Compliance Jobs in Hyderabad.
All active Compliance roles based in Hyderabad.
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Senior Software Engineer I ( Billing Engineering )
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
About the Team
The Billing Engineering team is responsible for managing a broad and complex range of functions comprising 70 services. As DigitalOcean continues its rapid growth and moves upmarket, the demands on the billing platform have significantly increased. This team will focus on operational enablement for the business and our customers, allowing our existing billing platform engineering teams to concentrate on platform resiliency and building customer-facing features.
The Opportunity
We are seeking highly motivated and skilled engineers in Hyderabad. You will play a critical role in ensuring the smooth operation of our billing platform, providing technical support, managing billing operations, and driving efficiency through automation. This is an exciting opportunity to be a part of building a new team and making a significant impact on our company's growth.
What You’ll Do:
- Triage and resolve escalated billing support tickets, including invoicing discrepancies, collections issues (payments/dunning), and taxation inquiries. Serve as the first line of support for incoming bug reports.
- Take ownership of core billing platform operations, including facilitating credits, discounts, promotions, and commitment deals; working with the Tax team on taxation regions; managing SaaS Marketplace vendor ledgers; coordinating refunds and write-offs with the Revenue Accounting team; and supporting month-close compliance reporting.
- DevOps: Collaborate with the Billing Architect to contribute to operational excellence and the stability of the platform.
- Product Revenue Assurance: Augment revenue assurance tooling and synthetic testing to proactively identify and address potential revenue leaks.
- New Product Launches: Take ownership of the operational aspects of new product launches for existing products, working closely with product teams to ensure timely delivery.
- Develop and maintain automation tooling to improve the efficiency of billing operational tasks.
- Work closely with engineering, product, finance, sales, and support teams to ensure seamless billing processes and build roadmaps.
- Contribute to the documentation of billing processes and procedures.
What You’ll Add to DigitalOcean:
- Strong technical aptitude and problem-solving skills.
- Proficiency in Go, with additional experience in Ruby a plus.
- Experience with billing systems and processes (e.g., invoicing, payments, subscriptions, pricing).
- Hands-on knowledge of microservices and distributed systems, including technologies like Docker, Kubernetes, gRPC, Kafka, MySQL, and Redis.
- Experience with scripting and automation tools (e.g., Python, Shell scripting).
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- A proactive and detail-oriented approach.
- [Optional: Include specific domain knowledge or tool experience if required, e.g., Experience with Zuora, NetSuite, or similar billing platforms.]
- [Optional: Bachelor's degree in Computer Science, Engineering, or a related field.]
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
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About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
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Business Insider named us an “enterprise startup to bet your career on”
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Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
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Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
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Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior GRC Analyst to join our growing team. In this role, you will lead compliance assessments for frameworks such as NIST 800-171, ISO 27001, NIST 800-53 (FedRAMP), PCI, MLPS and IRAP, while also driving broader security compliance efforts. The ideal candidate will use strong analytical, communication, and problem-solving skills to evaluate controls, identify gaps, and recommend improvements across security domains. You will also be responsible for:
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Lead and participate in both internal and external audits for frameworks including ISO 27001/27701, PCI-DSS, NIST 800-171, NIST 800-53 (FedRamp), and IRAP
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Experience using or exploring AI/automation tools to enhance, streamline, or scale Governance, Risk, and Compliance (GRC) processes and workflows
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Manage and oversee risk, compliance, and governance initiatives across teams
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Coordinate with process owners, control owners, auditors, and consultants to ensure findings are tracked and addressed
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Conduct risk assessments, security audits, and third-party/vendor risk reviews
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Review contracts to ensure security and compliance requirements are met
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Identify process gaps and recommend improvements to enhance the organization’s security posture
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Communicate risks and compliance requirements clearly to both technical and non-technical stakeholders
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Perform regular user access reviews
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Develop and track remediation plans for identified risks and issues
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Maintain and update the risk register
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Oversee vendor security assurance processes
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Collaborate with stakeholders to design and implement effective internal controls aligned with regulatory standards
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Support risk and security discussions across cross-functional teams
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Build strong working relationships across departments
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Take on additional responsibilities as needed
Requirements
Qualifications / Experience / Technical Skills
Please note that the working hours for this position are from 2:00 PM to 11:00 PM IST (overlap with U.S. Pacific Time required)
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8+ years of experience in cybersecurity programs, audits, risk management, compliance, or remediation
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Experience working with cloud platforms such as AWS, Azure, or Google Cloud
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Proven ability to negotiate and prioritize risk remediation with internal stakeholders
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Bachelor’s degree in Information Systems, Computer Science, Information Security, or a related field
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Strong understanding of security controls, including cloud environments, firewalls, IDS/IPS, and vulnerability management
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Familiarity with NIST 800-171 and NIST Risk Management Framework (NIST 800-53)
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Experience auditing frameworks such as PCI-DSS, SOC 2, and ISO 27001/27701
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Relevant certifications (CISSP, CISA, PCI ISA, ISO, or similar) are preferred
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Ability to manage multiple priorities independently with minimal supervision
Soft Skills / Personal Characteristics
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Strong communication skills with the ability to translate compliance requirements into technical actions
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High energy and adaptability in a fast-paced environment
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Strong collaboration and a knowledge-sharing mindset
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Excellent time management and organizational skills
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High attention to detail, integrity, and ethical standards
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Willingness to learn and take on new challenges
Additional requirements
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May involve some international travel
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This position requires overlap with U.S. Pacific Time (PST) working hours. Candidates should be available and flexible to work from 2:00 PM to 11:00 PM IST.
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Strong hands-on experience with PCI audits, ISO 27001, NIST 800-171, FedRamp, SOC 2, and potentially IRAP is required.
To help your application stand out, please take time to answer the Job Application Questions below clearly and concisely. All submissions are reviewed by our Hiring Team, not evaluated by AI.
(REQ ID: 2760)
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Principal Site Reliability Engineer (Linux/Networking/Automation)
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About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Principal Site Reliability Engineer to join our Engineering team in a hybrid capacity based in Hyderabad, reporting to the Director, Site Reliability Engineering.
You will contribute as a development engineer within our Engineering team, helping to build and enhance the world’s largest cloud security platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility through a cloud-first strategy.
What you’ll do (Role Expectations)
- Perform operational duties for FedRAMP cloud products, including deployments, on-call support, and incident management
- Join deployment sync calls and conduct Operations hand-offs to ensure seamless continuity
- Manage cloud infrastructure elements, including AWS GovCloud, private cloud, containers, and VMs
- Operate and enhance monitoring systems while driving automation, scripting, and Infrastructure as Code (IaC) efforts
- Write and maintain documentation, resolve escalations, prevent incident recurrence, and promote DevOps best practices
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust
- You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose
What We’re Looking for (Minimum Qualifications)
- 10+ years of experience as a Site Reliability Engineer with expertise in Operations and Engineering
- Experience with FedRAMP compliance (High/Moderate levels), vulnerability management, and continuous monitoring, including scanning, patching, and reporting
- Proficiency in Linux administration, network troubleshooting, and infrastructure as code (Ansible, Terraform) in cloud environments
- Experience in large-scale distributed systems, containerized architectures (AWS ECS, Kubernetes), and cloud services, with a strong foundation in web security, networking, and coding (Python)
What Will Make You Stand Out (Preferred Qualifications)
- Experience with containerized architectures such as AWS ECS and Kubernetes
- Knowledge of web security protocols including HTTP, SSL/TLS, DNS, SQL, and networking fundamentals
- Coding experience in Python, for automation and software integration
#LI-SK3
#LI-HYBRID
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Senior Manager – European / EMEA Billing
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Senior Manager – European / EMEA Billing
Location: Hyderabad, India Department: Finance
Reports To: GVP – Accounting, Controller
Position Summary
The Senior Manager – European / EMEA Billing will lead the billing operations for the Europe and EMEA region, ensuring accurate and timely invoicing, compliance with local and international accounting standards, and adherence to contractual requirements. This role will oversee a team based in Hyderabad and act as a key liaison between regional finance, sales, legal, operations and collections teams in Europe / EMEA to support end-to-end billing processes.
Key Responsibilities
Billing Operations C Management
- Oversee end-to-end billing processes for multiple European / EMEA countries, ensuring accuracy, timeliness, and compliance with contractual terms and local tax
- Manage the monthly invoicing cycle, credit notes, adjustments, and
- Review and approve complex billing cases, pricing changes, and non-standard
- Partner with FPCA and accounting teams for month-end close, accruals, and
Leadership C Team Management
- Lead, mentor, and develop a team of billing analysts and specialists in
- Set performance goals, monitor productivity, and implement process improvement
- Foster a culture of accountability, collaboration, and customer
Process Improvement C Automation
- Drive continuous improvement initiatives to enhance billing accuracy, efficiency, and system
- Collaborate with IT and system administrators to maintain and improve billing systems (e.g. SuiteBilling, ZoneBilling etc).
- Implement controls and audits to minimize billing
Stakeholder C Regional Coordination
- Work closely with European / EMEA regional finance leads, sales operations, and legal teams to ensure contract compliance and customer
- Support customer queries, audits, and escalations related to billing and
- Provide management reports and insights into billing performance and KPIs
Compliance C Governance
- Ensure compliance with local tax laws, SOX controls, and internal audit
- Liaise with internal and external auditors during audit
- Maintain documentation and standard operating procedures (SOPs).
Qualifications s Experience Education:
- Bachelor’s degree in Accounting, Finance, or Commerce
- MBA, CA (Inter/Final), or CPA qualification Experience:
- 5+ years of progressive experience in billing, with at least 2+ years in a managerial
- Experience of managing European / EMEA billing operations and familiarity with regional tax/VAT
- Hands-on experience with enterprise billing/ERP systems (e.g. SuiteBilling, ZoneBilling )
Skills s Competencies:
- Some level of proficiency in the European and EMEA languages – German, French, Dutch, Spanish etc
- Excellent analytical, problem-solving, and process improvement
- Strong leadership and people management
- Excellent communication and stakeholder management skills, especially across global
- Attention to detail and high standards of
- Proficiency in Excel and familiarity with reporting/BI
Company Summary:
Zeta Globalisa NYSElisted data-poweredmarketing technologycompany with aheritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/
https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Senior CDP Operations Manager
Job Description:
As a Senior CDP Operations Manager, you will be responsible for supporting and managing client implementations of the CDP platform. You will collaborate closely with internal and client technical teams as they design and enhance integrations and experiences, ensuring smooth execution and operational alignment. This role also involves assisting with training, documentation, and platform enablement to help teams fully understand and leverage CDP capabilities.
Qualifications:
- Bachelor’s degree
- 2+ years’ experience in a data operations or CDP-related role
- Ability to communicate effectively with Engineering, Solutions, Product, and Client teams
- Experience with identity resolution concepts and omnichannel data integrations
- Experience with database and data modeling across omnichannel inputs and internal systems
- Knowledge of requirements-gathering techniques and technical architectures
- Proficiency in SQL, Snowflake, BigQuery and SFTP workflows
- Strong understanding of ESPs and marketing data environments
- Knowledge of data architecture, field mappings, and transformation logic
- Experience with data privacy compliance frameworks (GDPR, CCPA) preferred
Responsibilities:
- Knowledge of how data flows, i.e., where data originates, data transformation, and end stage of data, for documentation purposes as well as research
- An understanding of database table structures, field mappings, data dictionaries
- Working with various data sources
- QC data reporting and/or data visualization dashboards
- Monitor daily data flows, ensure SLAs, and proactively identify trends or anomalies
- Analyze and/or triage data issues
- Research data issues and ensure they are escalated to higher levels if not able to see through to complete resolution
- Oversee daily execution of CDP processes, including data ingestion, transformation, and activation.
- Ensure downstream systems receive timely and accurate data.
- Clear communication of issues through JIRA as well as to Engineers and Solution Developers
- Support team as needed in evolving the platform and the monitoring strategies
- Assist where needed with the migration of data from legacy systems to new solutions
- Recommend solutions to improve, and gain efficiencies for new and existing database systems
- Help identify Platform (technology) Optimization and/or Enhancements
- Assist with answering client questions, research, and data requests
- Assist internal and client teams to design, enhance and maintain integrations and experiences within the platform
- Assist with teaching, training, and documenting platform features and usability
- Propose both technical and high-level solutions based on client requirements
- Communicate directly with clients around data issues, research questions, and new projects
- Discuss project and/or monitoring requirements with clients
- Prioritize client projects, issues, and daily data monitoring appropriately.
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
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Indirect Tax Accounting
This position involves preparing accurate tax returns, developing tax-saving strategies, and ensuring timely payments. The Tax Accountant collaborates with internal teams and external auditors to support audits, minimize risks, and align the organization's financial strategies with tax requirements.
Primary Job Duties & Responsibilities
- Working on Indirect Taxation Taxation matters with the third party tax consultants including filing of tax returns and finalization of Audits, Accounts, Documentation and MIS Reporting for US and international geographies
- Supervising all US and International tax compliance and submissions US State and Local Sales, VATs & Use Tax and withholding taxes
- Indirect tax matters include Sales and use tax, commercial rent tax, Franchise tax, etc
- Coordinate with the internal teams to gather information for the above matters
- Performs research activities on tax issue and have informed discussion with the tax consultant and advice the internal teams
- Handling the internal and external audits.
Qualifications
- Bachelor’s degree in accounting, Finance, or related field (CPA or equivalent preferred).
- Proven experience in tax accounting, compliance, and tax return preparation.
- Proficiency in tax software and Microsoft Office Suite, particularly Excel.
- Strong analytical, organizational, and communication skills.
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
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Apply to Zeta GlobalEquity Accounting
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Equity Accounting
Professional would be required to manage the stock-based compensation accounting, equity schedules, and related quarterly and annual financial reporting. The ideal candidate will ensure accurate financial reporting under U.S. GAAP, maintain compliance with internal controls and external audit requirements, and partner closely with the HR and Legal teams.
Key Responsibilities:
- Prepare and maintain stock-based compensation schedules, including option grants, RSUs, ESPP, and performance awards.
- Ensure accurate accounting and financial reporting for all equity-related transactions in accordance with ASC 718 (Compensation – Stock Compensation).
- Manage and reconcile the equity roll-forward, including tracking of shares outstanding, exercises, cancellations, and forfeitures.
- Work with external platforms to maintain integrity of equity
- Partner with HR and Legal teams to validate grant data and ensure completeness and accuracy of equity
- Calculate and record monthly/quarterly journal entries, including SBC
- Ensure compliance with internal controls
Qualifications:
- MBA Finance / CPA (preferred)
- 2–5 years of relevant experience in accounting, preferably with exposure to equity or compensation
- Strong hold in MS Excel
- Excellent analytical skills and attention to detail
- Ability to work cross-functionally and meet tight reporting deadlines
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/
https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-
Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Role Overview:
The IT SOX Director is responsible for the end‑to‑end ownership of the SOX compliance program, covering IT General Controls (ITGCs), IT Application Controls (ITACs), automated controls, and Business / Financial Reporting SOX. This role partners closely with Information Security, IT, and Finance to ensure effective control design, testing, remediation, and continuous improvement in support of SOX Sections 302 and 404.
Key Responsibilities:
- IT SOX Program Leadership & Strategy:
- Own and lead the end‑to‑end IT and Financial Reporting SOX program, ensuring effective design, operating effectiveness, remediation, and continuous improvement.
- Oversee SOX compliance for:
- IT General Controls (ITGCs), IT application controls, and automated controls across existing and new systems supporting financial reporting.
- Lead financial reporting risk assessments to determine SOX scope for new or changed business processes
- Risk Assessment, Scoping & Control Design
- Lead annual and ongoing IT risk assessments to determine SOX scope for existing systems, new applications, platforms and technology changes
- Lead annual and ongoing risk assessments to determine SOX scope for existing and new financial reporting process; Manage the review of design and operating effectiveness of the process
- SOX Testing Oversight & Issue Management:
- Oversee the design and operating effectiveness reviews of:
- ITGCs and ITACs across scoped systems and platforms
- Business and financial reporting controls across in‑scope processes
- Direct and guide the team through all phases of SOX testing, including planning, walkthroughs, testing, review, and reporting.
- Perform quality reviews of testing results to ensure accuracy, completeness, and audit readiness, and drive timely completion of in‑house SOX testing.
- Prepare IT and business process owners for external SOX audits, walkthroughs, and inquiries.
- Review SOC 1 Type II reports, assess control implications, and coordinate discussions with relevant process owners including Complementary User Entity Controls.
- Support identification, evaluation, and remediation of SOX deficiencies in partnership with stakeholders.
- Audit & Stakeholder Management
- Coordinate and support external auditor requests, including walkthroughs, evidence submission, and issue resolution.
- Build strong working relationships with IT, Engineering, Information Security, and Finance Controllers to ensure smooth SOX execution.
- Process Improvement, Automation & Transformation
- Identify and implement opportunities to automate IT and SOX controls, reduce manual effort, and increase auditor reliance.
- Drive standardization and quality of SOX documentation, including process flows, Risk & Control Matrices (RCMs), system diagrams, and role matrices.
- Promote continuous improvement through effective use of SOX tools, GRC platforms, AI tools, and data analytics.
- Team Leadership & Talent Development
- Lead, coach, and mentor the in‑house SOX team, fostering technical excellence and accountability.
- Set clear performance expectations, review work quality, and develop a high‑performing compliance culture.
- Support capability building and succession planning within the SOX function.
- Regulatory & Industry Awareness
- Stay current with SOX, PCAOB, COSO, and IT risk management standards, including emerging focus areas (eg: AI)
- Monitor regulatory developments and proactively adapt the SOX program to meet changing expectations
Skills required:
- Strong working knowledge of ITGC, ITAC, Key data reporting testing and financial reporting SOX
- Ability to interpret and leverage SOC 1 / SOC 2 reports, including evaluation of CUECs and sub‑service organizations
- Strong working knowledge on SOX scoping for IT applications/platforms and financial reporting process
- Strong understanding of COSO Internal Control Framework and alignment of IT controls to financial reporting risks
- Solid understanding of IT environments including ERP systems, cloud platforms, dev Ops, change pipeline and cloud controls
- Proven ability to lead, coach, and manage inhouse SOX teams
- Clear, concise communication of IT and financial reporting risks and control issues to senior management and audit committee
Education Qualification required:
- CA/CPA/IT or MBA Engineering graduates/Certified Information System Auditor/ with 10 to 15 years of IT SOX experience. The candidate should also possess reasonable business SOX experience.
- In-depth expertise in the COSO framework, PCAOB standards, and IT control environments.
- Demonstrated success leading large-scale, complex SOX programs within public company settings.
- Strong ability to engage and influence senior leadership and external auditors.
Company Summary
Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race,
gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.
https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/
https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Apply to Zeta GlobalDelivery Manager
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Job Description: Delivery Manager
Role Summary:
The Delivery Manager plays a critical role in leading the operational and technical execution of Zeta’s services for assigned clients. This position is responsible for cross-functional coordination across Client Services, Data, TechOps, and Engineering teams, ensuring excellence in service delivery, campaign operations, and project execution. The Delivery Manager is expected to proactively manage resources, risks, scope, communications, and client satisfaction while upholding internal standards and driving operational efficiency.
Key Objectives:
- Ensure client deliveries are met with high quality, on time, and within scope and
- Act as a strategic liaison and escalation point for internal and external
- Continuously improving delivery processes, tool adoption, and communication
- Drive successful execution of projects, campaigns, and platform-related initiatives across the account
Essential Responsibilities
Client Delivery Leadership
-
- Lead the execution of contracted services, ensuring SLAs, KPIs, and scope commitments are met or
- Manage service-based communications, align with Client Successon program status while owning delivery-specific
- Take ownership of client-facing updates, project calls, and postmortems for major initiatives or
· Project Program Management
- Coordinate intake, scoping, and LOE documentation for all delivery-related
- Lead delivery of SOWs, change requests, onboarding, campaign migrations, and platform
- Track delivery milestones, risks, burn rates, blockers, and communicate project health
- Execute risk mitigation strategies, raise red flags for financial or resource misalignment, and ensure resource
· Technical Issue Resolution Oversight
- Own triaging, RCA documentation if any, and client communication for all delivery-affecting issues (campaign errors, data issues, tech bugs).
- Act as the first point of contact for issue investigation across the Zeta Marketing
- Collaborate with Engineering, TechOps, and SMEs to resolve platform, campaign, and integration
· Resource Margin Management
- Monitor resource allocation across concurrent projects and
- Track and report delivery effort budget/retainer usage to optimize client profitability.
- Collaborate with Client Success to identify and resolve delivery issues or scope misalignment early.
· Delivery Standards Continuous Improvement
- Promote adherence to Zeta-defined delivery SOPs, documentation standards, and best
- Contribute to process improvement initiatives - from pilot to measurement - to elevate delivery quality and reduce cycle
- Lead knowledge-sharing initiatives across the Enterprise Operations
- Facilitate the execution of all internal teams to effectively deliver Zeta’s contracted services to assigned clients.
Required Skills Experience:
Service Delivery Management
-
- 3–5 years of experience in delivery, account operations, or technical project management in a Martech, agency, or enterprise SaaS
- Proven experience with end-to-end project management methodologies, including Agile, Waterfall, and hybrid
- Strong track record managing cross-functional teams, project planning, and risk
- Experience leading multi-phase marketing or data projects with external
Technical Platform Knowledge
- Solid understanding of Email Marketing Platforms (EMPs) such as Zeta Marketing Platform (ZMP), Salesforce Marketing Cloud (Omni Channel Marketing such as Email, SMS, Push ), Adobe Marketo, Epsilon Harmony (Agility Harmony / PeopleCloud), Oracle Responsys, Oracle Eloqua, HubSpot Marketing Hub, Mailchimp etc.…
- Hands-on experience in managing the full campaign lifecycle: intake, planning, creative briefing, setup, QA, approval, deployment, monitoring, and post-campaign
- Proficiency with HTML/CSS for emails, AMPscript, Liquid, or personalization scripting in modern
- Familiarity with Webhook/API integrations for real-time or trigger-based marketing use
- Knowledge on basic SQL skills
- Understanding of Email KPIs such as Open Rate, Click-through Rate (CTR), Bounce Rate, Unsubscribes, and Deliverability; experience in A/B testing strategies and multivariate
- Experience using Dynamic Content and Personalization blocks to improve customer engagement and message
- Exposure to Audience Segmentation and List Management, including complex criteria-based segmentation and exclusion
- Knowledge of Inbox Placement, Spam Testing, and tools like Litmus or Email on Acid to validate rendering and deliverability across devices and email
- Comfortable using reporting and analytics dashboards (e.g., native ESP dashboards, Google Analytics integrations, or third-party attribution platforms) to track and optimize email
- Awareness of data privacy laws and best practices in email compliance (CAN-SPAM, GDPR).
Tool Proficiency
- Project Management: JIRA, Smartsheet, Confluence or
- Collaboration: SharePoint, Microsoft Teams, Slack, Data C QA: SQL, Excel (pivot tables, lookups), BI tools (Tableau, Power BI – a plus). Documentation C Reporting: Google Suite, MS Office (Word, PowerPoint, Excel).
Soft Skills Communication
- Excellent verbal and written communication; able to simplify complex topics for non-technical
- Ability to work in a client time
- Strong client management and stakeholder coordination
- Detail-oriented, self-motivated, and proactive problem-solver.
- Comfortable working under tight deadlines and across time
- Adaptable and growth-oriented; thrives in dynamic and fast-paced
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/
https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Apply to Zeta GlobalCustomer Success Manager
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Customer Success Manager
Zeta Global is looking for a dynamic and personable individual who is acutely skilled in client service management to join the CRM Customer Success account team to manage a portfolio of existing clients. The Customer Success team is responsible for managing client relationships and delivering best-of-breed customer service and performance for our marketing clients.
The Account Manager collaborates with multiple stakeholders to negotiate, draft, and ‘close’ commercial agreements between Zeta Global and our enterprise clients. This role requires a keen focus on contractual outcomes, with the goal of sustaining & maximizing Zeta Global’s incumbent Annual Recurring Revenue (ARR). The primary success metrics for the Account Manager are Net ARR retention and customer satisfaction.
Responsibilities:
• Responsible for overall client satisfaction and retention.
• Assume contractual responsibilities for a portfolio of clients, executing a license renewal schedule and SOW cadence with each.
• Build critical client relationships with contract signatories, procurement, legal, and key finance personnel.
• Act in a client-facing capacity to lead the direction, communications, and outcomes across teams.
• Lead client calls and communications.
• Ensure and manage to outcomes and follow-ups.
• Manage client budget and forecast processes.
• Ensure compliance with SLAs.
• Promote and pursue client collections, when necessary.
• When issues are identified, work with team members to develop solutions and client communication.
• Escalate any major client issues, bringing in senior management as appropriate.
Experience:
• BS or BA degree, preferably in Marketing or Business.
• 5 -7 years’ experience in account management or professional work experience in a fast-paced agency environment, with accountability or direct involvement in contracts ranging up to $100K in annualized value.
• Excellent communications skills and relationship skills.
• Strong business acumen with natural aptitude for identifying risks and opportunities.
• Self-driven with the energy and resilience to perform consistently at a high level.
• Proficient in MS Office: Excel, PowerPoint, and Word.
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.
https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/
https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Apply to Zeta GlobalAnalyst - SEC Reporting
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SEC Reporting
Job Description:
The Manager / AM of Financial Reporting responsibilities will include, but not be limited to preparation of all SEC filings on Form 8-K, 10-Q and 10-K, proxy statement, Section 16 filings, XBRL compliance, and any other filings as deemed necessary. In addition, this position will be involved in reviewing, assessing, and documenting new accounting standards; writing technical accounting memos; assisting in implementation of new accounting standards, including providing requests to auditors as requested. This position will also assist with any accounting and financial reporting matters associated with future acquisitions or divestitures, including the necessary purchase accounting. The position will provide auditor assistance with quarterly reviews and annual audits.
Essential Responsibilities:
Prepare SEC reporting documents (10-Q, 10-K, 8-K) including XBRL tagging in partnership with the external service provider
- Prepare footnote support schedules, tie-out support for SEC filings and disclosure checklists
- Assist with research and preparation of technical accounting memos
- Collaborate with the general accounting team to prepare corporate financial reporting for internal analysis and external SEC filings
- Collaborate with the legal team to ensure compliance with SEC regulations
- Work closely with external auditors to manage the financial quarterly review and annual audit process
- Provide financial analysis including explanations of variances between actual and budget/prior period
- Ensure internal controls over financial reporting, including disclosure controls and procedures, are adequate and operating effectively
- Participate in monthly/quarterly financial close review meetings to ensure appropriate accounting of transactions and accurate external reporting
- Participate in special projects and ad hoc requests as needed
Qualifications:
- 0-2 years of accounting and reporting experience, with SEC reporting experience preferred Strong knowledge of US GAAP and SEC reporting requirements
- Software industry experience preferred
- Ability to work closely with management
- Commitment to all reporting and audit deadlines
- Exceptional organizational skills, project management experience to include management of large- scale/global initiatives
Certifications:
- CA
- CPA preferred
Company Summary
Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300945353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-
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Apply to Zeta GlobalAM -GL Accounting
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Assistant Manager - GL Accounting
We are looking for highly motivated manager with a strong growth mindset and detail-oriented professional to
lead our day-to-day accounting activities. This role is majorly focused on month end close process, cross
functional partnership to ensure accuracy and compliance.
Core Responsibilities:
1. Lead and manage the General Ledger function, including accruals, prepayments, lease accounting,
vendor expenses, and other costs.
2. Own and maintain the month-end close calendar and checklists.
3. Drive balance sheet reconciliations with SOX-compliant documentation.
4. Review accounting transactions posted in NetSuite.
5. Coordinate with auditors and internal/external stakeholders to ensure smooth audits and prevent
escalations.
6. Perform balance sheet and income statement flux analysis and provide actionable insights.
Tools and systems:
1. Hands-on experience with NetSuite leading ERP systems (NetSuite, or equivalent)
2. Familiarity with reconciliation tools is an advantage.
Skillset Required:
• CA / CPA / MBA with 4 to 6 years of relevant experience working with corporate accounting teams of
(preferably) US tech companies
• Strong exposure in GL Accounting, financial close process.
• Ability to work effectively under tight timelines.
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/
https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-
Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Apply to Zeta GlobalSenior Systems Administrator, Finance Systems (Netsuite)
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Greetings From Zeta Global !!
As a Senior Systems Administrator for Finance Systems, you will be the key architect and steward of our NetSuite ERP environment. This role is critical to ensuring seamless support and enhancements for our finance operations. You will work closely with Finance, IT, Corporate, and various business units to drive process improvements, system integrations, and operational excellence. This is a senior role that requires a self-starter who can work independently, manage vendor relationships, and mentor junior team members
This role reports to the Head of Information Technology and Corporate Systems.
Location: Hyderabad, India
Work Hours: 3 PM IST – 12 AM IST
Essential Responsibilities:
NetSuite ERP Management: Oversee the daily operations of our NetSuite instance (both sandbox and production), ensuring robust performance across modules such as GL, A/P, A/R, order and billing management, revenue recognition, fixed asset management, and banking/electronic payments. Maintain system stability, data integrity, and compliance by keeping software, scripts, and integrations up to date.
Reporting C Analytics: Serve as a NetSuite C Suite Analytics super-user by developing advanced reports, dashboards, and insights to support financial decision-making.
Vendor C Change Management: Establish and manage relationships with NetSuite vendors and professional service providers. Implement a proactive change management process, including detailed impact analysis and approval workflows for system modifications.
System Integration C Upgrades: Lead the deployment of new functionality and integrate NetSuite with other enterprise systems (e.g., Concur, ADP, SFDC). Oversee comprehensive testing and smooth execution of NetSuite upgrades.
Documentation C Compliance: Develop and maintain clear documentation, including policies, procedures, workflows, and user guides. Ensure adherence to internal controls, segregation of duties, and regulatory compliance.
Team Leadership C Mentorship: Mentor and guide junior team members, including a dedicated NetSuite administrator, with an emphasis on security and access control best practices. Continuous Improvement: Stay current with industry trends and NetSuite advancements by attending training sessions, user conferences, and online forums.
Desired Qualification:
Experience: At least 10 years of progressive ERP experience, with significant hands-on experience in managing and administering NetSuite. Demonstrated experience managing vendor relationships and leading ERP projects.
Technical Expertise: Deep understanding of core NetSuite functionalities, customization capabilities (Suite Script, Suite Analytics, workflows), and standard business processes. Proven experience in integrating NetSuite with other enterprise systems.
Skills: Strong project management, analytical, and problem-solving skills. Excellent communication skills with the ability to work cross-functionally in a dynamic, fast-paced environment. A proactive, can-do attitude with a passion for innovation and continuous improvement.
Leadership: Experience in mentoring and leading less senior team members. Ability to drive change and manage complex system upgrades with minimal external support.
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
We invite you to explore this opportunity to be a part of the Zeta family……
Ready to apply?
Apply to Zeta GlobalPosition Summary
The Enterprise Tech Administrator I – End User Support is responsible for delivering high‑quality technical assistance to employees across the organization. This role ensures smooth operation of end‑user systems, resolves technical incidents, installs and configures hardware/software, and supports enterprise platforms in accordance with IT policies and service-level standards. The individual will work closely with global IT teams to enhance user experience and maintain a secure, compliant, and productive technology environment.
Key Responsibilities
End User Support
- Provide Level 1 & Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Troubleshoot issues related to Windows OS, macOS (optional), productivity tools, VPN, network connectivity, and enterprise applications.
- Respond to incidents and service requests via ITSM tools within defined SLAs.
- Assist users with onboarding and offboarding processes, including system setup and access provisioning.
Hardware & Software Management
- Install, configure, and maintain end‑user devices (laptops, desktops, monitors, docking stations, etc.).
- Manage software installations, upgrades, and license compliance.
- Support imaging, deployment, and patching processes using enterprise tools (e.g., Intune, SCCM, Autopilot).
Enterprise Systems & Security
- Assist with identity and access management using Azure AD/M365 tools.
- Maintain endpoint security standards (antivirus, encryption, policy compliance).
- Support enterprise collaboration tools (Microsoft 365, Teams, Outlook, SharePoint, OneDrive).
Network & VOIP Support
- Provide basic troubleshooting for wired/wireless networks, VPN, and firewall access requests.
- Support video conferencing systems, meeting room setups, and telephony/VoIP equipment.
Documentation & Process Compliance
- Maintain accurate records of issues, inventory, and resolutions in ITSM tools.
- Create and update knowledge base articles for users and IT peers.
- Ensure compliance with IT policies, security standards, and corporate procedures.
Vendor Coordination
- Coordinate with external vendors for hardware repairs, warranty claims.
- Support IT asset lifecycle management and inventory audits.
Qualifications & Skills
Education
- Bachelor’s degree in computer science, Information Technology, or related field (preferred).
- Relevant certifications such as CompTIA A+, Network+, Microsoft 365 Fundamentals, ITIL Foundation (added advantage).
Professional Experience
- Minimum 1 – 3 years of Experience.
Technical Skills
- Hands-on experience with Windows 10/11 administration.
- Basic knowledge of networking fundamentals (TCP/IP, DHCP, DNS).
- Familiarity with Microsoft 365, Azure AD, Intune, and endpoint management tools.
- Experience with ITSM systems (ServiceNow, Jira Service Desk, Remedy, etc.).
- Understanding of endpoint security tools and practices.
Soft Skills
- Good communication and customer‑service orientation.
- Ability to multitask and prioritize in a fast‑paced environment.
- Team‑player with willingness to learn and grow.
Work Environment
- Onsite 5 Days Work form Office.
- May involve occasional after-hours or weekend support during critical activities.
- Shift coverage:
- 8 AM – 5 PM
- 2 PM – 11 PM
- 5:30 PM – 2:30 AM (6–3 during daylight savings)
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role - Facilities and Operations Manager
We are seeking a highly skilled and proactive Facilities Lead to oversee and manage all aspects of facilities operations for our offices in India, primarily based out of Hyderabad. This role will be responsible for ensuring the smooth functioning, safety, efficiency, and compliance of all physical office infrastructure, supporting a workforce of approximately 600 employees.
The ideal candidate must have experience working in a multinational corporate environment, with proven leadership in facility management, vendor coordination, space planning, and workplace services.
Key Responsibilities:
Space Optimization and Infrastructure Planning:
- Lead the strategic planning and execution of workspace layouts, ensuring optimal space utilization across offices or campuses in line with evolving business needs, growth plans, and local compliance requirements.
Team Leadership and Operational Oversight:
- Manage and mentor a multidisciplinary facilities team (maintenance, housekeeping, security, and support services), driving performance, service excellence, and adherence to SLAs across locations.
C-Suite Engagement and Strategic Alignment:
- Act as a key liaison with senior leadership, understanding and translating C-suite priorities into actionable facility strategies that support organizational goals and executive-level expectations.
Facilities Operations Management
- Oversee day-to-day operations of India office (primarily Hyderabad).
- Ensure proper functioning of all facilities-related services including HVAC, electrical, plumbing, cleaning, security, and maintenance.
- Maintain a safe, clean, and efficient working environment.
Vendor & Contract Management
- Manage third-party vendors and service providers including housekeeping, security, catering, maintenance, and AMC partners.
- Ensure service-level agreements (SLAs) are met and conduct regular performance reviews.
Health, Safety & Compliance
- Ensure all facilities operate in compliance with Indian statutory regulations (e.g., fire safety, labor laws, building codes), while incorporating sustainable practices and business continuity measures.
Budget & Cost Management
- Prepare and manage the annual facilities budget.
- Identify cost-saving opportunities and implement energy-efficient practices.
Employee Experience
- Act as a key point of contact for facilities-related queries and complaints.
- Foster a positive employee workplace experience through responsive service and well-maintained infrastructure.
Sustainability & ESG Initiatives
- Implement sustainability initiatives across facilities (waste management, energy efficiency, etc.).
- Support corporate social responsibility (CSR) and environmental, social, and governance (ESG) goals.
Qualifications & Skills:
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
- 7+ years of relevant experience in facilities or workplace management, preferably in an MNC environment.
- Experience managing mid-size office operations (300–600 headcount).
- Strong knowledge of local regulatory and statutory compliance (Hyderabad/Telangana, India).
- Excellent communication, negotiation, and people management skills.
- Proficiency in MS Office, facilities management software/tools, and basic budgeting.
- Ability to work independently, multitask, and manage multiple stakeholders.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Implementation Operations Business Analyst
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Job Summary:
The Operations Analyst II is responsible for the implementation project delivery that encompasses project delivery, integration, utilization, and product education. Implementation Operations is a technical team responsible for product configuration (mainly for Vendormate Credentialing), email campaigns, and reporting that support implementation and increase product utilization. The team seeks a motivated, dependable, and detail-oriented professional who thrives in a fast-paced and evolving work environment. The Operations Analyst II executes various work requests for implementation and customer maintenance, recurring responsibilities, and special projects.
Duties and Responsibilities
- Lead and coordinate data collection, analyze, and assimilate data into a format easily understood by end users. You will apply proven communication, analytical, and problem-solving skills to help maximize the company’s revenue
- Gather, analyze, and assimilate data into a format for internal users. This will encompass conducting QA efforts to ensure work is being completed accurately and in a timely manner for utmost customer satisfaction.
- Complete work requests and, from time to time, review the work of other Analysts for product configuration, email campaigns, and reporting
- Demonstrate initiative by taking a proactive approach to seek and provide feedback on people, process improvement, and product.
- Maintain internal customer satisfaction scores of 95% or greater across all teams supported
- Solid technical skills with developing knowledge of GHX’s suite of products, beginning with Vendormate Credentialing, which is a provider product line that enables hospitals to manage their vendors’ regulatory compliance and onsite access
- Behaviour that exhibits the GHX core values of Collaborate, Innovate, Inspire, and Grow
- Other recurring responsibilities and special projects, as assigned
Required Qualifications:
- Bachelor’s degree in technical, business, or management discipline + 3 years relevant experience
- Expert in Microsoft Office, particularly Excel
- 1+ years of data analysis experience
- Team-oriented person with intense focus on problem-solving, attention to detail, quality, and customer service
- Embrace change with positive intent and work collaboratively to improve processes
- Ability to multitask while completing work requests, projects, and recurring responsibilities
- Aptitude for manipulating, analyzing, and displaying data
- Capability to follow established processes and contribute to process improvement
- Proficiency in planning, prioritizing, and executing tasks
- Effective written and verbal communication with customers, peers, and management
Preferred Qualifications:
- 1+ years of relevant business experience
- Database experience (MS Access, MS Excel, SQL or related)
- Basic understanding of computer programming
- Experience with Salesforce.com, MailChimp, Jasper, and Tableau
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Primary Purpose and Function:
GHX is seeking a Logistics Coordinator role to coordinate all travel for Inventory Field Operations staff including but not limited to: Reservations for air travel, rental cars and hotel rooms. Must notify all affected staff of documented travel arrangements in a timely manner. Compares travel costs to ensure the most cost-effective options are identified and utilized when it makes the best business sense. Assist with staffing of physical inventories and/or compliance with third party vendor credential requirements as needed. Provide analysis of travel arrangement cost and operations efficiencies.
Essential Functions and Responsibilities:
- Completes travel arrangements for Inventory Field Operations staff with air, hotel, car, and other ground transportation vendors at the lowest possible fares. Utilizes preferred vendors to minimize expense for Inventory Field Operations budget thereby maximizing profit for GHX.
- Follows company procedures, guidelines and standards in the areas of customer service, utilization of company equipment and Internet productivity, attendance, accuracy of work, invoicing, etc.
- Participates fully as a team member to assist as needed in completing all functions related to servicing the travel needs of the staff, including ticket/itinerary processing, clerical functions, travel credits, etc.
- Researches and provides solutions to travel-related problems staff may have experienced with arrangements provided to them by a Logistics Coordinator.
- Is fully informed and stays abreast of all airline rules and regulations and other industry requirements which may impact travel for our staff and accurately communicates and applies this information when making travel arrangements.
- Assists in all facets of inventory team logistics to include but limited to inventory operations T&E.
- Maintains a high level of competency in utilizing technology to make such travel arrangements including but not limited to internet usage, MS Office software, etc.
- Working knowledge of online travel corporate platforms and collaborating with hotel sales team to negotiate rates.
- Attends staff and training meetings related to Inventory Field Operations and its impact to travel coordination as well as office procedures.
- Promptly keeps leadership and direct team abreast and informed of all challenges or matters of significance and suggests alternative courses of action which may be taken. Take prompt corrective action where necessary.
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
- Supports scheduling setup to align staffing assignments with travel arrangements and inventory project needs
- Must be responsive to team members to assist with travel related issues even during off hours.
- Performs other duties as assigned.
Knowledge, Skills, and Experience Needed for the Job:
- Must have demonstrated expertise with MS Office software, specifically MS Word, MS Excel, and MS Outlook.
- Must have demonstrated competency in the use of the Internet to search and secure travel arrangements such as airfare, hotel and ground transportation services.
- Must maintain confidentiality related to personnel or financial information shared in the performance of the core responsibilities of the position.
- Excellent verbal and written communication skills.
- Commitment to excellence and high standards.
- Strong organizational skills; able to manage priorities and workflow.
- Ability to work independently and as a member of various teams and committees.
- Ability to understand and follow written and verbal instructions.
- Acute attention to detail.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Physical Demands:
- Sit for prolonged periods.
- Understand and respond to a diverse population.
- Perform some repetitive motion activities
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role Summary
The Managed Services Analyst II – Quality role is responsible for driving quality excellence across EMS operations by conducting audits, identifying trends, and enabling continuous improvement. This role requires hands-on experience in quality audits, strong analytical capabilities, and the ability to derive actionable insights that enhance overall team performance and customer experience.
The individual will play a critical role in maintaining quality standards, identifying gaps, and partnering with stakeholders to implement corrective and preventive actions. This role demands a high level of ownership, attention to detail, and the ability to influence teams toward a quality-driven culture by providing effective, structured coaching and quality insights to reporting leaders.
Required Skills
- Strong English communication skills (verbal & written) with the ability to deliver clear and constructive feedback.
- Proven experience in quality audits, RCA (Root Cause Analysis), and quality improvement initiatives
- Strong analytical skills to identify trends, patterns, and improvement areas
- Ability to translate data into actionable insights and recommendations
- Strong understanding of process adherence, SOPs, and compliance frameworks
- Ability to drive continuous improvement initiatives and track their impact close attention to detail
- Strong stakeholder management and ability to collaborate with cross-functional teams
Roles & Responsibilities
- Conduct regular quality audits on cases, projects, and processes to ensure adherence to defined standards
- Identify error trends, process gaps, and recurring issues, and perform detailed root cause analysis.
- Provide actionable insights and recommendations to improve overall team quality and efficiency.
- Drive quality improvement initiatives and track their effectiveness through measurable outcomes.
- Partner with Team Leaders and Managers to implement corrective and preventive actions (CAPA).
- Deliver structured feedback and coaching to analysts to improve performance.
- Create and maintain quality dashboards, reports, and scorecards for leadership visibility.
- Ensure adherence to QA frameworks, KPIs, and compliance standard
- Support in designing and conducting PKTs, refresher sessions, and quality calibrations.
- Proactively identify risks and highlight potential quality concerns before they escalate.
- Collaborate with stakeholders to standardize best practices and reduce process variation
Contribute to building a continuous improvement and quality-driven culture within the team
Education and Experience
- Tech / B.E. / MCA / BCA preferred.
- 2–5 years of experience, with strong exposure to quality audits and process improvement roles
- Proven track record of driving quality improvements and measurable impact on team performance
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role: Manager, Software Engineering
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Director of Engineering
About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.
Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/
About the Role
GHX is seeking a hands-on Engineering Manager with expertise in software engineering, release management, artificial intelligence and cross-functional collaboration. The work blends modern software practices with pragmatic AI to reduce manual exceptions, improve matching accuracy, and enhance the invoice processing end-to-end.
Responsibilities
Engineering Leadership
- Provide technical and people leadership for an engineering team.
- Manage, mentor, and grow a high-performing team of software engineers, fostering a culture of collaboration, innovation, and accountability.
- Partner with other engineering and cross‑functional leads to align priorities and ensure cohesive execution.
- Coordinate incident response for the team, including coverage and technical response to issue.
Hands‑on Technical Leader
- Contribute to high‑impact coding when it adds meaningful value (foundational components, prototypes, critical paths).
- Help decompose and modernize systems where valuable, encouraging reliable, observable, and maintainable designs.
- Maintain a strong emphasis on unit and component testing as part of day‑to‑day engineering
- Work with QA team members to shape testing approaches across the lifecycle, including automation and release readiness
- Encourage shift‑left practices and CI‑integrated test suites for confidence and speed
AI Utilization in SDLC
- Use AI during various stages of SDLC for code generation, code analysis, testing and review impact of changes
- Implement agents/skills with the vetted AI tools to produce secure, maintainable, practical solutions
- Collaborate with data and analytics partners to responsibly operationalize models where appropriate
Technical Execution
- Conduct sprint ceremonies and ensure proper grooming of all epics/stories
- Guide the planning, prioritization, and delivery with a focus on predictable outcomes
- Establish robust monitoring, logging, and alerting systems to maintain system reliability and performance.
- Identify and mitigate technical risks, ensuring alignment with business objectives.
- Plan and execute the timely release process for deliverables with all stakeholders including necessary communication.
- Champion the adoption and optimization of modern CI/CD pipelines to streamline development, testing, and deployment processes.
- Collaborate with Security team to resolve any findings and conduct the annual compliance reviews
Qualifications
- Education: Computer Science or related degree, or a combination of education and related experience.
- Experience:
- 8+ years of prior software development experience with hands-on coding and management experience.
- Deep understanding of modern CI/CD pipelines, including tools like Bamboo or GitHub Actions.
- Proficiency with cloud platforms (e.g. AWS, Azure, etc) and container orchestration (e.g. Kubernetes, Docker).
- Experience with Agile development processes (Scrum, Kanban) and leading teams in a fast-paced environment.
- Strong focus on quality assurance with proven expertise of delivering high-quality software.
- Applied knowledge of AI in day‑to‑day engineering and process automation.
Technical Skills:
- Experience with development languages such as Java, Springboot, Node.js
- Familiarity with frontend frameworks, including Angular (12+) and strong proficiency with JavaScript or TypeScript
- Proficiency with AWS cloud and cloud‑native services
- Practical experience with Relational and NoSQL databases, such as PostgreSQL, MongoDB, Elasticsearch, or cloud‑native data stores.
- Proficiency with CI/CD and infrastructure automation tools (e.g., GitHub Actions, Bamboo).
- Knowledge of Testing tools like Selenium, Playwright, Postman or similar
- Familiarity with AI‑powered engineering tools (e.g., GitHub Copilot, Claude Code, Cursor) to enhance development velocity and code reliability.
Soft Skills:
- History of handling multiple concurrent projects
- Ability to effectively communicate across organizational levels and with a variety of stakeholders, including the ability to communicate technical concepts to technical and non-technical audiences
- Strong strategic thinking that prioritizes long term outcomes over emergent distractions.
- Ability to make difficult decisions and to drive decisions into actuality
- Ability to understand and effectively explain up and downstream product, team, and organizational impacts
- Ability to constructively challenge the status quo and to iterate and improve across multiple business domains
- Leadership and mentoring skills including the ability to lead by example, promoting a common purpose and serving as a catalyst for success
- Demonstrate emotional maturity and a positive outlook.
- Demonstrated analytical, organizational, prioritization, and time management skills
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
GHX: It’s the way you do business in healthcare.
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency, and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe — who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 600 people worldwide. Our corporate headquarters is in Europe, Louisville, Colorado, just outside of Denver, with additional offices in Europe, Atlanta, Georgia and Omaha, Nebraska.
GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Job Title: Payroll ANALYST
Location: Hyderabad (Hybrid)
Relocation Provided: Yes
Shift timing: 10:00 AM IST – 7:00 PM IST
General Summary:
Reporting to the Director, HR India, the Payroll Specialist will play a key role in supporting our fast-growing teams across India. This role is responsible for end-to-end payroll processing for both local employees and expatriate associates on regional or long-term assignments in India. The specialist will ensure accurate and compliant payroll operations, including managing statutory requirements such as Income Tax, Gratuity, Provident Fund, Professional Tax, and Labour Welfare Fund. Additionally, this role will handle period-end closing activities, conduct payroll analysis, prepare statutory reports, and manage various payroll-related ad hoc tasks.
Key Responsibilities
- Owns the accuracy of all payroll data, proactively identifying and resolving discrepancies before payroll closure, and ensuring all required inputs are thoroughly collated and verified.
- Takes full responsibility for reviewing payroll inputs, including calculations, deductions, reimbursements, bonuses, and full & final settlements, ensuring precision and compliance.
- Leads the reconciliation of payroll payments, ensuring each cycle’s disbursements are accurate, compliant with GHX policy, and fully validated.
- Responsible for the office compliance, registrations and renewals like Shops & Establishment Act and other acts. Ensuring the accuracy of relevant Government reports such as Personal Income Tax, Provident Fund, PT, LWF and other statutory requirements
- Proactively communicates payroll updates, including any changes, amendments, or new processes, ensuring employees receive timely and clear information.
- Delivers responsive and anticipatory payroll support by addressing employee questions, providing required information, and managing Full & Final settlements for exiting employees with accuracy and transparency.
- Complies with local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
- Safeguards employee trust and ensures secure payroll operations by strictly maintaining the confidentiality of all payroll‑related information.
- Maintains the monthly, biannual and annual trackers as per the statutory acts and laws
- Ensure timely closure of audit observations and implementation of corrective and preventive actions
- Prepare SOP’s, Control Matrix and FAQ’s
- Other duties as required
Required Education, Certifications, and Experience
- 7+ years’ experience in Payroll, Labour law, taxation and statutory compliance
- Bachelor’s degree in business, commerce, accounting or related field
- Prior experience working in HR Operations is a plus
- Ability to effectively work with diverse cultures in a global team
- Hands-on experience in payroll accounting, reconciliations, and statutory compliance
- Hands-on experience with payroll systems, ERP (Dayforce is a plus), and third-party vendors
- Proficient in Microsoft Excel
- Excellent interpersonal, communication skills and a flexible approach
- Ability to handle sensitive information and maintain confidentiality
- Ability to multitask and learn processes quickly for more efficient and effective results.
A quick heads up about our interview process. It generally consists of 3-4 rounds, including:
- Introductory call with our Talent Acquisition Partner
- Technical interviews (with peers/functional manager)
- Cultural fitment round (With Hiring Manager/GHX leaders)
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
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Apply to GHX
Sr Development Security Operations Engineer ( Senior DevSecOps Engineer)
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Senior DevSecOps Engineer
Position Summary
The Senior DevSecOps Engineer will be embedded within product engineering teams to implement and maintain secure, automated, and reliable delivery pipelines while following standards, frameworks, and guardrails set by the DevSecOps Center of Excellence (CoE).
This is a hands-on role that reports to the Manager of DevSecOps and works directly with developers, SREs, and product managers to enable faster, safer deployments, cost-efficient infrastructure, and adherence to enterprise security policies. The engineer will collaborate closely with Principal and Senior Staff DevSecOps engineers for technical guidance and mentoring while operating within the centralized DevSecOps leadership framework.
Key Responsibilities
Product Line DevSecOps Execution
· Build and maintain CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, ArgoCD) for the assigned product line.
· Integrate security testing (SAST, SCA, DAST, container scanning) into build and deployment workflows.
· Apply CoE standards, templates, and automation frameworks consistently within product environments.
· Troubleshoot and resolve DevSecOps issues, escalating complex challenges to Staff/Principal engineers.
Infrastructure & Automation
· Implement Infrastructure-as-Code (Terraform, CloudFormation) for product infrastructure.
· Adopt GitOps practices for repeatable and auditable infra provisioning.
· Ensure infrastructure deployments comply with security guardrails, tagging, and cost controls.
Observability, Security & Compliance
· Collaborate with SREs to enable monitoring, logging, and observability (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).
· Ensure pipelines and infrastructure comply with HIPAA, SOC2, and internal security standards.
· Embed IAM, KMS, GuardDuty, Security Hub into workflows for cloud security posture.
FinOps & Cost Awareness
· Implement CoE-defined cost governance practices in product pipelines.
· Ensure workloads are tagged, right-sized, and cost-efficient.
· Provide cost visibility to product teams and support FinOps reviews.
Collaboration & Continuous Improvement
· Work closely with developers, QA, SRE, and product managers to support secure and efficient delivery.
· Participate in CoE knowledge-sharing sessions, playbooks, and Communities of Practice.
· Contribute feedback from product teams back into the CoE to improve standards and frameworks.
· Continuously learn from Staff and Principal engineers and apply best practices within the product line.
Qualifications & Experience Required
· 8+ years in DevOps, Cloud, or Security Engineering.
· Strong hands-on experience with CI/CD pipeline tools (GitHub Actions, GitLab CI, Jenkins, ArgoCD).
· Proficiency in AWS services (EKS, ECS, EC2, S3, IAM, Security Hub, GuardDuty).
· Hands-on with containers & Kubernetes (Docker, EKS).
· Experience with Infrastructure-as-Code (Terraform, Pulumi, CloudFormation).
· Familiarity with observability platforms (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).
· Programming/scripting in Python, Go, or shell scripting.
· Strong collaboration skills in cross-functional product teams.
Preferred
· Experience in SaaS or healthcare software environments.
· Knowledge of databases (MongoDB, Elasticsearch, SQL).
· Familiarity with compliance frameworks (HIPAA, SOC2, ISO 27001).
· Certifications: AWS Security Specialty, CKA/CKAD, FinOps Certified Practitioner
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Senior Executive-Operator
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Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com.
Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization.
About the Role
- OSD Operator plays a critical support role in Oral Solid Dosage (OSD) formulation development, working closely with formulation scientists to execute laboratory‑scale manufacturing activities in a safe, compliant, and well‑documented manner. The role focuses on operating and maintaining OSD equipment, supporting formulation trials, and ensuring strict adherence to GLP, SOPs, data integrity, and EHS requirements
Key Responsibilities
OSD Operations & Equipment Handling
- Operate and support laboratory‑scale OSD equipment including dispensing, granulation, FBP, HME, blending, compression, and coating as per approved SOPs and protocols.
- Set up, monitor, and clean OSD equipment such as blenders, granulators, compression machines, coating pans, and associated accessories under supervision.
- Support formulation trials, optimization studies, and batch execution activities
- Calibration, Maintenance & Equipment Compliance
- Perform daily calibration / verification of balances and pH meters and ensure proper documentation in logbooks
- Ensure timely annual calibration and preventive maintenance of formulation equipment in coordination with Instrumentation / Engineering teams
- Identify, label, isolate, and report equipment malfunctions, deviations, or abnormal performance immediately.
- Comply with EHS requirements, PPE usage, and safe material handling practices.
- Support handling of raw materials during batch operations and disposal of expired or discarded chemicals as per SOP.
- Report safety observations, incidents, or near misses immediately.
- Ensure Cleanliness, Hygiene, OSD and injectable lab as per the cGMP practices.
- Daily Temperature & Humidity monitoring in Lab Refrigerator & Freezer and retrieving the Data Backup in frequent intervals.
- Preparation of RGP & NRGP in coordinating with technical team and providing numbering for the Same and maintaining a Track.
- Ensure the receipt of the material at respective CRO & CMO.
- Follow up for the materials which were sent out through RGP.
- Maintenance of minimum spares related consumable items in co-ordination with the Warehouse team.
- Maintaining adequate facilities in the site for Collection, Storage and Disposal of Hazardous & Non-Hazardous Waste from the Site to authorized third parties in co-ordination with the EHS department.
- Shall Fulfill and support all the EHS requirements at the site.
Required Skills and Experience
- 8+ years of experience as a Working Professional in similar field.
Preferred Qualifications
- Shall hold any bachelor’s degree relating to science or equivalent.
By applying for this role, you confirm that you are mentally and physically capable of fulfilling the job responsibilities detailed in the job description without any restrictions. If you have any concerns or even the slightest disability that may affect your ability to perform the job, please inform HR in advance.
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Apply to Azurity Pharmaceuticals - IndiaThis role provides deep technical expertise in LMR (Land, Mobile & Radio) security systems, specialising in RF design, system configuration, complex troubleshooting, and optimisation. You will be responsible for the technical integrity and performance of LMR solutions from design to deployment.
Personnel performing embedded project engineering and design services will be responsible for:
-
Design Phase:
- Producing complete, accurate, and installable design packages, including floor plans, schematic diagrams, riser diagrams, termination details, and panel elevations.
- Ensuring designs adhere to client standards, CPTED principles, and building codes.
- Completing programming forms required for system commissioning.
- Attending review meetings to integrate feedback and adapt designs for unique site conditions.
-
Installation Phase:
- Developing detailed construction schedules for security activities and leading coordination meetings.
- Serving as the central point of contact for security requirements with major trades.
- Ensuring procurement and installation of all equipment and materials according to design and compliance standards.
- Managing permits, licences, and union jurisdiction issues without impacting schedule or budget.
- Overseeing installation quality and cooperating with third-party testing and inspections.
-
Closeout Phase:
- Coordinating system programming, performing pre-installation signoffs, and overseeing testing and calibration.
- Demonstrating system operations for final acceptance.
- Preparing and submitting final O&M manuals and as-built documents.
- Providing training for security, facility, and technical staff where required.
- Proven LMR technical expertise.
- RF design/software certification (e.g., iBwave or similar), Level 2 or higher.
- Exposure to radio operations deployment.
- Minimum of 3–5 years’ experience in a technical design position.
- Experience with analog, digital (e.g., P25, DMR, TETRA), and DAS system design and processes.
- AutoCAD experience.
- BIM365 experience.
- BLUEBEAM experience.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.
Ready to apply?
Apply to EOS
IT Enablement Engineer
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ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE TEAM:
The Information Technology (IT) team is the backbone of our organisation, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.
The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimising disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions
ABOUT THE ROLE:
As IT Enablement Engineer, you will be responsible for ensuring a seamless, secure, and scalable IT Experience across our global workforce, hybrid workforce. You’ll take an active role in technical execution, working with a high performing team that supports our employees across locations.
You’ll oversee day-to-day IT Service delivery, infrastructure reliability, and user support, while also looking at automations, process improvements, and cross-functional collaboration. Working closely with Workplace, Security, People Ops and Engineering teams, you’ll ensure that technology empowers our employees to do their best work-whether they’re in office or remote.
- Support IT operations for both in-office and remote teams, ensuring a smooth, efficient , and high-quality service delivery
- Oversee IT infrastructure and endpoint management systems, including Intune, Jamf, SSO, MDM and core SaaS platforms, ensuring system availability and performance
- Manage and maintain office audiovisual (AV) equipment, ensuring high availability and a seamless user experience for conference rooms, digital signage, and internal events
- Manage IT assets, including procurement, life cycle tracking, audit support, provisioning, and secure decommissioning of devices and IT resources
- Ensure seamless employee experience by overseeing onboarding, offboarding and device management workflows, collaborating closely with People Ops and Security teams
- Collaborate with cross-functional teams, such as Engineering, Workplace and Security, to ensure alignment on technology initiatives, security policies, and operational improvements
- Support automation and process efficiency, identifying and implementing opportunities to reduce manual work and enhance support through automation tools, scripting and system integrations
- Participate in the on-call rotation to provide after-hours technical support as required
- Ensure compliance with company policies, security protocols and industry best standards, supporting audits, risk assessments and security posture improvements
WHAT WE ARE LOOKING FOR:
- Proven track record in IT support and operations across engineering, support, and site services, ensuring reliability and efficiency at scale
- Experience of ITIL-based processes to drive standardisation, reduce operational noise, and improve service delivery
- Skilled in balancing day-to-day operational demands through ITSM tools such as Jira
- Hands-on expertise with modern IT tools including Microsoft Intune, Meraki Wireless Networks, Jamf
- Experienced Windows and Mac device and application trouble shooting
- G-Suite and MS-Office support skills
- Exposure to Github and Terraform, with focus on Infrastructure as Code(IaC)
- Experiences in driving automation initiatives to eliminate respective tasks and streamline support operations
- Adept at building clear workflows and documentation
- Effective communicator with both technical teams and non-technical teams from all levels.
- Passionate about enabling productivity, scalability and a seamless end-user experience through strong IT foundations
WHAT YOU’LL GET IN RETURN:
- Competitive Compensation - competitive salary and share options
- Time Off – Generous annual leave on top of bank holidays.
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
- Health Insurance – Private family insurance with additional OPD coverage and top-up options.
- Life & Accident Cover – Comprehensive accidental and life insurance protection.
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
- Volunteering & Development Days – Paid days annually for volunteering or personal growth.
- Learning & Development – Annual budget for books, courses, coaching, and more.
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
- Home Office Setup – Contribution towards setting up your home office
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
- Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideSenior Analyst, Complaints, UK
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ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE:
We are looking for a Complaints Analyst to join our team. The successful candidate will be responsible for managing complaints from UK members and non-members regarding our products, services or customer service.
As a Complaints Analyst, you’ll be expected to:
- Take ownership of complaints from start to finish
- Investigate complaints and identify the root cause of the issue
- Communicate with complainants through various channels to resolve complaints in a timely and professional manner
- Work closely with the relevant departments within Tide to identify any systemic issues and develop solutions to prevent future complaints
- Maintain required productivity and quality levels
Key Responsibilities
- Complaint Investigation: Manage and progress multiple complaints through to fair resolution, ensuring adherence to FCA DISP rules and internal policies
- Regulatory Compliance: Ensure all responses meet FOS (Financial Ombudsman Service) and FCA (Financial Conduct Authority) requirements adhering to TCF (Treating Customers Fairly) and CD (Consumer Duty) outcomes
- Root Cause Analysis (RCA): Conduct thorough fact-finding and critical analysis to identify recurring themes and suggest process improvements to prevent future issues
- Professional Correspondence: Draft clear, concise, and compliant final response letters that explain complex financial findings in accessible, jargon-free language
- Vulnerable Customers: Identify and provide tailored support for customers in vulnerable positions, ensuring compassionate and equitable treatment
- Stakeholder Collaboration: Liaise with internal teams like Operations, Compliance and Product to gather data and resolve cases efficiently
WHAT WE ARE LOOKING FOR:
- Professional Experience
- UK Complaints Handling: Demonstrable experience in managing UK-based financial complaints within a regulated environment.
- Financial Industry Knowledge: Solid understanding of financial products and the broader UK regulatory landscape (FCA, FOS, Treating Customer Fairly(TCF).
- Startup Familiarity (desirable): Previous experience working in a startup or fast-paced FinTech environment, demonstrating adaptability and proactive problem-solving.
- Soft Skills & Communication
- Empathetic Communication: Exceptional ability to build rapport, listen actively, and show genuine compassion during difficult conversations
- Resilience & Conflict Resolution: The ability to remain calm under pressure, handle challenging interactions, and manage conflict professionally
- Time Management: Highly organised with the ability to multitask and meet strict regulatory deadlines
- Analytical Mindset: Strong attention to detail and a passion for finding solutions to complex, non-standard situations
- Technical Proficiency
- Industry Tools: Proficient in GSuite (Google Workspace), Slack, Confluence, Looker, and Jira
- Desired Qualifications
- Certificate in Complaint Handling (CCBI) from the Chartered Banker Institute
- Professional Banker Certificate
WHAT YOU WILL GET IN RETURN
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at Tide
Data Science Manager
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Opportunity Overview:
We are seeking a Technical, Hands-on Manager to lead a team in building AI-driven healthcare enterprise applications. In this role, you will combine strong people leadership with deep technical expertise to guide the development of scalable, data-intensive solutions that drive meaningful business impact.
As a leader who is still technically involved, you will mentor and manage data scientists and analysts while having the ability to guide the team through evaluating, selecting, and implementing the right models, paired with an understanding of end to end workflow and ensure the delivery of scalable AI solutions.
This position requires excellent communication and collaboration skills as you partner closely with internal stakeholders and cross‑functional engineering, product, and clinical teams. In our fast-paced environment, adaptability is key—your ability to reprioritize quickly and lead your team through evolving business needs will ensure maximum impact
What you’ll do:
- Lead, mentor, and develop a high‑performing team of Data Scientists and ML Engineers, ensuring strong execution and continuous skill advancement.
- Contribute to event‑driven architecture design and implementation, enabling asynchronous processing and large‑scale system integration.
- Work seamlessly across functions—partnering with Data Scientists on model tuning, experimentation, and prompt design; collaborating with Product and Software Engineering to embed AI/ML into user-facing applications; engaging with DevOps/Platform Engineering on environment setup, CI/CD, monitoring, and reliability; and working with Data Engineering on pipeline design and ingestion strategies.
- Provide technical leadership in the effective use of AWS services such as Lambda, EC2, EMR, S3, Athena, Batch, Textract, Comprehend, Bedrock.
- Drive the implementation of project scope definition, effort estimation, and planning in close coordination with cross-functional teams.
- Conduct code reviews, provide architectural direction, and champion SDLC best practices, while balancing leadership responsibilities with hands‑on technical contributions to ensure timely, high‑quality delivery.
Required Qualifications:
- 7+ years of overall professional experience delivering data-driven AI/ML-focused solutions. 3+ years of direct team management experience, leading Data Scientists, ML Engineers, or similar technical roles.
- Hands-on experience in Python with strong proficiency in libraries such as Pandas, NumPy, SciPy, Matplotlib, and regular expressions. Advanced SQL querying and optimization for large datasets.
- Practical experience in training, tuning, and testing ML algorithms (e.g., SVM, CART, Bagging, Boosting) and text mining techniques; familiarity with modern ML/DL approaches.
- Experience with prompt engineering and leveraging GenAI for classification, data enrichment, semantic embeddings, and innovative AI-driven solutions.
- Experiment and rapidly prototype design frameworks, validate hypotheses efficiently, and iterate on AI/ML models to support fast-paced development.
- Strong knowledge of Object-Oriented Programming (OOP) and experience creating custom Python packages for serverless applications.
- Hands-on experience with AWS services including Lambda, EC2, EMR, S3, Athena, Batch, Textract, and Comprehend.
- Work seamlessly across Data Science, Engineering, Product, DevOps, and Data Engineering teams to align technical decisions with business goals, ensuring smooth integration of AI/ML capabilities into production systems
- Excellent communication and storytelling skills, capable of translating complex AI/ML concepts into clear, actionable insights for leadership, stakeholders, and non-technical partners.
- Ownership mindset with end‑to‑end accountability, ensuring delivery from concept to deployment to monitoring—while continuously identifying risks, blockers, and opportunities for improvement.
Good to have:
- Background in healthcare payment integrity, clinical data workflows, or payer/provider analytics.
- Strong thought leadership in AI/ML, including guiding stakeholders on feasibility, risk, architecture, and adoption strategy.
- Prior experience in deploying LLM‑powered production features,optimize prompting strategies, transforming experimental prototypes into robust, scalable services delivered through well‑defined APIs.
- Familiarity with compliance, governance, and security best practices for healthcare data (HIPAA, PHI handling, logging, auditing).
Ability to commute/relocate:
- Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
- Connect with the Hiring Manager for a Preliminary Phone Screening
- Behavioral Interview(s)
- Case Study
- Interview with Senior Leadership
*Subject to change
About Cohere Health:
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
Ready to apply?
Apply to Cohere Health
Lead Solution Engineer - Corp Tech
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Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
We are looking for a Solutions Engineer – Lead Engineer to join our Corporate Technology team. As a Solutions Engineer, you will be expected to leverage your extensive experience and technical expertise to design, implement, and optimize Windows-based solutions in enterprise environments.
What You'll Do:
- Architectural Design: Lead the design and development of complex solutions, ensuring alignment with business objectives and architectural principles.
- AI observability for platforms and assistants. Instrument agents and automations with metrics for accuracy, drift, latency, containment, and user satisfaction; wire dashboards (Grafana/ELK) and feedback loops into CI/CD so models and prompts improve continuously—consistent with the JD’s observability focus
- Technical Leadership: Provide guidance and mentorship to engineering teams in the implementation of Windows-based solutions, ensuring best practices and adherence to industry standards.
- Solution Development: Collaborate with cross-functional teams to translate business requirements into scalable and secure Windows architectures, integrating with existing systems and technologies.
- Technology Evaluation: Research and evaluate emerging technologies and tools, recommending innovative solutions to enhance system performance, reliability, and security.
- Risk Management: Identify and mitigate risks associated with Windows-based solutions, ensuring compliance with regulatory requirements and security standards.
- Troubleshooting and Optimization: Investigate and resolve complex technical issues related to Windows infrastructure, optimizing performance, and minimizing downtime.
- Automation and DevOps: Knowledge of Gitops, Scripting and automation would be an essential part of the role. Knowledge of writing automations in either PowerShell/Python would be a mandatory requirement for this role.
What You’ll Need:
- 6+ years architecting and implementing enterprise infrastructure solutions with a proven track record of designing scalable, resilient, and secure systems including integration with Windows and cloud platforms.
- Expertise in Windows Server, Active Directory, Microsoft Azure/AWS virtualization (EC2, Azure VMs, Azure Virtual Desktop), and Microsoft Defender. Knowledge of macOS integration with enterprise identity platforms (Active Directory, Azure AD, Okta), including single sign-on (SSO) and federated authentication. Ability to design and optimize multi-platform architectures (Windows, macOS, Linux) for scalability, resilience, and security.
- Proficiency with Microsoft Intune for endpoint management (MDM/MAM) and understanding of hybrid architecture and cloud shared responsibility model. Proficiency in macOS device management using tools such as Jamf Pro, Kandji, or Apple Business Manager, including MDM/MAM strategies for hybrid and multi-platform environments. Experience with automation and scripting on macOS (e.g., Bash, Zsh, AppleScript, Python), enabling workflow optimization and cross-platform orchestration
- Strong troubleshooting skills for macOS infrastructure, including performance optimization, incident response, and root cause analysis.
- PowerShell and Python coding/scripting capabilities for automation and workflow development
- Experience with GitOps, CI/CD pipelines, and Infrastructure as Code (Terraform, Ansible, ARM templates)
- Proficiency in cloud-native and multi-cloud architectures (Kubernetes, Docker, serverless)
- Familiarity with observability and monitoring platforms (Prometheus, Grafana, ELK stack) and AI-driven automation
- Familiarity with Exchange Online, SharePoint, Microsoft Power Platform would be a plus
- Experience implementing zero trust solutions (Zscaler, CrowdStrike) would be a plus
- Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, MCSE: Core Infrastructure, or AWS Solutions Architect would be a plus
- Good to have exposure with AI/ML integration, data analytics, and automation in enterprise environments.
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers-india@arcesium.com (India).
Arcesium is an equal opportunity employer.
Ready to apply?
Apply to Arcesium LLC
Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
This is a work-from-office / In-Office role based in our Hyderabad, India location.
We are looking for a Senior Software Engineer to join our team and work on the development of our SaaS product. In this role, you will lead the development of new features, improve system architecture, and ensure the scalability and reliability of our cloud-based software. You will collaborate with cross-functional teams to deliver high-quality software and contribute to the continuous improvement of the product.
Key Responsibilities:
- Architect and Design Software Solutions: Contribute towards design and architecture of new features for our SaaS product. Ensure that solutions are scalable, maintainable, and meet customer needs.
- Develop & Implement Features: Build and maintain robust and high-performing software solutions for our SaaS platform, writing clean, efficient, and testable code.
- Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other engineers to define and implement product features, ensuring that business requirements and customer needs are met.
- Optimize and Scale: Continuously improve application performance and scalability, focusing on optimizing cloud-based resources and database performance.
- Maintain Code Quality: Write unit and integration tests, conduct code reviews, and ensure adherence to coding standards. Participate in code reviews and provide feedback on engineering best practices.
- Mentorship: Provide technical leadership and mentorship to junior engineers, helping them grow their skills and achieve their career goals.
- Troubleshoot and Debug: Investigate and resolve software issues, working with the support team to fix bugs and improve the overall user experience.
- Security & Compliance: Ensure the SaaS product complies with security best practices and regulatory standards. Implement security features to protect user data and sensitive information.
- Continuous Improvement: Stay up to date with the latest technologies and industry trends, and incorporate modern practices into the development process. Participate in the iterative process of refining and evolving the product.
- Documentation: Produce clear technical documentation to support the development, deployment, and maintenance of software systems.
Required Skills and Qualifications:
- Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.
- Proven Experience: At least 8+ years of professional experience in software development, with significant experience working on SaaS products or cloud-based platforms.
- Programming Languages: Strong proficiency in languages commonly used for SaaS development (e.g., Golang, JavaScript, TypeScript, Python, Scala, Java).
- Cloud Platforms: Experience working with cloud platforms such as AWS, or Google Cloud, and an understanding of cloud architecture, microservices, and containerization..
- Database Management: Strong knowledge of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB) and experience with database optimization.
- DevOps and CI/CD: Hands-on experience with CI/CD pipelines, containerization (Docker), and orchestration tools (e.g., Kubernetes).
- Agile Methodologies: Familiarity with Agile development processes and tools (e.g., Jira, GitHub).
- Version Control: Proficiency with version control tools like Git.
- Problem Solving: Excellent analytical and problem-solving skills, with a focus on delivering high-quality solutions.
- Communication: Strong written and verbal communication skills. Ability to communicate complex technical concepts to non-technical stakeholders.
Preferred Skills:
- SaaS Experience: Experience building, maintaining, and scaling SaaS applications, particularly in high-availability and high-traffic environments.
- Microservices Architecture: Familiarity with microservices architecture and cloud-native application patterns.
- Test Automation: Experience with test automation frameworks and practices.
- Security: Understanding of web application security, data encryption, and secure coding practices.
- Leadership: Previous experience mentoring or leading engineering teams.
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Ready to apply?
Apply to Plume
Staff Application Engineer
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Staff SWE, Application
Opportunity Overview:
This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance.
As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, and clinical teams to deliver solutions that meet compliance, quality, and performance standards.
This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems, and want to influence architecture and engineering practices at scale.
What you’ll do:
- Technical Leadership & Architecture
- Define and drive the architecture of large-scale, distributed application systems across the Cohere platform.
- Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements.
- Champion engineering best practices in CI/CD, testing, release management, and observability.
- Hands-On Engineering
- Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin).
- Lead the development of core features and APIs that directly impact providers, payers, and patients.
- Partner with DevOps and Data teams to ensure seamless integration, scalability, and operational readiness.
- Quality & Compliance Focus
- Embed automated testing, monitoring, and release safeguards into the development lifecycle.
- Proactively address compliance and audit-readiness requirements in application design.
- Collaborate with Quality, Security, and Compliance stakeholders to close CAP issues and maintain high delivery standards.
- Mentorship & Influence
- Mentor engineers across the team, guiding them on technical design, code quality, and system thinking.
- Lead design reviews, technical deep-dives, and incident retrospectives to foster continuous improvement.
- Act as a thought leader in scaling engineering practices across multiple teams.
- Cross-Functional Collaboration
- Work closely with Product, Clinical, and Operations teams to ensure solutions meet real-world healthcare needs.
- Partner with Release Management to ensure predictable, high-quality delivery and quick resolution of hotfixes.
Required Qualifications:
- 13+ years of software engineering experience, with at least 4+ years in a staff/principal/lead role
- Expertise in designing and scaling distributed, cloud-native applications
- Strong background in one or more modern languages: Python, Java, TypeScript/React
- Proven track record of driving system architecture, technical strategy, and execution
- Experience working in healthcare technology or other regulated environments, strongly preferred
- Demonstrated success in mentoring and growing engineering talent.
- Hands-on experience in payment integrity, with exposure to claims processing, audit workflows, or healthcare payment validation systems.
- Excellent communication skills with the ability to influence technical and non-technical stakeholders
Ability to commute/relocate:
- Nacharam, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
- Connect with Talent Acquisition for a Preliminary Phone Screening
- Meet your Hiring Manager!
- Live Design Exercise
- Technical Discussion
- Cross-Functional Interview
- Final Interview
*Subject to change
About ZignaAI, a Cohere Health Company:
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at ZignaAI, a Cohere Health company!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
Ready to apply?
Apply to Cohere Health
QA Automation Engineer
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Opportunity Overview:
We’re looking for a senior-level automation engineer who will help raise the bar on release quality, environment reliability, and change safety across Cohere’s platform. You’ll partner closely with Product, Engineering, Platform, and SRE to build scalable automation, guardrails, and validation systems that reduce production risk while increasing delivery velocity.
This is not a “test scripts only” role. You’ll shape automation strategy, embed quality into the SDLC, and help define how changes move safely from dev → staging → UAT → prod in a fast-moving healthcare platform.
You’ll help define how quality scales as Cohere grows. This role has real influence over release safety, platform reliability, and how engineering teams ship software in a regulated, high-impact domain. You won’t just test features — you’ll shape how Cohere delivers them safely to production.
What you’ll do:
- Own and evolve Cohere’s end-to-end test automation strategy across UI, API, config changes, and critical workflows
- Design and maintain scalable E2E automation frameworks for multi-tenant, payer-specific workflows
- Build automated validation for deployment guardrails, release readiness, and production change safety
- Partner with Platform/DevOps to integrate automation into CI/CD pipelines and deployment workflows
- Create automated coverage for high-risk paths (authorization flows, partner integrations, file pipelines, feature flags, config changes)
- Drive test reliability, flake reduction, and actionable failure signals
- Define and enforce quality gates for prod releases, blue/green and canary deployments, and config changes
- Collaborate with Product and Engineering to ensure business outcomes are testable, measurable, and observable
- Improve test data management and environment stability to enable reliable automation at scale
- Mentor engineers on testability, automation best practices, and quality-first development
- Partner with SRE and Security to ensure production readiness, observability, and compliance expectations are met
- Apply AI-assisted tooling to accelerate test creation and expand coverage for high-risk user flows, integrations, and configuration-driven behavior
- Use AI to analyze automation failures and production incidents to reduce flaky tests and prioritize new test coverage around real failure patterns
Required Qualifications:
- 6+ years in QA Automation, SDET, or test engineering roles supporting production systems
- Strong hands-on experience building automation frameworks for UI and API testing from the ground up, and setting up repeatable datasets
- Deep experience with modern E2E frameworks (Playwright or Cypress) using TypeScript
- Strong API automation experience (REST-based testing frameworks)
- Strong CI/CD experience (GitHub Actions or similar)
- Experience validating cloud-native systems on AWS
- Comfortable working in microservices and event-driven architectures
- Experience testing configuration-driven systems, feature flags, and environment-specific behavior
- Strong debugging skills across frontend, backend, and infrastructure layers
- Proven ability to partner with platform / infra teams on release pipelines and deployment safety
Nice-to-haves
- Performance and reliability testing experience (e.g., k6 or similar)
- Healthcare or regulated domain experience
Ability to commute/relocate:
- Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
- Connect with Talent Acquisition
- Meet with the Hiring Manager
- Behavioral Interview(s)
- Case Study
- Interview with Senior Leadership
*Subject to change
About Cohere Health:
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
Ready to apply?
Apply to Cohere Health
Director, Software Engineering
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Opportunity Overview:
This is a unique opportunity to lead world-class software engineering teams that power Cohere Health’s product innovation and delivery at scale. Our engineering teams operate with a high degree of autonomy, solving complex challenges across the business in close partnership with product and design. In this role, you’ll also oversee data engineering and core platform engineering functions, ensuring the technical foundation supports rapid growth and innovation.
As a member of the leadership team, you’ll work closely with business and AI partners across the globe to co-create solutions and drive the seamless execution of critical initiatives. You’ll foster a culture of innovation, champion Cohere’s values and leadership principles, and apply deep computer science expertise, including algorithms, data structures, and scalable system design to deliver products that transform healthcare.
What you’ll do:
- Recruit and build high-caliber full-stack engineering teams
- Promote a culture where teams feel stimulated by their work and passionate about their role
- Leadership and Management:
- Lead and manage engineering teams, including recruitment, mentorship, and performance evaluation
- Nurture a collaborative and innovative culture within the engineering department
- Develop and implement strategic plans for the engineering department in alignment with the company’s goals
- Ownership and accountability of key engineering metrics of the platform, i.e. quality, availability, response time metrics, time to value, time to build, etc.
- Strategic Planning:
- Contribute to the company’s overall strategy and business planning
- Identify opportunities for technological advancements and innovation
- Develop long-term plans for technology development and deployment
- Product Development:
- Work closely with product management to define product requirements and specifications
- Oversee the design, development, and deployment of products and features
- Recommend applicable technical patterns and solutions that are aligned with architectural guiding principles and standards through a regular cadence of delivery and continuous improvement
- Ensure the scalability, security, and performance of products
- Compliance and Security:
- Ensure compliance with industry standards, regulations, and company policies
- Implement and maintain robust security protocols to protect company data and intellectual property
Required Qualifications:
- 15+ years of experience managing software engineering teams in a fast-paced, agile environment
- 12-15 years experience in designing and operationalizing software products at scale
- High proficiency of both written and verbal English communication
- Bachelor's or Master's degree in Computer Science or a related field or equivalent experience
- Proven track record of delivering high-quality software on time and within budget
- Proven success in growing and managing geographically distributed teams using successful recruiting, employee development, and retention
- Prior experience in B2B enterprise SaaS startup
- Experience with US Healthcare standards and regulations, e.g. FHIR/HL7, HIPAA
- Experience with Payment Integrity (PI), Claims data processing and applied ML in healthcare or life sciences
- Experience building and operating a compliant, secure data lake or lakehouse
- Payer focused health-tech experience strongly preferred
- Design and implement the PHI data access controls
- Ability to partner with business to represent Technology during the client calls.
Nice-to-haves
- Experience in [specific industry/tools] |
- Cloud Native applications (AWS Preferred)
- Multi-tenant/ microservices architecture
- Familiarity with [tools, platforms, or methodologies]
- Agile methodologies
- DevOps and SRE practices knowledge
- Implemented Security by design (Nice-to-have)
- Enabled automation framework for unit, integration and performance testing
- Demonstrated success in (stretch area)
- Building global partnerships and working with global operating model
Ability to commute/relocate:
- Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
- Connect with Talent Acquisition
- Meet with the Hiring Manager
- Behavioral Interview(s)
- Case Study
- Interview with Senior Leadership
*Subject to change
About Cohere Health:
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
Ready to apply?
Apply to Cohere Health
Architecture Director
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Opportunity Overview:
We are seeking an experienced and visionary Architecture Director to join our team. This role is ideal for a technical leader who excels in designing and scaling platform level architectures in healthcare and regulated environments. As a senior member of the architecture team, you will guide the evolution of our cloud-native, AI enabled platforms to support long term scalability, interoperability, and innovation.
What you’ll do:
- Platform & Systems Architecture : Define the strategic architectural roadmap for core platform services, enabling product teams to build with scalability, reliability, and performance in mind.
- Technical Leadership : Provide senior level architectural direction, code level guidance, and deep reviews for platform components. Mentor engineering leads on architectural trade offs and promotes technical excellence through documentation, design reviews, and knowledge sharing.
- Security & Compliance : Embed regulatory compliance (HIPAA, FHIR, HL7) and security principles into platform design. Lead threat modeling and support platform wide audit, logging, and privacy initiatives.
- Collaboration & Influence : Work closely with other architects and product leaders to align offshore platform development with global product strategy.
Required Qualifications:
- 10+ years of progressive experience in software engineering and architecture, including senior level platform design in cloud-native environments.
- Proven track record designing distributed, event-driven systems with technologies like Kafka, microservices, and REST/GraphQL APIs.
- Deep expertise in AWS cloud architecture, with hands-on experience deploying containerized apps (ECS, Fargate, EKS) and IaC (Terraform/CDK).
- Excellent communication skills and the ability to work cross functionally across geographies and time zones.
Ability to commute/relocate:
- Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
- Connect with the Hiring Manager for a Preliminary Phone Screening
- Behavioral Interview(s)
- Case Study
- Interview with Senior Leadership
*Subject to change
About ZignaAI, a Cohere Health Company:
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at ZignaAI, a Cohere Health company!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
Ready to apply?
Apply to Cohere Health
Provider Outreach Specialist- Voice
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Opportunity Overview:
We are seeking a versatile and skilled call representative to join our dynamic Payment Integrity team. This critical role involves conducting outbound and accepting inbound calls with hospitals, clinics, physician offices, and supply companies. This position requires a good understanding of the US Healthcare system and HIPAA / PHI. This opportunity requires a self-motivated individual who thrives on accuracy, compliance, and continuous learning in a high-growth environment.
What you’ll do:
- Conduct outbound and accept inbound calls with hospitals, clinics, physician offices and supply companies
- Provide detailed and accurate documentation
- Collaborate with additional teams to ensure clear communication and support in obtaining medical records for the payment integrity process
Required Qualifications:
- Knowledge of medical terminology and medical records
- Self-motivated and able to work independently in a remote environment while maintaining high performance
- Exceptional time management, problem-solving, and analytical skills
- Commitment to teamwork, collaboration with internal teams, and continuous learning
- Ability to accurately document call details
- Possess excellent interpersonal skills
- Excellent written and verbal English communication skills
- Ability to follow protocol and call scripts
- Flexibility to change as company and client needs dictate
- Ability to work late shift to accommodate USA time zones
Ability to commute/relocate:
- Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
- Connect with Talent Acquisition
- Behavioral Interview(s)
- Meet with the Hiring Manager
*Subject to change
About Cohere Health:
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
Ready to apply?
Apply to Cohere Health
Manager, Data Analytics
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Opportunity Overview:
We are seeking a Technical, Hands-on Manager to lead a team responsible for building and maintaining high-quality healthcare market datasets and analytics that power internal insights, benchmarking, and external thought leadership.
In this role, you will lead a team of data analysts responsible for the development, quality assurance, and ongoing refresh of market data assets. You will combine strong people leadership with technical expertise in analytics and data science to ensure reliable, scalable data pipelines and actionable insights.
The ideal candidate is both a strong people manager and a hands-on analytics leader who can guide analysts in rigorous data methodology, translate data outputs into meaningful business insights, and partner closely with commercial strategy, product, clinical, and analytics stakeholders.
What you’ll do:
- Lead and develop a team of data analysts responsible for the creation, validation, and ongoing refresh of healthcare market datasets.
- Mentor analysts in data methodology, statistical reasoning, and reproducible analytics practices to ensure consistent and rigorous analysis across the team.
- Establish analytic standards, coding practices, and documentation expectations to ensure all datasets and insights produced by the team are reproducible and scalable.
- Establish and maintain governance processes for market data including versioning, documentation, auditability, and traceability of data sources and methodologies.
- Oversee change-detection logic, ensuring the team systematically identifies and documents additions, removals, and shifts in the market dataset.
- Define and enforce data quality standards across ingestion, transformation, and analysis workflows.
- Collaborate with Data Engineering and Platform teams to ensure the underlying data infrastructure supports scalable ingestion, transformation, and analytics workflows used by the analyst team.
- Translate analytic outputs into business insights, benchmarks, and structured datasets that support product strategy, commercial enablement, and thought leadership initiatives.
- Drive the implementation of project scope definition, effort estimation, and planning in close coordination with cross-functional teams.
- Conduct code reviews and analytics methodology reviews to ensure maintainable, reproducible data workflows and high-quality analytic outputs.
What you’ll need:
Must-haves
- 7+ years of professional experience in data analytics, data science, or quantitative analysis in a production environment.
- Strong proficiency in Python and data analysis libraries (Pandas, NumPy, SciPy, Matplotlib).
- Advanced SQL querying and ability to work with large datasets.
- Strong understanding of statistics, data analysis methods, and pattern detection in complex datasets.
- Experience managing multiple concurrent analytics projects and prioritizing work across a team of analysts.
- Experience designing analytic frameworks or benchmark datasets used by business teams or external stakeholders.
- Experience managing data quality, data governance, and dataset lifecycle management.
- Experience evaluating and applying modern analytics or AI techniques (including LLM-based tools where appropriate) to enrich datasets or accelerate analytic workflows.
- Experiment and rapidly prototype design frameworks and validate hypotheses efficiently.
- Strong software engineering fundamentals including modular Python code, reusable analytic functions, and maintainable data pipelines.
- Familiarity with cloud data platforms (e.g., AWS, GCP, or Azure) and common data services used to store, process, and query large datasets.
- Work seamlessly across Data Science, Engineering, Product, DevOps, and Data Engineering teams to align technical decisions with business goals, ensuring smooth integration of AI/ML capabilities into production systems
- Excellent communication and storytelling skills, capable of translating complex AI/ML concepts into clear, actionable insights for leadership, stakeholders, and non-technical partners.
- Ownership mindset with end‑to‑end accountability, ensuring delivery from concept to deployment to monitoring—while continuously identifying risks, blockers, and opportunities for improvement.
Nice-to-haves
- Background in healthcare payment integrity, clinical data workflows, or payer/provider analytics.
- Thought leadership in analytics-driven market intelligence, benchmarking, or healthcare data insights.
- Experience working with healthcare claims, authorization, or utilization management data.
- Experience producing market intelligence, benchmarking studies, or industry datasets.
- Familiarity with healthcare payer workflows or healthcare analytics environments.
- Familiarity with compliance, governance, and security best practices for healthcare data (HIPAA, PHI handling, logging, auditing).
Ability to commute/relocate:
- Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
- Connect with Talent Acquisition
- Meet with the Hiring Manager
- Behavioral Interview(s)
- Case Study
- Interview with Senior Leadership
*Subject to change
About Cohere Health:
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
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Senior Solutions Manager
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WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE
As a Sr. Solutions Manager, you are an experienced people manager and senior-level solution strategist with a strong background in life and annuity operations, implementation, and enterprise technology ecosystems. You bring depth in solution definition, cross-functional collaboration, and client engagement, and you serve as a critical bridge between business needs and technical execution.
You lead a small team of Solutions Consultants/Managers, provide elevated guidance on complex solution efforts, and ensure the delivery of consistent, scalable, and client-aligned outcomes.
WHAT YOU’LL DO:
Team Leadership
- Manage and mentor a small team of Solutions Consultants or Solutions Managers, guiding their professional development, solutioning skills, and delivery quality.
- Provide coaching on requirements discovery, facilitation, documentation, and client engagement best practices.
- Support hiring, onboarding, and capability-building activities for the team.
Solution Definition & Oversight
- Lead and oversee solution scoping and requirements activities for complex clients or multi-track initiatives.
- Ensure solution approaches are aligned to Zinnia’s architecture, product capabilities, and strategic direction.
- Review and approve team-produced documentation for accuracy, clarity, and consistency.
Client Engagement
- Serve as a senior-level resource for client discussions, escalations, and alignment needs.
- Translate client business objectives into structured, feasible solution recommendations.
- Act as the voice of the customer during internal planning sessions to ensure end-to-end alignment.
Cross-Functional Collaboration
- Partner closely with Product, Technology, Operations, Finance, Compliance, and other capability areas to ensure solutions are feasible and well-integrated across functions.
- Collaborate with Sales or Pre-Sales when solutioning support is needed for strategic pursuits.
- Facilitate cross-functional planning sessions to drive alignment, manage risks, and ensure holistic outcomes.
Process & Delivery Excellence
- Ensure solutioning best practices, templates, and methodologies are followed across the team.
- Identify process gaps and workflow improvements to increase efficiency and solution quality.
- Promote consistency in requirements management, solution documentation, and internal knowledge sharing.
WHAT YOU’LL NEED
- Bachelor’s degree in Business, Information Systems, or related field; or equivalent experience.
- 10+ years of experience in business analysis, solutions consulting, implementations, or related roles within life insurance, annuities, financial services, or similar industries.
- 3+ years leading teams of consultants and managers, providing strategic guidance, performance coaching and development.
- Strong understanding of operational processes, enterprise systems, and cross-functional interdependencies.
- Demonstrated expertise in requirements gathering, solution definition, and facilitation.
- Excellent communication and presentation skills with demonstrated ability to engage with senior stakeholders.
- Strong problem-solving, analytical thinking, and decision-making skills.
- Proficiency with standard productivity and requirements tools.
BONUS POINTS
- Experience with Zinnia’s platforms, ecosystem, or implementation framework.
- Demonstrated process improvement, change management, or workflow optimization experience.
- Ability to lead teams through ambiguity and evolving client needs.
WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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Technical Product Manager (India)
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AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking a Technical Product Manager to drive technical requirements and RAN product specifications & solutions for gateway site installation, aligning engineering needs, regulatory constraints, and deployment workflows to enable compliant, commercially viable, and scalable satellite-gateway locations. This role serves as the critical bridge between technical engineering teams, regulatory affairs, commercial development, and site deployment operations to ensure gateway delivers production-ready infrastructure that meets both technical performance requirements and business objectives.
This position requires deep understanding of satellite ground infrastructure, RAN solutions, RF propagation considerations, regulatory compliance frameworks, and site engineering requirements. The ideal candidate will bring proven experience in technical product management within satellite communications infrastructure, with specific expertise in gateway site development, regulatory coordination, and cross-functional technical program management.
Key Responsibilities
Technical Requirements & Product Specifications
- Define comprehensive technical requirements for gateway site acquisition including RF performance criteria, RAN infrastructure specifications, and integration compatibility standards
- Manage product and deployment requirements for RAN network related hardware
- Own configuration standards, templates, and governance to ensure consistency across Gateway sites constraints and deployment workflow requirements
- Coordinate and validate BOMs with Engineering, Supply Chain, and vendors for completeness and accuracy
- Establish technical validation criteria and acceptance standards for RAN network at Gateway location
- Ensure CIQs, configuration guides, port mappings, and as-built documentation are complete and deployment-ready
- Coordinate technical requirements gathering sessions with engineering stakeholders, site development teams, and operations personnel
- Ensure technical specifications support scalable satellite-gateway location development across diverse geographical environments
- Enable smooth technical handover to Service Acceptance and Operations, ensuring documentation completeness and traceability
- Support change control by ensuring updates reflected across HLDs, BOMs, configurations, and documentation
Site Feasibility & Validation Management
- Lead technical site feasibility assessments including RF propagation analysis, interference studies, and infrastructure capability evaluations for RAN network deployment
- Validate site feasibility against established technical criteria, and operational deployment standards
- Coordinate multi-disciplinary feasibility studies involving RF engineering, utilities assessment, and regulatory compliance teams
- Manage technical risk assessments and mitigation strategies for site acquisition projects
- Establish standardized feasibility validation processes and documentation frameworks
Cross-Functional Engineering Coordination
- Coordinate engineering inputs from RF engineering, satellite systems, network operations, and infrastructure development teams
- Facilitate technical collaboration between site acquisition teams and broader satellite network engineering organization
- Ensure consistent engineering standards and technical approaches across multiple gateway site development projects for RAN network
- Drive technical decision-making processes involving multiple engineering disciplines and stakeholder groups
- Enable smooth technical handover to Service Acceptance and Operations, ensuring documentation completeness and traceability
Documentation & Delivery Standards Management
- Manage comprehensive technical documentation for gateway site including requirements specifications, RAN Rack layout design standards, and validation procedures
- Ensure site acquisition outputs meet integration, build, and commercial-ready gateway delivery standards
- Establish and maintain technical documentation standards and configuration management processes
- Maintain technical traceability from requirements through final delivery and commissioning
Technical Program Management & Process Optimization
- Develop and optimize technical workflows for gateway site acquisition from RAN network prospects, including requirements definition, feasibility assessment, and delivery validation processes
- Drive continuous improvement initiatives for technical processes, tools, and methodologies
- Coordinate technical resource allocation and capacity planning for site acquisition programs
Qualifications
Education
- Bachelor's degree in Electrical Engineering, Telecommunications Engineering, Systems Engineering, or related technical field
- Master's degree in Engineering Management, Systems Engineering, or advanced technical discipline preferred
Experience
- Minimum 8+ years in satellite communications, telecommunications infrastructure, or wireless network engineering
- Minimum 5 years’ relevant experience in RAN engineering, telecom site acquisition, or technical product management supporting ground facilities
- Demonstrated experience producing or validating site engineering deliverables: site survey reports, RF/site feasibility and integration acceptance criteria
- Strong written communication and technical documentation skills for creating ICDs, acceptance plans and status reports
- Ability and willingness to travel domestically to candidate and active gateway sites as required for surveys, permitting meetings, and commissioning
Required Technical Expertise
- Deep understanding of satellite ground segment architecture, gateway systems, and RF infrastructure requirements
- Hands on experience of eNB hardware and RAN architecture design
- Strong knowledge of satellite communications link budgets, antenna systems, and RF propagation characteristics
- Proven ability to translate complex technical requirements into actionable product specifications and delivery criteria
- Experienced on CIQ handling and deployment documentation workflows
Preferred Qualifications
- Background in technical product management roles at satellite operators, ground infrastructure providers, or telecommunications companies
- Experience with technical project management methodologies and cross-functional technical program coordination
- Familiarity with 4G/ 5G NTN standards, satellite-cellular integration, and next-generation satellite communications architectures
Leadership & Communication Skills
- Strong technical leadership with ability to influence and coordinate across multiple engineering disciplines
- Exceptional communication skills for presenting complex technical requirements to diverse stakeholder audiences
- Proven ability to manage technical programs involving regulatory agencies, engineering teams, and commercial stakeholders
- Experience building scalable technical processes and product management frameworks
- Demonstrated success in technical decision-making and conflict resolution across cross-functional teams
Technology Stack
- Proficiency with technical documentation systems, requirements management tools, and project management platforms
- Experience with RF simulation tools, link budget analysis software, and satellite communications modelling systems
- Knowledge of geographic information systems (GIS) and site assessment tools commonly used in telecommunications infrastructure development
Physical Requirements
- Role will be based in India
- Regular travel for site assessments, technical meetings, and stakeholder coordination (~25-30%)
- Ability to participate in field site evaluations including outdoor assessments at potential gateway locations
- Ability to work across global time zones and participate in remote review sessions.
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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Linux System Engineer
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AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Job Summary: We are seeking a skilled and experienced Linux Systems Engineer to join our team. This role will focus on managing and optimizing our Computer-Aided Design (CAD) systems. The ideal candidate will have a strong background in Linux system administration, experience with CAD tools, and a passion for ensuring the reliability and performance of our engineering infrastructure.
Key Responsibilities:
- System Administration: Design, configure, and maintain Linux-based servers and workstations used for CAD applications. Ensure high availability, usage optimization and performance of these systems.
- CAD Management: Support and manage CAD tools and environments, including installation, configuration, license management and troubleshooting. Work closely with engineering teams to understand their requirements and provide solutions.
- Automation: Develop and maintain scripts and automation tools to streamline system management tasks, such as software deployment, system monitoring, and backup processes.
- Security: Implement and maintain security measures to protect CAD systems and data. Ensure compliance with company policies and industry standards.
- Performance Monitoring: Monitor system performance and resource utilization. Identify and resolve performance bottlenecks to ensure smooth operation of CAD applications.
- Collaboration: Work with cross-functional teams, including IT, engineering, and stakeholders, to ensure seamless integration and operation of CAD systems. Provide technical support and guidance to users.
- Documentation: Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides.
Qualifications:
- Education: Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience: Minimum of 5 years of experience in Linux system administration, with a focus on supporting Grid/scheduling systems and License environments (FlexLM)
- Technical Skills: Proficiency in Linux operating systems (e.g., Red Hat, CentOS, Ubuntu), scripting languages (e.g., Bash, Python), version control (e.g., GIT, Gitlab), and CAD tools (e.g., Questa (Modelsim), Xcelium or VCS).
- Problem-Solving: Strong analytical and problem-solving skills. Ability to diagnose and resolve complex technical issues.
- Communication: Excellent communication and interpersonal skills. Ability to work effectively with diverse teams and stakeholders.
- Certifications: Relevant certifications (e.g., RHCE, CompTIA Linux+) are a plus.
Preferred Qualifications:
- Experience with cloud technologies (e.g., AWS, Azure).
- Knowledge of network protocols and services (e.g., DNS, DHCP, NFS).
- Familiarity with configuration management tools (e.g., Ansible, Puppet).
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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Partner Success Center Agent
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AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
The PSC Agent is a customer‑facing operational role responsible for incident intake, service monitoring coordination, communication management, and lifecycle tracking across satellite‑to‑mobile services. Operating within the Service Assurance organization, the PSC Agent acts as the primary interface between customers and technical operations, ensuring transparent communication, disciplined incident handling.
This role is critical during launch, early‑life support, and steady‑state operations, ensuring customer trust, SLA adherence, and audit‑ready incident documentation.
It establishes baseline customer‑facing support capacity within Service Assurance and is designed to scale as service demand grows. The PSC Agent plays a critical role in strengthening customer trust, improving incident handling efficiency, and supporting consistent service assurance across global satellite‑to‑mobile operations.
Key Responsibilities
Customer Interface & Incident Intake
- Act as the first point of contact for customers reporting service incidents, degradation, or operational queries.
- Receive incident reports via defined channels and log them accurately into the incident management system.
- Ensure correct capture of customer impact, service identifiers, timestamps, and symptoms.
Incident Logging, Classification & Tracking
- Classify incidents based on severity, service impact, and domain (satellite, RAN, gateway, core, transport, OSS).
- Maintain full lifecycle tracking of incidents from creation through closure.
- Ensure incidents are routed to the correct NOC or Managed Services team per Service Assurance workflows.
NOC Coordination & Escalation Management
- Coordinate closely with Nokia Managed Services NOC Engineers and AST NOC Telco Engineers for incident triage and progress updates.
- Execute escalation procedures as defined by Service Assurance governance.
- Follow instructions from NOC and Operations leadership precisely, including severity changes and customer notifications.
Customer Communication & Transparency
- Provide timely, accurate, and structured updates to customers throughout the incident lifecycle.
- Translate technical NOC updates into clear, customer friendly communication.
- Manage customer expectations during major incidents, restoration activities, or prolonged outages.
Documentation, Audit & Governance Support
- Maintain complete and accurate incident records, communication logs, and closure notes.
- Ensure documentation supports audit requirements, SLA validation, and post incident analysis.
- Support Governance and Operations teams with incident data for reviews, reporting, and compliance.
Service Restoration & Closure Assurance
- Confirm service restoration with NOC teams before customer closure communication.
- Ensure customers receive clear confirmation of resolution and next steps, if applicable.
- Validate that incident closure meets Service Assurance quality standards.
- Ensure all deployments meet quality benchmarks, standards, and defined acceptance criteria.
Deliverables
- Accurate and complete incident tickets with full lifecycle documentation.
- Customer communication records aligned with Service Assurance transparency standards.
- Restoration confirmation records and incident closure summaries.
- Audit‑ready documentation supporting compliance and governance reviews.
Qualifications
Education
- Bachelor’s degree in Telecommunications, Electronics, IT, Computer Science, or a related discipline.
- ITIL Foundation or service management certification is preferred.
Experience
- 2–5 years of experience in telecom service assurance, NOC support, customer operations, or incident management roles.
- Experience supporting mobile, satellite, or hybrid telecom networks in regional or global operations environments is preferred.
- Prior experience in 24×7 operational environments is an advantage.
Required Technical Expertise
- Strong understanding of incident management fundamentals including logging, severity assignment, escalation, and closure discipline.
- Working knowledge of telecom service domains such as RAN, core, transport, OSS/NMS, gateway, and satellite service chains.
- Ability to interpret operational inputs such as alarms, incident updates, and service impact indicators (without performing L2/L3 troubleshooting).
Professional Skills
- Strong customer‑facing communication skills, both written and verbal.
- High attention to detail with disciplined documentation practices.
- Ability to remain calm and structured during high‑severity incidents and time‑critical situations.
- Strong coordination skills across Service Assurance, Managed Services, NOC, and engineering teams.
Technology Proficiency
- ITSM / incident management tools (ServiceNow, Remedy, Jira Service Management, or equivalent).
- Collaboration and documentation tools (Outlook, Teams, Confluence, SharePoint).
- Exposure to OSS/NMS dashboards and operational monitoring views is a plus.
Physical Requirements
- Ability to work in a fast‑paced operational environment, including shift‑based coverage if required.
- Role may require coordination across global time zones to support continuous Service Assurance coverage.
- Ability to support extended incident bridges during major outages or launch‑phase events.
- Role is being recruited in India to support regional customer engagement, time‑zone aligned operations, and 24×7 Service Assurance coverage
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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RAN Deployment Engineer (India)
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AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
The RAN Deployment Engineer (India) is responsible for executing all deployment, installation, and integration activities required to enable stable satellite‑to‑mobile connectivity across India and within global delivery programs. This role supports gateway and cell‑site builds, performs beam surveys, validates field installations, uploads configurations, and conducts probe‑based integration checks to ensure RAN readiness for satellite network activation.
The position works closely with regional engineering teams, the NOC, vendors, and global deployment groups to resolve technical blockers, uphold high integration quality, and support seamless service enablement.
Operating at the intersection of field engineering and advanced satellite‑RAN deployment, this role demands precision during installation, disciplined validation practices, and continuous coordination with cross‑functional teams. The RAN Deployment Engineer must balance technical accuracy, operational urgency, and regulatory variations across India to ensure smooth and consistent readiness for global satellite network activation.
Key Responsibilities
Field Deployment & Installation Activities
- Deliver RAN deployment activities including cell‑site builds, managing end-to-end field installation processes for satellite-RAN infrastructure
- Execute installation checks and commissioning procedures to validate proper equipment mounting, cabling, power connections, and environmental controls
- Validate CIQ inputs/outputs and CIQ-to-SCF generation to avoid deployment rework
- Validate Cell site router to Core integration, transport readiness
- Perform configuration uploads and software provisioning to ensure RAN equipment is properly configured according to deployment specifications
- Perform and validate BPMS to eNB port mapping, transport, clocking, and interface readiness
- Support Beam Go / No-Go readiness reviews and provide technical sign-off inputs
- Own technical handover from Delivery to Service Acceptance, ensuring all acceptance criteria and artifacts are met
- Enable stable satellite‑mobile connectivity through systematic installation, integration, and validation of RAN components and interfaces
Technical Validation & Testing
- Perform probe validations and acceptance testing to verify RAN functionality, connectivity, and performance against established criteria
- Conduct integration testing between satellite-RAN equipment and terrestrial network components to ensure seamless connectivity
- Execute acceptance tasks including functional testing, performance validation, and documentation completion for site commissioning
- Execute Acceptance checks with vendors for handover to Service Acceptance
Coordination & Collaboration
- Coordinate with regional engineering, NOC, vendors, and global deployment teams to align deployment activities with project schedules and technical requirements
- Interface with network operations centers to ensure proper monitoring integration and operational readiness during deployment phases
- Work with vendor teams to resolve equipment issues, on site hardware delivery, coordinate software updates, and ensure proper installation procedures
- Collaborate with global deployment teams to maintain consistency in deployment standards and share lessons learned across regions
Technical Issue Resolution & Quality Assurance
- Resolve technical blockers encountered during deployment including equipment failures, configuration issues, and integration challenges
- Troubleshoot complex technical problems affecting RAN performance, connectivity, or functionality during installation and commissioning
- Ensure reliable RAN readiness supporting global satellite network activation through comprehensive validation and quality assurance processes
- Document and escalate unresolved issues to appropriate technical teams while implementing temporary workarounds to maintain deployment schedules
Qualifications
Education
- Bachelor's degree in electrical engineering, telecommunications engineering, computer engineering, or related technical field
- Associate degree with relevant telecommunications experience accepted
Experience
- Minimum 4+ years in telecommunications field deployment, network installation, or wireless infrastructure commissioning
- 2+ years hands-on experience with RAN deployment, cell site installation, or wireless network infrastructure and CIQ handling
- Proven experience with field installation, testing, and commissioning of complex telecommunications equipment
Required Technical Expertise
- Strong understanding of RAN technologies, wireless communications principles, and telecommunications infrastructure
- Knowledge of installation procedures for telecommunications equipment including Rack, eNodeB antennas, transceivers, GPS & CSR and network infrastructure
- Familiarity with configuration management, software provisioning, and equipment commissioning processes
Preferred Qualifications
- Experience with satellite communications systems, satellite-RAN integration, or space-terrestrial network deployment
- Background in field deployment roles at wireless carriers, equipment vendors, or telecommunications contractors
- Knowledge of safety procedures and compliance requirements for telecommunications field work
- Experience with network monitoring systems and performance validation tools
- Familiarity with project coordination and deployment management practices
Professional Skills
- Strong problem-solving and troubleshooting skills for complex technical issues in field environments
- Excellent communication skills for coordination with multiple technical teams and stakeholders
- Proven ability to work independently in field environments while maintaining safety and quality standards
- Experience with technical documentation, test reporting, and deployment validation procedures
Technology Proficiency
- Proficiency with RF testing equipment including spectrum analyzers, power meters
- Experience with network configuration tools and equipment management systems
- Familiarity with field measurement software and data collection tools used in wireless deployment
- Knowledge of safety equipment and procedures required for telecommunications field work
Skills & Competencies
- Field Installation Expertise: Hands-on experience with telecommunications equipment installation, cabling, and commissioning procedures
- RF Testing & Validation: Proficiency with RF measurement equipment and wireless network performance validation techniques
- Technical Troubleshooting: Systematic approach to identifying and resolving complex technical issues in field environments
- Safety Consciousness: Commitment to safety procedures and compliance with telecommunications industry safety standards
- Documentation & Reporting: Clear technical writing and accurate documentation of deployment activities and test results
- Team Coordination: Effective collaboration across multiple technical disciplines and organizational boundaries
Cross-Functional Interfaces
This role collaborates regularly with:
- Internal: Regional Engineering Teams, Network Operations Center, RF Engineering, Field Operations, Quality Assurance, Program Management, Safety and Compliance
- External: Equipment vendors, installation contractors, testing laboratories, site owners, local regulatory authorities
Physical Requirements
- Role will be based in India with extensive travel for field deployment activities across multiple regions (~50%)
- Ability to perform physical field work including equipment installation,
- Valid driver's license and ability to travel to remote deployment sites as required by project schedules
- Ability to work flexible hours including weekends and extended shifts during critical deployment phases
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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RAN Systems Engineer
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AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking an exceptionally motivated and versatile telecommunication RAN Systems Engineer to join our team. This is not a traditional feature-definition role; instead, it requires a highly skilled professional capable of tackling complex challenges across system engineering, design, and troubleshooting. The ideal candidate will have deep expertise in cellular technologies and a passion for innovation in satellite network solutions.
Key Responsibilities
- Debug and resolve field issues related to RAN systems and satellite network integration.
- Guide and support testing teams during validation and deployment phases.
- Collaborate with cross-functional teams to define upcoming solutions for SAT network architecture.
- Participate in system-level design reviews and ensure compliance with engineering standards.
- Provide technical leadership in RF and lower-layer protocol analysis.
- Document processes, findings, and recommendations for continuous improvement.
Qualifications
Education:
Bachelor’s degree in communication engineering, electrical engineering, or a related field.
Experience:
- Minimum of 3 years as a System Engineer and at least 5 years in the telecommunications industry.
- Deep familiarity and understanding of Cellular standards: 4G and/or 5G
Preferred Qualifications:
- Experience with satellite communication systems.
- Familiarity with advanced RAN optimization techniques.
- Certifications in cellular technologies or RF engineering.
Soft Skills:
- Strong interpersonal skills and ability to collaborate effectively within cross-functional teams.
- Excellent written and verbal communication skills.
- Meticulous attention to detail to ensure accuracy in documentation and deliverables.
- Proven problem-solving and analytical abilities under tight deadlines.
Technology Stack:
- Cellular standards: 4G/5G
- System engineering and design tools
- RF analysis tools
- Lower-layer protocol understanding
Physical Requirements
- Ability to work in a standard office environment and use a computer for extended periods.
- Occasional travel may be required for field testing and integration support.
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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Database Operations Engineer III
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About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Data Engineering team provides seamless help to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans.
As a Database Engineer for the Data Engineering team, you will be responsible for maintaining and enhancing the reliability of our data infrastructure. Your work will directly impact the availability and performance of our data services, enabling the organization to make data-driven decisions. You will collaborate closely with data engineers, and software engineers to develop and drive 100% automation, best practices for deep monitoring and alerting.
About You
We get excited about candidates, like you, because...
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in database operations, or a related role with a focus on data platforms, data stores, data operations.
- Deep experience in RDS and NoSQL is a must.
- Extensive experience with AWS cloud platform and their data-related services.
- Proficiency in monitoring tools (e.g., Datadog, CloudWatch, DevOps Guru, DB Performance Insights).
- Proficiency in one or more programming languages (e.g. Python, Java)
- Strong understanding of various performance metrics both at a high level and at a low level like Disk/IO saturation.
- Experience in identifying and eliminating the bottlenecks in the system.
- Strong understanding of database internals like types of indexes, schemas, query plans.
- Strong understanding of database systems (e.g., SQL, NoSQL) and experience in managing large-scale data infrastructures.
- At least basic knowledge in automation frameworks (e.g., Terraform, Cloud Formation).
- At least basic knowledge and some hands-on implementation of CI/CD pipelines and DatabaseOps practices.
- Experience with data governance, compliance, and lifecycle management.
- Strong problem-solving skills and a proactive approach to identifying and addressing issues.
- Ability to independently own and execute projects while effectively collaborating with the team to influence and shape the vision of the data engineering organization.
- Strong communication skills and the ability to mentor and guide junior engineers.
About the Team
The Database Operations Engineering team is dedicated to ensuring the reliability, scalability, and performance of our data infrastructure. We focus on standardizing and implementing monitoring and alerting across all datastores to track key metrics like errors, latency, and throughput, and to ensure critical systems are covered. Our team also leads efforts to keep databases up-to-date, implements Infrastructure as Code (IaC) for high availability and performance, and automates key processes to enhance operational efficiency.
We lead and evangelize the principle of 100% automation. Additionally, we define and document operational requirements, develop incident response processes, and automate monitoring and compliance checks to maintain a secure and reliable data environment. By continuously improving load testing and optimizing data governance practices, we support the overall health and efficiency of our data systems.
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
-
Courage. We believe that when we overcome fear, we enable our best selves.
-
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
-
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
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cKYX Analyst
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ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE TEAM:
We are seeking a dedicated and detail-oriented analyst to join our growing and evolving Perpetual KYX team that sits within our First Line of Defence. In this role, you would be assisting in our battle against financial crime - to prevent money laundering, terrorist financing and other illicit financial activities. This would be achieved through the continual review and updating of member data in near real-time in order to provide ongoing data integrity and accurate risk management. This continuous CDD model involves dynamic monitoring of changes to member profiles by reviewing ‘triggers’ or ‘alerts’ that need verifying or updating due to discrepancies in the member profile based on numerous data sources. These triggers may be initiated by suspicious behaviour, a new entity designation, or a member amending identifying information. Through cross-platform research (e.g. Company’s House, social media footprint, and transaction analysis), you’ll complete a multitude of member-specific KYX-related analysis, perform Periodic and trigger alert reviews, wrongful type of entities reviews, nature of business analysis, along with close cooperation with different departments of the business.
ABOUT THE ROLE:
- Full account reviews (periodic and event-driven)
- Performing transactional reviews
- Maintaining the most up-to-date information for all existing members
- Communicating with members (written communication only)
- Operating with diverse data and documentation as part of the company’s CDD and EDD processes
- Identifying areas of improvement that can result in an increase of efficiency and better member experience
- Assist on different Remediation Projects
WHAT WE ARE LOOKING FOR:
- You are good in taking initiative and be naturally inquisitive about KYX principles and processes
- You have 1+ year's work experience working in KYC/compliance, preferably in a highly regulated environment
- You have a clear understanding and application of the UK regulatory landscape
- You have strong understanding and experience of CDD and EDD processes
- You have similar work experience, preferably in the financial services
- You have previous experience working on Google sheets
- You have an analytical mind–able to digest large data sets and spot patterns and trends with ease
- You have exceptional English communication skills – written and verbal
- You have the ability to work well as part of a team; decisive; goal-oriented; proactive; able to adapt to different people and styles
WHAT YOU’LL GET IN RETURN:
Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
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Apply to Careers at TideAbout the Company
At Redpin, we simplify life’s most important payments. Buying a property overseas can be stressful—especially when it comes to moving money. Through our Currencies Direct and TorFX brands, we’ve been helping customers do exactly that for over 25 years.
With recent investment, we are building a new generation of digital products and services that make international real estate payments simpler, faster, and more transparent.
As part of Redpin 2.0, we are transforming from a horizontal FX platform into a verticalized, embedded software company, positioning ourselves as the global solution for real estate payments.
About the Role
At Redpin, this role is not just about managing infrastructure — it’s about building intelligent, scalable, and developer-first platforms that power our next-generation digital products.
As a Senior Software Engineer – DevOps, you will play a hands-on role in designing, building, and operating cloud-native infrastructure and DevOps platforms, with a strong emphasis on automation, reliability, security, and cost efficiency.
We are looking for a DevOps Engineer with exposure to AI/ML or Generative AI use cases, who can help us embed intelligence into our engineering ecosystem — from pipelines to observability and platform operations.
What You'll Do
AI / ML / GenAI
- Hands-on experience with platforms such as OpenAI, Bedrock, or Vertex AI
- Strong understanding of prompt engineering and AI API integrations
- Solid foundation in machine learning concepts and LLM architectures
Cloud Infrastructure (AWS)
- Design and implement AI-powered automation solutions for DevOps and platform engineering use cases
- Build and integrate AI agents to enhance developer productivity
- Develop and maintain CI/CD pipelines with AI-assisted workflows
- Design, provision, and operate secure, scalable AWS infrastructure
- Work across compute, networking, storage, and IAM
- Support multi-account AWS environments and apply governance guardrails
- Implement Infrastructure as Code (IaC) using Terraform and/or CloudFormation
- Troubleshoot and resolve cloud infrastructure issues
CI/CD & DevOps Automation
- Build, maintain, and optimize CI/CD pipelines for application and microservices teams (preferably using GitLab or GitHub)
- Automate build, test, security scanning, and deployments
- Implement deployment strategies such as blue-green, canary, and rolling deployments
- Improve pipeline performance, stability, and developer experience
Cloud Security & Governance (Execution Focus)
- Implement AWS security best practices including IAM, VPC security, encryption, and secrets management
- Enforce tagging standards, access controls, and policy guardrails
- Integrate security scanning (SAST, DAST, container scanning) into CI/CD pipelines
- Support audit and compliance requirements
Reliability & Observability
- Implement and manage monitoring, logging, and alerting solutions
- Build dashboards for system health, availability, and performance
- Improve system reliability through automation and proactive monitoring
Cloud Cost Optimization
- Monitor and optimize AWS costs across services.
- Implement right-sizing, autoscaling, and storage lifecycle policies.
- Support Savings Plans and Reserved Instance optimization.
- Promote cost-efficient cloud usage and architecture
DevOps Best Practices
- Apply and promote DevOps principles such as automation, CI/CD, and IaC.
- Reduce operational toil through tooling and automation.
- Support teams in adopting cloud-native and DevOps best practices
Collaboration & Mentorship
- Work closely with application, SRE, and security teams.
- Mentor junior DevOps engineers through code reviews and hands-on guidance.
- Contribute to documentation, runbooks, and operational standards
What You’ll Need
- Strong hands-on experience with AWS (EC2, EKS, ECS, VPC, IAM, RDS, S3, CloudWatch)
- Experience building AI agents or automation bots
- Familiarity with MLOps and FinOps practices
- Strong scripting skills (Python or Bash)
- Proven experience with CI/CD tools (GitLab CI, GitHub etc.)
- Strong experience with Infrastructure as Code (Terraform preferred)
- Hands-on experience with Docker and Kubernetes (EKS)
- Solid understanding of Linux, networking, and cloud security
- Experience with monitoring, logging, and alerting systems
- Strong troubleshooting and automation skills
Bonus Points
- AWS Config, CloudTrail, GuardDuty
- Observability tools (Corologix, ELK, Datadog)
- GitOps tools (ArgoCD, Flux)
- Scripting skills in Python, Go, or Bash
- Exposure to FinOps practices
- AWS Certified Solutions Architect – Associate or Professional
We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward together.
Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Job Overview:
We are seeking a Senior AI Solution Architect with deep expertise in Artificial Intelligence (AI) and Generative AI (GenAI) to drive solution design, pre-sales engagements, and client delivery. The ideal candidate combines technical excellence with strong business acumen, enabling them to design innovative solutions, craft compelling sales collateral, and confidently engage with executive stakeholders. This role requires proven experience leading teams, shaping solution strategy, and responding to complex RFPs in enterprise environments
Key Responsibilities:
- Lead RFP/RFI responses with strong technical and business narratives.
- Design solution proposals, demos, and workshops with sales teams.
- Build sales assets such as whitepapers, PoV decks, and blueprints.
- Engage C-suite leaders to evangelize AI/GenAI solutions.
- Define end-to-end AI/GenAI architectures (RAG, multi-agent, pipelines, governance, observability).
- Translate business needs into scalable, secure, and compliant AI solutions.
- Ensure smooth design-to-delivery with engineering teams.
- Establish frameworks for AI governance and responsible AI.
- Mentor architects, data scientists, and engineers.
- Drive knowledge sharing through playbooks, accelerators, and best practices.
- Collaborate with cloud, data, security, and domain SMEs for integrated solutions.
Key Skills
- 10+ years of experience in solution architecture, AI/ML, or data platforms, with at least 3–5 years in AI/GenAI initiatives.
- Demonstrated pre-sales experience: RFP responses, PoVs, workshops, and deal support.
- Strong portfolio of sales/marketing assets (whitepapers, solution blueprints, reference architectures).
- Hands-on expertise with AI/GenAI stacks (e.g., LangChain/LangGraph, CrewAI, OpenAI, Anthropic, Azure AI, AWS Bedrock, Databricks).
- Understanding of AI governance and compliance frameworks (EU AI Act, NIST AI RMF, ISO 42001, Microsoft RAI Maturity Model).
- Proven team leadership experience, including mentoring and managing architects/engineers.
- Excellent communication, presentation, and client-facing skills.
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Talent Success Business Partner (8 Months Contract)
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
DigitalOcean is expanding in Hyderabad, India. We are looking for a People Generalist/ Talent Success Partner to join our People team.This is a contract position for 8 months (maternity backfill) with potential to convert into full time as well. As a Talent Success Business Partner, you will be reporting to the PBP Director. In this role, you will be responsible for performing a wide range of HR related duties including, supporting effective execution of HR processes including employee relations, supporting managers and senior managers on people related cases, performance management and employee engagement. This role will assist in providing coaching and guidance to managers and senior managers to help recommend solutions to business issues as well as be the on-ground support for the execution of people initiatives. The ideal candidate will need to be strong on execution, HR processes as well as wear strategic hat during complex people issues.
This is preferably a hybrid position based out of Hyderabad and with in-person presence in the Hyderabad office, at least 3 times a week.
What You’ll Do:
- Support complete employee life-cycle processes for our India employees including onboarding, performance reviews, compensation/benefits, engagement survey and action planning, employee relations as well as off-boarding.
- Build relationships with managers and senior managers, be a trusted resource for their needs and escalate issues as necessary to the lead PBPs for quick resolutions.
- Have a strong understanding and working knowledge of people related policies, and assist in interpretation of such policies and standards.
- Support the development, recommendation, and implementation of policies, procedures and process improvements.
- Own the onboarding process for India including locally in Hyderabad as well as for any remote employees.
- Manage the ongoing operational needs of managers in the APAC region
- Support on local payroll in partnership with our local provider.
- Partner with PBP team on local communications including community events, benefits, compliance, holidays etc.
- Work with local leads and People team on employee issues
What You'll Add to DigitalOcean:
- Experience as a People generalist. Exceptional verbal and written communication skills
- Experience in HRIS System, Workday
- Experience working in a startup / fast paced / ambiguous environmentWhat We’ll Expect from You:
What We’ll Expect from You:
- Highly motivated entrepreneurial spirit, with the drive to understand business needs, respond promptly and proactive seek guidance to resolve concerns
- Strong process driven approach, ability to define processes for the region where there is a need
- Strong desire to collaborate with others within and outside of own department and area of expertise
- Exemplary professional integrity with the ability to maintain confidentiality and a sense of responsibility and accountability
- Ability to work effectively with organization members at senior manager levels. Well organized, flexible and enjoys the challenges of supporting an entire site.
- Strong people/interpersonal skills with the ability to build relationships/collaborate with others
- Detail-oriented and extremely organized with an ability to multi-task & prioritize tasks
- Effective time management skills with a proven ability to meet deadlines
- Ability to understand business needs, consistently meet expectations and respond promptly and professionally to business requests, seeking guidance as appropriate.
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
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Sr Engineer I (GPU)
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are seeking a skilled Software Engineer with expertise in GPU Infrastructure, Ubuntu operating systems, and automation to design, build, maintain, and optimize machine images across a variety of cloud platforms. In this role, you will play a key part in delivering standardized, secure, and high-performant images, including those deployed on GPU Bare Metal and GPU droplet (VM) images
You will focus on automating the image creation lifecycle, ensuring image integrity, and optimizing for performance and security. The ideal candidate brings deep experience in GPU infrastructure, automation, and test systems, along with a strong passion for building secure, scalable, and efficient machine images that power modern cloud-native applications and services.
What You’ll Do:
- Work with key stakeholders in packaging and continuously testing our GPU images across multiple platform services. This includes coordination with hardware engineering teams on packaging firmware versions and maintaining an active compatibility matrix of GPU drivers across Nvidia and AMD GPU platforms (H100/H200/MI300x/MI325x).
- Automation and Scripting: Develop and maintain tooling and scripts (e.g., using HashiCorp Packer, Ansible, Terraform, Python, Shell scripting) to automate the creation, testing, and deployment of machine images.
- Security and Compliance: Ensure machine images adhere to security best practices, including hardening, patch management, and compliance with organizational and industry standards (e.g., CIS benchmarks, GDPR, HIPAA).
- Optimization: Optimize machine images for performance, size, and boot time to enhance scalability and reduce operational costs.
- CI/CD Integration: Integrate machine image creation into CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab CI for automated builds and deployments.
- Versioning and Documentation: Maintain version control for machine images and document configurations, processes, and best practices.
- Monitoring and Troubleshooting: Implement monitoring for image performance and troubleshoot issues related to image deployment and runtime in cloud environments.
- Stay Updated: Keep abreast of advancements in cloud technologies, containerization, and image management tools to propose and implement improvements.
What You'll Add to DigitalOcean:
- Strong experience with building Linux operating system images.
- Solid understanding of GPU related infrastructure including NCCL, RCCL testing frameworks particularly in a fabric connected environment.
Hands-on experience building and managing machine images using tools like Packer, cloud-init, Ansible, Python, and shell scripting. - Familiarity with CI/CD tools (e.g., GitHub Actions, Jenkins, GitLab CI) for automating image pipelines.
- Strong understanding of security practices in image building (e.g., CVE scanning, secrets management, system hardening).
- Experience in regulated environments (HIPAA, FedRAMP, SOC2, etc.)
- Knowledge of Immutable Infrastructure and Golden Image pipelines.
- Experience with configuration management tools like Chef or Puppet.
This is a hybrid role based in either Hyderabad or Bangalore(India), depending on the candidate's preference.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Manager, Performance & Attribution
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Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
Responsibilities:
• Stakeholder management & requirements gathering on various implementation projects related
to performance attribution, work as a primary SME.
• Conduct comprehensive discovery sessions with stakeholders to understand investment
strategies, measurement needs, attribution requirements, and reporting workflows.
• Play key role in defining success criteria for the end-to-end implementation related to
performance attribution solutions.
• Contribute to documenting detailed business requirements for performance calculations,
attribution models, and reporting frameworks.
• Ensure all performance reporting adheres to industry standards and regulatory requirements,
such as the Global Investment Performance Standards (GIPS)
• Translate complex requirements into actionable specifications for implementation teams.
• Work closely with Arcesium product management and engineering to ensure platform
compatibility and data flow.
• Develop user documentation, process guides, and best practice materials.
Requirements:
• 6-12 years of experience in investment performance measurement, attribution analysis, or
related buy-side operations roles
• Deep expertise in performance calculation methodologies (TWR, MWR, IRR, GIPS standards) and
attribution frameworks (Brinson, factor-based, holdings-based, etc.)
• Proven track record implementing performance measurement systems or working as a
performance analyst at sophisticated institutional investors.
• Strong understanding of investment strategies across asset classes (equities, fixed income,
alternatives, multi-asset)
• Excellent analytical and critical thinking skills with meticulous attention to detail and accuracy
• Bachelor’s degree in finance, Economics, Mathematics, Computer Science, or related field. CFA
or CIPM will be highly desirable.
• Since Arcesium uses StatPro integration, Experience with StatPro or similar performance
attribution platforms (e.g., FactSet, MSCI) as a plus.
• Familiarity with regulatory and compliance requirements (GIPS, SEC, ILPA, etc.)
• Experience with SQL, Python, or other data analysis and automation tools
• Experience managing large-scale technology implementations or transformation projects.
• Strong analytical skills, critical thinking skills, and attention to detail along with strong
interpersonal skills with a collaborative attitude
• Ability & willingness to work under pressure and take on additional operational tasks and meet
tight timelines.
Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion,
gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual
orientation, marital status, disability, or any other category protected by law. Note that for us, this is more
than just a legal boilerplate. We are genuinely committed to these principles, which form an important
part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having
a wide range of backgrounds and personal characteristics
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers-india@arcesium.com (India).
Arcesium is an equal opportunity employer.
Ready to apply?
Apply to Arcesium LLC
Product Lead - Compliance (Share Disclosure)
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Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
We are looking for an exceptionally talented Trade and Regulatory Compliance Product Lead to join the Product Management Group in our Hyderabad & Bangalore office. This group is responsible for working with technology teams throughout the process lifecycle to specify, develop, and implement the firms’ infrastructure and new middle-and-back-office applications.
This position offers exciting opportunities to bridge product management and client relationship management; and to collaborate with some of the brightest minds in the industry.
What you’ll do:
- Own Product Vision & Roadmap: Drive the strategic vision for a global share disclosure reporting product, owning the complete lifecycle from requirements through execution. Create and maintain a prioritized backlog incorporating ROI analysis and product effectiveness, while ensuring alignment with strategic goals.
- Define Regulatory Workflows: Design end-to-end workflows for regulatory disclosure filings across multiple jurisdictions (US SEC, UK FCA, EU ESMA, etc.).
- Translate Specifications into Product: Work closely with engineering teams to translate product specifications into design and implementation while maintaining clear communication on project plans, release notes, and comprehensive product documentation.
- Execute Hands-On Technical Work: Actively engage with APIs (RESTful, GraphQL) for data integration, perform complex data manipulation using SQL and Python, and build interactive dashboards using Google Looker. Prototype features, validate calculations and data accuracy, and troubleshoot issues for filing integrity.
- Manage Stakeholder Communication & Feedback: Communicate effectively with all stakeholders including clients, operations teams, and compliance officers. Conduct product demos and training sessions, gather and synthesize feedback to drive continuous improvement.
- Monitor Market & Regulatory Landscape: Stay on top of the dynamically evolving business environment by tracking regulatory technology (RegTech) trends, conduct competitive analysis and identify differentiation opportunities to maintain market leadership.
What you’ll need:
- 3-5 years of experience in investment management domain or developing/managing software technology products, with demonstrated expertise in data products or SaaS platforms in financial services, preferably in regulatory reporting or post-trade operations.
- Regulatory Domain Expertise: Deep understanding of global share disclosure regulations including Form 13F, 13G/D, Schedule 13D, UK Takeover Code (Rule 8), EU Short Selling Regulation (SSR), and other regimes.
- API & Data Integration Proficiency: Hands-on proficiency with APIs including experience consuming, testing, and integrating RESTful APIs including the ability to read and understand technical documentation, data schemas, and API specifications to orchestrate complex data workflows.
- Data Manipulation & Analysis Skills: Strong proficiency in SQL and at least one scripting language (Python) for data transformation and analysis.
- Data Visualization & Business Intelligence: Demonstrated expertise building dashboards and reports using Google Looker or similar tools.
- Excellent critical thinking skills with the ability to articulate viewpoints and influence stakeholders effectively.
- A distinguished academic background and a strong passion for working in a high-tech software development environment.
- Proven ability to manage multiple deliverables concurrently.
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers-india@arcesium.com (India).
Arcesium is an equal opportunity employer.
Ready to apply?
Apply to Arcesium LLC
Product Lead - Compliance (Transaction Reporting)
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Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
We are looking for an exceptionally talented Trade and Regulatory Compliance Product Lead to join the Product Management Group in our Gurugram & Hyderabad office. This group is responsible for working with technology teams throughout the process lifecycle to specify, develop, and implement the firms’ infrastructure and new middle-and-back-office applications.
This position offers exciting opportunities to bridge product management and client relationship management; and to collaborate with some of the brightest minds in the industry.
What you’ll do:
- Own Product Vision, Strategy & Roadmap: Drive the strategic vision for the Regulatory reporting product as a scalable transaction reporting platform. Own the complete product lifecycle from requirements gathering through execution and commercialization.
- Define Regulatory Workflows for multiple regulatory regimes (CFTC, EMIR, SFTR, MIFIR, ASIC, MAS, HKMA, JFSA, Bank of Israel, etc.). Translate complex regulatory requirements into product specifications, data models, and validation frameworks.
- Monitor Regulatory & Market Landscape - Stay current with evolving regulatory standards and proactively incorporate changes into product roadmap. Identify emerging regulatory regimes and assess commercialization opportunities.
- Drive Commercialization & Client Onboarding: Work with sales and implementation teams to identify market opportunities, qualify prospects, and support client acquisition. Gather client feedback to inform product roadmap priorities and continuous improvement initiatives.
- Regulatory engagement: Engage with industry bodies and regulatory forums to understand future regulatory directions.
What you'll need:
- Regulatory Tech Expertise: 8-10 years of experience in investment management domain or building/managing software technology products, with substantial experience in RegTech environments building transaction reporting solutions. Demonstrated expertise in developing and commercializing data products or SaaS platforms in financial services, particularly in transaction reporting.
- Deep Regulatory & Domain Knowledge of global transaction reporting regulations including but not limited to CFTC (Dodd-Frank Act), EMIR, SFTR, MIFIR, ASIC, MAS, HKMA, JFSA. Familiarity with regulatory filing formats, validation standards, and amendment/correction procedures.
- Stakeholder Management & Communication Excellence: Exceptional verbal and written communication skills with ability to influence and build consensus across diverse stakeholders including clients, internal teams, and executives.
- Professional Attributes & Strategic Mindset: Outstanding academic background with advanced degree preferred (MBA, specialized certifications in product management). Intellectual curiosity and willingness to dive deep into regulatory nuances, market dynamics, and technical implementation details.
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers-india@arcesium.com (India).
Arcesium is an equal opportunity employer.
Ready to apply?
Apply to Arcesium LLC
Senior Principal Solution Architect, Client and Partner Development
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Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
Arcesium is seeking a Senior Solution Architect to design and deliver complex technical solutions for a portfolio of Strategic Accounts — large financial institutions with sophisticated infrastructure, demanding integration requirements, and high expectations for technical rigor. This is a deeply technical role focused on translating business requirements into scalable platform architectures, driving project delivery, and building PoCs and integration blueprints that unlock the full value of Arcesium’s capabilities. You will be accountable for solution quality, project outcomes, and technical excellence across your assigned accounts, working in close partnership with Product, Engineering, and Operations to ensure successful delivery.
What you’ll do:
- Define project scope and success criteria. Participate with internal and external stakeholders to define scope, success criteria, and technical acceptance criteria for projects prioritized by the client. Translate ambiguous requirements into precise, structured project briefs with measurable outcomes.
- Translate business requirements into technical solutions. Apply deep understanding of Arcesium’s technical and functional capabilities to design solutions that address client workflows and operational pain points. Leverage standard platform capabilities where possible and engage Product and Engineering teams to propose enhancements where gaps exist.
- Lead and deliver technical projects. Serve as the primary SA on one or two major client projects and secondary SA on additional concurrent engagements. Own project success end-to-end — including milestone tracking, dependency management, risk identification, and ensuring delivery timelines are met with high quality.
- Present solutions to technical and business stakeholders. Communicate solutions in various forms — verbal walkthroughs, formal documentation, architecture illustrations — adapted to the audience. Provide effective project updates to senior stakeholders internally and at the client, ensuring shared understanding of technical decisions and delivery progress.
- Guide stakeholders on how to accelerate value through Arcesium. Advise client technology stakeholders on the best ways to leverage Arcesium’s platform capabilities to achieve their strategic goals. Run structured discovery sessions to understand workflows and technical constraints and translate these into solution architectures and integration blueprints with clear value framing.
- Own project risk identification and escalation. Continuously identify, assess, and manage risks related to solution design and project delivery. Serve as the technical escalation point of contact alongside the PMO for assigned projects, coordinating cross-functional internal teams (Engineering, Ops, Product) to drive timely resolution of blockers and technical issues.
- Rally stakeholders and design effective project plans. Align internal and client stakeholders toward shared technical goals throughout the project lifecycle. Design project plans that sequence delivery to realise client value early, engage additional SAs or specialist teams as needed, and maintain a clear view of dependencies and trade-offs.
- Champion process improvement and best practices. Actively contributes to improving how solution architecture is practiced within CS3 — proposing and implementing process improvements, championing asynchronous written communication for project updates, and helping establish quality standards that raise the bar across the team.
CORE TECHNICAL RESPONSIBILITIES
- Platform integration architecture. Design and validate end-to-end integration architectures connecting Arcesium’s platform with client systems — including order management, portfolio accounting, risk, and reporting infrastructure common in large asset managers, hedge funds, and global custodians.
- API and data product design. Define canonical data contracts, API interaction models, and ETL pipeline patterns that ensure reliability, observability, and scalability across high-volume financial data environments.
- Proof of concept and prototyping. Rapidly build working prototypes and PoCs — using Python and relevant tooling — to validate approaches, unblock architectural decisions, and demonstrate Arcesium’s platform capabilities in context of a client’s specific use case.
- Cross-functional internal coordination. Act as the internal technical voice for assigned projects — translating client requirements into precise, actionable briefs for Product, Engineering, and Operations. Engage these teams proactively throughout the project lifecycle to unblock delivery and ensure solution quality.
- Technical best practices and tooling. Contribute to group-wide technical standards — suggesting ways to reduce delivery cost, improve integration patterns, and increase efficiency across implementation projects. Use insights from active projects to continuously raise the bar on solution quality and architectural rigor.
What you’ll need:
- Degree in Computer Science or related discipline with 10–15 years’ experience
- Experience working with or within large financial institutions — banks, asset managers, hedge funds, or prime brokers
- Hands-on proficiency in Python; strong grasp of APIs, distributed systems, and ETL pipelines
- Proven track record delivering complex technical projects in a client-facing SA or solutions engineering capacity
- Confidence presenting to C-suite and senior technology leadership
- Strong written communication — solution documents, business cases, architecture decks
- Self-motivated, independent thinker who thrives in a collaborative, distributed team environment
- Familiarity with financial data domains — portfolio accounting, trade data, risk, and reporting
- Understanding of financial services regulatory and compliance context
- Experience with DevOps practices and cloud-native architecture patterns
- Programme management or delivery governance experience
Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers-india@arcesium.com (India).
Arcesium is an equal opportunity employer.
Ready to apply?
Apply to Arcesium LLC