Job Description

• About Inizio Ignite:

  Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

  Company Descriptor

  Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

   

  Role Overview

  The Research Manager will play a pivotal role in the new hub, reporting to an Associate Director.

  What you'll be doing

  • Your role will involve supporting the day-to-day delivery of multiple quantitative research projects, ensuring timelines are met and outputs are delivered to a high standard.
  • You will write and refine questionnaires, with input from senior team members, ensuring alignment with research objectives.
  • You will be responsible for conducting analysis, including reviewing data tables, coding open-end responses and supporting development of table specifications, ensuring outputs are accurate and robust.
  • You will contribute to the preparation of client deliverables, including drafting report templates in PowerPoint and supporting the development of final reports.
  • You will work closely with project management teams to support fieldwork execution and troubleshoot any issues that arise.
  • You will provide regular updates to your manager on project progress and will begin to contribute to internal discussions on findings and implications.
  • You will also support on-the-job coaching of more junior team members where appropriate.

   What you'll need

  • 5-6+ years of experience in market research with healthcare experience (or experience in other research sectors)
  • Appreciation of marketing / client side issues
  • Self-motivated and able to work independently
  • Good communication skills - both verbal and written
  • Ability to multi task under pressure and to tight deadlines
  • High level of proficiency with Excel or SPSS

   

  Ideal candidate should be

  • You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
  • You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
  • You are a collaborative team player who works well with colleagues
  • You communicate ideas and issues in an effective, straightforward fashion
  • You are highly motivated and want to seize opportunities to develop new skills and progress your career

   

  Artificial Intelligence

  Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

We're building a new product team in India to help shape how customers build, deploy, and operate AI applications on MongoDB. This is an early hire on a growing team—you'll join while the team is still taking shape, with the opportunity to have real impact from the start.

You'll report to a Director of Product Management based in Europe, working async-first with partners across India, EMEA, and North America. The engineering team in India is being built in parallel, so you'll be working closely with engineers from the early days of the team.

We are looking to speak to candidates based in Gurugram for our hybrid working model.

What you'll own

You'll be the end-to-end owner for a core area of our AI application platform—from discovery and vision through roadmap, delivery, and iteration. This is a senior individual contributor role where you lead through ownership, expertise, and cross-functional influence.

Day to day, that means:

• Defining product strategy and roadmap for your area, aligned with MongoDB's broader AI strategy and business goals
• Talking to customers — from AI-native startups to large enterprises — to understand how they build and deploy AI applications, where they struggle, and what MongoDB should do about it
• Writing clear product narratives, memos, and specs that align stakeholders, clarify trade-offs, to guide conversations with engineering, design, product marketing, etc
• Partnering with cross-functional stakeholders—including Engineering, Design, Product Marketing, Partners, Sales, and Developer Relations—to scope, prioritize, and ship, balancing experimentation with reliability and scale, and driving positioning, launches, and enablement
• Identifying new opportunities autonomously—spotting gaps, shaping problem spaces, researching industry trends and running discovery sessions with customers
• Define and own clear success metrics for your area and use them to prioritize, make trade-offs and communicate impact

You'll develop deep expertise in how companies build AI applications — including agentic workflows, retrieval and memory, evaluation, observability, and deployment patterns.

How we work

• Async-first. Documentation and written communication are how decisions travel across time zones
• Sync when it makes sense. When we need to discuss something live, we hop on a call to unbundle issues together
• In-person when it matters. The team gets together periodically for planning, relationship-building, and the kind of work that's better done face to face

What you'll bring

• 5+ years in product management (or equivalent) building platforms, infrastructure, or developer-facing products — ideally in cloud, data, or AI
• Proven end-to-end ownership of a product area: from framing the problem and vision through roadmap, execution, launch, and iteration
• Customer obsession: you're comfortable running discovery calls, digging into workflows, and turning messy feedback into clear product decisions
• Strong written and live communication: clear docs, productive meetings, confident stakeholder presentations. This matters more in an async, distributed team — writing is how you lead
• Technical depth sufficient to collaborate with senior engineers on distributed systems, cloud services, and AI/ML tooling, and to ask good questions when something is unclear
• Curiosity about AI: you follow how companies are building AI applications — agents, orchestration frameworks, RAG, fine-tuning, or other emerging patterns
• Comfort with ambiguity: you help define the problem, the success metrics, and the path forward. In an early-stage team, this is the job

Bonus points

• Experience building developer tools, AI platforms, or MLOps/LLMOps products.
• Engineering background or deep experience partnering with engineering on technical products.
• Experience with enterprise customers on mission-critical workloads.
• Comfort using AI tools (e.g., Claude, Gemini, Figma Make) to move faster and amplify impact.

How we'll measure success (30/60/90 days)

We need someone who can onboard quickly and start driving impact early.

In your first 30 days, you will:

• Ramp up on MongoDB products, AI application patterns, and how our teams work
• Shadow customer calls and internal forums to learn current strategy, open questions, and key stakeholders
• Produce a clear written overview of your product area: current state, key bets, and known gaps

By 60 days, you will:

• Take ownership of a set of customer relationships and run your own discovery conversations each week
• Own and socialize an initial strategy and roadmap proposal for your area, with clear problem statements and success metrics
• Partner with engineering and design to shape and drive at least one scoped initiative into execution

By 90 days, you will:

• Be the go-to owner for your product area, driving prioritization and day-to-day decision-making across functions
• Lead customer- and data-informed iterations on what you’ve shipped, adjusting the roadmap based on what you’re learning
• Contribute to the broader AI application platform strategy with perspectives from your domain, customers, and the field

Why this role

MongoDB is one of the most widely adopted database platforms in the world, used by tens of thousands of customers — including much of the Fortune 100 and a fast-growing set of AI-native startups. Our cloud platform, Atlas, runs across AWS, Google Cloud, and Azure.

This role puts you at the center of how MongoDB powers AI applications at scale. You’ll own a critical slice of that story, from strategy through delivery and adoption.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We’re looking for a highly analytical, systems-oriented, and detail-obsessed Sr. Startup Program Operations Manager to build and scale the operational backbone of the MongoDB for Startups Program.

This is a highly execution-focused role, ideal for someone who thrives on creating structure and organization in high-growth environments. You will own the systems, processes, and operational rigor that power the MongoDB for Startups program, from application evaluation to lifecycle communications and performance dashboards. You will ensure high-quality startups are identified, supported appropriately, and activated within MongoDB’s ecosystem.

This is a high-impact role within MongoDB’s startup efforts, working closely with Marketing, Sales, Partnerships, Finance, and Operations to ensure the program’s durability, credibility, precision, and measurable business impact.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Position Expectations

• Own end-to-end operational management of the MongoDB for Startups application process, including review, qualification, tiering, and approvals
• Evaluate applications to ensure alignment with program criteria, leveraging both internal and external data sources to validate applications 
• Ensure approved startups receive appropriate credit allocations and program resources based on established tiering and program stipulations
• Serve as the primary point of contact for inbound startup program inquiries, managing requests with clarity and efficiency
• Build and maintain reporting infrastructure to track applications, acceptances, activation rates, consumption, and program ROI
• Support the broader startup marketing function through lead management, campaign uploads, lifecycle nurture development, and scalable engagement workflows
• Partner cross-functionally to align the startup program with Sales, Marketing, Finance, and RevOps workflows
• Continuously identify bottlenecks and inefficiencies, implementing process improvements that elevate speed, quality, and transparency

The right candidate for this role will be

• 5–8 years of experience in program management and operations, startup ecosystem programs, revenue operations, growth operations, or a similar operational function
• Experience communicating directly with customers, with the ability to triage high volumes of inbound inquiries, prioritize effectively, manage escalations, and respond with clarity and professionalism
• Experience managing or operating structured, global, tiered programs at scale
• Strong analytical capabilities, with experience building dashboards and deriving insights from data
• Deep operational discipline with strong attention to detail and process documentation
• Comfortable working cross-functionally and navigating ambiguity in a fast-moving startup ecosystem
• Excellent written communication skills
• Passionate about supporting high-quality founders and building operational excellence behind a best-in-class startup program

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273372526

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software.

The IT Go-to-Market organization is looking for a seasoned Staff Technical Program Manager to help drive technology initiatives that support Sales, Marketing, and deal strategy with a strong emphasis on high-impact Cross functional GTM and AI initiatives. The team partners closely with Go-to-Market leaders to enable revenue growth, improve seller and marketer productivity, and accelerate deal execution through scalable, data-driven solutions.

We are looking to speak to candidates who are based in Gurugram / Bengaluru for our hybrid working model.

Position Expectations

• Proactively keep stakeholders informed, connect inputs across documents and workstreams, identify gaps, and clearly articulate risks, tradeoffs, and recommendations
• Demonstrate expertise in creating concise briefs and presentations tailored to stakeholder needs, enabling effective decision-making at all level
• Excel at tracking workstreams, managing dependencies, and driving tasks to closure, ensuring accountability and timely delivery
• Lead the planning and execution of large, cross-functional programs, including pilots, go-live readiness, enablement, and post-launch stabilization
• Leverage technical acumen and analytical skills to drive technical programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to technical program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with key stakeholder groups across the organization
• Expand knowledge into new domains as called upon
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in a PMO and/or engineering organization leading complex cross-functional technical programs
• Experienced with 3+ years of IT and/or engineering background
• Proven experience managing large, complex, technology-enabled programs supporting Go-to-Market (GTM) stakeholders
• Strong understanding of GTM functions, CRM platforms, and Lead-to-Quote processes
• Demonstrated ability to work closely with Product Managers and engineering teams, with a solid grasp of the capabilities, workflows, and processes that drive engineering excellence and productivity
• Skilled at partnering with business stakeholders to break down engineering challenges and translate abstract goals into clear, actionable plans
• Capable of participating in product reviews and design discussions, effectively articulating trade-offs, decisions, outcomes, and next steps
• Adept in use of AI in Program management for reporting, task tracking and day to day operations
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Smartsheet PPM, GSuite etc)
• Familiar with MongoDB or a comparable technology

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 4263324264

More about the role:

Burson Group India is looking for a Sr. Manager – Media Relations for our Gurgaon location. The individual will join our team & work in the Media Team.

As a Sr. Manager - Media Relations you are expected to Build and Maintain Media Relationships.  You will contribute to Burson Genesis’s performance by managing media and integrated communication (IC) programs, satisfying, and delighting clients, leading the team to work on strategy and execution of communications plans in collaboration with marketing and brand teams of respective relations clients.

What you'll do:

• Overseeing communications with the media, including preparing, editing, and proofreading articles, press kits, press releases, website postings, and other content.
• Develops, pitches and places positive stories by and about the client in appropriate business, trade and consumer media
• Cultivate and nurture relationships with journalists, editors, bloggers, influencers and media professionals.
• Strong written and verbal communication skill
• Oversees press events and takes part in media trainings, including drafting scenarios, and handle complex media inquiries.
• Addressing crisis situations promptly and directly, correcting misinformation, etc.
• Networking and coordination with media and influencers for interviews, articles, and relevant forums
• Create and maintain an active press calendar, media database & journalise profiles.
• Provide regular media coverage reports to internal stakeholders
• Implementing analytical strategies to identify potential for improvement of media relations and creating reports on media communications activities and results with actionable suggestions for improvement.
• Establish relationships with stakeholders & collaborate with various departments like Finance, HR, Marketing, Compliance etc.

Experience that contributes to success:

• Graduate or Postgraduate in any stream or professional qualification in the field of public relations or marketing communication
• 7+ years of work experience of handling media relations in a PR agency and has a significant network of connections with media outlets, reporters, etc.

We’re looking for a Digital Account Manager who can build strong client partnerships, drive impactful digital work, and lead projects from pitch to execution.

In this role, you will work closely with clients and internal teams to understand business needs, solve challenges, and deliver high-quality, integrated digital solutions.

What you’ll do

• Lead end-to-end delivery of digital projects, from briefing to execution
• Build and grow long-term client relationships, identifying opportunities to expand accounts
• Act as the key point of contact for clients, with a deep understanding of their business and industry landscape
• Collaborate with cross-functional teams across strategy, production, and operations
• Drive responses to briefs and RFPs, shaping solutions with internal teams
• Manage project scope, timelines, and budgets to ensure seamless delivery
• Support sales efforts and contribute to business growth
• Coordinate across global teams to deliver integrated work
• Track and report on project performance, including sales and forecasts

What we’re looking for

• 5+ years of experience in account management within digital, advertising, or related fields
• Proven ability to grow client accounts and manage senior stakeholder relationships
• Strong understanding of the digital ecosystem and integrated marketing
• Experience managing diverse projects including digital, film, and experiential
• Excellent communication, planning, and stakeholder management skills
• Ability to work across teams, geographies, and time zones
• Calm under pressure with strong problem-solving skills
• Hands-on mindset with the ability to both execute and lead
• Experience working with large or global clients is a plus
• MBA or postgraduate degree in Marketing preferred

If this sounds like you, we’d love to hear from you.

#LI-Hybrid
#LI-PP1

Digital Asset Manager

In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions. 

In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery. 

Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams. 

Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.

In this role, you will:

• Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
• Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team. 
• Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks. 
• Flag in advance any risks related to the timeliness or completeness of the delivery of the files. 
• Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
• Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process. 
• Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
• Develop and maintain training materials for both the DAM and its integrated tools.
• Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
• Collaborate with your counterparts in other time zones.
• Answer first-line support questions on the use of the DAM and the asset library.

Experience you already have:

• 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
• Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
• You’re experienced in working with creative, ops and account teams.
• You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
• You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
• An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
• Fluent in English, both written and verbal, with excellent communication skills.
• You are a consummate networker and relationship builder with the ability to navigate a global organization.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to work under pressure of tight deadlines and changing priorities.

#LI-SC1

#Hybrid

More about the role:

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies, and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company.

The Account Manager– Marketing Communications at Burson Group India will be responsible for determining the marketing strategy of the firm & lead all outreach initiatives for marketing the firm. The individual will take full responsibility for the reputation management of the firm along with the leadership.

The purpose of this role is to have an impact on the Burson Group India brand through progressive marketing strategies across all media. To develop, establish and maintain marketing strategies to meet organizational objectives. Effective management of the marketing, advertising, sponsorships, and promotional activities of the organization. Responsible for external communication, supporting new services and partnerships, messaging & content creation, conceptualizing special events, sponsorships & promotions, and thought leadership initiatives of the firm. Experience in identifying target audiences and devising campaigns that engage, inform, and motivate them. An organized individual, with excellent time-management skills. Creative thinker, able to work under pressure & meet deadlines. Persuasive, enthusiastic and tenacious.

What you'll do:

Technical Competency

This section describes the key areas in which this role will need to deliver results.  Technical Competencies are measurable skills for an individual to succeed in this role.

 Marketing Acumen:

• Develops and executes marketing plans and programs, both short and long term in line with the firm’s Business Strategy, in consultation with the CM&GO – Burson Group India or as aligned.
• Research analyzes, and monitors communications industry trends so that marketing opportunities may be capitalized, and the effect of competitive activity may be minimized.
• Creation and publication of all marketing material in line with company messaging and marketing plans.
• Plans and oversees the organization’s promotion activities including print, electronic, and direct mail outlets.
• Communicate with external partners on ongoing campaigns.
• Overall responsibility for brand management and corporate identity
• Works with writers and designers, overseeing copywriting, design, layout, and production of marketing materials.
• Working in collaboration with Burson Group India’s Digital Marketing expert for online campaigns
• Ensures effective control of marketing results and that corrective action takes place to be certain that the achievement of marketing objectives are within designated budgets.
• Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
• Implementing the Marketing Calendar (Events, Awards, Publications, Speaking Opportunities, Sponsorships, Partnerships etc.).
• Facilitates new business process across practices (Case Studies, Playbook, Credentials, Bios, Role Scope & Financial Proposal Templates etc.)
• Create, edit, storyboard, and manage entire awards entry process on behalf of Burson Group India and its clients.
• Supervises the Marketing Section on SharePoint and ensures all marketing knowledge is updated
• Ensure compliance with all systems, processes and policies.

 Fiscal Management

• Manage the implementation, tracking and measurement of integrated marketing campaigns, on time and within budget.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Develop short and long-term plans and budgets for PR programs and their activities, monitor progress, assure adherence, and evaluate performance.

 Team Leadership Skills

• Act as a leader to client teams and oversees team performance by prioritizing responsibilities and delegating tasks according to the capabilities and experience of team members and client budget and needs.
• Ensures that teams are equipped with the right resources, tools, and training to build high performing teams and manage workloads.
• Is an active mentor who serves as a trusted coach and is available in formal and informal ways to guide professional development and grow and retain talent.
• Fosters teamwork and builds morale and motivation within account teams, ensuring that good performance and efforts are recognized.
• Takes an active interest in the career development of team members, sets realistic and achievable qualitative and quantitative goals for team members in performance appraisals and follows-up regularly.
• Develops the team’s expertise in clients’ business and conducts on-the-job training and formal training sessions as appropriate.

 Behavioural Competency Requirements

• This section describes the Behavioural Competencies that are critical to succeed in this role. Behavioural Competencies are measurable characteristics that contribute to improved performance.

Personal Learning

• Picks up on the need to change personal, interpersonal, and managerial behaviour quickly; watches others for their reactions to his/her attempts to influence and perform and adjusts; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly.

 Business Acumen

• Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

Developing Direct Reports and Others

• Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the development system in the organization; is a people builder.

Negotiating

• Can negotiate skilfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly by other parties to the negotiations; has a good sense of timing.

Experience that contributes to success:

• Minimum 4+ years of experience in marketing communications, with at least one year leading a team.
• Bachelor’s degree in, Communications, or a related field.

Overview:

As a Senior Customer Success Manager, you will play a pivotal role in ensuring our customers' success and satisfaction. You will be responsible for developing and maintaining strong relationships with SMB and Commercial clients, understanding their needs, and providing strategic guidance to help them achieve their goals. Your expertise in customer success strategies, combined with your excellent communication and problem-solving skills, will be instrumental in driving customer retention and growth.

Key Responsibilities:

• Client Relationship Management:
• Build and maintain strong relationships with key clients, serving as their trusted advisor.
• Proactively engage with clients to understand their business objectives and challenges.
• Act as the primary point of contact for escalations and issue resolution, ensuring timely and effective resolution of client concerns.
• Strategic Account Management:
• Develop and implement strategic account plans to drive customer success and maximize value for both the client and the company.
• Identify opportunities for upselling and cross-selling additional products or services to existing clients.
• Collaborate with internal teams, including sales, product management, and support, to align strategies and ensure seamless delivery of solutions to clients.
• Account Health Assessment and Risk Mitigation:
• Assess the health of client accounts by tracking product adoption and usage patterns.
• Identify potential risks to customer satisfaction and retention.
• Develop and implement risk mitigation plans to proactively address issues and minimize churn.
• Collaborate with internal teams to ensure the timely resolution of any identified risks or challenges impacting customer success.
• Customer Advocacy:
• Champion the voice of the customer within the organization, advocating for enhancements to products or processes based on client feedback and insights.
• Work closely with the product development team to prioritize feature requests and enhancements that align with customer needs and objectives.
• Performance Monitoring and Reporting:
• Track and analyze key performance metrics related to customer satisfaction, retention, and expansion.
• Generate regular reports and presentations to communicate VoC, performance trends, opportunities, and challenges to internal stakeholders and senior management.
• Team Leadership and Mentoring:
• Provide guidance and mentorship to junior members of the customer success team, helping them develop their skills and achieve their goals.
• Foster a collaborative and supportive team environment, encouraging knowledge sharing and best practices.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field; Master's degree preferred.
• Proven experience (5+ years) in a customer success or account management role in a B2B SaaS environment (this is a must).
• Demonstrated track record of managing complex client relationships and driving customer success initiatives.
• Strong analytical skills with the ability to interpret data and trends to inform decision-making.
• Excellent communication and presentation skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences.
• Strategic thinker with a proactive and solution-oriented approach to problem-solving.
• Team player with strong leadership abilities and a passion for mentoring and developing others.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health benefits package.
• Flexible work arrangements, including remote options.
• Opportunities for professional development and career growth.
• Dynamic and collaborative work environment with a focus on innovation and creativity.

Join our team and make a significant impact on the success of our clients while advancing your career in customer success management!

Location Details: Gurgaon, India

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

What you'll get to do...

• Own lifecycle email campaigns end‑to‑end, setting strategy and acting as a thought partner to define objectives, target audiences, segmentation, and messaging 
• Lead brief development, copywriting, and creative direction, and drive execution across build, QA, launch, and post‑campaign analysis for continuous optimization 
• Build and deploy campaigns in SFMC, including data extensions, dynamic/ personalized content, and basic automations
• Use basic SQL to define, validate, suppress, and measure audiences, ensuring accurate targeting and measurement readiness 
• Partner closely with Product, PMM/GTM, Design, Analytics, and Engineering to translate business goals into effective briefs, launches, performance insights, and an experimentation roadmap 

Your experience should include...

• 6+ years of experience in email/ lifecycle marketing, building campaigns from the ground up using a marketing automation platform (preferably Salesforce Marketing Cloud) for US audiences
• Proven end‑to‑end ownership from concept to launch (brief → copy/creative → build → QA → deploy), with strong project management and stakeholder communication skills 
• Strong copywriting, creative direction, and lifecycle marketing strategy mindset to deliver high‑quality, high‑performing email campaigns 
• Working knowledge of SQL for audience selection and validation (joins, aggregations, suppression, data QA) 
• Analytical and experiment‑minded, with the ability to define success metrics, interpret results (conversion, revenue, retention, CTR, deliverability), and turn insights into clear actions 

You might also have...

• Experience in MessageGears
• Experience in the payment processing or e-commerce industry

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

More about the role:

Burson is looking to hire an Account Manager for Corporate & Services team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience managing clients in the aviation, airline, or aerospace sectors will be preferred.

More about the role:

Burson India seeks a data-driven professional in Gurgaon location who can bridge the gap between traditional and social media to provide a holistic view of a brand’s standing. As an Account Manager within the Analytics team, you will be a key driver in redefining reputation as a competitive advantage for our clients. Your mission is to transform raw data into actionable insights that shape high-level communication strategies and innovative content marketing. You will act as an internal consultant, educating nuclear teams on fresh measurement methods and ensuring our global and domestic clients stay ahead of market trends.

What you'll do:

Data Management & Strategic Analysis

• Insight Generation: Analyze quantitative and qualitative PR and social media data to optimize brand strategy and identify target audience behaviors.
• Strategic Reporting: Develop and implement data collection systems and statistical techniques to provide ongoing, intuitive reports for domestic and global stakeholders.
• Competitive Intelligence: Conduct listening studies to identify brand differentiators and monitor consumer conversations to capitalize on opportunities or mitigate potential crises.
• System Optimization: Acquire data from primary and secondary sources, maintaining robust databases and optimizing statistical efficiency and quality. 

Innovation & Vendor Management

• Tool Ecosystem: Create and manage an analytics ecosystem for the Newsroom, integrating existing platforms with new, cutting-edge tools.
• Partner Evaluation: Vet software vendors and digital partners to ensure the firm’s analytics capabilities remain industry-leading.
• Trend Monitoring: Stay at the forefront of PR best practices and social media technology, acting as an early adopter to benefit client portfolios. 

Leadership & Operations

• Work Management: Set clear objectives, monitor progress, and provide constructive feedback on team results.
• Priority Setting: Focus team resources on critical goals, eliminating roadblocks to ensure high-quality delivery.
• Client Relationship: Act with a "customer-first" mindset, building trust by using data-driven feedback to improve products and services.

Experience that contributes to success:

Required Experience

• Industry Tenure: Minimum of 4 years of proven experience in the Analytics industry, specifically as a Communications Analysts.
• Technical Proficiency: Strong knowledge of statistics and hands-on experience using statistical packages to analyze large datasets.
• Tool Adaptability: Demonstrated ability to master various software tools for measurement, social listening, and boolean queries.

 Key Skill Set

• Analytical Rigor: Exceptional ability to collect, organize, and disseminate significant amounts of information with meticulous attention to detail and accuracy.
• Communication: Excellent written and verbal communication skills, with the ability to present complex findings clearly to non-technical stakeholders.
• Creative Problem Solving: A knack for "connecting the dots" between unrelated notions and contributing original ideas during brainstorming sessions.

Team Description

The Enterprise Experience team is responsible for all aspects of the end-user interface at Anaplan. This includes planning templates, analytical grids, pixel-perfect reporting and interactive dashboards. The product areas we deliver are foundational and are touched by every customer and used in every Application and implementation. Reporting to the Director, Product Management for Enterprise Experience, this person will be based in our India office in Gurugram, and will be instrumental in the execution of our product and company strategy

Your Impact:

• Help define and evolve the direction for Anaplan’s Enterprise Experience, specifically Anaplan’s Excel Add In.
• Drive the product roadmap in partnership with engineering, ensuring delivery of high-impact capabilities for our customers.
• Develop specifications, standards, and design principles for a consistent user experience.
• Engage with customers and Anaplan CoEs to foster relationships and assimilate feedback and improvement opportunities into roadmap.
• Support cross-functional alignment across engineering, product, and strategy teams.
• Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences. 

Your Qualifications:

• Experience as a Product Manager in a B2B SaaS or enterprise software environment.
• Ability to define and manage complex product roadmaps and technical requirements.
• Excellent Microsoft Excel skills.
• Proven experience with reporting and analytics tools, and a good understanding of business reporting requirements.
• Experience collaborating closely with engineering teams in an Agile environment.
• Excellent communication, documentation, and stakeholder management skills.
• Strategic thinker with the ability to translate vision into execution.
• Any experience with multidimensional databases would be an advantage.

This is a high-impact opportunity for the right candidate to shape the future of Anaplan’s Excel extension for new and existing customers.

Team Description

The Enterprise Experience team is responsible for all aspects of the end-user interface at Anaplan. This includes planning templates, analytical grids, pixel-perfect reporting, planning process orchestration and automation, and interactive dashboards. The product areas we deliver are foundational, enriched with AI, and are touched by every customer, and used in every Application and implementation. Reporting to the Director, Product Management for Enterprise Experience, this person will be based in our India office in Gurugram and will be instrumental in the execution of our product and company strategy.

Your Impact:

• Help define and evolve the direction for Anaplan’s Enterprise Experience specifically around Anaplan’s Workflow offering.
• Drive the product roadmap in partnership with engineering, ensuring delivery of high-impact capabilities for our customers.
• Develop specifications, standards, and design principles for a consistent user experience.
• Engage with customers and Anaplan CoEs to foster relationships and assimilate feedback and improvement opportunities into roadmap.
• Support cross-functional alignment across engineering, product, and strategy teams.
• Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences. 

Your Qualifications:

• Experience as a Product Manager in a B2B SaaS or enterprise software environment.
• Ability to define and manage complex product roadmaps and technical requirements.
• Experience collaborating closely with engineering teams in an Agile environment.
• Excellent communication, documentation, and stakeholder management skills.
• Strategic thinker with the ability to translate vision into execution.
• Experience in Workflow business process tools such as Temporal or Workato would be highly desirable.
• Any Anaplan or multi-dimensional modelling experience would also be highly desirable.

This is a high-impact opportunity for the right candidate to shape the future of Anaplan’s Workflow capabilities for new and existing customers.

Anaplan is looking for a Salesforce business Analyst, to join our Information Technology team, who will support our AMER, EMEA and APAC region as well as support run the business activities globally.

As a part of Go-to market IT team, you will be working very closely with stakeholders from various functions like Sales Operations, Marketing Operations, Customer Care and Customer Success. You will also support day to day tasks around Salesforce & other integrating tools when it comes to supporting the business.

What you’ll do

GTM Systems & Solution Design ( Lead to Cash Architecture)

• Translate business needs into scalable system designs across the GTM stack
• Establish design principles, guardrails, and scalable patterns across systems
• Own solution architecture across:
  • Salesforce Sales Cloud
  • CPQ (product catalog, pricing, bundling)
  • Customer Success (e.g., Gainsight)
  • Marketing automation (e.g., Marketo, leandata,Outreach,LinkedInNavigator)
  • Integrations with ERP/Billing systems

• Drive process standardization and simplification across tools
• Anticipate downstream impact across systems before implementation
• Act as the single-threaded owner of Lead-to-Cash across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems)
• Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships
• Identify and close gaps between strategy (pricing, packaging) and execution (systems, workflows)
• Lead requirements gathering, process mapping, and gap analysis
• Convert business problems into:
• Clear user stories
• Functional & technical specifications
• Challenge stakeholders to refine unclear or suboptimal requirements
• Hands on Salesforce objects, flows, validation rules, layouts
• CPQ configuration (products, pricing rules, discounting, bundles)
• Basic Lightning components (LWC exposure preferred, not heavy dev)
• Reports, dashboards, and data models
• Troubleshoot issues across systems and integrations
• Coordinate cross-functional stakeholders for UAT execution
• Defect tracking and prioritization
• Business validation and signoffs
• Drive release readiness, rollout, and adoption

Operational Excellence & Continuous Improvement

• Own intake and prioritization framework for GTM enhancements
• Improve:
• Data quality
• Process compliance
• System adoption

What you bring

• 6–10+ years in Salesforce ecosystem (Sales Cloud + CPQ)
• Proven experience owning end-to-end Lead-to-Cash lifecycle
• Ability to operate as:
• Strategic thinker (architect mindset) AND
• Hands-on executor (configuration + testing)
• Strong experience in UAT planning, execution, and release governance
• Deep understanding of:
• CPQ complexity (pricing rules, bundles, approvals)
• Sales processes (pipeline, forecasting, deal desk)
• Pricing & packaging strategies
• Customer lifecycle (acquire → expand → renew)

• Familiarity with:
• Gainsight (or CS platforms)
• Marketo (or marketing automation)
• Experience with tools like:
• LinkedIn Sales Navigator
• ZoomInfo
• Exposure to AI/automation in GTM systems is a strong plus

Anaplan is looking for a passionate Senior Product Manager to help drive the development of our next generation Planning and Decision Excellence platform. This person will be based in India and be instrumental in the execution of our product strategy, with data-driven and customer-oriented focus. The role will focus on the 3rd Party Integration (Informatica, Mulesoft, PowerBI etc) areas of the Anaplan Platform.  

Applicants should have a Product Management background and ideally relevant experience with Anaplan or other equivalent data integration solutions. Applicants would bring experience working with engineering teams to deliver products and solutions to the market, they would have to demonstrate that they will be able to learn a new market and understand the needs of our customers related to all things planning, modelling and analytics. 

CORE RESPONSIBILITIES 

• Work with the existing product team to define and drive the vision and roadmap for Anaplan’s data integration solutions for third-party tools such as Informatica, Mulesoft, PowerBI. 

• Understand the market for Enterprise Software in general and Anaplan specifically. Be the voice of the customer while understanding the competitive Landscape. Be able to define and segment users of the Anaplan platform qualitatively and quantitatively.  

• Work with the Product leadership, UX, Engineering and other cross-functional teams on roadmap and capacity planning   

• Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences.   

• Creating enablement material including technical & support documents, and video walk throughs. 

• Effectively collaborate across global teams to create alignment between engineering teams and other product stakeholders. 

• Train sales, customer success and support on new features and messaging.    

• Work closely with engineering teams to execute on day-to-day development.  

• Meet with customers, users, prospects, and partners to communicate Anaplan’s product vision, product roadmap, and competitive differentiation.  

REQUIREMENTS 

• Proven experience working as a Product Manager in a technology-driven environment, preferably with experience in SaaS or enterprise software companies. 

• Strong understanding of data management solutions for Enterprise customers. 

• Prior experience in Informatica, Mulesoft, PowerBI or ETL tools. 

• Domain knowledge of Anaplan or other planning solutions. 

• Strong understanding of the product management lifecycle and launching new products 

• Proficiency in gathering and analysing market and customer insights. 

• Ability to translate customer needs into actionable product requirements. 

• Experience working in an Agile development environment and familiarity with tools like Jira, Confluence, etc. 

• Experience in creating and managing product roadmaps. 

• Experience in creating enablement documentation including technical & support style documents 

• Highly analytical and able to troubleshoot issues quickly; candidates should be able to go from high level to low level very easily 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• Team player with the ability to work autonomously  

• Able and willing to work in a fast paced, quickly changing environment 

Senior Product Manager – Administration and Permission Management 

Anaplan is looking for a passionate Senior Product Manager to help drive the development of our next generation Planning and Decision Excellence platform. This person will be based in India and be instrumental in the execution of our product strategy, with data-driven and customer-oriented focus. The role will focus on the Administration and Permission Management areas of the Anaplan Platform.  

Applicants should have a Product Management background and ideally relevant experience with Anaplan or other equivalent solutions. Applicants would bring experience working with engineering teams to deliver products and solutions to the market, they would have to demonstrate that they will be able to learn a new market and understand the needs of our customers related to all things planning, modelling and analytics. 

CORE RESPONSIBILITIES 

• Work with the existing product team to define and drive the vision and roadmap for Anaplan’s Administration and Permissions Management framework. 

• Understand the market for Enterprise Software in general and Anaplan specifically. Be the voice of the customer while understanding the competitive Landscape. Be able to define and segment users of the Anaplan platform qualitatively and quantitatively.  

• Work with the Product leadership, UX, Engineering and other cross-functional teams on roadmap and capacity planning   

• Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences.   

• Creating enablement material including technical & support documents, and video walk throughs. 

• Effectively collaborate across global teams to create alignment between engineering teams and other product stakeholders. 

• Train sales, customer success and support on new features and messaging.    

• Work closely with engineering teams to execute on day-to-day development.  

• Meet with customers, users, prospects, and partners to communicate Anaplan’s product vision, product roadmap, and competitive differentiation.  

REQUIREMENTS 

• Proven experience working as a Product Manager in a technology-driven environment, preferably with experience in SaaS or enterprise software companies. 

• Strong understanding of IT Governance, Separation of Duties, and the expectations of Enterprise IT and Security Teams with respect to SAAS Platforms. 

• Understanding of authentication and authorization practices in Enterprise IT (e.g. RBAC, Service Users, SSO, SAML, SCIM).  

• Strong understanding of typical API usage patterns within Enterprise IT 

• Domain knowledge of Anaplan solutions 

• Strong understanding of the product management lifecycle and launching new products 

• Proficiency in gathering and analysing market and customer insights. 

• Ability to translate customer needs into actionable product requirements. 

• Experience working in an Agile development environment and familiarity with tools like Jira, Confluence, etc. 

• Excellent leadership skills – understand how to balance inputs, lead teams, prioritise, and make data-driven decisions 

• Experience in creating and managing product roadmaps. 

• Experience in creating enablement documentation including technical & support style documents 

• Excellent organizational skills and experience in managing projects with multiple stakeholders to ensure successful product delivery 

• Highly analytical and able to troubleshoot issues quickly; candidates should be able to go from high level to low level very easily 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• Team player with the ability to work autonomously  

• Able and willing to work in a fast paced, quickly changing environment 

Department: Customer Acquisition
Reports To: Sr. Director of Acquisition Ops

Role Overview

- We are seeking a highly organized and execution-driven ANP Operations Manager to support the operational backbone of our global partnerships and affiliate ecosystem.  

- This role will be responsible for managing partner lifecycle operations, systems administration, data governance, commission processes, and supporting the transition and optimization of our Partner Relationship Management (PRM) infrastructure.

- The ideal candidate combines strong operational rigor, systems thinking, data accuracy, and cross-functional coordination skills to ensure our partnerships function smoothly, scale effectively, and deliver measurable commercial outcomes.

Key Responsibilities

1) Partner & Platform Operations

• Maintain PAYO internal systems for partner lifecycle processes across (onboarding, status updates, account transitions, deactivations).
• Manage system integrity including partner account setup, permissions, and ownership transfers.
• Support offer and campaign configuration, updates, and periodic clean-up.
• Monitor partner activity logs and support troubleshooting requests from regional partnership teams
• Ensure data accuracy and compliance across partner management platforms.

2) CRM & Data Operations

• Support lead routing and source mapping within CRM systems in coordination with Marketing and regional partnership teams.
• Perform bulk data updates, uploads, and conversions.
• Maintain structured partner and account records across systems.
• Ensure clean data governance standards and documentation.

3) Back-Office & Program Operations

• Support offer management and internal tagging processes to enable accurate reporting and syncing.
• Maintain proper linkage between partners, programs, and payout entities.
• Manage account restrictions and operational escalations as requested by regional managers.
• Coordinate cross-functionally to resolve operational blockers.

4) Partner Commissions & Reconciliation

• Execute monthly partner commission processes in alignment with regional and central approvals.
• Maintain payout tracking and reconciliation documentation.
• Handle payout inquiries, adjustments, bonuses, and corrections.
• Collaborate with Finance and Accounting teams to ensure accurate and timely payments.
• Continuously improve payout accuracy and transparency processes.

5) PRM Implementation & Optimization

• Support the transition to and ongoing optimization of the Partner Relationship Management (PRM) platform.
• Map existing processes into scalable system workflows.
• Build and document SOPs to ensure operational consistency.
• Conduct QA and support deployment phases.
• Assist in feature rollouts and partner readiness enablement.
• Serve as a central operational contact for PRM-related requests.

Qualifications & Experience

• 5+ years of experience in partnerships operations, channel operations, affiliate operations, or revenue operations.
• Strong experience working with CRM systems (e.g., Salesforce or equivalent).
• Experience working with PRM tools and/or affiliate management platforms.
• Strong analytical and data management skills.
• Proven ability to manage cross-functional coordination with Sales, Marketing, Finance, and Product teams.
• Experience running commission processes and reconciliations is a strong advantage.
• Highly detail-oriented with strong documentation and process-building skills.

More about the role:

Burson is looking to hire an Account Manager for Enterprise Technology team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of startup clients across sectors is preferred

GLG is seeking candidates for a Sales Enablement position in Gurgaon.

The overall purpose of the role is to support the GLG Sales Team with research and other support activities, across the sales value chain.

The role will have direct and regular engagement to the GLG Business Development team and the broader organization, globally. The individual will report to the FS SE Lead based in Gurgaon who will provide a close mentoring environment.

This is an excellent opportunity to join our global organization with significant growth potential, for qualified individuals who share our values of learning and curiosity, responsibility, fresh perspectives, and integrity.

Key responsibilities include (but are not limited to):

• Team Management: Lead and mentor a diverse team of professionals. Foster a culture of collaboration, innovation, and continuous learning

• Consulting Mindset: Ability to translate business challenges into data-driven solutions. Skilled in stakeholder management, storytelling with data, and influencing senior executives
• Work closely with sales, marketing, product, and operations leadership to ensure strong cross-functional collaboration across the go-to-market (GTM) unit and that enablement initiatives are fully integrated with the broader business strategy.

• Develop and oversee the creation of high-impact sales enablement content, including playbooks, training content, and other resources that are aligned with the company’s messaging and positioning
• Help identify target prospects in priority markets and drive outreach strategy to develop the sales pipeline in existing and new accounts 
• Work alongside sales leadership to drive commercial success, develop account plans and engage with clients regularly to articulate the firm’s value proposition and uncover new growth opportunities for GLG​ product suite 
• Review CPQ opportunities, quotes, orders, and contracts for completeness and accuracy
• Be able to independently work on more complex LT requests
• Customized presentations and proposals development, articulating GLG’s value proposition and specific solutions
• Conduct in-depth company research, including organizational structures, key hierarchies, and office locations; strong proficiency in gathering and analyzing corporate information
• Sales Operations support, including SFDC CRM Maintenance (updating new accounts and users), generating client consumption reports, and supporting invoice and AR collection

An ideal candidate will have the following:

• Graduate / Postgraduate degree from a top-tier university
• Leadership Experience: Demonstrated success in leading large analytics programs and managing multi-disciplinary teams. Experience in managing multiple engagements simultaneously in a consulting or services environment.
• Excellent communication skills including oral and written abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
• Proficiency with key business tools including Salesforce, CPQ platforms etc
• Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail

• Proven experience in a team leadership or liaison role, demonstrating the ability to work effectively between different organizational levels and regions (US/Europe).

• Strong analytical bent of mind and structured problem-solving approach
• Capable of working independently with minimal supervision; comfortable navigating ambiguity

• Stakeholder Communication: Excellent communication and interpersonal skills to effectively partner directly with clients across US and Europe and with internal stakeholders.

• Excellent skills in MS Office especially Excel and PowerPoint; familiarity with resources such as LinkedIn, ContactOut, Apollo, etc., a plus

We seek bright, positive and flexible people who also:

• Act with the highest integrity and professionalism in all their endeavors
• Think creatively and focus on opportunities for growth
• Exhibit constant attention to detail
• Express a strong desire to work in a team
• Demonstrate the ability and initiative to handle increasing responsibility over time 

What’s the job?

· Serving as the subject matter expert and be the primary contributor to lifecycle marketing strategy and tactics for activating the “marketing managed” segment of customers globally

· Serving as a thought leader to identify and create engagement roadmap, develop champion and challenger strategies to optimize results in an ongoing fashion across the entire global customer base

· Working with rest of Lifecycle Marketing, Product Marketing, Customer Journey, Portfolio, and other stakeholders to engage in Customer Journey Mapping. This involve analysing critical customer touch points with the organization and maximizing commercial opportunities through timely and relevant engagement strategy and tactics.

· Tracking, reporting, and analyzing key trends to identify ongoing opportunities for program improvements

· Driving global Marketing managed customer revenue and profitability, including customer engagement, product adoption and usage by cohort, retention and average lifetime revenue per customer.

· Innovating and experimenting on how we connect with our customers at key points in their journey to drive meaningful growth at the global scale, with an expanded set of channels and touchpoints.

· Developing and implementing experimentation for all aspects of the customer lifecycle to test, learn and scale the most effective approach for growth, including channel/ touchpoint strategy and optimization.

· Ensuring a regular cadence of customer insights gathering and sharing, planning and performance share outs, campaign-specific insights & learnings with regional stakeholders, the wider LCM team as well as the global marketing team (and beyond) to share best practices and to inform engagement and strategy roadmap (marketing and beyond).

Does this sound like you?

· 5+ years of experience in managing lifecycle, cross-sell and up-sell programs.

· Strong growth mindset with a focus on actionable strategies at scale

· Ability to both think strategically and execute tactically, with excellent communication and leadership skills.

· Proven track record in delivering long-term customer engagement and lifetime profit growth.

· Strong background in customer conversion, retention and win-back strategies.

· Deep understanding of segmentation and customer lifecycle.

· Expert knowledge working with CRM platforms (eg. Salesforce, Hubspot, etc), marketing automation software (eg Marketo, Pardot, etc) and lifecycle communication platforms (eg Segment, Braze, etc).

· Strong data-driven mentality with the ability to interpret data and identify actionable insights to inform engagement strategies.

· Hands-on marketer with experience juggling multiple projects and working cross-functionally in a fast-paced cross-functional environment with a great attention to detail.

· Thrives in a fast-paced environment with strong bias for action.

· Strong analytical skills to make data-driven decisions for commercial and operational performance.

Not a must but a great advantage:

· Good understanding of the payments industry and its current evolution across the world

· Small Business understanding and experience

#LI-PB1

More about the role:

Burson is looking to hire an Account Manager for Corporate & Services team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of corporate clients is preferred.

More about the role:

Burson is looking to hire an Account Manager for StepUp team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 
• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of startup clients across sectors is preferred

The Opportunity

Simpplr is a recognized leader in the digital workplace and employee experience space, with a rapidly expanding product portfolio and a vision to redefine how work happens. As we continue to scale, we’re hiring a Senior Product Marketing Manager to own Simpplr’s employee voice, recognition, and frontline engagement experiences, driving insight, connection, and action across the workforce.

This role is responsible for the end-to-end go-to-market strategy and execution for these portfolio areas, including new innovations, feature evolution, and customer adoption. You will play a central role in shaping how these capabilities are brought to market, how they support customer outcomes, and how they contribute to Simpplr’s broader platform strategy.

Reporting to the Director of Product Marketing, this role partners closely with Product, Sales, Enablement, and Customer teams to drive successful launches and sustained market impact.

Your Responsibilities

What you will be doing:

Portfolio Ownership and Go-to-Market Leadership

• Own the end-to-end go-to-market strategy and execution for Simpplr’s employee voice, recognition, and frontline engagement portfolios.
• Lead planning and execution for new innovations and major enhancements, from early product shaping through launch, enablement, and adoption.
• Partner with Product to influence roadmap priorities and ensure market readiness for upcoming releases.
• Develop and maintain the core enablement assets required to support selling, expansion, and competitive differentiation, including decks, one-pagers, demos, battlecards, and RFP-ready narratives.
• Partner with Sales, Enablement, and Customer teams to support active opportunities, frontline-heavy deployments, and expansion motions within your portfolio.

Cross-Functional and Market Leadership

• Serve as the primary product marketing point of contact for your portfolio across Product, Sales, Enablement, Customer Success, and Analyst Relations.
• Maintain an up-to-date understanding of customer needs, market dynamics, and competitive activity across employee engagement, listening, recognition, and frontline solutions.
• Support analyst briefings, evaluations, and inquiries related to your areas of ownership.

Your Skillset

What makes you a great fit for the team:

• 4+ years of product marketing experience in B2B SaaS or enterprise software.
• Demonstrated experience owning go-to-market execution for products or portfolios, including launches, enablement, and adoption.
• Strong ability to partner cross-functionally with Product, Sales, Enablement, and Customer teams.
• Experience supporting enterprise sales cycles and complex buying environments.
• Proven ability to create effective enablement assets that drive understanding and impact in the field.
• Ability to balance strategic thinking with hands-on execution across multiple initiatives.
• Experience or strong interest in employee engagement, recognition, HR technology, or workforce platforms.
• Familiarity with selling to HR, Internal Communications, Operations, or frontline leadership audiences.
• Experience supporting or marketing to frontline-heavy enterprise organizations is a plus.

Benefits:

Simpplr provides a competitive compensation package along with full health, vision, and dental benefits. We believe in work-life integration and offer a flexible work environment. These benefits, coupled with an amazing team of individuals who believe in our mission and value openness, collaboration and teamwork, make Simpplr an incredible place to work.

About the Role 

The Senior Associate, Magic Checkout Sales exists to drive the adoption and revenue growth of Razorpay’s 1-click checkout solution among Direct-to-Consumer (D2C) brands and e-commerce merchants. This role solves the critical business problem of reducing cart abandonment, optimising Return to Origin (RTO) rates, and enhancing the overall shopper experience for our merchants. Positioned as a high-performing individual contributor within the Strategic Product Sales team, you will own the end-to-end sales lifecycle and act as a consultative partner, aligning Razorpay’s checkout innovations with the merchant's growth and conversion goals.

Roles & Responsibilities 

• Execute the end-to-end sales lifecycle for Razorpay’s Magic Checkout, from lead generation and product pitching to commercial negotiation and closure, driving predictable revenue growth.
• Deliver compelling product demonstrations to founders, CXOs, and e-commerce heads, clearly articulating the ROI of 1-click checkout, RTO reduction, and conversion rate optimisation.
• Analyse merchant funnel data and e-commerce metrics to build customised business cases that showcase the precise value and conversion uplift Magic Checkout delivers.
• Orchestrate cross-functional collaboration with Product, Integration, and Marketing teams to ensure seamless merchant onboarding and customised platform implementations (e.g., Shopify, WooCommerce, custom stacks).
• Maintain rigorous CRM hygiene and pipeline forecasting accuracy to ensure transparent reporting of sales performance against allocated quotas.
• Synthesise market intelligence, competitor insights, and merchant feedback to drive continuous improvement in go-to-market strategies and future product enhancements.

Mandatory Qualifications

Skills

• Exceptional B2B/D2C sales acumen, stakeholder influence, and commercial negotiation capabilities.
• Deep understanding of the e-commerce ecosystem, conversion rate optimisation (CRO), and payment gateways.
• Strong analytical mindset with the ability to dissect checkout funnel metrics and build data-driven sales pitches.

Experience

• 5-8 years of proven experience in B2B SaaS, E-commerce enablement, or Fintech sales.
• Demonstrated track record of consistently meeting or exceeding revenue targets as an individual contributor in a high-velocity sales environment.

Tools

• Proficiency in CRM platforms (e.g., Salesforce) and modern sales prospecting tools (e.g., LinkedIn Sales Navigator).

AI & Digital Competency

• Demonstrated ability to leverage AI-driven sales intelligence tools (e.g., automated prospecting, predictive pipeline analytics, and conversational AI) to optimize the sales funnel, personalise merchant outreach, and enhance overall operational productivity.

Tesco Media & Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby. Fueled by first‑party behavioral data from over 23 million Clubcard holders, we help brands understand consumer behaviors and reach the right customers, at the right time, with the right message across the full marketing funnel. Our closed‑loop measurement connects what customers see with what they buy, helping brands Shape What Britain Buys and maximize the impact of every pound of media investment.

Roles and Responsibilities 

As a Senior AI Engineer, you will be a hands‑on technical contributor designing, building and operating production‑grade GenAI and agentic AI solutions that power Tesco Media & Insight Platform’s global products and services. You will work closely with the AI Engineering Manager, Product, Data Science and Engineering teams to turn business problems into secure, scalable, observable AI systems that deliver measurable value for brands and shoppers.

• Design and implement GenAI and agentic AI solutions on GCP, leveraging Vertex AI (models, endpoints, pipelines, vector search/RAG, Agent Builder) and core GCP services.
• Build AI agents and multi‑step agentic workflows, including tool calling, orchestration, and integrations with internal and external systems.
• Contribute to the design of MCP servers and agent‑to‑agent / agent‑to‑application protocols to enable safe, reliable automation of retail media and insight use cases.
• Work with the AI Engineering Manager and architects to define solution designs, interface contracts and non‑functional requirements (security, reliability, performance, cost).
• Implement security, privacy and governance controls in AI solutions, including safe prompt and tool design, data protection, secrets management and access control.
• Apply DevOps/MLOps practices: contribute to CI/CD pipelines for models, prompts and agents; use infrastructure as code; support environment management and automated testing.
• Implement observability for AI systems: instrument prompts, model calls, tools and agents with tracing, metrics and logs; build and maintain dashboards and alerts.
• Help define and run AI testing and evaluation strategies, including automated tests, offline and online evaluation, red‑teaming, regression suites and human‑in‑the‑loop review flows.
• Collaborate with Retail Media and Insight teams to understand use cases and data, and translate requirements into concrete AI components and services.
• Write high‑quality, well‑tested code in Python (and, where relevant, TypeScript/Java or similar) following team standards for readability, performance and reliability.
• Participate in code reviews, design reviews and incident post‑mortems, and contribute to continuous improvement of our AI engineering practices.
• Stay current on advances in LLMs, agentic frameworks and cloud AI services, and bring forward ideas for how they can be applied to Tesco Media & Insight Platform.

What you’ll need to succeed in the role

• Strong experience in software/data/ML engineering, with hands‑on delivery of AI/ML or LLM‑based solutions into production (not just prototypes).
• Practical experience on GCP and Vertex AI, including deploying models, building pipelines, and implementing RAG/vector search‑based solutions.
• Solid understanding of LLMs and foundation models: transformers at a high level, tokenization, embeddings, context windows, RAG, and the trade‑offs between fine‑tuning, adapters and prompt‑based approaches.
• Hands‑on experience building agentic workflows or AI agents (e.g. tool‑augmented chat, multi‑step workflows, or multi‑agent systems) using one or more modern frameworks or platforms.
• Good grasp of security and safety for AI systems, including prompt and tool design to reduce hallucinations and prompt injection, safe handling of sensitive data, and application‑level guardrails.
• Experience with DevOps/MLOps practices: CI/CD, version control, automated testing, infrastructure as code, monitoring and incident handling in a cloud environment.
• Strong programming skills in Python and experience building and consuming APIs; familiarity with microservices and event‑driven architectures is a plus.
• Ability to design and run evaluation and experimentation for AI features, including quantitative and qualitative measures and, where appropriate, human‑in‑the‑loop review.
• Strong problem‑solving skills, attention to detail, and a willingness to take ownership of complex technical challenges.
• Clear, proactive communication and the ability to collaborate effectively with product managers, data scientists, engineers and commercial stakeholders across locations.

More about the role:

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Experience that contributes to success:

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#LI-DNP [Change this to your person LinkedIn User Tag]

More about the role:

Burson is looking to hire an Account Manager for StepUp team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of startup clients across sectors is preferred

More about the role:

Burson is looking for an Account Manager  for Digital. As an Account Manager you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability. 

What you'll do:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results. 
• Be able to support the senior managers and leaders in resolving client issues
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.  
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations.  
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker. 
•  Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients. 

Experience that contributes to success:

• 3+ years of experience in client management.  
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Must have an team handling experience. 

More about the role:

Burson is looking for a Manger– Digital Marketing, who will be responsible for determining the digital strategy for the firm’s marketing initiatives and shall take full responsibility for all online content, posted from the official company owned channels. The individual will lead digital evangelization initiatives with the leadership of the firm. 

The purpose of this role is to have an impact on the Burson Group India brand through progressive online marketing strategies across all digital media. He/she will be responsible for getting visibility through the use of social media, as well as select online media opportunities, while promoting Burson Group India’s online branding at partnership and sponsorship events. 

What you'll do:

• Plan and execute all web, SEO/SEM, social media and advertising communication campaigns, in consultation with the Head - Marketing Communications. 
• Design, build and maintain the company’s social media presence 
• Updates on events, news, posts, pictures, videos, thought leadership on various social media platforms for Burson Group India. 
• Identify opportunities to harness digital channels to deliver increased traffic to Burson Group India’s owned media channels 
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) 
• Identify and implement new digital and social media trends.  
• Identify trends and insights, and optimize spend and performance based on the insight
• Ensure Compliance
• Manage the internal network of content authors to ensure that our website and social media presences meet high editorial, usability and effectiveness standards. 
• Maintain understanding of the latest digital opportunities and trends in consumer interaction with digital technology and inspire the organization with those possibilities.

Experience that contributes to success:

• 4+ years of experience in digital marketing or marketing communications, with a strong understanding of identifying target audiences.
  
• Highly organized, with excellent time-management skills and attention to detail.
  
• Strong communication and interpersonal skills, both written and verbal.
• Persuasive, enthusiastic, and tenacious, with a proactive approach to challenges.