About Inizio

Inizio is a global partner with over 10,500 experts operating in more than 50 countries. We support health and life science companies by turning science into strategy and executing across the product and patient journey. Our services include market research, strategy consulting, transformation consulting, and commercial benchmarking, all designed to be data-backed and patient-inspired.

Inizio Ignite, Research Partnership

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

Role Overview

The Pricing Analyst plays a vital role in supporting the RP Pricing Team by assisting in the development of accurate and competitive costs for global healthcare market research projects. This role involves analyzing project specifications, collecting quotes from third partners, collaborating with internal teams, and ensuring pricing aligns with industry benchmarks and Research Partnership objectives. The Pricing Analyst will work on multi-market qualitative and quantitative studies, helping to optimize pricing strategies while maintaining profitability and efficiency. Strong analytical skills, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role.

Here’s what you’ll be doing:

Core, but not exclusive, responsibilities will include:

• Owning the end-to-end pricing lifecycle for RP proposals, from RFQ intake and supplier outreach via the RFQ management system through to final cost proposal development. This includes defining and sourcing all cost components required for successful project delivery, including external vendor costs and internal resources and hours, to ensure accurate, comprehensive, and commercially sound proposals.
• Vendor selection at RFQ stage and quote collection from third parties
• Creation of internal cost sheets for client proposals, ensuring accuracy and financial viability
• Completion of client cost sheets
• Assistance with RFI client pricing exercises
• Successful handover of final project cost sheets to The Project Management Team
• Working closely with internal stakeholders, including sales, operations, and finance, to align pricing with business strategy

Here’s what you’ll need:

• Strong commercial, analytical and organizational skills with attention to detail.
• More than 5 years of experience in a role involving costs and negotiations or at market research agency
• Significant experience with teamwork and collaboration
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• High level of accuracy and attention to detail
• Confident liaising with a variety of internal and external stakeholders
• Excellent Excel and numerical skills
• Familiarity with inflation indices and pricing models is a plus.
• Finance degree or relevant discipline degree.
• Proactive, dedicated and enthusiastic ‘can do’ attitude and approach

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

Artificial Intelligence

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway.

About Inizio

Inizio is a global partner with over 10,500 experts operating in more than 50 countries. We support health and life science companies by turning science into strategy and executing across the product and patient journey. Our services include market research, strategy consulting, transformation consulting, and commercial benchmarking, all designed to be data-backed and patient-inspired.

Inizio Ignite, Research Partnership

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

Role Overview

The Pricing Analyst plays a vital role in supporting the RP Pricing Team by assisting in the development of accurate and competitive costs for global healthcare market research projects. This role involves analyzing project specifications, collecting quotes from third partners, collaborating with internal teams, and ensuring pricing aligns with industry benchmarks and Research Partnership objectives. The Pricing Analyst will work on multi-market qualitative and quantitative studies, helping to optimize pricing strategies while maintaining profitability and efficiency. Strong analytical skills, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role.

Here’s what you’ll be doing:

Core, but not exclusive, responsibilities will include:

• Owning the end-to-end pricing lifecycle for RP proposals, from RFQ intake and supplier outreach via the RFQ management system through to final cost proposal development. This includes defining and sourcing all cost components required for successful project delivery, including external vendor costs and internal resources and hours, to ensure accurate, comprehensive, and commercially sound proposals.
• Vendor selection at RFQ stage and quote collection from third parties
• Creation of internal cost sheets for client proposals, ensuring accuracy and financial viability
• Completion of client cost sheets
• Assistance with RFI client pricing exercises
• Successful handover of final project cost sheets to The Project Management Team
• Working closely with internal stakeholders, including sales, operations, and finance, to align pricing with business strategy

Here’s what you’ll need:

• Strong commercial, analytical and organizational skills with attention to detail.
• More than 5 years of experience in a role involving costs and negotiations or at market research agency
• Significant experience with teamwork and collaboration
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• High level of accuracy and attention to detail
• Confident liaising with a variety of internal and external stakeholders
• Excellent Excel and numerical skills
• Familiarity with inflation indices and pricing models is a plus.
• Finance degree or relevant discipline degree.
• Proactive, dedicated and enthusiastic ‘can do’ attitude and approach

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

Artificial Intelligence

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway.

Role

The staffing Analyst is a key member of Ignite’s central Staffing team, this is a critical role in ensuring staffing decisions are accurately reflected and managed within relevant systems. This role partner closely with each of the Staffing Execution Leads to support the recording of updates in FF - enabling accurate reporting.  

Reports to: Staffing Modernization lead

Location: India

About Inizio

Inizio is a global partner with over 10,500 experts operating in more than 50 countries. We support health and life science companies by turning science into strategy and executing across the product and patient journey. Our services include market research, strategy consulting, transformation consulting, and commercial benchmarking, all designed to be data-backed and patient-inspired.

About Ignite

Inizio Ignite is a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. We provide market research and insights, strategy consulting, people and transformation consulting, and commercial benchmarking that has empowered world-leading strategies for portfolio development, product launch, franchising, HEOR, pricing, and market access — all expert-designed, data-backed, and completely patient-inspired

Here’s what you’ll be doing

Project Administration and Staffing 

• Update project resourcing and assignments in Financial Force (Certinia) system.
• Manage and review project schedules for accuracy, cross-checking against project paperwork.
• Assist in the administration of the staffing inbox and project launchpad queue, triaging and escalating inquiries and requests as needed.
• Log system incidents and improvements in ServiceNow and ensure they are resolved to completion in a timely manner.
• Send notification confirmations to assigned project teams.
• Maintain data integrity by noticing trends or inaccuracies and providing solutions for streamlining reporting.
• Assist in managing capacity and utilization dashboard and updating and pulling appropriate data.
• Review and approve project expenses.
• Review and analyze timecard data.
• Support initiatives to improve the staffing experience, including skills tracking and case history expertise.  

People Operations 

• Collaborate with onboarding team to ensure new cohorts are set up in Financial Force.
• Conduct onboarding and offboarding procedures within Financial Force.

Here’s what you’ll need

• Experience, preferably in a professional services organization.
• A strong service orientation with a proactive approach to problem solving and ability to effectively communicate with stakeholders.
• Ability to pivot and reprioritize effectively in response to evolving business needs.
• Ability to thrive in a global team-based environment while independently driving meaningful impact.
• Strong analytical capabilities; comfort with drawing conclusions from large data sets. 
• Experience and understanding of project scoping, resource allocation and management, and project planning.
• Technical competence with Microsoft, Smartsheet, Salesforce.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

Artificial Intelligence

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway

About Inizio

Inizio is a global partner with over 10,500 experts operating in more than 50 countries. We support health and life science companies by turning science into strategy and executing across the product and patient journey. Our services include market research, strategy consulting, transformation consulting, and commercial benchmarking, all designed to be data-backed and patient-inspired.

About Inizio Ignite (Advisory)

Inizio Ignite is a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. We provide market research and insights, strategy consulting, people and transformation consulting, and commercial benchmarking that has empowered world-leading strategies for portfolio development, product launch, franchising, HEOR, pricing, and market access — all expert-designed, data-backed, and completely patient-inspired.

Role Overview

The Commercial Analyst supports recurring reporting, forecasting, and business intelligence efforts across Inizio Ignite. This role focuses on compiling month-end reports, updating dashboards and data models, and supporting teams with accurate, well-organized data. The Analyst works closely with the Business Intelligence & Reporting Lead and Sr. Commercial leaders to help ensure reports are timely, reliable, and easy to use for decision-making.

Here’s what you’ll be doing:

• Support month-end reporting, including MFR (Monthly Financial review) and Monthly KPI deliverables, by pulling data, updating Excel files, and preparing PowerPoint presentations.
• Help respond to follow-up questions and ad-hoc data requests that come out of monthly reporting meetings.
• Support company-level reporting, including preparing bi-weekly PowerPoint updates using data pulled from Power BI.
• Support Power BI data models by uploading revenue forecasts by account and sales forecasts by month.
• Calculate and update weekly pipeline metrics and help ensure the data remains accurate and consistent.
• Maintain Account mapping file (in excel) to help keep Account-level data organized across reporting tools.
• Update and maintain Power BI dashboards, including making quarterly updates to reflect revised timelines. Support updates related to fiscal year changes and other routine reporting adjustments.
• Help troubleshoot common PowerBI dashboard and data refresh issues.
• Assist with dashboard improvements and help build new reports as needed, with guidance from senior team members.
• Collaborate with IT and log ServiceNow tickets for data issues that arise

Here’s what you’ll need:

• Proficiency in Excel and PowerPoint, with experience using Power BI or similar data visualization tools.
• Interest in analytical work and comfort digging into raw data to understand details and trends.
• Willingness to collaborate across teams and work with a range of stakeholders, including senior leaders.
• Strong attention to detail, with a focus on keeping data accurate, clean, and well organized.
• Bachelor’s degree in Finance, Economics, Business, or a related field.
• Previous experience in commercial analytics, finance, or a related analytical role (2-5 years).
• Comfortable raising questions or flagging issues when they arise, with the ability to communicate clearly and constructively.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

Artificial Intelligence

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your

About Inizio

Inizio is a global partner with over 10,500 experts operating in more than 50 countries. We support health and life science companies by turning science into strategy and executing across the product and patient journey. Our services include market research, strategy consulting, transformation consulting, and commercial benchmarking, all designed to be data-backed and patient-inspired.

About Inizio Ignite (Advisory)

Inizio Ignite is a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. We provide market research and insights, strategy consulting, people and transformation consulting, and commercial benchmarking that has empowered world-leading strategies for portfolio development, product launch, franchising, HEOR, pricing, and market access — all expert-designed, data-backed, and completely patient-inspired.

Role Overview

The Commercial Analyst supports recurring reporting, forecasting, and business intelligence efforts across Inizio Ignite. This role focuses on compiling month-end reports, updating dashboards and data models, and supporting teams with accurate, well-organized data. The Analyst works closely with the Business Intelligence & Reporting Lead and Sr. Commercial leaders to help ensure reports are timely, reliable, and easy to use for decision-making.

Here’s what you’ll be doing:

• Support month-end reporting, including MFR (Monthly Financial review) and Monthly KPI deliverables, by pulling data, updating Excel files, and preparing PowerPoint presentations.
• Help respond to follow-up questions and ad-hoc data requests that come out of monthly reporting meetings.
• Support company-level reporting, including preparing bi-weekly PowerPoint updates using data pulled from Power BI.
• Support Power BI data models by uploading revenue forecasts by account and sales forecasts by month.
• Calculate and update weekly pipeline metrics and help ensure the data remains accurate and consistent.
• Maintain Account mapping file (in excel) to help keep Account-level data organized across reporting tools.
• Update and maintain Power BI dashboards, including making quarterly updates to reflect revised timelines. Support updates related to fiscal year changes and other routine reporting adjustments.
• Help troubleshoot common PowerBI dashboard and data refresh issues.
• Assist with dashboard improvements and help build new reports as needed, with guidance from senior team members.
• Collaborate with IT and log ServiceNow tickets for data issues that arise

Here’s what you’ll need:

• Proficiency in Excel and PowerPoint, with experience using Power BI or similar data visualization tools.
• Interest in analytical work and comfort digging into raw data to understand details and trends.
• Willingness to collaborate across teams and work with a range of stakeholders, including senior leaders.
• Strong attention to detail, with a focus on keeping data accurate, clean, and well organized.
• Bachelor’s degree in Finance, Economics, Business, or a related field.
• Previous experience in commercial analytics, finance, or a related analytical role (2-5 years).
• Comfortable raising questions or flagging issues when they arise, with the ability to communicate clearly and constructively.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

Artificial Intelligence

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We strive to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. 

The Role 

The Contract Analyst is responsible for managing client contracts and building relationships both with our clients and across the business.

This position is business partnering with one of our Business Units.

This is a hybrid working role reporting to a Commercial Affairs Manager.

Key Responsibilities

Business Partnering

• Foster excellent relationships with internal stakeholders.
• Provides regular status updates. 

Contract Management

• Collaborate with legal and agency teams to draft, review, and finalize contracts with clients in a timely manner.
• Ensures contracts meet quality and commercial standards.

• Manages the contract lifecycle using the HighQ system ensuring contracts repository is kept up to date.
• Supports business and clients with contracting questions

• Understands key operational and financial drivers of allocated Business Unit
• Works simultaneously on multiple contracts and contract amendments 

Business Metrics

• Track, manage and improve contract related metrics that demonstrate customer service. 

Relationship Management

• Build and maintain strong relationships with clients and business partners to ensure customer satisfaction and foster long-term collaborations. 

Problem Solving

• Analyse information to solve problems and present proposed solutions to Management with Manager support. 

Communication and Negotiation

• Demonstrate strong communication and negotiation skills in engagements with internal teams and external clients.
• Effectively convey complex information and negotiate deals that align with the company's objectives. 

What skills and experience you bring to the role 

• Keen eye for detail
• Excellent organizational, negotiation and communication skills
• Ability to solve problems, analyse information and achieve quality standards
• Good understanding of contract language
• Good analytical skills.
• Flexible and able to operate in a dynamic, fast paced environment
• Minimum of a bachelor’s level degree
• Proven experience in a commercial affairs / contracting role. Some background in working with Life Sciences / Pharmaceutical industry is preferable 

Who are Inizio? 

We help our clients navigate their clinical development and commercialization journey by connecting the best scientific knowledge, market intelligence, actionable data, technology, communication, and creative execution.

With a global presence and multiple career paths, the career possibilities are expanding at Inizio. We’re a growing global team of 11,700 - a $1.5bn revenue business working with the world’s leading health and life sciences businesses, and we have exciting growth plans. Whoever and wherever you are, we’ll empower you with the autonomy you need to experiment, learn, and grow. We’ll make sure that you feel valued, supported and, of course, because we’re helping our clients to transform healthcare and improve millions of lives you can feel pride in your work at Inizio.

Job Title: SCM - Sr. Business Analyst

Position Summary

Arcesium seeks an experienced Data Scientist professional to join our Business Operations team within the Client and Partner Development (CPD) organization. The ideal candidate will be comfortable working across large volumes of varied datasets spanning pricing, headcount, market research, commercial performance, and translating that data into the models, frameworks, and insights that drive decision-making. Beyond building models and reporting on data, this person will be expected to draw principled conclusions from their analysis and present clear, strategic recommendations to senior leadership. You will also play an active role in identifying AI-driven solutions that improve how the team works and be a part of AI strategy for CPD. You will collaborate closely with global CPD teams across Sales & Partnership, Revenue Operations, Marketing, Forward Deployed, Account Management and Client Success, Service and Solutions teams to execute complex projects and help the organization scale through data-backed governance.

What you'll do:

• Identify relevant data sources and work with CPD stakeholders across functions to collect, analyze, and interpret large structured and unstructured datasets spanning domains such as pricing, headcount, market research, and operational metrics.
• Devise and apply algorithms and models to extract insight from large data stores. Conduct data and error analysis to improve model performance, and clean and validate data for uniformity and accuracy.
• Analyze data for trends and patterns with clear objectives in mind. Interpret outputs and draw principled conclusions rather than stopping at the analysis itself, ensuring findings inform real decisions.
• Implement analytical models and reporting frameworks end to end, from data ingestion through to leadership-ready outputs.
• Conduct what-if and scenario analyses and translate outputs into clear narratives that are actionable at the senior leadership level.
• Design and develop automation scripts and data pipelines to synthesize and structure data from diverse sources, applying critical thinking to move toward zero-touch processes and maximize end-to-end efficiency.
• Produce KPI dashboards and performance reports using historical data to surface trends and productivity insights for executive audiences, with a focus on telling the story behind the data.
• Act as the primary internal champion for responsible, practical AI use within CPD, educating stakeholders, setting best practices, and ensuring solutions are sustainable and governed.
• Develop reusable AI frameworks, prompt libraries, and automation components that scale adoption across the CPD organization and serve as a foundation for future capabilities.

What you'll need:

• Strong verbal and written communication skills, with the ability to present analytical findings clearly to senior leadership and stakeholders across functions.
• 4 to 7 years of experience in a data analytics or business operations role. Prior experience at a financial technology firm is a plus.
• Advanced proficiency in Excel including complex formulas and VBA Macro programming. Strong Excel fundamentals are a core expectation of this role.
• Proficiency in Python or similar scripting languages for data transformation, automation, and analysis.
• Working knowledge of SQL for querying and managing structured datasets.
• Experience with data visualization tools, particularly Power BI, to build dashboards and reports for executive and operational audiences.
• Experience with data mining and statistical analysis, including segmentation techniques and statistical packages for working with large datasets.
• Proven ability to conduct what-if and scenario analysis and communicate implications clearly to non-technical senior stakeholders.
• Experience tracking KPIs and relevant metrics for revenue organizations, aligned with broader organizational performance indicators.
• Demonstrated hands-on experience building AI-powered workflows, automation pipelines, or LLM-assisted tools in a business context.
• Genuine intellectual curiosity about AI and a track record of applying it to real operational problems.
• Ability to balance medium to long-term analytical projects alongside day-to-day operational responsibilities.

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

Responsibilities:
• Stakeholder management & requirements gathering on various implementation projects related 
to performance attribution, work as a primary SME.
• Conduct comprehensive discovery sessions with stakeholders to understand investment 
strategies, measurement needs, attribution requirements, and reporting workflows.
• Play key role in defining success criteria for the end-to-end implementation related to 
performance attribution solutions.
• Contribute to documenting detailed business requirements for performance calculations, 
attribution models, and reporting frameworks.
• Ensure all performance reporting adheres to industry standards and regulatory requirements, 
such as the Global Investment Performance Standards (GIPS)
• Translate complex requirements into actionable specifications for implementation teams.
• Work closely with Arcesium product management and engineering to ensure platform 
compatibility and data flow.
• Develop user documentation, process guides, and best practice materials.

Requirements:
• 6-12 years of experience in investment performance measurement, attribution analysis, or 
related buy-side operations roles
• Deep expertise in performance calculation methodologies (TWR, MWR, IRR, GIPS standards) and 
attribution frameworks (Brinson, factor-based, holdings-based, etc.)
• Proven track record implementing performance measurement systems or working as a 
performance analyst at sophisticated institutional investors.
• Strong understanding of investment strategies across asset classes (equities, fixed income, 
alternatives, multi-asset)
• Excellent analytical and critical thinking skills with meticulous attention to detail and accuracy
• Bachelor’s degree in finance, Economics, Mathematics, Computer Science, or related field. CFA 
or CIPM will be highly desirable.
• Since Arcesium uses StatPro integration, Experience with StatPro or similar performance 
attribution platforms (e.g., FactSet, MSCI) as a plus.
• Familiarity with regulatory and compliance requirements (GIPS, SEC, ILPA, etc.)
• Experience with SQL, Python, or other data analysis and automation tools
• Experience managing large-scale technology implementations or transformation projects.
• Strong analytical skills, critical thinking skills, and attention to detail along with strong 
interpersonal skills with a collaborative attitude
• Ability & willingness to work under pressure and take on additional operational tasks and meet 
tight timelines.

Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, 
gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual 
orientation, marital status, disability, or any other category protected by law. Note that for us, this is more 
than just a legal boilerplate. We are genuinely committed to these principles, which form an important 
part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having 
a wide range of backgrounds and personal characteristics

Job Title: Business Analyst - Capital Markets and Trading

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

• Strong domain experience in Capital Markets and Trading, with a focus on end-to-end trading journeys.
• Proven ability to work on mobile app-based trading solutions for investment products and market transactions.
• Experience in defining, documenting, and managing requirements for digital trading journeys, including order execution, portfolio management, and settlement processes.
• Strong business analysis skills, including requirements elicitation, documentation, and stakeholder management.
• Exposure to Agile delivery models, with proficiency in tools such as Jira and Confluence.
• Excellent communication skills and ability to collaborate effectively with Business, Technology, and Operations teams across multiple regions.
• Prior experience working with global banking or financial institutions preferred.

About the Role

We are looking for a Lead – Data, RevOps to drive data-backed decision-making across our GTM and Revenue Operations teams.

This role sits at the intersection of data and business and requires someone who comes with a builder mindset to any problem statement thrown at them and scales, maintains and improves these new and existing systems

You will work closely with the growth team leadership and cross-functional teams to ensure that data is insightful, accurate, accessible, and actionable.

Roles & Responsibilities

• Own and manage business-critical data across Revenue, Operations, and GTM functions
• Design and build dashboards and reports using BI tools (e.g., Power BI) to enable real-time visibility into key metrics
• Analyze business performance across pipeline, revenue, and operational metrics to generate actionable insights
• Partner with cross-functional teams (Sales, Marketing, Customer Success, Finance) to support data-driven decision making
• Translate business problems into structured data analysis and scalable reporting solutions
• Automate recurring reporting and workflows using tools like Excel, SQL, and Python to improve efficiency
• Develop and maintain data models and ensure consistency across reporting systems
• Identify gaps in processes and recommend data-backed improvements to enhance operational efficiency
• Support planning and forecasting through data analysis and performance tracking
• Ensure data accuracy, hygiene, and governance across systems and dashboards
• Contribute to building scalable data infrastructure and improving accessibility of insights across teams
• Present insights and recommendations clearly to stakeholders, including leadership
• Lead and manage a team of data analysts, market research, and sales ops ICs

What We’re Looking For

Experience

• 4 - 8 years of experience in Data Analytics, Business Analytics, or Revenue Operations
• Prior experience working with Sales / GTM / Revenue teams is preferred
• Experience is leading a team of analysts is preferred

Technical Skills

• Strong proficiency in SQL
• Hands-on experience with Power BI (or similar BI tools) – Advanced level
• Strong working knowledge of Excel / Google Sheets
• Experience with Python for automation and data processing (preferred)
• Familiarity with data warehouses (e.g., BigQuery, Snowflake, Redshift)

Business & Analytical Skills

• Strong understanding of business metrics across pipeline, revenue, and operations
• Ability to convert ambiguous business problems into structured analysis
• Strong problem-solving and analytical thinking

Soft Skills & Mindset

• High ownership and accountability
• Ability to work in a fast-paced, cross-functional environment
• Strong communication skills, with the ability to work with senior stakeholders

Good to Have

• Experience in B2B SaaS or high-growth startup environments
• Exposure to CRM tools (e.g., HubSpot, Salesforce)
• Experience working on performance tracking, forecasting, or incentive reporting

#LI-PB1

About the Role

We are looking for a highly analytical and detail-oriented Sales Operations Analyst to join our team. This role is ideal for a candidate with an engineering background, strong problem-solving skills, and experience in CRM management, sales processes, data analysis, and automation. You will work closely with the RevOps leaders to analyze business processes, optimize sales and CRM workflows, and drive data-driven decision-making.

Location: Gurgaon
Experience: 3-5 years

Key Responsibilities

• Assess current business and CRM processes, identify gaps, and recommend improvements
• Automate workflows and integrate tools using APIs and automation platforms like Zapier
• Own end to end CRM and Techstack management making sure GTM teams run smoothly and Techstack is cost optimized
• Analyze large, complex datasets to generate actionable sales and business operations insights.
• Collaborate with sales, marketing, and operations teams to enhance efficiency and effectiveness of GTM functioning
• Account and lead list creation and Data Enrichment and for outbound outreach

Mandatory Requirements

• 3-5 years of experience in a data-driven analytical role (preferably in RevOps / SalesOps)
• Engineering background (Computer Science, IT, or related fields preferred).
• Hands-on experience with Salesforce CRM and preferred Hubspot CRM
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.)
• Familiarity with Power BI or similar reporting tools

Preferred Skills

• Knowledge of sales and SaaS sales processes.
• Experience with SQL, Python, and Google Apps Script (JavaScript) for data analysis and automation.
• Exposure to data pipelines and API integrations.
• Experience with lead enrichment tools like Zoominfo, Apollo, Clay, etc.
• Familiarity with analytics tools and reporting dashboards.

#LI-PB1

Key Responsibilities

· Own ad-hoc analytical requests within a defined scope, delivering fast, reliable, and well-documented outputs.

· Translate business and product questions into clear analytical goals, queries, metrics, and KPIs.

· Build and maintain dashboards, visualizations, and alerts that enable self-service decision-making.

· Optimize SQL queries and data processing in BigQuery for performance and cost.

· Design and maintain scalable data layers and models in BigQuery to support AI agents, self-service BI, and product/operational monitoring.

· Lead end-to-end analytical workflows: scoping, extraction, analysis, validation, and presentation.

· Monitor key processes and metrics, proactively surfacing anomalies and opportunities.

· Collaborate with Product, Data Engineering, and business teams on tracking, data contracts, and data quality, ensuring consistent, well-documented data.

Have you done this kind of stuff?

· 2–4 years as a Product/Data/Business Analyst (fintech a plus) and a relevant bachelor’s degree.

· Strong SQL with hands-on BigQuery experience, including optimizing complex queries and data processing.

· Experience designing analytics data models/layers and working with large, event-level datasets.

· Proficient in BI and visualization tools (e.g., Looker, Power BI, Tableau) and building stakeholder-facing dashboards.

· Proven ability to define/track KPIs, translate ambiguous business questions into structured analysis, and communicate insights clearly.

· Interest or experience in building data foundations for AI-driven and self-service analytics; Python is a plus.

#LI-KC1

Role Summary:

The Total Rewards Analyst supports the development, analysis, and administration of Payoneer’s global compensation and benefits programs. The role is heavily focused on global compensation benchmarking, salary range management, annual cycles, and support for global wellbeing and benefits programs. This position works across regions and partners closely with TR region partners, HRBPs, and People Services to ensure accurate data, strong governance, and a consistent employee experience in line with Payoneer’s Total Rewards philosophy.

What You’ll Do:

1. Compensation & Benchmarking

· Support global market data collection and job matching; analyze survey results to produce insights and recommendations.

· Assist in building and maintaining global salary ranges and supporting tools.

· Contribute to the annual compensation cycle, including data validation, planning templates, quality checks, and reporting.

2. Benefits & Wellbeing Programs

· Support global and local benefits administration, including renewals, vendor coordination, and employee inquiries.

· Contribute to global wellbeing programs and initiatives (e.g., wellness, EAP, regional benefits updates).

3. Programs, Policy & Governance

· Maintain job data accuracy across systems by supporting JD repository updates and assisting with job architecture alignment.

· Assist in compliance-related tasks such as audit requests, eligibility checks, and documentation.

4. Analytics, Reporting & Tools

· Conduct advanced analysis in Excel or Google Sheets; develop dashboards where helpful.

· Support data preparation for TR leadership and cross-functional partners.

5. Cross-Functional Partnership

· Collaborate with HRBPs, Talent Acquisition, Finance, and People Services on TR-related processes, data needs, and employee questions.

· Respond to employee and manager inquiries with clarity and professionalism.

What We’re Looking For:

1. Experience & Skills

· 2–4+ years of experience in Compensation, Benefits, or broader Total Rewards; global company experience preferred.

· Strong analytical skills with advanced Excel or Google Sheets capabilities; experience with PowerBI, Python, or similar tools is a plus (not required).

· Foundational understanding of compensation fundamentals (e.g., benchmarking, job matching, salary structures, annual cycles).

· Strong organizational skills with the ability to manage multiple deliverables simultaneously.

· Clear and concise communication skills; ability to explain TR concepts to non-experts.

· Comfort working autonomously in a fast-moving, high-ambiguity environment with opportunities to build new processes and frameworks.

2. Mindset & Behaviors

· Curiosity and willingness to experiment, learn new tools, and improve existing processes.

· High accuracy and attention to detail.

· Team-oriented, highly collaborative, and comfortable working across time zones.

#LI-SS2

Role Summary
As a Senior Analyst in the FP&A team, you will serve as a key financial advisor for our platform division. In this position, you will work directly with our FP&A Manager, leading the R&D organization Opex budget, driving the full lifecycle of strategic planning, forecasting, and business performance analysis. You will be instrumental in developing and tracking the KPIs that measure our innovation’s financial health.

The person in this role will succeed by synthesizing large datasets into precise financial models. They will thrive by providing proactive variance analysis and "what-if" modeling, serving as a strategic advisor who ensures R&D leadership makes data-driven decisions.

What you’ll do:

• Lead and consolidate Opex planning process for the R&D organization - including annual budget and monthly rolling forecasts.
• Support HC planning and allocation between activities.
• Analyze actual Opex results vs. plan/forecast, explain key variances, and identify opportunities for cost optimization and efficiency.
• Analyze large financial datasets, discover underlying business drivers and provide high-level summaries for executive decision-making.
• Collaborate closely with R&D and global Finance teams to ensure total alignment on spending, investment priorities, and resource utilization
• Monitor and approve PO and PR requests, followed by monthly review of expenses and expense accruals.
• Provide financial modeling and analyses to support decision making.
• Support global business teams with ad-hoc requests in a fast-paced environment

Who you are? 

• 5+ years of experience in FP&A or Strategic Finance roles, ideally supporting R&D functions in a global tech environment. Experience in public companies, fintech, or payments is a plus.
• Exceptional analytical, problem-solving, financial modeling and forecasting skills.
• Detail driven and hands on, while still maintaining a broad, strategic, and global perspective.
• Excellent interpersonal skills with the ability to build trust and work effectively with different stakeholders.
• Ability to work effectively and independently in a dynamic, fast-changing environment.
• Comfortable working across time zones and in a global, matrixed environment.
• Bachelor’s degree in Finance, Accounting or relevant degree, MBA strongly preferred

#LI-PB1

WHO YOU ARE:
We’re looking for a Senior Business Analyst with 5+ years of experience who thrives on solving problems,eliminating ineƯiciencies, and improving processes through automation. You’re detail-oriented, analytical,and equally comfortable rolling up your sleeves to troubleshoot issues or stepping back to guide and mentor others. In this role, you’ll partner closely with Product and Operations to automate transaction workflows, uncover bugs, support root cause analysis, and may also lead a small team of Business Analysts to drive continuous improvement.

WHAT YOU’LL DO:
• Partner with Product & Operations to identify manual, repetitive transaction processes that can beautomated
• Document business requirements and functional specifications for automation of transaction flows
• Analyze and investigate system/data issues, supporting bug identification and resolution tracking
• Collaborate with Engineering to ensure business needs are accurately translated into automated solutions
• Support UAT and validate outcomes for automation fixes or improvements
• Create documentation, workflows, and SOPs for automated processes
• Use data to measure automation success, identify gaps, and recommend improvements
• Write and run basic SQL queries to support analysis, validation, and troubleshooting
• Mentor and guide junior Business Analysts; may manage a small BA team

WHAT YOU’LL NEED:
• Bachelor’s/Master’s degree with 6+ years of experience as a Business Analyst (Insurance, BFSI, or SaaS domain experience preferred)
• Prior exposure to business process automation, workflow tools, or transaction automation initiatives
• Excellent analytical and investigative skills; ability to dig into issues and identify patterns
• Strong experience in bug tracking, triaging, and cross-functional collaboration with QA/Engineering teams
• Familiarity with tools such as JIRA, Confluence, Excel/Sheets, and process mapping platforms
• Clear communication skills for working across business and technical teams
• Basic SQL skills for data extraction, validation, and analysis
• Leadership skills with the ability to mentor, coach, and manage junior team members.

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

About the opportunity

Senior Account Receivable & Collections Analyst who plays a pivotal, strategic lead role in the financial operations of the company by managing and optimizing the accounts receivable process with a high-energy, "front-desk" approach. This role manages a continuous flow of customer queries, DIY billing emails, and complex collection challenges on a global portfolio while acting as a functional lead on AR systems (such as NetSuite, SAP, or Salesforce) to drive process enhancements and data integrity. To provide sharp, timely internal reports and analysis on debtor balances, cash collections, and bad debts while maintaining professional and energetic contact with customers.

A day in the life

• Arrive with a live view of global portfolio aging to identify exactly where pressure points are before the first call of the day.
• Contact customers (agencies, Enterprise, and brand clients) by telephone and email to move collections forward on high-risk accounts.
• Maintain positive relationships with our customers by providing excellent, responsive service.
• Maintain meticulous notes on follow-up and contact within ERP and CRM systems so nothing falls through overnight.
• Handle a non-stop flow of cases, DIY billing queries, and financial requests via a shared inbox and Salesforce with high operational resilience.
• Send monthly statements to customers and resolve discrepancies immediately upon receipt.
• Reduce DSO (Days Sales Outstanding), improve CEI (Collection Effectiveness Index), and minimize bad debt expense of the assigned global portfolio.
• Identify systemic billing or operational issues impacting cash flow and proactively lead cross-functional resolution efforts.
• Act as a key contributor in cash forecasting by providing accurate short- and long-term collection projections based on portfolio trends.
• Communicate real-time account status, risks, and next actions proactively to Sales and Account Managers.
• Oversee daily cash applications in ERP systems and lead investigations into complex unallocated/unapplied cash receipts.
• Issue reminder and legal notices to customers based on the Credit Control policy.
• Collaborate with Internal Sales, AMs, Finance, Legal, and billing teams with an "on-your-toes" urgency to resolve discrepancies and unblock revenue.
• Monitor and report on potential bad debts and portfolio health with a sharp, numerical eye.
• Strengthen internal controls and compliance around AR processes, ensuring audit readiness and policy adherence.
• Determine when accounts should be sent to outside collection agencies when all internal strategic efforts have been exhausted.
• Generate sophisticated monthly and ad-hoc reporting metrics on the performance of the portfolio.
• Lead the setting of credit limits for new and existing customers.
• Manage credit card workflows end-to-end, including charges, refunds, and formally challenging invalid chargebacks with supporting evidence.
• Actively leverage Enterprise AI platforms (Gemini, ChatGPT, Claude, etc.) to drive process optimization, build automations, and streamline collection workflows.

What you’ll bring

• Minimum 10–12 years’ experience in an Accounts Receivable / Collections role.
• Ability to adjust priorities instantly under pressure to meet non-stop deadlines.
• High stamina and flexibility within a constantly changing, high-volume environment.
• Elite interpersonal and diplomatic negotiation skills.
• Excellent verbal and written communication skills suitable for senior stakeholders.
• Ability to cooperate and lead collaboration effectively with team members.
• Proven track record of reducing DSO and improving cash collections.
• Sharp, proactive attitude – the ability to take immediate initiative to get things done.
• Expert Microsoft Excel (Power Query/Pivot) and IT skills with an exceptional eye for numbers.
• Highly motivated with a continuous eye for process improvement and automation.
• Deep expertise in managing global portfolios across multiple currencies and international markets.
• Deep expertise in Tier-1 ERP and CRM ecosystems (e.g., SAP, NetSuite, Salesforce) with the ability to drive system-related projects.
• AI-savvy and curious about technology; comfort using Enterprise AI tools to automate repetitive tasks.
• Experience of working with advertising/marketing agencies is highly preferred

WHO YOU ARE:

We are seeking a highly motivated Senior Data Analyst with strong technical expertise, business acumen, and strategic problem-solving abilities. In this role, you will independently own and drive analytics initiatives within the Operations team, translating data into actionable insights that improve efficiency, decision-making, and key business KPIs. 

You will work closely with stakeholders across Operations, Product, Data Engineering, and Business Strategy to identify opportunities for process optimization, automate decision-making, and create scalable analytics frameworks. This is a high-impact individual contributor role that requires both deep analytical skills and the ability to influence business strategy through data. 

WHAT YOU’LL DO:

• Drive analytics strategy: Independently own and drive key analytics initiatives in Operations, proactively identifying areas for efficiency improvements and cost optimization.
• Advanced analytics & measurement: Move beyond basic dashboards and leverage inferential modeling, causal analysis, and experimental design to generate actionable insights.
• Experimentation & testing: Design and implement A/B tests to measure the impact of operational improvements, optimizing key processes such as fraud detection, customer interactions, and compliance.
• Operational KPIs & business impact: Develop frameworks to measure Turnaround Time (TAT), Cost Per Transaction, SLA adherence, and other key operational metrics, ensuring data-driven decision-making.
• Data storytelling & visualization: Translate complex data insights into clear, actionable recommendations using visual storytelling techniques in Power BI and other visualization tools.
• Cross-functional collaboration: Work closely with stakeholders across Operations, Data Engineering, and Product to align analytics initiatives with business needs.
• Scalability & automation: Partner with Data Engineering to enhance data pipelines, data models, and automation efforts that improve efficiency and reduce manual work.
• Thought leadership & best practices: Drive data analysis best practices and mentor junior analysts, fostering a culture of analytical rigor and excellence.

WHAT YOU’LL NEED:

• 6+ years of experience in data analytics, with a focus on Operations, Business Strategy, or Process Optimization. 
• Expertise in SQL, Python and with a strong ability to work with relational cloud databases (Redshift, BigQuery, Snowflake) and unstructured datasets. 
• Experience designing A/B tests and experimentation frameworks to drive operational improvements. 
• Strong statistical knowledge, including regression analysis, time-series forecasting, and causal inference modeling. 
• Experience in operations analytics such as workforce efficiency, process optimization, risk modeling, and compliance analytics. 
• Hands-on experience with data visualization tools (Power BI, Tableau, Looker) and the ability to present insights effectively to leadership. 
• Ability to work independently, take ownership of projects, and influence business decisions through data-driven recommendations. 
• Strong problem-solving skills and a proactive mindset to identify business opportunities using data 

Bonus Points If You Have:

• Experience with ML/AI applications in operational efficiency (e.g., anomaly detection, predictive modeling, workforce automation). 
• Familiarity with event-tracking frameworks and behavioral analytics. 
• Strong data storytelling skills—can translate complex data into concise, compelling narratives. 
• Prior experience in a fast-paced, high-growth environment with a focus on scaling data analytics. 

WHAT’S IN IT FOR YOU?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

_#LI-RS1

WHO YOU ARE:

We are seeking a highly motivated Senior Data Analyst with strong technical expertise, business acumen, and strategic problem-solving abilities. In this role, you will independently own and drive analytics initiatives within the Operations team, translating data into actionable insights that improve efficiency, decision-making, and key business KPIs. 

You will work closely with stakeholders across Operations, Product, Data Engineering, and Business Strategy to identify opportunities for process optimization, automate decision-making, and create scalable analytics frameworks. This is a high-impact individual contributor role that requires both deep analytical skills and the ability to influence business strategy through data. 

WHAT YOU’LL DO:

• Drive analytics strategy: Independently own and drive key analytics initiatives in Operations, proactively identifying areas for efficiency improvements and cost optimization.
• Advanced analytics & measurement: Move beyond basic dashboards and leverage inferential modeling, causal analysis, and experimental design to generate actionable insights.
• Experimentation & testing: Design and implement A/B tests to measure the impact of operational improvements, optimizing key processes such as fraud detection, customer interactions, and compliance.
• Operational KPIs & business impact: Develop frameworks to measure Turnaround Time (TAT), Cost Per Transaction, SLA adherence, and other key operational metrics, ensuring data-driven decision-making.
• Data storytelling & visualization: Translate complex data insights into clear, actionable recommendations using visual storytelling techniques in Power BI and other visualization tools.
• Cross-functional collaboration: Work closely with stakeholders across Operations, Data Engineering, and Product to align analytics initiatives with business needs.
• Scalability & automation: Partner with Data Engineering to enhance data pipelines, data models, and automation efforts that improve efficiency and reduce manual work.
• Thought leadership & best practices: Drive data analysis best practices and mentor junior analysts, fostering a culture of analytical rigor and excellence.

WHAT YOU’LL NEED:

• 5+ years of experience in data analytics, with a focus on Operations, Business Strategy, or Process Optimization. 
• Expertise in SQL, Python and with a strong ability to work with relational cloud databases (Redshift, BigQuery, Snowflake) and unstructured datasets. 
• Experience designing A/B tests and experimentation frameworks to drive operational improvements. 
• Strong statistical knowledge, including regression analysis, time-series forecasting, and causal inference modeling. 
• Experience in operations analytics such as workforce efficiency, process optimization, risk modeling, and compliance analytics. 
• Hands-on experience with data visualization tools (Power BI, Tableau, Looker) and the ability to present insights effectively to leadership. 
• Ability to work independently, take ownership of projects, and influence business decisions through data-driven recommendations. 
• Strong problem-solving skills and a proactive mindset to identify business opportunities using data 

Bonus Points If You Have:

• Experience with ML/AI applications in operational efficiency (e.g., anomaly detection, predictive modeling, workforce automation). 
• Familiarity with event-tracking frameworks and behavioral analytics. 
• Strong data storytelling skills—can translate complex data into concise, compelling narratives. 
• Prior experience in a fast-paced, high-growth environment with a focus on scaling data analytics. 

WHAT’S IN IT FOR YOU?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

_#LI-RS1

Overview: The Senior Product Owner is responsible for establishing a deep product expertise both from a technical and market perspective by understanding buyer and user personas, value proposition, benefits, features and functionality, competitive landscape, architecture, code base, and technical components. This person collaborates closely with other product owners, product managers, scrum master(s), and development managers to leverage Agile processes and tools which support product requirements, sprint review, backlog refinement (grooming), sprint planning, retrospectives, and backlog/ticket creation. This role will partner closely with product managers in reviewing product roadmaps and drive the prioritization of work accordingly. This role will plan, prioritize, and maintain product feature backlog and development for a product and owns and drives product release planning, backlog prioritization, and ticket review through the elaboration of user stories. This person has prior experience with software-as-a-service (SAAS) distribution models. 

Duties and Responsibilities:

• Adopt and role model Agile behaviors while building an inclusive team culture.
• Drive strong collaboration across internal stakeholders including product, engineering, corporate development, and marketing to ensure timely execution and delivery of our products to market.

• Engage with internal and external stakeholders to inform product and feature design to drive perspective, requirements, and prioritization of the backlog in line with the product vision and while communicating expectations to internal and external stakeholders.
• Develop detailed business requirements that meet the needs of internal and external stakeholders and support corporate objectives; 
• Analyze the current system or application, conceptualize and define operational problems, model and present recommended enhancements and modifications, and walk each new enhancement or modification through the development process, from planning and preparation to testing and implementation; 
• Oversee the design, prioritization, and delivery of products through the software development lifecycle, from concept to testing, deployment, adoption and value realization
• Perform validation and testing of solutions through managing and executing user acceptance plans, collaborating with the engineering team during user testing and complex validation sessions, and responding to technical and functional product questions raised by stakeholders, and reformulate solutions as necessary to ensure that the recommended solution is responsive to the data requirements; 
• Analyze the impact of a proposed solution on connected processes, systems, and/or applications to determine the best course of action to achieve the desired outcome; 
• Assist in the development of roadmaps and business strategy for assigned product or department; 
• Demonstrate robust knowledge of the healthcare industry, product management, and software development to translate problems, needs, and opportunities into user stories. 
• Display effective time management across complex and overlapping projects while supporting your team with schedule and priority management.
• Maintain compliance with Inovalon’s policies, procedures and mission statement; 
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and 
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. 

Job Requirements:

• Minimum 3-5 years of experience with exposure to SAAS products within the healthcare industry as a business analyst or related role; 
• Minimum 2 years of experience driving the integration of 3rd party applications with major EHR systems (e.g., Cerner, Meditech, athenahealth, Veradigm, or Epic), or experience in EHR clinical module configuration;
• Prior experience with Payer-Provider Integration preferred, including familiarity with electronic data exchange for value-based care, risk adjustment, or HEDIS quality reporting;
• Deep technical proficiency in SMART on FHIR, OAuth 2.0, SMART Backend Services, Epic Public and Private Web Service APIs;
• Expertise in the clinical workflow, with the ability to integrate external application features to provider’s native workflow;
• Deep understanding of HL7 FHIR resources and a proven ability to map complex clinical data elements to FHIR R4 or US Core profiles;
• Direct experience documenting requirements for RESTful APIs, webhooks, and backend services that facilitate bi-directional data exchange between SaaS platforms and EHR data tiers;
• Expertise in CDS Hooks, including the ability to design trigger logic for Information, Suggestion, and App Link cards that minimize "alert fatigue" for clinicians;
• Agile / SCRUM experience and/or certification; 
• Excellent interpersonal, written, and oral communication skills; 
• High level of honesty, respect, dependability and flexibility; 
• Experience in fast-paced and rapidly growing environment; 
• Strong business acumen; 
• Must be comfortable gathering feedback from internal and external stakeholders. 
• Mastery of Microsoft Office tools, including Word, Excel, and PowerPoint preferred; and
• Great organizational skills and ‘get things done’ attitude.

Education:

• Bachelor’s degree or an equivalent combination of education and experience.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include up to 10%.

Overview: The Senior Product Owner is responsible for establishing a deep product expertise both from a technical and market perspective by understanding buyer and user personas, value proposition, benefits, features and functionality, competitive landscape, architecture, code base, and technical components. This person collaborates closely with other product owners, product managers, scrum master(s), and development managers to leverage Agile processes and tools which support product requirements, sprint review, backlog refinement (grooming), sprint planning, retrospectives, and backlog/ticket creation. This role will partner closely with product managers in reviewing product roadmaps and drive the prioritization of work accordingly. This role will plan, prioritize, and maintain product feature backlog and development for a product and owns and drives product release planning, backlog prioritization, and ticket review through the elaboration of user stories. This person has prior experience with software-as-a-service (SAAS) distribution models. 

Duties and Responsibilities:

• Adopt and role model Agile behaviors while building an inclusive team culture.
• Drive strong collaboration across internal stakeholders including product, engineering, corporate development, and marketing to ensure timely execution and delivery of our products to market.
• Engage with internal and external stakeholders to inform product and feature design to drive perspective, requirements, and prioritization of the backlog in line with the product vision and while communicating expectations to internal and external stakeholders.
• Develop detailed business requirements that meet the needs of internal and external stakeholders and support corporate objectives; 
• Analyze the current system or application, conceptualize and define operational problems, model and present recommended enhancements and modifications, and walk each new enhancement or modification through the development process, from planning and preparation to testing and implementation; 
• Oversee the design, prioritization, and delivery of products through the software development lifecycle, from concept to testing, deployment, adoption and value realization
• Perform validation and testing of solutions through managing and executing user acceptance plans, collaborating with the engineering team during user testing and complex validation sessions, and responding to technical and functional product questions raised by stakeholders, and reformulate solutions as necessary to ensure that the recommended solution is responsive to the data requirements; 
• Analyze the impact of a proposed solution on connected processes, systems, and/or applications to determine the best course of action to achieve the desired outcome; 
• Assist in the development of roadmaps and business strategy for assigned product or department; 
• Demonstrate robust knowledge of the healthcare industry, product management, and software development to translate problems, needs, and opportunities into user stories. 
• Display effective time management across complex and overlapping projects while supporting your team with schedule and priority management.
• Maintain compliance with Inovalon’s policies, procedures and mission statement; 
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and 
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. 

Job Requirements:

• Minimum 3-5 years of experience with exposure to SAAS products as a business analyst or related role; 
• Agile / SCRUM experience and/or certification; 
• Excellent interpersonal, written, and oral communication skills; 
• High level of honesty, respect, dependability and flexibility; 
• Experience in fast-paced and rapidly growing environment; 
• Strong business acumen; 
• Must be comfortable gathering feedback from internal and external stakeholders. 
• Mastery of Microsoft Office tools, including Word, Excel, and PowerPoint preferred; and
• Great organizational skills and ‘get things done’ attitude.

Education:

• Bachelor’s degree or an equivalent combination of education and experience.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include up to 10%.