We're looking for a high energy, detail-oriented and hands-on individual to join the Revenue team as a Senior Specialist 2. This is a brand new role created to support the company's growth and will be based out of our Gurugram office.This individual will be required to assist in leading all revenue operations processes consisting of month end close, booking entries to the general ledger, reviewing sales transactions in our ERP system for completeness and accuracy, and revenue and deferred revenue account reconciliations.

This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Team Description

The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue. 

Candidate Profile:

Bachelor's degree or equivalent in Accounting (CA/CPA is a plus) with 5+ years of experience in a similar role within a global revenue accounting team

• Knowledge of revenue operations, revenue recognition and reconciliation process
• Prior experience working with sales data, customer contracts and product offerings
• Intermediate to advanced in MS Excel & experience working with large volumes of data
• Previous experience in Software/SaaS industry
• Knowledge of ERP and CRM systems (NetSuite, Salesforce)
• Proficient knowledge of US GAAP and ASC 606
• Experience working in a SOX-controlled environment 

Strong analytical, research, and problem solving skillsAcute attention to detail and well developed organization and time management skillsMust be self-motivated, flexible, deadline-oriented and able to complete tasks with minimal supervisionGood verbal and written communication skills, specifically the ability to articulate issues and present findings in a clear and summarized mannerAbility to adapt quickly in a rapidly scaling, dynamic environment, and align well with MongoDB’s core values

Position Expectations:

• Own month end close activities including cash activity, flux and other analyses, reconciliations and revenue recognition 
• Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations 
• Support review of different revenue streams for appropriate revenue treatments
• Perform analyses to assess the need for combining contracts pursuant to ASC 606
• Validate completeness and accuracy of SAAS usage and professional services data for revenue recognition
• Assist in calculation of self serve revenue from online credit card transactions 
• Assist in work papers, PBC’s and process walk-throughs for audits (internal and external)
• Prepare contract review write ups by identifying any non-standard terms and documenting accounting conclusions
• Maintain deferred revenue and contract asset schedule
• Prepare executive-level analytics for various internal and external presentations
• Partner cross-functionally with key internal business partners, such as GL, OTC, and Business Systems on ongoing issues and help drive to conclusion
• Assist in other ad hoc project work as required

Success Measures:

• A successful candidate must have the ability to operate effectively in a fast moving environment as well as have experience and a strong interest in operational processes.
• In 30 days, a successful candidate will become familiar with our business, product offerings, and revenue streams. 
• In 3 - 6 months, you’ll become familiar with our internal systems, operational workflows, and accounting close tasks assigned to you and would be performing them independently.  
• In 6 - 9 months, you’ll have established relationships with key business partners such as GL, Billing/OTC, and Business Systems/ERP and would be working directly with them as and when issues arise.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We're looking for a high energy, detail-oriented and hands-on individual to join the Revenue team as a Senior Specialist 2. This is a brand new role created to support the company's growth and will be based out of our Gurugram office.This individual will be required to assist in leading all revenue operations processes consisting of month end close, booking entries to the general ledger, reviewing sales transactions in our ERP system for completeness and accuracy, and revenue and deferred revenue account reconciliations.

This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!

The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue. 

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Candidate Profile

Bachelor's degree or equivalent in Accounting (CA/CPA is a plus) with 3+ years of experience in a similar role within a global revenue accounting team

• Knowledge of revenue operations, revenue recognition and reconciliation process
• Prior experience working with sales data, customer contracts and product offerings
• Intermediate to advanced in MS Excel & experience working with large volumes of data
• Previous experience in Software/SaaS industry
• Knowledge of ERP and CRM systems (NetSuite, Salesforce)
• Proficient knowledge of US GAAP and ASC 606
• Experience working in a SOX-controlled environment 

Strong analytical, research, and problem solving skillsAcute attention to detail and well developed organization and time management skillsMust be self-motivated, flexible, deadline-oriented and able to complete tasks with minimal supervisionGood verbal and written communication skills, specifically the ability to articulate issues and present findings in a clear and summarized mannerAbility to adapt quickly in a rapidly scaling, dynamic environment, and align well with MongoDB’s core values

Position Expectations

• Own month end close activities including cash activity, flux and other analyses, reconciliations and revenue recognition 
• Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations 
• Support review of different revenue streams for appropriate revenue treatments
• Perform analyses to assess the need for combining contracts pursuant to ASC 606
• Validate completeness and accuracy of SAAS usage and professional services data for revenue recognition
• Assist in calculation of self serve revenue from online credit card transactions 
• Assist in work papers, PBC’s and process walk-throughs for audits (internal and external)
• Prepare contract review write ups by identifying any non-standard terms and documenting accounting conclusions
• Maintain deferred revenue and contract asset schedule
• Prepare executive-level analytics for various internal and external presentations
• Partner cross-functionally with key internal business partners, such as GL, OTC, and Business Systems on ongoing issues and help drive to conclusion
• Assist in other ad hoc project work as required

Success Measures

• A successful candidate must have the ability to operate effectively in a fast moving environment as well as have experience and a strong interest in operational processes
• In 30 days, a successful candidate will become familiar with our business, product offerings, and revenue streams
• In 3 - 6 months, you’ll become familiar with our internal systems, operational workflows, and accounting close tasks assigned to you and would be performing them independently
• In 6 - 9 months, you’ll have established relationships with key business partners such as GL, Billing/OTC, and Business Systems/ERP and would be working directly with them as and when issues arise

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID : 1273410546

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software. 

We're looking for a high-energy, detail-oriented and hands-on individual to join the Revenue Team as a Revenue Lead. This role will be based out of our Gurugram, India  office and will primarily be responsible for analyzing and reviewing complex revenue transactions, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners. In addition, this role will participate in month-end and quarter-end close activities and be responsible for mentoring a small team of revenue accountants based in Gurugram, India. 

This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Team Description

The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation, and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue. 

Candidate Profile

• Bachelor's degree in Accounting (CA/CPA preferred) with at least 7+ years of experience in a similar role at a public, high-growth SaaS or technology company
• Prior experience with revenue operations, revenue recognition and reconciliation processes including working with sales data, customer contracts and new product offerings
• Deep expertise in ASC 606 
• Experience in hiring, managing and mentoring high performing teams
• Proficiency in MS Excel and working with large volumes of data
• Knowledge of ERP and CRM systems (NetSuite, Salesforce) 
• Strong analytical, research, and problem-solving skills
• Acute attention to detail and well-developed organization
• Excellent time management skills and ability to work in a fast-paced environment
• Must be self-motivated, flexible, deadline-oriented, and have the ability to independently drive projects to completion
• Outstanding interpersonal, communication, and business partnering skills with demonstrated ability to work cross functionally at various levels within a company

Position Expectations

• Provide subject matter expertise on the treatment of revenue accounting transactions (under ASC 606) and related financial reporting requirements
• Lead the execution of quarterly reviews and year-end financial audits by external auditors
• Participate in month-end close activities comprising various revenue analyses, booking JEs, account reconciliations and revenue recognition
• Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations 
• Review and validate different revenue streams for appropriate revenue treatments
• Review contract write-ups to ensure that revenue is recognized in accordance with ASC 606
• Assist with preparation and review of executive-level analytics for various internal and external presentations
• Work cross-functionally with key internal business partners, such as GL, OTC, FP&A and Business Systems on ongoing NPI initiatives
• Assist with special projects and ad hoc requests as required

Success Measures

• A successful candidate must have the ability to operate effectively in a fast-moving, global environment as well as have experience and a strong interest in revenue advisory processes
• In 30 days, a successful candidate will have become familiar with our business, product offerings, and revenue streams
• In 3 to 6 months, you’ll have become familiar with our internal systems, operational workflows and accounting close tasks assigned to you and would be performing them independently
• In 6 to 9 months, you’ll have established relationships with key business partners such as GL, OTC, FP&A and Business Systems and would be working directly with them as and when issues arise
• In 12 months and beyond, this role will be established as a key resource for GTM Ops and responsible for supporting all triage responsibilities

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 1273394186

We're looking for a high-energy, detail-oriented and hands-on individual to join the Revenue Team as a Revenue Lead. This role will be based out of our Gurugram, India  office and will primarily be responsible for analyzing and reviewing complex revenue transactions, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners. In addition, this role will participate in month-end and quarter-end close activities and be responsible for mentoring a small team of revenue accountants based in Gurugram, India. 

This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Team Description

The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation, and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue. 

Candidate Profile

• Bachelor's degree in Accounting (CA/CPA preferred) with at least 7+ years of experience in a similar role at a public, high-growth SaaS or technology company
• Prior experience with revenue operations, revenue recognition and reconciliation processes including working with sales data, customer contracts and new product offerings
• Deep expertise in ASC 606 
• Experience in hiring, managing and mentoring high performing teams
• Proficiency in MS Excel and working with large volumes of data
• Knowledge of ERP and CRM systems (NetSuite, Salesforce) 
• Strong analytical, research, and problem-solving skills
• Acute attention to detail and well-developed organization
• Excellent time management skills and ability to work in a fast-paced environment
• Must be self-motivated, flexible, deadline-oriented, and have the ability to independently drive projects to completion
• Outstanding interpersonal, communication, and business partnering skills with demonstrated ability to work cross functionally at various levels within a company

Position Expectations

• Provide subject matter expertise on the treatment of revenue accounting transactions (under ASC 606) and related financial reporting requirements
• Lead the execution of quarterly reviews and year-end financial audits by external auditors
• Participate in month-end close activities comprising various revenue analyses, booking JEs, account reconciliations and revenue recognition
• Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations 
• Review and validate different revenue streams for appropriate revenue treatments
• Review contract write-ups to ensure that revenue is recognized in accordance with ASC 606
• Assist with preparation and review of executive-level analytics for various internal and external presentations
• Work cross-functionally with key internal business partners, such as GL, OTC, FP&A and Business Systems on ongoing NPI initiatives
• Assist with special projects and ad hoc requests as required

Success Measures

• A successful candidate must have the ability to operate effectively in a fast-moving, global environment as well as have experience and a strong interest in revenue advisory processes
• In 30 days, a successful candidate will have become familiar with our business, product offerings, and revenue streams
• In 3 to 6 months, you’ll have become familiar with our internal systems, operational workflows and accounting close tasks assigned to you and would be performing them independently
• In 6 to 9 months, you’ll have established relationships with key business partners such as GL, OTC, FP&A and Business Systems and would be working directly with them as and when issues arise
• In 12 months and beyond, this role will be established as a key resource for GTM Ops and responsible for supporting all triage responsibilities

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

As a Senior Engagement Manager, Professional Services Sales, you will be a key leader within the Sales organization and work cross-functionally with the Application Modernization Platform (AMP), Professional Services (Delivery), and Customer Success organizations to drive professional services sales and subscription renewals. This is a quota carrying position.

We are looking to speak to candidates who are based in Bengaluru or Gurugram for our hybrid working model.

An ideal candidate will have

• A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
• 7+ years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
• Experience owning their own PS quota, pipeline generation, and forecasting
• An understanding of the intersection of AI & Modernization
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
• The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
• An ability to scope and estimate projects
• Ability to travel up to 20% of the time

Other helpful skills include

• Experience with delivery of professional services (ie. Project Manager/Consultant, Pre-Sales or Sales)
• General knowledge of Databases (RDBMS, SQL, NoSQL)
• Knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
• Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, Azure, GCP, Kubernetes, Openshift

What you’ll do at MongoDB

• Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
• Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work (SOWs)
• Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
• Have a solid sense of ownership, driving all deals or technical scoping from inception to closure
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region
• Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
• Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
• Proactively seek opportunities to support and mentor other team members and share best practices
• Have situational awareness and react appropriately in group settings

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We’re looking for a Digital Account Manager who can build strong client partnerships, drive impactful digital work, and lead projects from pitch to execution.

In this role, you will work closely with clients and internal teams to understand business needs, solve challenges, and deliver high-quality, integrated digital solutions.

What you’ll do

• Lead end-to-end delivery of digital projects, from briefing to execution
• Build and grow long-term client relationships, identifying opportunities to expand accounts
• Act as the key point of contact for clients, with a deep understanding of their business and industry landscape
• Collaborate with cross-functional teams across strategy, production, and operations
• Drive responses to briefs and RFPs, shaping solutions with internal teams
• Manage project scope, timelines, and budgets to ensure seamless delivery
• Support sales efforts and contribute to business growth
• Coordinate across global teams to deliver integrated work
• Track and report on project performance, including sales and forecasts

What we’re looking for

• 5+ years of experience in account management within digital, advertising, or related fields
• Proven ability to grow client accounts and manage senior stakeholder relationships
• Strong understanding of the digital ecosystem and integrated marketing
• Experience managing diverse projects including digital, film, and experiential
• Excellent communication, planning, and stakeholder management skills
• Ability to work across teams, geographies, and time zones
• Calm under pressure with strong problem-solving skills
• Hands-on mindset with the ability to both execute and lead
• Experience working with large or global clients is a plus
• MBA or postgraduate degree in Marketing preferred

If this sounds like you, we’d love to hear from you.

#LI-Hybrid
#LI-PP1

Digital Asset Manager

In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions. 

In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery. 

Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams. 

Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.

In this role, you will:

• Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
• Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team. 
• Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks. 
• Flag in advance any risks related to the timeliness or completeness of the delivery of the files. 
• Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
• Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process. 
• Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
• Develop and maintain training materials for both the DAM and its integrated tools.
• Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
• Collaborate with your counterparts in other time zones.
• Answer first-line support questions on the use of the DAM and the asset library.

Experience you already have:

• 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
• Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
• You’re experienced in working with creative, ops and account teams.
• You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
• You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
• An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
• Fluent in English, both written and verbal, with excellent communication skills.
• You are a consummate networker and relationship builder with the ability to navigate a global organization.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to work under pressure of tight deadlines and changing priorities.

#LI-SC1

#Hybrid

More about the role:

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies, and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company.

The Account Manager– Marketing Communications at Burson Group India will be responsible for determining the marketing strategy of the firm & lead all outreach initiatives for marketing the firm. The individual will take full responsibility for the reputation management of the firm along with the leadership.

The purpose of this role is to have an impact on the Burson Group India brand through progressive marketing strategies across all media. To develop, establish and maintain marketing strategies to meet organizational objectives. Effective management of the marketing, advertising, sponsorships, and promotional activities of the organization. Responsible for external communication, supporting new services and partnerships, messaging & content creation, conceptualizing special events, sponsorships & promotions, and thought leadership initiatives of the firm. Experience in identifying target audiences and devising campaigns that engage, inform, and motivate them. An organized individual, with excellent time-management skills. Creative thinker, able to work under pressure & meet deadlines. Persuasive, enthusiastic and tenacious.

What you'll do:

Technical Competency

This section describes the key areas in which this role will need to deliver results.  Technical Competencies are measurable skills for an individual to succeed in this role.

 Marketing Acumen:

• Develops and executes marketing plans and programs, both short and long term in line with the firm’s Business Strategy, in consultation with the CM&GO – Burson Group India or as aligned.
• Research analyzes, and monitors communications industry trends so that marketing opportunities may be capitalized, and the effect of competitive activity may be minimized.
• Creation and publication of all marketing material in line with company messaging and marketing plans.
• Plans and oversees the organization’s promotion activities including print, electronic, and direct mail outlets.
• Communicate with external partners on ongoing campaigns.
• Overall responsibility for brand management and corporate identity
• Works with writers and designers, overseeing copywriting, design, layout, and production of marketing materials.
• Working in collaboration with Burson Group India’s Digital Marketing expert for online campaigns
• Ensures effective control of marketing results and that corrective action takes place to be certain that the achievement of marketing objectives are within designated budgets.
• Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
• Implementing the Marketing Calendar (Events, Awards, Publications, Speaking Opportunities, Sponsorships, Partnerships etc.).
• Facilitates new business process across practices (Case Studies, Playbook, Credentials, Bios, Role Scope & Financial Proposal Templates etc.)
• Create, edit, storyboard, and manage entire awards entry process on behalf of Burson Group India and its clients.
• Supervises the Marketing Section on SharePoint and ensures all marketing knowledge is updated
• Ensure compliance with all systems, processes and policies.

 Fiscal Management

• Manage the implementation, tracking and measurement of integrated marketing campaigns, on time and within budget.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Develop short and long-term plans and budgets for PR programs and their activities, monitor progress, assure adherence, and evaluate performance.

 Team Leadership Skills

• Act as a leader to client teams and oversees team performance by prioritizing responsibilities and delegating tasks according to the capabilities and experience of team members and client budget and needs.
• Ensures that teams are equipped with the right resources, tools, and training to build high performing teams and manage workloads.
• Is an active mentor who serves as a trusted coach and is available in formal and informal ways to guide professional development and grow and retain talent.
• Fosters teamwork and builds morale and motivation within account teams, ensuring that good performance and efforts are recognized.
• Takes an active interest in the career development of team members, sets realistic and achievable qualitative and quantitative goals for team members in performance appraisals and follows-up regularly.
• Develops the team’s expertise in clients’ business and conducts on-the-job training and formal training sessions as appropriate.

 Behavioural Competency Requirements

• This section describes the Behavioural Competencies that are critical to succeed in this role. Behavioural Competencies are measurable characteristics that contribute to improved performance.

Personal Learning

• Picks up on the need to change personal, interpersonal, and managerial behaviour quickly; watches others for their reactions to his/her attempts to influence and perform and adjusts; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly.

 Business Acumen

• Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

Developing Direct Reports and Others

• Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the development system in the organization; is a people builder.

Negotiating

• Can negotiate skilfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly by other parties to the negotiations; has a good sense of timing.

Experience that contributes to success:

• Minimum 4+ years of experience in marketing communications, with at least one year leading a team.
• Bachelor’s degree in, Communications, or a related field.

Overview:

As a Senior Customer Success Manager, you will play a pivotal role in ensuring our customers' success and satisfaction. You will be responsible for developing and maintaining strong relationships with SMB and Commercial clients, understanding their needs, and providing strategic guidance to help them achieve their goals. Your expertise in customer success strategies, combined with your excellent communication and problem-solving skills, will be instrumental in driving customer retention and growth.

Key Responsibilities:

• Client Relationship Management:
• Build and maintain strong relationships with key clients, serving as their trusted advisor.
• Proactively engage with clients to understand their business objectives and challenges.
• Act as the primary point of contact for escalations and issue resolution, ensuring timely and effective resolution of client concerns.
• Strategic Account Management:
• Develop and implement strategic account plans to drive customer success and maximize value for both the client and the company.
• Identify opportunities for upselling and cross-selling additional products or services to existing clients.
• Collaborate with internal teams, including sales, product management, and support, to align strategies and ensure seamless delivery of solutions to clients.
• Account Health Assessment and Risk Mitigation:
• Assess the health of client accounts by tracking product adoption and usage patterns.
• Identify potential risks to customer satisfaction and retention.
• Develop and implement risk mitigation plans to proactively address issues and minimize churn.
• Collaborate with internal teams to ensure the timely resolution of any identified risks or challenges impacting customer success.
• Customer Advocacy:
• Champion the voice of the customer within the organization, advocating for enhancements to products or processes based on client feedback and insights.
• Work closely with the product development team to prioritize feature requests and enhancements that align with customer needs and objectives.
• Performance Monitoring and Reporting:
• Track and analyze key performance metrics related to customer satisfaction, retention, and expansion.
• Generate regular reports and presentations to communicate VoC, performance trends, opportunities, and challenges to internal stakeholders and senior management.
• Team Leadership and Mentoring:
• Provide guidance and mentorship to junior members of the customer success team, helping them develop their skills and achieve their goals.
• Foster a collaborative and supportive team environment, encouraging knowledge sharing and best practices.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field; Master's degree preferred.
• Proven experience (5+ years) in a customer success or account management role in a B2B SaaS environment (this is a must).
• Demonstrated track record of managing complex client relationships and driving customer success initiatives.
• Strong analytical skills with the ability to interpret data and trends to inform decision-making.
• Excellent communication and presentation skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences.
• Strategic thinker with a proactive and solution-oriented approach to problem-solving.
• Team player with strong leadership abilities and a passion for mentoring and developing others.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health benefits package.
• Flexible work arrangements, including remote options.
• Opportunities for professional development and career growth.
• Dynamic and collaborative work environment with a focus on innovation and creativity.

Join our team and make a significant impact on the success of our clients while advancing your career in customer success management!

As the Manager of Support Escalations, you will build on a world-class internal escalations team. Leveraging existing vendor expertise and internal systems, you’ll be setting the tone and voice for how we engage with our internal customers. From building policies and procedures for sensitive escalations, to establishing routines on data collection and insights sharing, this role will be pivotal to our growing support ecosystem. We’re not talking about your everyday account issues. You’ll be working with product, legal, developer relations and legal to support the highest profile cases that come through. Our community of internal stakeholders continuously advocate for our customers, and this team is a center point of that.

You will report to the Trust and Safety Operations Manager.

You Will: 

• Build upon and drive a world-class internal escalations and insights program, evolving our escalation systems and engagement methods. 
• Transition the program from transactional response to proactive prevention by identifying root causes of support and economy errors and partnering with cross-functional teams to implement systemic fixes.
• Transform raw escalation data into actionable insights, providing leadership with visibility into emerging trends and the effectiveness of our current policies.
• Partner with Product Support Managers to brainstorm and implement new policies and procedures across support operations derived from internal escalation insights. 
• Ensure industry-leading response times and high-quality resolutions for complex escalations maintaining strict SLAs while upholding the highest standards of accuracy and empathy.
• This role requires collaboration with team members based in California, USA.
• This role requires on-call work and weekends on a rotational basis.

You Have:

• Bachelor's degree or equivalent experience in business, operations, or a related field
• 8 years of experience in an operations leadership role focused on executive, legal, financial or high impact internal escalations.
• 2-4 years experience managing people to include coaching and development.
• Strong program management skills, with experience leading projects at scale
• Experience developing processes to improve operational efficiency
• Experience using data to lead decision-making
• Strong collaboration skills, with the ability to work with cross-functional teams, specifically product, engineering, and BPO workforces

You Are:

• Innovative: You proactively identify emerging risks and execute on out of the box ideas to achieve goals.
• Analytical: Excited to investigate large, ambiguous problems and measure the problems and the solutions.
• Proactive Problem Solver: You anticipate potential problems and take proactive and decisive action to solve them.
• Team-oriented: You lift up your peers and find ways to make the team stronger.

More about the role:

Burson is looking to hire an Account Manager for Corporate & Services team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience managing clients in the aviation, airline, or aerospace sectors will be preferred.

More about the role:

Burson India seeks a data-driven professional in Gurgaon location who can bridge the gap between traditional and social media to provide a holistic view of a brand’s standing. As an Account Manager within the Analytics team, you will be a key driver in redefining reputation as a competitive advantage for our clients. Your mission is to transform raw data into actionable insights that shape high-level communication strategies and innovative content marketing. You will act as an internal consultant, educating nuclear teams on fresh measurement methods and ensuring our global and domestic clients stay ahead of market trends.

What you'll do:

Data Management & Strategic Analysis

• Insight Generation: Analyze quantitative and qualitative PR and social media data to optimize brand strategy and identify target audience behaviors.
• Strategic Reporting: Develop and implement data collection systems and statistical techniques to provide ongoing, intuitive reports for domestic and global stakeholders.
• Competitive Intelligence: Conduct listening studies to identify brand differentiators and monitor consumer conversations to capitalize on opportunities or mitigate potential crises.
• System Optimization: Acquire data from primary and secondary sources, maintaining robust databases and optimizing statistical efficiency and quality. 

Innovation & Vendor Management

• Tool Ecosystem: Create and manage an analytics ecosystem for the Newsroom, integrating existing platforms with new, cutting-edge tools.
• Partner Evaluation: Vet software vendors and digital partners to ensure the firm’s analytics capabilities remain industry-leading.
• Trend Monitoring: Stay at the forefront of PR best practices and social media technology, acting as an early adopter to benefit client portfolios. 

Leadership & Operations

• Work Management: Set clear objectives, monitor progress, and provide constructive feedback on team results.
• Priority Setting: Focus team resources on critical goals, eliminating roadblocks to ensure high-quality delivery.
• Client Relationship: Act with a "customer-first" mindset, building trust by using data-driven feedback to improve products and services.

Experience that contributes to success:

Required Experience

• Industry Tenure: Minimum of 4 years of proven experience in the Analytics industry, specifically as a Communications Analysts.
• Technical Proficiency: Strong knowledge of statistics and hands-on experience using statistical packages to analyze large datasets.
• Tool Adaptability: Demonstrated ability to master various software tools for measurement, social listening, and boolean queries.

 Key Skill Set

• Analytical Rigor: Exceptional ability to collect, organize, and disseminate significant amounts of information with meticulous attention to detail and accuracy.
• Communication: Excellent written and verbal communication skills, with the ability to present complex findings clearly to non-technical stakeholders.
• Creative Problem Solving: A knack for "connecting the dots" between unrelated notions and contributing original ideas during brainstorming sessions.

Department: Customer Acquisition
Reports To: Sr. Director of Acquisition Ops

Role Overview

- We are seeking a highly organized and execution-driven ANP Operations Manager to support the operational backbone of our global partnerships and affiliate ecosystem.  

- This role will be responsible for managing partner lifecycle operations, systems administration, data governance, commission processes, and supporting the transition and optimization of our Partner Relationship Management (PRM) infrastructure.

- The ideal candidate combines strong operational rigor, systems thinking, data accuracy, and cross-functional coordination skills to ensure our partnerships function smoothly, scale effectively, and deliver measurable commercial outcomes.

Key Responsibilities

1) Partner & Platform Operations

• Maintain PAYO internal systems for partner lifecycle processes across (onboarding, status updates, account transitions, deactivations).
• Manage system integrity including partner account setup, permissions, and ownership transfers.
• Support offer and campaign configuration, updates, and periodic clean-up.
• Monitor partner activity logs and support troubleshooting requests from regional partnership teams
• Ensure data accuracy and compliance across partner management platforms.

2) CRM & Data Operations

• Support lead routing and source mapping within CRM systems in coordination with Marketing and regional partnership teams.
• Perform bulk data updates, uploads, and conversions.
• Maintain structured partner and account records across systems.
• Ensure clean data governance standards and documentation.

3) Back-Office & Program Operations

• Support offer management and internal tagging processes to enable accurate reporting and syncing.
• Maintain proper linkage between partners, programs, and payout entities.
• Manage account restrictions and operational escalations as requested by regional managers.
• Coordinate cross-functionally to resolve operational blockers.

4) Partner Commissions & Reconciliation

• Execute monthly partner commission processes in alignment with regional and central approvals.
• Maintain payout tracking and reconciliation documentation.
• Handle payout inquiries, adjustments, bonuses, and corrections.
• Collaborate with Finance and Accounting teams to ensure accurate and timely payments.
• Continuously improve payout accuracy and transparency processes.

5) PRM Implementation & Optimization

• Support the transition to and ongoing optimization of the Partner Relationship Management (PRM) platform.
• Map existing processes into scalable system workflows.
• Build and document SOPs to ensure operational consistency.
• Conduct QA and support deployment phases.
• Assist in feature rollouts and partner readiness enablement.
• Serve as a central operational contact for PRM-related requests.

Qualifications & Experience

• 5+ years of experience in partnerships operations, channel operations, affiliate operations, or revenue operations.
• Strong experience working with CRM systems (e.g., Salesforce or equivalent).
• Experience working with PRM tools and/or affiliate management platforms.
• Strong analytical and data management skills.
• Proven ability to manage cross-functional coordination with Sales, Marketing, Finance, and Product teams.
• Experience running commission processes and reconciliations is a strong advantage.
• Highly detail-oriented with strong documentation and process-building skills.

More about the role:

Burson is looking to hire an Account Manager for Enterprise Technology team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of startup clients across sectors is preferred

GLG is seeking candidates for a Sales Enablement position in Gurgaon.

The overall purpose of the role is to support the GLG Sales Team with research and other support activities, across the sales value chain.

The role will have direct and regular engagement to the GLG Business Development team and the broader organization, globally. The individual will report to the FS SE Lead based in Gurgaon who will provide a close mentoring environment.

This is an excellent opportunity to join our global organization with significant growth potential, for qualified individuals who share our values of learning and curiosity, responsibility, fresh perspectives, and integrity.

Key responsibilities include (but are not limited to):

• Team Management: Lead and mentor a diverse team of professionals. Foster a culture of collaboration, innovation, and continuous learning

• Consulting Mindset: Ability to translate business challenges into data-driven solutions. Skilled in stakeholder management, storytelling with data, and influencing senior executives
• Work closely with sales, marketing, product, and operations leadership to ensure strong cross-functional collaboration across the go-to-market (GTM) unit and that enablement initiatives are fully integrated with the broader business strategy.

• Develop and oversee the creation of high-impact sales enablement content, including playbooks, training content, and other resources that are aligned with the company’s messaging and positioning
• Help identify target prospects in priority markets and drive outreach strategy to develop the sales pipeline in existing and new accounts 
• Work alongside sales leadership to drive commercial success, develop account plans and engage with clients regularly to articulate the firm’s value proposition and uncover new growth opportunities for GLG​ product suite 
• Review CPQ opportunities, quotes, orders, and contracts for completeness and accuracy
• Be able to independently work on more complex LT requests
• Customized presentations and proposals development, articulating GLG’s value proposition and specific solutions
• Conduct in-depth company research, including organizational structures, key hierarchies, and office locations; strong proficiency in gathering and analyzing corporate information
• Sales Operations support, including SFDC CRM Maintenance (updating new accounts and users), generating client consumption reports, and supporting invoice and AR collection

An ideal candidate will have the following:

• Graduate / Postgraduate degree from a top-tier university
• Leadership Experience: Demonstrated success in leading large analytics programs and managing multi-disciplinary teams. Experience in managing multiple engagements simultaneously in a consulting or services environment.
• Excellent communication skills including oral and written abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
• Proficiency with key business tools including Salesforce, CPQ platforms etc
• Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail

• Proven experience in a team leadership or liaison role, demonstrating the ability to work effectively between different organizational levels and regions (US/Europe).

• Strong analytical bent of mind and structured problem-solving approach
• Capable of working independently with minimal supervision; comfortable navigating ambiguity

• Stakeholder Communication: Excellent communication and interpersonal skills to effectively partner directly with clients across US and Europe and with internal stakeholders.

• Excellent skills in MS Office especially Excel and PowerPoint; familiarity with resources such as LinkedIn, ContactOut, Apollo, etc., a plus

We seek bright, positive and flexible people who also:

• Act with the highest integrity and professionalism in all their endeavors
• Think creatively and focus on opportunities for growth
• Exhibit constant attention to detail
• Express a strong desire to work in a team
• Demonstrate the ability and initiative to handle increasing responsibility over time 

More about the role:

Burson is looking to hire an Account Manager for Corporate & Services team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of corporate clients is preferred.

More about the role:

Burson is looking to hire an Account Manager for StepUp team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 
• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of startup clients across sectors is preferred

The Role: 

To sustain and nurture solid relationships with key clients that generate the most income for Razorpay.

Roles and Responsibilities: 

• Building and maintaining relationships with clients and key personnel within their company. 
• Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota. 
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Attending meetings with clients inside and outside their offices to build better relationships with them. 
• Achieving client relationship targets and KPI’s as set by the team lead. 
• Liaising with internal departments to ensure client needs are fulfilled effectively.
• Escalating and resolving areas of concern as raised by clients. 
• Carrying out client satisfaction surveys and reviews. 
• Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM for any change with regard to a client. 

Mandatory Qualifications: 

• Overall 8+ years of relevant experience in Key Account Management/Sales in B2B space.
• Knowledge of best customer service practices. 
• Strong interpersonal skills and an ability to build rapport with customers.
• Go-getter attitude. 
• Hardworking with strong work ethics. 

Reports To: Senior Manager, Sales Operations
Business Unit: Finance, Accounting
Work Location: Gurugram with a minimum of 3 days per week’s work from office
Shift Timing: 12 PM IST to 9 PM IST  

Position Summary
 
GLG is currently looking for an Associate to join our Sales Operations team.  We are seeking a dynamic and self-motivated individual who is detail oriented and customer-service focused.  This role will report to the Sales Operations,  Senior Manager and will focus primarily on supporting the operational aspects of our contracting process as the Company transitions from one BRRP system to another.

 
Position Responsibilities include (but are not limited to):

•    1 Review the old and new contract setups in Salesforce to ensure a smooth transition between systems.
•    Assist with Salesforce account management, including activating new accounts and updating opportunity statuses
•    Responding to inbound requests from account managers and business development professionals, primarily related to new contracts, renewals and invoicing
•    Setup contracts in SalesForce as they are completed and signed
•    Maintaining appropriate support in Salesforce to facilitate Accounting’s review of strategic projects, including evidence of delivery of final reports, internal approvals, etc.
•    Working with the Billing Analyst to ensure that purchase orders are received from clients who require them
•    Assist with management of GLG Library access for client users

We are looking for: 
•    Around 2+ years of relevant experience
•    Must be highly organized and detail oriented with the ability to manage multiple tasks at one time; this role is very hands on and requires someone who will "roll up their sleeves"
•    Must be customer-service oriented with excellent communications skills and the ability to develop effective working relationships across the Company's operations
•    Experience with Salesforce and Microsoft Excel a plus

Sales Enablement - Manager

The Enablement Lead is a Front-office & face of Sales Enablement teams. This team acts as the Trusted Advisors and Growth Catalysts to the frontline Sales and CoE leaders. 

This role exists to help frontline and CoE leaders improve their time in front of the clients and to make that time impactful. The role acts as a single point of contact for frontlines to leverage all of Sales Enablement capabilities  

The role collaborates extensively with various departments of the organization thereby driving the overall sales efficiency to – 

Partnering with sales to drive business growth 

Support the BU Priorities with creation and execution in the business 

Driving growth through effective implementation of Sales Pillars and CoE agenda - like Account Planning, Renewals, Commercial strategy, capacity planning, competitive playbooks etc. 

Key Responsibilities  

Lead on of the Sales Enablement teams in Gurugram, and developing an in-depth understanding of the business and day to day sales enablement work as per below but not limited to  

• Account Prioritization & White Space Mapping 

• Pipeline Management – Driving Pipeline Hygiene, Tracking Pipeline health Metrics, conducting analytics to come up with relevant insights for Sales and business Leaders 

• Driving GTM Strategy & Execution in partnership with Sales & CoE Leaders 

• GTM Planning & Execution for target portfolios / books of business 

• Account ideation to finalize target execs & outreach approach  

• POV Creation - Outreach Note Creation / customization for campaigns 

Playing a key role in embedding & leveraging sales pillars effectively 

Be the strategic partner and help in identifying new growth areas by demonstrating and coordinating with the entire ecosystem 

Additionally, demonstrate proven experience in team management, including leading and motivating cross-functional teams to achieve sales objectives. The ability to foster collaboration and drive high performance among team members is essential, ensuring seamless execution of sales enablement initiatives. 

Minimum Qualifications 

MBA or equivalent from premium institute with minimum 8 years of experience in Sales / Sales Operations / Sales Management processes / Pre-sales 

A solid understanding of the financial services industry is essential, including familiarity with its business models. Prior experience working with financial services clients such as private equity firms, banks, hedge funds, or similar organizations is highly preferred. 

Must have excellent communication skills (both written & verbal) 

Ability to break down and solve problems through quantitative thinking and analysis 

Comfort with ambiguous, ever-changing situations and to work independently and collaborate efficiently across functions 

Role Overview: 

Reporting to the Senior Finance Manager, the Project & Billing Operations Associate will be part of the Finance team, which is based in our Gurgaon, India office. ClearView’s (CV) Finance team lives by “3 C’s and 3 P’s”: Creativity, Curiosity, Connection, Planning, Process and Prediction. 

Responsibilities:

• The CV Finance function is largely centralized. All clients globally are invoiced by the corporate Finance team. As such, the Project & Billing Operations Associate responsibilities will involve global transactions and interfacing with project leadership across all locations. 
• Create and Submit Client Invoices: Generate accurate and timely invoices for clients based on project milestones and statements of work/contracts/purchase orders. Send invoices to clients based on each client’s preferred method (e.g., email, Ariba, etc.) 
• Coordinate with Project Leadership: Ensure all project documentation (statement of work, client purchase order, etc.) is received and appropriately organized. Verify the timing and amount of each invoice relative to project milestones and statements of work. Resolve discrepancies. Review and approve invoices before sending them to clients. Address past due invoices with clients. 
• Process Client Payments: Apply cash to accounts receivable from remittances received in our bank accounts. Handle and deposit client payments occasionally received in the form of physical checks. 
• Support Accounts Receivable Collection Efforts: Assist members of the Finance team responsible for receivables management and collection by researching/reconciling past transactions and supporting dispute resolution or other investigation efforts. 
• Client Communication: Coordinate with clients regarding payment instructions, bank account logistics and outstanding payments. Maintain information on platforms such as Ariba as needed. 
• Reconciliation: Ensure that information remains in-sync among various systems. 
• Audit Support: Provide documentation to external auditors to facilitate our annual financial statement audit. 
• Analyzing project profitability and coordinating with project leadership to understand trends and opportunities.
• Assist in maintaining project/opportunity pipeline within SALESFORCE to ensure accurate forecasting and pipeline visibility.
• Monitor and support timesheet compliance across project teams, ensuring timely and accurate submissions aligned with billing cycles.
• Support general month-end and year-end close activities related to revenue recognition, project & billing reconciliations, invoicing cutoffs, revenue and AR reporting.

Qualifications and skillsets: 

• Bachelor’s degree in accounting is mandatory and MBA in Finance would be preferred.
• At least five years’ prior experience in invoicing, billing, or accounts receivable, preferably in a professional services or project-based environment.
• Strong organizational skills and attention to detail; comfortable managing multiple open items at once.
• Clear, professional written and verbal communication skills; able to interact effectively with internal teams including company leadership, and clients. 
• Proficiency with Microsoft Excel and familiarity with business or finance software (experience with Salesforce is mandatory and NetSuite is good to have).  
• Reliable, process-oriented, and able to follow through consistently on recurring tasks. 
• Comfortable working independently and coordinating with multiple stakeholders (e.g., project leadership, Finance and other corporate teams such as Compliance, etc.) 
• Strong work ethic and sense of accountability, takes pride in accurate, timely work. 
• Experience working with global organizations or cross‑regional finance teams.
• Strong understanding of accounting principles, revenue recognition, and project financial management.
• Proficiency in Excel and financial/accounting systems (ERP experience preferred).
• Experience working on Microsoft PowerBI will be an added advantage.
• Ability to work independently, manage deadlines, and multitask in a dynamic environment.
• Ability to work out of the Gurgaon office 50% of the time.

Manager – Finance (Real Estate) 

About the Role 

We are looking for a Chartered Accountant with 3–5 years of relevant post-qualification experience to manage accounting operations, statutory compliances, and treasury management for a group of real estate entities. 

The role requires a detail-oriented professional with strong ownership, capable of handling multiple entities, regulatory compliances, vendor management, and financial reporting. The candidate will also play a key role in strengthening internal processes and ensuring timely compliance with statutory requirements. 

The role involves close coordination with senior management, auditors, and internal teams including operations. 

In this role, you will have plenty of opportunity to grow professionally, take independent decisions with respect to accounts operations including compliances and manage a team of 3-4 accountants. You will be reporting to the senior management including the CEO and be part of the Accounts and Finance team of 8 people.  

Key Responsibilities 

1. Accounting & Finance Operations

• Monitor daily fund balances and plan deployment of surplus funds in mutual funds / fixed deposits. 

• Verify vendor invoices, process vendor payments, and ensure proper documentation including tax invoices. 

• Ensure accurate accounting entries and bank statement postings in Tally. 

• Perform ledger scrutiny across multiple entities and resolve discrepancies. 

• Identify and resolve vendor issues such as missing invoices, GST default cases, incorrect account payments etc. 

• Ensure inter-company reconciliations and balance confirmations. 

1. Statutory & Regulatory Compliances

• Ensure timely filing of GST returns (GSTR-1, GSTR-3B). 

• Perform GST reconciliation between GSTR-2B and books and identify missing invoices or GST defaulters. 

• Ensure TDS deduction, deposit by 7th of each month, and quarterly return filing. 

• Monitor RERA quarterly filings and compliance requirements. 

• Manage ROC compliances including Form 11, DIR-3 KYC, DPT-3 etc. 

• Ensure advance tax computations and payments as per due dates. 

• Coordinate with auditors for statutory audits of multiple entities. 

1. Real Estate Specific Compliance

• Monitoring RERA quarterly progress reporting (QPR) & Annual Progress Report (APR) 

• Ensuring GST 80% utilization compliance for project entities. 

1. Financial Reporting & MIS

• Support monthly, quarterly and annual financial closing. 

• Prepare MIS reports and financial summaries for management review. 

• Assist senior management in financial planning and analysis where required. 

1. Audit & Process Improvement

• Coordinate statutory audits across group entities. 

• Strengthen internal controls and accounting processes. 

• Improve documentation and compliance tracking systems. 

Candidate Profile 

• Chartered Accountant (CA). 

• 3–5 years of post-qualification experience in accounting, taxation and statutory compliances. 

• Experience handling multiple entities or group structures preferred. 

• Strong knowledge of GST, TDS, Companies Act and ROC compliances. 

• Experience with Tally and MS Excel. 

• Exposure to real estate industry / RERA compliance will be an advantage. 

• Strong attention to detail, ownership and problem-solving ability. 

Compensation 

CTC: Up to ₹18 LPA (based on experience and capability) 
Additional benefits: Corporate Health Insurance 

More about the role:

Burson is looking to hire an Account Manager for StepUp team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of startup clients across sectors is preferred

More about the role:

Burson is looking for an Account Manager  for Digital. As an Account Manager you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability. 

What you'll do:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results. 
• Be able to support the senior managers and leaders in resolving client issues
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.  
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations.  
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker. 
•  Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients. 

Experience that contributes to success:

• 3+ years of experience in client management.  
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Must have an team handling experience.