Who we are

About Bridge

We’re creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster / cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward.

We have a small team of people who have previously built financial infrastructure at some of the world’s leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb) and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement.

What you’ll do

As part of our growing Product Support team, you will be a critical driver in delivering exceptional user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, analytical mindset, and project management skills to strategically improve our support systems, processes, and product quality.

You will own complex technical user issues and coordinate with cross functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work will focus on scaling support operations, creating better user experiences, and pushing forward continuous improvements. 

Responsibilities

• Analyze and troubleshoot complex technical issues through direct user interaction, utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation.
• Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues.
• Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics.
• Lead continuous improvement initiatives aimed at hitting key performance metrics such as Consumer Satisfaction (CSAT), Contact Rate, and SLA compliance.
• Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams.
• Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability.
• Lead cross-functional projects aimed at identifying inefficiencies in current processes and drive the implementation of long-term solutions.
• Constantly challenge the status quo and push for innovation in user support strategies and operational processes.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
• Proficiency in SQL for data analysis and querying, with the ability to interpret datasets.
• Experience working with API’s. 
• Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution.
• Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress.
• Experience in project management, particularly in optimizing processes, workflows, or support operations.

Preferred qualifications

• Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes.
• Comfortable explaining technical concepts to both technical and non-technical stakeholders.
• Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Global Business Services’ (GBS) Business Practices team establishes and manages policies and processes for the GTM motion, including deal policy, approval and revenue contracting processes, and other deal related operations (e.g. misbilling, deal support models, etc). The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations. This role sits within Global Business Practices’ Business Practices team, responsible for establishing, managing, and improving policies and processes to improve deal quality and velocity for Stripe.

What you’ll do

Our Business Practices Program Managers are focused on solving GTM’s deal lifecycle challenges to create scalable and efficient deal policies and processes in support of commercial activities. We are looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement.  The ideal candidate will: (1) have deal policy and process background working at a hypergrowth technology/GTM org, (2) have superior communication skills to work across senior stakeholders across different functions, and (3) thrive when solving complex problems with limited oversight & incomplete data. 

Responsibilities

• Be accountable for building and driving large-scale deal lifecycle transformation program changes end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
• Design and scale a global delivery model by effectively managing and integrating offshore teams; ensure seamless operational continuity through rigorous performance standards, cultural alignment, and optimized hand-off protocols.
• Establish and maintain a gold-standard documentation ecosystem, ensuring all program methodologies, process maps, and strategic playbooks are accurate, accessible, and continuously updated to support organizational knowledge and scalability.
• Manage directly (or coordinate) the ‘full-stack’ of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement
• Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
• Work cross-functionally to proactively identify deal lifecycle improvement opportunities for the GTM teams spanning strategy, people, policy, process, and/or technology
• Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision
• Make exec level recommendations and drive decisions, where necessary

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• A strong track record of delivering global, complex enterprise deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end
• Experience with deal management processes, deal process related root cause analysis, and commercial agreements
• 7+ years of experience in program management, business operations, management consulting or a related discipline
• Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment
• The ability to diagnose, simplify and structure problems and solutions while having command of “the details”
• Enthusiastic “roll up your sleeves” mentality 
• Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders. You set a high-bar in terms of communication effectiveness.
• Comfort with Excel and/or Google Sheet for analyzing large datasets
• Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools

Preferred qualifications

• Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change
• Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a sales-oriented environment
• A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you)
• You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables
• Prior experience with payments and/or SaaS 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Manager at Stripe, you will drive Stripe’s future growth engine by leading a team of inbound and/or outbound SDRs. You will be working with the Stripe’s Sales teams to build Stripe’s sales pipeline. As a Sales Development manager, you’ll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with the team. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills.

We take a data-driven, analytical approach to Sales Development, and are looking for someone who enjoys building – who will actively participate in the development of sales processes, the articulation of Stripe’s value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!  

What you’ll do

Responsibilities

• Recruit, train and lead a rapidly growing team of SDRs.
• Contribute to both the long-term vision and strategy for the team and manage day-to-day operations.
• Own and drive execution of Stripe’s new business pipeline goals by understanding and analyzing top of the funnel metrics, pipeline quality, and revenue influenced across different segments
• Coach, mentor and guide the team in developing consultative and solution-based sales skills including: campaign strategy, outbound execution, and nurturing interest in opportunities.
• Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and Product Marketing teams to successfully collaborate on campaigns and events.
• Optimize your business for efficiency, accelerating ramp time to productivity, and ensure your team has a crisp understanding of Stripe domain knowledge
• Effectively work cross-functionally across the organization to shape Stripe's solutions to meet client needs.
• Inspire, motivate and enable individual development to promote career growth of direct reports.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of people management experience
• Experience leading inbound/ outbound sales and operations in an early stage, high-growth technology environment.
• Proven track record of high performance in a pipeline generating or closing role
• Ability to hire, train and coach a high-performance sales team.
• Ability to build relationships with strategic clients and industry thought leaders.
• Demonstrated passion for start-ups and new technology businesses.
• Ability to clearly communicate technical concepts and build great relationships with highly technical customers.
• Program Management Expertise: Demonstrated experience in leading and managing comprehensive program management initiatives to ensure successful project execution and alignment with organizational objectives.
• Familiarity with A1 Inactive Data: Experience working with A1 inactive data, understanding its implications, and developing strategies for effective management and utilization.

Preferred qualifications

• Prior experience at a growth stage Internet/software company.
• Fluency in any other European language is a plus

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

In this role, you’ll be reporting into the Employee Onboarding and Engagement team (part of the Talent and Development organization).

What you’ll do

As a Stripe Onboarding Coordinator you will play a vital role in delivering exceptional onboarding experiences for new Stripes at scale. This role is responsible for owning operations and optimizing logistics for our global employee onboarding program (Stripe 101). This role will be based on-site in Dublin. 

Responsibilities

• Provide in-person support for Stripe 101 live and in-person from our Dublin office approximately every two weeks on Monday-Wednesday, from 7:30 am-5:30 pm.
• Manage logistics and scheduling for bi-weekly onboarding sessions, facilitators and participants for our global onboarding program.
• Document best practices, create operational playbooks to ensure consistency and quality across the global program.
• Draft and distribute clear, concise onboarding communications to share processes, schedules, updates, and changes.
• Analyze new hire data, identify trends, and create narratives that communicate program health/impact. 
• Identify opportunities to optimize and automate onboarding workflows, tools, and experiences; partner with stakeholders to implement scalable improvements.
• Partner with the Workplace team to set up rooms and coordinate new hire social events.
• Provide a positive user experience by answering questions and addressing issues for new Stripes. 
• Facilitate Stripe 101 sessions to large audiences as needed. 

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

•  4+ years of scheduling or coordination experience
• Previous experience in a fast-paced environment
• Ability to be a team player; adept at working with multiple people at any given time
• Incredible organizational skills, superb attention to detail
• Flexibility: able to shift tasks and priorities in a big way at the drop of a hat; comfortable working with ambiguity
• Process-driven: constantly looking for ways to make things work more efficiently
• Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness
• Ability to effectively present and facilitate sessions for large audiences. 
• Work with a high degree of autonomy and limited supervision

About Stripe:

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

About the team:

The Professional Services team exists to drive the adoption of Stripe’s capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately.

Accelerate is Stripe’s dedicated onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical: eliminate friction, reduce implementation risk, and accelerate time-to-revenue.

What you’ll do:

Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!

As an Onboarding Specialist, you are the technical guide for users during their first 90 days with Stripe. You will be proactively unblocking deployments and ensuring users are operationally ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. You will deliver technical workshops and serve as the primary touchpoint to help users navigate the complexity of payments infrastructure.

Responsibilities:

• Drive Time-to-Value: Manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates.
• Deliver Technical Workshops: Lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, Fraud/Radar configuration, and Financial Reporting.
• Proactive Unblocking: Anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration.
• Operational Readiness: Go beyond code—help users set up their teams for success by advising on dispute management workflows and reconciliation processes.
• User Experience: Provide exceptional customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process.
• Continuous Learning: Continuously update your knowledge of Stripe's products, features, and updates to ensure you are providing the most current and strategic advice to your users.
• Process Improvement: Contribute to the improvement of onboarding processes and documentation by collaborating with cross-functional teams to refine our playbooks based on user feedback.

Who you are:

We are looking for dynamic, curious problem-solvers who love demystifying complex technical concepts. You thrive in a fast-paced environment and are passionate about helping users build their businesses on Stripe.

Minimum requirements:

• Advanced English proficiency (fluent written and spoken). You can explain complex API architecture to non-technical stakeholders and discuss business value with developers.
• 2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments.
• Technical Aptitude: Strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments.
• Problem Solving: You don't just find the answer; you find the best solution for the user's specific business model.

Preferred qualifications:

• Proficiency in one or more of: French, German, Spanish or Italian.
• Experience with financial systems (ERP, Accounting), online payments, or e-commerce platforms.
• Experience delivering live technical training or webinars to external users.
• Familiarity with code-level debugging in languages such as Python, Ruby, or Node.js.

This role is based in Dublin, Ireland and requires in-office attendance.

About the Role >>> Senior Director, International Finance and Operations 

The Senior Director, International Finance & Operations will lead the establishment and ongoing finance operations of the Company’s Ireland entity. This role is responsible for building finance infrastructure, ensuring compliance with Irish and EU requirements, and supporting integration with global financial systems. 

Reporting to the VP of Finance, this individual will serve as a key execution partner in delivering the Company’s international expansion into Ireland, a critical strategic priority. This role will work cross-functionally with internal stakeholders and external advisors to drive timely, coordinated execution across all aspects of the entity build-out and ongoing operations, including but not limited to finance operations, indirect tax compliance, and local governance. 

This role is based out of our Dublin, Ireland office and will require 10% travel. 

Your role will primarily encompass: 

Ireland Entity Setup & Execution  

• Lead execution of the Ireland entity build-out in coordination with internal teams and external partners  
• Drive implementation of cross-functional workplans, ensuring alignment with key milestones and timelines 
• Manage interdependencies across Finance, Legal, HR, IT, and external advisors 
• Develop and maintain project plans, timelines, and key milestones  
• Track progress against deliverables, proactively identify risks or delays, and drive resolution with Finance leadership  
• Indirect Tax & VAT Compliance 
• Oversee VAT registration and ongoing indirect tax compliance in Ireland/EU  
• Coordinate with external advisors on VAT filings and regulatory requirements  
• Ensure timely and accurate preparation and submission of VAT returns  
• Establish and maintain documentation, processes, and controls to support compliance and audit readiness  
• Identify and escalate tax-related risks and technical issues and process gaps 

Finance Operations & Infrastructure 

• Lead the establishment and oversight of finance operations for the Ireland entity, including payroll, local compliance, and financial processes  
• Oversee payroll setup and ongoing coordination with HR and external providers  
• Ensure payroll and related processes are accurate, compliant, and timely  
• Support integration of the Ireland entity into global financial systems, reporting, and internal controls  
• Implement global finance policies in alignment with local regulatory requirements  

Stakeholder Management & Cross-Functional Execution 

• Act as a central point of coordination across cross-functional stakeholders and external partners to support execution of Ireland-related activities  
• Drive alignment, clarity, and accountability across teams 
• Lead cross-functional meetings, track decisions, and ensure follow-through on key action items  
• Provide regular updates to Finance leadership on status, risks, and timelines  

Finance Processes & Controls 

• Establish and document finance processes and internal controls for a new entity  
• Support development of scalable processes as operations grow  
• Ensure alignment with U.S. reporting requirements and internal control frameworks, including SOX readiness, to ensure transition from setup to steady-state operations 

Additional Responsibilities 

• Support additional finance, tax, and operational initiatives as needed  
• Assist in preparation of materials for leadership review and decision-making 
• Act as a key execution partner to the VP of Finance in delivering the Ireland expansion initiative 
• Support prioritization, issue resolution, and cross-functional alignment across workstreams  

Ideal Candidate Profile  

A love of challenging, important work. We are a pragmatic team, driven to imagine and develop meaningful therapies for improving lives. All employees within our company play a unique and crucial role in our success, both in accomplishing our mission and building a positive company culture. As such, we are looking for someone with the right combination of knowledge, experience, and attributes for this role. 

Knowledge: 

• Bachelor’s Degree in Finance, Accounting, or related field (required) 
• CPA, ACA, ACCA, or equivalent (required) 
• Strong understanding of finance operations, accounting principles, and internal controls 
•  Familiarity with indirect tax/VAT in Ireland and/or EU 
• Knowledge of SOX compliance and public company financial environments (preferred) 

Experience: 

• Minimum of 12+ years of experience in finance, accounting, or related roles 
• Minimum of 3+ years in leading and managing teams 
• Experience in biotech, pharma, or life sciences (required)  
• Experience supporting international operations and/or entity setup 
• Experience working with external advisors (e.g., tax, payroll, legal) 
• Strong project management experience across cross-functional initiatives 
• Experience building or scaling finance processes and controls 
• Experience supporting integration into financial systems and reporting structures 
• Exposure to indirect tax/VAT compliance and filings 
• Experience in a SOX-compliant or public company environment (required)

Additional Attributes: 

• Strong project management and organizational skills 
• Ability to operate in a fast-paced, evolving environment 
• Strong communication and stakeholder management skills 
• Execution-oriented mindset  

#LI-MK1

Engineering Manager, Machine Learning

Do you want to lead a team building advanced decision systems that directly shape monetisation strategies across the PlayStation ecosystem? Are you passionate about combining machine learning and operational research to solve complex, high-impact business problems at scale? We are building systems that power decisions across a global catalogue of games, including base pricing across lifecycle stages of a game, while balancing revenue growth, player experience, and cannibalisation across titles.

We are looking for an experienced Machine Learning Engineering Manager to lead a hybrid team of Machine Learning engineers and Operations Research experts. You will work on high-impact, executive-visible initiatives, partnering closely with Product, Business, and Engineering teams to translate complex, ambiguous problems into scalable, production-ready systems.

What You’ll Do

Lead and grow a team of machine learning engineers and optimisation specialists, fostering collaboration across disciplines and raising the bar for technical excellence.

Build a high-performing, inclusive team by:

• Coaching and developing engineers across ML and OR disciplines
• Providing clear feedback, career growth, and performance management
• Hiring and retaining top talent

Improve large-scale optimisation systems that:

• Incorporate predictive signals from machine learning models (e.g., demand forecasting, item elasticity).
  
  
• Leverage optimisation frameworks using Gurobi to make decision recommendations under known business constraints.

Partner closely with Product, Business, and regional stakeholders to:

• Translate business goals and constraints into optimisation frameworks.
  
  
• Align on tradeoffs between short-term performance and long-term strategy.
  
  
• Resolve conflicting priorities through data-driven decision-making.

Ensure systems are explainable, trustworthy, and actionable by:

• Providing clear reasoning behind model-recommended decisions.
  
  
• Enabling debugging and traceability across ML and optimisation components.
  
  
• Driving adoption with business and product stakeholders.

You Bring:

• Deep understanding of the relevant ML and OR domains and infrastructure with a track record of delivering complex ML and OR systems into production.
• Proven strong experience leading and developing high-performing ML and OR teams, including: Growing engineers across different skill sets (Machine Learning, ML Infra, Operational Research); Driving career growth and performance evaluation; Hiring and retaining high-performing teams.
• Demonstrated ability to create a strong team culture with high accountability, creativity and continuous improvement.
• Ability to provide technical direction at the architecture level while fostering pragmatic, high-quality, high-velocity execution.
• Demonstrated success driving cross-functional initiatives that require influencing without direct authority, in fast-moving environments
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• MS, or PhD in Computer Science, Machine Learning, Operational Research

Preferred Qualifications:

• Hands-on experience with tools such as Gurobi, Snowflake, Databricks, and PySpark.
• Experience in pricing, promotions or marketplace optimisation.
• Experience in modelling demand elasticity and forecasting.
• Experience in the gaming or digital content industry.
• Experience working with globally distributed functions and teams.

Role overview:

At SIE we want to enable PlayStation to deliver on its promise to be the Best Place to Play by making it the Best Place to Work! One way that we aim to achieve this by providing information and technology platforms that enable seamless working, communication and collaboration with colleagues and partners anywhere in the world.

The SIE IT Foundational Services department implements, enhances and supports products and services that underpin PlayStation’s business operations. SAP is a strategic solution in this space, and the platform currently comprises SAP S/4HANA, BW, and IBP. We are looking for a hands-on Global SAP Sales Ops Functional Analyst to drive, manage and support the delivery of technical solutions to ensure that the platform continues to meet the sales and distribution needs of the business globally.

You will collaborate with business partners from the Sales & Operations business functions to understand business goals and to identify and communicate how technical solutions can achieve them. You will do this by gathering, analysing and prioritising business requirements, and by working with business and technical teams to design, agree and coordinate the delivery of technical solutions that align with business strategies.

What you will be doing:

Helping to design, implement and support SAP S/4 HANA capabilities that underpin sophisticated sales and distribution business processes, including (but not limited to) order management, material master, pricing, ATP, MRP, delivery processing, billing, and customer order related reporting, by:

• Translating business strategy into product strategy
• Identifying business partners and engaging with them to discover, understand and define business problems and opportunities.
• Understanding existing business processes, mapping out process flows and identifying areas for improvement.
• Providing guidance and recommendations to business partners, driving standardisation and adoption of SAP standard processes globally whenever possible.
• Owning the scoping, prioritisation, management and reporting of progress against identified S&O initiatives.
• Working closely with internal and third-party business and technical teams to analyse and assess the impact of change requests on the SAP platform.
• Eliciting and analysing business requirements to document and agree functional design specifications, ensuring that they receive the appropriate level of approval.
• Analysing AS-IS and TO-BE system processes and configuration to assess impact on SD, MM and integration with FI-CO activities.
• Validating the approach for delivery of system changes to ensure proper testing and documentation is completed.
• Interface design, and co-ordinating and assisting with integration testing as required.
• As required, working closely with internal and third-party technical teams to analyse and resolve production issues across the SAP platform.

What we are looking for:

At PlayStation we are driven by the desire to ensure that PlayStation remains the best place to play and the best place to work. This drive is fuelled by our core values: we are looking for people to join us who are passionate, trailblazers and have a one team mindset.

These values and behaviours are evident throughout your previous experience:

• Technical SAP S/4 HANA experience, with hands-on experience of product implementation and production support primarily in Material Management (MM) and/or Sales & Distribution (SD);
• Working across the full lifecycle of technology-enabled change: from requirements definition through solution design, build, testing to transition to live operation.
• Sound understanding of the following areas:
• Supply chain and logistics in a Fast-Moving Consumer Goods (FMCG) environment.
• Product data management including Bill of Materials.
• Data interfaces and system integration, including EDI and other interface solutions which involve IDOC interfaces between SAP MM/SD and non-SAP third-party warehouse, carrier and master data systems.
• Key integration points between SD/MM/Purchasing/FICO.
• Sales and Purchase to Pay scenarios, requisition release strategies and SAP PO and inventory functionality.
• Warehouse environments and processes.
• Working with offshore / near shore service providers
• Comfortable dealing with senior team members and willing to challenge them based on sound reasoning.
• Strong analytical and problem-solving skills.
• Working within controlled/compliance-based environments (particularly Sarbanes Oxley) would be beneficial.

Your technical development and support competencies will include the following:

• SAP S/4 HANA
• FIORI
• Experience of designing, implementing, and supporting sophisticated ABAP and Idoc developments

Role overview:

The Manager, People Technology Platform Engineering (Workday) is responsible for leading a team of Platform and Integration Engineers and being responsible for the design, delivery, and continuous evolution of SIE’s global Workday platform.

Working with the Director, People Technology Services, this role combines people leadership with platform accountability, ensuring that the team delivers scalable, reliable, and well-architected solutions across the People Technology ecosystem. The role is responsible for shaping how the platform is built and operated, balancing delivery execution with long-term system sustainability.

This role operates within an Agile product delivery model and plays a critical role in establishing a focused, engineering-led operating model. The manager partners closely with Product, Data, and Architecture team members to align platform capabilities with business priorities.

Operating in a global, matrixed environment, this role leads a distributed team across regions, ensuring alignment, consistency, and high-quality outcomes across time zones.

What you'll be doing:

Engineering Leadership & Team Development

• Lead, coach, and develop a team of People Technology Platform Engineers and Integration Engineers (P3), setting clear expectations for ownership, engineering quality, and delivery outcomes
• Build a culture of accountability, continuous learning, and engineering excellence
• Ensure team members develop both domain depth and platform engineering capability
• Lead performance, provide regular feedback, and address performance issues directly and constructively
• Ensure appropriate coverage across platform domains while maintaining balanced workloads

Platform Ownership & Strategy

• Oversee the design, stability, and continuous evolution of the Workday platform across domains
• Ensure solutions are scalable, maintainable, and aligned with platform architecture and engineering standards
• Guide design decisions and trade-offs, balancing immediate delivery needs with long-term platform health
• Partner with leadership to shape the roadmap and evolution of People Technology capabilities

Delivery Leadership & Execution

• Be responsible for the effective delivery of platform changes across both run and change initiatives
• Establish and maintain structured delivery mechanisms (e.g., backlog management, sprint cadence, prioritization frameworks)
• Ensure work is clearly defined, prioritized, and aligned with business outcomes and team capacity
• Monitor delivery progress, remove blockers, and ensure timely, high-quality outcomes
• Balance responsiveness to partners with sustainable delivery practices

Platform Operations & Reliability

• Ensure the reliability and performance of the Workday platform through effective operational practices
• Supervise issue management, ensuring root cause resolution and continuous improvement
• Identify systemic issues and drive structural improvements to platform stability and scalability
• Track and improve key performance indicators related to platform reliability and delivery effectiveness

Stakeholder Partnership & Demand Shaping

• Partner with the business to translate business needs into structured, actionable work aligned with platform capabilities
• Provide clear communication on priorities, delivery timelines, risks, and trade-offs
• Manage expectations, ensuring alignment between demand and delivery capacity
• Influence toward scalable, platform-aligned solutions rather than one-off requests

Multi-functional & Global Collaboration

• Collaborate with Product, Integration, Data, and Security teams to deliver cohesive, end-to-end solutions
• Coordinate cross-domain initiatives, ensuring alignment across platform components
• Lead effectively across a distributed team, establishing working rhythms that support collaboration and productivity
• Bring up appropriately when architectural, cross-team, or capacity constraints arise

Governance, Compliance & Engineering Standards

• Ensure alignment to data privacy, security, and audit requirements across platform solutions
• Reinforce engineering standards, design patterns, and governance practices
• Ensure consistent documentation, testing, and release management practices
• Contribute to the evolution of operating models, standards, and ways of working

What we're looking for:

• 8+ years of experience with enterprise platforms, including hands-on experience with Workday
• 3+ years of experience managing individual contributors in a delivery or engineering environment
• Demonstrated experience leading delivery and operation of enterprise platforms, balancing run and change activities
• Strong understanding of Workday and HR processes, with the ability to guide solution design and platform decisions
• Experience establishing structured delivery models, including backlog management and Agile practices
• Proven track record to operate in a global, matrixed environment, leading distributed teams across regions
• Experience working directly with partners to shape demand, prioritize work, and communicate delivery outcomes
• Strong problem-solving and organizational skills, with the ability to manage competing priorities and trade-offs

Preferred Qualifications

• Experience leading Workday or enterprise platform engineering teams
• Familiarity with Agile product delivery models and platform operating models
• Experience working in both consulting/advisory and internal delivery environments
• Exposure to multiple Workday domains (e.g., Absence, Compensation, Talent, Integrations)
• Experience contributing to platform strategy, architecture, or engineering standards

Profile

• Strong engineering leader who brings structure, clarity, and rigor to platform delivery
• Able to balance short-term delivery needs with long-term platform sustainability
• Effective communicator who can translate between business priorities and technical execution
• Builds trust through consistency, transparency, and accountability
• Comfortable making decisions and managing trade-offs in a sophisticated, fast-paced environment
• Experienced in leading across time zones and cultures, maintaining alignment and momentum
• Focused on outcomes, ownership, and continuous improvement

Role Overview:

The People Technology Integration Engineer, Workday is responsible for designing, building, and evolving integration and data solutions across SIE’s global Workday platform and broader HR technology ecosystem.

This role operates as an independent contributor within People Technology Services, owning the design and delivery of scalable, secure, and reliable system integrations. The role focuses on enabling seamless data movement, system connectivity, and interoperability across platforms, ensuring that integrations are maintainable, performant, and aligned with architectural standards.

Working within an Agile product delivery model, this role contributes to both the continuous evolution of integration capabilities and the stability of core data flows. The Integration Engineer partners closely with Platform Engineers, Product Managers, and Data teams to deliver cohesive, end-to-end technology solutions.

This role is suited for individuals with strong technical depth who are motivated to build and improve integration architecture and data pipelines within an enterprise environment.

What you'll be doing:

Integration Engineering & Solution Design

• Design, build, and implement scalable integration solutions across the Workday platform and connected systems, including:
• Workday Studio
• Core Connectors and EIBs
• API-based integrations (REST/SOAP)
• Define and apply integration design patterns that promote scalability, reusability, and maintainability
• Design secure and reliable data flows, including transformation logic, orchestration, and error handling
• Evaluate integration approaches and make informed design decisions, balancing business needs, system constraints, and long-term sustainability
• Own end-to-end delivery of integration solutions, including design, build, testing, and deployment readiness

Integration Architecture & Platform Connectivity

• Contribute to the design and evolution of integration architecture across the People Technology ecosystem
• Ensure consistent patterns for system connectivity, data exchange, and interface design
• Document integration designs, data flows, and technical architecture to support maintainability and governance
• Collaborate with multi-functional teams to enable seamless end-to-end system interactions

Data Engineering & Reporting Solutions

• Design and deliver data extracts, reporting solutions, and document generation capabilities (e.g., BIRT, Docs for Layouts) as part of the broader People data ecosystem
• Develop and maintain calculated fields and data structures to support integration and reporting use cases
• Ensure data accuracy, integrity, and consistency across integrations and downstream systems

Platform Reliability & Operations

• Maintain reliability of integration pipelines through proactive monitoring, issue diagnosis, and resolution
• Identify root causes of failures and implement structural improvements to enhance stability and performance
• Optimize integrations for performance, scalability, and fault tolerance
• Partner with team members to prioritize enhancements and manage competing demands

Delivery & Agile Execution

• Translate business and technical requirements into well-defined integration solutions
• Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives
• Own and deliver assigned workstreams within sprint cycles
• Execute and support testing activities (unit, integration, UAT), ensuring end-to-end data validation
• Collaborate with Platform Engineers and functional partners to deliver integrated, cross-domain solutions

Governance, Security & Quality

• Ensure all integration solutions meet data privacy, security, and audit requirements
• Implement secure data exchange practices, including encryption, authentication, and secure file transfer (e.g., SFTP)
• Follow established governance, release management, and change control practices
• Ensure integration solutions align with platform architecture and engineering standards
• Contribute to improving integration standards, documentation, and engineering practices

What we're looking for:

• 5+ years of hands-on experience with enterprise platforms, including design and delivery of Workday integrations
• Demonstrated experience building and deploying integrations using:
• Workday Studio
• Core Connectors and EIBs
• API-based integrations (REST/SOAP)
• Proven track record to design and troubleshoot integration solutions, including data transformation, interface logic, and failure handling
• Experience implementing secure data exchange mechanisms, including encryption and secure file transfer
• Hands-on experience developing Workday reports (Advanced, Matrix, Composite) and calculated fields
• Solid understanding of the Workday Core HCM data model and data flows across integrations and business processes
• Experience translating requirements into scalable technical solutions, including evaluating trade-offs between speed, complexity, and maintainability
• Experience working in Agile delivery environments, with ownership of defined workstreams or sub-projects
• Ability to clearly articulate personal contributions to delivered solutions, including specific integrations and technical components

Preferred Qualifications

• Experience with Workday Orchestrate
• Familiarity with Workday Security model
• Exposure to Workday functional domains (e.g., Absence, Compensation, Talent)
• Experience working within global enterprise environments across multiple regions
• Experience contributing to integration standards, architecture, or engineering practices

Profile

• Strong engineering approach with deep technical expertise in integrations and data movement
• Operates independently while aligning with architectural standards and team practices
• Meticulous with a focus on data integrity, system reliability, and scalability
• Practical and delivery-focused, balancing speed, quality, and long-term sustainability
• Effective communicator who can bridge technical and functional perspectives
• Comfortable working in an evolving environment, with a willingness to expand into new tools and technologies
• Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual capability and team outcomes

Role Overview:

The People Technology Platform Engineer, Workday is responsible for designing, building, and evolving SIE’s global Workday platform across core HR domains.

This role operates as an independent contributor within People Technology Services, owning the design, configuration architecture, and delivery of scalable Workday solutions. The role translates business needs into durable platform capabilities, ensuring solutions are reusable, maintainable, and aligned with long-term system design and governance standards.

Working within an Agile product delivery model, this role contributes to both the continuous evolution of the platform and the reliability of core services. The Platform Engineer partners closely with Product, Data, and Integration teams to deliver cohesive, end-to-end solutions across the People Technology ecosystem.

This role is suited for individuals who combine strong functional understanding with a systems approach, and who are motivated to build, improve, and scale enterprise platforms over time.

What you'll be doing:

Platform Engineering & Solution Design

• Design, configure, and implement scalable Workday platform solutions across core HR domains, including business process frameworks, organizational structures, eligibility rules, and calculated fields
• Define and apply configuration design patterns that promote reuse, scalability, and maintainability across the platform
• Translate business problems into well-structured system solutions, ensuring alignment with platform capabilities, governance standards, and long-term sustainability
• Evaluate solution options and make informed design decisions, balancing business needs, system constraints, and operational considerations
• Own end-to-end delivery of platform changes, including design, build, testing, and deployment readiness
• Ensure solutions are consistent with broader platform architecture and avoid fragmented or one-off implementations

Platform Ownership & Operations

• Act as a platform owner for assigned Workday domains (e.g., Core HCM, Absence, Compensation, Talent), accountable for system behavior, design integrity, and continuous improvement
• Maintain platform reliability through issue diagnosis and resolution, identifying root causes and implementing structural improvements to reduce recurrence
• Partner with team members to prioritize demand, balancing business urgency with platform sustainability and capacity
• Collaborate with multi-functional teams (e.g., integrations, data, security) to deliver cohesive, end-to-end platform solutions

Data & Reporting Solutions

• Design and deliver scalable reporting and data solutions, including Advanced, Matrix, and Composite reports, as part of the broader People data ecosystem
• Develop and maintain calculated fields and data structures to support both operational and analytical use cases
• Ensure accuracy, integrity, and consistency of data across Workday processes and outputs

Delivery & Agile Execution

• Translate business needs into clearly defined user stories and technical solutions
• Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives
• Own and deliver assigned workstreams within sprint cycles, ensuring quality and alignment with expected outcomes
• Implement and support testing activities (unit, integration, UAT), ensuring solutions meet functional and technical expectations

Platform Design & Continuous Improvement

• Find opportunities to improve platform scalability, performance, and maintainability
• Contribute to evolving platform design standards, patterns, and governance practices
• Drive incremental automation and simplification of manual or fragmented processes
• Continuously improve individual capability and contribute to team learning and development

Governance, Compliance & Quality

• Ensure solutions meet data privacy, security, and audit requirements
• Follow established governance, release management, and change control practices
• Contribute to improving documentation, standards, and ways of working across the platform

What we're looking for:

• 5+ years of hands-on experience with enterprise platforms, including direct configuration and delivery of Workday solutions
• Demonstrated experience designing and implementing scalable configuration solutions, including business processes, calculated fields, and core system setup
• Proven track record to independently troubleshoot and resolve system issues across configuration, data, and reporting
• Hands-on experience developing Workday reports (Advanced, Matrix, Composite) used in production environments
• Proven understanding of the Workday Core HCM data model and data flows across business processes
• Experience translating business needs into system solutions, including evaluating trade-offs between speed, complexity, and long-term maintainability
• Experience working in Agile delivery environments, with ownership of defined workstreams or sub-projects
• Ability to clearly articulate personal contributions to delivered solutions, including specific platform changes and outcomes

Preferred Qualifications

• Experience with Workday Security configuration
• Exposure to integrations (e.g., EIB, Core Connectors) and data interfaces
• Experience working within global enterprise environments across multiple regions
• Familiarity with additional Workday modules (e.g., Absence, Compensation, Talent)
• Experience contributing to platform standards, governance models, or design frameworks

Profile

• Strong platform approach, with the ability to balance functional understanding and technical design
• Operates independently while aligning with team standards and architectural principles
• Diligent, with a focus on quality, scalability, and sustainability
• Practical and delivery-oriented, balancing speed with long-term maintainability
• Clear communicator who can bridge business and technical perspectives
• Comfortable working in an evolving operating model, with a willingness to take ownership and expand capability
• Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual and team performance

The Principal Software Engineer role requires partnering across Product Management, Architects, Engineering, Hosting and Operations. Extensive hands-on technical expertise coupled with ingenuity, broad industry knowledge and excellent communication skills. Will use their understanding of technology, frameworks, and constraints to help pave the way for future innovation on our platforms.

You will contribute to the architecture of large-scale commerce systems on Sony’s PlayStation Network Platform. Your work will follow industry standard guidelines to enable highly available, active-active, extensible services.

Participates in product road-map discussions and identify key areas for improvement in the product and incorporates these goals into ongoing & future development initiatives.

What you'll be doing:

• You are passionate about making distributed systems better and have an insatiable thirst to keep learning.
• You have deep expertise in system engineering and have successfully improved the performance of the software stack.
• You design and develop high-quality software solutions that meet requirements. Including code, debugging, and testing.
• You have implemented rigorous standard methodologies for measuring, understanding, predicting, and improving how enterprise grade systems operate (even better if they happen to be Data oriented). 
• You have taken a project from scoping requirements to actual launch of project.
• You know how to build a positive relationship with Architects to influence technology decisions. 
• You document designs, implementations and tests.
• You have led a development community establishing and influencing quality engineering standard methodologies across the development community.

What we're looking for:

• BS Degree in Engineering, Computer Science or equivalent experience.
• 10+ years’ experience in software development, programming, design, and analysis.
• Expertise in programming languages and technologies including Java, Python, Golang, and infrastructure as code (Terraform, Cloud formation).
• Experience delivering high performance, active-active, scalable services (Enterprise Java/J2EE, Web Services, large-scale data systems/NoSQL) 
• Experience with Containers (Docker and Kubernetes)
• Proficient in the software development process, including coding standards, code reviews, source control management, build processes, testing, and operations. 
• Track record monitoring and analyzing system performance, isolating issues or bottlenecks that could impact reliability, performance, and scalability.
• Possess deep knowledge of computer science fundamentals such as object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.
• Identifying and mitigating technical risks.
• Strong knowledge of SQL and NoSQL programming (Oracle, Cassandra, Amazon Aurora) including both relational database schema designs and schema-less systems.
• Hands-on experience in Amazon Web Services, at enterprise scale is required including familiarity with DynamoDB, Aurora, EC2, and other AWS services.
• Experience performing performance testing and/or development efforts for a complex, high throughput system.
• Solid understanding of the path(s) customer requests flow from web browser to back-end.
• Synchronous and asynchronous patterns and use cases. (REST, RPC, EDA, Eventual Consistency)
• Understanding of Domain Driven Design
• Understanding of loose coupling software design patterns (i.e., hexagonal architecture)
• Have an opinion around microservice vs SOA.
• Conduct research on new technologies and methodologies, and make recommendations for improvement. 
• Proven ability to take a project from scoping requirements to actual launch of project.
• Work with other Principal Engineers to align technology and architecture strategies.
• Extensive experience with agile development methodologies and practices involving creating tests prior to coding required.
• Experience with open source technology stacks and scripting technologies required.
• Ability to handle periodic on-call duty as well as out-of-band requests.
• Possess outstanding verbal and written communication skills and be able to work with others at all levels, effective at working with geographically remote and culturally diverse teams.

Helpful but not required:

• Game industry experience
• Azure/GCP

Senior Machine Learning Engineer, Optimisation (Gurobi)

Do you want to join a Machine Learning team committed to enhancing the PlayStation

experience for hundreds of millions of users and also game studios? Are you passionate about solving complex constrained optimisation problems at scale? We are building advanced decision systems that drive pricing, promotion planning, and large-scale commercial strategy across the PlayStation ecosystem. These systems directly deliver highly impactful recommendations to our studios and have strong leadership sponsorship.

We are looking for an experienced engineer with deep expertise in mathematical optimisation and operational research, particularly using tools such as Gurobi or OR-Tools, to design and deploy production-grade optimisation systems. You will work within the ML teams in the DTIS organisation, on high-impact, executive-sponsored projects and collaborate closely with Product, Business, and others in Engineering, to transform complex business constraints into scalable solutions.

What You’ll Do

• Design and implement large-scale optimisation models using industry-standard
• solvers, such as Gurobi.

Build decision systems that:

• Incorporate predictive signals from machine learning models (e.g., forecasts and scoring models).
• Operate under multiple operational and business constraints.
• Automatically balance trade-offs across competing objectives.
• Improve existing workflows to maximise the core usage of the Gurobi solver and reduce
• job runtime
• Partner closely with ML engineers, product teams, and business stakeholders to integrate predictive models into downstream systems.
• Conduct scenario analysis and uplift forecast to support strategic planning.
• Mentor and guide junior machine learning engineers, providing technical leadership and
• raising the bar of technical quality.
• Thought-lead and influence technology strategy and product roadmap through OR/ML lens, contributing to the development and execution of overall OR/ML strategy.

You Bring:

• Advanced degree (Master’s or Ph.D.) in Operations Research/Applied Mathematics/Data Science, specialising in optimisation problems.
• Strong hands-on experience with Gurobi, OR-Tools.
• Industry experience building, deploying, and owning Gurobi or ORTools-driven optimisation systems in production.
• Strong programming skills in Python, Java, with experience integrating optimisation solvers into cloud-based backend systems
• Excellent communication skills and ability to bridge technical solutions with business objectives, to convey complex concepts to stakeholders with little knowledge of OR or ML.
• Experience working with outputs from machine learning models and incorporating them into downstream decision-making pipelines.
• Excellent resilience and problem-solving skills, with the ability to navigate through fast-changing conditions to land results.

Preferred Qualifications:

• Experience in promotion calendar optimisation using Gurobi.
• Experience with large-scale structured data manipulation and processing, using
• Databricks, PySpark, Snowflake.
• Experience in running online A/B testing for predictive models and improving relevant
• Experience working with custom ML platforms for continuous integration, deployment,and monitoring of machine learning models.
• Experience in the gaming industry.
• Experience working with cross-timezone teams.

The Team:

The Accounts & Identity team builds highly scalable java based services that safely connects PlayStation users with the social and entertainment experiences they love. Our services provide customers with always-available unified experiences to enrich the PlayStation ecosystem with simplicity, security, and reliability. Our mission is to provide the highest level of safety, performance and reliability for our customers.

What you'll be doing:

As part of our team, you'll develop distributed services, collaborate with product managers, architects, engineers, and operations team members to build highly robust solutions. Role responsibilities include:

• Design, develop, test, deploy, maintain, and improve software
• Provide solutions that are simple, maintainable, well abstracted, and with accurate test coverage
• Perform in-depth requirement analysis and design/code reviews with peers
• Manage individual project priorities, deadlines, and deliverables with your technical expertise
• Problem solve and triage issues including addressing operational incidents

What we're looking for:

• BS degree in computer science or equivalent with 3+ years of strong hands-on Java (ideally Reactive Java Programming) development experience for backend web services using Spring boot framework
• Experience developing services built for deployment into AWS EC2 or EKS using Docker
• Experience developing applications on Unix/Linux platforms
• Experience with servlet containers (e.g., Tomcat), JAXRS, Spring, and related technologies.
• Experience developing REST based web services also utilizing JSON and XML.
• Experience with GraphQL including the Apollo Client and GraphQL-compliant server stacks.
• Familiarity with data storage technologies such as Oracle, DynamoDB, and Cassandra
• Experience with agile development methodologies and familiarity with continuous integration and deployment processes.
• Experience with tools such as Datadog, Splunk, Jenkins, JIRA, Git etc.
• Demonstrated ability to deliver results and a proactive approach to overcoming obstacles.
• Outstanding verbal and written communication skills.
• Works well with others at all levels, and is effective at working with geographically remote and culturally diverse teams.
• Passion for quality with the ability to inspire, excite and motivate other team members.

• BS degree in computer science or equivalent with 3+ years of strong hands-on Java (ideally Reactive Java Programming) development experience for backend web services using Spring boot framework
• Must have - Experience developing front end applications using React Native, React Native for Web, React Web and Swift
• Must have - Experience with GraphQL including the Apollo Client and GraphQL-compliant server stacks.
• Must have - Experience developing Mobile/Computer Apps targeting iOS, Android and PC environments
• Experience developing services built for deployment into AWS EC2 or EKS using Docker
• Experience developing applications on Unix/Linux platforms
• Experience with servlet containers (e.g., Tomcat), JAXRS, Spring, Spring Boot and related technologies.
• Experience developing REST based web services also utilizing JSON and XML.
• Experience with agile development methodologies and familiarity with continuous integration and deployment processes.
• Experience with tools such as Datadog, Splunk, Jenkins, JIRA, Git etc.
• Demonstrated ability to deliver results and a proactive approach to overcoming obstacles.
• Outstanding verbal and written communication skills.
• Works well with others at all levels, and is effective at working with geographically remote and culturally diverse teams.
• Passion for quality with the ability to inspire, excite and motivate other team members.

Role overview:

We’re looking for a Staff Business Systems Analyst to own the strategy roadmap and execution of large projects on Enterprise Services platform, with a strong focus on ServiceNow. This role sits at the intersection of business and technology, supporting functions such as HR, Finance, Facilities, Supply Chain & Operations, and Employee Services. 

You’ll act as a strategic thought partner and hands-on leader, driving enterprise-wide solutions across HR, IT, Facilities, Supply Chain & Operations and Employee Services. Delivering solutions that improve both user experience and operational efficiency across the enterprise.  

What you'll be doing:

• Partner with business and IT leaders to define and implement the ServiceNow roadmap, strategy, and priorities
• Translate complex, ambiguous business needs into scalable, user-centered solutions
• Lead end-to-end solution design across ServiceNow modules (e.g., ITSM, HRSD, SPM, WSD, App Engine, Now Assist)
• Drive multi-functional initiatives, collaborating with engineering, architecture, and program teams
• Manage dependencies across systems and define enterprise integration strategies (e.g., Workday, SAP, Okta, Microsoft 365, Slack)
• Guide backlog prioritization and own delivery of key initiatives
• Ensure solutions align with security, privacy, and governance standards
• Find opportunities for automation, optimization, and AI-driven improvements
• Establish and promote procedures, standards, and scalable design patterns

Reporting, Analytics & Operations:

• Define and deliver reporting and analytics solutions using ServiceNow dashboards and performance analytics to deliver actionable insights
• Partner with team members to establish benchmarks and success metrics, tracking platform performance and business outcomes
• Support day-to-day platform operations, including backlog triage, issue analysis, and continuous service improvements
• Monitor system usage, trends, and data quality to proactively identify optimization opportunities

What we're looking for:

• 10–12+ years of experience in business systems analysis or similar roles in SaaS/PaaS environments
• Strong hands-on experience with the ServiceNow platform and its ecosystem
• Proven track record delivering enterprise-scale, multi-functional solutions
• Deep understanding of integrations, data flows, and enterprise architecture
• Ability to break down sophisticated problems and drive alignment across diverse stakeholders
• Experience working in Agile environments and across the full SDLC

Technical Expertise:

• ServiceNow modules: ITSM, HRSD, SPM, WSD, App Engine, Now Assist, Reporting, Integrations
• Enterprise platforms: Workday, SAP, Okta, Microsoft 365, Slack
• Proven understanding of integration patterns and standard processes
• Familiarity with AI technologies and automation is a plus
• Knowledge of cloud-based SaaS/PaaS architecture

How You Work:

• You think strategically but are comfortable diving into details when needed
• You build strong, trust-based relationships and influence without authority
• You communicate clearly across both technical and non-technical audiences
• You’re proactive, organized, and focused on delivering high-quality outcomes
• You thrive in sophisticated, fast-moving environments

Nice to Have:

• ServiceNow certifications (CSA, CIS, etc.)
• Experience with platform governance or Center of Excellence (CoE) models
• Background in global or enterprise-scale organizations

Why This Role Matters:

This role plays a critical part in how our organization operates and scales. You’ll directly influence how employees interact with enterprise systems, enabling better experiences, smarter workflows, and more efficient operations.

If you’re eager to play a pivotal role in crafting and driving enterprise-scale solutions that directly impact how teams work and thrive, we’d love to hear from you.

Join IVX Health as Healthcare Operations Leader in Columbus, OH!
Transform patient care across our clinics in Dublin, Pickerington, and Grove City!

Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Columbus market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

What You'll Do

• Lead Market Operations
  • Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
  • Support P&L for your market, ensuring strong financial and operational performance
  • Act as an escalation resource and problem-solver for operational and clinical challenges.
• Mentor and Develop Team
  • Recruit, mentor, and grow a team of center-level staff
  • Oversee staffing, scheduling, and payroll, driving productivity and accountability
  • Foster a collaborative, patient-centered culture focused on continuous improvement
• Drive Operational Excellence
  • Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
  • Support the launch and operational success of new infusion centers.
• Grow Patient Volume
  • Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
  • Build and maintain strong relationships with key referral sources and vendor partners.
• Stay Ahead of the Industry
  • Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

What We Are Looking For

• Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
• Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
• Experience managing a P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while delivering exceptional patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Join a national leader committed to raising the standard of care in the outpatient infusion space.

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra Platform captures packets and logs across network, public cloud, SaaS, and identity by applying patented security-led AI to surface and prioritize threats for rapid threat response. Vectra's threat detections are powered by a deep understanding of attacker methods and problem-optimized AI algorithms. Alerts uncover attacker methods in action and are correlated across customer environments to expose real attacks. Organizations around the world rely on Vectra to see and stop threats before a breach occurs. For more information, visit www.vectra.ai.

Why Vectra AI?

Vectra AI is the leading innovator in real-time detection of in-progress cyber-attacks.  The Vectra Cognito platform continuously monitors customer environments to automatically detect any phase of an on-going cyber-attack.  Vectra AI won the Best of Black Hat Award for “Most Innovative Emerging Company” and the SC Award “Best Customer Service”.

Our culture is centered around three core values – customer first, no drama teamwork and acting with integrity. At Vectra, we love to solve hard problems and embrace people who relish that. We also love people who are passionate, irreverent and focus on delivering results.

You are expected to be different from the norm, to excel in your field and be willing to share your experiences and creativity with the global organization. You are expected to challenge the status quo.

If you care about building great customer experiences, like to stretch, do not take no for an answer and are great to work with, this is your home.

Joining the organization at this time will allow you to develop the dynamics which will shape the global support organization. Joining now offers future career opportunities in a fast-moving environment.

Position Overview

For this role you should be a leading Technical Support Senior Manager or above, experienced in the leadership of technical support teams.

You are likely to already be an expert in your field, with a successful track record of leadership in global vendor-support environments. You also are well versed in being able and comfortable to be an hands manager and equally able to lead and defined strategic initiatives.

Successful applicants should expect to enjoy their new position at their local Vectra office, with flexibility to work from home when mutually agreed with your manager.

Your experience

• 10+ years of Global Support Senior Management experience, preferably in a software or technology B2B company
• Passionate about customer experience and customer satisfaction
• Experience developing, implementing and enforcing Standard Operating Procedures for standard and premium support programs
• Experience establishing and driving high standards for Service Level attainment in Support Operations
• Experience building, mentoring and developing Support teams
• Extensive customer support background in a global vendor servicing international customers
• Strong Technical Support background, especially in Linux, Networking, Security, Cloud or related fields
• Saleforce.com Service Cloud experience for case management, analytics and reporting

Specific responsibilities will include

• Promote a customer-first support culture that goes above and beyond what the customer expects, and ensure that every customer’s engagement is exceptional
• Oversee a team of Support Engineers and closely work with counterparts in various departments including but not limited to Engineering, Customer Success, Sales, executive level business partners, and cross-organizational teams
• Help scale and optimize the EMEA Support team for growth, identifying and promoting opportunities to maximize customer satisfaction through product improvements, training, tooling, online support, and self-service
• Provide individual and team leadership by establishing clear expectations and coaching employees to achieve the Support department’s mission
• Work closely with senior leadership and the support team to define and execute support strategies towards improving CSAT, productivity, and customer retention
• Manage a team of Support Engineers and day-to-day support delivery
• Monitor team performance, including customer satisfaction, ticket resolution and ticket trends
• Manage support coverage and team capacity 
• Define processes, systems, and tools that continuously drive scale and improve performance
• Report key metrics to senior management, assess metrics and take appropriate actions to continue to enhance Customer Support deliverables
• Manage goals, processes, and business KPIs to align performance of the Support team to business outcomes
• Collaborate with leaders across Customer Success, Security Engineering, Professional Services, Engineering, and Product Management to deliver Customer Support insights, and identify and action areas of operational improvement
• Manage end to end Customer critical escalations and resolution
• Provide regular coaching and mentoring of direct and indirect reports to help achieve career development aspirations
• Establish a quality review process to measure and ensure adherence and compliance in quality of service and contractual obligations
• Be a customer advocate within the company at all levels

Microsoft Dynamics 365 Business Central Developer

Our Microsoft team is at an inflection point of growth and we are looking for a Dynamics 365 Business Central Developer to join us on this exciting journey. We are seeking a skilled C/AL and AL Developer to join our delivery team. You will be responsible for designing, developing, and maintaining AL extensions that enhance Business Central functionality, ensuring alignment with modern development practices and cloud-first architecture.

About the role:

• Develop and maintain AL extensions for Microsoft Business Central, ensuring modularity and upgrade compatibility.
• Working with Dynamics NAV to develop new functionality using C/AL, while clients prepare for upgrade to Dynamics 365 Business Central Online.
• Collaborate with Functional Consultants, Solution Architects, and Project Managers.
• Work closely with the Lead consultant to translate functional design specification into technical designs.
• Build integrations between Business Central and third-party systems using file-based integrations, APIs, and Azure functions (including AIS)
• Maintain best practice development standards based on clean, well-documented code and technical documentation for customisations and integrations.
• Support and participate in quality assurance during projects and support various testing activities.
• Monitor and optimise system performance through code and solution architecture.
• Participate in code reviews, unit testing, and deployment processes to ensure high-quality deliverables.
• Stay current with Business Central platform and development releases/roadmap.

About you:

We are looking for a friendly detail-oriented problem-solver with a passion for technology and business optimisation. You should have excellent communication skills, an inquisitive nature, and strong technical and analytical abilities. You will be part of a collaborative team that values new ideas and works together to solve complex business problems.

• Proven experience developing in C/AL and AL for Dynamics NAV and Dynamics 365 Business Central.
• Strong understanding of Business Central architecture, including object ranges, licensing, and extension management.
• Extensive experience of working with Git source control and best practice code review and testing.
• Experience of working with various Dynamics 365 Business Central apps including Continia and Tasklet.
• Understanding of ERP processes such as finance, supply chain, projects and manufacturing.
• Knowledge of SQL Server and database management
• Experience of working with NAV server configuration, including service tier setup and user management
• Ideally you will have experience in upgrading various Dynamics NAV versions to Dynamics Business Central Online
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.
• Masters or Certification in relevant fields.

Join us in helping our clients enhance their business operations through innovative solutions and cutting-edge technology.

Dynamics 365 Business Central Lead Consultant

Our Microsoft team is at an inflection point of growth and we are looking for a Dynamics 365 Business Central Lead Consultant to join us on this exciting journey. The successful candidate will be a lead consultant on Business Central implementation projects and will work closely with clients and the delivery team through the normal phases of delivery from discovery workshops through to the post go-live support.

About the role:

As a Lead Consultant, you will play a key role in the design and presentation of the solution blueprint to the client, working closely with developers and other consultants. You will lead the configuration and testing of the solution, including any ISV apps and custom extensions. Other activities will include end user training, data migration and cut-over planning. You will leverage your significant experience of successfully implementing Business Central to ensure project success.

Key responsibilities will include:

• Advising client organisations on the Microsoft Dynamics Business Central capabilities and functions.
• Conducting requirements gathering and analysis with clients using standard methodologies.
• Designing optimised business processes for our clients.
• Understanding and recommending configurations and customisations in Microsoft Dynamics Business Central, aiming to minimise customisations.
• Supporting clients throughout all phases of the project, from requirements analysis to roll out.
• Applying strong knowledge of SDLC methodologies, such as Agile and SCRUM as well as experience of writing user stories and developing a backlog in Azure DevOps.
• Maintaining up-to-date certifications in Microsoft Dynamics Business Central.

About you:

We are looking for a detail-oriented problem-solver with a passion for technology and business optimisation. You should have excellent communication skills, an inquisitive nature, and strong technical and analytical abilities. You will be part of a collaborative team that values new ideas and works together to solve complex business problems.

• Overseeing the functional delivery of Dynamics 365 Business Central, acting as the primary point of contact for all functional discussions.
• At least 3 years of experience as a Business Central functional consultant
• Thorough knowledge of Dynamics 365 Business Central and Dynamics NAV – to include core finance, accounts payable and accounts receivable, sales and purchase order processing, inventory and warehouse management. Ideally you will have detailed knowledge of project management, manufacturing and service management.
• Comprehensive knowledge of Continia, Tasklet and other popular Dynamics 365 Business Central Apps.
• Ideally you will have a strong knowledge of Power BI apps for Dynamics 365 Business Central as well as M365 and Power Apps integration.
• It would be advantageous if you have knowledge of Shopify, Dynamics 365 Sales and Dynamics 365 Field Service working with Dynamics 365 Business Central.
• Ability to communicate complex technical concepts in non-technical language.
• Strong consulting skills, including influencing abilities, leadership, and facilitation skills.
• Masters or Certification in relevant fields.

Join us in helping our clients enhance their business operations through innovative solutions and cutting-edge technology.

The Information Security Risk Team at MongoDB is the operational engine of the internal and third-party risk programs. Situated within the Assurance, Risk, and Compliance (ARC) organization, the team is responsible for the "Reduction of Uncertainty" across the enterprise. We view this team as the "Operational Commander" of the risk function. The team oversees the entire lifecycle of risk identification, assessment, and treatment, ensuring that MongoDB’s leadership has a clear, quantified view of the top risks facing the organization. We are not just a compliance function; we are a "Risk Intelligence" unit that empowers the business to "Think Big" while keeping our eyes wide open to the risks we accept.

As the Senior Information Risk Analyst, you will serve as the subject matter expert and primary executor of our risk function. Reporting directly to the Risk Director, you will be responsible for conducting and owning the lifecycle of internal security assessments (annual + ad-hoc), applying risk methodology, producing risk memos and working with asset/risk owners across the business that powers MongoDB’s growth. This is a pivotal moment for our Risk function as we scale operations to meet the demands of a $100B+ database market while navigating an increasingly rigorous regulatory landscape (DORA, FedRAMP, NIS2).

This role can be based out of our Dublin office or remotely in Ireland. 

Responsibilities

Program Maturity

• Risk Assessment Methodology Implementation: Lead the strategic roadmap to integrate the risk matrix into the risk framework
• Regulatory Governance: Ensure the risk program complies with global regulations, specifically DORA (EU) regarding ICT registers and FedRAMP Rev 5 supply chain controls Maintain the Supply Chain Risk Management (SCRM) plan and oversee strict boundary protections for the "Atlas for Government" environment
• Policy & Procedure Ownership: Maintain the Information Risk Management Procedure (ISQMS), ensuring that risk identification, assessment, and treatment processes are documented, updated annually, and followed consistently across the organization

Operational Execution

• Experience conducting technical security risk assessments (infrastructure, cloud, application-level). Including experience in evaluating control effectiveness through technical evidence (configurations, logs, architecture diagrams)
• Workflow Orchestration: Own the end-to-end risk assessment process
• Inherent Risk Scoring: Validate the team’s application of the Risk Scoring formula.   Apply the risk scoring formula for baseline scores based on breach history (last 12 months) and weighted impact
• Ensure the risk acceptance process has the right level of information and the appropriate stakeholders
• Ticket Hygiene: Actively manage the Jira backlog to prevent "frozen tickets”

Monitoring and Reporting

• Conduct annual enterprise security risk assessments and ad-hoc assessments as triggered by material changes, incidents, or new initiatives
• Identify risk scenarios for the in-scope assets by working with the asset and risk owners
• Assess the inherent risk and residual risk based on established risk assessment methodology and control assessments
• Synthesize the analysis into high-quality, Risk Assessment Memos. These documents must tell a cohesive story, moving from the "Risk Statement" to the "Calculation Logic" to the final "Risk Rating"
• Manage the risk acceptance process in JIRA, review for appropriateness and accuracy
• Maintain the Risk Management Dashboard and report on accurate risk metrics

Requirements

• Professional Experience: 10+ years of experience in Information Security, Governance, Risk & Compliance (GRC)
• Hands-on experience conducting enterprise-level security risk assessments end-to-end, including scoping, threat modeling, control evaluation, and executive reporting
• Evaluate control effectiveness using technical evidence (configs, logs, architecture diagrams)
• Perform threat modeling using established methodologies (STRIDE, MITRE ATT&CK)
• Deep operational understanding of risk assessment methodologies (NIST SP 800-30) and standard control frameworks (NIST CSF, NIST SP 800-53, ISO 27001, SOC 2, SIG Core/Lite, CAIQ)
• Regulatory Knowledge: Comprehensive knowledge of DORA, NIS2, FedRAMP Rev 5 (specifically Supply Chain/SCRM), GDPR, and PCI-DSS requirements
• Ability to write executive-level risk reports that translate technical flaws into business risks
• A strong track record of collaborating effectively across teams and levels to influence change
• Education: Bachelor’s degree in a relevant field (Cybersecurity, Business, Information Systems)
• Certifications: CRISC, CCSP, CISSP, CISA, relevant cloud certifications

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273387742

MongoDB seeks a highly motivated individual to join our Global Deal Strategy function. This position will play a key role in enabling large, strategic opportunities to provide critical support to the Global Sales organization. In collaboration with our Sr. Director, you will help drive efficiencies, profitability, and stronger controls. This is a tremendous opportunity for someone who enjoys the challenge of working and leading an outstanding team in a high-growth environment and is steadfast in their pursuit of excellence.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Responsibilities

• Be a critical member of the Global Team, acting as a key enabler for non-standard and complex deals, with a focus on engineering sophisticated deals to add business value
• Optimising deal cycle times, improving revenue, margin, and market share in line with business priorities
• Driving cross-functional and cross-solution collaboration, ensuring adherence to operational guidelines and revenue recognition requirements
• Be curious and creative when considering sales cycle and quote-to-cash timelines, with a view to improving these processes
• Embrace a continuous improvement mindset, focusing on processes and technology to enhance productivity and efficiency, and deploying Ai solutions at scale

Requirements

• 8+ years software industry experience (Deal Strategy/ Deal Desk/ Finance/ Sales Operations experience)
• 2+ years experience in people management and enjoys all aspects of people management (a player-coach mindset)
• Enjoys working with Sales and other Business Partners (collaborative and solution-oriented)
• Excellent eye for business and shown ability in commercial negotiations
• Degree in Business or Finance and/or MBA
• Some experience in software revenue recognition principles and have worked closely with finance/revenue teams.
• Excellent verbal and written communication skills
• Strong analytical skills along with the ability to demonstrate practical judgment in sophisticated situations
• Great partnership & teamwork skills
• Good knowledge of MS Excel & Salesforce

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273416007

MongoDB’s Marketing Technology team is looking for a Senior Manager, Martech Transformation to support the implementation and ongoing optimization of our Adobe technology ecosystem. This is a senior individual contributor role with program management ownership, focused on driving the adoption, configuration, and integration of Adobe solutions across MongoDB’s marketing organization.

The ideal candidate brings deep hands-on expertise with Adobe enterprise products, a strong product mindset, and the ability to operate as a strategic partner to marketing, IT, and analytics teams. You’ll serve as the internal subject matter expert on Adobe, owning the roadmap for implementation, governance, and continuous improvement across the suite.

Main Responsibilities

• Lead the implementation, configuration, and rollout of Adobe suite products across Marketing, including parts of AEM, Marketo Engage, Workfront, CJA, RTCDP, etc.
• Act as the primary program manager for Adobe initiatives: defining project scope, timelines, stakeholder alignment, and delivery milestones
• Partner with Campaign Operations, Architects, Platform owners, IT, and Engineering to integrate Adobe products into the broader MarTech ecosystem
• Translate marketing requirements into scalable technical configurations and workflows across Adobe products
• Establish governance frameworks, documentation standards, and change management processes for the Adobe practice
• Evaluate and recommend new Adobe capabilities and integrations that align with MongoDB's marketing strategy
• Serve as the internal expert and go-to consultant on Adobe products. Enabling teams to maximize platform value
• Support vendor relationship management with Adobe, including license governance and product roadmap alignment

Requirements

• 7+ years of experience in marketing technology, marketing operations, or enterprise platform implementation roles
• Hands-on experience implementing and administering Adobe suite products, including: Marketo, Experience Manager (AEM), Workfront, Analytics, Target, Real-Time CDP, Journey Optimizer, or Campaign
• Demonstrated program management experience, including ownership of complex, cross-functional technology initiatives
• Strong understanding of marketing processes, campaign operations, and the broader MarTech landscape
• Ability to translate business needs into platform configurations, workflows, and scalable solutions
• Excellent stakeholder management and communication skills. Comfortable working across technical and non-technical audiences
• Proven ability to build documentation, governance frameworks, and operational best practices
• Curious, structured, and proactive — able to manage ambiguity and drive clarity in complex environments
• Bachelor's degree in Marketing, Information Systems, or a related field (or equivalent experience)

Bonus Points

• Familiarity with APIs, data integrations, and system schemas within the Adobe ecosystem
• Exposure to AI-assisted marketing workflows or Adobe Sensei-powered capabilities
• Prior experience in high-growth SaaS or enterprise technology environments
• People management experience or demonstrated ability to scale a practice and mentor others

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263334453

MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Atlas is at the heart of our AI-ready data foundation. Atlas is a best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. Atlas offers vertically and horizontally scalability, built-in automation for optimizing workloads and resources, advanced observability and security features, and unmatched data distribution with over 125 regions available globally across AWS, Google Cloud, and Azure. 

This team is at the forefront of innovation, having brought to life some of the most exciting features we’ve launched in the past, such as multi-cloud databases, predictive autoscaling, and intelligent workload management. Furthermore, this team will continue to play a critical role as the platform expands to where developers need it most: AI search and retrieval, application development, and more.

This role can be based out of our Dublin office or remotely in the Ireland region.

About the Role

Product Managers on the Atlas team work side-by-side with engineering, design, marketing, and analytics to build scalability capabilities that our users trust and that work for the business. You’ll spend your time deeply understanding how customers grow their workloads, developing hypotheses about where scaling breaks down, and validating them with design solutions across Atlas and the MongoDB server. If you’re doing well, you will continuously be accelerating the rate at which our users can safely scale up, scale down, and horizontally scale their deployments.

Our engineering teams are responsible for ensuring that clusters can scale seamlessly as demand changes — from automatic vertical scaling to horizontal auto-scaling — while keeping customer operations and workloads highly available and performant. Achieving this requires clear scaling policies, strong observability into capacity and performance, and resilient mechanisms for rapid yet low-risk scaling actions across our distributed service.

In this role, you'll collaborate closely with engineering to strengthen and standardize how clusters scale in Atlas — defining strategies and features that make scaling across our multi-tenant, globally distributed platform safe, predictable, and low-impact for customers, from underlying MongoDB server capabilities through to Atlas automation and APIs..

Responsibilities

• Own the strategy and roadmap for key Atlas components to ensure customers have a frictionless user experience
• Champion rigorous tools, processes, and frameworks across a broad range of engineering organizations to drive high-confidence rollouts and operational stability
• Drive collaboration across engineering, marketing, sales, and executive leadership
• Lead the team to the right product decisions via deep engagement and research with customers, prospects, internal stakeholders, and partners
• Actively maintain a view of how the market, competition, and technologies are evolving, and factor that into product direction
• Be passionate about the data around your products, ensuring business impact can be measured and used to continually hone products towards excellence
• Partner strategically with field and go-to-market teams in customer engagements

Requirements

• 5+ years of product management or equivalent experience with a complex technical enterprise-focused product
• Solid technical skills. Our users are developers, devops, and ops engineers, and our product managers must be just as technical and have working knowledge in these areas to better advocate for them. While not expected to write production code, you should be comfortable evaluating new technologies, exploring database technologies, and speaking authoritatively on any technical aspects of your portfolio
• Expert-level proficiency in one or more advanced technical topics. Ideally, previous experience as a developer, operations engineer, or similar
• Demonstrated success in solving problems for a developer audience, and delivering software products to market
• Skills to effectively establish and communicate product strategy & vision to all relevant stakeholders; ability to translate technology features into business benefits. Adept at navigating open-ended questions, effective at decision-making in a fast-paced team, relentless when identifying solutions and driving them to completion
• Strong team skills and experience to bring together diverse views, a can-do attitude, optimism, humility, and willingness to embrace the unknown
• B.S. in Computer Science or equivalent work experience

Nice to have

• Proficiency in managing large scale software rollouts, especially in ways to automate and cohort rollouts to prioritize different environments and customers
• Experience collaborating with customers in highly regulated industries, understanding the unique challenges and requirements they face
• Database experience - MongoDB experience is a plus 
• Last, but not least, desire to take an active role in innovation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2263204862

MongoDB is seeking a Senior Product Security Engineer to drive cloud security initiatives for MongoDB Atlas and the cloud platforms that power it across AWS, GCP, and Azure. You’ll be a senior individual contributor in the MongoDB Product Security organization, a diverse team responsible for the security of all customer‑facing products, including Atlas, self‑managed/server, and a broad ecosystem of related services and tools.

Within Product Security, the Cloud Security team focuses specifically on Atlas control plane and data plane environments and the underlying cloud platforms, partnering closely with Atlas engineering, SRE, other security engineering teams, and global security operations to build and defend secure‑by‑default, large‑scale, multi‑tenant cloud services.

This role can be based in our Dublin office (hybrid working model) or remotely in Ireland.

Requirements

• 7+ years of experience in application, product, and/or cloud security for large-scale, customer-facing systems, ideally in a multi-cloud or SaaS environment
• Strong, hands-on experience with cloud security architecture on at least one major cloud provider (AWS, GCP, or Azure), with familiarity across:
• VPC/networking (segmentation, egress controls, private connectivity)
• IAM (roles, policies, workload identity, cross-account access)
• Keys and secrets (KMS, HSMs, secret management systems)
• Container/orchestration security (e.g., Kubernetes, ECS, serverless)
• Multi-tenant control planes and blast-radius reduction patterns.
• Solid security architecture fundamentals: able to design and review end-to-end systems, reason about threat models and risk trade-offs, and recommend appropriate controls across application, data, and infrastructure layers
• Ability to read and reason about code (e.g., Go, Java, or similar languages) and familiarity with IaC (Terraform/CloudFormation), CI/CD, and security automation tooling (e.g., CSPM, IaC scanning, SAST, SCA)
• Demonstrated experience leading security reviews and projects in partnership with engineering teams (e.g., threat modeling, design reviews, targeted testing) and turning findings into pragmatic, prioritized remediation work
• Excellent written and verbal communication skills; you can explain complex cloud and product security issues in a way that builds trust with engineers, leaders, and, when needed, customers
• A strong sense of ownership and follow-through, paired with a collaborative working style--you bring others along, create space for their input, and offer specific, actionable feedback

In this role you will…

• Co-own and drive Atlas cloud security initiatives such as control plane hardening, cloud security baselines, identity and access patterns, customer account protections, and data-plane protections for multi-tenant environments
• Perform and lead security reviews for Atlas features and platform changes in cloud environments, including architecture review, threat modeling, and targeted testing, with an emphasis on pragmatic, actionable guidance
• Design and review cloud architectures across AWS, GCP, and Azure--covering networking, IAM, secrets management, and service-to-service access--and help define secure reference architectures that can be reused by Atlas teams
• Embed security into platforms and guardrails by working with platform, SRE, and other security engineering teams to implement policies and automation (e.g., policy-as-code, secure defaults, pre-deployment checks) that make the secure path the easiest path for developers
• Use CSPM, infrastructure vulnerability data, and IaC scanning to identify meaningful posture gaps in Atlas environments and drive concrete hardening work with clear ownership, coverage, and success metrics
• Partner with Detection & Response, SRE, and other security teams to bring product and cloud context to incidents, threat hunts, and posture investigations, and to design new detections tied to Atlas and its cloud footprint
• Influence roadmaps and priorities by translating security risk and customer expectations into well-scoped problem statements, options, and trade-offs that resonate with engineering and product leaders
• Mentor and support other engineers (within Product Security and partner teams), contributing to internal documentation, reviews, and training that raise the bar for secure cloud design and implementation

Nice to Haves

• Prior experience as a security engineer for a multi-tenant SaaS or cloud platform, particularly in data, database, or infrastructure-as-a-service domains
• Hands-on experience with Atlas-like environments: control planes orchestrating resources across multiple cloud providers, with strong isolation and blast-radius containment requirements
• Experience improving the signal quality and developer adoption of CSPM, vulnerability management, or IaC scanning in large engineering organizations
• Public contributions to the security community (talks, tools, standards, or publications) in cloud or product security
• Experience mentoring other security engineers or serving as a bar-raiser in interviews for product/cloud security roles

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273407903

The role

To fuel this growth, we are hiring a Senior GTM Intelligence Analyst to build the data-driven analytics team. This role is a key member of our growing GTM Analytics team and is responsible for building and maintaining data infrastructure used by our global salesforce and leadership team, with a strong emphasis on stakeholder collaboration.

You will have the opportunity to

• Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools
• Work with various BI tools, develop analytics frameworks and see how data is used to drive business outcomes 
• Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
• Establish a strong network of peers and mentors
• Gain insight into a $60b+ technology industry that is rapidly transforming

Responsibilities

• Collaborate closely with various stakeholders to understand their data needs and requirements, especially converting high-level business challenges into actionable, technical solutions.
• Undertake project management responsibilities to effectively plan, organize, and oversee data analysis projects with minimal supervision, while handling competing priorities and stakeholders independently
• Proactively navigate ambiguity by synthesizing unclear or complex business objectives into clear, actionable analytical frameworks, dashboards, or tools, operating with minimal direction or oversight
• Independently gather requirements from non-technical stakeholders, analyzing their needs, and translating those into scalable technical tools, dashboards, or processes that align with broader business objectives
• Build tools to put data in the hands of our GTM teams to allow them to make data-driven decisions and increase their productivity
• Create our reporting frameworks that allow senior leadership to make data-driven decisions about the business
• Partner with executive business stakeholders across the company to give them data-driven insights into the performance of the sales organization
• Lead and conduct ad hoc analyses and effectively communicate findings to non-technical audiences
• Scale and manage multiple concurrent projects across a diverse range of responsibilities and stakeholders, ensuring effective prioritization, progress tracking, and meeting deadlines
• Review, update, and audit key sales-facing dashboards that track pipeline, productivity, attainment, and other key metrics
• Work with the centralized data architecture team to build schemas that help measure critical business metrics for sales

Requirements

• 3-5 years of work experience, ideally in a quantitative role
• SQL experience
• Dashboarding experience in Tableau or equivalent dashboard tools
• Experience in Sigma and CRM-Analytics will be an advantage
• Ability to communicate efficiently and effectively with senior stakeholders and convert their requirements into clear technical deliverables
• Hands-on experience working with large datasets to conduct analysis, identify issues, and quantify impact
• Proactive ability to navigate ambiguity and distill complex, high-level business needs into clear, actionable technical requirements and tools, while maintaining a self-driven approach to problem-solving
• Knowledge of Google Sheets and/or Microsoft Excel
• Experience with Salesforce reports & dashboards preferred

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

REQ ID: 426178

MongoDB is looking for an outstanding person to join our newly created Forward Deployed Engineering team and take on a key role in our extended R&D organization. Forward Deployed Engineering is linking the work of teams engaged on application modernization roles with our Product and Engineering teams.

Many organizations have built up large estates of legacy applications. Lack of scalability and resilience, long development times, operating cost, and inability to run on cloud are common issues with these applications. To address these issues, organizations are engaging in large transformational Application Modernisation programs. MongoDB is recognized as the developer data platform of choice for transactional systems that provide the best scalability, resiliency and developer experience in the cloud as well as on premises. Organizations are continuously migrating workloads from these legacy applications to new platforms, often based on microservices, using MongoDB. 

Such transformations are time intensive and often risky. Tooling based on generative AI promises to accelerate these transformations in a way never seen before. Forward Deployed Engineering is responsible for exploring the possibilities of Generative AI  technologies and providing invaluable feedback to MongoDB’s R&D teams to drive future capabilities of MongoDB and the MongoDB ecosystem.

Application Modernization Engineers will work alongside project teams that are executing Application Modernisation projects with customers. The successful candidate will be responsible for evaluation, build, and applying tools in modernization  projects, facilitating the usage of such tools and processes across the different project teams, identifying opportunities for tooling deployment, selecting potential 3rd party tools, contributing to the development of tooling prototypes and helping to shape the product roadmap.

This role can be based out of our Dublin office or remotely in Ireland.

Our ideal candidate will have

• 4+ years of experience as a field engineer or professional services consultant or full stack developer working directly with Enterprise clients 
• Proficiency in Java or C#, and some familiarity with common database access patterns and frameworks in one or more of these languages
• Strong knowledge about enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Experience developing enterprise applications using relational databases, and employing SQL and stored procedures with Oracle, MS SQL Server, Sybase and/or PostgreSQL databases
• Experience of using and developing with MongoDB and JSON based Document models is highly desirable
• Problem solving skills, including the ability to collaborate across disciplines and teams to come up with creative solutions to technical and business challenges
• Willingness to dive into a complex domain, ask the right questions, and bring new software tools and technologies to the table to solve customer problems
• Great communication skills (both spoken and written), within the team and in customer meetings
• Good understanding of Generative AI concepts, tools, and services. Any experience to build new applications/tools using Generative AI is a big plus. That includes Cursor, Claude Code, Gemini, and OpenAI APIs
• And finally, a strong interest in how AI supported toolchains can improve application development

Position Expectations

• Contribute to customer application modernization initiatives at any or all phases of the application lifecycle: assessment and analysis; planning and design; data modeling; application code conversion, development, test and build; integration and release configuration, production operations, application optimisation, and best practices adoption
• Test drive MongoDB migration products to deliver on customer use cases and drive adoption of the product. Deliver concise feedback to the rest of the development organisation
• Work closely with Product and Engineering teams to influence the direction of the MongoDB product roadmap
• Personally execute POCs including developing or extending existing tools when necessary and appropriate for customer success, with an eye towards reusability and eventual integration with our products. These are often on premises at client locations
• Maintain a broad and deep technical understanding of the product line and the underlying technologies and protocols
• Work as part of a wider delivery team comprising consulting engineers from MongoDB Professional Services, project managers, and account teams
• Assist sales teams in evaluating opportunities with prospects and customers
• Willingness to work on site with customers for 7 days per month, which includes regional travel (within Europe)

Success Measures

The Senior Forward Deployed Engineer will be successful in this role when they can execute the following strategic tasks/responsibilities:

• Become an expert level user of MongoDB, and our tools current migration products
• Develop a playbook for customer application modernization engagements, in collaboration with other MongoDB Engineers, Product Management and Engineering
• Communicate complex technical proposals simply and convincingly to a wide range of audiences
• Provide unique insight into customer needs, product requirements and strategic opportunities by contributing experience from the field
• Gain the reputation as a trusted advisor with our field teams and customers
• Contribute to the success of customer application migration initiatives that they support

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263294981

MongoDB is looking for an outstanding person to join our newly created Forward Deployed Engineering team and take on a key role in our extended R&D organization. Forward Deployed Engineering is linking the work of teams engaged on application modernization roles with our Product and Engineering teams.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Many organizations have built up large estates of legacy applications. Lack of scalability and resilience, long development times, operating cost, and inability to run on cloud are common issues with these applications. To address these issues, organizations are engaging in large transformational Application Modernisation programs. MongoDB is recognized as the developer data platform of choice for transactional systems that provide the best scalability, resiliency and developer experience in the cloud as well as on premises. Organizations are continuously migrating workloads from these legacy applications to new platforms, often based on microservices, using MongoDB. 

Such transformations are time intensive and often risky. Tooling based on generative AI promises to accelerate these transformations in a way never seen before. Forward Deployed Engineering is responsible for exploring the possibilities of Generative AI  technologies and providing invaluable feedback to MongoDB’s R&D teams to drive future capabilities of MongoDB and the MongoDB ecosystem.

Application Modernization Engineers will work alongside project teams that are executing Application Modernisation projects with customers. The successful candidate will be responsible for evaluation, build, and applying tools in modernization  projects, facilitating the usage of such tools and processes across the different project teams, identifying opportunities for tooling deployment, selecting potential 3rd party tools, contributing to the development of tooling prototypes and helping to shape the product roadmap.

Our ideal candidate will have

• 4+ years of experience as a field engineer or professional services consultant or full stack developer working directly with Enterprise clients 
• Proficiency in Java or C#, and some familiarity with common database access patterns and frameworks in one or more of these languages
• Strong knowledge about enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Experience developing enterprise applications using relational databases, and employing SQL and stored procedures with Oracle, MS SQL Server, Sybase and/or PostgreSQL databases
• Experience of using and developing with MongoDB and JSON based Document models is highly desirable
• Problem solving skills, including the ability to collaborate across disciplines and teams to come up with creative solutions to technical and business challenges
• Willingness to dive into a complex domain, ask the right questions, and bring new software tools and technologies to the table to solve customer problems
• Great communication skills (both spoken and written), within the team and in customer meetings
• Good understanding of Generative AI concepts, tools, and services. Any experience to build new applications/tools using Generative AI is a big plus. That includes Cursor, Claude Code, Gemini, and OpenAI APIs
• And finally, a strong interest in how AI supported toolchains can improve application development

Position Expectations

• Contribute to customer application modernization initiatives at any or all phases of the application lifecycle: assessment and analysis; planning and design; data modeling; application code conversion, development, test and build; integration and release configuration, production operations, application optimisation, and best practices adoption
• Test drive MongoDB migration products to deliver on customer use cases and drive adoption of the product. Deliver concise feedback to the rest of the development organisation
• Work closely with Product and Engineering teams to influence the direction of the MongoDB product roadmap
• Personally execute POCs including developing or extending existing tools when necessary and appropriate for customer success, with an eye towards reusability and eventual integration with our products. These are often on premises at client locations
• Maintain a broad and deep technical understanding of the product line and the underlying technologies and protocols
• Work as part of a wider delivery team comprising consulting engineers from MongoDB Professional Services, project managers, and account teams
• Assist sales teams in evaluating opportunities with prospects and customers
• Willingness to work on site with customers for 7 days per month, which includes regional travel (within Europe)

Success Measures

The Senior Forward Deployed Engineer will be successful in this role when they can execute the following strategic tasks/responsibilities:

• Become an expert level user of MongoDB, and our tools current migration products
• Develop a playbook for customer application modernization engagements, in collaboration with other MongoDB Engineers, Product Management and Engineering
• Communicate complex technical proposals simply and convincingly to a wide range of audiences
• Provide unique insight into customer needs, product requirements and strategic opportunities by contributing experience from the field
• Gain the reputation as a trusted advisor with our field teams and customers
• Contribute to the success of customer application migration initiatives that they support

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263294981

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• Fluency in Hebrew would be a plus

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426116

As a Sr. Staff Technical Program Manager, you will partner with key Engineering, Product, Product Design, Marketing, and Analytics stakeholders to conduct data-driven experiments and deliver features for MongoDB. As a seasoned program leader, you will be responsible for one of our most mission-critical programs this fiscal year, and own executive level communication related to the program.

We are looking to speak to candidates who are based in Dublin for our hybrid working model, or remote within Ireland.

The right candidate for this role will be:

• Experienced with 15+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 10 years of Software development background, with Cloud storage and compute products
• Experience with Service Oriented Architecture and Cloud Infrastructure
• Able to leverage their knowledge and experience to influence technical discussions, summarizing outcomes and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, and architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack

Position Expectations:

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Design, maintain, and improve the processes and tools that power program delivery
• Build strategic partnerships with Product and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3263275656

As a Senior Technical Program Manager, you will partner with key Engineering, Product, and Product Design stakeholders to deliver critical services and features. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model, or fully remote within Ireland.

The right candidate for this role will be:

• Experienced with 5+ years working in a technical capacity and/or in a project or program management role
• Skilled at managing technical projects and working with full stack development teams using a variety of project management techniques
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Proficient in grasping the infrastructure of your program domain, and skilled at identifying the technical interfaces between teams
• Able to maintain a strategic view of our software engineering processes while supporting and optimizing the operations of the team
• Inspired to innovate in areas where automation can replace manual work. The team works primarily with JIRA and Google Docs so programming proficiency with either or both tools is a plus
• Skilled at communicating across a diverse set of engineers and stakeholders
• Hyper-organized and capable of juggling all of the data associated with projects and task-tracking
• Knowledgeable of agile methodologies and experienced with implementing project management best practices
• Driven by an attuned sense of priority and urgency to ship features and achieve the right business outcomes
• Trained in working with project tracking software (e.g. JIRA, Rally, MS Project, Trello)
• Interested in learning everything about MongoDB

Position Expectations:

• Execute and improve the processes and tools that inform the daily life of engineering teams
• Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap
• Identify risks to the team's delivery, mitigating them where possible
• Own the data around the health of each team's project and ticket backlog
• Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s)
• Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams
• Recognize patterns in a sea of information and take action accordingly
• Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with engineering projects

Success Measures:

• Delivery against program goals
• Improvements and automations in team operations, including leveraging best practices from the TPM community

Requirements:

• 5+ years of working in an engineering organization leading complex cross-functional technical programs
• Demonstrated technical aptitude and strong analytical skills with proven results
• Effective written and verbal communication skills, with the ability to adapt style and delivery for a variety of audiences

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3263275656

The Team

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently.

You will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll join a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

The ideal candidate should: 

• Have 6+ years of experience working on software development and operating distributed systems
• Proficiency in Python, Go, or a similar language
• Have operated or supported stateful storage or database systems at scale, and are comfortable with durability, consistency, and recovery trade-offs.
• Possess a customer-focused mindset
• Value efficiency in processes and operations
• Prefer automation over manual processes. We are a small team of software engineers with a strong bias towards software solutions to avoid toil
• Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market
• Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure
• Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing)

Responsibilities: 

• Work on our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs
• Build for reliability, making services and infrastructure available, resilient, fault-tolerant, and self-healing
• Identify and configure key metrics to detect incidents and quantify service health, availability, and performance
• Participate in a 24/7 on-call rotation to resolve issues involving the storage infrastructure
• Become an expert in infrastructure performance, helping us optimize from the application level all the way to the kernel

Strong candidates may also have experience with:

• Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 2263171786

The Enterprise Advanced team is a diverse group of individuals across Europe and India, who develop software to run MongoDB on any type of infrastructure at global scale. Our software and services allow users to deploy fault-tolerant, globally distributed MongoDB clusters in minutes. The main focus of this department is to adapt our software to manage MongoDB clusters which are deployed in data centers or private and hybrid cloud platforms.

The Backup Team delivers essential infrastructure to help our customers in their hour of need - providing the ability to quickly restore a massive, distributed database to any point in time at the click of a button. The Backup Team’s mission is to make MongoDB backup more reliable, faster, and also cheaper.  This team is responsible for the Backup Agent (Go), the extensive server-side infrastructure (Java) which manages 100s of TB of data and processes billions of operations per day, and the user interface (Javascript)  that customers use to manage their backups. Common project themes are performance, scaling, and ease of use. 

We're looking for someone who is

• Skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.)
• Fond of chasing down tough problems in a distributed systems environment
• Cool under pressure - has wrangled production crises, and secretly finds this a little fun
• Experienced with Linux, and able to correlate application performance problems with underlying hardware limits
• Comfortable working across the stack of a modern web application
• Always striving to expand their knowledge
• Curious, collaborative and intellectually honest 

Responsibilities

• Work closely with product teams, considering the user’s perspective while helping the team achieve success
• Collaborate with team members over best practices and core concepts
• Hold yourself accountable to your actions, maintaining the balance between accomplishing goals with research & development
• Own our core values and adhere to them in your work, and
• Stay up to date with best practices in web engineering 

Success Measures

A Software Engineer will be successful in this role when they

• Are open, honest and willing to contribute and collaborate with others
• Develop confidence in finding their way across the platform
• Can take responsibility for the planning and execution of a major feature, representing Engineering when working with Product and Design
• Are willing to learn and contribute to all parts of the stack
• Are resolute in their approach to problem solving, balancing the needs of their team with the willingness to get to the bottom of issues

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273351990

As a Staff Technical Program Manager, you will partner with key Engineering, Product, Product Design, Marketing, and Analytics stakeholders to conduct data-driven experiments and deliver features for MongoDB. As a seasoned program leader, you will be responsible for one of our most mission-critical programs this fiscal year, and own executive level communication related to the program.

We are looking to speak to candidates who are based in Dublin for our hybrid working model, or remote within Ireland.

The right candidate for this role will be:

• Extensive experience working in an engineering organization leading complex cross-functional technical programs
• Extensive experience of Software development background, with Cloud storage and compute products
• Experience with Service Oriented Architecture and Cloud Infrastructure
• Able to leverage their knowledge and experience to influence technical discussions, summarizing outcomes and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, and architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack.

Position Expectations:

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Design, maintain, and improve the processes and tools that power program delivery
• Build strategic partnerships with Product and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3263275656

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently.

As the Lead Site Reliability Engineer for SLS, you will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll help grow and lead a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Responsibilities

• Build and lead a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers
• Define and drive a clear technical vision and comprehensive roadmap for our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs
• Contribute through hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges
• Act as the primary liaison for the Storage Layer Services SRE team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations

You may be a good fit if you

• Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams
• Possess a customer-focused mindset, treating internal developers as your primary users
• Value efficiency in processes and operations, and have a track record of optimizing team workflows
• Prefer automation over manual processes, fostering a culture of building software solutions to eliminate toil
• Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions
• Have operated or supported stateful storage or database systems at scale and are comfortable with durability, consistency and recovery trade-offs
• Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps
• Have a high level of empathy, responsibility, ownership, and accountability
• Excellent verbal and written technical communication skills

Strong candidates may also have experience with

• Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273396229

We are seeking a highly motivated Treasury Manager to anchor our Treasury presence in our Dublin office. This role is pivotal in supporting cash and liquidity management for our EMEA and APAC operations, enhancing regional payment controls, and providing on-the-ground support for the global implementation of Kyriba across international subsidiaries. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model, with 1-2 days per week required in the Dublin office.

Key Responsibilities

1. EMEA Cash Management & Liquidity

• Execute daily cash positioning, concentration, and funding activities across EMEA bank accounts and multi-currency cash pools
• Manage regional short-term investments and debt, optimizing yield and minimizing idle cash while managing counterparty exposure
• Act as the primary point of contact for daily treasury issues arising from international business units
• Oversee regional bank account documentation and administration, ensuring efficient use of banking services and fee analysis

2. Controls & Payment Security

• Lead the improvement of internal controls and security protocols for all payments originating from EMEA and APAC entities
• Develop and enforce robust policies related to intercompany funding, bank transfers, and fraud prevention measures
• Ensure regional adherence to global Treasury policies, SOX controls, and local regulatory requirements
• Manage the execution of foreign exchange transactions to support hedging and operational needs

3. Treasury Management System (TMS) Support

• Serve as the regional subject matter expert (SME) for the global TMS implementation, coordinating testing and deployment activities for EMEA/APAC entities
• Drive the standardization and centralization of regional payment processes within the new TMS
• Provide training and ongoing support to regional finance and accounting teams on treasury systems and processes

4. Financial Planning & Reporting

• Prepare and consolidate regional cash flow forecasts, analyzing FX exposures and working with business leaders to improve forecast accuracy
• Support financial reporting requirements related to debt, investments, and foreign currency exposures for regional entities

Qualifications

• Education: Bachelor’s degree in Finance, Accounting, Business, or a related field
• Experience: 5+ years of professional experience in a corporate or banking Treasury function, with direct experience managing EMEA/multi-currency cash and liquidity
• Systems Experience: Solid experience working with and ideally implementing a major Treasury Management System, preferably Kyriba
• Technical Skills: Advanced Microsoft Excel proficiency. Familiarity with complex international banking structures (e.g., pooling, netting) is essential
• Certifications: CIMA, ACCA, or equivalent professional certification is a plus; Certified Treasury Professional (CTP) is beneficial
• Location: Must be eligible to work in Ireland and committed to working in the Dublin office 1-2 days per week

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273404330

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model Monday to Friday for the first 3-6 months depending on ramping speed. 

Once considered ramped, they will transition to a permanent (Tuesday to Saturday) 9am-6pm work week (with 3 in-office days) to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift.

Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Your non-negotiables should be your first couple of bullets and your nice to haves lower

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273390465

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team.

Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.

At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems.

We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model Monday to Friday.

Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Responsibilities

• Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
• Help scale the worldwide Cloud Operations Engineering team with the strategic implementation and refinement of new processes and tools
• Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
• Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
• Automate routine monitoring and troubleshooting tasks
• Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
• Assist in performing root cause analysis after incident recovered; identifying any breakdowns in processes or workflows that contributed to the event and what changes need to be made to prevent similar events
• Contribute to documentation of corner case scenarios, troubleshooting workflows and SOPs.
• Work alongside our product management, cloud engineering and support organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
• Inform executive leadership and escalation management personnel of major outages
• Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (proactively from automated monitoring or through reactive alerts via our Technical Services team)

Requirements

• Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
• Expertise with Linux system administration, configuration, troubleshooting
• Experience in monitoring, system performance data collection and analysis, and reporting
• Knowledge of database operations and concepts
• Expertise with networking technologies like DNS, TCP/IP, etc.
• Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
• Knowledgeable about a wide range of web and internet technologies
• Capability to write small programs/scripts to solve both short-term systems problems
• A CS/CE degree or equivalent experience
• At least 1 of the following programming languages: Java, Go, Javascript
• A keen interest in learning new things

Nice To Have

• MongoDB
• Splunk
• Kubernetes

Benefits include

• Competitive salary, equity, pension and health insurance
• Regular performance, compensation and development reviews
• 20 weeks Maternity & Paternity leave to spend time with new arrivals

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 4263312827

The International Entity Controller is responsible for the framework governing the Company’s legal entity accounting, statutory reporting, and regulatory compliance across all international jurisdictions. This leader ensures the Company’s entity structure operates within a disciplined control environment while delivering predictable statutory compliance, scalable reporting processes, and operational transparency across the legal entity structure.

The role also drives modernization of the statutory reporting and legal entity governance model, leveraging automation, standardized processes, and operational metrics to enable a scalable global controllership infrastructure.  The role reports into the Vice President, Corporate Controller.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

International  Entity Governance

• Own the Company’s international legal entity governance framework, ensuring disciplined oversight of all international entities
• Maintain comprehensive entity compliance calendars, statutory governance requirements, and local regulatory obligations across jurisdictions
• Partner with Legal and Tax to support entity formation, restructuring, liquidations, and entity rationalisation initiatives
• Ensure the legal entity structure remains operationally efficient, compliant, and aligned with the Company’s global business model
• Partner with the Tax organization to support any applicable income and/or indirect (VAT) tax audits

Statutory Financial Reporting

• Oversee preparation and filing of statutory financial statements and regulatory filings across all international jurisdictions
• Ensure appropriate alignment between U.S. GAAP reporting and local statutory reporting frameworks (IFRS and local GAAP where required)
• Maintain strong oversight of local statutory audit processes, ensuring consistent quality and predictable completion timelines

Intercompany & Cross-Border Accounting

• Partner with the Corporate Accounting / General Ledger team to drive the global framework for intercompany accounting, settlements, and cross-border funding activities
• Partner with Tax to operationalize transfer pricing policies and documentation requirements
• Oversee accounting for capital contributions, dividends, intercompany loans, and other cross-border financing and treasury initiatives

Global Statutory Audit Management

• Coordinate statutory audits globally across all jurisdictions
• Drive standardized audit readiness processes, documentation standards, and audit coordination practices
• Maintain strong relationships with local auditors and external service providers supporting statutory reporting

Legal Entity Structure Optimization

• Evaluate and optimize the Company’s global entity footprint, identifying opportunities to simplify structures, reduce compliance burden, and improve operational efficiency
• Support international expansion, acquisitions, and market entry initiatives by establishing appropriate legal entity and reporting structures
• Partner with Corporate Development, Tax, and Legal on post-acquisition entity integration and restructuring

Process Transformation & Automation

• Design and implement scalable statutory reporting processes that reduce manual effort and improve global compliance visibility
• Leverage ERP capabilities, workflow automation, and emerging technologies to modernize the global statutory reporting infrastructure
• Establish standardized templates, reporting frameworks, and governance models across jurisdictions

Operational Metrics & Controllership Infrastructure

Establish a disciplined operating model with clear performance metrics, including:

• Statutory filing timeliness across jurisdictions
• Statutory audit completion timelines
• Intercompany settlement cycle time
• Legal entity rationalization progress
• Compliance risk indicators and remediation tracking
• Develop dashboards that provide clear visibility into global statutory compliance and entity governance risks

Leadership & Cross-Functional Partnership

• Lead a global team responsible for international statutory reporting and legal entity accounting
• Partner closely with Corporate Accounting, Tax, Treasury, Legal, and regional finance leadership to support global operations
• Serve as the controllership subject matter expert for global entity governance and statutory risk management

Qualifications

• 12–15+ years of accounting experience, including leadership of international controllership or statutory reporting functions in a multinational public company
• Deep expertise in U.S. GAAP and international statutory reporting frameworks (IFRS and local GAAP)
• Proven experience managing global statutory audits and multi-jurisdiction compliance programs
• Strong knowledge of intercompany accounting, transfer pricing structures, and global capital flows
• Experience building scalable processes, governance frameworks, and automation initiatives in a multinational environment
• ACCA, CA, or CPA equivalent professional certification preferred

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273411621

Come join and lead the Server Ingress Security team, where we are rearchitecting MongoDB Server’s ingress networking to make MongoDB clusters even more secure. This new team is building the Atlas Network Protection layer, a set of performant, security-critical services that harden MongoDB's pre-authentication attack surface and provides the ability to respond rapidly to emergent threats. We are looking for a talented Lead Engineer to join the team and be founding members, where you will play a crucial role in our multi-year roadmap.

Our team champions a strong culture of inclusivity, diversity, and collaboration, and lives MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. If you want to lead a fast-growing team that applies security and systems engineering fundamentals to protect a popular database at scale, join us!

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• 3+ years of experience managing a team of software engineers, including hiring, performance and growth management, compensation planning, and mentoring
• You have 8+ years of experience building production-quality systems software with large backend/compiled codebases, ideally in Rust.
• Bonus points for experience with performance profiling, network protocols, TLS, and connection management
• You have strong technical judgment that you use to effectively guide engineering decisions in security-sensitive or networking-adjacent domains
• You put the customer first and don't hesitate to cross team boundaries in search of the right solution
• Solid experience in designing, writing, testing, maintaining, and operating mission-critical software systems
• Bonus points Professional or advanced academic expertise in the domains of security or networking
• You enjoy coaching, career development, and creating growth opportunities to help your team reach their full potential
• You care about building a diverse, inclusive environment where engineers can do their best work
• Regardless of prior experience, you are willing, able, and excited to quickly learn new things in the domains of computer science, software engineering, and leadership

Position Expectations

• Lead a team of engineers, managing all aspects of people management including hiring, growth, compensation, and performance management
• Be directly responsible for the results your team delivers
• Lead the design, implementation, and operation production-ready security services in Rust, with a focus on security, correctness, performance, and operational excellence
• Own the definition and execution of the team's 12-month roadmap for the Atlas Network Protection layer
• Work with Product Management, Program Management, and Engineering leadership to specify, prioritize, and deliver new features
• Handle (or lead the effort to handle) time-sensitive security incidents and customer escalations
• Estimate task complexity, communicate delivery timelines, and manage risks for projects executed by the team
• Ensure the team is running smoothly by eliminating technical barriers, coordinating cross-team dependencies, and focusing on the overall health and happiness of the team
• Contribute to planning for organizational growth, including allocation of engineering resources, future hiring plans, and assignment of projects

Success Measures

• In the first month: Understand the high-level architecture of the Atlas Network Protection layer, the team's current projects, and the required day-to-day processes. Begin developing relationships with key stakeholders across Server, Atlas, and Product Security
• In three months: Take over full management of the team and begin building trust with your reports. Assume responsibility for day-to-day team operations. Be involved in reviewing designs for new features and helping the team navigate technical challenges. Hire engineers for the team as needed
• In six months: Establish yourself as a leader in the organization such that team members naturally come to you for guidance. Take over full ownership of Ingress Security’s software components. Lead the planning and execution of major features supporting the team’s major annual goals
• In twelve months: Perform a full annual cycle of performance and growth conversations with your team members. Contribute to the long-term vision for the Ingress Security stack and develop a plan to achieve that vision. Increase the capability and velocity of the team in measurable ways

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273383870

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273402887

About the Opportunity

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Senior Security Analyst with experience performing analysis and incident management of information security events, as well as experience contributing directly to the growth of and design of a security program. As a Senior Security Analyst, you will have daily alert investigation and incident response responsibilities, but you will be empowered to proactively drive change to shape and support the growth of our Security program.

Candidates should have experience triaging new and unfamiliar alerts, leading technical workstreams in incidents, or leading all aspects of medium scale incidents. They should have experience creating and maintaining high quality threat detection and demonstrate knowledge and understanding of common Information Security principles and frameworks, coupled with excellent communications skills and a continuous desire to learn and grow.

You will be expected to work independently, work as a part of a global dispersed team, and partner with stakeholders throughout the organization to ensure comprehensive risk mitigation while reducing impact to end users throughout the organization.

What to expect? 

• Perform daily alert investigation and response in a hybrid environment.
• Conduct detail-oriented analysis across challenging and complex ecosystems.
• Communicate investigation and threat updates to technical and non technical senior leaders.
• Work collaboratively across internal functions to identify, respond, and remediate security issues.
• Investigate and lead incidents of medium size and complexity.
• Investigate vulnerability exploitation and support remediation inline with vulnerability programs.
• Collaborate with the team and actively assist in major response exercises.
• Drive continuous improvement across all aspects of threat detection and response.
• Create processes, documentation, and runbooks to support a rapidly growing team.
• Identify systemic issues and collaborate on approaches to address root causes.
• Collaborate on threat models by incorporating detection use cases into designs.
• Identify and lead efforts to improve efficiency, response, detection, and preventative measures.
• Design and build detection logic across multiple platforms (e.g., SIEM, EDR, etc.)
• Play an active role in scaling Operation practices by contributing to team roadmaps.
• Provide delightful and informative interactions with all end users.
• Proactively identify opportunities for user training and awareness programs.
• Provide insights and input on tool selection to help grow our cybersecurity portfolio.

What you need to be successful

• 5+ years of Security Operations experience, including alert triage and investigation
• 2+ detection and tuning experience, inclusive of Security Operations experience
• 2+ years of Security Incident Response experience
• Ability to support on call and occasional off-hours incident response efforts
• Proficiency in analysis fundamentals (e.g., log analysis, live response, forensics, etc.)
• Mastery of investigation methods and adept at handling new and unfamiliar cases.
• Firm understanding of attacker Tactics, Techniques, and Procedures
• Proficiency in attacker techniques in cloud-native and traditional environments.
• Strong technology fundamentals (e.g., OSI Model, TCP/IP, Layer 7 protocols , etc.)
• Ability to perform detailed host analysis on Mac, Windows, & Linux systems.
• Hands-on experience using security technologies (e.g., SIEM, EDR, AntiVirus, etc.)
• Hands-on experience with malware analysis using dynamic and static analysis tools.
• Expertise in AWS audit and security services to investigate cloud centric threats
• Proficiency investigating incidents across SaaS platforms and identity systems
• Experience performing investigations in cloud service providers (e.g., AWS, GCP, Azure, etc.)
• Practical experience with cross-platform and hybrid environment investigations
• Ability to interpret designs and enumerate actionable detection use cases
• Familiarity with modern engineering and detection engineering practices
• Practical mindset to balance business needs with security requirements.
• A drive for change through continuous improvement
• Capable of working independently but possesses a collaborative mindset
• Comfortable working with a geographically dispersed team.
• Experience working independently and as part of a team
• Ability to work in a fast-paced environment, often juggling multiple tasks, alerts, and incidents
• Passion for solving complex security problems in innovative and scalable ways

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About Tripadvisor  

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Tripadvisor is looking for an experienced back-end software engineer to join the Hotels Platform team, which maintains the critical infrastructure and data that powers Tripadvisor’s Hotels pages for over 400 million travelers each month. In this role, you will help us build, enhance, and sustain a suite of highly-performant, consumer-scale microservices that help our travelers plan their next great adventure.
The ideal candidate for this role will have a broad set of battle-tested engineering skills, a strong sense of ownership, a passion for solving complex problems collaboratively, and an unwavering commitment to learning and advancing their craft.

Job Location: Remote/Hybrid

This role is a flexible hybrid or remote position. For hybrid roles please note our office is based in Dublin.

What You’ll Do

• Design, implement, test, and deploy code changes that help the team execute on key strategic and engineering-driven initiatives.
• Work effectively across all layers of the service stack, from designing clean microservice APIs to building efficient database queries and ETLs.
• Own projects end-to-end: from initial design, requirements-vetting, and estimation, to verifying changes in production and proactively addressing any follow-up tasks.
• Provide code-reviews to teammates, ensuring that a proposed change meets the team’s coding standards, best practices, and audit requirements.
• Support the team’s operations through proactive monitoring, data-quality checks, and incident-response protocols.
• Actively seek feedback from peers, and help promote a collaborative, fast-paced engineering culture.

Skills & Experience

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Bachelor’s or Master’s Degree in Computer Science, Computer Engineering, or related discipline.
• 3+ years of professional, full-lifecycle software development experience working with large-scale web applications or services, written in Java (preferred) or Kotlin.
• Experience working with relational databases or data-warehouse technologies like Snowflake, BigQuery, or Hadoop
• Solid foundation in data structures, algorithms, object-oriented design, and web-service architectures.
• Excellent written and oral communication skills with the ability to communicate complex concepts clearly.
• Demonstrated ability to take end-to-end ownership of projects, working independently and collaboratively to clarify requirements, choose an appropriate implementation approach, and deliver high-quality code.

Nice-to-have:

• Experience with front-end web technologies like React, JavaScript, HTML, CSS, etc.
• Experience working with foundational AWS services and infrastructure-as-code.
• Experience utilizing AI tools like Claude or Cursor effectively to streamline development workflows and reduce cognitive load.
• Experience participating in an operational support rotation.

What We Offer:

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Generous referral scheme. Help us grow and be rewarded with generous bonuses for referring successful candidates. Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. Health benefits. We offer great coverage and competitive premiums.

Our Cultural Pillars:

• Traveler first: We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 
• Execution is our edge: We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 
• We succeed together: The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-SM1

#LI-Remote

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Buying Programs Strategy & Operations Team

Okta’s Buying Programs Strategy & Operations team is responsible for closing complex commercial contracts by providing Sales teams with business process and policy insights, as well as strategic and operational support. 

The team sits within the broader Go-To-Market Strategy and Operations organization, which drives strategy through execution for Okta’s durable growth. As a member of GTM S&O, you will have the opportunity to learn about and contribute to Okta's business from all angles, including standardizing policies and systems to scale operations as well as collaborating with product teams to roll out new offerings.

The Manager, Deal Strategy Opportunity

In this role, your primary function will be to strategically and effectively model and structure non-standard proposals and contracts that mutually benefit Okta and its Customers in EMEA. You will be well-positioned as the “pulse” of the business and strategic adviser to the Sales organization. If you have a successful track record of thriving in ambiguity within a rapidly growing environment and solving complex problems, this is your role. 

What you’ll be doing 

Serve as an expert on deal structuring, pricing, commercial terms, processes, and policiesEnsure all non-standard commercial terms are reviewed, approved, and documented correctly in accordance with Revenue Operations requirementsStrategize with Sales and internal stakeholders, including Accounting, Revenue Operations, Legal, Compliance, and Product to structure and position complex dealsProvide Revenue Operations and Accounting teams with context and clarification on complex deal structures and metric treatment related to booking, invoicing, internal reporting, etc.

• Collaborate with and provide guidance and deal insights to cross-functional teams to drive change and proactively design solutions to solve complex problems
• Maintain a holistic view of a deal during contract negotiations; driving internal stakeholder discussions and resolution on customer concerns or key business issues that arise during negotiation
• Build scalable and efficient processes to operationalize excellence to ensure timely and accurate closure of deals
• Identify deal trends and develop and implement best practices with a data-driven mentality
• Partner with sales leadership to identify areas of opportunity and provide detailed insights into the business

What you’ll bring to the role

• Minimum 5 years of Sales support experience in the technology industry with at least 3 years experience in a Deal Desk role
• A willingness to enforce deal governance and compliance policies with a thorough understanding of the SaaS revenue model and reporting 
• Demonstrated project management experience or participation in process improvement efforts
• Excellent communication skills, written & verbal, with the ability to explain complex concepts clearly and effectively across all levels of the organization
• Proven performance in negotiating and closing large enterprise SaaS agreements 
• Aptitude in prioritizing, maintaining attention to detail, and producing timely and quality work under high pressure and tight deadlines with the capacity to lead and engage in multiple initiatives at the same time
• Strong research, analytical, and problem-solving competencies with a growth mindset
• Proficiency in Salesforce and Google Workspace is required with intermediate knowledge of Excel and Tableau preferred

#LI-Hybrid

#LI-IGP12079

As an Enterprise Account Executive, you will have ownership of all elements of bookings growth in new and existing accounts across the Ireland. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.  

What You'll Do:

• Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities
• Develop and manage sales pipeline to move a large number of strategic transactions through the sales process
• Identify and close new opportunities for growth working with large enterprise accounts
• Present Rubrik, Inc. solutions within complex data center design environments
• Co-sell and strategize with partners, distributors, and VAR’s to enable rapid growth
• Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships

  Experience You’ll Need:

• 5+ years Tech sales experience (selling either IT Infrastructure or SaaS)
• Consistent track record landing net "new logos"
• Strong track record of performance selling to End User Large Enterprise Accounts
• Understanding and experience working with channel
• Highly driven, goal oriented "get it done" attitude
• Experience selling a complex solution

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

About the Opportunity

We’re a mid-sized, globally distributed B2B SaaS company empowering organizations with innovative digital solutions. With a strong product-led culture and international customer base, we’re scaling rapidly—and we’re looking for a Senior Product Operations Manager to bring structure, clarity, and strategic visibility to our growing product organization.

What to Expect

• Drive operational excellence by optimizing product development workflows, team rituals, and cross-functional coordination
• Lead program execution for complex product operations initiatives, ensuring alignment with company objectives and timely delivery
• Improve tooling and automation by identifying, implementing, and maintaining systems that streamline workflows and reduce manual effort
• Analyze reporting and metrics to generate insights and partner with Business Analysts on improvement initiatives
• Manage risks and dependencies by proactively identifying roadblocks and driving resolution across teams
• Develop training and enablement resources, including documentation and onboarding materials for product teams
• Facilitate cross-functional communication across product, design, engineering, marketing, and customer success
• Advocate for product operations to increase alignment, transparency, and collaboration across the organization
• Collaborate globally with distributed teams across time zones and cultural contexts
• Step into a high-impact, visible role within a growing SaaS organization
• Join a collaborative, empowered product team with a strong global culture
• Remote work

What You Need to Be Successful

• 5+ years of experience in Product Operations, Program Management, or a similar role, ideally in a B2B SaaS company
• Proven track record of leading and scaling operational processes in cross-functional product organizations
• Experience with tools such as Jira, Confluence, Asana, and Coupa, plus data/reporting platforms (e.g., Looker, Tableau, Google Sheets)
• Strong analytical skills with the ability to define and track operational KPIs
• Systems-thinking mindset with strong organizational skills, attention to detail, and strategic perspective
• Excellent communication and stakeholder management skills, with the ability to influence across all levels
• Experience working with globally distributed teams
• Familiarity with change management practices
• Exposure to technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus

What’s in It for You

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive stock options to share in the success of our company
• Comprehensive healthcare (health/dental/vision) coverage for you and your dependents
• Fertility and family-building benefits to support your growing family
• Generous paid time off, including vacation days, sick days, education days, compassion days, and volunteer days
• Time off to care for and focus on your growing family
• Annual education budget to support your career growth
• Access to virtual and in-person events, workshops, and team activities for learning and networking
• Wellbeing stipend to support your physical, financial, and emotional health
• Monthly communication (phone/internet) stipend and hardware reimbursement
• New hire office equipment stipend to help you work at your best  

Role Summary

The Director of Application Management is a senior, executive-level leadership role responsible for defining and executing the global strategy for application management, managed solutions, and next-generation AI-enabled service offerings.

Operating with VP-level scope and accountability, this leader will oversee a globally distributed organization spanning U.S.-based managed services and international application management teams. The role also owns the creation and scaling of new strategic capabilities, including Site Reliability Engineering (SRE), Interface-as-a-Service, and AI-driven (agentic) development.

This position requires a balance of strategic vision, operational rigor, and deep platform expertise to deliver highly reliable, scalable, and continuously evolving managed services for clients worldwide.

Key Responsibilities

Global Application Management Leadership

• Own and scale a global Application Management function supporting mission-critical client environments across all regions
• Define and implement a standardized global operating model, including SLAs, KPIs, and delivery frameworks
• Drive consistency, quality, and continuous improvement across geographically distributed teams
• Ensure alignment with regional regulatory, operational, and client-specific requirements

U.S. Managed Solutions Leadership

• Lead the U.S.-based managed solutions organization with full accountability for service delivery outcomes
• Ensure tight integration across infrastructure, platform, and application layers
• Establish a culture of ownership, accountability, and operational excellence
• Serve as executive escalation point for critical client and operational issues

SRE & Reliability Engineering

• Build and scale a modern SRE function focused on reliability, automation, and observability
• Define reliability targets, error budgets, and operational maturity standards
• Embed SRE principles across all service delivery teams
• Drive adoption of proactive, automated, and self-healing operational models

Next-Generation Service Development

• Define, build, and scale new managed service offerings, including:
• Interface-as-a-Service
• Agentic AI development for product customization and workflow automation
• Standardized global upgrade services
• Productize services with clear delivery models, value propositions, and scalable execution frameworks
• Partner closely with Product and Engineering to align service capabilities with platform evolution

AI & Automation Strategy

• Lead the adoption of AI-driven capabilities to transform service delivery and operational efficiency
• Develop and scale agentic workflows for configuration, customization, and support
• Identify and execute opportunities to reduce manual effort through intelligent automation
• Ensure secure, compliant, and responsible use of AI across client environments

Client Lifecycle & Upgrade Excellence

• Establish a global, repeatable model for client upgrades across platforms and geographies
• Improve predictability, reduce risk, and enhance the client experience during upgrades
• Integrate upgrade processes into ongoing managed service delivery
• Drive automation and standardization across lifecycle operations

Executive Stakeholder Engagement

• Act as a senior leader across Product, Engineering, Sales, and Customer Success organizations
• Engage directly with strategic clients and executive stakeholders
• Provide clear, data-driven reporting on performance, risks, and transformation initiatives
• Influence roadmap and investment decisions based on operational insights

Required Experience & Qualifications

Leadership & Operational Experience

• 15+ years of experience in enterprise software, healthcare IT, or managed services
• Proven experience leading large-scale, globally distributed teams
• Demonstrated success operating at a senior leadership (VP-equivalent) level
• Strong track record managing mission-critical application environments or SaaS operations
• Experience building and scaling SRE or reliability-focused organizations

InterSystems Expertise (Strongly Preferred)

• Deep experience with:
• HealthShare
• TrakCare
• HealthConnect / HealthConnect Cloud
• IRIS data platform
• Strong understanding of InterSystems-based architectures, interoperability, and operational models

Technical & Domain Expertise

• Experience with cloud and hybrid environments (public and private cloud)
• Strong understanding of integration frameworks and interface engines
• Familiarity with DevOps, CI/CD, and infrastructure-as-code practices
• Experience with observability, monitoring, and incident management tooling

AI & Innovation

• Experience applying AI and automation in enterprise or operational environments
• Understanding of agentic AI concepts and enterprise use cases
• Ability to translate emerging technologies into scalable service offerings

Leadership Expectations

• Operates with VP-level ownership, autonomy, and decision-making authority
• Drives clarity and structure across complex, global operations
• Balances long-term strategy with hands-on execution
• Builds and leads high-performing, accountable teams
• Establishes a culture of continuous improvement and innovation
• Communicates effectively at both executive and technical levels

Success Measures

• Standardized and scalable global application management model in place
• Improved SLA performance, uptime, and client satisfaction across regions
• Successful launch and adoption of SRE, Interface-as-a-Service, and AI-driven offerings
• Measurable reduction in manual operations through automation and AI
• Predictable, efficient global upgrade execution
• Strong alignment across Product, Services, and client outcomes

The Product Manager is responsible for defining, prioritising, and delivering Managed Services & SaaS Operations capabilities that improve customer satisfaction, operational performance, and business outcomes. The role acts as the bridge between business, operations, and technology, translating strategy and customer needs into a clear roadmap and measurable delivery.

Key Responsibilities

• Own the vision, strategy, and roadmap for Managed Services & SaaS Operations delivery platforms.
• Act as the voice of the customer within DevOps and service delivery teams.
• Manage and prioritise the DevOps backlog to balance feature delivery, service quality, and technical debt.
• Collaborate cross-functionally with engineering, operations, product, sales, and support teams.
• Drive service innovation, automation, and continuous improvement.
• Define and monitor service KPIs, SLOs, and operational performance metrics.
• Oversee delivery of service enhancements and operational process improvements.
• Communicate service performance, adoption, and outcomes through dashboards and reporting.

Experience & Skills Required

• 5+ years’ experience in solution management, service delivery, or Managed Services / SaaS operations.
• Strong understanding of IT service management frameworks (e.g. ITIL).
• Experience owning and delivering service-oriented or platform solutions.
• Ability to translate business objectives into actionable technical requirements.
• Excellent stakeholder management, communication, and prioritisation skills.
• Experience working with SaaS, cloud platforms, and Agile delivery models.
• Degree in a relevant discipline or equivalent professional experience.
• Desirable certifications: CSPO, ITIL Foundation, PMP; experience in enterprise or regulated environments.

We are seeking an experienced and strategic Principal Security Architect to lead the design, implementation, and oversight of enterprise-class network and cloud security across our global infrastructure. This role blends deep technical expertise with strategic leadership and focuses on securing our on-premises data centers, public cloud platforms, and enterprise network edge using best-in-class tools like Palo Alto and Cisco.

This is a hands-on leadership role that influences global security architecture, mentors’ engineers, and collaborates with cross-functional teams to protect our digital assets at scale.

Key Responsibilities

Security Architecture & Engineering

• Lead the design and evolution of security controls across hybrid cloud and on-prem environments.
• Architect and implement network segmentation, next-gen firewall policies, and zero-trust access models.
• Define secure connectivity strategies across WAN, remote access, data centers, and cloud networks.

Technology Ownership

• Serve as SME for Palo Alto Networks firewalls, Prisma Access, and Panorama.
• Lead security configuration, lifecycle management, and policy enforcement on Cisco security platforms (ASA, ISE, Firepower, Umbrella).
• Harden security for multi-cloud platforms (AWS, Azure, GCP) including IAM, VPCs, firewalls, and API security.

Operations & Response

• Lead threat detection and response for network and infrastructure incidents.
• Collaborate with SOC, GRC, and infrastructure teams to close security gaps and maintain compliance.
• Continuously improve security monitoring, alerting, and forensics capabilities.

Security Automation & Tooling

• Integrate security into CI/CD pipelines and infrastructure provisioning via Terraform, Ansible, or Python.
• Automate security posture checks and drift detection in public cloud and data center environments.
• Work with vulnerability management platforms and integrate findings into remediation workflows.

Governance, Risk & Compliance

• Define security baselines and configuration standards for networking and infrastructure teams.
• Ensure compliance with frameworks such as ISO 27001, NIST, CIS, and industry-specific requirements.
• Participate in audits, risk assessments, and security reviews for new technologies and vendors.

Required Qualifications

• 10+ years of experience in infrastructure or network security, with 3+ years in a principal or lead role.
• Deep expertise in Palo Alto Networks products and Cisco security platforms.
• Strong understanding of cloud security architecture and native security tools in AWS, Azure, and/or GCP.
• Experience securing on-premise and hybrid data centers, including virtualization and SDN technologies.
• Proven experience designing and enforcing enterprise security policies across global networks.
• Solid knowledge of routing/switching protocols (BGP, OSPF), VPNs, DNS security, and NAC.
• Familiarity with SIEM, NDR, and EDR tools for detection and response.
• Scripting/automation proficiency (Python, Bash, PowerShell, or IaC tools).

Preferred Qualifications

• Certifications such as PCNSE, CISSP, CCNP Security, AWS/Azure Security Specialty.
• Experience with identity federation (SAML, OAuth), secrets management, and PKI.
• Background in segmentation frameworks (e.g., SCADA/ICS, OT security), or data loss prevention (DLP).
• Experience in DevSecOps or cloud-native security tooling.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Overview

We are seeking a Principal Kubernetes Architect to serve as a senior technical authority for the design, evolution, and operation of InterSystems Kubernetes based cloud platforms. This role is responsible for defining reference architectures, establishing engineering standards, and solving the most complex platform challenges across hybrid and multi cloud environments.

As a Principal Architect, you will operate at both a strategic and hands on level. You will design large scale Kubernetes platforms, influence cloud and platform strategy, and mentor engineers across DevOps, Site Reliability Engineering, and platform teams. You will play a critical role in enabling secure, resilient, and highly automated Kubernetes environments that power mission critical managed services and SaaS offerings.

This role is intended for a deeply experienced Kubernetes and cloud professional who has designed, built, and operated production platforms at scale and who acts as a technical leader across organizations.

Key Responsibilities

Platform Architecture and Technical Leadership

• Act as a senior technical authority for Kubernetes architecture across managed services and SaaS platforms
• Define and maintain reference architectures and design patterns for Kubernetes platforms across on premises, private cloud, and public cloud environments
• Lead architectural reviews and provide guidance on cluster design, networking, security, scaling, and multi region strategies
• Influence long term platform strategy, tooling selection, and architectural direction in partnership with platform and cloud leadership

Kubernetes Platform Engineering

• Design, build, and evolve Kubernetes clusters using platforms such as EKS, AKS, GKE, Rancher, or equivalent enterprise distributions
• Establish best practices for cluster lifecycle management, upgrades, multi tenancy, and workload isolation
• Architect and implement advanced Kubernetes networking models including CNI plugins, ingress controllers, and network policies
• Design secure RBAC models, secrets management approaches, and workload isolation aligned with enterprise security requirements
• Ensure platform changes are engineered, tested, versioned, and rolled out with the same rigor as application software

Infrastructure as Code & Automation

• Define and enforce Infrastructure as Code standards using Terraform, Helm, and GitOps based workflows
• Design reusable and composable infrastructure modules to enable consistent and repeatable platform deployments
• Drive automation first approaches to cluster provisioning, configuration, and lifecycle management #
• Ensure platform changes are versioned, tested, and delivered through controlled CI and CD pipelines

Reliability, Observability & Operations

• Architect observability solutions for Kubernetes platforms using Prometheus, Grafana, Loki, Fluentd or Fluent Bit and related tooling
• Define strategies for monitoring, alerting, capacity planning, and performance optimization
• Lead troubleshooting of complex platform incidents involving cluster degradation, networking issues, or systemic failures
• Partner with Site Reliability Engineering teams to establish service level objectives, error budgets, and reliability engineering practices

Cloud, Hybrid & Data Protection

• Design Kubernetes solutions that operate consistently across public cloud and on premises environments
• Architect backup, restore, and disaster recovery strategies using tools such as Velero, Kasten, or Stash
• Address cloud specific constraints related to identity, networking, storage, and cost optimization

Mentorship & Cross Team Influence

• Mentor senior engineers and architects across platform, DevOps, and Site Reliability Engineering teams
• Act as a trusted advisor to application teams on cloud native and containerization strategies
• Contribute to technical standards, documentation, and internal enablement
• Represent platform architecture in cross functional design reviews and technical forums

Qualifications & Experience Required

• Ten to fifteen or more years of experience in infrastructure, cloud, platform engineering or Site Reliability Engineering roles with deep Kubernetes specialization
• Proven experience architecting and operating large scale Kubernetes platforms in production environments supporting mission critical workloads
• Strong hands on experience with AWS, Azure, and or Google Cloud Platform including networking, identity, and storage services
• Expert level knowledge of Kubernetes internals, scheduling, networking, security, and storage
• Deep experience with Infrastructure as Code and automation using Terraform, Helm, GitOps, and CI and CD systems
• Strong Linux and container runtime expertise
• Demonstrated ability to solve complex technical problems and influence architectural decisions across teams

Preferred Certifications

• Certified Kubernetes Administrator
• Certified Kubernetes Security Specialist
• Certified Kubernetes Application Developer
• AWS Certified DevOps Engineer Professional
• Google Professional Cloud DevOps Engineer
• HashiCorp Certified Terraform Associate
• Linux Foundation Certified System Administrator

Nice to Have Certifications

• Experience with GitOps tooling such as Argo CD or Flux
• Experience with service mesh technologies such as Istio, Linkerd, or Cilium
• Experience with Spectro Cloud or enterprise Kubernetes management platforms
• Open source contributions to Kubernetes or cloud native projects
• Experience supporting regulated or compliance driven environments
• Familiarity with emerging container platforms such as Incus