MongoDB is seeking an Engineering Manager to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database-as-a-service offering and fastest growing product. 

Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB.

The Atlas Clusters Fleet Signal Management team is a product engineering team that builds machinery to rollout hardware and software to the Atlas data plane, detect regressions at scale, and automate remediative actions. The core mission is to establish platform stability by owning the rollout and monitoring systems designed to swiftly detect and mitigate potential issues.

We are forming a new Atlas Clusters Fleet Signal Management team in the Dublin area. The Engineering Manager who fills this position will be pivotal in growing that team. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

What you’ll do

• Lead a team of motivated individual contributors who are eager to learn and grow
• Contribute to the code, design, and architecture of the systems your team develops
• Work with stakeholders throughout MongoDB to build our roadmap and product offerings
• Work with customers and support engineers to fix issues and become part of our on-call rotation 
• Collaborate with team members to develop our codebase, best practices, and design principles
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

We’re looking for someone who

• Has at least 8 years of professional software development experience
• Has at least 3 years of people management experience
• Has led engineering teams that have built and maintained large scale systems
• Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, C#, etc.)
• Has experience with streaming architectures
• Has experience with at least one major cloud provider technology (AWS, Azure, GCP)
• Has experience deploying various types of software to a fleet of VMs 
• Is eager to solve tough problems
• Has excellent communication skills
• Is curious, collaborative, and motivated

Success Measures

• In 1 month, you'll be familiar with the foundational parts of the system, the existing features, and projects within the Atlas Clusters team
• In 3 months, you will be contributing to design and development of your team’s projects and working on your team’s growth
• In 6 months, you and your team will have ramped enough to take on medium sized projects and you will be leading your team towards its product and engineering goals. You will be supporting our customers during escalations and have joined our on-call rotation.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273387832

MongoDB is seeking an Engineering Manager to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB.

The Atlas Clusters Security team creates a first-in-class cloud database security experience for our wide range of sophisticated customers. We are a product engineering team that develops and maintains Atlas features and services for cluster networking, data encryption, database authentication, and customer-facing security controls—enabling countless mission‑critical applications across the world.

We are forming a new Atlas Clusters Security team in the Dublin area. The Engineering Manager who fills this position will be pivotal in growing that team. This is a product engineering leadership role.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

What you’ll do

• Manage a team of motivated individual contributors who are eager to learn and grow
• Contribute to the code, design, and architecture of the systems your team develops
• Work with stakeholders throughout MongoDB to build our roadmap and product offerings
• Work with customers and support engineers to fix issues
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

We’re looking for someone who

• Has at least 6 years of professional software development experience
• Has at least 3 years of people management experience
• Has led engineering teams that have built and maintained large scale systems
• Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, C#, C++, etc.) Java or Go experience is a plus
• Has experience with at least one major cloud provider (AWS, Azure, GCP)
• Is excited to build customer‑facing security features in Atlas and to partner with security experts; prior hands‑on security experience (e.g., authentication/authorization, network access controls, encryption) is a plus
• Is eager to solve tough problems
• Has excellent communication skills
• Is curious, collaborative, and motivated

Success Measures

• In 1 month, you'll be familiar with the foundational parts of the system, the existing features, and projects within the Atlas Clusters Security team
• In 3 months, you will be contributing to design and development of your team’s projects and working on your team’s growth
• In 6 months, you and your team will have ramped enough to take on medium sized projects and you will be leading your team towards its product and engineering goals

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273387830

The Enterprise Advanced team is a diverse group of individuals across Europe and India, who develop software to run MongoDB on any type of infrastructure at global scale. Our software and services allow users to deploy fault-tolerant, globally distributed MongoDB clusters in minutes.

The main focus of this team is to adapt our software to manage MongoDB clusters which are deployed in data centers or private cloud platforms, while offering cutting edge capabilities to our self-managing customers.

You will work on the core functionality for all of our products, mainly on the Ops Manager, Cloud Manager, and Automation products.  Our team's end users are some of the largest businesses in the world, deploying massive clusters and processing huge amounts of data.

We are looking to speak to candidates who are interested in being based in Dublin for our hybrid working model, or remotely within Ireland.  This role will report to an Engineering Manager based in Poland. 

What you’ll do

• Design, implement, test, and release features for  Ops Manager
• Test and incrementally ship elements of complex projects
• Apply our core values to your work, in planning, design, and coding
• Assist with troubleshooting bugs in customer deployments

A great fit for this role will be

• Someone who loves programming!
• Someone who enjoys working with others to achieve a common goal!
• You're flexible! You're willing to take on a wide variety of responsibilities, learning as you go
• You're a self-starter! You're comfortable organizing your own time, acting on feedback and prioritizing with guidance from senior members of your team

Requirements

• Experience with a language such as Java or Go
• Familiarity with Continues Integration and Continues Delivery Pipeline concepts
• Familiarity with multi-threaded, asynchronous, distributed systems
• Good knowledge of Computer Science fundamentals (data structures and algorithms)
• Good understanding of Object Orientation concepts
• Ability to think conceptually and design modular, complex systems

Nice to haves

• Familiarity running services on Cloud Infrastructure (Amazon AWS, Google Cloud Platform, Microsoft Azure), using containers and/or container orchestration platforms (Docker, Kubernetes, Openshift)
• Familiarity with CI/CD tooling and release infrastructure integrations (Github Actions, Jenkins, etc.) and Build Tools (Bazel)
• Experience working directly with production systems
• Experience or interest in full-stack web application development

What is in it for you:

• Generous compensation package (top-range salary, equity, comprehensive benefits)
• Flexible working options
• Opportunities to learn on the job (time to upskill in new technologies)
• Team budget for attending industry-specific conferences and training
• High level of independence in your day to day work
• Engineers in our team have the chance to work with multiple programming languages (JAVA, Javascript/React, Golang)
• You'll be joining a good-humored supportive team that works well together!

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273351993

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Worldwide Alliances & Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships provide Stripe with the opportunity to unlock our market opportunity, supporting us in accelerating our users growth across all market segments from Startup to Enterprise companies.

What you’ll do

We are looking for an enthusiastic Partner Development Manager (PDM) to join the EMEA Alliances & Channels team. As a Partner Development Manager (PDM) , you will cultivate and develop Stripe’s Consulting/Services partnerships specifically with Commerce agencies across EMEA.

This is both a partner relationship and a revenue-generating role working daily with the regional sales teams. This highly cross functional role also includes executing Stripe’s global partner programs, partner marketing, partner enablement and partner co-selling initiatives across the region, driving partner participation and engagement. 

As the successful candidate, you will have experience in sales and/or partner management in the high tech or payments industry, preferably with experience working with consulting (Systems Integrators, Services firms, Development Agencies) and/or technology (software companies, ISVs, cloud companies, infrastructure companies) partnerships. The successful candidate will have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally. An understanding of the economics of the payments space and the ecommerce ecosystem would be a bonus.

Responsibilities

• Identify, recruit and manage a portfolio of Commerce focused Consulting partners that can meet the needs of the Mid Market and Enterprise sales team. 
• Work with the Partner Solution Engineering team to ensure these partners are technically proficient and certified on Stripe 
• Optimize partner performance through partner plans, business reviews, identify additional business opportunities to expand revenue and deploy a joint sales approach with Stripe’s top partners and Stripe’s sales team in the region
• Work with the program, marketing and sales teams on the execution of partner programs, events, sales engagement, building playbooks and collateral to enable partners to sell into customers effectively
• Report out on a regular cadence to all key stakeholders, with a strong analytical approach and crisp communication style

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3-5 years in partnerships and/or sales for high-tech or financial services organizations
• Successful track record of developing and growing partnerships 
• Professional and technical knowledge, as well as an understanding of industry trends and the key players in the competitive landscape
• Proven ability to consistently meet and exceed sales targets and quotas.
• Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
• Highly organized self starter with strong multi-tasking skills, who can take ownership, influence others and be efficient in ambiguous situations
• Strong written and verbal communication skills
• Bachelor’s Degree
• Willingness to travel

Preferred qualifications

• Experience working in the financial services/payments industry

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business.

What you’ll do

As a Payments Fraud Investigator, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes and programs.

Responsibilities

• Analyze high risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors
• Lead root cause analyses to identify gaps in current systems, policies and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders
• Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network
• Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks

• Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions
• Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience conducting complex investigations
• 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders
• Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges
• Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements.
• User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset
• Excellent written and verbal communication skills
• Ability to travel to vendor locations for up to 10% of the year

Preferred qualifications

• Experience in payments, e-commerce, social media, or fintech, mitigating digital/card-not-present fraud
• Experience investigating and mitigating card testing and account takeover attacks
• Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows
• Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The team partners with some of the most strategic payment method providers across EMEA, including global leaders in Buy Now Pay Later, FX, bank transfers, and digital wallets, to help businesses accelerate growth and unlock meaningful revenue uplift. As the payments landscape continues to evolve rapidly, the team is at the forefront of that transformation, working with partners and customers to deliver innovative solutions that optimize payment performance.

Our mission is to enable buyers and merchants to transact using their preferred payment methods, improving conversion, reach, and performance across the region. We are deeply focused on customer experience as we build and operate the end-to-end infrastructure that processes billions in monthly volume and abstracts the complexity of the EMEA payments ecosystem for our users.

What you’ll do

The EMEA Payments Product Lead role at Stripe is an opportunity to shape payments strategy across one of the world’s most complex and fastest-growing regions, influencing everything from local payment methods and conversion performance to regulatory readiness and market expansion. It is a high-impact leadership role for someone who wants to combine strong product judgment, deep payments expertise, and cross-functional influence to drive measurable customer outcomes at scale.

You will lead EMEA payments product capabilities at the center of Stripe’s long-term growth strategy. Working closely with merchants, partners, and cross-functional teams, you will translate a complex set of regional and strategic priorities into a clear, focused roadmap. With end-to-end ownership, you will define the vision, shape the product architecture, and drive execution across market expansion and core payment infrastructure. You will move with urgency to build and scale the systems behind critical payment flows across EMEA.

Responsibilities

• Define a multi-year vision for EMEA Payments that anticipates future merchant & ecosystem scale and complexity.
• Lead Engineering and Design through every phase of the product lifecycle, from 0-to-1 development to General Availability.
• Enforce rigorous standards for product quality, API design, and system reliability, building trust with our largest enterprise users.
• Partner with Sales and GTM teams to pitch the product, win key deals, and translate user feedback into roadmap priorities.
• Serve as the internal subject matter expert on the EMEA payment landscape, managing relationships with partners and ecosystem vendors.
• Drive cross-functional alignment with teams like Billing, Connect and Checkout to deliver a cohesive platform experience.
• Mentor or manage emerging PM talent within the domain.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+  years of experience in product management or a related product role.
• A track record of shipping technical B2B2C products at a high velocity.
• An obsession with product quality in all its forms—from API design to dashboard UX and documentation.
• Existing knowledge of the payments landscape or a demonstrated ability to learn complex domains quickly.
• Strong written and verbal communication skills, with a talent for articulating user problems precisely.
• An ownership mindset; you are willing to do whatever it takes to solve problems and delight users.
• Ability to dig deep into data, think from first principles, and deliver the right results.

Preferred qualifications 

• A background in Computer Science, Engineering, or a related technical field.
• The ability to understand complex systems at a deep technical level.
• Specific experience in payment orchestration or payment processing.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The payments landscape is changing rapidly and our team is at the forefront of this change. Depending on where you live, you may be used to paying with a credit card (United States), iDEAL (Netherlands) or UPI (India), amongst hundreds of other global payment methods. It turns out how you pay is increasingly dependent on where you are and what business you're buying from.

The Local Payment Methods team is responsible for Stripe's fastest growing payments business. These payment methods are often the single largest conversion improvement merchants can make to their checkout, driving double-digit increases in checkout conversion. They represent billions of dollars in payments volume each month and are core to Stripe's growth strategy. We build payment methods that help businesses drastically increase their revenues and grow their business. Additionally, we also build the platform that allows us to build and distribute payment methods at scale.

What you’ll do

We're looking for a Product Manager to own relationships with some of the world's largest payment providers and drive billions in payment volume growth. In this role, you will leverage your extensive experience turning ambiguous problems into clear and actionable deliverables, aligning internal and external leaders on a shared, ambitious vision.

You'll work closely with Stripe users to understand their needs to drive payments performance, and match those to the unique capabilities of Stripe's most strategic payment method partners—including global leaders in Buy Now Pay Later and digital wallet solutions. This will involve close collaboration with Stripe's and our financial partners' product and engineering organizations to prioritize valuable investments over a multi-quarter roadmap, considering distribution potential, performance, risk and costs.

Responsibilities

• Develop the long-term vision and strategy for your pillar within the Local Payment Methods team, and create and execute on a compelling roadmap.
• Deeply understand Stripe users' (merchants and partners) needs by spending time with partnership managers, risk, legal, compliance, data science, engineering, products, and go-to-market teams, and by observing patterns and trends across their feedback and the industry.
• Drive adoption of strategic payment methods across Stripe's merchant base, working with go-to-market teams to identify and unlock new distribution opportunities (e.g., enabling payment methods acceptance cross-border, or for new use cases like recurring or agentic payments).
• Partner closely with Risk teams to ensure sustainable growth, implementing controls and enforcement strategies that protect both Stripe and our financial partners while maximizing approval rates and minimizing losses.
• Collaborate with product marketing and go-to-market teams to turn your multi-quarter roadmap into compelling and actionable narratives.
• Build deep user empathy with both Stripe's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence Stripe's roadmap effectively.
• Work closely with Stripe and our financial partners' product and engineering organizations to define the most valuable investments, factoring in aspects such as distribution potential, performance, costs, and risks.
• Collaborate with partnership managers to develop joint product roadmaps with payment partners, securing shared alignment and navigating competing priorities between internal goals and partner objectives.
• Become a subject-matter expert for a subset of Stripe's most strategic payment partners, ensuring they receive the support and insights needed to succeed.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years in a product management or product-adjacent role, with a proven track record building highly impactful products
• Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale.
• Ability to effectively communicate with and influence both user-facing and partner-facing stakeholders.
• Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems
• Strong analytical capabilities with experience defining and tracking success metrics, running experiments (e.g., holdback tests), and using data to measure product impact on revenue, conversion, and margins.
• Experience working on products that require aligning multiple stakeholders, developing joint roadmaps, and navigating competing priorities between internal goals and external partner objectives.
• Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility.
• Background delivering successfully on multi-quarter roadmaps and aligning diverse stakeholders to achieve shared goals.
• Strong business acumen and comfort with complex ecosystem and platform-level problems.

Preferred qualifications

• Experience with online payments, deep understanding of the conversion, costs, and risk trade-offs.
• Experience optimizing revenue outcomes for an online payments business
• Experience working with financial partners and users from various geographies and cultures.
• Experience building platform or marketplace products where success requires balancing multiple stakeholder interests and creating value for all participants in the ecosystem.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Support Experience team develops and applies technology at all points of the user support journey to solve customer problems at scale, unlocking growth across Stripe’s product suite.

What you’ll do

As a Product Manager on the Support Experience PM team, you’ll be responsible for defining the strategy for Consumer Support - solve problems for a fast growing segment at Stripe. You’ll need to tackle this space from multiple angles, from motivating product teams at Stripe to understand and improve product quality, to building systems that allow for repeatable problem solving by both users and our support team. You’ll need to create observability across inbound and outbound volume to find the high impact drivers of poor experiences; and build the flywheels that will leverage our internal and external systems to continuously improve how problems are resolved and products are built.

Responsibilities

• Drive significant increases in product quality across the company leveraging support data
• Build the flywheels for improving support outcomes and enabling users to self-solve issues by creating scalable knowledge and workflow strategies
• Partner closely with Product Managers for the Self-Serve and Agent Platforms to define and instrument user journeys across our products so we can understand how success differs by journey and where we should invest
• Define the data strategy for delivering an effective and efficient support experience
• Create a platform that can be leveraged across the support journey to turbocharge users and support agents’ ability to solve problems directly and reliably

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

Our ideal Product Manager will be relentlessly user-focused, comfortable in ambiguity, have strong technical skills, and the desire to create something new.

• 5+ years of relevant product management experience
• Computer Science background or equivalent technical skills
• Strong analytical abilities and experience with metrics
• An ability to craft a vision and strategy and drive the roadmap toward it
• A deep empathy for users

Preferred qualifications

• Software engineering experience, a computer science or engineering degree, or similar technical experience

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Global Business Services’ (GBS) Business Practices team establishes and manages policies and processes for the GTM motion, including deal policy, approval and revenue contracting processes, and other deal related operations (e.g. misbilling, deal support models, etc). The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations. This role sits within Global Business Practices’ Business Practices team, responsible for establishing, managing, and improving policies and processes to improve deal quality and velocity for Stripe.

What you’ll do

Our Business Practices Program Managers are focused on solving GTM’s deal lifecycle challenges to create scalable and efficient deal policies and processes in support of commercial activities. We are looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement.  The ideal candidate will: (1) have deal policy and process background working at a hypergrowth technology/GTM org, (2) have superior communication skills to work across senior stakeholders across different functions, and (3) thrive when solving complex problems with limited oversight & incomplete data. 

Responsibilities

• Be accountable for building and driving large-scale deal lifecycle transformation program changes end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
• Design and scale a global delivery model by effectively managing and integrating offshore teams; ensure seamless operational continuity through rigorous performance standards, cultural alignment, and optimized hand-off protocols.
• Establish and maintain a gold-standard documentation ecosystem, ensuring all program methodologies, process maps, and strategic playbooks are accurate, accessible, and continuously updated to support organizational knowledge and scalability.
• Manage directly (or coordinate) the ‘full-stack’ of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement
• Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
• Work cross-functionally to proactively identify deal lifecycle improvement opportunities for the GTM teams spanning strategy, people, policy, process, and/or technology
• Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision
• Make exec level recommendations and drive decisions, where necessary

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• A strong track record of delivering global, complex enterprise deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end
• Experience with deal management processes, deal process related root cause analysis, and commercial agreements
• 7+ years of experience in program management, business operations, management consulting or a related discipline
• Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment
• The ability to diagnose, simplify and structure problems and solutions while having command of “the details”
• Enthusiastic “roll up your sleeves” mentality 
• Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders. You set a high-bar in terms of communication effectiveness.
• Comfort with Excel and/or Google Sheet for analyzing large datasets
• Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools

Preferred qualifications

• Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change
• Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a sales-oriented environment
• A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you)
• You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables
• Prior experience with payments and/or SaaS 

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Team

The Sales Compensation Team at Stripe is responsible for the overall compensation strategy, design, and payment administration for the global sales organization. We ensure that Stripe’s objectives align with the compensation program and that our sales teams are paid accurately and timely. We provide thought leadership for the go-to market initiatives so that performance and compensation are effectively correlated. The Sales Comp team partners closely with the revenue generating and support functions across Stripe to support the success of our sales efforts. 

What You’ll Do

Stripe’s Sales Compensation Team has an opening for an experienced sales compensation manager to be a key contributor to the sales compensation program design, implementation and performance assessment of the sales organization. This role will have high visibility across multiple channels to own the performance to compensation structure for specific sales teams and be the subject matter expert for strategic advice and implementation of any compensation programs (including SPIFFs and MBOs) that will further align the sales focus with Stripe’s OKRs.

The right person for this position will be someone who is passionate about sales compensation and comfortable working in ambiguous situations to identify the optimal solutions for our sales teams to succeed.  This candidate will need to have experience working across all levels and functions of an organization (preferably in a high growth environment) to align the company’s priorities with the sales team’s motivation. The role requires resilience and the ability to both partner and lead in cross-functional situations. Proven leverage of analytics and quantitative data to support and evaluate decisions is critical. 

Responsibilities

• Lead the annual sales compensation plan design cycle for specific sales teams. This includes obtaining input and stakeholder approval for the proposed compensation structures.
• Implement metrics for the plans that are specific, measurable, and align with company priorities.
• Own the rollout and enablement of the compensation plans. 
• Conduct frequent quantitative measurement of the compensation plan effectiveness and apply learnings to the annual plan design process.
• Propose, evaluate, design, and measure the effectiveness of SPIFFs.
• Be the main contact for sales leadership to to correlate objectives and compensation.
• Own and update the sales compensation resources for the sales organization. Lead the enablement.
• Own and update the annual sales credit policies for the sales organization. Lead the enablement.
• Represent the sales compensation impacts in company strategy discussions (e.g. with Product).
• Have an in-depth understanding of the sales function, product priorities, and individual sales team characteristics.
• Support the commission calculation close process as needed.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• BS or BA in Business, Finance, Economics, Math, or Statistics.
• 5+ years of experience in a Sales Compensation role.
• 2+ years as a key point of contact with senior Sales, Finance, and HR leadership.
• 3+ years leading the sales compensation design process.
• Experience with CRM (e.g. Salesforce) and ICM (e.g. Captivate IQ, Varicent, Xactly) tools.
• Experience with reporting tools and Tableau.
• Strong logic, problem solving, and Excel modeling skills.
• Very organized and attentive to detail, with excellent prioritization skills that allow you to consistently deliver quality results on time.
• Experience working in high-growth, performance focused environments and administering complex programs.
• Ability to forge strong bonds, work collaboratively with, and influence internal partners such as other Sales channels, Finance, and Business Applications.

Preferred Qualifications

• Competence to leverage AI tools to enhance impact and productivity
• Experience in Sales or Sales Operations roles
• SQL programming experience

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Associate (SDA) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

What you’ll do

Responsibilities

• Research and create outreach materials for high value prospects, in partnership with SDRs and AEs
• Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
• Execute outbound sales plays created by marketing
• Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

• Fluent in German and English
• A track record of top performance or prior success
• Superior verbal and written communication skills
• Self starter who is able to operate in a hyper growth environment
• This role requires in-office participation three (3) days per week in our Dublin office

Preferred qualifications

• Professional experience

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

About the team

The EMEA Startup team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing Startup customers. 

What you’ll do

As a Sales Manager for Startups - Early Growers at Stripe, you will be crucial in driving Stripe's expansion by fostering growth among our existing high potential top startups.

 Your role involves leading and coaching a team of high-performing Account Executives, empowering them to achieve ambitious targets. You will also directly engage with users. We seek an individual eager to collaborate with a top-tier team to navigate intricate organizations, identify new opportunities to leverage payments for competitive advantage, and innovate our joint go-to-market strategies.

You will manage a team of Startup AEs, focusing on supporting the growth of the top Startup users in EMEA. This team will partner with high-potential startups in our install base. Your goal is to provide hands-on business consultancy, optimize Stripe integrations, and uncover commercial upsell opportunities for Stripe.

Responsibilities

• Recruit, develop and lead a team of sales professionals, with a particular focus on the Funded  Startup segment across EMEA
• Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
• Prioritise top startup users and be accountable for increasing existing revenue at high rates of growth 
• Driving deal strategy and execution including strong pipeline development, opportunity management, and forecasting
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe
• Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others
• Participate in industry events to help support positive market awareness

Minimum requirements

• 8+ years of relevant sales experience - particularly managing existing business accounts
• Experience consistently forecasting and managing a high growth business for multiple quarters
• Thrives in settings with a high level of autonomy to create strategy, direction, and structure
• Ability to hire, train, and coach a high-performance sales team
• Ability to build executive relationships with customers and ecosystem partners
• Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms

Preferred requirements

• Experience with and knowledge of the EMEA Startups ecosystem

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. 

About the team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within this, the Global Sales, Strategy & Operations organization is at the forefront of driving revenue and growth. This is an incredible opportunity to be part of the EMEA Sales Strategy and Operations team that plays an integral role in shaping and executing GTM strategies with Sales leaders of the EMEA business.  You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of the segment. Responsibilities include go-to-market design, resource planning, quota setting and management, sales process optimization and business analytics. You will also partner with key cross-functional stakeholders, including Finance & Strategy, Functional Sales Operations, Global Systems & Processes, and the Strategy Planning and Insights team to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who  is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight. 

What you’ll do

Responsibilities

• Collaborate with Sales leadership and cross-functional stakeholders in developing go-to-market strategy, resource plan and key organizational metrics.
• Create and manage operational processes such as portfolio design, target setting and headcount strategy.
• Partner with Sales leadership and cross-functional teams to manage forecasting, translate business needs into actionable operational plans, and identify risks and opportunities to support strategic decision making.
• Own core rhythm-of-business processes, including weekly forecasting, monthly/quarterly business reviews, and OKR tracking, ensuring visibility, accountability, and alignment against business priorities.
• Develop and execute initiatives designed to optimize sales team efficiency and productivity
• Drive rhythm of business with strong operational rigor.
• Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
• Drive local / regional critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones
• Oversee implementation of enabling systems and tools, working closely with internal systems teams

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of sales strategy and operations experience in a high-tech growth environment, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles
• Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
• Strong business acumen and ​​Distinctive problem solving and analysis skills. Ability to solve complex and diverse business problems (commercial, operational, organizational).
•  take a structured approach to solving unique business problemsAdvanced SQL and Excel skills and experience working with large data sets. 
• Stakeholder management experience - with strong communication and influencing skills. 
• An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment

Preferred requirements

• MBA or higher degree in an analytical field
• Proficiency in SQL or the appetite to learn

• Proficiency in BI visualization tools (e.g. Tableau)

Note: if you are an intern, new grad, or staff applicant, please do not apply using this link and visit our jobs page for those specific postings.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Organization 

The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe’s brand and financial stability. 

Team Matching: exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. 

What you’ll do

We’re looking for software engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they’re an end user, developer, or partner.

Responsibilities

• Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end.
• Work closely with engineers, designers, and product managers to build new features and products.
• Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
• Build elegant APIs and user experiences that enable merchants to run and scale their businesses on top of Stripe.
• Contribute to the design and architecture of the next generation of Stripe’s infrastructure, to meet the high growth needs of our company and customers for years to come.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2-12+ years of industry software engineering experience (does not include internships nor includes co-ops)
• You can work effectively across the stack from top to bottom, comfortably navigating codebases with different languages and tools.
• You’re equally as comfortable shipping user-facing experiences as you are writing custom queries to analyze experiment results.
• Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
• Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users

Preferred Qualifications

• Experience working in high-growth teams similar to Stripe.
• Experience building financial systems or tools for financial experts.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. 

What you’ll do

As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. 

Responsibilities

• Be a key member of a Stripe account team with deep involvement in defining the customer strategy
• Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. 
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. 
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Who you are

You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey.  Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus.
• Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences.
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Passion to take on ownership and drive change in a constantly evolving environment. 
• Superior verbal and written communication skills in English
• Ability to travel per business needs

Preferred requirements

• Prior experience in consulting
• Experience at a growth stage internet/software company

Solutions Architect, Platforms

Who We Are

About Stripe

At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. 

About The Team

The Solutions Architecture Team partners with our users to realise their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe.  We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s platform prospects. 

What You’ll Do

As a member of the team, Solutions Architects build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetisation opportunities and growth.

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments.
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors.
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelising the proposed solutions through executive briefings, readouts, presentations and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritised for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success.
• Act as a crucial part of the sales team, providing technical insight and solutions to prospective and existing platform users. Guide and provide technical expertise on Stripe and its benefits for both platforms and their customers.
• Showcase the capability of Stripe's platform in solving business problems, highlighting features, benefits, and potential customisations. This includes demonstrating how those benefits pass down to the customer's own user-base.
• Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Develop a comprehensive understanding of Connect, Stripe's solution for enabling platform payments, exploring its various features, and integration methodologies.
• Gather an in-depth understanding of Stripe's Payments and Billing systems and their applicability across diverse business models to beneficially cater to individual clients' and their customers' needs.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in a platform technology stack/ecosystem. 
• Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.

Preferred Qualifications

• Experience as a customer facing, domain expert in the payments space, presenting, and architecting solutions for platform customers.
• Prior experience driving technical sales with top-tier enterprise scale platforms and supporting them and their customer’s unique requirements 
• Experience with integrating Stripe or other RESTful APIs into web applications.
• Experience in systems design, building and deploying complex applications.
• Experience in helping customers adopt and consume software in a cloud model.
• Passionate about learning and actively seeks out knowledge
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
• Strong collaboration skills to work seamlessly with extended teams to support our users.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

•  Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 3 years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications

•  Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe is one of the fastest growing technology companies in the world, and we’re scaling in every dimension: users, revenue, people, technology, processes, and more. The Production Eng team is building the systems that support Stripe’s API. We’re looking for people passionate about distilling complexity across a breadth of problems, caring deeply about both our infrastructure and the experience of using our platform. We are major contributors to the latency, reliability, and efficiency of Stripe’s API, and you’ll be responsible for ensuring we maintain a reliable and secure platform.

What you’ll do

Production Eng is a unique environment where you’ll be working across all of Stripe’s products, and truly steering the future of Stripe’s APIs, Developer, and User Experiences, and working with world class engineers.

Responsibilities

• Lead a team of talented engineers on the team, providing mentorship, guidance, and support to ensure their success.
• Partner with Engineering Managers to create roadmaps that deliver milestones toward a cohesive engineering vision.
• Understand user needs and pain points to prioritize engineering work and deliver high quality solutions that meet user needs.
• Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
• Work with high-visibility teams and their stakeholders to support the Infrastructure’s key engineering initiatives.
• Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for team members.
• Build amazing end-to-end API, developer experiences and Stripe’s public API infrastructure and tooling.
• Ensure our APIs are secure, reliable, and performant while solving product problems and building delightful API and developer experiences for our users.
• Building the future of the Stripe API and scaling Stripe’s API Infrastructure while working with product teams to extend the capabilities of our APIs.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements 

• 10+ years of technical experience or 7+ years in infrastructure / platform engineering field
• 5+ years in a strategic technical leadership role
• Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products).
• Hands-on experience building infrastructure and products for internal or external customers
• Proven track record of delivering pragmatic solutions that accelerate business growth
• Ability to adjust conversations from high-level discussions to detailed coding
• Thrives on a high level of autonomy and responsibility
• Clear and persuasive writing and in-person communication
• Strong problem-solving skills, critical thinking, determination, and a growth mindset
• Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to high level of psychological safety for all team members and partner
• Proficient in at least one of the programming languages (Java, Ruby, Python, Go).

Preferred qualifications

• Strong written and verbal communication skills for different audiences (leadership, users, company-wide).
• Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc).
• Experience leading partially remote teams.
• Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering orgs.
• Experience building serverless platforms.
• Experience managing rigorous incident response processes and on call rotations.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

• Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 3 years experience in enterprise level client-facing work
• Fluency in French
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English and French to support regional based customers
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications 

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

• Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 3 years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English and (German or Polish or Ukrainian) to support regional based customers
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications 

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry
• Good to have Polish or Ukrainian language expertise (Native or Intermediate)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Shopify, Treatwell, Sage & DesignMyNight. 

As a key member to the Stripe Platforms team, you will manage and elevate relationships with a named account list while identifying new growth opportunities and ways Stripe can exceed expectations. 

If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!

What you’ll do

As an Account Executive (Grower), you will create partnerships between Stripe and the most innovative and fastest-growing software platforms in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses.

Responsibilities

• Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise SaaS Platform companies
• Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well
• Own the full sales cycle from lead to close for upper middle market and enterprise companies
• Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyse
• Craft and lead complex, bespoke commercial & contractual negotiations
• Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models
• Lead and contribute to team projects to develop and refine our sales process
• Engage with Product and Engineering teams to help drive product strategy

Who you are

You are an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets.

If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

• 5+ years of sales experience, preferably selling a technical product, with a track record of top performance
• Extensive experience directly selling a technology product or service, preferably at an API-first company, with a record of top performance
• A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition
• Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies
• An ability to understand complex technical problems and understand how Stripe’s solutions can address them
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology and a deep understanding of the space
• Excellent English and French 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Startup SaaS Platform team works with European startups in one of Stripe’s highest-priority segments. At Stripe, SaaS platforms are companies that use Stripe to embed payments and make financial services a core part of their product. Their partnership with Stripe is an important part of their growth, such as with companies like Shopify, Mindbody, and Lightspeed.

SaaS platforms are a global priority for Stripe, and our team identifies and develops Stripe’s future strategic accounts in Europe. We partner with high-potential companies, helping them use Stripe’s solutions to better support their users, scale internationally, and create new revenue streams through payments and financial services.

What you’ll do

As an Account Executive, Existing Business, you will build partnerships between Stripe and innovative, fast-growing software platforms by helping them understand how Stripe’s online commerce infrastructure can support their business goals and create value for their customers.

Responsibilities

• Directly manage and nurture a named account list, and develop account plans to grow and expand business with SaaS platform startups
• Build and maintain strong relationships with C-level executives, and coordinate the right executive touchpoints
• Own the full sales cycle from lead generation through close
• Work with leaders across Engineering, Product, and Finance to lead complex product workshops and financial analysis
• Lead complex, bespoke commercial and contractual negotiations
• Contribute to our platform partnership strategy and help build repeatable processes and scalable engagement models
• Collaborate on team projects to refine and improve our sales process
• Partner with Product and Engineering teams to help inform product strategy

Who you are

You are a skilled salesperson and relationship manager who can engage confidently in business and technical conversations at multiple levels of an organization, including the CTO, COO, and CFO. You have experience working with startups and understand the buyer journey. You can lead a complex, multi-party sale in a consultative and thoughtful way.
You are comfortable building value in competitive situations and enjoy working on products that require both technical understanding and strong commercial judgment. You are analytical, curious, and enjoy understanding business models and helping customers evaluate investment decisions.

You are proactive about prospecting and can independently lead a sales cycle from start to finish. You also enjoy building, whether that means contributing to sales process development, sharpening the value proposition, or creating tools and assets that help the team succeed.

If you’re motivated, thoughtful, persistent, and a strong teammate, we’d love to hear from you.

Minimum requirements

• 5+ years of sales experience selling a technical product, with a track record of strong performance
• Proven experience moving sales opportunities from inception to close by leading complex, multi-party sales in a consultative manner
• Strong listening skills and the ability to become a trusted resource for decision-makers across technology and finance functions within software companies
• Ability to understand complex technical problems and how Stripe’s solutions can address them
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Ability to operate effectively in a fast-paced, ambiguous environment
• Strong interest in technology and comfort using AI tools
• Fluent in Italian and English

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Startup and SMB team is a highly consultative sales team that is responsible for the growth of Stripe’s startup and SMB customers within the region. We work with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses.

What you’ll do

As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals.

Responsibilities

• Work with existing Startup and SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue
• Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation
• Own a named account list and develop account plans for winning and expanding business with high growth technology companies
• Develop outbound strategies to create and nurture opportunities
• Drive deal strategy and commercial negotiations for large, complex renewals
• Develop relationships with executive stakeholders within your book of business
• Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship
• Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of sales experience, preferably selling a highly technical product, with a track record of top performance
• Ability to understand technical requirements and craft solutions across multiple products
• Ability to develop and execute account plans spanning multiple business units across complex organizations
• A knack for working well with a wide range of people, both internally and externally
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Superior verbal and written communication skills in English 
• Superior verbal and written communication skills in French
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology and a deep understanding of the space

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The SMB team is a highly consultative sales team that is responsible for the growth of Stripe’s SMB customers within the region. We work with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses.

What you’ll do

As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals.

Responsibilities

• Work with existing SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue
• Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation
• Own a named account list and develop account plans for winning and expanding business with high growth technology companies
• Develop outbound strategies to create and nurture opportunities
• Drive deal strategy and commercial negotiations for large, complex renewals
• Develop relationships with executive stakeholders within your book of business
• Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship
• Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of sales experience, preferably selling a highly technical product, with a track record of top performance
• Ability to understand technical requirements and craft solutions across multiple products
• Ability to develop and execute account plans spanning multiple business units across complex organizations
• A knack for working well with a wide range of people, both internally and externally
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology and a deep understanding of the space
• Superior verbal and written communication skills in English 
• Fluency in a language from an Iberia region e.g., Spanish

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

As an Engagement Manager at Stripe, you will drive Stripe’s future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions.

Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe’s proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe’s solutions rapidly while delivering immediate impact and measurable value.

Responsibilities

• Own all facets of the relationship with the User  - Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe’s most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making.
• Accelerate time to value - Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe’s products into the user’s application/technical architecture, test and change management strategies and transformation timelines.
• Deliver Program / Project Management expertise & innovation - Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe’s products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and it’s associated tools, templates and processes
• Manage scope, time, cost and quality - The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes.
• Mitigate and Manage risk - Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe’s Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities.
• Provide Program / Project Governance - Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the User’s assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan
• Close out the project - Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support
• Engage as part of a thriving internal Engagement Management Community - Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our Users through high impact and complex implementations of Stripe’s payment infrastructure

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience working with enterprise level strategic users on on complex technology or business transformation programmes with a track record of top performance or a related field
• Ability to understand complex business requirements and craft tailored solutions
• Ability to quickly learn and explain technical concepts to Stripe’s largest Users in a way which they will understand.  Some may be deeply technical.  Others may be more business focussed, so you’ll need to talk to Users in a language they can understand
• Proven program management skills and experience
• Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working
• Ability to recognize repeated user-facing issues and build scalable solutions
• Superior verbal and written communication skills
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the User side to drive towards an agreed outcome
• Experience in working with or in complex Enterprise organizational and decision making structures 
• An ability to work collaboratively with and influence Stripe’s Product and Engineering teams to advocate for our Users and continuously shape the forward roadmap of Stripe’s applications
• Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive programme clarity, alignment and outcomes

Preferred qualifications

• This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment.
• Industry certifications to ensure project success. Typical certifications include: 
  • Certified ScrumMaster 
  • PMP or PRINCE2 Certification
• Prior experience in the payments industry
• A familiarity with the integration and testing of APIs 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Payments Intelligence is dedicated to simplifying and scaling online payments for merchants. Our primary objective is to maximize payment performance by optimizing conversion rates, minimizing costs, and managing fraud, regardless of whether a merchant processes payments via Stripe. We are responsible for developing products such as Radar, Authorization Boost and Authentication, focusing on the creation of high-performance services and seamless user experiences. By integrating real-time predictions into Stripe’s core infrastructure, we design ML-driven controls that empower users to manage their businesses with precision.

What you’ll do

We’re looking for a leader who has a strong background in building successful products as well as passion for leading a team to solve challenging and new problems, as well as developing empathetic partnerships with other Stripe teams to understand their use-cases and unlock new capabilities. You’ll have plenty of opportunities to be hands-on building key systems, and will be directly responsible for the successful delivery of large-scale technical efforts as well acting as a technical mentor and leader for Stripe engineers.

Responsibilities

• Enable the team to work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end.
• Support the engineering team in building experiences for businesses that range from high growth startups to leading global companies providing them with the tools so they can run their business 
• Collaborate with stakeholders across the organization such as product, design, infrastructure, marketing and operations.
• Lead and manage processes to help the team do its best work and engage effectively with the rest of Stripe.
• Recruit great engineers, in collaboration with Stripe’s recruiting team
• Develop engineers on the team, helping them advance in their careers
• Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 5 years of experience managing teams that shipped high-quality products.
• An entrepreneurial mindset
• Successfully recruited and built great teams.
• Works effectively cross-functionally and is able to think rigorously, communicate effectively, and make or coordinate hard decisions and trade-offs.
• Thrives with a high degree of autonomy and responsibility in an ambiguous environment.
• Technical acumen to drive clarity with staff engineers about architecture and technical strategic decisions.
• Encourage a healthy and inclusive work environment that’s both challenging and supportive.

Preferred qualifications

• Have experience with financial product companies and interest in financial products and markets.
• Strong written and verbal communication skills for different audiences (leadership, users, company-wide).
• Strong quantitative and analytical background.
• Productively lead distributed teams.

Who we are  

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Finance & Strategy (F&S) team is an integral thought partner to Stripe’s business leaders. We bring understanding and predictability to Stripe’s bottom line financials.  We work cross functionally to help steward Stripe’s resource investments to improve the durability of our long term financial performance.

What you’ll do

This role is on the EMEA F&S team. We partner with the EMEA business leads by providing data analytics, business insights and strategic recommendations to help the business optimize ROI and achieve long-term growth.

Responsibilities

• Work closely with EMEA business leaders to influence key strategic decisions
• Create frameworks to assess and influence business performance by country and segment
• Partner with other F&S teams on defining ROI frameworks to drive recommendations on resource allocations
• Support annual planning for the EMEA business
• Own reporting of leading indicators of business performance
• Build and own models for in-depth analyses, as well as ensure their quality, timeliness, and accuracy
• Drive continuous process improvement, standardization, simplification and reporting enhancements

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of work experience in FP&A, corporate planning, business finance, investment banking, consulting, PE/VC or similar.
• Experience executing finance processes (e.g. budget, forecast reviews, negotiations).
• Deep analytical rigour, able to find trends hidden in millions of data points.
• A self-starter capable of driving business results without significant supervision. You must be able to partner with cross-functional teams to unblock things.
• Solid business acumen, strong written and verbal communication skills (interacting with Stripe C-Suite).
• A proven ability to build strong collaborative working relationships with business partners.
• The ability to maintain high performance under tight timelines and a “roll up your sleeves” mindset to get any job done.
• The ability to bring structure to ambiguity and thrive in an unstructured, fast-moving environment.
• Solution-oriented mindset with enthusiasm for establishing best practices.
• Experience with SQL (intermediate/advanced skills are a must).
• Experience working with large and complex datasets.

You will also likely have (not required):

• Experience working with Sales teams, preferably in a high growth technology company
• Experience working closely with technical teams (Data Science, Data Engineering, Business Intelligence, etc)
• Experience working in a global capacity (this team interacts with all regions)
• Oracle, Anaplan, Tableau or other equivalent application experience

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Stripe EMEA Marketing team is a dynamic and rapidly growing group dedicated to transforming customers into enthusiastic advocates for Stripe. Collaborating closely with sales, we focus on accelerating the path to purchase and enhancing product adoption among our user base. Our regional marketing efforts involve crafting and executing tailored marketing plans that resonate with local audiences, as well as spearheading our most significant conferences and sponsorships that drive go-to-market (GTM) success and business growth. Join us and be part of a culture that celebrates teamwork, innovates boldly, and makes a meaningful impact.

What you’ll do

We’re looking for a strategic, results-oriented marketing leader to drive our marketing engine for SMB and Mid-Market segments across EMEA. This segment represents a massive portion of Europe’s economic fabric and is a critical driver of Stripe's ambitions in the region.

This is a senior individual contributor role for someone who thrives at the intersection of strategy, execution, and cross-functional influence. You will translate global priorities into locally resonant programs, ensuring that Stripe’s audiences in the SMB and Mid-Market space have high-quality, insight-driven experiences throughout their lifecycle, from early exploration to long-term partnership.

The ideal candidate is data-driven, has an unbridled passion for working hand-in-hand with regional sales teams to drive successful user outcomes, and is excited about building a high-velocity revenue engine.

Responsibilities

• Define and execute the EMEA marketing strategy for SMB and Mid-Market segments with an emphasis on an Ideal Customer Profiles.
• Own key business and revenue metrics throughout the sales funnel, with a strong emphasis on on accelerating pipeline through upsell and cross sell opportunities
• Collaborate with Partner Marketing to create successful co-selling initiatives that extend our reach within the partner and developer ecosystems
• Develop and execute comprehensive full-funnel marketing plans, partnering with digital marketing and demand generation teams to secure high-value deals.
• Partner closely with Sales leadership to align account plans, ensure disciplined lead follow-up, and establish trust as a strategic partner.
• Collaborate with EMEA demand generation and product marketing to identify, scope, and produce or localize compelling content and marketing assets.
• Track, measure, and communicate program results, continually optimizing for efficiency and scale while seeking to generate new global best practices.
• Innovate ways to educate a diverse range of personas about the value that Stripe delivers to businesses.

Who you are

We’re looking for an experienced, creative, and results-oriented leader who understands the diverse needs of businesses and can effectively collaborate with sales leaders to transform business needs into engagement opportunities. 

Minimum requirements

• 7+ years of relevant B2B marketing experience in the EMEA technology market, including specific experience with demand generation and field marketing.
• Proven track record of defining and executing B2B marketing strategies that successfully funnel metrics, KPIs, and pipeline generation.
• Strong written and verbal communication skills, with the ability to convey complex topics with simplicity to diverse audiences.
• Strategic mindset with strong analytical capabilities and a data-driven approach to decision-making.
• Deep understanding of full funnel journeys, and marketing technology like Salesforce.
• Experience scaling programs through agency resources and collaborating across key Go To Market  stakeholders.

Preferred qualifications

• A startup mentality with a bias to action and the ability to flex in a fast-paced industry and work environment.
• Experience in the payments, financial technology, or adjacent industries, or marketing FinTech solutions or to FinTech companies.
• Understanding of the payments, financial technology, and/or ecommerce industries and partner ecosystems.
• Demonstrated success delivering marketing programs with and through consulting and technology partners.

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Manager at Stripe, you will drive Stripe’s future growth engine by leading a team of inbound and/or outbound SDRs. You will be working with the Stripe’s Sales teams to build Stripe’s sales pipeline. As a Sales Development manager, you’ll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with the team. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills.

We take a data-driven, analytical approach to Sales Development, and are looking for someone who enjoys building – who will actively participate in the development of sales processes, the articulation of Stripe’s value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!  

What you’ll do

Responsibilities

This role requires a blend of long-range strategic vision and high-leverage execution

You Will:

• Define and execute the strategic vision for our SMB, Commercial segments as well as Inbound , carrying accountability for delivering pipeline quality and productivity growth
• Managing 5 teams and 45 SDR's. Reporting the Head of EMEA.  
   
• Drive long-range planning and business impact, influencing results over the next 6–24 months, while preparing the organization to scale sustainably over 2–3+ years.
• Design and evolve organizational structures, developing and mentoring managers who in turn build healthy, high-performing teams, while ensuring succession plans and resources are in place.
• Act as a trusted partner to regional segment leadership, consistently bringing market knowledge, insights, and credibility that shape future growth strategies.
• Deliver accurate and reliable forecasting, proactively identifying trends, risks, and opportunities while driving cross-functional changes to sustain multi-quarter growth.
• Champion operational excellence, ensuring Salesforce hygiene, data integrity, and innovative metrics that optimize business performance and enable scale.
• Build and deepen cross-functional partnerships with Marketing, Sales Ops, Enablement, and Product Marketing to design and execute regional campaigns and strategies.
• Play an active role in attracting and retaining top talent, while coaching and mentoring managers and SDRs to develop consultative, solution-oriented skills.
• Inspire career growth for team members by identifying transformational development opportunities and preparing future leaders for broader impact.
• Lead with innovation, curiosity, and discipline, piloting new processes, tools, and playbooks that refine how SDR teams forecast, execute, and deliver business outcomes.
  
  

We’re Looking for Someone Who Has:

• 5+ years of experience leading high-performance Sales Development, Inside Sales, or lead qualification teams, including managing managers, with a proven record of consistently exceeding targets.
• Demonstrated success designing and scaling organizations in high-growth, ambiguous environments, ideally within technology or SaaS.
• Strong strategic planning skills, with the ability to shape 6–24 month outcomes while preparing the business for long-term growth.
• Exceptional cross-functional influence, with a track record of driving alignment and results across Sales, Marketing, Product, and Operations.
• Expertise in operational excellence, including Salesforce discipline, data integrity, accurate forecasting, and performance metrics.
• A strong analytical mindset with the ability to leverage data to inform decisions, optimize processes, and track impact.
• A passion for building AI-enabled processes and cultures, with curiosity to pilot new technologies that enhance SDR productivity and pipeline generation.
• Proven ability to hire, coach, and develop managers and SDRs into future leaders, fostering a culture of growth and performance.
• Genuine passion for innovation, start-ups, and technology, with a bias toward experimentation and continuous improvement.
• Fluency in English; additional European languages strongly preferred.

Who we are

About Stripe

Stripe’s mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business. We handle billions of dollars each year and enable millions of users around the world to scale faster and more efficiently by building their businesses on Stripe. Our tax team works with Stripes across the company to develop an efficient tax structure, as our international business scales and expands into new markets. We are looking for a well-rounded and seasoned tax professional to help us lead this effort.

About the team

This function will be responsible for Indirect Tax Advisory, as it pertains to our international entities, to include determining taxability of new products coming to market, supporting management of indirect tax audits and other indirect tax matters with local Tax Authorities, working with our indirect tax systems & compliance leads on day to day matters, and much more. The ideal candidate should be able to work well with cross-functional teams. 

What you’ll do

You must be able to communicate and promote indirect tax advisory needs across Stripe and its subsidiaries, and communicate complex indirect tax concepts in ways that are meaningful and useful to non-tax professionals. You will be able to work with a high level of collegiality, working on projects spanning multiple teams. The position will be based in Dublin or London and report to the International Indirect Tax Advisory Lead.

Responsibilities

• Be an indirect tax subject matter expert (global VAT/GST) and resource to our business and finance teams in Stripe, managing aspects of our indirect tax planning, and operations.
• Support Stripe’s expansion internationally.
• Participate in policy matters affecting indirect taxes internationally.
• Collaborate with the international indirect tax compliance leads, and the international accounting teams on VAT/GST compliance, assisting with the ongoing enhancement of the indirect tax compliance processes.
• Supporting management of indirect tax audits and other indirect tax matters involving tax authorities internationally.
• Work with other tax team members and product and engineering teams to help define requirements and collaborate on the design of tax solutions for our users.
• Promote indirect tax awareness and knowledge including training and liaising with business and tax partners on changes to indirect tax legislation, systems, policies and processes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4-6 years of relevant indirect tax knowledge, laws and regulations. 
• Bachelor’s degree and professional qualification in tax or law
• Previous in-house experience within a multinational business and either legal or accountancy firm experience
• Experience with indirect taxes as it relates to the distribution of digital services and physical products
• Accounting experience and proficiency with ERP systems and related data analytics skills
• Ability to clearly and concisely interface with all levels of management
• Excellent written and oral communication skills
• Project management experience, detail-oriented individual who takes ownership of projects
• Ability to extract, analyze, and review data and make appropriate recommendations
• Ability to work in a fast paced, informal, and often ambiguous environment
• Willingness to learn and ability to quickly acquire knowledge
• Excellent written and oral communication skills 
• Ability to work autonomously or within a team

Preferred qualifications

• An advanced degree.
• Experience working in technology, payments, or financial services.
• Experience working in a high-growth, rapidly scaling environment.
• A willingness to work with a diverse crew of tax nerds who care deeply about Stripe’s tax issues and each other.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our finance team is responsible for shaping our understanding of how Stripe is performing as a business, as well as what our best opportunities are for continued growth. We’re looking for an experienced financial controller to join our International Accounting team. As a key part of our controllership team in Dublin,  you will help us build our technical accounting and financial reporting processes, work with business partners, financial partners, external stakeholders and our engineers. You will help us develop best in class accounting processes and help track our progress within a fast-paced environment that’s growing globally.

Role: International Accounting Lead

What You’ll Do

Responsibilities

Financial Operations & Reporting

• Lead the Financial Close: Manage the end-to-end monthly close of US GAAP books, ensuring accuracy, compliance, and timeliness.
• Manage Reporting Deliverables: Oversee the preparation and submission of comprehensive regulatory and financial reporting.
• Own the Statutory Audit Process: Lead financial statement preparation, audit support, and technical documentation, culminating in presentations to the Board of Directors.
• Ensure Regulatory Compliance: Proactively monitor and adapt to changes in global accounting and tax regulations to maintain strict compliance.
• Oversee & support preparation of direct and indirect tax returns.

Leadership & Strategic Collaboration

• Develop the Team: Mentor, guide, and manage the professional progression of a high-performing controllership team.
• Drive Cross-Functional Collaboration: Partner effectively with Tax, Transfer Pricing, Treasury, Finance and Strategy, and Legal teams on diverse strategic projects.
• Act as a Business Partner: Develop a deep understanding of the Company’s transactions and contracts to properly advise cross-functional teams.
• Manage External Partners: Oversee and optimize our relationships with finance outsourcing vendors and auditors.

Technical Accounting & Innovation

• Provide Technical Expertise: Maintain fluency in US GAAP and IFRS/FRS102, researching complex issues and producing clear technical accounting memos.
• Champion AI Adoption: Act as an innovation leader by evaluating, recommending, and implementing AI solutions to drive measurable process improvements across teams.

Who You Are

Minimum Requirements

• Professional Certification: Active ACA, ACCA, CIMA, or equivalent.
• Experience: 10+ years of progressive accounting or audit experience; Big 4, payments, financial services, or tech industry experience highly preferred.
• Technical Accounting: Demonstrated technical expertise and practical application of IFRS, FRS 102, and US GAAP.
• Audit & Tax Expertise: Proven experience managing large-scale statutory audits involving central and local teams, as well as overseeing tax filings.
• Systems Knowledge: Strong proficiency with enterprise accounting systems (Oracle or similar) highly preferred.
• Project Management: Demonstrated success in leading and delivering cross-functional initiatives.
• Adaptability & Drive: A proactive self-starter who thrives in a fast-paced, hyper-growth environment and is highly comfortable pivoting alongside changing business requirements.
• Analytical Rigor: Exceptional attention to detail combined with strong organizational, analytical, and problem-solving skills.
• Collaboration: A team-oriented mindset with the ability to partner and communicate effectively across diverse internal teams.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Manager at Stripe, you will drive Stripe’s future growth engine by leading a team of inbound and/or outbound SDRs. You will be working with the Stripe’s Sales teams to build Stripe’s sales pipeline. As a Sales Development manager, you’ll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with the team. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills.

We take a data-driven, analytical approach to Sales Development, and are looking for someone who enjoys building – who will actively participate in the development of sales processes, the articulation of Stripe’s value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!  

What you’ll do

Responsibilities

• Recruit, train and lead a rapidly growing team of SDRs.
• Contribute to both the long-term vision and strategy for the team and manage day-to-day operations.
• Own and drive execution of Stripe’s new business pipeline goals by understanding and analyzing top of the funnel metrics, pipeline quality, and revenue influenced across different segments
• Coach, mentor and guide the team in developing consultative and solution-based sales skills including: campaign strategy, outbound execution, and nurturing interest in opportunities.
• Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and Product Marketing teams to successfully collaborate on campaigns and events.
• Optimize your business for efficiency, accelerating ramp time to productivity, and ensure your team has a crisp understanding of Stripe domain knowledge
• Effectively work cross-functionally across the organization to shape Stripe's solutions to meet client needs.
• Inspire, motivate and enable individual development to promote career growth of direct reports.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of people management experience
• Experience leading inbound/ outbound sales and operations in an early stage, high-growth technology environment.
• Proven track record of high performance in a pipeline generating or closing role
• Ability to hire, train and coach a high-performance sales team.
• Ability to build relationships with strategic clients and industry thought leaders.
• Demonstrated passion for start-ups and new technology businesses.
• Ability to clearly communicate technical concepts and build great relationships with highly technical customers.
• Program Management Expertise: Demonstrated experience in leading and managing comprehensive program management initiatives to ensure successful project execution and alignment with organizational objectives.
• Familiarity with A1 Inactive Data: Experience working with A1 inactive data, understanding its implications, and developing strategies for effective management and utilization.

Preferred qualifications

• Prior experience at a growth stage Internet/software company.
• Fluency in any other European language is a plus

Who we are

About Stripe 

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Technical Account Management (TAM) team directly supports our largest, and fastest growing paid users.  We provide proactive consultation, best practice guidance, and ongoing managed services to optimize and accelerate our users’ business. We pursue excellence in user service, aiming to consistently exceed expectations. 

What you’ll do

Stripe is looking for an EMEA-based leader to mentor, lead, and grow Stripes within Technical Account Management (TAM). This manager will lead an established group of high-performing Stripes working predominantly with top Platform and/or direct merchants across EMEA. This manager’s day to day interactions with the team will cultivate a high performance environment, define and implement cross-functional solutions at scale, lead through user challenges and provide continual mentorship and feedback. In addition, this manager will work cross-functionally to drive operational programs to elevate Stripe’s level of service and support through setting strategy, defining clear goals and determining prioritization with data and user feedback.

Responsibilities

• Partner with the TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements.
• Lead a team of technical account managers working with Stripe’s largest users.
• Partner cross functionally with GTM, CSM, Product, Engineering, Professional Services and Solution Architects to deliver end to end solutions for EMEA platforms and other segment top users. 
• Hire and retain top technical talent as the team scales.
• Guide the TAM organization to deliver incredible services experiences, grow services revenue, and contribute to strategic programs.
• Ensure that team members are happy, effective, and growing in their career and user work.
• Set clear goals and direction for the team and each individual; provide regular feedback on your team members’ performance.
• Analyze data from user feedback and experiences to drive efficiency and build quality.
• Be an advocate for Stripe users and champion for users’ needs internally.
• Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion and empowerment.
• Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in professional services, customer success, solutions architecture, or technical account management programs.
• 3+ years of people management experience, leading senior technical ICs.
• Experience working with strategic accounts.
• Excellent written and verbal communication skills.
• An ability to build trust with users, setting a high bar for quality, with a willingness to lead by example.

Preferred qualifications

• Experience with fintech SaaS products and/or Payments industry.
• Experience leading growth initiatives (through driving sales revenue and/or elevating operational service) with winning track-record.
• Proven ability to scale a technical services or technical support team in a high-growth environment.

About Stripe:

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

About the team:

The Professional Services team exists to drive the adoption of Stripe’s capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately.

Accelerate is Stripe’s dedicated onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical: eliminate friction, reduce implementation risk, and accelerate time-to-revenue.

What you’ll do:

Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!

As an Onboarding Specialist, you are the technical guide for users during their first 90 days with Stripe. You will be proactively unblocking deployments and ensuring users are operationally ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. You will deliver technical workshops and serve as the primary touchpoint to help users navigate the complexity of payments infrastructure.

Responsibilities:

• Drive Time-to-Value: Manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates.
• Deliver Technical Workshops: Lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, Fraud/Radar configuration, and Financial Reporting.
• Proactive Unblocking: Anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration.
• Operational Readiness: Go beyond code—help users set up their teams for success by advising on dispute management workflows and reconciliation processes.
• User Experience: Provide exceptional customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process.
• Continuous Learning: Continuously update your knowledge of Stripe's products, features, and updates to ensure you are providing the most current and strategic advice to your users.
• Process Improvement: Contribute to the improvement of onboarding processes and documentation by collaborating with cross-functional teams to refine our playbooks based on user feedback.

Who you are:

We are looking for dynamic, curious problem-solvers who love demystifying complex technical concepts. You thrive in a fast-paced environment and are passionate about helping users build their businesses on Stripe.

Minimum requirements:

• Advanced English proficiency (fluent written and spoken). You can explain complex API architecture to non-technical stakeholders and discuss business value with developers.
• 2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments.
• Technical Aptitude: Strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments.
• Problem Solving: You don't just find the answer; you find the best solution for the user's specific business model.

Preferred qualifications:

• Proficiency in one or more of: French, German, Spanish or Italian.
• Experience with financial systems (ERP, Accounting), online payments, or e-commerce platforms.
• Experience delivering live technical training or webinars to external users.
• Familiarity with code-level debugging in languages such as Python, Ruby, or Node.js.

This role is based in Dublin, Ireland and requires in-office attendance.

Physical Therapist – Outpatient Ortho  

Build Your Outpatient Physical Therapy Career with us! 

At BenchMark Physical Therapy, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.  

We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.  

Why Clinicians Choose BenchMark Physical Therapy 

• Competitive Physical Therapist salary: $75,000–$95,000 

• Achievable monthly clinical bonus program, over 90% of clinicians qualify 

• Student loan repayment assistance – directly to the principle of your loan! 

• 100% employer paid medical health insurance premium option available 

• Dental and Vision insurance  

• 401(k) with company match 

• Generous PTO and paid holidays 

• Structured onboarding for new-grad Physical Therapists and ongoing mentorship 

• In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance! 

• Path to clinic ownership / partnership for long-term growth 

• Modern clinical technology that reduces documentation time so you can focus on patients 

• Supportive team and leadership invested in your success 

What You’ll Do as a Physical Therapist 

• Develop individualized, evidence-based care plans for your patients 

• Deliver high-quality, outcomes-driven therapy 

• Collaborate with peers in a fun, values-driven team environment 

• Build lasting connections with patients and local providers 

• Continue learning and growing through Upstream’s education and development programs 

Qualifications 

• Graduate of an accredited Physical Therapy program (DPT or equivalent) 

• Active Georgia Physical Therapist license (or eligible)   

A Better Place to Build Your PT Career 

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic. 

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. 

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream. 

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic 

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

Engineering Manager, Machine Learning

Do you want to lead a team building advanced decision systems that directly shape monetisation strategies across the PlayStation ecosystem? Are you passionate about combining machine learning and operational research to solve complex, high-impact business problems at scale? We are building systems that power decisions across a global catalogue of games, including base pricing across lifecycle stages of a game, while balancing revenue growth, player experience, and cannibalisation across titles.

We are looking for an experienced Machine Learning Engineering Manager to lead a hybrid team of Machine Learning engineers and Operations Research experts. You will work on high-impact, executive-visible initiatives, partnering closely with Product, Business, and Engineering teams to translate complex, ambiguous problems into scalable, production-ready systems.

What You’ll Do

Lead and grow a team of machine learning engineers and optimisation specialists, fostering collaboration across disciplines and raising the bar for technical excellence.

Build a high-performing, inclusive team by:

• Coaching and developing engineers across ML and OR disciplines
• Providing clear feedback, career growth, and performance management
• Hiring and retaining top talent

Improve large-scale optimisation systems that:

• Incorporate predictive signals from machine learning models (e.g., demand forecasting, item elasticity).
  
  
• Leverage optimisation frameworks using Gurobi to make decision recommendations under known business constraints.

Partner closely with Product, Business, and regional stakeholders to:

• Translate business goals and constraints into optimisation frameworks.
  
  
• Align on tradeoffs between short-term performance and long-term strategy.
  
  
• Resolve conflicting priorities through data-driven decision-making.

Ensure systems are explainable, trustworthy, and actionable by:

• Providing clear reasoning behind model-recommended decisions.
  
  
• Enabling debugging and traceability across ML and optimisation components.
  
  
• Driving adoption with business and product stakeholders.

You Bring:

• Deep understanding of the relevant ML and OR domains and infrastructure with a track record of delivering complex ML and OR systems into production.
• Proven strong experience leading and developing high-performing ML and OR teams, including: Growing engineers across different skill sets (Machine Learning, ML Infra, Operational Research); Driving career growth and performance evaluation; Hiring and retaining high-performing teams.
• Demonstrated ability to create a strong team culture with high accountability, creativity and continuous improvement.
• Ability to provide technical direction at the architecture level while fostering pragmatic, high-quality, high-velocity execution.
• Demonstrated success driving cross-functional initiatives that require influencing without direct authority, in fast-moving environments
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• MS, or PhD in Computer Science, Machine Learning, Operational Research

Preferred Qualifications:

• Hands-on experience with tools such as Gurobi, Snowflake, Databricks, and PySpark.
• Experience in pricing, promotions or marketplace optimisation.
• Experience in modelling demand elasticity and forecasting.
• Experience in the gaming or digital content industry.
• Experience working with globally distributed functions and teams.

Join IVX Health as Healthcare Operations Leader in Columbus, OH!
Transform patient care across our clinics in Dublin, Pickerington, and Grove City!

Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Columbus market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

What You'll Do

• Lead Market Operations
  • Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
  • Support P&L for your market, ensuring strong financial and operational performance
  • Act as an escalation resource and problem-solver for operational and clinical challenges.
• Mentor and Develop Team
  • Recruit, mentor, and grow a team of center-level staff
  • Oversee staffing, scheduling, and payroll, driving productivity and accountability
  • Foster a collaborative, patient-centered culture focused on continuous improvement
• Drive Operational Excellence
  • Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
  • Support the launch and operational success of new infusion centers.
• Grow Patient Volume
  • Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
  • Build and maintain strong relationships with key referral sources and vendor partners.
• Stay Ahead of the Industry
  • Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

What We Are Looking For

• Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
• Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
• Experience managing a P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while delivering exceptional patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Join a national leader committed to raising the standard of care in the outpatient infusion space.

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra Platform captures packets and logs across network, public cloud, SaaS, and identity by applying patented security-led AI to surface and prioritize threats for rapid threat response. Vectra's threat detections are powered by a deep understanding of attacker methods and problem-optimized AI algorithms. Alerts uncover attacker methods in action and are correlated across customer environments to expose real attacks. Organizations around the world rely on Vectra to see and stop threats before a breach occurs. For more information, visit www.vectra.ai.

Why Vectra AI?

Vectra AI is the leading innovator in real-time detection of in-progress cyber-attacks.  The Vectra Cognito platform continuously monitors customer environments to automatically detect any phase of an on-going cyber-attack.  Vectra AI won the Best of Black Hat Award for “Most Innovative Emerging Company” and the SC Award “Best Customer Service”.

Our culture is centered around three core values – customer first, no drama teamwork and acting with integrity. At Vectra, we love to solve hard problems and embrace people who relish that. We also love people who are passionate, irreverent and focus on delivering results.

You are expected to be different from the norm, to excel in your field and be willing to share your experiences and creativity with the global organization. You are expected to challenge the status quo.

If you care about building great customer experiences, like to stretch, do not take no for an answer and are great to work with, this is your home.

Joining the organization at this time will allow you to develop the dynamics which will shape the global support organization. Joining now offers future career opportunities in a fast-moving environment.

Position Overview

For this role you should be a leading Technical Support Senior Manager or above, experienced in the leadership of technical support teams.

You are likely to already be an expert in your field, with a successful track record of leadership in global vendor-support environments. You also are well versed in being able and comfortable to be an hands manager and equally able to lead and defined strategic initiatives.

Successful applicants should expect to enjoy their new position at their local Vectra office, with flexibility to work from home when mutually agreed with your manager.

Your experience

• 10+ years of Global Support Senior Management experience, preferably in a software or technology B2B company
• Passionate about customer experience and customer satisfaction
• Experience developing, implementing and enforcing Standard Operating Procedures for standard and premium support programs
• Experience establishing and driving high standards for Service Level attainment in Support Operations
• Experience building, mentoring and developing Support teams
• Extensive customer support background in a global vendor servicing international customers
• Strong Technical Support background, especially in Linux, Networking, Security, Cloud or related fields
• Saleforce.com Service Cloud experience for case management, analytics and reporting

Specific responsibilities will include

• Promote a customer-first support culture that goes above and beyond what the customer expects, and ensure that every customer’s engagement is exceptional
• Oversee a team of Support Engineers and closely work with counterparts in various departments including but not limited to Engineering, Customer Success, Sales, executive level business partners, and cross-organizational teams
• Help scale and optimize the EMEA Support team for growth, identifying and promoting opportunities to maximize customer satisfaction through product improvements, training, tooling, online support, and self-service
• Provide individual and team leadership by establishing clear expectations and coaching employees to achieve the Support department’s mission
• Work closely with senior leadership and the support team to define and execute support strategies towards improving CSAT, productivity, and customer retention
• Manage a team of Support Engineers and day-to-day support delivery
• Monitor team performance, including customer satisfaction, ticket resolution and ticket trends
• Manage support coverage and team capacity 
• Define processes, systems, and tools that continuously drive scale and improve performance
• Report key metrics to senior management, assess metrics and take appropriate actions to continue to enhance Customer Support deliverables
• Manage goals, processes, and business KPIs to align performance of the Support team to business outcomes
• Collaborate with leaders across Customer Success, Security Engineering, Professional Services, Engineering, and Product Management to deliver Customer Support insights, and identify and action areas of operational improvement
• Manage end to end Customer critical escalations and resolution
• Provide regular coaching and mentoring of direct and indirect reports to help achieve career development aspirations
• Establish a quality review process to measure and ensure adherence and compliance in quality of service and contractual obligations
• Be a customer advocate within the company at all levels

The Okta Sales Team 

Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce and Customer log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The South Africa Corporate Sales team is growing!

Our South Africa team is based out of Dublin and has seen huge transformation and growth in the last couple of years. We have an incredible opportunity to win the identity market with our already market leading technology.

The Corporate Sales Account Executive Opportunity - South Africa

The successful Okta Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Okta AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Okta & Auth0 customers.

What You’ll Be Doing:

• Establish a vision and plan to guide your long-term approach to net new logo pipeline generation
• Consistently deliver revenue targets to support YoY territory growth
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers 
• Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets
• Holistically embrace, access, and utilize Okta partners to identify and open new, uncharted opportunities
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc)
• Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer
• Travel as necessary to build and cultivate customer and prospect relationships. Expectation to also be present in our Dublin office for collaboration and training purposes.

What you’ll bring to the role:

• 3 + years success in growing revenue for sophisticated, complex enterprise SaaS solutions.
• Ability to evangelize, educate and create demand with C-level decision makers
• Ability to navigate complex sales cycles with multiple stakeholders from both the customer base and within the internal ecosystem
• Proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Significant experience selling in partnership with GSI’s & the wider partner ecosystem
• Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
• Confident and self driven with the humility required to successfully work in teams
• Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)
• Local language skills is a plus

As a Corporate Account Executive you will:

• Position Okta Workforce cloud solutions to South African organisations.
• Build and execute on a strong territory plan for your accounts in region
• Target companies in the Corporate to lower Enterprise segment.
• Focus on winning new logos with a land and expand mentality
• Deliver outstanding customer experience to ensure renewals, and capitalise on upsell opportunities.
• Adopt strong rhythm and process using MEDDPICC to manage and close complex deals.
• Become an expert on the Okta & Auth0 value proposition and be comfortable positioning this with both technical and executive level stakeholders.
• Partner with internal functions and manage who and when people are brought into the sales cycle, typically with Solutions Engineering, Alliances, Marketing, Business Value Management and Professional Services (which we call Customer First)

You could be a great fit for this role if you have:

• Experience selling a SaaS product in the South African market
• Sold to organisations in the corporate space
• A results driven, hunter mentality with a strong prospecting process
• Experience using a sales methodology such as MEDDIC
• Strong forecasting rigour
• Passion for technology and how it can help organisations compete and thrive in the Digital Age;
• Experience in value-based selling at senior/C-Level
• The ability to travel to Africa, including customer & partner sites, and visits to our EMEA HQ in London, and the US

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Commercial Account Executive

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Focus on net-new logo acquisition via outbound activity
• Become a Datadog expert through continued product and sales trainings
• Manage the full sales cycle, including technical demonstrations and negotiation 
• Collaborate with Sales Development Representatives to drive top of funnel activity
• Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users

Who You Are:

• Curious, driven, and motivated as a sales person
• Fluent in French required
• Creative in how you map and break into accounts
• Able to learn from feedback and champion a growth mindset
• Comfortable operating in a highly technical, fast paced environment
• Experienced in carrying quota, with a proven track record of success

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Microsoft Dynamics 365 Business Central Developer

Our Microsoft team is at an inflection point of growth and we are looking for a Dynamics 365 Business Central Developer to join us on this exciting journey. We are seeking a skilled C/AL and AL Developer to join our delivery team. You will be responsible for designing, developing, and maintaining AL extensions that enhance Business Central functionality, ensuring alignment with modern development practices and cloud-first architecture.

About the role:

• Develop and maintain AL extensions for Microsoft Business Central, ensuring modularity and upgrade compatibility.
• Working with Dynamics NAV to develop new functionality using C/AL, while clients prepare for upgrade to Dynamics 365 Business Central Online.
• Collaborate with Functional Consultants, Solution Architects, and Project Managers.
• Work closely with the Lead consultant to translate functional design specification into technical designs.
• Build integrations between Business Central and third-party systems using file-based integrations, APIs, and Azure functions (including AIS)
• Maintain best practice development standards based on clean, well-documented code and technical documentation for customisations and integrations.
• Support and participate in quality assurance during projects and support various testing activities.
• Monitor and optimise system performance through code and solution architecture.
• Participate in code reviews, unit testing, and deployment processes to ensure high-quality deliverables.
• Stay current with Business Central platform and development releases/roadmap.

About you:

We are looking for a friendly detail-oriented problem-solver with a passion for technology and business optimisation. You should have excellent communication skills, an inquisitive nature, and strong technical and analytical abilities. You will be part of a collaborative team that values new ideas and works together to solve complex business problems.

• Proven experience developing in C/AL and AL for Dynamics NAV and Dynamics 365 Business Central.
• Strong understanding of Business Central architecture, including object ranges, licensing, and extension management.
• Extensive experience of working with Git source control and best practice code review and testing.
• Experience of working with various Dynamics 365 Business Central apps including Continia and Tasklet.
• Understanding of ERP processes such as finance, supply chain, projects and manufacturing.
• Knowledge of SQL Server and database management
• Experience of working with NAV server configuration, including service tier setup and user management
• Ideally you will have experience in upgrading various Dynamics NAV versions to Dynamics Business Central Online
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.
• Masters or Certification in relevant fields.

Join us in helping our clients enhance their business operations through innovative solutions and cutting-edge technology.

Data Strategy & Governance Consultant

We are looking for a motivated and collaborative professional with a strong passion for Data and AI to join our dynamic team. Reporting to the Director of Data Strategy & Governance, you will play a pivotal role in shaping and delivering our Data & AI initiatives. This includes advising clients on data and AI governance, ensuring compliance with evolving regulations such as the EU AI Act and data privacy laws, and developing strategic data frameworks that drive meaningful business outcomes. Your ability to build trusted client relationships and translate complex data challenges into actionable strategies will be key to your success in this role.

Market and Client Facing Responsibilities

• Support the growth of our Data Strategy and Governance advisory services within both Private and Public Sector clients, including net new clients and new opportunities in existing accounts.
• Identify promising prospects through networking, customer referrals, and development of Data & AI specific Go-To-Market materials and Thought Leadership.
• Cultivate lasting relationships with clients to understand their challenges and tailor appropriate offerings to address them.
• Collaborate across local and international networks to leverage our capabilities and success stories.
• Contribute to the building of a diverse Data Analytics & AI (DA&AI) team, empowering our people and focusing on long-term growth and development.
• Play a key role in developing the DA&AI team culture as embodied within our purpose, “Together we are more than business.”
• Oversee agreed client and internal engagements end to end and lead engagement teams.
• Contribute to building DA&AI brand awareness and driving demand through marketing and co-funded market-facing activities.

Key Competencies and Attributes for Success

• Passion for Data & AI with the ability to learn, comprehend, and explain technical concepts and define a value-driven Data & AI strategy.
• Comfortable working in a dynamic and evolving environment.
• Motivated individual who enjoys identifying and developing new opportunities.
• Work collaboratively to meet shared goals and objectives.
• Identification, growth, and nurturing of new customers.
• Ability to work with our Technology team and Segment leads to tailor offerings to meet client needs.

Skills and Expertise

• Proven experience in data and AI, with a track record of successful project delivery.
• Proven experience in delivering data governance change initiatives and leading data management projects.
• Experience of developing Data Strategy and maturity initiatives.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with C-level executives.
• Strategic thinker with the ability to translate complex data insights into actionable business strategies.
• Experience in supporting and guiding diverse teams to achieve shared success.

Dynamics 365 Business Central Lead Consultant

Our Microsoft team is at an inflection point of growth and we are looking for a Dynamics 365 Business Central Lead Consultant to join us on this exciting journey. The successful candidate will be a lead consultant on Business Central implementation projects and will work closely with clients and the delivery team through the normal phases of delivery from discovery workshops through to the post go-live support.

About the role:

As a Lead Consultant, you will play a key role in the design and presentation of the solution blueprint to the client, working closely with developers and other consultants. You will lead the configuration and testing of the solution, including any ISV apps and custom extensions. Other activities will include end user training, data migration and cut-over planning. You will leverage your significant experience of successfully implementing Business Central to ensure project success.

Key responsibilities will include:

• Advising client organisations on the Microsoft Dynamics Business Central capabilities and functions.
• Conducting requirements gathering and analysis with clients using standard methodologies.
• Designing optimised business processes for our clients.
• Understanding and recommending configurations and customisations in Microsoft Dynamics Business Central, aiming to minimise customisations.
• Supporting clients throughout all phases of the project, from requirements analysis to roll out.
• Applying strong knowledge of SDLC methodologies, such as Agile and SCRUM as well as experience of writing user stories and developing a backlog in Azure DevOps.
• Maintaining up-to-date certifications in Microsoft Dynamics Business Central.

About you:

We are looking for a detail-oriented problem-solver with a passion for technology and business optimisation. You should have excellent communication skills, an inquisitive nature, and strong technical and analytical abilities. You will be part of a collaborative team that values new ideas and works together to solve complex business problems.

• Overseeing the functional delivery of Dynamics 365 Business Central, acting as the primary point of contact for all functional discussions.
• At least 3 years of experience as a Business Central functional consultant
• Thorough knowledge of Dynamics 365 Business Central and Dynamics NAV – to include core finance, accounts payable and accounts receivable, sales and purchase order processing, inventory and warehouse management. Ideally you will have detailed knowledge of project management, manufacturing and service management.
• Comprehensive knowledge of Continia, Tasklet and other popular Dynamics 365 Business Central Apps.
• Ideally you will have a strong knowledge of Power BI apps for Dynamics 365 Business Central as well as M365 and Power Apps integration.
• It would be advantageous if you have knowledge of Shopify, Dynamics 365 Sales and Dynamics 365 Field Service working with Dynamics 365 Business Central.
• Ability to communicate complex technical concepts in non-technical language.
• Strong consulting skills, including influencing abilities, leadership, and facilitation skills.
• Masters or Certification in relevant fields.

Join us in helping our clients enhance their business operations through innovative solutions and cutting-edge technology.

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Role Overview

The Senior Account Enablement Manager plays a pivotal role in driving operational excellence and strategic alignment across Ignite’s global sales ecosystem. This role leads the Account Enablement team, ensuring consistent, high-quality support for Ignite Sales Executives and Account teams across North America, Europe, and APAC. The Lead will serve as a central coordination point between Sales, vertical delivery teams, and commercial enablement, enabling visibility, structure, and momentum for market-aligned growth initiatives.

What you'll be doing

 Account Enablement

• Lead and manage the Account Enablement team, fostering a culture of excellence, collaboration, and continuous improvement.
• Develop and apply consistent processes and tools to implement strategic account management processes across Ignite (as defined and utilized by Ignite Sales Executive team)
• Align support of account enablement team to Ignite top 10 priority accounts
• Drive best practices across pursuit readiness, lead tracking, account planning, and client relationship visibility.
• Act as the central liaison between Sales Executives, vertical delivery teams, and commercial enablement, ensuring efficient follow-up on pipeline activity and meeting preparation.
• Track client relationships, role/activity movement, and account-level performance against goals, supporting strategic decision-making.

 Support and Facilitation of Account Performance Reviews

• Partner with Business Intelligence and Reporting lead to plan and prepare materials for quarterly business reviews and ongoing account planning discussions
• Provide ongoing research and analysis to provide Sales Executives and Account teams with news and industry insights to better position Ignite for success

CRM Usage & Adoption

• Drive consistent HubSpot adoption across the Account Enablement, Sales Executive, and seller-doer teams by reinforcing required fields, account/pursuit tagging, meeting and activity logging expectations, and the “minimum viable” data needed to run account reviews and forecasting
• Partner with Enterprise CRM/Commercial Ops to translate system changes into practical Ignite workflows (job aids, quick trainings, and in-the-flow guidance) and serve as a point of escalation for user issues that impact account visibility. Resolve in partnership with Ignite point of contact within Commercial Ops team.
• Monitor and improve data quality by flagging recurring gaps (e.g., missing close dates, inconsistent stages, untagged opportunities) and coordinating follow-ups with Sales Execs and seller-doers to improve compliance and accuracy over time (supported by business partner on Commercial Ops team).

BD Process Harmonization

• Standardize account planning and pipeline management routines across accounts by aligning on common definitions, templates, and “ways of working” (e.g., what constitutes a qualified opportunity, stage expectations, and handoff points between Sales and delivery teams).
• Support alignment on key commercial metrics (pipeline, win rate, days-to-sell, average deal size, forecast accuracy, account health indicators) by partnering with Business Intelligence/Reporting to document definitions, reconcile inconsistencies, and drive adoption of a single set of Ignite reporting standards.
• Capture best practices and process improvements across legacy teams and geographies, identifying friction points and recommending pragmatic enhancements that reduce rework, improve speed-to-respond, and strengthen account-level visibility for leadership and Sales.

Region-Specific Growth Team Enablement

• Enable region-specific GTM and account planning activities, providing structure and visibility to market-aligned growth teams, as needed.
• Partner with Client Solutions and Marketing to ensure tools, templates, and processes are pulled through to account focused discussions

What you'll need

• Proven experience in sales operations, account management, or commercial enablement within a global organization.
• Strong leadership and team management skills, with experience leading cross-regional teams.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and sales analytics platforms.
• Ability to manage multiple priorities and drive alignment across diverse teams.
• Experience in health and life sciences or consulting preferred.
• Experience in an Inizio Ignite Consulting or similar service delivery role is preferred, to support consistency in client deliverables and alignment with established practices

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. 

We are looking to speak to candidates who are based in Dublin, Rome or Milan offices for our hybrid working model.

Our ideal candidate will have

• 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)
• 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Fluent level of Italian and English

On a given day in this role you will:

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments
• Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues
• Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426260

The problem you're here to solve

reAlpha runs a lean product team and you'll carry real scope — this is not a role with a narrow lane. You'll execute on a portfolio of reAlpha products with a broad purview, owning the full execution layer end to end: from opportunity identification through design oversight, build, rollout, and optimization.

This role owns Growth — the surfaces that determine whether reAlpha converts and qualifies buyers: sign-up flows, onboarding, search, listing pages, tours, pre-qualification, and the Homebuying Hub. These surfaces run in parallel, and this PM is accountable for moving all of them. Lead volume and lead quality are the core metrics you'll own. You'll report directly to the COO while we bring on a new VP of Product.

This location is onsite in our Ohio office and cannot be done remotely. 

What You'll Own

Opportunity Identification

• Draft the roadmap from first principles — customer signal, usage data, business goals, and competitive context — and bring a defensible point of view to leadership for alignment
• Decide what not to build as much as what to build; a well-reasoned sequencing argument is part of the job
• Work with the COO, CTO, and CMO to move from draft to aligned path forward
• Surface where strategy needs sharpening before it reaches the sprint, and come with a proposal, not just a flag

Planning

• Define what success looks like before engineering starts; turn a problem into a brief the team can execute against without constant clarification
• Write PRDs with crisp acceptance criteria, accompanied by prototypes as needed
• Direct design toward the right problems and own the briefs they're working from
• Partner with engineers and designers across time zones; know when to push back on scope and when to protect it
• Maintain a productive cadence of groomed and designed work ready for development

Launch

• Own how a feature gets to users: sequencing, communication, support readiness, and the decision of when something is actually done
• Ensure business stakeholders always know what's being built, why, and when — before they need to ask
• Close the loop — did it work? Iterate, double down, or move on; the next opportunity should be better informed than the last

What you bring

Required

• 4–6 years of product management at a consumer or marketplace company — you've owned a funnel and have the scar tissue to show for it
• Experience building or rebuilding product process at an early-stage company; you know what good looks like before the scaffolding is in place
• Schedule flexibility to maintain daily overlap with a Nepal-based engineering team; they're available until approximately 12pm ET
• You have AI embedded into how you actually work — not as a productivity experiment, but as a core layer of your research, planning, writing, and review process. You track capability releases, update your workflows when something meaningfully better ships, and think in systems: inputs, outputs, handoffs, feedback loops

Preferred

• Background in proptech, fintech, or another regulated consumer-facing vertical
• CRM experience — we run on High Level and are migrating to Customer.io
• Experience with ML or data products — you've shipped features where the model is part of the UX
• You think in systems — you can hold the full product architecture in your head while managing what needs to ship in two weeks

How We Work

• Process: Agile (Scrum-leaning), Linear for sprint and backlog management
• Team: ~8 engineers (Nepal-based), ~2 designers, reporting to COO with close collaboration with CTO and CMO
• Reporting path: This role reports to the COO and carries meaningful cross-functional visibility from day one. As the product leadership org scales and a VP of Product joins the team, your reporting line evolves into that structure — a natural progression as the function matures
• Culture: You identify problems before they're assigned to you, and you come to conversations with a point of view

We’re seeking curious minds like yours to collaborate with full-time engineers and cross functional teammates, learn development standard methodologies, and gain practical software engineering experience. 

Software engineering interns are fully integrated into software engineering teams across our Product and Technology organization. Interns spend their summer pushing production-level code to make lasting contributions across MongoDB’s products and services for our internal teams, external customers, and developer end users.

What we are looking for in you (qualifications)

• In the process of receiving a Bachelor’s or Master's degree in Computer Science, Computer Engineering, or a related field.
• Have a foundation in computer science theory, with proficiencies in data structures, algorithms, and software design.
• Fluent in any one of the following programming languages: Java, Python, Go, C++, Javascript, Node.js - or a comparable object-oriented programming language.
• Have a minimum of one quarter/semester remaining in university studies after the internship concludes. Graduation date in Fall 2026, Spring 2027, Summer 2027, Fall 2027, or Spring 2028.
• Must be authorized to work in Ireland and provide the Company with copies of all relevant documents, if requested. Company sponsorship may be available for eligible candidates applying for certain roles.

What you'll find at MongoDB

• Authentic Culture: A workplace where you are encouraged to bring your whole self to work, we believe that Embracing the Power of Differences is the best way to broaden our own perspectives and foster innovation.
• Personalized Mentorship: Pair up with an engineering Mentor, a Program Advisor from the Early Talent Recruitment Team, and an Employee Resource Group (ERG) Guide to foster your growth.
• Career Coaching Sessions: Access to a tailored training program designed uniquely for interns’ personal and professional development.
• Work-Life Harmony: Embrace "Bloom for Interns" with access to mental and physical health benefits, paid time off, free lunch, and more!
• Impactful Projects: Contribute to projects where you can Make it Matter - your meaningful work will see the light of day.
• Exclusive Networking: Attend "Speaker Series" and "Get to Knows" to connect with our executives and departmental leaders.
• Vibrant Community: Build connections with fellow interns and join after-work social events, virtual gatherings, and local city activities to create connections and friendships.
• Relocation Support: Financial assistance & housing, to allow you to comfortably settle into your new location.
• Path to Full-Time: A chance to see if MongoDB is where you see yourself long term with the possibility of receiving a full time offer at the end of the summer!

MongoDB internships are full-time (40 hours/week) for 10 consecutive weeks lasting from dates in June until August. All interns are considered hybrid employees, designated the "in office" working model and are expected to be in their office location 3-5 days a week.

Due to the high volume of applications our Early Talent Recruitment Team receives, it may take up to six weeks to hear back regarding an update on your application status. Our goal is to get back sooner, but we appreciate your patience as our team carefully reviews each application.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your Early Talent Recruiter.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 425366

We are seeking a Senior Engineering Manager to join the Observability team within MongoDB. This is an opportunity to join a team that is responsible for all Observability systems that support operational metrics, visualization, logs, traces, and alerts to monitor the performance and health of our customers' MongoDB deployments. We are looking for a senior leader that is results focused, with high standards, and experience in leading large teams of engineers (or leads) in designing, building and operating complex distributed systems at scale, with strict SLO on security, durability, availability and performance.  

Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads.  As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

What you’ll do

• Lead and coach a large team of motivated individual contributors (up to 10) or leads who are eager to learn and grow
• Contribute to the design, infrastructure and architecture of the high-volume ingestion systems your team develops
• Work closely with product managers, program managers, and other engineering teams to specify, prioritize and deliver new features that delight our users, internally and externally
• Estimate task complexity, report progress, and voice risks for projects executed by the team
• Work with customers and support engineers to fix issues and become part of our on-call rotation 
• Collaborate with team members and leads to improve the health, design principles and best practices of our codebase and on-call rotation
• Drive best practices for monitoring, reliability, and performance of observability services in production.
• Actively participate in growing the team by hiring
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

We’re looking for someone who

• Has at least 8 years of professional software development experience
• Has at least 4 years of people management experience and performance management
• Has experience with managing larger teams or leads 
• Has led engineering teams that have built, designed and maintained large scale systems
• Can showcase delivering operationally solid systems and strives and can demonstrate examples of a high bar of engineering excellence
• Is skilled at writing large-scale, distributed backend systems in a compiled language
• Has experience with at least one major cloud provider technology (AWS, Azure, GCP)
• Is eager to solve tough problems and debug tricky production outages
• Has excellent communication skills
• Is curious, collaborative, and motivated

Success Measures

• In 1 month, you'll be familiar with the foundational parts of the system, the existing features, and projects within the Atlas Observability team and have contributed minor tasks within our codebase
• In 3 months, you will be contributing to design and development of your team’s projects and working on your team’s growth
• In 6 months, you and your team will have ramped enough to take on medium sized projects and you will be leading your team towards its product and engineering goals. You will be supporting our customers during escalations and have joined our on-call rotation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1273361936