Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

Our Fulfillment Center based team works on-site in Commercial Point, OH to bring the Babylist experience to life — and they're just as central to our mission as anyone working remotely. Different in how we work. Unified in why we do it.

What the Role Is

As the Principal HR Business Partner - Operations, you’ll be the primary HR partner for Babylist’s Operations organization—Inventory Planning & Management, Supply Chain, and our Fulfillment Center in Commercial Point, OH. You’ll translate business priorities into people strategies that enable a complex, fast-scaling operations network to perform consistently, from corporate planning teams through frontline warehouse execution.

This is a fully onsite role, Monday–Friday. Your week will span time on the floor with supervisors and managers, coaching through employee relations and performance decisions, while also partnering with Operations leaders across Inventory Planning and Supply Chain who may sit outside the site. You might spend a morning working through a sensitive employee issue with a manager onsite, then shift into an afternoon reviewing workforce trends or advising on org changes with distributed leadership teams.

This role blends strategic partnership with hands-on execution. You’ll be most successful if you’re comfortable being highly visible, decisive, and closely connected to how the operation actually runs.

Who You Are

• 10+ years of HR experience, including 5+ years as an HRBP supporting Operations, Supply Chain, Fulfillment, or Logistics—this is not a fit for candidates coming primarily from corporate, HQ, or COE-only environments
• Deep experience supporting large hourly/non-exempt workforces in operational settings, with direct ownership of employee relations and performance management—not just advising from a distance
• Proven track record working onsite in warehouse, manufacturing, or logistics environments—you’re comfortable spending the majority of your time close to the floor
• Expert-level ER judgment—you’ve personally handled complex investigations and escalations and can coach managers to make sound, consistent decisions without over-reliance on HR
• Experience building manager capability at scale—you’ve developed supervisors and managers who can independently lead their teams, not just rely on HR for direction
• Strong fluency in workforce and operational metrics (attrition, absenteeism, engagement, productivity), with a bias toward using data to drive decisions
• Highly credible and direct—you challenge leaders when needed, navigate tough conversations, and build trust with both executives and hourly associates
• Proficient in Google Workspace and Slack, with experience in HR systems such as Paylocity, Charthop, Lattice, Carta, or Radford
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will Make An Impact

• Build and implement a structured management development program that equips FC supervisors and managers to handle performance management, ER, and day-to-day people leadership confidently—reducing escalations to HR over time
• Design and deliver onsite training programs including new hire orientation, compliance training, and core management fundamentals
• Coach managers and assistant managers to develop their own supervisors, creating a scalable leadership pipeline across the operation
• Lead employee relations for the hourly population—investigating concerns, resolving issues, managing complex escalations, and reinforcing consistent practices across the FC
• Guide temp-to-perm conversion decisions, partnering with Operations leadership to evaluate performance and make consistent hiring calls
• Partner on workforce planning and org design, helping structure teams and roles to support both scale and day-to-day execution
• Collaborate with Total Rewards on compensation decisions and staffing strategies for the FC
• Own engagement and exit survey programs, synthesizing feedback into clear recommendations and action plans for Operations leadership
• Lead the people side of reorgs, leadership transitions, and operational changes—ensuring clear communication and minimal disruption
• Be the visible, trusted HR presence in the building—championing a positive, inclusive, high-performance culture every day

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$161,500 to $195,500

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

About the Team

ACCEL Schools is seeking a friendly, energetic and ethical School Office Assistant to manage all office functions and act as the first point of contact for students, parents and the general public interested at Columbus Arts & Technology Academy in Columbus, Ohio.

Be part of the difference at Columbus Arts & Technology Academy! Columbus Arts & Technology Academy (CATA) is a public charter school serving East Columbus K-12 students with a well-rounded, college-prep education enriched with technology and arts instruction. The school is known for its nurturing teachers and staff and wide variety of educational opportunities including College Credit Plus and Career Technical Education. Columbus Arts & Technology Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014.

About the Opportunity:

The School Office Assistant reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs.  All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations. 

The School Office Assistant will:

• Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values.
• Manage school-wide phone, email, and in-person communications including:
• Answer phones
• Greet/direct visitors and students arriving at the office
• Implement registration, badging and visiting procedures for parents and guests
• Help create and distribute school newsletters, surveys, and other notifications
• Assist with school events such as Parent Orientation, Open House, school outings, and field trips
• Ensure a clean and welcoming environment is maintained
• Support student enrollment goal and retention processes including:
• Participate in information sessions
• Produce welcome packets and mailers
• Conduct tours and student/parent orientations
• Input student and staff data into the appropriate systems
• Request and obtain records for newly enrolled students
• Achieve compliance with all federal, state, local and school student record-keeping requirements such as to:
• Ensure 100% on-time and complete daily attendance submissions
• Complete all required steps of the truancy process
• Process student withdrawals
• Prepare and maintain transcripts
• Fulfill records requests within policy guidelines
• Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations
• Participate in annual student record audits
• Perform administrative support functions such as:
• Preparing reports
• Filing
• Processing incoming and outgoing mail and packages
• Coordinating meetings and events
• Maintaining calendars
• Maintain appropriate levels of office supplies and other material inventory
• Log and report issues pertaining to office equipment, technology, custodial, and facilities
• Maintain up-to date transportation logs and coordinate with transportation officer and vendor as needed
• Maintain meal count lists and communicate monthly food calendars
• Ensure timely and accurate completion of human resource processes including:
• I-9 verification for new hires
• Weekly time & attendance submissions for 100% of staff
• Offboarding
• Actively participate in school staff meetings, committee meetings and professional development events
• Perform other duties as assigned

About You:

• Associate’s degree; Bachelor’s degree preferred
• Minimum two (2) years’ office management experience
• High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint)
• Experience learning and mastering new computer programs
• High quality written and verbal communication skills
• Excellent organization and time management skills
• Ability to work independently and contribute to a team
• Professional, punctual and self-motivated
• Understanding and ability to manage confidential information
• Ability to lift 25 lbs.
• Ability to pass federal and state criminal background checks (FBI/BCI)
• Experience working in an education setting preferred

About Us

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.

We offer the following benefits:

Compensation

The starting hourly rate for this position is $16.00/hour.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 

Life benefits – time & peace of mind

• Paid time off
• Retirement contributions
• Optional Basic Life and AD&D insurance
• Voluntary life insurance (employee, spouse, child)
• Discounted childcare at Early Learning Academies locations

Health benefits – stay well & thrive

• Medical, dental, and vision insurance
• Employee Assistance Program
• Voluntary short-term disability insurance
• Voluntary long-term disability insurance

Career benefits – keep growing

• Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status

Title: Surgical Assistant
Practice: West Georgia Oral and Facial Surgery 
Location: Columbus, GA 
Hours: 

Position Purpose:

The surgical assistant is responsible for ensuring the compassionate, effective, and efficient delivery of high-quality clinical care for patients while practicing and providing safety in the work environment. The ideal candidate will assist oral surgeons during procedures, ensuring a smooth and efficient workflow in a fast-paced environment. This role requires a strong understanding of surgical procedures, excellent communication skills, and a commitment to providing high-quality patient care.

Essential Functions:

Patient Care & Experience

• Ensure all patients receive the highest quality of care and service.
• Communicate with patients in a friendly, professional manner, both in person and by phone.
• Maintain positive, professional relationships with patients, staff, and surgeons.
• Assist with postoperative care, including patient education and follow-up instructions.
• Monitor patient vital signs during surgical procedures and provide support as needed.

Clinical & Surgical Support

• Assist oral surgeons during surgical procedures.
• Prepare instruments, materials, and equipment required for surgical procedures.
• Support adherence to best practices, established protocols, and the highest patient safety standards.

Documentation & Compliance

• Accurately document patient encounters and surgical procedures.
• Ensure compliance with all company policies and regulatory standards.
• Maintain controlled substance safety protocols and documentation.

Office Operations & Safety

Support a clean, professional clinical environment, including:

• Clean and stocked operatories
• Maintained equipment and adequate supplies

Support monthly office safety and compliance checks, including:

• Crash carts
• Fire extinguishers
• Emergency preparedness attestations
• X-ray unit calibration
• Omni-cam calibration
• Controlled substance inventory and drug book accuracy
• Oxygen tank readiness
• Printing and maintaining controlled substance invoices

Team Collaboration & Professionalism

• Promote a collaborative work environment focused on teamwork, efficiency, and exceptional patient care.
• Attend and actively participate in team meetings.

Qualifications:

Education/Certification:

• High School Diploma or equivalent required (some college, preferred)
• Basic life support certification required. Employers will provide training if the candidate is not current.

Experience:

• Previous dental experience – Preferred not required
• Experience as an oral surgery assistant or dental assistant is preferred. (Will train the right candidate.)
• Basic life support certification – Employer will assist if not completed

Performance Requirements:

Skills/Abilities:

• Strong computer skills
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks, prioritize effectively
• Ability to work in a fast-paced environment
• Analytical and detail-oriented
• Able to work independently with exceptional initiative and sound judgment
• Positive attitude, change advocate, able to lead by example
• Strong Knowledge of oral surgery procedures
• Strong problem-solving and decision-making abilities
• Commitment to maintaining the highest standards of patient care and safety

Work environment/Conditions:

• Fast-paced dental office environment
• Overtime is sometimes required as needed to perform job functions
• Some travel as needed for training and to perform job functions
• Safety procedures required, including protection to minimize the risks from X-rays
• Potential long hours standing.

DISCLAIMER
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

About the Role

As an IT Specialist, you are the "connective tissue" of our organization’s technical operations. You aren't just a troubleshooter; you are a business enabler who ensures our local and remote teams have the tools, connectivity, and support they need to succeed. You will act as the primary owner of the Columbus office IT infrastructure and the technical onboarding experience, managing everything from the full device lifecycle and physical inventory to the maintenance of a robust knowledge base, high-performance conference rooms, and the strategic execution of on-site IT initiatives.

This role requires a proactive mindset: you don’t just wait for something to break; you identify friction points and solve them before they impact the team. Note: This is a 100% on-site role in our Columbus office to support physical infrastructure, inventory, and facility needs. Hours for this position will be Monday – Friday, 8:00 am – 5:00 pm ET.

Responsibilities

Support & Strategic Communication

• • Proactive Triage: Serve as the primary point of contact across Slack, Jira, and Email. Ensure all support requests are accurately prioritized and organized within our ticketing system, maintaining a transparent flow of communication to keep the team and stakeholders informed.
  • User Advocacy: Bridge the gap between technical complexity and user needs. Translate IT concepts (VPN, MFA, MDM) into clear, actionable guidance for non-technical staff.
  • Knowledge Management: Own the creation and maintenance of internal and external knowledge base documentation to facilitate self-service and team continuity.

Identity & Device Lifecycle

• • Lifecycle Operations: Lead employee onboarding and offboarding tasks, including account setup, hardware provisioning, and secondary support for tool configuration.
  • MDM Ownership: Manage the full device lifecycle via Microsoft Intune (Autopilot) and Jamf Pro. Own the "Redeployment Readiness" process, including physical cleaning, labeling, and OS setup for both Windows and Mac.
  • Identity & Access Management: Investigate and resolve user lifecycle issues within Microsoft Entra (Azure AD). Audit dynamic group rules and internal logic to diagnose why a user may be missing a specific license or application, focusing on maintaining the integrity of the existing environment.
  • Endpoint Security: Participate in regular IT audit procedures, including conducting encryption and antivirus audits to ensure 100% fleet compliance.

Physical Infrastructure & Inventory

• Asset Management: Maintain inventory accuracy within our asset management solution AssetSonar. Manage the end-to-end shipping/receiving process and ensure all IT storage and workspace areas in the Columbus office remain organized, secure, and redeployment-ready.
• Facility & AV Tech: Manage on-site conference room technology (Zoom Rooms/Logitech Rally), digital displays, and office sound masking systems.
• Networking: Maintain the physical network closet, including cable patching, run testing, and troubleshooting of connectivity issues and VPN/ZTNA clients (Cisco AnyConnect, OpenVPN, Cloudflare WARP).
• Building Liaison: Act as an on-site point of contact for facilities issues that may arise (physical access controls, electric, ect.) 

Operational Project Ownership

• Initiative Execution: Drive IT projects, including conference room hardware deployments, internal office moves/desk restacks, hardware refreshes, and procedure rollouts, from initial planning through final reporting.
• Strategic Execution: Manage project timelines and physical setup schedules (e.g., prepping 10 desks for a departmental move) while maintaining high-quality daily support & triage.
• Data-Backed Outcomes: Track project milestones, manage task prioritization against support volume, and communicate outcomes to leadership.

Requirements

Experience & Technical Skills

• Experience: 2+ years of experience in a similar help desk or technical support role, demonstrating a solid understanding of end-user support.
• OS Proficiency: Solid hands-on experience troubleshooting both Windows 11 and macOS.
• Windows Endpoint Management: Proficiency in managing the Windows device lifecycle via Microsoft Intune and Autopilot.
• Identity: Hands-on experience with Microsoft Entra (Azure AD) or other enterprise IDPs (Okta, Google) and MFA troubleshooting.
• Physical Logistics: Proven ability to manage physical inventory, shipping/receiving, and network cabling/patching.
• Documentation: A "Documentation First" mindset with the ability to write clear, step-by-step SOPs in Confluence.

Core Competencies

• Adaptability: Exceptional context-switching skills, ability to pivot from a long-term project to an urgent "VIP down" request without losing focus.
• Problem Solving: Strong analytical abilities with a focus on delivering permanent solutions rather than "quick fixes."
• Communication: Excellent interpersonal skills with the ability to remain calm and professional under pressure.
• Independence: Ability to work autonomously, prioritize tasks effectively, and meet deadlines in a fast-paced startup environment.

Preferred Skills

• Experience with Jamf Pro.
• Familiarity with AssetSonar or similar inventory management platforms.
• Experience with Twilio, Zoom Phone or similar telephony support.

Systems

• Windows Intune (Autopilot), Jamf Pro
• Microsoft Entra (Azure AD), Microsoft Authenticator
• Slack, Google Workspace 
• Zoom Phone, Twilio
• Jira Service Management, Confluence
• AssetSonar
• Cisco AnyConnect, OpenVPN, Cloudflare WARP

What We Offer

• Base Salary $45,000-$65,000
• Career advancement - we have a culture that focuses on internal promotion and career growth.
• You have an ownership stake - all Maticians receive Matic stock options.
• Unlimited Paid Time Off.
• Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing and professional development paid for by Matic.
• A TRUE team culture -  one team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball / kickball teams, etc! 

About Matic

Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the InsurTech industry by embedding insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 45 home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal…one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

Position Highlights:

• Temporary Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Maitland, FL 32751)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

About The Role:   

As a Technical Training Manager within the Quality Management Training team, you’ll play a lead role in training and developing associates on GMP-regulated processes that support our AAV Manufacturing operations. Reporting to the Director, GMP Quality Training, you’ll own the delivery of training through hands-on and classroom instruction, actively observe performance, and mentor associates to ensure they are trained, qualified, and confident in their work. You’ll lead qualification and requalification activities, document results in compliance with GDP, and maintain your own process and gowning qualifications to serve as a subject matter expert. While this position is primarily focused on training delivery and mentoring, you’ll also shape the program by identifying training gaps, sharing feedback with supervisors, and recommending improvements to strengthen training methods, content, and overall effectiveness. 

Responsibilities: 

Training Delivery and Qualification: 

• Serve as a subject matter expert and technical lead for GMP Manufacturing operations, owning the delivery of training through classroom instruction, one-on-one coaching, and hands-on, on-the-job practice. 

• Mentor associates throughout their development, actively observe and evaluate performance, and ensure their successful transition to independent work. 

• Coordinate and lead qualification and requalification activities by assessing proficiency, verifying proper execution of GMP-regulated processes, and ensuring all results are accurately documented in compliance with GDP. 

Training Coordination and Compliance: 

• Take ownership of Manufacturing training program compliance by providing clear, actionable feedback to associates and management on training progress, performance observations, and identified gaps. 

• Be accountable for upholding GMP/GDP expectations through accurate qualification documentation and consistent reinforcement of training standards. 

• Be cross-trained in the Training Management System (e.g., Veeva Vault) to provide oversight and ensure accuracy in recordkeeping, compliance tracking, and reporting when required. 

Program Development and Content Management: 

• Take ownership of developing and maintaining training programs that directly support Manufacturing, working in close partnership with Manufacturing leadership and the Training team. 

• Lead the design of area-specific training content, on-the-job training initiatives, and qualification processes to ensure associates are fully prepared for independent work. 

• Own the revisions, updates, and periodic reviews of training materials, ensuring they remain current with SOPs, process changes, and continuous improvement activities. 

Continuous Improvement and Support: 

• Take ownership of continuous improvement within training programs by monitoring effectiveness, proactively communicating findings to leadership, and driving remediation or enhancements where needed. 

• Identify training gaps, recommend improvements, and implement stronger training methods to elevate associate performance and compliance. 

• Maintain gowning and manufacturing process qualifications to serve as a subject matter expert and technical lead during training activities, ensuring associates are consistently prepared for independent work. 

Qualifications: 

• Associate’s degree in Life Sciences, Biotechnology, or a related technical field required; Bachelor’s degree strongly preferred. Equivalent experience may be considered. 

• 3-5 years of experience in GMP-regulated manufacturing (biotech, pharmaceutical, or medical device), with advanced knowledge of AAV bioprocess manufacturing and aseptic techniques/practices. 

• Demonstrated experience leading training activities, mentoring associates, and serving as a recognized Subject Matter Expert within Manufacturing operations. 

• Proven ability to deliver hands-on, on-the-job training and conduct qualification assessments in compliance with GMP/GDP requirements. 

• Advanced communication and facilitation skills, with the ability to simplify complex technical concepts and engage diverse audiences. 

• Experience working cross-functionally with Manufacturing, Quality, Process Development, and Training teams to align training with both business objectives and compliance requirements. 

• Strong organizational and leadership skills, with the ability to manage multiple training priorities and influence program outcomes. 

• Knowledge of adult learning principles and training design methodologies (e.g., ADDIE). 

• Ability to work onsite in Columbus, Ohio 3-4 days/week on average. 

• Ability to work in a cleanroom environment, that requires wearing full Personal Protective Equipment (PPE), including gowns, gloves, masks, and safety glasses. 

Preferred Skills: 

• Demonstrated success in leading training initiatives, mentoring associates, and serving as a recognized SME within GMP-regulated environments. 

• Expertise in AAV bioprocess manufacturing, including cell culture operations, aseptic techniques, and cleanroom behaviors. 

• Proficiency with electronic training systems such as Veeva Vault or similar platforms, with the ability to interpret and leverage training data. 

• Proven ability to identify training gaps, recommend improvements, and implement enhancements that strengthen program effectiveness. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.  

As a Health Coach Manager at Diverge, you will have a critical role in supporting our care teams in meeting performance goals and driving positive outcomes for the patients we support. As a highly experienced people manager you will mentor our Health Coaches, you are an empathetic leader who is excited to celebrate day-to-day successes and collaborate with team members to problem-solve when issues arise.  You create an engaging and positive team environment and are comfortable leading, assessing performance, and delivering consistent feedback, both positive and constructive to support employee growth and development.    

Key areas you’ll add value:   

• Responsible for people and performance management of assigned Health coaches on Care Teams   
• Support Health Coaches from onboarding through on-the-job learning to ensure success in their role of driving positive patient outcomes  
• Oversee all people management responsibilities including communication, performance management, growth and development, and administrative/compliance   
• Support coaches in assisting patients with social determinants of health needs
• Lead weekly meetings with Health Coaches to facilitate discussion regarding successes and challenges, and create a safe, trusted and collaborative environment in which each team member feels empowered to contribute  
• Identify performance issues that require proactive performance coaching, and when necessary, disciplinary steps  
• During the training period, partner with Population Health leadership team and Clinical Trainer to participate in assessment review, and identify emerging risk areas for additional training  
• Complete quarterly performance reviews and work closely with the team to align on prioritization of work  
• Work closely with individual Health Coaches to support ongoing growth and development  
• Monitor performance dashboards on a daily/weekly cadence to view individual Health Coach performance of assigned pods and facilitate ongoing feedback sessions to reinforce and/or correct behavior  
• Shadow Health Coaches and provide consistent feedback on patient engagement skills  
• Conduct Quality Assurance calls to gather NPS score and qualitative feedback from patients.    
• Participate in hiring manager responsibilities for new Health Coach recruitment.    
• Serve as a mentor to new Health Coaches   
• Additional responsibilities as necessary to support the aims of advancing the quality and performance of Diverge Health care teams.   

What You Bring   

• Demonstrated success in managing people and guiding their day-to-day performance  
• 3+ years of supervisory experience 
• Experience navigating and supporting social determinants of health needs
• Experience utilizing Motivational Interviewing is preferred 
• Strong customer service or patient-facing experience 
• Comfortable working with diverse teams with both clinical and non-clinical backgrounds  
• Experience working with remote teams and promoting team culture in remote environments   
• Ability to visit patients in home and drive on-site to meetings
• Familiarity with one or more of the following topics: primary care, health coaching, health education or care of vulnerable patient populations.  

Personal Characteristics   

• Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others.   
• Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments.   
• A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery.   
• Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions.   
• Strength in authentically connecting with people from all walks of life with empathy and humility.   

This is a full-time, exempt, salaried position. Commensurate on candidate experience, the expected base salary range for this role is $75,000-$90,000. 

Forge Your Future with Us:

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins.

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases.

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely, and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us.

If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself.

About The Role: 

The CSV Engineer I is responsible for ensuring that GxP computerized systems at Forge Biologics are validated in compliance with regulatory standards (21 CFR Part 11, EU Annex 11, GAMP 5). This role directly supports gene therapy manufacturing operations by leading validation activities for key systems including Veeva QMS, BMRAM, analytical lab instruments, and the Metasys BMS. By maintaining data integrity and system compliance, the CSV Engineer plays a critical part in ensuring product quality, patient safety, and regulatory inspection readiness.

Responsibilities:

• Author, review, and execute validation deliverables for GxP computerized systems, including Validation Plans, Requirements Specifications (URS/FS/DS), IQ/OQ/PQ protocols, Trace Matrices, and Validation Summary Reports.
• Supports computer system validation efforts for Veeva Vault QMS, BMRAM (laboratory information management), analytical lab instruments (e.g., HPLC, UHPLC, PCR instruments, plate readers etc), ERP System (NetSuite).
• Perform risk assessments to determine validation approach and ensure appropriate testing of system functionality, data integrity, and audit trail review.
• Manage system change control, deviations, and CAPAs related to validated systems, ensuring compliance with Forge’s quality system.
• Collaborate with IT, QA, Lab Operations, and Facilities teams to support system upgrades, patches, and periodic reviews while maintaining validated state.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Life Sciences, or related field (or equivelant experience).
• 2+ years of experience in Computer System Validation (CSV) within a GxP regulated environment (pharmaceutical, biotech, or medical device).
• Working knowledge of GAMP 5, 21 CFR Part 11, EU Annex 11, and data integrity principles (ALCOA+).
• Experience validating at least one of the following: Veeva Vault QMS, BMRAM, laboratory instrumentation (e.g., Waters, Agilent, Chromeleon, Softmax or similar), or a building management system (BMS) like Metasys.
• Strong technical writing skills and ability to execute protocols with minimal supervision.
• Ability to work onsite (in Columbus, Ohio) 3-4 days/week on average.

Preferred Skills:

• Experience with Veeva Vault platform (QMS or QualityDocs) and BMRAM configuration or validation.
• Hands-on validation of laboratory instruments (e.g., HPLC, UV-Vis,)including software like Empower or Chromeleon.
• Familiarity with Metasys BMS or similar environmental monitoring systems in a GxP facility.
• Experience with electronic execution systems such as Veeva Vault Manager or similar.
• Experience supporting regulatory inspections (FDA, EMA) and responding to CSV-related observations.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned. 

Work Environment and Physical Demands  

This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area. 

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We’ve Got You Covered: 

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:

Health from day one

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.

Time to recharge

• A competitive paid time off plan – because rest fuels innovation.
• 12 weeks of fully paid parental leave so you can focus on family when it matters most.

Rewarding your impact

• Annual bonus opportunities for all full-time team members.
• 401(k) with company match to help you plan for the future.
• Special employee discounts, including childcare and dependent care savings.

Your wellness, supported

• Onsite fitness facility at The Hearth.
• Mental health counseling and financial planning services through our Employee Assistance Program.
• Employer-paid short and long-term disability coverage to protect your peace of mind.

Fuel for your workday

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.

Grow with us

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.

Forge Your Future with Us:

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins.

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases.

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely, and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us.

If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself.

About The Role: 

The LIMS System & Data Specialist II role will be the primary business user for the Veeva Laboratory Information Management System (LIMS) within the Quality Control (QC) group. This role is responsible for building and maintaining test definitions, sample plans, specification requirements and study designs in LIMS to support in-process, release, and stability testing for AAV, plasmid, cell bank, buffer, and raw materials, along with generation of electronic Certificate of Analysis (COA) and Certificate of Testing (COT) documents needed to support batch release or disposition. Acting as a Tier 1 LIMS support resource, this role partners closely with QC subject matter experts, QA, IT, and the LIMS System Administrator to support compliant system use, continuous improvement, and adoption of new LIMS functionality. This position plays a critical role in maintaining data integrity, operational readiness, and inspection preparedness in support of client gene therapy programs.

Responsibilities:

• Provide Tier 1 LIMS support
• Build and maintain test definitions, sampling plans, specifications, and stability protocols in Veeva LIMS, in collaboration with QC SMEs.
• Configure and issue Certificates of Analysis (COA) and Certificates of Testing (COT) in support of batch release and disposition.
• Support routine troubleshooting of data-related issues and escalate technical problems to System Admin or vendor as needed.
• Work with System Administrator to develop user requirements and test scripts for custom scripts, code, or automation tools to support LIMS integration with analytical instruments and other enterprise systems.
• Work closely with IT, QA, and QC leadership to test system settings, user roles, and permissions.
• Collaborate with laboratory staff to identify system improvements and customize LIMS functionalities.
• Develop SOPs, training materials, and documentation for LIMS system use and best practices.
• Train QC personnel on LIMS functionalities, data entry procedures, and reporting workflows.
• Ensure LIMS operations comply with GMP, FDA 21 CFR Part 11, USP, and data integrity requirements.
• Support internal and external regulatory audits and inspections by providing LIMS documentation and system access as required.
• Collaborate on periodic system reviews and validations to maintain compliance with regulatory standards.
• Work with QC leadership to support ongoing LIMS improvements and upgrades.
• Assist in integrating LIMS with other business systems and instruments.
• Assist with generating routine QC reports and trending data as requested.

Qualifications:

• AS or BS in Life Sciences, Biotechnology, or a related field is preferred, with degrees in Computer Science or a related field (or equivalent professional experience).
• Experience working in a GxP-regulated laboratory environment (biologics, gene therapy, or pharmaceuticals preferred).
• Familiarity with Veeva LIMS or other enterprise LIMS platforms (LabWare, LabVantage, STARLIMS, etc.).
• Experience working in compliance with FDA 21 CFR Part 11, GMP, and data integrity regulations.
• Strong problem-solving and analytical skills with attention to detail.
• Excellent communication and training abilities to support QC personnel.
• Strong collaboration with cross-functional teams (QC, QA, IT, Manufacturing, Regulatory Affairs, and external vendors).
• Ability to work onsite (in Columbus, Ohio) 2-3 days/week on average.

Preferred Skills:

• Understanding of QC analytical methods, sample types, and AAV manufacturing processes, or viral vector manufacturing.
• Familiarity with database management, system validation, and software lifecycle management.
• Basic understanding of data governance principles (controlled vocabularies, data dictionaries, master data ownership).
• Exposure to regulatory inspections and providing LIMS-related documentation.
• Prior experience supporting user training or developing SOPs/guides for LIMS users.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned. 

Work Environment and Physical Demands  

This position is primarily performed in a temperature-controlled office environment with standard business equipment. The role involves frequent sitting or standing, computer work, and fine hand manipulation, with occasional lifting or carrying of items up to 25 pounds. A standard Monday–Friday schedule applies, with flexibility for hybrid work, overtime, or limited travel as needed.

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We’ve Got You Covered: 

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:

Health from day one

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.

Time to recharge

• A competitive paid time off plan – because rest fuels innovation.
• 12 weeks of fully paid parental leave so you can focus on family when it matters most.

Rewarding your impact

• Annual bonus opportunities for all full-time team members.
• 401(k) with company match to help you plan for the future.
• Special employee discounts, including childcare and dependent care savings.

Your wellness, supported

• Onsite fitness facility at The Hearth.
• Mental health counseling and financial planning services through our Employee Assistance Program.
• Employer-paid short and long-term disability coverage to protect your peace of mind.

Fuel for your workday

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.

Grow with us

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Marketing Team 

Marketing is the centre of creativity at Emplifi. We are a growing department with an attitude of if you can dream it, you can market it. The marketing team drives powerful initiatives that impact how we are seen by the rest of the world, and ultimately engages prospects and customers on a journey with us. Every role on our team holds a key function in the success of our business. You'll work alongside skilled marketing experts located across the globe, in addition to collaborating cross-functionally with other teams.

One thing we can promise is you'll never get bored. Being in a hyper-growth stage we have so many exciting adventures ahead of us. If you're looking for a job where you can have a real impact then you've come to the right place.   

About the Role

The Director, AI Marketing Enablement will work in close partnership with the VP, Marketing Campaigns and the Sr. Director of Marketing Strategy to lead Emplifi’s transformation into an AI-native marketing organization. This is a strategic leadership role at the intersection of marketing execution, AI systems design, and team enablement. Your focus is building the processes, training, and standards that allow our marketing team to move faster and run smarter campaigns, while also owning the delivery of digital services from SEO and paid media to web properties and lead database health.

What You’ll Do Here

• Partner with the VP of Campaigns and Senior Director of Marketing Strategy to define and execute the AI enablement roadmap across all five pillars: email marketing, digital and web, campaign marketing, QBR reporting, and ICP ownership
• Design, document, and maintain the workflows, training, and best practices that help the marketing team adopt AI in their day to day
• Own email marketing AI including copy generation, subject line optimization, dynamic personalization, and send-time intelligence, ensure all output meets Emplifi brand and tone standards
• Own SEO strategy, web performance, and digital experience. Drive organic search rankings, site visitor growth, and conversion optimization, applying AI tools to accelerate content production, keyword analysis, personalization, and on-page optimization
• Own campaign marketing AI across the full lifecycle: lead scoring, multi-touch nurture, account-based targeting, and campaign orchestration, ensure campaigns are tracked, measurable, and easy for the team to manage
• Own ICP definition and continuous refinement using intent data, firmographic signals, and AI enrichment tools, keep ICP current and aligned with marketing and sales, feeding intelligence into email, web, and campaign systems
• Provide digital delivery services to the broader marketing team across webinars, ebooks, whitepapers, webpages, email, paid ads, and social ads. Manage paid media programs and report on their contribution to pipeline
• Maintain and grow the lead database through ongoing nurture and net new acquisition
• Partner with BDR management to ensure marketing-sourced leads convert at healthy rates
• Design and maintain automated QBR reporting frameworks and dashboards covering campaign performance, website analytics, email analytics, ABM platform, paid media, and social audience growth. Translate complex data into board-ready insights and automate reporting to reduce manual effort
• Evaluate, onboard, and manage AI and marketing technology vendors. Work with an internal AI team to support technical integrations and enforce governance standards for AI-generated content including brand compliance, data privacy, and accuracy review

What You'll Bring to Us

• BS/MS degree in marketing or a related field; MBA preferred
• Proven ability to hire and lead high-performing teams with a track record of defining strategy and delivering results against aggressive goals
• An exceptional communicator, you can explain a complex workflow to a first-day employee, coach a team through a new tool, and present performance data to the board
• A systems thinker who maps complex marketing processes, identifies where AI adds value, and designs workflows that scale, you break things into clear steps and build processes others can follow without you in the room
• Skilled in Salesforce required
• Experience with Marketo, 6Sense, Qualified, or comparable marketing automation and ABM platforms a strong plus
• Fluent in the AI marketing tool landscape: content generation, email personalization, web personalization, intent data, ICP enrichment, and workflow automation. Not required to be an engineer, required to understand how tools connect and what makes them produce results
• Experienced working directly with sales and business development reps
• Outcome-focused with a track record of implementing tools or processes that produced measurable improvements in pipeline, conversion, efficiency, or campaign performance
• An enthusiastic, high-energy team leader viewed as a doer on the team and across internal organizations. Comfortable with a rapidly evolving AI landscape and skilled at evaluating what is worth adopting
• Willing to travel as needed

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Company paid STD and LTD
• 401K
• Educational Reimbursement Opportunities
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

What You’ll Do:

You will be a key member of the Infrastructure Operations team, a group responsible for the uptime, reliability, and strategic growth of CoreWeave's physical data center footprint. You will work closely with fellow engineers, data center operations technicians, and management to ensure our facilities meet the highest standards of performance and availability.

About the role: In this role, you will oversee the day-to-day infrastructure operations of our data center facilities, ensuring the robust performance of all mechanical, electrical, and plumbing (MEP) systems. Your responsibilities will include managing preventative and corrective maintenance programs, engaging with colocation vendors to enforce SLAs, and acting as a technical resource during incident response and resolution. You will be a critical voice in ensuring our physical infrastructure scales seamlessly to support CoreWeave's rapid growth, translating hands-on experience into operational excellence.

Who You Are:

• 5+ years of hands-on experience in critical facility operations, with direct experience managing or operating a data center.
• Strong technical understanding of data center MEP infrastructure, including electrical distribution, mechanical cooling systems, and building management/automation systems (BMS/EPMS).
• Demonstrated experience writing and reviewing Root Cause Analysis (RCA) documents for critical incidents.
• Proficiency in analyzing data center redundancy configurations (N, N+1, 2N) and identifying operational risks.
• Familiarity with industry standards and codes such as NEC, NFPA, IEEE, and ASHRAE.
• Experience participating in maintenance, upgrades, and expansions of live data center environments.
• Willingness to travel up to 40% and participate in an on-call rotation for emergency response.

Preferred:

• Experience with data center design or the commissioning (Cx) of critical facilities.
• Experience managing maintenance programs through a preventative maintenance system (CMMS).
• History of successfully insourcing or outsourcing specific maintenance tasks based on operational needs.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love solving complex problems within critical environments and thrive on ensuring everything runs smoothly.
• You’re curious about how to maintain stability and operational excellence amidst rapid scale and technological evolution.
• You’re an expert in hands-on data center operations, translating past experiences (including those middle-of-the-night calls) into proactive improvements.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $143,000 to $191,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

The Opportunity

The Resident Services Manager plays a key leadership role in fostering a high-quality living experience for residents through proactive service, relationship management, and efficient operations. This individual is responsible for overseeing all aspects of resident satisfaction, communication, and engagement while supporting leasing, marketing, and compliance initiatives. The role requires strong interpersonal skills, a detail-oriented mindset, and the ability to manage sensitive situations with professionalism. 

Your Benefits

• FLSA Status: Exempt
• Discretionary annual bonus
• Paid Time Off
• Floating holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

The Responsibilities

Resident Relations & Community Experience

• Lead reputation management initiatives across review platforms and internal feedback channels.
• Mediate and resolve resident complaints with empathy and professionalism.
• Manage delinquency notices and financial backing follow-up support.
• Coordinate mutual terminations in accordance with company and legal standards.
• Lead crisis management efforts, collaborating with leadership and emergency services.
• Oversee resident insurance compliance and follow-up efforts.
• Organize and execute resident events to build community engagement and support retention.
• The RSM will assume responsibility for managing ETM staff only in the absence of a General Manager, such as during PTO or vacancies.

Leasing & Occupancy

• Oversee leasing workflows and generate lease documents in Entrata.
• Provide backup support for lead follow-up, sales calls, and lease execution.
• Manage immediate move-ins, inspections, and unit transfers.
• Lead Entrata BUA management and maintain accurate dashboards for leasing and reviews.
• Review and countersign housing agreements under the approval and direction of the General Manager, ensuring compliance with company policies and contractual standards.

Operational Support

• Support the General Manager in managing Entrata dashboards and performance metrics.
• Partner with accounting and operations on delinquency, financial aid, and related processes.
• Ensure timely processing of lease paperwork, renewals, and notices to vacate.

Marketing & Social Media

• Collaborate on local marketing campaigns and leasing promotions.
• Lead or co-manage social media efforts to promote events, resident engagement, and leasing updates.

Season or Situation-Specific Focus Areas

• Assist with seasonal or emergency-specific responsibilities, such as vacant position coverage, legal correspondence, Fair Housing matters, crisis management, and capital project planning or support.
• Display flexibility, sound judgment, and cross-department collaboration in evolving situations.

What We Require

• 2+ years of experience in property management, leasing, or resident services
• Strong interpersonal, conflict resolution, and customer service skills
• Ability to handle crisis situations and manage sensitive conversations
• Familiarity with Entrata or similar property management software
• Highly organized with the ability to manage multiple priorities
• Proficiency in Microsoft Office and social media platforms

Relevant Systems and Platforms

• Entrata (Property Management System)
• Microsoft Office
• Social Media Platforms

Operational Details

• Job location is at the assigned community.

• Full-time, on-site position.
• Will be called upon to provide additional support to other communities within the portfolio beyond your home property, based on operational needs.
• Evening or weekend availability may be required, especially during move-in/move-out periods, peak leasing seasons, emergencies, and inclement weather needs.

Your Opportunity

Scion is paving a path in student living and the Facilities Lead is a keystone team member in the execution of our vision. This position ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is conducted by the onsite Facilities team and any third-party vendors.

The Facilities Lead is a subject matter expert and experienced leader who excels in a fast-paced, agile, collegiate environment. This role demands superior problem solving, leadership and unwavering follow through. Those in the Facilities Lead position may also be asked to assist other properties.

Your Benefits

• FLSA Status Non-exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance 
• Vision Insurance
• 401k Matching
• Paid Maternity Leave

Your Responsibilities 

• Supervise all building services and preventative maintenance programs to the best of industries practices, the Scion’s Standard Operating Procedures, and in compliance with the State/Federal Govt./OSHA’s Codes/regulations.
• Supervise the day-to-day operations including but not limited to heating, ventilating, air conditioning (HVAC), plumbing and piping, fire protection, and general building maintenance.
• Monitor systems and provides diagnostics, preventative maintenance, annual testing, permitting, certification for all major building systems.
• Operate and manage all life safety systems including fire pumps, fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, fire
• Prioritize and schedule maintenance work, assuring quality of work consistent with Scion’s standards.
• Supervise the Facilities Technicians to ensure all service requests are completed within Scion standards and are appropriately and accurately
• Review completed work to verify conformance to standards or repair
• Ensure all emergency, routine maintenance/repairs are carried out in a timely and professional manner.
• Ensure all Preventive maintenance is carried out in a timely and professional manner.
• Respond promptly and effectively to all safety/risk-management-related issues at the
• Review completed work orders for accuracy of labor hours, materials’ cost, and track recurring equipment failures.
• Conduct regular inspection tours of buildings, interior common areas and the exterior of the property, equipment and surrounding grounds for deficiencies, potential safety, health, or code problems and necessary
• Provide recommendations for dealing with problems noticed in
• Oversee and supervise “Turn” preparation including the prompt inspection of vacated units, makes appropriate repairs and charges, and ensures completion as
• Inspect vacant units after repairs and maintenance have been completed to determine quality of work performed and readiness for
• Oversee the maintenance spare parts and the tools inventory, determining which parts/tools to stock and their stock level and working directly with General Manager to maintain inventory of parts, tools, and supplies within
• Maintain shop appearance and all mechanical, supply, electrical and storage facilities on
• Ensure proper maintenance of equipment to ensure warranty compliance and extended useful life.
• Oversee all other contracted work in the building, obtaining bids and negotiating prices with vendors and contractors, as approved by the General Manager, Regional Manager and Regional Facility Manager.
• Coordinate deliveries, schedules, and performance of all facility related
• Ensure proper safety procedures are followed, personal protective equipment is used, and health & safety policies are
• Manage process for keying and coring/coding of locks and maintain lock procedures, logbooks and protocols for key management and
• Effectively implement standard operating procedures and preventive maintenance programs according to Scion’s
• Take part in emergency preparedness planning and acts as essential personnel in
• Escalate unique or urgent repairs/replacements to General Manager and Regional Facilities Manager.
• Maintain records on all major systems including maintenance manuals, manufacturer’s cut sheets, warranties, and equipment
• Work closely with the General Manager and Regional Facilities Manager to manage, formulate and track facilities and capital
• Hire, train and develop Facilities team members, holding them accountable for delivering a high level of

The responsibilities listed above may not be all-inclusive.

What We Require

• High school diploma/GED, trade school diploma, or military training
• 5 years of relevant experience managing building system in multi-unit residential properties, 2 years of supervisory experience
• EPA 608 Universal certification
• HVAC/EPA 608 Universal certification
• Certified Pool Operator (CPO), or intention to obtain within six months
• Expertise in plumbing, HVAC, electrical and mechanical systems as well as generally accepted maintenance practices
• Ability to read and interpret documents such as design drawings, blueprints, safety guidelines, operating and maintenance instructions and procedural manuals
• Ability to manage multiple projects simultaneously, set priorities and meet deadlines
• Basic computer working knowledge, including Microsoft Office
• Valid driver’s license
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

 Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring full-time / full time

ABOUT THE TEAM

The Anduril Recruiting Coordination Team is essential to our company’s growth and scalability. From managing daily recruiting operations to cultivating strong candidate relationships, your efforts directly impact the quality of our talent pipeline. You will play a crucial role in fueling Anduril’s future success by ensuring exceptional candidate experiences. Often, you will be the first point of contact for prospective candidates and new hires, shaping their initial impression of Anduril.

ABOUT THE ROLE

As a Senior Recruiting Coordinator at Anduril, you will manage the interview coordination process independently and work with your stakeholders (Recruiters, Sourcers, Hiring Managers, Interviewers) with a high degree of autonomy. You will be the first recruiting coordinator at our Arsenal-1 production facility in Ashville, OH, molding and refining our coordination processes while working closely with our foundational Arsenal-1 recruiting team.

In addition to managing all interview scheduling, you will be the go-to point of contact for your specific division. This includes using data-driven insights to influence decisions, owning and executing our Interviewer Success Program, and working through bottlenecks to improve efficiency. You will be seen as a leader on our Recruiting Coordination team and will own new team member onboarding, mentor and develop team members, and resolve questions and issues that come up in our team Slack channels. For Senior Recruiting Coordinators on a Lead path, you may manage the time and attendance, performance, and engagement of direct reports.

WHAT YOU’LL DO

• Manage all logistics related to interview scheduling from receipt of scheduling request to conclusion of interview process
• Assist prospective candidates with travel and hotel accommodations through Egencia
• Update candidate records and manage interview coordination requests in Greenhouse (ATS) and ModernLoop (scheduling tool)
• Navigate interviewers' complex and dynamic schedules
• Correspond with candidates via phone, text, and email
• Find opportunities for interview process and system improvement, including identifying bottlenecks to improving candidate experience and scheduling efficiency
• Write and maintain playbooks, best practices, and communicate updates
• Greet candidates with poise and confidence, facilitate the onsite interview process, and ensure an excellent candidate experience
• Build strong relationships with key stakeholders (Recruiters, Sourcers, Hiring Managers, Interviewers, Recruiting Coordination team)
• Act as a Subject Matter Expert within your assigned division, working closely with Recruiting leadership to manage the performance and execution of your division's coordination efforts
• Participate in the development of our Recruiting Coordination team through leading new team member onboarding and mentoring/developing more junior coordinators
• Monitor our Recruiting Coordination team Slack Channels to resolve questions and issues as they arise
• Lead path: Manage the time and attendance, and performance of direct reports (contractors)

REQUIRED QUALIFICATIONS

• Experience as a Recruiting Coordinator or in Recruiting (at a fast-paced, growing company)
• Candidate-first mentality
• Able to work efficiently and prioritize tasks in a dynamic environment
• Relentless attention to detail and accuracy
• Great team player but can also work well independently with little to no guidance
• Process-driven with strong habits and a proven track-record of process improvement and efficiency
• Strong verbal and written communication skills with an emphasis on providing good customer service and proven success building strong internal stakeholder relationships
• Ability to remain composed and detail-oriented in a fast-paced and dynamic environment
• Positive attitude with a growth mindset
• Willing to work in-person at Anduril's Arsenal-1 facility in Ashville, OH 3-5 days per week, with occasional support at our temporary office in downtown Columbus
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS

• Experience using Greenhouse and/or ModernLoop
• Proven experience scheduling within Outlook
• Familiarity with Slack
• Experience working with asynchronous and geographically distributed teams

About The Role

As a Divisional Production Recruiting Lead, you are the single-threaded owner of all production/manufacturing/supplychain hiring outcomes for your assigned Division. This role exists to solve a critical alignment gap: giving Divisional leaders direct visibility, accountability, and control over their talent pipelines while maintaining leverage from centralized recruiting operations.

You will operate as an embedded player-coach and strategic program manager—personally executing your Division's most critical and complex production assignments while aligning the priorities and workload of the centralized production recruiting team for all of your divisional roles. This is a high-impact, high-autonomy role designed for a proven recruiting operator who can think strategically, execute tactically, and build trusted relationships with senior divisional leadership.

This role is a deliberate bridge in our organizational evolution: it creates the foundation for Divisions to eventually roll-up production recruiting end-to-end while maintaining execution efficiency and central coordination during a period of structural maturity.

What You'll Do

Divisional Accountability & Strategic Ownership

• Own end-to-end production hiring outcomes for your Division, including headcount planning, demand forecasting, requisition prioritization, and delivery against hiring targets.
• Act as the primary strategic talent partner to your Divisional Head of TA and senior divisional leaders, translating business objectives into executable hiring strategies.
• Deliver regular reporting on hiring health, pipeline velocity, capacity constraints, and risk mitigation to divisional leadership—providing full transparency and "positive control" over talent delivery.
• Define and manage SLAs, hiring goals, and success metrics for your Division's production portfolio in partnership with business stakeholders. 

Hands-On Recruiting Execution (Player)

• Personally own and execute full-cycle recruiting on priority roles as needed for your Division's most critical, complex, or strategic production roles, including:
  • Leadership and senior technical hires (Head of, Director, VPs)
  • Single-point-of-failure roles or positions with unique market challenges
  • First-of-their-kind roles requiring deep business context and creative sourcing strategies
• Set the standard for recruiting excellence within your Division—demonstrating best-in-class sourcing, candidate engagement, assessment rigor, and offer negotiation.
• Maintain credibility and market intelligence by staying hands-on in the craft of recruiting, ensuring you deeply understand talent availability, compensation trends, and competitive dynamics. 

Program Management & Priority Direction (Coach)

• Align the day-to-day priorities of the centralized production recruiting team aligned to your Division, ensuring their focus is calibrated to the highest-impact hiring needs.
• Provide coaching, real-time feedback, and quality assurance to centralized recruiters working on your Division's roles (without formal people management responsibility).
• Lead the operational rhythm for your Division's production hiring portfolio, including intake meetings, pipeline reviews, and cross-functional coordination with hiring managers, HR, and Finance.
• Act as the single escalation point for hiring blockers, process breakdowns, or stakeholder misalignment within your Division.
• Design and lead surge hiring initiatives, high-volume campaigns, or other complex hiring programs specific to your Division's business needs. 

Cross-Functional Collaboration & Influence

• Partner closely with The Lead Coordinator, for Overall Divisional Production TA to ensure process consistency, share best practices, and contribute to cross-divisional reporting and strategic planning.
• Provide structured input into performance evaluations and development plans for centralized recruiters supporting your Division, ensuring their contributions to divisional outcomes are recognized.
• Build strong relationships with Divisional BizOps, Finance, and Workforce Planning teams to align on headcount allocation, budget, and hiring sequencing.
• Influence hiring manager behavior and decision-making, serving as a trusted advisor on candidate quality, market realities, and talent strategy trade-offs. 

Who You Are

You are a high-performing recruiting operator who thrives in ambiguity and enjoys owning outcomes. You are equally comfortable rolling up your sleeves to close a Director-level hire and stepping back to orchestrate a 50+ role hiring sprint. You have the business acumen to partner with senior leaders, the program management discipline to drive complex initiatives, and the recruiting chops to execute at the highest level.

You see this role as what it is: a strategic springboard—a chance to prove you can own a business-critical function, build scalable systems, and lead through influence before stepping into formal people leadership.

Required Qualifications

• 8+ years of talent acquisition experience, including significant recent experience as a full-cycle production or technical recruiter in a fast-paced, high-volume environment.
• Proven ability to operate independently with minimal oversight, managing complex hiring portfolios, competing priorities, and ambiguous situations with sound judgment.
• Strong business partnership skills: experience influencing and advising Director-level and above stakeholders, translating business needs into hiring strategies, and managing escalations diplomatically.
• Demonstrated program management capability—experience leading hiring initiatives beyond individual requisitions, coordinating cross-functional teams, and delivering results through others.
• Excellent analytical and communication skills: ability to use data to drive decisions, tell a compelling story, and present hiring health narratives to senior leadership.
• Comfortable working in a matrixed environment, providing direction and feedback to peers without formal management authority. 

Preferred Qualifications

• Direct experience recruiting for production, production operations, or frontline roles in industries such as synergistics, robotics, logistics, manufacturing, field services, or government contracting.
• Experience working in a decentralized or divisional business structure, particularly in organizations undergoing TA operating model transitions.
• Formal program or project management training or certification (e.g., PMP, Agile, Six Sigma).
• Prior experience as a recruiting lead, squad lead, or business partner with responsibility for a portfolio of hiring beyond personal requisition load.
• Familiarity with workforce planning, capacity modeling, and demand forecasting in partnership with Finance or BizOps teams.
• Track record of mentoring or coaching recruiters, with examples of improving team performance or developing junior talent. 

Why This Role Matters

This is not a typical recruiting role. You are being entrusted with divisional accountability for a critical talent function during a pivotal moment in the organization's evolution. You will have direct influence over your Division's ability to meet contract milestones, scale operations, and hit revenue targets. Success in this role positions you as a proven internal candidate to lead a fully embedded or expanded Production TA organization in the future—and equips you with the strategic leadership experience needed to advance into senior TA leadership roles across the enterprise. You will be the bridge between strategy and execution. Between central leverage and divisional ownership. Between what we do today and what we build tomorrow.

PURPOSE OF POSITION:

The purpose of the Field Service Lead role is to manage, supervise, and optimize the performance of a team of field service technicians and engineers as they perform start-up/commissioning, troubleshooting, and maintenance of IEM products at customer sites. This is a working-lead role, combining hands-on field responsibilities with direct oversight of a team of approximately 8 technicians supporting 2–6 active customer sites.

SUPERVISORY RESPONSIBILITIES:

• Provides daily guidance, work direction, coaching, mentorship, and technical support to field service technicians.

ESSENTIAL FUNCTIONS:

• Lead and coordinate start-up and commissioning activities for electrical equipment across multiple customer sites, ensuring on time completion and minimizing open issues.

• Provide daily supervision, mentorship, and training to field service technicians.

• Serve as the technical lead, offering product expertise and advanced troubleshooting guidance to technicians and engineers.

• Travel to IEM manufacturing or field service facilities as required to participate in or lead training activities, factory witness tests, and shop testing.

• Identify project areas of risk that may adversely affect the success of subordinate technicians and report these risks to management for action.

• Works on job sites to complete project start-up/commissioning, resolving punch list items found at the job site. Works with IEM Project Managers to update punch lists and ensure jobs are closed out and paperwork deliverables are met.

• Coordinate with commercial and administration teams for requests outside of the startup/commissioning scope.

• Ensure technicians have required tools, materials, and documentation to perform work effectively at each site.

• Report product or quality concerns to management and collaborate with production and engineering teams to address identified deficiencies.

• Work with the Division Manager, Field Service Manager, Field Service Support, and Site Operations Representative in scheduling additional field resources and/or teams to cover service needs.

• Perform other duties as assigned by management.

COMPETENCIES:

• Team Leadership & Coaching: Provides day-to-day direction, mentorship, and support to field service technicians, reinforcing accountability, development, and high-quality execution.

• Technical Expertise: Demonstrates strong working knowledge of electrical equipment start-up, commissioning, troubleshooting, and maintenance, and serves as a technical resource to the team.

• Planning & Coordination: Organizes field activities, manpower coverage, tools, materials, and documentation to support multiple active customer sites and meet service demands.

• Customer Focus: Builds and maintains positive customer relationships through professionalism, responsiveness, and effective communication during field activities.

• Problem-Solving & Decision-Making: Identifies field issues, assesses risk, and takes timely, practical action to support project completion and minimize disruption.

• Safety & Compliance: Promotes and follows safe work practices, including LOTO and site-specific safety requirements, and reinforces compliance across the team.

• Communication & Collaboration: Communicates clearly with technicians, managers, project teams, and internal support functions to ensure alignment, issue resolution, and timely closeout of work.

• Organization & Execution: Manages multiple priorities, maintains attention to detail, and ensures field documentation, punch list updates, and follow-up actions are completed accurately and on time.

EDUCATION AND EXPERIENCE:

• Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS, generators, PDUs, or related equipment commissioning activities.

• Minimum of 2 years of field service experience, with an emphasis on start-up and commissioning of electrical equipment.

• Experience with switchgear, electrical distribution systems, and electrical control systems preferred.

• Familiarity with advanced communication protocols and networking concepts preferred.

• Prior supervisory or lead-level experience preferred.

• Understanding of lock-out/tag-out (LOTO) procedures involving multiple power sources required.

• Strong teamwork and communication skills required.

• Ability to work independently with minimal supervision required.

• Effective problem-solving skills required.

• Strong organizational skills and the ability to manage multiple priorities required.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands: Activities: Sitting – 20% Walking/Standing – 80% Lifting: Must be able to bend, lift, and carry equipment and materials up to 50lbs. Vision: Long periods of close work on technical equipment, drawings, and computer screens.

Travel: Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.

Mental Demands: Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment. Environment: climate-controlled office and warehouse environments, with occasional exposure to customer job sites as needed.

What You'll Do

Driving New and Organic Growth 

• Expand use of Ceribell to additional acute or critical care centers within existing customer base.
• Work with the local Territory Manager to launch Ceribell at new customer sites.
• Drive new product and technology introductions for existing customers.
• Build advocacy and champions within facilities.  Use hospital data to validate and build interest.
• Develop a qualified lead funnel within existing install base.  Regular activities consist of formal presentations, peer to peer education, new physician training, and driving physician education.
• Responsible for upgrades and departmental expansion in existing install base.
• Strong project management skill requirement to support new account launches.

Clinical Training / Education

• Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products.   Become a clinical expert in use cases of Ceribell and relevant patient populations. 
• Troubleshoot workflow solutions for departments as need arises
• Partner with clinicians to identify and establish protocols for patients at risk of seizure.
• Lead clinical teams through training sessions helping understand workflow and applications.

Reporting and Administration

• Submit all required reports and training documentation on a timely basis
• Use Salesfoce.com to manage administrative task
• Ensure compliance with applicable laws, regulations, and Ceribell policies
• Works cross-functionally to ensure successful deployment of Ceribell products at customer locations.
• Ability to work within a field-based team and strong partnership with Territory Manager of respective region.

What We're Looking For

• 3-5 years of recent critical care sales experience OR 5 years of medical device or pharma sales experience OR RN’s with industry experience in supporting sales teams.
• Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically.
• Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes.
• Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building
• Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change
• Grit, high integrity 
• Bonus points: start-up experience or experience working with disruptive technology, med device experience, neuro ICU clinical experience, sales experience.

At Armis, our Sales Engineers (SE) serve as the linchpin of every prospect engagement. Working closely with our prospects to demonstrate the value of the Armis agentless platform via console demonstrations, proof-of-value deployments, and targeted training sessions.

What you'll do...

Work closely with our prospects to:

• Provide virtual and in-person technical demonstrations
• Deploy proof-of-value installations
• Lead technical training sessions based on POV findings
• Support marketing activities, conferences, speaking engagements
• Consistently and cogently address our prospects needs through astute verbal and written communication skills
• Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates
• Think critically, spanning the sales process through customer support, troubleshooting, and developing new use cases for internal and external consumption.
• Develop prospect facing documentation
• Expected to travel up to 40% of the time on average (can vary by region)

Education:

• BS degrees in computer science, MIS, or equivalent experience required

Experience:

• 5+ years experience in technical positions required (SE, Pre-Sales Engineer, Solutions Architect) ideally for a Cyber Security vendor
• 5+ years of experience in customer-facing or customer support positions
• Solid understanding of networking concepts and technologies
• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
• Experience closing complex cyber security SaaS solutions with Enterprise Customers and supporting Sales AE's / RSM's.

Knowledge in one or more of the following:

• IoT, OT, IoMT
• Wireless technologies (WLCs, Meraki, Aruba, etc.)
• Linux Operating Systems
• Virtualized environments
• Network knowledge
• Utility Scripting (Python preferred)

What You’ll Do:

The Technical Project Management team at CoreWeave is the operational engine supporting the global build-out and fit-out of our physical infrastructure. As our site footprint expands exponentially, this team manages the critical transition from capacity planning to live operations. TPMs are responsible for managing multiple large-scale projects with aggressive timelines, ensuring that every data center is delivered on time, within scope, and ready for high-performance AI workloads.

About the Role:

As a Technical Project Manager, you will manage the execution of massive infrastructure projects, taking sites from signing through to day 2 operations. You will lead the delivery and installation of critical hardware, cabling, and network systems, working in a fast-paced environment where timelines are often fluid and expedited. Your mission is to ensure that project blockers are removed and that infrastructure is deployed to CoreWeave's exacting standards.

In this role, you will:

• Project Planning and Execution: Lead the full lifecycle of multiple simultaneous data center deployment projects, including design, construction, testing, commissioning, and handover to operations.
• Stakeholder Management: Act as the primary point of contact for stakeholders, including clients, vendors, contractors, and internal teams. Facilitate clear communication and collaboration across all parties involved and hold meetings with your vendors and site to meet timelines.
• Resource Management: Effectively manage and allocate resources (teams, tools, budget), ensuring that all project phases are adequately staffed and equipped to meet fast-paced timelines.
• Risk Management: Identify potential project risks, create mitigation strategies, and proactively address issues to minimize disruptions to project timelines.
• Scheduling & Budgeting: Develop and maintain project schedules, budgets, and resource plans, ensuring projects are delivered within agreed contractual constraints.
• Quality Assurance: Ensure that all data center deployments meet technical and quality standards, including compliance with industry best practices and local regulations.
• Documentation: Maintain comprehensive project documentation, including design documents, and give regular progress reports.
• Technical Oversight and Collaboration: Provide technical guidance to teams, in collaboration with experts, on best practices for data center design and deployment, including considerations for power, cooling, networking, and physical security.
• Continual Improvement: Identify opportunities to optimize processes and improve operational efficiency. Implement best practices and innovative solutions to enhance data center operations.
• Project Oversight: Travel to up to 60% of data center locations to monitor progress, troubleshoot issues, and ensure smooth project execution. Coordinate with local teams, contractors, and vendors during on-site visits.

Who You Are:

• 6+ years of demonstrated experience in data center deployment, infrastructure project implementation, or technical project management within a data center environment.
• Project Management Skills: Proven ability to successfully manage complex technical projects from initiation to completion, utilizing a strong understanding of project management methodologies and tools.
• Data Center Operations: In-depth technical knowledge of data center infrastructure, including servers, storage, networking, power, and cooling systems. Demonstrated familiarity with data center best practices and industry standards.
• Leadership and Communication: Demonstrated ability to lead and manage teams, coupled with strong communication and interpersonal skills for effective collaboration with cross-functional teams and stakeholders.
• Problem Solving: Exceptional ability to analyze complex technical issues, troubleshoot problems, and propose innovative solutions, supported by strong decision-making and critical-thinking abilities.
• Compliance and Security: Familiarity with industry standards (e.g., TIA-942, Uptime Institute, ASHRAE), data center compliance requirements, security protocols, and risk management practices.
• Flexibility and Adaptability: Proven ability to prioritize tasks, adapt to changing requirements, and perform effectively in a fast-paced, dynamic environment.
• Willingness and ability to travel up to 60% to data center locations to support project execution, sometimes on short notice.
• Education: A Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience. Relevant professional certifications (e.g., PMP, PRINCE2, ITIL, CDCP, CDCS, or similar) are a plus.

Preferred:

• Experience with High-Performance Computing (HPC) or AI-specific infrastructure.
• Familiarity with liquid-to-chip cooling technologies and advanced data center redundancy protocols.

Wondering if you’re a good fit?

We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love to manage the full lifecycle of complex technical projects in high-growth environments.
• You’re curious about the future of computing and interested in learning about HPC and AI infrastructure.
• You’re an expert at navigating ambiguity and thriving in a startup culture where "chaos" is turned into order.
• You are comfortable with significant travel, averaging 3 days per week to various project sites.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is 122,000 to $163,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What You’ll Do

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting-edge services powering the next wave of AI. Our technology supports enterprises and leading AI labs with resilient, efficient, and high-performance solutions for accelerated computing. With a rapidly expanding global data center footprint, CoreWeave is consistently recognized for innovation and industry leadership.

As a Regional Inventory Control Manager, you will lead the inventory control program across a cluster of data centers and 1PL locations within your region. You will be accountable for regional inventory accuracy, discrepancy aging, audit readiness, and the performance and development of the Inventory Control Specialists (ICS) and site IC leads under your span.

You will turn standards and playbooks into day‑to‑day execution at sites, ensuring that serialized assets, spares, and project materials are controlled with hyperscaler‑grade rigor.

Core duties:

• Own regional inventory accuracy, discrepancy aging, and audit outcomes for Inventory Control.
• Lead, coach, and develop Inventory Control Specialists (ICS) and site IC leads across multiple data centers and 1PL locations.
• Standardize and enforce inventory control SOPs, cycle count programs, and reconciliation routines across your region.
• Partner with Data Center Operations, Global Logistics, Finance, and Security to ensure SOX‑ready controls, clean handoffs, and clear accountabilities.
• Use data and KPIs to identify gaps, drive corrective actions (RCA/CAPA), and deliver measurable improvements in control, speed, and quality.

About the Role

We are looking for a hands‑on regional manager who can move comfortably between the floor and leadership rooms. You will spend time with ICS teams at sites, in the systems (NetSuite, asset tools, WMS), and in reviews with DC Ops and Finance.

This is a people‑leadership role with regional scope and strong cross‑functional influence. You will shape how CoreWeave protects billions of dollars of assets, from initial receipt through their lifecycle in our data centers.

Team Leadership and Development

• Directly manage Inventory Control Specialists and/or Area IC Managers across your region.
• Own hiring, onboarding, training, and performance reviews for IC roles in your span.
• Build a strong IC culture around accuracy, documentation, safety, and cross‑functional partnership.
• Identify high‑potential ICs and develop them into leads/supervisors to improve span of control at large or complex sites.

Operational Execution and Standards

• Ensure consistent implementation of IC SOPs, policies, and MFCP/5S standards across all sites in your region.
• Monitor daily IC activities (receiving controls, tagging, binning, moves, cycle counts, RMAs, documentation) via system reports and site reviews.
• Partner with DC Ops leads to align work order consumption, spares flows, and floor‑ready material control with IC routines.

Inventory Control, Counts, and Reconciliation

• Own the regional cycle count and physical inventory schedule, making sure all required counts are executed on time and to standard.
• Review variance reports, drive investigation quality, and ensure discrepancies are closed within SLA (e.g., 7–14 days depending on severity).
• Ensure that NetSuite, asset systems, and any WMS reflect accurate, reconciled inventory positions across your sites.
• Coordinate with Finance and Audit on annual physicals, SOX testing, and remediation.

Governance, KPIs, and Continuous Improvement

• Define and manage regional IC KPIs, including:
• Inventory accuracy (by count and value)
• Discrepancy aging (median, P90)
• Investigation closure rate within SLA
• Audit findings (count, severity, and on‑time closure)
• Run regular regional IC reviews with DC Ops, Finance, and GLO leadership; publish KPI packs and action plans.
• Identify systemic issues (e.g., labeling, process gaps, tooling pain points) and lead regional improvement initiatives in partnership with the Global IC Program Manager and GLO.

Cross‑Functional Collaboration

• Serve as the primary IC point of contact for your region with:
• Data Center Operations leadership
• Global Logistics (warehousing, transportation, 3PL / 1PL)
• Finance/Accounting and Audit
• Security and EHS, where IC touches physical controls
• Ensure clear RACI and escalation paths for IC issues (e.g., missing assets, documentation gaps, SOX concerns).

Qualifications

Must‑Have

• 7+ years in inventory control, asset management, or logistics/warehouse operations, with multi‑site or regional scope.
• Proven people leadership experience, managing IC, warehouse, or logistics teams (direct reports) across one or more sites.
• Deep understanding of serialized inventory control: cycle counts, physicals, reconciliations, discrepancy investigation, and documentation.
• Experience working in ERP and asset tools (e.g., NetSuite, Snipe‑IT or similar), with comfort pulling and interpreting operational reports.
• Demonstrated ability to read, interpret, and enforce SOPs and control frameworks (SOX or similar).
• Strong communication skills; able to align IC teams, DC Ops, Finance, and leadership around targets and corrective actions.
• Willingness and ability to travel frequently within your region.

Preferred

• Experience in data center, cloud, AI infrastructure, or other high‑value hardware environments.
• Familiarity with SOX §404 or other regulated inventory environments.
• Exposure to Lean, 5S, or continuous improvement methods in an operations context.
• Bachelor’s degree in Supply Chain, Logistics, Business, Industrial Engineering, or related field (or equivalent experience).

Tools and Systems

• ERP (e.g., NetSuite or similar) and asset management tools
• Cycle count and inventory reporting solutions
• Standard BI / reporting tools and office productivity suites

Wondering If You’re a Good Fit?

You might thrive in this role if:

• You care deeply about accuracy and controls, and you like seeing clean data match reality on the floor.
• You enjoy coaching site teams, visiting locations, and turning global standards into simple, repeatable routines.
• You are comfortable using data to tell a story, arguing for headcount or process change with facts, and then tracking outcomes over time.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast. We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning.

Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems.

As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

Compensation

The base salary range for this role is $85,000 to $105,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation.

In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Company Overview 

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Facilities Support Specialist

This key role will be responsible providing maintenance support functions across multiple locations within a designated region. Maintenance support includes performing technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of assigned properties meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

Essential Duties & Responsibilities

• Travels between properties within a designated region as assigned to assist with makereadies, workorders, curb appeal, cap ex projects, etc.
• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor or community manager about re-ordering needs.
• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Complies with Asset Living’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
• May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.

Education & Experience:

• EPA certifications Type 1 and II or Universal for refrigerant recycling.
• All certifications as required by State and Local jurisdictions.
• Valid driver’s license to operate a golf cart on property.
• Ability to have flexibility with working schedule based on business and deadline needs.
• Ability to work a schedule during normal work hours and that may be other than Monday-Friday, 8-5.
• Consistent, regular and in person attendance during regular working hours at the workplace is required.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

Position Overview

Woolpert is hiring a Deputy Survey Project Manager to join our dynamic Transportation team in one of our Dayton, Cincinnati or Columbus offices, who will assist in taking the helm of transformative transportation geospatial infrastructure projects, driving innovation and precision every step of the way. From overseeing route surveys with cutting-edge technologies like photogrammetry, lidar (mobile, aerial, UAS and terrestrial), and advanced mapping techniques, to managing right-of-way maps, construction surveys, and state land surveying services, your leadership will help shape the future.

Collaborating with dynamic, cross-functional teams, you’ll craft detailed, high-quality deliverables that meet and exceed expectations. Your role goes beyond project leadership—you’ll build lasting client partnerships, foster growth opportunities, and secure repeat business with the Ohio Department of Transportation (ODOT) and local municipalities.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Project Leadership

  • Assist in management of projects related to surveying for transportation infrastructure.
  • Prepares scopes of work and estimates for survey and mapping projects, including review of manhour estimates to ensure compliance against budgeted hours
  • Provides technical expertise and leadership in the project definition and planning phases.
  • Participate in scoping meetings with clients to determine project needs and requirements
  • Coordinate planning, scheduling, and data development processes.
  • Collaborate with senior management to resolve schedule and budget challenges as they arise and implement corrective action plans when deviations from budgets and/or schedules are evident. 
  • Keeps accurate notes, records, and meeting minutes to document workflow procedures and client standards.

  Team Collaboration

  • Analyze project resource needs and work with internal survey, photogrammetry and lidar teams to create detailed scopes, budgets and schedules for projects.
  • Responsible for advancement of project quality control and quality assurance processes, including updating project status documentation as deliverables are completed.
  • Works with team leaders to perform project assignments, drive resource planning, and assist in development of skills of other personnel.
  • Collaborate with survey, photogrammetry and lidar teams to deliver detailed and accurate project deliverables.
  • Provide oversight, reporting, and guidance throughout the project lifecycle.

  Technical Expertise

  • Performs QA/QC for difficult or complex boundary surveys and provides documented feedback for production staff to implement in future deliverables.
  • Review and perform quality control of final AutoCAD Civil 3D and Bentley Open Roads Designer mapping deliverables, often derived from multiple technologies.
  • Assists with the preparation of roadway right-of-way plans and conducts QA/QC of right-of-way plans.
  • Prepares or reviews survey reports and legal descriptions.
  • Performs research and interpretation of government files, utilities, and public records documents.
  • Assist in management and execution of various types of surveys using conventional and advanced technologies (photogrammetry, lidar)

  Client Relationship Management

  • Contribute to the growth of the organization by identifying opportunities for client expansion including State DOTs, transit authorities, cities and/or counties within Ohio.
  • Acts as technical expertise and representative of the firm at various functions, as needed
  • Foster repeat business by ensuring client satisfaction and delivering quality projects.
  • Develop and improve strategies to increase engagement with Ohio DOT and other stakeholders.

What You Will Bring:

• Licensure/Certification

  • LSIT Certification required, Ohio PLS a plus.

  Experience and Proficiency

  • 10+ years in the Survey/Geospatial industry.
  • 3+ years managing survey/geospatial transportation tasks.
  • Bachelor's Degree required
  • ODOT project experience preferred.
  • Proficient in surveying techniques and geospatial technologies (e.g., lidar, photogrammetry).
  • Working knowledge of industry-standard software (e.g., MicroStation ORD, AutoCAD Civil 3D, Trimble Business Center).
  • Excellent communication skills – written and verbal
  • Ability to translate technical geospatial concepts into understandable language for non-technical stakeholders.
  • Must be able to respond effectively to sensitive inquiries from clients, regulatory agencies, and/or members of the business community.
  • Proficiency in Microsoft Office tools
  • Possess attention to detail and accept an ownership mentality for ensuring data accuracy, deliverable quality, and adherence to established procedures, standards and policies.
  • Possess a proactive mindset to anticipate risks and ask questions before problems grow.
  • Strong organization skills to manage multiple priorities in a fast-paced environment
  • Ability to work both independently and collaboratively

  Other Requirements

  • Ability to travel for client visits, conferences and company functions.
  • Pre-employment verification, drug screening and satisfactory driving record required.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-MK1

#LI-Hybrid

**Now Offering DailyPay**

Otterbein Senior Life has an opening for a Regional Human Resource Generalist.  

At Otterbein, you’re more than an employee, you’re a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make.

Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care.

Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.

Overview:

The partner experience at Otterbein SeniorLife is critical in our strategy to make our organization THE place to work.  The Regional Human Resource Generalist is a key member of the HR team responsible for supporting the Partner Relations & Experience team and local leaders in key areas of the partner and candidate experience, including but not limited to investigations and partner relations, recognition, internal communication, events/activities, and partner surveys. 

Recognition

• Assist with the administration and implementation of current and future programs, including proactive reporting, ordering of awards, and relevant communications
• Continually enhance, encourage, and suggest new ideas for recognition opportunities that align with the Otterbein Experience Behaviors

Internal Communication

• Support with administration of the company’s internal communication application, including new user troubleshooting, user/group maintenance, file and resource management, and ad hoc reporting
• Create calendars and schedules of meaningful content and messages that are communicated to employees for significant events and holidays
• Act as the key point of contact for questions and escalate to appropriate parties when necessary
• Respond to any messages or requests timely

Employee Surveys

• Administer partner surveys, including new hire surveys, annual surveys, pulse surveys, and exit surveys
• Edit current surveys and create new surveys to capture necessary data and feedback
• Run regular reports of completed surveys and collaborate with P&C leadership to create insightful and actionable dashboards and reports for leadership

Employee Events

• Assist and/or lead Home Office partner engagement events, including but not limited to the Annual Christmas Party
• Propose new engagement initiatives based on feedback or trends to support the culture of the organization in alignment with the Otterbein Experience Behaviors

Onboarding

• Lead the onboarding experience for new hires at the Home Office, including administration and coordination of pre-hire drug tests, background checks, orientation and other requirements.
• Act as primary contact for questions regarding pre-employment and onboarding for new hires across the organization
• Continuously improve the onboarding experience based on feedback from new hires, hiring managers, and P&C representatives
• Research and implement, if justified, the automating and/or outsourcing of the pre-hire experience
• Facilitate and coordinate orientation for assigned locations as needed

Training & Development

• Assist with the coordination, scheduling, and facilitation of P&C training programs
• Partner with P&C Leadership to develop and implement new training programs in order to meet the needs of their roles and accomplish organizational goals and objectives 

Partner Relations

• Regularly visit locations within assigned region to develop and foster a people-centered culture
• Partner with managers to ensure disciplinary actions are accurate and compliant
• Assist with facilitation of partner round tables
• Act as point of contact for P&C related questions

Safety

• Partner with on-site leaders to ensure regular safety committees are occurring and collaborating on appropriate action plans
• Support on-site partners with appropriate documentation of injuries and OSHA logs as required
• Collaborate with Partner Services team on proper administration of Worker’s Compensation documentation

Compliance

• Ensure adherence to applicable labor laws, regulations, and company policies
• Support on-site partners as needed for accurate and compliant documentation and processes to prepare for state surveys

Qualifications:

• Bachelor’s degree, OR
  • 4+ years of relevant experience, OR
  • Combination of relevant education, certification, and experience
• Prior experience desired with;
  • UKG or similar HRIS
  • Greenhouse or similar ATS
  • Red e App or similar internal communications app
• Proficient with Microsoft Office products

The position requires day travel and occasional overnight travel to the sites that its supports throughout Ohio and Indiana.  

BENEFITS*

Health & Wellness

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support

 Financial Security

• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection

 Growth & Development

• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

  *Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community.  We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Regional Human Resource Generalist at Otterbein!

Position: Recovery Housing Support Specialist (RHSS)

Job Summary: Recovery Housing Support Specialist reports directly to the Recovery Housing Program Supervisor. Recovery Housing Support Specialist provide crucial support to individuals living in recovery housing. This role involves fostering a supportive environment and assisting residents in their recovery journey. The RHSS works closely with clinical staff, residents, and their families to ensure a safe, respectful, and effective recovery experience.

As a RHSS, you will have distinct housing and clinical roles and different duties applicable to each role. While working in your housing capacity, you are expected to only fulfill your housing duties and complete housing tasks. While working in a case management capacity, you are expected to fulfill your case management duties and complete case management activities.

Duties and Responsibilities:

Housing Duties:

• Provide compassionate, non-judgmental support to residents as they navigate their recovery journey within the housing program.
• Ensure the house remains free from alcohol, illicit substances, and other prohibited items, and conduct daily check-ins with residents in the Level 3 recovery home.
• Be available, as needed, to cover shifts overnight and on weekends to ensure paid staff are on-site in Level 3 recovery housing when residents are present.
• Orient new residents to the home, explaining all policies and procedures to them.
• Model recovery principles and prosocial behavior, serving as a role model and mentor for residents.
• Ensure residents adhere to program rules and expectations and respond appropriately when resident is not adhering to resident code of conduct.
• Monitor resident progress and adherence to program rules and expectations.
• Be available to provide additional support and answer questions from residents.
• Evaluate daily living functioning and assist residents in setting and achieving personal goals for improvement.
• Attend Ohio Recovery Housing training and conferences as scheduled and complete any required ORH surveys.
• Transport residents, travel between multiple locations

Clinical Duties:

• Support residents to gain access to necessary medical, social, educational, vocational, recreational, and criminal justice services.
• Help residents obtain financial assistance, job assistance, housing assistance, food, and clothing.
• Facilitate linkages to community resources and support, including self-help support groups.
• Assist residents with increasing their social support networks with friends, family members, and/or organizations.
• Assist residents perform daily living activities.
• Complete documentation accurately and in a timely manner, as required by LRH policies, applicable payor requirements, and applicable laws.
• Communicate daily shift notes to the Housing Supervisor.
• Participate in community activities that uphold the professional image of Lighthouse.

Required Experience/Certifications:

• Minimum of 1 year experience in behavioral health, recovery housing or related field. 
• Minimum high school diploma/ G.E.D
• Knowledge of Electronic Health Records system preferred
• Must pass BCI check, all Corporate Compliance checks, and employment drug screen
• Valid driver’s license, proof of auto insurance, and access to a reliable personal vehicle
• Age 25 years or older

Schedule: Tuesday - Saturday 4pm - 12am

(hours and days may vary depending on business need)

Compensation: $18.00 - $24.81/hr (eligible for shift differential)

Location: 4488 W Broad St Columbus, OH 43228

Forge Your Future with Us:

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins.

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases.

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely, and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us.

If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself.

About The Role: 

We are seeking a detail-oriented and highly motivated individual to join our GMP Manufacturing, Upstream team. As a Technician I, GMP Manufacturing - Upstream you will play a critical role in the production and cultivation of AAV-based gene therapy products in compliance with current Good Manufacturing Practices (cGMP) regulations. This position offers an exciting opportunity to contribute to the development and manufacturing of cutting-edge therapies that have the potential to transform the lives of patients. 

Responsibilities:

• Execute upstream manufacturing operations, including but not limited to cell culture expansion, transfection, and harvest steps, according to Standard Operating Procedures (SOPs) and batch records. 
• Prepare and operate bioreactors, centrifuges, filtration systems, and other equipment required for upstream processing, ensuring they are properly calibrated and maintained. 
• Perform media and buffer preparation, as well as the aseptic transfer of materials, adhering to cGMP guidelines and maintaining a clean and organized work area. 
• Monitor critical process parameters during manufacturing operations and report any deviations or abnormalities to the supervisor in a timely manner. 
• Conduct sampling and in-process testing, such as cell counts, viability, and metabolite analysis, to ensure optimal culture conditions and product quality. 
• Document all manufacturing activities, data, and results accurately and in compliance with cGMP regulations and company policies. 
• Collaborate with cross-functional teams, including Quality Assurance (QA) and Quality Control (QC), to investigate and resolve deviations, non-conformances, and quality incidents related to upstream manufacturing processes. 
• Participate in process improvement initiatives and support the implementation of new technologies, equipment, and methods to enhance manufacturing efficiency and productivity. 
• Follow safety procedures and adhere to environmental health and safety guidelines to maintain a safe working environment. 
• Participate in training programs and stay updated with current industry trends, regulatory requirements, and advancements in gene therapy manufacturing processes. 

Qualifications:

• Associate’s or Bachelor’s degree in a scientific field, or relevant industry certifications; or high school diploma with +2 years of related experience.
• Previous experience working in a regulated manufacturing or laboratory environment.
• Excellent organizational skills and the ability to multitask in a fast-paced environment while adhering to strict timelines.
• Good interpersonal and communication skills, both written and verbal, to effectively collaborate with team members and stakeholders.
• Commitment to following SOPs, safety protocols, and regulatory guidelines to ensure compliance and product quality.
• Strong problem-solving skills and ability to identify and escalate issues as needed.
• Ability to adapt to changing priorities and work independently as well as part of a team.
• Flexibility to work in shifts, including weekends and holidays, as required by manufacturing production schedules.
• Ability to stand for extended periods, and work in a cleanroom environment while wearing appropriate gowning and PPE.

Preferred Skills:

• Prior experience working in a cGMP manufacturing environment.
• Upstream bioprocessing or biologics manufacturing experience.
• Familiarity with cell culture techniques, bioreactors, centrifuges, and filtration systems
• Basic understanding of viral vector-based gene therapy processes, principles, and quality requirements.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned. 

Work Environment and Physical Demands  

This position is performed in a temperature-controlled laboratory or office environment and requires regular standing, hand manipulation, and use of laboratory equipment. The role may involve lifting or moving materials up to 25 pounds and occasional reaching or handling at various heights. Appropriate personal protective equipment (PPE) must be worn when working with chemicals, biological materials, or in controlled environments.

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We’ve Got You Covered: 

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:

Health from day one

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.

Time to recharge

• A competitive paid time off plan – because rest fuels innovation.
• 12 weeks of fully paid parental leave so you can focus on family when it matters most.

Rewarding your impact

• Annual bonus opportunities for all full-time team members.
• 401(k) with company match to help you plan for the future.
• Special employee discounts, including childcare and dependent care savings.

Your wellness, supported

• Onsite fitness facility at The Hearth.
• Mental health counseling and financial planning services through our Employee Assistance Program.
• Employer-paid short and long-term disability coverage to protect your peace of mind.

Fuel for your workday

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.

Grow with us

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

We are looking for an experienced, detail-obsessed Senior HR Generalist to join our People Team. This is a high-impact, hands-on role at the intersection of employee onboarding, immigration, global mobility, workforce compliance, and day-to-day HR operations. You will report to the People Operations Manager and take true ownership of the tactical and compliance-driven work that keeps our people programs running smoothly.

What You’ll Do

HR Operations & Onboarding

• Own and execute a seamless, structured onboarding experience for all new hires
• Maintain accurate and up-to-date employee records, HR databases, and HRIS
• Build and maintain training program records and compliance tracking
• Partner with Payroll, IT, Legal, and Talent to ensure seamless cross-functional execution

Non-Exempt Workforce Management

• Ensure full compliance with federal, state, and local wage and hour laws
• Build, document, and standardize policies for scheduling, overtime, and timekeeping
• Partner with managers to drive consistent, compliant workforce practices
• Audit and continuously improve non-exempt processes and controls

Employee Accommodations & Compliance

• Lead the end-to-end accommodations process (ADA, leave-related, etc.)
• Partner with employees and managers to deliver thoughtful, compliant solutions
• Ensure documentation, consistency, and legal compliance across all cases
• Identify trends and proactively improve policies and manager enablement

HR Business Partnership

• Serve as a trusted advisor to leaders on people, risk, compliance, and workforce topics
• Balance strong employee experience with operational rigor and legal requirements
• Partner cross-functionally (Legal, Payroll, Talent, IT) to drive outcomes
• Support broader People initiatives including onboarding, performance, and org design

Who You Are

• 6–10+ years of HR experience, including Business Partner or Generalist roles
• Deep expertise in global mobility and workforce compliance
• Strong working knowledge of non-exempt workforce regulations and the ADA accommodations process
• Extremely organized - no detail is too small, and nothing slips through the cracks
• Hardworking and accountable with exceptional follow-through and time management
• Highly proficient in HRIS systems and take pride in clean, accurate data
• Exercise strong judgment and discretion when navigating complex employee situations
• Adapt quickly, embrace ambiguity, and have a “can-do” attitude when problems arise
• Experience scaling HR processes in technical or manufacturing organizations is a strong plus

Why You’ll Love Working Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics, we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.

Forge Your Future with Us:

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins.

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases.

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely, and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us.

If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself.

About The Role

The Scientist I (Statistics) supports the application of statistical methods to bioanalytical assay development, qualification, and validation activities within the Quality Control and Analytical Development functions. This role applies established statistical approaches to ensure data integrity, regulatory compliance, and accurate interpretation of analytical results. The Scientist I collaborates cross-functionally to support experimental design, data analysis, and documentation, contributing to the advancement of gene therapy programs.

What You'll Do:

· Apply established statistical methods to support development, qualification, and validation of bioanalytical methods (e.g., potency assays, ddPCR workflows)

· Perform statistical analyses for assay validation, including linearity, accuracy, precision, and detection limits

· Support stability studies through trend analysis, control charting, and regression modeling

· Assist in data review, interpretation, and troubleshooting for assay development and optimization activities

· Contribute to statistical analysis plans (SAPs), validation protocols, technical reports, and regulatory documentation

· Collaborate with cross-functional teams (QC, Analytical Development, Process Development, Regulatory)

· Support investigations, deviations, and root cause analyses with statistical input

· Assist in developing and maintaining data trending and reporting tools

· Ensure compliance with regulatory requirements (e.g., ICH, USP, FDA)

· Communicate statistical findings clearly to stakeholders

What You'll Bring:

• Ph.D. in Statistics or related field (or Master’s with relevant experience)

• 1–3 years of relevant experience in a biopharmaceutical, biotechnology, or analytical laboratory setting

• Experience with statistical software (JMP, SAS, R, Python)

• Strong analytical and problem-solving skills

• Effective written and verbal communication skills

• Ability to work independently within defined frameworks and collaborate across teams

Preferred Skills

• Familiarity with nucleic acid-based assays (e.g., ddPCR, qPCR)

• Experience with protein or cell-based assays (e.g., ELISA, flow cytometry)

• Experience in GxP-regulated environments

• Exposure to assay validation and stability studies

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.

Work Environment and Physical Demands  

This position is performed in a temperature-controlled laboratory or office environment and requires regular standing, hand manipulation, and use of laboratory equipment. The role may involve lifting or moving materials up to 25 pounds and occasional reaching or handling at various heights. Appropriate personal protective equipment (PPE) must be worn when working with chemicals, biological materials, or in controlled environments.

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We’ve Got You Covered: 

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:

Health from day one

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.

Time to recharge

• A competitive paid time off plan – because rest fuels innovation.
• 12 weeks of fully paid parental leave so you can focus on family when it matters most.

Rewarding your impact

• Annual bonus opportunities for all full-time team members.
• 401(k) with company match to help you plan for the future.
• Special employee discounts, including childcare and dependent care savings.

Your wellness, supported

• Onsite fitness facility at The Hearth.
• Mental health counseling and financial planning services through our Employee Assistance Program.
• Employer-paid short and long-term disability coverage to protect your peace of mind.

Fuel for your workday

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.

Grow with us

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.

Position: Case Manager (CDCA)

Job Summary: Provide support services and foster community by assessing the needs of their clients and developing and implementing a comprehensive plan to address those needs. This position reports to a Case Management Supervisor.  

Duties and Responsibilities: 

• Coordinates and provides safe, timely, effective, efficient, equitable, culturally sensitive, and client- centered care. 
• For SUD Clients: Handles case assignments, assesses barriers to recovery in the various life domains, may draft SUD case management-specific service plan, review progress in case management goals. 
• For MH Clients: Handles case assignments, assesses barriers to recovery in the various life domains, coordinates mental health treatment planning including goals for CPST services, provides input, and works collaboratively with the clinical counselor, psychiatrist, and/or nurse practitioner in the development of the treatment plan. 
• Is familiar with the diagnostic assessment completed for the clients served, which includes a review of diagnosis, identification of current symptoms, risk, functioning, identified needs in the client's life domains shown as Z-Codes to determine eligibility for Case Management or CPST services and the level of care needed. 
• Works collaboratively following up with observations with the clinical counselor, psychiatrist, and/or nurse practitioner in the development of the treatment plan. 
• Adheres to Lighthouse's protocol for appropriate "care management" activities as part of the continuum of services to meet each client's defined needs and as defined in the treatment plan. 
• Provides follow-up and appropriate referrals to community resources are essential. Collaboration and coordination of services to ensure continuity of care and efficiency of services across systems is vital to early recovery. 
• Provides linkage and assistance in accessing inpatient or more restrictive treatment, as medically necessary. 
• Stays abreast of best practices in modalities of intervention to maintain high-quality care management that is medically necessary to client specific treatment plan. 
• Evaluates daily living functioning and assist clients in creating goals to improve daily living. 
• Completes billing and documentation accurately in a timely manner. 
• Sees clients weekly or as clinically appropriate according to the client’s level of care. 
• Ensures all community activities comply with HIPAA, 42 CFR Part 2, and Mental Health laws and regulations on confidentiality of PHI. 
• Keeps abreast of community resources and makes needed referrals to meet client needs on a timely basis. 
• Coordinates and collaborates with other community agencies regarding client's treatment to promote positive treatment outcomes. Participate in community collaboration meetings. 
• Advocates and raises awareness on behalf of clients for community and local services to meet client needs.

Required Qualifications: 

• CDCA certification
• Current State of Ohio Driver's License and active insurance
• Must pass BCI check, all Corporate Compliance checks, and employment drug screen  

Desired Qualifications:

• Knowledge of Job and Family Services procedures
• Bachelor's Degree in Social Work, Psychology, Counseling, or a directly related human service field. 
• 2 years relevant experience in case management, social services, or a related field 

Schedule: Monday - Friday 8:30am - 5:00pm

Compensation range: $20.19 - $26.60

Location: West Broad St, Columbus OH

Offering Hiring Bonus: $3,000
Position: Clinical Therapist 

Job Summary: Assisting individuals recovering from addiction or mental health challenges by providing specialized clinical services. This position reports to a Clinical Supervisor.  

Duties and Responsibilities: 

• Provides clinical services such as individual and group therapy, case management, and crisis intervention services to Lighthouse clients within the scope of practice and as privileged by the supervisor. 
• Completes the crisis and safety plan, treatment plan, service notes, transition and discharge plan, forms, and miscellaneous job-related reports about a person served in the time frame required by the center, accreditation and certification bodies, respective professional licensing boards, and funding sources. 
• Maintains an accurate and complete clinical record for each client served under Quality Improvement and billing standards. 
• Assists in program development and planning as assigned. 
• Responds to requests for clinical information on clients served as allowed by law and applicable rules and regulations. Verbal and written communications of Protected Health Information (PHI) must comply with 42 CFR Part 2, mental health laws, and HIPAA. The Counselor shares only information within the scope of practice and professional licensing standards. 
• Keeps abreast of community resources, educates clients about those resources, and makes appropriate referrals as needed to meet client needs. Activates Case Management or CPST Services as medically necessary to help remove barriers to recovery (e.g., problems with finance/poverty, living arrangements/housing, occupation, skill-building/education, and support system). 
• Collaborates and coordinates with other service providers involved in client care in the community to promote integrated and holistic care. 
• Responds to community professionals in a timely manner, after contacting Lighthouse staff. 
• Promotes progressive pro-social interventions (e.g., client connectedness in the community, involvement in a safe and supportive environment, participation in activities where the client finds social acceptance), and positive reinforcement strategies. 
• Person-centered, strength-based, and culturally sensitive approach when promoting client engagement in the community. 

Requirements: 

• Bachelor’s Degree in Social Work or related field or equivalent experience. 
• Active license (LCDC II/LCDC III/ LSW/LPC/LICDC/LISW/LPCC) 
• Must pass BCI check, all Corporate Compliance checks, and employment drug screen. 

Schedule: Monday - Friday 8:30am - 5:00pm

Compensation Ranges:

$50,000 – $57,500 LCDCII & LCDCIII
$60,000 – $67,500 Bachelors LSW
$65,000 – $72,500 LPC, Masters LSW, LICDC, & LICDC-CS
$70,000 – $80,000 LISW & LPCC
$75,000 – $83,500 LPCC-S & LISW-S

**Compensation is dependent on licensure and years of experience

Location: Columbus, OH

Hiring Bonus: $3,000
Position: Detox Clinical Therapist 

Job Summary: Assisting individuals recovering from addiction or mental health challenges by providing specialized clinical services. This position reports to an Executive Director.  

Duties and Responsibilities: 

• Provides clinical services such as individual and group therapy, case management, and crisis intervention services to Lighthouse clients within the scope of practice and as privileged by the supervisor. 
• Completes the crisis and safety plan, treatment plan, service notes, transition and discharge plan, forms, and miscellaneous job-related reports about a person served in the time frame required by the center, accreditation and certification bodies, respective professional licensing boards, and funding sources. 
• Maintains an accurate and complete clinical record for each client served under Quality Improvement and billing standards. 
• Assists in program development and planning as assigned. 
• Responds to requests for clinical information on clients served as allowed by law and applicable rules and regulations. Verbal and written communications of Protected Health Information (PHI) must comply with 42 CFR Part 2, mental health laws, and HIPAA. The Counselor shares only information within the scope of practice and professional licensing standards. 
• Keeps abreast of community resources, educates clients about those resources, and makes appropriate referrals as needed to meet client needs. Activates Case Management or CPST Services as medically necessary to help remove barriers to recovery (e.g., problems with finance/poverty, living arrangements/housing, occupation, skill-building/education, and support system). 
• Collaborates and coordinates with other service providers involved in client care in the community to promote integrated and holistic care. 
• Responds to community professionals in a timely manner, after contacting Lighthouse staff. 
• Promotes progressive pro-social interventions (e.g., client connectedness in the community, involvement in a safe and supportive environment, participation in activities where the client finds social acceptance), and positive reinforcement strategies. 
• Person-centered, strength-based, and culturally sensitive approach when promoting client engagement in the community. 

Requirements: 

• Bachelor’s Degree in Social Work or related field or equivalent experience. 
• Active license (LCDC II/LCDC III/ LSW/LPC/LICDC/LISW/LPCC) 
• Must pass BCI check, all Corporate Compliance checks, and employment drug screen. 

Schedule: Tuesday - Saturday 8:30am - 5:00pm

Compensation Ranges:

$50,000 – $57,500 LCDCII & LCDCIII
$60,000 – $67,500 Bachelors LSW
$65,000 – $72,500 LPC, Masters LSW, LICDC, & LICDC-CS
$70,000 – $80,000 LISW & LPCC
$75,000 – $83,500 LPCC-S & LISW-S

**Compensation is dependent on licensure and years of experience

Location: Whitehall, OH

Position: Peer Recovery Support Specialist (PRS)

Job Summary: Peer Recovery Services (PRS) has become a foundational part of a recovery-oriented continuum of care provided by Lighthouse to increase client engagement and facilitate wellness in a shorter time. These goals are accomplished through modeling, demonstrating, and sharing LIVED experiences by the PRS to help others. 

Duties and Responsibilities: 

• Proactively seek to support individuals in recovery from a substance use disorder.  
• Services can be provided in the community, client’s home, or treatment facility office.
• PRS expresses understanding, support and respect for the many paths of recovery an individual client may wish to pursue. Services can be provided in-person or over the phone but not through text.  
• PRS must be able to drive and occasionally transport clients. 
• PRS must have a working knowledge of the drug and alcohol treatment system and be willing to assist the peer in accessing appropriate levels of care in consultation with licensed behavioral health clinicians. 
• The PRS must live a life in recovery and demonstrate a commitment to the recovery community. 
• Maintaining confidentiality of communication between peer and peer recovery supporters. The confidential nature of this relationship does not extend to areas covered by mandated reporting.
• The PRS are considered mandated reporters in the State of Ohio. 
• The PRS will serve as a role model, act as a mentor, advocate, and motivator. 
• Serve as group facilitator for various peer led support groups. 
• The PRS must demonstrate an ability to share personal recovery experiences and to develop authentic peer to peer relationships. 
• Maintain electronic health record, billing sheets, group-sign in and other records as required.
• Assist recovering persons to identify their personal interests, goals, strengths, and weaknesses regarding recovery. 
• Support connections to community based, mutual self-help groups. 
• Participate and contribute to weekly staffing discussions with clinical and case management. 
• Other duties as assigned. 

Required Experience/Abilities: 

• Keeps abreast of community resources, educates clients about those resources.  
• Promotes a natural support system in the community for clients served.  
• Promotes progressive pro-social interventions (e.g., client connectedness in the community, involvement in a safe and supportive environment, participation in activities where the person served finds social acceptance, and positive reinforcement to promote recovery).  
• Encourages community-based "Wellness and Recovery Action Plan."  

Required Education: 

• Minimum high school diploma/ G.E.D. 
• Must possess OMHAS or other designated accrediting body in the State of Ohio Peer Recovery Support certification and be in good standing. 
• Valid State of Ohio Driver's License and valid car insurance
• Must pass BCI check, all Corporate Compliance checks, and employment drug screen
• Must be 25 years or older

Desired  Experience:   

• Able to respect and maintain confidential information.
• Demonstrates good interpersonal skills. 
• Good listening, supporting, motivating, encouraging skill sets.  
• Good in time management, organizing, and able to prioritize activities.
• Comfortable and dedicated to helping others.
• Self-directed and self-motivated.  

Schedule: Full time, two schedule options available:

Sunday - Thursday 10am - 6pm OR 

Tuesday - Saturday 10am - 6pm

Part time options also available

Compensation Range: $18 - $20/hr

Location: 3025 W Broad St Columbus, OH 43228

Position: Group Facilitator

Job Summary: The Group Facilitator delivers structured, evidence‑informed group sessions for individuals recovering from substance use and/or co‑occurring mental health disorders. This role focuses on group psychoeducation, skills practice, and recovery support, following approved curricula and program schedules. The facilitator documents services in compliance with agency, payor, and federal requirements.   

Duties and Responsibilities: 

Group Facilitation (Primary)

• Facilitate psychoeducational and skills-based groups (e.g., CBT/DBT skills, relapse prevention, MI-informed recovery groups, trauma-informed coping, life skills, wellness/recovery, co-occurring education).
• Follow approved curricula and group schedules; tailor delivery to client acuity and stage of change.
• Apply trauma-informed, person-centered, and culturally responsive practices; foster psychological safety and group cohesion.
• Use pro‑social and recovery-oriented interventions (peer support, community connectedness, positive reinforcement).
• Manage group dynamics: set norms, redirect disruptions, de-escalate conflict, and maintain boundaries.

Client Safety & Escalation

• Conduct brief pre/post-session check-ins as needed for safety and engagement.
• Identify risk indicators (relapse, suicidality, psychosis, domestic violence); follow crisis protocols and escalate to clinical supervisor

Documentation & Compliance

• Document group notes (attendance, participation, intervention, response, risk, next steps), meeting billing and Quality Improvement standards.
• Safeguard PHI in strict compliance with 42 CFR Part 2 and HIPAA; communicate client information only within scope.
• Track outcome/engagement measures when required by program.

Teaming & Program Support

• Communicate client concerns to the primary clinician/case manager; contribute brief observations to treatment team huddles as requested.
• Provide input on group scheduling, curricula gaps, and client engagement strategies.
• Maintain familiarity with community resources and share resource information in group (no direct linkage/case management unless activated by clinical team).

Requirements: 

• High School Diploma or equivalent
• Active CDCA certification
• Must pass BCI check, all Corporate Compliance checks, and employment drug screen. 
• Preferred:
• Experience facilitating groups in SUD, IOP/PHP, residential, or MAT settings.

Schedule: Part time, Monday - Tuesday 8:30a-5p

Location: Whitehall, OH

Position: Recovery Housing Support Specialist (RHSS)

Job Summary: Recovery Housing Support Specialist reports directly to the Recovery Housing Program Supervisor. Recovery Housing Support Specialist provide crucial support to individuals living in recovery housing. This role involves fostering a supportive environment and assisting residents in their recovery journey. The RHSS works closely with clinical staff, residents, and their families to ensure a safe, respectful, and effective recovery experience.

As a RHSS, you will have distinct housing and clinical roles and different duties applicable to each role. While working in your housing capacity, you are expected to only fulfill your housing duties and complete housing tasks. While working in a case management capacity, you are expected to fulfill your case management duties and complete case management activities.

Duties and Responsibilities:

Housing Duties:

• Provide compassionate, non-judgmental support to residents as they navigate their recovery journey within the housing program.
• Ensure the house remains free from alcohol, illicit substances, and other prohibited items, and conduct daily check-ins with residents in the Level 3 recovery home.
• Be available, as needed, to cover shifts overnight and on weekends to ensure paid staff are on-site in Level 3 recovery housing when residents are present.
• Orient new residents to the home, explaining all policies and procedures to them.
• Model recovery principles and prosocial behavior, serving as a role model and mentor for residents.
• Ensure residents adhere to program rules and expectations and respond appropriately when resident is not adhering to resident code of conduct.
• Monitor resident progress and adherence to program rules and expectations.
• Be available to provide additional support and answer questions from residents.
• Evaluate daily living functioning and assist residents in setting and achieving personal goals for improvement.
• Attend Ohio Recovery Housing training and conferences as scheduled and complete any required ORH surveys.
• Transport residents, travel between multiple locations

Clinical Duties:

• Support residents to gain access to necessary medical, social, educational, vocational, recreational, and criminal justice services.
• Help residents obtain financial assistance, job assistance, housing assistance, food, and clothing.
• Facilitate linkages to community resources and support, including self-help support groups.
• Assist residents with increasing their social support networks with friends, family members, and/or organizations.
• Assist residents perform daily living activities.
• Complete documentation accurately and in a timely manner, as required by LRH policies, applicable payor requirements, and applicable laws.
• Communicate daily shift notes to the Housing Supervisor.
• Participate in community activities that uphold the professional image of Lighthouse.

Required Experience/Certifications:

• Minimum of 1 year experience in behavioral health, recovery housing or related field. 
• Minimum high school diploma/ G.E.D
• Knowledge of Electronic Health Records system preferred
• Must pass BCI check, all Corporate Compliance checks, and employment drug screen
• Valid driver’s license, proof of auto insurance, and access to a reliable personal vehicle
• Age 25 years or older

Schedule: Tuesday - Saturday 4pm - 12am

(hours and days may vary depending on business need)

Compensation: $18.00 - $24.81/hr (eligible for shift differential)

Location: Whitehall, OH

Forge Your Future with Us:

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins.

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases.

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely, and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us.

If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself.

About The Role: 

As a Technician I, GMP Manufacturing - Downstream you will play a vital role in the production and purification of AAV-based gene therapy products in compliance with current Good Manufacturing Practices (cGMP) regulations. This position offers an exciting opportunity to contribute to the development and manufacturing of cutting-edge therapies that have the potential to transform the lives of patients.

Responsibilities:

• Perform routine downstream manufacturing operations, including but not limited to chromatography, filtration, ultrafiltration/diafiltration, and viral vector formulation steps, according to Standard Operating Procedures (SOPs) and batch records.
• Prepare and operate equipment, such as chromatography systems, filtration systems, centrifuges, and tangential flow filtration (TFF) systems, ensuring they are properly calibrated and maintained.
• Execute purification processes for AAV-based gene therapy products, adhering to cGMP guidelines and maintaining a clean and organized work area.
• Monitor critical process parameters during manufacturing operations and report any deviations or abnormalities to the supervisor in a timely manner.
• Perform in-process testing and quality control checks, such as pH, conductivity, and pressure measurements, to ensure product quality and compliance with specifications.
• Assist in the execution of process validation and technology transfer activities, collaborating with cross-functional teams to ensure successful execution and timely completion.
• Follow safety procedures and adhere to environmental health and safety guidelines to maintain a safe working environment.
• Participate in training programs and stay updated with current industry trends, regulatory requirements, and advancements in gene therapy manufacturing processes.

Qualifications:

• Associate’s or Bachelor’s degree in a scientific field, or relevant industry certifications; or high school diploma with equivalent professional experience.
• Experience working in a laboratory or regulated manufacturing environment.
• Excellent organizational skills and the ability to multitask in a fast-paced environment while adhering to strict timelines.
• Strong teamwork and communication skills to collaborate effectively across departments.
• Commitment to following SOPs, safety protocols, and regulatory guidelines to ensure compliance and product quality.
• Ability to adapt to changing priorities and work independently as well as part of a team.
• Strong problem-solving skills and ability to identify and escalate issues as needed.
• Ability to work flexible hours, including evenings, weekends, and holidays to support manufacturing production schedules.
• Ability to stand for extended periods, and work in a cleanroom environment while wearing appropriate gowning and PPE.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned. 

Work Environment and Physical Demands  

This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area. Must be able to lift heavy objects up to 50 lbs.

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We’ve Got You Covered: 

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:

Health from day one

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.

Time to recharge

• A competitive paid time off plan – because rest fuels innovation.
• 12 weeks of fully paid parental leave so you can focus on family when it matters most.

Rewarding your impact

• Annual bonus opportunities for all full-time team members.
• 401(k) with company match to help you plan for the future.
• Special employee discounts, including childcare and dependent care savings.

Your wellness, supported

• Onsite fitness facility at The Hearth.
• Mental health counseling and financial planning services through our Employee Assistance Program.
• Employer-paid short and long-term disability coverage to protect your peace of mind.

Fuel for your workday

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.

Grow with us

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world, closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, complex problems are our everyday work, and our team of intelligent, humble, and driven people makes the impossible possible together.

We’re looking for an Electrical Engineer to design, build, and refine the electrical foundation behind our automation platform. You’ll own critical electrical systems from concept through deployment, ensuring performance, safety, reliability, and scalability across advanced automated equipment and robotic welding cells. This role offers hands-on ownership, technical depth, and the opportunity to directly influence how modern automation products are designed, built, and deployed.

What You’ll Do

• Design and implement scalable electrical systems for advanced automated equipment and robotic welding cells using SOLIDWORKS Electrical.
• Develop and maintain complete electrical documentation packages, including schematics, panel layouts, I/O lists, cable schedules, power distribution diagrams, and BOMs.
• Architect power distribution systems, grounding strategies, and protection schemes to ensure safety, robustness, and compliance.
• Specify and validate electrical components including PLCs, power supplies, breakers, contactors, safety devices, VFDs, servos, and motion systems.
• Develop, test, and debug PLC software across multiple platforms (e.g., Allen-Bradley / Studio 5000 and Delta PLCs / CODESYS) where applicable.
• Integrate third-party electrical subsystems and ensure seamless system-level performance.
• Lead machine safety design efforts, contribute to risk assessments, and support compliance with relevant electrical and industrial safety standards.
• Partner with supply chain and manufacturing to optimize BOM cost, part standardization, availability, and build efficiency.
• Support systems through build, FAT, installation, and commissioning, troubleshooting electrical issues and improving future deployments.
• Drive continuous improvement by feeding field learnings back into design standards, documentation, and component selection.
• Collaborate cross-functionally with mechanical, controls, robotics, and product teams to deliver cohesive system designs.

Who You Are

• 2–6+ years of experience designing and deploying industrial electrical systems for automated equipment or machinery.
• Strong experience creating electrical schematics and panel designs using SOLIDWORKS Electrical (or similar ECAD tools).
• Solid understanding of power distribution, circuit protection, grounding, and industrial wiring standards.
• Experience working with PLC hardware and industrial controls components (e.g., Allen-Bradley, Delta, or similar platforms).
• Familiarity with machine safety systems, including safety PLCs, safety I/O, and risk assessment processes.
• Experience with robotic automation systems is a plus, ideally robotic welding applications (Yaskawa robots, Miller welding equipment, or similar).
• Thinks in terms of scalable, standardized designs that improve reliability, safety, and deployment efficiency.
• Comfortable testing, validating, and iterating on electrical designs using real-world feedback.
• Understands the cost, availability, and lifecycle implications of component selection and works effectively with supply chain partners.
• Communicates clearly, collaborates well across disciplines, and takes ownership of outcomes from concept through field deployment.
• Curious and motivated to continuously improve system performance, safety, cost, and manufacturability

Why You’ll Love Working Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics, we love coming to work to solve interesting and tough challenges, but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

We are looking for an experienced Customer Success Manager with experience supporting customers in the defense industry to enable a seamless implementation of Path’s products while laying the foundation for future account growth. You will serve as the voice of the customer to drive cross-functional alignment, ensuring customers are receiving the most value possible from our products. 

What You’ll Do

• Serve as the primary point of contact for multiple customers across North America
• Own the customer relationship post-signature through ongoing support, including close cross-functional coordination with our internal deployments team
  Act as the voice of the customer internally across product, engineering, and sales
• Coordinate ongoing customer touchpoints to ensure customer production planning aligns with the capabilities of our robotic systems
• Own customer utilization and long-term success of our robotic systems across all assigned accounts

Who You Are

• Experience working with customers in the defense industry, including familiarity with regulated environments, government stakeholders, or defense contractors
• Willingness to travel up to 30% to customer sites to build relationships, provide support, and gain a deep understanding of customer operations
• Comfortable communicating technical concepts to non-technical audiences
• Capable of negotiating with internal and external stakeholders at the executive level
• Customer-obsessed and deeply invested in delivering measurable value through products and services
• Excited by the opportunity to grow a book of business using modern monetization and expansion strategies
• Detail-oriented and able to operate effectively in a fast-paced, evolving environment
• Motivated by the opportunity to make an immediate impact at a venture-backed startup
• Passionate, collaborative, and energized by working closely with cross-functional teams

Why You'll Love It Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!
  

Who We Are

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.

Regulatory and Compliance Requirements
This position may support work performed under U.S. Government contracts and requires compliance with applicable federal regulations, including FAR and DFARS where applicable.

The role may involve access to export-controlled information subject to ITAR and/or EAR. Candidates must be able to comply with U.S. export control regulations, which may include meeting the definition of a “U.S. Person” where required.

This position may also involve handling Controlled Unclassified Information (CUI) and requires adherence to company and federal data protection and confidentiality standards. Employment may be contingent upon successful completion of a background check consistent with applicable requirements

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

You will play a mission-critical role in architecting our data platform, enabling our machine learning and robotics teams to move faster, experiment more effectively, and deploy AI solutions into production.

This is a founding-level opportunity to lay the groundwork for our entire data infrastructure and build the data team. Reporting to the Director of AI, you’ll collaborate with a talented team of machine learning engineers and software engineers to deliver clean, reliable, and scalable data pipelines that fuel experimentation, production models, and cutting-edge AI development.

What You’ll Do

• Architect and build our end-to-end data platform, including ingestion, transformation, orchestration, quality monitoring, and data access layers.
• Lead initiatives that break down data silos and enable seamless collaboration between business domains
• Design and develop optimized database architecture and data schemas with strategic partitioning for large scale multi-modal data.
• Implement scalable ETL/ELT pipelines that serve experimentation, training, validation, and real-time deployment needs across robotics and AI systems.
• Collaborate with ML and robotics engineers to define and deliver the data infrastructure required for cutting-edge model development and real-world deployment.
• Establish data governance, reproducibility, and lineage standards to ensure data integrity and traceability at scale.
• Develop data contracts and API specifications to ensure reliable data exchange between robotics systems, ML models, and downstream applications.
• Write production-grade, maintainable, and well-documented Python and SQL code for critical data workflows.
• Help shape our MLOps, observability, and CI/CD practices for continuous learning systems in physical environments.

Who You Are

• 5+ years of experience in data engineering, with a strong track record of building scalable data systems and infrastructure from the ground up.
• Previous experience supporting AI/ML teams with data platforms in fast-paced or startup environments.
• Deep proficiency in SQL, Python, and distributed data systems.
• Hands-on experience with tools like AWS, Snowflake, Dagster, dbt, or equivalent modern data stack.
• Experience with streaming technologies such as Kafka, Flink, or similar platforms for real-time data processing.
• Passionate about building clean, reliable data pipelines that power real-time ML and robotics workflows.
• Experience with data quality, observability, and production monitoring of data systems.
• Comfortable operating in ambiguity and taking ownership. You’re excited to build and own the foundation of a data-first company.
• Bonus: experience working with sensor data, robotics logs, time series, or other high-volume real-world datasets.

Why You’ll Love Working Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

Regulatory and Compliance Requirements
This position may support work performed under U.S. Government contracts and requires compliance with applicable federal regulations, including FAR and DFARS where applicable.
The role may involve access to export-controlled information subject to ITAR and/or EAR. Candidates must be able to comply with U.S. export control regulations, which may include meeting the definition of a “U.S. Person” where required.
This position may also involve handling Controlled Unclassified Information (CUI) and requires adherence to company and federal data protection and confidentiality standards. Employment may be contingent upon successful completion of a background check consistent with applicable requirements.

📍 Onsite | Columbus, OH 
🕒 Schedule: Monday–Friday: 7:30 AM - 4:00 PM or 8:00 AM–4:30 PM EST 

Position Overview

We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.

This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.

💼 Key Responsibilities

Responsibilities include, but are not limited to:

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• Provide phone support to patients, providers, and authorized requestors
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Burn medical images to CDs and share images electronically as required
• Support client relationship management through professional communication
• Assist with reporting and administrative duties such as data entry and email
• Ensure compliance with HIPAA, privacy regulations, and facility policies

🎓 Training & Onboarding

• VROI training provided
• On-the-job, onsite training during the first 30 days

⭐ Qualifications & Skills

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently

🎓 Education Requirement

• High School Diploma or GED required

💰 Benefits & Growth Opportunities

• Full-time benefits, including:
• Medical, dental, and vision coverage
• 401(k) retirement plan
• Tuition reimbursement
• Paid Time Off, including major holidays
• In-person role with opportunities for growth and advancement within the company

The Team: 

As a Senior Customer Contact Specialist at Upstart, you’ll be part of a multi-skilled team that supports applicants across phone, email, and other digital channels throughout the pre-origination journey. You’ll handle a wide range of regulatory, general, and complex application-related inquiries, with a primary focus on resolving escalations from our frontline vendor support  team. In this role, you’ll serve as a subject matter expert on our products and procedures—answering associate questions in Slack, contributing to scripts and templates, and ensuring every interaction meets our quality, compliance, and SLA expectations.

How you’ll make an impact

• Respond to inbound email/phone inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information.
• Take ownership of escalation calls from applicants requesting a supervisor, resolving concerns professionally while adhering to compliance and policy guidelines.
• Act as a subject matter expert by answering questions from our vendor support teams via slack.
• Support funnel conversion by proactively identifying and addressing common applicant questions or pain points.
• Maintain accurate notes of all applicant interactions to ensure visibility and alignment across teams.
• Identify opportunities to improve CX processes, documentation, or messaging based on recurring feedback or support trends.

Minimum Qualifications

• 1–2 years of experience in customer service and/or contact center support within a financial services or fintech environment.
• Outstanding communication and interpersonal skills, including the ability to explain complex information clearly and professionally.
• Proven ability to handle sensitive or escalated customer conversations with empathy and professionalism.
• Comfortable navigating multiple systems and tools simultaneously (e.g., Salesforce, Vesta, telephony and chat platforms).
• Demonstrated expertise in time management, effectively prioritizing and balancing competing tasks to meet tight deadlines.
• Impeccable judgment and acute attention to detail; ability to identify/anticipate  customers’ needs and clarify information.
• Proven track record of excelling in a metric based environment.

Preferred Qualifications

• Financial services industry experience.
• Familiarity with front-line customer support tools and knowledge management platforms.
• Comfort working in high-growth, change-oriented environments where feedback loops are fast and frequent.
• Previous experience providing service for multiple product lines

Position location This role is available in the following locations:  within 60 mi of Columbus, OH

Time zone requirements The team operates on the East/West coast time zones.

• The open shift times that we currently have are: 
  • Tuesday-Saturday: 11:30-8pm (EST)
  • Sunday-Thursday: 11:30-8pm (EST)

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. For this specific team and role, you are required to be in office 2 days a week.