We are looking for a high-energy, detail-oriented Financial Analyst to join our Revenue organization with a primary focus on Deal Desk operations. In this role, you will be the strategic partner to our Sales team, helping to structure complex deals, optimize pricing strategies, and ensure all contracts align with our financial and legal guardrails.

You aren't just a "gatekeeper"; you are a deal architect. You will balance the need for aggressive growth with the necessity of maintaining healthy margins and scalable revenue practices.

What You'll Do

• Serve as the primary point of contact for the GTM team for deal structuring, pricing, and commercial terms.
• Review and approve quotes and order forms, ensuring accuracy in pricing, discounts, and billing terms.
• Build and maintain financial models to evaluate deal profitability, Customer Lifetime Value (CLV), and Customer Acquisition Cost (CAC).
• Analyze historical deal data to identify pricing trends and provide recommendations for optimizing "floor," "target," and "list" pricing.
• Perform impact analysis on various discount structures to protect gross margins.
• Assist in the tracking and reporting of operational KPIs and key business metrics, providing timely and accurate information to stakeholders.
• Develop and track Deal Desk KPIs (e.g., average discount rates, approval turnaround time, and deal velocity).
• Own end to end reporting for International Revenue Initiatives.
• Collaborate with the Director of Revenue Analytics to support various ad-hoc financial projects and analyses as needed.

Who You Are

• A highly collaborative and detail-oriented professional with 3-5 years of experience in a Finance, Accounting, or similar analytical role.
• Adept with revenue planning systems and possess strong foundational knowledge of profit and loss statements.
• Experience building and managing financial models, with a focus on detailed variance analyses that drive actionable insights.
• Proficient with Microsoft Excel and skilled in data analysis and financial modeling.
• Familiar with Salesforce or similar CRM systems.
• Excited about leveraging technology to drive efficiency and accuracy. You have the ability to use AI to build predictive models for revenue forecasting and are keen to explore and utilize new tools to enhance your work.

The Opportunity

As a Float Medical Assistant (internally called Lab Services Specialist/ Member Support Specialist) at One Medical, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or task

One Medical is committed to fair and equitable compensation practices.

The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in our Seaport, 50 Staniford, FiDi, Copley, South End, and Fenway offices in Boston, MA.   Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Location and schedules are subject to change. 

The Opportunity

As a Float Phlebotomist/Front Desk Assistant at One Medical (internally called Lab Services Specialist/ Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc.
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or task

One Medical is committed to fair and equitable compensation practices.

The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in office supporting South End, 50 Staniford, FiDi at 53 State, Copley Square, Seaport and Fenway offices in Boston, MA.   Float Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Locations and schedule are subject to change. 

About SimpliSafe

We’re a high-tech home security company passionate about protecting the life you’ve built and our mission to keep Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those whom we protect. We don’t just want you to work here. We want you to grow and thrive here.

Why are we hiring?

We are a rapidly growing and successful company seeking smart, talented, and humble individuals who share our values. Join us in our mission to disrupt the home security space and relentlessly pursue our goal to keep Every Home Secure.

What You’ll Do

At SimpliSafe, corporate IT is part of the Information Security and Technology (IS&T) team, led by our Chief Information Security Officer (CISO). IT does more than fix laptops—we empower every team member to do their best work and make sure SimpliSafers feel supported, connected, and confident in their technology.

We’re looking for an IT Manager to join our IT team in Boston, Massachusetts. In this role, you’ll report to our Sr. Manager, IS&T, and:

• Lead and develop a team of IT engineers supporting our Boston office and remote employees nationwide.
• Partner with IS&T leadership across all locations to deliver a consistent, excellent IT experience for every SimpliSafer.
• Drive execution of IT projects, initiatives, and strategy that keep our teams running securely and efficiently.

We’re a hybrid team — you’ll come into our Boston office two days a week, with flexibility to work the rest of the time remotely. Some weeks may require additional in-office presence to support major initiatives or events hosted by company leadership.

Primary responsibilities include:

• Manage the day-to-day functions of the Boston office IT help desk team, ensuring proper scheduling and staff availability to meet business needs.
• Serve as an escalation point for complex incidents, outages, or challenging support requests.
• Mentor, develop, and coach a team of IT professionals, fostering a collaborative culture and providing guidance on career paths.
• Ensure technology and process consistency across all SimpliSafe locations in collaboration with the Sr. Manager, IS&T and peer IS&T managers.
• Understand the diverse needs of end-users and proactively create a positive and supportive IT experience.
• Plan, execute, and monitor Initiatives and Key Performance Indicators (KPIs) to drive team growth and success.
• Contribute to the planning and execution of an overall IT strategy for SimpliSafe.
• Lead technology projects and deployments, ensuring successful implementation and adoption.
• Maintain strong relationships with external vendors, establishing and monitoring Service Level Agreements (SLAs) to meet business requirements.

What You’ll Bring

• A Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
• Up to 6 years of experience in IT, including at least 3 years in a people management role leading and developing technology teams.
• A strong understanding of IT infrastructure, encompassing networks, servers, cloud technologies, and common enterprise applications.
• Proven experience managing IT operations, including service desk support, incident management, and problem resolution.
• A passion for providing exceptional customer service and creating positive support experiences for end-users.
• A commitment to fostering a psychologically safe and inclusive team environment where everyone feels supported, valued, and empowered to do their best work.
• The ability to meet the physical demands of the role, which include frequent standing, walking, and using hands to handle equipment.

Preferred Qualifications

• Experience with macOS and Windows endpoint management, including MDM tools like Jamf, Intune, and JumpCloud.
• Familiarity with workforce identity tools such as Okta and Lumos.
• Proficient with Google Workspace and Microsoft 365 administration.
• Experience with collaboration tools like Zoom, Google Meet, and Slack.
• Knowledge of Jira Service Management and project tracking.
• Experience with Confluence for knowledge management and documentation.
• Experience with SaaS tool management and optimization.
• Bonus points: In-depth experience with live event production or collaboration tooling.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $120,800 to $177,100.

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees’ job-related skills, experience, qualifications, work location, and other relevant business factors. 

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

What we do  

You’ll join a software engineering team building internal AI solutions that support teams across The Trade Desk. We leverage large language models, retrieval‑augmented generation (RAG), agentic systems, and enterprise platforms like Microsoft Copilot and Anthropic Claude to improve productivity, streamline workflows, and reduce operational friction.

Our team also plays a key role in AI enablement across the company—supporting teams as they adopt Copilot, Claude and similar tools, designing and deploying custom AI agents, and guiding partners through their AI journey from idea to impact.

As a Senior AI Engineer on this team, you’ll be an end-to-end owner—collaborating closely with stakeholders, identifying opportunities, and delivering tools that make a real impact. We’re a nimble, fast-paced, and highly collaborative group that thrives on transforming the way teams operate and driving greater value across The Trade Desk.

What you’ll do: 

Some of the work that you will be doing to help us deliver on our mission is:

• Design and deploy intelligent agentic systems that integrate large language models (LLMs) with enterprise data, tools, and workflows using frameworks like LangChain, LlamaIndex, and Semantic Kernel.
• Develop Retrieval-Augmented Generation (RAG) applications using tools like Azure AI Search, vector databases, and secure enterprise connectors to deliver contextual insights.
• Build and deploy agents using Microsoft Copilot, Copilot Studio, Anthropic Claude, and similar platforms to help teams operationalize solutions within enterprise guardrails.
• Build and iterate on conversational agents that solve real-world problems, meet stakeholder needs, and deliver measurable business value.
• Deliver high-impact features by collaborating across teams, leading through ambiguity, and aligning technical solutions with business goals.
• Drive quality and performance through automated testing, monitoring, and data-driven evaluation of success criteria, user adoption, and operational efficiency.
• Mentor teammates and contribute to a culture of innovation, technical excellence, and continuous learning.

Who you are: 

• You have a Bachelor’s/Master’s level degree in computer science or relevant engineering-related field or equivalent experience.
• You have 8-10+ years of software engineering experience, including 1-2+ years working on AI-powered systems or products.
• You are proficient in Python and comfortable with additional languages such as C#, SQL, or TypeScript/React.
• You’re excited about AI enablement, including helping teams adopt platforms like Microsoft Copilot, Anthropic Claude and Copilot Studio, building agents, and guiding others through their AI journey.
• You have a good foundational knowledge of or hands-on experience with LLM orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel) and prompt engineering using LLM APIs.
• You have experience productionizing applications and implementing CI/CD pipelines to ensure reliable, scalable deployments.
• You are skilled in data ingestion and transformation using APIs, ETL pipelines, and connectors, and familiar with vector databases and retrieval strategies.
• You communicate clearly across technical and non-technical audiences and thrive in a collaborative, cross-functional environment.
• You are a fast learner who adapts quickly to new technologies and solves complex problems with creativity and pragmatism.

#LI-TP1

A variety of technical opportunities is one of the best things about working at The Trade Desk as a software engineer, which is why we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and find solutions to complex problems using the optimum tools for the job. What you know is less important than how well you learn and innovate. We are not seeking engineers who know all the answers; we need engineers who can invent answers no one has thought of yet and find answers to the questions yet to be asked. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-TP1

What we do  

You’ll join a business engineering team building internal AI solutions that support teams across The Trade Desk. We leverage large language models, retrieval‑augmented generation (RAG), agentic systems, and enterprise platforms like Microsoft Copilot and Anthropic Claude to improve productivity, streamline workflows, and reduce operational friction.

Our team also plays a key role in AI enablement across the company—supporting teams as they adopt Copilot, Claude and similar tools, designing and deploying custom AI agents, and guiding partners through their AI journey from idea to impact.

As a Sr AI Enterprise Engineer on this team, you’ll be an end-to-end owner—collaborating closely with stakeholders, identifying opportunities, and delivering tools that make a real impact. We’re a nimble, fast-paced, and highly collaborative group that thrives on transforming the way teams operate and driving greater value across The Trade Desk.

What you’ll do: 

Some of the work that you will be doing to help us deliver on our mission is:

• Design and deploy intelligent agentic systems that integrate large language models (LLMs) with enterprise data, tools, and workflows using frameworks like LangChain, LlamaIndex, and Semantic Kernel.
• Contributring to Retrieval-Augmented Generation (RAG) applications using tools like Azure AI Search, vector databases, and secure enterprise connectors to deliver contextual insights.
• Build and deploy agents using Microsoft Copilot, Copilot Studio, Anthropic Claude, and similar platforms to help teams operationalize solutions within enterprise guardrails.
• Build and iterate on conversational agents that solve real-world problems, meet stakeholder needs, and deliver measurable business value.
• Deliver high-impact features by collaborating across teams, leading through ambiguity, and aligning technical solutions with business goals.
• Drive quality and performance through automated testing, monitoring, and data-driven evaluation of success criteria, user adoption, and operational efficiency.
• Mentor teammates and contribute to a culture of innovation, technical excellence, and continuous learning.

Who you are: 

• You have a Bachelor’s/Master’s level degree in computer science or relevant engineering-related field or equivalent experience.
• You have 8-10+ years of software engineering experience, including 1-2+ years working on AI-powered systems or products.
• You have knowledge of Python and comfortable with additional languages such as C#, SQL, or TypeScript/React.
• You’re excited about AI enablement, including helping teams adopt platforms like Microsoft Copilot, Anthropic Claude and Copilot Studio, building agents, and guiding others through their AI journey.
• You are skilled in data ingestion and transformation using APIs, ETL pipelines, and connectors, and familiar with vector databases and retrieval strategies.
• You communicate clearly across technical and non-technical audiences and thrive in a collaborative, cross-functional environment.
• You are a fast learner who adapts quickly to new technologies and solves complex problems with creativity and pragmatism.

#LI-TP1

A variety of technical opportunities is one of the best things about working at The Trade Desk as a software engineer, which is why we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and find solutions to complex problems using the optimum tools for the job. What you know is less important than how well you learn and innovate. We are not seeking engineers who know all the answers; we need engineers who can invent answers no one has thought of yet and find answers to the questions yet to be asked. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-TP1

What we do  

You’ll join a business engineering team building internal AI solutions that support teams across The Trade Desk. We leverage large language models, retrieval‑augmented generation (RAG), agentic systems, and enterprise platforms like Microsoft Copilot and Anthropic Claude to improve productivity, streamline workflows, and reduce operational friction.

Our team also plays a key role in AI enablement across the company—supporting teams as they adopt Copilot, Claude and similar tools, designing and deploying custom AI agents, and guiding partners through their AI journey from idea to impact.

As a Sr AI Enablement Engineer on this team, you’ll be an end-to-end owner—collaborating closely with stakeholders, identifying opportunities, and delivering tools that make a real impact. We’re a nimble, fast-paced, and highly collaborative group that thrives on transforming the way teams operate and driving greater value across The Trade Desk.

What you’ll do: 

Some of the work that you will be doing to help us deliver on our mission is:

• Design and deploy intelligent agentic systems that integrate large language models (LLMs) with enterprise data, tools, and workflows using frameworks like LangChain, LlamaIndex, and Semantic Kernel.
• Contributring to Retrieval-Augmented Generation (RAG) applications using tools like Azure AI Search, vector databases, and secure enterprise connectors to deliver contextual insights.
• Build and deploy agents using Microsoft Copilot, Copilot Studio, Anthropic Claude, and similar platforms to help teams operationalize solutions within enterprise guardrails.
• Build and iterate on conversational agents that solve real-world problems, meet stakeholder needs, and deliver measurable business value.
• Deliver high-impact features by collaborating across teams, leading through ambiguity, and aligning technical solutions with business goals.
• Drive quality and performance through automated testing, monitoring, and data-driven evaluation of success criteria, user adoption, and operational efficiency.
• Mentor teammates and contribute to a culture of innovation, technical excellence, and continuous learning.

Who you are: 

• You have a Bachelor’s/Master’s level degree in computer science or relevant engineering-related field or equivalent experience.
• You have 8-10+ years of software engineering experience, including 1-2+ years working on AI-powered systems or products.
• You have knowledge of Python and comfortable with additional languages such as C#, SQL, or TypeScript/React.
• You’re excited about AI enablement, including helping teams adopt platforms like Microsoft Copilot, Anthropic Claude and Copilot Studio, building agents, and guiding others through their AI journey.
• You are skilled in data ingestion and transformation using APIs, ETL pipelines, and connectors, and familiar with vector databases and retrieval strategies.
• You communicate clearly across technical and non-technical audiences and thrive in a collaborative, cross-functional environment.
• You are a fast learner who adapts quickly to new technologies and solves complex problems with creativity and pragmatism.

#LI-TP1

A variety of technical opportunities is one of the best things about working at The Trade Desk as a software engineer, which is why we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and find solutions to complex problems using the optimum tools for the job. What you know is less important than how well you learn and innovate. We are not seeking engineers who know all the answers; we need engineers who can invent answers no one has thought of yet and find answers to the questions yet to be asked. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-TP1

What we do  

You’ll join a business engineering team building internal AI solutions that support teams across The Trade Desk. We leverage large language models, retrieval‑augmented generation (RAG), agentic systems, and enterprise platforms like Microsoft Copilot and Anthropic Claude to improve productivity, streamline workflows, and reduce operational friction.

Our team also plays a key role in AI enablement across the company—supporting teams as they adopt Copilot, Claude and similar tools, designing and deploying custom AI agents, and guiding partners through their AI journey from idea to impact.

As a Sr AI Solutions Architect on this team, you’ll be an end-to-end owner—collaborating closely with stakeholders, identifying opportunities, and delivering tools that make a real impact. We’re a nimble, fast-paced, and highly collaborative group that thrives on transforming the way teams operate and driving greater value across The Trade Desk.

What you’ll do: 

Some of the work that you will be doing to help us deliver on our mission is:

• Design and deploy intelligent agentic systems that integrate large language models (LLMs) with enterprise data, tools, and workflows using frameworks like LangChain, LlamaIndex, and Semantic Kernel.
• Contributring to Retrieval-Augmented Generation (RAG) applications using tools like Azure AI Search, vector databases, and secure enterprise connectors to deliver contextual insights.
• Build and deploy agents using Microsoft Copilot, Copilot Studio, Anthropic Claude, and similar platforms to help teams operationalize solutions within enterprise guardrails.
• Build and iterate on conversational agents that solve real-world problems, meet stakeholder needs, and deliver measurable business value.
• Deliver high-impact features by collaborating across teams, leading through ambiguity, and aligning technical solutions with business goals.
• Drive quality and performance through automated testing, monitoring, and data-driven evaluation of success criteria, user adoption, and operational efficiency.
• Mentor teammates and contribute to a culture of innovation, technical excellence, and continuous learning.

Who you are: 

• You have a Bachelor’s/Master’s level degree in computer science or relevant engineering-related field or equivalent experience.
• You have 8-10+ years of software engineering experience, including 1-2+ years working on AI-powered systems or products.
• You have knowledge of Python and comfortable with additional languages such as C#, SQL, or TypeScript/React.
• You’re excited about AI enablement, including helping teams adopt platforms like Microsoft Copilot, Anthropic Claude and Copilot Studio, building agents, and guiding others through their AI journey.
• You are skilled in data ingestion and transformation using APIs, ETL pipelines, and connectors, and familiar with vector databases and retrieval strategies.
• You communicate clearly across technical and non-technical audiences and thrive in a collaborative, cross-functional environment.
• You are a fast learner who adapts quickly to new technologies and solves complex problems with creativity and pragmatism.

#LI-TP1

A variety of technical opportunities is one of the best things about working at The Trade Desk as a software engineer, which is why we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and find solutions to complex problems using the optimum tools for the job. What you know is less important than how well you learn and innovate. We are not seeking engineers who know all the answers; we need engineers who can invent answers no one has thought of yet and find answers to the questions yet to be asked. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-TP1

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

About the Company:

About the Role:

Octave is hiring Licensed Clinicians to work within an organizational structure to provide high-quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Massachusetts at the master's or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and an expert in the delivery of culturally responsive care.

We are seeking out Licensed Clinicians who are willing to work both in-person and remotely, but an office space is required to start. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is required that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of Massachusetts. You can see clients in person from your home office or commercial office setting.

You are a good fit if you are:

• Passionate about expanding access to high-quality mental health care.
• Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients.
• Adept at building and maintaining a strong therapeutic alliance.
• Willing to deliver feedback-informed care using standardized measures.
• Expert at providing culturally responsive and culturally competent care.
• Open to learning from your colleagues and clients.
• Someone who thrives in a culture of thoughtful feedback and transparency.

Qualifications:

• LMFT, LMHC, LICSW, PsyD
• Current License in Massachusetts.
• Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling.
• Must be licensed and in good standing with your governing licensing board.
• Preferred 1 year of related post-license clinical experience required. 
• At least 2 years of experience preferred in one or more of the following areas:
  • CBT for depression or anxiety
  • DBT for emotion dysregulation
  • Unified Protocol for emotional distress
  • CPT or PE for trauma
• Must have your own office space and are willing to provide in-person services in the Boston area.

Octave's Company Values: 

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate information on laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.
• Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States.

System Requirements: 

• Computers that are Mac OS (Ventura or later) and Windows OS (10/11)
• Computers kept up with the most recent security updates
• An unmanaged device (a device not provided to you by another company/organization)

Compensation: 

Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.

The hourly compensation range for this role is listed below dependent on licensure:

In-Person Rates: 
$83-$133/hour for master's level license.
$93-$143/hour for doctoral level license.

Virtual Rates: 
$80-$130/hour for master's level license.
$90-$140/hour for doctoral level license.

How We Use Technology in Hiring:

As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Operations Coordinator

Boston University Hillel

Role Overview

Join Boston University Hillel as our Operations Coordinator and help keep our space welcoming and working well for students. This role is great if you have a little work experience and enjoy hands-on tasks that make events and everyday life run smoothly. Our building gets over 30,000 student visits a year—four floors with programming space, dining, lounges, and offices—so you’ll be part of a busy, friendly place on campus.

You’ll work with the Chief Operating Officer and the rest of the staff to support daily operations and programs. This position is a strong entry-level (or re-entry) opportunity in a university setting, Jewish communal work, or nonprofit environment, with chances for mentorship and professional growth.

This is a full-time, in-person position. Typical hours are Monday–Friday, 9:00 AM–5:00 PM, with occasional evenings or weekends (about 1–2 per month). Coverage for major Jewish holidays—especially Rosh Hashanah, Yom Kippur, and Passover—is required for program support.

What You’ll Do

• Help keep the building running: coordinate regular maintenance and custodial services, report small repair needs, and make sure spaces feel safe and welcoming.
• Staff and support the front desk: help train and supervise student front-desk workers and fill in when a shift needs coverage.
• Assist with security and access: learn basic security procedures, help handle after-hours facility issues, and assist with keys or card access.
• Handle outside requests and rentals: help coordinate visits from groups outside Hillel, assist with contracts and event setup, and help with post-event tasks.
• Support weekly and holiday meals, classes and events: help with logistics for Shabbat and holiday meals and other large events (including occasional evenings/weekends).
• Help with projects as needed: assist the COO on special projects and suggest ways to make things run smoother.

Who We're Looking For

• Comfortable with hands-on work (tidying rooms, moving furniture, basic upkeep).
• Attentive to detail and service-oriented, keeping spaces neat, clean, and orderly.
• Responsive to email and able to follow up when issues come up.
• Good with people and happy to support students, staff, and visitors.
• Willing to learn building systems and follow safety and security guidelines.
• Organized and able to juggle several small tasks at once.

Why You Might Like This Job

• A friendly, busy campus environment with lots of student interaction.
• Clear, practical responsibilities—good if you’re starting your career.
• Opportunities for mentorship and learning about operations and nonprofit work.
• If this sounds like a place where you can jump in and help students and staff thrive, we’d love to hear from you.

What You’ll Get Out of It

• A salary of $48,000-$53,000, depending on level of experience
• A comprehensive benefits package, including health insurance, Tax Deferred Retirement Plan, Life, AD&D, and Long Term Disability insurances, Flexible Spending Plan, generous vacation/sick time, and parental leave.
• Great professional development, mentoring, and skill-building opportunities

What You’ve Accomplished

• Bachelor's degree preferred
• 0–3 years of relevant experience (operations, facilities, hospitality, administrative or nonprofit)
• Strong customer service and hospitality orientation with comfort working closely with college students
• Proficiency with Microsoft Office (Office 365) and ability to learn new systems

What You’ll Bring to the Job

• Clear verbal and written communication skills; ability to communicate sensitively with varied audiences
• Strong time management, organizational, and interpersonal skills
• Ability to work both independently and collaboratively; comfortable prioritizing multiple tasks in a fast-paced setting
• Flexibility to work occasional evenings/weekends and respond to emergencies as needed
• Ability to lift and carry 25 pounds (for example moving cases of wine, re-arranging tables and chairs)
• Caring, approachable, and a good sense of humor
• Do not need a Jewish background must be comfortable in Jewish/pluralistic spaces

About Boston University Hillel

Boston University Hillel is at the hub of a world-class university, in the thriving city of Boston, right near Fenway Park. Home to 4,000 Jewish undergraduates and 2,000 Jewish graduate students, BU Hillel’s mission is to inspire, educate, and empower BU students to lead meaningful and joyous Jewish lives. We engage 4,000 students per year, 600 qualify as in-depth relationships. 200 students travel with BU Hillel each year. We have 160+ student leaders and 120+ lay leaders.

BU Hillel is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.

Please note: This position is not eligible for immigration sponsorship. 

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.

AI Support Analyst

The AI Support Admin plays a critical role in ensuring the smooth operation and adoption of AI tools across Accordion. Acting as the first line of specialized support for AI-related escalations, this individual bridges day-to-day technical assistance with long-term enablement initiatives. Reporting to the AI Enablement Lead, the Analyst will partner closely with both AI system readiness and AI training to resolve user issues, maintain system readiness, and enhance firmwide confidence in AI-driven tools.

This role combines hands-on technical troubleshooting with process and training support—making it ideal for someone who is equally comfortable solving technical challenges, documenting best practices, and assisting in the rollout of new AI capabilities.

The ideal candidate is a problem-solver who thrives at the intersection of technology and people. They bring curiosity about AI, patience in helping users, and the technical acumen to keep systems running smoothly. This person takes initiative, communicates clearly, and sees AI not just as a set of tools—but as a transformational force to make work more intelligent, efficient, and collaborative.

This position will ideally be based in one of our US offices and is a hybrid role with the flexibility to work remotely 2 days per week (also eligible for remote candidates).

This position is not eligible for immigration sponsorship.

What You'll Do:

AI Support and Troubleshooting

• Serve as the Help Desk escalation point for all AI-related issues, including tool access, performance, and integration challenges
• Troubleshoot and resolve incidents involving platforms such as Glean, CoPilot, ChatGPT, Zoom AI, and future AI applications
• Maintain documentation of known issues, resolutions, and best practices to improve first-line Help Desk response efficiency
• Monitor AI system health, escalate platform-level outages, and communicate impacts to stakeholders as appropriate

Collaboration and Enablement Support

• Work with AI system readiness to test new configurations, validate system integrations, and ensure readiness for production use
• Support AI training in maintaining learning materials, managing AI knowledge articles, and coordinating firmwide training sessions
• Participate in rollout activities for new AI tools and enhancements, providing hands-on user assistance and feedback for improvement
• Assist in building and maintaining AI usage dashboards and adoption reports in collaboration with the BI and Data Analytics teams

Continuous Improvement and Governance

• Identify recurring support patterns and propose solutions to improve user experience and system performance
• Maintain compliance with Accordion’s AI governance, security, and data management standards
• Document AI support procedures, ensuring alignment with internal IT and internal People Team standards

You Have:

• 2–4 years of experience in IT support, systems administration, or AI/automation tool management
• Strong understanding of enterprise AI tools such as Microsoft CoPilot, Glean, ChatGPT, Zoom AI, or similar
• Excellent troubleshooting, communication, and documentation skills
• Demonstrated ability to collaborate across teams, prioritize effectively, and manage multiple concurrent tasks
• Familiarity with Power BI, SQL, or other reporting tools is a plus
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

You Are:

• Excited to be part of a growing team, with a focus on driving future growth
• Passionate about delivering exceptional client service
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
• A self-starter with a strong work ethic
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• A team player, able to work with team members across all levels
• Someone who enjoys mentoring others and doing meaningful work
• A leader of others; you lead by example

The annual salary for this role ranges from: $70,000 to $90,000 + benefits + bonus.

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-HA1

What We Do

• The Omnichannel team at The Trade Desk is pioneering a new approach to digital advertising — one built around telling a coherent story through ads, using the media best suited for each chapter. We work across the full ad tech stack, from identity to measurement to bidding, to deliver unified campaign experiences that span screens, formats, and moments. Our Software Engineers are end-to-end owners who participate in designing, building, and delivering data-focused products for our stakeholders.

What You'll Do

• Design and build systems that orchestrate advertising across channels, ensuring a unified narrative from first impression to conversion.

• Work across team boundaries — partnering with identity, measurement, and bidding teams to integrate their capabilities into cohesive omnichannel solutions.

• Own projects end to end, from early design through production rollout and ongoing operation.

• Translate ambiguous business requirements into concrete technical designs and execution plans.

• Deliver high-quality changes with automated tests, metrics, and monitoring.

• Collaborate with product managers and business stakeholders to define what success looks like and drive toward it.

• Mentor other engineers and contribute to a culture of trust, ownership, and technical excellence.

Who You Are

• You're comfortable owning things end to end — from scoping a problem to shipping and operating the solution.

• You communicate clearly with both technical and non-technical audiences, and you're effective working across teams with competing priorities.

• You thrive in ambiguity. Vague requirements don't slow you down — you translate them into actionable plans and iterate toward the right answer.

• You have 7+ years of software development experience.

• You have strong experience with distributed systems and backend development in a language such as C#, Java, or Python.

• You have a solid understanding of computer science and engineering fundamentals.

• You're comfortable working on an agile, distributed team spanning multiple time zones.

Nice to Have

• Experience with large-scale data processing (Spark, Airflow, Kafka, Flink).

• Familiarity with cloud infrastructure and orchestration tools (Kubernetes, Terraform).

• Experience in ad tech or with real-time bidding systems.

• Exposure to cross-channel measurement or identity resolution.

ESSENTIAL JOB FUNCTIONS:

The Senior Director, Medical & Regulatory Writing serves as subject matter expert on clinical protocols, protocol amendments, clinical study reports, Investigator’s Brochures, and briefing books. May also provide guidance on document strategy for more complex dossiers for regulatory submission such as IND and NDA/BLA filings. This role leads and is accountable for the Medical Writing and Clinical Trial Transparency & Disclosure functions. The position requires the ability to work collaboratively with cross-functional teams in a fast-paced environment. The qualified candidate will also have experience in management of external vendors and the development of operational process improvements such as work practice documents, SOP development and updates, and document templates. There will need to be a very strong understanding of document timelines as planning is critical.

• Provides leadership, strategy, and oversight of the Medical & Regulatory Writing team.
• Serves as subject matter expert in preparing clinical regulatory documents through all phases clinical research.
• Represent medical writing in cross-functional team meetings.
• Collaborate with department heads and staff members of cross-functional groups, including clinical research, clinical operations, data management, biostatistics, regulatory affairs, and medical affairs as necessary to deliver documents with high quality on time.
• Adhere to established regulatory standards, including ICH-E3 guidelines and company SOPs.
• Support the development, improvement and maintenance of medical writing work practice documents, SOPs, and document templates to ensure consistency and efficiency.
• Oversight of vendors including contract writers, QC reviewers, and document formatters.
• Must have proficiency in the use of EndNote or RightFind Cite It software for the citation of literature references and creation of list of references in Word documents.
• Maintain current knowledge of industry trends and best practices for medical writing
• Performs other duties as assigned

JOB SPECIFICATIONS:

• Bachelor’s, Master’s or PhD Degree in scientific, medical, clinical discipline or related field is required. Masters or Ph.D. degree is preferred.
• Strong track record of people management and delegating work.
• 12+ years of relevant industry experience as a medical writer in a pharmaceutical, biotech, or CRO environment. Oncology experience preferred.
• Must have experience authoring clinical study reports, protocols, protocol amendments, Investigator’s Brochure. Experience authoring and managing briefing books is a plus.
• Experience in regulatory submissions (clinical study reports) presented to regulatory authorities a plus
• Strong understanding of federal regulations, Good Clinical Practices, and ICH guidelines a plus
• Project management skills as related to medical writing.
• Ability to manage complex writing projects with minimal supervision.
• Must have the ability to edit text for brevity and clarity.
• Ability to understand, interpret and present complex clinical data.
• Must be highly detail oriented.
• Ability to coordinate multiple documents while effectively managing timelines.
• High degree of independence in decision making and problem solving.
• Leads decision-making across multiple programs or areas, setting direction and making strategic trade-offs that impact cross-functional execution and outcomes.
• Drives cross-functional alignment across multiple programs, influencing stakeholders to shape strategy and ensure cohesive execution across functions.
• Understanding of FDA and ICH regulations and guidelines.
• Familiarity with eCTD-compliant templates and with the use of document formatting tools such as ISI writer, Liquent Smart Desk, Acumen Stylus, or other formatting tools.
• Must be an expert with MS Word and have a solid working knowledge of MS Excel, MS PowerPoint, and MS Project.
• Experience in use of an EDMS such as Documentum, Core Dossier, or Veeva.

The base range for this role at the Senior Director level is $265,000 - $306,000 per year. Individual pay may vary based on additional factors, including, and without limitation, job-related skills, experience, work location, and relevant education or training. Kura's compensation package also includes generous benefits, equity, and participation in an annual target bonus.

#LI-RM1

BGB Group 

Helpdesk Manager

Our Agency 

BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we’re hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth. 

Position Overview 

The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology needs.

The Helpdesk Manager will drive service excellence, manage workflows and SLAs, and continuously improve support processes. This individual will collaborate closely with infrastructure and engineering teams to resolve complex issues, enhance system performance, and ensure alignment with broader IT strategy. Additionally, this role plays a key part in onboarding, asset management, and maintaining a seamless technology experience for employees in a fast-paced environment. 

This position is a hybrid role, with expectations the individual will work 4-5 days/week on-site in our Boston office.

Role Requirements: 

• Oversee intake, triage, prioritization, and resolution of IT support tickets, ensuring SLAs are consistently met
• Act as an escalation point for complex or high-priority technical issues, coordinating with internal teams and external vendors as needed
• Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC & Mac), mobile devices, telephones, and peripherals
• Troubleshoot Level 1 & 2 issues across hardware, software, networking, and SaaS applications
• Support onboarding and offboarding processes, including device setup, system access, and employee moves
• Manage user accounts, permissions, and security groups in alignment with company policies
• Partner with infrastructure, network, and systems teams to resolve advanced technical issues and improve system reliability
• Monitor helpdesk performance metrics (ticket volume, resolution time, customer satisfaction) and report on trends and improvements
• Develop, maintain, and enhance knowledge base documentation to improve first-touch resolution and enable self-service
• Establish and refine standard operating procedures (SOPs) to streamline helpdesk operations
• Perform system updates, patch management, and desktop imaging to ensure security and optimal performance
• Train and support end-users on hardware, software, and best practices
• Ensure adherence to company security policies and relevant regulatory requirements
• Participate in on-call rotation and provide support outside standard hours as needed

Preferred Qualifications: 

• 3-5 years of experience in IT support or helpdesk roles, with at least 1-2 years in a leadership capacity
• Experience managing or mentoring IT support teams in a corporate environment
• Strong knowledge of operating systems (Windows, macOS), mobile platforms (iOS, Android), and common hardware
• Experience with Office 365 and other cloud-based SaaS applications
• Familiarity with helpdesk ticketing systems and IT service management tools
• Understanding of networking fundamentals, including TCP/IP, Wi-Fi, VPN, and remote access tools (RDP)
• Experience with device provisioning and configuration and endpoint management
• Exposure to audio/visual and basic network infrastructure is a plus
• Familiarity with ITIL or similar frameworks is a plus
• Strong troubleshooting, problem-solving, and analytical skills
• Excellent communication and interpersonal skills with a strong customer service orientation
• Ability to prioritize and manage multiple tasks in a fast-paced environment

Salary Range: $75,000- $105,000

The salary range provided represents what a potential hire may expect to earn in this role at BGB. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGB Group. 

BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law. 

Role overview

CarGurus is hiring an IT Service Desk Analyst  to join our IT Team. We are looking for a versatile, analytical, and enthusiastic Engineer who will work closely with business and IT teams in the U.S. and overseas. The ability to be creative and have the initiative to improve processes will be a major part of your success. Your audience will be wildly multifaceted from C level executives, to engineers, to our sales team. One’s ability to collaborate and work efficiently is central to the IT Team’s focus and success. You will be hybrid out of our office on 1001 Boylston Street in Boston, MA. 

What you'll do

• Serve as an escalation point for all complex problems, documenting their solutions in Confluence articles and tickets. 
• Mentor less experienced team members to help them grow. 
• Identify, investigate, and resolve a range of technical issues affecting business systems by exceeding target SLAs (Service Level Agreements). 
• Call out high-impact incidents where appropriate and follow up to ensure resolution. 
• Maintain high customer satisfaction (Internal) for our colleagues. 
• Host ‘walk-in’ sessions in person and online. 
• Drive continuous improvements by implementing perfective measures that provide value and enhance functional performance. 
• Demonstrate flexibility to cope with changing demands based on business priority. 
• Supervise technology trends and make recommendations on incorporating innovative technology into our existing platforms. 
• Develop strong working relationships with key business members, IT project and development teams and relevant 3rd party vendors. 
• Support of system deployments from business and liaising with 3rd party vendors where relevant. 
• Ensure that emerging and ongoing requirements are accommodated by researching and reviewing new systems and applications. 
• Developing tools to automate daily tasks to build efficiencies for the team. 
• Manage user lifecycle processes including onboarding, offboarding, and access control, ensuring compliance with governance policies.
• Other duties as assigned. 

What you'll bring

• 2+ years of desktop support engineering experience or IT-related support. 
• Proficiency in automating workflows and scripting using Python, JavaScript, and others. 
• Experience supporting MACs (OSX) and PCs (Windows and/or Linux) within an enterprise environment. 
• Expert level knowledge of diagnostic utilities and troubleshooting. 
• Experienced working in a team-oriented and collaborative environment. 
• Knowledge of Service Desk operations using Jira Service Management.
• Broad understanding of IT concepts, development practices, and architectures.
• Applied best practice IT Service Management processes in the delivery and support of IT services e.g., the ITIL (Information Technology Instrument Library) best practice framework.
• Strong interpersonal skills, attention to detail and ability to manage tasks simultaneously.
• On-call and occasional hours outside normal business hours according to our needs.
• Exceptional communication skills, able to interface confidently with executive leadership and non-technical users alike.
• Proactive mindset with demonstrated ability to lead projects, improve systems, and influence IT strategy through data-driven insights.
• Relevant certifications (e.g., CompTIA A+/Network+, ITIL Foundation, Jamf Certified Tech/Admin, Microsoft Certified: Modern Desktop Administrator, or equivalent) strongly preferred.
• Provide technical support for AI-driven applications, troubleshooting issues related to APIs, access and data pipelines to ensure optimal performance.
• Monitor AI application performance, analyze logs, and escalate complex issues related to model behavior, latency, and data inconsistencies.

In addition to the responsibilities above, this role also requires regular physical activity, including moving around the office to assist with IT or AV event related tasks, lifting and carrying equipment (upwards of 50lbs), moving tables and chairs, and plugging in devices under desks and other confined spaces. The IT Service Desk Analyst must be able to perform these duties safely and efficiently as part of their responsibilities.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role

Constant Contact is seeking a Director, Performance Marketing to own paid acquisition and the measurement systems that make performance legible, improvable, and scalable. This role is built around a product mindset: channels are not line items to be managed, they are customer-facing products to be designed, instrumented, iterated, and held accountable to outcomes.

You will own the performance engine across both self-serve and sales-assisted motions, serving SMB, mid-market, and international segments, balancing the speed and volume demands of trial-led acquisition with the precision and qualification requirements of a sales-assisted funnel. You will be as comfortable defining what a channel is supposed to do and for whom as you are reading the data that tells you whether it is doing it.

Key Responsibilities

Channel Strategy as Product Ownership

• Define the purpose, audience, and success criteria for each performance channel before optimizing within it. Every channel has a job: who it serves, what stage of the journey it owns, and how it connects to the next step.
• Maintain a channel roadmap for paid search, paid social, programmatic, affiliate, and emerging channels, with clear hypotheses about where each channel creates value and what would cause you to scale, restructure, or exit it.
• Design the post-click experience in partnership with Product and Web, treating landing pages, trial flows, and onboarding entry points as extensions of the channel, not handoffs from it.
• Differentiate channel strategy by segment: the self-serve SMB acquisition motion, the mid-market sales-assisted motion, and international markets each require distinct channel designs, messaging architectures, and conversion definitions.

Measurement Systems & Attribution Ownership

• Partner with the central analytics team to co-own the measurement framework: attribution models, incrementality testing cadence, LTV cohort analysis, and the signal quality standards that underpin value-based bidding.
• Define what the business needs to know from measurement, translate that into data and tooling requirements, and hold analytics partnerships accountable for delivery.
• Build incrementality into the operating rhythm: no channel scales without a clear read on its true contribution, and no budget decision is made without a measurement thesis attached to it.
• Own the blended CAC model across segments and channels, with clear visibility into how efficiency moves as spend scales and where marginal returns begin to compress.

Budget Management & Financial Governance

• Own the performance marketing budget with direct accountability for spend pacing, channel allocation, and CAC outcomes across US and international markets.
• Run a structured financial review cadence: daily pacing checks at the channel level, weekly budget performance reviews with the marketing leadership team, and monthly investment reviews with Finance and senior stakeholders that tie spend decisions to Gross Adds, CAC, and LTV trends.
• Make and communicate proactive reallocation decisions, with clear rationale grounded in performance data and incrementality signals, not just pacing variance.
• Maintain forecast accuracy as a core discipline: own the budget model, flag risks early, and frame trade-off decisions with commercial clarity for executive audiences.

Performance Operating System

• Establish the operating cadence: weekly performance reviews grounded in channel-level data, monthly budget reallocation decisions tied to incrementality reads, and quarterly channel roadmap reviews that revisit channel purpose and design.
• Build and maintain a creative testing engine in partnership with Brand and Creative: hypotheses, variants, measurement, and a documented library of what has worked, what has not, and why.
• Use platform-level insights from Google Ads, Meta, and programmatic partners to inform cross-functional decisions on audience strategy, messaging, and funnel design, ensuring performance intelligence flows to Product, Web, and Brand rather than staying within the channel team.
• Communicate to senior stakeholders with clarity and commercial framing: what the performance engine produced, what drove changes in efficiency, what the next investment thesis is, and what risks exist in the current model.

Team Leadership & Capability Building

• Lead channel specialists across paid search, paid social, programmatic, and affiliate with clear ownership, elevated craft expectations, and a culture of structured experimentation.
• Model a product mindset for the team: every channel has a strategy document, an instrumentation plan, a test roadmap, and a defined relationship to the funnel it serves.
• Manage agency partnerships where in place, with disciplined knowledge capture, documentation, and the expectation that institutional knowledge lives in-house.

Hands-On When It Matters

• Step into channel accounts to diagnose pacing issues, validate measurement integrity, or troubleshoot performance during launches, transitions, or unexpected drops.

What "Good" Looks Like

• Gross Adds delivered within CAC guardrails across SMB, mid-market, and international, with visibility into efficiency by segment and channel.
• A measurement system that produces confident budget decisions, not just reporting.
• Budget is paced accurately, reviewed on a consistent cadence, and reallocated proactively based on performance signals.
• Each channel has a clear strategic rationale, an instrumentation plan, and a documented test roadmap.
• Creative testing velocity increases quarter over quarter, with a growing library of validated learning.
• Platform insights from paid channels actively inform cross-functional decisions on audience, messaging, and funnel design.
• The team thinks in products and outcomes, not platforms and tactics.

Qualifications

• 10+ years in performance marketing with direct ownership of acquisition outcomes across multiple channels and customer segments.
• Demonstrated ability to think about channels strategically, not just operationally: audience design, funnel architecture, channel purpose, and post-click experience.
• Deep fluency in measurement: attribution modeling, incrementality testing, LTV cohort analysis, and signal quality in a privacy-constrained environment.
• Hands-on budget management experience: owning large paid media budgets, running structured financial review rhythms, and making proactive reallocation decisions with commercial accountability.
• Experience serving both self-serve and sales-assisted acquisition motions, with an understanding of how they differ in channel design, conversion definition, and success measurement.
• Strong analytical judgment and commercial instinct: able to read performance data and make budget decisions, not just report on them.
• Excellent cross-functional communication, particularly with analytics, product, and sales stakeholders, with a track record of translating channel performance into actionable insights for non-marketing audiences.
• Proven people leadership with a track record of developing high-craft, accountable performance teams.

Platform Expertise

Candidates should bring hands-on fluency across the following platforms. This expertise informs strategic judgment and cross-functional alignment, not day-to-day execution.

• Google Ads: Search, Performance Max, and Display, including campaign architecture, Smart Bidding strategy, audience signal design, and Performance Max asset group structure and reporting.
• Meta (Facebook & Instagram): Prospecting and retargeting campaign architecture, Advantage+ campaign structures, audience hierarchy design, and creative testing frameworks at scale.
• Programmatic (DV360, The Trade Desk): Audience segmentation, deal ID management, brand safety controls, and cross-channel frequency management within a broader media mix.

Preferred

• Experience across SMB, mid-market, and international segments with meaningfully differentiated channel strategies for each.
• Familiarity with value-based bidding, predictive LTV inputs, and AI-powered media optimization as tools within a broader measurement system.
• Experience in B2B SaaS or subscription businesses with dual PLG and sales-assisted funnels.
• Understanding of PE operating environments and the capital efficiency expectations that shape budget governance.

About the Role

Constant Contact is seeking a Director, Performance Marketing to own paid acquisition and the measurement systems that make performance legible, improvable, and scalable. This role is built around a product mindset: channels are not line items to be managed, they are customer-facing products to be designed, instrumented, iterated, and held accountable to outcomes.

You will own the performance engine across both self-serve and sales-assisted motions, serving SMB, mid-market, and international segments, balancing the speed and volume demands of trial-led acquisition with the precision and qualification requirements of a sales-assisted funnel. You will be as comfortable defining what a channel is supposed to do and for whom as you are reading the data that tells you whether it is doing it.

Key Responsibilities

Channel Strategy as Product Ownership

• Define the purpose, audience, and success criteria for each performance channel before optimizing within it. Every channel has a job: who it serves, what stage of the journey it owns, and how it connects to the next step.
• Maintain a channel roadmap for paid search, paid social, programmatic, affiliate, and emerging channels, with clear hypotheses about where each channel creates value and what would cause you to scale, restructure, or exit it.
• Design the post-click experience in partnership with Product and Web, treating landing pages, trial flows, and onboarding entry points as extensions of the channel, not handoffs from it.
• Differentiate channel strategy by segment: the self-serve SMB acquisition motion, the mid-market sales-assisted motion, and international markets each require distinct channel designs, messaging architectures, and conversion definitions.

Measurement Systems & Attribution Ownership

• Partner with the central analytics team to co-own the measurement framework: attribution models, incrementality testing cadence, LTV cohort analysis, and the signal quality standards that underpin value-based bidding.
• Define what the business needs to know from measurement, translate that into data and tooling requirements, and hold analytics partnerships accountable for delivery.
• Build incrementality into the operating rhythm: no channel scales without a clear read on its true contribution, and no budget decision is made without a measurement thesis attached to it.
• Own the blended CAC model across segments and channels, with clear visibility into how efficiency moves as spend scales and where marginal returns begin to compress.

Budget Management & Financial Governance

• Own the performance marketing budget with direct accountability for spend pacing, channel allocation, and CAC outcomes across US and international markets.
• Run a structured financial review cadence: daily pacing checks at the channel level, weekly budget performance reviews with the marketing leadership team, and monthly investment reviews with Finance and senior stakeholders that tie spend decisions to Gross Adds, CAC, and LTV trends.
• Make and communicate proactive reallocation decisions, with clear rationale grounded in performance data and incrementality signals, not just pacing variance.
• Maintain forecast accuracy as a core discipline: own the budget model, flag risks early, and frame trade-off decisions with commercial clarity for executive audiences.

Performance Operating System

• Establish the operating cadence: weekly performance reviews grounded in channel-level data, monthly budget reallocation decisions tied to incrementality reads, and quarterly channel roadmap reviews that revisit channel purpose and design.
• Build and maintain a creative testing engine in partnership with Brand and Creative: hypotheses, variants, measurement, and a documented library of what has worked, what has not, and why.
• Use platform-level insights from Google Ads, Meta, and programmatic partners to inform cross-functional decisions on audience strategy, messaging, and funnel design, ensuring performance intelligence flows to Product, Web, and Brand rather than staying within the channel team.
• Communicate to senior stakeholders with clarity and commercial framing: what the performance engine produced, what drove changes in efficiency, what the next investment thesis is, and what risks exist in the current model.

Team Leadership & Capability Building

• Lead channel specialists across paid search, paid social, programmatic, and affiliate with clear ownership, elevated craft expectations, and a culture of structured experimentation.
• Model a product mindset for the team: every channel has a strategy document, an instrumentation plan, a test roadmap, and a defined relationship to the funnel it serves.
• Manage agency partnerships where in place, with disciplined knowledge capture, documentation, and the expectation that institutional knowledge lives in-house.

Hands-On When It Matters

• Step into channel accounts to diagnose pacing issues, validate measurement integrity, or troubleshoot performance during launches, transitions, or unexpected drops.

What "Good" Looks Like

• Gross Adds delivered within CAC guardrails across SMB, mid-market, and international, with visibility into efficiency by segment and channel.
• A measurement system that produces confident budget decisions, not just reporting.
• Budget is paced accurately, reviewed on a consistent cadence, and reallocated proactively based on performance signals.
• Each channel has a clear strategic rationale, an instrumentation plan, and a documented test roadmap.
• Creative testing velocity increases quarter over quarter, with a growing library of validated learning.
• Platform insights from paid channels actively inform cross-functional decisions on audience, messaging, and funnel design.
• The team thinks in products and outcomes, not platforms and tactics.

Qualifications

• 10+ years in performance marketing with direct ownership of acquisition outcomes across multiple channels and customer segments.
• Demonstrated ability to think about channels strategically, not just operationally: audience design, funnel architecture, channel purpose, and post-click experience.
• Deep fluency in measurement: attribution modeling, incrementality testing, LTV cohort analysis, and signal quality in a privacy-constrained environment.
• Hands-on budget management experience: owning large paid media budgets, running structured financial review rhythms, and making proactive reallocation decisions with commercial accountability.
• Experience serving both self-serve and sales-assisted acquisition motions, with an understanding of how they differ in channel design, conversion definition, and success measurement.
• Strong analytical judgment and commercial instinct: able to read performance data and make budget decisions, not just report on them.
• Excellent cross-functional communication, particularly with analytics, product, and sales stakeholders, with a track record of translating channel performance into actionable insights for non-marketing audiences.
• Proven people leadership with a track record of developing high-craft, accountable performance teams.

Platform Expertise

Candidates should bring hands-on fluency across the following platforms. This expertise informs strategic judgment and cross-functional alignment, not day-to-day execution.

• Google Ads: Search, Performance Max, and Display, including campaign architecture, Smart Bidding strategy, audience signal design, and Performance Max asset group structure and reporting.
• Meta (Facebook & Instagram): Prospecting and retargeting campaign architecture, Advantage+ campaign structures, audience hierarchy design, and creative testing frameworks at scale.
• Programmatic (DV360, The Trade Desk): Audience segmentation, deal ID management, brand safety controls, and cross-channel frequency management within a broader media mix.

Preferred

• Experience across SMB, mid-market, and international segments with meaningfully differentiated channel strategies for each.
• Familiarity with value-based bidding, predictive LTV inputs, and AI-powered media optimization as tools within a broader measurement system.
• Experience in B2B SaaS or subscription businesses with dual PLG and sales-assisted funnels.
• Understanding of PE operating environments and the capital efficiency expectations that shape budget governance.

The Brattle Group, a privately held, global economics consulting firm, is looking for a Manager, Desktop Support to join our Boston, MA office. The position oversees the Helpdesk and Desktop teams, overseeing the Helpdesk queue, providing technical support for end-users' desktop systems, software, and hardware, ensuring timely resolution of IT issues and maintaining high customer satisfaction. Facilitates the IT Helpdesk and Desktop functions to identify, resolve, and prevent the reoccurrence of problems and work withing corporate policies and processes. Possesses the ability to work with the Director of IT Infrastructure and Operations to create, train and manage the IT Helpdesk and Desktop staff. Aligns IT Helpdesk and Desktop team with the overall goals of the IT department. Quickly and effectively resolves escalated technical problems with hardware/software essential to the position.

Some of the day-to-day responsibilities of this role include:

• Supervising and evaluating Helpdesk and Desktop support staff
• Manage all tickets in Helpdesk and Desktop queues including routing, escalation and resolution
• Act as a subject matter expert and provide technical assistance to teams
• Managing and maintaining an accurate inventory of hardware devices and equipment; perform regular audits to ensure that information is accurate
• Contribute to improving customer support by actively responding to queries and handling feedback
• Establish Helpdesk and Desktop best practices through the entire technical support process
• Establish and align standard operating procedures for service management and delivery
• Assist in creation of new processes and documentation
• Works with team to acquire service level performance metrics for all Helpdesk and Desktop queue metrics
• Assist with documentation of onboarding and new hire training procedures
• Assist in office move related tasks and vendor management in coordination with Director of IT Infrastructure and Operations

THE CANDIDATE

• BSc degree in Computer Science, Information Technology or relevant field; ITIL Foundations Certification a plus
• At least seven (7) years of progressive experience in Computer Operations, PC Desktop and Help Desk support
• At least three (3) years of experience in managing end-user support teams
• Proven ability to lead others toward organizational and department goals
• Proven experience supervising, mentoring, developing and reviewing team members
• Knowledge must reflect current technologies with experience on company supported Windows computer operating systems
• Experience with managing ticket queues and SLAs
• Experience with the deployment computing or software in an enterprise environment leveraging tools
• A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position
• Skillful problem-solving capabilities and an in-depth understanding of troubleshooting methodologies
• Have a genuine passion for providing excellent customer service and a problem-solving attitude
• Must be self-motivating, work independently and keep in constant communication with team and Director of IT Infrastructure and Operations
• Ability to work effectively and to interact with clients, team members, as well as third-party vendors and service providers
• Occasional travel as needed
• Carrying communication device required
• Evening/weekend work may be required
• Must be able to access systems and email remotely
• 24X7 on call availability, including rotation of after-hours IT support phone

Brattle offers a competitive benefits package, base salary, and bonus program for eligible roles based on individual and firm performance. The anticipated base gross salary range for this position in Boston, MA is $135,000 - $145,000 annually.  Actual salary will depend on a variety of factors, including experience and training.

This position is not eligible for immigration sponsorship.

EQUAL OPPORTUNITY

The Brattle Group is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity and expression, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), genetic information, sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, drug or alcohol abuse or alcoholism, or any other characteristic protected under applicable law.

We encourage all applicants to click here to review our full Equal Employer Opportunity Statement.

Are you a demand gen marketer with a keen eye for data and analytics? A storyteller who seeks to know their audiences and build compelling programs that drive action? We’re looking for an Integrated Marketing Lead who understands the unique combination of precise audience segmentation, relevant messaging, strategic media planning, experimental design and overall customer journey, while rooted in driving ROI and scalable outcomes. In this role, you’ll work with Product Marketing, Content, Creative, Lifecycle, Web, and Field teams to help Klaviyo realize our vision for K:Service, our AI‑first customer service platform that connects Customer Hub, Customer Agent, and Helpdesk so brands can turn every support interaction into a revenue and loyalty moment—not just a resolved ticket. You will report directly to the Sr. Director of Integrated Marketing.

How You'll Make a Difference:

• Ideate, design, and execute the K:Service marketing customer journey across all channels 
• Collaborate with Product Marketing and Service GTM teams to position K:Service for both marketing and service buyers, ensuring campaigns speak to CX metrics (deflection, resolution rate, CSAT) as well as pipeline, revenue, and retention.
• Lead the campaign strategy and planning inclusive of high reach channels and performance focused digital channels
• Optimize audience-specific messaging and positioning with Product Marketing teams to create engagement at each stage of the funnel for net new leads 
• Refine end-to-end customer journey by partnering with content and creative teams to optimize existing content and ideate/build new content to keep leads engaged 
• Collaborate and work cross-functionally to align campaign strategies and goals across the organization including Brand, Lifecycle, Product Marketing, Content Marketing, Product-Led Growth, Web, and SEO. 
• Define and build measurement plan with Analytics team ensuring understanding of K:Service success drivers and growth levers by country, audience, channel and tactic 
• Gather and analyze campaign performance, including reporting learnings of key findings and best practices
• Understand industry landscape, tech capabilities and competitive approach to recommend content, creative assets, CTAs, landing page experience to increase and scale new customers 
• Develop and establish success criteria to help inform resource planning, campaign flighting and overall prioritization across multiple stakeholders
• Performs other related duties as assigned.

Who You Are: 

• 8+ years of  experience in combination of channel, performance, lifecycle, demand gen, revenue, and integrated campaign marketing 
• Proven expertise building end-to-end customer journeys and relevant campaigns to drive leads through the funnel 
• Foundational knowledge of performance marketing success metrics and ability to report KPIs to executive leadership teams 
• Advanced analytics experience with ability to manage complex data sets across site analytics and attribution models, Google Analytics and Salesforce preferred
• Accountable and goal-oriented, with strong ownership of results and execution quality
• Excellent communicator who can align stakeholders, ask the right questions, and drive clarity across teams
• Highly organized, able to manage multiple campaigns, partners, and timelines simultaneously
• Comfortable in a fast paced, agile and high growth environment with ability to navigate gray areas by developing new processes and streamline workflows

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#IndeedGTM

Are you a demand gen marketer with a keen eye for data and analytics? A storyteller who seeks to know their audiences and build compelling programs that drive action? We’re looking for an Integrated Marketing Lead who understands the unique combination of precise audience segmentation, relevant messaging, strategic media planning, experimental design and overall customer journey, while rooted in driving ROI and scalable outcomes. In this role, you’ll work with Product Marketing, Content, Creative, Lifecycle, Web, and Field teams to help Klaviyo realize our vision for K:Service, our AI‑first customer service platform that connects Customer Hub, Customer Agent, and Helpdesk so brands can turn every support interaction into a revenue and loyalty moment—not just a resolved ticket. You will report directly to the Sr. Director of Integrated Marketing.

How You'll Make a Difference:

• Ideate, design, and execute the K:Service marketing customer journey across all channels 
• Collaborate with Product Marketing and Service GTM teams to position K:Service for both marketing and service buyers, ensuring campaigns speak to CX metrics (deflection, resolution rate, CSAT) as well as pipeline, revenue, and retention.
• Lead the campaign strategy and planning inclusive of high reach channels and performance focused digital channels
• Optimize audience-specific messaging and positioning with Product Marketing teams to create engagement at each stage of the funnel for net new leads 
• Refine end-to-end customer journey by partnering with content and creative teams to optimize existing content and ideate/build new content to keep leads engaged 
• Collaborate and work cross-functionally to align campaign strategies and goals across the organization including Brand, Lifecycle, Product Marketing, Content Marketing, Product-Led Growth, Web, and SEO. 
• Define and build measurement plan with Analytics team ensuring understanding of K:Service success drivers and growth levers by country, audience, channel and tactic 
• Gather and analyze campaign performance, including reporting learnings of key findings and best practices
• Understand industry landscape, tech capabilities and competitive approach to recommend content, creative assets, CTAs, landing page experience to increase and scale new customers 
• Develop and establish success criteria to help inform resource planning, campaign flighting and overall prioritization across multiple stakeholders
• Performs other related duties as assigned.

Who You Are: 

• 8+ years of  experience in combination of channel, performance, lifecycle, demand gen, revenue, and integrated campaign marketing 
• Proven expertise building end-to-end customer journeys and relevant campaigns to drive leads through the funnel 
• Foundational knowledge of performance marketing success metrics and ability to report KPIs to executive leadership teams 
• Advanced analytics experience with ability to manage complex data sets across site analytics and attribution models, Google Analytics and Salesforce preferred
• Accountable and goal-oriented, with strong ownership of results and execution quality
• Excellent communicator who can align stakeholders, ask the right questions, and drive clarity across teams
• Highly organized, able to manage multiple campaigns, partners, and timelines simultaneously
• Comfortable in a fast paced, agile and high growth environment with ability to navigate gray areas by developing new processes and streamline workflows

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About this position:

Later seeks a dynamic Director of Data Analytics to oversee our Insights & Analytics team. This leadership role involves guiding a diverse, cross-functional group of embedded analysts who support our Marketing, Sales, Client Services, Creator Success, RevOps, and Product departments.You’ll own the analytics roadmap, our BI layer, and how the company uses data to make decisions. This is a player-coach role. You’ll set the strategic vision and grow the team while staying hands-on delivering high-impact analyses alongside your reports. The time split is roughly equal across three dimensions: strategic leadership, individual contribution, and people management.This is a strategic leadership role. You'll set the vision for the Data Analytics team, drive strategic initiatives, and grow the function. While staying informed on delivery and coaching the team, the emphasis will be on long-term strategy and organizational growth. 

What you'll be doing:

Own the Analytics Roadmap

• Define quarterly and annual analytics priorities, aligning to company OKRs across Later Social, Later Influence, and Mavely
• Balance strategic builds (predictive models, campaign forecasting, self-serve dashboards) with operational support and ad hoc stakeholder requests
• Drive the shift from reactive reporting to proactive, insight-driven analytics that directly influences business outcomes

Own the BI Layer

• End-to-end ownership of the business intelligence layer, including dashboard strategy, semantic modeling, and data governance
• Lead BI platform consolidation and modernization, expanding self-serve analytics capabilities across the organization
• Build enterprise data products: forecast calculators, benchmarking tools, client-facing dashboards, and operational reports
• Partner with Data Engineering on data warehouse strategy, data quality frameworks, and metric standardization

Partner Cross-Functionally

• Serve as the primary analytics partner to senior stakeholders across the business:
  • Marketing: demand generation, paid media, ABM, attribution, and marketing ROI
  • Sales: pipeline analytics, revenue forecasting, and CRM reporting
  • Client Services: campaign performance, client health, utilization, and enterprise account analytics
  • Creator Success: creator scoring, GMV attribution, account management dashboards, and creator-facing reports
  • RevOps & Finance: MRR/ARR modeling, churn analysis, pricing analytics, and operational reporting
  • Product & Engineering: product analytics strategy, data infrastructure, and featureadoption
• Translate complex data insights into clear, actionable recommendations for executive audiences
• Manage a structured service desk intake process for analytics requests with business priority scoring

Lead the Team

• Manage and grow a cross-functional team of analysts across marketing analytics,
• client/creator analytics, commerce analytics, data science, and BI engineering
• Operate as a player-coach: set direction and remove blockers while personally contributing to high-impact analyses and data products
• Run sprint planning, resource allocation, and capacity planning across concurrent workstreams
• Build career development frameworks and onboarding programs for new analysts
• Own the hiring roadmap to scale the team in line with business growth

What you bring:

• 8+ years of progressive experience in data analytics, business intelligence, or a related quantitative field
• 3+ years managing analytics teams, with a track record of developing high-performing analysts
• Proven ability to own and execute an analytics roadmap across multiple business domains simultaneously
• Deep SQL expertise and proficiency with modern BI tools (Domo, Mode)
• Experience with a cloud data warehouse (BigQuery) and data modeling patterns
• Experience building predictive models, forecasting tools, or data science–adjacent products (Python/R a plus)
• Strong financial acumen—comfortable with MRR/ARR modeling, revenue attribution, and LTV/CAC analysis
• Exceptional stakeholder management across executive, technical, and operational audiences
• Experience in marketplace, creator economy, or influencer marketing is highly valued
• A bias for action and comfort with ambiguity in a fast-paced, evolving environment

Nice to Have

• Experience with influencer marketing platforms, creator commerce, or affiliate/performance marketing analytics
• Familiarity with CRM/GTM tools (Salesforce, HubSpot) and product analytics platforms (Amplitude, Mixpanel)
• Background in data governance, semantic layers, or enterprise data dictionary development
• Experience with AI/ML–powered analytics products (campaign prediction, scoring algorithms, churn models)
• Track record of BI platform migrations or consolidation projects

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$200,000 - $225,000 USD

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

Weiss Asset Management, a Boston based investment firm, is seeking an experienced IT Project Manager to lead complex infrastructure and technology initiatives across the firm. This role is responsible for planning, coordinating, and driving execution of multi-disciplinary IT projects including office buildouts, data center launches, global networking, vendor implementations, and internal technology initiatives. The ideal candidate combines strong project management discipline with the ability to understand technical dependencies, frame tradeoffs clearly, and drive accountability across teams.

In Office Expectations: 3-4 days per week

Key Responsibilities:

Program & Project Leadership

• Lead end-to-end execution of infrastructure and IT initiatives (office expansions, data centers, networking, systems rollouts).
• Develop clear project charters, milestones, risk assessments, and success criteria.
• Coordinate cross-functional stakeholders (Technology, Software, Operations, Finance, Legal, external vendors).
• Translate technical constraints and risks into actionable plans and executive-level summaries.
• Run structured sprint planning, daily standups, stakeholder meetings, and executive updates.
• Partner with engineers to clarify requirements and define realistic timelines.
• Drive structured documentation in Jira/Confluence (or equivalent platforms).
• Ensure projects move beyond logistics into technically grounded execution.

Operational Excellence

• Develop standardized project templates and reporting dashboards.
• Improve documentation, onboarding/offboarding processes, and internal IT workflows.
• Track metrics (throughput, completion rates, resource allocation) to drive continuous improvement.
• Reduce key-person risk through process discipline and transparency.

Vendor & Contract Management

• Own lifecycle management of IT vendors (invoicing, contracts, renewals, performance tracking).
• Coordinate with Legal and Finance to ensure compliance and cost control.
• Assist in sourcing and vetting new vendors and service providers.

Team Coordination & Mentorship

• Facilitate collaboration between Help Desk, IT Systems, and Cybersecurity functions.
• Help junior team members structure projects and articulate milestones.
• Maintain a high-trust environment by promoting accountability and ownership.

Qualifications:

• 7+ years of experience in IT project or program management.
• Experience leading infrastructure projects (office buildouts, networking, cloud, data centers).
• Strong familiarity with enterprise systems (cloud platforms, identity management, networking concepts).
• Experience with Jira, Confluence, or similar project management tools.
• Demonstrated ability to manage multiple concurrent initiatives.
• Excellent written and verbal communication skills.
• Experience working with third-party vendors and contracts.
• ScrumMaster, ITIL, or similar certifications a plus.

What We're Looking For:

• Highly organized and detail-oriented.
• Comfortable asking technical questions and pushing for clarity.
• Able to balance stakeholder priorities with realistic execution plans.
• Willing to take ownership.
• Calm under pressure during high-impact initiatives, including coordinating responses during incidents or outages.
• Able to lead by demonstrating independent problem-solving.

Base Salary: $170k - $235k per year, depending on experience. Actual offer will reflect your specific skills, years of relevant experience, and fit for the role. It is unlikely that all new hires will start at the top of this range.

About the Company:

For over 30 years, Weiss Asset Management has developed proprietary value-based investment strategies designed to deliver high risk-adjusted returns to our investors, who include charitable foundations, pension plans, endowments, hospitals, government entities and private investors. We manage approximately $4 billion across hedge funds and institutional accounts. We work collaboratively to solve problems, and to identify undervalued assets through deep fundamental research, statistical analysis and an analytically rigorous approach to decision making. Above all else, we value integrity, uncompromising rationality, creativity and entrepreneurship, and continuous learning and improvement.

Our team of over 120 individuals is the engine of our success, and we welcome truly exceptional candidates from all backgrounds.

WAM is a fit for you if:

• You enjoy a collaborative environment, where decisions are made in diverse teams. At WAM, all employees can expect to work directly with members of other departments representing a range of backgrounds.
• You work well in a flat structure and are comfortable voicing dissenting opinion. Talent and work ethic will dictate what you can achieve at WAM, as evidenced by the fact that our president and the majority of our managing directors began their careers here as interns.
• You are driven to constantly learn, improve, and make rational decisions based in fact and data, and you welcome receiving feedback as well as sharing knowledge with others.
• You prioritize acting ethically in all situations.

WAM is an equal opportunity employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.

*We are not accepting agency submissions at this time

ClearView is seeking an experienced Senior Manager of IT Operations to lead our global IT operations team and drive operational excellence across our growing organization of 550+ users. This role will manage a geographically distributed team across Boston, New York, United Kingdom, and India, ensuring seamless IT service delivery and support for all end users globally. 

This is a strategic leadership position that requires a service-oriented mindset with a relentless focus on enhancing the digital employee experience. You will be responsible for supporting our scaling organization through automation, modernization, and process improvement while developing and mentoring an highly motivated team committed to continuous learning and professional growth. 

The ideal candidate will bring deep technical expertise in enterprise IT operations, strong leadership capabilities, and a proven track record of managing global teams while maintaining a hands-on approach to complex technical challenges. 

Responsibilities 

End-User Services and IT Team Leadership 

• Lead the global end-user services and helpdesk function, ensuring timely, professional support for workstation, account, and application issues across all regions 

• Define and maintain clear escalation paths, handling Tier 2/3 escalations for complex issues and coordinating with other IT and security teams as needed 

• Own and continuously improve IT knowledge resources, including end-user documentation, runbooks, and standard operating procedures for common requests and incidents 

• Monitor service metrics (SLAs) and drive initiatives to reduce repeat issues and improve the digital employee experience 

• Manage, coach, and develop a geographically distributed IT operations team  

• Define roles, responsibilities, and career paths within the team, fostering a culture of ownership, and continuous improvement 

• Partner with IT, Security, and business leadership to translate business needs into IT operations roadmaps. Work with leadership to prioritize initiatives and deliver projects within scope and timeline.  

Systems Administration, Platform Ownership, and Secure Configuration 

• Oversee design, configuration, and ongoing administration of core enterprise platforms, including Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, security features) and identity services (AD/Entra) 

• Manage endpoint and device lifecycle (laptops, phones, OS images, Intune policies), ensuring secure, consistent, and automated deployment and configuration 

• Manage software access provisioning, license management, and vendor relationships across the organization  

• Maintain and optimize network infrastructure (Meraki or similar), including offices and remote access, to ensure high availability, performance, and security 

• Administrate Zoom enterprise environment including user provisioning, room systems, and integration management  

• Oversee physical and digital security systems including access card systems and facility integrations  

• Lead automation, integration, and modernization efforts to reduce manual work and improve consistency  

• Embed security and compliance requirements into day-to-day operations, working closely with Information Security and Compliance teams to achieve alignment with standards 

• Oversee AI systems deployment and management to support business productivity and innovation 

Strategic Planning and Management 

• Partner with business stakeholders to understand evolving needs and translate them into operational improvements 

• Develop and execute the IT operations roadmap aligned with business growth objectives 

• Manage multiple concurrent projects including infrastructure upgrades, system migrations, and new technology implementations 

• Control IT operations budget, optimize costs, and provide regular financial reporting to leadership 

• Establish vendor relationships and negotiate contracts for hardware, software, and services 

• Collaborate with other IT leaders on cross-functional initiatives and enterprise architecture decisions 

• Prepare executive-level reports on operations performance, initiatives, and strategic recommendations 

 Job Qualifications 

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or related technical discipline 

• Minimum 12 years of progressive experience in IT operations, infrastructure management, or related technical roles 

• At least 5 years of experience in a leadership or management position overseeing technical teams 

• Proven experience managing geographically distributed teams across multiple regions or countries 

• Strong organizational skills with ability to prioritize competing demands effectively 

• Exceptional people leadership skills with proven ability to motivate, develop, and retain high-performing teams 

• Ability to balance technical optimization with practical user experience considerations 

• Deep expertise with Microsoft 365 administration including Exchange Online, Teams, SharePoint, and security features 

• Strong background in network infrastructure management, preferably with Cisco Meraki or similar SD-WAN solutions 

• Hands-on experience with enterprise security tools such as Zscaler, endpoint protection platforms, vulnerability management, and SIEM solutions 

• Demonstrated track record of implementing automation and process improvements that delivered measurable business value 

• Experience managing IT operations for organizations with 500 – 1,000 users 

• Strong project management skills with ability to manage multiple initiatives simultaneously 

• Location: Based in New York City or Boston area with a weekly 40% in office expectation  

Additional Skills/Experience 

• Advanced degree (Master's) in Computer Science, Information Technology, or related field 

• Relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, ITIL Foundation, PMP, or CISSP 

• Experience in healthcare, life sciences, or professional services industries 

• Background with Zoom enterprise administration including Zoom Rooms and integrations 

• Familiarity with AI/ML platforms and deployment in enterprise environments 

• Experience with infrastructure-as-code tools (Terraform, Azure Resource Manager) 

• Knowledge of GDPR, HIPAA, or other data protection and compliance frameworks relevant to healthcare consulting 

• Prior experience with Darktrace, Rapid7, or Absolute device management platforms 

The starting salary for this position is $150,000. 

In addition to the base salary, you will be eligible for an annual discretionary performance bonus, and a comprehensive benefits package.  

• Successfully complete support tickets
• Successfully complete project tickets
• Be responsible for following all processes
• Manage desktop computers, make sure they are compliant with security policies
• Manage the badge access system
• Manage computer inventory and system performance
• Maintaining office printer
• New user onboarding and offboarding
• Manage laptop delivery in remote locations
• Manage the internal Windows App (Intune) Store
• Maintain great co-worker relationships
• Deploy new applications from our deployment tool
• Take care of new responsibilities when needed
• Drive cross-team collaboration and clear communication to proactively identify risks, ensure alignment, and minimize operational and business impact
• Provide stronger autonomy in day-to-day execution and reduce the amount of oversight required on more complex initiatives

• Familiarity with Windows, Intune, G Suite, Office, and Active Directory
• Knowledge of computer security, anti-virus, patch management
• Basic knowledge of cloud services (Azure AD, Office 365, G-Suite, Atlassian etc.)
• Basic knowledge of PowerShell
• Ticketing system and trouble resolution
• VPN and network connectivity troubleshooting (TCP/IP, OSI Model)
• Documenting problem resolution and routine tasks
• Candidates must be within commuting distance to Boston, MA

• Microsoft Azure AD, Intune & Autopilot, Office 365, G Suite, Jira, Confluence
• Windows Endpoints and Windows Server
• Cisco Meraki AP
• Barco ClickShare
• Patch My PC
• Global Protect by Palo Alto
• Absolute Security
• Delinea

What We Are Looking For

• Technical Abilities:
• Familiarity with Windows, Intune, G Suite, Office, and Active Directory
• Knowledge of computer security, anti-virus, patch management 
• Basic knowledge of  cloud services (Azure AD, Office 365, G-Suite, Atlassian etc)
• Ticketing system and trouble resolution
• VPN and network connectivity troubleshooting (TCP/IP, OSI Model)
• Documenting problem resolution and routine tasks
• Candidates must be within commuting distance to Boston, MA

Soft Skills:

• You have a minimum of 4-5 years experience in desktop/ help desk support
• You are a proactive team member and take pride and ownership of your work
• You are dynamic, curious, and eager to learn; always looking to expand your fields of expertise
• You can work under pressure and still deliver excellent service to our customers

We are Gelber Group -- Passion for Trading. Powered by Technology.

Headquartered in Chicago with offices across the United States and Europe, for more than 40 years we have set the bar as one of the industry’s most innovative and enduring proprietary trading firms. Our success stems from a relentless pursuit of new trading ideas and careful attention to technology. We believe in a culture of entrepreneurship, innovation, and collaboration and we empower every member of our team to have a meaningful impact from the very start of their career with Gelber. We invest in our future through our technology and talent, strategically committing resources to move our firm forward and help our people succeed. We trade many different asset classes and are always looking to seize new opportunities. Our flat organizational structure and meritocratic values attract individuals with edge and that contributes to our consistent success.

As a Brazilian Rates Trading Desk Manager, you will have a real opportunity to impact the firm. In a new market for Gelber, you will have the ability to build out a new strategy for the firm and grow your own desk over time. You may closely collaborate with our US Fixed Income Desk as well. This role is for someone who flourishes in a fast-paced environment, has a strong work ethic, a competitive attitude, and a proven record of profitability in a trading position for at least 3 years.

The role can be worked hybrid/in-person in Chicago, New York or Boston. Remote work may be considered for top candidates.

What you’ll do:

• Bring expertise in trading DI futures and related rates products to a highly profitable trading firm
• Own and manage a Brazilian rates trading book, focused on DI futures, either via curve trades or cross-market relative value strategies
• Be a player/coach, that can both be a senior risk taker and people leader
• Generate consistent, risk-adjusted P&Lacross varying macro and volatility regimes
• Manage your own portfolio of active strategies and drive trading decisions
• Oversee desk-level P&L, and have a meaningful influence over strategy, risk allocation, and talent development for the desk
• Establish and enforce disciplined risk management, drawdown controls, and trading standards for your desk.
• Collaborate across your trading desk to execute teams’ goals while ensuring core risk and compliance standards are met
• Grow your own business – recruit, develop, and mentor discretionary traders focused on Brazil DI Rates and B3 Futures

What we’d like to see:

• Proven track record of 3-5 years of profitable trading in Brazilian fixed-income markets
• Directional and curve-based strategies
• Understanding of Brazil’s debt auction process and how it impacts the DI Products
• Past experience building, managing, and scaling a discretionary trading desk
• Excellent communication and interpersonal skills with the ability to work autonomously and as a team player
• Proven self-starter with exceptional product knowledge, trading methodology, and market insight

The approximate annual base compensation range for this position is $72,000 to $120,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. In addition to your salary, our total rewards package includes health benefits, a 401(k) plan, PTO, parental leave, professional development, tuition reimbursement and discretionary bonus, enhancing your overall total rewards package.

Benefits Highlights

Gelber offers a wide range of benefits to full-time employees in order to meet you and your covered dependents needs.  Our comprehensive benefits offering includes:

• Traditional and Roth 401(k) retirement program
• Comprehensive health benefits including medical coverage provided by Blue Cross and Blue Shield (PPO and HDHP/HSA) and dental coverage
• Tuition reimbursement for Graduate courses (taken after employment begins)
• Flexible Spending Accounts for health care and dependent care; pre-tax commuter benefits for parking and transit expenses
• Life insurance and long-term disability coverage
• Health club membership with on-site facilities (and reciprocal memberships)
• Generous vacation time, paid holidays, and paid parental leave
• Social events including sponsored 5k races and annual company party in Chicago
• Enjoyable collaborative and open work environment
• Employee referral bonus program
• Charitable giving and company matching opportunities
• Casual, relaxed dress code

Chicago Benefits Also Include: 

• Brand new office in the heart of Chicago’s River North neighborhood, attached to the Merchandise Mart and “EL” stop and a short walk from both Ogilvie and Union Train Stations
• Enjoyable collaborative and open work environment including a golf simulator and pool table
• Catered lunch provided Tuesday, Wednesday, & Thursdays and stocked pantry daily and monthly continental breakfasts

IT Service Desk Specialist

As an IT Service Desk Specialist, you will be a key member of the IT Operations team, providing frontline technical support to employees across the organization. You will bring curiosity, a passion for technology, and a strong customer-service mindset to a fast-paced, collaborative environment. The ideal candidate is an effective communicator who enjoys solving problems and continuously learning new technologies.

Essential Job Functions

• Provide technical support by troubleshooting and resolving issues submitted through the IT ticketing system

• Manage and resolve service desk tickets in a timely manner, coordinating with employees to identify root causes and solutions

• Collaborate with other members of the IT team to diagnose and resolve more complex technical issues

• Escalate issues as needed while maintaining clear communication and ownership

Required Knowledge, Skills, and Abilities

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience

• Strong customer service skills, preferably gained in a professional work environment

• Excellent written and verbal communication skills

• Ability to prioritize tasks effectively and manage time in a dynamic environment

• Professional demeanor with strong interpersonal and teamwork skills

• Working knowledge of Windows and macOS operating systems, as well as mobile platforms (iOS and Android)

• Experience with Google Workspace preferred

• Prior troubleshooting experience is a plus but not required

What You Will Get to Do

• Gain hands-on experience solving real-world technical challenges in a dynamic IT environment

• Work with and support technologies including Okta, Google Workspace, Microsoft 365, Netskope, Cisco Meraki, KnowBe4, JAMF, and Intune

• Receive mentorship from experienced IT professionals to support your technical and professional development

• Develop insight into how IT Operations supports and enables the broader business

Working Hours

• Hybrid schedule with on-site presence in our Boston office

• Occasional early or late hours may be required to support team coverage

Working Environment

• Professional office environment

• Primarily indoor work involving sitting and standing

• Assigned workstation provided