Job Description

Job Title: Specialist, Payroll Design  - JG 4
Reports to: Senior Manager ,  Payroll

Level: 4
Experience: 8–10 Years

Location: Bangkok

Role Purpose:
Payroll Service Design, Governance & Continuous Improvement is responsible for designing, maintaining, and enhancing the global payroll operational framework. This role ensures payroll operations are robust, efficient, and scalable by establishing strong SLAs, KPIs, governance controls, and a disciplined culture of continuous improvement.

A key element of this responsibility is to lead and embed these standards into all payroll projects, including system implementations, vendor transitions, and global expansions. By acting as the critical bridge between strategic design and operational execution, this role translates global payroll standards into practical, future-proof ways of working, ensuring consistent service delivery, financial accuracy, and audit readiness across all initiatives.

Key Responsibilities:

• Payroll Operating Framework & Governance
  • Own, maintain, and enhance the global payroll operating model, standard operating procedures (SOPs), process maps, and escalation frameworks.
  • Define and manage global payroll calendars and cut-off schedules.
  • Maintain the payroll governance and control framework, including approval matrices, segregation of duties, and the risk & control register.
  • Ensure all regional teams and external vendors adhere to defined global standards.
• Performance Management (SLA & KPI Oversight)
  • Design, implement, and manage a comprehensive global SLA and KPI framework covering accuracy, timeliness, first-time-right rates, and cost efficiency.
  • Produce and analyze monthly performance dashboards to track trends and identify service gaps.
  • Lead root-cause analysis for performance issues and drive corrective action plans.
• Audit, Compliance & Risk Management
  • Act as the primary point of coordination for all internal and external payroll audits (Internal Audit, External Audit, SOC1/ISAE).
  • Ensure perpetual audit readiness across the global payroll function.
  • Track, manage, and ensure timely closure of all audit findings and control action items.
• Continuous Improvement & Process Excellence
  • Establish and own the Payroll Continuous Improvement (CI) framework, identifying opportunities for automation, standardization, and simplification.
  • Lead CI initiatives (e.g., Lean, Six Sigma, Kaizen) to eliminate high-volume manual tasks, rework, errors, and process bottlenecks.
  • Quantify, track, and report on benefits realization, including reduced error rates, shorter cycle times, cost savings, and improved employee experience.
  • Foster a culture of continuous improvement across the payroll and accounting teams.
• Project, Change & Vendor Management
  • Serve as the payroll Subject Matter Expert (SME) for key projects, including system upgrades, vendor transitions, and country expansions.
  • Support User Acceptance Testing (UAT), cutover planning, and hypercare support to ensure successful project implementations.
  • Govern vendor performance through SLA tracking, preparing Quarterly Business Review (QBR) materials, and driving service improvement plans (SIPs).
  • Act as a central coordination point for resolving cross-regional operational issues.
• Payroll & Accounting Alignment
  • Partner closely with the Payroll Accounting team to ensure clear ownership and seamless handoffs between payroll processing and accounting activities.
  • Align on and reinforce controls impacting the general ledger (GL) and balance sheet integrity.
  • Support governance of payroll-to-GL reconciliation processes and escalate accounting-impacting issues.

Key Stakeholders:

• Head of Payroll Operations & Payroll Accounting
• Regional Payroll Managers & Teams
• Head of Payroll Accounting & Finance Controllers
• HR Operations, HRIT, and Shared Services Leadership
• Internal & External Audit Teams
• Payroll Vendors and Technology Partners

Success Measures (KPIs):

• Service Delivery: Consistent achievement or improvement against all payroll SLAs and KPIs (accuracy, on-time delivery).
• Quality & Efficiency: Measurable reduction in rework, retro payments, and manual processing time.
• Governance: Reduction in audit findings and strengthened control compliance.
• Improvement: Tangible benefits delivered through process simplification, automation, and standardization projects.
• Stakeholder Satisfaction: Positive feedback from regional and functional leaders on governance and support effectiveness.

Required Experience & Qualifications:

Experience:

• 7–8 years of progressive experience within global payroll operations, payroll project management, governance, or payroll accounting.
• Hands-on experience designing SLAs/KPIs, driving process improvement initiatives, and supporting large-scale payroll transformations.
• Proven experience managing outsourced payroll vendors and multi-country payroll models.
• Practical exposure to major payroll platforms (e.g., Workday, SAP, ADP, CloudPay, Dayforce).

Skills & Competencies:

• Analytical Acumen: Expert ability in data analysis, KPI design, trend spotting, and root-cause analysis.
• Process Excellence: Strong skills in process mapping, re-engineering, and methodologies like Lean or Six Sigma.
• Structured Governance: A meticulous and structured approach to documentation, controls, and risk management.
• Influential Leadership: Ability to lead, influence, and drive change without direct authority in a complex, matrixed environment.
• Communication: Exceptional verbal and written communication skills, capable of engaging effectively with technical teams, vendors, and senior leadership.
• Problem-Solving: A proactive and strategic problem-solver with a focus on designing sustainable, scalable solutions.

Top 5 Strategic Contributions for Payroll & Payroll Accounting

1. Establish a Unified Framework of Governance & Control

This role will create a single source of truth for how payroll is run, creating clarity and reducing risk for both operations and accounting teams.

• For Payroll Ops: Clear SOPs, escalation paths, and defined controls reduce ambiguity and prevent errors.
• For Payroll Accounting: A robust control framework and segregation of duties ensure the integrity of data flowing into the General Ledger (GL), making reconciliations smoother and more reliable.
• Result: A standardized, audit-ready environment that builds confidence with Finance and Internal Audit. 

2. Drive Data-Driven Performance Management with SLAs & KPIs

The manager will move the organization from reactive problem-solving to proactive performance management by implementing a clear metrics framework.

• For Payroll Ops: Metrics like First-Time-Right and retro correction rates directly measure process quality and pinpoint areas for improvement.
• For Payroll Accounting: Shared metrics on payroll accuracy provide an early warning system for potential accounting issues, allowing for proactive resolution before the books are closed.
• Result: Objective performance visibility that aligns both teams on shared goals of accuracy and timeliness.

3. Embed Continuous Improvement (CI) to Eliminate Manual Work & Rework

This role will systematically identify and eliminate the root causes of inefficiency that plague both departments.

• For Payroll Ops: Targeting high-volume manual tasks and error-prone steps directly reduces the operational burden and frees up capacity.
• For Payroll Accounting: Reducing rework and errors in payroll processing means fewer correcting journals and less time spent investigating discrepancies.
• Result: A more efficient function with lower costs, faster cycle times, and less frustration for both teams.

4. Champion Strategic Automation and Technology Optimization

The manager will act as a key driver for leveraging technology to create a seamless flow of accurate data from HR to Payroll to Accounting.

• For Payroll Ops: Identifying automation opportunities for data validation, report generation, and payment processing.
• For Payroll Accounting: Ensuring system upgrades and new tools are designed with seamless payroll-to-GL reconciliation in mind, automating data feeds wherever possible.
• Result: Reduced manual intervention, minimized risk of human error, and a more streamlined E2E process. 

5. Serve as the Central Hub for Vendor & Project Governance

This role ensures that external partners and internal projects deliver value and adhere to the organization's standards, rather than creating new problems.

• For Payroll Ops: Rigorous vendor SLA management and QBRs ensure service quality and hold partners accountable.
• For Payroll Accounting: By acting as the payroll SME on projects (e.g., system changes, new country expansions), the manager ensures that accounting requirements for controls and data integrity are "baked in" from the start, not added as an afterthought.
• Result: Successful, low-risk implementations and a predictable, high-quality service from vendors. 

#payroll #shanghai #beijing #hongkong #budapest #dublin #kualalumpur #malta #amsterdam #oslo #manila #warsaw #moscow #saintpetersburg #singapore #seoul #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #newdelhi #bangalore #india #yokohama  

Get To Know Our Team:

We’re building and operating Agoda’s high‑performance analytics platform that powers BI and product decisioning at scale. Our team partners closely with Data Engineering, BI, and Product to deliver governed, reliable, and cost‑efficient analytical data services. We work hands-on with distributed systems in production, with strong engineering ownership (SLOs, observability, incident response) and the opportunity to contribute back to open source.

The Opportunity:

This role is for an experienced backend engineer to design, build, and operate our StarRocks-based analytics platform. You’ll drive scalable, low‑latency analytical services with high concurrency and sub‑second query performance, while extending StarRocks capabilities and improving platform reliability and efficiency. The scope is open from Senior through Principal, depending on impact and leadership.

What You’ll Do:

• Design, implement, and operate StarRocks clusters to support high concurrency and sub‑second analytical queries at scale.
• Plan and execute StarRocks upgrades and patch rollouts with minimal downtime (canary/blue‑green), including compatibility validation, regression testing, and rollback plans.
• Develop features, extensions, and performance improvements to increase StarRocks stability and throughput; contribute upstream when broadly useful.
• Build backend services and tooling around StarRocks for ingestion, connectors, governance, and observability.
• Optimize query performance using materialized views, partitioning, statistics, and resource groups; make cost/performance trade‑offs.
• Implement multi‑tenant controls, RBAC, auditing, and data protection to ensure governed access.
• Automate operations (provisioning, autoscaling, backup/restore, upgrades) using Kubernetes and Infrastructure as Code.
• Collaborate with Data Engineering, BI, and Product on data modeling and semantic layers.
• Define and monitor SLOs, build dashboards, participate in on‑call rotations, and lead performance/reliability incident response.

Required Qualifications:

• 6+ years of backend engineering and/or distributed systems experience (or equivalent impact).
• Expert proficiency in modern C++ (C++17/20), especially for performance‑critical systems (concurrency, memory management, templates, profiling).
• Strong foundations in algorithms, concurrency, networking, and Linux systems.
• Hands-on experience with at least one MPP/OLAP system such as StarRocks, ClickHouse, Presto/Trino, Druid, Pinot, Doris, Impala, etc.
• Practical expertise in query tuning and columnar analytics concepts (e.g., vectorized execution, statistics, cost-based optimization).
• Proven experience operating distributed systems in production (monitoring, alerting, incident response, capacity planning).
• Experience with containers and orchestration (Docker, Kubernetes) and Infrastructure as Code (Terraform/Helm/Ansible).
• Strong communication skills and ability to partner effectively across platform, BI, and infrastructure teams.

Preferred Qualifications:

• Direct experience with StarRocks internals (FE/BE), materialized views, tablet management, and Lakehouse/Iceberg integration.
• Contributions to open-source OLAP/DBMS projects (StarRocks or related ecosystems).
• Experience building streaming ingestion (Kafka, Flink) and batch ingestion (Spark) into OLAP stores.
• Knowledge of data governance, security, and compliance for analytics platforms.
• Familiarity with cloud object storage and Lakehouse table formats (Iceberg, Delta, Hudi) and S3/GCS-compatible storage.
• Deep performance tuning experience (profilers, SIMD/vectorization, CPU/memory optimization).

#Bangkok #Thailand

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

This position is based in Bangkok, Thailand. (Relocation support is provided)

Get to Know Our Team 

The Data department oversees Agoda’s data-related platform and infrastructure capabilities, enabling the company to make better decisions and operate reliably at scale. Our goal is to empower teams across Agoda through resilient, secure, and high-performing systems that support development, deployment, and operations across a complex technology landscape. 

Within the department, the platform engineering team is responsible for building and operating critical infrastructure that powers Agoda’s private cloud environment. This includes large-scale Kubernetes platforms across multiple data centers, continuous delivery capabilities, service-to-service connectivity, observability, secrets management, and foundational security controls. We work closely with engineering, security, and infrastructure partners to ensure our platforms are secure, scalable, and easy to use. 

As Agoda continues to evolve its platform capabilities, we are also expanding our focus to Platform Identity Access Management (PIAM) — a strategic initiative that will strengthen authentication and authorization across Kubernetes, virtual machines, bare metal servers, laptops, and mobile devices. This work will play a key role in improving platform security, compliance, and operational consistency across the organization. 

The Opportunity 

As a Senior Lead Engineer, you will drive the architecture, implementation, and operational excellence of Agoda’s private cloud platform while leading strategic initiatives that improve scalability, reliability, security, and delivery velocity across the Data department. 

This role is ideal for a highly experienced and deeply hands-on platform engineering leader who thrives on solving complex distributed systems challenges at scale. You will provide technical leadership across large multi-cluster Kubernetes environments, improve deployment and observability capabilities, strengthen secrets and key management practices, and lead Agoda’s Platform Identity Access Management (PIAM) initiative from early architecture through implementation. 

This is a senior individual contributor role with significant technical ownership. While you will influence engineering standards and support other engineers, the role is strongly execution-focused and requires substantial hands-on contribution in design, coding, automation, and operational problem solving. 

You will work closely with developers, platform teams, security stakeholders, and engineering leaders to shape the future of Agoda’s infrastructure platform and enable teams to build and operate securely and efficiently. 

In This Role, You’ll Get To 

• Design, lead, and evolve Agoda’s private cloud platform architecture across multiple data centers, with a strong focus on scalability, resilience, performance, and operational excellence. 

• Lead the operation and continuous improvement of large-scale Kubernetes environments spanning multiple clusters and regions. 

• Drive architectural decisions around cluster networking, service communication, and platform reliability in high-demand distributed environments. 

• Contribute directly to the implementation of platform capabilities through hands-on coding, automation, and system design. 

• Improve continuous delivery and deployment capabilities to enable reliable, low-friction software releases from source control to production. 

• Support and enhance progressive delivery practices such as canary rollouts, deployment health monitoring, and uptime protection. 

• Lead the adoption and evolution of service mesh capabilities, including traffic management, service connectivity, and platform observability. 

• Define and improve secrets and key management practices using platforms such as HashiCorp Vault, AWS SSM, and KMS, ensuring strong security and audit readiness. 

• Drive compliance-aligned infrastructure capabilities to support internal controls, audit requirements, and future financial-grade security expectations. 

• Lead the design and execution of Agoda’s Platform Identity Access Management (PIAM) initiative, expanding identity and access controls beyond Kubernetes to cover VMs, bare metal infrastructure, laptops, mobile devices, and other platform connections. 

• Partner with security, infrastructure, and engineering stakeholders to gather requirements, define architecture, and develop a roadmap for PIAM implementation. 

• Solve complex technical challenges across platform engineering, infrastructure automation, distributed systems, security, and reliability. 

• Set a high technical bar through strong engineering judgment, code quality, system design, and operational excellence. 

• Capture, document, and share best practices to improve platform consistency, maintainability, and engineering effectiveness. 

What You’ll Need to Succeed 

• Extensive experience in platform engineering, infrastructure engineering, site reliability engineering, or DevOps roles in large-scale production environments. 

• Proven experience in senior, staff, principal, or equivalent technical leadership roles with significant system ownership and architectural responsibility. 

• Strong hands-on expertise with Kubernetes and containerized platforms, including operating multi-cluster or multi-region environments at scale. 

• Strong software engineering ability with hands-on coding experience in Golang; proficiency in Python, Bash, or Shell scripting is also highly valuable. 

• Proven ability to design, build, and operate robust platform systems through code, not only through architecture or coordination. 

• Strong experience designing, building, and operating complex distributed systems with high reliability and performance requirements. 

• Strong understanding of networking, service-to-service communication, and infrastructure architecture in large distributed environments. 

• Experience leading and improving continuous delivery / CI/CD capabilities and deployment workflows for engineering organizations. 

• Hands-on experience with service mesh technologies such as Istio, and a solid understanding of traffic management and platform observability patterns. 

• Strong experience with secret management, encryption, and platform security controls, including technologies such as HashiCorp Vault, AWS SSM, and KMS or equivalent solutions. 

• Experience working with compliance, audit, or security-sensitive infrastructure requirements. 

#Bengaluru #Hyderabad #Pune #Chennai #Gurugram #Singapore #Seattle #SanFrancisco #SanJose #Bellevue #Redmond #Austin #NewYorkCity #Toronto #Vancouver #London #Dublin #Amsterdam #Berlin #Munich #Warsaw #Kraków #Wrocław #Prague #Brno #Barcelona #Madrid #Stockholm #Zurich #TelAviv #Sydney #Melbourne #Tokyo #Osaka #Seoul #Taipei #Hsinchu #Hong Kong #Shenzhen #Shanghai #Beijing #Hangzhou #HoChiMinhCity #Hanoi #KualaLumpur #Cyberjaya #Bangkok #Jakarta #SãoPaulo #MexicoCity #Oakland #SantaClara #Sunnyvale #MountainView #PaloAlto #SanDiego #LosAngeles #Boston #Chicago #Denver #Raleigh #Durham #Portland #Washington #Arlington #Dallas #Plano #Atlanta #Montreal #Ottawa #Waterloo #Calgary #Manchester #Cambridge #Bristol #Edinburgh #Cork #Utrecht #Eindhoven #Frankfurt #Hamburg #Cologne #Gdańsk #Poznań #Lisbon #Porto #Copenhagen #Helsinki #Oslo #Vienna #Budapest #Bucharest #Tallinn #Vilnius #Kaunas #Noida #Mumbai #Kochi #Coimbatore #Canberra

The Role… 

The Head Chef is responsible for leading and inspiring the kitchen team to deliver exceptional culinary experiences while driving operational and financial performance in Soho House Bangkok. Acting as a key leader within the business, this role oversees all aspects of kitchen management including menu development, food quality, cost control, and team leadership.

As the driving force behind the food offering, the Head Chef creates seasonal, innovative, and relevant menus that enhance member satisfaction and retention. Working closely with the Executive Chef and senior leadership team, this role ensures efficient kitchen operations, strong supplier partnerships, and full compliance with health, safety, and hygiene standards.

Why work with us…
Soho House offers a competitive compensation package along with a range of global benefits and perks. Whether you’re seeking a new challenge or looking to grow within your profession, we provide the support and development opportunities to help you progress in your career.

• Career Development opportunities across a global organisation
  • Soho Impact – our commitment to sustainability, community, and social impact
  • Learning & Development programmes to support your growth
  • Cookhouse & House Tonic – access to food and beverage perks
  • Regular team events and social activities
  • Birthday leave to celebrate your special day

Key duties…

Your normal responsibilities and duties shall include but are not limited to:

Culinary Leadership & Menu Development

• Lead the creation of seasonal, innovative menus aligned with Soho House standards and member expectations
• Ensure consistency, quality, and presentation across all dishes
• Develop and maintain a recipe and dish bible for the kitchen team
• Stay current with global culinary trends and bring fresh ideas to the food offering

Kitchen Operations & Team Management

• Lead, train, and develop a high-performing kitchen brigade, including interns and apprentices
• Foster a positive, disciplined, and creative kitchen culture aligned with The Soho Way
• Oversee daily kitchen operations, ensuring efficiency and high standards at all times
• Manage rotas, staffing levels, and productivity to control labour costs
• Act as the main point of contact for kitchen-related matters and problem-solving

Financial Management & Cost Control

• Maintain food cost and wage margins in line with budget and financial targets
• Prepare and present food costings for all menu changes
• Control waste, stock levels, and inventory to maximise profitability
• Identify opportunities to improve financial performance across the kitchen

Supplier & Stock Management

• Build and maintain strong relationships with local suppliers to source high-quality seasonal ingredients
• Oversee procurement, stock control, storage, and inventory processes
• Ensure accurate receipt and monitoring of all goods

Health, Safety & Compliance

• Ensure full compliance with HACCP and all food safety standards
• Maintain high levels of hygiene, food labelling, and temperature control
• Ensure all team members are trained in health and safety procedures
• Monitor and maintain kitchen equipment, reporting any issues promptly

Commercial Support & Collaboration

• Work closely with the Executive Chef and management team to drive member satisfaction and retention
• Support menu tastings, feedback processes, and continuous improvement initiatives
• Ensure front-of-house teams are fully knowledgeable about menu offerings
• Act on feedback, including mystery diner reports, with clear action plans

Measures of Success

• Achievement of financial targets including food revenue, cost of sales, and EBITDA contribution
• Consistent delivery of high-quality, innovative dishes aligned with brand standards
• Effective control of food costs, waste, and kitchen profitability
• High levels of member satisfaction and retention
• Strong team engagement, development, and retention
• Full compliance with health, safety, and hygiene standards

What we are looking for...

• 5–8 years’ experience in a high-volume, high-profile kitchen, ideally in a similar role
• A creative and innovative culinary leader with strong operational expertise
• Proven ability to lead, inspire, and develop a high-performing team
• Strong financial acumen including food cost control and inventory management
• Excellent knowledge of food safety, hygiene, and HACCP standards
• Strong organisational skills and ability to perform under pressure
• Thai Native with Fluent in English; additional languages are a plus
• Relevant culinary qualifications preferred

Get to Know our Team:  

In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.  

The Opportunity: 

This is an exciting opportunity to lead, develop and grow a role within the Commercial and Corporate Team. Seeking a senior, seasoned, able, confident, curious and self-motivated lawyer (to be based in Bangkok) to join the Agoda Commercial and Corporate Legal team who will work closely with other stakeholders in the Booking Holdings group and particularly with colleagues across the Group brands.  

This is an important role, reporting to the VP of Commercial and Corporate, leading and owning the relations with the Supply team that manages 100% of Agoda’s property relationships. There is a high focus on supply contracts, B2B relationships, all matters relating to hotel/property relationships, general commercial matters and Supply Team operational improvements. You will have an opportunity to be the sole POC for what is one of Agoda’s most dynamic and important teams – right at the heartbeat of the Agoda model.

*This role is based in Bangkok, with relocation and work visa provided for those who aren't yet based in-market

**No full-remote options

In this Role, you'll get to:  

• Be the key decision maker for certain legal decisions in conjunction with business stakeholders and escalates other key decisions. You will ensure collaborative engagement with teams across the Agoda Legal Team and manage escalations to senior management (including GC and CEO).  

• Draft and negotiate international, commercial agreements with a focus on strategic partnerships, B2B, supply distribution, new initiatives, marketing, and public relations. 

• Own and lead the legal support with a critical business partner that covers 100% of all supply relationships for Agoda. With a small team you will help develop junior team members coaching and mentoring.  

• Actively engage with Agoda senior management at a C-suite level.  

• Provide well-reasoned, practical legal advice on a wide-range of legal and business matters and processes. You will be the “go to person” for the Supply team and will dovetail your priorities with their priorities and strategy.  

• Be fully autonomous for management of the legal Supply team together with the creation and delivery of departmental and team objectives.  

• For Supply stakeholders – lead the provision of advice, strategic direction and commercial solutions relating to litigation and disputes. Managing these with smart, innovative and P&L focused solutions. Draft key agreements with hotel partners, manage disputes and drive continual improvement and innovation.  

• As a true business partner, to maintain regular communication with key business teams, including senior level management, global legal team, finance and tax, and external counsel. 

• Drive and implement contract standards and controls, including that which happens at the holding company and/or sister-brand level. 

• Be the lead contact to drive new policies, procedures, training, and templates with the goal of fostering efficiency and compliance – with a lens on efficiency and innovation.  

• Influence senior stakeholders on innovative implementation of key legislation across broad legal areas specific to Supply.  

• Support the VP of Commercial and Corporate in ideation and implementation of pan team strategies, initiatives and innovation. You will work across the Agoda legal team driving collaboration, efficiencies and a deep level of cross team engagement.  

What you'll Need to Succeed: 

• 12+ years post qualified experience with a high level of impact. 

• Demonstrable ability to work autonomously with proven management and leadership experience of small-medium sized teams. High level of commercial awareness and business acumen. 

• Autonomous ability to manage and lead a multitude of complex and strategic legal matters and demonstrates a broad vision for the function. Ability to create, drive and own a strategy for the Supply legal team ensuring that vision and strategy is aligned with the annual business goals.  

• 1st class communication (verbal and written) and organization skills with high level of English proficiency. Exceptional legal drafting skills.  

• Experience in negotiating and influencing high complexity and risk matters externally (including government authorities). 

• Have the ability to provide commercial, innovative legal solutions to a fast paced and challenging business partner. A passion to drive efficiencies and process improvement – including the use of Gen AI.  

• Qualified lawyer/attorney with current entitlement to practice. Strong academic credentials, top-tier law firm experience plus prior in-house and significant contracting and commercial experience. 

• History of providing simple, concise & pragmatic advice for legal matters with high complexity and risk or strategic importance, always ensuring communications cut through complexities, are simple, avoid jargon and appropriate for the target audience. Making the complex simple with a wide range of stakeholders.  

• Deep experience in dealing with general commercial contracting matters, B2B relationships, procurement and disputes – ideally within the travel or B2B space. This role will be the sole contact for all supply related matters (including disputes) for the Agoda One Supply division. 

• Proactively anticipating issues that are yet to come for the business supported areas with holistic awareness across the organization. Create innovative solutions that take account of risk appetite and business goals. 

• Interact with colleagues, both legal and commercial, from the Supply/Key Accounts teams as well as Product Team to drive collaboration, consistency and alignment of operational practices. 

• Ability to work independently from intake through execution and work closely with business partners on solutions and innovative process improvements. 

• Aligned with the Agoda values and in particular Legal Teams “Values in Action”.  

• A demonstrated can-do, roll up your sleeves, collaborative approach, coupled with a strong work ethic and sound judgment. 

• Experience with travel industry/technology. 

• Ability to forge trusted relationships with colleagues around the world. 

#LI-DN2 #Bangkok #Kualalumpur #Amsterdam #London #Paris #NewDelhi #Jakarta #Singapore #Hongkong #berlin #Sydney #Melbourne #Milan #Rome #Madrid #Barcelona #New York #Vancouver #California

About the Job

We are seeking a technically-minded, client-facing Pre-Sales to join our Thailand go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams

You will partner directly with our Account Executives and Account Managers to drive the technical win in complex sales cycles. You will listen to client needs, architect payment solutions across Xendit's 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a presales advisory role focused on deal velocity and technical credibility

Minimum Qualifications

Experience & Technical Background

• 3-6 years of experience in a client-facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant).
• Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don't code daily.
• Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.
• Experience working with enterprise clients in Thailand is essential.
• Native-level fluency in Thai and strong English communication skills are required.

Core Competencies

• Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value.
• Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders.
• Problem-Solving Mindset: You don't just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions.
• Language Skills: Professional fluency in Mandarin, Cantonese and English is required. 
• Travel Flexibility: Willingness to travel within Greater China and occasionally to Southeast Asia (Singapore, Jakarta) for client meetings and internal alignment.

Attributes We Value

• Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems.
• Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical requirements.
• Humility & Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients.

Responsibilities

1.⁠ ⁠Technical Pre-Sales Solution Design

• ⁠Partner with theThailand sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances).
• Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements.
• Architect solutions that address complex cross-border flows between Thailand and Southeast Asia, ensuring compliance and optimal commercial outcomes.
• Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences.

2.⁠ ⁠RFP / RFI Support & Technical Documentation

• Lead the technical response for RFPs and RFIs from enterprise clients in Thailand
• Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition
• Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle

3.⁠ ⁠Proof of Concept (POC) & Integration Advisory

• Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities
• Guide clients through sandbox testing and integration planning, reducing time-to-go-live
• Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities

4.⁠ ⁠Voice of the Customer to Product

• Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams
• Stay ahead of competitor solutions and market trends in Thailand-SEA payments corridor, providing insights to inform product roadmap decisions
• Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team

5.⁠ ⁠Cross-Functional Collaboration

• Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities
• Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction
• Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns

Do whatever it takes to make Xendit succeed!

Why Join Xendit?

• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth.
• Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal.
• Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.
• Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

GetYourGuide’s Legal Team is passionate about our business and our customers. With Legal Team presence in Berlin, New York and Zurich, we are trusted and pragmatic business partners, operating in a fast paced environment. Our team finds practicable and innovative solutions for complex problems, manages legal risks and promotes integrity.

You are a lawyer with a clear focus on commercial and contract law with an expertise in all related aspects of operating an internet platform business. You will be a trusted business partner for all company stakeholders, acting as both an enabler and guardian of the company. In this role you will develop a deep understanding of our business and tech stack, while participating directly in negotiations with international and external stakeholders.

We are an international and multidisciplinary team with expertise in various fields of law. Serving our business flexibly, we often also work on topics outside of our core specialty. You will be able to count on amazing, highly motivated colleagues who truly enjoy working together and are eager to learn from each other. The position offers lots of opportunities for personal and professional growth within a fast moving environment. We enable you to work independently while giving you every support and opportunity to learn and grow on the job. 

This full time role is based in our office in Bangkok, Thailand.

Your mission:

• Draft, review, and negotiate a wide range of commercial agreements, with a focus on complex sales and partnerships contracts.
• Provide expert legal advice on contract law and commercial matters, balancing risk mitigation with business objectives.
• Develop a comprehensive understanding of the company's business model and operations to offer tailored legal solutions that support organizational goals.
• Collaborate closely with key stakeholders across departments, offering strategic guidance on legal aspects of business decisions.
• Support global scaling projects by addressing legal challenges and ensuring compliance with various jurisdictional requirements.
• Contribute to the improvement of contract management processes (with legal tech tools) and develop training programs to enhance commercial law awareness throughout the organization.

What sets you apart:

• Based in Bangkok, Thailand or willing to relocate. We operate on a hybrid work model and value in person interaction in our office in Bangkok a minimum of 3 days per week.
• Qualified to practice law in one or more countries in APAC. 
• 5+ years of post-graduate work experience in an international law firm and/or in a tech company with substantial exposure to commercial and contract law.
• Foundational knowledge of and affinity for tech and platform business.
• Excellent communication and relationship building skills.
• Intercultural skills and ideally experience in a multinational environment.
• Experience working with cross-functional teams in a fast-paced environment.
• Passion for personal growth, teamwork, travel and delivering for our customers.
• Familiarity with legal tech tools is a plus, willingness to learn a must.
• Excellent written and verbal communication skills in English. Any additional languages spoken in APAC are a plus.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Capco, a Wipro company, is a global technology and management consultancy specialising in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organisations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

The Solution Architect plays a critical role in designing and delivering scalable, secure, and high-performing technology solutions that align with business objectives and enterprise architecture standards. This role focuses on translating business and technical requirements into end-to-end solution designs while ensuring architectural consistency, operational efficiency, and long-term sustainability.

What You’ll Do

• Design end-to-end solution architectures aligned with business, technology, and enterprise objectives
• Translate business requirements into scalable and maintainable technical solutions
• Produce architecture deliverables including solution diagrams, integration flows, technical specifications, and architecture decision documents
• Define and apply architectural patterns, standards, and best practices across projects and platforms
• Collaborate with business, product, engineering, and infrastructure teams throughout the delivery lifecycle
• Design solutions across cloud, on-premise, and hybrid environments
• Define integration approaches using REST APIs, messaging platforms, and middleware technologies
• Ensure solutions meet non-functional requirements including security, performance, scalability, availability, and reliability
• Support technical governance, architecture reviews, and solution approvals
• Provide technical leadership and guidance to engineering and delivery teams
• Identify technical risks, dependencies, and constraints, and recommend mitigation approaches
• Contribute to continuous improvement of architecture standards, frameworks, and delivery processes
• Support Agile delivery teams through backlog refinement, solution clarification, and implementation guidance

What We’re Looking For

• Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering, or a related field
• 7–10+ years of experience in software engineering, system design, or IT architecture
• 3–5+ years of experience in a Solution Architect, Technical Architect, or equivalent role
• Strong experience designing enterprise-grade applications and distributed systems
• Solid understanding of architectural patterns, system integration, and modern application design principles
• Experience producing architecture artifacts such as solution diagrams, architecture blueprints, and technical documentation
• Strong knowledge of cloud platforms, on-premise infrastructure, and hybrid environments
• Experience with REST APIs, messaging systems, and integration middleware technologies
• Strong understanding of non-functional requirements including security, scalability, availability, and performance
• Experience designing solutions aligned with enterprise security and compliance standards
• Excellent communication and stakeholder management skills across technical and non-technical audiences
• Experience working within Agile/Scrum delivery environments

Additional Skills & Experience

• TOGAF or equivalent architecture certification preferred
• Experience within Financial Services, Banking, Insurance, Telecommunications, E-commerce, or Enterprise Technology environments
• Familiarity with DevOps, CI/CD pipelines, and modern engineering practices
• Knowledge of microservices, event-driven architecture, and containerization technologies
• Experience working with architecture governance frameworks and technology roadmaps
• Ability to work independently while collaborating effectively across cross-functional teams
• Proactive, organized, and able to manage multiple priorities in fast-paced environments
• Availability to work onsite 5 days per week in Sathorn, Bangkok

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

*Thai nationals only*

Overview of the Job

We are looking for an Accounting Manager to lead Sertis’ combined accounting and some finance operations task. This role goes beyond core accounting to also own treasury, accounts payable, accounts receivable, and finance operations, making sure cash, controls, and reporting all run smoothly. Reporting directly to the C-level, you will coach a small team of accounting and finance staff, partner with business units across Sertis, and play a central role in scaling our finance function as the company grows. 

In this role, you will get to:

• Own month-end, quarter-end, and year-end closing processes, ensuring accurate and timely financial statements in line with TFRS
• Manage the full accounts payable and accounts receivable cycles, including vendor payments, customer collections, aging analysis, and credit control
• Lead treasury and cash management activities, including daily cash positioning, bank relationship management, FX exposure monitoring, and short-term liquidity planning
• Ensure full compliance with Thai tax regulations (VAT, withholding tax, corporate income tax) and oversee timely filings and submissions
• Manage the annual external audit and serve as the primary point of contact for auditors, tax authorities, and regulators
• Develop, document, and continuously improve accounting and finance policies, internal controls, and SOPs across the end-to-end finance operations
• Partner with people team, project managers, and business team to align financial operations with commercial activity and improve working capital
• Support and Identify opportunities to automate and streamline finance processes, including driving better use, configuration, and module adoption of Odoo across accounting, AP, AR, and treasury
• Support strategic initiatives such as funding rounds, banking facilities, and corporate transactions as needed
• Support and coach a team accounting staff across general ledger, AP, AR, and treasury functions.

You’ll Be Successful If You Have:

• Bachelor’s degree in Accounting, Finance, or a related field; CPA is a plus, and an MBA, CFA, or further professional certification is a strong plus
• At least 5 years of experience across accounting and operations, with at least 1 year in a managerial or team-lead capacity; experience in the tech, services, or consulting industry is a plus.
• Strong technical knowledge of TFRS, Thai tax law, and statutory reporting; combined exposure to AP, AR, and treasury is essential
• Proven experience leading end-to-end close cycles, managing external audits, and overseeing cash and working capital
• Hands-on experiences with Odoo (ERP and accounting system) is highly preferred; equivalent experience with other ERPs (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) combined with willingness to ramp up on Odoo will also be considered
• Advanced MS Excel skills (pivot tables, lookups, complex formulas) for analysis, reconciliation, and cash forecasting
• Strong analytical, problem-solving, and process-improvement mindset, with a keen attention to detail
• Excellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment
• Strong in English communication and interpersonal skills, with the ability to present complex financial information to non-financial stakeholders

#LI-SERTIS

The Opportunity
 You will own and shape accounting across multiple countries in a fast-moving, global OTA — not just running the books but rethinking how accounting creates strategic value. Partner closely with business leaders, tax authorities, auditors, external advisors, and Agoda’s group brands to deliver timely reporting and enable new product and market launches across multiple legal entities.

This role blends accounting leadership, projects, and internal consulting. You’ll lead cross-functional projects to improve balance-sheet reconciliations, streamline one‑off adjustments, and design scalable end‑to‑end processes that reduce cycle times and strengthen controls. You’ll also help craft a long‑term vision for the teams you influence and mentor colleagues to raise technical and process capabilities.

We encourage experimentation with AI and automation — from intelligent reconciliation to anomaly detection and predictive close timelines — turning novel ideas into production improvements that free the team for higher‑value analysis. If you’re motivated by systems transformation, measurable impact, and working in an agile environment with varied products and stakeholders, this role gives you the autonomy and scope to make it happen 

In this Role, you’ll get to:  

Financial Accounts 

• Prepare complete details and accurate accounts for all entities, including a group consolidation 

• Manage month-end and year-end closes in a fast-paced, deadline-driven and regulated environment, and drive continuous improvement of close processes 

• Report accurate, timely and insightful monthly management accounts and financial updates for management review 

• Motivate management accounting/nominal ledger team to take further responsibility for accounts input and preparation processes, and ensure career development in a supportive manner 

• Manage and liaise with auditors, IT review and tax computation processes from planning to filing in an efficient and effective manner 

• Collaborate with other finance managers to support overall department goals and objectives 

• Advise staff regarding the handling of non-routine reporting transactions 

• Manage and oversee the daily operations of the accounting department 

Accounting Controls 

• Ensure accounting, associated IT systems and internal control environment are in compliance with Corporate policy as well as SOX requirements and US GAAP. 

• Responsible for review of journal entries 

• Review reconciliations of all significant account balances including bank accounts and fixed assets, debtors and creditors, and report significant exceptions to management 

• Guides other departments by researching and interpreting accounting policy, applying observations and recommendations to operational issues 

Tax 

• Understand key concepts of tax returns (i.e. corporate income tax, withholding tax and indirect taxes) in foreign jurisdictions where the company has legal presence 

• Provide tax team with accurate information for the purpose of tax compliance in local and foreign jurisdictions 

Projects 

• Manage and implement the Company’s initiatives and projects from finance and accounting perspective. This includes providing requirements, designing and performing UAT, designing new workflow, monitoring post-go-live processes, and troubleshooting  

• Identify and drive process and technology improvement opportunities  

What you’ll Need to Succeed: 

• Bachelor’s or Master’s degree in accounting, Finance, or a related field. 

• 6+ years of accounting experience, with strong knowledge of full-set accounting and financial reporting. 

• Practical knowledge of internal controls and compliance and familiarity with international accounting standards. 

• Experience working with ERP systems and contributing to system, process improvement, or cross-functional projects. 

• Strong analytical and problem-solving skills, with the ability to improve processes and adapt in a fast-paced environment. 

• Strong communication, stakeholder management, and leadership skills. 

• Excellent command of written and spoken English. 

It’s good if you have. 

• Experience with Oracle ERP 

• Familiarity with US GAAP and practical experience with SOX 

• Professional accounting qualifications such as CPA, ACCA, CA, CMA, or equivalent. 
   

What you’ll get:   

• A relocation package including visa-sponsorship to help you and your family get here comfortably.   

• Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit   

• Employee resource groups for every culture and background 

• Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.   

• Professional growth and learning budget, including several in-person development programs for each stage of your career. 

• The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.   

#Thailand #Singapore #Vietnam #Malaysia #Indonesia #Philippines #India #China #Japan #SouthKorea #UK #Germany #France #Netherlands #Spain #Italy #Sweden #Switzerland #Ireland #Denmark #Brazil #Mexico #Argentina #Chile #Colombia #Peru #USA #UnitedStates #FinanceManager #AccountingManager #Reporting #Controlling #GL #CPA #Generalledger #FinanceJobs #AccountingJobs #JobOpportunity #NowHiring #JoinOurTeam #FinanceCareers #AccountingCareers #Reconciliation #FinancialOperations #ClosingActivities

The Opportunity:

We are looking for someone to lead our Global Employee Relations Team as a Senior Manager, Employee Relations. This role leads the development of policies, advisory standards, case governance and analytics to ensure fair, consistent and legally sound people practices. The incumbent partners closely with HR leadership, Legal, unions, and government agencies to manage complex disciplinary matters, labor relations issues and emerging workforce risks.

The role combines deep industrial relationships expertise, policy leadership, stakeholder influence, and data-driven decision making, and serves as a subject-matter authority on employment legislation and industrial relations strategy.

Our Employee Relations consultants work closely with key stakeholders including our Legal/Compliance team, Corporate Tax, Corporate Governance, Talent Business Partner team and the Senior Management Team to support employees in challenging circumstances, and we seek to identify trends and share insights to adjust our people management practices to get the best talent outcomes. We advise and enable managers to make the best possible decisions, challenging practices that go beyond legal obligation to protect our unique culture at Agoda.

What You’ll Do:

• Elevate Compliance and Policy Expertise: Act as the go-to specialist on ER Matters, guiding managers in adhering to company policies, local laws, and regulations. Establish governance standards, operating guidelines and decision frameworks to ensure consistency across the organization. Translate employment legislation, case law and regulatory changes into clear institutional policies and guidance.
• Enhance Manager Effectiveness: Lead the design, review and implementation and advise people managers on the Organization-wide employee & labor relations and HR policy framework. Critically evaluate systemic issues in manager capability and practices and escalate them appropriately to business leaders for sustainable resolution.
• Union Engagement: Represent the organization in union consultations, negotiations, arbitration and dispute resolution forums. Analyze union and management proposals to assess policy, financial and employee-relations implications. Support collective bargaining strategies through data, benchmarking and scenario analysis.
• Streamline Disciplinary and Termination Processes: Ensure accurate execution and documentation of disciplinary actions and terminations to minimize labor disputes.
• Lead Investigations and Employee Relations processes: Conduct impartial investigations into grievances and serve as a dedicated Employee Relations partner, identifying trends and insights to inform procedural improvements.
• Drive Performance and Policy Enhancements through Analytics: Analyze performance management data and past misconduct cases to develop recommendations for capability-building, policy revisions, training enhancements, and more effective management practices.
• Optimize Performance Management and Offboarding: Spearhead improvements in performance management systems and refine offboarding processes, incorporating data from different sources to enhance employee experiences.
• Regulatory & Dispute Management: Liaise with Legal team to represent and manage the Company in negotiations, arbitrations and dispute resolution forums or other regulatory authorities. 

Required Qualifications:

• Deep understanding of employee relations, labor relations and workplace dispute management.
• Strong working knowledge of employment legislation, regulations and industrial relations practices.
• Ability to interpret legislation and apply it practically within complex organizational environments.
• Advanced stakeholder management and influencing capability across senior leaders, unions and regulators.
• Strong negotiation, mediation and conflict-resolution skills.
• Ability to balance organizational risk with empathy and sound judgement.
• Degree in Human Resource Management, Law, Industrial Relations, or related discipline, or equivalent professional experience.
• A minimum of 13 years in Employee and Labor Relations or HR Business Partnering roles within large or regulated organizations, with a proven track record of handling complex employee relations issues.
• Extensive knowledge of employment laws and regulations in the relevant region, with the ability to interpret and apply them in various scenarios.
• Hands-on experience managing and executing restructuring/change management projects
• Strong analytical and critical thinking skills
• Excellent interpersonal and communication skills to build and maintain relationships with key stakeholders
• Ability to cope well with ambiguity and change
• High level of discretion, confidentiality, and ethical standards in handling sensitive information and situations.
• Sound judgment and the ability to make well-informed decisions, balancing legal compliance with business needs.
• Proficiency in using data and analytics to inform decision-making processes and improve employee relations strategies.
• Fluency in written and spoken English, with strong communication skills to effectively convey complex information.
• Demonstrated leadership qualities and a desire to take on managerial responsibilities in the future.

Preferred Qualifications:

• Curiosity, ready to challenge current practices and perspectives
• Great attention to detail
• Great sense of ownership and reliability
• Multicultural or International Experience
• Humility, flexibility, good interpersonal skills

Bangkok based, relocation provided.

Get to know our team 

Finance Operations Payout Support is part of the Finance Operations & Controlling function within the Finance Payout department. Our team builds and maintains strong relationships with vendors and property partners by delivering excellent service across vendor onboarding and payment issue resolution. 

As an Operations Payout Support Specialist, you will primarily manage vendor onboarding for non-trade vendors by collecting required documents, validating and maintaining vendor master data, coordinating system enablement, and following up until vendors are fully operational. You will also support property partner payments (trade) by investigating and resolving payment issues across Agoda’s payment methods (Telex Transfer, Virtual Credit Card, Physical Credit Card, and PayPal) and assist with day-to-day payment activities, escalations, ad-hoc investigations, and possibly some related to month-end closing tasks. You will collaborate closely with internal teams, as well as external partners, to drive timely vendor enablement and issue resolution. Your role includes ensuring master data accuracy and compliance with internal controls, contributing to process improvements by identifying recurring issues and proposing scalable fixes, and providing operational insights that support Agoda’s growth and reliable payout operations. This role suits candidates with strong problem-solving skills, a service-oriented mindset, high attention to detail and accuracy, and curiosity about global finance and payments who thrive in a fast-paced, high-intensity environment and can balance stakeholder communication, operational tasks, and continuous improvement. 

In this Role, you'll get to:  

• Lead end-to-end non-trade vendor onboarding: collect and validate required documents, set up and maintain vendor master data, coordinate system enablement, and follow up until vendors are fully operational. 

• Manage backend vendor enablement processes and support internal stakeholders to remove blockers for vendor activation. 

• Perform day-to-day payment operations and Accounts Payable Support related tasks as needed, including backend process work and reconciliation, payment configurations/settings, and month-end related tasks when required and other payment exceptions, ensuring transactions are accurate, executed, and recorded on time. 

• Investigate and resolve payment-related queries from property partners and internal teams, delivering timely and satisfactory outcomes. 

• Manage complex payment inquiries and backend processes, providing documented alternative resolutions for issues outside standard workflows while ensuring compliance with controls and appropriately weighing operational risk. 

• Execute scheduled and ad-hoc finance tasks with high accuracy, strong control, and timely ownership. 

• Stay up to date with changes in internal systems, payment logic, and finance platform updates. 

• Actively monitor processes, identify improvement opportunities, and use data to measure impact and drive efficiency. 

• Perform other related duties as assigned. 

What you'll Need to Succeed: 

• Bachelor’s degree in any discipline. 

• 3–5 years’ working experience in any field. Experience in finance is a plus (especially on Procurement, Vendor Onboarding, Accounts Payable, Accounts Receivable, Payment Operations, Risk and Control). Experience with supervisory or management-level responsibilities is an additional plus. 

• Demonstrated experience in document verification, master data management, or data governance. 

• High attention to detail and accuracy in transactional work and master data maintenance; strict adherence to audit rules and internal controls. 

• Strong problem-solving and analytical skills with the ability to use data to identify patterns and produce actionable insights. 

• Excellent written and verbal English communication skills and effective stakeholder management across functions. 

• Ownership mindset with the ability to prioritise under tight deadlines and a methodical approach to work. 

• Adaptable, fast learner who thrives in a dynamic, high-intensity environment. 

• Proficient in Microsoft Office, especially Excel and possess strong presentation skills. 

It’s Great if you Have: 

• Prior experience in procurement, data governance, finance operations or non-trade vendor onboarding. 

• Experience or basic understanding of risk & control or compliance. 

• Accounting or payout experience. 

• Experience with payment solutions, card processing, or virtual card platforms. 

• Exposure to data analysis or databases (e.g., VBA, SQL). 

• Experience in project coordination/management and leading small teams. 

• Strong presentation, negotiation, and stakeholder influencing skills. 

#thailand #china #india #indonesia #vietnam #egypt #malaysia #philippines

Specialist – Business Process & Risk Control 

Get to Know our Team: ​​​  

​​Join Agoda’s Business Process & Risk Control (BPRC) team—a passionate group of professionals dedicated to driving operational excellence and innovation across our Finance organization. We collaborate with diverse teams to identify opportunities, implement best-in-class controls, and enable sustainable business growth. Our team thrives in a fast-paced, international environment where your ideas and expertise will make a real impact.​ 

​The Opportunity: ​  

As a Specialist in Business Process & Risk Control SOX, you will support Agoda’s control environment by helping teams maintain effective internal controls and compliance practices. This is a great opportunity for someone who wants to build expertise in SOX, risk control, and process improvement within a fast-paced and collaborative environment. You will work closely with cross-functional teams, contribute to important control initiatives, and gain exposure to a global business.

​​In this Role, you’ll get to: ​  

• Support process owners and stakeholders in maintaining and improving internal controls
• Assist in documenting business processes, risks, and controls, including process flows and risk assessments
• Help monitor SOX compliance activities and follow up on open action items and remediation plans
• Participate in process improvement and finance transformation initiatives by identifying control gaps and operational inefficiencies
• Support internal and external audit requests by preparing documentation and coordinating with relevant stakeholders
• Track and report on control issues, remediation progress, and key risk indicators
• Contribute to strengthening risk awareness and control ownership across teams
• Assist in reviewing control design and execution to ensure compliance with internal policies and requirements

​​What you’ll Need to Succeed: ​  

• Bachelor’s degree in Accounting, Finance, or a related field
• 3–6 years of relevant experience in audit, compliance, internal controls, risk management, or process improvement
• Good understanding of internal controls, SOX, COSO, or risk management concepts
• Strong analytical and problem-solving skills
• Good communication and interpersonal skills, with the ability to work effectively with different stakeholders
• Detail-oriented, organized, and able to manage multiple tasks
• Proficiency in MS Office (Word, Excel, PowerPoint, Visio)
• Fluency in English

​​It’s Great if you Have: ​  

• Experience supporting SOX or similar compliance programs
• Exposure to process improvement or finance transformation projects
• Experience working in a multinational, shared services, or tech-driven environment
• Familiarity with systems such as Oracle, Workday, SAP, or similar platforms
• A proactive mindset and willingness to learn in a dynamic environment

​

Get To Know Our Team:

The Data department oversees all Agoda’s data-related requirements. Our goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. 

The Opportunity:

As BI Manager, you will lead a new scrum team dedicated to supporting the B2B entity. Your team will own the end-to-end process of designing, building, and operating the B2B data lake and its associated data products, enabling financial reporting, operational analytics, and data-driven decision making across the organization. You will partner closely with Finance, Planning, Revenue Operations, Data Engineering, and Analytics stakeholders to ensure that data is discoverable, auditable, performant, and fully aligned with organizational and financial reporting requirements.

What You’ll Do:

• Own the full lifecycle for the data lake: ingestion, storage, cataloging, transformation, validation, and access provisioning.
• Define the data model, schema standards, and partitioning/retention strategies that support financial reporting, forecasting, and partner operations analytics.
• Establish and enforce data governance, lineage, and auditability practices critical for financial reporting (including source-to-target traceability and reconciliation).
• Implement scalable ingestion pipelines from multiple upstream systems (transactions, bookings, settlements, partner contracts) ensuring timeliness and correctness for reporting cycles.
• Build and maintain transformation pipelines (ETL/ELT) to create clean, reproducible datasets and aggregated marts used by reports and planners.
• Lead the team’s dashboard vision and quality, leading design reviews and making strategic decisions that shape how the business consumes data.
• Drive performance and cost-efficiency for the data lake: query optimization, data compaction, caching layers, and lifecycle policies to meet performance SLAs.
• Set up automated data quality checks, reconciliation jobs, and alerts, to surface anomalies before they impact reports.
• Provide self-serve data access patterns and APIs for analytics teams, planners, and finance consumers while enforcing role-based access and separation of duties.
• Collaborate with Finance and other business stakeholders to translate reporting requirements into deliverable data products and schedule data delivery aligned with financial close and planning cadences.
• Lead sprint planning, backlog prioritization, and delivery governance for the scrum; hire and mentor engineers and data stewards for the team.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Data Engineering, Information Systems, or a related field (or equivalent experience).
• 5+ years experience building and operating data platforms, data lakes, or large-scale data pipelines; 3+ years in a leadership or engineering lead role.
• Strong proficiency in SQL and scripting languages (e.g., Python, Scala, or Java) for ETL/ELT development and data validation.
• Experience with large scale data platforms (Hadoop, Impala, Spark, Vertica)
• Experience with data storage and processing technologies such as Delta Lake, Apache Iceberg, Hive, S3/GCS, Spark, Presto/Trino, or equivalent cloud data lake components.
• Solid understanding of data modelling for analytics and financial reporting (star schemas, slowly changing dimensions, partitioning, compaction).
• Demonstrated experience implementing data governance, data lineage, cataloguing (e.g., AWS Glue, Data Catalog, Amundsen), and role-based access control to meet audit and compliance requirements.
• Hands-on experience with orchestration and workflow tools such as Airflow, Prefect, or similar for scheduling and dependency management.
• Proven ability to design and run data quality frameworks (reconciliation, anomaly detection, SLA monitoring) with automated alerting.
• Experience with performance optimization for large datasets: partitioning, indexing, caching, query tuning, and cost-management strategies.
• Leadership in dashboard strategy, driving quality and experience in running effective design reviews, making strategic decisions that shape data consumption.
• Strong stakeholder management skills — able to translate finance and operations requirements into prioritized data products and delivery plans.
• Excellent communication skills in English — able to produce clear documentation, lead cross-functional reviews, and present to finance stakeholders.
• Problem-solving mindset, attention to detail, and commitment to data accuracy and auditability for financial reporting.
• Experience hiring, mentoring, and developing engineers/data stewards; ability to build a culture of ownership and operational excellence.

Preferred Qualifications:

• Experience with Snowflake and familiarity with Snowflake-specific features (clustering keys, materialized views, Time Travel, zero-copy cloning)
• Experience with software development processes for Agile/Scrum and CI/CD utilizing technologies such as GIT, Jenkins, Terraform
• Analytics, business intelligence, or data visualization experience
• Knowledge of compliance and audit requirements for reporting systems.

The Opportunity:

As an Indirect Tax Manager, you will have the unique opportunity to work in Bangkok for Agoda Services Co. Ltd. You will be part of a broader tax advisory team that is rapidly growing in light of the changing tax landscape for digital services. While being part of the broader Tax and Finance team (more than 300 professionals) you will also work closely with the Product, Commercial and Legal teams.  

The aim of this position is to manage global tax advisory matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations across the globe, with special focus on relationship and transactions with Strategic Partners in a fast‑evolving business environment. You will have end-to-end responsibility for your own projects from scoping the challenge (incl. budgeting) to the overall solution (execution and implementation), including stakeholder management and relationships with our tax advisors. While this role remains very hands-on, you will also be expected to contribute to the long-term vision of the tax team and to share your tax technical expertise with the broader team to support their growth.  

This role involves interaction with our Senior Leadership Team, US parent company, sister brands, international offices, business managers, functional teams, IT and other finance and legal colleagues. Due to rapid growth of the organization, the tasks and duties of this role may evolve over time.  You are expected to proactively identify new areas where tax support is needed, take initiative in shaping solutions, and take on additional challenges and responsibilities as they arise.  

You will operate in a highly dynamic, project‑driven environment where business models, products and partnerships evolve rapidly, requiring strong initiative, proactive problem‑solving and being comfortable with ambiguity.

What You’ll Do:

Key Roles and Responsibilities 

• Assessment of indirect tax position and interpretation of our business models 
• Analyze indirect tax implications and define requirements for existing and new programs/products and partnerships proactively identify risks and opportunities, make relevant key decisions and drive the practical implementation of these requirements in internal systems
• Research and keep abreast of global indirect tax developments, evaluate and decide on necessary business and process changes, develop and execute plans accordingly to ensure compliance with new tax rules and regulations
• Work on contracts and evaluate/work on them from an Indirect Tax Advisory perspective. 
• Manage and oversee indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.
• Manage, influence, and challenge cross-functional stakeholders (Commercial, Product, Legal, Finance, IT, etc.) to ensure tax compliant and scalable solutions, assertively representing tax requirements while balancing business objectives.
• Solid understanding of how indirect taxes affect in-house financial applications and systems,
• Oversee and support team members working on reconciliation of revenue, purchase, output VAT/GST and input VAT/GST with financials
• Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and support team members with accurate and timely indirect tax reporting and tax payments. Responsible for indirect tax awareness and appreciation within the Agoda group.
• Contribute to the long-term vision of the tax team

Required Qualifications: 

• Bachelors or Master’s degree in Tax Economics/Law, Accounting, Finance or any business/similar related field. Graduate degree in taxation is an additional asset
• Minimum 8 years of indirect tax experience in a Big 4 / Top law firm / major in-house experience is a plus
• Solid technical knowledge of indirect taxes (VAT/GST) in a global environment is a must. Previous experience in APAC, EMEA or US regions is a plus  
• Detail-oriented individual who independently and proactively lead medium/high complexity projects with global impact (cross-functional) drive them through problem definition, design, execution, analysis, recommendation and implementation
• Project management expertise and organizational skills are a strong plus.
• Strong English) verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues to senior leadership
• Experience with indirect tax setup in systems, including ERP systems (Oracle) is an asset
• E-commerce or travel industry experience is a plus

Preferred Qualifications: 

• Self-motivated, proactive and results-oriented working with identifying, defining and scoping challenges and opportunities, taking full ownership of tasks and responsibilities
• Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams
• Ability to clearly express ideas and adapt communication style to different stakeholders (e.g., senior leadership, commercial teams, product and engineering), while being confident and assertive in presenting tax positions
• Having a good grasp of detail whilst understanding the “bigger picture”
• Demonstrated can-do mindset, with the ability to take ownership in ambiguous situations, have sound judgment with incomplete information, and move projects forward
• Energetic and driven personality
• Comfortable working in a fast paced and dynamic environment, managing shifting priorities and evolving projects/business and adapting well to change

#hongkong #singapore #thailand #spain #madrid #barcelona#london #newyork #shanghai #jakarta #bali #tokyo #osaka #yokohama #hcmc #hanoi #taipei #phuket #seoul #manila #kualalampur #rome #hungary #italy #france #dublin #ireland #budapest #hongkong #toronto #vancouver #4 #ACCT  #newdelhi #gurugram #hyderabad #bangalore

The Opportunity 

Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center. 

Key Responsibilities 

• Process Improvement & Transformation: 
  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI 

• Data Analysis & Insights: 
  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health. 

• Project Management & Stakeholder Engagement: 
  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication. 

• Automation & Technology Enablement: 
  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions. 

• Documentation & Training: 
  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation 

• Quality & Controls: 
  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.

What You’ll Need to Succeed 

Technical & Functional Skills 

• Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies  

• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.   

• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans. 

• Skilled at creating Excel macros to automate processes is preferred 

• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). 

• Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable. 

Behavioral Attributes 

• Strong problem-solving mindset with a continuous improvement orientation. 

• Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels. 

• High attention to detail and commitment to quality. 

• Self-starter with the ability to manage multiple priorities in a fast-paced environment. 

• Adaptable, resilient, and comfortable with ambiguity and change. 

Qualifications 

• Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field. 

• 5+ years of relevant experience in driving improvements in finance operations 

• Experience in a tech or e-commerce environment is an advantage. 

• Professional certifications (CA, PMP, CPA, etc.) are a plus.  

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

The Opportunity: 

As the Head of Indirect Tax Compliance, you will work for Agoda Services Co., Ltd in Bangkok and report directly to the Associate Director, Tax.  You will be part of the Finance team (approximately 100 professionals) and also work closely with the Legal team.  

The main focus of this position is managing all tax matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations in all countries where we operate as a business, other tax related items and the relationships with Agoda’s tax and legal advisors. 

This role involves interaction with our US parent company, our international offices, business managers, functional teams, IT and other finance and legal colleagues.  Due to the rapid growth of the organization, the tasks and duties of this role may also evolve over time.  You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.  

In this Role, you'll get to:  

• Responsible for overall management of indirect tax compliance and advisory activities across the business. 

• Assessment of indirect tax positions and interpretations of our business models. 

• Define indirect tax requirements for existing and new programs/products and ensure practical implementation of these requirements in internal systems.  

• Research and keep abreast of global indirect tax developments, evaluate necessary business and process changes, develop, and execute plans accordingly to ensure compliance with new tax rules and regulations. 

• Manage indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.  

• Solid understanding of how indirect taxes affect in-house financial applications and systems e.g. Oracle. 

• Reconcile revenue, purchase, output VAT/GST and input VAT/GST with financials. 

• Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and ensure accurate and timely indirect tax reporting and tax payment. 

• Contribute to indirect tax awareness and appreciation within the Agoda group. 

What you'll Need to Succeed: 

• Bachelors or Master’s degree in Tax, Accounting, Finance or any business related field. Chartered Accountant (or equivalent) or graduate degree in taxation is a definite asset. 

• Mininum 8 years of indirect tax experience in a multinational tax environment, Big 4 / Top law firm / major corporation experience highly regarded. 

• Strong technical knowledge in indirect taxes (VAT/GST) in an international context, both in mature and developing jurisdictions. 

• Experience with indirect tax setup in systems, including ERP systems.  

• Detail-oriented individual who takes ownership of projects. 

• Able to extract, analyze, and review data and make appropriate recommendations. 

• Project management expertise, including strong organizational and change management skills. 

• Ability to work independently and productively. 

• Strong verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues with senior leadership. 

• Team management experience a plus. 

• E-commerce or travel industry experience a plus. 

It's Great if you have: 

• Self-motivated and results-oriented professional 

• Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams 

• Ability to have good grasp of the detail whilst understanding the “big picture”, and to manage multiple tasks and priorities simultaneously 

• Able to work under pressure and meet strict deadlines, and comfortable working in a fast paced and dynamic environment 

• Team leader and team player 

• Professional “get it done” attitude and work ethic 

• Strong attention to detail 

• Energetic and driven personality 

• Adapts well to and is energized by change 

#InternationalTax#GlobalTax#TaxManager#FinanceCareers#TaxStrategy#TaxPlanning#DirectTax#IndirectTax#AdvisoryTax#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc#sydney #melbourne #perth #vienna #graz #linz #brussels #antwerp #ghent #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen#zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nurember#athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo#riga #vilnius #luxembourg #kualalumpur #malta #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #singapore #seoul #barcelona #madrid #valencia #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi

Inclusion Senior Specialist

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Opportunity:

The ideal candidate is a creative self‑starter who conceives and executes high‑impact inclusion initiatives across Agoda and beyond. You will spearhead our global inclusion programs, partnering closely with business units and external stakeholders to translate strategy into measurable outcomes. You’ll leverage strong stakeholder management and event/program delivery experience to drive tangible impact, influence senior leaders, and build lasting partnerships. This role offers a unique opportunity for a passionate inclusion professional to grow, take on greater responsibilities, and shape inclusion across our global workforce and partner network.

In this Role, you'll get to: 

• Design and deliver inclusion programs for employees and external partners, aligning initiatives with business strategy, global standards, and industry best practices to drive measurable impact.
• Define timelines, milestones, and deliverables that guide program design, prioritize stakeholder workstreams, and serve as measurable guideposts for impact evaluation.
• Monitor program progress using quantitative metrics, surveys, and impact assessments, and iterate based on findings and stakeholder feedback.
• Shape and scale ERG activity in collaboration with senior stakeholders to ensure sponsorship, strategic alignment, and broad employee participation.
• Create integrated communications and learning programs that raise awareness, change behaviors, and equip employees and external partners with practical inclusion skills
• Ensure programs and materials meet regional and local compliance requirements

What you'll Need to Succeed:

• Minimum 3 years’ professional experience designing and delivering inclusion programs or events in corporate or non-profit settings, including experience managing internal and external partnerships.
• Passion for workplace inclusion with a strong understanding of organizational systems and dynamics and a focus on creating measurable impact.
• Proven project management skills, including multi-stakeholder coordination, prioritization, and effective multitasking to deliver to deadlines.
• Strong decision-making skills with the capacity to act decisively, manage risk, and operate effectively in conditions of uncertainty.
• Curiosity and analytical mindset, able to synthesize qualitative and quantitative data into actionable insights and clear implementation plans.
• Willingness to travel as required and a demonstrated eagerness to learn, grow, and adapt in a fast-paced environment. 
• Strong verbal and written English communication skills.

It’s Great if you have: 

• Knowledge of organizations, industry best practices, and inclusion concepts in APAC, including cultural nuances, local regulations, and stakeholder ecosystems.
• Proficiency in one or more Asian languages 

The Opportunity

This is not a customer‑facing Product role. This position sits within Agoda’s Tax team under the broader Finance organization, focusing on internal finance and tax platforms that enable compliance, automation, and scalable operations.

As a Finance Systems Product Manager / Senior Specialist (Tax Technology), you will play a critical role in the design, implementation, and ongoing operation of Agoda’s tax technology stack, with a strong focus on indirect tax engines and compliance enablement.

Based in Bangkok with Agoda Services Co. Ltd, this role reports to the Tax Data & Technology Associate Director and is part of a Tax organization that is rapidly expanding to support the evolving global tax landscape for digital services. While the role applies product‑management principles (such as requirements definition, solution design, and lifecycle ownership), it is not part of Agoda’s core Product organization. Instead, you will act as a hands‑on tax systems and solutions partner, working closely with Finance, Accounting, Product, Engineering, Legal, and senior stakeholders, as well as sister brands and our US parent company.

This is a systems‑first, highly practical role at the intersection of tax, data, and technology. You will translate complex tax requirements into scalable system logic, contributing directly to Agoda’s compliance, automation, and risk‑mitigation agenda in a fast‑growing, platform‑driven environment.

As Agoda continues to evolve, the scope of this role may expand. You will be expected to adapt, grow, and take on new responsibilities as the organization and regulatory landscape change.

Key Responsibilities

Tax Systems Design & Implementation

• Contribute to the design, implementation, and continuous enhancement of tax and tax‑related systems, with a primary focus on indirect tax engines and tax services
• Partner with Finance, Accounting, Product, and Engineering teams to define, test, and embed tax requirements into core platforms
• Own and support ERP tax configuration and maintenance, including tax codes and related setup
• Support the integration and optimization of external tax engines and tools across ERP, billing, and payment systems
• Support tax technology initiatives end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support

Indirect Tax Compliance Enablement

• Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions
• Embed system support for digital tax requirements such as e‑invoicing, real‑time reporting, and jurisdiction‑specific mandates
• Support the Tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness

Tax Data, Controls & Governance

• Support the definition and maintenance of tax‑relevant data models, ensuring accuracy, consistency, and usability across systems
• Work with Tax, Finance, and Technology teams to design and test automated tax controls embedded within systems and processes
• Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks

Cross‑Functional Collaboration

• Act as a Tax Technology Subject Matter Expert (SME) within the Finance function
• Translate tax requirements into clear, structured functional specifications and system logic that technology teams can build against
• Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements

Continuous Improvement & Change

• Identify opportunities to standardize, automate, and simplify tax processes through improved system design and usage
• Stay informed on indirect tax regulatory developments and assess their impact on existing tax technology solutions
• Contribute to the evolution of the Tax Data & Technology roadmap, supporting a scalable, compliance‑first tax ecosystem

Qualifications & Skills

• 6+ years of experience in tax technology, tax systems, or tax transformation projects within a multinational or digital business
• Degree in Accounting, Tax, Finance, Information Systems, Computer Science, or a related field; professional tax or accounting qualification is a plus
• Proven experience translating indirect tax requirements into system logic, tax determination rules, and configurations
• Hands‑on experience with ERP systems and indirect tax engines, including configuration, testing, and issue resolution
• Familiarity with automation and data analytics tools (e.g. Alteryx, Power BI, or similar)
• Strong ability to analyze end‑to‑end transaction flows, identifying tax determination gaps, data quality issues, and system limitations
• Comfortable working cross‑functionally with Finance, Accounting, Product, Engineering, and Tax teams
• Clear, structured communicator with strong documentation skills, able to explain system logic and tax behavior to non‑technical stakeholders
• Experience working in agile or iterative delivery environments is a plus
• Able to operate effectively in a fast‑changing environment, with the flexibility to grow as the role evolves

#Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData

The Opportunity:  

As a Manager, Tax Technology, you will play a critical role in the design, implementation, and ongoing maintenance of Agoda's tax systems, with a strong focus on indirect tax engines and compliance enablement.  Based in Bangkok with Agoda Services Co. Ltd, this role will report to the Tax Data & Technology Associate Director and sit within a broader Tax team that is rapidly expanding in response to the evolving global tax landscape for digital services. While embedded within the Tax and Finance organization, you will work closely with Product, Technology, Supply, Legal, and Senior Leadership teams, as well as collaborate with sister brand companies and our US parent company. 

This is a systems‑first, hands‑on role at the intersection of tax, data, and technology. You will design and operationalize tax logic, tax classification, and tax determination within Agoda's tax systems, translating complex tax requirements into scalable solutions that integrate seamlessly with billing platforms, ERP, and compliance tools.  The role offers a unique opportunity to influence how tax technology is designed and operated in a high‑growth, platform‑driven environment, while contributing directly to Agoda’s long‑term compliance, automation, and risk‑mitigation strategy. 

As Agoda continues to evolve, the scope of this role may expand over time. You will be expected to adapt, grow, and take on new responsibilities as the organization and tax landscape change.    

Key Responsibilities 

Tax Systems Design & Implementation 

• Contribute to the design, implementation, and enhancement of tax and tax-related systems, with a primary focus on indirect tax engines and tax services. 

• Partner with Product/Engineering and Finance teams to define, test, and embed tax requirements into core platforms and systems. 

• Own and support ERP tax configuration and maintenance, including tax codes and related setup. 

• Support the integration and optimization of external tax engines and tools across ERP, billing, and payment systems 

• Support tax technology projects end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support. 

Indirect Tax Compliance Enablement 

• Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions 

• Help embed system support for digital tax requirements such as e‑invoicing, real‑time reporting, and other local mandates as required. 

• Support the tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness. 

Tax Data, Controls & Governance 

• Support the definition and maintenance of tax‑relevant data models, ensuring data accuracy, consistency, and usability across systems. 

• Work with Tax, Finance, and Product/Tech to design and test automated controls within tax processes and systems. 

• Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks. 

Cross‑Functional Collaboration 

• Act as a hands‑on tax technology partner to Finance, Accounting, Product, and Engineering teams. 

• Translate tax requirements into clear functional specifications and system logic that technology teams can build against. 

• Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements. 

Continuous Improvement & Change 

• Identify opportunities to standardize, automate, and simplify tax processes through improved use of systems. 

• Stay informed on indirect tax regulatory changes and assess their impact on existing tax technology solutions. 

• Contribute to the evolution of the Tax Data & Technology roadmap, supporting a scalable, compliance‑first tax ecosystem. 

Qualifications & Skills Required 

• 6+ years of experience in tax technology, tax systems or tax transformation projects within a multinational or digital environment. 

• Degree in Accounting, Tax Economics/Law, Finance, Information Systems, Computer Science, or related field; professional tax or accounting qualification is a plus. 

• Proven experience translating indirect tax requirements into tax determination logic and system configurations. 

• Hands‑on experience with ERP systems and indirect tax engines, including configuration, testing, and issue resolution. 

• Familiarity with automation tools and data analytics platforms (e.g., Alteryx, PowerBI, etc) 

• Strong ability to analyze end‑to‑end transaction flows, identifying tax determination gaps, data quality issues, and system limitations. 

• Comfortable working cross‑functionally with Product, Engineering, Finance, and Tax to deliver scalable, compliance‑first solutions. 

• Clear, structured communicator with strong documentation skills, able to explain tax engine logic and system behavior to non‑technical stakeholders. 

• Experience working in agile or iterative delivery environments is a plus. 

• Able to adapt and operate effectively in a fast-changing environment, with scope to grow as the role evolves. 

 #Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData

• This position is open to both Thai and foreign nationals.
• Candidates must have at least 4 years of experience working in a managerial role.
• Please submit your application in English. Applications in other languages will not be considered.
• Preference will be given to candidates who can attend an in-person interview at our office in Bangkok.

Are you a dynamic leader with a proven ability to motivate and guide a high-performing team of Campaign Specialists? Are you passionate about driving the seamless execution of digital cross-channel marketing strategies for our global clients? If you thrive in a fast-paced, international working environment and are seeking an exciting management position, we invite you to consider the role of Marketing Operations Manager at our Bangkok office!

What will your day look like?

As our new Marketing Operations Manager, you will be responsible for the smooth running of our daily operations and implementation of client campaigns, ensuring the continuous development of staff and operation services. More specifically, your tasks include: 

• Overseeing the team's daily operation and workload distribution 
• Ensuring compliance with Service Level Agreements such as quality assurance and time-to-market activity 
• Recruitment and people management and development 
• Supporting initiatives by the Country Lead and Global Directors 
• Reporting on progress and development for internal and external stakeholders 
• Risk management and mitigation 

Since we operate in a global environment with global clients covering multiple time zones, we expect you to be flexible with a can-do attitude. 

Who are you going to work with?

Our Bangkok office is currently made up of 45 employees and growing! You will be managing a very competent team of approximately 5-12 employees and operate as the link between our various in-house departments. 

We work closely together with our colleagues in Copenhagen (HQ) as well as our other 3 office locations in Toronto, Lisbon and San Jose (Costa Rica). You will play a crucial part in growing our Bangkok office, work closely with your operations team, and report directly to the Country Lead. We are proud of our multicultural environment and dynamic atmosphere where we not only work together – we are great at having fun as well. 

What do you bring to the table?

As a person, you are curious, proactive, and energetic, enabling you to lead and motivate others. You are great at spotting new opportunities, and you act fast while being able to constantly balance between taking charge and making room for others.  

Further, we expect that you have:  

• Experience in and a solid understanding of omnichannel marketing  
• Solid experience with CRM, digital production, marketing personalization and automation, commercialization of services, or process optimization 
• Demonstrated experience with people and performance management as well as talent profiling and recruitment (6 - 8 years)  
• Proven ability to establish and maintain strong personnel and stakeholder relationships (6-8 years)  
• Extensive background in project management 
• Client management experience as a plus 
• Highly collaborative, driven by a strong sense of inclusion and diversity 
• Excellent communication skills, and highly proficient in the English language 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

Do you want to help create a smooth, professional employee experience in a fast-moving, international setup? As our People Operations Partner in Bangkok, you’ll own key employee lifecycle operations in the region and help land consistent global People processes locally. You’ll be the on-site go-to for operational People topics, with support and sparring from the wider People Experience team. 

What will your day look like?

In this role, you’ll be at the center of the employee lifecycle in Bangkok, ensuring People processes are smooth, accurate and on time and that local requirements are handled correctly. You’ll partner closely with our Regional Operations Director – APAC and collaborate with the local VML Thailand team to get contracts, changes and employee processes executed. Your key tasks include: 

• Coordinate recruitment efforts locally in close collaboration with hiring managers, talent acquisition and the local VML Thailand team 
• Own and coordinate employee lifecycle operations (joiners, changes/movers, leavers) 
• Coordinate contract signing and employment documentation with local partners (e.g., offer/contract, addendums for role/salary changes) 
• Trigger and coordinate key local employee processes (e.g., probation review coordination with operations and local partners, ensuring local requirements are followed) 
• Coordinate resignation/offboarding administration, including calculating end dates and ensuring required local resignation documentation is completed correctly 
• Coordinate local employee documentation requests with local partners (e.g., employment certificates, payslips) 
• Support coordination of local benefits administration with the local VML Thailand team 
• Maintain HR system data quality and documentation compliance, ensuring accurate records and clean documentation practices 

This is a 1-year fixed-term position to start. 

Who are you going to work with?

You will be part of our People Experience team of around 20 colleagues. While our headquarters are in Copenhagen, Denmark, the People team is distributed globally across regions, supporting a highly international organization with colleagues from many different backgrounds. As the business continues to develop, our ways of working and People processes evolve alongside it, so you can expect variety, a fast pace and plenty of opportunities to learn and improve how things are done. 

In Bangkok, you’ll work closely with our Regional Operations Director – APAC and collaborate day-to-day with the local VML Thailand team. Even though you’ll be the only People Operations person on-site, you’ll have strong support and sparring from the People Experience teams in EMEA and the Americas. As part of a global team, you should expect some flexibility in working hours occasionally to join alignment meetings across time zones. 

What do you bring to the table?

You enjoy coordination and operational work, take pride in accuracy and can manage multiple tasks in a dynamic environment. You are structured, proactive and comfortable handling confidential information with discretion. In addition, you: 

• 3 – 4+ years of experience from a People Operations or HR operations/coordinator role and familiarity with Thai law and regulations 
• Are proficient in written and verbal English 
• Have strong organizational skills and attention to detail, with a clear follow-through mindset 
• Communicate clearly and professionally in writing and verbally 
• Are confident working with systems and data (HRIS experience is a plus) 
• Have solid Microsoft Office skills (especially Excel) and enjoy learning new tools 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-APAC

Role Overview:

We are looking for a hands on Identity Security Engineer to design, build, and operate Okta platform. This role owns the implementation and evolution of Okta Identity Governance, lifecycle automation, and identity centric security controls across the enterprise.

Key Responsibilities:

• Okta Identity Governance (OIG) & Lifecycle: Design and deploy Okta Identity Governance modules, including Access Requests, Certifications, and Entitlement Management.
• Develop and maintain custom workflows and policies within Okta IGA to enforce Segregation of Duties (SOD) rules during provisioning and access requests
• Design access certification campaigns and remediation workflows to satisfy audit requirements.
• Okta Platform Engineering: Manage Okta organization architecture (Groups, Rules, Policies) using Infrastructure-as-Code (Terraform) to ensure version control and reduce drift.
• Build and maintain Okta Workflows for lifecycle automation, custom notifications, and advanced logic beyond native features. Implement and enforce Multi-Factor Authentication (MFA) policies, Risk-Based Authentication, and Global Session Policies.
• Automation & Integration: Develop automation using Okta APIs, Event Hooks, and Workflows. Integrate Okta OIG with downstream applications for seamless provisioning.
• Partner with Detection Engineering to ingest Okta System Logs into the SIEM for threat monitoring.
• Governance, Risk & Compliance: Partner with GRC and Audit teams to support SOX, NIST requirements.
• Ensure identity controls are measurable, auditable, and enforced consistently.

Required Skills & Experience:

• 6+ years of hands-on experience operating Okta in a production environment.
• Experience with Okta Identity Governance (OIG): Setting up Access Requests, Review Campaigns, and Entitlements.
• Experience with Terraform (specifically the Okta Provider) for managing configuration as code.
• Ability to write scripts in Python or JavaScript/TypeScript for custom API integrations.

Job Summary

The Service Manager is a key operational leadership role responsible for overseeing and enhancing the service delivery experience of TrakCare and IntelliCare customers. Acting as the primary post-go-live point of contact, the Service Manager is accountable for driving customer satisfaction, ensuring SLA compliance, managing escalations, and coordinating internal delivery teams. This role bridges the gap between operational performance and strategic partnership, working closely with Account Management, Support, Implementation, and Product teams to ensure the successful delivery and continuous improvement of services.

With a deep understanding of product capability, deployment nuances, and customer priorities, the Service Manager plays a pivotal role in aligning service delivery with contractual obligations, business goals, and long-term relationship success.

Key Responsibilities

• Model after Epic’s support structure where each customer has a (non-exclusively) assigned point of contact within support
• Serve as the primary service delivery contact between the healthcare provider and internal technical/support teams.
• Oversee the end-to-end service lifecycle, ensuring SLAs and KPIs are met or exceeded.
• Coordinate and chair regular service review meetings with stakeholders, including incident, problem, and change management reviews.
• Monitor and report on system performance, availability, and user satisfaction; initiate improvement plans as needed.
• Manage escalations for major incidents and ensure timely communication and resolution.
• Maintain a clear roadmap of service enhancements, patches, and upgrades in collaboration with Programme Management.
• Ensure compliance with ITIL practices across incident, problem, change, and release processes.
• Track service requests, recurring issues, and risks, proactively addressing root causes to minimise disruption.
• Lead post-incident reviews and coordinate problem management investigations and follow-ups.
• Liaise with internal teams for escalated technical support and product guidance.
• Collaborate with customer clinical informatics, IT, and operational teams to align the service to business and clinical needs.
• Maintain service documentation, including support contacts, escalation paths, and reporting templates.

Skills & Qualifications

• Strong understanding of TrakCare/IntelliCare modules and their integration within clinical workflows.
• ITIL-qualified and experienced in IT Service Management (ITSM) within a healthcare or enterprise application support environment.Excellent stakeholder management, communication, and negotiation skills.
• Proven experience handling service escalations and high-impact incident response.
• Analytical and detail-oriented approach to service metrics and problem-solving.

This Isn't a Maintenance Role.

You Don't Just Report the Numbers. You Change What They Mean.

Agoda Finance doesn't sit on the sidelines. We sit at the table where decisions get made — and we make sure those decisions are backed by the sharpest financial thinking in the room.

We're looking for someone who sees a set of financials and immediately asks "what does this tell us, and what should we do about it?" Someone who can walk into a room of senior stakeholders, command their attention, and translate complex financial realities into clear, compelling narratives that drive action.

If you've spent your career building something — better processes, stronger controls, smarter reporting — and you're ready to do it at scale, across borders, and at one of Asia's most dynamic tech companies, this is your seat.

What You'll Own

🌏 International Financial Reporting

• Lead financial reporting across multiple jurisdictions — owning the numbers, the narrative, and the decisions that follow.
• Be the go-to voice for financial performance analysis that shapes how Agoda's leadership thinks about the business.
• Partner directly with Booking Holdings and affiliated global brands on cross-entity financial matters.

🏗️ Build What Doesn't Exist Yet

• Take the lead on high-impact finance projects — new payment methods, new product launches, new market entries.
• Design the data flows, workflows, and control frameworks that will underpin Agoda's next chapter.
• Drive UAT, post-go-live monitoring, and continuous improvement — from concept to execution.

🔒 Controls & Compliance That Actually Work

• Own the internal control environment across jurisdictions — SOX, Anti-Corruption, Corporate Policy — not as a checkbox exercise, but as a genuine competitive advantage.
• Oversee reconciliations across all significant balance sheet accounts and ensure exceptions are surfaced, understood, and resolved.
• Translate accounting policy into practical, operational guidance that teams can actually use.

🧾 Tax Intelligence

• Navigate corporate income tax, withholding tax, and indirect tax obligations across the countries where Agoda operates.
• Equip the Tax team with the precise, timely information they need to stay compliant and ahead of risk.

🚀 Lead, Develop, Elevate

• Build a team that's better because of you — through coaching, mentorship, and setting a standard of excellence.
• Create an environment where smart people are challenged, supported, and growing.

Who You Are

You're not looking for a quiet corner of the finance world. You're looking for leverage — a place where your intelligence, your judgment, and your drive to improve things actually moves the needle.

You bring:

• 15+ years of progressive finance and accounting experience, including meaningful time at management level.
• A track record of owning financial reporting end-to-end — not just producing it, but improving it.
• Deep fluency in local GAAP and/or US GAAP, internal controls, and multi-jurisdictional compliance.
• The ability to lead through complexity — across teams, time zones, and competing priorities.
• Exceptional communication skills — you can present to a CFO and coach a junior analyst in the same afternoon.
• Advanced Excel skills and comfort working in a data-rich environment.
• A Bachelor's or Master's degree in Accounting or Finance.

You'll Stand Out If You Have

• CPA qualification and a background in audit — you know where the bodies are buried, and you know how to make sure they stay buried.
• SQL and data analysis skills — because the best finance leaders don't wait for the data team to answer their questions.
• Experience working in or with high-growth tech companies or complex multinational structures.

Why Agoda Finance

This team has a seat at every major strategic conversation at Agoda. We don't just report on the business — we help shape it. You'll work on projects that matter, with people who are genuinely excellent, in a culture that rewards curiosity and rewards results.

Your career here has a path. Your ideas here have an audience. Your work here has an impact.

Ready to be part of something that moves fast and builds to last?

#Thailand #Singapore #Vietnam #Malaysia #Indonesia #Philippines #India #China #Japan #SouthKorea #UK #Germany #France #Netherlands #Spain #Italy #Sweden #Switzerland #Ireland #Denmark #Brazil #Mexico #Argentina #Chile #Colombia #Peru #USA #UnitedStates #FinanceManager #AccountingManager #Payout #AccountsPayable #AP #FinanceJobs #AccountingJobs #JobOpportunity #NowHiring #JoinOurTeam #FinanceCareers #AccountingCareers #Payments #FinancialOperations

About The Role

As an OTC Sales Trader, you will support the pricing, execution, and settlement of over-the-counter (OTC) digital asset trades for institutional, corporate, and high-net-worth clients.

You will work closely with senior traders, sales, and operations teams to gain hands-on exposure to crypto markets, client interactions, and OTC trade workflows. This role is ideal for talents who are passionate about digital assets, eager to learn, and comfortable working in a fast-paced environment.

• Execution & Pricing: Provide real-time price quotes, negotiate trade terms, and execute large-volume orders with minimal slippage.
• Relationship Management: Proactively build and maintain a network of institutional counterparties, funds, and corporate treasuries through "white-glove" service.
• Market Insights: Deliver "market color" to clients, translating complex dynamics (volatility, funding rates, liquidity shifts) into actionable trading ideas.
• Risk Management: Manage position exposures in real-time, adhering to strict internal risk frameworks and regulatory compliance
• Business Development: Partner with sales and product teams to identify new revenue streams, onboard new clients, and enhance internal trading infrastructure.

• Experience: Generally 3-5+ years in sales trading, with a proven track record of revenue generation and client flow.
• Education: Bachelor’s or Master’s degree in Finance, Economics, Engineering, or Mathematics.
• Technical Proficiency: Mastery of trading platforms (i.e. Binance, OKX, Bybit, Coinbase, Bitkub, Indodax, Tokocrypto)
• Soft Skills: Exceptional negotiation abilities, emotional discipline under pressure, and clear persuasive communication.

We have only scratched the surface. The online travel industry is an extremely dynamic and competitive space. Our aim is to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite our size, we operate in a startup-like environment. 

Work in the heart of Asia. This is an amazing opportunity if you're looking for an exciting adventure abroad while expanding your international research capabilities. You get a chance to live in one of the most beautiful and most visited cities in the world! 

This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok. 

UX Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. The research findings of UX Researchers impact Agoda's business success by informing Product teams regarding design or design process, end user experience, product direction, market strategy or similar.

Qualifications: 

• Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or any related field
• 7+ years of relevant experience in consumer-facing business domains
• You are very comfortable with planning, scoping, conducting, analyzing and communicating research  
• Experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.)  
• Experience with Quantitative research (metrics, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.)  
• Experience in evaluating, negotiating, and working with external research vendors 
• Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data 
• You are able to demonstrate critical thinking beyond business requests
• You are a great storyteller and communicator, able to speak fluently to business people, designers, engineers and other stakeholders (in English)  
• You enjoy collaborative work in a dynamic, data-driven and creative environment 

Responsibilities: 

General Role Expectations:

• Demonstrates critical thinking beyond explicit business requests
• Functions independently in all operational research tasks
• Leads core end-to-end research activities - including driving research objectives, hypotheses, methodology, execution, analysis, and communication

Research Skills:

• Good judgement when evaluating research opportunities, e.g. importance, urgency, and impact for team
• Ability to reasonably challenge details of research requests, and propose solid research solutions
• Strong project execution with existing skills while constantly expanding his/her breadth and depth of abilities.
• Knowledge of approaches for both quantitative and qualitative research, effectively triangulating findings, methods, and theories with others.
• Application of tools and inspection methods to quantify the value and efficiency of research
• Ability to adopt and adapt well-established methods according to product/project situations, and innovate new methods in collaboration with more senior researchers
• Knowledge of or ability to quickly learn key software tools common in the field (e.g. for surveys, diary studies, analysis)
• Knowledge of data compliance and ethics in all of their activities.

Collaboration & Collaboration:

• Drives cross-discipline/department collaboration via research insights/activities.
• Collaborates efficiently with other researchers and other disciplines, with clear commitments in case of shared ownership.
• Demonstrates excellent communication skills; tailors communication style for different audiences, concise and to the point, open to taking input and feedback

Research Community Contributions:

• Contributes to the research community in one or more ways - sharing work/ methodologies, coaching and/or mentoring other core or junior researchers, screening of Research candidates

#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #lisbon #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul

Get to know our team:

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we’re also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.  

Job Description:

• Manage day-to-day activities of the company’s finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards.  

• Manage the invoicing process, aging reports and tracking the overdue receivables working closely with the collections function 

• Reporting and optimizing the bad debt provisions process. 

• Troubleshoot daily operational issues and work closely with other stakeholders especially IT teams to come up with solutions.  

• Manage and implement Company’s initiatives and projects from finance and accounting perspective. This includes providing requirements, designing, and performing UAT, designing new workflow and monitoring post go-live processes.  

• Identify opportunities to drive processes improvement and automation.  

• Provide reports and analysis using finance operations data e.g. processing fees incurred data to support management decision making.  

• Coordinate with various units to ensure timely and accurate data is available for preparation of financial information for internal and external reporting.  

• Supervise day-to-day operations and month-end closing for related areas.  

• Maintain the internal control environment in the Company’s operations that are in compliant with corporate policies as well as SOX requirements etc.  

• Provides oversight, training, and coaching to department associates.  

• Address ad-hoc requests and issues.  

What you’ll need to succeed:  

• Bachelor’s/Master’s Degree in Accounting or Finance or CPA qualification.  

• Around 8 years of working experience in finance operations (either accounts payable or accounts receivable functions), risk control or Finance functions with some experience at management level, including some managerial experience.  

• Strong problem-solving skills with the ability to think outside the box.   

• Flexible and able to adapt to a fast-paced environment with a growth mindset  

• Strong ability to prioritize and manage expectations.  

• Strong ability to communicate articulately and efficiently with stakeholders and your own team.  

• Excellent leadership and team management skills   

• Solid ability to prepare and carry out presentations to large and senior audiences.  

• Ability to handle and analyze large volumes of data  

• Experience in driving and implement process improvement.  

• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management and internal control   

It’s great if you have:

• Experience in online payment processes   

• Knowledge of SQL and data analysis tools 

Location:

• This is a Bangkok Based Position 

#bangkok #phuket #newyork #singapore #manila #jakarta #germany #malaysia #boston #manchester #edinburgh #london #receivables #AR #accountsreceivable #billing 

About the Role

 The Team Lead, Systems Engineering leads a team of professional Systems Engineers responsible for delivering consistent technical execution, strong customer outcomes, and measurable business impact across a defined region or segment. 

This role balances people leadership, operational execution, and technical oversight. It exists to ensure Systems Engineering efforts stay aligned to business priorities while adapting to a market that continues to change rapidly. 

Veeam has evolved beyond the legacy as a virtualization backup leader into a data resilience platform company. Customers now expect more than recovery—they expect confidence in their data as it becomes increasingly distributed, regulated, and consumed by analytics and AI initiatives. This role plays a direct part in that shift by developing teams that can guide customers through real change, not just product adoption. 

What You’ll Do

Data underpins modern business. It drives operations, customer trust, compliance, and innovation. At the same time, it has become one of the most exposed parts of the enterprise due to ransomware, system failures, architectural sprawl, and accelerating AI adoption. 

Data resilience is no longer a technical detail. It is a business requirement—and increasingly a prerequisite for responsible AI use. 

This role ensures that Veeam’s strategy becomes execution. By building strong teams, improving how work gets done, and aligning technical engagement to real customer needs, the Manager, Systems Engineering directly influences customer success, partner effectiveness, and Veeam’s credibility in a market where resilient, trusted data is foundational to both security and innovation. 

People Leadership & Team Effectiveness 

• Lead, mentor, and develop a team of professional Systems Engineers, ensuring consistent productivity, quality, and results. 
• Manage performance with clarity and fairness, providing coaching that supports growth and accountability. 
• Build a team culture that values preparation, ownership, and customer impact. 
• Improve processes and execution consistency to help the team scale effectively. 

Business & Operational Alignment 

• Align Systems Engineering activities to sales priorities, account strategies, and regional business plans. 
• Operate with sound judgment in day-to-day decisions, consulting leadership when scope or impact requires it. 
• Track progress against goals and adjust priorities as conditions change. 
• Ensure company initiatives are executed consistently and with purpose. 

Technical & Strategic Oversight 

• Guide teams through complex technical and customer challenges, helping them navigate ambiguity and competing priorities. 
• Serve as a technical escalation point, ensuring architectural quality and alignment to Veeam’s data resilience strategy. 
• Ensure teams can clearly position how resilient, secure, and governed data enables cloud, analytics, and AI initiatives, not just recovery. 
• Share field insight that improves positioning, execution, and cross-functional collaboration. 

Cross-Functional & Ecosystem Leadership 

• Partner closely with Sales Leadership to improve planning, prioritization, and execution. 
• Work across internal teams—including product, engineering, and alliances—to support customer and partner success. 
• Build strong working relationships with customers, partners, and technology vendors. 
• Support partner-led opportunities where appropriate to extend reach and capability. 

What You’ll Bring

• 8+ years of experience in pre-sales systems engineering, solutions architecture, or enterprise technology roles. 
• Experience leading professional teams in pre-sales systems engineering, solutions architecture, or enterprise technology roles in a customer facing environment.  
• A track record of mentoring, performance management, and improving team effectiveness. 
• Broad understanding of enterprise infrastructure and data-centric technologies sufficient to guide and challenge technical teams. 
• Ability to collaborate across functions and influence outcomes without relying on authority. 
• A mindset of curiosity, learning and innovation.  
• Clear, confident communication skills that keep teams aligned and focused. 
• Comfort operating in a fast-moving environment where priorities evolve. 
• Willingness to travel 50-75%. 

#LI-LW3

About the Job

As a Merchant Operations Analyst, you will play a critical role in enabling businesses to grow on Xendit’s platform. You will be responsible for reviewing and processing merchant KYC profiles in line with regulatory requirements and internal policies, assessing LDD, BDD, and business use cases to determine merchant eligibility.

Beyond onboarding, you will support payment channel activations by working closely with external partners and internal teams to ensure merchants are successfully set up to accept payments. You will coordinate submissions, track progress, resolve issues, and help unblock delays, while ensuring compliance and a smooth end-to-end experience for merchants.

In this role, you will collaborate with cross-functional teams including Compliance, Risk, Product, Sales, and Partnerships to solve onboarding and activation cases efficiently, always keeping customer experience at the forefront. You will also gain a strong understanding of payment flows, partner requirements, and regulatory considerations, and contribute to continuous improvements in processes and tools.

This role is ideal for someone who enjoys problem-solving, cross-team collaboration, and making a meaningful impact on how merchants experience Xendit from day one.

Qualifications

Behaviors

• Builds a collaborative and accountable team culture, fostering ownership and continuous improvement.
• Able to provide clear direction, align team priorities, and effectively manage team capacity and workload.
• Handles conflicts and escalations effectively while maintaining team morale and engagement.
• Strong analytical skills with a proactive mindset and effective communication.
• Able to think critically and creatively, offering assertive and practical solutions.
• Highly adaptable, detail-oriented, and flexible to changing priorities.
• Capable of multitasking and managing competing demands in a fast-paced environment.
• Resilient under pressure, with a positive attitude toward challenges and setbacks.
• Demonstrates strong leadership and team management skills, including coaching, mentoring, and performance management.

Experience

• Bachelor’s degree from a reputable university majoring in the following or equivalent:
• Business Administration
• Finance / Accounting
• Communications
• Computer Science/IT
• 3 to 5 years of experience working in a customer facing role, Merchant Onboarding or of similar nature. Fresh Graduates from reputable universities are welcome to apply.
• Must be Professionally fluent in both English and Thai
• Standard proficiency with Microsoft Office or Google Suite tools (Word, Excel, Powerpoint, Gdocs, Gsheets, Gslides)
• Plus points if you have prior experience in a fintech/banking operations function or previously worked with opening client accounts

Responsibilities

• Lead the Merchant Operations for Thailand team, overseeing performance management, coaching, and team development.
• Monitor team performance and identify improvement areas, working with relevant stakeholders to drive enhancements.
• Coordinate with local and global stakeholders to ensure a smooth merchant onboarding experience and aligned requirements.
• Drive operational excellence by improving processes, reducing inefficiencies, and ensuring SLA adherence.
• Act as the escalation point for complex cases and ensure timely resolution.
• Collaborate with Product, Compliance, Risk, and Partnership teams to streamline onboarding and activation processes.
• Lead implementation of new tools, workflows, and automation initiatives (e.g. AI, Admin Dashboard improvements).
• Track and report key operational metrics, providing insights and recommendations for improvement.
• Support new market launches by setting up processes, tools, and team readiness.
• Foster a collaborative team culture and drive continuous improvement initiatives.

The Human Resource Generalist will run the daily functions of the Human Resource (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

Your Role & Responsibilities

HR Operations

• Use HR software to manage payroll and employee benefits, including bonuses, leaves, and conduct absences administration
• Organize soft copies of employee records

• Provide support in all government related claims submission
• Employee onboarding and offboarding

Recruitment

• Proven track record of successfully sourcing and hiring top talent across various roles and industries
• Experience with full-cycle recruiting, from job posting to offer negotiation and onboarding
• Proficiency in using Applicant Tracking Systems (ATS) and other recruitment software tools
• Strong ability to build and maintain relationships with hiring managers, candidates, and external partners

Policies & Compliance

• Ensure compliance to all government/statutory regulations under the Employment Act.
• Update the Employee Handbook, HR policies and related procedures.
• Ensure legal compliance by monitoring and implementing applicable human requirements and conducting investigations
• Support industry standards certifications ie ISO, DPTM, etc

Learning & Development

• Plan onboarding strategies and perform new employees’ orientation to deliver an exceptional early experience
• Organise company’s material learning and sharing
• Coordinate and track employee trainings/certifications  

Employee relationship

• Coordinate employee satisfaction surveys and give actionable insights to improve employees’ experience
• Support employees with efficient problem-solving when any human resources issues arise
• Recommend and develop employee relations practices to foster a positive employer-employee relations
• Conduct and analyze exit interviews and make actionable recommendations based on data
• Reinforce the company policies, rules, and procedures to ensure employees’ safety

Performance Management 

• Process documentation and prepare reports relating to performance evaluations
• Maintain the work structure by updating job requirements and job descriptions for all positions according to HR objectives
• Organize quarterly and annual employee performance reviews

Skills & Qualifications

• Candidate must possess at least a Bachelor's Degree Human Resource Management, Business Studies/Administration/Management or equivalent.
• At least 2 years of working experience in the related field is required for this position.
• Able to work independently in a fast-paced changing environment.
• Proactive working attitude; Able to work under pressure.
• Familiar with Microsoft Word, Excel, Power Point, Outlook.
• Likes to interact with all levels of people.

As a Project Manager (Agile), you will play a critical role in driving the successful delivery of digital solutions for our clients. You will collaborate with cross-functional teams, including Business Analysts, Solution Architects, and Developers, ensuring projects are completed on time, within scope, and aligned with business objectives. You will also lead Agile project management efforts, implementing best practices, optimizing workflows, and ensuring effective stakeholder engagement.

Your responsibilities will include, but not be limited to:

• Oversee end-to-end project management, ensuring successful project delivery within budget and scope.
• Implement Agile methodologies to drive iterative development, stakeholder collaboration, and adaptive planning.
• Manage project timelines, risks, and dependencies, proactively identifying and mitigating challenges.
• Collaborate with business and technical teams to define project goals, deliverables, and key milestones.
• Ensure compliance with IT governance frameworks, security standards, and quality assurance processes.
• Provide leadership and guidance to project teams, fostering a culture of continuous improvement and innovation.
• Support post-implementation operations, ensuring smooth system maintenance and monitoring.

What you’ll bring

• 5-8 years of experience in project management, with a strong background in Agile methodologies.
• Proven experience leading full software or product development lifecycles, preferably in Agile environments.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making.
• Experience in audit, quality management, and portfolio management is an added advantage.
• Project Management certification (e.g., PMP, CITPM, COMIT, PMI) is preferred.
• Bachelor’s degree (or equivalent) in Computer Science, Information Systems, Engineering, or related discipline.

Capco, a Wipro company, is a global technology and management consultancy specialising in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organisations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

A solution architect is responsible for designing detailed technical solutions with a strong focus on integration with Thailand’s local systems, data, and services. The role ensures that all solutions are aligned with local business requirements and comply with regulatory standards, while delivering scalable, secure, and efficient architectures.

What You’ll Do

• Develop comprehensive solution designs for new features and integrations. 
• Specialize in local system integration (e.g., PromptPay, National ID, local reporting interfaces).
• Apply deep knowledge of Thai financial technology infrastructure and data standards.
• Collaborate with development teams to ensure successful implementation and compliance by design.

What We’re Looking For

• 7+ years as a Solution Architect or senior engineer, with in-depth, proven experience in system integration within the Thai financial services sector.
• Strong technical skills in API design, cloud-native principles, and data integration patterns.
• Proficient in Thai and English at intermediate level or above, sufficient for technical discussions, meetings, and written documentation

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

Capco, a Wipro company, is a global technology and management consultancy specialising in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organisations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

A Senior Backend Engineer is responsible for designing and developing scalable backend systems in alignment with enterprise architecture and IT standards. The role focuses on delivering high-quality Java-based applications, following SDLC and banking compliance requirements, while continuously adopting modern technologies, including AI/ML frameworks.

The engineer will enhance and maintain existing systems, troubleshoot production issues as 3rd tier support, and collaborate closely with cross-functional teams—particularly AI/ML teams—to integrate advanced capabilities such as conversational AI into backend services. Strong emphasis is placed on code quality, system reliability, and continuous technology improvement.

What You’ll Do

• Technical analysis and application design aligned with standards in IT Blueprint.
• Adopt and apply proper technology in development, including emerging AI frameworks. 
• Develop with proper programming language (Java, etc.) and ensure high-quality code.
• Support technology-related information required for development.
• Keep updated on IT application technology to be able to adopt properly, especially in AI/ML domains.
• Apply application development with SDLC methodology and comply with banking regulations.
• Identify areas for modification in existing programs and subsequently develop these modifications.
• Write and implement efficient code with quality embedded.
• Troubleshoot and fix related problems to ensure smooth and efficient banking service/operation as 3rd tier support. 
• Collaborate with AI/ML teams to integrate conversational AI capabilities into backend banking services.

What We’re Looking For

• 8+ years experience in software development, with a focus on backend systems.
• 3+ years strong experience in Java, Spring Boot, PostgreSQL, and RESTful APIs.
• 3+ years experienced in Scrum/Agile methodologies. 
• Understand related software design diagrams such as UML, ER, etc.
• Experienced in Microservices architecture.
• Experienced in extreme programming, TDD, pair programming.
• Experienced in any public cloud such as Azure, AWS, or GCP.
• Experienced in Container and Docker Compose is a plus.
• Experienced in Deployment and DevOps is a plus.
• Proficient in Thai and English at intermediate level or above, sufficient for technical discussions, meetings, and written documentation
• Can work at the office at least 4 days a week (Mon-Thu)

Preferred Qualifications

• Experience with Java-based AI frameworks such as Spring AI, LangChain4j, or Semantic Kernel.
• Knowledge of prompt engineering and designing prompts for financial/banking contexts.
• Proven interest in AI technologies and their application in financial services (e.g. conversational banking, intelligent assistants).
• Experience integrating LLM APIs (OpenAI, etc.) with secure and compliant backend systems. 

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

The Cloud Engineer Lead is responsible for leading and governing the bank's cloud infrastructure and platform operations to ensure secure, reliable, scalable, and cost-effective cloud services. This role manages Cloud Operations and DevOps engineers, drives automation and infrastructure standardization, and ensures cloud operations comply with regulatory and security requirements applicable to a Virtual Bank.

What You’ll Do

• Govern cloud architecture, landing zone design, and cloud environment standards.
• Lead DevOps and Cloud Operations engineers to ensure stable and efficient operations.
• Implement and enforce infrastructure-as-code (IaC) and automation practices for provisioning, scaling, and configuration.
• Oversee deployment, monitoring, availability, and performance of cloud resources including compute, network, storage, and platform services.
• Ensure cloud security baseline, identity and access management, logging, and monitoring are implemented and maintained.
• Drive cloud cost optimization and usage governance. 
• Ensure cloud operations comply with regulatory and security standards (e.g. BOT, ISO 27001).
• Lead cloud-related incident response, major incident support, and root cause analysis. 
• Coordinate with Application, Network, Data Platform, and Security teams on cloud integration and operations.
• Liaise with cloud service providers and vendors, manage contracts, and monitor service-level agreements. 
• Maintain cloud architecture diagrams, operational procedures, and runbooks.
• Drive continuous improvement initiatives to enhance cloud security, reliability, and operational efficiency. 

What We’re Looking For

• Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree is preferred.
• Minimum 5 years of experience in IT infrastructure or cloud operations.
• Strong hands-on experience with cloud platforms (Azure preferred; AWS or GCP is a plus).
• Solid knowledge of cloud networking, load balancing, application gateways, and cloud-native services. 
• Proficiency in automation, scripting, and infrastructure-as-code tools (e.g. Terraform, Ansible, PowerShell).
• Good understanding of IT security standards, regulatory compliance, and audit requirements in a regulated environment. 
• Strong leadership, communication, and problem-solving skills, with experience supporting 24x7 operations.
• Proficient in Thai and English at intermediate level or above, sufficient for technical discussions, meetings, and written documentation

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

Capco, a Wipro company, is a global technology and management consultancy specialising in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organisations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

A Tech Lead (Full Stack) is responsible for leading the design and development of full-stack applications in alignment with IT architecture standards. This role focuses on delivering high-quality, scalable solutions while ensuring compliance with SDLC processes and regulatory requirements.

What You’ll Do

• Technical analyst and application design aligned with standard IT blueprint
• Adopt and apply proper technology in development 
• Develop with proper programming language
• Support in technology related information required for developing 
• Keep updated IT application technology to be able to adopt properly
• Apply application development with DLC methodology and comply with regulations 
• Prepare readiness of application systems for business continuity management
• Identifying areas of medication in existing programs and subsequently developing these modifications 
• Writing and implementing efficient code with qualified embedded
• Working closely with other developers, UX designers, business and system analysts 
• Help in team leading in case the leader is absent • Support in code review and standard review related activities 
• Trouble shooting in fixing on the related program solving to ensure the smooth and efficient banking service/operation as 3rd tier support 

What We’re Looking For

• 10+ years of experience in software development
• 3+ years of strong experience in Java, Spring boot, PostgresSQL, and RESTful
• 3+ years of strong experience in ReactJS, TypeScript
• 5+ years of experience in Scrum Agile methodologies 
• Understanding related software design diagrams such as UML, ER, etc.
• Experience in managing a software development team
• Experience with Microservice architecture
• Experience with any public cloud such as Azure, AWS, GCP 
• Experience with Container and Docker Compose is a plus
• Experience in Deployment and DevOps is a plus
• Strong leadership presence
• Able to work in a high-pressure and politically complex environment
• Excellent stakeholder management skills
• Very strong English communication skills (both spoken and written)

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1

#LI-Hybrid

The Opportunity:

As an Indirect Tax Manager, you will have the unique opportunity to work in Bangkok for Agoda Services Co. Ltd. You will be part of a broader tax advisory team that is rapidly growing in light of the changing tax landscape for digital services. While being part of the broader Tax and Finance team (more than 300 professionals) you will also work closely with the Product, Commercial and Legal teams.  

The aim of this position is to manage global tax advisory matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations across the globe, with special focus on relationship and transactions with Strategic Partners in a fast‑evolving business environment. You will have end-to-end responsibility for your own projects from scoping the challenge (incl. budgeting) to the overall solution (execution and implementation), including stakeholder management and relationships with our tax advisors. While this role remains very hands-on, you will also be expected to contribute to the long-term vision of the tax team and to share your tax technical expertise with the broader team to support their growth.  

This role involves interaction with our Senior Leadership Team, US parent company, sister brands, international offices, business managers, functional teams, IT and other finance and legal colleagues. Due to rapid growth of the organization, the tasks and duties of this role may evolve over time.  You are expected to proactively identify new areas where tax support is needed, take initiative in shaping solutions, and take on additional challenges and responsibilities as they arise.  

You will operate in a highly dynamic, project‑driven environment where business models, products and partnerships evolve rapidly, requiring strong initiative, proactive problem‑solving and being comfortable with ambiguity.

What You’ll Do:

Key Roles and Responsibilities 

• Assessment of indirect tax position and interpretation of our business models 
• Analyze indirect tax implications and define requirements for existing and new programs/products and partnerships proactively identify risks and opportunities, make relevant key decisions and drive the practical implementation of these requirements in internal systems
• Research and keep abreast of global indirect tax developments, evaluate and decide on necessary business and process changes, develop and execute plans accordingly to ensure compliance with new tax rules and regulations
• Work on contracts and evaluate/work on them from an Indirect Tax Advisory perspective. 
• Manage and oversee indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.
• Manage, influence, and challenge cross-functional stakeholders (Commercial, Product, Legal, Finance, IT, etc.) to ensure tax compliant and scalable solutions, assertively representing tax requirements while balancing business objectives.
• Solid understanding of how indirect taxes affect in-house financial applications and systems,
• Oversee and support team members working on reconciliation of revenue, purchase, output VAT/GST and input VAT/GST with financials
• Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and support team members with accurate and timely indirect tax reporting and tax payments.Responsible for indirect tax awareness and appreciation within the Agoda group.
• Contribute to the long-term vision of the tax team

Required Qualifications: 

• Bachelors or Master’s degree in Tax Economics/Law, Accounting, Finance or any business/similar related field. Graduate degree in taxation is an additional asset
• Minimum 8 years of indirect tax experience in a Big 4 / Top law firm / major in-house experience is a plus
• Solid technical knowledge of indirect taxes (VAT/GST) in a global environment is a must. Previous experience in APAC, EMEA or US regions is a plus  
• Detail-oriented individual who independently and proactively lead medium/high complexity projects with global impact (cross-functional) drive them through problem definition, design, execution, analysis, recommendation and implementation
• Project management expertise and organizational skills are a strong plus.
• Strong English) verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues to senior leadership
• Experience with indirect tax setup in systems, including ERP systems (Oracle) is an asset
• E-commerce or travel industry experience is a plus

Preferred Qualifications: 

• Self-motivated, proactive and results-oriented working with identifying, defining and scoping challenges and opportunities, taking full ownership of tasks and responsibilities
• Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams
• Ability to clearly express ideas and adapt communication style to different stakeholders (e.g., senior leadership, commercial teams, product and engineering), while being confident and assertive in presenting tax positions
• Having a good grasp of detail whilst understanding the “bigger picture”
• Demonstrated can-do mindset, with the ability to take ownership in ambiguous situations, have sound judgment with incomplete information, and move projects forward
• Energetic and driven personality
• Comfortable working in a fast paced and dynamic environment, managing shifting priorities and evolving projects/business and adapting well to change

#hongkong #singapore #thailand #spain #madrid #barcelona#london #newyork #shanghai #jakarta #bali #tokyo #osaka #yokohama #hcmc #hanoi #taipei #phuket #seoul #manila #kualalampur #rome #hungary #italy #france #dublin #ireland #budapest #hongkong #toronto #vancouver #4 #ACCT  #newdelhi #gurugram #hyderabad #bangalore #Afghanistan
#Albania
#Algeria
#Andorra
#Angola
#AntiguaAndBarbuda
#Argentina
#Armenia
#Australia
#Austria
#Azerbaijan
#Bahamas
#Bahrain
#Bangladesh
#Barbados
#Belgium
#Belize
#Benin
#Bhutan
#Bolivia
#BosniaAndHerzegovina
#Botswana
#Brazil
#Brunei
#Bulgaria
#BurkinaFaso
#Burundi
#Cambodia
#Cameroon
#Canada
#CapeVerde
#CentralAfricanRepublic
#Chad
#Chile
#China
#Colombia
#Comoros
#Congo
#CostaRica
#Croatia
#Cyprus
#CzechRepublic
#Denmark
#Djibouti
#Dominica
#DominicanRepublic
#EastTimor
#Ecuador
#Egypt
#ElSalvador
#EquatorialGuinea
#Eritrea
#Estonia
#Eswatini
#Ethiopia
#Fiji
#Finland
#France
#Gabon
#Gambia
#Georgia
#Germany
#Ghana
#Greece
#Grenada
#Guatemala
#Guinea
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#Guyana
#Haiti
#Honduras
#Hungary
#Iceland
#India
#Indonesia
#Ireland
#Israel
#Italy
#IvoryCoast
#Jamaica
#Japan
#Jordan
#Kazakhstan
#Kenya
#Kiribati
#Kuwait
#Kyrgyzstan
#Laos
#Latvia
#Lebanon
#Lesotho
#Liberia
#Libya
#Liechtenstein
#Lithuania
#Luxembourg
#Madagascar
#Malawi
#Malaysia
#Maldives
#Mali
#Malta
#MarshallIslands
#Mauritania
#Mauritius
#Mexico
#Micronesia
#Moldova
#Monaco
#Mongolia
#Montenegro
#Morocco
#Mozambique
#Myanmar
#Namibia
#Nauru
#Nepal
#Netherlands
#NewZealand
#Nicaragua
#Niger
#Nigeria
#NorthMacedonia
#Norway
#Oman
#Pakistan
#Palau
#Panama
#PapuaNewGuinea
#Paraguay
#Peru
#Philippines
#Poland
#Portugal
#Qatar
#Romania
#Rwanda
#SaintKittsAndNevis
#SaintLucia
#SaintVincentAndTheGrenadines
#Samoa
#SanMarino
#SaoTomeAndPrincipe
#SaudiArabia
#Senegal
#Serbia
#Seychelles
#SierraLeone
#Singapore
#Slovakia
#Slovenia
#SolomonIslands
#Somalia
#SouthAfrica
#SouthKorea
#Spain
#SriLanka
#Suriname
#Sweden
#Switzerland
#Taiwan
#Tajikistan
#Tanzania
#Thailand
#Togo
#Tonga
#TrinidadAndTobago
#Tunisia
#Turkey
#Turkmenistan
#Tuvalu
#Uganda
#Ukraine
#UnitedArabEmirates
#UnitedKingdom
#UnitedStates
#Uruguay
#Uzbekistan
#Vanuatu
#VaticanCity
#Vietnam
#Yemen
#Zambia
#Zimbabwe

Get to know our team 

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we’re also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. 

Job Description 

• Manage day-to-day activities of the company’s finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards. 
• Lead day-to-day finance operations for Accounts Receivable and Revenue, ensuring compliance with accounting standards, regulations, SOX, and internal policies.
• Define and execute the global/regional AR strategy aligned with business goals, cash-flow optimization, and risk management.
• Drive standardization, automation, and optimization of invoicing, aging, and overdue receivables management in partnership with Collections.
• Own AR performance reporting and KPIs (DSO, CEI, overdue %, dispute aging, bad debt) and deliver actionable insights to management.
• Manage and continuously improve the bad-debt provisioning process through analysis, controls, and governance.
• Act as a key business partner, balancing commercial relationships with strong financial discipline and dispute resolution.
• Lead finance transformation initiatives and projects, including requirements definition, process design, UAT, go-live support, and post-implementation monitoring.
• Troubleshoot operational issues and collaborate cross-functionally with IT, Product, Finance Systems, Supply, and Customer Support to resolve root causes.
• Oversee month-end and year-end close activities related to receivables, ensuring timely and accurate internal and external reporting.
• Lead, mentor, and develop AR, billing, and collections teams; establish clear ownership, escalation paths, and a high-performance, metrics-driven culture. 

What you’ll need to succeed 

• Ideally a Masters in a Business field or  CPA/ CFA or related certification. But we are open to Bachelor’s degree holders with a great execution track record
• Minimum of 8-12 years of working experience in finance operations (either accounts payable or accounts receivable functions), FP&A with some experience at management level, including some managerial experience. 
• Strong problem-solving skills with the ability to think outside the box.  
• Flexible and able to adapt to a fast-paced environment with a growth mindset 
• Strong ability to prioritize and manage expectations. 
• Strong ability to communicate articulately and efficiently with stakeholders and your own team. 
• Excellent leadership and team management skills  
• Solid ability to prepare and carry out presentations to large and senior audiences. 
• Experience in driving and implement process improvement. 
• Familiar with financial & accounting management and internal controls

It’s great if you have 

• Experience in online payment processes 
• Knowledge of SQL and data analysis tools 

#India #Thailand #Malaysia #Singapore #Philippines #Vietnam #Indonesia #SriLanka #Bangladesh #Pakistan #China #Japan #SouthKorea #Taiwan #HongKong #Australia #NewZealand #UAE #SaudiArabia #Qatar #Oman #Bahrain #Kuwait #UnitedKingdom #Ireland #Netherlands #Germany #France #Spain #Portugal #Italy #Poland #Hungary #Romania #CzechRepublic #Bulgaria #Greece #Sweden #Denmark #Finland #Switzerlan

Get to know our team 

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we’re also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. 

Job Description 

• Manage day-to-day activities of the company’s finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards. 
• Lead day-to-day finance operations for Accounts Receivable and Revenue, ensuring compliance with accounting standards, regulations, SOX, and internal policies.
• Define and execute the global/regional AR strategy aligned with business goals, cash-flow optimization, and risk management.
• Drive standardization, automation, and optimization of invoicing, aging, and overdue receivables management in partnership with Collections.
• Own AR performance reporting and KPIs (DSO, CEI, overdue %, dispute aging, bad debt) and deliver actionable insights to management.
• Manage and continuously improve the bad-debt provisioning process through analysis, controls, and governance.
• Act as a key business partner, balancing commercial relationships with strong financial discipline and dispute resolution.
• Lead finance transformation initiatives and projects, including requirements definition, process design, UAT, go-live support, and post-implementation monitoring.
• Troubleshoot operational issues and collaborate cross-functionally with IT, Product, Finance Systems, Supply, and Customer Support to resolve root causes.
• Oversee month-end and year-end close activities related to receivables, ensuring timely and accurate internal and external reporting.
• Lead, mentor, and develop AR, billing, and collections teams; establish clear ownership, escalation paths, and a high-performance, metrics-driven culture. 

What you’ll need to succeed 

• Ideally a Masters in a Business field or  CPA/ CFA or related certification. But we are open to Bachelor’s degree holders with a great execution track record
• Minimum of 8-12 years of working experience in finance operations (either accounts payable or accounts receivable functions), FP&A with some experience at management level, including some managerial experience. 
• Strong problem-solving skills with the ability to think outside the box.  
• Flexible and able to adapt to a fast-paced environment with a growth mindset 
• Strong ability to prioritize and manage expectations. 
• Strong ability to communicate articulately and efficiently with stakeholders and your own team. 
• Excellent leadership and team management skills  
• Solid ability to prepare and carry out presentations to large and senior audiences. 
• Experience in driving and implement process improvement. 
• Familiar with financial & accounting management and internal controls

It’s great if you have 

• Experience in online payment processes 
• Knowledge of SQL and data analysis tools 

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Global Mobility Specialist, Agoda, Bangkok

Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, dynamic Global Mobility Specialist to help build our ability to provide high-quality customer service for our employees around the world. We expect the successful candidate to bring prior knowledge, quantitative acumen, and relevant immigration experience to the role. 

The Global Mobility Specialist plays a critical role in delivering a smooth, reliable, and positive employee experience for new hires and internal transfers relocating into Thailand. This role owns day-to-day immigration operations, supports stakeholders with expert guidance, and actively contributes to process improvement initiatives.

Local candidates only

 In this role, you will get to:

• Manage and coordinate Thailand immigration process for expatriate employees, new hires, relocation, and assignment into Thailand
• Deliver immigration services accurately and on time, ensuring compliance with regulations and agreed service levels
• Advise and support employees and stakeholders on immigration requirements, processes, and timelines
• Ensure expatriates receive clear, sufficient, and accurate information throughout the visa and work permit journey
• Proactively manage issues and escalations, involving the right stakeholders to ensure timely and effective resolution
• Take ownership of assigned tasks and processes, identifying opportunities to improve efficiency, quality, and employee experience
• Interpret immigration regulations, internal policies, and guidelines to recommend appropriate and compliant solutions
• Contribute to the development, documentation, and implementation of process improvements and standard workflows
• Collaborate with cross-functional teams, vendors, and authorities to support people services and transformation initiatives
• Support and mentor junior team members to meet performance and quality expectations
• Contribute to team collaboration, knowledge sharing, and People team initiatives

As part of a dynamic and evolving People team, the successful candidate will have opportunities over time to expand scope into broader employee lifecycle activities, including additional mobility services and global immigration support.

Desired Skills and Experience

• Bachelor’s degree or equivalent qualification
• Excellent command of English and Thai, with the ability to communicate professionally with Thailand government authorities and global embassies
• Min. 5-year experience in Thailand immigration, with experience in a BOI-registered company strongly preferred
• Strong attention to detail and accuracy, with a high standard of compliance and documentation quality
• Proven problem-solving skills, with the ability to interpret policies and guidelines to determine appropriate and practical solutions
• Experience in shared services, operations, or process improvement environments is a strong plus
• Strong interpersonal and communication skills, with a clear customer-service mindset and ability to work effectively in a multicultural environment
• Ability to influence and collaborate with stakeholders to reach realistic, compliant, and mutually acceptable outcomes
• Demonstrates professionalism, sound judgment, and a high level of discretion, confidentiality, and ethical integrity

Get to Know Our Team – Security & Resilience at Agoda

At Agoda, our Security & Resilience Department plays a critical role in safeguarding the organization. We oversee security, governance, risk management, compliance, and security operations—alongside business resilience capabilities including Business Continuity Management (BCM), Disaster Recovery (DR), and Crisis Management.

Our mission is to ensure Agoda can prevent, withstand, and recover from disruptions, whether cyber, operational, or external, while protecting our people, customers, and business.

As the security and resilience landscape evolves at an incredible pace, we pride ourselves on being early adopters of emerging technologies and innovative solutions. If you’re passionate about working with cutting-edge tools in a fast-moving, dynamic environment, this is an exciting challenge to take on.

The Opportunity

We are looking for a dedicated GRC (Governance, Risk Management & Compliance) Specialist/Sr. Specialist to join our team.

In this role, you will collaborate closely with internal stakeholders to manage Information Security, Compliance, and Resilience risks. You’ll contribute across multiple areas including risk management, business continuity, disaster recovery, and broader GRC initiatives.

We’re seeking someone who is an independent, proactive thinker, a strong stakeholder manager, and a natural team player.

This position is open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to living and working in Bangkok.

In This Role, You Will:

• Apply strong knowledge of Risk Management, GRC functions, IT General Controls (ITGC), and industry frameworks (e.g., NIST CSF, PCI DSS, and other leading standards)
• Contribute to Business Continuity Planning (BCP), Disaster Recovery (DR), and Crisis Management programs, ensuring alignment with business and regulatory requirements
• Support Business Impact Analyses (BIAs) and help map critical functions, systems, and dependencies
• Continuously assess risks and ensure IT policies, procedures, and standards are effectively embedded into daily operations
• Deliver high-quality work in a dynamic environment with minimal supervision
• Partner with internal teams to enhance and mature security and resilience controls
• Track and ensure timely remediation of audit and risk assessment findings—never missing a deadline
• Proactively identify gaps and recommend improvements through strong written and verbal communication

What You’ll Need to Succeed:

• Bachelor’s degree in Business, Computer Information Systems, Computer Science, Information Systems Management, or equivalent experience
• At least 2–4 years of experience in a technology role, preferably within a security or resilience environment
• Strong understanding of international Information Security standards and frameworks
• Familiarity with BCM, DR, or Crisis Management concepts is a plus
• Ability to manage multiple projects and balance competing priorities
• Comfort analyzing operational and technical data under tight deadlines
• Independent, self-driven mindset with strong problem-solving skills
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly
• Strong project management capabilities

It’s Great If You Have…

• Experience leading global projects across multiple regions
• Demonstrated strengths in:
  • Attention to Detail – thorough and conscientious in execution
  • Stakeholder Management – ability to work effectively with clients and leadership
  • Oral Communication – clearly conveys complex information
  • Problem Solving – identifies issues and determines accurate, relevant solutions
• Professional certifications such as CISA, CRISC, CISSP, or other relevant credentials

If you’re ready to help shape and strengthen both security and resilience in a global organization while working alongside talented professionals in an innovative environment, we’d love to hear from you.

The Opportunity:

The Treasury Manager – Banking and Strategy supports BKNG Treasury dedicated to the Agoda brand, leading the organization and execution of global banking operations across the Americas, EMEA, and APAC. The role spans bank relationship management (including banking wallet), commercial management (fees and interest), banking infrastructure, and treasury strategy. You will develop regulatory-compliant banking solutions and connectivity in collaboration with the Center of Expertise in Amsterdam, elevating capabilities through continuous improvement, automation, and robust controls.

You will drive strategy execution for complex initiatives (e.g., Connected Trip, regulated payments), through funds flow target operating model design, deliver data-driven recommendations to senior stakeholders, and enable efficient ways of working across Treasury via planning, budgeting, and service management. As BKNG scales, the role will evolve to include people's leadership.

In this role, you will get to:

• Lead and support global banking operations across Americas, EMEA, and APAC; oversee bank relationship management (wallet, fees), banking infrastructure, and treasury strategy.
• Develop fit-for-purpose, regulatory-compliant banking products/solutions; ensure effective connectivity (SWIFTNet, H2H, API, Open Banking) in partnership with the Center of Expertise.
• Drive continuous improvement: identify gaps, automate processes, and adopt technology with Treasury Data Science/Analytics and Banking Technology teams.
• Design, implement, and maintain process and control frameworks to meet SOX/business control requirements and manage banking operational risks; align with banking policies and guidelines.
• Own key performance deliverables within established governance; ensure business resilience and continuity for global banking operations.
• Plan and deliver complex, cross-functional initiatives across agencies, payments, and new revenue models; align stakeholders and outcomes.
• Partner with Treasury, Finance, and cross-functional teams to communicate findings, blockers, dependencies, and recommendations; influence up to VP level.
• Lead Banking and Strategy advisory for new verticals/products; negotiate with banks/fintechs; run workshops to define target operating models and ensure policy adherence.
• Contribute to annual planning and the longer-term banking operating model (people, systems, processes) aligned with company strategy.
• Ensure compliance with banking, payments, tax, legal, and AML/sanctions regulations.
• Act as an innovation catalyst across Treasury, Financial Services, and Payments by exploring opportunities, validating use cases, and supporting implementation of financial services solutions.
• Champion process improvement, waste reduction, automation, adoption of new technologies, and Six Sigma principles.

What you’ll Need to Succeed:

• Master’s degree or advanced diploma in Treasury Management or International Finance; 8–12 years of relevant experience;
• Proven expertise in bank relationship management (banking wallet), commercial management (fees, interest), and service level management (technical SLAs).
• Strong understanding of banking connectivity and technologies (SWIFT/API/H2H, Open Banking), bank account management, treasury management systems, and high-level payments architecture. Experience designing integrations across TMS, ERP, and banking platforms.
• Deep experience across banking, treasury, and financial services, including advanced FX, cash management, and risk management techniques.
• Advanced analytical skills; able to structure ambiguous problems, decompose into workstreams, and drive data-driven decisions.
• Excellent English communication and interpersonal skills; strong stakeholder management up to VP level, with consensus building and conflict resolution.
• Skilled in persuasion and negotiation to drive adoption of policies, target operating models, and solutions; experienced in leading workshops.
• Proven ability to lead cross-functional collaboration in a highly matrixed, complex environment; can influence broader strategy and vision.
• Sound judgment and trusted advisor to leadership; willingness and ability to mentor, inspire, and coach colleagues to enable One Team success.
• Demonstrated end-to-end global project delivery in product and/or commercial initiatives such as safeguarding models and compliance for regulated entities, global banking and payments solutioning, systems and technology enablement, global cash and liquidity management, and/or global risk management.
• Proven track record in designing and supporting end-to-end fund flow solutions in complex Asian markets
• Proven track record of optimizing fund flow costs, in domestic Asian markets, and cross border between domestic Asian markets and G10 markets

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore

Get to Know our Team:  

In the age of rapid technological advancement, the travel industry is more dynamic and complex than ever. Agoda’s Legal team is uniquely positioned to navigate this evolving global regulatory landscape. With a proactive mindset, the team tackles challenges head-on, providing decisive, solutions-oriented support while collaborating closely with multiple departments. We value out-of-the-box thinkers who are grounded in strong ethics and legal expertise, ensuring Agoda achieves the right results — the right way. 

Supporting this mission is our People Team — a true purveyor of opportunity. We search the globe for exceptional talent and foster an open, collaborative workplace built on diversity, equal opportunity, and potential. From seamless onboarding programs to continuous learning and development initiatives, we empower our employees to grow and thrive. Through comprehensive benefits and meaningful support systems, we ensure our people stay strong, healthy, and happy throughout their journey at Agoda. 

Together, our Legal and People teams play a critical role in driving Agoda’s success — protecting the business while empowering the talent that makes it all possible. As a Talent Acquisition Partner for the Legal team, you will sit at the intersection of these two impactful functions, helping us attract outstanding legal professionals who will shape Agoda’s future. 

The Opportunity: 

Join our dynamic team as a Talent Acquisition Partner / Senior Talent Acquisition Partner, where you'll play a pivotal role in shaping our workforce. Dive into the heart of recruitment, working collaboratively to source, screen, and connect with top-tier candidates. Your journey will involve close collaboration with key stakeholders to ensure that Agoda attracts and secures the brightest talents. This is more than a job; it's a chance for you to shape the future of our team and contribute to our success from day one. Seize the opportunity to build and implement best practices, making an immediate impact on our talent acquisition strategy 

In this role, you will focus on hiring for a variety of legal and compliance positions, including but not limited to Legal Operations, Contract Management, Corporate Governance, Compliance, Employment, Regulatory/Consumer Disputes, Product and Commercial Legal Counsel roles.  

Join us and be a key player in bringing exceptional individuals on board to drive Agoda's continued success!  

In this Role, you'll get to:

• Partner with hiring managers to understand their business objectives and hiring needs. Develop the recruitment strategy and ways to build a talent pipeline accordingly.  

• Own the full-cycle recruitment process ensuring a seamless, uniform, and positive candidate experience.  

• Build your network with high-potential talents to ensure that the business has access to the best talent in the market, working comfortably on a global level.  

• Engage in creative talent, mapping efforts for the purposes of building our candidate pipeline as well as to provide market intelligence to the business.  

• Work on recruitment projects and training to improve the standard for hiring within the organization.  

What you'll Need to Succeed: 

• 6-8+ years of recruiting experience in end-to-end recruitment   

• Demonstrated experience recruiting for legal roles, ideally within an in-house legal team for companies ideally in technology companies and platforms or for clients in the legal sectors 

• Ability to influence and partner with senior leadership across the company using a data driven approach.  

• Partner with hiring managers to define role requirements and target candidate profiles, while providing guidance on market expectations, job leveling, and competitive compensation packages to secure top talent 

• Experience closing candidates at all levels from early career to senior level candidates and negotiating complex compensation packages.  

• Strong computer skills and ability to work with different tools such as LinkedIn, Job Boards, Greenhouse, MS Office Suite, Power point and Excel 

• Excellent communication and interpersonal skills, with a strong ability to influence and “sell” opportunities, build trust with senior candidates, and guide them through jurisdictional changes and international relocation decisions 

• Ability to be proactive, identify areas of improvement, and drive process improvement initiatives.   

• Highly passionate about recruitment  

It's Great if you have:  

• Knowledge of recruiting and/or sourcing in APAC region  

• Experience hiring for legal professionals  

• Familiarity with legal qualifications, certifications, and the unique requirements of legal and compliance roles 

Get to Know our Team:  

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.  

The Opportunity: 

As a  Specialist - Oracle Fintech Data and Automation (FDA), you will be a key member of our team, using your 5+ years of experience to design, implement, and manage systems and processes controls that drive our Finance functions. You’ll take on the role of Compliance Owner for “Off The Shelf Systems (OTS),” working closely with IT, Product, Risk and Compliance, Auditors, and other departments. We’re looking for a results-oriented professional who can communicate effectively, manage projects, and collaborate across teams. 

You will be expected to confidently express your ideas and perspectives to stakeholders and manage projects with minimal supervision. Being comfortable with ambiguity, organized, and possessing strong interpersonal skills will be essential to your success. Your ability to influence, communicate, and drive change will be critical in delivering value to the business. 

In This Role, You'll Get to be a: 

• Tech, Process, and Compliance Advisor: Participate in business discussions, providing expert insights from both a finance and compliance perspective to ensure that technology and processes meet user needs, while adhering to risk management, segregation of duties (SoD), and access control standards. 
• Solution Implementer: Develop, configure, and implement off-the-shelf Oracle finance technology solutions, ensuring seamless integration with existing Oracle systems while maintaining strong controls around user access, security, and compliance. 
• Testing and Risk Contributor: Support testing phases, ensuring finance systems operate efficiently while upholding risk mitigation strategies, proper segregation of duties, and that access controls are correctly implemented throughout the development and testing lifecycle. 
• System and Compliance Evaluator: Regularly assess and improve Oracle finance systems and processes to enhance efficiency, mitigate risks, and ensure compliance with regulatory standards like SOX and internal access control policies. 
• Change Coordinator: Evaluate the impact of upstream changes on finance systems, reports, and access controls, collaborating with Oracle technical and business teams to ensure smooth and compliant implementation with a focus on mitigating potential risks. 
• Issue and Compliance Resolver: Serve as a liaison between business and tech teams to analyze and resolve software or technical issues, ensuring that solutions comply with Oracle’s access control policies, risk management protocols, and financial regulations. 
• Continuous Learner: Stay updated on accounting, tax, and risk management developments, particularly within the travel industry, to ensure that Oracle finance systems remain compliant and future-ready. 
• System Maintainer: Assist in the setup, maintenance, and compliance of financial systems, ensuring they are optimized for business success, maintain high user satisfaction, and are safeguarded with proper access controls and risk management protocols. 

What You’ll Need to Succeed: 

• Industry Expertise: Over 5 years of experience managing finance system projects and operations, particularly within ERP systems in the tech or e-commerce sectors, with a strong focus on Oracle Fusion Finance configuration, compliance, access control, and risk management. 
• Oracle Fusion Finance Configuration: Extensive experience configuring and optimizing Oracle Fusion Finance systems, ensuring seamless integration with financial processes while adhering to compliance and regulatory standards such as SOX. 
• Finance Systems Proficiency: In-depth understanding of multiple finance systems, including Oracle Fusion Finance, with proven success in applying this knowledge to ensure compliance with segregation of duties (SoD) and access control policies. 
• Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments. 
• Educational Background: Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. A professional accounting qualification is a plus, with strong understanding of financial controls and SOX compliance. 
• Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations. 
• Vendor Management: Skilled in managing vendor relationships, negotiating best outcomes while maintaining strong partnerships, ensuring vendor compliance with Oracle system configurations and financial regulations. 
• Project Leadership: Strong project management capabilities, leading cross-functional initiatives involving Product, Tech, and Business teams, with a focus on Oracle Fusion Finance, aligning objectives, mitigating risks, and driving successful execution. 
• Analytical and Problem-Solving Skills: Strong analytical mindset with the ability to identify practical solutions, particularly in Oracle Fusion Finance configuration, risk management, access controls, and system optimization. 
• Detail-Oriented: High attention to detail, ensuring that Oracle Fusion Finance systems are continuously improved and compliant with internal and external regulatory requirements. 
• Communication Skills: Excellent written and verbal communication skills, combined with strong organizational and planning abilities to effectively convey project goals and compliance measures, especially related to Oracle Fusion Finance. 
• Dependability: Strong sense of urgency and results orientation, dedicated to meeting goals, ensuring compliance, and driving business value through effective Oracle Fusion Finance configuration, risk management, and system optimization. 
• Good experience with Oracle BI Publisher (BIP), including the ability to understand existing reports and design, develop, and maintain new BIP reports (templates, data models, and layouts).
• Proficient in SQL, with the ability to write, optimize, and troubleshoot SQL queries for reporting, data analysis, and integrations.

It’s Great if You Have: 

• Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A). 
• Familiarity with project management methodologies (e.g., Agile, SDLC). 
• Experience in data analytics or with other modules within Oracle Fusion ERP. 
• Knowledge of Robotic Process Automation (RPA) tools and other financial software.

#Bangkok #Thailand #SoutheastAsia #Singapore #HongKong #Malaysia #Brasil #Indonesia #Vietnam #Philippines #India #Dubai #UAE #Asia #APAC #GlobalTalent #Fintech #Payments #ForeignExchange #FX #CrossBorderPayments #B2B #B2C #ProductManagement #FXTrading #RiskManagement #CommercialStrategy #PartnerManagement #DigitalPayments #FinancialServices #FinancialProducts #DataAnalytics #Automation #ProjectManagement #StakeholderManagement #Innovation #BusinessDevelopment #FinancialModeling #Excel #PowerPoint #TechJobs #London #UnitedKingdom #Germany #France #Spain #Netherlands #Switzerland #Europe #Mexico #Argentina #Chile #Colombia #Latam #LatinAmerica

As Senior Analyst, Pay‑In (B2B), you will own and execute key Pay‑In and AR processes for Agoda’s B2B partner flows. You will be a subject‑matter expert on B2B cash and receivables, ensuring accurate and timely booking‑to‑cash accounting, reconciliation, and reporting, while supporting new product and partner launches.

In this role, you will:

• Run day‑to‑day Pay‑In & AR operations for B2B flows
  • Perform daily and monthly tasks for B2B AR and Pay‑In accounts (e.g., bookings, invoicing, receipts, credit card settlements, write‑offs, reclasses).
  • Ensure that financial data for which you are responsible is accurate, complete, and delivered on time.
  • Monitor B2B receivables aging and cash‑in‑transit (CIT) balances, following up on unusual items and long‑outstanding items.
• Manage B2B invoicing and cash application
  • Support and execute invoicing to B2B partners and/or intercompany entities, including aggregation logic and partner-specific configurations.
  • Reconcile cash receipts vs invoices and settlement reports for B2B partners, ensuring correct allocation at booking / CID / partner level.
  • Resolve payment‑related queries and discrepancies with internal stakeholders and partners with satisfactory outcomes.
• Lead B2B reconciliation activities
  • Perform end‑to‑end reconciliation between:
    • Booking systems, B2B invoicing, and general ledger.
    • B2B settlement reports / gateway reports, bank statements, and AR Reconciliator outputs.
  • Investigate and resolve recon breaks and data issues in collaboration with Tech, Product, and other Finance teams.
  • Maintain and monitor CIT aging, ensuring timely clearing and appropriate accounting treatment.
• Support new B2B products, partners, and projects
  • Provide operational finance support for new B2B initiatives (e.g., partner onboarding, new merchant flows, new business models).
  • Participate in UAT for system changes (e.g., ERP/Invoicing systems), ensuring correct Accounts Receivable behavior before go‑live.
  • Provide input on process and system design from an operational and control perspective.
• Ensure strong internal controls and SOX compliance
  • Ensure that processes and documentation under your scope comply with internal policies and SOX control requirements.
  • Identify unusual items, exceptions, and control gaps, escalate appropriately, and drive timely resolution.
  • Support internal and external audits by preparing reconciliations, explanations, and evidence.
• Drive continuous improvement
  • Identify opportunities to streamline and automate B2B Pay‑In and AR processes and reports, including elimination of unnecessary steps.
  • Provide inputs on required changes to related daily activities, reconciliations, and dashboards.
  • Contribute to the overall management and development of the Pay‑In & AR tower, including the successful achievement of its goals and objectives.
• Coach and collaborate
  • Provide guidance and support to more junior team members in daily transaction processing and reconciliation work.
  • Proactively partner and fairly support stakeholders within Finance (Accounting, Tax, FP&A, Treasury, R&C) and outside Finance (Product, Tech, B2B / PPS teams).
  • Support the team to deliver ad hoc analyses, reports, and project work as needed.

What you’ll need to succeed:

• Bachelor’s degree in accounting, Finance, or a related field.
• Minimum 3–4 years’ experience in Accounting / Finance Operations, preferably with exposure to:
  • Pay‑In, AR, or revenue reconciliation; and/or
  • B2B, affiliate, or payment operations (e.g., gateways, card settlements, invoicing).
• Experience in a multinational company; travel / e‑commerce / online platform industry is a plus.
• Strong analytical and problem‑solving skills with attention to detail and ability to meet tight deadlines.
• Experience in transaction processing, reconciliations, and month‑end closing, including handling more complex transactions.
• Proficient in MS Office (especially Excel); comfortable working with large data sets and multiple systems.
• Dynamic and able to adapt to a fast‑paced, changing environment.
• Strong teamwork skills – ability to collaborate, influence, and communicate effectively with other teams, both within and outside of Finance.
• Energetic, proactive, and taking initiative, with effective verbal and written communication skills in English.

It’s great if you have:

• Experience with ERP systems (Oracle preferred) and/or finance subledgers (e.g., AR reconciliation tools, revenue recognition systems).
• Prior experience in online travel, payments, or B2B/Affiliate finance operations
• Familiarity with SOX controls and audit requirements.
• Experience with data / BI tools (e.g., SQL, Tableau, Looker, or similar) is a plus.
  
  

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