About the Job

We are seeking an Internal Audit Manager to establish and lead the Internal Audit function for a fast-growing, regulated Payment Service Provider processing high volumes of digital transactions. This role is critical in ensuring the Company operates with strong governance, effective internal controls, and in full alignment with regulatory expectations.

As Internal Audit Manager, you will act as an independent and objective assurance partner to the Board of Directors and Senior Management. You will design the internal audit framework from the ground up, define audit priorities based on risk, and ensure that key operational, technology, financial, and compliance controls function effectively as the Company scales.

This role requires strong judgment and the ability to balance regulatory rigor with the realities of a high-growth fintech environment.

Minimum Qualifications

• 4-8 years of experience in Internal Audit, Risk, or related assurance functions within financial services, payment companies, fintech, or technology-driven environments.
• Proven experience in managing end-to-end audit engagements
• Strong understanding of payment operations, digital transaction flows, system controls, and regulatory expectations.
• Experience interacting with regulators, external auditors, and senior executives.
• Strong communication and stakeholder management skills.
• Fluency in Indonesian and English.

Preferred Qualifications

• Professional certifications such as CIA, CPA, CISA, or equivalent are highly preferred.

You May Be a Good Fit If

• You believe Internal Audit should enable the business, not block it.
• You are comfortable challenging senior stakeholders with facts and data.
• You can translate regulatory and audit requirements into practical, workable controls.
• You thrive in fast-moving, imperfect environments and can build structure from ambiguity.

Key Responsibilities and Expected Outcomes

Internal Audit Strategy & Governance

• Establish and maintain the Internal Audit charter, methodology, and annual audit plan in accordance with regulatory expectations and best practices.
• Develop a risk-based audit universe, prioritizing areas such as payment processing, system controls, reconciliation, fraud risks, regulatory reporting, and third-party dependencies.
• Ensure Internal Audit remains independent from operational functions.
• Set audit quality standards and foster a culture of integrity, independence, and constructive challenge.
• Continuously uplift audit capabilities, especially in technology-enabled and transaction-heavy environments.

Audit Execution Oversight

• Oversee end-to-end internal audits covering operational, technology, financial, and compliance execution areas.
• Review and approve audit scopes, findings, and recommendations to ensure clarity, accuracy, and practicality.
• Ensure audits focus on control effectiveness, not merely documentation.

Reporting & Stakeholder Management

• Report audit results, key issues, and systemic risks to Senior Management and the Audit Committee / Board.
• Track and monitor management action plans and remediation progress.
• Serve as the primary liaison with regulators and external auditors on internal audit matters.

About the Job

We are looking for an Internal Audit Manager to lead day-to-day audit execution in a regulated, high-volume payment business. This role sits at the core of the Internal Audit function and is responsible for converting audit plans into high-quality, actionable audit outcomes.

You will manage audit engagements end-to-end, supervise audit staff, and work closely with process owners across Operations, Technology, Finance, Risk, and Compliance to assess control effectiveness and drive remediation.

Minimum Qualifications

• 2-4 years of experience in Internal Audit, Risk, or related functions within financial services, payments, fintech, or technology companies.
• Strong understanding of internal controls, audit techniques, and risk assessment.
• Strong analytical, communication, and people management skills.
• Fluency in Indonesian and English.

Preferred Qualifications

• Exposure to transaction processing, system access controls, reconciliations, and operational risk is highly preferred
• Professional certifications (CIA, CPA, CISA) are a plus.

You May Be a Good Fit If

• You enjoy digging into processes and figuring out how things actually work.
• You can balance attention to detail with big-picture risk thinking.
• You communicate findings firmly but constructively.
• You are comfortable working in fast-growing, evolving organizations.

Key Responsibilities and Expected Outcomes

Audit Planning & Execution

• Execute internal audits based on the approved annual audit plan.
• Define audit objectives, scope, and testing approach for assigned audits.
• Perform walkthroughs, control testing, and root cause analysis for identified issues.
• Ensure audit documentation and evidence meet internal standards.

Reporting & Follow-Up

• Draft clear, concise audit reports highlighting risks, control gaps, and practical recommendations.
• Discuss findings constructively with process owners and management.
• Monitor remediation progress and validate closure of audit findings.

Cross-Functional Collaboration

• Work closely with Compliance, Risk, Technology, Operations, and Finance teams to understand evolving processes and risks.
• Support regulatory exams and external audits where relevant to internal audit scope.

About the Job

We are seeking a technically-minded, client-facing Pre-Sales to join our Thailand go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams

You will partner directly with our Account Executives and Account Managers to drive the technical win in complex sales cycles. You will listen to client needs, architect payment solutions across Xendit's 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a presales advisory role focused on deal velocity and technical credibility

Minimum Qualifications

Experience & Technical Background

• 3-6 years of experience in a client-facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant).
• Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don't code daily.
• Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.
• Experience working with enterprise clients in Thailand is essential.
• Native-level fluency in Thai and strong English communication skills are required.

Core Competencies

• Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value.
• Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders.
• Problem-Solving Mindset: You don't just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions.
• Language Skills: Professional fluency in Mandarin, Cantonese and English is required. 
• Travel Flexibility: Willingness to travel within Greater China and occasionally to Southeast Asia (Singapore, Jakarta) for client meetings and internal alignment.

Attributes We Value

• Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems.
• Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical requirements.
• Humility & Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients.

Responsibilities

1.⁠ ⁠Technical Pre-Sales Solution Design

• ⁠Partner with theThailand sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances).
• Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements.
• Architect solutions that address complex cross-border flows between Thailand and Southeast Asia, ensuring compliance and optimal commercial outcomes.
• Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences.

2.⁠ ⁠RFP / RFI Support & Technical Documentation

• Lead the technical response for RFPs and RFIs from enterprise clients in Thailand
• Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition
• Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle

3.⁠ ⁠Proof of Concept (POC) & Integration Advisory

• Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities
• Guide clients through sandbox testing and integration planning, reducing time-to-go-live
• Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities

4.⁠ ⁠Voice of the Customer to Product

• Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams
• Stay ahead of competitor solutions and market trends in Thailand-SEA payments corridor, providing insights to inform product roadmap decisions
• Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team

5.⁠ ⁠Cross-Functional Collaboration

• Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities
• Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction
• Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns

Do whatever it takes to make Xendit succeed!

Why Join Xendit?

• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth.
• Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal.
• Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.
• Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.

About the Job

We are looking for a Risk Operations Analyst to perform various merchant risk management activities at Xendit, including investigation of merchant-related risk alerts, reviewing and deciding on merchant requests for activating features and channels, updating transaction privileges, responding to risk-related queries from merchants and internal and external stakeholders, and managing other operational matters such as chargeback responses.

The role requires a strong ability to independently assess the context of the situation and alerts and apply sound judgment to decide the right course of action. This person needs to be proactive and have the acumen to apply risk management principles in varied situations. An ability to follow the standard operating procedures, owning the tasks and cases end to end, and the drive to bring cases to conclusion will be important requirements for this role.

The role will involve communication with teams across Xendit and with external partners and merchants. There will also be multiple priorities to manage. Clear and precise communication skills will be required as well as the ability to independently craft recommendations to senior stakeholders using risk protocols and SOPs instead of seeking constant direction.

Minimum Qualifications

• 2+ years of experience in Fraud Risk or Credit Risk specifically in Card Payments (acquiring/issuing) with strong exposure to Chargebacks and Disputes.
• Proven ability to identify high-risk merchants using transaction behavior, dispute trends, fraud signals, and compliance indicators.
• Hands-on experience performing merchant risk reviews and recommending appropriate risk mitigation actions.
• Deep understanding of the chargeback process and essential card scheme regulations, particularly those for Visa/Mastercard/JCB.
• Ability to conduct basic data analysis and structure the investigations in an organized way.
• Ability to work independently take ownership, and drive cases from detection to closure with minimal supervision
• Excellent communication skills with the ability to write clear investigation summaries and communicate decisions to internal stakeholders.
• Ability to understand and follow the standard operating procedures and risk protocols

Preferred Qualifications

• Bachelor’s degree
• Experience with risk operations and conducting fraud investigations and assessments
• Familiarity with Cards Products and handling chargeback operations including reconciliation
• Strong desire to learn and agility to apply basic concepts to multiple situations

Responsibilities

• Follow SOPs and conduct fraud and credit risk investigations triggered through alerts, dispute spikes, abnormal transaction behavior, and merchant risk signals.
• Monitor merchant performance and trends to identify high-risk merchants early and take appropriate mitigating actions to reduce fraud and chargeback exposure.
• Independently coordinate with internal and external stakeholders to drive investigations to closure, ensuring clear documentation, evidence collection, and decision traceability.
• Assess requests from merchants and internal stakeholders for enabling payment channels, features, and limits by performing risk assessment and recommending controls (limits,reserves, holds, enhanced monitoring, etc.)
• Follow the SOPs and manage daily chargeback operations including coordinating with multiple bank partners, internal stakeholders, and merchants.
• Manage weekly chargeback reporting. 
• Collaborate with cross-functional teams (Operations, Compliance, Support, Merchant Success) to improve risk controls, SOPs, and preventive measures.
• Do whatever it takes to make Xendit successful

About the Job

We are looking for a hands-on Tax Manager to manage all tax matters in Indonesia. The ideal candidate is not only capable of managing a team and driving tax strategy, but is also comfortable being directly involved in day-to-day tax operations.

You will play a key role in ensuring full tax compliance across multiple entities within Indonesia group structure, while handling complex matters such as tax audits, Transfer Pricing documentation, and corporate income tax filings (SPT Badan).

Minimum Qualifications

Education & Certification

• Bachelor’s degree in Accounting, Taxation, or related field
• Brevet A & B required, Brevet C is a strong advantage

Experience

• Minimum 6–10 years of experience in tax
• Proven experience in:
• Handling tax audits (pemeriksaan pajak)
• Preparing/reviewing SPT Badan
• Preparing/reviewing Transfer Pricing Documentation
• Experience handling tax matters across multiple entities within a group structure (mandatory)
• Experience managing a team is preferred, but not mandatory if strong leadership potential

Technical Skills

• Strong knowledge of Indonesian tax regulations (PPh, PPN, TP)
• Hands-on experience with:
• e-Faktur
• e-Bupot
• Coretax system
• Strong analytical and problem-solving skills

Soft Skills

• Hands-on, detail-oriented, and willing to be involved in execution
• Strong sense of ownership and accountability
• Good communication skills (able to deal with tax authorities and stakeholders)
• Able to work in a lean and fast-paced environment

Preferred Qualifications

• Background from a reputable tax firm or in-house tax in a complex organization
• Experience handling multi-entity and intercompany transactions
• Comfortable working with ambiguity and building processes
• Strong accounting knowledge or prior experience in accounting roles is highly preferred (e.g. experience in financial reporting, reconciliations, or general ledger)

Responsibilities

Tax Compliance & Reporting

• Oversee and ensure timely and accurate filing of:
• Corporate Income Tax Return (SPT Badan) across multiple entities
• VAT (PPN/PPNJLN), Withholding Taxes (PPh 21/23/26 etc), and other relevant taxes
• Ensure completeness of Withholding Tax Slips (Bupot) received from customers
• Review and prepare key tax workings and reconciliations when necessary
• Ensure consistency and compliance across entities within the group

Tax Audit & Dispute Management

• Lead and manage tax audits (pemeriksaan pajak) across entities
• Prepare and/or directly handle audit responses (SP2DK, STP and other tax letters), supporting documents, and reconciliations
• Liaise with tax authorities and manage queries professionally
• Handle tax objections, appeals, and dispute resolution

Transfer Pricing (TP)

• Prepare and/or review Transfer Pricing Documentation (Local File, Master File, CbCR where applicable)
• Ensure compliance with Indonesian TP regulations and OECD guidelines
• Support intercompany transactions and ensure alignment across group entities

Tax Advisory & Risk Management

• Provide practical tax advice on business transactions and new initiatives
• Identify tax risks across entities and propose mitigation strategies
• Monitor regulatory changes and assess impact on the group

Hands-on Execution

• Act as a “player-coach” - actively involved in execution, not just oversight
• Personally handle complex or high-risk tax matters when needed
• Stay close to details and ensure accuracy of key deliverables

Stakeholder Management

• Collaborate with Finance, Accounting, and other departments across entities
• Liaise with external tax consultants, auditors, and advisors
• Act as main PIC for tax-related matters internally and externally

Process Improvement & Systems

• Improve tax processes, controls, and documentation across entities
• Support implementation and usage of tax systems (e.g. e-Faktur, e-Bupot, Coretax)
• Drive standardization and efficiency within the group

About the Job

We are seeking a highly motivated and proactive Regulatory Compliance Officer and AML Manager to join our team in Mexico. In this independent contributor role, you will be the driving force behind ensuring our company's adherence to all relevant Mexico and LATAM regulations, internal policies, and ethical standards. You will identify and address compliance needs autonomously, taking initiative to conduct risk assessments, investigations, and training initiatives. Reporting to Regional Compliance, this role demands a self-directed individual who thrives in a fast-paced environment and takes ownership of their responsibilities.

Minimum qualifications

• Must have a valid AML/CFT certification issued by the CNBV (Certificación PLD/FT), and be eligible to act as Compliance Officer before Mexican regulators.
• 7-10 years of experience in AML and regulatory compliance, preferably in the FinTech space. 
• Experienced in front-facing financial services regulators in Mexico and Latin America. 
• Strong self-motivation and a proactive approach to problem-solving.
• Proven ability to work independently and take ownership of your tasks.
• Excellent time management and organizational skills to prioritize effectively in a dynamic environment.
• Ability to work with minimal supervision and seek guidance only when needed.
• Good command in written and verbal communication skills in Spanish and English. 

Preferred Qualifications

• Experience in a high-growth FinTech, payments, or  digital financial services environment.
• Familiarity with regulatory licensing processes and engagement with supervisory authorities.
• Experience implementing or working with transaction monitoring systems and compliance tools.

Responsibilities

• Responsible for leading and executing activities related to the application, regulatory approval, and ongoing compliance of licenses, including money transmitter and payment aggregator licenses.
• Implement and maintain Anti-Money Laundering (“AML”) and Countering the Financing of Terrorism (“CFT”) policies and procedures in compliance with relevant regulations. 
• Collaborate with internal departments to ensure effective communication and implementation of AML and regulatory compliance controls. 
• Collaborate internally to report suspicious activity to regulatory authorities when necessary. 
• Proactively identify and assess potential compliance risks within your area of responsibility.
• Work closely with Product  teams to ensure all products and features are designed and operated in compliance with applicable regulatory requirements, translating regulatory obligations into clear business and system requirements where necessary.
• Independently conduct investigations into suspected compliance violations and recommend appropriate corrective actions.
• Develop and deliver engaging compliance training sessions to educate and empower employees.
• Stay abreast of industry trends and regulatory changes, anticipating their impact on the company and taking proactive steps to ensure compliance.
• Maintain meticulous documentation of all compliance activities and reports.
• Support in the acquisition of regulatory licenses to enhance our product offering to our customers.
• Liaise directly with external auditors, internal auditors and regulators as needed, demonstrating confidence and professionalism.
• Continuously seek opportunities to improve and streamline compliance processes.

About the Job

We are seeking a technically-minded, client-facing Pre-Sales to join our regional/global go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams

You will partner directly with our Account Executives and Account Managers to drive the technical win in complex sales cycles. You will listen to client needs, architect payment solutions across Xendit's 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a presales advisory role focused on deal velocity and technical credibility

Minimum Qualifications

Experience & Technical Background

• 3-6 years of experience in a client-facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant).
• Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don't code daily.
• Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.
• Experience working with regional/global enterprise clients is essential. 

Core Competencies

• Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value.
• Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders.
• Problem-Solving Mindset: You don't just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions.
• Travel Flexibility: Willingness to travel for client meetings and internal alignment.

Attributes We Value

• Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems.
• Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical requirements.
• Humility & Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients.

Responsibilities

1.⁠ ⁠Technical Pre-Sales Solution Design

• ⁠Partner with the regional/global sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances).
• Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements.
• Architect solutions that address complex cross-border flows between regional/global and Southeast Asia, ensuring compliance and optimal commercial outcomes.
• Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences.

2.⁠ ⁠RFP / RFI Support & Technical Documentation

• Lead the technical response for RFPs and RFIs from regional/global enterprise clients 
• Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition
• Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle

3.⁠ ⁠Proof of Concept (POC) & Integration Advisory

• Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities
• Guide clients through sandbox testing and integration planning, reducing time-to-go-live
• Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities

4.⁠ ⁠Voice of the Customer to Product

• Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams
• Stay ahead of competitor solutions and market trends regionally/globally - SEA payments corridor, providing insights to inform product roadmap decisions
• Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team

5.⁠ ⁠Cross-Functional Collaboration

• Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities
• Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction
• Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns

Do whatever it takes to make Xendit succeed!

Why Join Xendit?

• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth
• Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal
• Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.
• Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership

About the Job

We are seeking a highly motivated and strategically-minded Account Manager to own and grow our regional/global enterprise portfolio. This position is dedicated to our most complex and high-value enterprise clients — primarily cross-border e-commerce leaders, global SaaS platforms, and large-scale financial institutions. You will not just manage accounts, you will architect growth.

Minimum Qualifications

• 5+ years of B2B account management or strategic sales experience in financial services, fintech, or payments.
• Proven track record of consistently growing revenue within large, complex enterprise accounts. Experience managing global accounts is a strong plus.
• You understand the needs of international cross-border merchants, and the cultural nuances of doing businesses in APAC markets. Familiarity with the APAC region is essential. 
• Core Competencies:
• Builder & Founder-Like Mentality: You thrive in “zero-to-one” environments. You are hands-on, take full ownership, and are relentless in removing blockers for your clients and your team.
• Exceptional Communicator: You can persuasively present to a boardroom, and collaborate effectively with internal teams. 
• Data-Led & Analytical: You make decisions based on data, not gut feel. You can analyze transaction patterns to identify risk and untapped potential.

Attributes We Value:

• Hustle with Integrity: You move fast, but you build trust through transparency and reliability.
• Curiosity: You constantly ask “why” and dig deep to understand the root problem, not just the surface request.
• Resilience: You are undeterred by long sales cycles and complex procurement processes.

Responsibilities

1.⁠ ⁠Strategic Portfolio Growth & Revenue Ownership

• Own the full P&L for a portfolio of key enterprise accounts. Drive revenue and transaction volume through upselling, cross-selling (Pay-in, FX, payouts) and new use case expansion.
• Develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk.
• Consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline in Salesforce.

2.⁠ ⁠Executive & Multi-Stakeholder Relationship Building

• Build and nurture C-level relationships (CEO, CFO, Head of Product, CTO) within your accounts. Understand their strategic objectives and align Xendit’s roadmap to solve their core business challenges.
• Lead Quarterly Business Reviews (QBRs) and executive business reviews, providing data-driven insights and demonstrating clear ROI.
• Serve as the trusted advisor and single point of contact, navigating complex organizational structures to secure buy-in and consensus.

3.⁠ ⁠Cross-Functional Influence

• Partner with internal teams (Product, Engineering, Compliance, Legal) to bring our clients’ needs back to the organization, influencing our product roadmap and regional strategy.
• Work closely with the Business Development and Solutions teams to identify and scope net-new opportunities, bridging the gap between commercial terms and technical feasibility.

4.⁠ ⁠Market Intelligence & Local Expertise

• Stay ahead of regulatory shifts and payment trends. Act as a subject matter expert on cross-border flows between Xendit markets in APAC.
• Identify synergies between Xendit’s 7-market licensed infrastructure and the specific needs of enterprises expanding into the region.

5. Do whatever it takes to make Xendit succeed!

Why Join Xendit?

• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth.
• Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal.
• Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.
• Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.

About the Job

As a Merchant Operations Analyst, you will play a critical role in enabling businesses to grow on Xendit’s platform. You will be responsible for reviewing and processing merchant KYC profiles in line with regulatory requirements and internal policies, assessing LDD, BDD, and business use cases to determine merchant eligibility.

Beyond onboarding, you will support payment channel activations by working closely with external partners and internal teams to ensure merchants are successfully set up to accept payments. You will coordinate submissions, track progress, resolve issues, and help unblock delays, while ensuring compliance and a smooth end-to-end experience for merchants.

In this role, you will collaborate with cross-functional teams including Compliance, Risk, Product, Sales, and Partnerships to solve onboarding and activation cases efficiently, always keeping customer experience at the forefront. You will also gain a strong understanding of payment flows, partner requirements, and regulatory considerations, and contribute to continuous improvements in processes and tools.

This role is ideal for someone who enjoys problem-solving, cross-team collaboration, and making a meaningful impact on how merchants experience Xendit from day one.

Qualifications

Behaviors

• Builds a collaborative and accountable team culture, fostering ownership and continuous improvement.
• Able to provide clear direction, align team priorities, and effectively manage team capacity and workload.
• Handles conflicts and escalations effectively while maintaining team morale and engagement.
• Strong analytical skills with a proactive mindset and effective communication.
• Able to think critically and creatively, offering assertive and practical solutions.
• Highly adaptable, detail-oriented, and flexible to changing priorities.
• Capable of multitasking and managing competing demands in a fast-paced environment.
• Resilient under pressure, with a positive attitude toward challenges and setbacks.
• Demonstrates strong leadership and team management skills, including coaching, mentoring, and performance management.

Experience

• Bachelor’s degree from a reputable university majoring in the following or equivalent:
• Business Administration
• Finance / Accounting
• Communications
• Computer Science/IT
• 3 to 5 years of experience working in a customer facing role, Merchant Onboarding or of similar nature. Fresh Graduates from reputable universities are welcome to apply.
• Must be Professionally fluent in both English and Thai
• Standard proficiency with Microsoft Office or Google Suite tools (Word, Excel, Powerpoint, Gdocs, Gsheets, Gslides)
• Plus points if you have prior experience in a fintech/banking operations function or previously worked with opening client accounts

Responsibilities

• Lead the Merchant Operations for Thailand team, overseeing performance management, coaching, and team development.
• Monitor team performance and identify improvement areas, working with relevant stakeholders to drive enhancements.
• Coordinate with local and global stakeholders to ensure a smooth merchant onboarding experience and aligned requirements.
• Drive operational excellence by improving processes, reducing inefficiencies, and ensuring SLA adherence.
• Act as the escalation point for complex cases and ensure timely resolution.
• Collaborate with Product, Compliance, Risk, and Partnership teams to streamline onboarding and activation processes.
• Lead implementation of new tools, workflows, and automation initiatives (e.g. AI, Admin Dashboard improvements).
• Track and report key operational metrics, providing insights and recommendations for improvement.
• Support new market launches by setting up processes, tools, and team readiness.
• Foster a collaborative team culture and drive continuous improvement initiatives.

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.

This role specifically is to run the FX and Cash Management teams for our sister entity, DragonPay, while still reporting regionally into the Xendit Head of FinOps. The DragonPay team currently operates independently of Xendit, but the goal is to align our operations across entities and use best practices from each to raise the bar.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Graduate of Management, Accounting, Finance, or a similar course, with 6-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• At least 3 years working in cross-border and FX operations
• Experience in managing a Finance / Financial Operations team of 6-8 people
• Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner
• Comfortable dealing with large datasets and data analysis
• Constantly looking to push the bar and increase standards of operations
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are detail-oriented and able to manage multiple priorities while maintaining quality work
• Detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Manila, able to go to the DragonPay office in Marikina daily

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• Experience with SQL or visualization tools (e.g. Looker)
• At least 3 years working in cash management / treasury operations

Responsibilities

Oversee & execute the fund management & liquidity strategy for DragonPay operations

• Understand all fund flows, their volumes, and their liquidity requirements, in order to build on the existing strategy to support these operations
• Enhance the existing strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed
• Monitor funds through the day to ensure correct allocation across accounts
• Train the team on how to manage liquidity so they grow into operating more independently

Monitor FX operations to ensure seamless execution

• Execution of FX operations will be done by the existing Financial Operations team.
• Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows
• Create or update SOPs as required to correct operations and ensure they all follow best practices
• Address and manage any operational issues or escalations independently

Operational improvements & reporting

• Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations
• ⁠⁠Own and drive Cash Management & FX metrics such as efficiency and accuracy

Work closely with various internal teams to drive success

• Work closely with relevant stakeholders to ensure all operations are smooth and all Cash Management / FX transactions are correctly reconciled
• As our products continue to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements
• Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is set up for success

Team management

• Manage and guide team members to grow within Xendit and scale up their skillset
• Mentor junior team members and ensure their work is delivered to a high standard
• Coach more senior team members to level up, become people managers, and take on additional responsibilities

Do whatever it takes to make Xendit succeed

About the Job

The Product Manager, Accounts Lifecycle, will be the strategic owner of the entire merchant journey, from initial sign-up and onboarding (Activation) through ongoing engagement and retention. A core focus of this role is to skillfully balance the necessity for a world-class Merchant Experience (MX) with stringent Compliance and Risk requirements (e.g., KYC/AML). This individual must be highly adept at navigating complex trade-offs and driving alignment across multiple, interdependent product and risk teams.

Minimum Qualifications

• 3-5 years of Product Management specifically focusing on customer/merchant lifecycle, growth, or product-led growth (PLG) initiatives, ideally within FinTech, Payments, or an equivalent high-compliance industry.
• Technical expertise is a significant advantage: Ability to understand technical architecture and integration points to facilitate meaningful discussions with engineers.
• Strong organizational skills to strategically navigate and prioritize conflicting demands from multiple stakeholders (e.g., business goals vs. risk constraints).
• Demonstrated ability to build consensus and drive outcomes across large, interdependent organizational structures.

Preferred Qualifications

• Domain Expertise (Critical): Direct product management experience within FinTech, Payments, or a similarly regulated industry that requires balancing user experience with strict Compliance, Risk, or Fraud requirements (e.g., KYC/AML).
• Technical Expertise (Strong Plus): A background in engineering, computer science, or demonstrated ability to understand technical architecture, APIs, and data flows to facilitate deep, productive discussions with technical teams.
• Account Lifecycle Specialization: Specific experience building or optimizing products related to core lifecycle stages like Onboarding, Activation, Offboarding

Responsibilities

• Lifecycle Strategy & Roadmap Ownership:
• Define the vision, strategic goals, and execution roadmap for optimizing the end-to-end Merchant Account Lifecycle, with a primary focus on maximizing Onboarding success, Activation rate, and Onboarding Throughput
• Synthesize market trends, competitive analysis, and business goals to prioritize high-impact lifecycle initiatives.
• Risk, Compliance, and Experience Balancing:
• Crucially balance the Merchant Experience needs (speed, clarity, ease-of-use) against strict requirements mandated by Risk, Fraud, and Compliance policies (e.g., KYC/AML checks, documentation needs).
• Collaborate closely with Risk and Compliance teams to design product processes that embed necessary controls with the lowest possible friction for the merchant.
• Proactively anticipate and translate new regulatory and policy changes into clear product requirements and required experience updates.
• Product Discovery & Execution:
• Lead the product discovery process, generating deep insights through merchant feedback, data analysis, and user research.
• Translate strategic goals into clear, actionable Product Requirements Documents (PRDs), user stories, and acceptance criteria for engineering and design teams.
• Own the prioritization of features, fixes, and experiments, strategically managing a backlog that is often subject to frequently changing demands from business and regulatory forces.
• Cross-Functional Leadership & Navigation:
• Act as a highly effective navigator and consensus builder across interdependent core product teams (e.g., Payments, Core Platform) to ensure a unified and consistent merchant experience.
• Serve as the primary liaison between Engineering, Design, Customer Success, Marketing, Risk, and Compliance.
• Clearly communicate product progress, outcomes, and the rationale behind complex trade-offs (especially those involving risk vs. experience) to senior stakeholders.

The Role

• Our team is looking for a highly organized and detail-oriented Accounting Associate to join the Philippines Finance team. The Accounting Associate will be primarily in-charge of filing paperwork and maintaining accurate records for the Revenue to Cash Receipts and Procurement to Pay processes. You will ensure that all documentation is properly organized, easily accessible, and compliant with internal control policies and local statutory requirements.

Outcomes

• Accurately file and organize Invoices, Acknowledgement Receipts, and Billing Statements in both physical folders and digital drives.
• Match, attach, and file vendor invoices with their corresponding BIR Form 2307s and proofs of payment.
• Maintain a neat and secure archiving system for both hard copies and digital backups, making sure files are kept for the duration required by the Company and external regulators.
• Be the go-to person for tracking down source documents quickly during internal checks, external financial audits, or BIR reviews.
• Help the accounting team meet month-end close and tax deadlines by pulling the right files and schedules exactly when they need them.
• Do whatever it takes to make Xendit succeed.

What we’re looking for

Experience

• You are a graduate of Accounting or a related business course. 
• You have a year of experience in Philippines bookkeeping or administrative roles handling financial documents. 
• Experience with document management, and filing systems is highly preferred.
• You reside within Metro Manila, preferably living near BGC, Taguig. 

Behaviors and Relevant Skills

• You are detail oriented and able to manage multiple priorities while maintaining quality work.
• You are highly organized with a systematic approach to filing and document control.
• You are a team player and communicate well with internal and external stakeholders.
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure.
• You have a great ownership mentality and have proven you can push towards a goal by yourself.

About the Role
We are looking for a Salesforce Engineer to design, build, and optimize scalable Salesforce solutions, including Marketing Cloud. This role will play a key part in improving architecture, reducing technical debt, and driving integration between Salesforce and revenue systems.

Key Responsibilities

• Improve and build scalable solutions to address architectural gaps and technical debt
• Provide technical vision and analyse trade-offs between usability, performance, and scalability
• Act as a subject matter expert for Salesforce and other Martech solutions
• Propose best-fit technologies for data processing and data frameworks
• Influence system design direction and ensure secure, scalable architecture
• Design and develop integration solutions between Salesforce, in-house applications, and revenue systems
• Collaborate with engineering, business operations, and automation teams
• Check in and deploy code/configurations; participate in release management
• Participate in sprint planning, standups, and retrospectives
• Define testing strategies, assess risks, and perform QA where required
• Manage ongoing support requests and ensure timely resolution
• Develop and maintain documentation, best practices, and technical standards

Requirements

• 3+ years of hands-on Salesforce development experience
• Strong experience with Marketing Cloud (Journey Builder, Automation Studio, Data Extensions, APIs, AMPscript/SSJS preferred)
• Experience with Apex, SOQL, Lightning (LWC/Aura), and Salesforce integrations
• Solid understanding of data architecture and data modelling
• Experience with REST/SOQL APIs and middleware/integration platforms
• Familiarity with CI/CD and release management processes
• Strong problem-solving skills and ability to balance business and technical trade-offs
• Experience working in Agile environments

Nice to Have

• Salesforce Marketing Cloud certification
• Experience in fintech or high-growth tech companies
• Multi-cloud Salesforce exposure (Sales Cloud, Marketing Cloud, etc.)

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.

As we expand across more countries, we have developed a global offering (“Global Accounts”) for our merchants, allowing them to move funds seamlessly across currencies and leverage any of Xendit’s global services from within one dashboard. This role will be the main owner of all regional fund flows, overseeing float management, liquidity forecasting, day to day operations, cross border and FX operations. The focus will be on the strategy and management of this, while execution will primarily be done by the existing operations team.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Graduate of Management, Accounting, Finance, or a similar course, with 5-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• At least 3 years working in cross-border and FX operations
• Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner
• Comfortable dealing with large datasets and data analysis
• Constantly looking to push the bar and increase standards of operations
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are detail-oriented and able to manage multiple priorities while maintaining quality work
• Detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Jakarta, Bangkok, Manila or Kuala Lumpur

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• Experience with SQL or visualization tools (e.g. Looker)
• Experience in managing a Finance / Financial Operations team of 4-6 people
• Experience managing a geographically dispersed team

Responsibilities

Design & execute the fund management & liquidity strategy for Global Accounts operations

• Understand all fund flows, their volumes, and their liquidity requirements, in order to design the right strategy to support these operations
• Design & execute on the strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed
• Monitor funds across the region through the day to ensure correct allocation across accounts and currencies

Monitor Global Accounts & FX operations to ensure seamless execution

• Execution of Global Accounts & FX operations will be done by the existing Financial Operations team. Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows
• Create or update SOPs as required to correct operations and ensure they all follow best practices
• Address and manage any operational issues or escalations independently

Operational improvements & reporting

• Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations
• Report on Global Accounts operations and liquidity statuses to the Financial Operations Head and to broader leadership as required
• ⁠⁠Own and drive Global Accounts & FX metrics such as efficiency and accuracy

Work closely with various internal teams to drive success

• The reconciliations of all fund flows are done by a centralised team. Work closely with this team on all Global Accounts / FX recons to ensure they have the information they need and to address any questions / unreconciled items that arise
• As the product continues to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements
• Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is able to support all aspects of our Global Accounts

Do whatever it takes to make Xendit succeed

About the Job

We are looking for a Risk Operations Analyst to perform various merchant risk management activities at Xendit, including investigation of merchant-related risk alerts, reviewing and deciding on merchant requests for activating features and channels, updating transaction privileges, responding to risk-related queries from merchants and internal and external stakeholders, and managing other fraud-related operational matters.

The role requires a strong ability to independently assess the context of the situation and alerts, and apply sound judgment to decide the right course of action. This person needs to be proactive and have the acumen to apply risk management principles in varied situations. An ability to follow the standard operating procedures, owning the tasks and cases end-to-end, and the drive to bring cases to a conclusion will be important requirements for this role.

The role will involve communication with teams across Xendit and with external partners and merchants. There will also be multiple priorities to manage. Clear and precise communication skills will be required, as well as the ability to independently craft recommendations to senior stakeholders using risk protocols and SOPs instead of seeking constant direction.

Minimum Qualifications

• 3+ years of experience in risk management, fraud investigations, or fraud-related operations
• Understanding of risk concepts and experience with common risk metrics
• Ability to conduct basic data analysis and structure the investigations in a methodical way
• Ability to understand and follow the standard operating procedures and risk protocols
• Excellent communication skills and good English language skills
• Excellent communication skills with the ability to write clear investigation summaries and communicate decisions to internal stakeholders.
• Ability to work independently, take ownership, and drive cases from detection to closure with minimal supervision
• Demonstrated ability to own the tasks and drive to a conclusion

Preferred Qualifications

• Bachelor’s degree
• Experience with risk operations and conducting fraud investigations and assessments
• Experience using SQL to query databases or leveraging tools like Looker, Databricks, and Splunk for data exploration and investigations
• Familiarity with payment products such as Virtual account, QRIS, Cards, eWallet, BNPL, and other payment products
• Strong desire to learn and agility to apply basic concepts to multiple situations

Responsibilities

• Follow SOPs and conduct fraud and credit risk investigations triggered through alerts, dispute spikes, abnormal transaction behavior, and merchant risk signals.
• Monitor merchant performance and trends to identify high-risk merchants early and take appropriate mitigating actions to reduce fraud and chargeback exposure.
• Independently coordinate with internal and external stakeholders to drive investigations to closure, ensuring clear documentation, evidence collection, and decision traceability.
• Assess requests from merchants and internal stakeholders for enabling payment channels, features, and limits by performing risk assessment and recommending controls (limits, holds, enhanced monitoring, etc.)
• Follow the SOPs and manage daily fraud operations, including coordinating with multiple bank partners, internal stakeholders, and merchants.
• Collaborate with cross-functional teams (Operations, Compliance, Support, Merchant Success) to improve risk controls, SOPs, and preventive measures.
• Do whatever it takes to make Xendit successful

About the Job

We are looking for a Risk Operations Analyst to perform various merchant risk management activities at Xendit, including investigation of merchant-related risk alerts, reviewing and deciding on merchant requests for activating features and channels, updating transaction privileges, responding to risk-related queries from merchants and internal and external stakeholders, and managing other fraud-related operational matters.

The role requires a strong ability to independently assess the context of the situation and alerts, and apply sound judgment to decide the right course of action. This person needs to be proactive and have the acumen to apply risk management principles in varied situations. An ability to follow the standard operating procedures, owning the tasks and cases end-to-end, and the drive to bring cases to a conclusion will be important requirements for this role.

The role will involve communication with teams across Xendit and with external partners and merchants. There will also be multiple priorities to manage. Clear and precise communication skills will be required, as well as the ability to independently craft recommendations to senior stakeholders using risk protocols and SOPs instead of seeking constant direction.

Minimum Qualifications

• 2+ years of experience in risk management, fraud investigations, or fraud-related operations
• Understanding of risk concepts and experience with common risk metrics
• Ability to conduct basic data analysis and structure the investigations in a methodical way
• Ability to understand and follow the standard operating procedures and risk protocols
• Excellent communication skills and good English language skills
• Excellent communication skills with the ability to write clear investigation summaries and communicate decisions to internal stakeholders.
• Ability to work independently, take ownership, and drive cases from detection to closure with minimal supervision
• Demonstrated ability to own the tasks and drive to a conclusion

Preferred Qualifications

• Bachelor’s degree
• Experience with risk operations and conducting fraud investigations and assessments
• Experience using SQL to query databases or leveraging tools like Looker, Databricks, and Splunk for data exploration and investigations
• Familiarity with payment products such as Virtual account, QRIS, Cards, eWallet, BNPL, and other payment products
• Strong desire to learn and agility to apply basic concepts to multiple situations

Responsibilities

• Follow SOPs and conduct fraud and credit risk investigations triggered through alerts, dispute spikes, abnormal transaction behavior, and merchant risk signals.
• Monitor merchant performance and trends to identify high-risk merchants early and take appropriate mitigating actions to reduce fraud and chargeback exposure.
• Independently coordinate with internal and external stakeholders to drive investigations to closure, ensuring clear documentation, evidence collection, and decision traceability.
• Assess requests from merchants and internal stakeholders for enabling payment channels, features, and limits by performing risk assessment and recommending controls (limits, holds, enhanced monitoring, etc.)
• Follow the SOPs and manage daily fraud operations, including coordinating with multiple bank partners, internal stakeholders, and merchants.
• Collaborate with cross-functional teams (Operations, Compliance, Support, Merchant Success) to improve risk controls, SOPs, and preventive measures
• Do whatever it takes to make Xendit successful

About the Job

As the Head of Treasury at Xendit, you will be the primary architect of our treasury engine. You will sit at the intersection of finance, product, and strategy, taking full ownership of our Treasury P&L and ensuring that every dollar—and every local currency—is working as profitably as possible.

We are looking for a strategic leader who thinks like an owner. You will navigate complex cross-border liquidity challenges, negotiate high-stakes FX spreads, and optimize yield on Xendit’s held funds. Whether it’s designing sophisticated liquidity strategies or integrating cutting-edge financial instruments (like stablecoins) into our flow, you will be responsible for balancing risk with aggressive growth. If you are a seasoned treasury expert who thrives in high-velocity environments and enjoys the challenge of building a world-class function from the ground up, this role would be a good fit for you.

Minimum Qualifications

• 7-10 years of Treasury experience, with at least 3-5 years heading up Treasury in a Fintech or similar
• Experience Optimizing yields on held funds (interest rate, time deposits etc.)
• Experience Managing FX (advising on spreads, hedging FX risk, netting strategies)
• Experience designing and implementing funding and liquidity strategies
• Experience selecting, negotiating with and managing financial partners related to liquidity provisions (e.g., banks, debt providers)
• Experience defining technology / tool stack for Treasury function
• Excellent communication skills and the ability to build and maintain internal and external relationships effortlessly

Preferred Qualifications

• Experience with stablecoins
• Experience in managing FX risk
• Experience in fast moving FinTech startup

Responsibilities

• Own the Treasury P&L and maximize generated profits 
• Optimize funds and costs to generate profit from floats and cross-border movement 
• Work with Growth on pricing structures for FX, post-funding, and early settlement
• Engage global banking partners on FX pricing, fees, deposit rates, fund placements and liquidity provisioning (the banking relationships will be held by our Financial Partnerships)
• Determine optimal bank account structures and float allocations across global and local entities 
• Forecasting liquidity needs for Xendit
• Explore newer financial instruments (e.g., Stablecoins), and work with internal stakeholders to support use cases utilizing these
• Manage Treasury P&L captures:
• Revenue: Interest on merchant funds, liquidity arrangements, and FX revenue
• Costs: Bank fees, financing costs, FX hedging, and partner spread costs 
• Work with internal stakeholders on Treasury goals:
• Compliance: Ensure strategies meet safeguarding and other regulatory requirements 
• Risk: Effectively manage FX and exposure risk frameworks 
• Financial Operations: Operationalize liquidity and float allocations 
• Product/Engineering: Build or buy the right tooling to enable the Treasury function, and productizing effective cross border fund movements
• Growth: Align with Sales and Account Management on FX and liquidity commercial pricing
• Financial Partnerships: Align on targets for financial partners required to achieve Treasury goals
• Finance & Accounting: Liaising in executing company / operation fund movements

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

As a Financial Operations Associate, you will be part of the Financial Operations team responsible for ensuring the seamless flow of funds for the countless transactions happening on the Xendit platform daily. This role will be part of a new subteam being formed within FinOps to own reconciliations across the entire organisation, driving high impact across the region by ensuring all funds are moving as they should and we have full oversight over all movements.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Graduate of Management, Accounting, Finance, or a similar course, and 1-3 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• Excellent verbal and written communication skills in English 
• Working knowledge of Microsoft Office Suite
• You are detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Jakarta, Indonesia

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• You have the initiative to continually ask questions and look for answers
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are a creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them
• You have fun in learning and always seeking to improve

Responsibilities

Own & execute reconciliations for Xendit’s day-to-day financial operations

• Own the reconciliation process for all Xendit products across the region, ensuring that all funds are moving as expected and Xendit does not have any exposure or incorrect transactions
• Work with the product teams on automating recons across products and the region to ensure no gaps in the process and Xendit is protected against money loss
• Have the opportunity to learn how Xendit operates from the ground up and make a real impact on the future of the organization

Coordinate with internal and external stakeholders

• Solve for unreconciled transactions by working with product, partnerships and finance to identify and resolve root causes

Set up recons for any new products

• As new products are launched and we expand to new markets, set up and own the reconciliation processes to ensure that at all points, Xendit recons are operating at best in class standards

Do whatever it takes to make Xendit succeed

About the Job

You will be leading Xendit Group’s Finance and Accounting department, overseeing several areas such as Accounting, Treasury, Internal Audit and Tax. This is a hands-on leadership role that requires someone who is able to support both high-level complex accounting and finance responsibilities as well as not being afraid to dive into the details on a day-to-day basis.

You will be working closely with the CEO and COO as part of the executive team, as well as manage the current team of +40 in the finance org in different countries from junior to senior level. In addition, as part of the business partnering responsibilities, you will work closely with the Corporate Development (M&A), Finance Operations, Sales and Marketing senior management as well as the Engineering team to drive efficiency and potential cost savings plus other business leaders.

This includes, but is not limited to, functions such as: accounting, audits, tax compliance, managing an ERP implementation and automation initiatives, month-end closing processes, monthly reporting, forecasting, budgeting, long range planning, business partnering, modeling, return on investment analysis and other value added financial analysis.

Minimum Qualifications

• Minimum 7-10 years of experience in Finance and/or Accounting, with at least 3-5 years of leading a finance org and taken a company through a rapid growth stage
• Bachelor's degree required; Accounting or Finance preferred; Master’s degree preferred, CPA desirable
• Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable
• Regional experience in Southeast Asia (bonus if you have US experience as well)
• Experience in payments, fintech or technology industry and start up market expansion
• Proven track record of developing and implementing successful financial strategies 

Essential Skills

• Ability to pay strong attention to detail and deliver work that is of a high standard
• Ability to work in a self-directed and remote environment
• Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature
• Excellent analysis and problem-solving skills
• Strong process improvement and automation mindset, with the ability to identify inefficiencies and implement practical solutions
• Structured and clear communication within team and cross-team
• Excellent demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up
• Demonstrated ability to handle multiple priorities in a fast-paced and dynamic environment
• Able to work independently as an individual contributor, but also be able to lead a team as we grow

Preferred Qualifications

• Expertise in finance process efficiency, automations, cost management, and financial controls
• Been on the acquiring side of M&As
• Involvement/experience in raising capital is a plus

Responsibilities

Main priorities

• Lead and scale Finance Organization: oversee Accounting, Audit, and Finance Automation across multiple markets. Scale Finance Organization and support new market expansions by optimizing current resources and driving efficiency.
• Oversee group audits and ensure timely completion within six months of year-end, with minimal or no audit adjustments.
• Drive finance Automation: lead automation initiatives in reconciliation, financial reporting, and billing to enhance accuracy, speed, and efficiency. Foster a culture of continuous improvement and process excellence.
• Enhance cash flow and working capital: improve cash conversion and AR days
• Provide strategic leadership: partner with senior management to translate financial insights into strategic actions that drive growth, profitability, and long-term value creation.

Other responsibilities

• M&A and capital strategy: collaborate closely with the M&A team on capital planning, fundraising, and strategic transactions.
• Treasury and liquidity management: work in partnership with Treasury and Finance Operations to ensure effective liquidity, funding, and cash flow management.
• IPO and Corporate Development Readiness: support the company’s long-term IPO readiness and related financial transformation initiatives.
• Enterprise-wide support: lead finance-related components of organization-wide initiatives, including post-merger integrations (PMI) and other strategic projects.

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

As a Financial Operations Associate, you will be part of the Financial Operations team responsible for ensuring the seamless flow of funds for the countless transactions happening on the Xendit platform daily. It is a wide ranging role. For example, you can be helping to execute daily operations, designing processes operationally for new products, building relationships with banking partners, working with product and tech teams as we automate recons or operations, and touching base with regional teams as we grow in other regions in Southeast Asia. You will also be owning reconciliations across the entire organisation, driving high impact across the region by ensuring all funds are moving as they should and we have full oversight over all movements. 

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Fresh graduate of Management, Accounting, Finance, or a similar course, or 1-3 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• Excellent verbal and written communication skills in English 
• Working knowledge of Microsoft Office Suite and Google Suite
• Comfortable dealing with large datasets and data analysis
• You are detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Jakarta, Indonesia

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• You have the initiative to continually ask questions and look for answers
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure while maintaining quality work
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are a creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them
• You have fun in learning and always seeking to improve
• Experience with SQL or visualization tools (e.g. Looker) is nice to have

Responsibilities

Own & execute Xendit’s day-to-day financial operations and its reconciliations 

• Support Xendit’s daily shift operations, which includes processing customer transactions across the region, liaising with banking partners, executing bank requirements, and coordinating with internal teams to resolve customer issues 
• Be willing and able to work shift on weekends and/or holidays, if assigned/required
• Conduct and own periodic reconciliations to verify the accuracy of financial transactions for Xendit products across the region, ensuring that all funds are moving as expected and Xendit does not have any exposure or incorrect transactions
• Support on automating recons across products and the region to ensure no gaps in the process and Xendit is protected against money loss
• Have the flexibility to move across roles within Finops team depending on business needs
• Have the opportunity to learn how Xendit operates from the ground up and make a real impact on the future of the organization

Coordinate with internal and external stakeholders

• Solve complex problems by working across partner, product, sales, legal and compliance teams to deliver tailored solutions for our customers
• Solve for unreconciled transactions by working with product, partners, partnerships and finance to identify and resolve root causes

Onboarding new recons, products or regions

• Understand how our products and services work and be able to create processes to support Xendit’s expansion in Southeast Asia
• As new products are launched and we expand to new markets, set up and own the reconciliation processes to ensure that at all points, Xendit recons are operating at best in class standards

Do whatever it takes to make Xendit succeed

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

As a Financial Operations Associate, you will be part of the Financial Operations team responsible for ensuring the seamless flow of funds for the countless transactions happening on the Xendit platform daily. It is a wide ranging role. For example, you can be helping to execute daily operations, designing processes operationally for new products, building relationships with banking partners, working with product and tech teams as we automate recons or operations, and touching base with regional teams as we grow in other regions in Southeast Asia. You will also be owning reconciliations across the entire organisation, driving high impact across the region by ensuring all funds are moving as they should and we have full oversight over all movements. 

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Fresh graduate of Management, Accounting, Finance, or a similar course, or 1-3 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• Excellent verbal and written communication skills in English 
• Working knowledge of Microsoft Office Suite and Google Suite
• Comfortable dealing with large datasets and data analysis
• You are detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Metro Manila, Philippines

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• You have the initiative to continually ask questions and look for answers
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure while maintaining quality work
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are a creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them
• You have fun in learning and always seeking to improve
• Experience with SQL or visualization tools (e.g. Looker) is nice to have

Responsibilities

Own & execute Xendit’s day-to-day financial operations and its reconciliations 

• Support Xendit’s daily shift operations, which includes processing customer transactions across the region, liaising with banking partners, executing bank requirements, and coordinating with internal teams to resolve customer issues 
• Be willing and able to work shift on weekends and/or holidays, if assigned/required
• Conduct and own periodic reconciliations to verify the accuracy of financial transactions for Xendit products across the region, ensuring that all funds are moving as expected and Xendit does not have any exposure or incorrect transactions
• Support on automating recons across products and the region to ensure no gaps in the process and Xendit is protected against money loss
• Have the flexibility to move across roles within Finops team depending on business needs
• Have the opportunity to learn how Xendit operates from the ground up and make a real impact on the future of the organization

Coordinate with internal and external stakeholders

• Solve complex problems by working across partner, product, sales, legal and compliance teams to deliver tailored solutions for our customers
• Solve for unreconciled transactions by working with product, partners, partnerships and finance to identify and resolve root causes

Onboarding new recons, products or regions

• Understand how our products and services work and be able to create processes to support Xendit’s expansion in Southeast Asia
• As new products are launched and we expand to new markets, set up and own the reconciliation processes to ensure that at all points, Xendit recons are operating at best in class standards

Do whatever it takes to make Xendit succeed