About the Job

We are seeking an Internal Audit Manager to establish and lead the Internal Audit function for a fast-growing, regulated Payment Service Provider processing high volumes of digital transactions. This role is critical in ensuring the Company operates with strong governance, effective internal controls, and in full alignment with regulatory expectations.

As Internal Audit Manager, you will act as an independent and objective assurance partner to the Board of Directors and Senior Management. You will design the internal audit framework from the ground up, define audit priorities based on risk, and ensure that key operational, technology, financial, and compliance controls function effectively as the Company scales.

This role requires strong judgment and the ability to balance regulatory rigor with the realities of a high-growth fintech environment.

Minimum Qualifications

• 4-8 years of experience in Internal Audit, Risk, or related assurance functions within financial services, payment companies, fintech, or technology-driven environments.
• Proven experience in managing end-to-end audit engagements
• Strong understanding of payment operations, digital transaction flows, system controls, and regulatory expectations.
• Experience interacting with regulators, external auditors, and senior executives.
• Strong communication and stakeholder management skills.
• Fluency in Indonesian and English.

Preferred Qualifications

• Professional certifications such as CIA, CPA, CISA, or equivalent are highly preferred.

You May Be a Good Fit If

• You believe Internal Audit should enable the business, not block it.
• You are comfortable challenging senior stakeholders with facts and data.
• You can translate regulatory and audit requirements into practical, workable controls.
• You thrive in fast-moving, imperfect environments and can build structure from ambiguity.

Key Responsibilities and Expected Outcomes

Internal Audit Strategy & Governance

• Establish and maintain the Internal Audit charter, methodology, and annual audit plan in accordance with regulatory expectations and best practices.
• Develop a risk-based audit universe, prioritizing areas such as payment processing, system controls, reconciliation, fraud risks, regulatory reporting, and third-party dependencies.
• Ensure Internal Audit remains independent from operational functions.
• Set audit quality standards and foster a culture of integrity, independence, and constructive challenge.
• Continuously uplift audit capabilities, especially in technology-enabled and transaction-heavy environments.

Audit Execution Oversight

• Oversee end-to-end internal audits covering operational, technology, financial, and compliance execution areas.
• Review and approve audit scopes, findings, and recommendations to ensure clarity, accuracy, and practicality.
• Ensure audits focus on control effectiveness, not merely documentation.

Reporting & Stakeholder Management

• Report audit results, key issues, and systemic risks to Senior Management and the Audit Committee / Board.
• Track and monitor management action plans and remediation progress.
• Serve as the primary liaison with regulators and external auditors on internal audit matters.

About the Job

We are looking for an Internal Audit Manager to lead day-to-day audit execution in a regulated, high-volume payment business. This role sits at the core of the Internal Audit function and is responsible for converting audit plans into high-quality, actionable audit outcomes.

You will manage audit engagements end-to-end, supervise audit staff, and work closely with process owners across Operations, Technology, Finance, Risk, and Compliance to assess control effectiveness and drive remediation.

Minimum Qualifications

• 2-4 years of experience in Internal Audit, Risk, or related functions within financial services, payments, fintech, or technology companies.
• Strong understanding of internal controls, audit techniques, and risk assessment.
• Strong analytical, communication, and people management skills.
• Fluency in Indonesian and English.

Preferred Qualifications

• Exposure to transaction processing, system access controls, reconciliations, and operational risk is highly preferred
• Professional certifications (CIA, CPA, CISA) are a plus.

You May Be a Good Fit If

• You enjoy digging into processes and figuring out how things actually work.
• You can balance attention to detail with big-picture risk thinking.
• You communicate findings firmly but constructively.
• You are comfortable working in fast-growing, evolving organizations.

Key Responsibilities and Expected Outcomes

Audit Planning & Execution

• Execute internal audits based on the approved annual audit plan.
• Define audit objectives, scope, and testing approach for assigned audits.
• Perform walkthroughs, control testing, and root cause analysis for identified issues.
• Ensure audit documentation and evidence meet internal standards.

Reporting & Follow-Up

• Draft clear, concise audit reports highlighting risks, control gaps, and practical recommendations.
• Discuss findings constructively with process owners and management.
• Monitor remediation progress and validate closure of audit findings.

Cross-Functional Collaboration

• Work closely with Compliance, Risk, Technology, Operations, and Finance teams to understand evolving processes and risks.
• Support regulatory exams and external audits where relevant to internal audit scope.