Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to support and lead sourcing activities for our Marketing spend globally. The primary objective of this position is to maximize value, minimize risk, and ensure our marketing team has the supplier support it needs to succeed.

In this role, you will be a trusted partner to our Marketing stakeholders, helping to standardize and streamline procurement processes. You will be responsible for developing and executing the sourcing strategy for the Marketing category, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Marketing. The is a  hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• Minimum of 3+ years of experience in strategic sourcing and procurement, with experience in Marketing including Creative & Brand, PR/Communications, Swag, Paid Media, Web Marketing and Events
• Proven ability to lead contract and commercial term negotiations independently.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Independently run and manage RFPs
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

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P-3180_3357990

Recorded Future is seeking an Email Campaign Specialist to enable and empower our user base. This individual will build email programs: designing templates, set program logic, and defining segments and criteria for various stages of the customer journey. You will be hyper-focused on metrics to judge the performance of each email campaign and the program as a whole. You will set ambitious but realistic goals for every campaign and formulate a plan to hit or surpass them. You will work with leadership to intimately understand our clients’ needs and own an arm of the client communication strategy, working with other teams to deconflict schedules and ensure alignment of messaging. 

What You'll Do:

• Plan, execute, and optimize automated email campaigns (such as newsletters, new user welcome flows, reactivation campaigns, etc.) focused on driving adoption and retention
• Cultivate intimate familiarity with the client journey and understand client wants and needs throughout the lifecycle 
• Deliver eye-catching email templates in line with brand guidelines
• Work across teams to gather requirements, develop strategy, and craft messaging that drive engagement and retention 
• Define clear and powerful segments with strategies and tailored messaging for each
• Optimize program and other content performance through multivariate testing
• Maintain an email calendar and share details around timing, audience, and desired outcomes

What You'll Bring:

• 3-4 years in email marketing or digital communications
• Adept with CSS, HTML, and email testing 
• Data-driven and analytical mindset 
• Skilled communicator across different media and audiences with an eye for detail
• Experience creating and managing email campaigns in email marketing platforms (Hubspot, Eloqua, Pardot, Marketo, ConstantContact, etc.)
• Very nice-to-have: Experience working with GainSight

The base salary range for this full-time position is $109,500-$164,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

Van Leeuwen Ice Cream is hiring a full-time Single-Unit General Manager to oversee one of our Washington, DC locations! This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Single-Unit General Manager is responsible for the overall operation of their assigned store. This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee two locations opening in our growing Washington D.C market. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Job Title:  Talent Acquisition Partner – Sales

Location: PST Time Zone 

Reports to: VP, Talent Acquisition

FLSA Status: Exempt

The Opportunity:

You will leverage your recruiting expertise to partner across Meriton and all operating companies to hire exceptional talent and provide the best-in-class service. The Talent Acquisition Partner is responsible for full life cycle recruiting by using creative sourcing methods and cross-collaborating amongst all stakeholders. The Talent Acquisition Partner must be an independent self-starter, innovative, resourceful, and possess strong organizational and communication skills to meet the needs of our multi-brand growing business.

Responsibilities:

• Implement recruiting best practices to attract and retain top talent, while building a strong employer brand, and managing recruitment resources effectively and efficiently
• Source candidates to meet job description profiles and build a diverse talent pool for current and future staffing needs
• Conduct intake sessions with hiring leaders to set expectations and SLAs for recruitment process and understand the needs of the position and partner on job descriptions to ensure role clarity and accuracy
• Use passive sourcing and recruiting techniques including, but not limited to, Boolean searches, referrals, databases, job boards, social media, career events, and networks
• Manage candidate data tracking in real-time within the ATS tool and conduct regular data audits
• Track key recruiting metrics and source effectiveness, to identify areas for improvement and optimize the recruitment process
• Analyze job requirements and develop unique recruitment initiatives to attract top talent
• Ensure a red-carpet candidate and hiring manager experience by providing clear communication, timely feedback, and a seamless hiring process
• Partner with the university relations partner(s) in the college recruiting process, including attending career fairs and events

 Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field, or equivalent experience
• 2+ years of full cycle recruitment including proactive sourcing & utilization of all resources available to attract qualified candidates
• Sales and / or engineering recruitment experience, strongly preferred
• Blend of agency and in-house recruiting, strongly preferred
• Applicant tracking system and CRM experience
• Natural collaboration skills with a proven ability to work across teams to get things done
• Strong communicator with the ability to influence and persuade across all levels of the organization, exercising a high degree of confidentiality, professionalism, poise, tact and diplomacy to accomplish objectives
• Strong organizational skills and the ability to manage all stakeholder expectations and shift priorities as needed
• Knowledge of employment laws and regulations

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work location is in a corporate setting where noise level is usually moderate and stress levels may be moderate to high on a regular basis. Although the position’s primary work location is the shared services office in Irving, Texas, the position does follow an in-office hybrid schedule (once fully trained and performing all functions within scope of the role). Depending upon project, position and/or company needs, the hybrid schedule may fluctuate and/or change in coordination with the VP, Talent Acquisition or other sponsor, as appropriate. The position will require the ability to work a flexible schedule in order to plan, host, and attend recruiting events and visit operating companies, as needed. Some travel required.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The salary range for this position is $85,000 – $95,000 USD + 10% bonus potential based on company and individual performance.

This range represents the Company’s good faith estimate of the base salary for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, education, and geographic location.

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick leave, and holidays)
• Paid parental leave
• Life and disability insurance
• Employee assistance programs and wellness resources

Meriton is an Equal Opportunity Employer

About Blank Street

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading

Add a Spark to the Ordinary… 

General Managers are central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development.

Who We’re Looking For

• Experience hiring, developing and managing hospitality teams
• Experience managing inventory and supply chain ordering
• Love for coffee and customer service
• Experience working in a unionized environment is a plus
• Strong knowledge of specialty coffee, espresso and equipment is a must
• Strong decision making and multi-taking skills
• Strong interpersonal communication skills

What You’ll Own

• Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team.
• Step in to cover scheduling gaps or time off in the store schedule
• Create and publish staff schedules according to state and local labor laws
• Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time
• Recruit super star talent in collaboration with the People Team
• Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed
• Ensure coffee accreditations are handled on time for new employees in line with company standards
• Work to maintain the very best team engagement scores
• Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team
• Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System
• Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products
• Ensure the safety, cleanliness and presentation of your location in line with company policies
• Maintain operational excellence achieving company standard scores and above via our auditing platform
• Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty
• Be a champion of your store’s financial performance and peak business throughput
• Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision
• Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve

Requirements

• 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands
• Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)

Benefits & Perks

• $65,000 - $75,000 annual salary
  Blank Street, in good faith, believes that the posted salary range is accurate for this role in NYC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• Bonus program 
• 15 days of paid annual leave (on top of company-observed holidays and sick time) 
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits 
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag

OVERVIEW

The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Leader 

• Oversee and support execution of key operational processes 
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborate and implement General/Store Manager’s vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).  

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $28.85 - $37.98/ hour. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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#li-onsite

About OpenEye:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support.  Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers.

OpenEye is headquartered in Liberty Lake, WA and is a subsidiary of Alarm.com. Learn more at www.openeye.net.

The Position:

We are seeking a Content Marketing Intern to join our marketing team for a 10–12 week internship. In this role, you’ll support the execution of OpenEye’s content strategy across web, email, social media, and advertising channels while gaining hands-on experience in a fast-paced marketing environment. Our Content Marketing Intern will work onsite out of our Liberty Lake, WA headquarters.

This internship is designed as a focused, learning-forward experience. You’ll contribute to active marketing initiatives, build foundational content marketing skills, and collaborate closely with experienced marketers. You’ll also be introduced to how AI tools are used to support content creation and optimization, with a small AI-focused learning project scoped to the duration of the internship and aligned with your day-to-day work. 

What You’ll Do: 

• Assist with scheduling and publishing social media content, ensuring posts are on-brand and aligned with the editorial calendar.  

• Support writing, editing, and publishing content for blogs, website pages, email, and campaign assets using WordPress.  

• Apply basic SEO and AEO best practices to content with guidance from the team.  

• Collaborate with copywriters, designers, and marketing partners to support ongoing campaigns and initiatives.  

• Track tasks and deadlines using Jira or other project management tools to stay organized and on schedule.  

• Assist with light graphic design needs using pre-built templates and sourced imagery.  

• Review basic performance metrics and industry trends to support content improvements and learning.  

• Explore AI tools that support content research, drafting, and optimization as part of daily workflows. 
• Other duties as assigned.

Learning Objectives:

By the end of the internship, you’ll gain hands on experience: 

• Executing content across social, web, email, and campaign channels.  

• Publishing and updating content in WordPress using SEO and AEO best practices.  

• Strengthening copywriting, editing, and quality control skills.  

• Collaborating with cross-functional partners and using project management tools.  

• Applying analytics and AI tools to support content optimization and efficiency. 

AI Learning & Mini‑Project: 

AI learning is integrated into this internship through hands-on exposure and a small, scoped project. Early in the internship, you’ll work with your manager to define an AI-focused mini-project aligned with your responsibilities—such as assisting with AI-supported content drafting, optimization, or workflow documentation. 

The goal is to provide practical experience with modern marketing tools while keeping the scope achievable within a 10–12 week timeframe. 

You Are: 

• Currently pursuing a degree in Marketing, Communications, Graphic Design, or a related field.  

• Interested in content marketing, social media, and digital storytelling.  

• Comfortable with basic design tools (e.g., Adobe Creative Cloud or Canva).  

• Familiar with or eager to learn WordPress and content publishing workflows. 

• A strong communicator with attention to detail and a desire to learn.  

• Organized, dependable, and open to feedback in a collaborative environment. 

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The Perks!

• The pay for this position is in the range of $20.00 - $22.00 per hour.
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

JR105818

LI# - Onsite

About OpenEye:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support.  Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers.

OpenEye is headquartered in Liberty Lake, WA and is a subsidiary of Alarm.com. Learn more at www.openeye.net.

The Position:

We are seeking a Content Marketing Intern to join our marketing team for a 10–12 week internship. In this role, you’ll support the execution of OpenEye’s content strategy across web, email, social media, and advertising channels while gaining hands-on experience in a fast-paced marketing environment. Our Content Marketing Intern will work onsite in our Liberty Lake, WA office.

This internship is designed as a focused, learning-forward experience. You’ll contribute to active marketing initiatives, build foundational content marketing skills, and collaborate closely with experienced marketers. You’ll also be introduced to how AI tools are used to support content creation and optimization, with a small AI-focused learning project scoped to the duration of the internship and aligned with your day-to-day work. 

What You’ll Do:

• Assist with scheduling and publishing social media content, ensuring posts are on-brand and aligned with the editorial calendar.  

• Support writing, editing, and publishing content for blogs, website pages, email, and campaign assets using WordPress.  

• Apply basic SEO and AEO best practices to content with guidance from the team.  

• Collaborate with copywriters, designers, and marketing partners to support ongoing campaigns and initiatives.  

• Track tasks and deadlines using Jira or other project management tools to stay organized and on schedule.  

• Assist with light graphic design needs using pre-built templates and sourced imagery.  

• Review basic performance metrics and industry trends to support content improvements and learning.  

• Explore AI tools that support content research, drafting, and optimization as part of daily workflows. 
• Other duties as assigned.

Learning Objectives:

By the end of the internship, you’ll gain hands on experience: 

• Executing content across social, web, email, and campaign channels.  

• Publishing and updating content in WordPress using SEO and AEO best practices.  

• Strengthening copywriting, editing, and quality control skills.  

• Collaborating with cross-functional partners and using project management tools.  

• Applying analytics and AI tools to support content optimization and efficiency. 

AI Learning & Mini‑Project:

AI learning is integrated into this internship through hands-on exposure and a small, scoped project. Early in the internship, you’ll work with your manager to define an AI-focused mini-project aligned with your responsibilities—such as assisting with AI-supported content drafting, optimization, or workflow documentation. 

The goal is to provide practical experience with modern marketing tools while keeping the scope achievable within a 10–12 week timeframe. 

You Are:

• Currently pursuing a degree in Marketing, Communications, Graphic Design, or a related field.  

• Interested in content marketing, social media, and digital storytelling.  

• Comfortable with basic design tools (e.g., Adobe Creative Cloud or Canva).  

• Familiar with or eager to learn WordPress and content publishing workflows. 

• A strong communicator with attention to detail and a desire to learn.  

• Organized, dependable, and open to feedback in a collaborative environment. 

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The Perks!

• The pay range for this opportunity is $20.00 - $22.00 per hour.
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

JR105818

LI# - Onsite

Role Overview

The Procurement and Facilities Coordinator provides essential administrative and operational support to the Procurement and Facilities Services function. This role supports the procurement team through day‑to‑day administrative activities, including credit card transaction processing, procurement database maintenance, reporting, and the purchasing of approved goods and services.

The position serves as the primary coordinator for daily facilities operations at the Washington DC office, acting as the on‑site office manager. The role ensures a safe, functional, and well‑organized workplace by overseeing office/building security coordination, office events and logistics, inventory and supplies, routine maintenance, vendor coordination, and staff safety‑related needs.

Reporting to the Director of Procurement and Facilities Services, the Procurement and Facilities Coordinator works closely with internal teams and external vendors to support efficient operations, compliance with organizational procedures, and a positive work environment for staff and visitors.

Department Accountabilities

Procurement 

The procurement department leads the implementation of policies, procedures and systems that support the organization’s procurement and management of goods and services.  Procures quality goods and services, at competitive prices while ensuring that the organization has the resources needed to succeed at a cost that maximizes value and a process that minimizes risk.  The department manages the procurement process which includes identifying needs, setting terms, selecting vendors, negotiating, and purchasing, delivering, and post-purchase assessment.  The department works together to ensure the procurement process is regulated and aligned with organizational objectives, goals, and budgets.

Facilities Management 

Oversee operations of the organization’s US facilities.  Conduct regular needs assessments, coordinate and implement planned and unplanned maintenance services and projects, and Manage oversight of the programming and operation of the mechanical, security, and life-safety system. Maintain building/county and state rules and regulations and respond to FDNY and DOH inspections for the NY office. 

Budgeting and Costing 

Establish and use financial plans to achieve organizational objectives, including monitoring and analyzing financial data to identify deviations from targets. 

Operations Management 

Execute and manage production or operations using predetermined protocols and procedures to achieve specified operational performance standards. 

Operational Compliance 

Adhere to internal policies, procedures, and external standards, including regulatory and voluntary codes of conduct, to minimize business risk and protect the organization's reputation. 

Stakeholder Engagement  

Systematically identify, analyze, plan, and implement actions designed to engage with external and/or internal stakeholders to create positive relationships by appropriately managing their expectations and agreed objectives. 

ROLES SPECIFIC OUTCOMES

Procurement

Achieve specific procurement goals within area of responsibility. May also involve working to improve established procurement procedures.

Data Management

Manage basic aspects of the data management system with guidance from senior colleagues. This includes being responsible for developing or operating basic elements of the data management systems to deliver prescribed outcomes.

MSF-USA Representation

Represent the organization in a single professional forum in order to promote the organizational brand. May well focus on a specific area of the organization, such as a function.

Policies and Procedures Development

Contribute to the drafting of policies, procedures, and related guidelines within an area of expertise to meet defined key principles and ensure compliance with external requirements.

Data Collection and Analysis

Collate and analyze data using pre-set tools, methods and formats. Involves working independently.

These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job.  Incumbents are required to perform other functions as assigned.

COMPLEXITY AND PROBLEM-SOLVING SKILLS

• Works both with and without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.
• Uses comprehensive knowledge and skills to negotiate independently while providing guidance and training to others on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.

Behavioral Competencies 

THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.

People Focus

Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs.

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Global Perspective

Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges.

Cultivates Innovation

Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.

RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.

Drives Results

Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.

PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.

Collaborates

Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Values Differences

Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.

Instills Trust

Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions.

Manages Ambiguity

Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness.

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

Technical Competencies

Plans and Aligns

Planning and prioritizing work to meet commitments aligned with MSF-USA goals.

Financial Acumen

Interprets and applies understanding of key financial indicators to make better business decisions.

Tech Savvy

Anticipating and adopting innovations in organizational digital and technology applications.

Data Collection and Analysis

The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.

Project Management Skills

The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters.

Presentation and Written Communication Skills

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

Supervisory Responsibility

No supervisory responsibility

Desired Qualifications & Experience

At a minimum the Job Holder should possess:

• • Associate’s or Bachelor’s degree in business administration, facilities management, supply chain, or a related field, or equivalent relevant work experience
  • 3-5 years of relevant work experience in an administrative, procurement, facilities, or office management role
  • Experience processing and reconciling credit card or purchasing transactions
  • Familiarity with procurement policies, internal controls, and compliance requirements
  • Experience coordinating vendors and service providers
  • Experience supporting office facilities or acting in an office manager capacity
  • Basic understanding of workplace safety or facilities
  • Strong organizational skills and attention to detail
  • Proficiency in Microsoft Office applications (Excel, Word, Outlook, SharePoint); experience working with databases or procurement systems
  • Ability to manage multiple tasks and priorities in a fast‑paced environment
  • Strong written, verbal; communication and interpersonal skills
  • Ability to work independently and exercise good judgment while knowing when to escalate issues
  • High attention to detail and organizational skills
  • Familiarity with ERP systems

Other Requirements 

• Essential staff, Works from office 5 days/week
• Must be willing to travel for work as needed
• Occasional after-hours or early-morning work may be required to support events, maintenance, or urgent facilities issues
• The role may involve light physical activity, such as moving small equipment, supplies, and furniture.

Location

Washington, DC (On-Site position, it is NOT Hybrid)
This role is based in our Washington, DC office based on business needs at this location

Compensation

$67,350 to $101,025 annually; In alignment with MSF USA’s compensation framework, new hires are generally offered between the minimum and midpoint of the range based on relevant experience, skills, and internal equity. 

Please note that visa sponsorship will not be offered for this position.

OVERVIEW

We are seeking an energetic and reliable team member who is passionate about wellness, community, and creating a seamless guest experience. In this role, you will support both the studio and retail environments, ensuring that every interaction reflects the ALO standard for service, cleanliness, and brand integrity. 

RESPONSIBILITIES

Guest Experience 

• Be a welcoming presence for every guest, creating meaningful connections in the studio and in the retail space. 
• Respond to inquiries in person or by phone regarding classes, schedules, studio policies, and retail offerings. 
• Accurately manage client registrations, check-ins, and payments. 
• Communicate guest needs and feedback to Studio Manager promptly. 
• Uphold company standards and approach all situations with respect, empathy, and professionalism. 

Studio Maintenance 

• Maintain organization, cleanliness, and visual standards in studio and associated areas. 
• Setup and reset studio spaces for classes including regular cleaning duties. 
• Clean and organize mats, props, and supplies as needed. 

Building Community 

• Support sales of memberships, class packages, and retail products. 
• Educate guests about ALO classes, workshops, and community offerings. 
• Support the retail space as needed during class times and slower studio moments. 
• Collaborate with the team to ensure smooth operations across studio and retail spaces. 

QUALIFICATIONS

• Excellent communication and multitasking skills. 
• Strong customer service or retail experience (wellness/fitness a plus) 
• High attention to detail and commitment to maintaining a pristine, brand-aligned environment. 
• Ability to thrive in a fast-paced, team-oriented setting. 
• MindBody experience preferred. 
• Aligns with and embodies ALO’s Guiding Principles 
• Ability to stand and move for an entire shift 
• Ability to lift, push, carry or otherwise move up to 50 pounds 
• Ability to perform cleaning and restocking duties 
• Seniority Level: Entry level 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

Studio & Community Associate Scheduling & Availability

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

The Company’s Associate base pay range is $18.00 - $20.00/per hour in Washington D.C. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About our team

The Studio team at Okta functions like an internal agency within the Marketing org. We are composed of creatives, strategists, producers and marketing managers alike. Our team’s focus is to lead the brand, tell powerful stories and inspire creative excellence. As a partner to the Digital team, we strive for shared KPIs, strategies and processes to activate our brand on our digital experiences and push the brand and business forward.

About this role

The Studio is looking for a passionate (Sr.) Designer, Digital to join our Digital Studio team to drive the creative experience on auth0.com with a knack for creating innovative, developer focused, product storytelling digital experiences. You are an expert in digital and web properties, love solving product stories through visual and UI designs, enjoy working with design systems, and collaborating with cross-functional teams to get projects launched. Reporting to the Digital Design Manager, you will be working with visual designers, UX, copywriters, digital strategists, and brand designers to deliver digital design solutions against creative briefs. You will collaborate with web producers and developers to launch innovative designs that tell Okta’s brand and product story on our websites.  

This role will be instrumental in collaborating with the Design Manager, to craft interactive and smart solutions that are on the cutting edge of digital designs. The right person for this role will be passionate about digital design and highly motivated to bring thoughtful ideas to the table. 

What you will do

• Work closely with the Design Manager, copywriters, UX designers, and extended teams on conceptual development, design and execution across key digital creative briefs
• Partnering with other senior designers on the team to elevate work with innovative prototyping (interaction, motion, and visual design)
• Clear understanding of project briefs and ability to craft thoughtful design solutions
• Articulate and present ideas in a clear and concise manner; accept constructive feedback and execute against it efficiently 
• Ensure the consistency of the brand and the highest quality of design across all projects
• Natural curiosity and passion to learn about and share insights on design and industry trends
• Think big while operating at the lowest level of detail

What experience you have

• BA or BFA in Art/Design or related field
• Extraordinary design skills
• World-class portfolio of work
• Strong communication presentation skills; proven ability to present to executives/leaders
• Highly organized and able to work collaboratively across multiple projects
• 5+ years experience designing in a digital creative agency or client-side group; B2B / tech experience is a plus
• Expert knowledge of Figma
• Expert knowledge of modern prototyping tools like Framer, Figma sites, etc.
• Experience with high-fidelity prototyping
• Motion design skills for web
• Familiar with the creative process, partnering with UX designers, copywriters, web production, and development teams
• Experience working in AEM and AI tools a plus
• Working knowledge of HTML and CSS, a big plus for JavaScript or other frameworks

Why you should be excited about this role

• We are a talented team of designers and writers who collaborate to solve business problems. 
• We enjoy collaboration and driving innovation
• We inspire each other to learn and grow every day

Why we are excited about you

• You are an inspiring, positive force of nature.
• You are always bringing new ideas to the table.
• You are passionate for design and keen to grow and take on new challenges to further professional development.

#LI - Hybrid

#P-1498_3414504

Okta is seeking a highly proficient GEO Content Specialist to execute content-focused Generative Engine Optimization (GEO) strategies for Okta and Auth0. This is a mid-level individual contributor role focused on ensuring content is optimized for visibility and retrieval in the evolving landscape of AI Search/GEO/AEO. The ideal candidate is a reliable self-starter with a strong understanding of content, SEO, and the mechanisms of Large Language Models (LLMs).

Core Responsibilities & Execution

• Content Optimization:
• Execute the strategy for structuring and optimizing content to promote content retrievability by LLMs
• Develop and refine content blocks to be machine-parsable and aligned with semantic density and emerging AI answer formats.
• Understand how content must be shaped for LLM visibility and apply best practices while adhering to brand and quality standards.
• Identify opportunities by reviewing GEO prompt data, analyzing competitors, and thinking creatively about content needs for the business
• GEO Knowledge & Application:
• Maintain a working knowledge of how LLMs function, relevant KPIs, and content-related GEO best practices.
• Apply concepts such as vector embeddings, RAG, grounding, chunks, passages, and citations in daily content work.
• Stay current on industry changes related to GEO/AEO/AIO and the future of organic visibility.
• Data & Workflow:
• Utilize a data-driven approach to execute content tasks and identify content performance trends.
• Collaborate with Content and Digital Strategy teams to ensure optimized content is published effectively.
• Manage assigned content tasks effectively, meeting deadlines and quality standards.
• Leverage AI in content analysis, editing and production workstreams to improve efficiency and output

Qualifications

• 4+ years of professional experience in SEO, digital marketing, or content strategy, with a focus on content optimization and/or content development
• Understands how content is rewarded in both LLMs and modern-day search ranking algorithms (this position is not about traditional SEO keyword optimization)
• Familiarity with current GEO concepts and the role of LLMs in search
• Working knowledge of SEO/AI Search platforms such as SEMRush, BrightEdge, Ahrefs, Profound, and Google Search Console.
• Proficiency in data analysis and insights gathering for content output and performance tracking
• Strong communication skills, with the ability to articulate content requirements and results clearly
• Experience using Adobe Experience Manager (AEM) or a similar enterprise-level CMS.
• Background in the Identity and Access Management (IAM), B2B marketing, SAAS, or the cybersecurity domain is preferred, but not required.

#LI - Hybrid

#P24088_3363970

Overview

Okta is looking for a Communications Data and Insights Manager to build and lead the analytics engine that informs and drives our corporate communications strategy. In this role, you will translate data into actionable insights, measure and monitor campaign performance, identify the whitespace, spot trends, and establish clear KPIs that act as the foundation of a modern, data-driven communications organization. 

You will serve as the connective tissue between fast-moving data and the strategic choices that shape how Okta shows up in the world, ensuring every narrative decision is informed by evidence and every major moment is measured. The data and insights lead will sit at the intersection of media relations, social strategy, and operations, ensuring the communications organization is grounded in high-quality analytics, trends, and performance intelligence.

Key Responsibilities

• Always-On Intelligence: Operate a continuous monitoring and analysis program across media, social platforms, and competitive landscapes to surface emerging narratives and reputational signals in real time.
• Competitive Share of Voice & Narrative Analysis: Conduct ongoing measurement of Okta’s share of voice relative to competitors, diagnosing drivers of competitive spikes and providing strategic recommendations to leadership.
• Market Position Analysis: Continuously assess Okta’s position across earned media, social, and analyst coverage, translating ambiguous signals into structured analysis that connects activities to brand perception and business outcomes.
• Revenue & Growth Alignment: Partner with Marketing Operations teams to identify correlations between earned media spikes and "top-of-funnel" indicators, such as organic search volume, branded traffic, and account-level engagement signals.
• Content Performance & Editorial Intelligence: Guide editorial planning by surfacing what resonates and identifying the ‘whitespace’ in the market—untapped topics and story angles—guiding our content strategy toward high-impact narratives that set Okta apart.
• Measurement Support & Campaign Tracking: Partner with cross-functional analytics teams to deliver analysis that demonstrates the impact of communications strategies and reputational goals.
• Reporting, Insights & Key Learnings: Develop dashboards and produce monthly, quarterly, and annual reports, as well as bespoke analyses for major events and campaigns.
• QBR Cadence & Strategic Rhythm: Support the quarterly and annual operating rhythm for the Communications team by tracking progress against goals and preparing materials for leadership reviews.
• Tools, AI & Operational Support: Leverage and optimize social listening and media monitoring platforms (e.g., Meltwater, MuckRack, Sprout Social, Caliber) to support AI-first workflows that improve speed to insight and team productivity.

Qualifications & Core Competencies

• 8+ years of relevant experience: Proven success in communications analytics, media measurement, PR strategy, or a related field in a high-growth B2B SaaS environment.
• The Signal Finder: Strong analytical instincts with proven experience in separating signal from noise in high-volume, fast-moving environments and connecting industry trends to the company story.
• The Analyst & Storyteller: Experience benchmarking share of voice and evaluating content performance across earned, social, and owned channels, with the ability to translate complex data into clear narratives for senior leaders.
• Comms Tech Stack Fluency: Hands-on familiarity with tools and workflows across the communications and marketing stack, including Meltwater, MuckRack, Sprout Social, Google Analytics, and Salesforce.
• Operational and Analytical Rigor: Strong attention to data quality and accuracy, with experience using large datasets to guide decisions and deliver measurable business outcomes.
• Cross-Channel Activation Strength: Deep understanding of how to orchestrate and measure coordinated plays across global social and media channels to improve brand sentiment.
• Framework and Process Design: Experience building reporting frameworks and operating models that enable measurement programs to scale effectively across teams and geographies.

Leadership and Influence: Strong communication and stakeholder management skills, with the ability to align cross-functional teams and influence senior partners through data-driven insights.

#LI-Hybrid 

(P11889_3414584)

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About the role

Okta is looking for an exceptional Design Manager to join our growing internal agency and partner with our creative leads to bring our brand and marketing to life on our websites. Reporting into the Digital Creative Director, you will be challenged to ideate, concept and problem-solve against key marketing briefs. You will help to craft and tell the Okta story, always advocating for the brand and taking pride in beautiful, inspiring, and innovative work. You will manage 3-5 talented designers across three web properties, okta.com , auth0.com, and oktane.com. 

The right person for this role will be an inspired and passionate designer and leader, a  highly-motivated individual that has the experience, ability and drive to manage multiple projects and work seamlessly with cross-functional teams across the company. 

What you’ll do

• Work closely with the Digital Creative Director, designers, and copywriters on conceptual development, design and execution across key marketing briefs for digital experiences on okta.com.
• Develop creative ideas that meet project KPIs; test and iterate when necessary.
• Manager and mentor three Sr. Designers, encouraging their own personal growth and development. Uplevel the design team by providing dedicated one on one support, particularly for more junior designers.
• Partner with the Copy Manager to lead brainstorm sessions and project critiques. Work cross functionally with key marketing leads, digital partners, and the Studio to present creative concepts and solutions against briefs. 
• Must be able to sell ideas confidently, a strong storyteller and presenter to get buy-in from cross functional partners and executives. 
• Ensure the consistency of the brand and highest quality of design across all projects.
• Keen understanding and passion to learn about and share insights on digital design and industry trends.
• Create, concept, inspire others, and roll up their sleeves while bringing creative ideas to life; can deliver and receive direct and clear feedback. 
• Ability to think big while operating at the lowest level of detail.
• Must be a self starter while being comfortable guiding teams, freelancers, agencies, and production partners.
• Must be able to operate at a high level, providing art direction, to executing and delivering design deliverables.

What experience you have

• BA or BFA in Art/Design.
• Extraordinary design skills.
• A World-class portfolio of work.
• Outstanding presentation skills and proven ability to produce and pitch world-class strategic presentations to all levels of an organization.
• 8+ years experience in art direction and design in a creative agency or client-side group; B2B / tech experience is a plus.
• 3+ years experience leading and managing a team in a creative agency or internal creative group; global experience is a plus.
• 5+ years experience in marketing work with a rich portfolio including digital, print, interactive, website/mobile design and video.
• Hands-on expertise in developing creative solutions and campaigns across all mediums: advertising, film, websites, mobile and graphic design, Corporate ID, interactive, social campaigns, content marketing and events.
• Expert knowledge of creative process and digital creative software tools (Figma, Adobe CC, Framer.
• Experience implementing AI tools with the creative process and prompting for creative output. 

You are excited about this role because:

• You are highly motivated and a problem solver.
• You love to build.
• You never shy from a challenge.

We are excited about you because:

• You are an inspiring, positive, force of nature.
•  You are always bringing new ideas to the table.
• You are happy to share your knowledge and insights with other team members.
• You believe in building a strong and collaborative culture.
• You bring a sense of calm, focus, and positivity and your energy is infectious.

#LI - Hybrid

#P21812_3414529

About the Internship:

The Digital Success team helps Okta customers of all sizes adopt our platform and maximize their investment. We bridge the gap between customer pain points and tangible value, guiding companies from onboarding to a successful renewal.

As a Digital Success Intern focusing on Automated Field Insights, you will play a pivotal role in our ability to scale value realization by leveraging cutting-edge automation and AI to deliver insights at scale. Throughout your internship, you will contribute to high-impact projects leveraged by our customer-facing teams, directly influencing how our customers perceive value.

What You’ll Get to Do:

• Content Audit & Optimization: Lead the end-to-end audit of our automated presentation decks. You’ll ensure content is current, on-brand, and consistent across our decks and Highspot, collaborating cross-functionally to maintain a "single source of truth" while identifying ways to better use AI to maintain content over time. 
• Customer Sentiment & Gong Analysis: Dive deep into Gong data to analyze customer calls. You will identify emerging business goals (specifically around AI adoption), uncover recurring themes, and compare these insights against our current Matik content to recommend high-impact updates.
• AI Functionality Deep-Dive: Act as the team’s "AI Scout" by exploring Platform AI capabilities. You will evaluate and build internal use cases for AI Insights, AI Query Builder, and email to streamline our digital success motion.
• Strategic Execution: Identify iterative improvements for existing programs based on product usage data and feedback from the broader Customer Success organization.
• Stakeholder Presentation: Conclude your internship by presenting your findings, AI recommendations, and project impact to Okta leadership and key stakeholders.

Who We are Looking For:

• Education: Rising senior pursuing a Bachelor’s degree or higher (Business, Marketing, Data Science, or Communications preferred).
  • Graduating Dec 2026 or Spring 2027
• Analytical Mindset: You enjoy "connecting the dots" between raw data and customer stories, and have a high level of attention to detail. 
• Technical Curiosity: A genuine interest in Identity Security and the intersection of AI and Customer Success.
• Collaboration: Proven ability to work across teams like Marketing, Product, and Operations.
• Communication: Strong copywriting skills with an eye for design consistency and brand voice.
• Bonus Points: Familiarity with Data Visualization and Customer Success Software (e.g. Matik, Gong, Gainsight, Pendo, or Tableau).

Okta’s Intern Program

As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills. 

Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags.  And of course, we want you to have fun, too. Our internship program includes exciting opportunities to connect with your cohort beyond the office through fun and classic local outings.

#LI-Hybrid

Get to know the role

• Job Title: Product Marketing Manager - Bilingual (Japanese/English)

• Job Summary: The Associate Product Marketing Manager will work with the Sr. Manager, Product Marketing, to drive and support the execution of various marketing initiatives in product marketing, with a focus on console video games. This position will work together with key stakeholders within The Pokémon Company International and The Pokémon Company in Japan, by spearheading communication between offices in both English and Japanese.

• FLSA Classification (US Only): Exempt

• People Manager: No

What you’ll do

• Support the execution of key strategic company initiatives in the areas of product marketing, with a focus on marketing initiatives in support of console video games. Collaborate with various stakeholders within TPCi and those in Japan to achieve business goals. Work with Sr. Manager, Product Marketing to deliver impactful results by proactively identifying problems to be solved and providing solutions.

• Support video game marketing projects by serving as the point of contact between the Tokyo office of The Pokémon Company in Japan, and internal TPCi cross-functional teams. Drive progress within TPCi and ensure all teams and stakeholders are properly informed and tasks are executed on time.

• Coordinate with the Tokyo office of The Pokémon Company in Japan so that the TPCi cross-functional teams are fully informed to conduct globally aligned marketing activities. Review marketing assets and copies to ensure accuracy.

• Research, analyze, report, and present on key business metrics and industry trends.

What you’ll bring

• Four (4)+ years of relevant professional experience or a demonstrated equivalent level of expertise.

• Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.

• Demonstrated business related experience in multinational corporations including Japan and the U.S.

• Multi-cultural and bilingual with strong written and verbal business communication proficiency in both English and Japanese. Solid understanding of Japanese culture and business customs.

• Strong project coordination skills with proven ability to drive results. Action oriented and strong problem solver.

• Strong relationship building skills to manage proactive, prompt, and accurate communication with multiple stakeholders across organizations.

• Organized and process-oriented with proven ability to manage multiple projects at once.

• Experience in video game marketing or video game development, including localization, is a plus.

• While passion for the Pokémon brand is a plus it is not required, however knowledge of and a willingness to learn more about the brand is a must.

• Proficiency in Microsoft Office Suite, particularly in PowerPoint and Excel.

Base Salary Range: For this role, new hires generally start between $86,215.00 - $102,285.79 per year. The full range is $86,215.00 - $150,844.62 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-PS #LI-Hybrid

Get to know the role

• Job Title: Competitions Manager, Trading Card Game (TCG)

• Job Summary: Manages competitive structure and support execution for Pokémon Championship Trading Card Game (TCG) events at Regional, International, and World Championship events. Prepares annual plans and regular event reports for competitive TCG programs in coordination with overall Pokémon Championships team and strategy. Drives creation of new ideas and programs for the competitive TCG space. Collaborates with Operations, Marketing, Legal, and Product Development teams to ensure aligned direction across the organization.

• FLSA Classification (US Only): Exempt

• People Manager: No

What you’ll do

• Develops objectives for competitive TCG and evaluates performance against those objectives.

• Recommends updates to current competitive landscape based on market research, emerging trends, and a strong understanding of the Pokémon TCG player base.

• Prepares reports on industry, event(s) and program performance

• Provide leadership for program objectives, strategy, and content for internal and external audiences across events.

• Manage program integration plan with Game Studio team for TCG Live competitive ecosystem/path to World Championships.

• Advocate for needs to effectively execute the Pokémon TCG competitive program as well as support a safe, fun, and fair environment for all players.

• Attend International and World Championships acting as the overall TCG tournament lead.

• Support operational infrastructure to drive continued growth and health of Pokémon TCG community with content and insight needed to support the player journey and internal business goals.

• Maintain TCG database in collaboration with product development teams.

• Submit event results to Digital Marketing teams.

• Support broadcast teams to help drive livestream viewer engagement.

• Effectively manage Championship Points structure for TCG events.

• Collaborate with Marketing teams to proactively inform audience of competitive changes and program updates

• Collaborate with event and Championship Operations, Production, and Broadcast on competition management.

What you’ll bring

• Demonstrated experience engaging with Pokémon TCG events.

• Strong Pokémon TCG product knowledge.

• Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise.

• Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.

• Excellent analytical skills.

• Outstanding communication skills. The ability to work across teams and communicate marketing goals/results at a team, executive, and company level.

• Ability to adapt to changing deadlines, emerging needs, policy changes, and the variety of nuances that can happen in a live events environment.

• Clear thinker and communicator with excellent written and oral communication.

• Proven problem solver, able to discern the crux of an issue, and use good judgment in recommending practical solutions.

• Organized and process-oriented with proven ability to manage multiple projects at once.

• Experience of working with external partners, particularly international ones.

• While passion for the Pokémon brand is a plus it is not required, however knowledge of and a willingness to learn more about the brand is a must.

• Proficiency in Microsoft Office Suite.

Base Salary Range: For this role, new hires generally start between $95,640 - $127,250 per year. The full range is $95,640 - 172,260 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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• Job Title: Global Consolidations Accountant

• Job Summary: We are seeking a highly analytical and detail-oriented accountant to support the monthly consolidation of global subsidiaries. This role will own key consolidation activities in Oracle Financial Consolidation and Close Cloud Service (FCCS) and Excel, partner with subsidiary accounting teams to drive operational excellence, ensure compliance with U.S. GAAP, and support the company growth. The ideal candidate is hands-on, thrives in a fast-paced environment, and enjoys solving complex consolidation and intercompany challenges.

• FLSA Classification (US Only): Exempt

• People Manager: No

What you’ll do

Consolidations & Close

• Perform monthly consolidation activities for global subsidiaries, including data collection, validation, and system uploads.

• Maintain consolidation and ensure alignment between FCCS and source systems.

• Prepare and post consolidation, elimination, and reclassification entries as needed, including intercompany eliminations and other adjustments.

• Work closely with subsidiary accounting teams to reconcile key consolidation accounts (CTA, intercompany, investments in subsidiaries, equity rollforwards) and maintain audit-ready support.

• Execute consolidation checks and resolve issues in partnership with subsidiary accounting teams.

• Support the close calendar to ensure all deliverables are completed accurately and on time.

Foreign Currency & Financial Reporting

• Support foreign currency translation and consolidation in accordance with U.S. GAAP (ASC 830), including validation of rates and translation adjustments.

• Assist with financial reporting packages, including consolidated financial statements, footnote support schedules, and management reporting deliverables.

Systems, Controls & Process Improvement

• Support FCCS administration activities within assigned scope (metadata updates, mapping maintenance, data load troubleshooting, and close task tracking).

• Identify opportunities to streamline consolidation workpapers and automate recurring tasks.

• Help maintain and improve internal controls, including documentation, evidence retention, and control execution during close.

• Support internal and external audit requests by preparing schedules, responding to questions, and providing documentation.

Technical Accounting Research & Compliance

• Stay current with changes in accounting regulations, proactively evaluating their impact on TPCi’s financial statements.

• Conduct technical accounting research as needed.     

What you’ll bring

• Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise.

• Bachelor's degree in Accounting, Finance, or related discipline required.

• Proven strengths driving timely consolidation of global subsidiaries.

• Knowledge of ASC 830 and direct experience accounting for foreign currencies.

• Strong understanding of U.S. generally accepted accounting principles (U.S. GAAP) and/or International Financial Reporting Standards.

• Exceptional attention to detail, strong analytical mindset, and excellent cross-functional collaboration skills.

• Proficient with accounting software.

• Excellent organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Advanced Excel skills and experience with major ERPs.

• Proficient in Microsoft Office Suite or similar software.

• Experience with Oracle Financial Consolidation and Close Cloud Service (FCCS) is preferred.

Base Salary Range: For this role, new hires generally start between $85,000.00 - $113,000.00 per year. The full range is $85,000.00 - $153,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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• Job Title: Manager, Brand Services (Fashion & Home)
• Job Summary: The Manager, Brand Services is responsible for brand governance and execution across licensed products within the home goods, fashion, and apparel categories. This role leads a team that partners with internal stakeholders and external licensees to ensure brand integrity, quality, and consistency from product concept through commercialization. As a people manager, the role provides direction, coaching, and prioritization to the Brand Services team while driving efficient processes, timely approvals, and strong cross‑functional collaboration.

• FLSA Classification (US Only): Exempt
• People Manager: Yes

What you’ll do

• Lead brand governance and execution for licensed products within the home goods, fashion, and apparel categories, ensuring brand integrity, quality, and consistency from concept through commercialization.
• Manage, coach, and develop the Brand Services team, providing direction, prioritization, and performance management to support efficient operations and strong outcomes.
• Partner with internal teams and external licensees to guide product development, review and approve submissions, and ensure alignment with established brand requirements and timelines.
• Oversee multiple projects and licensee relationships within an assigned portfolio, identifying risks, resolving issues, and escalating concerns as needed.
• Develop and maintain brand guidelines, tools, and training materials to support successful product launches and ongoing brand execution.
• Collaborate cross‑functionally to support product planning, assess market and competitive insights, and incorporate customer feedback into existing and future products.

What you’ll bring

• 5+ years of experience in brand management, product development, product management, or a related consumer products field.
• 1+ year of experience managing or leading a team, with demonstrated ability to coach, prioritize work, and drive results through others.
• Strong understanding of product development processes and lifecycle, including cross‑functional collaboration from concept through commercialization.
• Experience within licensing, consumer products, or branded entertainment environments.
• Proven ability to manage multiple projects and priorities simultaneously while maintaining high standards for quality and follow‑through.
• Excellent written and verbal communication skills, with the ability to work effectively with internal stakeholders and external partners.
• Demonstrated professionalism and discretion when handling confidential information.
• Proficiency with Microsoft Office (Outlook, Excel, PowerPoint, Word) and Adobe Acrobat.
• Ability to travel domestically and internationally up to 5% of the time.
• Interest in home goods, fashion, apparel, and/or entertainment‑driven brands (e.g., animation, video games, trading card games) is a plus.
• Project management experience and/or implementation of project management tools is a plus.
• Additional language skills is a plus.

Base Salary Range: For this role, new hires generally start between $119,000.00 - $158,000.00 per year. The full range is $119,000.00 - $214,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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• Job Title: Manager, Competitive Programs

• Job Summary: The Manager of Competitive Programs will drive the competitive live operations for the path to the Pokémon World Championships covering multiple product categories. This role is responsible for managing a team which will drive the planning and execution of competitive events, as well as developing long-term plans with game developers, evaluating the competitive landscape, and leading the creation of systems that qualify players from North America, Europe, Latin America, MESA, and Oceania to the annual Pokémon World Championships with a focus on increasing annual engagement and long-term value. Key responsibilities include the development and review of competitive event schedules, point systems, player rewards, game incentives, budgets and event reports, as well as a commitment to developing career paths for team members and contributing to the development of TPCi’s overall competitive vision.

• FLSA Classification (US Only): Exempt

• People Manager: Yes

What you’ll do

• Manage and develop team members responsible for strategic execution of various competitive products such as the Pokémon TCG, VG, Pokémon UNITE, and Pokémon GO.

• Oversee the global qualification process for multiple products across North America, Europe, Latin America, MESA, and Oceania.

• Plan, budget, and allocate support in line with underlying business and company priorities for each product.

• Develop quarterly and annual goals meeting department and company objectives.

• Manage competitive program and live ops calendars, as well as oversee the creation of prizing tables, digital rewards, and other player incentives.

• Lead and partner with internal and external teams, including game developers, to build the path to Worlds for multiple products.

• Work closely with Organized Play, Marketing, Legal, Broadcast and Events teams to ensure the path to Worlds is supported as designed.

• Conduct annual performance evaluations for reporting team members.

• Develop standards of documentation, tracking, and system design to ensure a consistent and fair approach in annual qualification to Worlds.

• Generate event reports for internal stakeholders and track KPIs for each competitive product and provide updates in relation to company goals and objectives.

• Advise game product development teams on any relevant product concerns relating to competitive players based on player research and trends.

• Collaborate closely with Trust and Safety, Legal, and game development teams to manage creation and revisions of rulesets, penalties, and related guidelines so that they may be clearly applied to competitive events.

• Provide leadership for industry objectives, strategy, and content to ensure that competitive pillars are appropriately designed and supported.

• Develop the competitive gaming market data needed to support the customer journey to grow player engagement.

• Negotiate contracts and manage relationships with external vendors globally. 

What you’ll bring

• Five+ (5+) years of relevant professional experience, plus two (2+) years of people management experience, managing a team(s) of direct reports.

• Bachelors degree required.

• Five+ (5+) years of experience in esports, competitive gaming, events or sports management.

• Deep knowledge and passion for competitive systems and player engagement mechanisms, including competitive formats including single elimination, double elimination, swiss, and round robin.

• Proven success in managing and a passion for developing a team of diverse skill sets and backgrounds including with multi-office reports.

• Excellent process-oriented analytical skills with proven ability to manage multiple projects at once.

• Expert in competitive systems including season long qualification planning and point design.

• Outstanding communication skills with the ability to work across teams and communicate competitive gaming priorities at the team, department, executive, and company levels.

• Ability to understand and provide constructive review of floorplans, network diagrams and other technical requirements for tournament play hardware such as  mobile phones and the Nintendo Switch.

• Ability to adapt to changing deadlines, emerging needs, policy changes, and the variety of quick pivots which can happen in events and product development.

• Ability to operate at a strategic level to define new competitive opportunities and build towards desired outcomes.

• Experience working with external partners, particularly international ones.

• While passion for the Pokémon brand is a plus, it is not required. However, knowledge of and a willingness to learn more about the brand is a must. Ability to become a SME of multiple products at a competitive level is a must.

• Travel required, approx. 6-8 weeks/year.

• Proficiency in Microsoft Office Suite.

Base Salary Range: For this role, new hires generally start between $119,300 - $158,700 per year. The full range is $119,300 - $215,000 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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Get to know the role

• Job Title: Original Merchandise Brand Services (Plush) (Bilingual Japanese English)
• Job Summary: This role carries dual responsibilities:

  • Team Management: Managing the plush development and coordination team.

  • Strategic Execution: Driving plush initiative and The Pokémon Company related product project, working closely with internal stakeholders and external partners to ensure successful planning and execution.

The ideal candidate is a native level English – Japanese bilingual and has proven expertise in plush and related product development and management. They have experienced in stakeholder engagement, capable of balancing strategic initiatives with hands-on execution, and committed to delivering results through both team leadership and individual contributions.

An understanding of the overall Pokémon brand and its characters is a plus. The candidate will be expected to immerse themselves in the Pokémon brand; this ranges from playing video and trading card games to watching the animated series.

•  FLSA Classification (US Only): Exempt
• People Manager: Yes

What you’ll do

Product Strategy & Execution

• Assist in developing and executing strategies for plush and other TPC-related products, ensuring alignment with business goals and brand standards.

• Manage the project of plush and other TPC-related product development.

• Build and strengthen the relationships with external partners, actively manage the production schedules and quality standards.

• Lead coordination of the data integration with TPC’s system.

Stakeholder & Cross-Functional Collaboration

• Act as the primary point of contact, coordinate and collaborate with TPC, other Pokémon group companies, and internal stakeholders to ensure smooth execution of various initiatives and projects.

Operational Excellence & Team Management

• Oversee team operations, including workload management, role assignment, and progress tracking.

• Guide the plush development, sample review, and quality standards for team members.

·       Implement process improvements and best practices to enhance development efficiency and product quality.

Team Leadership & Development

• Build and lead a high-performing team.

• Define team structure, roles, and responsibilities to support scalable operation.

• Foster a culture of collaboration, accountability, and continuous improvement through mentorship, coaching, and professional development.

• Set clear goals and performance metrics, conduct regular feedback sessions, and support career growth for team members.

What you’ll bring

• 5+ years of experience in product development, merchandising, or related industries.

• 3+ years of experience managing and leading high-performing teams.

• Experience developing plush or other 3D product, with strong knowledge of materials, production, and quality control is a plus.

• Japanese and English speaking and writing ability at native level.  

• Familiarity with Japanese business protocol.

• Bachelors degree or equivalent required.

• Strong stakeholder management and cross-functional collaboration skills.

• Ability to balance people management responsibilities with individual contributor duties.

• Ability to thrive in a fast-paced, matrixed environment with multiple priorities and simultaneous projects.

• Proficient in Microsoft Office including Outlook, Excel, PowerPoint, Microsoft Word.

• Familiarity in Slack, Confluence, and SharePoint is a plus

• International business travel required.

Base Salary Range: For this role, new hires generally start between $119,292 - $158,722 per year. The full range is  $119,292 - $214,860  per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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• Job Title: Manager, Software Development

• Job Summary: Manages and oversees the design and development of software applications.

• FLSA Classification (US Only): Exempt

• People Manager: Yes

What you’ll do

• Lead, coach, and manage a team of Software Engineers, fostering strong engineering practices and effective collaboration with cross‑functional technology teams and business stakeholders in an agile environment.

• Define and own the future‑state roadmap for the portfolio, providing regular updates on progress, delivery milestones, and key performance indicators.

• Guide design, analysis, and architectural decision‑making across platforms to deliver scalable, end‑to‑end solutions that balance business needs, cost considerations, and system impact.

• Lead and facilitate multi‑team design and planning sessions to align on solution approaches and execution strategies.

• Drive exploration, development, and adoption of AI‑enabled solutions to improve team productivity, platform performance, and overall delivery outcomes.

• Provide technical and strategic leadership across initiatives, including setting standards, contributing to organization‑wide processes, and participating in committees or cross‑team efforts that improve consistency and quality.

• Develop team members through coaching, feedback, and performance management, including establishing development plans and mentoring current and future leaders.

• Foster a culture of accountability, continuous improvement, and innovation that encourages thoughtful experimentation and challenges the status quo in support of business outcomes.

What you’ll bring

• 2–5 years of demonstrated experience leading and managing engineering teams or complex technical initiatives.

• 5+ years of experience building, operating, or overseeing modern, multi‑tier digital applications and services in production environments.

• Bachelor’s degree in a related field or equivalent practical experience.

• Experience leading teams working with modern JavaScript ecosystems, including React and React‑based frameworks such as Next.js, or equivalent technologies.

• Strong understanding of web and service fundamentals, including HTTP, RESTful APIs, authentication, caching, and browser‑server interactions.

• Experience working with cloud‑native architectures, including containerized workloads (EKS, ECS) and managed data stores (RDS, DynamoDB) on AWS or comparable cloud platforms.

• Proven ability to lead both teams and projects, influence across a highly matrixed organization, and effectively resolve organizational and delivery challenges.

• Experience operating in distributed, scalable production environments with awareness of monitoring, reliability, and operational best practices.

• Strong communication skills with the ability to engage and influence both technical and non‑technical stakeholders at all levels.

• Results‑oriented mindset with a strong customer focus, attention to quality, and commitment to execution.

• Growth mindset with the ability to adopt new practices and lead their adoption across teams.

• Proficiency with standard productivity and collaboration tools, including Microsoft Office Suite and Atlassian products.

Base Salary Range: For this role, new hires generally start between $141,000.00 - $188,000.00 per year. The full range is $141,000.00 - $254,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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• Job Title: Payment & Fraud Accounting Analyst
• Job Summary: The Payment & Fraud Accounting Analyst supports global ecommerce and automated retail channels by overseeing payment processing, fraud monitoring, and revenue protection in partnership with cross‑functional teams.
• FLSA Classification (US Only): Exempt
• People Manager: No

What you’ll do

• Monitor ecommerce and automated retail transactions for suspicious or fraudulent activity and payment anomalies.
• Support chargeback and dispute investigations by gathering documentation, compiling evidence, and preparing dispute submissions.
• Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst.
• Partner cross-functionally with Customer Support and Operations to research and resolve escalated payment and fraud-related issues.
• Assist with recapture of failed or incomplete transactions to recover authorized revenue where possible. 
• Perform regular reconciliations for gift card programs, Global-E/international markets, and ecommerce platforms.
• Manage manual credit project reporting—aggregate refund lines and track resolution status.
• Generate and distribute monthly payment trend reports and KPI dashboards.
• Investigate unapplied cash in sales receipts to resolve invoice level issues.
• Identify failed transactions and recapture authorized payments to recover lost revenue.
• Pull daily reports and aggregate refund lines.
• Assist with quarterly journal entries and receipts matching/reconciliation.
• Support month end close process.             

What you’ll bring 

• Three (3) to four (4) years of experience in accounts receivable, payment operations, or related accounting support roles or a demonstrated equivalent level of expertise.
• Working knowledge of ERP systems (e.g., Oracle, SAP, NetSuite, Microsoft Dynamics) and strong Excel proficiency.
• Exposure to payment gateways, ecommerce platforms, or digital reconciliation tools.
• Basic understanding of accounting principles and accounts receivable processes.
• Comfort working with high transaction volumes and detailed data in fast-paced environments.
• Strong analytical skills with high attention to detail and accuracy.
• Ability to balance repetitive operational tasks with investigative and problem-solving work.
• Clear written and verbal communication skills; comfortable coordinating with internal teams.
• Strong organizational skills and ability to manage priorities and deadlines.
• Familiarity with chargebacks, dispute processes, and card network rules (Visa, Mastercard).
• Exposure to international payments, multi-currency transactions, or cross-border ecommerce.
• Experience supporting fraud monitoring, payment risk processes, or revenue recovery activities.
• Experience participating in process improvement, automation, or system implementation initiatives.
• Experience with automated retail or vending operations is a plus.

Base Salary Range: For this role, new hires generally start between $85,000.00 - $95,000.00 per year. The full range is $85,000.00 - $150,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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Job Title: Senior Systems Engineer (Client Services Technical Lead)

Job Summary: The Senior Systems Engineer is the most senior individual contributor within IT Client Services and serves as a technical leader, solution owner, and trusted advisor to both IT leadership and business stakeholders. This role is responsible for designing, implementing, and evolving enterprise systems and services that directly enable business outcomes and high quality employee experiences across a global organization. 

Operating at both strategic and hands on levels, the Senior Systems Engineer partners with the business to understand goals, translate needs into well engineered solutions, and lead delivery from concept through production. They provide technical thought leadership by making informed decisions in ambiguous situations, exercising clear ownership within defined guardrails, and balancing system health, service quality, and business outcomes.

This role elevates the organization through mentorship, standards, and example, while remaining actively engaged in complex system design, integration, and problem solving. In addition to core systems responsibilities, the Senior Systems Engineer identifies opportunities to apply automation and AI driven capabilities to improve operational efficiency, reliability, and measurable business impact.

People Manager: No

What you’ll do

Lead technical strategy and business aligned delivery

• Serve as a senior technical authority within IT Client Services, shaping how systems and services are designed, implemented, and evolved to support business priorities and outcomes
• Partner directly with business stakeholders to understand goals, challenges, and constraints, translating needs into scalable and supportable technical solutions
• Own solution delivery end to end, from design and implementation through operational readiness and continuous improvement
• Provide technical thought leadership by framing ambiguous problems, evaluating tradeoffs, and recommending solutions grounded in both technical and business context

Mentor and elevate client services capability

• Actively mentor system administrators and Service Desk staff through coaching, design reviews, and escalation support
• Lead by example during complex incidents and problem management, reinforcing strong engineering and operational practices
• Strengthen team effectiveness through documentation, standards, and knowledge sharing that improve consistency and service quality

Drive innovation, automation, and AI enabled outcomes

• Identify and evaluate opportunities to apply automation and AI capabilities to reduce friction, improve productivity, and deliver measurable business impact
• Collaborate with IT and business partners to assess value, run proofs of concept, and implement solutions that transition cleanly into steady state operations
• Balance innovation with operational maturity, ensuring new capabilities improve outcomes without introducing unnecessary complexity

Design, operate, and mature enterprise systems

• Design, implement, and operate cloud, on premise, and SaaS platforms with a focus on reliability, security, scalability, and the business outcomes those platforms enable
• Maintain a deep understanding of the client services technology landscape and guide its evolution as business needs change
• Diagnose and resolve complex issues across systems, platforms, and integrations, serving as a senior escalation point
• Lead post incident reviews and root cause analysis, driving improvements that strengthen long term system health
• Partner with vendors and service providers on deployments, upgrades, and integrations
• Participate in the on-call rotation as a responder for critical issues

What you’ll bring 

Senior technical leadership and influence

• Extensive experience operating as a senior individual contributor who leads through influence, mentorship, and technical authority
• 5+ years of experience partnering directly with business stakeholders to deliver technology solutions aligned to business goals
• Strong ability to communicate complex technical concepts clearly and credibly to technical and non-technical audiences
• Proven judgment in balancing short term delivery needs with long term sustainability, security, and business impact

Systems engineering and client services expertise

• 8+ years of experience designing, implementing, and operating enterprise systems in client services or enterprise IT environments
• Deep expertise across Microsoft client services technologies including Windows Server, Active Directory and Entra ID, Intune, Group Policy, Microsoft 365, identity, endpoint management, and PowerShell
• Strong experience with Azure administration and hybrid cloud environments
• Experience supporting Tier III level issues across Windows and macOS in a business critical environment
• Hands on experience integrating SaaS platforms and enterprise services used directly by end users

Innovation and continuous improvement mindset

• Demonstrated experience improving operational outcomes through automation or process optimization
• Working knowledge of AI driven capabilities and their application to productivity, service management, or operational decision making
• Ability to evaluate emerging technologies pragmatically and advocate for adoption based on real business value

Education and certifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience
• Relevant certifications are a plus, including Microsoft Azure Solutions Architect Expert, Windows Server Hybrid Administrator Associate, VMware Certified Professional, ITIL v4, PMP, or similar
• Equivalent experience and a strong record of continuous learning are valued alongside formal education

Base Salary Range: For this role, new hires generally start between $116,445.00 - $154,934.00 per year. The full range is $116,445.00 - $209,732.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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• Job Title: Sr. Automated Retail (AR) Learning & Development Program Lead

• Job Summary: In this role, you will build and manage the training programs that keep Pokémon Automated Retail kiosks running smoothly at scale. You will design and deliver role-based learning experiences for our Remote Support and Field Services teams, using human-centered design practices to ensure technicians can diagnose issues accurately, resolve cases faster, and reduce repeat service visits. 
  You will lead the rollout of a decentralized onboarding model by equipping partner organizations with certified trainers. This allows us to grow efficiently without relying on travel to a central training location. Success in this role means helping technicians become job-ready faster, strengthening the quality and consistency of service ticketing, improving diagnostic discipline, and developing a scalable network of local certified trainers who uphold a high and measurable standard of onboarding across our rapidly expanding footprint. 

• FLSA Classification (US Only): Exempt

• People Manager: No

What you'll do

End-to-end Training Program Ownership

• Own the NetOps training framework and delivery cadence across onboarding, refreshers, clinics, and job shadowing.

• Adhere to a structured learning journey (Onboarding → Intermediate → Advanced) aligned to the Q-series support models and the 70/20/10 learning philosophy.

• Ensure training is optimized for distributed technicians (short, role-specific modules; scenario practice; performance checklists; field-ready job aids).

Facilitate Trainings

• Facilitate live training sessions (virtual and in-person) with a strong bias toward hands-on practice, troubleshooting simulations, and case-based assessment.

• Tailor sessions based on learner input and performance signals (survey insights, observed gaps, ticket quality trends), adapting instruction to the audience.

• Run “train-the-trainer” sessions that validate both technical competence and facilitation skill. 

Certification and Decentralized Onboarding Scale-Up

• Implement certification requirements for trainers and trainees (scenario evidence, shadowing/ride-alongs, evaluations, and ongoing check-ins).

• Coordinate pilots, then scale rollout; maintain training quality controls across partner-led deliveries.

• Teach and enforce the operational standard (remote support + break/fix) including support workflow, non-negotiables like safety and ethics, ticketing excellence, and top diagnostic and resolution approaches.

Content Ownership

• Author, package, and maintain the Trainer Toolkit (onboarding deck, facilitator guide, performance checklist, KPI tracking).

• Own updates to knowledge articles, field guides, quick-reference one-pagers, test plans, and troubleshooting runbooks as new patterns emerge.

• Translate “what’s changing” into what technicians must do differently in the next remote support and dispatch cycle (procedures, evidence expectations, parts discipline).

Training Operations, Metrics, and Continuous Improvement

• Use ticket/dispatch/parts patterns to prioritize training updates and refreshers (top repeat issues, poor documentation patterns, parts waste, trunk stock non-compliance).

• Partner with Ops/NetOps leaders to define and report KPIs tied to the NetOps strategy (quality, speed, sustainability).

• Build feedback loops with Remote Support, Field Services, and vendors to keep training aligned to reality, not theory.

What you'll bring

• Eight (8) to eleven (11) years of relevant professional experience of a demonstrated equivalent level of expertise.

• Five (5)+ years designing and delivering technical training for frontline roles (field service, service desk, or technical operations), including onboarding and skill progression.

• Demonstrated ability to teach diagnostic thinking (root cause approach) and drive measurable performance improvement (e.g., improved first-time fix, reduced repeat dispatches, improved ticket quality).

• Strong facilitation skills across virtual and in-person environments; able to lead mixed-experience cohorts and drive hands-on practice.

• Proficiency with enterprise productivity and documentation tools (Microsoft 365: PowerPoint, Word, Excel) and content repositories (SharePoint, Confluence, or equivalent).

• Working knowledge of IT service management workflows and ticket quality standards, including experience using an ITSM/ticketing platform (e.g., Salesforce Service Cloud, ServiceNow, Jira Service Management, Zendesk, or equivalent).

• Experience authoring and maintaining operational knowledge content (knowledge articles, runbooks, job aids) content production and delivery platforms (e.g. Clipchamp, Articulate360, Articulate Rise, SmarterU, ALM, Docebo, Fuse, or equivalent).

• Ability to use data to convert insights into targeted interventions and prioritize training improvements (Salesforce Reporting, Excel, and Tableau preferred; ability to interpret case and work order trends and convert insights into targeted interventions).

• Ability and willingness to travel domestically and internationally as needed for labs, pilots, and launch support; flexibility for occasional after-hours coordination during critical events.

• Requires occasional after-hours coordination during critical incidents or major releases (training updates, field comms, rapid refreshers).

Preferred Qualifications

• Experience supporting automated retail, kiosks, vending, IoT/edge devices, or other distributed hardware fleets.

• Experience with fleet/network management and monitoring/telemetry platforms (e.g., cellular router dashboards such as Cradlepoint NetCloud Manager or equivalent; Splunk, Datadog, Grafana/ELK, or similar).

• Experience with field service management and dispatch workflows (e.g., Salesforce Field Service, Dynamics 365 Field Service, ServiceMax, or equivalent).

• Familiarity with parts/inventory operations and evidence-based replacement discipline (trunk stock compliance, RMA flows, parts usage controls).

• Experience administering or operating within an LMS/LXP (publishing content, managing enrollments, reporting completions/certifications); SCORM/xAPI familiarity a plus.

• Experience with eLearning authoring and lightweight media production (e.g., Articulate Rise/Storyline, Captivate, Camtasia, or equivalent) to create modular training for distributed technicians.

• Experience building partner enablement programs (vendor training, train-the-trainer certification, quality audits, and governance scorecards).

• Comfort with performance analytics and dashboards (Power BI/Tableau or equivalent) to report training effectiveness and operational outcomes.

Base Salary Range: For this role, new hires generally start between $116,000.00 - $154,000.00 per year. The full range is $116,000.00 - $209,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-Hybrid #LI-JL1

Get to know the role

• Job Title: Senior Corporate Counsel, IP Enforcement
• Job Summary: The Legal department of The Pokémon Company International, Inc. (TPCi) is seeking a senior intellectual property (IP) lawyer to drive The Pokémon Company International's IP enforcement work. Working closely with legal colleagues and internal and external stakeholders, both domestic and international, this role leverages multidisciplinary knowledge to strategically guide and execute IP enforcement and anticounterfeiting activities in an evolving global landscape.
• FLSA Classification (US Only): Exempt
• People Manager: No

What you’ll do 

• Apply legal, industry, and brand knowledge to counsel internal and external partners on IP enforcement matters, including proactive IP protection strategies, with a deep understanding of the Pokémon brand, products, business objectives and operations, and stakeholder needs.
• Develop and deliver on IP enforcement program goals through short and medium- to longer-term prioritization and planning, including annual strategy reviews and updates.
• Execute on IP enforcement and anticounterfeiting initiatives in cooperation with internal teams as well as outside counsel, vendors, and external partners.
• Identify and drive development of collaborative enforcement partnerships with internal and external stakeholders, platforms, and other relevant entities.

• Demonstrate brand and subject matter expertise in delivery of prompt, accurate verification and legal assessment of questioned products and content. Provide formal review and documentation of infringing products for internal and external evidentiary purposes.
• Nominate targets and develop and execute practical case strategies to achieve positive legal action and litigation outcomes with efficient deployment of outside counsel and resources. Liaise with and support internal and external stakeholders while handling each stage of the legal process.
• Develop tools and processes to help scale TPCi's IP enforcement program and drive operational and cost efficiency.
• Develop and refine internal data collection and anti-counterfeiting program performance metrics. Prepare and deliver meaningful program reporting and presentations to stakeholder groups on a regular cadence.
• Provide training and guidance to stakeholders, vendors, and enforcement team colleagues on IP enforcement and counterfeit detection.
• Oversee enforcement vendor performance and handle vendor contract review and negotiation.
• Draft relevant legal templates, letters, agreements, training documents, and policy language.
• Other tasks related to the legal management and support of the IP enforcement program as needed.
• Stay up to date and advise on relevant developments and trends in law and policy as well as anticounterfeiting measures, practices, and consumer behavior.

What you’ll bring

• Attorney with 8-10 years of practice with a focus on IP enforcement and litigation.
• J.D. from an accredited law school or equivalent legal education.
• Bar license in good standing in Washington state or another jurisdiction. If not currently admitted to practice in Washington, must successfully register with the Washington State Bar upon hire.
• Knowledge and experience in advising on U.S. IP law, particularly copyright and trademarks.
• Exceptional commitment to confidentiality and discretion.  
• Strategic analytical skills with the ability to translate detailed analysis into practical advice.
• Proven experience in developing and driving projects and initiatives involving multiple stakeholder groups.
• Strong communication skills, both written and verbal; able to effectively share advice and information with legal and non-legal audiences while collaborating across international business cultures.
• While in-depth knowledge of the Pokémon brand is a plus it is not required at time of hire, however passion and willingness to learn more about the brand is a must.
• Ability to engage in domestic or international business travel as required. 
• Knowledge and experience in related legal practice areas, such as licensing transactions, is a plus. IP knowledge and experience in non-U.S. jurisdictions is a plus.
• Other professional experience or knowledge in relevant areas, such as entertainment, gaming, law enforcement, or consumer products licensing, is a plus.
• Written and spoken business or legal fluency in Japanese, Spanish, or other languages is a plus.

Base Salary Range: For this role, new hires generally start between $141,000.00 - $187,000.00 per year. The full range is $141,000.00 - $254,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-MK1 #LI-Hybrid

Job Title: Sr. Corporate Strategy Manager 

Location: Bellevue

Department: President & Corporate Development Office

Reports to: Chief of Staff & Head of Corporate Development

About the Role

We’re seeking a highly strategic, forward-thinking individual to join our President and Corporate Development team. This role is ideal for someone who can think ahead while staying grounded in execution—someone who thrives in planning yet knows how to move things forward amidst day-to-day complexity.

You’ll play a key role in supporting executives and cross-functional teams by providing thought partnership, research, analysis, and structured project management. From mid- to long-term strategic planning to near-term execution support, you’ll help keep priorities aligned, progress visible, and actions moving. This role is essential for ensuring our strategic agenda stays not only visionary, but operationally executable in a fast-moving, ever-shifting environment.

Key Responsibilities

1. Long-Term Strategic Planning & Governance (Core Accountability)

• Partner closely with the Chief of Staff to the President to lead the development, refinement, and institutionalization of the company’s 5+ year plan, ensuring alignment across the executive and leadership teams across the enterprise functions.
• Support the Chief of Staff and the President in aligning the Executive and Leadership Teams around long-term vision, objectives by driving clarity, commitment, and accountability.
• Establish and maintain strategic governance forums and planning rhythms to assess progress, surface enterprise risks, and recommend timely pivots based on evolving market and business conditions.

1. Long-Term Plan Metrics & Measurement Architecture

• Translate the company-wide vision and objectives into clearly defined, measurable outcomes, establishing the leading and lagging indicators that signal progress toward long-term objectives.
• Design and operationalize a structured enterprise-wide measurement framework, partnering closely with executive KPI owners to ensure accountability, and alignment with the long-term vision and objectives.
• Partner with Data & Analytics and cross-functional stakeholders to test, validate, and refine metrics and measurement methodologies, ensuring integrity, relevance, and actionability.

1. Strategy Monitoring & Performance Management

• Design and own the corporate strategy scorecard, using the defined long-term plan metrics to measure the progress against the vision, objectives and mid-term milestones.
• Lead continuous monitoring of initiatives and top priority core businesses, proactively identifying performance gaps, interdependencies, and execution risks that may impact long-term outcomes.
• Synthesize complex cross-enterprise data into clear, forward-looking narratives, ensuring sustained alignment with the long-term plan, and enabling informed decision-making at the President and leadership levels.

1. Special Projects & Enterprise Priorities

• Support high-impact special projects on behalf of the Chief of Staff to the President, providing structured project management as well as analytical and execution support to drive timely, high-quality outcomes
• Provide analytical and execution support for corporate development activities as needed, including strategic due diligence, integration planning, and executive decision preparation.

Qualifications & Mindset

• 12+ years of professional experience, including 8+ years in corporate strategy, strategic planning, management consulting, or a related field
• 3+ years of experience working within an operating company, with a proven ability to translate strategic plans into real-world execution
• Demonstrated success in dynamic, cross-cultural, and fast-paced environments
• Exceptional communicator—both written and verbal—with a strong ability to craft strategic narratives and develop engaging, human-centered presentations that drive alignment, influence stakeholders, and serve as effective tools for storytelling and change management
• Exceptional at juggling multiple projects without losing focus, with a sharp eye for detail and follow-through
• Adept at balancing logical thinking with practical considerations—grounding big ideas in real-world feasibility
• Strong critical thinking and multi-perspective analysis—able to understand implications across business, people, and operational dimensions

• Team-first mindset, grounded in humility and a strong sense of shared purpose; receptive to feedback, adaptable to shifting priorities, and able to stay focused and effective in the face of ambiguity and change

• Fast learner, intellectually curious, and energized by new challenges
• Fluency in Japanese is a strong plus, but not required

What We Offer

• A seat at the table in shaping the company's future direction
• A high-performing, humble team that thrives on solving hard problems together
• Opportunities to learn, grow, and stretch across new areas of strategy
• A culture that values maturity, purpose-driven work, and sustainable success

Base Salary Range: The full range is $154,000.00 - $286,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-MK1 #LI-Hybrid

Get to know the role

• Job Title: Sr. Manager, Event Security & Safety

• Job Summary: The Sr. Manager, Event Security & Safety is a senior event leader responsible for defining our ongoing and future event security and safety strategy. This position will be accountable for security and safety deliverables for TPCi events globally, leading and working with cross-functional teams and external partners across several markets to achieve both program and project goals. This role is a traveling role (both domestic and international; 20% of time), with this position serving as security lead for our largest, highest impact events.
  
  

• FLSA Classification (US Only): Exempt

• People Manager: Yes

What you’ll do

Strategic Planning & Vision

• Define and maintain security & safety roadmap for events programs across North America, Europe, Latin America, and Oceania as well as the World Championships which may occur in any market including Asia

• Ensure alignment with business objectives, scalability, and long-term event growth plans

• Drive evolution of our events security, defining and establishing future team, processes, and on-site operations

• Provide architecture for internal team and external vendor support for scale, defining clear areas of responsibility and accountability

• Evaluate internal and on-site security processes for opportunities to scale or adjust with latest technology

Event Leadership & Team Management

• Lead and mentor a growing team of security professionals

• Develop training, support documents, and processes

• Provide mentorship, performance management, and career development support

• Foster a culture of excellence, innovation, and accountability

• Serve as escalation point for event related security and safety decisions

• Provide active onsite leadership at largest consumer shows (10k-50k+ attendees) providing direction to internal team, government agencies, vendors, and supporting cross functional stakeholders in their security & safety needs

Cross-Functional Collaboration & Delivery

• Partner with event and championships teams including operations, production, programming, and the program managers to ensure security needs are met and executed across portfolio of events, supporting both players and general event attendees

• Partner with cross functional teams including Pokémon Center (in person retail), presidents office (VIP), and marketing (influencers) to plan future support and ensure security and safety needs are being met and supported

• Develop and align security plans and support with internal teams including legal, policy, and technology

Troubleshooting & Optimization

• Identify and resolve operational and performance bottlenecks ensuring smooth incident response and attendee experience at all security and safety touchpoints

• Oversee development of reports on the security of events and provide regular reporting on events for different audiences

• Develop and use analysis and data insights to drive continuous improvement

• Form and lead strike team to respond to significant real time issues

What you’ll bring 

• Ten+ (10+) years of relevant professional experience or a demonstrated equivalent level of expertise, plus five+ (5+) years of people management experience.

• Bachelor's degree or Master’s Degree in a related field or a demonstrated equivalent level of applicable experience.

• Proven track record of leading event security teams, delivering security and safety operations for a portfolio of large shows, preferably with global scale

• Travel ~20% of time is required, including 4 times per year (1 week+ each) for our International & World Championships, as well as travel for ad hoc site visits and other security assessment needs

• Ability to travel internationally for fixed event dates including to Canada, Europe, Latin America, and Asia Pacific. 
• Ability to provide on-site event support that requires standing or walking for the duration of the conventions, which can be multiple days. 

• Security & Safety Expertise

  • Threat analysis and monitoring

  • Incident/crisis management and emergency response

  • Crowd control and egress management

  • Asset protection

  • Vendor management

  • Project and operations management including global/project budget management

  • Executive, VIP, and high-profile individual protection

  • Government agency integration including international (law enforcement, intelligence, EMS)

  • Security equipment and technology platforms (detection, scanning, communications, training, and reporting)

  • Data privacy/security

• Leadership & Communication

  • Exceptional ability to lead direct and cross-functional team(s) and influence event planning and strategy

  • Ability to communicate concepts clearly, creating presentations to senior / executive leadership for buy in and alignment on long term goals, budget, and team structure

  • Skilled at internal stakeholder management and translating security and safety requests into scalable operations that fit the business needs; not over resourcing or under resourcing but providing the informed appropriate level of support

• Mindset

  • Ability to multitask and proactively manage assigned programs and events with minimal supervision

  • Able to work under pressure and under challenging timelines

  • Team player with ability to work with various groups across the organization

  • Attention to details, and ability to multitask between different projects

  • Passion for continuous improvement; celebrating wins but always seeking to understand what could be made better

• A Plus

  • Experience with esport/sport circuits focused on delivering large rotating city-based events with diverse customer base (F1, PGA / LPGA, ATP/WTA, Olympic qualification, etc.)

  • Knowledge of Pokémon including playing the games or participating in events

  • Knowledge of events with significant family or kid presence

  • Proven experience developing support for unique high-profile individuals not fitting the typical executive/VIP mold, such as influencers or high-profile athletes

Base Salary Range: For this role, new hires generally start between $141,000 - $187,000 per year. The full range is $141,000 - $254,000 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-CK1 #LI-Hybrid

Get to know the role

• Job Title: Sr. Project Manager, Royalty & Participation Audit

• Job Summary: The Sr. Project Manager, Royalty & Participation Audit will work with process owners to document, assess, and test licensing internal controls and business processes. The position will focus on the end-to-end licensing process, from licensee contract compliance to final royalty reporting to IP rightsholders.

• FLSA Classification (US Only): Exempt

• People Manager: No

What you’ll do

• General

  • Consistently deliver quality project management by monitoring progress, following up on outstanding tasks, and providing status updates to senior management.

  • Demonstrate in-depth technical capabilities and professional knowledge.

• Licensing Internal Audits

  • Design and develop licensing internal audit framework grounded in risk management and business strategies.

  • Perform internal audits over the end-to-end licensing process, such as:

    • Licensee contract compliance

    • Data accuracy within royalty system, ERP, business intelligence software

    • Integrated data

    • Licensee royalty statements

    • Royalty revenue

    • Cash reconciliations

    • Rightsholder royalty reporting, etc.

  • Facilitate SKU IP accuracy reviews with Licensing, Publishing, Media, and Brand Services teams.

  • Support process owners with inventory of rightsholder contracts.

  • Analyze data and collaborate with Data & Analytics to build licensee compliance dashboards to proactively identify issues and help prioritize areas of improvement through trends.

  • Prepare formal written reports, backed by adequate evidence, to support licensing audit conclusions on the adequacy and effectiveness of internal control systems.

  • Report licensing audit findings and recommendations to management.

  • Monitor licensing audit finding remediation status and hold assigned staff accountable to ensure timely validation.

  • Evaluate the corrective actions taken by management to ensure licensing audit findings are effectively addressed and resolved.        

• Risk Advisory

  • Effectively partner with cross-functional teams to facilitate risk assessments by identifying, measuring, and analyzing risks.

  • Advise process owners to understand and manage their business risks, particularly with new licensing processes and royalty systems.

  • Partner with management to develop risk-based tools and techniques to strengthen operational programs, processes, and controls.

• Information Technology

  • Advise senior management on risks associated with logical access, significant configuration changes, and approval workflow changes within royalty system and ERP integrations.

  • Collaborate with IT department to design and implement IT general controls related to royalty system and ERP integrations.

• Policies & Procedures

  • Collaborate with process owners to document and refine royalty policies, procedures, and internal controls.

• Controls & Compliance Framework

  • Develop assurance framework with Financial Controls & Compliance Manager.

  • Implement risk management/internal audit system(s).

What you’ll bring

• Eight (8) to eleven (11) years of relevant professional experience or a demonstrated equivalent level of expertise.

• Bachelor’s degree in Accounting, Finance, or related discipline required.

• Knowledge of general financial accounting and control environments.

• Experience auditing royalty/licensing processes, particularly in the entertainment or merchandising industry.

• Understanding of and ability to adhere to generally accepted accounting principles.

• Proficient with accounting and royalty software.

• Excellent organizational skills and attention to detail.

• Excellent written and verbal communication skills enabling effective communication with all levels of the organization, particularly senior leadership.

• Proficient in Microsoft Office Suite or similar software.

• Ability to travel up to 4 times per year domestically and internationally.

Base Salary Range: For this role, new hires generally start between $104,000.00 - $139,000.00 per year. The full range is $104,000.00 - $188,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-Hybrid #LI-JL1

Get to know the role

• Job Title: TCG (Trading Card Game) Sales Operations Specialist
• Job Summary: This position is responsible for supporting the tactical day-to-day sales operations and ensuring the integration, workflows and processes with other teams and systems work flawlessly to achieve sales goals.
• FLSA Classification (US Only): Exempt
• People Manager: No

What you’ll do

• Project manage the sales order solicitation process.  Generate sell sheets and order forms, drive the solicitation schedule, and send solicitations and reminders. Ensure pricing is setup and accurate.  Analyze orders received against allocations for accuracy, to ensure timely order processing and shipping requirements are met.
• Project manage the sales order financial process. Generate account updates, drive payment schedules, and send reminders to ensure reseller are within financial terms to allow for timely order release and shipping.
• Project manage the sales order reconciliation process. Generate and track the required forms necessary to reconcile shipping issues, including damages, shortage and overages.  Partner with internal teams to ensure all reconciliations are resolved in a timely manner.
• Manage and improve production and inventory reporting process.  Includes distributing internal-facing produtcion and inventory reports to sales teams and external-facing inventory reports to resellers on a recurring basis.
• Discover gaps and inefficiencies in existing processes and tools.  Partner with Director, TCG Sales Operations and internal stakeholders to identify potential solutions.
• Support the implementation of the future enterprise solutions by refining and documenting existing processes.
• Other projects as assigned by Director, TCG Sales Operations.

What you’ll bring 

• Three (3) to four (4) years of relevant professional experience or a demonstrated equivalent level of expertise.
• Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
• Demonstrates attention to detail and organization skills.
• Demonstrates clear and professional written and oral communication skills.
• Identifies and resolves problems in a timely manner and meeting deadlines; develops alternative solutions.
• Is adaptable, professional, courteous, motivated with a strong work ethic, works well under pressure.
• Interacts effectively with all levels of management and other employees.
• Thrives in a fast-paced environment and challenging workload.
• Performs individually and as a member of a team.
• Contributes a wide range of capacities to an entrepreneurial environment.
• Quickly learns new software and applications.
• Masters product knowledge.

Base Salary Range: For this role, new hires generally start between $86,000.00 - $102,000.00 per year. The full range is $86,000.00 - $150,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-JL1 #LI-Hybrid

ABOUT THE JOB

As a key member of Anduril's Talent Acquisition team, you will be responsible for the company's talent management as we continue to rapidly scale and grow. Your work will be hands-on and involve collaborating with Production leaders to define the hiring needs, influence process improvements and efficiencies, and set a high bar of talent and performance. To achieve this, you will be given the autonomy and tools to execute, build, and develop Anduril's world class team. We are looking for someone who can handle every aspect of recruiting and talent mapping, excited to be part of lean and nimble team on one mission together, where no task is too big or too small.

This role will be hybrid in Seattle, WA. This is a 6 month contract with the ability to extend up to 2 years. Opportunity to be converted to a full-time employee based on performance, impact, and business need. 

WHAT YOU’LL DO

• Act as a subject matter expert in prospecting techniques and tools used for information retrieval, data extraction, web-scraping, continuous process improvement, process automation, and candidate management
• Own and drive hiring strategy full-cycle, providing effective, clear communication and reporting
• Conduct a high volume of interviews, demonstrating ability to anticipate and influence hiring manager preferences through successful interview-to-offer conversion ratios
• Engage and source passive candidates using LinkedIn Recruiter, Boolean strings, referrals and SOBO campaigns
• Build talent maps to generate market insights to inform your engagement strategy
• Drive diverse talent into the organization ensuring a positive candidate experience at every touchpoint
• Represent the company's brand and recruiting team internally and externally at the highest caliber
• Leverage internal resources, team mates, and cross functional partners to build strategy around selling our value proposition and impacting hiring practices

REQUIRED QUALIFICATIONS

• 6+ years of high-volume talent acquisition experience evaluating and hiring top tier talent
• 3+ years of experience working with senior level leaders and stakeholders, reporting on progress, creating and advising on talent strategies
• Experience recruiting at an agency and fast-paced startup, hiring exempt roles for Hardware, Production, or Manufacturing Engineering
• Ability to be onsite/hybrid at Seattle, WA office

PREFERRED QUALIFICATIONS 

• Experience working at an agency or fast-paced startup environment
• Knowledge of ITAR policies around hiring practices 
• Experience acting in a consultative manner where your guidance has led to improved outcomes and positive candidate experiences
• Clear and effective communication with candidates to understand motivation, drivers, and fit within the organization
• Experience managing various high-volume pipelines of candidates and keeping track of their progress throughout the recruitment process
• Highly autonomous, collaborative, and adaptable

ABOUT THE TEAM

As a critical leader within Anduril's SG&A Talent Acquisition team, you will be instrumental in shaping the company's talent strategy and operational execution as we continue our rapid, mission-driven growth. This role requires a hands-on leader who can collaborate with senior and executive leadership across various functions to define and deliver on complex hiring needs. You will be given significant autonomy to develop and implement our talent acquisition strategy, building and developing the world-class teams necessary for Anduril to succeed. We are looking for a visionary leader capable of navigating intricate talent landscapes, optimizing recruiting processes, and mentoring a high-performing function, all while maintaining a hands-on approach to critical hires.

ABOUT THE JOB

We are looking for a Senior Manager of Talent Acquisition to lead and scale our SG&A recruiting efforts. In this role, you will be a strategic partner to our People organization and a variety of General & Administrative departments, responsible for elevating our recruiting capabilities. We seek an individual who is equal parts strategic architect, talent magnet, and execution powerhouse. You'll be entrusted with developing and executing comprehensive talent acquisition strategies, influencing critical hiring decisions, continuously improving recruiting processes, and ensuring an exceptional candidate and hiring manager experience across the entire SG&A lifecycle – from workforce planning to offer close.

WHAT YOU’LL DO

• Strategic Leadership: Develop and execute comprehensive talent acquisition strategies for assigned SG&A functions, aligning with overall business objectives and growth plans.
• Team & Process Management: Drive continuous improvement of recruiting processes, tools, and methodologies, ensuring efficiency, scalability, and an outstanding candidate experience. Lead or mentor other recruiters on complex searches and best practices.
• Executive Partnership: Act as a trusted advisor and strategic partner to C-level and senior leaders, consulting on organizational design, workforce planning, talent forecasting, and market insights.
• Full Lifecycle Ownership (Strategic Hires): Personally manage and close critical, complex, or leadership-level requisitions, providing expert full-cycle recruiting from intake through offer negotiation and close.
• Market Intelligence & Compensation: Provide in-depth market intelligence, competitive landscape analysis, and compensation insights to inform strategic hiring decisions and talent planning.
• Data-Driven Optimization: Analyze recruiting data and metrics to identify trends, optimize performance, forecast future needs, and present actionable insights to leadership.
• Brand & Culture Champion: Serve as a key brand ambassador, ensuring our employer brand is consistently and compellingly articulated throughout the candidate journey, attracting top-tier, mission-aligned talent.
• Cross-Functional Collaboration: Partner closely with People Operations, People Business Partners, and other Talent Acquisition leaders to ensure seamless integration and alignment of talent strategies.

CORE REQUIREMENTS

• 10+ years of progressive experience in Talent Acquisition, with at least 4+ years in a leadership or senior individual contributor role managing complex hiring initiatives or teams within a fast-paced environment.
• Demonstrated success in building and scaling recruiting functions or leading significant talent acquisition projects in high-growth, innovative, or technically complex organizations.
• Deep expertise in recruiting for a wide range of SG&A functions, including People (HR), Finance, Legal, Operations, Marketing, and Executive-level roles.
• Proven ability to manage and influence senior stakeholders (Director, VP, C-level) on hiring strategies, talent calibration, and pipeline progress.
• Highly analytical and data-driven mindset, with experience leveraging ATS (Greenhouse preferred), CRM, and other recruiting tools to extract insights, optimize workflows, and report on key metrics.
• Exceptional communication, negotiation, and interpersonal skills, with a consultative approach to advising both candidates and hiring teams.
• Advanced proficiency in sourcing strategies beyond traditional methods, including sophisticated Boolean search, market mapping, and executive networking.
• Highly autonomous, intellectually curious, and collaborative team player.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

PREFERRED REQUIREMENTS

• Experience directly managing and developing a team of recruiters, including performance management and career development.
• Prior experience in the defense tech, deep tech, aerospace, or similarly complex and mission-driven industry.
• Proven track record of designing and implementing new recruiting processes, technologies, or programs to enhance efficiency and effectiveness.
• Experience with employer branding initiatives and talent marketing strategies.
• Bachelor’s degree in a relevant field.

ABOUT THE TEAM

The Electromagnetic Warfare (EW) Growth team within the Mission Systems (MS) Division at Anduril is responsible for identifying, shaping, capturing, and growing new opportunities and capabilities to help shape Anduril as a key provider for non-kinetic EW effects for DoD and other customers. Growth team members serve as the bridge between clients and the broader Anduril team; they convey client perspectives to other teams across the enterprise while also serving as the Anduril brand ambassador externally. EW Growth team members partner extensively with the broader MS division team, to include engineering and program management, to ensure that Anduril products exceed client expectations and mission demands and to drive continuous product improvements in response to client needs.

ABOUT THE JOB

We are looking for a Senior Director and Head of Growth for EW to lead growth, strategy, proposal, and capture for the Electromagnetic Warfare (EW) Business Line. You will report to the Head of Growth for Anduril Mission Systems Division, work closely with the EW General Manager, and lead the EW growth team across our Counter-UAS, Airborne Effects, Multi-Mission Electromagnetic Countermeasures, and Special Projects portfolios. You will lead a team responsible for identifying, shaping, and capturing new programs (0 to 1) and expanding existing programs (1 to N). Your role will be cross-cutting. The Head of Growth is part of the core business line leadership team that owns top line growth and influences internal investments, prioritization, program execution, and operations. You will also be responsible for developing, mentoring, and building the EW growth team, collaborating with Division and cross-Division leaders, and supporting programs / engineering / and mission operations teams within the business line.

WHAT YOU’LL DO

• Build a cohesive, data-driven strategy within relevant Original Equipment Manufacturers (OEM), DOD Program Executive Offices (PEO), the Intelligence Community, Federal Agencies, Federally Funded Research and Development Centers (FFRDC), University-affiliated research centers (UARC), and with International partners to penetrate, expand, and deliver technology at scale.
• Develop and maintain close working relationships with internal Anduril stakeholders including business line and division leadership, growth teams, program and engineering teams, and corporate functions to identify and shape new business opportunities, communicate and resolve program issues, and provide strategic direction to execution teams.
• Lead the expansion of the EW portfolio across US and allied services and agencies, including advanced infrared, optical, laser, threat tracking, and seeker technologies that address warfighter needs across all domains including Space.
• Partner with Anduril customers to identify and develop disruptive technologies to deliver sustained operational advantage at the tactical, operational, and strategic level.
• Work with internal stakeholders to identify, prioritize, fund, and execute internally and externally funded research and development to advance Imaging technology.
• Identify, onboard, and manage strategic partners that are vital to growth strategy and program execution.
• Deliver on financial performance metrics and build strategic market growth initiatives.
• Build, mentor, and lead the EW Growth team in business development, account management, and mission operations functions.

REQUIRED QUALIFICATIONS

• Deep expertise in applications of radio frequency technologies such as electromagnetic warfare, signals intelligence, aircraft survivability, counter-space or other relevant areas.
• A proven leader that effectively engages and communicates with stakeholders at all levels.
• Demonstrated experience with relevant FFRDCs, UARCs, PEOs, OEMs, federal agencies, and/or Combatant Commands
• A builder and an owner: someone who is willing to put in the work across all aspects of the business, effectively prioritize actions, and own the outcomes.
• Demonstrated ability and willingness to learn; undeterred by a long, steep climb to understand technology, programs, process, problems, and customer nuance.
• Demonstrated ability in developing and executing tactical and strategic plans to some target end state.
• Ability to identify, establish, and maintain relationships with current and future customers at all levels.
• Knowledge of defense acquisitions, with demonstrated history in new technology/product introduction, zero to one projects, and scaling to larger defense programs.
• Ability to travel up to 50%.
• Eligible to obtain and maintain an active U.S. Top Secret security clearance

PREFERRED QUALIFICATIONS

• Willing to relocate to Costa Mesa, CA
• Advanced degree (Engineering, MBA, Military Sciences, etc.)
• Understanding of business operations and financial management.

Event Specialist

Washington, DC Metro Area

Who We Are

General Catalyst is a global investment and transformation company that partners with the world’s most ambitious entrepreneurs to drive resilience and applied AI. We support founders with a long-term view who challenge the status quo, partnering with them from seed to growth stage and beyond. With offices in San Francisco, New York City, Boston, Berlin, Bangalore, and London, we have supported the growth of 800+ businesses, including Airbnb, Anduril, Applied Intuition, Commure, Glean, Guild, Gusto, Helsing, Hubspot, Kayak, Livongo, Mistral, Ramp, Samsara, Snap, Stripe, Sword, and Zepto.

The General Catalyst Institute (GCI) is GC's policy and public affairs arm, bridging the worlds of venture capital and government to promote national and global resilience through transformative technologies. GCI partners with policymakers, entrepreneurs, and global leaders to shape policy across AI, defense and industrials, energy, fintech, and healthcare — amplifying the voices of GC's 900+ portfolio companies in the policy conversations that matter most.

About the Role

We are seeking a highly organized and proactive Event Specialist to join our team. This role will primarily focus on planning, organizing, and executing events, including dinners, happy hours, networking events, etc., across a variety of sectors and stages, with a primary focus on supporting the General Catalyst Institute (GCI). This role will also assist in the planning and execution of large-scale summits and activations at third-party events. This is an exciting opportunity to develop event management skills in a fast-paced and collaborative environment while working with a global investment and transformation company. 

Responsibilities

• General Catalyst Institute-Led Events
• Partner with GCI leadership and the policy team to plan and execute intimate, high-impact gatherings, including policy dinners, government roundtables, and founder-policymaker networking events.
• Support end-to-end execution of GCI events, including briefings, receptions, and convenings with senior government officials, NGOs, academics, and industry leaders.
• Manage all logistics, including venue selection, vendor management, menu planning, audience curation, guest communications, event setup, breakdown, and on-site support and troubleshooting.
• Ensure all events align with GCI's brand, mission, and strategic goals around global resilience and public policy.
• Manage all event documents, including timelines, budgets, and run-of-show materials.
• Manage post-event surveys, reporting, and data management.
• Provide on-site support for all GCI-led events.
  
  
• Investor-Led Events:
• Partner with investors to plan and execute small, intimate gatherings such as dinners, roundtables, and networking events.
• Support end-to-end execution of investor events, including dinners, happy hours, roundtables, and networking events. 
• Manage logistics, including venue selection, vendor selection, menu planning, audience management, guest communications, event setup, breakdown, and on-site support and troubleshooting.
• Ensure all events align with GC’s brand, quality, and strategic goals.
• Manage all event documents (timelines, budgets, run of show, etc.).
• Manage post-event surveys, reporting, and data management. 
• Provide on-site support for all investor-led events.
  
  
• Industry & Policy  Events:
• Assist the broader events team with GC's participation in major third-party conferences, policy forums, and industry gatherings.
• Manage registration, travel logistics, and materials preparation for team members as needed.
  
  
• Flagship Events:
• Collaborate on planning and executing GCI's major annual flagship event, as well as large-scale summits bringing together portfolio founders, operators, policymakers, and global leaders.
• Support pre-event research, attendee communications, and on-site execution.
• Assist with guest management, creative programming, vendor management, and post-event evaluation.
  
  
• Operational Support:
• Act as project manager for all investor events.
• Maintain detailed briefs, timelines, budgets, and project plans for events.
• Develop and track post-event feedback to improve future events.
• Build relationships with vendors, venues, and other external partners.
• Help manage all event materials, inventory, and storage unit. 
• Manage event platforms and ensure guest lists are being kept up to date. 

Requirements

• 3–5 years of experience in event planning, operations, marketing, or related fields.
• Strong organizational and multitasking skills, with attention to detail.
• Excellent written and verbal communication skills
• A proactive, problem-solving mindset with a willingness to learn.
• Ability to thrive in a fast-paced environment and collaborate with cross-functional teams.
• Comfortable working in-office (3 days/week), supporting evening events, with occasional travel.

Preferred Experience

• Familiarity with event management software and tools (Gatsby, Affinity, Google Sheets, Canva, Figma).
• Experience in or passion for the venture capital or startup/tech ecosystem.
• Previous hospitality and/or marketing experience is not required, but is a bonus.
• Experience in community building or management is not required, but is a bonus 
• Experience working in or with the federal government, Capitol Hill, or executive branch agencies
• Background working at a think tank, policy institute, trade association, or advocacy organization
• Familiarity with the DC event venue landscape (e.g., private clubs, embassy spaces, Capitol Hill venues)
• Experience managing high-security or credentialed events with government officials or senior officials requiring special 
• protocols

What We Offer

• Competitive compensation and benefits package.
• Opportunity to work with a dynamic, mission-driven team.
• Exposure to a global network of innovative founders and companies.
• Career development and mentorship in event management.

If you’re excited about building exceptional experiences and learning from a world-class team, we’d love to hear from you!

General Catalyst is an equal-opportunity employer.

General Catalyst embraces our responsibility to create a sense of belonging for all races, identities,

genders, and backgrounds across our industry. We are committed to diversifying our industry in terms of both investors and the founders we back.

A Healthier Future Starts With You

As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You’ll Do

As an Assistant Coach (Assistant General Manager), you're a hands-on leader who inspires your team while driving operational excellence. You'll mentor team members to become future leaders, partner with the Head Coach to set goals and track performance, and use data-driven insights to navigate challenges and ensure exceptional guest experiences that build healthier communities through real food. These responsibilities highlight some of the key functions an Assistant Coach performs. Additional supervisory tasks may be assigned as necessary.

Essential Functions

• People + Leading the Team: Partners with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition. Anticipates operational needs and adjusts deployment to support smooth operations. Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for consistent execution.
• Food Safety + Journey: Upholds high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance. Partners with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.
• Customer Experience: Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
• Financial + Business Acumen: Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.
• Systems, Process + Tech: Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.
• Execute Assistant Coach Career Path Duties: Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles

What Makes You Stand Out

• Experience in fast casual restaurant chains
• Hands-on experience with local, organic, and sustainable products
• Familiarity with tech tools and systems used in operations and scheduling
• Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure
• Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
• Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight

Minimum Requirements

• Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.
• 2+ years in a restaurant management/supervisory role
• Experience managing and developing 6+ team members per shift
• Food Handler or ServSafe certification
• Must be available to work a minimum of 30 hours per week
• Must be 18 years of age or older
• Must be authorized to work in the United States

What Perks You’ll Get

• Competitive base salary + 15% bonus potential
• Medical, dental + vision insurance plans to suit your and your family’s needs
• Paid Vacation + Wellness time
• 401(k) program
• Paid family leave; we fully support new parents
• Complimentary greens
• Free sweetgreen swag
• An opportunity to make a real impact on the people around you, both by growing them and connecting them to real food
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

Location: We are actively hiring in the Washington DC area. 

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

About the Opportunity:

The Senior Strategist; Team Lead oversees a cross-functional team of strategists, design strategists, and designers to ensure the delivery of high-quality, on-time products that meet program objectives. This role partners directly with clients to understand their unique challenges, then guides the team in co-creating strategic, impactful, and innovative solutions. All efforts are aligned to the program’s scope of work and are coordinated closely with the Program Manager to support program goals, priorities and requirements.

Qualifications:

• Bachelor's degree or equivalent experience
• 10+ years of communication strategy experience
• Strong written and verbal communication skills
• Leader in strategic communications, change management, or defense tech consulting
• U.S. Navy experience, demonstrating strong leadership, accountability, and the ability to perform effectively in high-pressure, structured settings
• Mastery in applying Human Centered Design principles and visual storytelling through various media
• Experience leading teams to produce design and data driven work
• Experience creating summaries/insight reports to capture findings
• Experience in planning, facilitating, and summarizing strategic efforts
• Strong organization and time management skills
• Mastery of analyzing earned and owned media channels
• Security clearance as required by contracts

Responsibilities: 

Senior Strategist responsibilities include:

Client Partnership & Strategic Leadership

• Partner directly with clients to understand challenges, capture requirements, and define missions, visions, goals, and KPIs/OKRs.
• Collaborate with clients through well-designed meetings and workshops to co-create solutions and gather critical inputs.
• Perform high-quality primary and secondary research to inform strategic direction.
• Apply human-centered design and design-thinking principles to complex problem sets.
• Work iteratively by proactively gathering feedback from clients and internal partners to refine solutions.
• Identify opportunities to create tangible business value through current-state assessments and high-level requirement definition.
• Develop and maintain strong client relationships, including managing external stakeholders and converting new requests into business opportunities.
• Oversee multiple client engagements, ensuring alignment, clarity, and strategic impact across projects.

Content, Storytelling & Project Execution

• Elevate content quality and thought leadership in partnership with the Strategy Competency Manager, ensuring strong standards for deliverables.
• Translate ideas into compelling strategic narratives, campaigns, and solutions.
• Identify content structures, hierarchies, and visual concepts for storytelling products, including content maps and wireframes.
• Collaborate with design teams to develop infographics, charts, diagrams, presentations, and other visual products that convey complex information clearly.
• Manage multiple internal project teams, organizing assignments and tracking progress, deadlines, and deliverables from both operational and financial perspectives.
• cross internal teams and ensure consistent delivery quality.

Team Lead responsibilities include:

Project Leadership and Client Delivery

• Lead project execution across multiple workstreams, ensuring milestones, timelines, and deliverables are met.
• Directly engage with clients to understand challenges, co-create solutions, and translate ideas into campaigns, strategies, and visual stories.
• Design and facilitate workshops, meetings, and research activities to gather content and co-create solutions with clients.
• Support Agile operations, including planning sessions, stand-ups, retrospectives, and sprint tracking.
• Ensure high-quality project outputs, including infographics, charts, diagrams, presentations, and other visual products.
• Partner with the Program Manager to identify strategic opportunities, flag risks, and track Period of Performance deadlines.
• Manage brand consistency across all deliverables.

Team Leadership & Operations

• Provide day-to-day supervision, mentoring, and coaching to project teams, including designers, strategists, and information designers.
• Oversee team onboarding, integration, workload allocation, and resource coordination.
• Communicate assignments, time commitments, and priorities based on project scope and budget.
• Delegate work effectively, ensuring products align with program objectives.
• Lead team meetings and check-ins, track progress, and escalate risks to the Deputy Program Manager or Program Manager as needed.
• Coordinate travel and logistical planning in partnership with the PM.

Process, Quality & Deliverables Management

• Implement project-specific processes, delivery methodologies, and process improvements to enhance efficiency and quality.
• Apply human-centered design, design thinking, and consulting principles throughout research, synthesis, and execution.
• Monitor deliverable quality through structured review and feedback loops.
• Document lessons learned and best practices to support organizational knowledge sharing.
• Ensure timely delivery of all project outputs in accordance with client contracts and Period of Performance requirements.

Work Schedule:

• Full time, 40 hours per week
• Hybrid, 2–3 days a week working onsite with the client
• Some travel required to attend relevant events and conferences, and participate in LINK team events

Salary: We're committed to offering competitive compensation. While the salary range for this position is $112,000-$151,000, your final offer may be adjusted based on factors like experience and location.

Benefits:

• $100 monthly internet/cell phone stipend
• LINK sponsored healthcare benefits including medical, dental, vision
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year 
• 15 days of Paid Time Off (PTO) per year 
• Paid Holiday Time Off (Christmas Eve through the New Year) 
• Annual bonus plan participation
• Annual profit sharing participation
• $2,000 Learning and Development program reimbursement
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard

EOE

Location: We are actively hiring in the Fort Meade, Maryland area.

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

About the Opportunity:

LINK is actively seeking a Senior Strategist to join our dynamic team, where we leverage strong partnerships and a robust portfolio of clients across diverse industries. As a Senior Strategist, you will interface directly with clients to understand their unique challenges, provide consultative strategy and executive solutions, distill narratives from client provided content and work with the creative team to execute visual products appropriate to the client’s brand, industry and culture. You will work with team members across the organization to uncover meaningful insights, build game changing strategies and deliver client-oriented solutions.

Qualifications: 

• Bachelor’s degree in Journalism, Communication, English, Business, or a related field
• 10+ years of experience in strategic communication, public affairs, program management, or strategy development
• Top Secret Clearance with SCI and polygraph required
• Ability to build and maintain robust client relationships and foster positive interpersonal connections
• Interest in visual storytelling, including data visualization and conceptualizing abstract ideas
• Excellent organizational skills with the ability to manage multiple projects simultaneously, maintaining a strong focus on accuracy and attention to detail
• Exceptional written and verbal communication skills, with the ability to communicate in a clear, approachable, and knowledgeable manner

Responsibilities:

Client Partnership & Strategic Leadership

• Partner directly with clients to understand challenges, capture requirements, and define missions, visions, goals, and KPIs/OKRs.
• Collaborate with clients through well-designed meetings and workshops to co-create solutions and gather critical inputs.
• Perform high-quality primary and secondary research to inform strategic direction.
• Apply human-centered design and design-thinking principles to complex problem sets.
• Work iteratively by proactively gathering feedback from clients and internal partners to refine solutions.
• Identify opportunities to create tangible business value through current-state assessments and high-level requirement definition.
• Develop and maintain strong client relationships, including managing external stakeholders and converting new requests into business opportunities.
• Oversee multiple client engagements, ensuring alignment, clarity, and strategic impact across projects.

Content, Storytelling & Project Execution

• Elevate content quality and thought leadership in partnership with the Strategy Competency Manager, ensuring strong standards for deliverables.
• Translate ideas into compelling strategic narratives, campaigns, and solutions.
• Identify content structures, hierarchies, and visual concepts for storytelling products, including content maps and wireframes.
• Collaborate with design teams to develop infographics, charts, diagrams, presentations, and other visual products that convey complex information clearly.
• Manage multiple internal project teams, organizing assignments and tracking progress, deadlines, and deliverables from both operational and financial perspectives.

Work Schedule:

• Onsite schedule, 5-days per week
• Full time, 40 hours per week
• Some travel required to attend relevant events and conferences, and participate in LINK team events

Salary: We're committed to offering competitive compensation. While the salary range for this position is $112,000-$151,000, your final offer may be adjusted based on factors like experience and location.

Benefits:

• $100 monthly internet/cell phone stipend
• LINK sponsored healthcare benefits including medical, dental, vision
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year 
• 15 days of Paid Time Off (PTO) per year 
• Paid Holiday Time Off (Christmas Eve through the New Year) 
• Annual bonus plan participation
• Annual profit sharing participation
• $2,000 Learning and Development program reimbursement
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard

EOE

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant - Float (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, (stop here for NYC) ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $24.25 per hour based on a full time schedule.

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7am-7pm based in office in Washington, DC and will be required to travel to all 6 offices in DC to provide support and coverage as needed.

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice Training program preferred

Competitive salary: starts at $24.25 per hour based on a full time schedule

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7am-7pm based in office in Washington, DC and will be required to travel to all 6 offices in DC to provide support and coverage as needed.

Position Overview 

The Field Marketing Manager, Americas will own and scale the field marketing engine for a high-impact business unit, directly influencing pipeline growth, accelerating revenue, and shaping how we go to market across the region.

This is a highly visible role that blends strategy and execution. You’ll design and orchestrate integrated campaigns, events, webinars, and ABM programs; working side-by-side with Sales and cross-functional Marketing teams to turn ideas into measurable business outcomes.

If you’re equal parts strategist, operator, and innovator; and excited to leverage AI to unlock smarter, faster marketing - this role is for you.

As a senior individual contributor on the Americas Field Marketing team, this person will: 

• Lead the development and execution of pod-level field marketing plans aligned to regional and business unit goals.