LINK
People are key to solving problems.
We partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. We apply journalistic standards of research to ground ideas in data. When you exercise both left and right brain, you discover game-changing solutions.
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Senior Strategist; Program Manager (Washington DC Area)
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Location: We are actively hiring in the DC Metro area.
Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.
Let us be your partners in change.
About the Opportunity:
The Senior Strategist; Program Manager (PM) is responsible for overseeing the successful delivery of assigned government and commercial contracts, managing cross-functional teams, and maintaining strong client relationships. This role ensures projects meet quality standards, timelines, and budget objectives while driving strategic outcomes. Acting as a trusted consultant and advisor, the Program Manager leads comprehensive project strategies, identifies opportunities to create business value, and guides teams to deliver impactful, client-focused solutions.
Qualifications:
- Bachelor’s degree in Journalism, Communication, English, Business, or a related field
- 10+ years of experience in strategic communication, public affairs, program management, or strategy development
- 7+ years program/project management experience including familiarity with Agile methodologies and project delivery best practices
- Excellent organizational skills with the ability to manage multiple projects simultaneously, maintaining a strong focus on accuracy and attention to detail
- Exceptional written and verbal communication skills, with the ability to communicate in a clear, approachable, and knowledgeable manner
- Government contracting experience
- PMP certification preferred
- Minimum active Secret clearance required
- Experience with human-centered design and design thinking principles
- Demonstrated ability to manage multiple complex projects simultaneously
Responsibilities:
Senior Strategist responsibilities include:
Client Partnership & Strategic Leadership
- Partner directly with clients to understand challenges, capture requirements, and define missions, visions, goals, and KPIs/OKRs.
- Collaborate with clients through well-designed meetings and workshops to co-create solutions and gather critical inputs.
- Perform high-quality primary and secondary research to inform strategic direction.
- Apply human-centered design and design-thinking principles to complex problem sets.
- Work iteratively by proactively gathering feedback from clients and internal partners to refine solutions.
- Identify opportunities to create tangible business value through current-state assessments and high-level requirement definition.
- Develop and maintain strong client relationships, including managing external stakeholders and converting new requests into business opportunities.
- Oversee multiple client engagements, ensuring alignment, clarity, and strategic impact across projects.
Content, Storytelling & Project Execution
- Elevate content quality and thought leadership in partnership with the Strategy Competency Manager, ensuring strong standards for deliverables.
- Translate ideas into compelling strategic narratives, campaigns, and solutions.
- Identify content structures, hierarchies, and visual concepts for storytelling products, including content maps and wireframes.
- Collaborate with design teams to develop infographics, charts, diagrams, presentations, and other visual products that convey complex information clearly.
- Manage multiple internal project teams, organizing assignments and tracking progress, deadlines, and deliverables from both operational and financial perspectives.
Program Manager responsibilities include:
Strategic Leadership & Program Management
- Lead end-to-end project management for assigned contracts, from strategic planning through delivery, developing comprehensive approaches that create tangible business value based on client requirements and stakeholder feedback
- Manage and report project budgets, timelines, risks, travel requirements, and deliverable quality to ensure successful outcomes
- Identify opportunities to extend current contracts and develop new business with related clients
Client Relationship & Advisory Services
- Serve as primary client relationship manager and trusted consultant, providing expert guidance
- Lead client engagements, including visioning sessions, discovery engagements, and review sessions
- Collaborate directly with clients and stakeholders to understand challenges and design solutions
- Facilitate regular stakeholder meetings, manage expectations and resolve conflicts.
Team Management & Development
- Oversee project-specific onboarding and integration of new team members
- Supervise project teams, delegating work while maintaining the vision for deliverables.
- Allocate tasks and time based on budget and team capacity.
- Provide coaching and mentoring focused on delivery excellence and client satisfaction.
- Conduct monthly performance evaluations to inform Competency Managers’ formal reviews.
- Coordinate with Competency Managers on skill development, career growth, and project-specific resource allocation.
- Track team utilization, profitability, and manage subcontractor performance.
- Oversee team member transitions and off-boarding at project completion.
Project Execution & Quality Management
- Run agile management cadence with project teams to ensure effective delegation of tasks, workload management, and on-time delivery
- Collaborate with cross-functional teams to translate ideas into compelling campaigns, solutions, strategies, and stories
- Oversee creation of infographics, charts, diagrams, presentations, and other visual products for print and digital formats
- Apply consulting, human-centered design, and design thinking principles to research and execution processes
- Ensure deliverable quality on projects through direct oversight and review processes
- Document lessons learned and best practices to enhance organizational knowledge
Compliance & Deliverables Management
- Ensure timely delivery of contractual deliverables and monthly status reports
- Maintain compliance with contract requirements including security clearances, access control, required forms, travel requests and reports, and waivers.
- Coordinate with Team Leads and business operations team to produce monthly invoicing and reporting
Work Schedule:
- Occasional onsite presence may be required for client meetings, presentations, or working sessions. This could include local or national travel, depending on the locations of the employee and client.
- Full time, 40 hours per week
- Some travel required to attend relevant events and conferences, and participate in LINK team events
Salary: We're committed to offering competitive compensation. While the salary range for this position is $112,000-$151,000, your final offer may be adjusted based on factors like experience and location.
Benefits:
- $100 monthly internet/cell phone stipend
- LINK sponsored healthcare benefits including medical, dental, vision
- Company-paid Short Term Disability Insurance
- 401K with employer contribution of up to 4%
- 11 Federal Holidays per year
- 15 days of Paid Time Off (PTO) per year
- Paid Holiday Time Off (Christmas Eve through the New Year)
- Annual bonus plan participation
- Annual profit sharing participation
- $2,000 Learning and Development program reimbursement
- Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard
EOE
Ready to apply?
Apply to LINK
Location: We are actively hiring in the Washington DC area.
Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.
Let us be your partners in change.
About the Opportunity:
The Senior Strategist; Team Lead oversees a cross-functional team of strategists, design strategists, and designers to ensure the delivery of high-quality, on-time products that meet program objectives. This role partners directly with clients to understand their unique challenges, then guides the team in co-creating strategic, impactful, and innovative solutions. All efforts are aligned to the program’s scope of work and are coordinated closely with the Program Manager to support program goals, priorities and requirements.
Qualifications:
- Bachelor's degree or equivalent experience
- 10+ years of communication strategy experience
- Strong written and verbal communication skills
- Leader in strategic communications, change management, or defense tech consulting
- U.S. Navy experience, demonstrating strong leadership, accountability, and the ability to perform effectively in high-pressure, structured settings
- Mastery in applying Human Centered Design principles and visual storytelling through various media
- Experience leading teams to produce design and data driven work
- Experience creating summaries/insight reports to capture findings
- Experience in planning, facilitating, and summarizing strategic efforts
- Strong organization and time management skills
- Mastery of analyzing earned and owned media channels
- Security clearance as required by contracts
Responsibilities:
Senior Strategist responsibilities include:
Client Partnership & Strategic Leadership
- Partner directly with clients to understand challenges, capture requirements, and define missions, visions, goals, and KPIs/OKRs.
- Collaborate with clients through well-designed meetings and workshops to co-create solutions and gather critical inputs.
- Perform high-quality primary and secondary research to inform strategic direction.
- Apply human-centered design and design-thinking principles to complex problem sets.
- Work iteratively by proactively gathering feedback from clients and internal partners to refine solutions.
- Identify opportunities to create tangible business value through current-state assessments and high-level requirement definition.
- Develop and maintain strong client relationships, including managing external stakeholders and converting new requests into business opportunities.
- Oversee multiple client engagements, ensuring alignment, clarity, and strategic impact across projects.
Content, Storytelling & Project Execution
- Elevate content quality and thought leadership in partnership with the Strategy Competency Manager, ensuring strong standards for deliverables.
- Translate ideas into compelling strategic narratives, campaigns, and solutions.
- Identify content structures, hierarchies, and visual concepts for storytelling products, including content maps and wireframes.
- Collaborate with design teams to develop infographics, charts, diagrams, presentations, and other visual products that convey complex information clearly.
- Manage multiple internal project teams, organizing assignments and tracking progress, deadlines, and deliverables from both operational and financial perspectives.
- cross internal teams and ensure consistent delivery quality.
Team Lead responsibilities include:
Project Leadership and Client Delivery
- Lead project execution across multiple workstreams, ensuring milestones, timelines, and deliverables are met.
- Directly engage with clients to understand challenges, co-create solutions, and translate ideas into campaigns, strategies, and visual stories.
- Design and facilitate workshops, meetings, and research activities to gather content and co-create solutions with clients.
- Support Agile operations, including planning sessions, stand-ups, retrospectives, and sprint tracking.
- Ensure high-quality project outputs, including infographics, charts, diagrams, presentations, and other visual products.
- Partner with the Program Manager to identify strategic opportunities, flag risks, and track Period of Performance deadlines.
- Manage brand consistency across all deliverables.
Team Leadership & Operations
- Provide day-to-day supervision, mentoring, and coaching to project teams, including designers, strategists, and information designers.
- Oversee team onboarding, integration, workload allocation, and resource coordination.
- Communicate assignments, time commitments, and priorities based on project scope and budget.
- Delegate work effectively, ensuring products align with program objectives.
- Lead team meetings and check-ins, track progress, and escalate risks to the Deputy Program Manager or Program Manager as needed.
- Coordinate travel and logistical planning in partnership with the PM.
Process, Quality & Deliverables Management
- Implement project-specific processes, delivery methodologies, and process improvements to enhance efficiency and quality.
- Apply human-centered design, design thinking, and consulting principles throughout research, synthesis, and execution.
- Monitor deliverable quality through structured review and feedback loops.
- Document lessons learned and best practices to support organizational knowledge sharing.
- Ensure timely delivery of all project outputs in accordance with client contracts and Period of Performance requirements.
Work Schedule:
- Full time, 40 hours per week
- Hybrid, 2–3 days a week working onsite with the client
- Some travel required to attend relevant events and conferences, and participate in LINK team events
Salary: We're committed to offering competitive compensation. While the salary range for this position is $112,000-$151,000, your final offer may be adjusted based on factors like experience and location.
Benefits:
- $100 monthly internet/cell phone stipend
- LINK sponsored healthcare benefits including medical, dental, vision
- Company-paid Short Term Disability Insurance
- 401K with employer contribution of up to 4%
- 11 Federal Holidays per year
- 15 days of Paid Time Off (PTO) per year
- Paid Holiday Time Off (Christmas Eve through the New Year)
- Annual bonus plan participation
- Annual profit sharing participation
- $2,000 Learning and Development program reimbursement
- Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard
EOE
Ready to apply?
Apply to LINK
Location: The preferred location is Washington, DC area.
Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.
Let us be your partners in change.
About the Opportunity:
LINK is actively seeking an Senior Information Designer to join our dynamic team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will be responsible for translating concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to effectively convey both quantitative data and abstract ideas in print and digital formats.
This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals.
Qualifications:
- Bachelor of Arts in Graphic Design, UX Design, Visual Journalism, Visual Communications, or a related field
- 10+ years of experience in graphic design or a related role
- Strong expertise in information design, with a passion for creating visual stories and working with data to deliver impactful solutions
- Well-versed in a variety of design areas (e.g., experience design, brand development, information design, graphic design) to propose and develop the best solutions for each project
- Highly motivated to solve end-user challenges, meet stakeholder needs, and achieve business goals
- Exceptional organizational skills, able to manage multiple projects simultaneously while maintaining accuracy and attention to detail
- Capable of meeting deadlines and adapting to changing requirements
- Comfortable navigating ambiguity and able to lead clients and teams to clarity around requirements
- A bias towards positivity, openness and supporting others
Responsibilities:
- Collaborate with our strategy team to understand our client’s challenges and the respective solution, then co-create effective visual products to convey it all to the appropriate audience
- Motivated to solve end-user challenges, deliver on business goals and client outcomes.
- Be comfortable with complexity and collaborating with both internal and external teams to visually prototype in real time
- Push the needle to use design to solve real organizational, consumer, technical, warfighter or taxpayer problems
- Create infographics, charts, diagrams, presentations, and other visual products to convey both quantitative data and abstract concepts for use in print and digital formats
- Develop and design intelligible information hierarchies and frameworks that support information navigability, understanding and retention
- Design branding schemes or adhere to existing guidelines to create a consistent look and feel unique to individual clients
- Work iteratively by proactively asking for feedback from internal partners and clients to incrementally improve solutions
- Mentor and delegate junior designers and work as a team to manage project deadlines and workload
- Bring curiosity, creativity and an open mind to every challenge
- Write scripts, compose storyboards, cut audio-tracks, and create motion graphics (preferred, not required)
Work Schedule:
- Full time, 40 hours per week
- Hybrid work schedule (2-3 days on-site)
- Some travel required to attend relevant events and conferences, and participate in LINK team events
Salary: We’re committed to providing competitive compensation, including locality adjustments based on the Washington, DC area. The base salary range for this position is [$93,000-$126,000]. Your final offer will reflect your experience, qualifications, and geographic location.
Benefits:
- $100 monthly internet/cell phone stipend
- LINK sponsored healthcare benefits including medical, dental, vision
- Company-paid Short Term Disability Insurance
- 401K with employer contribution of up to 4%
- 11 Federal Holidays per year
- 15 days of Paid Time Off (PTO) per year
- Paid Holiday Time Off (Christmas Eve through the New Year)
- Annual bonus plan participation
- Annual profit sharing participation
- $2,000 Learning and Development program reimbursement
- Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard
EOE
Ready to apply?
Apply to LINK