This position is based in our Reston, VA office and offers a hybrid work schedule.

Verisign is hiring a Senior Site Reliability Engineer to help lead a team responsible for building, managing, maintaining, and scaling the Linux infrastructure on which our mission-critical services depend. We value engineering professionals who are equipped with great technical skills and attitudes that motivate those around them. We seek individuals with a sense of purpose and for whom detail and craftsmanship are of their essence; individuals that are curious, demonstrate initiative, and love solving problems.

Responsibilities:

• Oversee deployments of solutions that combine Open Source components, COTS (commercial off the shelf) components, and custom developed components
• Deploy, configure, and maintain services in production, QA and development environments, on various platforms
• Possess advanced development of deployment automation including Ansible
• Development of automation and configuration management solutions using tools such as Jenkins
• Securing automated deployments using tools such as Hashicorp Vault
• Securing infrastructure with micro-segmentation tools such as Guardicore
• Documentation of processes, procedures, and configurations
• Coordination with other technical staff to implement systems and software
• Performance of operations support functions, including problem isolation and resolution
• Documentation of processes, procedures, configurations, and deployment plans
• Provide critical technical leadership in the areas of operational process and change management, and mentor less experienced engineers
• Participate in a 24x7 on call rotation

Our ideal candidate will have a unique blend of impeccable technical skills and a desire to work as part of a team to grow themselves and those around them. The team deploys engineers and operates enabling infrastructure in support of mission critical customer applications. The candidate must have:

• Bachelor’s degree in computer science or a related technical field, or equivalent combination of education and experience
• 10+ years of experience developing and operating mission-critical systems
• Excellent understanding of Linux configuration and administration
• Strong experience with a high-level scripting language such as Python
• Strong automation experience - not just developing automation, but knowing why we automate and what to automate
• Strong understanding of infrastructure-as-code
• Strong written and verbal communication skills – able to clearly and succinctly describe complex issues
• Strong understanding of network protocols and security
• Experience developing mature solutions for monitoring and reporting using tools like Grafana and Splunk
• Familiarity with development tools such as Github, Jira, and Confluence

Desired Skills, Experience, and Attributes:

• Deployment automation experience using tools such as Ansible
• Experience using Jenkins in a continuous delivery and integration environment
• Experience with Virtualization platforms in a production environment such as oVirt and VMWare
• Experience with HTTP proxies such as Squid
• Experience with RedHat Enterprise Linux
• Experience with CMDB and ITIL platforms such as ServiceNow
• Experience with RedHat Identity Manager and/or FreeIPA
• Experience with Linux authentication via Active Directory
• Experience administrating Linux and Unix systems in a large-scale environment
• Experience working with teams using Scrum a plus

The pay range is $164,300 - $222,300.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

This position is based in our Reston, VA office and offers a hybrid work schedule.

We are looking for a Production Operations Engineer to help lead our team responsible for building, managing, maintaining and scaling operational infrastructure on which our mission-critical services are deployed or depend.  We prize engineering professionals who are equipped with great technical skills and attitudes that motivate those around them.  We seek individuals with a sense of purpose and for whom detail and craftsmanship are of their essence; individuals that are curious, demonstrate initiative, and love solving problems.

Responsibilities:

• Participate in technical designs for software solutions that combine Open-Source components, COTS (commercial off the shelf) components, and custom developed components
• Installation, configuration and maintenance of production, QA and development environments in which Verisign applications are deployed; environments include servers, operating systems, OpenStack, and automation tools
• Development of deployment automation tools including Ansible
• Development of enabling infrastructure using Terraform
• Coordination with other technical staff to implement systems and software
• Performance of occasional operations support functions, including problem isolation and resolution
• Documentation of processes, procedures, configurations, and deployment plans
• Provide critical technical leadership in the areas of operational process and change management, and mentor less experienced engineers
• Regularly reporting progress to management
• Participate in a 24x7 on call rotation

Our ideal candidate will have a unique blend of impeccable technical skills and a desire to work as part of a team to grow themselves and those around them.  The team deploys engineers and operates enabling infrastructure in support of mission critical customer applications.  

The candidate must have:

• Bachelor’s degree in Computer Science or a related technical field, or equivalent combination of education and experience
• 8+ years of experience developing and operating mission-critical systems
• Excellent understanding of Linux configuration and administration
• Strong automation experience - Not just developing automation, but knowing why we automate and what to automate
• Strong understanding of infrastructure-as-code
• Strong written and verbal communication skills – able to clearly and succinctly describe complex issues
• Familiarity with networking protocols and systems

Desired Skills, Experience, and Attributes:

• Experience with RedHat Identity Manager and/or FreeIPA
• Experience with ServiceNow
• Experience with a high-level scripting language such as Python
• Experience with RedHat Enterprise Linux and/or FreeBSD
• Experience with network troubleshooting using such tools as ping, traceroute and dig
• Deployment automation experience using tools such as Ansible
• Experience working with teams using Kanban and/or Scrum a plus
• Experience with Docker or Kubernetes in a production environment
• Experience with OpenStack in a production environment
• Experience administrating Unix systems in a large-scale environment
• Experience using Jenkins in a continuous delivery and integration environment

The pay range is $135,800 - $183,800. 

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc.

Your Role:

We are seeking a highly experienced hands-on Software Manager of Quality Engineering who will lead the Quality function for an Exposure Management product with a strong focus on an automation-first strategy, observability-driven quality insights, and data-backed decision making. You will step in to directly manage a dedicated team of 6 to 8 engineers, optimizing their workflow and taking ownership of team management. This is a hybrid role

Your Opportunity:

• Manage, mentor, and grow a tight-knit US-based team of 6 to 8 QA engineers and SDETs.
• Conduct regular one-on-ones and build a culture of engineering excellence.
• Hybrid office role: 3 days per week for Maryland residents, 1 to 2 days per week for DC/Northern Virginia residents.
• Operate in a 50% to 60% hands-on capacity.
• You will be deeply involved in designing, enhancing, and implementing the automation framework, as well as picking up targeted SDET tasks.
• Define and execute the long-term Quality Engineering vision, aligned with product and engineering goals.
• Own the automation roadmap across UI, API, performance, integration, and end-to-end testing, ensuring automation is embedded into CI/CD workflows.
• Implement and enhance observability practices using logs, metrics, traces, and synthetic monitoring.
• Partner with DevOps/SRE to improve error budgets and early incident detection.
• Build a monthly Quality Insights report for leadership.
• Define, track, and present data-driven quality metrics such as automation coverage, escaped defect rate, release reliability score, and performance baselines.

What You'll Need:

• 7–10+ years of experience in Quality Engineering, including 2–5 years directly leading teams.
• You must have a strong background working in product-based software companies.
• Experience managing smaller teams of 6 to 8 engineers.
• Candidates whose recent experience is primarily managing massive teams of 20 or more engineers will not be a fit, as maintaining hands-on capability is required.
• Deep expertise in test automation frameworks and cloud-based SaaS delivery.
• Experience with Playwright preferred, Selenium, or Python, we value your core knowledge of automation architecture in large environments over specific syntax.
• Strong understanding of observability tools (Datadog, Grafana) and hands-on experience with performance testing tools (JMeter, K6, etc.).
• Strong command over quality metrics, reporting, excellent communication, and stakeholder management skills.

#LI-LP1

Appian is looking for a Technical Proposal Writer, Public Sector to support our U.S. Public Sector sales organization in the coordination, development, and delivery of high-quality technical proposal content. In this role, you will help create product-specific descriptions, solution narratives, technical volumes, and compelling proposal responses that are essential to winning strategic federal contracts.

This role is pivotal to supporting high-value opportunities within Appian’s U.S. Public Sector business. You will partner closely with Sales, Solutions, Product, Delivery, and Subject Matter Expert teams to clearly articulate how the Appian Platform addresses complex mission systems programs and federal customer needs.

In this role, you will:

• Lead the drafting, writing, and editing of complex technical proposal sections, including technical volumes, solution descriptions, past performance citations, and management plans.
• Ensure proposal responses are fully aligned with Request for Proposal requirements and customer expectations.
• Translate highly technical Appian platform capabilities, architecture, and Public Sector use cases into clear, concise, and compelling proposal language.
• Interview and collaborate with solutions engineers, architects, product managers, delivery team members, and federal sales account executives to gather critical content.
• Ensure consistency, accuracy, and quality across proposal volumes and related customer-facing materials.
• Partner with sales teams to organize and draft customer-focused technical white papers.
• Use Appian-provided tools and systems, including AI-enabled tools, to support content generation while ensuring all AI-assisted content is fully fact-checked and validated.
• Manage the product description and proposal content library, ensuring approved and up-to-date language is readily available.
• Participate in all phases of the proposal lifecycle, including Pink, Red, and Gold Team reviews, as well as final submission quality assurance.
• Help define the style, tone, voice, and structure for technical content types.
• Generate innovative ideas for improving technical content development, delivery, and reuse.

Qualifications:

• 3+ years of experience writing, editing, and managing technical proposals.
• Strong writing and written communication skills, with the ability to develop complex technical volumes and customer-facing proposal content.
• Proven understanding of the U.S. Federal Government acquisition process.
• Specific knowledge of U.S. Navy infrastructure, operations, processes, or logistics systems is highly preferred.
• Passion for technology and its applicability to today’s business challenges.
• Ability to support Subject Matter Experts with requirements analysis, system design discussions, and technical content development.
• Demonstrated proficiency with proposal software and standard documentation tools, such as MS Word, Google Docs, GovWin, or similar tools.
• Experience using Artificial Intelligence tools for coding, research, writing, or content development.
• Bachelor’s degree or equivalent certifications in Business, Communications, Technical Writing, Computer Science, Business Information Technology, or a related field.
• Understanding of the federal IT and business landscape, including ERP, CRM, data, workflow, AI, and partner solutions.

Preferred experience:

• Working or theoretical understanding of IT security principles, including FedRAMP and Impact Level authorizations for federal customers.
• Working or theoretical knowledge of software development practices and principles.
• Working or theoretical knowledge of U.S. Federal Government contracting processes and terminology.
• Experience supporting Public Sector, federal, defense, or mission systems proposals.

#LI-MB1

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Onsite

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

POSITION OVERVIEW  

An entrepreneurial technology company, Alarm.com, is seeking a motivated Software Engineering Summer Intern. The Engineering team is perfect for candidates who want to gain exposure to a wide variety of technologies in the Internet of Things world including home automation, intelligent video analysis, cutting edge web application development, e-commerce applications, and large-scale real-time databases.   
  
Few companies innovate and develop across such a broad range of technologies as Alarm.com. This position is ideal for the candidate who seeks a supportive and collaborative company culture where one can work closely with and be mentored by smart and highly productive people across a diverse spectrum of wireless, software, and hardware/device technologies, developing outstanding consumer products.  

RESPONSIBILITIES   

The Software Engineering Intern’s primary job responsibilities will include:  

• Analyzing functional requirements and product specifications
• Researching, adopting, and integrating new technologies 
• Innovating and improving existing products 
• Writing coherent, organized code
• Taking ownership of projects to ensure their successful completion with respect to deadlines
• Collaborating with Quality Assurance in developing a test plan to ensure successful deployment of updates 
• Other duties as assigned 

REQUIREMENTS  

• Must be currently pursuing a B.A. or B.S. in Computer Science or similar engineering program with strong academic performance
• Self-starter, analytical, tenacious problem solver 
• Strong verbal and written communication skills 
• Rigorous attention to detail and focus on quality of deliverables 
• Proven team experience and comfort in a team-oriented environment 
• Passion for working with technology and excitement for creating high quality consumer technology products   

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 5 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Cyber SCRM Analyst

Location: Richmond, VA

Work Environment: Hybrid

U.S. Citizenship Required | Clearance Sponsorship Available | Limited Travel (Up to 10%)

Who We Are

Exiger transforms supply chains into a strategic advantage—advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience. Trusted by 550+ global customers—including Fortune 500 companies and U.S. government agencies—Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government.

Role Summary

We’re seeking a Cyber SCRM Analyst to support Exiger Government Solutions (EGS) in delivering high-impact cyber supply chain risk management outcomes across federal and mission-driven programs. This is a hands-on individual contributor role ideal for a practitioner who brings strong cyber and supply chain risk fundamentals, can leverage data and AI-enabled workflows, and communicates complex findings with clarity and precision. This role reports into the Government Delivery organization and plays a key part in executing customer engagements and strengthening analytic delivery.

What You’ll Do

• Conduct vendor cyber risk assessments, software supply chain reviews, and broader cyber SCRM analysis across customer engagements
• Leverage Exiger’s solution set, including the 1Exiger platform and internal data tools, to support research, analysis, and delivery
• Query and analyze structured data using SQL and Snowflake to identify risk patterns, validate findings, and strengthen analytical outputs
• Develop clear, customer-ready written deliverables, quantitative analyses, visualizations, and presentation materials
• Present findings and recommendations to a range of audiences, including practitioners, senior stakeholders, CISOs, and government executives
• Translate complex cyber and software supply chain risks into concise, decision-ready insights for both technical and non-technical audiences
• Coordinate across project workstreams and support quality assurance of team outputs
• Partner with product and customer-facing teams to improve delivery workflows and support demos, proposals, and briefings as needed
• Apply AI tools to accelerate research, synthesis, and analysis, and identify opportunities to enhance delivery through automation
• Stay current on cyber SCRM trends, SBOM analysis, vendor risk practices, and relevant regulatory and framework developments

What You Need

• U.S. citizenship
• Bachelor’s degree in cybersecurity, information systems, data analytics, supply chain, national security, or a related field
• 2+ years of experience in cyber risk, cyber supply chain risk management, third-party/vendor risk, or software supply chain security
• Proficiency in SQL, with the ability to independently write and troubleshoot queries
• Hands-on experience working with Snowflake in an analytical environment
• Experience using data visualization or BI tools to communicate insights effectively (Sisense preferred)
• Strong experience producing high-quality written analytical deliverables
• Ability to clearly and confidently brief findings to diverse audiences
• Familiarity with frameworks such as NIST CSF, NIST SSDF, and SBOM-related guidance
• Comfort leveraging AI tools to improve analytical workflows and outcomes
• Strong communication, organization, and cross-functional collaboration skills
• Ability to quickly learn new tools, datasets, and problem domains

Nice to Have:

• Experience using Python for analysis or workflow automation
• Exposure to data engineering or automation initiatives
• Experience enhancing AI-enabled analytic workflows in a professional setting
• Familiarity with supply chain, software, or vendor risk platforms
• Relevant certifications (e.g., Security+, SSCP, CCSK, CSSLP)
• Active security clearance or prior experience in cleared environments

Why Exiger:

Support nationally significant programs at the intersection of cyber, supply chain, and national security

• Work directly on high-impact Federal and mission-driven engagements
• Apply advanced data, AI, and analytics to solve complex real-world problems
• Contribute to building scalable, modern delivery capabilities within a fast-growing organization

Why You’ll Love Working at Exiger:

• High-performance culture rooted in accountability, collaboration, and excellence
• Discretionary Time Off with no maximum limits
• Industry-leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible hybrid work environment
• Wellness stipends and dedicated employee wellness programming
• Career development support, including reimbursement for certifications

#Li-Hybrid

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent is seeking a GIS Technical Analyst to join our team.  

This is an on-site position, located in Quantico, VA.

Position Description:

Ardent is seeking a GIS Technical Analyst to support geospatial applications, data analysis, and system operations for federal government programs. This role focuses on working within ArcGIS environments to perform advanced spatial analysis, support data automation, and produce high-quality geospatial products. The analyst will assist in maintaining geospatial data integrity, supporting system functionality, and enabling mission-driven decision-making. This position requires experience with GIS platforms, strong analytical capabilities, and the ability to operate within secure, compliance-driven environments.

Responsibilities and Duties:

• Support ArcGIS Enterprise, ArcGIS Online, and ArcGIS Pro environments to ensure system functionality and performance.
• Perform advanced spatial analysis to support mission and operational requirements.
• Develop and maintain Python and SQL scripts for geospatial data automation and processing.
• Manage and support geospatial datasets within SDE and enterprise data environments.
• Produce maps, visualizations, and geospatial products for technical and non-technical stakeholders.
• Conduct data validation, quality assurance, and troubleshooting of GIS applications and datasets.
• Support elevated and administrative access functions within GIS systems as required.
• Document workflows, processes, and technical procedures related to GIS operations.
• Communicate technical concepts, findings, and outputs to diverse audiences.
• Collaborate with cross-functional teams to support geospatial system improvements and data usability.

Requirements: 

• Must be a U.S. Citizen.
• Active TS/SCI required.
• Bachelor’s degree in Geography or a related field (or equivalent experience).
• 4+ years of experience supporting GIS applications.
• 2+ years of relevant technical experience in geospatial analysis, application support, or data management.
• Experience working with ArcGIS Enterprise, ArcGIS Online, and ArcGIS Pro.
• Experience performing advanced spatial analysis.
• Proficiency in Python and SQL for data automation and processing.
• Experience working with SDE and enterprise geospatial data environments.
• Experience with data visualization and map production.
• Strong attention to detail and ability to manage data accuracy.
• Ability to communicate technical concepts to diverse audiences.
• DCWF qualification required.

Preferred Qualifications: 

• ESRI Associate Certification.
• Experience supporting federal or government geospatial programs.
• Experience working in secure or compliance-driven environments.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo and maintain a government-issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.

Staff Software Engineer - Android

As a Staff Software Engineer, you will be a technical leader and influencer shaping the future of the Alarm.com Android application used by millions of customers every day to secure and manage their homes and businesses. Our mobile team works
on the full spectrum of features including real-time video streaming, IoT device controls, security system management, and smart home automation.

In this role, your impact will extend well beyond individual contributions. You will drive architectural direction, mentor engineers across the team, and identify high-leverage opportunities to improve our codebase, tooling, and development practices. You will lead complex, cross-cutting initiatives end-to-end -- from technical design through delivery -- while raising the overall effectiveness of the engineering organization. You are expected to operate with a high degree of autonomy, balancing hands-on execution with enabling others to do their best work.

Very few companies innovate and develop across such a broad range of technologies as Alarm.com. This position is ideal for the candidate who seeks a collaborative, people-first company culture where one can work closely with smart and highly productive people across wireless, software, and hardware/device technologies to develop outstanding consumer products.

WHAT'S IN IT FOR YOU?
• Collaborate with outstanding people: We have a strong focus on teamwork, and we work to create a collaborative and welcoming environment that enables our teams to excel.
• Drive meaningful impact at scale: You will shape architectural decisions and engineering practices that affect millions of users and influence the direction of our entire mobile platform.
• Work with the latest technologies: Our tech stack includes Kotlin, Jetpack Compose, Android SDK, Coroutines/Flow, and integration with our backend services. You'll also explore and evaluate emerging technologies to keep our platform
at the cutting edge.
• Be Empowered: We don't want to micro-manage you. We want you to identify the most important problems, own the solutions, and lead by example -- coaching others along the way.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

WHAT CAN YOU DO FOR ALARM.COM?
• Drive the technical direction and architectural vision for the Alarm.com Android application, ensuring scalable, maintainable, and performant solutions.
• Lead the design and architecture of large-scale features and platform-level initiatives, making sound tradeoff decisions and clearly articulating their rationale.
• Lead complex, cross-cutting projects through the full software lifecycle -- from requirements and design through implementation, testing, and deployment, with lots of cross-team collaboration with iOS engineers, backend teams, QA, and product managers.
• Write high-quality, well-tested, production-ready code that serves as a model for the team.
• Design and implement real-time video streaming features using Android media frameworks, including HLS/RTSP protocols.
• Build responsive, performant UIs following Material Design guidelines and modern Android best practices.
• Establish and evolve architectural patterns (e.g., modular architecture, dependency injection, reactive patterns) that improve developer productivity and code quality across the codebase.
• Actively mentor and coach engineers at all levels, guiding them to become stronger technically and professionally.
• Evaluate and champion the adoption of new Android technologies, frameworks, and tools with an eye toward practical implementation and long-term maintainability.
• Proactively identify and drive solutions to significant technical challenges, systemic issues, or strategic opportunities -- without waiting for direction.
• Improve team performance through better tooling, processes, CI/CD improvements, and developer experience initiatives.
• Exercise good judgment. Know when to work quickly, and when to build a robust solution.
• Bring your ideas! We want our Staff Engineers to shape product direction, not just execute on specs.
• Other duties as assigned

WHAT DO YOU NEED?
We are seeking someone who has:
• Bachelor's degree in Computer Science, Computer Engineering, a related field, or equivalent work experience
• 8+ years of professional Android development experience with a track record of increasing technical responsibility
• Deep proficiency in Kotlin and the modern Android ecosystem (Jetpack Compose, Coroutines/Flow, Android SDK)
• Demonstrated experience leading the architecture and delivery of large-scale Android applications
• Strong understanding of Android architecture patterns (MVVM, MVI, Clean Architecture) and the ability to design and evolve architectural frameworks
• Extensive experience with RESTful APIs, JSON parsing, and backend service integration
• Strong understanding of asynchronous programming using Coroutines and Flow
• Proven ability to mentor and elevate other engineers through code reviews, design discussions, and technical coaching
• Experience leading cross-functional collaboration with iOS engineers, backend teams, QA, Product, and UX
• Strong understanding of the Gradle build system, including custom tasks/plugins, build variants, and modular project structures
• Experience with version control (Git) and collaborative development workflows
• Excellent communication skills and ability to work in cross-functional teams
• Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT) to streamline development while maintaining engineering standards
• Ability to review and validate AI-generated code, tests, and documentation for correctness and maintainability

WE WOULD LOVE IT IF YOU HAVE SOME OF THE BELOW (BUT IT IS FINE IF YOU DON'T):
• Video streaming experience using MediaCodec, HLS/RTSP/WebRTC protocols, or custom media implementations
• Knowledge of Android NDK/JNI for native code integration
• Experience defining and driving mobile platform strategies (modular architecture, shared libraries, design systems)
• Deep knowledge of Android Jetpack components such as ViewModel, WorkManager, DataStore, and Navigation
• Experience with Kotlin Multiplatform (KMP) or other cross-platform approaches
• Understanding of mobile security best practices (Keystore, encryption, secure storage, certificate pinning, authentication)
• Experience building and maintaining CI/CD pipelines for Android applications (GitHub Actions, Bitrise, or similar)
• Knowledge of mobile analytics and crash reporting tools (Firebase, Crashlytics, Sentry)
• Experience working with the broader Android ecosystem including Wear OS, Android TV, or app widgets
• Experience operating large-scale mobile systems in production, including release management and feature flagging
• Familiarity with .NET/C# and backend systems -- understanding the full stack helps drive better mobile solutions
• Experience with iOS development, including Swift, SwiftUI, Objective-C, and Xcode
• Track record of contributing to or leading open-source Android projects or community engagement

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

The Opportunity

As Director of Risk Operations, you will own end-to-end operational fraud prevention and risk review across both our merchant and customer portfolios. You will lead a team of six Fraud Investigators, setting the direction, building the processes, and developing the capabilities that allow Koalafi to scale its fraud prevention function as the business grows.

This is a hands-on leadership role at a company of ~220 people, meaning you will be both a strategic owner and an active contributor. You'll be expected to roll up your sleeves — diving into complex investigations, designing workflows, writing documentation, and coaching your team — while simultaneously thinking about how the function needs to evolve over the next 12-24 months.

The right person for this role sees process excellence and technology adoption not as administrative overhead, but as the core levers for building a fraud operation that punches above its weight. You are genuinely excited about AI and actively experimenting with how it can be applied to fraud workflows — not as a future aspiration, but as something you are doing right now.

What You’ll Own

Merchant Underwriting

• Oversee the risk assessment and approval process for all new merchant partners during onboarding
• Ensure the team is consistently applying sound underwriting judgment to evaluate merchant legitimacy, business quality, and fraud risk
• Develop and maintain underwriting standards, decision frameworks, and documentation that create consistency and auditability across the team
• Identify patterns in merchant approvals and denials that can inform policy improvements over time

Merchant Fraud Reviews

• Lead the ongoing monitoring and investigation of approved merchants exhibiting suspicious activity or abnormally poor account performance
• Build and refine the triggers, workflows, and escalation paths that govern when and how merchants are reviewed
• Own merchant disposition decisions — clear, escalate, restrict, or terminate — and ensure those decisions are well-documented and defensible
• Collaborate with Sales and Account Management on difficult merchant situations requiring cross-functional coordination

Proactive Customer-Level Fraud Reviews

• Oversee the review of customer applications flagged at medium risk levels — cases that scored above automatic approval thresholds but below automatic decline thresholds
• Ensure the team is applying consistent investigative standards using available tools including application data, internal systems, and third-party fraud prevention platforms
• Continuously evaluate queue volumes, disposition rates, and outcomes to identify opportunities to sharpen automated decisioning and reduce manual review burden

Reactive Customer-Level Fraud Reviews

• Own the intake and resolution process for inbound fraud claims, disputes, and complaints submitted through escalation channels
• Ensure timely, accurate, and compliant handling of all reactive cases in accordance with regulatory requirements and internal SLAs
• Identify systemic patterns in reactive volume that signal upstream process gaps or emerging fraud typologies

Post-Funding Account-Level Reviews

• Manage reviews triggered by suspicious activity at the account or customer level after funding has occurred
• Develop and refine the signals and rules that trigger post-funding review
• Collaborate with Fraud Analytics to ensure post-funding findings feed back into model development and strategy

How You'll Lead

• Team leadership: Directly manage a team of six Fraud Investigators, providing day-to-day coaching, structured feedback, and clear performance expectations
• Process development: Design, document, and continuously improve the workflows, decision frameworks, and standard operating procedures that govern every review type under your scope
• Training: Build and maintain a training program that onboards new investigators effectively and keeps the existing team sharp as fraud typologies and tools evolve
• Quality assurance: Establish a QA process to monitor decision consistency, catch errors, and create a feedback loop that raises the team's overall standard
• Cross-functional collaboration: Work closely with Fraud Analytics, Compliance, Sales, Operations, and Product to ensure Risk Operations is well-integrated into the broader business
• Escalation management: Serve as the final escalation point for complex or high-stakes cases that require senior judgment

AI and Technology

This role requires more than comfort with technology — it requires genuine curiosity and initiative in applying AI to fraud operations. You will:

• Actively experiment with AI tools (including large language models, automation platforms, and agentic workflows) to identify opportunities to improve investigator efficiency and decision quality
• Lead the evaluation and adoption of new fraud prevention technologies and third-party tools
• Work with Fraud Analytics and Engineering to scope and prioritize tooling investments that support the team
• Bring a point of view on where AI can realistically augment or automate portions of the fraud review workflow — and be willing to build and test those ideas, not just propose them

About You

 Experience

• 6+ years of experience in fraud operations, fraud investigations, or risk management within a financial services or fintech environment
• 2+ years of people management experience, with a track record of developing individual contributors
• Direct experience with merchant fraud, point-of-sale financing, or B2B2C financial products strongly preferred
• Familiarity with consumer regulatory requirements relevant to fraud and disputes (CFPB, FCRA, Reg E, UDAAP)

Skills and Orientation

• Strong process improvement orientation — you find poorly documented, inconsistent workflows genuinely uncomfortable and are motivated to fix them
• Excellent written communication skills; you write clear, structured documentation that others can easily follow
• Sharp pattern recognition and investigative instincts — you can identify what's anomalous and pursue it methodically
• Comfortable making and defending judgment calls in ambiguous situations with incomplete information
• Data literate — you can work with Excel and basic reporting tools to monitor team performance and identify trends; SQL familiarity is a plus
• Collaborative and low-ego; this is a small company and you'll need to work effectively across functions without a large support structure

Mindset

• Genuinely excited about AI and actively experimenting with how it applies to your domain — not waiting to be told, but exploring on your own
• Orientation toward building scalable systems rather than heroic individual effort
• Strong sense of ethics and confidentiality — you understand the sensitivity of the information this role handles
• Comfortable having difficult conversations with merchants, internal stakeholders, and leadership
• Motivated by catching fraud and building something that makes that easier over time

Quality Engineer - Alarm.com for Business

Alarm.com for Business is looking for a Quality Engineer to support our offerings by validating hardware, back-end, and software related to the Property Management system. This position collaborates with product development teams to ensure our products meet industry-governed quality standards. The role will have the responsibility to deliver solutions from conceptualization to launch and post-launch performance. 

The ideal candidate will have a college degree, a preferred 1-2 years of relevant experience, advanced computer/technology skills, will be able to communicate clearly to all levels of leadership, and will contribute towards product/system improvements to resolve in-field product issues and improve overall product quality. You should be comfortable with rapidly changing priorities, able to contribute to our product roadmap success, and deliver great solutions at scale. If you enjoy challenges, this cross-functional role is an enormous opportunity for you to grow and make a huge impact. 

RESPONSIBILITIES:

• QE needs to be entrepreneurial, wear multiple hats, work in a highly collaborative environment, and own the testing process end-to-end
• Work alongside the product development team carefully balancing risk and delivery
• Self-motivated with strong technical and communication skills, and a deep interest in product quality
• Ability to develop test plans, document appropriate defects, and provide relevant data for test reporting
• Ability to triage problems, prioritize accordingly, and propose a resolution
• Ability to work independently, raise issues and take corrective action
• Setting up and maintaining test environments for success 
• Applying test methodology, engineering, and product knowledge in certification of products and weekly deployments
• Coordinate test efforts across multiple teams
• Remain an advocate for the customer / end-user, ensure product performance and usability
• Other duties as assigned 

REQUIREMENTS:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or relevant discipline 
• Attention to detail and ability to provide clear, informative test steps
• Ability to work independently, raise issues and take corrective action
• Excellent problem solving, troubleshooting, time management, and analysis skills
• Self-motivated with strong technical and communication skills, and a deep interest in product quality
• Team-focused, with a proven track record of thriving in a collaborative environment
• ‘Whatever it takes attitude to help the team succeed
• Humble, ‘Willing to Learn’ mindset         

PREFERRED QUALIFICATIONS:

• 1-2 years of QA experience in a fast-paced, agile environment
• Quality Assurance Certifications (CQA/CQE) 
• Experience with hardware testing 
• Strong knowledge of IoT / Home automation space
• Proficient in estimating testing schedules and optimizing test plans

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

#LI-KM1

JR105479

Technical Program Manager II — Video Streaming & Infrastructure

About Alarm.com

Alarm.com (Nasdaq: ALRM) is the leading platform for intelligently connected property. Millions of customers rely on our technology for security, video, energy management, and smart automation. Our video platform processes billions of clips, powers real-time live streaming for homes and businesses, and integrates with a broad range of camera models across multiple hardware ecosystems.

About the Role

We're looking for a Technical Program Manager to own delivery and customer experience of Alarm.com's video services. This role sits within the Product & Program Management team and is responsible for driving programs spanning real-time video delivery, cloud infrastructure modernization, video pipeline architecture (encoding, storage, delivery), and firmware update operations for our camera ecosystem. This is a high-impact, technically deep role — you'll partner directly with embedded firmware engineers, cloud platform teams, and product managers to ensure the infrastructure underpinning Alarm.com's entire video experience is reliable, performant, and continuously improving.

What You'll Do

• Drive end-to-end execution of video streaming and infrastructure programs from concept through launch, including cross-team dependency management, risk mitigation, and stakeholder communication
• Own the streaming technology roadmap: connection protocols, proxy infrastructure, adaptive bitrate streaming, and codec modernization
• Coordinate and drive delivery of cloud infrastructure migration programs — engineering owns the technical implementation, you own the schedule, dependencies, and cross-team alignment
• Monitor and manage firmware update systems for cameras, ensuring updates roll out safely and on schedule across the device fleet
• Track system health metrics for customer-impacting services and drive resolution when metrics degrade
• Coordinate across firmware, backend, frontend, QA, and DevOps teams — many of these programs span 4+ engineering teams
• Establish and maintain program health metrics, escalation paths, and delivery cadences across a portfolio of concurrent programs
• Partner with product managers to translate technical infrastructure investments into business outcomes and prioritization decisions
• Other duties as assigned 

What You Bring

• 5+ years in technical program management, engineering management, or a senior technical IC role shipping infrastructure or media products at scale
• Deep familiarity with video/media technology: streaming protocols (e.g. WebRTC, HLS, RTSP), video and audio codecs, or media pipelines
• Experience with cloud infrastructure: container orchestration, CI/CD, microservices architecture, load balancing
• Ability to read and discuss code, architecture diagrams, and system designs with engineers — you don't need to write production code, but you need to understand it
• Track record of managing concurrent programs with competing priorities and cross-functional dependencies
• Strong written and verbal communication — you'll present to engineering leadership and translate infrastructure complexity into plain language

Nice to Have

• Experience in IoT, security/surveillance, or connected device ecosystems
• Familiarity with media server frameworks or real-time media processing
• Background in SRE, DevOps, or platform engineering before moving to program management
• Experience with Jira portfolio management at scale

Why This Role

• You'll own one of the most technically interesting portfolios in the company — real-time video at scale across cloud, edge, and embedded
• Direct impact on millions of end users' video experience
• Small, senior PM team (no bureaucracy) with strong engineering partnerships
• Opportunity to shape the long-term streaming and infrastructure architecture, not just execute tickets

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Quality Engineer – Connected Ecosystem

POSITION OVERVIEW

Quality Engineers on the Connected Ecosystem team are responsible for validating the integration of a wide variety of smart home devices within Alarm.com’s ecosystem. This role has a strong focus on functional testing of end‑to‑end systems and provides hands‑on exposure to the full product stack, including software, firmware, hardware, and networked systems.

This position is well‑suited for new graduates or early‑career Quality Engineers who are self‑starters, demonstrate a strong sense of ownership, and are eager to grow their technical skills. Successful candidates are strong problem solvers who are comfortable working with incomplete information, learning complex systems, and proactively identifying risk. You will be expected not only to execute tests, but to think critically about system behavior and drive quality improvements.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

• You take ownership of assigned features or systems and proactively identify quality risks
• You independently investigate issues, gather data, and propose next steps before escalating
• You produce clear, actionable test documentation and bug reports
• You continuously expand your technical understanding of the system under test
• You collaborate effectively with engineering, product, and other QA teams to drive quality forward

RESPONSIBILITIES

• Develop a strong understanding of product functionality, system architecture, and data flow
• Write, execute, and maintain test plans, test cases, and supporting documentation
• Perform manual end‑to‑end testing across hardware, firmware, software, and network components
• Identify, log, track, and follow defects through resolution
• Write high‑quality, detailed, and reproducible bug reports
• Analyze logs, metrics, and system data to troubleshoot and identify root causes
• Set up, configure, and maintain test environments, devices, and equipment
• Triage urgent or high‑impact issues, prioritize appropriately, and propose solutions
• Configure, maintain, and monitor test automation setups where applicable
• Assess risk and determine appropriate test strategy based on system complexity and impact
• Collaborate closely with developers, product managers, and other engineering teams
• Continuously look for opportunities to improve test coverage, tooling, and processes
• Other duties as assigned

REQUIREMENTS

Required

• 0–3 years of Quality Assurance or related technical experience
• B.A. or B.S. in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Computer Science, or relevant discipline 
• Strong problem‑solving and analytical skills with a methodical approach to troubleshooting
• Demonstrated technical aptitude and ability to learn new systems quickly
• Ability to work across hardware, software, and networked systems
• Comfort working with incomplete information and ambiguous problems
• Strong attention to detail and a process‑oriented mindset
• Self‑motivated with a demonstrated sense of ownership and accountability
• Strong written and verbal communication skills
• Team‑oriented mindset with the ability to collaborate effectively

Nice to Have

• Exposure to test automation frameworks or tools
• Familiarity with at least one programming or scripting language (e.g., Python, Java, JavaScript, C#, etc.)
• Experience analyzing logs, system data, or network traffic
• Exposure to IoT, embedded, or distributed systems

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

#LI-KM1

JR105610

Software Engineer II – Android 

As a Software Engineer II, you will work with a team of mobile developers building the Alarm.com Android application used by millions of customers every day to secure and manage their homes and businesses. Our mobile team works on the full spectrum of features including real-time video streaming, IoT device controls, security system management, and smart home automation. 

As a Software Engineer II, you will have opportunities to work across various technical areas of our mobile platform. Typical projects will involve diverse technologies like Kotlin, Jetpack Compose, Android media frameworks for video streaming, and backend API integrations. Strong problem-solving skills and the ability to self-learn are must-have attributes. You must be able to communicate well within a team environment and work independently on self-directed tasks. 

Very few companies innovate and develop across such a broad range of technologies as Alarm.com. This position is ideal for the candidate who seeks a collaborative, people-first company culture where one can work closely with smart and highly productive people across wireless, software, and hardware/device technologies to develop outstanding consumer products. 

WHAT'S IN IT FOR YOU? 

• Collaborate with outstanding people: We have a strong focus on teamwork, and we work to create a collaborative and welcoming environment that enables our teams to excel. 
• Make an immediate impact: You can expect to be given real responsibility for bringing new mobile features to millions of users. You will be empowered to perform as soon as you join the team! 
• Work with the latest technologies: You'll gain exposure to cutting-edge mobile and IoT technology. Our tech stack includes Kotlin, Jetpack Compose, Android SDK, Coroutines/Flow, and integration with our backend services. 
• Be Empowered: We don't want to micro-manage you. We barely want to tell you what to do. We want you to own features and bring your experience to make those products best in class. 
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. 
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week. 

WHAT CAN YOU DO FOR ALARM.COM? 

• Develop Android features for our flagship mobile application used by millions of customers. 
• Take part in the entire project life cycle, from requirements development to deployment, with lots of cross-team collaboration with iOS engineers, backend teams, QA, and product managers. 
• Design and implement real-time video streaming features using Android media frameworks, including HLS/RTSP protocols. 
• Build responsive, performant UIs following Material Design guidelines and modern Android best practices. 
• Engage in the research, evaluation, and application of new Android technologies and methodologies to solve challenging project goals. 
• Exercise good judgment. Know when to work quickly, and when to build a robust solution. 
• Bring your ideas! We want our engineers to collaborate on product development, not blindly build to a spec. 
• Other duties as assigned 

WHAT DO YOU NEED? 

We are seeking someone who has: 

• Bachelor’s degree in Computer Science, Computer Engineering, a related field, or equivalent work experience 
• 2+ years of professional Android development experience 
• Strong proficiency in Kotlin (Java experience is a plus) 
• Experience with Android Studio, Android SDK, and modern architecture patterns (MVVM, MVI, MVP) 
• Experience with RESTful APIs, JSON parsing, and backend service integration 
• Understanding of asynchronous programming using Coroutines and Flow 
• Experience with version control (Git) and collaborative development workflows 
• Strong communication skills and ability to work in cross-functional teams 
• Experience leveraging AI/ML technologies in mobile applications

WE WOULD LOVE IT IF YOU HAVE SOME OF THE BELOW (BUT IT IS FINE IF YOU DON'T): 

• Video streaming experience using MediaCodec, HLS/RTSP/WebRTC protocols, or custom media implementations 
• Experience with Jetpack Compose for modern declarative UI development 
• Knowledge of Android Jetpack components such as ViewModel, WorkManager, DataStore 
• Knowledge of Android NDK/JNI for native code integration
• Familiarity with reactive programming patterns using Kotlin Flow 
• Experience with Gradle, modular app architecture, and dependency management 
• Understanding of mobile security best practices (encryption, secure storage, authentication) 
• Experience with CI/CD pipelines for Android applications
• Knowledge of mobile analytics and crash reporting tools (Firebase, Crashlytics, Sentry) 
• Experience working with the broader Android ecosystem including Wear OS, Android TV, or app widgets 
• Experience with iOS development, including Swift, SwiftUI, Objective C, and Xcode 

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

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