KnowBe4
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Sales Development Representative Intern (Hybrid)
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KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
This position is a hybrid role open to candidates in the greater Washington DC area. This position will require the intern to work in our Arlington, VA office 4 days a week (Monday - Thursday).
Dates of Program: May 18th, 2026 - August 14, 2026 (13 weeks)
Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.
Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship.
Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program, visit www.knowbe4.com/careers/internships.
As a Sales Development Representative Intern at KnowBe4, you’ll see business through the lens of the provider of the world's largest integrated new-school security awareness training and simulated phishing platform as you grow your knowledge of KnowBe4’s products, systems, business operations, and sales strategies. The sales development internship program will give aspiring sales professionals exposure to real strategies and techniques applied in a working sales organization. The individuals selected will be exposed to real sales conversations and get hands-on experience effectively finding, cleaning and prospecting new accounts to become KnowBe4 customers. You will work alongside current SDRs and interface with the Account Executives you will deliver to.
Key Responsibilities:
- Map company structure and verify their information to find workable accounts
- Map and identify appropriate contacts from the workable accounts
- Learn critical elements of prospecting conversations in preparation for qualification calls
- Role-play to learn conversation best practices, mirroring, labeling, and objection-handling techniques
- Conduct calls and emails to drive solid demo bookings
- Schedule and hand-off demo ready lead to quota carrying Sales Representatives
- Learn how to organize, clean, prospect, and maintain our CRM database
- Shadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skills
- Listen to demos of sales calls from Account Executives of varying levels of tenure
- Work with cross-functional sales teams to understand the KnowBe4 business model better
Learning Objectives:
- Get a full understanding of the Sales Roadmap to Success
- Get a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect’s organization
- Learn all critical elements of a solid sales prospecting process
- Learn and complete a successful sales handoff from prospecting efforts
- Apply negotiating skills effectively
- Translate classroom experience into practical application during the internship
Internship Opportunities/Experiences:
- Attend all scheduled professional development events for the intern program
- On-the-job training to learn the best business practices related to prospecting and sales
- Time with inspiring sales leaders who are committed to providing ongoing training & mentoring
Training:
- Industry, KnowBe4 and Sales process training at the beginning of the internship
- Learn key terms related to KnowBe4 and cybersecurity
- Role-playing to learn conversation best practices, mirroring, labeling and objection-handling techniques
- Learning best practice techniques for calling and emailing prospects
- On-the-job training in key sales development steps and strong administrative disciplines
- Learn time management and balance of workload
Minimum Qualifications:
- Strong Communication and Empathy
- Confident and Positive
- Resilient and Adaptable
- Competitiveness and Tenacity
- Collaborative Team Player
- Good computer skills
Education:
- Must be a Junior or Senior candidate
- Degree in Hospitality, Communications, Customer Service, Marketing or Business Management/Administration
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
Sales Engineer (Hybrid) (Position located in DC/NY)
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KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
As a Sales Engineer, you'll be the trusted expert who bridges the gap between what prospects need and what our product delivers - turning technical features into clear business value during every sales conversation. You'll partner closely with Account Executives to support the sales process: demonstrating product capabilities, addressing technical questions, leading proof-of-value engagements, and helping customers understand why our solution is the right fit. The successful candidate is naturally curious about technology, thrives on helping others understand complex concepts, and takes genuine pride in being the technical resource that makes deals happen.
Product Demonstrations: Support sales reps in clear, engaging product demonstrations, assisting them in showcasing our platform's features and capabilities.
Technical Support: Partner with sales representatives throughout the deal cycle to answer technical questions, address concerns about product limitations or integrations, and provide accurate information that keeps opportunities moving forward.
Proof of Value Execution: Lead structured POV engagements following established guidelines, working directly with prospect teams to set up trials, ensure successful implementation, and demonstrate measurable results that prove our solution's impact.
Customer Discovery: Participate in sales calls with strong listening skills to identify technical pain points, understand customer environments, and gather the information needed to position our solution effectively.
Problem Resolution: Troubleshoot and research basic technical issues that arise during the sales process, escalating complex scenarios appropriately while ensuring prospects receive timely, accurate responses.
Sales Collaboration: Support Account Executives by understanding typical sales strategies, contributing technical perspectives during deal planning, and helping translate customer needs into product solutions that win business.
Continuous Learning: Actively participate in training sessions, seek out additional learning resources, and build your expertise in both our product and the broader cybersecurity landscape to grow your effectiveness over time.
You're the kind of technical professional who enjoys explaining how things work, stays organized across multiple customer engagements, and genuinely likes being the expert who helps both customers and teammates succeed.
1+ year of presales experience or equivalent combination of technical and sales experience, preferably in cybersecurity, SaaS, or technology environments where you've supported customer-facing sales activities.
Strong technical foundation in cybersecurity or related fields—you understand security concepts well enough to discuss threats, compliance, and technical architecture credibly with IT and security teams.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical audiences—you write professional emails, deliver confident presentations, and know how to adjust your message based on who you're talking to.
Natural organization and follow-through - you manage multiple customer engagements simultaneously, track action items without prompting, and take ownership of commitments you make to prospects and teammates.
Collaborative mindset with strong interpersonal skills; you build rapport easily, work effectively alongside sales representatives, and actively contribute to team success.
Growth orientation—you're genuinely interested in developing your skills, welcome feedback, and take initiative to learn new technologies and sales methodologies.
- Familiarity with security awareness training, phishing simulation, or compliance management concepts
- Experience with mail environments, Active Directory, or common IT infrastructure
Career Launch Pad: You'll build a strong foundation in technical sales with a clear path for advancement - many of our Senior Sales Engineers and SE leaders started in this role and grew their expertise here.
Skill Development: Develop valuable technical and business skills through structured training, certification bonuses, hands-on customer work, and mentorship from experienced Sales Engineers who invest in your growth.
Hybrid Flexibility: 3-day in-office environment that balances time with your sales team for collaboration and deal strategy, while supporting the flexibility you need to manage customer calls and demonstrations effectively.
Customer Impact: Work directly with organizations solving real security challenges; you'll see firsthand how your technical expertise helps customers protect their people and makes deals happen.
Collaborative Culture: Join a supportive team environment where experienced Sales Engineers share knowledge freely, sales representatives value your technical contributions, and everyone celebrates wins together.
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
Director of Account Executives (SMB) (Position located in DC)
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KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
Arlington positions open to candidates located in the Washington, DC area.
The Director of Account Executives (SMB) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.
Responsibilities:
- Manage and coach a team of 12-15 Account Executives to develop a strong team of world class sales professionals
- Monitor the statistics for the Account Executives within the assigned territory
- Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
- Support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
- Maintain accurate reporting and pipeline management
- Prioritize the workload and direct the activities of Account Executives
- Utilize data analytics and reporting tools to monitor key performance indicators (KPIs) and/or identify areas of improvement and provide actionable coaching and training to improve performance and productionDrive adoption of AI-powered sales technologies and platforms to optimize sales team productivity and insight-driven decision making
- Champion innovation in sales methodologies by identifying opportunities to streamline workflows and automate repetitive sales tasks using technology
- Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
- Handle day to day needs of the sales team they manage
Minimum Qualifications:
- Prior 1+ years in sales management experience and 3+ years in closing sales role in IT, SaaS, or cybersecurity
- Associate's or Bachelor's degree in a relevant field strongly preferred
- Experience using advanced sales tools such as SalesLoft, Gong, Marketo, ZoomInfo, & Salesforce or others that leverage AI, automation, and machine learning
- Proficient understanding of compliance frameworks (SOC 2, HIPAA, etc)
- Leadership skills required, including the ability to provide dynamic coaching and strong mentorship, and building and maintaining a high-impact, mission-driven team through an environment of trust and collaboration
- Proven track record of sales success in similar SaaS environment, including mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
- Strong verbal and written communications
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
VP SMB Account Executives (Position located in Arlington, Virginia)
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KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
Arlington positions open to candidates located in the Washington, DC area.
The VP Account Executives is responsible for managing, monitoring, coaching, and training a team of SMB Account Executive Directors and SMB Account Executives. This position will make a direct impact on KnowBe4 strategic success by driving the revenue-generating activities and identifying opportunities to improve sales techniques that increase productivity.
Responsibilities:
- Monitor team and subordinate SMB employee statistics
- Partner with the Director of Training to set up training for Account Executives who need coaching and implement strategy to improve their sales performance and efficiency.
- Ensure SMB Directors are effectively assisting their subordinates in managing accurate pipelines and exceeding their sales goals
- Assist with the recruitment of additional personnel
- Conduct bi-monthly pipeline reviews with your Directors
- Meet/exceed overall revenue objectives for the SMB Account Executive Area
- Maintain accurate reporting and pipeline management
- Ensure accurate forecasting is provided to sales leadership team
- Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weigh
Minimum Qualifications:
- Proven experience successfully running a sales organization and or territory
- Experience managing a SaaS sales force and/or managing a sales force in the IT Security space (exceeding quota on a consistent basis)
- Experience with Salesforce is a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Strong verbal and written communications
- Excellent time management and organization skills
- Strong ability to motivate and increase sales using a positive approach
- Strong coaching skills
- Persuasive communication skills
- Strong team player
- Able to motivate a sales team
- Strong analytical, strategic mindset and negotiation skills
- Passionate about IT security
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
This position is a hybrid role open to candidates in the greater Washington DC area. This position will require the intern to work in our Arlington, VA office 4 days a week (Monday - Thursday).
Dates of Program: May 18th, 2026 - August 14, 2026 (13 weeks)
Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.
Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship.
Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program, visit www.knowbe4.com/careers/internships.
As a Sales Development Representative Intern at KnowBe4, you’ll see business through the lens of the provider of the world's largest integrated new-school security awareness training and simulated phishing platform as you grow your knowledge of KnowBe4’s products, systems, business operations, and sales strategies. The sales development internship program will give aspiring sales professionals exposure to real strategies and techniques applied in a working sales organization. The individuals selected will be exposed to real sales conversations and get hands-on experience effectively finding, cleaning and prospecting new accounts to become KnowBe4 customers. You will work alongside current SDRs and interface with the Account Executives you will deliver to.
Key Responsibilities:
- Map company structure and verify their information to find workable accounts
- Map and identify appropriate contacts from the workable accounts
- Learn critical elements of prospecting conversations in preparation for qualification calls
- Role-play to learn conversation best practices, mirroring, labeling, and objection-handling techniques
- Conduct calls and emails to drive solid demo bookings
- Schedule and hand-off demo ready lead to quota carrying Sales Representatives
- Learn how to organize, clean, prospect, and maintain our CRM database
- Shadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skills
- Listen to demos of sales calls from Account Executives of varying levels of tenure
- Work with cross-functional sales teams to understand the KnowBe4 business model better
Learning Objectives:
- Get a full understanding of the Sales Roadmap to Success
- Get a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect’s organization
- Learn all critical elements of a solid sales prospecting process
- Learn and complete a successful sales handoff from prospecting efforts
- Apply negotiating skills effectively
- Translate classroom experience into practical application during the internship
Internship Opportunities/Experiences:
- Attend all scheduled professional development events for the intern program
- On-the-job training to learn the best business practices related to prospecting and sales
- Time with inspiring sales leaders who are committed to providing ongoing training & mentoring
Training:
- Industry, KnowBe4 and Sales process training at the beginning of the internship
- Learn key terms related to KnowBe4 and cybersecurity
- Role-playing to learn conversation best practices, mirroring, labeling and objection-handling techniques
- Learning best practice techniques for calling and emailing prospects
- On-the-job training in key sales development steps and strong administrative disciplines
- Learn time management and balance of workload
Minimum Qualifications:
- Strong Communication and Empathy
- Confident and Positive
- Resilient and Adaptable
- Competitiveness and Tenacity
- Collaborative Team Player
- Good computer skills
Education:
- Must be a Junior or Senior candidate
- Degree in Hospitality, Communications, Customer Service, Marketing or Business Management/Administration
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
Senior Director of SMB Account Executives (Position located in Arlington, Virginia)
Share this job
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
Arlington positions open to candidates located in the Washington, DC area.
The Senior Director of Sales is responsible for managing, monitoring, coaching, and training a team of SMB Account Executive Directors and SMB Account Executives. This position will make a direct impact on KnowBe4 strategic success by driving the revenue-generating activities and identifying opportunities to improve sales techniques that increase productivity.
Responsibilities:
- Monitor team and subordinate SMB employee statistics
- Partner with the Director of Training to set up training for Account Executives who need coaching and implement strategy to improve their sales performance and efficiency.
- Ensure SMB Directors are effectively assisting their subordinates in managing accurate pipelines and exceeding their sales goals
- Assist with the recruitment of additional personnel
- Conduct bi-monthly pipeline reviews with your Directors
- Meet/exceed overall revenue objectives for the SMB Account Executive Area
- Maintain accurate reporting and pipeline management
- Ensure accurate forecasting is provided to sales leadership team
- Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weigh
Minimum Qualifications:
- Proven experience successfully running a sales organization and or territory
- Experience managing a SaaS sales force and/or managing a sales force in the IT Security space (exceeding quota on a consistent basis)
- Experience with Salesforce is a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Strong verbal and written communications
- Excellent time management and organization skills
- Strong ability to motivate and increase sales using a positive approach
- Strong coaching skills
- Persuasive communication skills
- Strong team player
- Able to motivate a sales team
- Strong analytical, strategic mindset and negotiation skills
- Passionate about IT security
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
Cybersecurity Threat Researcher (Hybrid) (Position located in Arlington, Virginia)
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KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
The Cybersecurity Threat Researcher works in the KnowBe4 Threat Research Lab, and is responsible for deploying and configuring various security products and solutions such as endpoint, email, web and network protection.
Responsibilities:
- Analysing trends and patterns in large data-sets to establish threat trends across regions, industries and business segment sizes.
- Have a passion for cyber security and thrive on solving difficult and complex problems.
- Have a genuine interest in mitigating phishing attacks and be familiar with recent vulnerabilities in our space.
- Investigate phishing emails and have an understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis)
- Experience with Threat Actor Tools and techniques
- Enjoy sharing their knowledge and working with team members and external stakeholders.
- Ability to communicate threat knowledge in a customer facing environment
- Assist and enable various departments within KnowBe4 with Threat Intelligence
- Triage, investigate, and respond to alerts coming in from the Knowbe4 email platform efficiently and without support.
- Independent research projects to contribute regularly to external-facing Knowbe4 Threat Labs content, such as blogs
Requirements:
- BS or equivalent plus 3 years experience
- MS or equivalent plus 1 year experience
- Well versed with IOCs, reverse engineering and threat campaign tracking
- Experience in malicious URL and phishing Email analysis
- Familiarity with Python automation preferred
- Experience in customer-facing environments
- Experience with triaging complex customer queries.
- Experience with databases (SQL or MQL) preferable
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
Threat Intelligence Lead (Position located in Arlington, Virginia)
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KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
The Threat Researcher Lead works in the KnowBe4 Threat Research Lab, and is responsible for leading teams to understand the cyber threat landscape in order to enable KnowBe4’s capabilities across business functions. This involves researching criminal TTP’s and ensuring KnowBe4’s solutions are effective in mitigating these threats. Additionally using this intelligence to further all business goals.
Responsibilities:
- Lead a team of researchers to deliver on research projects and unlock additional revenue for the business, through providing cyber expertise.
- Independently and competently analysing trends and patterns in large data-sets to establish threat trends across regions, industries and business segment sizes.
- Have a passion for cyber security and thrive on solving difficult and complex problems.
- Have a genuine interest in mitigating phishing attacks and be knowledgeable with recent vulnerabilities in our space.
- Experienced in investigating phishing emails and malware analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis)
- Experience with Threat Actor Tools and techniques.
- Enjoy sharing knowledge and help to upskill and educate team members
- Experience in translating technical terminology to brief external stakeholders.
- Experience in handling internal stakeholders.
- Assist and enable various departments within KnowBe4 with Threat Intelligence.
- Experience at communicating Threat knowledge in a customer facing environment.
- Triage, investigate, and respond to alerts coming in from the Knowbe4 email platform efficiently and without support.
- Independent research projects to contribute regularly to external-facing Knowbe4 Threat Labs content, such as blogs.
Qualifications
- BS or equivalent plus 5 years experience
- MS or equivalent plus 4 years experience
- Minimum of 2 year experience in a management role
- Well versed with IOCs, reverse engineering and threat campaign tracking
- Extensive experience in malicious URL and phishing email analysis
- Familiarity with Python automation
- Strong experience with public speaking
- Strong experience in customer-facing environments
- Strong experience with triaging complex customer queries.
- Strong experience with cross-functional work, working closely with other departments
- Experience with database (SQL or MQL) preferable
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4