Who We Are 

OpenEye delivers intelligent cloud video solutions that help people live, work, and learn more securely and efficiently. Powered by our OpenEye Web Services (OWS) platform, we combine cloud‑managed video with AI‑driven analytics to transform insight into action—enhancing safety, streamlining operations, and enabling smarter environments for businesses and organizations worldwide. 

Our solutions reach customers across the globe through a trusted network of certified service providers.  

OpenEye is a subsidiary of Alarm.com. We offer a casual, fun, and creative culture where innovation thrives.  Learn more at www.openeye.net . 

About the Role 

Join OpenEye’s innovative QA team as a Software Quality Assurance Specialist and help ensure the quality, reliability, and performance of cutting‑edge cloud‑managed video and AI analytics solutions. You’ll work hands‑on with our development team in an Agile environment, testing software and hardware products that protect people, secure property, and power smarter business operations worldwide. 

We’re looking for a Software Quality Assurance Specialist to help ensure our software products deliver exceptional reliability and performance. If you thrive in a collaborative, agile environment and have a passion for technology, this is your chance to make a real impact on products used worldwide. 

What You’ll Do 

• Collaborate with developers in Agile sprints to test new features, bug fixes, and stories. 

• Perform regression testing to maintain quality across releases. 

• Participate in Agile sprint planning, execution, and retrospectives. 

• Create and execute test plans based on defined acceptance criteria. 

• Evaluate software and firmware for deviations from expected behavior. 

• Recommend updates and improvements to test plans to ensure accuracy and coverage. 

• Configure, monitor, and analyze results from long‑term and integration tests. 

• Contribute to continuous improvement across QA processes. 

• Perform all other duties/responsibilities as necessary or assigned. 

What You’ll Bring 

• Education: High School Diploma or GED. 

• Experience: 1+ years of Software QA experience + API calls and SQL queries. 

• Familiarity with web applications and common web terminology. 

• Ability to work on site at our Liberty Lake, WA headquarters. 

• A genuine passion for technology and eagerness to grow your skills in QA. 

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.  

Perks at OpenEye:  

• The pay for this opportunity is $19.00 - $24.00 per hour. In addition, this position is eligible for an annual discretionary bonus.  

• Employees are eligible to purchase company stock at a discounted rate.   

• Collaborative, fun, creative culture where idea sharing is encouraged   

• Casual dress (Jeans are welcome!)   

• Medical, dental, vision, & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.   

• Up to $5,000 annual company match for 401k.   

• The company paid short-term/long-term disability, AD&D, and life insurance.   

• Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs.   

• Paid maternity and parental leave.   

• Pet Insurance.   

• Free annual membership to Care.com.   

• Free access to the Headspace app for you and up to five friends and family members.   

• 15 Days of Paid Vacation accrued per year (increases after year 3).   

• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.   

• 9 Paid Holidays per year.   

• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.   

• Employee Equipment Program – Free Alarm.com system for your home!  

• OpenEye values working together and collaborating in person.  Our employees work from the office 4 days a week. 

OpenEye is an Equal Opportunity Employer  

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.  

Notice To Third Party Agencies:    

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.  

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The salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location, and experience.  This allows for growth and development within the role.  The salary offered is part of a total compensation package.   

Quality Engineer - Alarm.com for Business

Alarm.com for Business is looking for a Quality Engineer to support our offerings by validating hardware, back-end, and software related to the Property Management system. This position collaborates with product development teams to ensure our products meet industry-governed quality standards. The role will have the responsibility to deliver solutions from conceptualization to launch and post-launch performance. 

The ideal candidate will have a college degree, a preferred 1-2 years of relevant experience, advanced computer/technology skills, will be able to communicate clearly to all levels of leadership, and will contribute towards product/system improvements to resolve in-field product issues and improve overall product quality. You should be comfortable with rapidly changing priorities, able to contribute to our product roadmap success, and deliver great solutions at scale. If you enjoy challenges, this cross-functional role is an enormous opportunity for you to grow and make a huge impact. 

RESPONSIBILITIES:

• QE needs to be entrepreneurial, wear multiple hats, work in a highly collaborative environment, and own the testing process end-to-end
• Work alongside the product development team carefully balancing risk and delivery
• Self-motivated with strong technical and communication skills, and a deep interest in product quality
• Ability to develop test plans, document appropriate defects, and provide relevant data for test reporting
• Ability to triage problems, prioritize accordingly, and propose a resolution
• Ability to work independently, raise issues and take corrective action
• Setting up and maintaining test environments for success 
• Applying test methodology, engineering, and product knowledge in certification of products and weekly deployments
• Coordinate test efforts across multiple teams
• Remain an advocate for the customer / end-user, ensure product performance and usability
• Other duties as assigned 

REQUIREMENTS:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or relevant discipline 
• Attention to detail and ability to provide clear, informative test steps
• Ability to work independently, raise issues and take corrective action
• Excellent problem solving, troubleshooting, time management, and analysis skills
• Self-motivated with strong technical and communication skills, and a deep interest in product quality
• Team-focused, with a proven track record of thriving in a collaborative environment
• ‘Whatever it takes attitude to help the team succeed
• Humble, ‘Willing to Learn’ mindset         

PREFERRED QUALIFICATIONS:

• 1-2 years of QA experience in a fast-paced, agile environment
• Quality Assurance Certifications (CQA/CQE) 
• Experience with hardware testing 
• Strong knowledge of IoT / Home automation space
• Proficient in estimating testing schedules and optimizing test plans

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

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Quality Engineer – Connected Ecosystem

POSITION OVERVIEW

Quality Engineers on the Connected Ecosystem team are responsible for validating the integration of a wide variety of smart home devices within Alarm.com’s ecosystem. This role has a strong focus on functional testing of end‑to‑end systems and provides hands‑on exposure to the full product stack, including software, firmware, hardware, and networked systems.

This position is well‑suited for new graduates or early‑career Quality Engineers who are self‑starters, demonstrate a strong sense of ownership, and are eager to grow their technical skills. Successful candidates are strong problem solvers who are comfortable working with incomplete information, learning complex systems, and proactively identifying risk. You will be expected not only to execute tests, but to think critically about system behavior and drive quality improvements.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

• You take ownership of assigned features or systems and proactively identify quality risks
• You independently investigate issues, gather data, and propose next steps before escalating
• You produce clear, actionable test documentation and bug reports
• You continuously expand your technical understanding of the system under test
• You collaborate effectively with engineering, product, and other QA teams to drive quality forward

RESPONSIBILITIES

• Develop a strong understanding of product functionality, system architecture, and data flow
• Write, execute, and maintain test plans, test cases, and supporting documentation
• Perform manual end‑to‑end testing across hardware, firmware, software, and network components
• Identify, log, track, and follow defects through resolution
• Write high‑quality, detailed, and reproducible bug reports
• Analyze logs, metrics, and system data to troubleshoot and identify root causes
• Set up, configure, and maintain test environments, devices, and equipment
• Triage urgent or high‑impact issues, prioritize appropriately, and propose solutions
• Configure, maintain, and monitor test automation setups where applicable
• Assess risk and determine appropriate test strategy based on system complexity and impact
• Collaborate closely with developers, product managers, and other engineering teams
• Continuously look for opportunities to improve test coverage, tooling, and processes
• Other duties as assigned

REQUIREMENTS

Required

• 0–3 years of Quality Assurance or related technical experience
• B.A. or B.S. in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Computer Science, or relevant discipline 
• Strong problem‑solving and analytical skills with a methodical approach to troubleshooting
• Demonstrated technical aptitude and ability to learn new systems quickly
• Ability to work across hardware, software, and networked systems
• Comfort working with incomplete information and ambiguous problems
• Strong attention to detail and a process‑oriented mindset
• Self‑motivated with a demonstrated sense of ownership and accountability
• Strong written and verbal communication skills
• Team‑oriented mindset with the ability to collaborate effectively

Nice to Have

• Exposure to test automation frameworks or tools
• Familiarity with at least one programming or scripting language (e.g., Python, Java, JavaScript, C#, etc.)
• Experience analyzing logs, system data, or network traffic
• Exposure to IoT, embedded, or distributed systems

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

#LI-KM1

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