Social Media Jobs in United Kingdom.
All active Social Media roles based in United Kingdom.
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments - from startups to the largest enterprises.
What you’ll do
As a Paid Digital Marketing Manager, you will be a key driver of paid digital marketing efforts supporting our inbound funnel and to drive demand and engage key segments of users - designing, implementing, and optimizing scaled digital campaigns. You will help create an uncommonly great paid program at Stripe through a relentless focus on user experience and channel optimization. In the role, you will be the go-to expert on paid digital to support multiple segments and collaborate with a cross functional team to deliver on marketing goals for those segments.
Responsibilities
- Drive ideation, strategy, and execution of scaled paid campaigns to generate and accelerate sales pipeline and overall company revenue. Develop and manage testing agenda and media plans for the program.
- Drive growth across key metrics (Suspects, MQLs, SQOs, Signups, Go-lives, pipeline, revenue) - measure success, optimize against targets, and report on performance on a recurring cadence.
- Support Stripe in building and optimizing our paid program using knowledge of our users, how they use our products and data. You will partner with various internal stakeholders including campaigns, design, marketing operations, product marketing, analytics & insights, and regional teams to create a best-in-class paid program.
- Report up and out on campaign performance to ensure relevant stakeholders have visibility into program performance & roadmap.
- Partner with relevant stakeholders on audience management and ensure we’re reaching the right users.
- Lead in analyzing the effectiveness of paid campaigns, shifting spend to deliver more value.
- Proactively identify areas of weakness in the paid program and flag these as requiring improvement - and then create a plan to remedy.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of work experience
- 5+ years of paid digital experience, preferably in paid social/display and direct response.
- 2+ years of B2B marketing experience
- Deep knowledge of the digital marketing landscape and best practices (targeting, ad formats, privacy laws) and growth marketing concepts (attribution, incrementality)
- Experience articulating requirements to analytics, campaigns, sales strategy and ops and marketing leadership
- Self starter; ability to drive both strategic and tactical workstreams forward with minimal oversight
- Advanced analytical skills; ability to analyze trends and decipher actionable insights from data
- Experience driving experimentation roadmaps to continuously optimize and improve campaigns
- User-first sensibility
- Excellent written and verbal communication skills
- Demonstrated ability to collaborate cross-functionally across teams, including those that are not expert in paid media
Preferred qualifications
- 10+ years of work experience
- 7+ years of paid digital experience, preferably in paid social/display and direct response.
- 5+ years of B2B marketing experience, preferably with ABM experience
- Experience with Marketo and/or Salesforce
- Experience driving demand for sales teams; experience in sales concepts, processes, and metrics
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Our Editorial Team
Stripe’s Editorial team is premised on two notions: that ideas are essential ingredients in fueling economic progress; and that many of the best ideas are under valued. Works in Progress, our magazine of underrated schemes to improve the world, recently branched out into print subscriptions. Stripe Press, our in-house imprint canonizes ideas for Progress—new and old—in beautiful editions. The team recently celebrated one million books sold.
One consequence of building infrastructure at Stripe’s scale is that we see the economy forming in real time. New categories appear before they have names. New business models take shape quietly, then suddenly feel inevitable. Patterns emerge in how people build, sell, hire, and get paid. These signals matter — and sharing them helps policymakers, business leaders, media and the public better understand where the economy is headed.
What you’ll do
We are looking for an entrepreneurial, analytical, curious data writer and editor to join Stripe’s editorial team. In this role, you will partner closely with Stripe’s chief economist to explore datasets that cover millions of companies and trillions of dollars of transactions, and uncover macroeconomic trends, industry shifts, and pockets of innovation. You’ll turn them into enthralling writing for internet audiences including startup founders, other business leaders, policymakers, and media. You’ll distribute your stories across lots of channels, including new ones you’ll run (e.g. Substack), traditional media, social media (you’ll probably tweet a lot yourself), and keynotes delivered by our founders. You'll use LLMs and other AI tools to rapidly prototype analysis, writing, and visuals.
Responsibilities
- Work with Stripe’s data science team to find and interpret signals in Stripe’s data that illuminate emerging trends, new categories, and structural shifts in the global economy.
- Scour publicly available macroeconomic data to weave into stories about trends we’re seeing on Stripe.
- Own data stories end-to-end — from forming the hypothesis, to exploring and analyzing data, to shaping the narrative, visualization, and final content, all partnering closely with our head of economic research.
- Turn complex datasets into clear, elegant visualizations that make ideas legible and persuasive.
- Publish original data-driven editorial, and help ensure the strongest ideas travel — through social, press, partnerships, and speaking platforms.
- Run Stripe Economics, and launch other new editorial channels (e.g. Substack, Twitter) to disseminate data stories and build online communities around them.
- Work closely with the Economics, Data Science, and Policy teams at Stripe to refine questions, validate findings, and uphold a high bar for rigor.
- Collaborate with external researchers, academics, and journalists to extend the reach and impact of Stripe’s economic insights.
Who You Are
You're highly entrepreneurial, enjoying devising and launching new ideas, and relentlessly improving what we already do. You have a knack for turning raw data into a clear insight, a memorable chart, and a story people want to read. You bring taste, curiosity, and a strong editorial point of view, alongside the technical ability to work with data. You have a journalist's instincts — drawn to early signals, skeptical of easy narratives, and motivated by explaining not just what is happening, but why it matters. You care about craft, write well, and enjoy working across disciplines to turn complex systems into clear, rigorous stories.
Minimum requirements
- Experience working with large datasets and producing accurate, public-facing analysis.
- 5 years of experience publishing original work (e.g. running a Substack/newsletter, or writing within a newsroom or media organization).
- Exceptional writer across short and long formats.
Preferred qualifications
- Experience with data science tools e.g. R, python, or equivalent.
- A strong and proven editorial point of view.
- Experience in a fast-paced newsroom or editorial environment.
- Deeply engaged with online discourse, with an established presence on social media or track record of building an audience for your writing.
- Experience creating data visualizations for publication.
- A track record of developing new and creative content formats.
- Experience leading projects and partnering closely with cross-functional teams.
Ready to apply?
Apply to Stripe
Campaigning, Associate Consultant
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Teneo is looking for a talented and driven Associate Consultant (AC) with a passion for business, campaigning, and corporate communications to join our team. Teneo is an integrated communications consultancy, providing all aspects of strategic counsel to business leaders and CEOs.
As CEOs and leadership teams continue to navigate complexity externally and internally, and as the expectations among different interconnected audiences continue to rise, our award-winning campaigning team puts businesses on the front foot, enabling them to speak with clarity and consistency to multiple audiences across the public realm, from consumers and employers to NGOs, political stakeholders and investors.
This role is primarily to support Teneo’s corporate communications and campaigning accounts, joining a thriving team advising high-profile clients on how to create effective narratives, build positive media and stakeholder relationships and tell proactive stories which support a business’s strategic objectives.
We’re interested in meeting candidates with wide-ranging perspectives, and we’re open to hearing from you whether you currently work agency side, or in-house.
It’s key for us that you can cut across sectors and switch seamlessly between all our disciplines, from reactive issues management to proactive storytelling. And we’d love it if, like us, you’re intellectually curious, creative, collaborative, and eager to learn.
As an AC you’ll be the lynchpin for our client account teams – displaying strong project and time management skills, delivering regular insight and analysis, staying ahead of the news agenda, and supporting on clients’ reputational and strategic objectives. ACs manage and coach our Account Executives and work into and learn from our Managing Directors, Directors, Associate Directors, Senior Consultants and Consultants.
Working at Teneo
Teneo works with some of the world’s biggest brands across a wide range of sectors and issues, including energy, tech, FMCG and financial services. Our clients include a significant number of the FTSE 100 and Fortune 100, as well as other global public and private corporations. We’re an ambitious, global consultancy which allows candidates unmatched opportunities to develop and work with inspiring, motivated people. Although this role is to primarily support our corporate communications and campaigning clients we actively encourage our people to grow and develop their advisory skills across all our disciplines, including financial and M&A, digital, creative campaigning and corporate communications, change and employee engagement, leadership coaching, sustainability, strategy and research, issues and crisis management, and restructuring and management consultancy, to solve complex business issues for our clients.
Key Responsibilities
As an Associate Consultant at Teneo, you will:
- Be reliable and responsive with a positive attitude and willingness to get involved without waiting to be asked
- Understand the importance of managing deadlines and proactively communicating about progress against them
- Have strong organisational skills to work across different client team, projects simultaneously
- Demonstrate excellent attention to detail
- Provide media monitoring on clients and their competitors, using a variety of inputs and tools – resulting in useful insights and advice on implications for clients
- Build a strong network of effective relationships internally and externally
- Seek opportunities for growth on client accounts and support on writing new business proposals
- Provide constructive day to day feedback and coaching to more junior members of the team whilst being able to implement personal feedback received
- Be a positive, flexible and ambitious team player
Skills and Experience
- Around 1 - 3 years’ experience in a communications role, within agency or in-house
- Experience generating good quality research and presenting insights in a useable and engaging way, whilst being able to comprehend at times technical subject matter across different industries / sectors
- Excellent written and verbal communications skills
- Strong media relations skills and contacts
- Ability to build solid client relationships and make valuable contributions in internal and external meetings
- Strong ability to grasp clients’ business objectives and relevant wider industry dynamics
- Enthusiasm about creativity and campaigning
What we can offer
New joiners are supported by an induction programme, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support.
Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system.
Given our client base you’ll be working on career-defining work that is exciting, rewarding and one where you can make a real impact on high profile projects.
Company Benefits
As well as this we offer a whole host of benefits and reward including;
- Competitive salary (depending on experience)
- 28 days holiday
- Discretionary bonus
- Annual salary review
- Pension (with company contribution: 5% of annual salary)
- Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
- Private medical insurance
- Group income protection
- Life assurance
- Cycle to work schemes
- Season ticket loans
- Regular social, cultural and charitable activities
- Flexible working with office laptop and phone provided
About Teneo
Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.
Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.
Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.
The firm has more than 1,800 employees located in 45+ offices around the world.
Ready to apply?
Apply to Teneo external feed for LinkedIn
Change, Culture and Engagement, Consultant
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The Team
Our Change, Culture and Engagement (CCE) consultants helps companies to do things they haven’t done before.
We support businesses with people-centred change. This might include aligning teams as part of a merger, helping operationalise a new strategy, creating a culture that helps maintain competitive advantage, supporting the arrival of new leadership, and more.
Our approach is people-focused, and research-based. We stay apprised of the latest thinking in industrial sociology, organisational design, engagement, organisational psychology and corporate culture.
We have indicative intellectual property that helps give direction, tools and structure to CCE consultants. However, flexibility, discipline and experience are also key to our work. No two assignments are the same. While we maintain the highest quality standards, consultants in the team need to have good judgment and a high customer-service ethos.
The role
We are looking for a Consultant to join the CCE team at Teneo in London in our Blackfriars office. A Consultant in the CCE team plays a pivotal role in providing services and advice that changes employees lives and business fortunes. A Consultant will be expected to support in the delivery of the day-to-day for projects. The successful candidate will have the following skills and experience:
Consulting skills
Essential:
- Experience working on projects in a complex business environment
- Experience in managing a variety of stakeholders
- Experience presenting complex ideas to internal and external stakeholders
- A genuine interest in people and how they operate in an organisational setting
- Experience in making recommendations based on data and knowledge
- Ambition and aptitude for seeing a project through from prospect to completion
- Experience in working in service industries
- An ability or willingness to learn to facilitate workshops
- Willingness to prospect, and to write and deliver new business pitches
Desirable:
- Previous consultancy experience
- Previous work in change communications, change management, company culture or employee engagement
- Work in a large, complex multi-national organisation
- Academic training in disciplines such as psychology, political science, human resources management, statistics or economics
- Comfort with timesheets, budgeting and billing
Business acumen
Essential:
- Ability to read and understand the media’s business pages
- Knowledge of different sectors of the economy and how the economy works at a high level
- Some basic numeracy
Desirable:
- Ability to read a balance sheet
- Familiarity with the working of Boards and corporate governance
- Knowledge of associated issues like ESG, DEI, ERGs, TUPE, and OD.
Client
Essential:
- Willingness and ability to support the client teams of major projects, reporting back to the team and the client on progress and key deliverables
- Ability to support day-to-day liaison with clients, understanding how their priorities may change, setting clear expectations and ensuring that team leaders are aware of any potential issues
- A demonstrated understanding and empathy for the strategic challenges our clients face, and the ability to make relevant suggestions for how they should respond
- Ability to support in creating compelling, concise and professional presentations for clients that you either deliver yourself or are delivered by your colleagues
Team
Essential:
- Ability and willingness to manage and prioritise workload when working on multiple different projects
- Desire to keep team leaders abreast of progress and aware of issues and opportunities
- Supportive of junior colleagues, ensuring they are thoroughly briefed and understand what is expected
- A passport and the ability and willingness to travel internationally when required (currently quite rare.)
Desirable:
- Skilled at managing upwards
- Able to support in shaping the direction of a client account: anticipating client needs and identifying opportunities to add value and expand relationships
- Comfort working in international and multi-disciplinary teams
Essential Qualifications/additional skills
- Educated to degree or equivalent level in a related field
- A minimum of 3 - 6 years’ experience in a comparable role
- Strong and demonstrable written and verbal communication skills
- Reliability and trustworthiness – our clients rely on our judgement and discretion
- Strong presentation skills
- Proficiency in Microsoft Office. Including Word, PowerPoint, Excel, Teams and SharePoint
- Curiosity, adaptability and resilience
What we can offer
New joiners are supported by an induction programmes, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support.
Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system.
Given our client base you’ll be working on career-defining (and often news-worthy) work that is exciting, rewarding and one where you can make a real impact to high profile projects.
Company Benefits
As well as this we offer a whole host of benefits and reward including;
- Competitive salary (depending on experience)
- 28 days holiday
- Discretionary bonus
- Annual salary review
- Pension (with company contribution: 5% of annual salary)
- Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
- Private medical insurance
- Group Income protection
- Life assurance
- Cycle to work schemes
- Season ticket loans
- Regular social, cultural and charitable activities
- Flexible working with office laptop and phone provided
About Teneo
Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.
Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.
Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.
The firm has more than 1,800 employees located in 45+ offices around the world.
Ready to apply?
Apply to Teneo external feed for LinkedIn
Business Development Representative
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and will be based in the United Kingdom, Ireland, Germany, and/or Netherlands.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise and Mid Market accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
- Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
- Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
- Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
- Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
- Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
- Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
- Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
- Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
- Positive and energetic phone skills, excellent listening skills, strong writing skills
- Meet or exceed daily, weekly, and monthly KPIs
- Proven experience taking initiative and independently driving projects or activities through to successful outcomes
- Alignment with our values and working in accordance with those values
- Knowledge of business process, roles, and organizational structure
- Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results
- Passion about being a part of GitLab's journey
- Proficiency in using Salesforce and LinkedIn Sales Navigator
- Previous tech industry experience or experience in sales development, marketing, or sales is a plus
- Proficiency in English, our company language, is required for effective communication
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
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Marketing Manager, MarketResearch.com
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About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About MarketResearch.com
Recently acquired by AlphaSense, MarketResearch.com is the leading provider of industry intelligence for businesses, consultants, investors, and anyone seeking to understand where markets, countries, or companies are headed. With over 350 publishers covering every sector of the economy as well as emerging industries, we curate the most comprehensive collection of market reports and services updated daily.
About the Role:
MarketResearch.com is seeking a smart, agile marketer to drive awareness, interest, and adoption across key industry verticals worldwide. As our primary Marketing Manager, you will lead the development of our demand generation strategy and oversee end-to-end campaign execution to support sales growth. You bring broad marketing expertise, including integrated campaign management, third-party channel partnerships, and the ability to create compelling, response-driven copy and content. This role is ideal for a versatile marketer who enjoys working across multiple disciplines and taking ownership of a wide range of initiatives. In this hands-on position, you will manage our social media presence, build and deploy marketing email campaigns, and drive ongoing SEO optimisation to increase visibility and engagement.
What You’ll Do:
- Partner with sales teams and executive leadership to ensure alignment of marketing and sales goals, enable sales success and maximise pipeline contribution.
- Develop and own the overall demand generation strategy to drive qualified pipeline and revenue growth.
- Plan, launch, and optimise integrated marketing campaigns and automations across multiple channels (email, digital, partners, content).
- Identify, build, and manage relationships with third-party marketing partners, such as social media organisations, industry associations, and channel partners, to broaden market exposure and drive lead generation.
- Identify relevant trade shows, conferences, webinars, and field events for the company to attend, and managing all associated planning and execution to support pipeline creation.
- Produce response-oriented marketing copy and content, such as emails, landing pages, blogs, ads, and campaign materials that drive engagement and conversions.
- Review and optimise current HubSpot data, activities, automations, and marketing lists to align with company objectives
- Collaborate closely with Sales to ensure alignment on target audiences, messaging, lead quality, and follow-up processes.
- Monitor campaign performance, analyse results, and implement data-driven optimisations to improve ROI.
- Manage timelines, budgets, and cross-functional coordination to ensure campaigns are delivered on schedule and to a high standard.
- Maintain a deep understanding of the buyer journey and continuously refine marketing tactics to support each stage.
- Ensure consistent brand messaging and positioning across all marketing channels and campaign materials.
- Provide proactive reporting and recommendations for marketing automation, content distribution and performance enhancements.
- Participate in various company initiatives and projects as requested
Who You Are:
- 3+ years of experience in B2B marketing roles.
- Experience creating and executing demand generation campaigns
- Experience producing content for specific delivery channels (email, blog, website, newsletter)
- Ability to work autonomously with strong initiative, taking full ownership of marketing programs and leading successful outcomes with the confidence to lead marketing efforts as the primary marketing resource
- Solid project management and collaboration skills with the ability to multitask, prioritise and communicate within the team and with key stakeholders
- Demonstrated ability to build collaborative relationships with sales organisations to create alignment and accountability to jointly achieve goals and targets
- A deep knowledge of the marketing and sales funnel both from a lead to pipeline generation perspective and a pipeline to close perspective
- Experience with HubSpot and Salesforce is highly desirable.
- Excellent verbal and written communication skills
- Proficiency with the GSuite and Zoom
- Understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
- organised and detail-oriented
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you’re unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
Ready to apply?
Apply to AlphaSense
Amazon Media Specialist, EMEA
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Media Specialist, Amazon (SharkNinja)
OVERVIEW:
The Amazon Marketing Team within SharkNinja drives our products through the Amazon platforms across Europe – from setup, content, optimisation and creative positioning through to driving demand and awareness. We strive to deliver best in class content and seamless customer journey that translates into high visibility, strong conversion and long-term brand growth.
We’re seeking a collaborative and detail-driven Digital Marketing Specialist to support Digital Marketing Managers across the Amazon Advertising ecosystem. This role is focused on enabling great work by supporting campaign planning, coordinating with creative and agency partners, and helping turn data into insights that improve performance.
This is a hands-on role suited to someone who enjoys working closely with others, has a strong eye for detail and creative effectiveness, and is excited to build deep expertise in Amazon marketing.
What You'll Do:
- Support Digital Marketing Managers with the execution, and day-to-day support of campaigns across Sponsored Ads, DSP, social, affiliates, and emerging formats
- Assist with the briefing, implementation and performance reporting of creative assets across Amazon ad formats
- Support creative testing initiatives across messaging, formats, imagery, and placements by arranging tests and tracking results
- Work closely with agency partners to support day-to-day comms, delivery, ensuring tasks are completed accurately and on time
- Update and maintain performance dashboards and reports to support team decision-making
- Help identify and share performance trends, issues, and opportunities with Digital Marketing Managers
- Support analysis using AMC, Retail Analytics, and internal BI tools under guidance to better understand customer behaviour and campaign performance
- Document learnings, test results, and best practices to support continuous improvement across the team
- Work closely with Amazon sales, content, brand, and creative teams to support aligned execution
- Act as a dependable point of support to help ensure smooth delivery across multiple managers and workstreams
- Maintain high standards of accuracy, organisation, and documentation across campaigns and reporting
- Support budget tracking, PO set-up, and invoice reconciliation under manager guidance
What You'll Bring:
- 1–3 years’ experience in digital marketing, performance marketing, or eCommerce (Amazon experience preferred)
- Understanding of Amazon’s advertising ecosystem, particularly Sponsored Ads and PPC (DSP experience a plus)
- Experience working with agencies or creative partners is desirable
- Strong attention to detail and confidence working with data and performance metrics
- Interest in creative effectiveness and how messaging, imagery, and formats impact performance
- Curious mindset with a desire to learn and test new ideas
- Highly organised and comfortable supporting multiple stakeholders and priorities
- Collaborative and dependable, with a proactive approach to problem-solving
- Comfortable working in a fast-paced, evolving environment
- Clear and confident communicator, able to share insights and updates effectively
- Comfortable working as part of a team and supporting others to succeed
- Positive, growth-oriented mindset with a willingness to learn and develop
#LI-Hybrid
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
-
For candidates based in all regions, please refer to this Candidate Privacy Notice.
-
For candidates based in China, please refer to this Candidate Privacy Notice.
-
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
PR Manager, EMEA
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
As part of the phenomenal growth SharkNinja has achieved over the last few years we have an exciting new opportunity for a PR Manager to join our team.
This regional role will support markets across EMEA, with a focus on South Africa, Italy and Spain. Working cross-functionally, you will develop and deliver breakthrough PR with close country collaboration.
We are looking for a PR Manager with strategic thinking and a broad spectrum of skills from storytelling to building winning PR plans in EMEA (experience in working with South Africa is essential).
The PR team protects SharkNinja’s reputation, promoting the brand and its products. The role will be responsible for managing the development and implementation of the EMEA PR strategy, in collaboration with the brand marketing and social teams. This includes promoting the brand across all media types and categories – increasing efforts to deliver earned media outputs in lifestyle, beauty and technology media. As the brand continues to grow, this will be a pivotal role in helping to drive awareness and consideration.
This role will be responsible for creating and delivering successful campaigns to promote new product launches and will ensure integration with other marketing functions (digital, social, partnerships, and media) to maximiseefficiency and ROI. The role will support the development of the PR team across the Demand Generation department, its working relationship with our retained PR agencies and distributor partners, and its remit within the broader earned media team and the local marketing teams.
What you’ll do:
- Manage day-to-day PR activity and work closely with the local Marketing and Social Media teams to execute business strategy and objectives across key markets
- Localisation and development of high-impact PR assets, including press releases and obtaining local legal approval
- Build strong relationships with key media across lifestyle, tech, beauty and trade press
- Understand key demographics and relevant cultural trends
- Oversee output of external PR agencies and local distributor partners to implement awards and reviews programmes, product launches and integrated campaigns
- Manage and oversee written award entries across product ranges
- Work with the wider business and external agencies to achieve monthly KPIs set across all territories
- Communicate within the EMEA and Global teams regarding content priorities, product focuses, and campaigns on a daily and weekly basis
- Prepare and share best practices with local market and global teams
- Working with Head of PR for EMEA, manage ongoing budgets and activity spend across key markets
- Measure and evaluate - collate weekly reports for monitoring and contributing to wider business updates
What you’ll bring:
- Proven experience in consumer PR
- A multi-tasker that can switch between strategy and tactics
- Communicate with external agency partners for EMEA countries – directing them on projects and driving for results
- Prepare and share best practices with local market and global teams
- Evaluate opportunities for partnerships on an on-going basis
- Maintain a keen understanding of industry trends to elevate campaign planning
- Be able to manage day-to-day press office activities including sample ordering, review requests and rotation plans for gain maximum results
- Experienced in managing PR campaigns with a wide range of objectives and KPIs
- Excellent at communicating and have the ability to work well alone, as well as with different departments across the business
- Solid media relations skills with existing relationships in the consumer, lifestyle, national and broadcast press
- Experience in managing agencies (or coming from agency side)
- Experience working across EMEA markets
- Passion for food, tech and beauty
- A strategic and commercial thinker, able to make recommendations with business KPIs in mind
- Someone who demonstrates strong data and analytical skills to interpret results, anticipate challenges, and form solutions
- Adaptable, agile, able to multitask, and switch between strategy and tactics
- A natural relationship builder
- Proficient in Italian and/or Spanish. Fluent in English.
- Eligible to work in the UK and willing to travel as required
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
-
For candidates based in all regions, please refer to this Candidate Privacy Notice.
-
For candidates based in China, please refer to this Candidate Privacy Notice.
-
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
Senior Account Manager, Planner/Buyer
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
1203 – Senior Account Manager – OOH Planner/Buyer – MM&D
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
About WPP650: A Leading WPP Media Brand
Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.
Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.
This is meaningful work with real-world impact – the kind you can point to with pride.
Role Summary and Impact
We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.
Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.
- Develop excellent OOH solutions for clients/agencies as experience grows
- Develop a good understanding of client's sector
- Communicate well with other Kinetic markets and work with them on client cross-market requests
- Collate production requirements
- Oversee competitive analysis and post-campaign analysis
- Compile production reports
- Update internal databases
- Prepare site tour documents and logistics of site tours
- Manage Team Assistants and Account Executives – leading by example
- Identify, solve or appropriately raise client issues
- Demonstrate use of industry and Kinetic planning tools and following 4D planning process
- Collate information from vendors, updating market reports and availability
- Develop excellent knowledge of vendor activity, building relationships with Media Owners
- Deepen strong relationships and networks throughout WPP Media
Skills and Experience
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
- Someone who has a good understanding of media (essential) and OOH (ideally)
- Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
- Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
- Someone who is excellent at multi-tasking
- Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
- Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
- Excellent understanding of social media and internet
- Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by Kinetic, GroupM, WPP and external providers
- Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
- Interested in getting involved in the wider Kinetic initiatives - helping with training, forums, agency initiatives and events.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
#LI-Promoted
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaAbout WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
2072 - Senior Account Manager - OOH
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
About WPP Media: A Leading WPP Media Brand
WPP Media OOH are the UK’s #1 specialist out of home (OOH) agency. We work with more of the UK’s leading brands & agencies than anyone else to influence valuable audiences on the move. We are a diverse group of passionate experts, united in our devotion to one medium.
We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.
Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.
Role Summary and Impact
We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.
Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.
- Develop excellent OOH solutions for clients/agencies as experience grows
- Develop a good understanding of client's sector
- Communicate well with other Kinetic markets and work with them on client cross-market requests
- Collate production requirements
- Oversee competitive analysis and post-campaign analysis
- Compile production reports
- Update internal databases
- Prepare site tour documents and logistics of site tours
- Manage Team Assistants and Account Executives – leading by example
- Identify, solve or appropriately raise client issues
- Demonstrate use of industry and Kinetic planning tools and following 4D planning process
- Collate information from vendors, updating market reports and availability
- Develop excellent knowledge of vendor activity, building relationships with Media Owners
- Deepen strong relationships and networks throughout WPP Media
Skills and Experience
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
- Someone who has a good understanding of media (essential) and OOH (ideally)
- Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
- Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
- Someone who is excellent at multi-tasking
- Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
- Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
- Excellent understanding of social media and internet
- Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by Kinetic, GroupM, WPP and external providers
- Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
- Interested in getting involved in the wider Kinetic initiatives - helping with training, forums, agency initiatives and events.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
#LI-Promoted
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
Creative Strategist, UK (9 month contract)
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Not all heroes wear capes — but plenty of them use toilet paper
Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!
Funny name, serious business
We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good.
With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.
A bit about the role
We’re looking for a Creative Strategist to join our UK Local team on a 9-month contract. We are looking for an experienced Creative Strategist with the analytical skills to step-change our growth marketing creative performance. We want you to build and deliver a plan that drives both heart-tugging brand impact and a measurable improvement in commercial performance.
Reporting to the Director of Growth Marketing (UK), you’ll be the "voice of the consumer," translating deep insights and channel learnings into clear, actionable creative direction. You’ll bridge the gap between data-driven growth and high-fidelity brand storytelling, acting as the primary creative partner for our media agencies and global teams.
If you worked here this past month here are some things you might have been involved in
- Built and scaled the UK creative engine: You’d be reviewing our existing strategy and performance, to build a repeatable strategy across Meta, YouTube, and offline formats like print to ensure we’re showing up effectively across the whole funnel.
- Crafted "strategically sharp" briefs: You would have written inspiring briefs that didn't just ask for "an ad," but defined the specific audience tension and the commercial problem we’re trying to solve.
- Led our Meta agency partner: You’d have spent time providing clear strategic feedback and priorities to our external performance agency, pushing them to improve iteration speed and creative quality.
- Masterminded a testing roadmap: You wouldn't just be "guessing"—you’d be defining hypotheses and learning agendas for creative tests, then synthesising those results into your next big campaign.
- Collaborated on Limited Editions: You might have provided the UK "lens" for a global product launch, ensuring our cultural nuances were represented while staying true to the global brand.
Let’s talk about you
You’re a strategic thinker with a bias for action
You don't wait for a brief to land on your desk to identify a gap. You proactively find creative opportunities to unlock growth, using a mix of qualitative insight and quantitative signals (like hook rates and CTR) to defend your recommendations. You understand that creative behaves differently on Meta than it does in a magazine, and you know how to adapt your strategy accordingly.
You’re a master collaborator and storyteller
You can translate broad brand platforms into actionable creative territories that scale. You’re comfortable challenging agencies and stakeholders respectfully, using evidence and context to maintain a high bar. Plus, you’ve got a working knowledge of tools like Adobe Premiere or Photoshop, allowing you to make quick tweaks to accelerate testing when the moment strikes.
You have sharp analytical skills to turn data into actionable insights
You are skilled at reviewing different datasets to identify patterns and commercial opportunities. You can interrogate hook rates, scroll-stop data, and conversion signals to drive improvements, and tell a compelling story that shapes what we make next. You're comfortable presenting your findings to stakeholders to drive decision making
One of your first major pieces of work will be a full audit of our current performance creative strategy - assessing what's working, what isn't, and where the biggest opportunities lie to refine or overhaul our approach. You're comfortable going deep into the detail while keeping one eye on the bigger picture, and you know how to translate analysis into a clear point of view that the business can act on.
You are adaptable to change
Our business is growing rapidly, and there is a lot of change in flight. You are someone who is adaptable, can roll with the punches and is comfortable with ambiguity. You know how to cut through the noise to remain focused on what really matters to deliver results — and, crucially, you are skilled at bringing others on the journey with you.
You are self-directed and proactive: you have the ability to create your own structure when one isn't handed to you — setting your own priorities, flagging blockers early, and identifying where you need additional support or input.
You give a crap
Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!
Why should you work with us?
First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.
We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).
Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.
Have you made it this far?
If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.
Ready to apply?
Apply to Who Gives A Crap
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
About WPP Media: A Leading WPP Media Brand
WPP Media OOH are the UK’s #1 specialist out of home (OOH) agency. We work with more of the UK’s leading brands & agencies than anyone else to influence valuable audiences on the move. We are a diverse group of passionate experts, united in our devotion to one medium.
We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.
Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.
Role Summary and Impact
Key responsibilities of this role:
- Develop basic OOH solutions for clients/agencies as experience grows
- Develop an understanding of client's sector
- Effectively communicate with other WPP Media OOH markets and work with them on client cross-market requests
- Collate production requirements
- Co-ordinate campaign photography and sharing with clients
- Undertake competitive analysis and post-campaign analysis
- Compile production reports
- Prepare site tour documents and logistics of site tours
- Identify and appropriately raises client issues
- Update internal databases
- Demonstrate use of industry and WPP Media OOH planning tools and following 4D planning process
- Collate information from vendors, updating market reports and availability
- Develop knowledge of vendor activity, building relationships with Media Owners
- Begin to develop strong relationships and networks throughout WPP Media OOH
Skills and Experience
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
We think you’d enjoy this role if you are:
- Someone who has a good understanding of media (essential) and OOH (ideally)
- Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
- Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
- Someone who is excellent at multi-tasking
- Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
- Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
- Excellent understanding of social media and internet
- Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by WPP Media OOH, WPP and external providers
- Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
- Interested in getting involved in the wider WPP Media OOH initiatives – helping with training, forums, agency initiatives (Green Team, Team Roots, Team Pride, Team Enable, Mental Health Allies) and events
We’d really like it if you had:
- Good understanding and use of MS Office /Windows – Outlook, Excel, Word and PowerPoint
- Demonstrable success in a media planning environment, including 2 years at Account Executive level
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
#LI-Promoted
Please read our Privacy Notice for more information on how we process the information you provide.
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Apply to WPP MediaAbout WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
2191 - Account Manager - OOH
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
About WPP Media: A Leading WPP Media Brand
WPP Media OOH are the UK’s #1 specialist out of home (OOH) agency. We work with more of the UK’s leading brands & agencies than anyone else to influence valuable audiences on the move. We are a diverse group of passionate experts, united in our devotion to one medium.
We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.
Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.
Role Summary and Impact
Key responsibilities of this role:
- Develop basic OOH solutions for clients/agencies as experience grows
- Develop an understanding of client's sector
- Effectively communicate with other WPP Media OOH markets and work with them on client cross-market requests
- Collate production requirements
- Co-ordinate campaign photography and sharing with clients
- Undertake competitive analysis and post-campaign analysis
- Compile production reports
- Prepare site tour documents and logistics of site tours
- Identify and appropriately raises client issues
- Update internal databases
- Demonstrate use of industry and WPP Media OOH planning tools and following 4D planning process
- Collate information from vendors, updating market reports and availability
- Develop knowledge of vendor activity, building relationships with Media Owners
- Begin to develop strong relationships and networks throughout WPP Media OOH
Skills and Experience
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
We think you’d enjoy this role if you are:
- Someone who has a good understanding of media (essential) and OOH (ideally)
- Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
- Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
- Someone who is excellent at multi-tasking
- Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
- Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
- Excellent understanding of social media and internet
- Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by WPP Media OOH, WPP and external providers
- Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
- Interested in getting involved in the wider WPP Media OOH initiatives – helping with training, forums, agency initiatives (Green Team, Team Roots, Team Pride, Team Enable, Mental Health Allies) and events
We’d really like it if you had:
- Good understanding and use of MS Office /Windows – Outlook, Excel, Word and PowerPoint
- Demonstrable success in a media planning environment, including 2 years at Account Executive level
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
#LI-Promoted
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaAbout Ogilvy
Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Department: Project Management
Location: London
Contact type: 6-month FTC
Full Time/Part time: Full Time
Reporting into: Operations Director
About Ogilvy:
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.
In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.
The Role:
We are seeking an experienced individual to join our team as a Project Director for 6 months, at least initially, pending further account growth. The successful candidate will report to the Operations Director.
You will be working within the WPP Open X model, where the role will involve working with other WPP Media and WPP Creative operating companies: WPP Media (end-to-end media thinking and channel planning), VMLY&R Commerce (Shopper Comms) and WPP Production. PR, Social & Influence is Ogilvy UK, out of Sea Containers.
As a Project Director you will be responsible for steering larger and more complex projects and programmes for TCCC brands. You will be responsible for setting standards and driving operational excellence across all client engagements.
You will align resources, methodologies, and processes, creating an environment where innovative ideas consistently translate into high-quality, tangible outcomes at scale. Your seasoned judgment and strategic insight will be instrumental in navigating complexity, adapting to evolving situations and unexpected challenges while keeping the agency’s and clients’ long-term business objectives firmly in focus.
Your dedication to operational precision and strategic oversight will play a central role in maintaining the high standards our agency is known for, ensuring that every deliverable within the portfolio is of exceptional quality and impact.
Key Responsibilities:
- Leadership & Delivery: manage the end-to-end execution of complex global integrated projects, overseeing their comprehensive setup, scope definition, and strict adherence to timelines for seamless delivery. You will partner with the BD/AD to ensure work is delivered on time and within budget, you will lead complex production elements and play a consultative role for all other aspects of the project. This encompasses a diverse portfolio spanning various mediums such as TV/video, print, digital, social, and influencer campaigns.
- Operational Excellence: Working with Operations Directors you will define, implement, and continuously optimise project management methodologies, tools, and processes across the department to enhance efficiency, quality, and profitability.
- Cross-Functional Integration: Act as the liaison between agency functions (e.g., Account Management, Strategy, Creative, Production, Technology etc.) to ensure seamless strategic coordination and resource allocation across large-scale programmes.
- Financial & Commercial Stewardship: Working into Operations Director you will be accountable for the financial health of the delivery portfolio, including strategic budgeting, forecasting, margin responsibility for the delivery elements, and optimising resource utilisation to ensure profitable outcomes. Working with Operations Directors you will help develop and oversee client remuneration and commercial models related to delivery.
- Risk & Issue Governance: Manage robust risk management frameworks, proactively identifying potential project and portfolio-level risks, and developing comprehensive mitigation strategies to ensure smooth, predictable delivery.
- Stakeholder Management: Acting as a trusted advisor on delivery strategy, performance, and best practices. Partner with the day-to-day account leads within the agency to champion delivery requirements.
- Standards & Quality Assurance: Enforce high standards for all project documentation, deliverables, and communication across the delivery function, ensuring exceptional quality and adherence to best practices.
- Innovation & Futureproofing: Stay on top of industry trends, emerging technologies, and new PM methodologies, driving innovation within the delivery function to enhance our competitive edge and capabilities and share within the wider PM community.
- Resource Management Strategy: Collaborate with the Resource Manager and Operations Directors to ensure optimal creative staffing allocation, and work with account leads on the development of project management talent within your team.
- Drive Strategic Communications: Drive and facilitate high-level internal and external strategic discussions related to delivery, ensuring clarity, alignment, and comprehensive participation from key stakeholders.
- Be ready to embrace AI in everything we do: Apply AI and use WPP open to create efficiencies whether that be transcribing video calls, summarising information or consolidating feedback. Make it an everyday use.
- Don’t Be afraid of change – transformation is continuous be open and willing to engage with continuous change
Key Skills:
- Proven expertise as a Project Director within a creative agency environment.
- Solid understanding and application of project management principles and methodologies.
- Proficiency in end-to-end project management, including setup, budgeting, resource allocation and reporting.
- Experience working on large integrated and global accounts, navigating complex project dynamics with strong financial acumen.
- Exceptional communication and interpersonal skills, fostering strong relationships and effective collaboration with diverse stakeholders (e.g., account management, creatives, strategy, production).
- Strong organisational and time management abilities, adept at managing multiple workstreams, schedules, and deliverables.
- Proactive approach to identifying and mitigating project risks.
- Keen attention to detail and a commitment to maintaining high-quality standards across all project documentation and deliverables.
- Solution-oriented mindset with adaptability to navigate change and dynamic environments.
- Familiarity with industry-standard project tools, processes, and platforms, coupled with an understanding of digital opportunities and evolving trends.
How we help you Thrive:
- 25 days annual leave (5 days additional optional purchase)
- 1 Volunteer Day
- Bupa Healthcare
- Bupa Dental - discounted rate
- Enhanced Maternity, Adoption and Shared Parental Leave
- Flexible Working Model with core working hours: 10am – 4pm
- A 1.5:1 Matching Pension Structure
- Thrive Fitness & Lifestyle (Up to £25.00 per month towards physical or online exercise class and lifestyle memberships)
- Telus Employee Assistance Programme) - including talking therapy and discounts
- Annual eye tests (if glasses needed for VDU use £50 towards glasses)
- Season Ticket Loan
- Cycle to Work Scheme
- Life Assurance - 4 x Annual Salary
- Help@Hand - GP Appointments, talking therapy, physiotherapy, nutrition advice, discounts
- Thrive Coaching - 3 sessions per year
- Charity Match Fundraising up to £250
- Flu Vaccination
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Ready to apply?
Apply to Ogilvy
Department: Project Management
Location: London
Contact type: 6-month FTC
Full Time/Part time: Full Time
Reporting into: Operations Director
About Ogilvy:
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.
In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.
The Role:
We are seeking an experienced individual to join our team as a Project Director for 6 months, at least initially, pending further account growth. The successful candidate will report to the Operations Director.
You will be working within the WPP Open X model, where the role will involve working with other WPP Media and WPP Creative operating companies: WPP Media (end-to-end media thinking and channel planning), VMLY&R Commerce (Shopper Comms) and WPP Production. PR, Social & Influence is Ogilvy UK, out of Sea Containers.
As a Project Director you will be responsible for steering larger and more complex projects and programmes for TCCC brands. You will be responsible for setting standards and driving operational excellence across all client engagements.
You will align resources, methodologies, and processes, creating an environment where innovative ideas consistently translate into high-quality, tangible outcomes at scale. Your seasoned judgment and strategic insight will be instrumental in navigating complexity, adapting to evolving situations and unexpected challenges while keeping the agency’s and clients’ long-term business objectives firmly in focus.
Your dedication to operational precision and strategic oversight will play a central role in maintaining the high standards our agency is known for, ensuring that every deliverable within the portfolio is of exceptional quality and impact.
Key Responsibilities:
- Leadership & Delivery: manage the end-to-end execution of complex global integrated projects, overseeing their comprehensive setup, scope definition, and strict adherence to timelines for seamless delivery. You will partner with the BD/AD to ensure work is delivered on time and within budget, you will lead complex production elements and play a consultative role for all other aspects of the project. This encompasses a diverse portfolio spanning various mediums such as TV/video, print, digital, social, and influencer campaigns.
- Operational Excellence: Working with Operations Directors you will define, implement, and continuously optimise project management methodologies, tools, and processes across the department to enhance efficiency, quality, and profitability.
- Cross-Functional Integration: Act as the liaison between agency functions (e.g., Account Management, Strategy, Creative, Production, Technology etc.) to ensure seamless strategic coordination and resource allocation across large-scale programmes.
- Financial & Commercial Stewardship: Working into Operations Director you will be accountable for the financial health of the delivery portfolio, including strategic budgeting, forecasting, margin responsibility for the delivery elements, and optimising resource utilisation to ensure profitable outcomes. Working with Operations Directors you will help develop and oversee client remuneration and commercial models related to delivery.
- Risk & Issue Governance: Manage robust risk management frameworks, proactively identifying potential project and portfolio-level risks, and developing comprehensive mitigation strategies to ensure smooth, predictable delivery.
- Stakeholder Management: Acting as a trusted advisor on delivery strategy, performance, and best practices. Partner with the day-to-day account leads within the agency to champion delivery requirements.
- Standards & Quality Assurance: Enforce high standards for all project documentation, deliverables, and communication across the delivery function, ensuring exceptional quality and adherence to best practices.
- Innovation & Futureproofing: Stay on top of industry trends, emerging technologies, and new PM methodologies, driving innovation within the delivery function to enhance our competitive edge and capabilities and share within the wider PM community.
- Resource Management Strategy: Collaborate with the Resource Manager and Operations Directors to ensure optimal creative staffing allocation, and work with account leads on the development of project management talent within your team.
- Drive Strategic Communications: Drive and facilitate high-level internal and external strategic discussions related to delivery, ensuring clarity, alignment, and comprehensive participation from key stakeholders.
- Be ready to embrace AI in everything we do: Apply AI and use WPP open to create efficiencies whether that be transcribing video calls, summarising information or consolidating feedback. Make it an everyday use.
- Don’t Be afraid of change – transformation is continuous be open and willing to engage with continuous change
Key Skills:
- Proven expertise as a Project Director within a creative agency environment.
- Solid understanding and application of project management principles and methodologies.
- Proficiency in end-to-end project management, including setup, budgeting, resource allocation and reporting.
- Experience working on large integrated and global accounts, navigating complex project dynamics with strong financial acumen.
- Exceptional communication and interpersonal skills, fostering strong relationships and effective collaboration with diverse stakeholders (e.g., account management, creatives, strategy, production).
- Strong organisational and time management abilities, adept at managing multiple workstreams, schedules, and deliverables.
- Proactive approach to identifying and mitigating project risks.
- Keen attention to detail and a commitment to maintaining high-quality standards across all project documentation and deliverables.
- Solution-oriented mindset with adaptability to navigate change and dynamic environments.
- Familiarity with industry-standard project tools, processes, and platforms, coupled with an understanding of digital opportunities and evolving trends.
How we help you Thrive:
- 25 days annual leave (5 days additional optional purchase)
- 1 Volunteer Day
- Bupa Healthcare
- Bupa Dental - discounted rate
- Enhanced Maternity, Adoption and Shared Parental Leave
- Flexible Working Model with core working hours: 10am – 4pm
- A 1.5:1 Matching Pension Structure
- Thrive Fitness & Lifestyle (Up to £25.00 per month towards physical or online exercise class and lifestyle memberships)
- Telus Employee Assistance Programme) - including talking therapy and discounts
- Annual eye tests (if glasses needed for VDU use £50 towards glasses)
- Season Ticket Loan
- Cycle to Work Scheme
- Life Assurance - 4 x Annual Salary
- Help@Hand - GP Appointments, talking therapy, physiotherapy, nutrition advice, discounts
- Thrive Coaching - 3 sessions per year
- Charity Match Fundraising up to £250
- Flu Vaccination
Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.
We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.
We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.
If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.
Ready to apply?
Apply to Ogilvy UK
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
Role Summary and Impact
Following a highly competitive pitch in Q4 2025, Reckitt consolidated its European media business with WPP. This was a major, high-profile win for WPP, and we are looking for a Planning Director to join the Reckitt central strategy and planning team at WPP Media. This team will act as the guardians of effective, industry leading strategic planning for Reckitt’s portfolio of brands across four categories; Self Care, Intimate Wellness, Germ Protection, and Household. We will be working closely with Reckitt’s central media, comms and strategy teams to look forward, push boundaries, deliver inspiration and have a positive impact on consumers and brands.
This role will entail:
Strategic planning craft
- Develop an advanced understanding of comms ecosystems and habitats, and planning best practices.
- Create central, multi-market planning recommendations with clear implications and direction for regional and market-specific media planning.
- Build expertise in a broad set of relevant internal tools and agents, as well as external tools, to develop a deep understanding of the consumer, the client’s business, and specific growth opportunities within. Getting hands on with tools, agents and data, to provide analysis and insight which supports and informs central strategy development, will be central to the role.
- Have a strong, clear and informed POV of the media landscape and marketplace, including relevant trends for Reckitt’s audiences and categories, with implications for planning and activation.
- Working closely with central category strategy leads, to translate central strategic recommendations into tangible, actionable and specific media guidance to markets – balancing strategic direction with tangible planning implications will be key.
Comms planning and storytelling
- Own planning presentations including defining the inputs needed, and work with the wider team across multiple disciplines (eg strategy, social, influencer, commerce, analytics, insight) to develop empirical, evidence-based planning recommendations.
- Problem-solve both independently and collaboratively, demonstrating intellectual curiosity to interrogate and understand data in order to unlock valuable insights.
- Demonstrate how strategic planning direction can be translated into tangible media and comms ideas and channel-level activations, with actionable examples to inspire and inform regional/local market plan development.
Collaboration and effective communication
- Partner with Reckitt internal comms strategy team, to deliver rigorous, data-led planning guidance.
- Work closely with key Reckitt stakeholders in multiple disciplines, and external partners (such as creative agencies), to get central planning buy-in, and to shape/inform creative asset development and requirements.
- Work hand-in-hand with WPP Media central client leads to provide oversight and governance of local market planning responses, providing clear, actionable and specific media direction to ensure local/in-market planning is reflective of central strategy.
- Challenge (in a positive manner) and ‘stick with the fight’ to ensure that planning recommendations are delivered as designed, with effectiveness and business impact paramount.
- Demonstrate flexibility and agility to work positively and productively with different people in different roles/disciplines/organisations.
- Build and maintain strong client relationships; become a valued and valuable member of the Reckitt client/agency team!
Skills and Experience
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Practice Area Knowledge -Advanced- Develops breadth and depth of industry understanding. Becomes confident using tools, technology, techniques and systems and is able to train others.
Comfortable presenting both direct from platform (ie WPP Open) and developing a story from data but delivered outside of platform.
Can confidently answer client questions and liaise with internal teams on best solutions to use.
Problem Solving – Skilled - Uses critical questioning and maintains a broad perspective when analyzing information to gain a deeper understanding of the problem and wider impact. Quickly generates appropriate solutions informed by previous experience. Understands how to resolve escalated issues and supports others to problem solve. Supports or leads troubleshooting communication for issues.
Stakeholder Relationships – Skilled - Has an expert knowledge of client and agency structures. Can identify key decision makers and understands their perspectives which is used to build relationships. Has strong knowledge of the client sector/industry which is shared to build strategies and plans. Identifies strategic issues and raises questions to help stakeholders explore and understand their wider business challenges. Can easily suggest business solutions to match client/stakeholder needs and achieve objectives.
Effective Communication -Advanced- Leads the delivery of relevant and accurate information to drive maximum impact. Consistently delivers communications to influence and educate all levels of seniority, appropriately judging the demands of the situation. Creatively develops presentations and comms to help with the understanding/education of complex information. Guides others on the best practices and approaches for creating clear, concise and organized communication materials to convey plans in a user-friendly way.
Compelling Storytelling – Skilled - Applies big picture thinking in work and proactively leverages an understanding of the organization and key industry trends. Understand the different elements of responses. Designs differentiated communications (content focus, style, presentation etc) for various internal and external audiences.
Idea Creation – Advanced - Lead new projects/activities that can create ideas to deliver effective solutions to clients business objectives. Ability to proactively generate ideas to provoke and deliver against broader business strategies. Coaches other to gain new insights and view opportunities from different perspectives. Championing an environment that fosters innovation by encouraging others to openly share and build on other’s new ideas, products and solutions
Comms Planning – Advanced - Applies knowledge of client, audience, channel, market and category to effectively deliver compelling multi-media plans. Translates learnings and trends to create marketing communication strategies that are effective with clear measurement. Application of purchase journey thinking and visualization of how the media plan works channels. Translation of strategic direction/platform/provocation into directional role for media, channel role and behaviour in channel. Identifies and recommends budget shifts as campaign is in-flight where appropriate.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
#LI-Promoted
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
Staff Market Intelligence Researcher
Share this job
We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
Traditional market research is built around studies. This role is not.
At Super, we are building an AI-native research function where insight is not delivered in isolated projects, but generated continuously through systems. As a Staff Market Intelligence Researcher, your primary tool is AI—not as a shortcut, but as the infrastructure through which research happens.
You will design and operate research systems that produce high-quality consumer and market intelligence at a speed and scale that traditional agency models cannot match. Where others deliver one study in six weeks, you will deliver multiple validated insights in a fraction of the time—not by working harder, but by working differently.
This is a hands-on, high-impact individual contributor role. You will sit across Marketing Intelligence and Performance & Analytics, connecting consumer understanding directly to commercial outcomes, while building the workflows, tools, and infrastructure that make this possible.
What You’ll Be Doing
Building AI-Native Research Systems
You will move research from one-off studies to continuous intelligence systems.
- Design and run AI-moderated qualitative research at scale (e.g. interviews, concept testing, exploratory qual)
- Build repeatable workflows: survey pipelines, social listening synthesis, competitive monitoring agents
- Use LLMs to analyse large volumes of unstructured data (app reviews, transcripts, customer feedback)
- Implement validation frameworks to ensure AI outputs are reliable and decision-ready
- Optimise every workflow for speed, with most outputs delivered in days—not weeks
Delivering High-Throughput Insight
You will be the primary executor of research—not a coordinator.
- Own and triage research requests from across the marketing organisation
- Deliver insights within a two-week maximum turnaround (often faster for urgent needs)
- Translate findings into clear, actionable recommendations for marketing teams
- Run both synthetic-first validation and targeted human research where required
Owning Always-On Consumer & Brand Intelligence
You will build and maintain a live view of the consumer and brand.
- Operate a continuous brand intelligence system (pulse surveys, sentiment, social data)
- Maintain and evolve consumer segmentation frameworks
- Conduct deep qualitative research for complex or high-stakes questions
- Build and manage a structured, searchable insights library
Building Automated Competitive Intelligence
You will create a system that continuously monitors the market.
- Deploy automated agents to track competitor activity across ads, pricing, hiring, product, and media
- Synthesize signals into regular, decision-oriented competitive briefings
- Interpret what competitor activity means—not just what happened
Developing AI Research Infrastructure
You will build the foundation that enables scale.
- Own the AI research tool stack: evaluation, integration, and governance
- Create automated pipelines for intake, sampling, analysis, and delivery
- Establish best practices for responsible, rigorous AI-assisted research
- Stay ahead of emerging methodologies (synthetic research, agentic workflows, multimodal analysis)
Connecting Insight to Commercial Impact
You will bridge research with performance.
- Partner with analytics to explain performance trends through consumer understanding
- Feed insight into campaign development—not just post-campaign evaluation
- Contribute to leadership-level marketing intelligence reporting
What We Are Looking For
- 6–9 years in consumer insights or market research with strong mixed-methods expertise
- Proven experience building and running AI-augmented research workflows at scale
- Track record of operating in high-throughput, fast-paced environments
- Strong quantitative skills (survey design, sampling, analysis)
- Solid qualitative expertise (moderation, discussion design, synthesis)
- Experience with brand tracking or continuous measurement systems
- Commercial acumen—ability to connect insights to business outcomes
- Background in fast-moving digital consumer businesses (e.g. gaming, e-commerce, fintech)
Nice to Have
- Experience in gaming, sports betting, or high-LTV consumer sectors
- Familiarity with tools such as Brandwatch, Klue, Quantilop, Crayon, or similar
- Experience with AI research platforms (e.g. AI-moderated interviews, qualitative synthesis tools)
- Exposure to synthetic research methods (AI personas, simulated respondents)
- Coding experience (Python or R) for automation or analysis
- Multi-market or international research experience
About Super
We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
Shaping the Future of Play
Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.
Ready to apply?
Apply to Super Technologies
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
2368 - Account Executive
About the Role
Join our Leeds planning team as an Account Executive and work alongside a talented team to deliver day-to-day strategies for exciting, award-winning global clients. You’ll collaborate with senior leaders and specialist teams to create media strategies rooted in data, audience insights and designed to deliver business results.
This role offers opportunities to lead campaigns, mentor junior team members, and grow your career in a fun, supportive environment. A good understanding of media channels is essential, while curiosity, a growth mindset, and enthusiasm are key.
Why Join Us?
- The Team: Work with a passionate, talented group eager to share knowledge and support your development.
- The Work: Every day is different, with new challenges, exciting campaigns, and opportunities to push boundaries.
- Development: Benefit from industry-leading learning programs, mentorship, and hands-on experience with high-profile campaigns.
What You’ll Do
- Develop and deliver media strategies with the Account Director.
- Act as the client’s key contact, ensuring campaigns meet objectives.
- Lead the financial management of accounts, adhering to budgets and compliance processes.
- Mentor junior team members, fostering their growth and expertise.
- Stay curious - engage in training and industry trends to keep ahead of innovations.
What We’re Looking For
- Experience: Experience in the industry. A good foundation in ATL and digital channels (PPC, SEO, Paid Social, eCommerce, etc.)
- Analytical Skills: Confident interpreting data, identifying trends, and presenting actionable insights.
- Collaboration: Build relationships across teams and clients, with excellent communication and presentation skills.
- Curiosity: Passionate about learning and solving challenges.
- Organisational Skills: Manage diverse tasks and prioritise effectively.
- Some experience training and mentoring junior team members ideal, but not essential.
Measures of Success
- 3 Months: Established strong client and team relationships, completed training, and contributed value to campaigns.
- 6 Months: Delivered impactful campaigns, demonstrated strong client and category knowledge, and actively supported team delivery against client objectives.
Life at WPP Media & Benefits
Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.
We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note that while our philosophy is the same across WPP, benefits may vary by office/country.
Please note this is a UK based role and requires individuals to have the right to work in this location
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
#LI-Promoted
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaAbout Ogilvy
Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Influence Director
Large FMCG Drinks Portfolio
Department: PR & Influence
Location: London / Hybrid
Contract type: Fixed-Term (12 months)
Full Time/Part time: Full Time
Reporting into: Client Partner
About Ogilvy:
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, , Mondelēz International, Unilever, TK Maxx and Pernod Ricard.
In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.
The Role:
As an Influence Account Director at our company, you will play a crucial role in leading some of the most exciting and challenging projects in the industry. You will be armed with your experience and proven ability to think and do, enabling you to tackle complex problems with ease.
At our company, we pride ourselves on delivering strategic and impactful influence campaigns that align with our clients' objectives. As the Influence Account Director, you will bring a solid understanding of influence strategy, always ensuring that you and the team are working towards strategic objectives. Your experience managing large multi-market campaigns will be invaluable in delivering campaigns that make a real difference to our clients.
In addition to your day-to-day responsibilities, you will provide senior counsel to clients, advising on industry developments as they occur and showing relevance for clients on the ground. You will stay up-to-date with cultural/social trends and customers’ views and attitudes. You will also assist in the development of and participation in promoting our influencer offering across the business, including writing thought leadership and attending industry events.
At our company, we believe in continuous learning and development. As the Influence Account Director, you will have the opportunity to lead additional projects, such as new business pitches, market reviews, and competitive trends. You will be at the forefront of the industry, working with a team of experts to deliver innovative and effective influence campaigns.
Key Responsibilities:
- Lead the day-to-day running of influencer campaigns and supporting managers and executives, from identification, creative, implementation, and reporting.
- Design and define industry-leading Influencer strategy: recommend objectives, targets, action plan, calendar, and budget.
- Align and collaborate with media, PR, social, brand activation, digital, and all other stakeholders – internal and external – to deliver best-in-class campaigns for our clients.
- Nurture client-appropriate talent opportunities and relationships to help deliver the influencer program for clients.
- Lead and deliver creative and sell content solutions to internal stakeholders and clients.
- Oversee day-to-day activations and provide oversight and counsel for junior support teams.
- Provide senior council to clients, advising on industry developments as they occur and showing relevance for clients on the ground.
- Stay up-to-date with cultural/social trends and customers' views and attitudes.
- Assist in the development of and participate in promoting our influencer offering across the business, including writing thought leadership and attending industry events.
- Lead additional projects as required – such as new business pitches, market reviews, and competitive trends.
- Proven ability to lead and inspire a team and be a role model to your line reports, who seek you out as a source of advice and guidance.
- Ability to build trusted relationships with mid-level clients based on a proven track record of delivery.
- Strong communication skills and the ability to provide senior council to clients, advising on industry developments as they occur and showing relevance for clients on the ground.
Requirements:
- Proven experience as an Influence Account Director or a similar role.
- Strong understanding of influence strategy and experience managing large multi-market campaigns.
- Excellent problem-solving skills and ability to create highly effective and fruitful working relationships with clients and colleagues.
- Ability to confidently lead influence conversations and problem-solve in the moment as required and act as a point of escalation for junior clients.
- Solid understanding of the strategic and business context the client is operating in and uses this knowledge to develop solutions and approach tasks in a way that is effective for the client.
- Excellent collaboration skills and the ability to work confidently with other capabilities and crafts in service of finding the best integrated influence creative solution to the client's business problem.
- Ability to demonstrate creative problem-solving in how they approach every task – whether that's identifying a way to improve the internal process or co-creating an inspiring way to sell in the work. Able to consider different angles on a brief.
How we help you Thrive:
- 25 days annual leave + 1 Volunteer Day
- Bupa Healthcare
- Enhanced Maternity, Adoption and Shared Parental Leave
- We have a Flexible Working Model with core working hours: 10am – 4pm
- A 1.5:1 Matching Pension Structure
- Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
- Season Ticket Loan and Cycle to Work Scheme
- Life Assurance
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Ready to apply?
Apply to Ogilvy
Influence Director
Large FMCG Drinks Portfolio
Department: PR & Influence
Location: London / Hybrid
Contract type: Fixed-Term (12 months)
Full Time/Part time: Full Time
Reporting into: Client Partner
About Ogilvy:
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, , Mondelēz International, Unilever, TK Maxx and Pernod Ricard.
In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.
The Role:
As an Influence Account Director at our company, you will play a crucial role in leading some of the most exciting and challenging projects in the industry. You will be armed with your experience and proven ability to think and do, enabling you to tackle complex problems with ease.
At our company, we pride ourselves on delivering strategic and impactful influence campaigns that align with our clients' objectives. As the Influence Account Director, you will bring a solid understanding of influence strategy, always ensuring that you and the team are working towards strategic objectives. Your experience managing large multi-market campaigns will be invaluable in delivering campaigns that make a real difference to our clients.
In addition to your day-to-day responsibilities, you will provide senior counsel to clients, advising on industry developments as they occur and showing relevance for clients on the ground. You will stay up-to-date with cultural/social trends and customers’ views and attitudes. You will also assist in the development of and participation in promoting our influencer offering across the business, including writing thought leadership and attending industry events.
At our company, we believe in continuous learning and development. As the Influence Account Director, you will have the opportunity to lead additional projects, such as new business pitches, market reviews, and competitive trends. You will be at the forefront of the industry, working with a team of experts to deliver innovative and effective influence campaigns.
Key Responsibilities:
- Lead the day-to-day running of influencer campaigns and supporting managers and executives, from identification, creative, implementation, and reporting.
- Design and define industry-leading Influencer strategy: recommend objectives, targets, action plan, calendar, and budget.
- Align and collaborate with media, PR, social, brand activation, digital, and all other stakeholders – internal and external – to deliver best-in-class campaigns for our clients.
- Nurture client-appropriate talent opportunities and relationships to help deliver the influencer program for clients.
- Lead and deliver creative and sell content solutions to internal stakeholders and clients.
- Oversee day-to-day activations and provide oversight and counsel for junior support teams.
- Provide senior council to clients, advising on industry developments as they occur and showing relevance for clients on the ground.
- Stay up-to-date with cultural/social trends and customers' views and attitudes.
- Assist in the development of and participate in promoting our influencer offering across the business, including writing thought leadership and attending industry events.
- Lead additional projects as required – such as new business pitches, market reviews, and competitive trends.
- Proven ability to lead and inspire a team and be a role model to your line reports, who seek you out as a source of advice and guidance.
- Ability to build trusted relationships with mid-level clients based on a proven track record of delivery.
- Strong communication skills and the ability to provide senior council to clients, advising on industry developments as they occur and showing relevance for clients on the ground.
Requirements:
- Proven experience as an Influence Account Director or a similar role.
- Strong understanding of influence strategy and experience managing large multi-market campaigns.
- Excellent problem-solving skills and ability to create highly effective and fruitful working relationships with clients and colleagues.
- Ability to confidently lead influence conversations and problem-solve in the moment as required and act as a point of escalation for junior clients.
- Solid understanding of the strategic and business context the client is operating in and uses this knowledge to develop solutions and approach tasks in a way that is effective for the client.
- Excellent collaboration skills and the ability to work confidently with other capabilities and crafts in service of finding the best integrated influence creative solution to the client's business problem.
- Ability to demonstrate creative problem-solving in how they approach every task – whether that's identifying a way to improve the internal process or co-creating an inspiring way to sell in the work. Able to consider different angles on a brief.
How we help you Thrive:
- 25 days annual leave + 1 Volunteer Day
- Bupa Healthcare
- Enhanced Maternity, Adoption and Shared Parental Leave
- We have a Flexible Working Model with core working hours: 10am – 4pm
- A 1.5:1 Matching Pension Structure
- Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
- Season Ticket Loan and Cycle to Work Scheme
- Life Assurance
Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.
We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.
We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.
If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.
Ready to apply?
Apply to Ogilvy UK
Senior CX Consultant (Digital and Commerce)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Senior CX Consultant wanted to join our Customer Experience team.
The opportunity:
This is an amazing opportunity for an experienced CX Consultant, to join our rapidly expanding CX team, where you will work alongside Leads in UX and UI design, Optimisation and Consulting.
Reporting into the Head of UX & CX Consultancy, this role serves as a SME for the consulting Customer Experience and Employee Experience offering.
What you’ll be doing:
- As CX Consultant, you’ll be a natural problem solver, who has planned, run and delivered customer experience optimisation and/or transformation projects across customer touchpoints (physical & digital).
- You will be an expert at getting under the hood of complex problems, facilitating workshops, and using design-thinking methods and techniques to improve digital products, services and enable organisations to embrace design-thinking and customer centric practices.
- You’ll pride yourself on your can-do attitude, flexible approach and ability to adapt processes to best suit client briefs.
- As a thought leadership in customer experience, you will have a high-level understanding of eCommerce technology, and be able to communicate effectively at all levels, including C-Level stakeholders.
What we want from you:
- You will have experience supporting Clients with CX consultancy services – concentrating (albeit not exclusively) on new product development, roadmap definition, experience management and support in the creation of business cases
- Have in depth experience of CX for eCommerce and influencing physical and digital journey’s
- Experienced designing and leading CX engagements and facilitating workshops
- Experience Strategically leading the development of CX consultancy propositions and go-to-market strategies, helping scope new client engagements and involvement in pitches
- Prior Experience Creating frameworks and approaches to key CX consultancy offerings to give structure and confidence to customers.
- Contribute strategically to CX frameworks and tools, such as blueprinting, service ideation, journey mapping, and present to both to working groups and C-Suite.
- Understanding of research methodologies, and ability to contribute to definition of research projects and utilise insights
- You will bring together CX, data and tech services to run joined up consultancy engagements for brands and retailers
- You will bring new ways of working, innovative ideas and experiences to our teams and be passionate about making the difference both in the short term but also embedding these into the longer-term culture of our Business
- You will help grow your client’s business by helping them develop their CX and EX initiatives and roadmap
If you know some of this, even better:
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
Role Summary and Impact
Goat is WPP Media’s influencer solution, helping global brands harness the power of social and creator-led content to deliver measurable impact. Recognised as a global leader in the space, we deliver award-winning campaigns in more than 70 countries. With over 650 social natives worldwide, we create ambitious influencer programmes from tactical activations to long-term partnerships, designed to drive awareness, engagement and conversions across the full marketing funnel.
Key Responsibilities
- Analyse & dissect briefs to identify the need for creative and/or performance strategy in client proposals and RFPs.
- Support the development of strategic proposals, ensuring timely completion.
- Develop an understanding of the wider context surrounding each client and project.
- Contribute to integrated strategies, including culturally relevant and reactive ideas.
- Ensure clarity and consistency in campaign messaging and strategic direction.
- Conduct research using insights and distil findings into actionable recommendations.
- Collaborate closely with the campaign team to maintain alignment in creative strategy throughout campaign delivery.
- Review client-facing materials, ensuring accuracy in grammar, style, and content.
- Lead brainstorming sessions, using data and insights to inform creative ideas.
Skills and Experience
- 1–2 years of experience in a similar strategic role.
- Strong written communication and note-taking skills.
- Tech-savvy, with experience working remotely (preferably on Mac OS).
- Proficient in social media platforms, with a strong understanding of their unique features and audiences.
- Knowledge in paid media is advantageous.
- An eye for design or prior experience in design is a plus.
- Client-facing & presenting experience is advantageous.
- Interests in areas such as: Sustainability, Gaming, Tech, and Finance.
- Proficiency in PowerPoint / Google Slides (essential).
- Familiarity with Adobe Photoshop (preferred) and Excel / Google Sheets (beneficial).
Life at WPP Media & Benefits
Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.
We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
#LI-Promoted
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
CX Researcher - (App and Web Ops)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are seeking a highly skilled and empathetic Senior CX Researcher to deliver deep customer insights across our leading automotive client's mobile App Operations (App Ops) and Web Operations (Digital Experience - DX) teams. This hybrid role is for a strategic researcher who will split their time 50/50 between these two critical areas, fostering a holistic understanding of the customer journey and ensuring a seamless, high-quality experience across all digital touchpoints.
You will be instrumental in uncovering user needs, behaviors, and motivations, translating them into actionable recommendations that drive product strategy, design decisions, and ultimately, customer satisfaction and loyalty within the automotive ecosystem. You'll be the voice of the customer, directly influencing the evolution of the client's key digital products.
What you’ll be doing:
You are a highly motivated, self-sufficient, and top-tier Senior CX Researcher with a passion for understanding people and solving complex problems. Your expertise spans a wide range of research methodologies, and you are adept at synthesizing diverse data points into clear, compelling narratives that drive business impact.
- Strategic Research Planning & Execution (Across App & Web):
- Develop and execute comprehensive research plans, utilizing a blend of qualitative and quantitative methodologies tailored to specific product and business objectives within both App Ops and Web Ops (DX).
- Design, facilitate, and moderate a variety of research activities, including in-depth interviews, usability testing (on desktop and mobile devices), contextual inquiries, focus groups, surveys, card sorting, and tree testing.
- Manage participant recruitment, screening, and scheduling for research studies, ensuring diverse and representative samples.
- Champion user-centered design principles and a research-driven approach throughout both App Ops and Web Ops (DX) teams.
- App Operations Focus (Approx. 50%):
- Conduct specialized research into mobile app user behavior, covering aspects like onboarding flows, feature discoverability and adoption, in-app navigation, notification preferences, integration with vehicle features, and overall app performance sentiment.
- Evaluate existing and proposed app functionalities to identify pain points, usability issues, and opportunities for experience enhancement within the App Operations lifecycle.
- Analyze mobile-specific analytics data (e.g., app usage metrics, crash reports, session recordings) to inform research questions and validate findings.
- Web Operations (DX) Focus (Approx. 50%):
- Lead research efforts for the client's website and other digital platforms, focusing on user journeys related to vehicle configuration, online purchasing, service booking, lead generation, content consumption, and brand engagement.
- Investigate website information architecture, navigation structures, content effectiveness, and conversion funnels to identify friction points and optimization opportunities.
- Utilize web analytics data (e.g., Google Analytics, Adobe Analytics, heatmaps) to identify areas requiring deeper qualitative investigation.
- Analysis, Synthesis & Communication:
- Analyze research data from various sources (qualitative feedback, quantitative metrics) to identify patterns, themes, and actionable insights.
- Synthesize complex findings into clear, concise, and compelling deliverables such as research reports, personas, journey maps (detailing cross-channel experiences), user flows, and actionable recommendations.
- Present research findings and recommendations to diverse stakeholders, from product managers and designers to marketing teams and C-suite executives, adapting communication style and level of detail as appropriate.
- Maintain a centralized repository of research insights, ensuring findings are discoverable and utilized across both App Ops and Web Ops (DX) teams.
What we want from you:
- Extensive Research Experience: 5+ years of hands-on experience as a UX Researcher, CX Researcher, or similar role, demonstrating a broad command of qualitative and quantitative research methodologies.
- Automotive Industry Acumen: A demonstrated passion for and understanding of the automotive industry, customer segments, vehicle ownership lifecycle, and the role of digital services in modern motoring.
- Dual-Platform Expertise: Proven experience conducting research across both mobile applications (iOS and Android) and complex web platforms, understanding the unique constraints and opportunities of each.
- Methodological Versatility: Expertise in designing and executing a wide range of research methods, including but not limited to: usability testing, in-depth interviews, surveys, A/B test analysis, contextual inquiry, and ethnographic studies.
- Analytical & Data-Driven: Strong analytical skills with the ability to interpret complex data from various sources (analytics platforms, research studies) and translate it into actionable design and business insights.
- Collaboration & Adaptability: Exceptional collaboration skills, with the ability to seamlessly transition between and effectively support two distinct teams (App Ops and Web Ops/DX) with competing priorities.
- Communication & Storytelling: Excellent written and verbal communication skills, with the ability to create compelling narratives from research findings and influence stakeholders at all levels.
- Tool Proficiency: Proficiency with research tools (e.g., UserTesting.com, Qualtrics, Optimal Workshop), analytics platforms (e.g., Google Analytics, Adobe Analytics, Mixpanel, Firebase), and design collaboration tools (e.g., Figma for reviewing prototypes).
- Strategic & Proactive: Ability to proactively identify research needs, frame problems, and define opportunities that align with business objectives, rather than just responding to requests.
- Empathy & Customer Advocacy: A deep-seated empathy for the customer and a relentless drive to advocate for their needs throughout the product development lifecycle.
- Agile Environment Experience: Comfortable operating within agile development methodologies, delivering timely insights to inform iterative product development.
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
CX Researcher (Customer Journey)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are seeking an experienced and insight-led CX Researcher to join a dedicated Customer Journey workstream supporting a high-profile automotive client. This role is focused on understanding and improving the end-to-end customer journey across key automotive experiences — from initial brand discovery and vehicle research through to purchase, ownership, servicing, retention, and loyalty interactions.
Working closely with CX Strategists, UX Designers, Service Designers, Analysts, Content Strategists, Product teams, and client stakeholders, you will help uncover customer needs, pain points, behavioural patterns, and opportunity areas across both digital and broader connected customer experiences. You will play a critical role in ensuring customer insight directly informs journey design, prioritisation, service improvements, and strategic decision-making across the account.
This is a highly collaborative role suited to someone who enjoys connecting customer behaviour, operational realities, and business objectives into actionable recommendations that improve experience quality and drive measurable outcomes.
Key Responsibilities:
- Customer Journey Research & Insight Generation:
- Plan and conduct qualitative and quantitative customer research focused on understanding end-to-end automotive customer journeys across multiple touchpoints and channels.
- Identify customer pain points, unmet needs, behavioural drivers, and moments of friction throughout the ownership and purchase lifecycle.
- Conduct a range of research methodologies including customer interviews, contextual research, surveys, usability testing, diary studies, journey reviews, ethnographic research, and stakeholder workshops.
- Synthesise complex research findings into clear, actionable insights that inform customer journey improvements and strategic recommendations.
- Support journey-focused discovery initiatives across areas such as vehicle research, online and offline purchasing experiences, ownership journeys, servicing, aftersales, retention, and loyalty.
- Help establish a deeper understanding of evolving customer expectations within the automotive landscape.
- Customer Journey Mapping & Experience Strategy:
- Create and maintain customer journey maps, service blueprints, personas, behavioural frameworks, and ecosystem maps that help visualise and communicate customer experiences.
- Analyse interactions across digital and non-digital touchpoints to identify opportunities for greater consistency, efficiency, and customer satisfaction.
- Support the definition of customer-centric strategies and recommendations aligned to business objectives and operational priorities.
- Collaborate with UX, Service Design, Product, Marketing, and Operational teams to ensure customer insight is embedded throughout design and delivery processes.
- Help prioritise journey improvements based on customer impact, feasibility, and commercial value.
- Data, Insight & Continuous Improvement:
- Collaborate with analytics and optimisation teams to combine behavioural data with qualitative customer insight.
- Use customer feedback, analytics, VOC data, operational insight, and performance reporting to identify emerging trends and opportunities.
- Support experience measurement frameworks and ongoing journey performance evaluation.
- Contribute to continuous improvement initiatives by helping validate hypotheses, measure outcomes, and refine recommendations over time.
- Advocate for evidence-based and customer-centred decision making across the wider programme.
- Collaboration & Stakeholder Engagement:
- Work collaboratively with CX Strategists, UX Designers, Service Designers, Analysts, Product Owners, Content Strategists, Developers, Program Managers, and client stakeholders.
- Facilitate workshops, collaborative working sessions, and playback presentations with both internal teams and client stakeholders.
- Present research findings and journey insights clearly and confidently to audiences ranging from delivery teams to senior leadership.
- Help align cross-functional teams around customer needs, experience priorities, and strategic opportunity areas.
- Contribute positively to team culture, ways of working, and the ongoing maturity of customer journey thinking across the account.
What we want from you:
- Strong experience in CX Research, UX Research, Service Design Research, Customer Insight, or related disciplines.
- Proven experience researching and analysing end-to-end customer journeys across digital and service ecosystems.
- Strong understanding of customer-centred design principles, behavioural insight, and journey mapping methodologies.
- Experience conducting both qualitative and quantitative research using a variety of methodologies.
- Ability to synthesise large volumes of research and operational information into clear, actionable recommendations.
- Strong experience creating customer journey maps, service blueprints, personas, insight reports, and strategic frameworks.
- Experience working across complex, enterprise, or multi-channel customer environments.
- Strong stakeholder management, workshop facilitation, and presentation skills.
- Ability to balance strategic thinking with hands-on delivery within fast-paced and evolving programmes.
- Strong collaboration skills with the ability to work effectively across CX, UX, product, analytics, content, and operational teams.
- Excellent communication and storytelling skills with the ability to make complex customer insight accessible and impactful.
- Automotive, retail, mobility, travel, financial services, or other customer experience-led industry experience is advantageous but not essential.
- A proactive, curious, and empathetic mindset with a passion for improving customer experiences through insight-led thinking.
- A strong portfolio showcasing customer research approaches, journey mapping, and measurable experience improvements is essential.
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
CX Researcher (Web Operations)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are seeking an experienced and insight-driven CX Researcher to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. This role is ideal for someone passionate about understanding customer behaviour, uncovering actionable insights, and helping shape data-informed digital experiences across complex web ecosystems.
Working closely with UX Designers, UI Designers, Analysts, Optimisation specialists, Content Strategists, Developers, Product Owners, and client stakeholders, you will play a key role in identifying customer needs, pain points, behaviours, and opportunities across the client’s digital platforms. You will help ensure customer insight sits at the centre of experience design, optimisation, and operational decision-making across the Web Ops (DX) environment.
This is a highly collaborative role suited to someone comfortable balancing strategic research initiatives with fast-paced operational support, helping continuously improve customer journeys, digital performance, and overall experience quality through evidence-based recommendations.
Key Responsibilities:
- Customer Research & Insight Generation (Web Operations / Digital Experience Focus):
- Plan, conduct, and synthesise qualitative and quantitative research activities across the client’s web ecosystem.
- Deliver actionable customer insights that help shape UX improvements, optimisation initiatives, content strategies, and broader digital experience decisions.
- Conduct a range of research methodologies including user interviews, usability testing, surveys, diary studies, heuristic reviews, competitor analysis, behavioural analysis, and stakeholder workshops.
- Analyse customer pain points, friction areas, and unmet needs across key automotive customer journeys including research, purchase consideration, ownership, and servicing experiences.
- Support ongoing operational and optimisation initiatives by identifying opportunities for continuous improvement across digital touchpoints.
- Translate complex findings into clear, digestible insights and recommendations for both technical and non-technical stakeholders.
- Data-Informed Experience Optimisation:
- Collaborate closely with analytics and optimisation teams to combine behavioural data with qualitative customer insight.
- Support CRO and experimentation initiatives by helping define hypotheses, evaluate user behaviour, and validate design decisions.
- Use analytics platforms, heatmaps, session recordings, surveys, and customer feedback tools to identify experience improvement opportunities.
- Help measure the effectiveness of digital experiences and contribute to ongoing optimisation roadmaps.
- Advocate for evidence-based decision making across the wider DX team and client organisation.
- Customer Journey & Experience Strategy Support:
- Develop customer journey maps, personas, behavioural frameworks, and insight reports that support experience strategy and design decision-making.
- Help identify end-to-end customer experience opportunities across multiple channels and touchpoints.
- Support workshops and collaborative sessions to align stakeholders around customer needs, priorities, and opportunity areas.
- Contribute to the definition of customer-centric frameworks, principles, and ways of working within the Web Ops (DX) team.
- Ensure customer insight is effectively integrated into product, content, UX, and optimisation workflows.
- Collaboration & Stakeholder Engagement:
- Work collaboratively with UX Designers, UI Designers, Content Strategists, Analysts, Developers, Product Owners, Program Managers, and client stakeholders.
- Present research findings, insights, and recommendations clearly and confidently to diverse audiences ranging from delivery teams to senior stakeholders.
- Collaborate with cross-functional teams to ensure research outputs are actionable, measurable, and aligned to business objectives.
- Support the prioritisation of customer experience opportunities based on user impact, feasibility, and commercial value.
- Contribute positively to team culture, research maturity, and continuous improvement initiatives within the DX team.
What we want from you:
- Strong experience in CX Research, UX Research, Service Design Research, or related customer insight disciplines within digital environments.
- Proven experience conducting and synthesising both qualitative and quantitative research methodologies.
- Strong understanding of digital customer journeys, user behaviour analysis, and customer-centred design principles.
- Experience working across complex web ecosystems, digital products, or enterprise-level platforms.
- Ability to translate research findings into clear, actionable insights and strategic recommendations.
- Strong experience creating research outputs including journey maps, personas, insight reports, workshop outputs, and behavioural analysis.
- Familiarity with analytics, experimentation, CRO, and behavioural insight tools and methodologies.
- Strong workshop facilitation, stakeholder engagement, and presentation skills.
- Comfortable working within fast-paced operational environments managing multiple concurrent priorities and research requests.
- Strong collaboration skills with the ability to work effectively across UX, UI, analytics, optimisation, content, and development teams.
- Excellent communication and storytelling skills with the ability to simplify complex information for varied audiences.
- Automotive, retail, eCommerce, or premium consumer brand experience is advantageous but not essential.
- A proactive, curious, and solutions-focused mindset with a passion for improving customer experiences through insight-led decision making.
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA #LI-AS1
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
Technical Writing Manager (f/m/d)
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About the Opportunity
We’re looking for a Technical Writing Manager (f/m/d) to own our documentation strategy end-to-end—elevating the quality, consistency, and discoverability of Contentful’s technical content. In this role, you will shape processes and frameworks, refine workflows, coordinate localization efforts for our product UI and documentation, and help build a world-class knowledge base for developers, marketers, and authors alike.
You are proactive, curious, and comfortable with ambiguity. You investigate deeply, bring structure where it’s missing, and drive clarity in complex problem spaces. Your work will meaningfully influence how customers adopt and scale with Contentful, directly contributing to our success at the enterprise level.
What to expect?
As the Technical Writing Manager (f/m/d), you will manage a Technical Writing Team and ensure documentation is to a high standard and have a passion for enhancing localisation in our product:
Drive High-Quality Documentation
- Lead and develop a small team of Technical Writers.
- Develop a holistic documentation strategy covering processes, tooling, delivery frameworks, and customer-feedback loops for continual improvement.
- Conduct regular reviews and provide coaching to help writers grow and increase their customer impact.
- Produce industry-leading technical content, including API documentation, release notes, how-to guides, and FAQs
- Review, test, and edit content from non-writer contributors
- Identify gaps in Contentful’s knowledge presence and work cross-functionally to address them
- Partner with product managers, engineers, designers and customer-facing teams to develop content when needed
- Contribute to the Help Center to make Contentful more approachable for developers, marketers, and editors
- Establish repeatable checklists and process checkpoints for successful documentation releases
- Build mechanisms for customer feedback to guide documentation improvement
Own Localization
- Act as the subject-matter expert on product UI, documentation localization and co-ordination efforts around localization of our product.
- Act as the subject-matter expert on product UI and documentation localization.
- Drive and execute localization strategy to ensure Contentful product UI and documentation is accessible to a global audience.
What you need to be successful
Required Skills
- Expertise in localization practices and workflows
- Exceptional attention to detail and strong organizational skills
- Strong technical writing skills
- Excellent communication and interpersonal skills
- Strong process orientation with a passion for operational excellence
- A growth mindset with a desire to learn and help others learn
Preferred Experience
- Familiarity with API documentation and docs-as-code workflows
- Engineering background or technical skills
- Demonstrated experience managing or leading teams
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best
#LI-remote #LI-AT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Strategic Alliances Manager (f/m/d)
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About the Opportunity
Contentful is seeking a German-speaking Strategic Alliance Manager to lead our enterprise-aligned partnerships across the DACH region. In this role, you will drive strategic collaboration with a portfolio of global and regional agency and systems integrator partners, as well as leading regional agencies that play a critical role in enterprise digital transformation.
You will work in close alignment with enterprise sales leadership to identify, develop, and win strategic opportunities within key accounts, ensuring partners are embedded into account strategies and joint go-to-market motions. The role is responsible for translating Contentful’s partner strategy into tangible outcomes: pipeline creation, enterprise deal influence, and scalable joint offerings.
This position requires a highly collaborative and entrepreneurial leader who can navigate complex enterprise environments, build trusted executive relationships with partners, and mobilise cross-functional teams across sales, marketing, product, and solution engineering.
As part of Contentful’s partnerships organization, you will help extend the reach of our platform through a high-impact ecosystem that drives customer success, innovation, and enterprise growth.
What to expect?
- A highly collaborative environment working closely with enterprise sales, solutions engineering, and partner leadership
- The opportunity to shape Contentful’s strategic partner ecosystem in one of our most important regions
- A role with clear impact on enterprise growth, pipeline generation, and customer success
Drive strategic partnerships in DACH
- Own and develop relationships with a portfolio of global systems integrators and leading regional agency partners aligned to enterprise opportunities in the DACH region.
- Serve as the primary liaison between partner organizations and Contentful’s enterprise sales teams, ensuring strong alignment on account strategy and customer outcomes.
Lead joint go-to-market strategy
- Develop and execute joint go-to-market plans with strategic partners focused on enterprise customers.
- Identify and activate new joint sales plays, industry solutions, and integrated offerings with partners.
Accelerate enterprise pipeline and revenue
- Drive partner-sourced and partner-influenced pipeline, contributing directly to SQL generation and ACV growth.
- Lead account mapping and joint account planning with enterprise sales teams and partners.
- Support partners in identifying new opportunities and positioning Contentful in large-scale transformation programmes.
Build ecosystem momentum
- Work cross-functionally with partner marketing, product, and field teams to enable partners and activate strategic initiatives.
- Champion partner engagement across the organization, ensuring Contentful teams leverage partners effectively in enterprise pursuits.
What do you need to be successful?
- 5+ years of experience in enterprise partner management, alliances, or ecosystem development within a SaaS, digital platform, or agency/SI environment
- Experience working with systems integrators, digital agencies, or consulting partners
- Fluency in German and English
- Strong understanding of enterprise digital platforms, ideally including martech, CMS, composable architecture, or commerce ecosystems
- Demonstrated experience building and executing joint GTM strategies with partners
- Track record of driving partner-sourced or partner-influenced enterprise pipeline
- Experience with enterprise account planning and account mapping in collaboration with sales teams
- Strong executive communication, presentation, and facilitation skills
- Ability to navigate complex organizations and build trusted relationships across sales, marketing, product, and engineering
- A strategic mindset with the ability to translate complex ecosystem opportunities into clear execution frameworks
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Software Engineer - Backend & Infrastructure (f/m/d)
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About the Opportunity
As a Senior Software Engineer focused on content storage infrastructure domain you will be responsible for innovating and maintaining Contentful’s underlying storage infrastructure and adjacent services. You will work on the very foundation of Contentful that our teams build on top of, but also have the opportunity to directly impact our customers’ experience with scalability and performance features.
You’ll join a team of thoughtful, collaborative engineers who support each other, share knowledge freely, and work closely with teams across domains. If you’re someone who thrives on responsibility and takes pride in building highly scalable and reliable systems that enable others - this might be the right place for you.
The team is placed in the infrastructure group.
What to expect?
- You’ll further design and develop our content storage infrastructure is foundational to the billions of requests we are serving today
- You’ll work with AWS using Terraform and Infrastructure-as-Code best practices
- You’ll collaborate closely with teams in the content storage and delivery domains
- You’ll develop and maintain services written in Typescript and Go
- You’ll help us stay ahead of operational risks - anticipating bottlenecks or failure points before they cause problems.
What you need to be successful?
- Proven experience in software development and systems engineering experience
- Strong understanding of relational database engines (preferably PostgreSQL)
- Thorough AWS knowledge across core services: RDS, S3, Lamda, SNS/SQS
- Terraform and Kubernetes expertise
- Kafka experience is a plus
- Proficiency in at least one modern programming language (Typescript, Go)
- Experience with observability stacks (metrics, logs, tracing) and tools like Splunk and DataDog
- Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.
- Collaborative Mindset: Ability to work effectively in a team environment
- Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.
- Excellent English communication skills, verbal and written (German not required).
- A collaborative mindset: you're helpful, respectful, and enjoy sharing knowledge
- Ability to context switch, work through ambiguity, and contribute across multiple workstreams
- You lead by example, mentor others, and embrace a culture of safe experimentation and continuous improvement
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Security Analyst (f/m/d)
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About the Opportunity
Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.
We are looking for a committed and driven Senior Security Analyst with experience performing analysis and incident management of information security events, as well as experience contributing directly to the growth of and design of a security program. As a Senior Security Analyst, you will have daily alert investigation and incident response responsibilities, but you will be empowered to proactively drive change to shape and support the growth of our Security program.
Candidates should have experience triaging new and unfamiliar alerts, leading technical workstreams in incidents, or leading all aspects of medium scale incidents. They should have experience creating and maintaining high quality threat detection and demonstrate knowledge and understanding of common Information Security principles and frameworks, coupled with excellent communications skills and a continuous desire to learn and grow.
You will be expected to work independently, work as a part of a global dispersed team, and partner with stakeholders throughout the organization to ensure comprehensive risk mitigation while reducing impact to end users throughout the organization.
What to expect?
- Perform daily alert investigation and response in a hybrid environment.
- Conduct detail-oriented analysis across challenging and complex ecosystems.
- Communicate investigation and threat updates to technical and non technical senior leaders.
- Work collaboratively across internal functions to identify, respond, and remediate security issues.
- Investigate and lead incidents of medium size and complexity.
- Investigate vulnerability exploitation and support remediation inline with vulnerability programs.
- Collaborate with the team and actively assist in major response exercises.
- Drive continuous improvement across all aspects of threat detection and response.
- Create processes, documentation, and runbooks to support a rapidly growing team.
- Identify systemic issues and collaborate on approaches to address root causes.
- Collaborate on threat models by incorporating detection use cases into designs.
- Identify and lead efforts to improve efficiency, response, detection, and preventative measures.
- Design and build detection logic across multiple platforms (e.g., SIEM, EDR, etc.)
- Play an active role in scaling Operation practices by contributing to team roadmaps.
- Provide delightful and informative interactions with all end users.
- Proactively identify opportunities for user training and awareness programs.
- Provide insights and input on tool selection to help grow our cybersecurity portfolio.
What you need to be successful
- 5+ years of Security Operations experience, including alert triage and investigation
- 2+ detection and tuning experience, inclusive of Security Operations experience
- 2+ years of Security Incident Response experience
- Ability to support on call and occasional off-hours incident response efforts
- Proficiency in analysis fundamentals (e.g., log analysis, live response, forensics, etc.)
- Mastery of investigation methods and adept at handling new and unfamiliar cases.
- Firm understanding of attacker Tactics, Techniques, and Procedures
- Proficiency in attacker techniques in cloud-native and traditional environments.
- Strong technology fundamentals (e.g., OSI Model, TCP/IP, Layer 7 protocols , etc.)
- Ability to perform detailed host analysis on Mac, Windows, & Linux systems.
- Hands-on experience using security technologies (e.g., SIEM, EDR, AntiVirus, etc.)
- Hands-on experience with malware analysis using dynamic and static analysis tools.
- Expertise in AWS audit and security services to investigate cloud centric threats
- Proficiency investigating incidents across SaaS platforms and identity systems
- Experience performing investigations in cloud service providers (e.g., AWS, GCP, Azure, etc.)
- Practical experience with cross-platform and hybrid environment investigations
- Ability to interpret designs and enumerate actionable detection use cases
- Familiarity with modern engineering and detection engineering practices
- Practical mindset to balance business needs with security requirements.
- A drive for change through continuous improvement
- Capable of working independently but possesses a collaborative mindset
- Comfortable working with a geographically dispersed team.
- Experience working independently and as part of a team
- Ability to work in a fast-paced environment, often juggling multiple tasks, alerts, and incidents
- Passion for solving complex security problems in innovative and scalable ways
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
#LI-KH1 #LI-Hybrid
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Product Operations Manager (f/m/d)
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About the Opportunity
We’re a mid-sized, globally distributed B2B SaaS company empowering organizations with innovative digital solutions. With a strong product-led culture and international customer base, we’re scaling rapidly—and we’re looking for a Senior Product Operations Manager to bring structure, clarity, and strategic visibility to our growing product organization.
What to Expect
- Drive operational excellence by optimizing product development workflows, team rituals, and cross-functional coordination
- Lead program execution for complex product operations initiatives, ensuring alignment with company objectives and timely delivery
- Improve tooling and automation by identifying, implementing, and maintaining systems that streamline workflows and reduce manual effort
- Analyze reporting and metrics to generate insights and partner with Business Analysts on improvement initiatives
- Manage risks and dependencies by proactively identifying roadblocks and driving resolution across teams
- Develop training and enablement resources, including documentation and onboarding materials for product teams
- Facilitate cross-functional communication across product, design, engineering, marketing, and customer success
- Advocate for product operations to increase alignment, transparency, and collaboration across the organization
- Collaborate globally with distributed teams across time zones and cultural contexts
- Step into a high-impact, visible role within a growing SaaS organization
- Join a collaborative, empowered product team with a strong global culture
- Benefit from a flexible hybrid work setup
What You Need to Be Successful
- 5+ years of experience in Product Operations, Program Management, or a similar role, ideally in a B2B SaaS company
- Proven track record of leading and scaling operational processes in cross-functional product organizations
- Experience with tools such as Jira, Confluence, Asana, and Coupa, plus data/reporting platforms (e.g., Looker, Tableau, Google Sheets)
- Strong analytical skills with the ability to define and track operational KPIs
- Systems-thinking mindset with strong organizational skills, attention to detail, and strategic perspective
- Excellent communication and stakeholder management skills, with the ability to influence across all levels
- Experience working with globally distributed teams
- Familiarity with change management practices
- Exposure to technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus
What’s in It for You
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive stock options to share in the success of our company
- Comprehensive healthcare (health/dental/vision) coverage for you and your dependents
- Fertility and family-building benefits to support your growing family
- Generous paid time off, including vacation days, sick days, education days, compassion days, and volunteer days
- Time off to care for and focus on your growing family
- Annual education budget to support your career growth
- Access to virtual and in-person events, workshops, and team activities for learning and networking
- Wellbeing stipend to support your physical, financial, and emotional health
- Monthly communication (phone/internet) stipend and hardware reimbursement
- New hire office equipment stipend to help you work at your best
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Area Sales Director
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About the opportunity
The position of the Area Sales Director Mid-Market EMEA (f/m/d) is a critical role in our EMEA Sales team and will be reporting to the Senior Vice President (SVP) of EMEA Sales. This is a first-line management role and you will be managing a team of Mid Market Account Executives, with the task to hire and develop the best talent in the market to strategically increase sales presence throughout EMEA .
As an experienced leader with a strong software sales background, you are responsible for supporting your team in collaborating across the business to drive mid-market pipeline, navigate complex procurement cycles, support and develop go-to-market initiatives and, act as a senior stakeholder for the customers and future customers in your region.
Since your role is quota carrying you own the regional forecast, identify and mitigate risks, tackle opportunities and constantly up-level your team through outstanding leadership and coaching.
What to expect?
- The role will assume leadership of a growing sales organization of Mid-Market Account Executives, to help drive complex deals into Mid-Market new and existing clients.
- Contribute to regional strategy with metrics, observations and market research
- Set and execute an aggressive customer acquisition strategy
- Create processes, set best practices and build replicable patterns for your regional go to markets initiatives
- Serve as senior stakeholder and point of escalation internally and in customer engagements
- Be a mentor and provide hands-on coaching and professional development for AEs and wider team
- Conduct weekly forecasts and oversee sales goals, metrics, and quota achievement
- Proactive collaboration with Business Development, Solution Engineering, Marketing, Recruitment, Product, , Partnerships and Customer Success teams to align regional strategy
What you need to be successful?
- 10 years total SaaS sales experience, with a minimum of 3 should be in leadership
- German Language beneficial but not essential
- Experience selling across Europe to billion-dollar-plus revenue businesses
- Experience selling multi-six-figure new business and expansion ACV.
- Strong track record of recruiting, developing and retaining a high-performing mid market sales organization
- Experience with common qualifications and sales methodologies
- You’re data-driven and have an analytical approach to identifying trends in pipeline and performance
- You’re a highly effective and empathetic communicator
- Proven track record of building satisfied, loyal and referenceable customers
- Consistent overachievement of quota and revenue goals
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Area Vice President, Mid-Market
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About the opportunity
The position of Area Vice President, Mid-Market EMEA (f/m/d)is a critical leadership role within our EMEA Sales organisation, reporting directly to the SVP EMEA & APAC.
This role carries both first-line and second-line management responsibilities, leading a team of Mid-Market Sales Managers and their respective Account Executives. You will be responsible for building, scaling, and developing a high-performing regional sales organisation focused on organisations across EMEA with revenues between $100m and $1bn USD.
As a senior sales leader with a strong SaaS background, you will drive regional strategy, operational excellence, and consistent revenue growth across the Mid-Market segment. You will partner cross-functionally to accelerate pipeline generation, optimise go-to-market execution, navigate complex procurement cycles, and act as an executive stakeholder for strategic customers within your region.
As a quota-carrying leader, you own the regional forecast, proactively identify and mitigate risks, capitalise on opportunities, and continuously elevate performance through structured coaching, talent development, and strong sales leadership.
What to expect?
- Lead and scale a growing Mid-Market sales organisation across EMEA, managing both Sales Managers and Account Executives
- Drive new business acquisition and expansion across organisations with $100m–$1bn revenue
- Define and execute the regional Mid-Market strategy aligned to broader EMEA & APAC objectives
- Build repeatable, scalable processes and best practices to drive predictable revenue growth
- Own regional forecasting, pipeline health, and quota attainment across multiple teams
- Develop leadership capability within first-line managers through coaching and mentorship
- Serve as senior point of escalation internally and in strategic customer engagements
- Contribute to regional strategy through data-driven insights, performance metrics, and market intelligence
- Collaborate proactively with Business Development, Solution Engineering, Marketing, Recruitment, Product, Partnerships, and Customer Success to ensure strong regional alignment
- Foster a high-performance culture focused on accountability, customer value, and continuous improvement
What you need to be successful?
- 10+ years of SaaS sales experience, with significant experience in Mid-Market or Enterprise segments
- Minimum 5+ years in sales leadership, including managing managers (second-line leadership experience preferred)
- Strong experience selling into organisations with $100m–$1bn revenue across EMEA
- Proven success in closing and scaling multi-six-figure new business and expansion ACV
- Demonstrated ability to recruit, develop, and retain high-performing sales managers and Account Executives
- Experience implementing and driving consistent sales methodologies and qualification frameworks
- Strong analytical and data-driven approach to forecasting, pipeline management, and performance optimisation
- Highly effective communicator with strong executive presence and stakeholder management capability
- Track record of building loyal, referenceable customers across diverse European markets
- Consistent overachievement of quota and revenue targets
- German language skills beneficial but not essential
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Business Development Representative, Commercial- French speaking (f/m/d)
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About the opportunity
Contribuez à façonner l'avenir numérique et à offrir des expériences exceptionnelles aux clients ! Une carrière passionnante vous attend au sein de notre équipe de vente. Posez votre candidature dès maintenant !
At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our French customer base on a fluent French language level.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.
This position is one of the first touch-points that our French customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the French region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!
Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.
Please note this is an onsite role. Our office is located in central London.
What to expect?
- Focus on lead generation within the French market
- Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings
- Proactively engage with and reach out to new prospects
- Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
- Collaborate with assigned Account Executives, handing off qualified prospects
- Successfully reach pipeline targets on a monthly, quarterly, and annual basis
- Build relationships with key decision-makers across a number of industries
What do you need to be successful?
What do you need to be successful?
- Minimum 6-9 months outbound BDR experience
- Full written and oral fluency in French and English
- College / University Degree educated
- Excellent oral and written communication skills
- Seeks to understand the customer’s needs, objectives and challenges
- Ability to proactively qualify customer needs
- Ability to understand the business opportunity, and to articulate it to the sales team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
- Ability to build rapport with prospects, colleagues and other stakeholders
- Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
- Willingness to travel (up to 10%)
- Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
- Detail oriented and data driven
- Technical understanding and keen interest for technology
- Customer-first mindset, where you and company wins by helping our customers to be successful.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career.
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- New hire office equipment stipend. Get the gear you need to work at your best
#LI-KT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Business Development Representative, Enterprise - French speaking (f/m/d)
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About the opportunity
Rejoins-nous pour façonner l’avenir numérique et offrir des expériences client exceptionnelles! Une carrière passionnante t’attend au sein de notre équipe Sales. Postule dès maintenant!
At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our French customer base on a fluent French level.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.
This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business.
Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training. The program consists of multiple levels, which gives more responsibility and earning potential.
Please note this is an onsite role; our offices are based in Central London.
What to expect?
- Gain in-depth knowledge of customers, industry, Contentful’s solution offering
- Effectively manage campaigns and reach out to new prospects
- Lead generation activities including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
- Send weekly activity reports to sales leadership
- Collaborate with assigned Account Executives, handing off qualified prospects
- Educate AEs on the complete qualification meeting details (SLAs)
- Successfully meet or exceed opportunity and pipeline targets on a monthly, quarterly and annual basis
- Build relationships with decision-makers and key executives in all industries and verticals
What you need to be successful?
- 1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous or:
- 1-2 years experience in a quota carrying/ performance oriented role, or
- 1-2 years experience with outbound customer prospecting
- Language fluency in English and French
- Excellent oral and written communication skills
- Seeks to understand the customer’s needs, objectives and challenges
- Ability to proactively qualify customer needs
- Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
- Ability to build rapport with prospects, colleagues and other stakeholders
- Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
- Willingness to travel (up to 10%)
- Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
- Detail oriented and data driven
- Ability to work with standard software such as Salesforce, etc.
- Interest in technology and willingness to learn about Contentful's solutions
- Customer-first mindset, where you and company wins by helping our customers to be successful.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
#LI-Onsite
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Business Development Representative, Enterprise- German speaking (f/m/d)
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About the opportunity
Gestalten Sie mit uns die digitale Zukunft und liefern Sie außergewöhnliche Kundenerlebnisse! In unserem Vertriebsteam erwartet Sie eine spannende Karriere. Jetzt bewerben!
At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our DACH customer base on a fluent German level.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.
This position is one of the first touch-points that our German speaking customers (DACH region- Germany, Austria & Switzerland) and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the DACH region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!
Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.
Please note this is an onsite role.
What to expect?
- Focus on lead generation within the DACH Market (Germany, Austria & Switzerland)
- Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings
- Proactively engage with and reach out to new prospects
- Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
- Collaborate with assigned Account Executives, handing off qualified prospects
- Successfully reach pipeline targets on a monthly, quarterly, and annual basis
- Build relationships with key decision-makers across a number of industries
What do you need to be successful?
- 1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous
- Interest in a career in sales, lead generation, or any other customer-facing function
- Language fluency in English and German is mandatory
- Excellent oral and written communication skills
- Seeks to understand the customer’s needs, objectives and challenges
- Ability to proactively qualify customer needs
- Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
- Ability to build rapport with prospects, colleagues and other stakeholders
- Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
- Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
- Detail oriented and data driven
- Ability to work with standard software such as Salesforce, etc.
- Interest in technology and willingness to learn about Contentful's solutions
- Customer-first mindset, where you and company wins by helping our customers to be successful.
- Willingness to travel (up to 10%)
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career.
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- New hire office equipment stipend. Get the gear you need to work at your best
#LI-KT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Business Development Representative, Enterprise- Spanish speaking (f/m/d)
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About the opportunity
At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our Spanish customer base on a fluent Spanish level.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.
This position is one of the first touch-points that our Spanish speaking customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the Spain region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!
Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.
Please note this is an onsite role.
What to expect?
- Focus on lead generation within the Spanish Market
- Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings
- Proactively engage with and reach out to new prospects
- Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
- Collaborate with assigned Account Executives, handing off qualified prospects
- Successfully reach pipeline targets on a monthly, quarterly, and annual basis
- Build relationships with key decision-makers across a number of industries
What do you need to be successful?
- 1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous
- Interest in a career in sales, lead generation, or any other customer-facing function
- Language fluency in English and Spanish is mandatory
- Excellent oral and written communication skills
- Seeks to understand the customer’s needs, objectives and challenges
- Ability to proactively qualify customer needs
- Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
- Ability to build rapport with prospects, colleagues and other stakeholders
- Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
- Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
- Detail oriented and data driven
- Ability to work with standard software such as Salesforce, etc.
- Interest in technology and willingness to learn about Contentful's solutions
- Customer-first mindset, where you and company wins by helping our customers to be successful.
- Willingness to travel (up to 10%)
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career.
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- New hire office equipment stipend. Get the gear you need to work at your best
#LI-KT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Business Development Representative, Mid Market UKI (f/m/d)
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About the Opportunity
At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our UKI customer base.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.
This position is one of the first touch-points that our UKI customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the UKI region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!
Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.
Please note this is an onsite role. Our office is located in Central London.
What to expect?
- Focus on lead generation within the UKI market
- Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings
- Proactively engage with and reach out to new prospects
- Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
- Collaborate with assigned Account Executives, handing off qualified prospects
- Successfully reach pipeline targets on a monthly, quarterly, and annual basis
- Build relationships with key decision-makers across a number of industries
What do you need to be successful?
- Minimum 6-9 months outbound BDR experience
- Full written and oral fluency in English
- College / University Degree educated
- Excellent oral and written communication skills
- Seeks to understand the customer’s needs, objectives and challenges
- Ability to proactively qualify customer needs
- Ability to understand the business opportunity, and to articulate it to the sales team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
- Ability to build rapport with prospects, colleagues and other stakeholders
- Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
- Willingness to travel (up to 10%)
- Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
- Detail oriented and data driven
- Technical understanding and keen interest for technology
- Customer-first mindset, where you and company wins by helping our customers to be successful.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career.
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- New hire office equipment stipend. Get the gear you need to work at your best
#LI-KT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Commercial Account Executive DACH (f/m/d)
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About the opportunity
As a Commercial Account Executive - DACH (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You’ll work closely with our partnership and customer success team to lead a consultative sales process, engaging with professional developers and business leaders in the DACH markets.
This role will require you to be in our Central London office 4 times a week.
What to expect?
- Self-generation of the pipeline through outbound motions in conjunction with marketing and partnership teams to help create new opportunities in regional accounts
- Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Manage RFI/RFQ requests with Contentful internal and customer teams
- Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams
- Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
- Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities
- Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
- Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer
What do you need to be successful?
- 3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive
- 1+ years of individual quota-carrying experience
- 1+ years of growing and expanding existing customer accounts
- Demonstrated expertise in closing $20-80k+ opportunities
- Ability to drive your own pipeline generation with outbound capabilities
- Fluent German language skills
Nice to have:
- Experience working with Partner ecosystems to work with customers.
- Understanding and experience working in product-led growth sales motions
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package, health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Customer Success Manager - Dedicated f/m/d)
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About the Opportunity
As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams, and amplify customer voices internally by driving continuous feedback into our product and customer teams.
This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December.
What to Expect
- Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts.
- Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning
- Understand and advise customers’ priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success
- Drive product adoption, customer satisfaction, and overall influence on customer health scores
- Lead effective and consistent customer Business Reviews based on the defined business goals of the customer
- Flag and proactively mitigate risks within a book of business
- Drive the renewal conversations to close with Contentful’s largest and most strategic logos.
- Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20.
- Close renewals on time and forecast them accurately to leadership weekly
- Create and drive customer close plans for renewal
- Translate customer insights into actionable feedback for our product and go-to-market teams, and follow up on progress and collaboration with PMs
- Prepare to travel ~25% annually for customer onsite meetings
What You Need to Be Successful
- A college / University Degree is highly preferred
- 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience.
- Excellent oral and written communication skills in English, as well as in either French or Italian
- Demonstrated success in meeting or exceeding sales or performance goals
- Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities to close independently
- Excellent oral and written communication skills: shows excellence in previous customer and internal engagements
- Collaborate effectively with cross-functional teams, including sales, product, and support
- Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools).
- Well-developed attention to detail and organization skills, i.e., follow processes, update the relevant systems diligently, and make suggestions on improvements where required
- Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers.
- Demonstrate a commitment to prioritizing customer success and aligning it with company goals
What’s in It for You
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package, health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Customer Success Manager, Dedicated (f/m/d)
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About the opportunity
As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams.
What to expect?
- Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts.
- Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning
- Understand and advise customers’ priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success
- Drive product adoption, customer satisfaction, and overall influence on customer health scores
- Lead effective and consistent customer Business Reviews based on the defined business goals of the customer
- Flag and proactively mitigate risks within a book of business
- Drive the renewal conversations to close with Contentful’s largest and most strategic logos.
- Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20.
- Close renewals on time and forecast them accurately to leadership weekly
- Create and drive customer close plans for renewal
- Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs
- Prepare to travel ~25% annually for customer onsite meetings
What you need to be successful?
- College / University Degree is highly preferred
- 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience.
- Excellent oral and written communication skills in English, as well as in either French or Italian
- Demonstrated success in meeting or exceeding sales or performance goals
- Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities to close independently
- Excellent oral and written communication skills: shows excellence in previous customer and internal engagements
- Collaborate effectively with cross-functional teams, including sales, product, and support
- Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools).
- Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required
- Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers.
- Demonstrate a commitment to prioritizing customer success and aligning it with company goals
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Customer Support Engineer (f/m/d)
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About the opportunity
Contentful’s Customer Support Engineers (f/m/d) are at the forefront of our efforts to assist customers who are building amazing websites, apps, and other digital experiences using cutting-edge technologies.
Working directly with developers from our customers, our Customer Support Engineers help some of them with massive scaling and others with getting started on new integrations. Through ticket-based assistance, they identify and research Contentful-related issues that users experience, and then troubleshoot and help resolve those issues. By providing this assistance, and escalating issues when necessary to our Engineering team, our Customer Support Engineers give our customers confidence that their needs are represented and addressed. Many large customers rely on Contentful to power their public websites, mobile apps, and other mission-critical parts of their business; our Customer Support Engineers play a vital role in enabling their success in doing so.
What to expect?
- A spirited group from around the globe, we keep things light-hearted while also solving difficult customer situations and creating new internal processes
- Intellectual curiosity and interpersonal relationship skills are core to what we do; we seek to understand the “why” and not just the “what”
- We practice empathy and the art of anticipating customer needs
What do you need to be successful?
- Minimum 2 years previous experience with a direct contribution in Support and/or Customer-facing processes and tools like; a ticketing system, in-app chat, shift handover, on-call coverage, service level agreements, escalation process, and incident response
- Experience working with APIs and API-based SaaS integrations
- Software development exposure/troubleshooting experience in one or more of our supported languages (JavaScript, Java, Ruby, .Net, PHP, Python, Objective-C, or Swift)
- A good understanding of how web applications and mobile apps are built and work
- Confidence with common UNIX-like command-line tools
- A track record of getting things done in an environment that combines collaboration and individual responsibility
- Ability to read server logs and process them to aggregate/analyze data
- An understanding of Agile processes or experience working in an Agile/Scrum environment
- Strong problem-solving skills
- Ability to clearly explain concepts and produce example code that complements the explanation
- Customer-centered, high level of empathy, and cross-team collaboration mindset
- Results and outcome-oriented; team focused
- Experience with working with global teams, open to cultural and thought diversity
- Excellent English communication skills, both verbal and written
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Director, Product Management (f/m/d)
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About the opportunity
We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation.
This is a hands-on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes.
This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast-evolving, AI-driven market.
What to expect
- Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery.
- Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities.
- Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.
- Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
- Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface.
- Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas.
- Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.
- Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.
- Drive clarity across multiple workstreams, balancing short-term delivery needs with longer-term strategic bets.
- Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.
- Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.
What you need to be successful
- Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data-focused product).
- Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.
- Strong hands-on product leadership: you are comfortable personally driving discovery, defining strategy, making trade-offs, and stepping into execution details when needed.
- Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.
- Proven track record in building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.
- Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders.
- Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.
- Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact.
- Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.
- You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.
- Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Engineering Manager - Workflows (f/m/d)
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About the Opportunity
We are looking for an Engineering Manager to lead one of Contentful’s highly leveraged platform teams: Workflows.
This team owns Contentful’s Orchestration Platform — the workflow + automation engine behind approvals, tasks, triggers, and action execution.
This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.
What to expect?
In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.
- Build and support high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.
- Partner closely with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.
- Enable platform adoption across teams through clear interfaces, documentation, migration support, and predictable release practices.
- Evolve the orchestration platform (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.
- Strengthen operational practices with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.
- Coach and develop engineers across levels, supporting growth, feedback, and sustainable delivery habits.
- Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.
What you need to be successful?
- We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:
- 2+ years of experience managing cross-functional development teams and delivering complex solutions with Product and Design partners.
- Comfortable working in ambiguity and change, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.
- Experience with platform or foundational teams where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.
- Technical breadth across modern web platforms and backend distributed systems; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).
- Familiarity with event-driven distributed systems concepts such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.
- Strong quality mindset for platforms: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).
- Product-minded: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.
- Strong collaboration across many stakeholders and teams, helping align on priorities, dependencies, and sequencing with transparency.
- People leadership strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.
- Familiarity with modern AI-enabled product development and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.
- Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.
Bonus:
- Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.
- Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Fullstack Software Engineer (f/m/d)
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About the Opportunity
Join Contentful as a Full Stack Software Engineer and Innovate with Automations, Workflows, and Collaboration Tools.
Become a part of the innovative team at Contentful, where we empower thousands of customers to manage content at scale. We're seeking talented Full Stack Software Engineers who are passionate about building scalable, high-performance applications using modern technologies. If you're excited about pushing the boundaries of what's possible in the domain of Automations, Workflows, and team collaboration within the Contentful ecosystem — and have experience with TypeScript, React, and Node.js — we'd love to have you on our team.
What to expect?
- Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class automation, workflow, and collaboration features for our customers.
- Full Stack Development: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js.
- Collaboration Tools Integration: Implement and integrate collaboration technologies to enhance team productivity and improve user experiences across the platform.
- Holistic Thinking: Consider components and systems while considering a holistic user experience.
- Rapid Problem-Solving: Quickly fix bugs and solve problems to enhance customer satisfaction.
- Data-Driven Development: Utilize analytics to inform product decisions and improve features.
- Continuous Improvement: Participate in code reviews and contribute to improving our development processes.
- Stay Current: Keep up-to-date with the latest industry trends especially in the domain of automations, workflows, and collaboration tools.
What you need to be successful?
- Proven Experience: Demonstrable experience as a Full Stack Software Engineer in a product development environment.
- Technical Proficiency: Strong skills in TypeScript, React, and Node.js. Interested in clean code practices and familiarity with enterprise architectural design patterns.
- Containerization and Orchestration: Experience with Docker and Kubernetes.
- Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP.
- Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.
- Collaborative Mindset: Excellent communication skills and the ability to work effectively in a team environment.
- Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.
Preferred:
- DevOps Practices: Understanding of CI/CD pipelines and DevOps methodologies.
- Past Project Experience: Previous experience working with automation engines and/or building collaboration features and team workflow tools highly appreciated but not required.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Mid Market Account Executive - DACH (f/m/d)
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About the opportunity
As a Mid Market Account Executive - DACH (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You’ll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders in the DACH markets.
This role will require you to be in our Central London office 2 or 3 times a week.
What to expect?
- Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts
- Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory.
- Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Manage RFI/RFQ requests with Contentful internal and customer teams
- Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams
- Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
- Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities
- Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
- Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer
What do you need to be successful?
- 3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive
- 1+ years of individual quota-carrying experience
- 1+ years of growing and expanding existing customer accounts
- Demonstrated expertise in closing $60-100k+ opportunities
- Ability to drive your own pipeline generation with outbound capabilities
Nice to have:
- Experience working with Partner ecosystems to work with customers.
- Understanding and experience working in product-led growth sales motions
- Native German language skills
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Mid Market Account Executive DACH (f/m/d)
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About the opportunity
As a Mid Market Account Executive - DACH (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You’ll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders in the DACH markets. This role will require you to be in our Central London office 2 or 3 times a week.
What to expect?
- Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts
- Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory.
- Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Manage RFI/RFQ requests with Contentful internal and customer teams
- Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams
- Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
- Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities
- Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
- Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer
What you need to be successful?
- 3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive
- 1+ years of individual quota-carrying experience
- 1+ years of growing and expanding existing customer accounts
- Demonstrated expertise in closing $60-100k+ opportunities
- Ability to drive your own pipeline generation with outbound capabilities
Nice to have:
- Experience working with Partner ecosystems to work with customers.
- Understanding and experience working in product-led growth sales motions
- Native German language skills
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Mid Market Account Executive - UKI (f/m/d)
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About the opportunity
At Contentful, we are always searching for top candidates to join our global team of Account Executives. We are particularly interested in individuals with experience in the UK and Ireland markets.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. In the first instance, a recruitment team member will be in touch to discuss your profile and explain more about Contentful.
Thank you for being so interested in Contentful. We will keep your application on file should a suitable opportunity arise.
As a Commercial Account Executive - UKI (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You’ll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders.
What to expect?
- Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts
- Drive expansion opportunities with existing clients in UKI territories
- Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Manage RFI/RFQ requests with Contentful internal and customer teams
- Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams
- Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
- Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities
- Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
- Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer
What do you need to be successful?
- 3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive
- 1+ years of individual quota-carrying experience
- 1+ years of growing and expanding existing customer accounts
- Demonstrated expertise in closing $60-100k+ opportunities
- Ability to drive your own pipeline generation with outbound capabilities
Nice to have:
- Experience working with Partner ecosystems to work with customers.
- Understanding and experience working in product-led growth sales motions
- Fluent language skills in any Eastern European language
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
#LI-Onsite #LI-MM3
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Optimization Strategist (f/m/d)
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About the opportunity
Contentful is looking for a Optimization Strategist (f/m/d) to join our Field team a business-minded subject matter expert who can walk into a room with a VP of Digital or CMO, command the conversation, and turn optimization and experimentation ambitions into committed business goals.
This is a revenue-impacting Field role that sits at the intersection of subject matter expertise and solution selling. Whether you've spent your career selling personalization platforms or you've led optimization and experimentation programs inside a large enterprise and developed a sharp commercial instinct along the way — what matters is that you can walk into a complex sales cycle, earn credibility fast, and move opportunities forward. The right candidate brings a genuine point of view on optimization — how to prioritize it, how to measure it, and how to communicate the vision to leaders who are still figuring out where to start.
What to expect?
1. Solution Selling & Field Engagement
- Partner with Account Executives to drive pipeline and move opportunities forward — bringing the optimization and experimentation credibility and executive presence that accelerates deals from interest to commitment.
- This role influences pipeline and revenue outcomes in partnership with AEs but does not carry an individual quota.
- Lead discovery and strategy sessions with senior digital and marketing leaders, mapping business objectives to concrete use cases, content and audience strategies, data flows, and experimentation patterns that make the case for Contentful Personalization and Analytics.
- Collaborate with Solution Engineers and Value Engineers to position Contentful Personalization within a customer's broader composable architecture — connecting the dots across CMSs, CDPs, CRMs, analytics platforms, AI models, and ecommerce.
2.Optimization Strategy & Advisory
- With deep domain expertise, guide prospects and customers through what a successful optimization and experimentation practice can look like — and what it takes organizationally to get there.
- Conduct structured enterprise discovery to assess where customers are today, where they can realistically go, and how to prioritize use cases, audiences, and channels to show early value.
- Advise on change management, governance models, operating structures, and organizational readiness — from experimentation processes to centers of excellence — that enable optimization and experimentation to scale across brands, regions, and teams.
3. Thought Leadership & Field Intelligence
- Represent Contentful as a subject matter expert on optimization and experimentation strategy in customer conversations, at industry events, and in partner engagements
- Bring structured field intelligence back to Product, GTM, and Marketing teams — surfacing patterns, gaps, and emerging trends that sharpen Contentful's positioning and roadmap.
What you need to be successful?
- A genuine point of view on optimization, experimentation, and analytics — combined with the commercial instinct to generate interest, build internal champions, and drive deals forward.
- Proven ability to engage C-suite and senior business leaders (CMO, CDO, CIO, Heads of Digital) and drive strategic investment decisions — whether through a sales cycle or an internal program.
- Deep familiarity with optimization and personalization platforms, A/B testing, segmentation, and experimentation in enterprise contexts — whether gained from selling platforms (e.g., Optimizely, Adobe, VWO) or running programs at scale inside an enterprise organization.
- 5+ years in optimization, digital experience, or analytics leadership — or 3+ years in enterprise presales or digital strategy. Most candidates will be stronger in one track. What's non-negotiable is genuine optimization expertise paired with commercial drive.
- Willingness to travel up to ~25%.
Highly Desired
- Direct experience selling or buying personalization and optimization platforms (e.g., Optimizely, Adobe Target, VWO, Dynamic Yield, Sitecore, or similar) — giving you a competitive and commercial frame of reference that's hard to replicate.
- Technical awareness of MACH and composable architectures — sufficient to credibly connect Contentful's approach to the customer's existing stack without needing to go deep on implementation.
- Familiarity with how AI, LLMs, and AEO/GEO influence personalization and optimization strategies.
What Success Looks Like
- Attached to and influenced close-won opportunities rates and ACV in the EMEA Enterprise and Strategic segments.
- Delivered executive-level discovery and business case sessions that moved qualified opportunities from interest to active evaluation and successful close.
- Established Contentful as a credible optimization and experimentation strategic partner — not just a CMS/DXP — in customer conversations.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Backend Engineer - AI Platform (f/m/d)
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About the opportunity
Join Contentful as a Senior AI Software Engineer (f/m/d) and innovate with AI Integrations
At Contentful, we empower thousands of customers to manage content at scale with speed, flexibility, and precision. We are seeking talented Senior AI Software Engineers (f/m/d) to join our AI Platform team—a group dedicated to building and maintaining an internal AI platform that accelerates innovation across our organization.
As a key contributor, you will help shape the internal AI ecosystem by developing scalable, high-performance AI integrations, APIs, tools and documentation that empower feature teams to efficiently test, deliver and maintain cutting-edge AI-driven products. Acting as both a support and consultancy resource, you’ll collaborate closely with feature teams to enhance their development capabilities and bring AI-powered solutions to life. By building intuitive internal tooling and fostering seamless integration of AI technologies, your work will drive efficiency and innovation throughout Contentful.
If you are passionate about advancing AI technology, enabling teams with powerful tools, and redefining how we build and deliver AI solutions, we’d love to have you join us. Together, we’ll build systems that set new standards for AI integration and empower our teams to create smarter, more impactful content solutions.
What to expect?
- Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our customers, ensuring seamless integration of AI technologies with existing systems.
- Platform Development: Design, develop, and maintain scalable AI platform features using TypeScript and Node.js, to enable feature teams, while ensuring they are compatible with other services, and APIs.
- AI Integration: Implement and integrate AI technologies, such as generative AI, machine learning models, or NLP, to enhance our platform’s capabilities, optimize processes, and improve user experiences.
- Holistic Thinking: Think critically about the interactions between AI models and product components to ensure a cohesive and intuitive user experience.
- Rapid Problem-Solving: Quickly fix bugs and solve problems, particularly related to AI performance, model integration, or data pipeline issues, to enhance customer satisfaction.
- Continuous Improvement: Participate in code reviews and contribute to improving our AI development processes, ensuring that the AI components are scalable, efficient, and maintainable.
- Stay Current: Keep up-to-date with the latest industry trends, particularly in the domains of AI and machine learning, ensuring the platform stays competitive by leveraging cutting-edge AI technologies.
What you need to be successful?
- API and Service Design: Proven experience in building APIs and services that efficiently handle large volumes of traffic. Deep interest in clean code practices and familiarity with enterprise architectural design patterns
- Serverless Architectures: Experience with serverless architectures, ideally edge compute environments such as Cloudflare Workers.
- Asynchronous Systems: Experience with building and maintaining asynchronous systems for automation and bulk use cases.
- Containerization and Orchestration: Experience with Docker and Kubernetes, especially in deploying AI models or microservices.
- Enterprise Solutions: Knowledge with implementing enterprise ready governance features such as RBAC, audit logging, and compliance frameworks.
- Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP. Experience with services such as AWS SageMaker, Google AI, or Azure Machine Learning is a plus.
- Problem-Solving Skills: A natural problem-solver who brings forward innovative ideas to integrate and features within product workflows, leading to practical solutions and product growth.
- Collaborative Mindset: Excellent communication skills and the ability to collaborate effectively in a team environment.
- Adaptability: Ability to organize and prioritize competing workloads in a fast-paced, AI-driven environment, ensuring AI and software systems align with business objectives.
Preferred:
- AI and Machine Learning Expertise: Skills in integrating and implementing AI/ML solutions within a product development environment. Skills in foundational models, prompt engineering and understanding to validate the quality of AI products.
- Platform Experience: Experience in developing platform features to enable internal teams
- Full Stack Experience: Strong skills in TypeScript, React, and Node.js.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Machine Learning Engineer (f/m/d)
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About the Opportunity
Become part of the AI revolution at Contentful where we build real world AI solutions for thousands of active customers.
At Contentful you will help imagine, drive, and build ML solutions which produce immediate customer impact by helping them get more done than they ever imagined. We are looking for an excellent machine learning engineer who understands and has experience in this field and current Generative AI trends. If you're passionate about pushing the boundaries of what's achievable with ML products on a large scale content management system, we want you on our team.
What to expect?
- Measure and ensure the high-quality output of ML workloads for our enterprise customers.
- Design, build, and measure production software in the Contentful Platform.
- Conduct focused research and testing using tools like Jupyter Notebook.
- Optimize generative AI products for accuracy, speed, and scalability.
- Integrate ML cloud solutions and adapt them to our large-scale use cases.
- Integrate prompt engineering and fine-tuning for customer use cases.
- Develop software that scales to meet the demands of high-load customer workloads.
- Lead design reviews with peers and stakeholders to decide amongst available technologies.
- Drive the ML education in the team and establish a high standard of quality & ownership
What you need to be successful?
- Proven experience as a technical leader in a product software development environment
- Proven Track Record in Model Development, including successfully developing and deploying LLM-based models for various NLP tasks in real-world applications with production workloads
- Proven ability to work backwards from customer needs to deliver ML-based features that meet those needs
- Ability to organize and prioritize competing workloads
- Familiarity with distributed systems and cloud services (e.g., AWS, Azure, GCP)
- Solid understanding of machine learning principles
- Experience with container frameworks such as Docker or Kubernetes
- Constructive Problem-Solving: As a natural problem-solver, you bring forward ideas that lead to practical solutions and contribute to product growth.
- Up-To-Date on The Latest Updates on LLM Development & Research: From RAGs to Open-Source models over Agent Architectures – you have an inherent drive to stay up-to-date on what is the latest and greatest
Preferred:
- Background includes machine learning and AI implementation
- You can translate a research paper into a PoC if the code does not exist
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful