About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the team 

The Advertising Performance group focuses on performance for all participants in the Advertising ecosystem - Advertisers, Publishers and Roku. The systems and solutions span across different disciplines and technologies to perform realtime multi-objective optimization with distributed systems at large scale and low latencies. We use Machine Learning, Reinforcement Learning, AI, Control and Optimization Systems and Auction Dynamics to solve a large set of complex problems. At the core of this is our Machine Learning, Experimentation and Inference Platform that powers the entire landscape which we continuously evolve over time.

About the role 

In this role you will build teams focused on the Ads Auction and Marketplace to optimize yield, gross profit, perform realtime multi-objective optimization across various short and long term objectives, build control and simulation systems, design and run experiments and extend the experimentation framework. 

You will partner closely with other Engineering, Inventory and Product teams to define the vision and strategy for your group and to build and deliver the roadmap.

What you’ll be doing 

• Building teams and mentoring engineers across geographic locations and time zones
• Defining the strategy and building the long-term roadmap by partnering with Product, Science and Engineering teams
• Leading the design, implementation, and evolution of real-time ads auction and marketplace systems
• Building and enhancing core auction capabilities including ad pod construction, bid valuation, ranking, pricing, pacing and budget enforcement
• Designing auction logic that balances viewer experience (ad load, relevance, repetition) with advertiser performance, publisher yield, platform revenue and gross profit
• Driving yield and gross profit optimization through auction design, floor strategies, and pricing experiments
• Leading experimentation using A/B testing, auction simulations, offline replay frameworks, and make data-driven decisions based on performance metrics and statistical rigor
• Stay at the forefront of advancements in related areas

We’re excited if you have 

• 3+ years of experience leading teams that apply auction theory, quantitative optimization, advanced statistical methods to large, sophisticated datasets
• 5+ years experience of leading engineering teams from design to implementation, ensuring scalability and reliability
• Deep mathematical understanding of auction theory, game theory, economics, quantitative optimization and statistics
• Hands-on experience with Python and Java in a production environment
• BS or higher in CS, Economics, Mathematics, or a related quantitative field

Preferred Qualifications:

• Experience in the Advertising domain
• 5+ years of experience applying auction theory, game theory, economics, quantitative optimization, advanced statistical methods to large, sophisticated datasets
• MS or PhD in CS, Economics, Math or a related quantitative field

We are seeking a Project Engineer to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. 

Per Diem Available for This Role — Apply today and ask your recruiter for details.

Responsibilities

• Coordinates directly with the Project Manager and Project Superintendent to support project success, including fostering a positive safety and quality culture
• Mentors and develop Field Engineers
• Champions cost management, forecasting and control, including issuance of purchase orders, subcontract agreements, change orders, etc.
• Champions the procurement of all materials and equipment associated within their assigned scope, including all submittals, and ensures compliance with the project requirements
• Champions the procurement schedule and participates in overall project schedule development and forecasting
• Assists the Project Manager with resolving commercial matters with owners, subcontractors and suppliers, as well as pricing owner change orders
• Ensures the Field Engineer possesses the most current project documents, including drawings, specifications, submittals, requests for information (RFIs), etc.
• Champions construction permit applications and renewals, as required by the project
• Actively participates in daily and weekly project meetings
• Generates weekly production reports and champions weekly productivity meetings
• Reviews and processes subcontractor and supplier invoices
• Generates monthly project progress reports for the Project Manager’s review
• Assists the Project Manager with assembling monthly owner payment applications
• Develops and preserves a positive business relationship with owners, clients, engineers and trade partners while ensuring contractual compliance with all parties

Qualifications

• Ability to assume responsibility, interface and effectively communicate with others
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)
• Positive and teachable attitude
• Possesses excellent organizational, verbal, written and presentation skills
• Experience leading field-level staff and successfully achieving project goals

Education/Certifications

• Bachelor’s Degree in Construction Management or Engineering and a minimum of two (2) years of relative construction experience as a Field Engineer, Field Superintendent or similar
• Extensive relative construction experience will be considered in lieu of formal education

Safety Level 

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
  • Potentially lift up to 50 pounds 
  • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
  • Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

#NXCLIND1

Responsibilities

Qualifications

Responsibilities

Qualifications

Responsibilities

Qualifications

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We're searching for a Staff Global Supply Manager to be the strategic owner of our supply chain for complex optical hardware and the Contract Manufacturer (CM) who builds our systems. This high-impact role requires a deep blend of technical expertise and commercial acumen. You will manage the entire supply chain for our optical subsystems, including free-space optics, and the underlying components like lasers, mirrors, lenses, and photodetectors. Your core responsibility is to ensure a reliable, high-quality, and cost-effective supply for our hardware at every stage.

In this role, you will:

• Partner with our Engineering teams to understand technology requirements and business objectives. You will develop and execute sourcing strategies for both highly specialized optical components and the Contract Manufacturer who assemble them.
• Manage the supply chain from initial prototype builds through to production readiness, focusing on setting a foundation for future scaling. This involves managing direct relationships with specialized optical suppliers and ensuring our CMs effectively manage their own sub-tier supply base..
• Accurately capture NRE, tooling, capital equipment, and material costs. Negotiate competitive pricing, terms, and conditions with both component suppliers and CMs to secure supply and identify opportunities for cost reduction.
• Partner closely with our Legal team to draft and finalize legal agreements (e.g., Purchase Agreements, Statements of Work) that secure pricing, capacity, and quality commitments.
• Track global market conditions, monitor technology roadmaps, and identify supply and demand challenges and opportunities within the optical and manufacturing industries.

Required Qualifications

• Bachelor's degree in Supply Chain Management, Engineering (Electrical, Mechanical, Optical), or a related technical field.
• 8+ years of progressive experience in strategic sourcing or procurement, with a proven track record of managing global supply chains
• Deep understanding of optical systems and manufacturing, including components like lenses, mirrors, lasers, photodetectors, and processes for coatings and precision assembly.
• Demonstrated experience managing Contract Manufacturers for the production of complex, high-reliability products.
• Strong analytical and cost modeling skills, with the ability to perform detailed "should-cost" analysis.
• Exceptional ability to influence internal and external stakeholders, and collaborate effectively with cross-functional teams (e.g., Engineering, Legal, Finance).
• Tenacity in solving problems, with a resilient and adaptable "can-do" attitude in a dynamic environment.

Desirable Qualifications

• Experience in the automotive industry, with a focus on safety-critical components and high-volume manufacturing.
• Familiarity with Design for Manufacturability (DFM), specifically for optical assemblies.
• Hands-on experience with optical metrology and quality control processes.
• Experience with competitor product teardown analysis to inform strategic sourcing decisions.

If you are a passionate, skilled Supply Manager ready to make a significant impact on the future of transportation, we encourage you to apply.

The base salary range for this position is $143,000 - $229,000 per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-JH1

#Mid-Senior

Marketing today is a product discipline. The teams driving growth are built on data, systems, experimentation, and technical execution. We’re looking for a Product Manager, Marketing AI Enablement to own both the technical foundation and business strategy behind scalable marketing programs, starting with Meta, Paid Social and expanding across our growth engine.

We are looking for a growth-minded Product Manager to sit at the intersection of engineering, data, AI, market strategy. This isn't a marketing support role; you are the architect of a technical growth engine, building the consumer-facing products that drive adoption and scale. You will own the marketing strategy, creative direction, and optimization cycles for the products and systems you build.

Leading a multidisciplinary squad of agency partners, data scientists, and business stakeholders, you will tackle one of our most critical challenges: innovating new, seamless ways to convert potential homebuyers. You’ll have the autonomy to experiment, the data to move fast, and the resources to drive massive, measurable impact on our business trajectory.

What You’ll Do:

• Own the end-to-end development and performance of growth marketing platforms (Meta, TikTok, Reddit, etc.), from strategy and system design through execution, measurement, and optimization for buyer, seller, and rental lines of business.
• Identify, design, and launch new marketing products that leverage automation and AI to expand growth capacity, such as systems that accelerate creative production, campaign creation, and experimentation across channels.
• Build and evolve core platforms for media automation, bidding, budget management, and performance optimization
• Partner with Marketing, Analytics, Data Science, and Engineering to design and deliver high-impact growth capabilities across paid channels (SEM, Paid Social, Video, App)
• Translate business and marketing objectives into measurable product outcomes through experimentation, automation, and improved data quality
• Lead product discovery and agile delivery, shipping incremental value while building durable, extensible marketing infrastructure
• Develop AI-enabled and LLM-first workflows that improve decision-making, efficiency, and learning velocity across media programs
• Communicate priorities, progress, and trade-offs clearly to senior stakeholders and cross-functional partners
• Collaborate with external platform partners (e.g., Google, Meta, Apple) to ensure strong integrations and adoption of best practices
• Ensure operational excellence of growth marketing systems, proactively identifying and resolving issues that impact performance or reliability

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

Who You Are:

• A product-minded growth leader who treats marketing platforms and workflows as scalable software products
• Comfortable operating at the intersection of strategy, data, and technology
• Equally strong in strategic planning and hands-on execution, from defining roadmaps to working through detailed workflows and edge cases
• Highly analytical, with a deep interest in experimentation, attribution, and incremental measurement
• Skilled at translating complex, manual marketing processes into automated, repeatable systems
• A strong collaborator who can influence across teams and align stakeholders around shared growth outcomes
• Naturally curious, outcome-oriented, and comfortable navigating ambiguity in fast-moving environments

What You Bring:

• Bachelor's degree in Engineering, Mathematics, Computer Science, Economics, or a related quantitative field.
• 8+ years of experience in analytics, data enablement, or marketing technology, with a focus on building systems that support marketing teams.
• Demonstrated experience applying AI/LLMs to operational workflows — such as lead processing, data classification, or automated QA.
• Proven experience working in or leading Agile development processes and planning workflows.
• Proficiency with SQL and a strong understanding of data architecture, pipelines, and measurement.

Bonus Points:

• Experience administering Amplitude or similar product analytics platforms.
• Experience building AI-powered automation workflows using tools like n8n, Zapier AI, or similar platforms to streamline marketing operations.
• Experience using AI to scale creative production and campaign automation
• Familiarity with Hightouch, Fivetran, or similar data integration and reverse ETL tools.
• Experience with tagging and tracking implementations — Google Tag Manager, server-side tagging, or similar.
• Exposure to marketing strategies including performance marketing and brand KPIs
• Experience with Meta or other marketing platforms that require feed management or other technical solutions for scaling
• Background in platform governance — defining standards, documentation, and enablement for shared marketing tools.

How We Reward You:

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

The role 

We’re seeking a Field Marketing Manager to design and execute localized marketing programs that connect our NeoCloud AI infrastructure solutions with high-potential customers, partners, and alliances.

In this role, you’ll own the regional go-to-market (GTM) plan for the West Coast U.S., collaborating with sales, partner, and product teams to build awareness, drive demand, and accelerate revenue within one of our fastest-growing territories.

Location: This is a remote role within the United States. Candidates located in the San Francisco Bay Area, Denver (CO), Austin (TX), or the DFW Metro are preferred. Strong candidates based in the Central, Mountain, or Pacific time zones will also be considered.

Your responsibilities will include: 

Regional Strategy & GTM Planning

• Define and execute your regions field marketing plan aligned to Nebius’ North America GTM strategy, revenue targets, and AI-cloud growth objectives.
• Identify priority verticals and clusters in the region (enterprise AI, finance, healthcare, retail, and media & entertainment).
• Translate global campaigns into localized programs that resonate with technical and executive buyers.

Sales & Partner Alignment

• Partner with regional sales leaders, solutions architects, and business development to align on pipeline coverage, target accounts, and co-marketing initiatives.
• Collaborate closely with Vertical GTM team leads to ensure field programs reinforce priority industries, solution narratives, and territory goals—creating a unified GTM motion from awareness through pipeline conversion.
• Support regional account-based marketing (ABM/ABX) motions for top enterprise and strategic accounts.

Field & Partner Campaign Execution

• Plan, manage, and execute regional events, workshops, executive roundtables, and innovation labs showcasing Nebius’ AI/ML and NeoCloud capabilities.
• Build developer and data-science community engagement through hackathons, meetups, and partnerships with regional universities and AI accelerators.
• Manage regional sponsorships and Nebius presence at high-impact industry conferences (e.g., AWS re:Invent, NVIDIA GTC, MIT AI Conference).

Insights & Measurement

• Track and analyze field performance metrics: leads generated, pipeline influenced, partner-sourced opportunities, and ROI.
• Capture real-time feedback and customer insights from the field to help shape product positioning, content strategy, and global messaging.
• Use intent data and CRM analytics to optimize account targeting and campaign efficiency.

Budget & Operations

• Own your regions field marketing budget—forecast spend, manage vendors, and ensure strong ROI discipline.
• Maintain operational excellence through collaboration with demand generation, marketing operations, and creative teams.

Cross-Functional Collaboration

• Work closely with Product Marketing, Partner Marketing, and Sales Enablement to deliver cohesive storytelling and thought leadership in the field.
• Contribute to global initiatives while serving as the regional voice to headquarters—advocating for opportunities, challenges, and innovations.

We expect you to have: 

• 7+ years of B2B field and partner experience in cloud, AI, or enterprise tech, with proven pipeline impact.
• Deep understanding of AI/ML infrastructure, data platforms, and cloud ecosystems (AWS, Azure, Google Cloud, or similar).
• Proven ability to plan and execute localized marketing programs across diverse markets in the U.S.
• Hands-on experience with account-based marketing, partner co-marketing, and demand-generation tools (Salesforce, Marketo, HubSpot, 6sense).
• Strong analytical mindset; comfortable with dashboards, campaign metrics, and ROI analysis.
• Exceptional communication, collaboration, and stakeholder-management skills across sales, partners, and technical audiences.
• Bachelor’s degree in marketing, Business, or related field (MBA preferred).
• Willingness to travel 25 - 30% for events, team and community engagements.

Key employee benefits in the US:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $150k - $185k OTE based on your experience.

Senior Backend Engineer II - Golang

Job Title: Senior Backend Engineer II - Golang

Work Location: Austin, TX

Reports to: Alex Lostak

Level: 5

Salary Range: $160,000 - $190,000 

About Grocery TV

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com. 

About The Role

This engineer will play a critical role in scaling and hardening Grocery TV’s backend systems as the platform continues to grow. This engineer will work across APIs, content delivery pipelines, and media network orchestration services to improve system resiliency, performance, and reliability. Operating at a Senior II  level, this role is expected to lead and execute backend initiatives end-to-end, bring strong system design judgment, and translate business and product needs into durable technical solutions. This position partners closely with Product and other Software Engineers to ensure backend systems support both current execution and long-term platform strategy.

Responsibilities

• Design, build, and maintain high-scale backend services using Go
• Lead implementation of backend projects that improve system reliability, resiliency, and performance
• Design and evolve API-first services that support customer-facing and internal applications
• Contribute to system architecture and technical design for future initiatives
• Partner with Product to scope, plan, and execute backend work aligned with business goals
• Identify and remediate performance bottlenecks and reliability risks across distributed systems
• Participate in a shared on-call rotation to support production systems
• Collaborate closely with other engineers through pairing, design reviews, and code reviews
• Drive operational excellence through observability, monitoring, and incident follow-ups
• Proactively identify and implement process improvements in software development process
• Be a champion for testing. Leading by example through unit and integration testing throughout projects

Requirements / Experience

• 8+ years of professional software engineering experience
• Bachelor’s degree in Computer Science or Computer Engineering
• Strong proficiency in Go for building backend services
• Experience designing and operating high-scale, high-volume backend systems
• Deep understanding of distributed systems concepts and tradeoffs
• Experience building API-first services, including customer-facing APIs
• Familiarity with system reliability, performance tuning, and fault tolerance strategies
• Experience working with relational databases and data stores in production environments
• Strong problem-solving skills and the ability to reason about complex systems

Interview Process

1. Apply: We review applications as soon as we can. You should hear back about your application within two weeks. 
2. Introduction to Hiring Manager: Meet with the hiring manager (virtually or in-person) to share your background, learn about the role, and align on logistics.
3. Technical Interview: Visit our office for a technical interview that relates to the role. You’ll respond to a prompt, and our team will ask questions to better understand your skillset. 
4. Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss team collaboration. This is a perfect opportunity for you to ask us questions, too! 
5. Virtual Leadership Interview: Lastly, all candidates have a final interview with a member of the leadership team. This conversation gives you the opportunity to reflect on the interview process and affirm this is the right role for you.

Build Satellites. Apply in El Paso. Launch Your Career in Midland.

Have you worked in manufacturing, automotive, or mechanical assembly and want to take that skill set into something bigger? You’ll be contributing to the build of real satellite hardware, supporting one of the most advanced space manufacturing programs in the country.

This position is based in our satellite production facility in Midland, TX, with full relocation provided (details below). 

Compensation & Schedule

• Pay: DOE based on experience, with overtime opportunities. 
• Schedule: Standard shift is Monday–Thursday, 7:30 AM – 5:30 PM (4x10) with paid lunch and breaks. 

Position Overview

We are seeking a detail-oriented Metrology Technician Lead to validate critical dimensions on complex satellite assemblies using advanced precision measurement equipment, including Coordinate Measuring Machines (CMM), Laser Trackers, Romer Arms, and 3D Laser Scanning systems. This role requires strong hands-on experience with Spatial Analyzer (SA) and PC-DMIS measurement software to ensure accurate data collection, alignment, and dimensional verification in a high-precision aerospace manufacturing environment.

In addition to technical execution, this position serves as a lead for daily metrology operations, supporting workflow coordination, technician assignment, and production prioritization to ensure timely and accurate completion of measurement activities.

Leadership & Operational Coordination

As a lead, this role is responsible for organizing and managing metrology work through internal tracking systems (Jira or equivalent), including:

• Prioritizing and scheduling measurement requests based on production needs and urgency
• Assigning tasks to Metrology Technicians to balance workload and optimize efficiency
• Coordinating overtime coverage, including weekday and weekend assignments
• Collaborating with second-shift teams and external metrology contractors to ensure continuity of operations
• Communicating daily activities, priorities, and risks to the Quality Assurance Supervisor/Manager

This position plays a critical role in ensuring alignment between metrology, production, and quality teams while maintaining high standards of accuracy, efficiency, and accountability.

What You’ll Do:

Dimensional Inspection & Alignment

• Perform precision measurement and alignment of large satellite structures using:
• Laser Trackers
• Portable CMM systems (Romer Arms)
• CMM and 3D scanning systems (as needed)
• Validate assemblies against engineering drawings, CAD models, and GD&T requirements
• Execute alignment and verification activities for critical hardware

Measurement Systems & Software

• Utilize Spatial Analyzer (SA) for:
• Data collection
• Alignment workflows
• Deviation analysis
• Operate and program measurement systems to ensure high accuracy and repeatability
• Maintain measurement traceability in accordance with quality standards

Data Analysis & Quality Support

• Analyze measurement data to identify deviations and non-conformances
• Generate detailed reports for engineering and quality teams
• Support root cause analysis and corrective actions

Cross-Functional Support

• Partner with engineering, manufacturing, and quality teams to resolve dimensional issues
• Provide technical input on measurement strategy and best practices
• Support production timelines with accurate and timely measurement execution

Continuous Improvement & Compliance

• Ensure compliance with:
• ASME Y14.5 (GD&T)
• ISO 17025 principles
• Internal AST quality systems
• Drive improvements in measurement efficiency and accuracy

What you bring:

Education

• High school diploma required
• Technical or associate degree preferred

Experience (Updated to Match QA Expectation)

• Minimum 2–3+ years of hands-on Laser Tracker experience (REQUIRED)
• Minimum 2–3+ years using Spatial Analyzer (SA) software (REQUIRED)
• 3–5+ years in metrology, calibration, or precision measurement

Technical Skills

• Strong experience with:
• Laser Trackers (must-have)
• Spatial Analyzer (SA) (must-have)
• CMM / Portable CMM systems
• Understanding of:
• GD&T (ASME Y14.5)
• Large assembly measurement and alignment
• Ability to read and interpret engineering drawings and CAD models

Preferred Qualifications

• Aerospace or satellite manufacturing experience
• Experience with large structure alignment (this is HUGE for AST)
• Familiarity with ISO 17025
• Experience with PC-DMIS (nice to have, not priority vs SA)

Physical Requirements & Work Environment:

• Ability to stand and walk for extended periods of time.
• Ability to use hands and fingers to perform repetitive and precision tasks.
• Ability to climb, balance, bend, stoop, kneel, and reach as required to perform job duties.
• Ability to communicate effectively, including talking and hearing.
• Ability to work in, on, around, and in proximity to large structures, equipment, and tooling.
• Ability to lift, push, and/or carry items up to 40 pounds as required.
• Ability to work near moving mechanical parts and equipment.
• Ability to work in and around tight or confined spaces.
• Ability to work in environments that may include exposure to fumes, airborne particles, and/or hazardous materials (e.g., carbon fiber).

Benefits: (Eligibility dependent)

• Medical, dental, vision
• 401(k) (pre-tax & Roth)
• Life insurance, disability coverage
• HSA, transportation benefits
• Employee Assistance Program
• PTO / sick leave

Relocation Support (If You Accept)

• Up to $5,000 in temporary housing (first 3 months)
• $1,050/month stipend to support living arrangements after 1st working month on an ongoing basis

If you are open to relocating to Midland, this can be a career changing, and life changing, move into the high-tech aerospace world offering a new skill set and job security in a very similar environment that will soon feel like home. We encourage you to apply to learn more about AST SpaceMobile and what Midland has to offer.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.  

At Realtor.com, we have the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

The People team is building a HR Performance & Goal Management (PM/GM) data product. This tool will support ~1,500 employees in managing Performance Measures (PMs) and General Measures (GMs) across mid-year and annual review cycles, aligned to our Real Success Framework (RSF).

We are seeking a Analytics Engineer to own the full data layer of this initiative — from schema design and RBAC architecture to pipeline management and compliance. This is a primary, ongoing responsibility during the build phase (6–9 months at ~75–100% allocation) and at steady-state (∼25–50% allocation post-launch), working in close partnership with the App Developer and People & Talent stakeholders.

Top Reasons to Apply:

1. High Visibility & Executive Impact
   You aren’t just building a dashboard; you are building the system of record for how 1,500+ employees (including our Executive Leadership Team) define success. The "Performance Hub" is a high-stakes, highly visible product where your architecture directly influences performance reviews, calibration, and compensation across the entire organization.
2. Architect the Future (From POC to Metric Store)
   We’ve proven the concept; now we need you to build the legacy. You have a long runway and the creative freedom to evolve a Proof-of-Concept into a robust, automated Metric Store. Beyond simple performance measures, you’ll have the autonomy to integrate proxy metrics, automated forecasting, and attrition models—effectively defining the "North Star" for our workforce analytics.
3. Absolute Ownership of a Modern Stack
   If you thrive in an environment of high ownership and low bureaucracy, this is your playground. You will own the full data layer—from Snowflake RBAC and schema design to dbt modeling and Airflow orchestration. You’ll be partnering with App Developers and People stakeholders to deliver a production-grade data product using the best tools in the industry.

What You'll Do

• Design and implement RBAC architecture in Snowflake supporting five role tiers (Employee, People Leader, HRBP, Admin, ELT), including row-level security policies scoped to org hierarchy and review cycle.
• Build and maintain data models for PM/GM tables, calibration history, audit logs, and the 4-point metric schema that underpins goal tracking and rating workflows.
• Manage the nightly UKG (UltiPro) data feed, handling org changes, leaves of absence (LOAs), and terminations to ensure the application reflects current workforce state.
• Integrate revenue goal data from existing Snowflake sources, enabling real-time goal sync for sales and quota-based populations.
• Build and maintain a comprehensive audit trail for all goal and rating changes, supporting manager workflows, HRBP review, and executive reporting.
• Implement GDPR/CCPA data anonymization logic, including right-to-be-forgotten workflows and compliant data handling for sensitive performance records.
• Enforce Snowflake access policy governance, ensuring that data exposure is strictly scoped to authorized roles and that access controls are auditable.
• Optimize Snowflake queries and warehouse configurations to support responsive HRBP and ELT dashboards, particularly during peak review seasons.
• Maintain a sandbox schema for safe development and testing of new features without impacting production data.
• Collaborate closely with the App Developer to expose clean, well-documented data interfaces that power goal submission, approval, calibration, and reporting workflows.
• Partner with Legal and IT to confirm Snowflake qualifies as the system of record for performance data and that all data governance requirements are met.

What You'll Bring

• Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related technical field, plus 2+ years of relevant experience; or a Master’s degree with 6+ months of relevant experience in a corresponding domain.
• Strong SQL skills including query optimization, indexing, and building production tables and views in Snowflake; experience with Snowflake-specific features such as dynamic data masking, row access policies, and time travel.
• Hands-on experience designing and implementing RBAC in Snowflake, including role hierarchies, row-level security, and access policy governance.
• Proven ability to build and maintain data pipelines and ETL/ELT jobs; experience with tools such as dbt, Airflow, Fivetran, or custom Python-based pipelines.
• Experience integrating with HRIS platforms (e.g., UKG/UltiPro, Workday, or similar) via API or SFTP feeds to sync organizational data.
• Familiarity with data governance and compliance requirements, including GDPR/CCPA data anonymization, audit logging, and right-to-be-forgotten patterns.
• Strong data modeling skills; ability to design normalized schemas appropriate for goal-tracking, rating workflows, and calibration history.
• Knowledge of software engineering best practices for analytics: version control (Git), code review, testing, and documentation.
• Interpersonal and communication skills; ability to collaborate effectively with non-technical HR and People Operations stakeholders to translate business requirements into data assets.

Nice To Have:

• Experience supporting HR, performance management, or workforce analytics data products at a similar scale (~1,000–2,000 employees).
• Familiarity with Streamlit in Snowflake or similar lightweight app frameworks, enabling effective collaboration with the App Developer on data interface design.
• Experience with BI tools such as Tableau, Looker, or equivalent that may be used for supplemental HRBP or ELT reporting.
• Exposure to Snowflake cost governance and compute management, including virtual warehouse sizing and credit optimization for seasonal workloads.
• Prior work in a fast-moving tech or media company with iterative, agile delivery and cross-functional stakeholder engagement.

How we Reward you:

Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

About the Role

As a Staff Embedded Software Engineer, you will spearhead the development of brand-new camera categories while driving the continued growth and reliability of our ever-expanding global fleet. This role is a high-impact technical leadership position requiring seamless collaboration across the entire stack—including Hardware, Product, Backend, and Frontend teams—to bring first-generation systems to life. Reporting directly to the Camera Firmware Manager, you will work full-time at our HQ in San Mateo to oversee the technical lifecycle of our newest hardware and ensure the operational excellence of a multi-million device, perpetually online IoT footprint.

What You'll Do

• Unlocking New Markets: Lead the end-to-end lifecycle of entirely new camera categories for untapped market segments. Collaborate directly with Hardware and Product teams during the initial co-design phase, to influence HW selection and feature scoping.
• Architectural Leadership: Own the firmware roadmap and drive the large-scale architectural changes required to support novel features across the entire stack—from low-level MCUs to Linux-based edge services.
• System-Wide Technical Depth: Engineer high-performance features across a diverse software landscape, spanning bare-metal MCU firmware, secure bootloaders, Linux kernel optimizations, and concurrent userspace services.
• Complex Problem Solving: Tackle the most "gnarly" system-level challenges, from non-deterministic race conditions and memory corruption to elusive hardware-software timing issues that only emerge at the scale of a million-device fleet.
• Navigate Multi-Dimensional Trade-offs: Systematically balance conflicting priorities—including hardware security hardening, peak performance, power efficiency, and deep fleet observability
• Cross-Functional Optimization: Partner with CV, Streaming, and Storage teams to architect vertically integrated features that push the boundaries of edge computing and real-time computer vision.
• Operational Excellence at Scale: Champion a reliability-first culture for a global fleet of 1.5 million perpetually online devices, designing the deployment and monitoring strategies that ensure 24/7 uptime.

What You Bring

• BS/MS in Computer Science, Electrical Engineering, or related field.
• 10+ years of professional experience in systems software development for performance and resource-constrained environments.
• 5+ years of experience building software for Linux-based platforms.
• Demonstrated experience leading large-scale, cross-functional initiatives from concept to production. You have a history of aligning diverse engineering verticals to deliver complex systems on aggressive timelines.
• Proven experience leading initial board bring-up and hardware-software co-design for first-generation embedded devices.
• Hands-on experience with low-level protocols (SPI, I2C, UART, USB) and the ability to debug complex hardware-software interactions.
• Experience designing, implementing and debugging concurrent/multithreaded firmware services
• Strong understanding of modern operating systems, computer architecture, and trade-offs between compute, memory, and storage.
• Proficient in at least one systems programming language: C++ or Golang.
• Familiarity with Bash scripting and Python for tooling and automation.
• Bonus Qualification: Direct experience with Linux Kernel development, including writing or debugging drivers, managing device trees, or optimizing kernel-space performance.
• Bonus Qualification: Technical depth in MCU firmware and the boot stack, with a focus on RTOS, bare-metal development, or secure boot implementation.
• Excellent communication and documentation skills, with the ability to collaborate across engineering and product teams.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

This is a Onsite Role Longview, TX 

• Full Time: Monday - Friday 8 AM - 5 PM
• Ability working in a high-volume environment.
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology 
• Familiar with different EHR and Billing Systems 
• Experience working with subpoenas 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

LOCATION:

• The preferred location for this position is Round Rock, Texas.

EDUCATION REQUIREMENT:

• Bachelor's Degree in business administration, finance, accounting, agricultural economics, or other related field, plus ten (10) years’ experience focused on the credit analysis function for a related lender with a minimum of five (5) years management experience in large and/or complex loans (over $2.5 million).

• Previous experience to show a thorough understanding of agriculture / agribusiness as a business and industry.

• This experience will also include appropriately structuring loan terms, as well as experience in both operating/production and mortgage loans, accounting standards, banking regulations, operations, and credit practices.

• Experience with Farm Credit System or other Agricultural Lender preferred, A Certified Public Accounting designation, or post-graduate degree or professional certification in Accounting, Finance or related field will be considered favorably.

• Must be well versed in the effective use of various loan analysis software programs/tools.

JOB SUMMARY:

• Performs manager level credit administration of the Credit Department’s commercial portfolio and monitoring of larger credits, including those of a complex nature.
• Will oversee the staff of Association Credit Analysts and provide for the administration and flow of actions that require the Association’s Credit Committee Has a key role in implementing, communicating, and ensuring adherence to Association’s credit philosophy and underwriting standards consistent with the Association’s credit policy and business plans.
• Works under limited supervision and coordinates with others in the department as well as the entire Association. as needed.
• Assists Chief Credit Officer and CLO in strategic planning and special projects. 

FUNCTIONS:

• Effective leader of credit professionals across the Association with special emphasis on bringing consistency to credit underwriting and structuring to commercial business needs.
• Make recommendations for improvements of credit function within the Association, including new technology, enhanced processes and procedures and other resources needed to improve efficiencies in credit delivery.
• Sponsors and leads credit teams in developing systems and processes to effectively underwrite traditional credit in a consistent and effective process using a risk-differentiated approach. 
• Work directly with EVP, Chief Credit Officer in setting acceptable risk tolerance levels for the Association, particular to the commercial business portfolio.   
• Experienced in providing guidance to regional credit teams in working through problem loan situations (Special Asset accounts) to minimize the risk to the Association. A strong understanding of borrower rights, forbearance processes, foreclosure actions, etc.
• Provide input to department’s annual business plan and projected needs in the future.
• Provide, follow, and convey verbal instruction, and to provide and receive feedback as appropriate in a respectful, business-appropriate manner.
• Required to prepare and make effective business presentations, both written and oral, to small and large audiences.
• Assists EVP, Chief Credit Officer in monitoring and reporting of risk trends within the Associations commercial loan portfolio for senior management and Board.
• Serve as a member of various Association committees as assigned. Represent the Association on System efforts when called upon.
• Must be adept at: building successful teams, conflict management, adaptability, problem-solving, multi- tasking, influencing others, creativity and being a self-starter.
• Assists other association personnel in completing coordinated projects as assigned.  
• Manages the hiring and supervision of professional credit leaders (managers), as well as credit analyst. Ensure consistent, measurable, and fair performance techniques for all commercial credit staff.
• Serves as the leader in the training and development needs of credit analyst staff in the commercial credit team.
• Coordinates and manages the workflow for the credit team leads.
• Manages and coordinates loan committee activities, including the timely identification of deal teams, delegated authorities, credit reports and related presentations to loan committee and senior management.
• Assists Chief Credit and Lending Officers in the development, implementation, and maintenance of credit policies and procedures. Provide interpretation (guidance) on the adoption of any new regulation, policy, or procedure directly related to the credit function.
• Assists the Chief Credit and Lending Officer in loan portfolio management and reporting functions.  
• Work closely with Regional Presidents, and guides Commercial Credit team leads (managers) and other credit office staff through providing input on credit structure, terms, conditions, etc.
• Supports Regional Presidents on loan activity, most particularly on loans over their delegated authority, or loans requiring prior approval of the funding bank.
• Serves as a trainer/mentor to develop credit skills of direct reports and others involved in credit analysis processes and works with EVP, Chief Credit Officer in assessment of credit skills and training for credit staff.
• Serves as a key member of the Association Loan Committee, and chairing final loan decisions on larger, more complex loans within core lending.

REQUIRED SKILLS:

• A proven leader with excellence in credit analysis, interpersonal relations, public speaking, administrative, research (including Internet) and communication skills are required.
• Strong analytical skills to maintain sound credit underwriting standards and to evaluate and structure loan proposals.
• Must have knowledge of business and legal practices in mortgage and commercial/operating lending, including credit standards, real estate appraisal requirements, loan portfolio management, regulatory compliance, and credit administration.
• Must be proficient with Microsoft Office software and credit analysis software.
• Developing successful teams, understanding strategic planning and goal setting, human resource management and public / member relations are required.

DISCLAIMER:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@capitalfarmcredit.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

At the discretion of CFC, position may be offered at alternate titles and other business experience may be considered relevant. AA/EOE/M/F/D/V; Full description available on request.

Team Description:

The Machine Shop team within Neuralink’s hardware organization is responsible for delivering ultra-precision mechanical components that go into our implants, surgical robots, electrode arrays, wireless chargers, and associated consumables. This includes CNC machining and rapid prototyping operations in a fast-paced, low-to-mid-volume, high-mix environment where every part must meet the stringent quality, biocompatibility, and reliability standards required for life-changing medical devices. Our team combines manufacturing expertise with rapid iteration to support both R&D prototypes and scalable production.

Job Description and Responsibilities:

As Machine Shop Operations Manager at Neuralink, you will lead day-to-day production operations of CNC machining and other rapid prototyping methods that support complex precision components for brain-computer interfaces, surgical tools, and implant hardware across our Austin, Texas and San Francisco, California facilities. This role blends operational oversight and execution with industrialization and manufacturing engineering to ensure that design execution, quality frameworks, and shop processes remain synchronized with the organization’s high-level objectives. This hands-on leadership role serves as the primary interface between the machine shop and cross-functional teams (Design Engineering, Manufacturing Engineering, Quality, Supply Chain, Finance), driving manufacturability and production readiness across our programs.The position will require frequent travel between machine shop sites (expectation monthly).

• Leading day-to-day operations and execution in our expanding CNC machine shop across two locations, including staffing, work assignments, and production prioritization
• Supervising CNC programmers/machinists, setup technicians, and machine operators to ensure safe, efficient, and high-quality execution
• Maintaining technical oversight of machining processes including setups, tooling strategy, and troubleshooting to ensure quality and efficiency
• Troubleshooting machining issues related to tooling, machine performance, workholding, dimensional variation, and downtime
• Ensuring all work adheres to technical drawings, controlled documentation, and medical-device traceability standards
• Driving shop performance through metrics-based monitoring of safety, quality, yield, and operational efficiency
• Maintaining readiness of machines, tooling, fixtures, gauges, and materials needed to support production
• Supporting hiring, onboarding, and skills development for machine shop personnel
• Partnering with Design Engineering, Manufacturing Engineering, Quality, Supply Chain and Production Leadership to drive end-to-end production readiness, ensuring processes, schedules, and resources meet business goals
• Supporting rapid prototyping and quick-turn machining operations to enable fast design iteration and aggressive development timelines
• Supporting early design for manufacturability (DFM) initiatives to allow designs to best be built for cost, quality, and scalability
• Driving process development and industrialization from prototype through production, including routing, cycle time, and process capability improvements
• Developing and managing capacity planning and capital equipment strategy aligned with product roadmap, executing against planned timelines and budgets
• Establishing and monitoring process capability (Cp/Cpk), yield, and first-pass quality metrics
• Implementing structured manufacturing practices such as PFMEA, control plans, and work instructions where appropriate
• Driving continuous improvement using Lean, root cause analysis (8D, 5-Why), and data-driven problem solving

Required Qualifications:

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related technical field
• Minimum of 7+ years of experience in a manufacturing environment, with at least 3 years in a management or senior supervisory role overseeing production operations.
• Proven experience in manufacturing, industrialization, or operations engineering within a fast-paced production environment
• Ability to read and interpret blueprints, engineering drawings, GD&T, and process documentation
• Strong problem-solving, communication, and organizational skills
• Ability to lead in a fast-paced production environment with shifting priorities
• Ability to triage and prioritize shop issues and workloads, track key performance metrics, and develop and manage budgets
• Knowledge of precision manufacturing processes (e.g., CNC machining, EDM, or similar), with ability to engage technically without requiring deep hands-on machining expertise
• Willingness and ability to travel occasionally between the two locations

Preferred Qualifications:

• 5+ years of CNC machining and other rapid prototyping methodology experience in a production environment
• Experience in medical-device, aerospace, defense, or high-precision electromechanical manufacturing
• Familiarity with ISO 13485, ISO 10993, 21 CFR, traceability, and configuration control requirements
• Experience with multi-axis CNC mills, lathes, and secondary machining operations
• Experience with CAM programming and manufacturing software (Mastercam, ESPRIT, or equivalent)
• Experience with Siemens and FANUC controls
• Experience collaborating with CNC programmers and manufacturing engineers to optimize machining strategy, tooling, and process flow
• Experience machining medical/aerospace-grade materials such as titanium, stainless steel, aluminum, PEEK, and other biocompatible polymers
• Knowledge of lean manufacturing principles and continuous improvement methods
• Experience in low-volume, high-mix or prototype-to-production manufacturing environments
• Strong understanding of rapid prototype methodologies and experience balancing high-velocity R&D prototyping with production requirements

Team Description:

The Brain Interfaces Team is responsible for the design, manufacturing, and testing of all systems related to the implant and charger. Our projects involve electrical and mechanical test systems, custom jigs and fixtures, electronics packaging and tooling at the interface between the implant and the surgical robot.

Job Description and Responsibilities:

As our Prototyping Lab Engineer & Manager, you will be instrumental in creating and maintaining an environment that enables our engineering and manufacturing teams to innovate and deliver groundbreaking medical devices. You will go beyond managing equipment and facilities; you will be a key enabler of technical and operational success, ensuring that the R&D lab spaces are designed for efficiency and collaboration. You will play a pivotal role in supporting the company’s growth by facilitating innovation, streamlining operations, and optimizing resource utilization. Additionally, you will be expected to:

• Engineering Lab Design and Operations:
• Design and build lab spaces to meet the evolving needs of the engineering and manufacturing teams
• Continuously improve lab capabilities and operations by implementing new technologies and optimizing space for faster and more efficient workflows
• Own and maintain inventory of all lab equipment, including tools, chemicals, and consumables
• Implement systems for lab organization and cleanliness, and train users accordingly
• Ensure spaces comply with safety regulations and industry standards
• Prototyping and Fabrication:
• Provide hands-on technical support to engineers and technicians by building prototypes, setting up stations and running tests 
• Utilize various fabrication methods, including additive and subtractive manufacturing, to produce high-quality prototype parts.
• Operate and maintain a range of machines and power/hand tools necessary for prototyping
• Manage multiple projects simultaneously, prioritizing tasks to meet tight deadlines and production schedules

Required Qualifications:

• Meticulous attention to detail and exceptional organizational skills
• Eye for aesthetic design and organization
• Familiarity with R&D lab equipment, tools and workflows
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams 
• Thrives in a fast-paced environment where flexibility and innovation are essential
• Hands-on experience with prototyping, model making, fabrication, testing, and lab operations
• Experience planning and building out labs and R&D workspaces

Preferred Qualifications:

• Previous experience in a prototyping environment
• Part design experience
• Experience programming and operating laser cutters, 3D printers, and CNC machines
• Knowledge of regulatory standards relevant to medical device development
• Experience with inventory management systems and quality control processes

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

We are looking for a Senior Partner Account Manager to join our North America Partners Team, to build and scale our partner ecosystem and make Cast AI the default Cloud native Automation Platform solution across the US. This is not a passive account management role - it is a builder role focused on partner activation, co-sell execution, and creating a scalable partner-sourced revenue engine.

You will play a key role in expanding Cast AI’s partner footprint and driving meaningful, partner-led revenue growth.

Requirements:

• Strong existing relationships with regional cloud/DevOps/reseller partners.
• Hunger for a fast-moving, agile and scaling work environment.
• Hard working, Independent and self-driven work ethic - openness to learn and take feedback, and yet independent and reliable in implementation and success.
• Team player, natural, & relationship first type of collaboration.
• Willingness and ability to build a partner ecosystem from the bottom up.
• Love of process, sales, wins and challenges - driven by overcoming obstacles.
• Excellent presentation skills and engagement creation through a meeting.

Responsibilities:

• Building almost from the bottom up our partner and reseller ecosystem across all types of partners.
• Creating partnerships with companies such as resellers, MSPs, DevOps consultancies.
• The goal of the role is to create a regional active, working and scaling pipeline of partner sourced opportunities that will impact the company wide revenue results.
• Collaboration with every aspect of the company - sales and SE teams, marketing and events, R&D and product, finance and legal.

What’s in it for you?

• Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology.
• Enjoy a flexible, remote-first global environment.
• 401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment).
• Access UnitedHealthcare plans including medical, dental, and vision coverage.
• Equity options.
• Learning budget for your professional and personal growth.
• Potential for personal growth and promotion as the company grows and success drives more hiring and more opportunities.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
  
  #LI-Remote

Location: 11401 Harmon Rd, Fort Worth, TX

Role Description:

The Area Manager, Fulfillment Operations serves as the primary on-site operational leader for ShipBob’s newly established Print on Demand department. This is a new role responsible for standing up and scaling an in-house POD production capability spanning direct-to-garment (DTG) apparel printing, wall art and canvas fulfillment, hard goods customization (mugs, phone cases, and similar items), and on-demand books, packaging, and labels. The role owns the full production lifecycle — from order receipt and artwork validation through production execution, quality control, and on-time shipment — for both B2B retail/wholesale and DTC ecommerce channels.

As a merchant-specific role, the Area Manager will serve as the day-to-day operational liaison between internal stakeholders and the merchant, ensuring production performance, SLA adherence, and quality standards are met consistently. This role is accountable for associate performance without serving as a direct manager, driving cross-functional alignment across ShipBob departments, and building the foundational SOPs, processes, and operational infrastructure needed to support sustainable POD growth. This role reports to the Operations Manager, Fulfillment Operations.

What you’ll do:

• Own the day-to-day execution of all in-house POD production operations, including DTG apparel printing, wall art and canvas production, hard goods customization, and on-demand book and label printing using ShipBob-operated equipment and staff.
• Provide a high-level end-of-day summary covering B2B and DTC order production status, open orders, orders at risk of missing SLA, active quality incidents, equipment or material issues, and clear action plans for all outstanding items. 
• Align weekly with the Merchant to understand production volume requirements across product categories; partner with operations leadership to develop execution plans that account for staffing, equipment capacity, material availability, and production constraints. 
• Validate artwork files and production-ready assets prior to print runs; coordinate with the Merchant to resolve file issues, color profile discrepancies, or specification gaps that could impact print quality or cause production delays.
• Own operational metric reporting for the POD department, including Units per Hour (UPH) / production throughput, order cycle time (order receipt to shipment), on-time shipment vs. SLA, production yield and defect rate, and ink/material waste and cost per unit.
• Identify performance gaps, troubleshoot root causes, and implement process improvements to drive consistent attainment of production throughput and quality targets.
• Build foundational Standard Operating Procedures (SOPs) and work instructions for the POD department from the ground up, covering all production workflows, quality checkpoints, equipment operation, file intake, order processing, and shipment execution.
• Drive production associate performance and accountability across all POD workflows; while direct management sits with other Area Managers, this role owns production outcomes and coaches associates toward throughput, quality, and SLA targets on the floor.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Supervise daily workflows to ensure products are handled and stored correctly per defined safety and quality procedures. Maintain compliance with hygiene and contamination control standards and promote a culture of accountability. 
• Other duties/responsibilities as necessary. 

What you’ll bring to the table:

• 2+ years of experience in warehouse, fulfillment, or logistics operations management. Preferred experience in a print on demand or make on demand fulfillment environment.
• Experience serving as an operational liaison between fulfillment operations and merchant or client teams, with a demonstrated ability to manage cross-functional relationships. 
• Sound understanding of fulfillment metrics including UPH, OPH, SLA management, and VCPO. 
• Proficiency with WMS platforms and operational reporting tools. 
• Excellent written and verbal communication skills; ability to clearly communicate operational status and incidents to merchant partners. 
• Excellent problem-solving skills and ability to make real-time operational decisions in a fast-paced, physically demanding environment. 
• Experience developing and implementing SOPs in a warehouse or fulfillment environment.          

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $54,878 - $73,170 for this role. The total compensation for this position in our compensation architecture is $54,878 - $91,463. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  

About us 

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. 

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. 

Job Summary 

We are seeking an experienced Hardware Validation Manager to lead the validation of Graphcore hardware platforms from prototype through production release. This role is responsible for defining validation strategies, building and leading a high-performing validation engineering team, and ensuring our hardware products meet electrical, functional, and reliability targets across all development phases. 

The successful candidate will combine deep technical expertise in hardware validation with strong leadership, cross‑functional collaboration, and program execution to deliver high‑quality products at scale. 

The Team 

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption 

The Hardware Validation team ensures Graphcore’s AI hardware platforms meet performance, quality, and reliability targets before production release. Working closely with silicon, board design, system architecture, firmware, and manufacturing teams, the group develops and executes validation strategies across development phases. 

The team plays a critical role in bridging design and production by identifying issues early, driving root cause analysis, and enabling robust, production‑ready hardware platforms. 

Responsibilities and Duties 

• Define and implement board and multi-board hardware validation plans across Proto, EVT, DVT, and PVT phases. 

• Develop and execute validation strategies covering electrical, functional, and system-level requirements. 

• Ensure validation coverage aligns with product specifications, customer requirements, and industry standards. 

• Drive root cause analysis and corrective actions for hardware validation failures. 

• Build, mentor, and manage a team of hardware validation engineers. 

• Collaborate with hardware design, silicon, firmware, and manufacturing teams across the product lifecycle. 

• Establish validation milestones and deliverables aligned with program schedules and product release goals. 

• Drive improvements in validation methodology, tooling, automation, and data analysis. 

Candidate Profile 

Essential 

• Bachelor’s or Master’s degree in Electrical Engineering or related field. 

• 10+ years of experience in board-level hardware validation, system testing, or product validation. 

• 3+ years of experience leading engineering teams. 

• Strong understanding of hardware development lifecycle (Proto, EVT, DVT, PVT). 

• Experience with lab instrumentation such as oscilloscopes, spectrum analyzers, and power analyzers. 

• Proven track record delivering hardware products from prototype through production. 

• Strong analytical and problem-solving skills with experience driving root cause investigations. 

Desirable 

• Experience influencing validation requirements during architecture and schematic phases. 

• Experience embedding validation hooks and testability features into hardware designs. 

• Experience implementing automated hardware regression testing. 

• Familiarity with data pipelines, dashboards, and validation data analytics. 

• Experience validating multi-board systems and high-speed interfaces (PCIe, DDR, SerDes). 

• Experience working with power-dense or high-performance compute systems. 

Senior Bring-Up and Characteristion Engineer

Salary $161,500 - $218,500 + Phantom Equity + Benefits

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.  

We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment. 

Responsibilities and Duties 

• Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
• Creation of product specific characterisation plans
• Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
• Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
• Execution of manual characterisation tests where automation is not appropriate
• Report regularly on progress and issues during the characterisation
• Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report

Essential skills

• A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
• Solid experience and understanding of silicon digital device design characterisation
• Knowledge of silicon process technology and how that impacts device performance at transistor and system level
• Knowledge of high-performance processor and system-on-chip systems
• Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
• Knowledge of measurement automation and data analysis
• The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
• An ability to work independently without daily oversight

Desirable skills:

• Knowledge of PCBA and system level technologies
• Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems

Benefits:

In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments. 

Senior Bring-Up and Characteristion Engineer

Salary $156,500 - $211,700 + Phantom Equity + Benefits

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.  

We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment. 

Responsibilities and Duties 

• Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
• Creation of product specific characterisation plans
• Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
• Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
• Execution of manual characterisation tests where automation is not appropriate
• Report regularly on progress and issues during the characterisation
• Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report

Essential skills

• A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
• Solid experience and understanding of silicon digital device design characterisation
• Knowledge of silicon process technology and how that impacts device performance at transistor and system level
• Knowledge of high-performance processor and system-on-chip systems
• Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
• Knowledge of measurement automation and data analysis
• The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
• An ability to work independently without daily oversight

Desirable skills:

• Knowledge of PCBA and system level technologies
• Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems

Benefits:

In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments. 

Staff Bring-Up and Characterisation Engineer

Salary $191,100 - $258,500 + Phantom Equity + Benefits

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.  

We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment. 

Responsibilities and Duties 

• Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
• Creation of product specific characterisation plans
• Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
• Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
• Execution of manual characterisation tests where automation is not appropriate
• Report regularly on progress and issues during the characterisation
• Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report

Essential skills

• A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
• Solid experience and understanding of silicon digital device design characterisation
• Knowledge of silicon process technology and how that impacts device performance at transistor and system level
• Knowledge of high-performance processor and system-on-chip systems
• Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
• Knowledge of measurement automation and data analysis
• The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
• An ability to work independently without daily oversight

Desirable skills:

• Knowledge of PCBA and system level technologies
• Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems

Benefits:

In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments. 

Staff Bring-Up and Characterisation Engineer

Salary $198,100 - $268,000 + Phantom Equity + Benefits

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.  

We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment. 

Responsibilities and Duties 

• Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
• Creation of product specific characterisation plans
• Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
• Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
• Execution of manual characterisation tests where automation is not appropriate
• Report regularly on progress and issues during the characterisation
• Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report

Essential skills

• A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
• Solid experience and understanding of silicon digital device design characterisation
• Knowledge of silicon process technology and how that impacts device performance at transistor and system level
• Knowledge of high-performance processor and system-on-chip systems
• Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
• Knowledge of measurement automation and data analysis
• The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
• An ability to work independently without daily oversight

Desirable skills:

• Knowledge of PCBA and system level technologies
• Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems

Benefits:

In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments. 

Position Overview

The Shift Supervisor – Rigging & Lifting, is responsible for directing all rigging and lifting activities during their assigned shift. Serving as the designated Lift Director, this role leads a five-person rigging team and ensures safe, compliant, and precise execution of lifts involving sensitive or high-value equipment. The supervisor coordinates with production, maintenance, engineering, and quality teams to ensure efficient workflow and adherence to established standards across all lifting operations.

Key Responsibilities

Rigging & Lifting Oversight:

• Serve as the Lift Director for the assigned shift.
• Supervise all rigging and lifting operations involving sensitive or high-value equipment.
• Review and validate lift plans, load paths, and equipment setups before each lift.
• Ensure compliance with OSHA, ASME, and internal safety procedures.

Team Leadership:

• Lead, mentor, and support a five-person rigging team.
• Assign daily tasks, allocate manpower, and ensure operational readiness.
• Conduct team meetings, pre-lift briefings, and shift safety discussions.
• Provide performance feedback and support employee skill development.

Safety & Compliance:

• Enforce proper rigging techniques, PPE usage, and lifting protocols.
• Conduct inspections of rigging gear, tag out unsafe items, and maintain equipment readiness.
• Participate in incident reviews and contribute to corrective action planning.

Coordination & Communication:

• Communicate lift requirements, timing, and risk considerations with production and maintenance teams.
• Coordinate with engineering on lifting needs related to special tooling, assemblies, or sensitive components.
• Document lift activities, equipment usage, and shift reports for the Rigging/Lifting Manager.

Training & Development:

• Support ongoing training initiatives for rigging personnel.
• Assist with evaluating team competency, certifications, and development needs.
• Promote continuous improvement in safety, execution quality, and rigging best practices.

Qualifications

Education

• High school diploma required.
• Technical training in rigging or lifting operations preferred.

Experience

• 3–5 years of rigging or lifting experience in manufacturing, aerospace, construction, or similar industrial environment.
• Prior team lead or supervisory experience preferred.

Certifications

• Rigging certification preferred (e.g., NCCCO Rigger Level I or II, or equivalent).
• Signalperson certification a plus.

Preferred Qualifications

• Experience conducting critical lifts or working with sensitive/high-value equipment.
• Working knowledge of crane operations, lift planning, and rigging hardware.

Soft Skills

• Strong communication and leadership skills.
• Ability to read lift plans, engineering drawings, and risk assessments.
• High attention to detail and strong situational awareness.
• Commitment to safety and procedural compliance.

Technology Stack

• MS Office Suite
• Ability to interpret digital drawings and lift-plan documents
• Experience with maintenance or lifting-equipment tracking tools (preferred)

Physical Requirements

• Frequent standing, walking, bending, and lifting up to 50 lbs.
• Ability to work in shop-floor environments with noise, temperature variation, and active lifting operations.
• Ability to work near cranes, hoists, and rigging equipment.

This job description may not be inclusive of all duties and responsibilities. Additional tasks may be assigned as needed based on business demands.

Position Overview

The Shift Supervisor – Rigging & Lifting, is responsible for directing all rigging and lifting activities during their assigned shift. Serving as the designated Lift Director, this role leads a five-person rigging team and ensures safe, compliant, and precise execution of lifts involving sensitive or high-value equipment. The supervisor coordinates with production, maintenance, engineering, and quality teams to ensure efficient workflow and adherence to established standards across all lifting operations.

Key Responsibilities

Rigging & Lifting Oversight:

• Serve as the Lift Director for the assigned shift.
• Supervise all rigging and lifting operations involving sensitive or high-value equipment.
• Review and validate lift plans, load paths, and equipment setups before each lift.
• Ensure compliance with OSHA, ASME, and internal safety procedures.

Team Leadership:

• Lead, mentor, and support a five-person rigging team.
• Assign daily tasks, allocate manpower, and ensure operational readiness.
• Conduct team meetings, pre-lift briefings, and shift safety discussions.
• Provide performance feedback and support employee skill development.

Safety & Compliance:

• Enforce proper rigging techniques, PPE usage, and lifting protocols.
• Conduct inspections of rigging gear, tag out unsafe items, and maintain equipment readiness.
• Participate in incident reviews and contribute to corrective action planning.

Coordination & Communication:

• Communicate lift requirements, timing, and risk considerations with production and maintenance teams.
• Coordinate with engineering on lifting needs related to special tooling, assemblies, or sensitive components.
• Document lift activities, equipment usage, and shift reports for the Rigging/Lifting Manager.

Training & Development:

• Support ongoing training initiatives for rigging personnel.
• Assist with evaluating team competency, certifications, and development needs.
• Promote continuous improvement in safety, execution quality, and rigging best practices.

Qualifications

Education

• High school diploma required.
• Technical training in rigging or lifting operations preferred.

Experience

• 3–5 years of rigging or lifting experience in manufacturing, aerospace, construction, or similar industrial environment.
• Prior team lead or supervisory experience preferred.

Certifications

• Rigging certification preferred (e.g., NCCCO Rigger Level I or II, or equivalent).
• Signalperson certification a plus.

Preferred Qualifications

• Experience conducting critical lifts or working with sensitive/high-value equipment.
• Working knowledge of crane operations, lift planning, and rigging hardware.

Soft Skills

• Strong communication and leadership skills.
• Ability to read lift plans, engineering drawings, and risk assessments.
• High attention to detail and strong situational awareness.
• Commitment to safety and procedural compliance.

Technology Stack

• MS Office Suite
• Ability to interpret digital drawings and lift-plan documents
• Experience with maintenance or lifting-equipment tracking tools (preferred)

Physical Requirements

• Frequent standing, walking, bending, and lifting up to 50 lbs.
• Ability to work in shop-floor environments with noise, temperature variation, and active lifting operations.
• Ability to work near cranes, hoists, and rigging equipment.

This job description may not be inclusive of all duties and responsibilities. Additional tasks may be assigned as needed based on business demands.

Position Overview 

We are seeking a Technical Product Manager to drive technical requirements and RAN product specifications & solutions for gateway site installation, aligning engineering needs, regulatory constraints, and deployment workflows to enable compliant, commercially viable, and scalable satellite-gateway locations. This role serves as the critical bridge between technical engineering teams, regulatory affairs, commercial development, and site deployment operations to ensure gateway delivers production-ready infrastructure that meets both technical performance requirements and business objectives. 

This position requires deep understanding of satellite ground infrastructure, RAN solutions, RF propagation considerations, regulatory compliance frameworks, and site engineering requirements. The ideal candidate will bring proven experience in technical product management within satellite communications infrastructure, with specific expertise in gateway site development, regulatory coordination, and cross-functional technical program management.  

Key Responsibilities 

Technical Requirements & Product Specifications 

• Define comprehensive technical requirements for gateway site acquisition including RF performance criteria, RAN infrastructure specifications, and integration compatibility standards 

• Manage product and deployment requirements for RAN network related hardware 

• Own configuration standards, templates, and governance to ensure consistency across Gateway sites constraints and deployment workflow requirements 

• Coordinate and validate BOMs with Engineering, Supply Chain, and vendors for completeness and accuracy 

• Establish technical validation criteria and acceptance standards for RAN network at Gateway locationa  

• Ensure CIQs, configuration guides, port mappings, and as-built documentation are complete and deployment-ready 

• Coordinate technical requirements gathering sessions with engineering stakeholders, site development teams, and operations personnel 

• Ensure technical specifications support scalable satellite-gateway location development across diverse geographical environments 

• Enable smooth technical handover to Service Acceptance and Operations, ensuring documentation completeness and traceability 

• Support change control by ensuring updates reflected across HLDs, BOMs, configurations, and documentation 

Site Feasibility & Validation Management 

• Lead technical site feasibility assessments including RF propagation analysis, interference studies, and infrastructure capability evaluations for RAN network deployment 

• Validate site feasibility against established technical criteria,  and operational deployment standards 

• Coordinate multi-disciplinary feasibility studies involving RF engineering, utilities assessment, and regulatory compliance teams 

• Manage technical risk assessments and mitigation strategies for site acquisition projects 

• Establish standardized feasibility validation processes and documentation frameworks 

Cross-Functional Engineering Coordination 

• Coordinate engineering inputs from RF engineering, satellite systems, network operations, and infrastructure development teams 

• Facilitate technical collaboration between site acquisition teams and broader satellite network engineering organization 

• Ensure consistent engineering standards and technical approaches across multiple gateway site development projects for RAN network 

• Drive technical decision-making processes involving multiple engineering disciplines and stakeholder groups 

• Enable smooth technical handover to Service Acceptance and Operations, ensuring documentation completeness and traceability 

Documentation & Delivery Standards Management 

• Manage comprehensive technical documentation for gateway site including requirements specifications, RAN Rack layout design standards, and validation procedures 

• Ensure site acquisition outputs meet integration, build, and commercial-ready gateway delivery standards 

• Establish and maintain technical documentation standards and configuration management processes 

• Maintain technical traceability from requirements through final delivery and commissioning 

Technical Program Management & Process Optimization 

• Develop and optimize technical workflows for gateway site acquisition from RAN network prospects, including requirements definition, feasibility assessment, and delivery validation processes 

• Drive continuous improvement initiatives for technical processes, tools, and methodologies 

• Coordinate technical resource allocation and capacity planning for site acquisition programs  

Qualifications 

Education 

• Bachelor's degree in Electrical Engineering, Telecommunications Engineering, Systems Engineering, or related technical field 

• Master's degree in Engineering Management, Systems Engineering, or advanced technical discipline preferred 

Experience 

• Minimum 8+ years in satellite communications, telecommunications infrastructure, or wireless network engineering 

• Minimum 5 years’ relevant experience in RAN engineering, telecom site acquisition, or technical product management supporting ground facilities 

• Demonstrated experience producing or validating site engineering deliverables: site survey reports, RF/site feasibility and integration acceptance criteria 

• Strong written communication and technical documentation skills for creating ICDs, acceptance plans and status reports 

• Ability and willingness to travel domestically to candidate and active gateway sites as required for surveys, permitting meetings, and commissioning 

Required Technical Expertise 

• Deep understanding of satellite ground segment architecture, gateway systems, and RF infrastructure requirements 

• Hands on experience of eNB hardware and RAN architecture design 

• Strong knowledge of satellite communications link budgets, antenna systems, and RF propagation characteristics 

• Proven ability to translate complex technical requirements into actionable product specifications and delivery criteria 

• Experienced on CIQ handling and deployment documentation workflows 

Preferred Qualifications 

• Background in technical product management roles at satellite operators, ground infrastructure providers, or telecommunications companies 

• Experience with technical project management methodologies and cross-functional technical program coordination 

• Familiarity with 4G/ 5G NTN standards, satellite-cellular integration, and next-generation satellite communications architectures 

Leadership & Communication Skills 

• Strong technical leadership with ability to influence and coordinate across multiple engineering disciplines 

• Exceptional communication skills for presenting complex technical requirements to diverse stakeholder audiences 

• Proven ability to manage technical programs involving regulatory agencies, engineering teams, and commercial stakeholders 

• Experience building scalable technical processes and product management frameworks 

• Demonstrated success in technical decision-making and conflict resolution across cross-functional teams 

Technology Stack 

• Proficiency with technical documentation systems, requirements management tools, and project management platforms 

• Experience with RF simulation tools, link budget analysis software, and satellite communications modelling systems 

• Knowledge of geographic information systems (GIS) and site assessment tools commonly used in telecommunications infrastructure development  

Physical Requirements 

• Role will be based in the US with flexibility for remote work arrangements 

• Regular travel for site assessments, technical meetings, and stakeholder coordination (~25-30%) 

• Ability to participate in field site evaluations including outdoor assessments at potential gateway locations 

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview:

AST SpaceMobile is seeking an AI Data Operations Manager based in Midland, TX to operate, secure, and run the day-to-day operations of the on-site AI Lab supporting the AI & Autonomy division. You will be the single point of accountability for the lab’s physical security, IT and server infrastructure, and the part-time image-labeling workforce that produces the labeled datasets feeding our computer-vision and robotics models. You will enforce strict lab access and information-security rules — no personal phones, photography, personal electronics, or removable storage media inside the lab — and ensure all workstations, GPU servers, storage, and network equipment are properly maintained, patched, and locked down.

You will hire, train, schedule, and supervise a part-time labeling workforce on AST’s in-house labeling software, partnering daily with quality inspectors and manufacturing engineers to capture, log, and curate the imagery that trains spacecraft inspection and robotic computer-vision models. This is a hands-on role for a computer-literate, security-conscious operator who is comfortable owning both people and infrastructure.

 What You’ll Be Doing:

• Manage the day-to-day operation of the on-site AI Lab in Midland, including opening, securing, and closing the facility and ensuring the lab is locked at all non-operating hours
• Enforce lab access and information-security rules — no personal cell phones, cameras, photography, personal electronics, or removable storage media (USB sticks, SD cards, external drives) inside the lab — and maintain visitor logs and badge access controls
• Hire, onboard, schedule, and supervise a part-time computer-vision image-labeling workforce, ensuring consistent shift coverage and adequate throughput on labeling queues
• Train labelers on AST’s in-house image-labeling software, including labeling conventions, ontology updates, quality standards, escalation paths, and productivity expectations
• Monitor labeling output for accuracy and consistency, run calibration and inter-rater agreement checks, and provide ongoing coaching and corrective feedback to the labeling team
• Partner daily with manufacturing quality inspectors and engineers to plan, capture, log, and ingest images and short-form video of spacecraft components and assembly steps used to train computer-vision and robotics models
• Maintain the lab’s image- and video-capture workflow: managing camera rigs, lighting, fixtures, capture protocols, file naming, metadata, and chain-of-custody from the factory floor into lab storage
• Manage and maintain lab compute resources including workstations, GPU servers, storage arrays, networking equipment, and backup systems; coordinate with Corporate IT on patching, imaging, account provisioning, and ticket resolution
• Track and audit lab assets, software licenses, peripherals, and consumables; maintain accurate inventory and asset-tag records
• Own lab safety, ESD, and housekeeping standards, ensuring the workspace meets manufacturing-floor cleanliness and electrical-safety expectations
• Maintain operational runbooks, standard operating procedures, training materials, and security policies for the lab; lead periodic security reviews and access audits
• Report on lab utilization, labeling throughput, dataset growth, security incidents, and infrastructure health to the Chief of AI and Autonomy 

What You Bring:

• 3+ years of experience managing a lab, secure operations area, IT/data center, or other controlled-access environment
• Demonstrated security-conscious mindset with experience enforcing access-control, information-security, or export-controlled workspace rules
• Strong computer literacy: comfortable administering Windows and/or Linux workstations, identity tooling (Active Directory or equivalent), basic networking, and standard productivity tools
• Experience supervising and training an hourly or part-time workforce, including scheduling, performance feedback, and quality oversight
• Comfort partnering with engineers and shop-floor technicians in a manufacturing or hardware environment
• Strong written and verbal communication and meticulous documentation habits
• Ability to be physically on-site in Midland, TX and to occasionally support extended or off-shift hours during high-throughput campaigns
• High school diploma or equivalent 
• Must be legally authorized to work in the United States

Preferred:

• Prior experience supporting computer vision, machine learning, or data-labeling operations
• Familiarity with image-labeling tooling (e.g., CVAT, Labelbox, Scale, or in-house equivalents) and labeling QA practices
• Experience administering GPU workstations or servers (NVIDIA driver / CUDA toolchains)
• Background in aerospace, defense, or other ITAR / export-controlled environments
• Experience with badge access systems, video surveillance, and facility access auditing
• Familiarity with manufacturing quality processes, Automated Optical Inspection (AOI), or visual inspection workflows
• Coursework or certifications in IT, cybersecurity, networking, or facility security
• Associate or bachelor’s degree preferred

Physical Requirements & Work Environment:

• Ability to stand and walk for extended periods of time.
• Ability to use hands and fingers to perform repetitive and precision tasks.
• Ability to climb, balance, bend, stoop, kneel, and reach as required to perform job duties.
• Ability to communicate effectively, including talking and hearing.
• Ability to work in, on, around, and in proximity to large structures, equipment, and tooling.
• Ability to lift, push, and/or carry items up to 15 pounds as required.
• Ability to work near moving mechanical parts and equipment.
• Ability to work in and around tight or confined spaces.
• Ability to work in environments that may include exposure to fumes, airborne particles, and/or hazardous materials (e.g., carbon fiber).
• Ability to work in an office setting with periodic exposure to operational, manufacturing, warehouse, or production areas.
• Ability to work in environments that may include moderate noise levels when entering operational or manufacturing spaces.
• Ability to work in multiple departments, buildings, or operational areas during the workday.
• Ability to work in extended computer usage and prolonged periods at a workstation.

Benefits: (Eligibility dependent)

• Medical, dental, vision
• 401(k) (pre-tax & Roth)
• Life insurance, disability coverage
• HSA, transportation benefits
• Employee Assistance Program
• PTO / sick leave

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.  

Position Overview

We are seeking a Capital Asset Manager to oversee the lifecycle management of all capital assets within our manufacturing and engineering organizations located in the Texas facilities. This role is responsible for acquisition, tracking, maintenance, valuation, and disposal of assets, ensuring compliance with internal policies and external regulations. The Capital Asset Manager will support budgeting and forecasting and contribute to strategic planning for asset utilization and replacement.

Key Responsibilities

• Asset Lifecycle Management: Maintain accurate records of all capital assets, including location, condition, cost, and depreciation. Assign and manage asset tags and ensure proper documentation. Coordinate asset transfers, disposals, and retirements in compliance with company policy.
• Inventory & Systems: Lead annual physical inventory audits. Manage and develop asset tracking systems and ensure data integrity. Develop and maintain spare parts inventory systems and standardization across departments.
• Financial Oversight: Collaborate with finance teams to develop and monitor capital budgets. Track and report repair & maintenance (R\&M) costs; analyze variances and forecasts. Support external audits and ensure compliance with financial reporting standards (e.g., GASB 34).
• Strategic Planning: Develop long-term asset replacement and lifecycle cost strategies. Recommend capital investment projects based on asset conditions and operational needs. Participate in strategic planning for facility upgrades and expansions.
• Stakeholder Collaboration: Work with operations, engineering, maintenance, and procurement teams to align asset management with production goals. Train staff on asset management procedures and systems. Liaise with external vendors for asset procurement and maintenance services.

Qualifications

Education:

• Bachelor’s degree in business administration, finance, engineering, or related field.
• Professional certifications in asset management (e.g., CPAM, IAM) are a plus.

Experience:

• A minimum of 5 years in asset management within a manufacturing or industrial environment.
• Experience with ERP systems and asset tracking software.

Preferred Qualifications

• Familiarity with GASB 34 and other financial reporting standards.
• Experience in strategic capital planning and lifecycle cost analysis.
• Knowledge of spare parts inventory management and standardization practices.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and organizational skills.
• Proven ability to collaborate effectively across cross-functional teams.
• Ability to work independently and manage multiple priorities.
• Meticulous attention to detail to ensure accuracy in documentation and reporting.

Technology Stack

• ERP systems for asset management.
• Microsoft Excel and data reporting tools.
• Asset tracking software and inventory management systems.

Physical Requirements

• Ability to work in a standard office environment and on the shop floor as needed.
• Occasional lifting, bending, and walking during physical asset audits.

Position Overview

The Maintenance Technician is responsible for maintaining, troubleshooting, and repairing production and shop equipment in a manufacturing environment. This position ensures all systems and machinery operate efficiently and safely while supporting preventive maintenance programs and continuous improvement initiatives.

Key Responsibilities:

• Maintain production and shop equipment in satisfactory condition under the direction of the Equipment Maintenance Manager.
• Troubleshoot, diagnose, and repair mechanical, electrical, pneumatic, and hydraulic equipment faults.
• Perform scheduled Preventive Maintenance (PM) activities as required to ensure equipment reliability.
• Document all repairs, parts usage, and PMs in the CMMS or similar maintenance software.
• Install, align, and calibrate mechanical and electrical components as needed.
• Use precision tools such as calipers, multimeters, and alignment devices for diagnostics.
• Support continuous improvement efforts and perform other duties as assigned.

Qualifications

Education:

• Associate’s degree in industrial maintenance, mechatronics, electronics, or related field.
• Equivalent experience, military training, or vocational education may be considered.

Experience:

Minimum of 3 years’ experience in pneumatics, hydraulics, or electromechanical maintenance in a manufacturing or field service environment preferred.

Preferred Qualifications:

• Experience as a manufacturing equipment or field technician.
• Strong understanding of PLCs, sensors, VFDs, motors, and control systems.
• Familiarity with electronic, hydraulic and pneumatic systems.
• Ability to read and interpret schematics and technical documentation.

Soft Skills:

• Strong troubleshooting and logical thinking abilities.
• Excellent communication and teamwork skills.
• Ability to work effectively in a fast-paced, changing environment.
• Detail-oriented and safety-conscious.

Technology Stack:

• CMMS (Computerized Maintenance Management System)
• PLC equipment and diagnostic software
• Electrical and mechanical diagnostic tools (e.g., multimeters, calipers)

Physical Requirements

• Ability to lift and move heavy equipment.
• Must be able to stand for 10-hour shifts.
• Work performed in a production plant environment with exposure to electrical hazards, noise, and temperature variations.
• May require working at heights or in confined spaces.
• Use of appropriate PPE in designated areas is mandatory

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

The Maintenance Technician is responsible for maintaining, troubleshooting, and repairing production and shop equipment in a manufacturing environment. This position ensures all systems and machinery operate efficiently and safely while supporting preventive maintenance programs and continuous improvement initiatives.

Key Responsibilities:

• Maintain production and shop equipment in satisfactory condition under the direction of the Equipment Maintenance Manager.
• Troubleshoot, diagnose, and repair mechanical, electrical, pneumatic, and hydraulic equipment faults.
• Perform scheduled Preventive Maintenance (PM) activities as required to ensure equipment reliability.
• Document all repairs, parts usage, and PMs in the CMMS or similar maintenance software.
• Install, align, and calibrate mechanical and electrical components as needed.
• Use precision tools such as calipers, multimeters, and alignment devices for diagnostics.
• Support continuous improvement efforts and perform other duties as assigned.

Qualifications

Education:

• Associate’s degree in industrial maintenance, mechatronics, electronics, or related field.
• Equivalent experience, military training, or vocational education may be considered.

Experience:

Minimum of 3 years’ experience in pneumatics, hydraulics, or electromechanical maintenance in a manufacturing or field service environment preferred.

Preferred Qualifications:

• Experience as a manufacturing equipment or field technician.
• Strong understanding of PLCs, sensors, VFDs, motors, and control systems.
• Familiarity with electronic, hydraulic and pneumatic systems.
• Ability to read and interpret schematics and technical documentation.

Soft Skills:

• Strong troubleshooting and logical thinking abilities.
• Excellent communication and teamwork skills.
• Ability to work effectively in a fast-paced, changing environment.
• Detail-oriented and safety-conscious.

Technology Stack:

• CMMS (Computerized Maintenance Management System)
• PLC equipment and diagnostic software
• Electrical and mechanical diagnostic tools (e.g., multimeters, calipers)

Physical Requirements

• Ability to lift and move heavy equipment.
• Must be able to stand for 10-hour shifts.
• Work performed in a production plant environment with exposure to electrical hazards, noise, and temperature variations.
• May require working at heights or in confined spaces.
• Use of appropriate PPE in designated areas is mandatory

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

The Manufacturing Engineer is responsible for developing, optimizing, and automating production processes that support high-reliability automotive and aerospace manufacturing. This role drives end-to-end process design, equipment implementation, and continuous improvement initiatives to enable safe, repeatable, and efficient production. The engineer partners cross-functionally with design, quality, and operations teams to support new product introduction (NPI), improve manufacturability, and scale production capacity in regulated, quality-critical environments.

Key Responsibilities

Process Development & Optimization

• Develop, validate, and optimize manufacturing processes for new and existing products.
• Create and maintain process documentation including work instructions, PFMEAs, control plans, process flow diagrams, and SOPs.
• Perform time studies, capacity modeling, and line balancing to improve throughput and efficiency.
• Identify and eliminate bottlenecks to ensure stable, repeatable production performance.

Lean Manufacturing & Continuous Improvement

• Implement Lean methodologies including 5S, Kaizen, SMED, VSM, and structured root-cause problem solving.
• Drive improvements in cycle time, takt time, yield, and overall process quality.
• Support TPM initiatives and improve OEE metrics across production assets.
• Lead continuous improvement projects focused on waste reduction and operational excellence.

Automation & Equipment Engineering

• Specify, design, and implement automated equipment, robotics, vision systems, PLC-based controls, and automated test equipment (ATE).
• Partner with external vendors for equipment sourcing, installation, commissioning, and validation.
• Develop or support automation programming using PLCs, Python, LabVIEW, or similar tools.
• Conduct equipment capability studies including Gage R&R, MSA, Cp/Cpk, and validation protocols.

Quality & Compliance

• Ensure manufacturing processes comply with IATF 16949, AS9100, ISO 9001, and related standards.
• Lead root cause investigations using 8D, fishbone, and 5-Why methodologies.
• Partner with Quality Engineering to implement robust process controls and improve first-pass yield.
• Maintain documentation and traceability in regulated production environments.

Cross-Functional Collaboration

• Support new product introduction (NPI) activities from concept through production ramp.
• Lead DFM/DFA reviews to ensure manufacturability and cost efficiency.
• Coordinate with supply chain, production, and program teams to enable smooth launches and sustained operations.

Safety & Operational Excellence

• Ensure all processes meet safety, ergonomic, and environmental standards.
• Conduct risk assessments and support EHS initiatives.
• Provide hands-on technical support to shop floor teams to resolve production issues.

Qualifications

Education

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Aerospace Engineering, or a related technical field.

Experience

• 10+ years of experience in automotive, aerospace, or other high-reliability manufacturing environments.
• Demonstrated experience in process automation, robotics, equipment design, or automated test systems.
• Strong background in Lean Manufacturing, Six Sigma tools, and continuous improvement.
• Experience developing PFMEA, Control Plans, GD&T application, and DFM/DFA practices.
• Hands-on experience with CAD tools (SolidWorks, CATIA, or similar).
• Familiarity with regulated manufacturing quality systems and standards.

Preferred Qualifications

• Six Sigma Green Belt or Black Belt certification.
• PLC programming, robotics integration, or automation scripting experience.
• Experience in aerospace satellite assembly, automotive electronics, or precision manufacturing.
• Knowledge of ERP/MES systems and digital manufacturing platforms.
• Background in reliability engineering or environmental qualification testing.

Soft Skills

• Strong analytical and problem-solving capability.
• Effective cross-functional collaboration and stakeholder communication.
• Project management and prioritization skills in fast-paced production settings.
• Hands-on, solution-oriented mindset with strong ownership.

Technology Stack

• CAD: SolidWorks, CATIA, or similar
• Controls/Automation: PLCs, robotics systems, vision systems
• Programming/Scripting: Python, LabVIEW (or similar)
• Manufacturing Systems: ERP/MES platforms
• Quality/Analysis: MSA tools, Cp/Cpk, Lean/Six Sigma toolsets

Physical Requirements

• Frequent presence on production floor and manufacturing lines.
• Ability to work around automated equipment and testing systems.
• Occasional lifting, standing, and extended time in an industrial environment.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

The Maintenance Technician is responsible for maintaining, troubleshooting, and repairing production and shop equipment in a manufacturing environment. This position ensures all systems and machinery operate efficiently and safely while supporting preventive maintenance programs and continuous improvement initiatives.

Key Responsibilities:

• Maintain production and shop equipment in satisfactory condition under the direction of the Equipment Maintenance Manager.
• Troubleshoot, diagnose, and repair mechanical, electrical, pneumatic, and hydraulic equipment faults.
• Perform scheduled Preventive Maintenance (PM) activities as required to ensure equipment reliability.
• Document all repairs, parts usage, and PMs in the CMMS or similar maintenance software.
• Install, align, and calibrate mechanical and electrical components as needed.
• Use precision tools such as calipers, multimeters, and alignment devices for diagnostics.
• Support continuous improvement efforts and perform other duties as assigned.

Qualifications

Education:

• Associate’s degree in industrial maintenance, mechatronics, electronics, or related field.
• Equivalent experience, military training, or vocational education may be considered.

Experience:

Minimum of 3 years’ experience in pneumatics, hydraulics, or electromechanical maintenance in a manufacturing or field service environment preferred.

Preferred Qualifications:

• Experience as a manufacturing equipment or field technician.
• Strong understanding of PLCs, sensors, VFDs, motors, and control systems.
• Familiarity with electronic, hydraulic and pneumatic systems.
• Ability to read and interpret schematics and technical documentation.

Soft Skills:

• Strong troubleshooting and logical thinking abilities.
• Excellent communication and teamwork skills.
• Ability to work effectively in a fast-paced, changing environment.
• Detail-oriented and safety-conscious.

Technology Stack:

• CMMS (Computerized Maintenance Management System)
• PLC equipment and diagnostic software
• Electrical and mechanical diagnostic tools (e.g., multimeters, calipers)

Physical Requirements

• Ability to lift and move heavy equipment.
• Must be able to stand for 10-hour shifts.
• Work performed in a production plant environment with exposure to electrical hazards, noise, and temperature variations.
• May require working at heights or in confined spaces.
• Use of appropriate PPE in designated areas is mandatory

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

The Multi-Layer Insulation (MLI) Installation Manager is responsible for leading the installation and quality execution of thermal insulation systems critical to spacecraft performance. This role oversees a team of technicians and ensures all MLI installations meet stringent thermal, cleanliness, and contamination control requirements.

The MLI Installation Manager partners closely with engineering, manufacturing, and program management to deliver high-quality hardware on schedule. This position plays a key role in bridging design intent with hands-on execution in a fast-paced aerospace production environment.

Key Responsibilities

• Lead and manage all MLI system installation activities across production and integration operations.
• Supervise and develop a team of technician specialists, providing day-to-day direction and support.
• Develop, refine, and standardize installation processes in collaboration with design and manufacturing engineering teams.
• Ensure insulation systems meet thermal performance, cleanliness, and contamination control requirements.
• Coordinate with engineering, manufacturing, and program management to meet build schedules and program milestones.
• Implement and maintain quality assurance and inspection processes for MLI systems.
• Monitor project progress, resource allocation, and team productivity to ensure efficient execution.
• Identify and resolve technical challenges related to insulation performance, fit, or installation constraints.
• Ensure compliance with safety standards, industry regulations, and company policies.
• Support testing, verification, and validation activities for thermal insulation systems.
• Provide hands-on training, mentorship, and technical guidance to team members.

Qualifications

Education

• Bachelor’s degree in Mechanical Engineering, Aerospace Engineering, Materials Science, or related field preferred; equivalent experience considered.

Experience

• 5–10+ years of experience in thermal systems, insulation systems, cryogenic systems, or aerospace manufacturing.
• Demonstrated experience with multi-layer insulation (MLI) design and/or installation.
• Experience leading technical teams, including direct supervision of 15 or more personnel.
• Strong ability to read and interpret engineering drawings, specifications, and work instructions.

Preferred Qualifications

• Experience with spacecraft, launch vehicles, cryogenic tanks, or vacuum environments.
• Familiarity with cleanroom operations and contamination control practices.
• Experience working in aerospace or other advanced manufacturing environments.

Soft Skills

• Strong leadership presence with the ability to motivate and develop technical teams.
• Excellent problem-solving skills with a hands-on, solutions-oriented mindset.
• Effective communicator across engineering, production, and program stakeholders.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Commitment to quality, safety, and continuous improvement.

Technology Stack

• Engineering drawing and CAD viewers.
• Manufacturing Execution Systems (MES) and/or ERP systems.
• Quality management and inspection tools.
• Microsoft Office Suite (Excel, Outlook, Teams).

Physical Requirements

• Ability to work in manufacturing, cleanroom, and test environments.
• Ability to stand, walk, and inspect hardware for extended periods.
• Must be able to lift up to 25 lbs as needed.
• Required use of PPE and adherence to cleanroom and contamination control protocols.

This role is critical to ensuring the integrity and performance of spacecraft thermal systems, directly contributing to mission success through high-quality execution and team leadership.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

The Quality Engineering Manager is responsible for leading Quality Assurance efforts supporting the production of complex systems for a next-generation telecommunications satellite constellation. This role ensures that all products meet stringent quality, reliability, and compliance standards while driving continuous improvement across manufacturing operations. The position requires a strong leader capable of developing high-performing teams, optimizing quality systems, and partnering cross-functionally to meet production, cost, and schedule objectives.

Key Responsibilities

• Lead and own all Quality Engineering activities, including inspection plan development, nonconformance management, and Root Cause Corrective Action (RCCA) processes
• Establish, implement, and continuously improve quality systems, processes, and procedures to support production operations
• Oversee compliance planning and execution to ensure adherence to internal standards and regulatory requirements
• Manage and develop a team of Quality Engineers, ensuring performance, accountability, and professional growth
• Ensure manufactured products meet all quality standards while maintaining alignment with production schedules and cost targets
• Drive continuous improvement initiatives utilizing structured problem-solving methodologies
• Lead internal audits and support external audits as required; ensure effective closure of findings
• Develop and deliver training programs to enhance quality awareness, technical capability, and process adherence
• Partner with cross-functional teams including Manufacturing, Engineering, and Operations to resolve complex technical and performance issues
• Foster a culture of accountability, engagement, and operational excellence across the team

Qualifications

Education:

• Bachelor’s degree in Engineering, Science, or a related technical field preferred

Experience:

• Minimum of 3 years of experience supervising Quality Engineering teams (5+ direct reports)
• Experience leading quality operations within manufacturing or production environments
• Proven track record of driving quality improvements and resolving complex nonconformance issues

Preferred Qualifications

• Experience in aerospace, telecommunications, or other high-reliability industries
• Working knowledge of Six Sigma, Lean Manufacturing, and continuous improvement methodologies
• Experience with quality management systems (QMS) and regulatory compliance frameworks
• Familiarity with production environments involving complex electromechanical systems

Soft Skills

• Strong leadership presence with the ability to motivate, engage, and develop teams
• Excellent organizational, communication, and interpersonal skills
• Ability to influence cross-functional stakeholders and drive alignment
• High level of accountability with strong problem-solving and decision-making abilities

Technology Stack

• Microsoft Office Suite (Excel, Word, PowerPoint)
• Quality management and documentation systems (QMS tools preferred)
• Data analysis and reporting tools

Physical Requirements

• Ability to work in a manufacturing and production environment
• May require standing, walking, and interacting with hardware for extended periods
• Ability to work flexible hours as needed to support production schedules

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

The Rigging/Lifting Manager is responsible for overseeing all critical rigging and lifting operations within the facility. This role ensures safe, precise, and compliant movement of highly sensitive equipment while managing three shift supervisors and supporting cross-functional production groups. The manager will establish rigging standards, lead training programs, ensure compliance with safety regulations, and support continuous improvement in lifting activities across all shifts.

Key Responsibilities

Rigging & Lifting Operations Management

• Oversee all rigging and lifting activities to ensure safe and controlled movement of sensitive equipment.
• Establish, maintain, and enforce standard operating procedures for rigging and lifting.
• Review and approve lift plans, equipment setups, and safety controls before all critical lifts.
• Ensure full compliance with OSHA, NCCCO, ASME, and internal safety standards.

Leadership & Supervision

• Manage and provide direction to three Rigging Supervisors across all shifts.
• Conduct coaching, mentoring, and performance evaluations.
• Coordinate workload and manpower planning to meet production demands.

Training & Competency Development

• Conduct on-site training for safe rigging practices, lifting techniques, and proper equipment use.
• Maintain up-to-date certification and competency records.
• Implement continuous improvement initiatives to strengthen rigging capabilities.

Equipment & Process Oversight

• Ensure inspection, maintenance, and operational readiness of all rigging and lifting equipment.
• Identify equipment needs and recommend upgrades or replacements.
• Develop and execute preventive maintenance schedules.

Cross-Functional Collaboration

• Partner with production, maintenance, engineering, and quality teams to support operational needs.
• Communicate lift schedules, risks, and resource requirements effectively.
• Participate in operations meetings and planning sessions.

Safety & Compliance

• Lead and document incident investigations related to rigging and lifting operations.
• Enforce safety protocols, including Lockout/Tagout (LOTO) and critical lift procedures.
• Maintain accurate documentation for internal and external audits.

Qualifications

Education

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Formal rigging training highly preferred.

Experience

• 5–7 years of rigging and lifting experience.
• Supervisory or management experience required.
• Hands-on experience conducting critical lifts involving sensitive or high-value equipment.

Certifications

• NCCCO Certified Rigger (CR) preferred.
• Signalperson or Lift Director certifications a plus.

Preferred Qualifications

• Experience in a manufacturing, industrial, or aerospace production environment.
• Familiarity with crane operations, advanced rigging methods, and heavy-lift planning.

Soft Skills

• Strong communication and interpersonal skills.
• Proven leadership and team-development capabilities.
• Ability to read and interpret drawings, lift plans, schematics, and risk assessments.
• Exceptional situational awareness with a commitment to safety and precision.

Technology Stack

• MS Office Suite
• Ability to read and interpret digital drawings, 3D models, and lift-planning software
• Experience with maintenance tracking or asset-management tools (preferred)

Physical Requirements

• Ability to work in both office and shop-floor environments.
• Frequent walking, standing, and lifting up to 50 lbs.
• Exposure to noise, temperature variations, and active production areas.
• Ability to operate or work near cranes, hoists, and heavy-lifting equipment.

This job description may not be inclusive of all duties and responsibilities. Additional tasks may be assigned as needed based on business demands.

We are seeking a Senior Software Engineer - Cloud Platform to join our growing infrastructure organization. This is a high-impact, greenfield opportunity to help build and shape our Cloud Platform team from the ground up. You will be a founding technical contributor responsible for defining standards, scaling platform capabilities, and improving the developer experience for every engineer across the company.

You will take ownership of critical cloud initiatives—including governance, automated remediation, and internal developer tooling—with a direct mandate to influence how we manage our AWS footprint at scale. This role requires a RealOwnership mindset as you define standards and stabilize platform capabilities to support every engineer across the company. You will play a pivotal role in scaling our infrastructure to be secure and cost-effective, assuming full technical ownership of the platform from outgoing contractors by the end of Q2.

We believe in leveraging the best tools to solve problems faster. You will be expected to utilize AI coding assistants and LLMs proficiently to accelerate development velocity, generate boilerplate, and troubleshoot complex debugging scenarios. This role requires the critical judgment to verify AI-generated outputs for security, performance, and accuracy, allowing you to focus on high-impact architectural challenges.

What you’ll do:

Cloud Governance & RealOwnership

• Implement and maintain robust cloud governance using IaC (Terraform, CloudFormation, or CDK) to create reusable modules and templates.
• Take ownership of Cloud Custodian policies and AWS SCPs to enforce security, tagging, resource lifecycles, and compliance.
• Ensure infrastructure provisioning and operational activities align with established governance guidelines and internal controls.
• Build automated remediation and reporting for governance and cost issues to ensure a secure, compliant environment.

Platform Innovation & "Paved Paths"

• Run and extend Backstage (Internal Developer Portal) by adding/maintaining plugins and service catalogs to improve developer self-service.
• Integrate IaC and policy checks into deployment pipelines to create "paved paths" that allow engineers to move faster without sacrificing security.
• Collaborate across Engineering, Security, and Finance to influence cloud standards and operational efficiency at scale.

FinOps & Cost Optimization

• Drive cost optimization initiatives (rightsizing, reserved instances, spot instances) and automate cost controls and alerts.
• Support cost-conscious architecture decisions with measurable ROI on cloud spend.

What you’ll bring: 

Experience & Expertise

• 5+ years in DevOps, Platform, or Infrastructure Engineering with a track record of building scalable cloud governance systems.
• 3+ years of hands-on experience with AWS (EKS, EC2, RDS, IAM) and production-grade Kubernetes cluster management.
• Proficient programming skills in Python, Go, or Java for building platform automation and internal tooling.
• Deep expertise in Infrastructure as Code (Terraform preferred) and modern CI/CD/GitOps workflows (Argo CD, CircleCI, or Jenkins).
• Preferred: Direct experience with Cloud Custodian, Backstage, and FinOps principles.

Technical Skills

• Cloud & Infrastructure: AWS (EKS, Fargate, Lambda, VPC, IAM), Kubernetes, Docker, Istio Service Mesh.
• Governance & Tooling: Cloud Custodian, AWS SCPs, Backstage, AWS Secrets Manager.
• IaC & Automation: Terraform, CDK, CloudFormation, Helm, Python/Go.
• Observability: NewRelic, Datadog, or Prometheus/Grafana.
• Incident Management: OpsGenie or PagerDuty.

Professional Qualities

• Strong communication skills with ability to explain technical concepts to diverse audiences
• Collaborative approach working across engineering, product, and business teams
• Self-motivated with ability to solve complex problems within established practices and policies
• Data-driven decision making with customer-centric approach and empathy for developer experience

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

PURPOSE OF POSITION:

The purpose of the Field Service Lead role is to manage, supervise, and optimize the performance of a team of field service technicians and engineers as they perform start-up/commissioning, troubleshooting, and maintenance of IEM products at customer sites. This is a working-lead role, combining hands-on field responsibilities with direct oversight of a team of approximately 8 technicians supporting 2–6 active customer sites.

SUPERVISORY RESPONSIBILITIES:

• Provides daily guidance, work direction, coaching, mentorship, and technical support to field service technicians.

ESSENTIAL FUNCTIONS:

• Lead and coordinate start-up and commissioning activities for electrical equipment across multiple customer sites, ensuring on time completion and minimizing open issues.

• Provide daily supervision, mentorship, and training to field service technicians.

• Serve as the technical lead, offering product expertise and advanced troubleshooting guidance to technicians and engineers.

• Travel to IEM manufacturing or field service facilities as required to participate in or lead training activities, factory witness tests, and shop testing.

• Identify project areas of risk that may adversely affect the success of subordinate technicians and report these risks to management for action.

• Works on job sites to complete project start-up/commissioning, resolving punch list items found at the job site. Works with IEM Project Managers to update punch lists and ensure jobs are closed out and paperwork deliverables are met.

• Coordinate with commercial and administration teams for requests outside of the startup/commissioning scope.

• Ensure technicians have required tools, materials, and documentation to perform work effectively at each site.

• Report product or quality concerns to management and collaborate with production and engineering teams to address identified deficiencies.

• Work with the Division Manager, Field Service Manager, Field Service Support, and Site Operations Representative in scheduling additional field resources and/or teams to cover service needs.

• Perform other duties as assigned by management.

COMPETENCIES:

• Team Leadership & Coaching: Provides day-to-day direction, mentorship, and support to field service technicians, reinforcing accountability, development, and high-quality execution.

• Technical Expertise: Demonstrates strong working knowledge of electrical equipment start-up, commissioning, troubleshooting, and maintenance, and serves as a technical resource to the team.

• Planning & Coordination: Organizes field activities, manpower coverage, tools, materials, and documentation to support multiple active customer sites and meet service demands.

• Customer Focus: Builds and maintains positive customer relationships through professionalism, responsiveness, and effective communication during field activities.

• Problem-Solving & Decision-Making: Identifies field issues, assesses risk, and takes timely, practical action to support project completion and minimize disruption.

• Safety & Compliance: Promotes and follows safe work practices, including LOTO and site-specific safety requirements, and reinforces compliance across the team.

• Communication & Collaboration: Communicates clearly with technicians, managers, project teams, and internal support functions to ensure alignment, issue resolution, and timely closeout of work.

• Organization & Execution: Manages multiple priorities, maintains attention to detail, and ensures field documentation, punch list updates, and follow-up actions are completed accurately and on time.

EDUCATION AND EXPERIENCE:

• Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS, generators, PDUs, or related equipment commissioning activities.

• Minimum of 2 years of field service experience, with an emphasis on start-up and commissioning of electrical equipment.

• Experience with switchgear, electrical distribution systems, and electrical control systems preferred.

• Familiarity with advanced communication protocols and networking concepts preferred.

• Prior supervisory or lead-level experience preferred.

• Understanding of lock-out/tag-out (LOTO) procedures involving multiple power sources required.

• Strong teamwork and communication skills required.

• Ability to work independently with minimal supervision required.

• Effective problem-solving skills required.

• Strong organizational skills and the ability to manage multiple priorities required.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands: Activities: Sitting – 20% Walking/Standing – 80% Lifting: Must be able to bend, lift, and carry equipment and materials up to 50lbs. Vision: Long periods of close work on technical equipment, drawings, and computer screens.

Travel: Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.

Mental Demands: Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment. Environment: climate-controlled office and warehouse environments, with occasional exposure to customer job sites as needed.

Location: Remote/Hybrid to Austin, TX

Reports To: Director, AI & Automation Delivery

Department: AI & Automation Delivery

Employment Type: Full-Time | Exempt

Salary Range: $130K – $160K

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Trusted by industry leaders, IEM combines engineering expertise with manufacturing strength to power the most ambitious projects and drive the future of innovation.

Position Summary

The Project Manager, AI & Automation Delivery is responsible for leading end-to-end delivery of technology initiatives spanning Salesforce CRM, artificial intelligence, and enterprise automation programs. Reporting to the Director of AI & Automation Delivery, this role partners closely with business stakeholders, IT, and third-party vendors to plan, execute, and close projects on time and within scope. The ideal candidate brings strong Agile and project management experience, a track record of delivering Salesforce and automation solutions, and the communication skills to align diverse teams in a fast-paced, high-growth manufacturing environment.

Ideal Candidate Profile

We are looking for a self-directed project manager who thrives at the intersection of business and technology. You are comfortable owning multiple workstreams simultaneously, can cut through ambiguity to keep projects moving, and build trust quickly with stakeholders at every level. You bring a practical understanding of Salesforce platforms and modern automation tools, and you approach continuous improvement not as a buzzword but as a daily habit.

Key Responsibilities

• Lead end-to-end project management for Salesforce, AI, and automation initiatives from initiation through go-live and hypercare support.
• Define and maintain project scope, schedules, resource plans, risk registers, and status reports for stakeholders and leadership.
• Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives across one or more concurrent delivery teams.
• Manage and prioritize project backlogs in JIRA, ensuring user stories are well-defined, estimated, and aligned to business value.
• Serve as the primary liaison between business stakeholders, technical teams, and third-party vendors throughout the project lifecycle.
• Coordinate system integrations, data migrations, and user acceptance testing (UAT) activities across project workstreams.
• Prepare and deliver project status updates, steering committee presentations, and executive-level dashboards.
• Proactively identify, escalate, and resolve risks, issues, and dependencies to maintain project momentum.
• Manage Salesforce CRM implementation and enhancement projects including Sales Cloud, Service Cloud, and platform integrations.
• Support AI and intelligent automation (RPA, workflow automation) projects from business case through production deployment.
• Partner with business analysts and solution architects to translate business requirements into actionable project deliverables.
• Maintain project documentation including charters, RACI matrices, decision logs, meeting minutes, and lessons learned.
• Contribute to the development and adoption of project management standards, templates, and best practices within the department.

Qualifications

• 3–7 years of project management experience with a demonstrated track record of delivering technology or digital transformation projects.
• Working knowledge of Agile and Scrum methodologies; hands-on experience facilitating sprints and managing backlogs.
• Experience in manufacturing, industrial, or similarly complex operational environments.
• Proficiency with JIRA, Microsoft Teams, and the Microsoft 365 suite for project tracking and collaboration.
• Strong communication and interpersonal skills with the ability to influence without authority and align diverse stakeholders.
• Excellent organizational and analytical skills; capable of managing multiple projects and priorities simultaneously.
• Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.
• PMP, PMI-ACP, or CSM (Certified Scrum Master) certification is a plus.
• Familiarity with AI, machine learning, or intelligent automation (RPA, low-code/no-code) is a plus.
• Familiarity with Sales Cloud, Service Cloud, or related platform implementations.

Workplace Conditions

• Hybrid or fully remote work environment with occasional on-site presence as needed.
• Standard office environment when working on-site; may include visits to manufacturing facilities.
• Ability to work across multiple time zones and manage global or distributed project teams.

Physical Demands

• Prolonged periods of sitting and working at a computer.
• Ability to communicate effectively through virtual collaboration tools (video, phone, messaging).

Location

This position is hybrid or fully remote (USA-based), but may require up to 20% travel to IEM facilities, vendor sites, or project kick-off meetings.

Client Service Manager

📍 El Paso, Texas
On-site

We are seeking a proactive and leadership-oriented Client Service Manager to oversee office operations across our client locations. The ideal candidate will not only manage day-to-day mailroom, print production, and inventory workflows but also lead the onsite team, optimize operational processes, and ensure a high standard of service delivery. This role is perfect for a hands-on leader who enjoys balancing physical logistics with administrative oversight and team development.

What You'll Do:

Leadership & Site Management:

• Team Oversight: Lead and mentor Client Service Associates, ensuring all daily tasks are completed accurately and on schedule.

• Operational Continuity: Manage scheduling and staffing; must be willing to train staff at both locations and provide coverage/oversight as needed.

• Environment: Maintain a professional presence in an open-plan office; must be comfortable working in proximity to animals (dogs and cats).

Logistics & Mailroom Operations:

• Workflow Management: Oversee the processing of all outgoing shipments (FedEx/other carriers) and large-scale bulk mailings.

• Infrastructure: Supervise the receipt and distribution of mail; ensure the safe and efficient use of equipment, including Power Pallet Jacks.

• Strategic Logistics: Coordinate bulk deliveries and streamline distribution routes between client sites.

Print & Fleet Management:

• Quality Control: Manage the queue for print and reprographics requests, ensuring high-quality output and timely delivery.

• Maintenance: Act as the primary point of contact for printer fleet service requests, monitoring uptime and vendor performance.

Inventory & Supply Strategy:

• Pantry & Office Supplies: Oversee scheduled pantry sweeps and restocking protocols.

• Procurement: Manage inventory records and formalize the reordering process.

• Reporting: Provide written replenishment reports and budget recommendations to the executive team.

General Office Support:

• Event Coordination: Lead the setup and organization of office events and furniture reconfigurations.

• Physical Requirements: Safely lift and move boxes weighing up to 40 lbs and train staff on proper lifting techniques.

What We're Looking For: 

• 3-5 years of leadership/ team management experience

• With background in accounts such back office, customer service, and financial services experience is a plus.

• Experience: Previous experience in inventory management, print production, or mailroom operations, preferably in a supervisory capacity.

• Technical Proficiency: Strong skills in Microsoft Excel and Word for spreadsheet creation, document preparation, and data tracking.

•  Communication: Excellent written and verbal communication skills for reporting and collaborating with all levels of management.

• Physical Capability: Ability to lift and move up to 40 lbs and remain active throughout the workday.

• Adaptability: Proven ability to juggle shifting priorities, manage multiple departments, and ensure the team meets all End-of-Day (EOD) goals.

Preferred Skills & Attributes

• Problem Solver: An innate ability to identify bottlenecks in office operations and implement solutions.

• Detail-Oriented: A high level of precision in record-keeping, note-taking, and paperwork management.

• Collaborative Leader: A "lead-by-example" attitude—willing to pitch in on hands-on tasks while maintaining a high-level view of site operations.

• Reliability: A dependable professional who understands that team success is a collective effort.

Work Environment

• Hands-on Leadership: This is an office-based role that balances administrative management with physical tasks and on-the-floor supervision.

• Professionalism: Must be comfortable and respectful when interfacing with executive leadership and diverse support staff.

• Growth-Minded: Open to acquiring new skillsets and evolving the role as the client’s needs expand.

Travel

• N/A

Company Overview

Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As  the world’s seventh-largest tire producer,  Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in downtown Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide.

• Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices. 
• Career Growth: Opportunities for internal mobility, leadership development, and continued learning.
• Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires.
• Inclusive Culture: Committed to diversity, teamwork, and sustainability

Position Identification

• Job Title – Commercial Territory Manager – Arizona, New Mexico, Nevada, El Paso, Texas
• Job Function - Sales
• Report to – Truck & Bus Regional Director – West Region

Job Purpose

As Hankook Tire’s brand awareness grows, it is an exciting time to join our sales team as a Territory Manager representing one of the fastest growing tire brands in America.  The Territory Manager strives to achieve assigned territory sales goals through partnerships with tire wholesalers, distributors and dealers. This position is responsible for all dealer & fleet sales, support, education, and marketing of all Truck & Bus tires in their assigned territories. Ensure territory achieves assigned Market Share goals as measured in each stat by USTMA data. The commerical territory manager is also responsible for being the "Regional Expert" on all TB matters as requested by Executive Management or Regional Director at the instruction of the Commercial Director.

Key Accountabilities

• Primarily responsible for building and maintaining business relationships with dealer and fleet customers in an assigned territory, and track sales activity after completion of each call
• Schedules planned in advance to ensure an agenda is set for each call and ensure any issues are identified for timely resolution
• Support customers through the sales and purchase process while handling the administration of - but not limited to: Pricing, Category Tire Orders (TB), Warranty Adjustments, Credits, Special Discount Requests, Product Testing, Product Training, Track sales toward AVB and GIB goals
• Required to plan and execute allocation of work time in the field with servicing commercial dealers, wholesale dealers, dealer sales personnel, and fleet accounts
• Plan, schedule and participate in special events, expositions, product training, trade shows, dealer or fleet meetings as agreed to by management
• Serve as a regional representative for all TB matters as assigned by management
• Prospect new commercial dealers in collaboration with other Territory Managers and Regional Directors
• Enter tire performance data for analysis by TB Marketing
• Any other duties/responsibilities as assigned by Management

Core Competancies

• Strong communication and presentation skills (oral and written)
• Superior interpersonal skills
• Business acumen
• Business planning skills
• Consultative selling skills
• Self-starter with a strong independent work ethic
• Ability to use Microsoft office suite of products

Qualifications

• Bachelor’s degree preferred
• 5 years’ experience in sales, with strong preference for candidates who have tire industry experience
• Ability to travel 50% - 75% of the time required
• Experience with Excel and CRM tools required
• Must currently reside within the territory

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We're hiring a Team Lead, Member and Provider Services to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be an expert on production team workflows and drive goals and KPIs for the team of support staff to meet our goals while providing coaching and leadership. You will partner with other teams to develop workflow improvements to enhance efficiencies for the team.

You will report into the Manager, Member and Provider Services.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Texas. #LI-Remote

Pay Transparency: The base pay for this role is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Schedule: This position follows a Monday–Friday schedule from 10:00 AM to 7:00 PM (Central Time), with a rotating shift requirement shared among the Operations Team Leaders.

Team members will periodically work opening shifts from 7:00 AM to 4:00 PM or closing shifts from 2:00 PM to 11:00 PM (Central Time). This rotation is consistent across the leadership team, with an expected frequency of approximately 3–5 shifts per month.

Additionally, leaders are expected to provide occasional weekend support during peak business periods throughout the year, such as Open Enrollment.

Responsibilities:

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational goals
• Be a culture carrier, supporting engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Lead and participate in continuous improvement activities that drive or influence the improvement and development of a production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years experience in a fast-paced operations or customer service environment
• 2+ years of direct people management experience
• 2+ years of experience using data and metrics to drive improvements
• Experience in LEAN practices
• Experience working with teams in multiple locations and multiple disciplines

Bonus points:

• Bachelor's degree
• Prior healthcare and/or insurance experience
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries
• 1+ years managing projects
• 1+ year working with BPO vendors

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

We are looking for an experienced, passionate, and critical-thinking Producer who will not only lead the production of our largest and most exciting SSI (Strategic Scalable Initiatives) experiences, but also manage a team of Associate and Junior producers, to ensure that high-quality experiences are delivered.

This role requires flexibility, creativity, attention to detail, and the ability to meet deadlines while staying within budget. The ideal candidate has a proven track record in the production of live events, shows, touring production, culinary experience and/or immersive experiences. 

The Lead Producer will be accountable for the implementation and perfect execution of scalable events across their region. They’ll be responsible for challenging and adapting the event to the local specificities, proposing new production formats, technologies, and solutions that could enhance Fever’s experiences, as well as play a pivotal role in shaping our event strategy.

Candidates should be passionate about delivering results and producing fun and entertaining experiences for all walks of the public. Strong communication skills are critical to success in this role as well as showing clear leadership approaches to team management. The right candidate will be a self-starter and have strong interpersonal and project management skills.

About the Role:

• Manage all aspects of event productions, including pre-production logistics planning, hiring, onsite execution, as well as post-event wrap-up and reporting
• Manage several productions and help scale various Fever Original SSI events against team targets. Efficiently manage your portfolio of events, SSI being characterized by a high volume of events happening simultaneously.
• Develop and manage event production budgets, optimizing resources to achieve strategic goals, identifying revenue generating opportunities and cost-saving measures
• Manage a team of local producers, providing training, guidance and support. As well as structured day to day management and performance reviews
• Source and manage freelancers, vendors and service providers and ensure delivery of quality services as per company standards.
• Add an experienced voice to  venue scouting  and booking, work with the business team to negotiate contracts with venues, third party vendors and talent
• Create productions timelines and ensure that teams are keeping to schedule
• Secure proper event permits and meet insurance requirements, complete risk assessments when necessary, be knowledgeable of regulations and best practices.
• Understand the processes of all  administrative duties that your Producers will be undertaking, including expense reports, invoicing, and working with the legal department on contracts 
• Communicate and collaborate with internal cross-functional teams, departments, and senior stakeholders to drive alignment and execution of event deliverables & SSI targets
• Work with the Project Management team to ensure SSI Global team’s expectations, financial targets and standards are met.
• Domestic and international travel and work across time zones may be required 

About You:

You have a successful track record of Producing live events / shows with strong oral and written communication skills. You thrive in a fast-paced environment and pride yourself on your flexible, detailed, analytical mindset.

Candidates need to be passionate about the entertainment/events industry. You will have to be comfortable delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners, and thinking bigger about how we create a compelling experience. 

• 8+ years experience in Live events / experience production industry / between 3-10 direct reports in a previous role
• Experience as Producer or Senior Project Manager for theatre/dance entertainment or similar project with key involvement in  the management of third party vendors, freelancers and contractors. Ability to manage multiple projects in different cities at any given time and pull together multiple aspects of an event in an organized and efficient way
• Proven experience in vendor negotiations, managing production budgets and production issues such as permitting, Health & Safety and other rules and regulations in your region
• Understanding of fabrication & design processes of a range of show elements: costume, scenography, Lighting, Sound etc.
• Curious, with an appetite for learning, keen to push boundaries and try new concepts, and the ability to pick up new skills quickly.
• Able to communicate with various stakeholders, working collaboratively and willing to be hands-on.
• Solution-focused, identifying problem areas, and ways to optimise, creating plans to find resolutions to roll out amongst all your Regional Producers

You can expect to join a group of diverse, hardworking team players, where a cultural fit is the ability to stay humble, work nimbly, and learn as well as share expertise. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Possible travel across our markets
• Responsibility from day one and professional and personal growth
• Health, Dental & Vision Insurance
• Great work environment with a fun, international team of talented people to work with

Our Hiring Process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with the hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

#LI-Hybrid ; #LI-Fulltime ; #LI-AC3