Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Analytics Engineer to join our Data Engineering and Analytics team. The ideal candidate will possess a passion for creating value using data and a strong foundation in all aspects of analytics engineering. In this pivotal role, you will be instrumental in making data accessible and actionable, facilitating informed decision-making throughout the company. You will partner and lead across multiple product team functions and domains and drive impact through your data vision and architecture.

What you'll do

• Design and implement large-scale data warehouses and data marts using Snowflake, Star, or Data Vault 2.0 schemas
• Build and maintain data transformation pipelines using SQL frameworks like dbt to abstract model code
• Write complex SQL including window functions and STRUCT/ARRAY manipulations while adhering to performance best practices
• Manage and optimize DAGs, including troubleshooting task failures and improving run times
• Implement metadata management, data lineage, and security principles such as least-privilege access
• Use a test-driven approach to design systems that trap poor quality data and trigger alerts within the data flow
• Partner with engineering, data science, and business stakeholders to own project scopes
• Mentor others on data best practices to drive impact through your data vision
• Provide architectural guidance to ensure data is accessible and actionable across the company
• Drive technical excellence within the data engineering and analytics domain

What we're looking for

• 5+ years of experience in data/analytics engineering with proficiency in Python and SQL within Snowflake
• 3+ years of experience with dbt
• Owned large-scale data projects that drove significant impact through effective cross-functional partnering
• Led the design, implementation, and monitoring of data warehouses that enable clear product-focused insights
• Expert at SQL, window functions, and query optimization for complex data manipulations
• Applied performance best practices, including partitions, sort keys, and incremental modeling
• Designed systems using test-driven approaches to ensure data quality and flow integrity
• Familiarity with ELT processes and tools to prepare and clean data for analysis
• Skill in using tools like dbt to build data transformation pipelines
• Experience mentoring stakeholders in Data Science, Analytics, PM, and Engineering on data best practices

While not required, these are a plus:

• A dbt certification

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $130,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Analytics Engineer to join our Data Engineering and Analytics team. The ideal candidate will possess a passion for creating value using data and a strong foundation in all aspects of analytics engineering. In this pivotal role, you will be instrumental in making data accessible and actionable, facilitating informed decision-making throughout the company. You will partner and lead across multiple product team functions and domains and drive impact through your data vision and architecture.

What you'll do

• Design and implement large-scale data warehouses and data marts using Snowflake, Star, or Data Vault 2.0 schemas
• Build and maintain data transformation pipelines using SQL frameworks like dbt to abstract model code
• Write complex SQL including window functions and STRUCT/ARRAY manipulations while adhering to performance best practices
• Manage and optimize DAGs, including troubleshooting task failures and improving run times
• Implement metadata management, data lineage, and security principles such as least-privilege access
• Use a test-driven approach to design systems that trap poor quality data and trigger alerts within the data flow
• Partner with engineering, data science, and business stakeholders to own project scopes
• Mentor others on data best practices to drive impact through your data vision
• Provide architectural guidance to ensure data is accessible and actionable across the company
• Drive technical excellence within the data engineering and analytics domain

What we're looking for

• 5+ years of experience in data/analytics engineering with proficiency in Python and SQL within Snowflake
• 3+ years of experience with dbt
• Owned large-scale data projects that drove significant impact through effective cross-functional partnering
• Led the design, implementation, and monitoring of data warehouses that enable clear product-focused insights
• Expert at SQL, window functions, and query optimization for complex data manipulations
• Applied performance best practices, including partitions, sort keys, and incremental modeling
• Designed systems using test-driven approaches to ensure data quality and flow integrity
• Familiarity with ELT processes and tools to prepare and clean data for analysis
• Skill in using tools like dbt to build data transformation pipelines
• Experience mentoring stakeholders in Data Science, Analytics, PM, and Engineering on data best practices

While not required, these are a plus:

• A dbt certification

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $130,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Analytics Engineer to join our Data Engineering and Analytics team. The ideal candidate will possess a passion for creating value using data and a strong foundation in all aspects of analytics engineering. In this pivotal role, you will be instrumental in making data accessible and actionable, facilitating informed decision-making throughout the company. You will partner and lead across multiple product team functions and domains and drive impact through your data vision and architecture.

What you'll do

• Design and implement large-scale data warehouses and data marts using Snowflake, Star, or Data Vault 2.0 schemas
• Build and maintain data transformation pipelines using SQL frameworks like dbt to abstract model code
• Write complex SQL including window functions and STRUCT/ARRAY manipulations while adhering to performance best practices
• Manage and optimize DAGs, including troubleshooting task failures and improving run times
• Implement metadata management, data lineage, and security principles such as least-privilege access
• Use a test-driven approach to design systems that trap poor quality data and trigger alerts within the data flow
• Partner with engineering, data science, and business stakeholders to own project scopes
• Mentor others on data best practices to drive impact through your data vision
• Provide architectural guidance to ensure data is accessible and actionable across the company
• Drive technical excellence within the data engineering and analytics domain

What we're looking for

• 5+ years of experience in data/analytics engineering with proficiency in Python and SQL within Snowflake
• 3+ years of experience with dbt
• Owned large-scale data projects that drove significant impact through effective cross-functional partnering
• Led the design, implementation, and monitoring of data warehouses that enable clear product-focused insights
• Expert at SQL, window functions, and query optimization for complex data manipulations
• Applied performance best practices, including partitions, sort keys, and incremental modeling
• Designed systems using test-driven approaches to ensure data quality and flow integrity
• Familiarity with ELT processes and tools to prepare and clean data for analysis
• Skill in using tools like dbt to build data transformation pipelines
• Experience mentoring stakeholders in Data Science, Analytics, PM, and Engineering on data best practices

While not required, these are a plus:

• A dbt certification

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $130,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Analytics Engineer to join our Data Engineering and Analytics team. The ideal candidate will possess a passion for creating value using data and a strong foundation in all aspects of analytics engineering. In this pivotal role, you will be instrumental in making data accessible and actionable, facilitating informed decision-making throughout the company. You will partner and lead across multiple product team functions and domains and drive impact through your data vision and architecture.

What you'll do

• Design and implement large-scale data warehouses and data marts using Snowflake, Star, or Data Vault 2.0 schemas
• Build and maintain data transformation pipelines using SQL frameworks like dbt to abstract model code
• Write complex SQL including window functions and STRUCT/ARRAY manipulations while adhering to performance best practices
• Manage and optimize DAGs, including troubleshooting task failures and improving run times
• Implement metadata management, data lineage, and security principles such as least-privilege access
• Use a test-driven approach to design systems that trap poor quality data and trigger alerts within the data flow
• Partner with engineering, data science, and business stakeholders to own project scopes
• Mentor others on data best practices to drive impact through your data vision
• Provide architectural guidance to ensure data is accessible and actionable across the company
• Drive technical excellence within the data engineering and analytics domain

What we're looking for

• 5+ years of experience in data/analytics engineering with proficiency in Python and SQL within Snowflake
• 3+ years of experience with dbt
• Owned large-scale data projects that drove significant impact through effective cross-functional partnering
• Led the design, implementation, and monitoring of data warehouses that enable clear product-focused insights
• Expert at SQL, window functions, and query optimization for complex data manipulations
• Applied performance best practices, including partitions, sort keys, and incremental modeling
• Designed systems using test-driven approaches to ensure data quality and flow integrity
• Familiarity with ELT processes and tools to prepare and clean data for analysis
• Skill in using tools like dbt to build data transformation pipelines
• Experience mentoring stakeholders in Data Science, Analytics, PM, and Engineering on data best practices

While not required, these are a plus:

• A dbt certification

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $130,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Analytics Engineer to join our Data Engineering and Analytics team. The ideal candidate will possess a passion for creating value using data and a strong foundation in all aspects of analytics engineering. In this pivotal role, you will be instrumental in making data accessible and actionable, facilitating informed decision-making throughout the company. You will partner and lead across multiple product team functions and domains and drive impact through your data vision and architecture.

What you'll do

• Design and implement large-scale data warehouses and data marts using Snowflake, Star, or Data Vault 2.0 schemas
• Build and maintain data transformation pipelines using SQL frameworks like dbt to abstract model code
• Write complex SQL including window functions and STRUCT/ARRAY manipulations while adhering to performance best practices
• Manage and optimize DAGs, including troubleshooting task failures and improving run times
• Implement metadata management, data lineage, and security principles such as least-privilege access
• Use a test-driven approach to design systems that trap poor quality data and trigger alerts within the data flow
• Partner with engineering, data science, and business stakeholders to own project scopes
• Mentor others on data best practices to drive impact through your data vision
• Provide architectural guidance to ensure data is accessible and actionable across the company
• Drive technical excellence within the data engineering and analytics domain

What we're looking for

• 5+ years of experience in data/analytics engineering with proficiency in Python and SQL within Snowflake
• 3+ years of experience with dbt
• Owned large-scale data projects that drove significant impact through effective cross-functional partnering
• Led the design, implementation, and monitoring of data warehouses that enable clear product-focused insights
• Expert at SQL, window functions, and query optimization for complex data manipulations
• Applied performance best practices, including partitions, sort keys, and incremental modeling
• Designed systems using test-driven approaches to ensure data quality and flow integrity
• Familiarity with ELT processes and tools to prepare and clean data for analysis
• Skill in using tools like dbt to build data transformation pipelines
• Experience mentoring stakeholders in Data Science, Analytics, PM, and Engineering on data best practices

While not required, these are a plus:

• A dbt certification

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $130,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

As a Senior Data Engineer at Metropolis, you will play a key role in shaping data products that align with our mission. Your technical expertise and analytical acumen will contribute to designing and building extensive data sets that impact thousands of internal users and millions of members. Join a world-class data engineering team dedicated to advancing your skills and career in data engineering and beyond.

What you'll do

• Collaborate with cross-functional teams to develop end-to-end data pipelines and foundational data sets
• Design and own data architecture for large-scale projects while managing operational trade-offs
• Build and optimize sophisticated data pipelines, models, and visualizations across multiple domains
• Define and manage Service Level Agreements (SLAs) for all owned data sets
• Implement data security models, ensure privacy compliance, and evolve data governance processes
• Solve complex integration challenges using optimal ETL/ELT patterns for structured and unstructured data
• Maintain production processes by optimizing complex code using advanced algorithmic concepts
• Streamline data artifact development by optimizing pipelines, dashboards, and frameworks
• Mentor team members through actionable feedback to foster collective skill growth
• Maintain flexibility with availability during evening hours

What we're looking for

• Bachelor's degree in Computer Science, Computer Engineering, or a relevant technical field
• master's degree is preferred
• 5+ years of experience in data engineering, database engineering, business intelligence, data warehousing, and ETL tools, working with large data sets in the cloud
• 5+ years of experience with Python, and experience building scalable Big Data solutions and ETL ecosystems
• Proficiency in SQL, ETL/ELT, and data modeling, with extensive experience in Snowflake and dbt
• Hands-on experience with RDBMS such as MySQL, MS SQL Server (optional), and Postgres
• Familiarity with integration tools like Airflow and Automic, along with a working knowledge of CI/CD pipelines
• Ability to deliver high standards of code quality, system reliability, and performance
• Deep understanding of the modern IaC ecosystem to drive automated infrastructure deployments
• Experience with cloud computing services, preferably AWS, including hands-on experience with services like Glue, Airflow (MWAA), DMS, EKS, and SNS

While not required, these are a plus:

• Experience with Spark and PySpark
• Master's degree in Computer Science, Computer Engineering, or a relevant technical field

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $220,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

Your Impact

Our T1200 segment focuses on Axon’s most strategic U.S. State & Local Law Enforcement agencies—large, complex accounts where our full ecosystem can transform how communities are protected.

This leader owns:

• Bookings and revenue performance for the T1200 segment
• People leadership for a team of high-performing Account Executives
• Strategic account execution across complex, multi-stakeholder deals
• Adoption of Axon’s full ecosystem – from TASER and sensors to software, AI, and real-time operations

What You’ll Do

Location: Remotely from the United States. Must live within an hour of a major airport and on the road 40-60% of time.
Reports to: You will report into a Regional Vice President of Sales and operate as a key member of the U.S. State & Local Law Enforcement leadership team.

Lead and Develop a High-Performing Sales Team

• Directly lead a team of T1200 Account Executives covering Axon’s most strategic State & Local Law Enforcement accounts.
• Recruit, onboard, and develop top sales talent; build a high-bar, accountable, performance culture.
• Set clear expectations around territory planning, pipeline hygiene, prospecting, and ecosystem selling.
• Conduct regular 1:1s, field rides, and deal reviews focused on coaching to outcomes, not just activity.
• Create an environment of continuous learning around Axon’s expanding product set, competitive landscape, and public safety trends.

Own Segment Strategy and Execution

• Build and execute a comprehensive go-to-market plan for the T1200 segment aligned with Axon’s strategic priorities.
• Define account segmentation, coverage models, and territory design to maximize growth and customer impact.
• Drive multi-product, multi-year, enterprise agreements that land and expand Axon’s ecosystem within agencies.
• Champion AI and real-time operations offerings as core to the Axon value proposition, not add-ons.
• Partner closely with Majors, Mid City, Small City, Inside Sales, and New Products leaders to ensure a coordinated coverage model across shared customers.

Drive Forecasting, Pipeline, and Operational Rigor

• Own forecast accuracy and segment performance against quarterly and annual bookings targets.
• Establish disciplined pipeline standards (coverage ratios, stage definitions, conversion benchmarks) and hold the team accountable.
• Run tight operating cadences: QBRs, weekly forecast calls, and deal strategy sessions grounded in data.
• Leverage Salesforce and BI tools to understand trends in win/loss, product mix, pricing, and cycle time, and translate insights into specific actions.

Lead Strategic Deals and Customer Relationships

• Act as executive sponsor on the highest-impact opportunities and renewals in the T1200 segment.
• Build deep relationships with chiefs, sheriffs, command staff, IT leaders, procurement, and political stakeholders to navigate complex decision processes.
• Guide the team through large, multi-year RFPs and competitive bids, ensuring we position Axon’s differentiated value and total cost of ownership.
• Orchestrate cross-functional deal teams (Sales Engineering, Professional Services, Customer Success, Legal, Finance) to deliver clean, scalable, and winnable proposals.

Partner Cross-Functionally to Scale Impact

• Collaborate with Product, Marketing, Sales Strategy, Revenue Intelligence, and Customer Success to:
• Shape segment narratives and campaigns tailored to State & Local Law Enforcement
• Identify whitespace, expansion, and cross-sell opportunities
• Influence product roadmap with field feedback from strategic agencies
• Represent the voice of the T1200 customer in internal planning, helping Axon prioritize what matters most to large agencies.

What You Bring

• 10+ years of progressive experience in enterprise or strategic sales, with at least 5+ years leading frontline sales teams.
• Proven success leading high-performing sales teams in complex, multi-product environments (SaaS, hardware + software, or public sector technology strongly preferred).
• Experience selling to public sector / SLED, ideally State & Local Law Enforcement or adjacent public safety markets.
• Demonstrated ability to:
  • Exceed multi-million-dollar bookings and revenue targets through team leadership
  • Guide teams through long, complex sales cycles with multiple stakeholders and formal procurement
  • Structure multi-year, multi-product agreements that balance customer outcomes and Axon’s growth
• Strong operational discipline: expert in pipeline management, forecasting, and territory planning.
• Excellent executive presence and communication skills—comfortable presenting to C-level, elected officials, command staff, and Axon executives.
• High learning agility with the ability to quickly understand and coach others on Axon’s full technology ecosystem.
• Deep alignment with Axon’s mission to protect life, capture truth, and accelerate justice; genuine empathy for the challenges facing law enforcement and communities today.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most. 

What You’ll Do

Location: On-site at Knoxville PD 4 days/week
Reports To: Manager of Technical Account Management Services

• Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services. 
• Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts. 
• Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations. 
• Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements. 
• Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption. 
• Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience. 
• Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs. 
• Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively. 
• Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly. 

What You Bring

• Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience. 
• Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors. 
• Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications. 
• Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers. 
• Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements. 
• Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce. 
• Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage. 
• Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights. 
• Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues. 
• Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion. 
• Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools. 
• Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies. 
• Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus. 
• Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable. 

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Corporate Account Manager

Nashville, TN

POSITION OVERVIEW
A rapidly expanding, entrepreneurial technology company, Building36 Technologies, is seeking ambitious, self-directed individuals to join our sales team. The Corporate Account Manager is a sales role, responsible for driving revenue through an assigned set of accounts and managing current and prospective dealer relationships to ensure their success with Building36 products. This position requires at least 40% travel across a regional account base.  The ideal candidate is based in Nashville, TN, well versed in technology, has a keen problem-solving sense, and the desire to work in sales.  

If you love sales & account management and you’re looking to make a professional move to join one the fastest growing technology companies in the U.S., we are looking for you. 

RESPONSIBILITIES
The Corporate Account Associate’s primary job responsibilities will include:

• Managing and developing a set of assigned corporate accounts to increase productivity and sales of Building36 products
• Developing relationships with key individuals inside account base and investigating and resolving obstacles to dealer success
• Close collaboration with sales team to identify new revenue opportunities and support sales efforts for the broader team
• Responding to inbound phone call and email inquiries from assigned accounts
• Initiating outbound phone campaigns to uncover sales opportunities & set appointments for the broader sales team
• Executing on individual sales campaigns and delivering webinar/on-site product trainings
• Fostering positive and productive relationships with Building36 dealers and communicating information to management that is vital to successful relationships
• Attending industry association meetings and trade shows as necessary
• Interfacing with various departments within the organization including Sales Operations, Product Management, and Marketing
• Staying up to date with new Building36 product release features to properly respond to partner inquiries

REQUIREMENTS

• Bachelor’s degree is required to be considered for this position.
• 3+ years of experience in a sales role is preferred
• Highly motivated, resourceful, self-starter with ability to deliver results
• Successful history of account management, business development, and/or client training
• The ability to communicate and present well to customers, vendors, and executives both written and verbal, in a clear, professional manner
• Passion for consumer technology and interest in developing a deep technical understanding of Building36 and partner products
• Ability to work on multiple projects simultaneously in a small, fast-paced environment
• Strong people skills; natural customer service orientation and disposition – candidate must enjoy working with clients and supporting internal customers in the organization
• The ability and commitment to meet deadlines, even during high volume periods
• Flexible and positive attitude that fosters team spirit
• Experience using Microsoft Outlook, Excel, Word, Salesforce, WebExec, and PowerPoint
• Must be willing to travel up to 40% of the time

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR BUILDING36?

• Collaborate with outstanding people: We hire only the best. Our quality standards are high, and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Building36 team!
• Gain well rounded experience: Building36 offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.
• Work with latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and back-end application development and hosting.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.

COMPANY INFO

At Building36, our mission is to strengthen contractor and homeowner relationships with technology designed specifically for HVAC needs. Our solutions enable contractors to proactively identify HVAC issues, generate low-cost service leads, and deliver exceptional customer service.

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.building36.com or www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

How You'll Make an Impact: 

As a Senior Fullstack Engineer on the Distribution Team, you'll be instrumental in developing and enhancing the products that connect Cloudbeds' ecosystem to the world's largest distribution channels. You'll architect scalable solutions using modern technologies, contribute to our microservices migration, and ensure our platform delivers exceptional performance and security for thousands of properties worldwide. Your work will directly impact how hotels reach guests through integrations with major platforms like Booking.com, AirBnb and beyond.

Our Distribution Team:

We're the bridge connecting properties to the global travel ecosystem. Our team tackles complex integration challenges that directly impact revenue for thousands of hotels worldwide, from building rock-solid connections with major OTAs to ensuring every booking flows seamlessly and securely. We balance innovation with pragmatism: migrating legacy systems to modern microservices while maintaining the reliability our customers depend on. If you thrive on solving hard technical problems with real business impact and love the challenge of both building greenfield features and refactoring legacy code, you'll feel right at home here.

What You Bring to the Team:

• Design and implement robust backend features and improvements using PHP, with a strong focus on performance optimization and scalability for our distribution platform
• Build intuitive frontend experiences using React and Vue, ensuring seamless user interactions across the Cloudbeds ecosystem
• Architect secure solutions for handling financial transactions and sensitive personal data, applying security best practices throughout the development lifecycle
• Write clean, well-tested, and well-documented code with comprehensive test coverage (unit, integration, end-to-end) to maintain high quality standards
• Lead technical discussions on complex concepts and requirements with both technical and non-technical stakeholders, driving alignment on backend and frontend architecture decisions
• Contribute to our ongoing initiative to migrate core platform components into microservices, helping shape the long-term technical vision
• Re-architect and refactor existing legacy systems to align with modern standards and project requirements, demonstrating ownership and commitment to continuous improvement
• Mentor team members through pair programming and code reviews, promoting best practices that elevate code quality and team processes
• Collaborate with cross-functional teams to plan, build, and ship high-quality features that delight our global customer base

What Sets You Up for Success:

• 5+ years of PHP web application software engineering experience
• 5+ years of experience with JS frameworks, Vue.js and React are preferred
• Solid experience with modern JavaScript/TypeScript
• Strong hands-on experience with Docker and containerized development workflows
• Demonstrated expertise in performance optimization and expert knowledge of relational databases, indexing, and searching technologies
• Strong understanding of security considerations, particularly for applications handling financial transactions and personal data
• Experience with test automation across all levels (unit, integration, end-to-end) and a passion for quality-driven development
• Proven track record of taking ownership of projects and delivering results independently
• Business-level English fluency (verbal and written) and excellent communication skills for collaborating across a globally distributed, remote-first team

Bonus Skills to Stand Out:

• Experience designing and building microservices and/or micro-frontends
• Hands-on experience with PHP frameworks (CodeIgniter, CakePHP, Laravel, Symfony)
• Cloud and infrastructure experience with Kubernetes, AWS, Terraform, and Argo CD
• Experience working with event-driven architectures and messaging systems (e.g., Kafka)

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000

#LI-IK1

Endodontist – Johnson City, TN

Join a highly respected, long-standing Endodontic practice as it enters an exciting new phase of growth. New South Endodontics is seeking a skilled, motivated Endodontist to help expand into a new satellite location within a large, well-established referral region.

Founded by Dr. Keith Elliott in 1998, the practice has built a strong reputation over nearly three decades in the same location. With continued growth and demand, we are now expanding; creating a unique opportunity to step into a new office with the support of an experienced mentor and the autonomy to grow your own practice.

We welcome applicants from across the U.S. and Canada (U.S. licensure or eligibility required) who are open to relocating to Tennessee.

Why This Opportunity Stands Out:

Established Reputation:
Nearly 28 years of trusted relationships and a loyal, expansive referral base ready to support immediate growth.

New Office, Built for You:
Be part of launching a brand-new satellite location with modern systems and the ability to shape workflows from the ground up.

Mentorship + Autonomy:
Dr. Elliott will work alongside you during the early stages, providing hands-on mentorship. Once the office is fully operational, you will transition into full clinical autonomy.

High Earning Potential:
Exceptional income opportunity with strong first-year earning potential supported by an established referral base and growing demand.

Growth Opportunity:
Play a key role in expansion with the potential to grow alongside a well-established and respected practice.

Why Johnson City, TN:

No State Income Tax:
Keep more of what you earn in one of the most tax-friendly states in the country.

Incredible Quality of Life:
Nestled in the Appalachian Highlands, Johnson City offers a perfect blend of natural beauty, outdoor recreation, and a welcoming community.

Outdoor Lifestyle:
Access to hiking, biking, lakes, and scenic mountain views; ideal for anyone who values an active lifestyle.

Family-Friendly Community:
Safe neighborhoods, strong schools, and a close-knit feel make it an excellent place to raise a family.

Affordable Living:
Enjoy a lower cost of living without sacrificing quality, space, or amenities.

Qualifications:

DDS or DMD and completion of an accredited Endodontics program
Eligible for dental licensure in Tennessee
TN or H1B sponsorship may be available

Apply Now:

Take the next step in your endodontic career and join a practice built on reputation, mentorship, and long-term growth. Submit your CV to start the conversation.

Company Overview

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.

Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.

At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. 

Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

Job Overview

Jensen Hughes has career opportunities for a Mid – Senior level Fire Protection Engineers & Consultants across all major offices in our U.S. South Region. These roles are available for in-office and hybrid work arrangements. A remote (home office) location would be considered for candidates with significant experience and business development capabilities. We will consider remote work arrangements for .  Jensen Hughes is a leading fire protection consulting firm providing a range of professional services including building/fire code consulting, sprinkler design, fire alarm design, and performance-based fire engineering design on local, national, and international projects. The successful applicant will have a well-rounded background in fire protection and code consulting and possess strong analytical and creative thinking skills.  The role will involve many aspects of fire protection engineering with a focus on Building and Fire Code consulting and fire system design.  The candidate will be responsible for the review and implementation of fire protection strategies, will coordinate on all matters with design teams and authorities having jurisdiction, and will lead design teams internally and externally with clients.  Additional leadership opportunities may be available to senior staff with established clients.

Responsibilities

• Management and implementation of a wide variety of fire protection engineering design and consulting projects.
• Satisfy client needs and expectations by completing assigned tasks on schedule and within budget.
• Coordinate and conduct building and fire code reviews and analyses, including plan reviews and site visits.
• Preparation and peer review of project-related technical reports.
• Develop fire protection strategies, performance-based design approaches, and alternative solutions to resolve client design issues.
• Effectively communicate with project team members, clients, and others.
• Assist with and lead business development activities.
• Apply fundamental fire and life safety engineering principles to create performance-based solutions to design challenges that are not addressed by the straightforward application of existing fire protection codes and standards.
• Evaluate existing facilities for compliance with building code of record and provide recommendations for improvements.  Evaluations will include site surveys and analysis of life safety systems, fire detection and alarm systems, smoke control systems, and active as well as passive fire protection systems.
• Perform calculations related to means of egress sizing, maximum allowable building height and area, sprinkler system water supply capacity (i.e., hydraulic calculations) and smoke control equipment.
• Compose technical letters and reports to address specific technical concepts as may be needed by assigned tasks.

Requirements and Qualifications

• 5+ years of experience in the following areas:
• Code consulting
• Design of Fire Suppression and Alarm Systems
• Fire Performance-Based Design (PBD) + Egress Modeling
• AHJ Plan Representation + Plan Review
• Fire + Life Safety Building Commissioning
• Bachelor’s Degree or higher in Engineering (preferably Fire Protection) or related field.
• Registered Professional Engineer or other professional designation preferred. We will also consider candidates that have significant industry experience in fire protection and code consultant but are not on the engineering track.
• Ability to present clear and technically sound fire protection engineering strategies.
• Ability to work well independently and to interact with other industry professionals, associated trades, and jurisdictional authorities.
• Consulting experience and experience with preparing proposals and assisting with or leading business development activities preferred.

#LI-AW1

#LI-Remote

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Business Applications Engineer
Brentwood, TN

Hybrid - 3 days onsite/2 days virtual

About the Role

The Business Applications Engineer is on the Business Systems team and partners with others on the Business Systems, Data & Analytics, IT, and other Business teams (Operations, Patient Access, Billing, Clinical/Pharmacy, etc.) around the organization to develop, test, and deploy automated event/timed based processes that support our core practice management system (hosted in Azure) and our other core business systems. This role is vital to the success of enhancing current business processes to be more effective through technology.

What You'll Do

• Partner with Business Systems to lead active development of our workflow management tech processes in Azure Cloud that will drive workflows in our core practice management system, Unlimited Financials.
• Facilitate & lead unit testing of developed logic within the Business Systems unit to prepare for UAT.
• Partner with Business Systems leaders & analysts on intake requests, requirement gathering, scoping, and iterative UAT sessions to finalize the new build or enhancement.
• Develop a standardized troubleshooting, bug fixes, & optimization process internally for the existing workflow management technical processes.
• Develop processes for workflow & security monitoring to mitigate exposure & downtimes.
• Develop application downtime processes & recovery plans.
• Become the technical subject matter expert on all existing/future workflow tech process in our Azure environment for while mentoring other junior members on the team to develop their skills in the area.
• Document & enforce a strict SDLC process for our workflow management process and any other processes that fall under the role, including development, testing & deployments.
• Become the Azure Cloud Applications subject matter expert of the company beyond our workflow management process to promote other areas of optimization leveraging Azure Cloud Applications & Services.

What We're Looking For

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Cloud Computing, or a related technical field or equivalent years of relevant experience.
• Minimum of 3–5 years of experience designing, developing, or supporting applications and automated workflows within a Microsoft Azure cloud environment.
• Demonstrated experience developing and maintaining Azure-based automation and integration solutions, including services such as Azure Logic Apps, Azure Functions, and related Azure application services.
• Experience working with Microsoft SQL Server or other relational databases, including writing queries and supporting data integrations.
• Experience working with data and integration formats such as JSON and XML and integrating systems using APIs or web services.
• Working knowledge of at least one modern programming language such as Python, C#, JavaScript, F#, or Java.
• Experience participating in software development lifecycle (SDLC) processes including requirements gathering, development, testing, deployment, and troubleshooting.

Preferred Experience:

• Experience with Unlimited Financials (UF) is a plus
• Microsoft Azure Developer Associate certification (preferred or ability to obtain within a defined timeframe).
• Microsoft Azure DevOps Engineer Expert
• Microsoft Azure Solutions Architect Expert

Core Competencies:

• Analytical problem solving and troubleshooting
• Attention to detail and quality assurance in system development
• Clear technical documentation and communication skills
• Ability to collaborate with cross-functional technical and business teams
• Ability to manage multiple technical priorities and support operational needs

Functional & Technical Skills:

• Azure Cloud application development and workflow automation
• Integration of enterprise systems through APIs and automation tools
• SQL database querying and data integration
• System monitoring, troubleshooting, and performance optimization
• Documentation and adherence to structured development and deployment processes

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Source and close new business to consistently meet or exceed quarterly sales quotas
• Build an intimate understanding of Verkada products and their place in the industry
• Manage the full sales cycle: Prospect for new customers, host online demos, create proposals, and close deals
• Maintain accurate pipeline management with expert-level forecasting 
• Aggressively exceed goals consisting of outbound phone calls, emails, online demos, and trials every quarter
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Work closely with Customer Success to ensure smooth launches and fuel future product growth
• Provide market/client feedback to Verkada’s product/engineering team

What You Bring

• 5-10+ years of quota exceeding Sales experience working for a technology vendor selling Enterprise solutions into State Agencies
• Prior Experience in Government procurement processes and regulations, security standards and policies
• Experience responding to Government RFI's and RFP's
• A track record of developing a greenfield territory, adding net new logos in an Enterprise software role
• Hunter mentality with solid Sales DNA
• Strong verbal and written communications skills
• BS/BA degree strongly preferred

US Employee Benefits

About the Role

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Sell into Verkada’s largest, most strategic accounts (F500) 
• Consistently source and close net-new business
• Build an intimate understanding of Verkada's products and their place in the industry
• Own the full sales cycle, from source to close
• Maintain an accurate pipeline with expert-level forecasting 
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Provide market/client feedback to Verkada’s product/engineering team
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• 6-10+ years of sales experience exceeding quota consistently
• Experience selling into F500 accounts
• A proven track record of successfully selling enterprise B2B solutions in the technology space
• A history of breaking into and developing greenfield territories in a enterprise/major accounts role
• Hunter mentality with solid sales DNA
• Strong verbal, written, and presentation skills
• Ability and willingness to travel
• Bachelors degree strongly preferred

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Strategic Account Team 

We have a team of highly experienced sellers who are targeting Okta’s largest customers.  This segment represents one of the biggest opportunities for growth at Okta.  Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned monthly sales revenue targets. 

The Strategic Account Executive Opportunity

The successful Okta Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Okta Strategic AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers. 

What You’ll Be Doing:

• Establish a vision and plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers  
• Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize Okta partners to identify and open new, uncharted opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) 
• Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 12 + years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand with C-level decision makers
• Ability to navigate complex sales cycles with multiple stakeholders from both the customer base and within the internal ecosystem 
• Proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Significant experience selling in partnership with GSI’s & the wider partner ecosystem
• Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
• Confident and self driven with the humility required to successfully work in teams
• Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)
• This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment

#LI-Remote

P11906_3343136

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $135,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

Distributed Systems engineers at Datadog design, implement and run in production the foundational platforms powering our applications. Your data pipelines will ingest, store, analyze and query in real-time billions of events per second from companies all over the globe. The platforms are optimized for durability, high availability, low latency, internet-scale footprint and operability. 

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Build fault-tolerant, horizontally scalable solutions running in multi-tenant environments
• Write in Go, Java Rust or C++, amongst other languages
• Use Kafka, Redis, Cassandra, Elasticsearch and other open-source components
• Own meaningful parts of our service, have an impact, grow with the company
  
  

Who You Are:

• 6+ years of experience
• You have a BS/MS/PhD in a scientific field or equivalent experience
• You have significant backend programming experience in one or more languages (Go, Java, Rust, C++) 
• You have been exposed to working on problems (high durability / low latency /…)
• You can get down to the low-level when needed
• You care about simple designs and performance
• You want to work in a fast, high-growth startup environment that respects its engineers and customers
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output.
• Bonus: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products.

This job is available in various departments within our company; to conform to US export control regulations, some of these roles may require candidates to be eligible for any required authorizations from the US government.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-LB1

Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. 

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 70% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

DLR Group's Information Technology team has an opening for an HRIS Application Administrator. This role could be based in the following studios:

• Charlotte
• Cleveland
• Dallas
• Houston
• Minneapolis
• Omaha
• Overland Park
• Phoenix

Other DLR Group offices may be considered; a full list of locations can be found here (this is not a remote position): https://www.dlrgroup.com/firm/locations/

Position Summary

The HRIS Application Administrator is responsible for the technical administration, configuration, and optimization of the organization’s Human Resources Information Systems, with a primary focus on Dayforce. This role ensures system stability, security, integration, and data integrity while partnering closely with HR, IT, and business stakeholders. The ideal candidate brings deep HRIS expertise, strong analytical skills, and a proactive mindset to continuously improve systems that support the full employee lifecycle.

What You Will Do

• Administer and support the Dayforce HRIS platform to ensure reliable performance, availability, and data integrity, including configuration, optimization, and end-user support
• Configure system rules, workflows, security roles, and access controls in alignment with business and IT standards
• Translate business requirements into effective system configurations and technical solutions
• Troubleshoot application, data, and integration issues, performing root cause analysis and coordinating resolution
• Monitor and support system integrations, interfaces, and file transmissions (e.g., SFTP)
• Perform impact analysis and coordinate configuration changes across environments following change management practices
• Support vendor release cycles, patches, and system upgrades, including testing and deployment readiness
• Develop and execute functional, integration, and regression testing for system changes and enhancements
• Maintain system documentation, including configurations, data flows, and operational procedures
• Serve as a technical liaison between HR, IT, and external vendors, communicating system status, risks, and dependencies
• Create, modify, and troubleshoot reports and integrations with other systems (e.g. timekeeping, performance, API integrations, file feeds, scheduled jobs, etc.)
• Manage user roles, permissions, and security groups

Required Qualifications

• Bachelor’s degree in Human Resources, Business, Information Systems, or a related field (or equivalent experience)
• 5+ years of experience in HRIS, HR technology, business analysis, or related roles with increasing responsibility
• Hands-on experience administering and configuring an HCM platform (Dayforce strongly preferred)
• Strong understanding of the employee lifecycle and core HR operations from onboarding through offboarding
• Proven ability to translate business needs into technical system solutions
• Excellent analytical and problem-solving skills, including root cause analysis
• Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders
• High level of discretion and experience handling sensitive and confidential data
• Demonstrated discipline in documentation, testing, and quality assurance

Preferred Qualifications

• Experience supporting ATS configuration, integrations, and adoption
• Experience implementing an HRIS
• Experience coordinating or leading small to medium cross-functional initiatives
• Exposure to system audits, access reviews, and compliance-related reporting
• Experience supporting organizational growth, transformation, or M&A integration
• Background in architecture, engineering, consulting, or professional services environments
• Familiarity with change management practices and IT service delivery models

#LI-MIS

Location: Remote and traveling 50% of the time, but could be up to 70%.
Territory: Southeast Acquisition Accounts
Reports to: Mid City Manager

The Acquisition Account Executive, Mid City is responsible for driving net new growth by converting TASER-only customers into full Axon ecosystem partners. This is a quota-carrying, external field position focused on introducing Axon’s broader portfolio — including body-worn cameras, digital evidence management, software solutions, and connected devices — to agencies currently using TASER as their sole Axon product.
Success in this role requires the ability to:

• Articulate complex, multi-solution offerings in a clear and compelling way.
• Build and maintain senior-level relationships across law enforcement and government stakeholders.
• Navigate within customer agencies and units to uncover needs and influence buying decisions.
• Lead cross-functional Axon teams (Sales Engineers, Customer Success, Proposals, etc.) to deliver value-based outcomes.

The Acquisition Account Executive provides technical and administrative product information, conducts solution demonstrations, and delivers product training to ensure customer readiness and adoption. Above all, this role demands a hunter mindset, strong consultative selling skills, and the ability to transform single-product relationships into long-term, multi-solution partnerships.

Your Day-to-Day:

• Manage and grow revenue and market share at TASER-only agencies to maximize customer satisfaction and achieve Axon’s strategic objectives.
• Develop and maintain client relationships to ultimately drive expansion into Axon’s ecosystem.
• Build and execute account strategy by collaborating with account teams to deliver tailored, relevant value propositions.
• Cultivate relationships across agency stakeholders and ensure effective service delivery.
• Maintain deep knowledge of customer workflows, pain points, and decision-making processes to align Axon solutions.
• Engage and coordinate Axon experts/specialists when needed to strengthen solution positioning.
• Oversee all account activities, ensuring alignment with both customer goals and Axon priorities.
• Accurately forecast pipeline, keep leadership informed of key account updates, track competitive intelligence, and provide feedback to marketing.
• Log and monitor customer activity in CRM (Salesforce) to execute account strategy and identify new opportunities.
• Deliver customer product demonstrations and training sessions as necessary.
• Manage individual expense budget in line with company guidelines.
• Own the overall customer relationship and be accountable for driving satisfaction, adoption, and long-term growth.

What You Bring:

• Bachelor’s degree or equivalent applicable experience.
• 4+ years’ experience in a full cycle Sales role with the ability to demonstrate sales quota attainment and success
• Salesforce of equivalent CRM experience
• Experience using Microsoft Word, PowerPoint, Excel, and Outlook
• 3+ years of Field Sales exp preferred
• A drive to hunt and grow your territory

Benefits that Benefit You:

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: The compensation for this role is made up of uncapped commissions and a starting base pay between USD 58,500 in the lowest geographic market and USD 93,600 in the highest geographic market. On average, the national commissions target for this role is 165,000 USD. On-Target Earnings (OTE) for this role will be a combination of base pay + the commissions target. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs and geographic market demands and often a combination of all these factors. Our base salary is just one component of Axon’s competitive total rewards strategy including benefits, an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

What is The Role

Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a SLED Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Building a comprehensive understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring

• A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 40% within region, and commute into Nashville, as needed.
• US CITIZENSHIP REQUIRED

#LI-AM2

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get mental healthcare into the hands of everyone!

We’re looking for a Part-Time Psychiatric Nurse Practitioner who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse patient base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so that you can create your own schedule and focus fully on providing impactful care!

**This is a contract position** 

What you'll do:

• Treat patients in your state(s) of licensure 
• Conduct initial Psychiatric Diagnosis Interview Examinations (PDE) for new patient referrals and Evaluation & Management (E/M) sessions for established patients
• Use the Talkspace platform to conduct video call sessions with patients, submit clinical documentation, and manage patient treatment plans
• Coordinate with the Talkspace psychiatry team as needed

Perks:

• Easy-to-Use: You can seamlessly conduct video call sessions with patients, manage cases, create treatment plans, and submit your clinical documentation for each patient
• No Overhead: Say goodbye to insurance barriers, marketing budgets, administrative costs, and other expenses associated with private practice
• Flexible: Practice from the comfort and safety of your own home, on your own time. Select your own schedule that works with your other personal or professional obligations
• Secure: We protect all patient-provider communications using best-in-class, bank-level security and encryption technology
• HIPAA-Compliant: We adhere to HIPAA BAA regulations and ethical codes regarding patient confidentiality

Compensation:

• $110 per initial session with a new patient referral (Psychiatric Diagnosis Interview Examination - 45-60 min)
• $30-$85 per follow-up session with an established patient, depending on the length of the session (Evaluation and Management - 10-49 min)

About you:

• You must have an active Psychiatric Mental Health Nurse Practitioner (PMHNP) license in Tennessee state and 2+ years prescribing experience
• Active DEA and individual NPI number
• Submission of a fully completed, signed CAQH application
• Collaborating/supervising physician agreement, or willing to obtain one
• Reliable internet connection
• Independent liability insurance; minimum coverage amount required is $1 million occurrence/$3 million aggregate

Why Talkspace?

‍Talkspace is a clinical quality led Telehealth company, focused on making quality behavioral health accessible and affordable to millions in need. Its signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can send their dedicated providers unlimited text, video, picture and audio messages from anywhere, at any time. Talkspace also provides psychiatry services and prescription fulfillment, adolescent therapy and couples counseling.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Career TEAM is looking to hire a Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services. Work is performed under the supervision of the WIOA Program Lead. The Career Advisor reports to the WIOA Program Lead. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The Career Advisor is an integral part of our team and will assist us with our mission of accelerating the human condition! 

Career Team also offers a competitive package, including:

• 401 (k) with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• and supplemental insurance

Your Impact on Career TEAM’s Success:

• Provide information and case management services to the community and eligible WIOA participants
• Collaborate with the Intake Specialist to complete intake and eligibility determination for the workforce program 
• Assess job seekers’ employment, abilities, and training needs through interviewing, testing, and other methods
• Serves as a liaison between workforce development programs and community partners
• Enter data into VOS and otherwise use and process clients through any participant information system as required
• Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Stay on top of labor market trends and best practices
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Meet and/or exceed program benchmarks. Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
• Complete all required reports within the data management system
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed for the success of the program

The Ideal Qualifications for this Position Include:

• Bachelor’s degree or higher, or an equivalent combination of education and experience 
• Strong communication skills and knowledge of community resources 
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Must have MS Word and Excel skills at a minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base, with the ability to be culturally sensitive
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
• Exceptional time management skills to meet deadlines and work under pressure 
• Knowledgeable about the local region and relevant partners
• Bilingual or multilingual preferred
•  A Valid Driver’s License

Salary: $43,000-$46,000 annually 

Travel: 30%

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

This is a Onsite Role in Chattanooga, TN

• Full Time: Monday-Friday 8:00 AM to 4:30 PM. All Datavant Holidays off
• This position is for front desk for walk-in patients as well as continuation of care.
• Customer service (in person as well as by telephone),
• Release Of Information processing
• Manage incoming and outgoing faxes
• Ability working in a high-volume environment.
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology 
• Familiar with different EHR and Billing Systems 
• Experience working with subpoenas 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Your Impact

As a Senior Revenue Accountant, you will play a key role in ensuring accurate and complete revenue and cost accounting in accordance with applicable accounting standards. You will work cross-functionally with Finance, Operations, Sales, and Technology teams to support the monthly close, analyze revenue trends, strengthen internal controls, and improve processes. This role is well-suited for someone who thrives in a fast-paced, evolving environment and enjoys applying technical accounting expertise, analytical thinking, and collaboration to drive high-quality financial reporting.

Work Location

This role would require relocation to Boston. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

What You’ll Do

• Develop a strong understanding of the end-to-end order-to-cash process and how upstream activities impact revenue recognition and financial reporting
• Perform monthly and quarterly analytical reviews to ensure revenue and related accounts are recorded accurately and in accordance with accounting standards
• Prepare and record journal entries related to revenue, deferred revenue, and related accounts
• Partner cross-functionally with Sales, Professional Services, Operations, FP&A, and IT to ensure appropriate accounting treatment and accurate reporting
• Support the design, enhancement, and maintenance of reporting and analytics related to revenue and related metrics
• Assist with month-end and quarter-end close activities, including reconciliations and variance analysis
• Ensure compliance with internal controls, including execution of key SOX controls and documentation of processes
• Support internal and external audits by providing requested documentation and explanations
• Contribute to process improvements, automation initiatives, and system enhancements
• Assist with special projects and ad hoc analyses as needed

What You Bring

• Bachelor’s degree in Accounting or Finance (or equivalent experience)
• CPA designation or progress toward CPA preferred
• 2–5+ years of accounting experience, with revenue accounting experience strongly preferred
• Experience in a SaaS, technology, or services-based business environment is a plus
• Strong understanding of revenue recognition principles (ASC 606 experience preferred)
• Experience partnering with cross-functional stakeholders, including Sales, Product, Legal, and Professional Services teams
• Excellent analytical, problem-solving, and communication skills
• High attention to detail with the ability to manage multiple priorities and meet deadlines
• Comfort working in a fast-paced, dynamic environment with evolving processes
• Advanced Excel skills; experience with data analytics tools, ERP systems, or revenue automation tools is a plus
• Self-starter who can work independently while also collaborating effectively within a team
• Ability to influence, build consensus, and drive continuous improvement

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

You will lead revenue accounting operations and serve as a strategic partner to FP&A, Commercial Controllership, IT, Professional Services, and Sales. You will ensure accurate and compliant revenue recognition under ASC 606 while strengthening processes, controls, and scalability across a complex, multi-element revenue environment.
This role requires deep revenue accounting expertise in a fast-paced, public company setting.

This role would require relocation to Boston. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Director, Revenue Accounting

What You’ll Do

• Lead day-to-day revenue accounting, including key revenue streams, journal entries, reconciliations, and disclosures.
• Ensure accurate revenue recognition and related accounts in compliance with ASC 606.
• Review and document technical accounting conclusions for complex contracts and multi-element arrangements (hardware, SaaS, professional services).
• Partner cross-functionally to evaluate contracts, resolve revenue issues, and optimize order-to-cash processes.
• Oversee monthly and quarterly close activities, analytics, and revenue reporting.
• Maintain and strengthen internal controls and support internal and external audits, including SOX compliance.
• Drive process improvements, automation, and system enhancements to improve efficiency and scalability.
• Coach and develop team members while fostering a high-performance culture.

What You Bring

• Bachelor’s degree in Accounting or Finance required; CPA preferred.
• 7+ years of progressive revenue accounting experience, including required ASC 606 experience in a publicly traded company environment.
• Strong technical expertise in complex revenue arrangements across hardware, SaaS, and professional services.
• Experience operating in a SOX-compliant environment and supporting audits.
• Demonstrated cross-functional partnership with Sales, FP&A, IT, and Operations.
• ERP experience required (D365 or comparable system); advanced Excel skills.
• Experience with automation and data tools (e.g., Sigma, Snowflake, Power BI, Salesforce, RevStream) strongly preferred.
• Finance or FP&A experience a plus.
• Strong analytical and communication skills, with the ability to translate complex accounting matters clearly.
• Proactive, solutions-oriented mindset with a focus on process improvement and scalability.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Java Developer 

We’re looking for a Java Developer to design, build, and scale backend services that power our products and internal platforms. You’ll work closely with product, design, and data to ship reliable features, improve performance, and raise our engineering bar.

About the role

• Build and operate backend services and REST APIs in Java (preferably Java 17+) using Spring Boot.

• Contribute across the lifecycle: discovery, technical design, implementation, testing, deployment, and support.

• Improve reliability, security, and observability as part of how we build — not as an afterthought.

What you’ll do

• Design, implement, and maintain microservices and REST APIs with Spring Boot.

• Write clean, maintainable, and well-tested code (JUnit 5, Mockito), and review peers’ code for quality and clarity.

• Model data and optimize queries in SQL (PostgreSQL/MySQL); leverage caching (e.g., Redis) for performance.

• Build event-driven features using messaging (e.g., Kafka or RabbitMQ) where it fits the problem.

• Instrument services with logs, metrics, and traces (OpenTelemetry/Prometheus/Grafana) and resolve production issues with data.

• Apply secure-by-default practices (OAuth2/OIDC, secrets management, OWASP Top 10 mitigations).

• Automate builds and releases via CI/CD (GitHub Actions/Jenkins/CircleCI); containerize with Docker and deploy to Kubernetes.

• Partner with product and design to refine requirements and break down work into iterative deliveries.

• Author and review concise technical design docs; participate in architecture discussions.

• Take ownership of services in production, including participating in on-call rotations where applicable.

What you’ll bring

• Proficiency in Java and the Spring ecosystem (Spring Boot, Spring Data, Spring Security).

• Hands-on experience building and operating microservices and REST APIs in production.

• Strong grasp of relational data modeling and SQL; familiarity with performance tuning.

• Working knowledge of cloud platforms (AWS/GCP/Azure) and basic infrastructure concepts.

• Confidence with Git workflows, code reviews, and trunk- or GitFlow-based development.

• Solid testing practices: unit, integration, and contract testing; comfort with test automation.

• Clear communication, collaborative approach, and a practical mindset focused on outcomes.

Nice to have

• Event-driven architecture with Kafka; stream processing patterns.

• Domain-driven design (DDD) and pragmatic service boundaries.

• Deeper observability (SLOs, RED/Golden signals, alert design) and production readiness checklists.

• Security fundamentals: OAuth2, JWT, mTLS, and dependency vulnerability management.

• Kubernetes operations, Helm, and infrastructure-as-code (e.g., Terraform).

• Experience with feature flags, gradual rollouts, and experimentation.

• Exposure to GraphQL or gRPC; basic scripting in Python/Go for tooling.

How we work

• Lightweight Agile with two-week sprints, async-friendly communication, and written decision records (RFCs).

• Ship iteratively behind feature flags; measure impact and learn quickly.

• Remote-friendly collaboration with clear ownership and frequent demos.

What success looks like (30/60/90)

• 30 days: Local dev environment set up. Shipped a small change. Contributed to code reviews and on-call shadowing.

• 60 days: Delivered an end-to-end feature. Improved tests and observability for a service you touch.

• 90 days: Led a scoped design/RFC. Reduced toil or improved performance/reliability on a critical path.

Qualifications

• Typically 3+ years of professional experience (or equivalent proficiency) building backend services with Java and Spring Boot.

• Demonstrated experience owning services in production.

Location and work arrangement

• Open to [Remote/Hybrid/Onsite]. Working hours aligned to [Time Zone/Region]. Some team ceremonies may fall within core hours.

Compensation and benefits

• Base salary range: Senior Level / $120-$150k.

• Equity/bonus: [If applicable].

• Benefits: [Healthcare, retirement, paid time off, parental leave, learning budget, home office stipend, etc.].

Interview process

• Recruiter screen (role fit, logistics).

• Hiring manager conversation (experience, collaboration, delivery).

• Technical deep dive (Java/Spring, APIs, data modeling).

• Systems design interview (architecture, trade-offs, scalability).

• Team panel and values interview.

• Offer and references.

Equal opportunity

We’re an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate on the basis of any protected characteristic. If you need a reasonable accommodation during the application or interview process, please let us know.

Job Summary

• Develops, creates, maintains, and writes/codes new (or modifies existing) computer applications and software solutions supporting enterprise and government systems. Designs and implements scalable web-based applications using C#/.NET technologies, including ASP.NET Core and RESTful APIs. Develops and integrates APIs to support system interoperability across multiple platforms and services. Supports full software development lifecycle activities including requirements gathering, system design, development, testing, and deployment in Agile environments. Contributes to application modernization efforts and cloud-based solutions, ensuring performance, scalability, and security. Supports development of user-facing applications and backend services, as well as documentation and system deliverables.

Key Skills & Experience 

• Five (5+) years of experience as a Software Engineer in programs and contracts of similar scope, type, and complexity is required.
• Strong experience with C#, .NET, ASP.NET Core, and Web API development.
• Experience developing web-based applications using HTML5, CSS, JavaScript, and frameworks such as Angular or React.
• Experience designing and integrating RESTful APIs and working with microservices architectures.
• Experience working within Agile development environments and participating in full SDLC activities.
• Experience with database design and development using SQL Server or similar relational databases.
• Experience deploying and supporting applications in cloud environments such as Azure or AWS.
• Familiarity with DevOps practices including CI/CD pipelines, Docker, Kubernetes, and infrastructure as code tools such as Terraform.
• Experience working in secure environments and implementing security best practices within applications.

Education, Certifications, & Credentials

• Bachelor of Science (BS) Degree in Computer Science, Information Technology (IT),
  Cybersecurity, or Engineering related field.
• Active Q clearance required. 
• Candidates with TS/SCI clearance can be switched over to Q clearance easily

*All duties and responsibilities are not captured in this job description. To find out more, please
reach out to the recruiter for this role*

Your Impact

As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.

What You’ll Do

Location: Remote with 80% travel to agency locations in the US
Reports To: Manager of Technical Account Management Services

• Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services.
• Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts.
• Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations.
• Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements.
• Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption.
• Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience.
• Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs.
• Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively.
• Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly.

What You Bring

• Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience.
• Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors.
• Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications.
• Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers.
• Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements.
• Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce.
• Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage.
• Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights.
• Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues.
• Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion.
• Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools.
• Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies.
• Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus.
• Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable.
• Must pass a Criminal Justice Information Service (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

AGERO IS NOW HIRING FOR MULTIPLE UPCOMING ONSITE, IN-PERSON TRAINING CLASSES IN CONSUMER AFFAIRS!

We are currently hiring for Onsite Total Case Specialists to take inbound calls in our Consumer Affairs department for Kia Care. In this role, you will handle vehicle-related inquiries, provide technical support, and resolve complex customer issues with exceptional care.

* This is an in-person position located at our Clarksville, TN contact center at 2971 International Blvd, Clarksville, TN 37040. Associates hired for this role are expected to work onsite

Upcoming Start Dates:

About the Role

As a Total Case Specialist in Kia Consumer Affairs, you’ll handle a wide range of customer cases related to vehicle concerns—from warranty coverage and repair assistance to service campaigns, technical support, and dealership issues. Customers may reach out with general questions or in stressful situations, and your role is to provide calm, empathetic guidance every time.

You’ll act as a trusted liaison between customers, dealerships, and Kia - ensuring customers receive the help they need and hang up feeling heard, valued, and confident in their connected technology and ownership experience.

Your Impact

• Elevate the Customer Experience: Deliver empathetic, personalized support that strengthens customer satisfaction and long-term loyalty.
• Build Brand Trust: Represent Kia with professionalism and care, reinforcing the brand’s reputation for reliability and service excellence.
• Drive Service Excellence: Facilitate smooth communication between customers, dealerships, and Kia to ensure timely, effective resolutions.
• Empower Customers: Help customers understand their vehicle’s features, warranty coverage, and available resources so they feel confident and informed in their ownership experience.

What You'll Do

• Manage a High Volume of Cases: Handle inbound calls and outbound follow-ups to resolve concerns, from troubleshooting Kia Connect and mobile app integration to navigating warranty coverage, repair assistance, and service campaigns.
• Be the Customer’s Voice: Serve as the bridge between customers, dealerships, Kia, and any third party vendors, ensuring smooth communication and empathetic solutions.
• De-escalate and Resolve: Listen actively, acknowledge concerns, and deliver calm, personalized support to frustrated callers while focusing on positive, lasting resolutions.
• Collaborate for Success: Partner with dealerships, Kia, and external & internal teams to resolve a range of issues related to in-car technology, subscription services, warranty coverage, and backordered parts. 
• Document with Care: Record all case details and customer interactions accurately, ensuring timely follow-up and resolution.
• Provide Technical Guidance: Help customers troubleshoot vehicle features such as the Owner’s Portal, Bluetooth, infotainment, radio, and navigation with clear, step-by-step support.
• Navigate Digital Tools: Use web-based systems and CRM tools to manage workflows, coordinate service requests, and track case progress. 
• Excel in our In-Person Contact Center: Thrive in an independent, performance-driven onsite office style environment where reliability, empathy, and consistent quality service are recognized and rewarded. Connect directly with your teammates, peers, and leaders while working face-to-face and online using Zoom and Google Chat. Team work and positive attitude required. 

What We're Looking For 

• Empathy in Action: You listen with care, respond with compassion, and support customers through stressful situations.
• Case Management & Multi-tasking Mastery: Manage multiple calls, dispatch requests, and systems efficiently. Able to speak to customers or providers on the phone, while typing detailed call notes, looking up information, and navigating multiple screens. You take ownership of your work, prioritize effectively, and follow through on every case. 
• Strong Communicator: You set clear expectations, keep your word, and build trust through empathetic two-way communication.
• Problem-Solver & De-escalator: You stay calm under pressure, think critically, and offer innovative solutions.
• Customer Advocate: You go the extra mile to ensure concerns are fully understood and resolved.
• Computer Proficiency & Technical Support Skills: Skilled at navigating multiple digital tools and CRM software confidently. Able to type at least 45 wpm accurately on a computer keyboard. You’re comfortable troubleshooting infotainment, navigation, Bluetooth, and other vehicle technologies with clear step-by-step guidance.

Position Requirements

• Location: Must live in the state of TN (or KY) within 50 miles of our Clarksville contact center at 2971 International Blvd, Clarksville, TN 37040.
• Experience: 1+ year in customer service, sales, or technical support, including in-person retail, hospitality food service, or administrative support. Prior experience in a fast-paced contact center is preferred. 
• Customer Focus: Genuine passion for helping others, with proven experience in customer-facing or support roles.
• Technical Skills: Comfortable navigating Google Workspace (Docs, Sheets, Slides, Gmail) and web-based systems to manage customer and vehicle information.
• Professional Readiness: Thrive in a professional in-person contact center environment, collaborating effectively with peers and leaders.
• Flexibility: Availability for evenings, weekends, and peak times as needed.
• Background Check: Must pass a criminal background screening.
• Onsite Role: This is an in-person position located at our Clarksville, TN contact center at 2971 International Blvd, Clarksville, TN 37040. Associates hired for this role are expected to work onsite

Pay, Benefits, & Career Growth

• Starting Pay: $16.50 per hour 
• Bonus and Incentives: Opportunity to earn up to 4% semi-annual performance and attendance bonus + Shift differentials for working after 6pm and on weekends! ($1.75 to $2.50 per hour.) 
• Benefits: Medical, Dental, and Vision; 401(k) with match; Paid Time Off; Tuition Reimbursement; and Complimentary Roadside Assistance.
• Career Growth & Development: Invest in your future with access to online skill-building courses, mentorship, and cross-training programs designed to build the expertise needed for advancement at Agero. 
• Compensation Note: Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job-related skills, and relevant training and education.

Training and Schedules

• Attendance & Performance: 100% attendance is required during the training period to ensure your success. Your performance will be assessed throughout this time, and you will have ongoing opportunities for cross-training to expand your skills and advance your career.
• Location: This is an in-person position located at our Clarksville, TN contact center at 2971 International Blvd, Clarksville, TN 37040. Associates hired for this role are expected to work onsite
• Mandatory Training: Each start date includes six weeks of mandatory paid training (Monday–Friday). Attendance is required and training schedules cannot be modified.
• Production Schedules: After training, you will transition to your selected Production Schedule. These shifts are based on current business needs and vary by start date. Weekends off.
• Full-Time Availability: This is a full-time position only.
• Commitment: Production schedules are static. New hires must keep their selected schedule for 90 days and then are eligible to request changes if desired. Our associates participate in semi-annual shift bids.
• Selection Process: Schedules are chosen during the offer process on a first-come, first-served basis. Available shifts are subject to change based on business requirements.

Upcoming new hire training classes:

CLASS A:

Available production schedule options after training (all schedules listed in Central Standard time zone):

• 11:00 am to 7:30 pm: Sat|Sun off

CLASS B:

Available production schedule options after training (all schedules listed in Central Standard time zone):

• To Be Determined - Actual available production schedules are currently pending and will be posted as soon as possible.
• Kia Care Consumer Affairs Hours of Operation: 7:00 am to 8:00 pm CST. M-F. 

The Hiring Process 

Our process is transparent and highly conversational because we genuinely want to ensure Agero is the right fit for you too. We want to get to know you, your career goals, and why you love helping people - not just what’s on your resume! We’re looking for two-way communicators with strong and natural problem-solving skills who are eager to learn and grow with us, so let’s talk and see if we’re a good match for each other.

The Step-by-Step Journey:

• Application: Submit your information through our careers page—it only takes a few minutes!
• Computer Skills Check: Keep an eye on your email for a "Magic Link" from Harver to complete your 5-minute computer navigation/knowledge skills test.
• The Video Interview: If your profile aligns, you’ll be invited to a Zoom interview to discuss your experience and goals.
• Shift Selection: If moved forward, you'll receive a link to select your production schedule. Note: Schedules are full-time and require a 90-day commitment before change requests can be reviewed.
• Criminal Background Check: We conduct a thorough review of misdemeanors (10 years) and felonies (lifetime). While not all charges are disqualifying, we maintain strict standards for security reasons.
• Offer & Onboarding: Official offers are contingent upon a clear background check and completion of all tasks by the designated onboarding deadline.

Hiring Onsite in: Clarksville, TN

We Want to Hear From You! 

If you are driven by a passion for helping others and are committed to going above and beyond to make a positive impact, join our contact center team to deliver exceptional customer assistance. Enjoy world-class training, ongoing support, and advancement opportunities. Help customers through complex situations, grow your career, and make a genuine difference.

Immediately after you apply, check your inbox for a "Magic Link" from Harver to start your Computer Skills Assessment! It only takes about 5 mins to complete and qualified candidates will be contacted to schedule an interview ASAP! 

The Role

Xos is seeking a dedicated and reliable Material Handler to join our Warehouse team. This is an exciting opportunity for an organized and detail-oriented individual to contribute to the success of the warehouse operations by ensuring the efficient movement and handling of materials within our facility.

To be a successful Material Handler at Xos, you should be able to receive, inspect and record shipments with raw material or products. You will be responsible for loading and unloading packages and checking their contents to ensure they match the orders. Ultimately, the Material Handler should be highly organized, have a great eye for detail, and able to manage incoming material to ensure we receive the correct packages.

Responsibilities 

• Collaborate with procurement staff to list expected deliveries.
• Receive shipments and sign paperwork upon receipt.
• Unload packages from incoming trucks.
• Inspect contents to ensure they are undamaged.
• Verify packages according to order and invoices (quantity, quality, price etc).
• Contact the supplier or shipper if a mistake is identified.
• Assume responsibility for returning unsatisfactory shipments or receiving replacements.
• Label deliveries and allocate them to their designated place.
• Ensure invoices are signed and paid for satisfactory deliveries.
• Maintain accurate records and assist in inventory control.
• Maintain departmental housekeeping and 5S standards.
• Organize stock in the most efficient way using forklifts, pallets, cranes, etc.
• Additional duties as assigned.

Qualifications

Career TEAM is looking to hire a Business Services Manager to oversee the day-to-day operations of the business services team in the Greater Memphis Area. The Business Services Manager would oversee the program to ensure that programmatic requirements and performance metrics are met consistently. The Business Services Manager reports to the Program Director. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The Business Services Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! 

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• and supplemental insurance

Your Impact on Career TEAM’s Success:

• Perform all business service functions as required to meet performance goals and assist team members with balancing workloads
• Provides training and coaching to assist with the execution of marketing plans and exceeding the expectations of employers
• Develop and oversee worksites for work experience and on-the-job training contracts
• Evaluate the needs of employers and devise customized plans that address the needs of employers with training and development of job seekers who are qualified to meet business demands
• Coordinates daily activities and establishes short- and long-term goals that ensure the achievement of performance goals
• Ensure that local operating procedures and processes are implemented to enhance and/or maintain a high level of customer service
• Facilitates employer access to all Workforce Development programs and may assign and/or supervise the work of employees or perform specialized, technical, and consultative Workforce Development duties
• Develops and maintains effective working relationships with all project team members, employers, and community partners
• Oversee the process of preparing marketing plan reports and monitoring documents for dissemination, identifying areas for improvement, and effectively communicating findings and recommendations to management and appropriate staff
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed for the success of the program

The Ideal Qualifications for this Position Include:

• Bachelor's Degree from an accredited college or university or equivalent experience
• Minimum of 3 to 5 years of supervisory experience and 1 year of business-to-business sales experience
• Strong understanding of local labor market trends and industry demands
• Creative and innovative approach to developing community-focused solutions
• Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and/or exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
• Must adhere to the principles of extreme customer service with all interactions with internal and external customers
• Exceptional time management skills to meet deadlines and work under pressure
• Bilingual or multilingual is highly preferred 
• Experience with training and coaching in a performance-based environment
• Knowledgeable about the local region and relevant partners 
•  Must have a valid driver's license and adequate vehicle insurance coverage

Salary: $52,000.00 - $65,000.00/year

Travel: The position may require local travel up to 30% of the time

Employment Type: Full-Time, Non-Exempt

Career TEAM is looking to hire a Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services. Work is performed under the supervision of the WIOA Program Lead. The Career Advisor reports to the WIOA Program Lead. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The Career Advisor is an integral part of our team and will assist us with our mission of accelerating the human condition! 

Career Team also offers a competitive package, including:

• 401 (k) with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• and supplemental insurance

Your Impact on Career TEAM’s Success:

• Provide information and case management services to the community and eligible WIOA participants
• Collaborate with the Intake Specialist to complete intake and eligibility determination for the workforce program 
• Assess job seekers’ employment, abilities, and training needs through interviewing, testing, and other methods
• Serves as a liaison between workforce development programs and community partners
• Enter data into VOS and otherwise use and process clients through any participant information system as required
• Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Stay on top of labor market trends and best practices
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Meet and/or exceed program benchmarks. Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
• Complete all required reports within the data management system
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed for the success of the program

The Ideal Qualifications for this Position Include:

• Bachelor’s degree or higher, or an equivalent combination of education and experience 
• Strong communication skills and knowledge of community resources 
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Must have MS Word and Excel skills at a minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base, with the ability to be culturally sensitive
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
• Exceptional time management skills to meet deadlines and work under pressure 
• Knowledgeable about the local region and relevant partners
• Bilingual or multilingual preferred
• A Valid Driver’s License

Salary: $40K - Salary is commensurate with education and experience.

Travel: The position may require local travel up to 30% of the time

Career TEAM is looking to hire a WIOA Program Lead who will be responsible for all coordination of assigned programs and management of services within those programs. Responsible for the implementation of policies and procedures. Manage and conduct analysis of workforce activities to evaluate compliance with policies and procedures and adherence to contract requirements. This role will be performed under the supervision of the Program Director. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The WIOA Program Lead is an integral part of our team and will assist us with our mission of accelerating the human condition! 

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• and supplemental insurance

Your Impact on Career TEAM’s Success:

• Responsible for the planning and implementation of a quality management model for continuous improvement and customer satisfaction
• Manage and lead project staff to meet or exceed performance goals, including ensuring that staff members perform thorough, accurate reviews of all case files, that staff have no disallowed costs with eligibility
• Utilize the Tennessee VOS system to analyze and support performance activities 
• Ensures appropriate action is followed to correct deficiencies
• Identify community partnerships, collaborate with other professionals, and maintain partner relationships
• Welcome and address customer complaints as they occur, fairly and with good customer service as a guide, and consistently with no more than five valid complaints per review period and no more than two valid complaints on one individual employee
• Evaluate and understand all WIOA program performance goals at the beginning of each Program year to effectively impact each performance measure, establish procedures to ensure all staff are following all prescribed strategies to impact the performance measures
• Develop and maintain effective teamwork strategies
• Identify and address needs for staff training
• Direct, control, and supervise the work activity of project staff, identify and fill open positions in a timely manner, hire and promote employees based on sound decision-making ability, evaluate and recommend personnel actions fairly and quickly, deliver timely coaching and conduct employee evaluations when scheduled
• Utilize and model extreme customer service behaviors in all interactions with internal and external customers
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed for the success of the program

The Ideal Qualifications for this Position Include:

• A Bachelor's Degree in Business Administration, Psychology, Social Services, or a related field or equivalent experience with 2-4 years of proven management skills
• Minimum of five years of supervisory or management experience 
• Preferred knowledge of the workforce development program operations and development
• Strong business knowledge of customer service best practices and performance management. Experience in training and coaching/mentoring
• Requires top-level project management, organizational, personnel, problem-solving, and data analysis skills, along with an ability to interact with employees at all levels
• Excellent interpersonal skills and both written and oral communication skills
• Need strong technical skills, proficiency in Microsoft Office, and a commitment to accountability in a continually improving quality environment
• Experience and knowledge of workforce development contracts/programs
•  Must have a valid driver's license and adequate vehicle insurance coverage

Salary: $60,000-$65,000

Travel: The position may require local travel up to 20% of the time

Employment Type: Full-time, non-exempt

What You Do:

Territory: Southeast

Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives

• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Work with and bring in experts/specialists where required
• Oversee and know all account activities for your book of business
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• May provide customer product training as necessary
• Accountable for individual expense budget management

What You Bring:

• Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
• Minimum of 3 years’ experience managing a book of business of Major Accounts
• Solution or consultative sales experience working within complex sales processes
• Data management experience using Salesforce (preferred) or similar CRM
• Strong understanding of Cloud and SaaS
• Able to travel 70% + (3-4 days a week on the road) including overnight travel
• Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
• Startup experience & some vertical experience
• Law Enforcement / Public Safety experience
• Team Player: collaborate with various team members regularly
• Ready to own & drive the territory

Compensation and Benefits

• Competitive On-Target Earnings and 401K with employer match
• Uncapped commissions
• Discretionary paid time off
• A supportive parental leave policy
• Ride along with real police officers in real life situations, see them use technology, get inspired
• And more...

The Role

The Service Delivery Manager acts as the client’s advocate, ensuring services and products meet expectations while driving adoption and performance. They monitor delivery quality, resolve issues, and implement improvements at both operational and product levels. Through proactive communication and governance, they build trust within the client’s organisation, achieve customer satisfaction, and position the organisation as a strategic partner.

Responsibilities

• Client Relationship Management
  • Manage Client Expectations: Serve as the primary point of contact for clients, ensuring that their expectations align with service offerings.
  • Service Reviews and Reporting: Conduct regular service reviews with clients to discuss product performance, identify areas for improvement, and address any concerns.
  • Client Satisfaction: Monitor client satisfaction metrics, handle complaints, and proactively address issues to enhance the overall client experience.

• Service Performance and Quality Assurance
  • Service Level Agreements (SLAs): Develop and track that all services meet agreed SLAs and key performance indicators (KPIs), reporting any deviations to clients and management.
  • Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance service delivery quality.
  • Performance Tracking: Regularly monitor, analyse, and report on service delivery metrics, identifying trends or issues that may impact service quality.
  • Compliance Assurance: Drive and contribute in compliance requirements and questionnaires raised by clients with regards to the Product offering.
  • Contract Renewal and Negotiations: Support contract renewals, negotiating service terms to meet both the business and the client needs.

• Incident and Problem Management
  • Issue Resolution: Coordinate and oversee the resolution of incidents, ensuring timely response and effective communication with clients.
  • Root Cause Analysis (RCA): Coordinate and oversee incident review sessions with internal teams. Set out clear improvement plans to avoid future recurrence. Discuss the detailed RCA with clients to ensure alignment with relevant feedback.
  • Incident Management: Lead response efforts during service disruptions, maintaining client communication and coordinating with technical teams to restore normal operations.

• Coordination with Business, Technical and Product Teams
  • Collaboration with Teams: Liaise with business, product and development stakeholders to ensure smooth client product rollouts and track performance.
  • Change Management: Oversee the implementation of product updates or service changes (hosted or client on-prem), managing client communication and post-implementation support.
  • Technical Escalations: Act as an escalation point for complex technical issues, coordinating with engineering and hosting teams to ensure timely resolution.

• Process Development and Standardisation
  • Service Delivery Processes: Develop and document service delivery processes, ensuring they are efficient, scalable, and aligned with best practices.
  • Standard Operating Procedures (SOPs): Create and maintain SOPs to ensure consistency in how services are delivered and to facilitate training for team members.
  • Automation and Innovation: Identify areas for automation within the service delivery realm to increase efficiency and reduce manual effort.

• Stakeholder and Executive Reporting
  • Executive Updates: Provide regular updates to senior management on service delivery performance, issues / risks, and improvement initiatives.
  • Dashboard and Report Creation: Design and scope dashboards and reports that highlight key service metrics for internal and external stakeholders.
  • Project Status Reporting and Handovers: For new implementations or upgrades, regularly update stakeholders on progress, risks, and issues to ensure timely delivery. Ensure smooth transition of projects into the wider operations team by adopting the standard way of working.

• Strategic Service Planning
  • Client Growth Support: Work closely with account management and sales teams to support client product adoption and growth, including scoping additional services or adjustments to meet evolving needs.
  • Long-Term Service Strategy: Develop and implement strategies to enhance the long-term quality and scalability of service delivery team and the wider operations team. 

Skills and Experience

Successful candidates for this role will generally possess the following qualifications and skills:

• Bachelor's Degree or equivalent.
• 5 Years of experience or more in managing relationships as a SDM or similar role, including contract negotiation, performance evaluation, and issue resolution. (Essential)
• Extensive experience in developing, negotiating, and managing SLAs to ensure that services provided meet or exceed agreed-upon standards.
• Strong background in managing and resolving incidents and problems related to clients or 3rd Party services, demonstrating the ability to minimize service disruptions effectively. (Essential)
• Analytical and problem-solving abilities to address service delivery issues and optimise performance.
• Strong leadership skills with the ability to lead cross-functional teams, foster collaboration, and drive service provider performance to achieve organizational objectives.
• Deep understanding of service management principles, frameworks (such as ITIL), and best practices to ensure the efficient and effective delivery of services. (Essential)
• Project Management experience to plan, organise, and coordinate teams, timelines, and deliverables.
• Strong verbal communication skills and the ability to influence team members and stakeholders.
• Experience in creating and delivering reports and presentations to clients.
• Experience with Hosted or SaaS offerings preferable in an AWS environment.
• Experience in EMV 3-D Secure and card-not-present (CNP) e-commerce environment (beneficial).
• Experience in a range of Authentication Products (In-App Auth, Fido, NIUSSD etc.) (beneficial)
• Experience in Mobile Application and SDK support to clients (beneficial).
• Expertise in Salesforce (beneficial). 
• Experience in Reporting tools like PowerBI, Tableau or similar.
• Experience in Monitoring and Fault-finding tools like Opsgenie, Prometheus, Kibana, Zabbix.
• Experience accessing and manipulating data using SQL or Python (beneficial).

Personality Attributes

• Ownership Mindset: Must have high degree of initiative and passion to improve the overall client engagement.
• Leadership Traits: Must be able to aid in advocating and driving an initiative to completion through professionalism, confidence and cooperation.
• Team Building Skills: Must be a collaborative team player.
• Business Acumen: Must have strong business acumen including the ability to (i) think strategically, frame for success and execute tactically; (ii) prioritize work effort; and (iii) deliver results over the short, medium and long term.
• Strong Problem-Solving Skills: Ability to identify a problem's root cause and identify the solution that will drive maximum impact.

About the Role:

The Account Executive will be responsible for selling current portfolio of products and services into a defined territory of Enterprise level customer accounts. The primary goal of the Account Executive will be to exceed quota by closing deals with new, existing and prospective customers. This position will be focused on selling technical solutions – cloud/hosted, on premise, managed services and professional service engagements.

What You’ll Do:

• Provide leadership to a team on each opportunity drawing from expertise of technical specialists as needed.
• Deliver both technical and business case presentations, solutions positioning, technical proof-of-concepts, scoping of customer deployment and integration and post-sale account management that lead to follow-on sales.
• Effectively research and profile targeted accounts to develop a business plan.
• Manage and effectively control the entire enterprise solution (hardware-software-services) sales cycle.
• Develop a strong pipeline and regularly exceed quota requirements, including accurately predicting, reporting and managing forecast.
• Manage contacts and opportunities utilizing previous relationships and leads.
• May perform other duties as assigned by supervisor.

Qualifications & Interests:

• Bachelor’s degree or equivalent level of experience.
• Minimum 8 years of technology sales experience (hardware, software and services).
• Experienced in Cloud, Security and Data technologies and services. 
• Must be skilled at the identification and pursuit of new business opportunities within the mid-to-large size business market through cold calls, creative lead generation, personal sales visits and sales presentations.
• Documented track record of exceeding annual quota required.
• Maintain sales certifications for key technology vendor partners as requested.
• Prior experience with the OEM, VAR and/or Technology communities.
• Exhibit and demonstrate appropriate business acumen and demeanor in both difficult and relaxed professional environments.
• Excellent verbal, written and listening communication skills.

General Application

Location: Oak Ridge, TN    

FUNCTION

Standard Nuclear is advancing the future of nuclear fuel production in the United States. We are building the capabilities needed to support critical industries, strengthen domestic energy security, and enable the next generation of advanced reactors.

Our team combines deep technical expertise with a culture of urgency, accountability, and innovation. We move fast, solve hard problems, and give people real ownership from day one.

If you’re driven to contribute to a high-impact mission, thrive in a fast-paced environment, and want to work alongside exceptional teammates, we encourage you to apply — even if you don’t see a role posted that matches your exact background.

Tell us how you can make a difference at Standard Nuclear.

ADDITIONAL INFORMATION

• This is a general application for future opportunities across multiple teams and disciplines.

• Applicants may be considered for current or upcoming roles depending on experience and organizational needs.

WHAT WE DO

Our Security, Risk and Compliance consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We’re known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.

We are actively looking for professionals in the following areas:

• Compliance
• Information Security
• Risk Management
• Data Privacy

The ideal candidate’s experience may include but is not limited to the following:

• Management or participation in Cybersecurity, Information Security, Risk, Compliance and/or Data Privacy Programs or Projects
  • Sample projects/programs could include but are not limited to:
    • Compliance framework mapping and implementation,
    • Regulatory mapping and implementation
    • Audit, risk or regulatory remediation management,
    • Readiness for new laws and regulations,
    • Risk, Compliance or Information Security risk reporting and monitoring
    • Creation of roadmaps to mature or advance Risk, Compliance or Information Security Strategies/Programs/Controls
    • Design and enablement of cyber controls functions and processes
    • Change management related to regulatory adoption or compliance changes
    • Audit or certification readiness
  • Familiarity or direct experience with GRC/Cybersecurity solutions, tools and technologies
  • Control design or maturation for high-demand technical areas such as ERP, Identity and Access Management, Business Continuity and Resiliency, Cloud
  • Knowledge of and/or application of industry specific regulations, laws, and standards such as the EU-GDPR, CCPA/CPRA, HIPAA, PCI
  • Knowledge of and/or application of compliance and security frameworks and standards such as COSO, NIST, ISO
  • Management of regulatory, internal or external audits, or experience as an auditor
  • Projects or roles requiring coordination across lines of defense working with technical, business, compliance, risk and audit teams to deliver solutions
  • Work or projects with military or federal government agencies in Risk, Compliance or Information Security/Cyber Security sectors
  • Certifications: CIPP, CRCM, CRM, ARM, CISSP, CISM

QUALIFICATIONS

Required-

• Alignment to our core values: Excellence, Participation, Integrity, and Collaboration
• Hungry, Humble, Smart
• Demonstrated business and technology acumen
• Strong written and verbal communication skills
• Understanding and experience solving real business problems
• Proven track record of delivering results
• Experience working with and/or leading a team
• Ability to work across industries, roles, functions & technologies
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)

Preferred-

• Bachelor’s degree
• 8+ years professional experience
• Experience across our service offerings