About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Washington: $163,000- $221,000

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Washington Salary Range: $153,000 - $207,000 (80/20 split)

ABOUT THE TEAM:

ArsenalOS is the digital backbone of Anduril’s hardware enterprise. It connects the full lifecycle, from concept to build to field feedback, into one operating environment built for speed, traceability, autonomy, and continuous improvement. That environment includes not just the software used to design, plan, and execute work, but also the factory-facing infrastructure that connects operators, machines, test systems, and OT networks into the same adaptive Build Chain. It is not a support function, but rather a strategic investment by Anduril that the operating system of the hardware lifecycle is how we win. It will be one of the mechanisms by which Anduril out-builds, out-adapts, and out-scales the traditional defense industrial base.

ABOUT THE JOB:

We are looking for a Staff Software Engineer to join our QualityOS team within Forge MES (Manufacturing Execution System). As a Staff Engineer, you will set the technical direction and architectural standards. You'll architect and implement mission-critical distributed systems that scale Anduril's manufacturing operations while maintaining the technical bar for reliability, performance, and maintainability.

Your impact will span beyond the immediate team. You'll serve as a technical bridge between the QualityOS product team and our Platform/Foundations organization, ensuring we build on solid infrastructure while influencing platform capabilities to meet manufacturing needs. You'll represent the quality domain in broader MES architectural decisions, contributing to technical strategy that affects multiple product teams.

We're looking for someone who combines deep technical expertise with strong collaborative instincts—someone who can dive into complex distributed systems, establish patterns that others follow, and drive consensus across engineering teams. You'll balance hands-on technical execution on critical features with raising the technical standards of the team through architecture reviews, code quality, and operational excellence. Your decisions will have lasting impact on how Anduril scales manufacturing quality systems into a next-generation defense company.

WHAT YOU'LL DO

Technical Architecture & Execution:

• Define and drive technical architecture for QualityOS - make decisions on system design, scalability patterns, integration strategies, and platform vs. build tradeoffs that shape team execution
• Architect and implement complex distributed systems - build mission-critical services, APIs, and tooling that enable safe, fast delivery across manufacturing quality workflows
• Lead by example with engineering excellence - establish patterns through hands-on work: comprehensive testing, deployment safety (blue/green/canary), infrastructure as code, observability, and operational rigor

Cross-Team Influence & Collaboration:

• Bridge product and platform teams - collaborate with Platform/Foundations to shape shared infrastructure based on QualityOS needs while driving adoption of platform capabilities
• Partner across MES product teams - integrate QualityOS into cohesive manufacturing experiences, evolve data models across quality/production domains, and drive technical consensus on cross-cutting concerns
• Represent quality domain technically - work with architecture, security, operations, and infrastructure teams to ensure quality requirements influence broader technical decisions

Team & Technical Standards:

• Raise the technical bar for the team - through rigorous code review, architecture discussions, establishing shared ownership models, and improving practices that balance velocity with correctness
• Remove friction and unblock execution - identify systemic technical issues, eliminate single points of failure, and create leverage through automation and improved tooling

REQUIRED QUALIFICATIONS

• 12+ years of experience in a software engineering role building products in fast-paced environments
• Proven ability to influence technical direction across teams - drive architectural consensus, build alignment, and lead technical initiatives beyond a single team
• Experience working with large enterprise applications and platforms with high availability requirements
• Strong full-stack capabilities with expertise in modern web technologies - JavaScript/TypeScript, React, and web frameworks (Next.js, Remix, etc.)
• User-focused engineering mindset - ability to translate user needs into technical solutions while balancing user experience with engineering constraints
• Excellent communication skills, able to influence stakeholders, translate ambiguous requirements and build cross-team alignment.
• U.S. Person status is required as this position needs to access export controlled data

PREFERRED QUALIFICATIONS

• We encourage people from all backgrounds to apply but our tech stack uses AWS, Typescript, and React/Remix so familiarity with all of these tools will be particularly helpful
• Experience in hyper growth startup-like environments. Demonstrated successes in scaling and maturing software development processes, team culture and methods, and ability to balance short-term and long-term trade offs
• Manufacturing/quality domain knowledge - experience with quality management systems (QMS), manufacturing execution systems (MES), or incident management platforms
• Experience in defense, autonomy, robotics, or mission-critical systems (helpful but not required)
• Experience with AI/LLM integration - leveraging state-of-the-art models and agentic tooling in production software development
• Eligible to obtain and maintain a U.S. TS/SCI clearance

ABOUT THE TEAM:

The Corporate Technology Engineering team is responsible for building and improving the many systems that enables Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, engineering, modeling & simulation, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by our team. We work across the company to ensure we have the tools and capabilities necessary for mission success.

ABOUT THE JOB:

We’re seeking a highly motivated Senior Software Engineer to join a fast-paced team dedicated to the continued development of Forge. Forge integrates various internal systems to ensure the right data is in the right place at the right time, driving our production lines efficiently. You will collaborate with a talented team of engineers, product managers, and other cross-functional teams to build and enhance this critical system. 

To succeed on this team you will need to be curious, an excellent communicator, of a strong product mindset, be able to go from idea to implementation, and take ownership and pride in your work.

WHAT YOU'LL DO

• Work in a mini-startup environment to create elegant SaaS solutions that integrates effectively with on-premise systems
• Work with a high-functioning team of developers with an emphasis on finishing business-critical projects
• Write high-quality code that enhances the performance, scalability, and reliability of the Forge platform
• Engage in code reviews, architectural discussions, and continuous improvement initiatives
• Provide technical support for Forge users and troubleshoot issues as they arise
• Have an area of deep expertise in a portion of the full stack (i.e. backend, frontend, integration)

REQUIRED QUALIFICATIONS

• Willingness to work with the team on-site on a rotation for shift 2 (~3pm - 11pm)
• 5+ years of experience in a software engineering role building products, ideally in a fast-paced environment
• Degree in Computer Science, Information Systems, Electrical Engineering or related technical degree
• Experience working with large enterprise applications and platforms with high availability requirements
• Proficiency with web-based technologies such as Javascript, React, Typescript, and web frameworks such as Remix or NextJS
• Ability to empathize with end-users, to turn needs into features, and to balance user experience with engineering constraints
• U.S. Person status is required as this position needs to access export controlled data
• Eligible to obtain and maintain a U.S. TS clearance

PREFERRED QUALIFICATIONS

• Familiarity with AWS, Typescript, and React/Remix
• Experience/knowledge with eventing systems and large data streaming for test automation
• Experience in hyper growth startup-like environments, with demonstrated success in scaling and maturing software development processes
• A background in scaled manufacturing environments
• Previous experience with supply chain, manufacturing, or related enterprise software is a plus

The Opportunity:

We're looking for a Frontend Platform Engineer to build the platform that powers consumer-grade product experiences at scale. This role sits at the intersection of design, product, and engineering, focusing on the core systems, architecture, and tooling that enable teams to move faster with confidence.

You'll own the horizontal infrastructure that makes our web applications fast, reliable, accessible, and easy to develop on — from web architecture and performance to experimentation frameworks, design system infrastructure, localization, and developer experience. Your work will enable every product team to ship high-quality, consistent experiences without reinventing the foundation.

This is a foundational role on a new team. You'll shape how web engineering scales at Grow as we launch a major new brand with significant marketing investment behind the web experience you build.

What You'll Be Doing:

• Build and maintain our core design system, used by both engineers and designers — owning architecture, governance, and extensibility
• Own web application architecture, including SSR strategy, build tooling, dependency management, and CI/CD for frontend
• Drive performance and reliability across all web surfaces — Core Web Vitals, caching, frontend observability
• Develop scalable, reusable frontend components and frameworks that power consistent, high-quality experiences
• Establish and drive best practices across accessibility, performance, localization, and responsiveness
• Build experimentation infrastructure at the web layer so product teams can run A/B tests with confidence
• Improve UI consistency and reduce regressions through strong abstractions, testing, and tooling
• Partner with product and engineering teams to integrate platform capabilities into their workflows
• Help shape an AI-forward development approach — accelerating and democratizing frontend development
• Create clear documentation, guidelines, and governance to support adoption and extensibility

You'll Be a Good Fit If:

• 5+ years of frontend or full-stack engineering experience, ideally on platform, infrastructure, or developer experience teams
• Experience building and scaling design systems, component libraries, or developer platforms
• Fluent in modern frontend technologies (JavaScript/TypeScript, React, Next.js, CSS systems)
• Comfortable leveraging AI-assisted development workflows
• Strong understanding of web performance (Core Web Vitals, caching, bundle optimization) and frontend observability
• Experience with experimentation frameworks, feature flagging, or A/B testing infrastructure
• Collaborate effectively with designers and engineers across the product lifecycle
• Deep understanding of accessibility (WCAG) and localization at a systems level
• Think in systems — identifying patterns, simplifying complexity, and designing for reuse
• Communicate clearly and influence product and UI decisions
• Bring a founder's mindset: ownership, speed, pragmatism, and bias toward action

Bonus Points:

• You've built experimentation infrastructure or feature flagging systems from scratch
• You have experience with localization (i18n) frameworks or accessibility auditing tooling
• You've worked with monorepo tooling (Turborepo, Nx) or frontend build optimization
• You were once a product engineer before moving into platform — you understand both sides
• You use modern AI tools (e.g., Cursor, GitHub Copilot) to boost your productivity and focus on higher-leverage problems

Why This Role Is Exciting:

As we scale, maintaining a consistent, high-quality user experience becomes increasingly complex — and increasingly important. This role ensures we can move fast without sacrificing quality by building the foundation that every team relies on. You'll play a critical role in shaping our product's technical identity, strengthening the partnership between design and engineering, and delivering a consumer-grade experience that sets a new standard in healthcare.

Role Details:

• Hybrid Commitment: $182,000–$250,000 USD USD Annually

This role is hybrid, onsite from our NYC, San Francisco, or Seattle hub location.

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.

The Opportunity:

We’re looking for a Frontend Engineer to build the platform that powers consumer-grade product experiences at scale. This role sits at the intersection of design, product, and engineering, and focuses on developing the core components, systems, and tooling that enable teams to move faster with confidence.

What You’ll Be Doing:

• Build and maintain our core design system used by both engineers and designers
• Develop scalable, reusable frontend components that power consistent, high-quality experiences
• Prototype and experiment rapidly to validate ideas before they are codified into the system
• Establish and drive best practices across accessibility, performance, localization, and responsiveness
• Improve UI consistency and reduce regressions through strong abstractions, testing, and tooling
• Partner with product and engineering teams to integrate design system components into their workflows
• Create clear documentation, guidelines, and governance to support adoption and extensibility
• Raise the bar for visual polish, interaction quality, and overall frontend craft
• Help shape an AI-forward development approach to accelerate and democratize frontend development

You’ll Be a Good Fit If You:

• Have 5+ years of frontend or fullstack engineering experience, ideally in product-driven environments
• Have experience building and scaling design systems, component libraries, or developer platforms
• Are fluent in modern frontend technologies (JavaScript/TypeScript, React, Next.js, CSS systems)
• Are comfortable leveraging AI-assisted development workflows
• Collaborate effectively with designers and engineers across the product lifecycle
• Can quickly prototype and turn ambiguous ideas into polished interfaces
• Have a strong understanding of accessibility (WCAG) and performance best practices
• Think in systems, identifying patterns, simplifying complexity, and designing for reuse
• Communicate clearly and influence product and UI decisions
• Care deeply about crafting intuitive, consumer-grade user experiences
• Bring a founder’s mindset: ownership, speed, pragmatism, and bias toward action

Why This Role Matters

Role Details:

• Hybrid Commitment: $182,000–$250,000 USD USD Annually

This role is hybrid, onsite from our NYC, San Francisco, or Seattle hub location.

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The Risk Tech engineering organization is committed to tangibly reducing accident frequency, saving lives, and managing costs to enhance the safety and affordability of rides.

Claim Management is a core financial function for Lyft. Each claim touches complex workflows, multiple stakeholders, sensitive data, financial reserves, regulatory processes, and significant financial liabilities.

This role offers the opportunity to define a leading claims management system for the industry. Our vision is to establish a single, Unified Risk Platform where comprehensive claims workflows across all business lines are efficiently administered, communications are consolidated, and data is structured to facilitate data-driven insights and decisions.

This enables cost-efficient claims operations, mitigates risks and expenses as Lyft scales, and ensures people receive assistance proactively and accurately.

We are seeking a Senior Software Engineer to contribute to the technical direction, drive architectural decisions, and lead the development of a highly reliable, scalable, and intelligent Risk Management Information System that powers our insurance platform. You will collaborate with passionate colleagues from Engineering, Data Science, Product and Claim Operations to deliver end-to-end solutions.

Responsibilities:

• Define and drive the long-term technical roadmap for claims management systems, aligning priorities with Product, Claim Operations, Data Science, and other stakeholders.
• Provide architectural leadership, make informed design tradeoffs, and guide strategic decisions across multiple engineering teams.
• Understand claim handling workflows, identify bottlenecks and multiply their productivity by driving platform innovations and resolving pain points with AI automation solutions
• Deliver scalable, reliable, high quality and well-tested solutions and code.
• Collaborate closely with Lyft internal teams and external insurance partners to ensure technical alignment and scalable integrations.
• Lead code reviews, design reviews, production on-call support and incident triaging process.
• Invest in the engineering community through knowledge sharing via brown bags, tech talks, and suggesting improvements to team processes and engineering practices.

Experience:

• B.S., M.S. in Computer Science or related technical field or relevant work experience.
• 6+ years of professional experience building scalable distributed systems with high availability, observability and reliability requirements.
• Proven ability to build end-to-end products and platforms, collaborating effectively with various stakeholders e.g. Backend, Frontend, Data Engineering, Data Science, Claim Operations, and Product teams.
• Strong ability to reason about tradeoffs in system design, architecture, domain modeling, and operational cost.
• Experience driving AI adoption or automation initiatives to improve operational efficiency.
• Proficiency in Python. Knowledge of React/Next.js and data analysis is a plus.
• Experience with data processing frameworks and tools like Spark, Kafka, Airflow and cloud provisioning environments etc.
• Strong oral and written interpersonal skills.
• Prior experience in insurance, claims management, workflow orchestration or external vendors is a strong plus.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Seattle area is $136,160 - $170,200 , not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

The Work

Payers & Outcomes at Headway sits at the intersection of ML, clinical quality, and trust. You’re building the intelligent systems that protect the integrity of our network — spotting risk, surfacing quality signals, and giving providers real-time feedback so they can deliver great care. What you could work on:

• Clinical Feedback: Architect the LLM-powered systems that review clinical documentation at scale and deliver helpful, real-time feedback to providers. Turn a traditionally painful audit process into a coaching experience — and scale it across the entire network.
• Detecting Risk in Healthcare Claims: Design the ML/LLM systems that spot patterns of inappropriate billing, over-utilization, and low-quality care across millions of appointments and claims. Translate those signals into clear feedback for providers and transparent reporting for our insurance partners.
• Measuring & Elevating Clinical Quality: Help build the systems that systematically review every prescriber in our network against clinical quality standards — so we can measure, improve, and defend the quality of care Headway delivers. The stakes are real: our most recent launch reviews clinical notes and nudges providers to put a safety plan in place when a patient shows signs of suicidal risk — a system projected to save roughly 1,000 lives a year.
• Patient Needs & Provider Fit: Crack the “one size fits all” problem. Build ML systems that understand how complex a patient’s needs are and match them to providers best suited to help — so every patient gets the right care and every provider operates at their best.
• Trustworthy AI in Healthcare: Champion how Headway evaluates and iterates on AI systems. Build the evaluation frameworks, optimization loops, and observability that keep LLM-powered features reliable and safe in a regulated environment.
• Technical Foundations & Mentorship: Set the technical bar for the Payers & Outcomes group — ~12 engineers today, growing to 30–50 by end of year. Lay the architectural foundations other teams will build on, and raise the whole group’s engineering craft as it scales.

#LI-BM1

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

We are seeking a Senior Software Engineer, Backend, to join our Advanced Technologies team. In this role, you will design, develop, and maintain scalable backend systems that integrate cutting-edge hardware with advanced machine learning to understand the behavior of objects in the real world. You'll work with a modern tech stack, including AWS, Java, Scala, gRPC and Protobuf, Redis, MySQL, PostgreSQL, Kubernetes, and Kafka, to deliver high-performance, reliable services. If you are excited about solving complex technical challenges and working at the intersection of distributed systems, real-time data processing, and scalable infrastructure, we would love to hear from you.

What you'll do

• Build robust, scalable, and maintainable backend services in Java and Scala to support mission-critical operations
• Design and implement gRPC APIs to enable high-performance, real-time data transfer between services
• Leverage Redis and MySQL for efficient data storage and retrieval, ensuring reliability and low-latency access
• Deploy and manage microservices on Kubernetes, optimizing for scalability, resilience, and cost efficiency
• Work with Kafka to build scalable, event-driven architectures for real-time data streaming and processing
• Partner with Hardware, Machine Learning, and Operations teams to ensure seamless integration across the ecosystem and provide appropriate tooling
• Analyze and address bottlenecks in performance and scalability while maintaining a focus on system reliability and data integrity

What we're looking for

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
• 8+ years of experience in backend development, preferably within platform or core services
• Proven expertise in industry-standard programming languages, preferably Java and Scala
• Experience building gRPC APIs for efficient and reliable communication between services
• Strong understanding of database design and optimization using Redis and MySQL
• Familiarity with container orchestration and scaling using Kubernetes
• Hands-on experience with Kafka for event-driven architectures
• Exceptional analytical skills with a proven ability to tackle complex technical problems and design innovative solutions
• A team player with excellent communication skills, a learning mindset, and a proactive approach to working across teams

While not required, these are a plus:

• Exposure to frontend integration with frameworks like Next.js

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to 200,000.00 USD annually. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis’s total compensation package, which usually includes: healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-NM1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

We are seeking a Senior Software Engineer, Backend, to join our Advanced Technologies team. In this role, you will design, develop, and maintain scalable backend systems that integrate cutting-edge hardware with advanced machine learning to understand the behavior of objects in the real world. You'll work with a modern tech stack, including AWS, Java, Scala, gRPC and Protobuf, Redis, MySQL, PostgreSQL, Kubernetes, and Kafka, to deliver high-performance, reliable services. If you are excited about solving complex technical challenges and working at the intersection of distributed systems, real-time data processing, and scalable infrastructure, we would love to hear from you.

What you'll do

• Build robust, scalable, and maintainable backend services in Java and Scala to support mission-critical operations
• Design and implement gRPC APIs to enable high-performance, real-time data transfer between services
• Leverage Redis and MySQL for efficient data storage and retrieval, ensuring reliability and low-latency access
• Deploy and manage microservices on Kubernetes, optimizing for scalability, resilience, and cost efficiency
• Work with Kafka to build scalable, event-driven architectures for real-time data streaming and processing
• Partner with Hardware, Machine Learning, and Operations teams to ensure seamless integration across the ecosystem and provide appropriate tooling
• Analyze and address bottlenecks in performance and scalability while maintaining a focus on system reliability and data integrity

What we're looking for

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
• 8+ years of experience in backend development, preferably within platform or core services
• Proven expertise in industry-standard programming languages, preferably Java and Scala
• Experience building gRPC APIs for efficient and reliable communication between services
• Strong understanding of database design and optimization using Redis and MySQL
• Familiarity with container orchestration and scaling using Kubernetes
• Hands-on experience with Kafka for event-driven architectures
• Exceptional analytical skills with a proven ability to tackle complex technical problems and design innovative solutions
• A team player with excellent communication skills, a learning mindset, and a proactive approach to working across teams

While not required, these are a plus:

• Exposure to frontend integration with frameworks like Next.js

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to 200,000.00 USD annually. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis’s total compensation package, which usually includes: healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-NM1 #LI-Onsite

Who we are:

Yoodli is your private AI roleplay and communication coach. Our mission is to help people around the world communicate with confidence - without feeling judged. We’ve raised $7M+ in seed funding from leading investors like Madrona, AI2, and Cercano. Our partnerships, including Google, Sandler, and Toastmasters International, are helping us bring personalized roleplays and communication coaching to hundreds of thousands of users.

We’re a fast-growing, mission-driven team based at the AI House in Seattle. Our team includes alumni from GoogleX, Apple, Intuit, and more. You can try Yoodli free at yoodli.ai.

Watch our founding story and learn more about our “why” in this TED Talk.

What we’re hoping you bring:

Mission alignment: You believe in our vision and care deeply about helping people achieve more by communicating better

Frontend-focused full-stack expertise: You have strong experience building scalable web applications, with solid backend instincts across APIs and distributed systems

Customer-centric thinking: You keep users front and center, translating product requirements into clean, reliable technical solutions that deliver great communication coaching experiences

Craft and quality: You hold yourself to a high bar for code quality and API design, and you make the engineers around you better

This role is hybrid with an expectation of 3 days a week in the office - you'll need to be based in the Greater Seattle Area.

About You:

• 5+ years of professional development experience, shipping production code
• Strong full-stack capabilities with a frontend lean - you've owned features end-to-end and have a track record of delivering in fast-moving environments
• Solid experience with API design, system architecture, and writing code you are proud to maintain
• Proficiency in modern technologies (TypeScript, React, backend frameworks) with the ability to debug complex distributed systems
• Clear communicator who works well across engineering and product, and who gives and receives feedback well
• You understand how your work connects to business outcomes and user impact
• Bachelor's degree in Computer Science or equivalent experience

Extra credit experience:

• Experience with LLMs, generative AI, and AI-powered applications
• Material UI, Next.js, and NoSQL databases
• Speech/audio processing technologies and real-time communication systems

What’s in it for you?

• Huge impact opportunity: Define technical strategy and build foundational systems at a fast-growing startup
• Competitive compensation: Significant equity opportunities at a venture-backed company
• Base compensation: $160k - $190k 
• Work directly with the founding team and shape the future of AI-powered communication coaching
• Join a fun, inclusive and highly motivated team culture (and help define it!)

Voyager is an innovative defense, national security and space technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space. 

Forge the Future: Join Voyager Technologies 

The future belongs to those who build it. At Voyager Technologies, we’re building technologies that protect lives, expand frontiers and prepare us for what’s next. And we’re doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart.  

You’ll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We’re a company of doers, thinkers and builders, united by purpose and grounded in reality. 

If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager. 

____________________________________________________________________________________ 

Job Summary: 

We are seeking a Full Stack Software Engineer to build the frontend and backend of the Agentic Computational Engineering platform. In this role, you will create high-performance full stack web applications that allow engineers to steer AI agents, visualize complex physics and CAD data, and collaborate with AI agents in real time.

You will work across the stack, with an emphasis on performance, 3D visualization, and intuitive UX for technical users. This role is ideal for someone who loves building tools for other engineers and who wants to make the reasoning and actions of AI systems transparent.

You will be joining the Agentic Computational Engineering (ACE) team, a specialized group within our Advanced Technology Development organization. ACE is responsible for building Voyager’s Generative Engine – the AI-native platform that compresses complex hardware development cycles from years to days. We design agentic AI systems that pair deeply with physics simulation, test data, and modern manufacturing so that Design for Manufacturing (DfM), Design for Assembly (DfA), and Design for Test (DfT) are built into the very first line of code and the very first sketch of a design.

Responsibilities: 

• Design and build web applications that serve as mission control for ACE, with a focus on responsiveness and usability for expert users.
• Implement high-fidelity 2D/3D visualizations (e.g., CAD models, PCB layouts, CFD fields) using technologies such as Three.js, WebGL, or WebGPU.
• Create features that expose agent reasoning, tool usage, and design history in transparent and intuitive ways for engineers.
• Develop real-time, collaborative editing and review workflows (e.g., via WebSockets, CRDTs) for human-AI co-design.
• Collaborate with backend, platform, and domain team members to design APIs and data contracts that power the UI.
• Manage agentic teams of LLMs to scaffold components, generate documentation, and accelerate development.

Required Qualifications:  

• An ability to define design decisions and build rapidly in a scalable way.
• 1–5 years of experience as a full-stack or frontend-focused software engineer (exceptional new graduates encouraged to apply with a strong portfolio).
• Experience with modern web frameworks such as React and Next.js, and with state management for complex applications.
• Strong understanding of JavaScript/TypeScript, HTTP APIs, and browser performance optimization.
• Exposure to 3D graphics or data visualization on the web (WebGL/WebGPU/Three.js or similar) through professional work, coursework, or personal projects.
• Demonstrated habit of using AI tools to accelerate implementation, styling, and documentation.

Preferred Qualifications:  

• Bachelor’s degree in Computer Science, Engineering, Physics, Mathematics or a related field; or equivalent experience.
• Experience building software tools for engineers, scientists, or technical operations teams.
• Portfolio of creative coding, generative art, or game development projects.
• Familiarity with design systems and UX best practices for technical users.
• Deep passion for automation.

Voyager offers a comprehensive, total compensation package, which includes competitive salary, a discretionary annual bonus plan, paid time off (PTO), a comprehensive health benefit package, retirement savings, wellness program, and various other benefits. When you join our team, you’re not just an employee; you become part of a dynamic community dedicated to innovation and excellence. 

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. 

Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.  

Minority/Female/Disabled/Veteran 

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. 

The Work

Fullstack at Headway means end-to-end ownership. You're building reliable abstraction layers over a fragmented healthcare system and translating them into seamless, empathetic user experiences. What you could work on:

• Therapist Practice Management: Build a best-in-class platform for Headway therapists to run their businesses. You'll own features from the database schema to the UI, creating intuitive web experiences for scheduling, AI-assisted clinical documentation, and payment management.
• Patient & Provider Engagement: Deepen the relationship between patients and their care. Build the interfaces and APIs that power seamless communication, personalized experiences, and tools that keep patients connected to their providers — and providers focused on what matters most.
• The Modern AI-Enabled Clinical System: Help design and build the systems that manage clinical data. Create high-integrity experiences for treatment plans and progress notes, integrating AI-powered clinical intelligence to give providers their time back.
• Frictionless Onboarding: Turn the historically painful process of insurance credentialing into a sleek, consumer-grade experience. Build products and tooling to get providers in-network and scaling their practice in record time.
• Growing the Network: Own the tools and experiences that expand Headway's reach — from acquiring new providers to empowering existing ones to bring their patients onto the platform. Build the infrastructure that fuels sustainable, high-quality growth.
• Technical foundations: Help the teams see around corners and lay the technical foundations for the future of our product. Build systems, tools, and processes that enable the team to ship innovative products quickly, safely, and reliably.
• Strategic leadership: As a Staff Engineer, you will work with a cross functional leadership team to shape the roadmap and technical strategy for the space.

#LI-BM1

The Work

Fullstack at Headway means end-to-end ownership. You’re building reliable abstraction layers over a fragmented healthcare system and translating them into seamless, empathetic user experiences. What you could work on:

• Therapist Practice Management: Build a best-in-class platform for Headway therapists to run their businesses. You'll own features from the database schema to the UI, creating intuitive web experiences for scheduling, clinical notes, and payment management.
• Patient-First Experiences: We’re moving toward a patient-centric model. Transform the therapist search experience by building the frontend interfaces and backend APIs that power personalized care recommendations, longitudinal data views, and seamless patient-provider matching.
• The Modern AI-enabled Clinical System: Help design and build the interfaces and systems that manage clinical data. Build high-integrity experiences for treatment plans and progress notes, integrating AI-powered clinical intelligence to give providers their time back.
• Frictionless Onboarding: Turn the historically nightmare process of insurance credentialing into a sleek, consumer-grade web experience. Build products and tooling to get providers in-network and scaling their practice in record time.

Our Stack

• Languages: TypeScript, Python 3
• Frontend: React, Remix, Next.js
• Backend & Storage: FastAPI, SQLAlchemy, Postgres, Redis, Snowflake
• Infrastructure: AWS, Temporal, Kafka
• Ops: Datadog, Sentry, PagerDuty
• AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)

Who You Are

• End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management.
• Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.
• Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.
• Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.
• Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.
• Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.
• Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.
• Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.
• AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?

Our Interview Process

After you apply to Headway, here are some details of what to expect during the interview process.

• Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. 
• First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building.
• Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.
• References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!

Compensation & Benefits

• Salary: $168,300 - $237,500 base salary plus a competitive equity package.
• Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.
• The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.
• Time Off: 13 holidays, a full week off in December, and flexible PTO.

AI Software Engineer – Cloud AI Platforms

At NICE, we are not just building software—we are transforming how cloud operations are run using AI. We are building intelligent platforms that can understand system behavior, make decisions, and automate real-world operational workflows at scale. If you’re excited about applying AI beyond chatbots into real production systems, this is an opportunity to work on meaningful, high-impact problems.

What’s the role all about?

As an AI Software Engineer, you will be part of a team building AI-powered operational platforms that integrate across monitoring systems, CI/CD pipelines, ticketing tools, and cloud infrastructure. You will work on designing and implementing intelligent workflows, integrating AI models, and building scalable systems that automate complex operational tasks.

This is a highly hands-on role focused on building, integrating, and scaling AI-driven solutions in production environments.

How will you make an impact?

• Build and scale AI-driven workflows and automation systems
• Develop integrations with systems like monitoring platforms, ticketing tools (ServiceNow, Jira, OpsGenie), CI/CD pipelines, and cloud services
• Design and implement APIs, tools, and data pipelines that power AI-driven decision-making
• Work on LLM integrations, prompt engineering, and orchestration layers — streaming responses, function calling, tool use, RAG pipelines, agentic orchestration
• Build and maintain full-stack AI applications using TypeScript, React, and Next.js — from user dashboards and personalized experiences to real-time analytics and interactive tools
• Translate real-world operational problems into automated, intelligent solutions
• Collaborate with Product, SRE, and Infrastructure teams to deliver end-to-end capabilities
• Improve system performance, reliability, and observability
• Build evaluation and observability systems — measure model capabilities, monitor output quality, and create dashboards that keep the product improvable
• Create reusable platforms and tools that accelerate development — component libraries, shared abstractions, internal tooling that multiplies team productivity

Key Responsibilities

• Design and develop scalable backend systems for AI-powered platforms
• Build and maintain AI integrations, workflows, and automation pipelines
• Implement REST APIs, microservices, and event-driven architectures
• Design and implement database schemas and queries for complex domains — tracking, engagement, reporting
• Work with both structured and unstructured data for AI use cases
• Contribute to CI/CD pipelines, testing, and deployment automation
• Troubleshoot and optimize production systems
• Collaborate with cross-functional teams to deliver high-quality solutions
• Contribute to reusable frameworks and engineering best practices
• Prototype fast — move from concept to working demo in days, ship incrementally

What we’re looking for

• 5+ years of software engineering experience, strong focus on full-stack web development
• Expert in TypeScript and React — performance optimization, modern patterns (hooks, context, suspense), component architecture
• Production experience with Next.js — App Router, Server Components, API routes, SSR/SSG, edge deployment
• Hands-on experience with LLMs — prompt engineering, streaming APIs, function calling, tool-use, chaining and orchestration patterns
• Experience with Vercel AI SDK — unified LLM provider interface, streaming, structured output, tool calling across OpenAI/Anthropic/Google/xAI
• Model Context Protocol (MCP) — building or consuming MCP servers for extensible AI tool use
• Strong backend fundamentals — Node.js or Python, REST/GraphQL APIs, relational databases, Redis, auth
• Solid database design — PostgreSQL, Drizzle ORM, schema modeling for complex domains, query optimization, migrations
• Experience building scalable, distributed systems in cloud environments (AWS / Azure)
• Working knowledge of CI/CD, Docker, Kubernetes
• Familiarity with Tailwind CSS, Radix UI and modern component-driven UI development
• High agency — you operate independently in ambiguous environments, take ownership of problems, and drive them to completion
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, evolving environment
• Communicate effectively with both technical and non-technical stakeholders

Nice to have

• Experience building agentic coding tools, AI agent frameworks, or developer-facing SDKs/APIs (Claude Agent SDK, OpenAI Agents SDK)
• Experience with Vercel ecosystem — Next.js, AI SDK providers, Turbopack
• Background in evaluation frameworks — measuring model capabilities, collecting human feedback at scale, A/B testing outputs
• Experience with sandboxed execution environments for safely running AI-generated code
• Built research tools, experimentation platforms, or scientific software
• Proficiency with Python — FastAPI/Django, data pipelines, ML tooling
• Knowledge of observability tools (Grafana, Prometheus, Sentry, etc.)
• Experience building automation or internal platforms
• Familiarity with real-time features — WebSockets, streaming UX, collaborative interfaces
• Knowledge of advanced web technologies — WebGL, WebAssembly, web workers, PWAs
• Experience with alternate JS runtimes — Bun, Deno
• Built open-source tools or platforms with active user communities
• Strong quantitative foundation (math, physics, or related fields)

Representative Projects

Things you might build in this role:

• Interfaces for collecting and managing human feedback on model outputs at scale
• Experiment orchestration platforms — launch, monitor, and analyze complex AI research runs
• Visualization tools that help understand model behavior and identify failure modes
• Reusable components and frameworks that enable rapid development of new AI applications
• Sandboxed execution environments for safely running AI-generated code
• AI-powered personalization engines — tutoring, content generation, adaptive features
• Workflow builders that let non-engineers orchestrate AI capabilities visually
• Enterprise integrations — ServiceNow, Salesforce, Confluence, Jira

The Role

As a Product Engineer at Gradial, you’ll own the creation of intuitive, delightful experiences across our AI-powered platform. You’ll collaborate closely with the Product team, Engineers, and AI Researchers to conceptualize, develop, and refine exceptional interfaces that are visually compelling, accessible, and highly responsive. 

We believe seamless, intuitive user experiences are essential to making AI powerful yet approachable. You’ll play a critical role in shaping our product experience, driving implementation decisions, prototyping innovative interactions, and establishing best practices across our applications.

What You'll Own

• Own the development and implementation of high-quality, interactive UI components from concept to delivery.

• Collaborate closely with design and engineering to iterate on user experiences, ensuring accessibility, performance, and usability best 

• Help define and evolve a scalable design system that maintains consistency across Gradial’s product suite.

• Develop rapid prototypes using front-end technologies (HTML, CSS, JavaScript/TypeScript, React) to validate concepts, test usability, and iterate on design solutions.

• Advocate for user-focused solutions, conduct usability tests, and leverage user feedback to continuously improve product experiences.

• Coordinate with backend engineers in defining APIs and data structures that enable cohesive and seamless user interactions.

• Stay informed of emerging UI/UX methodologies, technologies, and trends to enhance our platform and keep Gradial at the forefront of user experience innovation

What We're Looking For

• 3+ years of experience in product engineering, front-end development, or a related role.

• Proficiency in modern front-end technologies, including TypeScript, React, and Next.js.

• A strong portfolio demonstrating your ability to build interactive and user-friendly web applications.

• Experience working with design systems, component libraries, and scalable UI architectures.

• Obsessive attention to detail in user experiences.

• A deep understanding of web performance optimization, accessibility standards (WCAG), and responsive design principles.

Compensation 

The salary range for this position is $120,000 – $170,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, 401K retirement plan, paid time off, paid sick leave and other employee wellness programs. 

About this role: 

Building for trust is non‑negotiable in our mission of making mental healthcare more accessible and affordable across the US: patients share sensitive information, payers demand demonstrably strong controls, and providers depend on reliable, secure infrastructure. Trust Foundations is responsible for instilling confidence in our products by safeguarding our user’s data. We achieve this by developing out-of-the-box identity, access, and secure-data platforms for other engineering teams to utilize. Our mission is to make the most secure path the most efficient path, enabling clinicians, patients, and payers to trust Headway implicitly.

This team is growing and we are hiring for multiple roles at both mid/senior levels. As a Software Engineer/Senior Software Engineer on our Trust Foundations team, you’ll be working on 0-1 access control (RBAC/ABAC), OAuth 2.0/OIDC platforms while shaping the long‑term vision for trust at Headway. You will translate open identity and authorization standards into scalable building blocks; embed privacy‑by‑design and reliability principles into everything we build; and mentor engineers across the company in Trust first thinking.

What you’ll do here:

• Design, build, and operate core trust primitives - authentication providers, authorization engines, data governance, stratified encrypted data stores, and tamper‑evident audits.
• Embed security & privacy by design - Partner with Legal / Compliance to translate regulatory language into concrete engineering controls.
• Scale our identity rails -  Design and evolve multi‑tenant authentication & authorization services that handle millions of sessions daily with high availability expectations.
• Deliver scalable, secure platform foundations -  Design and build 0-1 shared services, implement consistent access control patterns that enable product teams to move quickly while ensuring security-by-default (least‑privilege access, encryption in transit and at rest, audit hooks).
• Turn ambiguous requirements into incremental delivery plans - Lead architecture reviews; break large problems into testable milestones; and make pragmatic build‑vs‑buy decisions in a regulated domain.
• Champion operational excellence - Instrument services, tune alerting, own on‑call runbooks, and drive post‑incident hardening.
• Elevate engineering culture -  Mentor teammates, document patterns, and help recruit the next generation of Headway engineers.

Who you are: 

• Security Mindset: You are passionate about cybersecurity and protecting access to sensitive user data. 
• Cross functional Collaboration - you have demonstrated effective collaboration working with product, infosec and compliance teams. 
• A track record of mentoring engineers, elevating design quality, and improving engineering processes.
• Secure Architecture: You think of security platforms, not as a gate, but as an enabler of secure product development. 
• Dealing with ambiguity: You are comfortable working with and bringing clarity to ambiguous requirements. 

Preferred (not required) experience: 

• 3+ years of experience working in data governance and access control systems (RBAC/ABAC) compliant with HIPAA, HITRUST, SOC2 etc
• 3+ years of experience working with third party IdPs and expertise with OAuth 2.0 / OIDC standards.
• 3+ years of experience with Python, TypeScript and AWS.

About Engineering at headway:

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).

Principles that guide us:

• Focus on the mission - We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing.
• Ship small, learn fast - We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration.
• Everything is a product - Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
• Optimize for trust - We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

Tools we use:

• Languages: Python 3, TypeScript
• Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
• Datastores: Postgres, Redis
• Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
• Monitoring: Datadog, PagerDuty, Sentry
• Version Control: Github, PagerDuty
• Vulnerability Management: Snyk, Semgrep
• Cloud Security: Lacework

Our interview process

After you apply to Headway, here are some details of what to expect during the interview process.

• Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. 
• First round: You'll meet with an engineer on the team to do some live coding and learn more about the engineering team.
• Final rounds: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.
• References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!

Compensation and Benefits:

The expected base pay range for this position is $168,300 - $237,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:

Equity Compensation

• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

#LI-SC1

About Engineering at Headway

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.

Principles that guide us:

• Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing. 
• Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
• Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
• Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

Tools we use:

• Languages: Python 3, TypeScript
• Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
• Datastores: Postgres, Redis
• Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
• Monitoring: Datadog, PagerDuty, Sentry
• Version Control: Github, PagerDuty
• Vulnerability Management: Snyk, Semgrep
• Cloud Security: Lacework

About these roles

At Headway, we’re building a national network of therapists who accept insurance — and making mental healthcare radically more accessible in the process. Supporting providers isn’t just about connecting them with patients — it’s about delivering the tools they need to manage their practice with ease, confidence, and compliance.

Our providers are the heart of Headway’s mission — and empowering them with an easy-to-use platform is critical to both their success and the quality of care patients receive. Whether it’s saving providers time, simplifying documentation, or ensuring compliance, this role is at the center of our providers’ lives. As an engineering leader at Headway, you will be responsible for leading and growing the engineering pods behind our provider experiences through people development, strategic planning, and hands-on technical support or guidance. You get to play a leading role in defining what and how these teams build, setting up how the teams operate, support, and ultimately drive best-in-class user experiences that have a measurable impact on our ability to execute and meet the demands of a high growth startup. 

We are hiring for 3 Engineering Managers within the Provider group -

Group Practices EM: Group Practices represents a substantial portion of our provider network and have specific needs to run their practice. This team is responsible for continuing to grow the Group Practices segment and enabling group practice providers and their administrative staff to operate efficiently on Headway.

CHART EM: Responsible for ensuring providers have the tools they need to efficiently document their clinical care. From AI-supported clinical documentation features, to tools for psychiatrists to manage their patient's medications, this team is streamlining the way therapists record their care.

Practice Foundations EM: We are evolving how we support a highly diverse provider network. Providers work in very different ways, and this team is responsible for building differentiated experiences that meet providers where they are, while also encouraging high-quality care and strong engagement with the Headway platform

Who you are

We’re looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, RevOps, and Design to shape the future of our provider acquisition strategy. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company.

• Lead and manage an engineering team focused on provider acquisition and growth (starting with 2–3 engineers and scaling over time)
• Partner closely with cross-functional stakeholders to build systems that enable rapid experimentation and long-term scale
• Collaborate with the Onboarding team to ensure a seamless end-to-end provider experience from first touch to first appointment
• Drive alignment across your team on process, prioritization, and product outcomes
• Develop and grow your team through weekly 1-1s, mentorship, and feedback
• Work with and help develop aspiring engineering leaders within the engineering team
• Contribute to the broader company strategy and product roadmap

Below are additional experiences we think help engineering managers succeed at Headway:

• You have 3+ years of experience as an experienced Engineering Manager
• You have 3-5+ years of experience as a Software Engineer
• You’re energized by experimentation and growth — and can balance short-term learning with long-term scale
• You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users
• You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions
• You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments
• You have a track record of working well across teams and functions
• Nice to have: Prior experience with Python and React and working with AWS infrastructure
• Nice to have: Experience in health tech, building user-facing products
• BS, MS in Computer Science or related field

Our interview process

After you apply to Headway, here are some details of what to expect during the interview process.

• Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. 
• First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences and complete one technical (systems design) interview.
• Final rounds: You’ll meet team members across product and engineering leadership for multiple behavioral interviews, leaving you with a fuller picture of what it’s like to work at Headway.
• References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!

Compensation and Benefits:

The expected base pay range for this position is $190,000 - $237,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

About Engineering at Headway

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small (~120) but mighty team using technology to build that future (and have a fun time while doing it!).

Principles that guide us:

• Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing. 
• Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
• Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
• Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

Tools we use:

• Languages: Python 3, TypeScript
• Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
• Datastores: Postgres, Redis
• Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
• Monitoring: Datadog, PagerDuty, Sentry
• Version Control: Github, PagerDuty
• Vulnerability Management: Snyk, Semgrep
• Cloud Security: Lacework

About this role

This role sits at the intersection of growth, product development, and marketing. You’ll have the freedom to innovate and experiment while collaborating with a diverse group of cross-functional partners from across the company. This is an opportunity to tackle complex, rewarding problems in a highly collaborative, supportive environment that values technical excellence and operational rigor. You’ll build systems that help patients discover and access mental health care, directly improving lives and transforming the healthcare landscape. Your work in this role will shape how thousands of patients connect with care, making a lasting impact on Headway’s mission to reimagine mental healthcare access for all.

As an engineering leader at Headway, you will be responsible for leading and growing the team behind these core growth initiatives through people development, strategic planning, and hands-on technical support. You’ll play a leading role in defining what and how these systems are built, setting up how the team operates, and ultimately driving best-in-class experiences that convert interest into action.

This is a critical leadership role for Headway and our mission to make mental healthcare more accessible. 

Provider Growth Pod

Supporting providers isn't just about connecting them with patients — it starts much earlier, with helping them discover Headway and understand the value we provide. Our providers are at the heart of Headway's mission — and enabling more of them to join our platform is critical to expanding access to care. This role is focused on building the tools, systems, and experiences that help providers learn about Headway, express interest, and begin their journey. From our referral engine and marketing web experiences to lead capture and routing infrastructure, you'll be responsible for the end-to-end technical foundation that drives provider acquisition. By helping more providers discover, trust, and join Headway, you'll directly impact both provider supply and patient access.

Who you are

We're looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, Design, Data, and RevOps to shape the future of our growth strategy. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company.

Responsibilities:

• Lead and manage an engineering team focused on growth
• Partner closely with cross-functional stakeholders to build systems that enable rapid experimentation and long-term scale
• Partner closely with Product, Design, Marketing, Data to rapidly iterate through A/B testing
• Collaborate with activation and onboarding teams to ensure a seamless end-to-end user experience from first touch to first appointment
• Drive alignment across your team on process, prioritization, and product outcomes
• Develop and grow your team through weekly 1-1s, mentorship, and feedback
• Work with and help develop aspiring engineering leaders within the engineering team
• Contribute to the broader company strategy and product roadmap
• Help build out our engineering team as our headcount grows from 120 to 175+ through the remainder of the year

Below are additional experiences we think help engineering managers succeed at Headway:

• You have 3+ years of experience as an Engineering Manager at a high-growth startup or scale-up, building and leading high performing teams that have effectively delivered business outcomes through technical investments
• You have 5+ years of experience as a Software Engineer
• You're energized by experimentation and growth — and can balance short-term learning with long-term scale
• You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users
• You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions
• You are flexible and adaptable; you understand that the best growth teams must learn and iterate quickly, and that growth roadmaps are dynamic as a result
• Nice to have: Prior experience with SEO and paid advertising
• Nice to have: Prior experience with Python and React and working with AWS infrastructure
• Nice to have: Experience in health tech, building user-facing products
• BS, MS in Computer Science or related field

Our interview process

After you apply to Headway, here are some details of what to expect during the interview process.

• Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. 
• First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences and complete one technical (systems design) interview.
• Final rounds: You’ll meet team members across product and engineering leadership for multiple behavioral interviews, leaving you with a fuller picture of what it’s like to work at Headway.
• References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!

Compensation and Benefits:

The expected base pay range for this position is $190,000 - $237,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development