What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In this Role

• Be proficient in all aspects of the Software Development Life Cycle.
• Lead projects all the way from design to deployment while co-ordinating with other teams in the company.
• Guide the adoption of new processes or technical tools by conducting evaluations of alternatives and thinking critically about the fit with our future technical direction.
• Provide oversight for technical quality, standards, and guidelines.
• Be the technical anchor for the team, demonstrate leadership and play a key role in guiding the team.
• Mentor and provide training for other technical team members.
• Contribute ideas to improve team performance, technical processes, best practices in all aspects of software development.

Area Of Responsibility

• Interface with Product owners and Stakeholders to understand & clarify requirements
• Author technical documents that will fulfill Fictiv's current requirements and scale for future business goals as well.
• Implement high quality, scalable solutions following best practices, including configuration and code.
• Deploy solutions and code using automated deployment tools
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.
• Debug production issues; minimize impact to the business, create plans to fully address/correct/remove temporary solutions once the immediate urgent issue is resolved.

Desired Traits

• 8-10 years of experience in Salesforce development
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
• Have worked in Salesforce CPQ, Sales, Manufacturing, Service, Data Cloud.
• Experienced in designing and implementing custom solutions that align with business needs.
• Strong knowledge of Salesforce data modeling, reporting, and database design.
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
• Strong unit testing, functional testing and debugging skills
• Strong understanding of best practices.
• Active Salesforce Certifications are desirable.
• Experience in Mulesoft is a plus
• Excellent problem solving, decision-making and critical thinking skills.
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.
• Collaborative, a team player.
• Exhibit initiative, integrity and empathy.
• Enjoy working with a diverse group of people in multiple regions.
• Comfortable not knowing answers, but resourceful and able to resolve issues.
• Self-starter; comfortable with ambiguity, asking questions and constantly learning.
• Customer service mentality; advocates for another person's point of view.
• Methodical and thorough in written documentation and communication.
• Culture oriented; wants to work with people rather than in isolation.

Job Title: Network Implementation Engineer 

Overview: 

Pico is currently seeking Design and Implementation engineering candidates to deliver best in class engineering candidates to deliver low latency connectivity solutions    for Pico's clients and internal infrastructure projects in line with Pico's standards and strategic framework. Playing a key role in working  with other teams within the business, the Network Implementation Engineer will be a proactive, solutions-oriented engineer with highly developed organization and attention to detail skills. This individual will be responsible for working with our Service Operations (NOC) Team to ensure that all escalations are dealt with in a timely and effective manner, transferring knowledge and building skills among Service Operations Team. 

Responsibilities and duties (include but not limited to) 

• Design, deploy, and escalate problem resolution, for a large service provider network infrastructure 
• Perform daily checkouts of the environment and following any changes 
• Construct valid configurations for implementation based upon design and/or technical concepts 
• Support deployment and maintenance of Firewalls, network switches, routers, and other network appliances 
• Application of configuration changes via our change control systems and processes Perform peer review of configurations scheduled for deployment 
• Perform network infrastructure changes in a diligent and professional manner Participate in on-call rotation for support escalations 
• Troubleshoot internal and external customer issues related to changes Participate in daily meetings to review changes and under lying impacts 
• Work with network engineering team to design new client specific connectivity solutions Provide mentoring and guidance to other team members when required 

Education, Skills and background (incl. Education and Experience Requirements) 

• 7-10 years' experience deploying and supporting Firewall and Network equipment in a service provider environment or a large-scale Enterprise network 
• Experience with Fortinet and Cisco ASA hardware and software 
• Strong knowledge of IPSec VPN, NAT and managing firewall policy 
• Highly proficient in routing protocols: BGP 
• Knowledge of TCP, UDP and upper layer protocols 
• Experience with cross-connectivity to high-speed, ultra-low latency financial markets and venues 
• Familiarity with Ansible, Linux, Python 
• Ability to analyze and diagnose problems and effectively lead to system recovery Clear verbal and written communicator 
• Diligent and highly detail orientated 
• Self-motivated and capable of prioritizing and managing own workload Capable of working with little supervision 
• Creative thinker with out of the box ideas 
• Keen to contribute ideas, share knowledge, and help others develop Interested in cutting edge technology 
• Driven to develop own skills and knowledge Understanding of JIRA as a ticketing system 

Working Arrangements 

This is a Hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

Working days Tuesday to Saturday

Working hours(Weekdays)
15:30 IST to 00:30 IST

Working hours(Saturday)
13:30 IST to 22:30 IST

IMPORTANT DATA PRIVACY INFORMATION:

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED 

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

The Role

The Senior Software Engineer - Browser Extensions will own the architecture and implementation of Securly's onboard filtering engine — building a local policy cache and real-time filtering decision engine inside the Chrome extension that moves filtering decisions on-device, improving speed, reliability, and bypass resistance for millions of students on Chromebooks.

You will design and build the system that eliminates the cloud round-trip for 80% of filtering decisions: a local policy cache with delta sync, a filtering decision engine running inside the MV3 service worker, and the bypass prevention layer that ensures the security model is not exploitable.

At L5, this role carries additional strategic weight. Google's Filter and Monitor platform shift is moving ChromeOS toward native Content Filtering APIs and away from browser extensions as the primary enforcement point. You will track this transition, evaluate its implications for Securly's extension strategy, and surface architectural recommendations — not just implement the current plan.

What You'll Do

• Own the architecture of the onboard filtering engine: local policy cache, delta sync protocol, filtering decision engine, and bypass prevention layer.
• Architect and implement the local policy cache: delta sync protocol, TTL management, cache invalidation logic, and graceful cloud fallback.
• Build the onboard filtering decision engine in the MV3 service worker: domain matching, URL categorization, iframe detection using DOM context, and allow/block decisions.
• Implement and harden bypass prevention: same-origin policy, CSP, CORS, iframe sandboxing, content script/page context boundaries, and timing-based attack vectors.
• Track Google's Filter and Monitor platform evolution (ChromeOS Content Filtering APIs); write architectural memos evaluating implications for Securly's extension strategy.
• Lead the transition and implementation of new filtering features using TypeScript and modern JavaScript within the MV3 framework.
• Optimize extension performance to add negligible latency on consumer-grade student Chromebook hardware; define and enforce performance budgets.
• Mentor Ashish M (L4) and new extension hires: substantive code reviews, pair on security model design, drive team understanding of bypass threat vectors.
• Manage chrome.storage.local within platform limits; evaluate IndexedDB for policy cache requirements that exceed those limits.

Skills & Requirements

Who You Are

• You know how browsers actually work — not just the APIs, but the security model, the process model, and the specific ways students try to break it.
• You have shipped production Chrome extensions at scale and know what service worker memory management means on a 4GB Chromebook.
• You track platform shifts (Google F&M, ChromeOS Content Filtering API) and understand what they mean for your system's architecture.
• You produce written artifacts (ADRs, threat models, platform memos) that document your reasoning for the team and for leadership.
• You write TypeScript that other senior engineers learn from, and your code reviews raise the floor for the engineers around you.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

About Securly

Benefits

The Role

The Senior SDET - Browser & Extension Testing will own test strategy, quality architecture, and the automated regression infrastructure for Securly's onboard filtering project — building the test systems that ensure a safety-critical Chrome extension works correctly for millions of students and keeps working through every browser update and policy change.

The onboard filtering project is a high-risk architecture change to a widely-deployed extension. A regression in allow/block decision logic, cache invalidation, or bypass prevention could expose students to inappropriate content or disrupt school operations. The test infrastructure you build is the last line of defense before production.

At L5, this is an engineering leadership role, not a QA role. You will define what 'production-ready' means for a safety-critical student product, enforce that standard through CI/CD quality gates, and contribute to extension development directly.

What You'll Do

• Define what 'passing' means for the onboard filtering project: establish written quality criteria covering correctness, security, and performance that gate production releases.
• Design and implement automated test suites covering block/allow decisions, iframe handling, cache invalidation, TTL expiry, fallback behavior, and filtering decision engine edge cases.
• Build CI/CD quality gates that prevent regressions from reaching production; own the pipeline configuration and ensure the quality bar is enforced, not advisory.
• Model bypass threats systematically: document how students exploit timing windows, iframes, DOM manipulation, redirect chains, and DNS TTL behavior — then build automated tests that catch those bypasses.
• Measure and establish written performance baselines: page load latency impact, service worker memory usage, cache sync overhead across realistic Chromebook hardware profiles.
• Contribute to Chrome extension development work in TypeScript/JavaScript alongside test responsibilities.
• Serve as the team's expert on bypass threat modeling: your analysis of how students circumvent filtering is an input to the implementation team's architecture decisions.
• Mentor engineers on test architecture as a first-class discipline.

Skills & Requirements

Who You Are

• You think like an attacker when writing tests — you do not test the happy path and call it done. You document attack vectors so the implementation team designs against them.
• You have shipped production Chrome extensions and built the test infrastructure around them. You know both sides of the work.
• You treat test architecture as a first-class engineering discipline. A feature without a regression suite is not finished.
• You define what 'quality' means on a safety-critical product and produce written criteria that hold the codebase to that standard.
• You contribute to development, not just testing — this is an L5 engineering role, and your TypeScript ships alongside your test suites.
• Your bypass threat model documents are used by the implementation team to make better architecture decisions.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

About Securly

Benefits

Location Details: India, Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings

Join Our team... 

Join our team at GoDaddy, the largest services platform for entrepreneurs worldwide. We empower over 21 million customers globally by providing essential tools and assistance to help them thrive online

As a Senior Network Engineer, you will be a key member of our Network Operations Team, working alongside world-class engineers to operate and evolve GoDaddy’s global network infrastructure. This role is ideal for a self-motivated professional who thrives in a fast-paced environment, enjoys solving complex problems, and is passionate about driving operational excellence and innovation

What you'll get to do...

• Deploy, configure, and support a multi-vendor network infrastructure in data centers, large enterprise campus environments, and corporate sites globally (routers, switches, firewalls, hardware load-balancers)
• Provide Tier 2/3 troubleshooting support for complex hosting and enterprise network environments, independently analyzing and resolving diverse technical challenges
• Participate in an after-hours on-call rotation, responding to network events, incident investigations, and remediation efforts 
• Collaborate with Network and Security Architects, Software Developers, Server and Platform Engineers, and Data Center Operations to deliver robust network solutions
• Contribute to the development and improvement of processes, procedures, and network design standards to enhance team efficiency and network availability
• Mentor and support junior engineers, sharing knowledge and best practices
• Participate in architectural reviews and provide feedback to ensure operational reliability

Your experience should include...

• 4+ years of experience as a Network Engineer
• Experience with OSPF, BGP, MPLS, and related routing/switching protocols in carrier and hosting environments
• Knowledge of different OS IOS, IOS-XR, and NX-OS; Cisco Catalyst & Nexus switches, Arista data center switches, and Juniper routers/firewalls
• Proficiency with network management/monitoring tools (e.g., SNMP, gNMI, RANCID, ElasticSearch, SelectorAI)
• Experience with scripting or programming languages (Python preferred) and version control systems (e.g., GIT , API integrations, shell commands and directory structure, Familiarity with IDEs like Visual Studio Code or similar

You might also have...

• CCNP or JNCIS certification or equivalent experience preferred
• Networks with senior internal and external personnel in own area of expertise
• Routinely uses version control and scripting to automate tasks and improve team velocity

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies

Purpose of the role:

The Platform Operations Engineer is responsible for maintaining the security, stability, and performance of Pico’s internal infrastructure and client trading platforms. The role focuses on supporting mission‑critical trading environments, including the investigation and resolution of operating system, platform, and hardware issues that impact client trading services.

This is a customer‑facing role with direct responsibility for delivering high‑quality operational support to Pico’s trading clients. The successful candidate will work closely with clients, internal teams, vendors, and exchanges to ensure trading systems remain reliable, secure, and performant, meeting agreed service levels and operational expectations.

The ideal candidate has a strong technical foundation in Red Hat Enterprise Linux and experience supporting platforms running on virtualisation technologies such as KVM, VMware ESXi, and Hyper‑V. Hands‑on experience with HPE and Dell server hardware, along with automation and scripting using Bash and Ansible, is essential. Familiarity with ITIL (or equivalent) operational frameworks, including incident, problem, and change management, is required to support controlled, auditable operations in a financial services environment. The role also requires supporting Microsoft Windows Server and Active Directory across client environments.

Responsibilities and duties (including but not limited to)

• Provide operational support across Pico’s infrastructure and platform services, including client trading environments, to ensure systems run at optimal performance and consistently meet defined KPIs and Service Level Agreements (SLAs).
• Ensure the stability, availability, and reliability of platform services in a 24x7 production trading environment.
• Act as second-line support, performing technical investigation, triage, and expert-level troubleshooting of platform and client systems.
• Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution.
• Perform root cause analysis of platform incidents and contribute to permanent fixes and preventative improvements.
• Deliver a high standard of operational service and maintain strong relationships with internal teams and external customers.
• Interface with vendors, market participants, and financial exchanges to support platform operations and resolve technical issues.
• Remotely coordinate and validate on-site hardware installations, replacements, and repairs.
• Execute preventative maintenance activities, including server operating system patching and firmware upgrades, to maintain platform security and reliability.
• Develop and maintain automation using scripting and configuration management tools (e.g. Ansible) to support platform deployment, configuration, and ongoing maintenance.
• Create and maintain platform documentation, including system diagrams, operational runbooks, flowcharts, and scheduled operational reports.
• Conduct daily platform health checks, capacity reviews, and infrastructure monitoring, reporting any risks or anomalies.
• Contribute to continuous improvement of platform operations processes, tooling, and reliability.

Education, Skills, and background (incl. Education and Experience Requirements)

• Degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
• 4–8 years of experience working in a production operational environment supporting critical infrastructure.
• A minimum of 4 years’ hands‑on experience supporting physical and virtual server platforms.
• Experience supporting platforms within the financial services or trading industry is strongly preferred.
• Proven experience administering Linux and Microsoft Windows operating systems.
• Hands‑on experience with systems management tools, including Red Hat Satellite.
• Experience configuring, maintaining, and operating server and infrastructure monitoring solutions.
• Strong experience working with bare‑metal server deployments at scale.
• Practical experience with HPE and Dell server hardware and associated management tools.
• Proficient in scripting and automation using Bash, Ansible, and Python.
• Solid understanding of server performance and capacity monitoring, including CPU utilisation, memory contention, disk usage, and network I/O.
• Strong server‑side networking knowledge, including IP routing, TCP/IP, multicast, DNS, NTP, and PTP.
• Excellent communication and customer‑facing skills, with the ability to work directly with clients in a high‑pressure operational environment.

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Purpose of the role:

The Platform Operations Engineer is responsible for maintaining the security, stability, and performance of Pico’s internal infrastructure and client trading platforms. The role focuses on supporting mission‑critical trading environments, including the investigation and resolution of operating system, platform, and hardware issues that impact client trading services.

This is a customer‑facing role with direct responsibility for delivering high‑quality operational support to Pico’s trading clients. The successful candidate will work closely with clients, internal teams, vendors, and exchanges to ensure trading systems remain reliable, secure, and performant, meeting agreed service levels and operational expectations.

The ideal candidate has a strong technical foundation in Red Hat Enterprise Linux and experience supporting platforms running on virtualisation technologies such as KVM, VMware ESXi, and Hyper‑V. Hands‑on experience with HPE and Dell server hardware, along with automation and scripting using Bash and Ansible, is essential. Familiarity with ITIL (or equivalent) operational frameworks, including incident, problem, and change management, is required to support controlled, auditable operations in a financial services environment. The role also requires supporting Microsoft Windows Server and Active Directory across client environments.

Responsibilities and duties (including but not limited to)

• Provide operational support across Pico’s infrastructure and platform services, including client trading environments, to ensure systems run at optimal performance and consistently meet defined KPIs and Service Level Agreements (SLAs).
• Ensure the stability, availability, and reliability of platform services in a 24x7 production trading environment.
• Act as second-line support, performing technical investigation, triage, and expert-level troubleshooting of platform and client systems.
• Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution.
• Perform root cause analysis of platform incidents and contribute to permanent fixes and preventative improvements.
• Deliver a high standard of operational service and maintain strong relationships with internal teams and external customers.
• Interface with vendors, market participants, and financial exchanges to support platform operations and resolve technical issues.
• Remotely coordinate and validate on-site hardware installations, replacements, and repairs.
• Execute preventative maintenance activities, including server operating system patching and firmware upgrades, to maintain platform security and reliability.
• Develop and maintain automation using scripting and configuration management tools (e.g. Ansible) to support platform deployment, configuration, and ongoing maintenance.
• Create and maintain platform documentation, including system diagrams, operational runbooks, flowcharts, and scheduled operational reports.
• Conduct daily platform health checks, capacity reviews, and infrastructure monitoring, reporting any risks or anomalies.
• Contribute to continuous improvement of platform operations processes, tooling, and reliability.

Education, Skills, and background (incl. Education and Experience Requirements)

• Degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
• 4–8 years of experience working in a production operational environment supporting critical infrastructure.
• A minimum of 4 years’ hands‑on experience supporting physical and virtual server platforms.
• Experience supporting platforms within the financial services or trading industry is strongly preferred.
• Proven experience administering Linux and Microsoft Windows operating systems.
• Hands‑on experience with systems management tools, including Red Hat Satellite.
• Experience configuring, maintaining, and operating server and infrastructure monitoring solutions.
• Strong experience working with bare‑metal server deployments at scale.
• Practical experience with HPE and Dell server hardware and associated management tools.
• Proficient in scripting and automation using Bash, Ansible, and Python.
• Solid understanding of server performance and capacity monitoring, including CPU utilisation, memory contention, disk usage, and network I/O.
• Strong server‑side networking knowledge, including IP routing, TCP/IP, multicast, DNS, NTP, and PTP.
• Excellent communication and customer‑facing skills, with the ability to work directly with clients in a high‑pressure operational environment.

• Working days
• Weds-Sun
• Working Hours
• 9hr shift, including 1 hr break, within 07:00 - 17:00 SGT coverage window (04:30 IST - 14:30 IST)
• 07:00 SGT start during US and UK daylight savings
• 08:00 SGT start during US and UK standard time

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Purpose of the role:

The Platform Operations Engineer is responsible for maintaining the security, stability, and performance of Pico’s internal infrastructure and client trading platforms. The role focuses on supporting mission‑critical trading environments, including the investigation and resolution of operating system, platform, and hardware issues that impact client trading services.

This is a customer‑facing role with direct responsibility for delivering high‑quality operational support to Pico’s trading clients. The successful candidate will work closely with clients, internal teams, vendors, and exchanges to ensure trading systems remain reliable, secure, and performant, meeting agreed service levels and operational expectations.

The ideal candidate has a strong technical foundation in Red Hat Enterprise Linux and experience supporting platforms running on virtualisation technologies such as KVM, VMware ESXi, and Hyper‑V. Hands‑on experience with HPE and Dell server hardware, along with automation and scripting using Bash and Ansible, is essential. Familiarity with ITIL (or equivalent) operational frameworks, including incident, problem, and change management, is required to support controlled, auditable operations in a financial services environment. The role also requires supporting Microsoft Windows Server and Active Directory across client environments.

Responsibilities and duties (including but not limited to)

• Provide operational support across Pico’s infrastructure and platform services, including client trading environments, to ensure systems run at optimal performance and consistently meet defined KPIs and Service Level Agreements (SLAs).
• Ensure the stability, availability, and reliability of platform services in a 24x7 production trading environment.
• Act as second-line support, performing technical investigation, triage, and expert-level troubleshooting of platform and client systems.
• Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution.
• Perform root cause analysis of platform incidents and contribute to permanent fixes and preventative improvements.
• Deliver a high standard of operational service and maintain strong relationships with internal teams and external customers.
• Interface with vendors, market participants, and financial exchanges to support platform operations and resolve technical issues.
• Remotely coordinate and validate on-site hardware installations, replacements, and repairs.
• Execute preventative maintenance activities, including server operating system patching and firmware upgrades, to maintain platform security and reliability.
• Develop and maintain automation using scripting and configuration management tools (e.g. Ansible) to support platform deployment, configuration, and ongoing maintenance.
• Create and maintain platform documentation, including system diagrams, operational runbooks, flowcharts, and scheduled operational reports.
• Conduct daily platform health checks, capacity reviews, and infrastructure monitoring, reporting any risks or anomalies.
• Contribute to continuous improvement of platform operations processes, tooling, and reliability.

Education, Skills, and background (incl. Education and Experience Requirements)

• Degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
• 4–8 years of experience working in a production operational environment supporting critical infrastructure.
• A minimum of 4 years’ hands‑on experience supporting physical and virtual server platforms.
• Experience supporting platforms within the financial services or trading industry is strongly preferred.
• Proven experience administering Linux and Microsoft Windows operating systems.
• Hands‑on experience with systems management tools, including Red Hat Satellite.
• Experience configuring, maintaining, and operating server and infrastructure monitoring solutions.
• Strong experience working with bare‑metal server deployments at scale.
• Practical experience with HPE and Dell server hardware and associated management tools.
• Proficient in scripting and automation using Bash, Ansible, and Python.
• Solid understanding of server performance and capacity monitoring, including CPU utilisation, memory contention, disk usage, and network I/O.
• Strong server‑side networking knowledge, including IP routing, TCP/IP, multicast, DNS, NTP, and PTP.
• Excellent communication and customer‑facing skills, with the ability to work directly with clients in a high‑pressure operational environment.

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED 

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Position Summary:

We are seeking a Solution Architect – (AI Infrastructure & Hybrid Cloud) to lead the strategic design, architecture, and deployment of large-scale, enterprise-grade Red Hat OpenShift and Kubernetes environments. As a technical authority at the L4 level, you will be responsible for defining the blueprint of our cloud-native infrastructure, ensuring it is secure, scalable, and highly automated.
The ideal candidate acts as the bridge between traditional infrastructure and modern DevOps, serving as the lead design authority for global clients. You will collaborate with Network and Firewall Architects to build a unified fabric where containerized workloads, legacy data centers, and hybrid cloud environments coexist seamlessly through advanced automation and Infrastructure-as-Code (IaC).

Key Responsibilities:

• Architect and Design Enterprise OpenShift Solutions: Lead the high-level design (HLD) and low-level design (LLD) for multi-tenant Red Hat OpenShift and Kubernetes clusters across on-prem and hybrid cloud environments.
• Define the technology stack, standards, and blueprints for deploying AI solutions across global, multi-region public clouds (AWS/Azure/GCP) and diverse on-premise hardware.
• Oversee the successful end-to-end rollout of critical services including AI SOC, OpenShift AI, and AI-based Cybersecurity Log Optimization.
• Drive Network DevOps Strategy: Define and standardize the automation roadmap using Ansible, Terraform, and Python to achieve "Zero-Touch" infrastructure provisioning and configuration.
• Lead Customer & Stakeholder Engagement: Act as the primary technical consultant for global clients, leading design workshops, architecture validation, and executive-level technical reviews.
• Integrate Advanced AI apps, Networking & Security: Collaborate with Pre-sales, AI application developers & Engineers, Firewall Architects to design secure AI agents & use cases, container networking (CNI) models, implementing Zero-Trust security, service mesh (Istio), and micro-segmentation within OpenShift environment.
• Optimize Hybrid Infrastructure: Oversee the seamless integration of OpenShift with physical networking (Cisco ACI, VXLAN) and virtualized platforms (RHEL-V, VMware ESXi).
• GPU & Hardware Orchestration: Design and manage hardware acceleration using the NVIDIA GPU Operator and Node Feature Discovery (NFD). Implement Multi-Instance GPU (MIG) and time-slicing to optimize resource utilization across multi-tenant clusters.
• Establish CI/CD Governance: Architect robust CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions) for infrastructure and application delivery, ensuring compliance and security are baked into the workflow.
• Lead Observability & Reliability: Design comprehensive monitoring and logging architectures using Prometheus, Grafana, and ELK stack to ensure 99.99% availability of cluster services.
• Mentorship & Technical Leadership: Guide and mentor L2/L3 engineers, providing expert-level escalation support and establishing best practices for the DevOps and Network teams.
• Innovation & R&D: Evaluate and introduce emerging technologies such as Advanced Cluster Management (ACM), Advanced Cluster Security (ACS), and Cloud-Native Networking (OVN-Kubernetes).

Basic Qualifications:

• Bachelor’s or master’s degree in computer science, Engineering, or a related field
• 10+ years of progressive experience in systems architecture, infrastructure engineering, or network DevOps.
• Expert/Architect-level proficiency in OpenShift (RHOS), and Kubernetes architecture in large-scale production environments.
• Experience architecting hybrid-cloud OpenShift solutions involving AWS (ROSA), Azure (ARO), or Google Cloud.
• Proven track record in Automation & IaC: Mastery of Ansible, Terraform, and Git-based workflows to manage complex infrastructures.
• Deep understanding of Linux (RHEL) Internals: Mastery of kernel networking, storage drivers (CSI), and container runtimes (CRI-O).
• Strong Network Background: In-depth knowledge of BGP, VXLAN, and EVPN as they apply to connecting containerized workloads to physical data center fabrics.
• Experience in "Architecture as Code": Ability to develop and maintain compliance artifacts, design validation reports, and automated documentation.
• Excellent Leadership Skills: Demonstrated ability to manage high-stakes customer relationships and lead cross-functional technical teams

Preferred Qualifications:

• Certifications: Red Hat Certified Architect (RHCA), Red Hat Certified Specialist in OpenShift (Administration/Development), or CKA/CKS (Certified Kubernetes Administrator/Security), AWS/GCP Certified DevOps Engineer, AWS Certified SysOps Administrator, HashiCorp Certified: Terraform Associate
• Red Hat Certified OpenShift Administrator, AWS Certified AI Practitioner, Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP)
• Security Focus: Exposure to DevSecOps tools (e.g., Quay, StackRox) and zero-trust framework implementation
• Legacy Integration: Familiarity with Cisco ACI, Arista CloudVision, or Juniper Apstra for end-to-end automation integration
• Red Hat OpenShift AI (ROAI) expertise will be preferred
• Familiarity with LLM deployment requirements and vector database infrastructure
• Background in Cybersecurity infrastructure (SIEM, SOAR, SOC & VAPT platforms)
• Experience with MLOps infrastructure (Kubeflow, MLflow) and high-speed telemetry pipelines

Position Summary:

We are looking for Level 2 Engineer for our Device Management Team, having 4+ years of experience in Device Management. The team member will be responsible for the administration of the Security Devices like Next Gen Firewall. He should be well versed in the Change and Incident Management process. He should be ready to work in 24 X 7 shift. 

Key Roles & Responsibilities:

Firewall Operations & Troubleshooting:

• Monitor, manage, and optimize firewall performance, health, and security.
• Perform advanced troubleshooting of firewall-related issues, working closely with L1 and L3 teams.
• Investigate security incidents, network anomalies, and connectivity issues.
• Fine-tune firewall rules, policies, and configurations for performance and security improvements.
• Work on packet captures and traffic analysis to diagnose network security issues.

Rule & Policy Management:

• Review, implement, and modify firewall rules while ensuring security and compliance standards.
• Conduct firewall rule audits and remove redundant or obsolete rules.
• Manage access control policies, VPN configurations, and segmentation policies.
• Ensure compliance with organizational and regulatory security guidelines.

Incident & Change Management:

• Act as an escalation point for L1 engineers and assist in resolving complex firewall issues.
• Participate in Root Cause Analysis (RCA) for recurring firewall incidents and recommend fixes.
• Handle firewall upgrades, patches, and firmware updates as per change management procedures.
• Support IT security and compliance teams in conducting risk assessments and vulnerability remediation.

BAU Operations & Automation:

• Implement automation scripts for firewall monitoring and reporting.
• Optimize firewall logging, alerting, and monitoring for proactive security management.
• Coordinate with vendors and OEM support teams for hardware/software troubleshooting.

Documentation & Reporting:

• Maintain up-to-date documentation on firewall configurations, rule changes, and security incidents.
• Prepare reports on firewall performance, threat activities, and policy violations.
• Provide training and mentorship to L1 engineers on firewall best practices.

Basic Qualifications:

• Bachelor’s degree in IT, Computer Science, or a related field.
• Relevant security/network certifications such as CCNP Security, Fortinet NSE 3+, Palo Alto PCNSA/PCNSE, Check Point CCSA/CCSE, Juniper JNCIS-SEC, or equivalent.
• Strong verbal and written communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work with minimal levels of supervision or oversight.
• Ability to work in a 24x7 environment (if required) and manage escalations effectively.

Preferred Qualifications 

• ITIL Foundation
• Experience in working in shifts and hands on experience with ITIL framework
• Worked on multiple clients’ environments and deployment

Overview of Role

The IT Service Desk L3 Engineer is a senior-level technical role responsible for providing the highest level of internal support and acting as the final escalation point for the IT Service Desk. This individual will lead complex project implementations, architect secure identity solutions, and ensure the stability of core infrastructure services. The L3 Engineer works closely with IT leadership to define technical standards, automate workflows, and maintain a high-security posture across all platforms.

Responsibilities

• Serve as the primary escalation point for complex technical issues from L1 and L2 engineers, ensuring timely resolution and adherence to SLAs.
• Architect, implement, and manage enterprise-grade SSO and Identity Provider (IDP) solutions.
• Manage and optimize Google Workspace and Administration at an expert level, including advanced security configurations and audit logging.
• Serve as the Subject Matter Expert (SME) for the Atlassian suite, specifically Jira Service Management, to streamline IT and business workflows.
• Enforce email security standards by configuring and monitoring SPF, DKIM, and DMARC protocols.
• Automate user lifecycle management through SCIM, JIT, and other advanced provisioning protocols.
• Oversee global Mac OS device management using advanced MDM tools and hardware asset management protocols.
• Manage complex storage infrastructure including iSCSI, NFS, and SFTP environments.
• Conduct Problem Management to identify root causes of recurring incidents and implement long-term preventative measures.
• Lead technical documentation efforts, creating architectural diagrams and high-level knowledge base articles.

Key Skillsets

• Identity & Access: Deep expertise in Single Sign-On (SSO) integration and Identity Provider (IDP) solutions (e.g., Okta, Azure AD). Mastery of identity protocols including OAuth 2.0, SAML 2.0, and OpenID Connect. Hands-on experience with automated user provisioning via SCIM and Just-in-Time (JIT) provisioning for user lifecycle management.
• Messaging Security: Expert-level knowledge in configuring, deploying, and troubleshooting email authentication protocols (SPF, DKIM, DMARC) to prevent spoofing and enforce email security policies.
• Infrastructure & Storage: Strong understanding of storage protocols (iSCSI, NFS) for enterprise environments. Experience managing secure file transfer protocols (SFTP) and core networking services (DNS, DHCP) for reliability and performance.
• Collaboration Suites: In-depth and demonstrable expertise in Google Workspace Administration, including advanced security settings, organizational unit (OU) management, audit log analysis, and Chrome Enterprise Management.
• Atlassian Suit: Expert level knowledge in Atlassian products, including designing and managing complex workflows, automation, and reporting within Jira Service Management (JSM), Jira Software, and Confluence to streamline IT operations and project delivery. Specific JSM expertise must include:
• Incident & On-Call Management: Implementing and managing JSM Premium features such as the Operations Center for on-call scheduling with various shifts, rotations, and overrides, full escalation policies, and advanced notifications (SMS, voice calls, Slack) for P1/P2 alerts.
• Platform Administration: Creating new request types and approval workflows based on ITIL principles, and leveraging the JSM/Confluence integration for knowledge base management.
• Integration & Automation: Expert experience with JSM API usage, troubleshooting complex API integrations (including webhooks for real-time data synchronization to external systems like CRM), and developing API scripts for user and data migration.
• Licensing & Cost Reduction: Utilizing Identity Providers (IDPs) (like Rippling/Okta) to reduce Atlassian license spend, manage user access based on organizational needs, and transition license models.
• AI Integration: Implementing Atlassian Rovo and integrating it with the IT Service Desk knowledge base to provide initial assistance and automated responses for incoming tickets.
• Endpoint Management: Proven experience with Enterprise Mac OS and Windows endpoint management, including deployment, patch management, security baselining, and inventory using modern MDM solutions (e.g., Rippling, Jamf, Intune).
• Operating Systems: Advanced troubleshooting and scripting skills for Mac OS and Windows operating systems.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 7–10+ years of experience in IT support, system administration, or infrastructure engineering.
• Advanced certifications such as Professional Google Workspace Administrator, GCP Cloud Architect, or Atlassian Certified Professional.
• Proven track record of managing complex identity migrations and enterprise-level MDM deployments.

Overview of Role

As a Cloud & Edge Engineer at 66degrees, you will bridge the gap between centralized cloud power and localized edge intelligence. You will design, build, and maintain complex infrastructure on Google Cloud Platform (GCP) and Google Distributed Cloud (GDC) for global clients, with a specific focus on Manufacturing Edge environments. You will be instrumental in optimizing performance, scalability, and security from the data center to the factory floor.

Responsibilities

• Core Responsibilities

• Infrastructure Leadership: Design and deploy highly scalable, resilient infrastructure solutions using GCP and GDC.

• Advanced Automation: Drive the implementation of Infrastructure as Code (IaC) using Terraform or Google Cloud Deployment Manager to automate intricate provisioning across cloud and edge.

• Edge & Manufacturing Excellence: Implement and support Manufacturing Edge Connect use cases, ensuring seamless integration between industrial hardware and the cloud.

• Data Architecture: Develop and maintain Data Hub architectures for centralized data ingestion, processing, and analytics.

• DevOps & CI/CD: Spearhead the integration of DevOps methodologies, guiding developers to establish sophisticated CI/CD pipelines.

• Security & Compliance: Enforce stringent security measures and ensure robust compliance (GDPR, HIPAA, CIS) across distributed environments.

• Monitoring & Resilience: Establish comprehensive monitoring, alerting, and logging; formulate disaster recovery procedures for mission-critical systems.

• Cross-Functional Collaboration: Partner with data scientists, industrial engineers, and software developers to deliver end-to-end solutions that align with complex business requirements.

Qualifications

• 1. Cloud & Edge Expertise

  • 4+ years of hands-on experience with GCP, showcasing expertise in designing, deploying, and managing cloud-based infrastructure.

  • Direct experience with Google Distributed Cloud (GDC) and deploying solutions in edge/industrial environments.

  • Proficiency in Kubernetes (GKE) and container orchestration at scale.

  2. Data & Networking

  • Data Services: Skilled in optimizing BigQuery, Cloud SQL, Dataflow, Firestore, Bigtable, Dataproc, and Pub/Sub.

  • Edge Integration: Proven ability to integrate edge systems with cloud platforms ensuring secure, low-latency, and scalable data flow.

  • Networking: Strong understanding of hybrid connectivity, VPCs, and secure edge-to-cloud networking.

  3. Automation & Scripting

  • Expertise in Terraform or similar IaC tools.

  • Proficiency in Python or Bash for automation and configuration management.

  • Comfortable managing both Linux and Windows operating systems.

  4. Soft Skills & Education

  • Problem-Solving: Ability to diagnose and resolve intricate infrastructure bottlenecks under pressure.

  • Communication: Excellent ability to translate complex technical concepts for diverse stakeholders.

  • Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

  • Certifications: GCP Professional Cloud Architect or Associate Cloud Engineer (Highly Preferred).

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

The Data Intelligence team creates reports and dashboards to provide meaningful insights from the data warehouse. This team works closely with cross-functional stakeholders and leverages multiple Business Intelligence (BI) technologies to enable data-driven decision-making across the organization.
As a Senior Data Engineer on the Data Intelligence team, you will play a key role in designing, managing, and evolving Fictiv’s reporting data warehouse and semantic layer. You will partner closely with the Data Intelligence Manager, Data Engineers, Data Analysts, and Product Managers to ensure replicated data from production systems is transformed into scalable, trusted semantic data models that power consistent, accurate self-service reporting. Acting as a bridge between business and technology, you will translate analytical requirements into well-structured data models and transformations that enable reliable dashboards and insights across multiple domains.
In addition, you will collaborate with Infrastructure, Software, and Systems Engineering teams to strengthen database design and query efficiency across the broader data ecosystem. You will provide hands-on guidance on optimal table structures, indexing and clustering approaches, and SQL query patterns that improve performance and scalability. By proactively identifying bottlenecks and recommending architectural and modeling improvements, you will help ensure that both analytical and operational workloads are efficient, maintainable, and aligned with best practices.
This is a hands-on role responsible for leading the design, transformation, implementation, and operation of data solutions across disparate source systems—driving best practices in data modeling, semantic layer design, performance optimization, documentation, and governance. You will plan, design, and operate data pipelines and models using Agile methodologies to deliver high-quality, maintainable, and secure data assets

You will report to the Data Analytics Manager.

What You’ll Be Doing

• Design efficient, scalable, and maintainable semantic data models that align with business logic and enable intuitive self-service analytics and reporting across multiple domains.
  
• Build, maintain, and optimize data transformations and pipelines that transform replicated production data into trusted, analytics-ready models.
  
• Collaborate with stakeholders across data, engineering, product, and business teams to resolve data-related issues, clarify requirements, and align on solution design.
  
• Provide technical leadership and guidance to Software Engineers and Data Engineers on query performance, optimization techniques, and efficient data access patterns.
  
• Drive ongoing improvement of database and table structures, partnering with engineers to validate and refine table design, joins, partitioning/clustering, and other performance-related considerations.
  
• Review and advise on SQL query design for both application and analytics use cases, helping teams design queries that are performant, maintainable, and cost-effective.
  
• Analyze performance metrics and execution plans to identify bottlenecks in data models, queries, and transformations, and recommend practical tuning and refactoring opportunities.
  
• Follow and contribute to SQL coding standards, data modeling best practices, change control procedures, and data warehouse governance processes.
  
• Develop and maintain data flow diagrams, data dictionaries, and schema documentation with a focus on clarity, consistency, and enterprise data management.
  
• Understand and document end-to-end data flows and dependencies from production systems through the ELT pipeline into Snowflake and downstream BI tools, supporting delivery, release, and change management.
  
• Execute and lead data design sessions and technical reviews to gather requirements, validate modeling approaches, and communicate design decisions and trade-offs to stakeholders.
  
• Research emerging technologies, patterns, and tools related to Snowflake, dbt, SQL optimization, and semantic modeling, and recommend enhancements to Fictiv’s data platform and practices.
  
• Help set broad direction and vision for the reporting data platform architecture, influencing data engineering, analytics, and application data design strategy.
  
• Partner with internal and external teams for knowledge transfer and smooth handoff in advance of new feature launches or reporting changes.
  
• Work effectively with remote and cross-functional teams across time zones, fostering strong communication and collaboration.
  
• Proven experience working with large and complex datasets and comfort writing advanced SQL queries or leveraging BI tools for analysis and transformation.
  
• Deep understanding of data and analytics architecture, including data warehousing concepts, semantic data modeling, and data integration best practices, with a strong focus on Snowflake and ELT pipelines.
  
• Strong knowledge of SQL and BI concepts, including dimensional modeling, data warehouse design, and dashboarding; ability to translate analytical needs into robust semantic models.
  
• Demonstrated ability to guide and influence database and schema optimization, including improving query performance, advising on efficient access patterns, and ensuring well-structured data that support scalable workloads.
  
• Experience mentoring and guiding Data Engineers and Software Engineers to develop robust, scalable, and maintainable data models, queries, and database structures.
  
• Ability to design and maintain data transformation and workload management processes, including job orchestration, dependency handling, scheduling, and metadata management.
  
• Excellent analytical skills and experience working with both structured and semi-structured data, from exploration through to production-ready models.
  
• Ability to evaluate new tools, database features, and methodologies relative to the existing data stack and propose detailed, pragmatic recommendations for improvement.
  
• Strong ability to perform root cause analysis on data quality, performance, and process issues to identify inefficiencies, ensure data integrity, and deliver actionable insights.
  
• Clear and effective communicator—capable of providing business context for engineers and technical context for non-engineers, especially around trade-offs in model and schema design.
  
• Confident presenting to audiences with mixed levels of technical understanding and experience, including walkthroughs of models, schemas, and query patterns.
  
• Curious, resourceful, and adaptable; comfortable navigating ambiguity, learning new technologies (e.g., new Snowflake/dbt features), and evolving processes to improve outcomes.

Desired Traits

• B.S. in Data Science, Computer Science, Information Systems, or a related field.
  
• 15+ years of experience as a Data Engineer, designing and maintaining large-scale data systems, building scalable data models, and delivering analytical solutions through modern BI and data pipeline tools.
  
• 10+ years of experience working with modern cloud and on-premise database platforms—such as Snowflake, AWS Redshift, Azure Synapse, Google BigQuery, or traditional RDBMS systems (e.g., PostgreSQL, MySQL, SQL Server, Oracle)—with a strong focus on schema design, query performance, execution plan analysis, and scalable data access patterns, rather than day-to-day operational administration.
  
• 8+ years of experience developing and maintaining data transformation workflows using dbt or a similar tool, with expertise in model design, testing, documentation, environment management, deployment automation, and enforcing version control and development best practices.
  
• Demonstrated expertise working with complex datasets and advanced SQL, including multi-level CTEs, window functions, and recursive queries, with an emphasis on performance and readability.
  
• Experience with BI platforms such as Heap, Sigma Computing, or similar technologies (e.g., Tableau, Looker, or QuickSight), and how they interact with warehouse models.
  
• Strong knowledge of BI and analytical concepts, including regressions, recursion, sliding window functions, financial metrics, marketing funnel metrics, and logistics and fulfillment analytics.
  
• Experience building and maintaining processes that support data transformation, data structures, metadata management, dependency handling, and workload optimization in a modern ELT/warehouse environment.
  
• Proven ability to lead and coordinate cross-functional initiatives, including partnering with Software Engineers to refine schemas and queries, conducting interviews, and performing analyses to develop business cases for projects and improvements.
  
• Experience delivering training sessions and technical enablement for internal and external stakeholders, especially around data models, schemas, and query best practices during system and process rollouts.
  
• Excellent communication and collaboration skills, with the ability to translate complex technical concepts (e.g., query plans, indexing/clustering trade-offs, modeling decisions) for non-technical audiences.
  
• Demonstrated leadership and mentoring abilities, fostering technical excellence and knowledge sharing across data and engineering teams, particularly in areas of semantic modeling, SQL craftsmanship, and performance optimization.

Perks and Benefits

• Medicliam
• Annual Paid holidays
• Gratuity
• Provident Fund 
  And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.

We're looking for a Integration Engineer to connect our SaaS applications using the latest integration technology and support team members in their day-to-day technical as well as career development needs. You will learn how the entire business operates and use your expertise to drive operational efficiency and enable sales growth. As a Senior Integration Engineer, you will set the example in best practices and nurture a culture of thriving. 

Areas of Responsibility (Job Description)

• Develop integrations between enterprise SaaS system such as Salesforce, NetSuite, Marketo, and JIRA
• Understand business requirements and translate into reusable, scalable, and secure technical solutions
• Work closely with software development teams to document and deliver solutions in a timely manner
• Ensure robust solutions with Munit and end-to-end testing
• Measure and forecast vCore capacity requirements for new and existing integrations as data volume scales
• Provide meaningful expertise on technical design patterns and business processes
• Provide technical direction and engineering leadership for a team of engineers
• Contribute to the design and development of new products and features
• Ensure that engineering standards are followed
• Maintain product quality
• Drive operational excellence, and help monitor and help remediate issues in production

Desired Traits, Qualifications, Education and Experience Equivalency

• Mulesoft Certified Developer & Developer II - Good to have
• 5-7 years of hands-on experience developing end-to-end API integrations with Mulesoft, with at least 2 years in a leadership role
• Deep understanding of Mulesoft API-led connectivity, integration best practices and engineering principles. 
• Familiarity with CRM, ERP, and Finance systems such as Salesforce and Netsuite
• Strong understanding of relational databases and fluency with SQL
• Desire and ability to mentor and guide other engineers
• Strong technical and problem-solving skills
• Excellent communication and interpersonal skills

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you’ve already mastered. At Fictiv, you’ll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact in this Role
We are a small engineering team taking the next step in evolving our systems and infrastructure. As a QA Automation engineer, you will play a pivotal role in our company’s product development process to ensure overall product quality through test automation. If you enjoy providing end-to-end solutions to software quality problems and taking the lead in designing and implementing automated tests that not only elevate product delivery standards but dramatically increase our ability to release quality software quicker and more often, we’d like to meet you.

You will report to QA Lead

What You’ll Be Doing

As a Software Developer in Test, you will be responsible for automating and maintaining end-to-end integration tests.

• Work with QA Engineers to identify workflows as automation candidates and build out test scripts.

• Work with other members of the automation team to create integration tests using Cypress and Playwright.

• Perform code reviews for other team members, concentrating on maintaining team standards and best practices.

• Serve as a first point of contact to engineering teams, helping to answer questions about tests and providing automation guidance.

• Monitor and maintain the current library of integration tests, diagnosing and reporting failures to the responsible engineering teams.

Desired traitsPreferred Experience/ Minimum Qualifications

• Bachelor’s degree in Computer Science or related field

• Test Automation Experience: 6-8 years automation experience. At least 2-4 years working with Cypress and/or Playwright.

• You are experienced in writing automation tests in Cypress/javascript. You know the best way to use Cypress and how to avoid its pitfalls and determine best practices.

• You can write tests that operate the system via the UI as well as through backend api calls and understand when each strategy should be applied.

• You are an advocate for high-quality, reusable code, concentrating on creating functionality that can be reused across multiple tests.

• You have experience in an Agile development environment.

• You are an effective communicator, able to explain Cypress and automation to people unfamiliar with either.

• You can work collaboratively with a diverse group of people who have strong opinions. You can understand different perspectives while remaining an effective advocate for software quality.

• You are comfortable working independently, taking an assigned task and determining how best to implement it.

• You have experience working with AWS and ERP systems

Preferred Experience / Additional Qualifications

• Hands-on experience in performance testing using tools such as JMeter, LoadRunner, or K6 will be a strong advantage.

• Exposure to enterprise platforms like Salesforce, Arena, or NetSuite is highly desirable.

Interested in learning more?  We look forward to hearing from you soon.

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.

We're looking for a Senior Integration Engineer to connect our SaaS applications using the latest integration technology and support team members in their day-to-day technical as well as career development needs. You will learn how the entire business operates and use your expertise to drive operational efficiency and enable sales growth. As a Senior Integration Engineer, you will set the example in best practices and nurture a culture of thriving. 

Areas of Responsibility (Job Description)

• Develop integrations between enterprise SaaS system such as Salesforce, NetSuite, Marketo, and JIRA
• Understand business requirements and translate into reusable, scalable, and secure technical solutions
• Work closely with software development teams to document and deliver solutions in a timely manner
• Ensure robust solutions with Munit and end-to-end testing
• Measure and forecast vCore capacity requirements for new and existing integrations as data volume scales
• Provide meaningful expertise on technical design patterns and business processes
• Provide technical direction and engineering leadership for a team of engineers
• Contribute to the design and development of new products and features
• Ensure that engineering standards are followed
• Maintain product quality
• Drive operational excellence, and help monitor and help remediate issues in production

Desired Traits, Qualifications, Education and Experience Equivalency

• Mulesoft Certified Developer & Developer II - Required
• Mulesoft Certified Platform Architect - Level 1 - Desired but not required
• 7-9 years of hands-on experience developing end-to-end API integrations with Mulesoft, with at least 2 years in a leadership role
• Deep understanding of Mulesoft API-led connectivity, integration best practices and engineering principles. 
• Familiarity with CRM, ERP, and Finance systems such as Salesforce and Netsuite
• Strong understanding of relational databases and fluency with SQL
• Desire and ability to mentor and guide other engineers
• Strong technical and problem-solving skills
• Excellent communication and interpersonal skills

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
 At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you’ve already mastered. At Fictiv, you’ll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role
Fictiv is a fast growing start-up based in San-Francisco, California - it was founded in 2013 and is revolutionising the $13 trillion manufacturing industry with a cloud-based, AI-powered platform. Fictiv’s software driven approach to manufacturing simplifies and accelerates the entire product development cycle, from prototype to production. The Fictiv Digital Manufacturing Ecosystem pairs intelligent workflow and collaboration software with a global network of highly vetted manufacturers. Fictiv’s combination of an easy-to-use cloud platform; design, quoting, billing and logistics systems; and an intelligent orchestration engine that manages our manufacturing partner network helps deliver high-quality mechanical parts at unprecedented speeds. At a time when manufacturing has become more global but remains rooted in outdated and time-intensive processes, Fictiv’s modern approach has proven to be a disruptive force in hardware manufacturing. Embraced as a trusted partner, Fictiv is transforming the way in which Silicon Valley innovators in electric and autonomous automobiles, medical robotics and consumer electronics deliver the next generation of products.

Fictiv is expanding it’s engineering team in Pune, India - we are looking for talented engineers to join us in building a highly available, performant system that scales globally with our fast-growing business.

What You’ll Be Doing

• Technical expertise – You are fluent in writing code, and possess a solid understanding of the technical domain and concepts. You have some experience in building highly available, business critical systems in cloud environments (AWS ecosystem preferred) using Node.js.
• Delivery – You consistently deliver high quality, maintainable, and defect-free code. You believe testing is an important part of creating quality software. Given an approach, you are able to deliver high quality, maintainable work (including code, tests, and documentation) without further assistance.
• Collaboration – You work well with adjacent teams and stakeholders to clarify understanding and solve problems. You proactively communicate the status of tasks and the impact on the project. You actively participate in technical design reviews and discussions.
• Team-oriented – You have a strong desire to help the team improve our collective craft. You assist in debugging production issues and handling blockers, even if you didn’t cause the problem.

Desired Traits

Your skills include -
- 3+ years of relevant experience
- Tech Stack: Node.js, JavaScript / TypeScript, GraphQL, and AWS services such as SQS, Lambdas, EC2 and RDS
- Proficiency with building backend APIs and integrations
- Experience and willingness to write unit and integration tests
- Experience developing/versioning/maintaining REST or GraphQL APIs
- Experience with SQL & No-SQL databases
- Experience with event systems such as queues, iPaaS, event buses
- Experience with distributed systems / caching / security (OWASP Top 10) is a strong plus

Interested in learning more? We look forward to hearing from you soon.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Excellent problem solving, decision-making and critical thinking skills.
Collaborative, a team player.
Excellent verbal and written communication skills.
Exhibits initiative, integrity and empathy.
Enjoy working with a diverse group of people in multiple regions.
Comfortable not knowing answers, but resourceful and able to resolve issues.
Self-starter; comfortable with ambiguity, asking questions and constantly learning.
Customer service mentality; advocates for another person's point of view.
Methodical and thorough in written documentation and communication.
Culture oriented; wants to work with people rather than in isolation.

You will report to the Director of IT Engineering

What You’ll Be Doing

• Interface with Business Analysts and Stakeholders to understand & clarify requirements
• Develop technical design for solutions Development
  
• Implement high quality, scalable solutions following best practices, including configuration and code.
  
• Deploy solutions and code using automated deployment tools
  
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
  
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
  
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
  
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
  
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.

Desired Traits

• 5-6 years of experience in Salesforce development
  
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
  
• Have worked in Salesforce CPQ, Sales/Manufacturing Cloud, Case Management
  
• Experienced in designing and implementing custom solutions that align with business needs.
  
• Strong knowledge of Salesforce data modeling, reporting, and database design.
  
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
  
• Strong unit testing, functional testing and debugging skills
  
• Strong understanding of best practices
  
• Active Salesforce Certifications are desirable.
  
• Experience in Mulesoft is a plus
  
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.

Pico is a rapidly expanding Fintech company that offers innovative, transparent, low-latency markets solutions from a portfolio of best-in-class products coupled with an agile and expert service delivery platform.  We help our clients to efficiently scale their business and quickly access global financial markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle.  We are a global company headquartered in New York, with various international offices including, London, Dublin, Madrid, Krakow, Singapore and Tokyo.

QA Engineer 

Corvil is expanding its test engineering team. The QA team is responsible for ensuring the quality of its high performance, real-time analytics products, utilising the latest software and hardware technologies.  Our team delivers innovative, automated testing solutions to verify the accuracy, performance, functionality, stress, resilience and use case validation of the company’s products.

The successful applicant will be part of a collaborative, passionate and highly technical QA team.  Operating in an agile environment, the QA Engineer will be responsible for designing comprehensive test strategies that ensure our industry leading product is high quality.

Responsibilities and Duties (include but not limited to): 

• Work within a cross-functional team following agile software development techniques to test new product features.
• Ensure the quality of all deliverables in all levels of the product life-cycle, from requirements analysis to test design and implementation
• Implement cost-effective test strategies, design and maintain test plans and test cases for leading financial and enterprise core product features
• Execute manual/automation tests covering all QA cycles: functional, regression, performance and system testing/characterization
• Use scripting and programming skills to automate tests using python and selenium
• Ensure thorough test coverage for UI, API, and integration layers, verifying data integrity, request/response flows and validating end-to-end user workflows.
• Work within Linux environments to execute tests, analyse logs, and debug failures.
• Track test progress, report results, forecast areas of risk and provide mitigation plans
• Identify product defects, log them in the system and verify them once fixed

Education, Skills and Background 

• in Computer Science or related discipline
• 5+ years relevant industry experience, including at least 2 years in a senior role.
• Solid understanding of web technologies and front-end architecture.
• Strong programming skills in Python (preferred) or another object-oriented language.
• Proficiency in Selenium WebDriver or similar test automation tools.
• Experience with API testing tools.
• Hands-on experience working in Linux environments and familiarity with network protocols.
• Good knowledge of manual and automated testing best practice.
• Excellent problem-solving, debugging and troubleshooting skills.
• Excellent verbal and written English-language communication skills.

Desirable

• Experience with containerized environments (Docker, Kubernetes).
• Exposure to security and vulnerability testing concepts (OWASP Top 10).
• Experience designing or maintaining test automation frameworks.
• Hands-on experience with CI/CD tools.
• Industry certifications such as ISTQB, CCNA/CCNP, etc.

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with  PICO TECHNOLOGY INDIA PRIVATE LIMITED . The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Title: Senior Systems Engineer

Ensono’s mission is to deliver technology solutions that enable our clients to be great at what they do. We’re trusted by some of the world’s most successful companies because we deliver complete hybrid IT solutions and governance customized to each client’s IT journey. Our solutions address clients’ current needs and help them to adapt with ever-changing demands of tomorrow. 

About the role and what you'll be doing:

The Senior Systems Engineer plays a critical role in creating and maintaining the internal technology architecture. They must possess advanced technical knowledge and expertise in design and implementation to lead technology projects and define the strategic technology direction. Working with business management and IT staff, the Senior Systems Engineer identifies technology alternatives and provides solutions that meet business needs. They provide technical leadership on both small and large projects and possess the ability to understand technical issues, develop recommendations, and gain competency with IT processes. It is essential to note that this position requires being available for an on-call apart from regular working hours as per business requirement.

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.

Required Qualifications

• Bachelor's Degree from an accredited University, preferably in Computer Science or Information Systems, or equivalent experience 

• IT Industry Certifications are a plus (MCSE, VCP, CCNA, etc…) 

• Minimum 4 - 5 years of related IT Experience managing large enterprise environments, consisting of multiple global forests and complex GPO policies, RDS/Remote Access Administration, Citrix environments.

• Minimum of 4 - 5 years of experience managing Active Directory and Okta or equivalent Identity Management

• Minimum of 4 - 5 years of experience administering Office 365, Azure AD, AWS, Cloud and other Identity Managements solutions.

• Minimum 5 years of experience working with, and authoring scripts (preferred MS Powershell) focused on streamlining system administration, auditing, and reporting functions surrounding Microsoft Azure, Office 365, Active Directory, and Microsoft Exchange.

• Experience as technical lead in field of expertise 

• Experience implementing best-practice processes and procedures including ITIL 

• Experience leading small & large projects that require interaction with the business 

• Experience in environments with formal project management methodologies and practices 

Preferred Qualifications

Communications: 

• Document solutions, systems, and procedures 

• Consistently leads knowledge transfer efforts to other team members

• Identify and suggest process and/or procedure improvements 

• Deliver data insights in a format optimized for leadership decision-making

•  

• Delivers communication and measurable goals for assigned projects 

• Works effectively as an individual and as part of a team 

Issues Management and Resolution: 

·        Troubleshoot complex system, application, and hardware issues

·        Use external information to research and resolve issues when needed

·        Strong knowledge with regards to local policies, rights, and standards as well as having a solid grasp on how they come into play in the environment

·        Ability to manage multiple issues, priorities, and goals

·        Engages with external vendors to resolve issues as needed

·        Develop IT strategies to improve system management and response rate

 Administration: 

• Perform routine system maintenance in compliance with security standards.

• Tracking of configuration items

• Design, build and configure new hardware/software 

• Document and maintain security standards of various environments

• Perform installation and configuration of software including operating system, patches, and 3rd party products. 

Project Management: 

·        Drive completion of quality project deliverables, within time and budget 

·        Deliver projects for both IT and directly for the business 

·        Ensure quality control on all projects within area of responsibility

So, what’s the role all about?

The Professional Services Engineer is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NiCE products and services. This includes implementing, configuring, and optimizing products like Nice Engage , WFM , EEM and other CXone digital solutions, for enterprise contact centers. The position combines technical and business responsibilities, requiring engagement with clients to understand their needs, provide consultative support, and deliver cutting-edge solutions.

How will you make an impact?

• Technical Implementation:
• Installation and integration of NICE software solutions on site or remotely, while following defined methodology, processes, system requirements, and customer specific needs.
• Work directly with the implementation team to assist with any technical questions regarding the solution from kick-off of the project until handover of the delivered solution to our support center.
• Ensure that all components of the technical architecture are properly integrated and implemented.
• Communicate and reconcile any design flaws found during the delivery of NiCE Solutions.
• Assist customers and their vendors with configuration requirements for all NiCE Integration points in their environment.
• Provide technical expertise of the entire NiCE product suite, implementation methodology, and/or related technology.
• Conduct systems testing for performance and reliability.
• Report issues found during implementation and engage support teams for assistance, as well as escalating to higher tiers and management; as appropriate.
• Provide basic application overview, technical support, and technical quality control throughout all stages of the project.
• Communicate with R&D/product support about customer technical feedback on implementation of product related enhancements and fixes
• Project Management & Customer Handling:
• Collaborate with Project Managers to design and oversee end-to-end project rollouts.
• Document and add Lesson learned and Resolutions to the Nice Knowledge Base
• Ensure seamless project execution through inter-departmental coordination and clear communication.
• Regular interaction with client teams to understand pain points, present solutions, and align on progress
• Flexibility towards after-hours and weekend activities.
• Promote the use of AI tools to enhance decision-making and operational efficiency across business units.

Have you got what it takes?

• Bachelor’s degree in technical (e.g., Computer Science, Information Systems, Electrical Engineering) or business field (e.g., Marketing, MIS) or equivalent work experience.
• Total 8+ years and Minimum 3 years’ experience with Product implementation & integration.
• Experience with NiCE WFM ,Engage, CXone, RTA is a plus
• Experience with Advanced Solutions – Recording/Telephony Integrations, MDC , LDAP, SSO, ACD, DB migrations, Disaster Recovery or HA solutions.
• Familiarity with-
• Generative AI models, NLU techniques, and automation principles.
• Industry trends and emerging technologies in AI and digital customer engagement.
• Desired personal traits:
• Analytical and inquisitive mindset.
• Team-oriented with strong interpersonal skills.
• Early adopter of innovative technologies.
• Strong sense of accountability and ownership. 
• Professional communication, behavior and demeanor.
• Readiness to work in shift - APAC & EMEA
•  Server Technology-
• RED HAT Linux installation and Configuration
• Microsoft Windows Server Installation and Configuration – IIS
• Microsoft Security – Active Directory, Security Policies, Hardening, Encryption
• Server Hardware – HP, Dell, IBM
• Virtual Servers - VMWare – ESX, VSX Clusters, VMotion
• Citrix Servers – Configuration and Optimization
• Application Servers - J2EE, JBoss, Tomcat, Apache, Liferay, Mule
• SQL/Oracle-
• Microsoft SQL Server Installation and Configuration
• Oracle Installation / Configuration
• Maintenance – Backups and Recovery, Security
• Scripting – Basic Query and Update knowledge
• Networking-
• Network Principles – 7 Layer OSI Model, TCP, UDP
• Network Devices – NICs, Switches, Routers, MPLS
• Troubleshooting – Sniffers and various other Network Testing and Analysis tools
• Telephony-
• Telephony Experience - PBX, Switch and ACD Vendors - Avaya, Cisco, Genesys, Nortel, Aspect, Alcatel etc
• VoIP Experience – Avaya, Cisco, Nortel

You will have an advantage if you also have

• Red Hat Enterprise Linux or Microsoft certification.
• Previous experience with ACD/MIS platforms and interfaces.
• Experience working in a call center technology team.
• NICE Engage Certification preferred.
• CCNA and MCSE certifications preferred.
• AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr.

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  10245
Reporting into: Tech Manager
Role Type: Individual Contributor

Eligibility · Microsoft Windows Certification.

 · Basic Working knowledge of Active Directory, Entra ID

· Basic networking knowledge, DNS, DHCP, VPN

· Capable to solve basic users level calls on Microsoft Windows, Office 365 related issues.

 · Troubleshoot wired and wireless network related issues. · Fluent in English (Speaking, Writing) · 2-year relevant working experience.

Mandatory Skills: Desktop Support Engineer 

Job Responsibilities. · Attending end user level technical calls / following IT ticketing portal

· Installation of Windows OS,and preparing new desktops and laptops ready with standard applications. 

· Knowledge of Microsoft Intune

 · Troubleshooting Laptop/desktop hardware issues and software applications on Windows and MacOS

 · Coordinating with OEMs/Vendors related to hardware and software issues of Desktops/Laptops/Servers... etc.

 · Software and Hardware Inventory/Asset management.

· Configuring MS O365 clients and troubleshoot relevant issues

. · Provide end user support, physical and remotely

 · Ready to work in 24/7 shifts in hybrid environment

· Preparing daily reports

· Understand and follow SEZ rules and regulations

Experience: Min 2 Years -3 Years 

Work Location: Pune Only 

Work Type: Hybrid 

Shifts: Rotational 

Principal Embedded Software Engineer

Are you a seasoned Embedded Software Engineer with a passion for networking and a drive for technical excellence? Ethernovia is seeking a Principal Embedded Software Engineer to lead the development of our cutting-edge networking device software stack. This is an exciting opportunity to contribute to a world-class team, work with cutting-edge technology, and expand your technical expertise in a fast-growing company.

As a Principal Embedded Software Engineer, you will be a key player in designing, implementing, and testing the core software for Ethernovia's networking devices. Your work will directly impact the functionality and performance of our hardware, particularly in safety-critical automotive applications. We foster a culture of safety and best development practices, and we expect every team member to embrace this commitment.

What You'll Do:

• Lead the architecture, design, implementation, testing, and integration of Ethernovia's networking device software stack, including Embedded Firmware, kernel/user mode device drivers, stack extensions, debug, and test utilities.

• Develop firmware that configures, controls, and monitors communication devices, interacting with host systems via device drivers to expose hardware features. This may also involve developing standalone firmware libraries within device drivers.

• Design and implement device drivers that enable user applications, middleware, and operating systems to fully leverage our feature-rich hardware.

• Develop and implement automated unit and system tests to ensure robust and reliable software.

• Contribute to the development of firmware built from the ground up for safety-critical automotive applications, adhering to stringent functional safety standards.

• Actively participate in a culture of safety and best development practices, ensuring all work meets rigorous quality and compliance standards.

What You Bring:

Technical Qualifications:

• Education: Bachelor's or master's degree in computer science/software or a related field.

• Experience: Minimum 10+ years of relevant experience in embedded software development.

• Software Development Lifecycle: Strong understanding of the Software Development Lifecycle, including Architecture, Implementation, and Testing fundamentals.

• Programming Expertise: Proficient in C/C++ Programming Language. Experience in Python is a plus.

• Firmware Development: Extensive experience with Firmware, preferably for communication devices like Ethernet.

• Embedded Systems: Strong experience with Embedded firmware, particularly for communication devices like Ethernet.

• Integration & Testing: Proven experience with the integration and testing of firmware and low-level code.

• Hardware Interaction: Hands-on experience with hardware and embedded processors, preferably for communication devices.

• Code Optimization: Expertise in efficient code practices for code footprint and and performance.

Nice-to-Have Experience with:

• Simulation and emulation platforms.

• GNU or similar compiler and debugging suites.

• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, and USB.

• Building Automotive or other safety-critical systems using qualification methods/processes like MISRA, ASPICE, and ISO26262.

• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.

• Video processing standards and protocols.

• Code Version Control and Review tools/processes (e.g., Perforce/Git, Swarm).

• Mixed-Signal systems (Analog, Digital, Digital Signal Processing (DSP)).

• ARM family of processors or similar embedded processors.

• Bootloaders like uboot or similar.

Soft Skills:

• Self-Motivation: Highly self-motivated and capable of working effectively both independently and as part of a team.

• Communication: Excellent communication and documentation skills.

• Attention to Detail: Meticulous attention to detail in all aspects of work.

What You'll Get in Return:

• Technology Depth and Breadth Expansion: Opportunities for unparalleled technological growth that can't be found in larger organizations.

• Career Growth: Significant opportunities to grow your career as the company expands.

• Pre-IPO Stock Options: Become a part of our success with pre-IPO stock options.

• Cutting-Edge Technology: Work with the latest advancements in networking and embedded systems.

• World-Class Team: Collaborate with highly skilled and passionate professionals.

• Competitive Base Salary: Receive a compensation package that reflects your expertise and contributions.

• Flexible Hours: Enjoy flexibility in your work schedule

Job Description

• Design, development, and integration of AUTOSAR Software Components for Automotive-ECUs.
• Design, development, and integration of Basic Software Modules such as Communication-Stacks (CAN, LIN, Ethernet), Diagnostic-Services, and Memory-Management.
• Design, development, and integration of Application Software Components based on AUTOSAR templates and interfaces.
• Developing Application Software using c/c++.
• Configuration and generation of AUTOSAR software architecture using AUTOSAR configuration tools (EB Tresos, Vector DaVinci, etc.).
• Implementation and verification of software modules according to AUTOSAR-Specifications, and Automotive Safety Standards (e.g., ASPICE, ISO 26262).
• Familiarity and experience with BSW, ECAL, MCAL.
• Collaboration with Cross-Functional teams including Hardware Engineers, Software Architects, and Functional-Safety Engineers to ensure seamless integration of AUTOSAR-Software into Vehicle-Platforms.
• Conduct software integration, testing, validation, and debugging using simulation tools, and in-vehicle testing.
• Optimize software performance, memory usage, and reliability through profiling, debugging, and code optimization techniques.
• Documentation of Requirements-Specification, Software-Designs, Software-Specifications, Test-Plans, and Test-Results according to company and industry standards.
• Stay updated with emerging AUTOSAR Trends, Tools, and Methodologies to drive continuous improvement, and innovation. 

Technical Qualifications

• Bachelors or Master’s degree in Computer Science/Software, or related field.
• Work Experience: Minimum 10 years of relevant experience for this position.
• Strong understanding of Software Development lifecycle including Architecture, Implementation and Testing fundamentals.
• Proficient in C/C++ Programming Language. Experience in Python is a plus.
• Experience in working with Firmware, preferably for communication devices like Ethernet.
• Experience in working with Embedded firmware, preferably for communication devices like Ethernet.
• Experience in integration and testing with firmware and low-level code.
• Expertise in efficient code practices for code footprint and performance.
• Preferable Hands-on Experience with Hardware and embedded processors, preferably for communication devices.

Nice to Have Experience with

• Model-Based Development.
• Testing using Hardware-in-Loop (HIL).
• Experience with Automotive OSs like QNX.
• Experience with simulation and emulation platforms.
• GNU or similar compiler, debugging suite.
• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, USB.
• Building Automotive or other safety critical systems using qualification methods/processes like MISRA, ASPICE and ISO26262.
• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.
• Video processing standards and protocols
• Code Version Control and Review tools/processes like Perforce/Git, Swarm.

• Mixed Signal systems - Analog, Digital, Digital Signal Processing (DSP).
• ARM family of processors or similar embedded processors.
• Bootloaders like uboot or similar. 

Soft Skills

• Self-motivated and able to work effectively both independently and in a team.
• Excellent communication/documentation skills.
• Attention to details. 

What you’ll get in return:

• Technology depth and breadth expansion that can’t be found in a large company
• Opportunity to grow your career as the company grows
• Pre IPO stock options
• Cutting edge technology
• World class team
• Competitive base salary
• Flexible hours

Note:- candidate with 15-21 days of notice period or immediate joiners  will be given preference

Embedded Architecture Software Engineer

Are you an accomplished Embedded Software Engineer with a passion for architecting complex systems and a deep understanding of networking technologies? Ethernovia is looking for an Embedded Architecture Software Engineer to drive the development of our cutting-edge networking device software stack. This is a unique opportunity to shape the future of our technology, contribute to safety-critical automotive applications, and significantly expand your technical expertise within a rapidly growing company in Pune.

As an Embedded Architecture Software Engineer, you will be pivotal in defining and developing the core software for Ethernovia's networking devices. Your work will directly influence the functionality, performance, and safety of our hardware, particularly within the demanding automotive sector. We are deeply committed to functional safety and best development practices, and we expect every team member to embody this commitment.

What You'll Do:

• Lead the architecture, design, implementation, testing, and integration of Ethernovia's networking device software stack. This includes Embedded Firmware, kernel/user mode device drivers, stack extensions, debug, and test utilities, as well as automated unit/system testing.

• Architect and develop device drivers that enable user applications, middleware, and operating systems to fully leverage our feature-rich hardware.

• Design, develop, and optimize firmware that configures, controls, and monitors communication devices, interacting with host systems via device drivers to expose hardware features. This may also involve developing standalone firmware libraries within device drivers.

• Ensure the firmware is built from the ground up for safety-critical automotive applications, adhering to stringent functional safety standards.

• Actively champion and implement a culture of safety and best development practices, ensuring all architectural decisions and code implementations meet rigorous quality and compliance standards.

What You Bring:

Technical Qualifications:

• Education: Bachelor's or Master’s degree in Computer Science/Software or a related field.

• Experience: Minimum 10+ years of relevant experience in embedded software architecture and development.

• Software Development Lifecycle: A strong and demonstrable understanding of the complete Software Development Lifecycle, with an emphasis on Architecture, Implementation, and Testing fundamentals.

• Programming Expertise: Proficient in C/C++ Programming Language. Experience in Python is a plus.

• Firmware Development: Extensive experience with Firmware, preferably for communication devices like Ethernet.

• Embedded Systems: Strong experience with Embedded firmware, particularly for communication devices like Ethernet.

• Integration & Testing: Proven experience with the integration and testing of firmware and low-level code.

• Hardware Interaction: Hands-on experience with hardware and embedded processors, preferably for communication devices.

• Code Optimization: Expertise in efficient code practices for code footprint and performance.

Nice-to-Have Experience With:

• Simulation and emulation platforms.

• GNU or similar compiler and debugging suites.

• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, and USB.

• Building Automotive or other safety-critical systems using qualification methods/processes like MISRA, ASPICE, and ISO26262.

• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.

• Video processing standards and protocols.

• Code Version Control and Review tools/processes (e.g., Perforce/Git, Swarm).

• Mixed-Signal systems (Analog, Digital, Digital Signal Processing (DSP)).

• ARM family of processors or similar embedded processors.

• Bootloaders like uboot or similar.

Soft Skills:

• Self-Motivation: Highly self-motivated and capable of working effectively both independently and as part of a team.

• Communication: Excellent communication and documentation skills, crucial for architectural discussions and design specifications.

• Attention to Detail: Meticulous attention to detail in all aspects of work, especially in architectural design and safety-critical implementations.

What You'll Get in Return:

• Technology Depth and Breadth Expansion: Unparalleled opportunities for technological growth that are hard to find in larger organizations.

• Career Growth: Significant opportunities to grow your career as the company expands.

• Pre-IPO Stock Options: Become a part of our success with pre-IPO stock options.

• Cutting-Edge Technology: Work with the latest advancements in networking and embedded systems.

• World-Class Team: Collaborate with highly skilled and passionate professionals.

• Competitive Base Salary: Receive a compensation package that reflects your expertise and contributions.

• Flexible Hours: Enjoy flexibility in your work schedule.

Principal Embedded Software Engineer

Are you a seasoned Embedded Software Engineer with a passion for networking and a drive for technical excellence? Ethernovia is seeking a Principal Embedded Software Engineer to lead the development of our cutting-edge networking device software stack. This is an exciting opportunity to contribute to a world-class team, work with cutting-edge technology, and expand your technical expertise in a fast-growing company.

As a Principal Embedded Software Engineer, you will be a key player in designing, implementing, and testing the core software for Ethernovia's networking devices. Your work will directly impact the functionality and performance of our hardware, particularly in safety-critical automotive applications. We foster a culture of safety and best development practices, and we expect every team member to embrace this commitment.

What You'll Do:

• Lead the architecture, design, implementation, testing, and integration of Ethernovia's networking device software stack, including Embedded Firmware, kernel/user mode device drivers, stack extensions, debug, and test utilities.

• Develop firmware that configures, controls, and monitors communication devices, interacting with host systems via device drivers to expose hardware features. This may also involve developing standalone firmware libraries within device drivers.

• Design and implement device drivers that enable user applications, middleware, and operating systems to fully leverage our feature-rich hardware.

• Develop and implement automated unit and system tests to ensure robust and reliable software.

• Contribute to the development of firmware built from the ground up for safety-critical automotive applications, adhering to stringent functional safety standards.

• Actively participate in a culture of safety and best development practices, ensuring all work meets rigorous quality and compliance standards.

What You Bring:

Technical Qualifications:

• Education: Bachelor's or master's degree in computer science/software or a related field.

• Experience: Minimum 10+ years of relevant experience in embedded software development.

• Software Development Lifecycle: Strong understanding of the Software Development Lifecycle, including Architecture, Implementation, and Testing fundamentals.

• Programming Expertise: Proficient in C/C++ Programming Language. Experience in Python is a plus.

• Firmware Development: Extensive experience with Firmware, preferably for communication devices like Ethernet.

• Embedded Systems: Strong experience with Embedded firmware, particularly for communication devices like Ethernet.

• Integration & Testing: Proven experience with the integration and testing of firmware and low-level code.

• Hardware Interaction: Hands-on experience with hardware and embedded processors, preferably for communication devices.

• Code Optimization: Expertise in efficient code practices for code footprint and and performance.

Nice-to-Have Experience with:

• Simulation and emulation platforms.

• GNU or similar compiler and debugging suites.

• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, and USB.

• Building Automotive or other safety-critical systems using qualification methods/processes like MISRA, ASPICE, and ISO26262.

• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.

• Video processing standards and protocols.

• Code Version Control and Review tools/processes (e.g., Perforce/Git, Swarm).

• Mixed-Signal systems (Analog, Digital, Digital Signal Processing (DSP)).

• ARM family of processors or similar embedded processors.

• Bootloaders like uboot or similar.

Soft Skills:

• Self-Motivation: Highly self-motivated and capable of working effectively both independently and as part of a team.

• Communication: Excellent communication and documentation skills.

• Attention to Detail: Meticulous attention to detail in all aspects of work.

What You'll Get in Return:

• Technology Depth and Breadth Expansion: Opportunities for unparalleled technological growth that can't be found in larger organizations.

• Career Growth: Significant opportunities to grow your career as the company expands.

• Pre-IPO Stock Options: Become a part of our success with pre-IPO stock options.

• Cutting-Edge Technology: Work with the latest advancements in networking and embedded systems.

• World-Class Team: Collaborate with highly skilled and passionate professionals.

• Competitive Base Salary: Receive a compensation package that reflects your expertise and contributions.

• Flexible Hours: Enjoy flexibility in your work schedule

Job Description

You will be responsible for the Embedded Firmware for Ethernovia’s Networking devices. This responsibility includes developing firmware that configures, controls, and monitors the communication device and interacts with the host system via device drivers to expose hardware features of the devices.

As a part of the Software team, you will be responsible for architecture, design, implementation, testing and integration of the firmware rolled into Ethernovia’s SDK. This firmware is built ground-up for safety critical automotive application.

Also, we build products with strict adherence to Functional Safety and hence every team member is required to fit into a culture of safety and best development practices. 

Technical Qualifications

• Bachelors or Master’s degree in Computer Science/Software or related field..
• Work Experience: Minimum 5 years of relevant experience for this position.
• Strong understanding of Software Development lifecycle including Architecture, Implementation and Testing fundamentals.
• Proficient in C/C++ Programming Language. Experience in Python is a plus.

• Experience with Firmware, preferably for communication devices like Ethernet.
• Experience with Embedded firmware, preferably for communication devices like Ethernet.
• Experience with integration and testing of firmware and low-level code.
• Hands on Experience with Hardware and embedded processors, preferably for communication devices.
• Expertise in efficient code practices for code footprint and performance. 

Nice to Have Experience with

• Experience with simulation and emulation platforms.
• GNU or similar compiler, debugging suite.
• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, USB.
• Building Automotive or other safety critical systems using qualification methods/processes like MISRA, ASPICE and ISO26262.
• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.
• Code Version Control and Review tools/processes like Perforce/Git, Swarm.
• Automation and DevOps tools like Jenkins.

• Mixed Signal systems - Analog, Digital, Digital Signal Processing (DSP).
• ARM family of processors or similar embedded processors.
• Bootloaders like uboot or similar. 

Soft Skills

• Self-motivated and able to work effectively both independently and in a team.
• Excellent communication/documentation skills.
• Attention to details. 

What you’ll get in return: 

• Technology depth and breadth expansion that can’t be found in a large company
• Opportunity to grow your career as the company grows
• Pre IPO stock options
• Cutting edge technology
• World class team
• Competitive base salary
• Flexible hours..