The Product Marketing Analyst will support the Product Marketing function across iCapital’s investment products and technology platforms. This role is designed as an entry level product marketing role, offering hands-on exposure to messaging, sales enablement, product launches, and go‑to‑market execution in a regulated financial services environment.

The role will focus on maintaining and executing core product marketing deliverables. The analyst will work closely with senior product marketers and cross‑functional partners to ensure materials are accurate, compliant, and consistently positioned.

Responsibilities

• Support the development, maintenance, and updating of product marketing collateral, including fact cards, presentations, fund tiles, FAQs, and product updates, using established messaging and positioning frameworks.
• Ensure consistent and accurate use of approved language across client‑facing and sales enablement materials, in line with brand, regulatory, and compliance standards.
• Own version control and organization of approved marketing materials, ensuring teams have access to current, ready‑to‑use assets.
• Partner with Product, Investments, and Performance teams to gather inputs for routine updates and translate them into clear, execution‑ready materials.
• Support the compliance review and approval process by coordinating submissions, tracking feedback, and managing final approvals and archival.
• Assist with sales enablement execution, including preparation of pitch decks, product overviews, competitive comparisons, and internal training materials.
• Support product launches and ongoing product readiness by helping prepare launch communications, user guides, platform overviews, and internal enablement resources.
• Contribute to campaign and communication execution by coordinating assets, supporting email distributions, and tracking timelines and deliverables.
• Maintain competitive and market reference materials by collecting, organizing, and updating publicly available product and feature information.
• Track basic adoption, engagement, and campaign performance metrics using existing dashboards and templates, and prepare summary reports.
• Collaborate with international and cross‑functional partners to ensure alignment, accuracy, and timely delivery of materials.
• Assist with audience list preparation, segmentation updates, and distribution logistics.

Qualifications

• 1–3 years of experience in product marketing, financial services, investment management, technology marketing, or a related field.
• Native English speaker
• Strong written communication skills and attention to detail; ability to work within established guidelines and templates.
• Highly organized, with the ability to manage multiple priorities and recurring deliverables.
• Interest in financial products and technology platforms; willingness to learn investment and product concepts.
• Experience working in a compliance‑regulated environment is a plus.
• Comfort working with spreadsheets, trackers, shared documentation, and basic analytics tools.
• Familiarity with CRM tools, CMS platforms, email systems, analytics dashboards, or AI‑enabled productivity tools is a plus.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Location: fully on-site in Lisbon, Portugal 

Responsibilities:

• Leading and managing a team of CRM Executives, including task distribution, prioritization, and workload balancing.

• Hands-on execution of CRM campaigns within internal systems alongside the team, especially for high-priority, complex, or sensitive campaigns.

• Overseeing the technical setup and execution of CRM campaigns across the team, ensuring timely and accurate delivery.

• Mentoring, onboarding, and developing team members; conducting regular 1:1s and performance reviews.

• Maintaining and improving team processes, documentation, and quality standards. Reviewing campaigns, translations, and final copy before launch to ensure high quality and consistency.

• Identifying errors, bottlenecks, and inconsistencies, and proactively collaborating with managers and adjacent teams (CRM Managers, Localization, Design, BI) to resolve them.

• Working with Google Docs and Sheets to organize, track, and report on team performance, project status, and campaign metrics.

• Tracking team KPIs and reporting results to the CRM Manager / Head of CRM.

• Driving process optimization and automation initiatives to improve team efficiency and reduce manual errors.

• Acting as the main point of contact between Executives and stakeholders, escalating risks when needed.

Requirements:

This role exists to transform partnerships into a predictable, high-converting acquisition channel, increasing sourced pipeline coverage to sustainable enterprise levels. Drive partner-sourced pipeline and ARR by operationalizing repeatable lifecycle, campaign, and co-sell motions across Tier 1 SIs and strategic ISVs.

How You'll Make an Impact:

Partner Lifecycle Ownership & Pipeline Acceleration

• Design and execute quarterly joint business plans and co-sell motions to drive sourced pipeline output across the partner portfolio
• Design and execute partner-led campaigns and co-sell playbooks to generate net-new opportunities.
• Operationalize execution cadence, including executive alignment and joint account planning.
• Primary KPI: Incremental sourced pipeline generated per partner.

Commercial Cadence, Forecasting, & Campaign Integration

• Manage the sourced pipeline weekly, driving forecast discipline and aligning with Sales Directors on pipeline commit and best-case scenarios.1
• Track partner-influenced opportunities, identifying stalled deals and deploying targeted intervention strategies.1
• Partner closely with ISV and Marketing teams to activate joint campaigns, ensuring velocity and tracking ROI to translate marketing commitments into measurable pipeline output.

Performance Visibility & Strategic Reporting

• Establish rigorous partner-level pipeline tracking and quantify the impact of activation on pipeline uplift.
• Drive strategic improvements in pipeline coverage and surface data-driven, capital-efficient growth levers to executive leadership.

You'll Enjoy This Role If You Have:

• A commercially-driven mindset with a strong bias for analytical execution.
• Direct experience in partner ecosystems, co-sell programs, or revenue-driving strategic alliances.
• Expertise in cross-functional collaboration (Sales, Marketing, RevOps) and proven ability to drive action across internal and external teams.
• A proactive, results-oriented approach, leveraging data to drive insights and influence partners for measurable outcomes.
• Fluency in data modeling (SQL & BI Tooling), KPI development, and reporting/dashboard creation to translate findings into strategic recommendations.
• Experience with Python for statistical and scoring analyses (preferred).

#LI-IA1 #LI-Remote

Scopely is looking for a talented and experienced Senior Render Artist to join our team based from Barcelona & Dublin on a hybrid/remote basis or from the UK & Portugal in a remote basis!

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

We are in the early stages of development on an ambitious, unannounced, cross-platform Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey!

What You’ll Do

As a Senior member of the art team you will be working closely with the Art Directors helping to make their artistic vision come to life. You will work in a collaborative environment to create and iterate on a breadth of 2D Marketing, promotional and in game visuals that showcase this exciting project.  The ideal candidate will show a portfolio of a wide variety of renders / splash screens and marketing art.

• Work closely with the Art Directors to deliver the highest quality visuals for use in promotional materials and rendered images for use in game.
• Produce visual benchmark marketing materials for a wide range of scenarios. This will include 2D imagery for use in advertising, social media, as well as in game usage.
• Facilitate and drive the creation of endearing, memorable promotional renders that reflect the personalities of the characters within the game.
• Collaborate with modelling, rigging, animation, ui and marketing teams to achieve the desired goals.
• Work closely with Production to coordinate rendering resources, schedules and priorities based on project needs.
• Consistently strive to exceed the highest quality standards of the studio.

What We’re Looking For 

• You will be able to demonstrate a history of creating stunning renders and 2D promotional pieces using 3D assets and rendering techniques.
• You will display high level skills and judgement on composition and framing.
• Experience in shipping multiple titles in your career as a Render Artist/Marketing Artist in the games industry.
• Excellent understanding of lighting application in 3D render scenes.
• A working knowledge of posing characters and 3D assets using existing skeletal rigs.
• Maya experience.
• An excellent knowledge of Marmoset toolbag or comparative software.
• Superior communication, organizational, time management and interpersonal skills.
• Positive attitude and an ability to receive and provide objective feedback.

Bonus Points

• Experienced working with a licensed IP
• Experience with Substance Painter
• Enjoy the Sci-fi genre
• A passion for video games
  
  

Please include a portfolio or PDF/links to examples of your work in the application. 

Squarespace is looking for a Staff Software Engineer for the Domains group to partner with our product and engineering teams.

Our group's products offer customers the tools to establish the foundation of their digital presence, namely their domain and corresponding email. The teams are currently focused on building new features to allow customers to do more with their domains to further our goal of being one of the top domain providers in the business.

In this role, you will lead technical strategy, architecture, and implementation while mentoring engineers, collaborating across teams, and contributing code to complex projects that align technical investments with business priorities.

This is a hybrid role working from our Aveiro office 3 days per week. You will report to the Senior Engineering Director based in Portugal.

You'll Get To…

• Be the architect for a major area of our business
• Influence: Drive best practices for engineering excellence and technical leadership, influence design reviews, question assumptions, point out pitfalls and foster shared understanding
• Guide: Provide guidance to the engineering team to help architect solutions at scale and become the go-to whiteboard partner for the team.
• Mentor: Multiply your effectiveness through influence by growing our experienced team of Software Engineers at several levels.
• Plan: Tie technical investments to business priorities, lead architecture discussions and design reviews, and contribute to product roadmap planning
• Collaborate: Work with engineering teams across the company
• Write: Create medium to long-term technical strategies for our online store product and platform. Clearly and concisely write that strategy and collaborate with engineers across the organization to implement the strategy
• Code: Wants to contribute directly to projects that require more senior technical expertise or to quickly address ambiguous engineering challenges across the organization

Who We're Looking For

• Have 8+ years of experience building large-scale software and highly available and reliable distributed systems
• Have experience building and implementing long-term technical strategy
• Want to expand your technical influence and effect across teams while still being a hands-on individual contributor
• Ability to create effective designs to solve complex problems and lead teams to implement them
• Enjoy exploring the intersection between product and engineering
• Effective communication skills with the ability to give impactful feedback to colleagues
• Hands-on approach and pragmatic attitude in turning ideas into working software

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner, and dependent children, including medical, dental, and vision
• Life and Disability Insurance
• Pension benefits with employer match
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Statutory paid time off and all statutory leaves, as required
• Meal Allowance and Flex Benefits Account
• Employee donation match to community organisations
• In the easily accessible city centre of Aveiro
• 7 Global Employee Resource Groups (ERGs)

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

The Opportunity

Iterable is looking for a data-driven and highly independent Paid Search Specialist to join our Global Demand Generation team. Reporting to the Director of Global Campaigns, you will lead the hands-on execution of our search strategy, working under the strategic direction of our Digital Performance Marketing Manager. This is a critical role responsible for driving the intent-based pipeline that fuels our growth across NOAM, EMEA, and ANZ.

The search landscape is shifting rapidly. We are looking for an expert who doesn’t narrowly focus on Google Search Ads, but understands how search fundamentals - keywords, headlines, and intent - translate to emerging AI platforms and the broader Google ecosystem (like YouTube). Based in Lisbon, you will drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders to ensure global alignment.

How You Will Make an Impact:

• Execute the Global SEM Strategy: You will build, launch, and manage all paid search campaigns across our major global regions. You’ll ensure our brand is visible to the right people at the right time to drive high-quality leads and pipeline.
• Master Emerging Search Platforms: You will stay at the forefront of the industry, identifying how search fundamentals (headlines, keywords, and intent-based targeting) translate to new platforms like ChatGPT, AI-driven search engines, and other emerging channels.
• Proactive Roadmap Management: You won’t wait for a to-do list. You will identify new growth opportunities, create your own project plans, and propose experimental tactics that support our high-level digital goals.
• Uncover Insights with Data: You will dive deep into our data stack (Sigma, GA4, and Salesforce) to understand performance trends. You’ll explain the "why" behind the numbers and implement the tactical shifts to solve problems or scale wins.
• Continuous Experimentation & CRO: You will lead a rigorous testing program to improve performance across the entire search funnel. This includes A/B testing ad copy and bidding strategies, as well as partnering with Web and Content teams to lead and own landing page experimentation and conversion rate optimization (CRO) to ensure we are maximizing every dollar spent
• Collaborate Across Teams: You’ll serve as the go-to expert for search execution, working with Product Marketing, Web, and the Digital Performance Marketing Manager to ensure our ads align with global brand and product launches.

The Ideal Candidate Has:

• 5+ years of dedicated PPC/SEM experience: You have hands-on experience managing large-scale, global accounts in a B2B SaaS environment.
• A Proactive Growth Mindset: You are curious about where search is going. You understand how to apply search fundamentals (keywords/intent) to the next generation of AI-driven platforms and are excited to test them.
• Strong Analytical Skills: You are highly comfortable working with data. You know how to use tools like Sigma or Tableau to pull insights and make decisions based on facts.
• Experience with CRO & Landing Page Tools: You understand conversion rate optimization principles and have experience using landing page builders or testing tools to improve post-click conversion rates.
• Independence & Reliability: You have a proven ability to drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders. You are a master of your own time, working effectively across time zones to make smart, independent decisions without needing constant supervision.
• Clear Communication: You can take complex search data and explain it clearly and concisely in English to stakeholders across the company.

Bonus Points:

• AI Tooling: You leverage AI (like Gemini) to work faster - whether it’s drafting ad copy or analyzing data exports to find optimizations.
• ABM Experience: You’ve used platforms like 6sense or Demandbase to coordinate search ads with targeted account lists.
• Data Visualization: You enjoy building dashboards that tell a clear story about campaign performance.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

Same job. Different city.

We’re looking for a Manager to lead our Business Development Representative (BDR) team across Portugal and the US. This team is responsible for generating qualified pipeline by engaging both prospective customers and our existing client base, and plays a critical role in driving both new business and expansion opportunities across the business.

This person will be responsible for the day-to-day performance, coaching, and development of the BDR team. We’re looking for someone who can build and maintain a high-performance, high-accountability culture while keeping the team engaged, motivated, and having fun. A big part of the role will be driving consistent activity levels across both prospecting and customer engagement motions, improving conversion rates, and helping BDRs build the skills they need to progress into Account Executive roles over time.

The Manager, BDRs will report directly to the EVP of Global Revenue and partner closely with Sales, Marketing, RevOps, Customer Success, Product Marketing, and Sales Enablement to ensure the team is aligned to our highest priority growth initiatives. This includes supporting pipeline creation across new logo acquisition as well as cross-sell and upsell opportunities within our existing customer base.

*This is a Hybrid role in the Lisbon Office*

Responsibilities

• Recruit, onboard, and develop a BDR team based in Portugal and the US
• Drive day-to-day performance across activity levels, meeting generation, and pipeline contribution
• Coach BDRs on outreach, messaging, objection handling, discovery, and qualification
• Support pipeline generation across both net new and expansion (cross-sell / upsell) opportunities
• Help BDRs develop the product and technical understanding needed to engage credibly with prospects and customers
• Partner with the Sales Enablement team to ensure onboarding and ongoing enablement programs are executed consistently
• Reinforce adoption of tools, messaging frameworks, and training delivered through existing enablement programs
• Work with Sales and Customer Success leadership to align outreach efforts to territory plans and account growth strategies
• Monitor individual and team performance metrics and identify areas for coaching and improvement
• Support clear development paths for BDRs looking to advance into AE roles
• Build and maintain a team environment that is performance-oriented, collaborative, and positive

Qualifications

• Prior experience in a quota-carrying sales role (BDR, AE, or similar)
• Experience managing or mentoring sales talent
• Strong understanding of pipeline generation across both new logo and customer expansion motions
• Comfort managing to activity, conversion, and pipeline metrics
• Ability to quickly learn and communicate product capabilities
• Strong communication skills and ability to operate in a fast-paced environment
• Experience working with Salesforce and common sales engagement / prospecting tools

What we have for you:

• Competitive Salary plus 20,000€ commission plan - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
  the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates
• Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
• Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
• Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
• Life Plan - in case of death or permanent disability
• Meal Allowance - 9,60€ per worked day
• Remote Allowance - 25€ per month
• Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
• Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
• Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
• Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
• Talkspace & Employee Assistance Programs -  We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you

Salary range listed plus additional commission plan bonus opportunity, 

#LI-AS1 #LI-Remote

Senior Product Designer | Viator

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The B2B Experience Team

The B2B Experience Team is responsible for the platform tools within the marketplace ecosystem. We solve problems for operators, partners, and third-party merchants, driving efficiency, scalability, and trust across the platform.

We focus on creating intuitive, reliable experiences that enable our partners to run their businesses effectively, make confident decisions, and deliver great outcomes for end customers. Working closely with product, engineering, data, and commercial teams, we balance complex operational needs with simple, well-designed solutions—always grounded in customer insight and business impact.

Job Location: Remote UK, Poland or Portugal

This role is a remote position in the Poland or Portugal. Occasional travel to company offices as necessary.

What You’ll Do

Drive Product Strategy & Outcomes

• Evaluate pillar-level opportunities and challenges, contributing meaningfully to product strategy and roadmaps.

• Translate research and data into clear problem definitions, recommendations, and success metrics.

• Challenge assumptions constructively and advocate for customer-centred, evidence-based decisions.

Deliver High-Quality Design

• Own end-to-end design across multiple areas, from discovery through delivery.

• Plan and conduct user research, synthesising insights into actionable direction.

• Create flows, maps, IA, and prototypes to communicate and test solutions.

• Ensure design quality through collaboration, Design QA, and strong attention to detail.

• Use and contribute to the Design System to ensure consistency and scalability.

Collaborate, Influence & Mentor

• Work closely with product, engineering, marketing and commercial to create alignment and progress.

• Communicate clearly and persuasively, tailoring your approach to different audiences.

• Mentor and advocate helping peers connect our work to customer and business goals.

• Proactively identify and remove blockers, maintaining momentum without sacrificing quality 

Skills & Experience 

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset.
• Minimum 5 Years of Product Design experience 
• Must have marketplace experience 
• Thinks strategically and loves being hands-on to deliver meaningful outcomes.
• Grounds decisions in research, data, and customer insight.
• Is comfortable owning complex problem spaces and influencing direction.
• Communicates with clarity, confidence, and empathy.
• Embraces feedback, adapts to change, and maintains a bias toward progress.
• Cares deeply about craft, quality, and growing others.
• Believes great work comes from curiosity, collaboration, and shared ownership.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-GM1

#LI-REMOTE

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We seek a B2B marketing professional with Braze experience who is a creative thinker and can help conceptualize and bring to life best-in-class email marketing campaigns. 

The person in this role is highly motivated and used to working in a fast-paced environment. You take your projects from start to finish and are able to create the plan and execute it.

Responsibilities will include, but are not limited to:

• Responsible for the development and deployment of lifecycle trigger automations, adhoc promotions and engagement campaigns to ensure the business is positioned to drive long-term customer engagement and retention.

• Work cross-functionally with product, product marketing and sales to translate business goals into accurate delivery requirements, including but not limited to: specifying required data, segmentation & targeting logic (sometimes pulled from other tools), and dynamic content requirements.

• Demonstrated success creating marketing campaigns with expertise using Braze, including building nurture programs, smart-list development, setup, testing, launching, and scoring of campaigns & programs.

• Drive A/B testing methodology in partnership with internal stakeholders to improve email effectiveness. 

• Work with copywriters and designers to create compelling email content.

• Writing engaging ad copy for email campaigns when copywriting resources are not available.

• Build analytics and reporting framework. Understand how to gather insights from program performance data and develop recommendations to drive measurable improvement in results and identify new opportunities.

• Knowledge about email compliance (CAN-SPAM, GDPR, CASL).

• SQL experience is a plus. 

• Knowledge of liquid coating and custom objects is a plus

• Braze experience is preferred

The ideal candidate

• 5+ years’ experience in email marketing, lifecycle marketing at a B2B brand

• Knowledge of the latest B2B CRM practices from both a commercial and regulatory perspective

• Experience using Canva

• Experience with Excel/Google Sheets and Big Query

• Brings a vivid sense of curiosity and creativity that helps drive projects forward

• Relentlessly curious and analytical. You rigorously question and test your own and others’ assumptions, supported by data

• An excellent communicator - both verbally, in writing and visually. 

• A terrific collaborator, able to partner effectively across teams with a broad range of skill sets and experience to arrive at the best solutions

• Has the interpersonal and communication skills to successfully manage stakeholders

• Avid learner who takes it upon him/her/themself to get smart on new topics, systems, and markets

• You are an expert project manager and never miss a detail

• Interested in joining a high-performing team with a supportive and inclusive culture

• Has demonstrated capacity to initiate and drive growth strategies and innovation

• Thrives in a fast-paced environment and demonstrates the ability to work independently with minimal supervision. 

Skills & Experience 

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset 

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-WR1

We are building next-generation internal AI-powered tools designed to empower our go-to-market teams with faster, more intelligent ways to understand customers, prioritize opportunities, and drive strategic decisions. As a Junior AI-Augmented Product Engineer, you’ll work hand-in-hand with the Platform Owner to shape and deliver new capabilities in an AI-first product development environment.

This is not a traditional hands-on coding role where you work independently on implementation. You’ll serve as a product-technical bridge: gathering and clarifying go-to-market business needs, framing problems, writing detailed functional and technical specifications, defining acceptance criteria, orchestrating AI-assisted changes through structured workflows, and verifying quality against strict architecture and design standards.

You will use advanced AI tools as your primary partner to accelerate from idea to verified delivery, while focusing on clear thinking, precise documentation, and cross-team alignment. The role requires strong collaboration, excellent written communication, command of AI usage with respect to software development, and comfort working across US and EMEA time zones.

This is a great fit for someone who enjoys translating business value into technical reality, thrives on structured reasoning and documentation, and wants to grow in a modern, AI-augmented product engineering practice.

How You'll Make an Impact

• Partner daily with the Platform Owner to understand business challenges, stakeholder goals, and product priorities for internal tools that support go-to-market teams.
• Lead or support requirements discovery (via calls, async docs, team meetings) to capture needs, edge cases, success metrics, and constraints.
• Write and maintain high-quality product documentation: functional requirements, technical specifications, data flows, acceptance criteria, and architecture notes, adhering to established internal standards and patterns.
• Turn requirements into clear, actionable plans and precise instructions for AI-assisted implementation; coordinate changes through iterative build-verify cycles.
• Enforce consistent, enterprise-grade design patterns, architecture principles, and quality gates during planning, implementation review, and validation.
• Participate in design and implementation reviews with a focus on correctness, maintainability, adherence to guidelines, and efficient use of AI workflows.
• Run and troubleshoot automated quality checks (type checking, linting, tests); diagnose issues and propose targeted fixes.
• Help keep system knowledge current: update reference documentation, track changes across versions, and surface ambiguities for resolution.
• Support alignment with engineering, product, and go-to-market stakeholders across regions. Balance the demands of leaders with those of individual contributors.
• Contribute to refining our AI-augmented development processes (better patterns, templates, automation ideas).
• Communicate effectively across time zones (US / EMEA) using async documentation, collaboration tools, and occasional synchronous sessions.

You’ll enjoy this role if you have:

Required

• 2–4 years of experience in product engineering, technical product management, solution architecture, or junior full-stack/ frontend development roles.
• Demonstrated ability to gather requirements, write clear functional/technical specs, and create acceptance criteria — with strong written English communication.
• Solid understanding of modern web technologies (React, TypeScript, Node.js, REST APIs, PostgreSQL) and basic software architecture concepts.
• Comfort with AI-assisted workflows (prompt engineering, using LLMs for code/spec generation, iterative verification).
• Strong analytical mindset: ability to break down complex problems, spot ambiguities, and ask clarifying questions.
• Excellent collaboration and communication skills — fluent in English (written + verbal); able to work async and synchronously across cultures/time zones.
• Located in Portugal with eligibility to work in the EU; available for hybrid Lisbon work when needed and flexible for US overlap hours (e.g., 2–4 PM Lisbon time).

Preferred

• Exposure to AI platforms (Gemini, Perplexity, Claude, ChatGPT, Vertex AI) or RAG/grounding concepts.
• Experience with SaaS product development, especially in sales/marketing intelligence, account-based tools, or enterprise data platforms.
• Familiarity with Drizzle ORM, Vite, Express, or Google Cloud ecosystem.
• Additional European languages (French, German, Spanish) are a plus for stakeholder interactions.
• Hands-on experience with Replit, Cursor, or similar AI-coding environments.

As a Machine Learning Platform Engineer at Iterable, you will design, evolve, and maintain our core ML infrastructure and the paved roads on which we build intelligence into our product. As a high tech marketing platform, we work with thousands of high scale and diverse enterprise customers. The scale and diversity of these workloads, supporting personalization with deep customizability, presents unique and exciting challenges for platform engineering. 

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

What You’ll Do

• Lead the end-to-end development of ML pipelines, from prototyping and experimentation through to production deployment, enabling AI-powered features at scale.
• Design, build, and maintain the core infrastructure that powers our ML services (e.g., Databricks, AWS, Ray, Kubernetes).
• Develop robust observability and experimentation frameworks to ensure reliable model deployment, monitoring, and continuous iteration.
• Partner closely with Data Science teams, treating the ML Platform as a product—removing infrastructure bottlenecks and empowering them to deliver high-quality models efficiently and confidently.

What We’re Looking For

• 3+ years of experience in backend and/or infrastructure engineering.
• Strong experience with infrastructure-as-code practices (e.g., Pulumi, Terraform, CloudFormation).
• Experience working with service-oriented architectures and integrating ML services into high-scale backend systems.

Nice to Have

• Hands-on experience building and operating ML pipelines, including traditional recommender systems and modern deep learning training and serving systems.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

About the Opportunity

You will have the opportunity to develop the experience of planning and operationalize daily schedules, in order to accomplish the targets. Work in a different and growing innovative environment that mixes healthcare with AI in a market in expansion. Develop experience of working with a multicultural team local and remote.

Responsibilities

• Analyze outputs generated by artificial intelligence from Coronary CTA exams.
• Evaluate Coronary CTA exams for image quality.
• Perform administrative duties as required.
• Participation in continuous improvement projects
• Comply with process and quality standards.

Requirements

• Medical imaging and radiotherapy university Degree
• Availability to work different shifts
• High attention to detail
• Great interpersonal skills - must be able to work well in a team environment
• Desire and ability to learn new technologies - willing to learn
• Coronary CTA or 3D post-processing experience is a plus 

Salary:

€1460.00 (monthly)

We are looking for a data-driven, scrappy, and collaborative PLG Manager to build our growth engine from the ground up. You’ll be architecting how users discover, adopt, and eventually pay for our product. You will be the glue between Product, Marketing, and RevOps, ensuring that our "self-serve" motion is as frictionless as possible.

Core Responsibilities

• Program Foundation: Define and build the PLG framework, including the tracking of North Star metrics, identifying "Aha!" moments, and establishing a rigorous experimentation culture.
• Product Collaboration: Work closely with the Product team to optimize the onboarding flow, reduce Time-to-Value (TTV), and build in-app triggers that drive virality and expansion.
• Lifecycle Mastery: Partner with Marketing to build automated, behavior-based messaging (email, push, in-app) that nudges users toward key activation milestones.
• RevOps & Data Integrity: Collaborate with RevOps to ensure our tech stack (e.g., Segment, Mixpanel, HubSpot/Salesforce) captures the right data to trigger sales-assist motions (PQLs) when a self-serve user is ready to upgrade.
• Experimentation: Run continuous A/B tests on pricing pages, sign-up flows, and gated content to maximize conversion rates.

What You Bring

• 4+ years of experience in Growth Marketing, Product Management, or Growth Operations—ideally within a SaaS environment.
• Analytical Rigor: You are comfortable in SQL or data visualization tools (Tableau/Looker) and can tell a story with numbers.
• Technical Fluency: You understand how APIs, webhooks, and tracking pixels work. You speak the language of "Product" and "Engineering."
• The "Growth Mindset": You are comfortable failing fast. You’d rather run 10 small tests than spend six months building one "perfect" feature.
• Cross-Functional Leadership: You know how to influence teams that don't report to you to get growth experiments on the roadmap.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

Telesales Agent - Automotive - English and German language

Infomedia & the role  

Infomedia is a leading global provider of SaaS solutions to the parts and service sector of the automotive industry. Headquartered in Australia, Infomedia has been at the forefront of aftersales system innovation for more than 28 years. Supplying online parts selling systems, sophisticated service selling systems, a range of publications, as well as data analysis and information research for automotive and lubricant industries.  

Our software solutions are used each business day by over 220,000 dealership personnel, produced in more than 35 languages and at work in 186 countries. Their powerful search functions and intuitive, user-friendly interface helps boost efficiency, profitability and customer retention for OE Parts and Service Departments. 

Job Summary  

As a Telesales Agent you will play a key part in generating and qualifying leads, scheduling appointments, and ensuring accurate CRM data. You will work closely with both Marketing and Sales to ensure a strong, well-managed pipeline of new business opportunities. Written and verbal business English and German language skills are required. You will also support the Senior Business Developer in different markets and be part of the Sales Team in EMEA Region.

Hours of work and location

Our team works Monday – Friday, either 7.00am – 4.00pm or 8.00am – 5.00pm.  

We would require the candidate to occasionally work outside of office hours, primarily to communicate with colleagues in Australia and the US. Ability to travel within the EMEA region periodically.

What You’ll Do  

• Identify, research, and qualify leads in collaboration with marketing
• Conduct cold calls and outbound outreach to engage new prospects and follow up with existing customers
• Create and pre-qualify leads via phone and email before passing them to the Business Development Managers
• Source and research potential clients using LinkedIn, Cognism, and other tools
• Provide ongoing updates on sales performance and business development activities
• Support the sales team with information requests, pricing, and contract preparation
• Assist with marketing campaigns, including pulling email lists from Salesforce and supporting bulk mailouts
• Manage Salesforce data to ensure all lead, opportunity, and customer information is accurate and up to date
• Provide administrative support to the Head of Region and contribute to wider sales initiatives
• Act as a positive representative of Infomedia and uphold high standards of professionalism and integrity.

What You’ll Bring  

• Previous telesales or junior sales experience
• Excellent written and verbal English skills, with strong German language skills
• Confidence engaging customers via phone and email, including cold calling
• Strong attention to detail and accuracy
• Excellent organisational and record-keeping abilities
• Comfortable using online research tools and CRM systems (Salesforce experience is a plus)
• Ability to work independently and as part of a regional team
• Strong administrative skills and adaptability under pressure
• Professional, positive, and customer-focused attitude
• Clear, articulate, and polite telephone manner
• Strong written communication, able to engage technical and non-technical audiences
• Respectful, reliable, and committed to acting with integrity.

Why Choose Us  

As a global leader in our industry, we develop innovatively crafted, data-driven cloud software solutions for some of the best and most well-known automotive brands worldwide. The day-to-day varied work coupled with our relaxed, informal, yet high-performing environment are the key things that make our team happy.  

Culture and Benefits  

We take our team members and service very seriously. We work hard, but we play hard too. We offer a robust benefits package including paid parental leave, flexible working arrangements, health perks, growth and career development and recognition.  

About Infomedia  

Infomedia offers its Microcat® EPC, Superservice™ Quoting software, Data & Analytics, and various Data Services as ‘turn-key’ solutions to our OEM customers and their dealership networks.  

• 30 years industry experience  
• Established global operations throughout 186 countries in 34 languages  
• Our software is used by over 220,000 automotive industry professionals around the world.

Join Iterable in Portugal, where innovation meets opportunity! At Iterable, you’ll thrive in a values-based community with competitive salaries, exceptional benefits, and continuous learning opportunities. Our expansion into Portugal is a game-changer, offering you the chance to shape our brand and bridge the gap between technical and marketing teams.

How you will make a difference

As an Android Software Engineer II on the SDK team at Iterable, you’ll contribute to our Android and Flutter SDK and related mobile integration features that enable customers to send billions of personalized messages to people around the world each year. This includes adding new features to our existing integration channels such as SMS and Push Notifications, and helping build out support for new mobile and device channels we may add in the future (for example Roku, Messenger, WhatsApp, Android Auto, and others).

You’ll work closely with our Product team to refine product features and determine the feasibility of upcoming projects, and you’ll collaborate with teams such as Delivery and User Data Infrastructure to ensure the products and services the mobile team builds remain fast, reliable, and scalable.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, we encourage you to apply—we value applicants for the skills and potential they bring beyond a job description.

You’ll get to

• Own Android SDKs and associated functionality, ensuring they are robust, intuitive, and integrate cleanly with our Flutter SDK and other cross-platform environments.
• Influence technical strategy to build SDKs and integrations mobile developers will love, with clear APIs, reliable behavior, and thoughtful support for Flutter use cases.
• Drive team discussions on system architecture and component design, with an eye toward cross-platform usage patterns (native + Flutter).
• Design intuitive and performant APIs that feel natural to Android and Flutter developers alike.
• Participate in code reviews and help uphold high standards for code quality, testing, and documentation.
• Ship code frequently in an iterative environment, balancing quality and speed.
• Collaborate with a small, nimble team of engineers that values ownership, autonomy, and learning.
• Partner with Product and other Iterable teams to deliver on the team’s technical vision for mobile and cross‑platform channels.
• Participate in an on-call rotation to help support our customers (currently about once per quarter).

We are looking for people who have

• B.S. or M.S. in Computer Science, or equivalent practical experience.
• 3+ years of experience in mobile development, with a strong track record of building and shipping Android applications or SDKs (SWE II level).
• Strong knowledge of Android and its core frameworks, along with solid understanding of mobile platforms and constraints.
• Expert-level proficiency in Kotlin or Java, and modern Android tooling and libraries.
• Solid computer science fundamentals (threading, memory management, performance, and testing best practices).
• Experience building and maintaining public-facing APIs and/or SDKs, ideally for external developers.
• Hands-on experience with Flutter in a production or near‑production context (for example, shipping features in a Flutter app, building a Flutter plugin, or integrating a native Android SDK into a Flutter codebase). This experience is strongly preferred and will be used day‑to‑day in the role.
• Passion for learning and continuously improving yourself, your team, and the developer experience you create.

Bonus points

• Examples of shipped applications or SDKs on the Google Play Store.
• Experience with mobile build systems and automation (e.g., Gradle, CI pipelines).
• Experience with testing frameworks for mobile and/or Flutter (unit, integration, snapshot, end‑to‑end).
• Involvement in the local or global Android and/or Flutter developer community (meetups, open source, speaking, writing, etc.).
• Experience deploying and operating services on AWS or another major cloud provider.
• Proficiency with other cross-platform development frameworks such as React Native; Flutter remains our strong preference for this role, but adjacent experience is valuable.

While Flutter experience is highlighted as a strong preference and key part of this role, we’re always excited to speak with Android engineers who can demonstrate the ability to ramp quickly on new frameworks and tooling.

Perks & Benefits (Portugal)

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

Business Development Representative

Salsify is on the hunt for an energetic and motivated software sales professional to join our sales team as a Business Development Representative. In this role you will be a key strategic contributor in developing new business for Salsify's CommerceXM. 

Our Business Development Representatives play a crucial role in our sales cycle as the first point of contact for prospects and current customers. You will constantly be collaborating with your peers, account executives, and marketing to develop a sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the Commerce technology space, so you can help brands improve their business by using the Salsify platform.

*This is a Hybrid role in the Lisbon Office*

How You'll Make an Impact:

• Learn Salsify’s ROI, value proposition and customer stories to create intrigue in our prospects and develop solid business conversations through cold outreach
• Leverage sales and industry best practices to identify and qualify our next ideal customer
• Execute on outbound prospecting techniques and qualifying leads at a pace and quality to consistently hit and exceed monthly goals
• Log activity consistently and reliably in the CRM tool - Salesforce
• Collaborate with Account Executive team to develop territory strategy and strengthen a highly convertible pipeline
• Execute successful follow up on marketing tasks such as webinars, campaigns, and qualified contacts a weekly basis

You'll Enjoy This Role If You Have:

• 1-3 years experience in a professional environment - bonus points for B2B Software Sales
• Demonstrated success interacting with people by phone, leading, persuading and overcoming obstacles associated with prospecting
• Proven effective use of Salesforce, LinkedIn Sales Navigator, ZoomInfo, Google Apps, Slack, and Outreach
• Strong written and verbal communication skills
• Organized and disciplined approach to daily activity planning, setting goals and achieving success
• Enthusiastic and self-starting
• Experience with or ability to learn web applications such as Salesforce and LinkedIn

What we have for you:

• Competitive Salary - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
  the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates
• Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
• Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
• Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
• Life Plan - in case of death or permanent disability
• Meal Allowance - 9,60€ per worked day
• Remote Allowance - 25€ per month
• Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
• Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
• Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
• Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
• Talkspace & Employee Assistance Programs -  We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you

❗️ Important – On-Site Role in Lisbon❗️
This is an on-site position based in Lisbon. Remote or hybrid arrangements are not available. Candidates must already be in Lisbon or be willing to relocate. Full relocation support will be provided if needed. Here you can check our location: BrainRocket Portugal

⚡ We are looking for an experienced Senior HTML/Markup Developer to join our development team in Lisbon and help build and style high-quality iGaming websites. You will play a key role in crafting visually engaging and responsive interfaces by focusing on markup and CSS styling, turning Figma designs into fully functional, high-performance web experiences.

🎯 Your Mission:
Contribute to the creation and customization of new iGaming brand websites. You will be responsible for translating design specifications into pixel-perfect, responsive layouts while ensuring consistency, performance, and maintainability across multiple platforms. Collaboration with designers, developers, QA, and product teams will be central to your role.

✅ Responsibilities:
• Set up and customize new brand websites based on design specifications
• Implement and style interfaces following Figma layouts and branding guidelines
• Work closely with designers to fine-tune and resolve design nuances
• Customize and style key website components, including login and registration pages, dashboards, game halls, sports pages, and navigation elements
• Update and manage core framework versions across brands
• Ensure code quality through code reviews and release management
• Support live brands, handling styling updates, fixes, and feature rollouts
• Collaborate with cross-functional teams to deliver seamless user experiences
• Introduce creative ideas and contribute to continuous improvements in design implementation and performance

✅ Requirements:
• 5+ years of professional experience as an HTML/Markup Developer
• Excellent knowledge of HTML (Pug) and CSS (SCSS)
• Strong understanding of UI/UX design principles, responsive design, and cross-browser compatibility
• Proven experience building adaptive layouts and maintaining pixel-perfect visual quality across devices
• Solid knowledge of CSS/JS animations, transitions, and motion best practices
• Experience working with Figma / Sketch / Photoshop for translating design systems into production-ready interfaces
• Familiarity with CSS preprocessors (Sass/Less) and version control tools such as Git
• Understanding of web performance optimization and accessibility standards
• Strong collaboration skills with designers, QAs, and developers in multi-brand or large-scale environments
• Attention to detail, with an eye for visual precision and consistency
• Intermediate or higher level of English

✅ Nice to Have:
• Experience with frontend build tools (Gulp, Webpack, etc.)
• Knowledge of template engines (Pug, Handlebars, etc.)
• Experience working with CSS frameworks (Bootstrap, Tailwind, etc.)
• Understanding of HTML email templates
• Familiarity with Canvas API, WebGL, ThreeJS, or GSAP for advanced visual effects
• Basic knowledge of Angular (for integration purposes only)

✅ Recruitment Process:

1. Interview with the Recruiter: An introductory conversation to get to know you better, discuss your background, and align expectations about the role and the company.
2. Technical Assessment (HackerRank): A short coding challenge designed to evaluate your technical skills and problem-solving abilities.
3. Technical Interview: An in-depth discussion about your technical expertise, hands-on experience, and approach to solving real-world problems.
4. Final Interview with the Hiring Team: A conversation with team members and leadership to assess cultural fit, collaboration style, and alignment with the team’s goals.
5. Offer: If everything goes well, we’ll move forward with a formal offer to join our team.

✅ We offer excellent benefits, including but not limited to:
💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
🎾  Partial compensation for tennis and padel lessons.
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
🚌 Transport compensation - 200 euros net per month.
📈 Competitive remuneration level with annual review.
🤝 Teambuilding activities.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Process Automation Lead, 3P | Tripadvisor 

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Are you ready to move beyond incremental improvements and lead a total AI-driven transformation? We are looking for a visionary Process Automation Lead to dismantle legacy friction and build a world-class, automated experience for the teams driving explosive growth for our Experiences business. You won’t just be mapping processes; you’ll be defining the future of how our Sales and Marketing teams scale.

We are seeking a visionary Process Automation Lead to architect and implement frictionless, AI-enhanced experiences for our partner-facing team. You will be the primary driver in enabling our Distribution Partnerships Sales and Marketing teams to 10x their impact. This is a high-autonomy role designed for a strategic leader who can bridge the gap between lean process optimization and cutting-edge AI opportunities. If you are a builder who thrives on dismantling legacy friction and scaling solutions in a fast-paced environment, we want you on our team.

Job Location: Remote

This role is a remote position in the [country]. Occasional travel to company offices as necessary.

Your Impact:

• Strategic Process Mapping: Lead discovery sessions to identify and map high-friction points in the employee and customer journey.

• AI-Driven Transformation: Translate complex AI and automation concepts—including Generative AI, chatbots, and predictive analysis—into scalable solutions for internal teams.

• Next-Gen Workflow Automation: Re-engineer and automate routine tasks to drastically improve resolution speed and accuracy.

• Root-Cause Resolution: Identify and eliminate product or process blockers that cause employee or partner friction, ensuring measurable impact on service quality.

• Full-Lifecycle Ownership: Oversee the end-to-end implementation of automation projects, ensuring they are scalable, data-validated, and aligned with our global service-solution strategy.

What You’ll Bring:

• Expertise in Scale: 5+ years of experience in sales or marketing operations with a proven track record of process optimization and automation.

• The "Automation Mindset": Deep understanding of Six Sigma methodologies paired with modern AI workflow tooling.

• Technical Translation: A natural ability to collaborate with technical teams and external vendors to turn business needs into seamless delivery.

• Relentless Collaboration: Strong stakeholder management skills with the ability to influence leadership and execute complex roadmaps.

• Customer Obsession: A mindset that puts the partner experience first, advocating for simplicity at every touchpoint.

Core Competencies for Success:

• Execution at Speed: You are comfortable challenging the status quo, experimenting rapidly, and seeking continuous improvement.

• Strategic & Data-Driven: You leverage data to identify opportunities and use an A/B testing mindset to validate solutions.

• Articulate Influence: Exceptional communication skills with the ability to translate technical complexity into clear, actionable insights for internal stakeholders.

• Industry Experience: Prior experience in a high-growth tech environment is preferred.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Remote

❗️ Important – On-Site Role in Lisbon❗️
This is an on-site position based in Lisbon. Remote or hybrid arrangements are not available. Candidates must already be in Lisbon or be willing to relocate. Full relocation support will be provided if needed. Here you can check our location: BrainRocket Portugal

⚡ We are looking for an experienced Senior HTML/Markup Developer to join our development team in Lisbon and help build and style high-quality iGaming websites. You will play a key role in crafting visually engaging and responsive interfaces by focusing on markup and CSS styling, turning Figma designs into fully functional, high-performance web experiences.

🎯 Your Mission:
Contribute to the creation and customization of new iGaming brand websites. You will be responsible for translating design specifications into pixel-perfect, responsive layouts while ensuring consistency, performance, and maintainability across multiple platforms. Collaboration with designers, developers, QA, and product teams will be central to your role.

✅ Responsibilities:
• Set up and customize new brand websites based on design specifications
• Implement and style interfaces following Figma layouts and branding guidelines
• Work closely with designers to fine-tune and resolve design nuances
• Customize and style key website components, including login and registration pages, dashboards, game halls, sports pages, and navigation elements
• Update and manage core framework versions across brands
• Ensure code quality through code reviews and release management
• Support live brands, handling styling updates, fixes, and feature rollouts
• Collaborate with cross-functional teams to deliver seamless user experiences
• Introduce creative ideas and contribute to continuous improvements in design implementation and performance

✅ Requirements:
• 5+ years of professional experience as an HTML/Markup Developer
• Excellent knowledge of HTML (Pug) and CSS (SCSS)
• Strong understanding of UI/UX design principles, responsive design, and cross-browser compatibility
• Proven experience building adaptive layouts and maintaining pixel-perfect visual quality across devices
• Solid knowledge of CSS/JS animations, transitions, and motion best practices
• Experience working with Figma / Sketch / Photoshop for translating design systems into production-ready interfaces
• Familiarity with CSS preprocessors (Sass/Less) and version control tools such as Git
• Understanding of web performance optimization and accessibility standards
• Strong collaboration skills with designers, QAs, and developers in multi-brand or large-scale environments
• Attention to detail, with an eye for visual precision and consistency
• Intermediate or higher level of English

✅ Nice to Have:
• Experience with frontend build tools (Gulp, Webpack, etc.)
• Knowledge of template engines (Pug, Handlebars, etc.)
• Experience working with CSS frameworks (Bootstrap, Tailwind, etc.)
• Understanding of HTML email templates
• Familiarity with Canvas API, WebGL, ThreeJS, or GSAP for advanced visual effects
• Basic knowledge of Angular (for integration purposes only)

✅ Recruitment Process:

1. Interview with the Recruiter: An introductory conversation to get to know you better, discuss your background, and align expectations about the role and the company.
2. Technical Assessment (HackerRank): A short coding challenge designed to evaluate your technical skills and problem-solving abilities.
3. Technical Interview: An in-depth discussion about your technical expertise, hands-on experience, and approach to solving real-world problems.
4. Final Interview with the Hiring Team: A conversation with team members and leadership to assess cultural fit, collaboration style, and alignment with the team’s goals.
5. Offer: If everything goes well, we’ll move forward with a formal offer to join our team.

✅ We offer excellent benefits, including but not limited to:
💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
🎾  Partial compensation for tennis and padel lessons.
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
🚌 Transport compensation - 200 euros net per month.
📈 Competitive remuneration level with annual review.
🤝 Teambuilding activities.

The Role

The Senior GRC Privacy Analyst sits within the Security Governance, Risk, and Compliance (GRC) team and plays a key role in advancing Iterable’s privacy program and supporting the organization’s security and compliance risk management efforts. 

This hands-on, senior individual contributor is responsible for privacy operations and participates in rotational responsibilities, including third-party risk reviews, audit support, and customer trust and privacy inquiries. The role partners closely with Legal, the DPO, Security, Product, and business teams to ensure privacy and security risks are identified, assessed, and managed consistently, in alignment with privacy and regulatory requirements.

Key Responsibilities:

• Lead privacy operations within the Security GRC function by developing, implementing, and maintaining privacy program processes and documentation, including:
• Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs)
• Records of Processing Activities (ROPA) and data inventories
• Data Subject Access Requests (DSARs), in coordination with Legal, HR, and Marketing
• Privacy and compliance risk assessments aligned with GDPR, CCPA/CPRA, HIPAA, and other applicable global privacy laws
• Support privacy-by-design practices by embedding privacy considerations into GRC workflows, risk assessments, and third-party reviews
• Support the privacy risk register by providing input and context on privacy and security risks, and ensure key stakeholders, including Legal, the DPO, and business teams, are kept informed of risk status and updates
• Assist with third-country data transfer risk assessments (Transfer Impact Assessments), Legitimate Interest Assessments (LIAs), and related privacy evaluations in consultation with Legal and the DPO
• Participate in GRC rotational responsibilities, including third-party security and privacy vendor reviews and support for internal and external audits (e.g., SOC 2, ISO 27001), including evidence collection and remediation tracking
• Provide rotational support for customer trust and privacy inquiries, partnering with Sales and Customer Success on customer-requested DPIAs, privacy questionnaires, and data protection assessments
• Collaborate cross-functionally with Legal, the DPO, Product, Engineering, Security, and business teams to operationalize privacy and security requirements in a scalable, risk-based manner by providing innovative solutions and automation initiatives

The Ideal Candidate Will Be/Have:

• Strong experience with GDPR and global privacy operations in a SaaS or technology environment
• Hands-on experience with PIAs/DPIAs, ROPA, DSARs, and privacy risk assessments
• Experience with third-party risk management and security reviews
• Experience supporting customer trust and privacy inquiries
• Ability to analyze complex privacy and security issues and provide clear, actionable recommendations
• Familiarity with SOC 2, ISO 27001, and ISO 27701 audit processes
• Strong cross-functional communication and stakeholder management skills, including the ability to explain privacy and security risks to technical and non-technical audiences
• Highly organized with strong attention to detail and the ability to manage multiple priorities under tight deadlines
  
  

Nice to have/Bonus Points::

• Privacy certifications (CIPP/E, CIPP/US, CIPM, or similar)
• Experience with US state privacy laws (HIPAA, CCPA and others)
• Experience working at a SaaS company 

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

About the Role

We are currently deep in the development of the next chapter of our digital presence—a modern, performance-driven site built on WordPress Block Theme.

We are looking for a Marketing Web Developer to join us. You will primarily step into an active build to help us launch our new platform, while also providing support for our current site as needed during the transition. Subsequently, you will help drive the technical evolution of our marketing engine alongside our internal team.

You have deep expertise in modern WordPress (Gutenberg/Blocks), but you are also comfortable in a React stack, specifically managing our complex lead generation forms. You will partner with our existing technical team to ensure our site is secure, accessible, and data-driven.

Key Responsibilities

• Develop & Maintain: Play a key role in the development of Iterable's marketing website, ensuring a seamless, responsive, and visually appealing user experience across all devices.
• Complex React Integration: Maintain and enhance our custom lead generation forms built on a React stack. You will ensure these forms communicate correctly with our APIs and MarTech platforms.
• Accelerate the New Build: Collaborate with the team to ship our new Block Theme-based site. You will write clean, semantic code to finalize layouts and functionality.
• Analytics & Data: Go beyond basic tracking. You will implement custom analytics events (GA4/GTM) to track user behavior precisely and ensure data integrity for the marketing team.
• Performance & Optimization: Proactively monitor page speed (Core Web Vitals) and SEO technical health. You will identify bottlenecks and implement solutions to keep the site lightning-fast.
• Security & Reliability: Work with the technical team to ensure website scalability and maintain security standards.
• Strategic Input: You aren't just a ticket-taker. You will provide technical recommendations for improvements regarding loading times, architecture, and user experience.

Technical Requirements

• Modern WordPress: Deep experience with Block Themes, theme.json, and Full Site Editing (FSE). You prefer native WordPress solutions over heavy page builders, and prefer to build your own solutions over stacking piles of plugins.
• React & JS Proficiency: Solid understanding of React.js to manage our lead-gen forms, along with modern vanilla JavaScript (ES6+).
• Analytics Implementation: Proven experience setting up and debugging Google Tag Manager and creating custom events in GA4. You understand the data layer.
• API Integrations: Experience connecting websites to third-party MarTech platforms (e.g., CRMs, Marketing Automation tools) via REST/GraphQL APIs.
• Web Fundamentals: Strong grasp of SEO best practices, semantic HTML5, and Web Accessibility standards.
• Version Control: Proficiency with Git and collaborative workflows (Pull Requests).

Soft Skills & Operational Excellence

• Communication: You can translate complex technical concepts into plain English for business owners and marketing stakeholders.
• Detail-Oriented: You have a QA mindset. You meticulously check for responsiveness, accessibility issues, and cross-browser compatibility before shipping.
• Task Management: Ability to prioritize and manage multiple tasks in a fast-paced environment. You can balance urgent hotfixes with long-term development work.
• Collaborative: You thrive working closely with other developers and designers to implement pixel-perfect UIs and with marketers to understand campaign requirements.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

Product Designer | Viator

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The B2B Experience Team

The B2B Experience Team is responsible for the platform tools within the marketplace ecosystem. We solve problems for operators, partners, and third-party merchants, driving efficiency, scalability, and trust across the platform.

We focus on creating intuitive, reliable experiences that enable our partners to run their businesses effectively, make confident decisions, and deliver great outcomes for end customers. Working closely with product, engineering, data, and commercial teams, we balance complex operational needs with simple, well-designed solutions—always grounded in customer insight and business impact.

Job Location: Remote UK or Portugal

This role is a remote position in the UK or Portugal. Occasional travel to company offices as necessary.

What You’ll Do

Drive Product Strategy & Outcomes

• Evaluate pillar-level opportunities and challenges, contributing meaningfully to product strategy and roadmaps.

• Translate research and data into clear problem definitions, recommendations, and success metrics.

• Challenge assumptions constructively and advocate for customer-centred, evidence-based decisions.

Deliver High-Quality Design

• Own end-to-end design across multiple areas, from discovery through delivery.

• Plan and conduct user research, synthesising insights into actionable direction.

• Create flows, maps, IA, and prototypes to communicate and test solutions.

• Ensure design quality through collaboration, Design QA, and strong attention to detail.

• Use and contribute to the Design System to ensure consistency and scalability.

Collaborate, Influence & Mentor

• Work closely with product, engineering, marketing and commercial to create alignment and progress.

• Communicate clearly and persuasively, tailoring your approach to different audiences.

• Mentor and advocate helping peers connect our work to customer and business goals.

• Proactively identify and remove blockers, maintaining momentum without sacrificing quality 

Skills & Experience 

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset.
• Minimum 3 Years of Product Design experience 
• Must have marketplace experience 
• Thinks strategically and loves being hands-on to deliver meaningful outcomes.
• Grounds decisions in research, data, and customer insight.
• Is comfortable owning complex problem spaces and influencing direction.
• Communicates with clarity, confidence, and empathy.
• Embraces feedback, adapts to change, and maintains a bias toward progress.
• Cares deeply about craft, quality, and growing others.
• Believes great work comes from curiosity, collaboration, and shared ownership.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-GM1

#LI-REMOTE

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.

HEAD OF GROWTH MARKETING

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a Highly Motivated & Hard-Working Head of Growth Marketing to join the team.

As a Head of Growth Marketing, you will be at the heart of crafting data-driven forecasts and executing strategies that push our clients toward their goals. Your actions and initiatives consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition. 

Your role extends past strategy alone, it’s also about fostering strong client relationships by clearly communicating the steps taken and how results compare to projections. This ongoing transparency builds trust and strengthens the connection between CTC and its clients, helping them navigate the nuances of media buying and long-term growth planning.

You stand as a representative and dedicated advocate for CTC's distinctive approach to media acquisition and its accompanying tools. As a Head of Growth Marketing, you are held to a high standard. People know that if you are involved, things will get accomplished.

You thrive on challenges, are committed to delivering measurable results, and take great pride in giving it your all. We embrace the mantra, 'Everyday in Everyplay, Count on Me,' meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Head of Growth Marketing, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.

The role

We are an early-stage startup that is hiring an experienced Senior Product Designer to support our growing Product team. We are looking to bring on an individual who wants to positively impact the customer experience through the design of our products. From designing brand new product experiences to collaborating with engineers during implementation, you will be the go-to person for complex design challenges at B12. 

As a Senior Product Designer, you will:

• Tackle complex and/or cross-team design challenges by:
• Thinking systematically about all elements of the customer experience.
• Independently designing completely new product experiences.
• Contributing to our design system.
• Support engineers as new designs are implemented.
• Providing guidance and consultation, creating additional wireframes as needed. 
• QAing and product reviewing your new designs as they are rolled out.
• Collaborate closely with Product Leadership to define the overall direction of the product.
• Identify user needs and desires through qualitative research and quantitative insights.
• Create user flows, wireframes, visual designs, and clickable prototypes.
• Identify and experiment with new design tools for the team to use.

You’d be a good fit if:

• You have 5-8 years of experience in product design.
• You have experience as an independent contributor owning all aspects of the design process from inception to implementation.
• You have worked effectively with cross-functional teams, including Product Management, Engineering, Marketing, Customer Success, and Sales.
• You are attentive to detail and apply a data-driven approach to understanding what's required for great user experiences.
• You are confident working with Figma.
• You have experience or interest in using AI design tools.
• You have excellent written and verbal communication skills.
• You have a BA/BS/BFA or equivalent industry experience.
• You have experience in web design.
• You have experience working and collaborating with diverse teams in a high-growth environment.

Don’t fear

• We’re somewhat flexible on the number of years of experience for this role. We highly favor talent, depth of experience, and interest.
• Some candidates may see this list and feel discouraged because they don’t match all the items. Please apply anyway: there’s a good chance you’re more wonderful than you think you are.
• B12 is a safe place for human beings. We particularly encourage you to apply if you identify as a woman, are a person of color or other underrepresented minority, or are a member of the LGBTQIA community.

How to apply

Please provide:

• A pointer to your CV, resume, LinkedIn profile, portfolio, and any other summary of your career so far.
• Some informal text introducing yourself and what you are excited about.

About B12:

Our mission is to empower people to do meaningful work. B12’s AI-powered website builder has been used by over a million businesses and allows users to create a professional website in seconds. Our platform also provides tools for scheduling, payments, and email marketing. We’re a fully remote company, founded in 2015, and supported by investors like Breyer Capital, General Catalyst, SV Angel, and Tola Capital. Visit https://www.b12.io to learn more.