Role

We are looking for a Senior Sales Engineer to join our team located in New England. This role will report to the Sales Engineering Manager for the Americas Field Sales team.

You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points.

What you’ll do (Role Expectations)

• Overseeing the technical sales process
• Running Proof of Value from start to finish, as the technical and industry expert
• Collaborating and supporting internal Zscaler teams

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Bachelor's Degree or equivalent experience
• 5 to 8+ years of experience as a Sales Engineer or Systems integrator
• Knowledge of network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP
• Experience working with large enterprise and major accounts

#LI-remote

#LI-BG2

ABOUT THE TEAM 

Anduril AIRS provides high-performance cooled infrared imaging solutions, encompassing IDCAs, modules, and cameras. We achieve this through state-of-the-art technologies, advanced designs, and vertically integrated manufacturing processes. Our core strength lies in delivering customized, mission-critical imaging capabilities to system integrators and instrumentation manufacturers facing unique, challenging, and complex thermal imaging needs.

ABOUT THE JOB

The AIRS team is seeking a Senior Firmware Engineer to design a new product lines. In this role, you will work closely with an interdisciplinary technical team to define, complete the design and analysis, build prototypes leading to ground and flight testing, and mature the prototypes into products.

WHAT YOU’LL DO

• Lead FPGA architecture, standards, development and review processes
• FPGA Development: Designing, architecting, simulating, and integrating VHDL designs into FPGAs or Systems on Chip (SoC) for optimized performance, resource utilization, and power efficiency.
• Hardware/Software Integration: Collaborating with multidisciplinary teams (electrical engineers, software engineers, systems engineers) to ensure seamless integration of the firmware with the overall system, including processor bring-up and board support packages.
• Testing and Validation: Developing robust test benches in VHDL/Verilog and utilizing lab tools such as oscilloscopes and logic analyzers for rigorous testing and validation of designs against functional specifications and performance requirements.
• Optimization: Optimizing the algorithms for hardware acceleration, including MIPS optimization and efficient use of on-chip bus protocols like AXI or AXI-Stream. 

REQUIRED QUALIFICATIONS

• Education: A Bachelor's in Electrical Engineering, Computer Engineering, or a related technical field is typically required.
• Experience: 10+ years of experience developing HDL firmware for FPGA devices 
• Hardware Description Languages: Expertise in VHDL and/or Verilog/SystemVerilog is essential for RTL (Register Transfer Level) design.
• FPGA Tools: Experience with industry-standard FPGA design tools such as Xilinx Vivado or Intel Quartus.
• Debugging Skills: Strong hardware/software debugging skills using standard lab equipment.
• Version Control: Proficiency with version control systems (e.g., Git) for collaborative development.
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS 

• Demonstrated experience designing with multi-gigabit SERDES, DDR memory busses, Ethernet MAC and PHY interfaces, FPGAs, and common communication busses like SPI and I2C
• Embedded software development experience with the use of timers, interrupts, hardware peripherals such as SPI controllers and ADCs
• Knowledge of embedded Linux development, including device trees, hardware drivers, bootloaders, and basic Unix/Linux tools
• Familiar with common programming languages like Python and MATLAB
• Familiarity with infrared image sensor technology

ABOUT THE TEAM

Anduril AIRS provides high-performance cooled infrared imaging solutions, encompassing IDCAs, modules, and cameras. We achieve this through state-of-the-art technologies, advanced designs, and vertically integrated manufacturing processes. Our core strength lies in delivering customized, mission-critical imaging capabilities to system integrators and instrumentation manufacturers facing unique, challenging, and complex thermal imaging needs.

As a member of the Supply Chain Team, you will be responsible for managing supplier relationships, negotiating prices, and ensuring parts are delivered on time. This is an exciting opportunity to be a part a growing and dynamic team working closely with engineering and manufacturing teams to support the development and sourcing of cutting-edge defense technologies. The right person for this role is someone who can excel in a fast-paced, deadline-driven environment where small teams share a broad variety of duties; has strong people and communication skills; is eager to identify opportunities, find solutions, execute plans, and evaluate results critically and expediently; is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company.

WHAT YOU’LL DO

• Lead cross-functional projects to achieve cost, quality, and delivery targets.
• Support engineering & manufacturing to determine best sources.
• Identify and execute cost reduction projects.
• Negotiate commercial terms.
• Analyze supplier data and identify areas of opportunity for expanding and/or consolidating the ASL.
• Conduct research, benchmark, and collect market data to ensure a best-in-class supply base.
• Place purchase orders and resolve downstream issues with receiving, finance, and accounting.
• Own procurement process cradle-to-grave.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree
• 3+ years of supply chain management or material planning experience
• Experience with ERP and PLM systems.
• Experience with technical procurement.
• Effective written, verbal, and presentation skills.
• Exceptional analytical and organizational skills.
• Willingness to travel to vendor sites.

PREFERRED QUALIFICATIONS

• Experience in relevant manufacturing industries (e.g., Aerospace and Defense, Automotive, Space, Electronics)
• FAR/DFARS experience

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!

We’re looking for a part-time, contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!

What you'll do:

• Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
• Conduct client sessions using video, audio, and live messaging services
• Respond to asynchronous client messages each week, in a timely manner
• Complete your required clinical documentation after each client session

About you

• Current license to practice independently without supervision in the state of New Hampshire
  • Licensed Independent Clinical Social Worker (LICSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Clinical Mental Health Counselor (LCMHC)
• Individual professional malpractice liability insurance policy
• Individual NPI number
• Comfortable learning new online tools and technology 
• Reliable internet connection and video-capable device

Perks

• Clients Ready for You: Talkspace provides new client referrals
• Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
• No Membership Fees: No provider fees
• Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
• Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
• Fully Paid Training: Master the Talkspace platform before your first session
• Clinical Support: Provider Support and IT teams available for any technical or platform related questions
• Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
• Health Perks: Access Stride Health to support your health and financial well-being

Compensation

• $70 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
• Additional compensation for asynchronous messaging
• Earn a new client engagement bonus, varying by plan type

Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.

Why Talkspace

Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. 

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. 

All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

The Opportunity 

We’re seeking motivated new graduates and early-career Physician Assistants (PAs) and Family Nurse Practitioners (FNPs) who are eager to learn, grow, and make a meaningful impact. As part of our supportive, collaborative team, you’ll provide exceptional care while playing a key role in improving the health and well-being of our patients. If you’re passionate about delivering high-quality care and building a strong foundation for your future, this opportunity is made for you.

Your Impact

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results.
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and Counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation and Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education: Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.  

Who You Are  

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience gained through rotations or other settings in emergency medicine, urgent care, or ambulatory care is preferred.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking motivated new graduates and early-career Physician Assistants (PAs) and Family Nurse Practitioners (FNPs) who are eager to learn, grow, and make a meaningful impact. As part of our supportive, collaborative team, you’ll provide exceptional care while playing a key role in improving the health and well-being of our patients. If you’re passionate about delivering high-quality care and building a strong foundation for your future, this opportunity is made for you.

Your Impact

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results.
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and Counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation and Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education: Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.  

Who You Are  

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience gained through rotations or other settings in emergency medicine, urgent care, or ambulatory care is preferred.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

ABOUT THE TEAM

The Anduril Imaging team develops state-of-the-art imaging systems across both hardware and software, deployed to tackle the most significant security challenges of America and its allies. The team is heavily involved in utilizing computer vision, perception, electro-optical, infrared, and sensor data to give our war fighters and allies an advantage.

ABOUT THE JOB

As a Technical Program Manager, you will work cross-functionally with product management, engineering, and other functional and program teams to organize, direct, and lead the development and deployment activities of one of our novel systems. You will be expected to use your technical knowledge in conjunction with your program management skills to plan and lead technical development programs and deliver the best outcome for Anduril and the customer. Developing and deploying our ISR capabilities requires thorough understanding of mission requirements, thoughtful orchestration of internal technical teams, and meticulous planning in the face of ambiguity. Your ability to collaborate and coordinate across multiple departments and disciplines will be key to driving our projects to completion on time and within budget.

WHAT YOU’LL DO

• Ownership: TPMs are owners; we’re looking for those who have a tendency to assume responsibility, a healthy dose of skepticism, and contribute to a culture of high performance. Lead the project from start to finish with the customer and the engineering team. Work with technical leads to develop the right technical solution and then own the schedule and roadmap for success.
• Embed/Engage: Work closely with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape capabilities. Understand technical implementation at the architectural level and propose technical alternatives when necessary; ask questions that clarify priorities. Anduril engineers rely on TPMs to understand the lay of the land and bring a perspective that informs the development process.
• Build/Orchestrate: Work with Anduril engineers to build the solution and/or pivot deployment as needed to meet client needs. Successfully developing our complex hardware and software solutions requires collaborating with nearly every internal Anduril team -engineering, product, logistics, finance, legal, contracting, technical operations, and many more.
• Narrative-Building: Possess a strong story-telling skillset and the ability to tailor that narrative across audiences (government stakeholders, other vendors, engineers, etc.). You'll make sure everyone on the team not only understands what we are building, but why as well.
• Execute: Successfully operationally deploy and deliver successful events from demonstrations, to tests to full site deployments and sustainments at sites, all while ensuring the technical team performs on-schedule and on-budget. Remove obstacles to drive clarity and progress, identify gaps in communication or schedule, manage issue escalations and provide support to teams balancing competing priorities, and drive results proactively.

REQUIRED QUALIFICATIONS

• 5+ years relevant industry experience
• Recent experience managing DoD programs
• Operational background working with technically advanced systems requiring an understanding of complex software and hardware products.
• Proven experience working with multi-disciplinary engineering teams and customers
• Ability to create and deliver presentations and technical / programmatic reports to key leadership and the customer.
• Willingness to travel
• Currently possesses and is able to maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Proven ability to manage and prioritize multiple projects simultaneously while maintaining a strong attention to detail and focus on customer outcomes.
• Strong analytical and problem-solving skills, with the ability to identify emerging trends and adapt product strategies accordingly.
• Demonstrated experience working with both internal and external stakeholders across various technical domains, fostering collaboration and driving alignment.
• Excellent written and verbal communications skills.
• Ability to organize, prioritize and simplify complex problems
• Ability to work in a fast-paced, collaborative team environment.

ABOUT THE TEAM

The Anduril Imaging team develops state-of-the-art thermal cores and IDCAs for science, defense and space applications and are deployed to tackle the most significant infrared imaging challenges of America and its allies.

ABOUT THE ROLE

We are looking for a Quality Lead to join our growing team, currently based out of Hudson, New Hampshire. You will ensure our manufacturing processes and products meet quality standards through inspections and data analysis while collaborating with cross-functional teams on quality assurance protocols. This role requires expertise in quality management systems and statistical process control within a regulated environment If you have strong analytical skills and attention to detail, this opportunity is for you! Your proactive problem-solving approach will be vital to our quality initiatives.

WHAT YOU'll DO:

• Drive improvement in product design, manufacturing, suppliers as well as service and field support in order to improve reliability across the product lifecycle
• Drive Quality Management System compliance & sustainability to the AS9100 certification.
• Develop & improve key performance indicators (KPIs) for Quality across product quality
• Develop and utilize a data driven approach to evaluating, prioritizing and tracking product quality & reliability (suppliers, manufacturing & field)
• Support and improve internal tracking tools for supplier incoming, manufacturing in-process, and field quality issues
• Lead investigations, initiatives, and projects to find root cause and implement corrective and preventative actions both internally and with suppliers
• Support development and sustainability of raw material supplier inspection and incoming inspection program
• Support the execution of MRB activities
• Contribute to the evaluation, selection, qualification and performance of suppliers
• Carry out containment, audit, and disposition actions of any quality “escapes” or defective material

QUALIFICATIONS:

• Bachelor’s degree in Engineering or similar technical field
• 8+ years of relevant experience working with OEM suppliers and manufacturing operations building complex hardware/software systems
• 8+ years experience in engineering, manufacturing, or quality within the aerospace/defense, automotive, or medical device fields
• Experience working in a ISO 9001 and/or AS9100 regulated environment
• Working knowledge of product development methodologies such as Failure Modes and Effects Analysis (FMEA), Change Management, and Advanced Product Quality Planning (APQP)
• Hands on experience using mechanical and electrical metrology tools/instruments
• Working knowledge of electro-mechanical design and relevant manufacturing processes.
• A strong ownership mindset with demonstrated capability as a project manager to drive projects from start to finish
• Must be eligible to obtain and maintain a U.S. Secret clearance

PREFERRED QUALIFICATIONS:

• Master’s degree in a technical field
• Experience as a lead auditor for AS9100 or other ISO 9001-based QMS standard (e.g., ISO 13485, IATF 16949).
• Experience with infrared imaging technology
• Experience with high mix low volume manufacturing and suppliers

ABOUT THE TEAM

Anduril AIRS provides high-performance cooled infrared imaging solutions, encompassing IDCAs, modules, and cameras. We achieve this through state-of-the-art technologies, advanced designs, and vertically integrated manufacturing processes. Our core strength lies in delivering customized, mission-critical imaging capabilities to system integrators and instrumentation manufacturers facing unique, challenging, and complex thermal imaging needs.

WHAT YOU’LL DO

• Develop and Optimize IDCA Manufacturing Processes: Lead the full lifecycle of manufacturing process design, documentation, and continuous improvement for IDCAs, ensuring high quality and efficiency.
• Drive Production Capacity Growth: Strategize and implement initiatives to achieve a significant increase in production capacity.
• Innovate with Automation & Control Systems: Design and deploy new equipment, automation solutions, data collection, and process control systems to enhance quality, reduce cycle time, and expand test coverage.
• Ensure Operational Excellence & Uptime: Develop and manage comprehensive Preventive Maintenance (PM) and equipment spares procedures to maximize equipment uptime and overall operational efficiency.
• Lead New Equipment Integration: Oversee the specification, sourcing, installation, and qualification of new process equipment.
• Support New Product & Program Launches: Provide critical design feedback for new IDCA products and lead the qualification of new designs and processes for program introductions.

REQUIRED QUALIFICATIONS

• Degree in a technical field such as mechanical engineering, electrical engineering, systems engineering, math, or a hard science.
• 5+ years of Operations experience in these areas: Process Engineering, Industrial Engineering, Manufacturing Engineering, or in design of electromechanical hardware.
• Professional experience in high vacuum systems and or the cooled thermal imaging industry, specifically with Dewars and Coolers.
• Proven track record of yield and process improvement, ideally supported by a Six Sigma Black Belt certification or equivalent.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

ABOUT THE TEAM

Anduril AIRS provides high-performance cooled infrared imaging solutions, encompassing IDCAs, modules, and cameras. We achieve this through state-of-the-art technologies, advanced designs, and vertically integrated manufacturing processes. Our core strength lies in delivering customized, mission-critical imaging capabilities to system integrators and instrumentation manufacturers facing unique, challenging, and complex thermal imaging needs.

WHAT YOU’LL DO

• Develop and Optimize IDCA Manufacturing Processes: Lead the full lifecycle of manufacturing process design, documentation, and continuous improvement for IDCAs, ensuring high quality and efficiency.
• Drive Production Capacity Growth: Strategize and implement initiatives to achieve a significant increase in production capacity.
• Innovate with Automation & Control Systems: Design and deploy new equipment, automation solutions, data collection, and process control systems to enhance quality, reduce cycle time, and expand test coverage.
• Ensure Operational Excellence & Uptime: Develop and manage comprehensive Preventive Maintenance (PM) and equipment spares procedures to maximize equipment uptime and overall operational efficiency.
• Lead New Equipment Integration: Oversee the specification, sourcing, installation, and qualification of new process equipment.
• Support New Product & Program Launches: Provide critical design feedback for new IDCA products and lead the qualification of new designs and processes for program introductions.

REQUIRED QUALIFICATIONS

• Degree in a technical field such as mechanical engineering, electrical engineering, systems engineering, math, or a hard science.
• 5+ years of Operations experience in these areas: Process Engineering, Industrial Engineering, Manufacturing Engineering, or in design of electromechanical hardware.
• Professional experience in high vacuum systems and or the cooled thermal imaging industry, specifically with Dewars and Coolers.
• Proven track record of yield and process improvement, ideally supported by a Six Sigma Black Belt certification or equivalent.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

The Opportunity 

We’re seeking motivated new graduates and early-career Physician Assistants (PAs) and Family Nurse Practitioners (FNPs) who are eager to learn, grow, and make a meaningful impact. As part of our supportive, collaborative team, you’ll provide exceptional care while playing a key role in improving the health and well-being of our patients. If you’re passionate about delivering high-quality care and building a strong foundation for your future, this opportunity is made for you.

Your Impact

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results.
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and Counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation and Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education: Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.  

Who You Are  

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience gained through rotations or other settings in emergency medicine, urgent care, or ambulatory care is preferred.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking motivated new graduates and early-career Physician Assistants (PAs) and Family Nurse Practitioners (FNPs) who are eager to learn, grow, and make a meaningful impact. As part of our supportive, collaborative team, you’ll provide exceptional care while playing a key role in improving the health and well-being of our patients. If you’re passionate about delivering high-quality care and building a strong foundation for your future, this opportunity is made for you.

Your Impact

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results.
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and Counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation and Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education: Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.  

Who You Are  

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience gained through rotations or other settings in emergency medicine, urgent care, or ambulatory care is preferred.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking a compassionate and experienced Physician Assistant (PA) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a PA who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

#INDPM1

The Opportunity 

We’re seeking a compassionate and experienced Family Nurse Practitioner (FNP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a NP who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

#INDPM1

The Opportunity 

Note: This role is onsite at least 4 days per week in Portsmouth, New Hampshire.

The Manager of Technology Security & Governance will play a critical leadership role in safeguarding the organization’s technology environment while establishing a disciplined, enterprise-wide approach to technology governance. This leader will be responsible for advancing information security and privacy programs that protect patient and organizational data, while also designing and operating a structured intake, prioritization, and oversight process for technology initiatives.

Operating within a highly regulated healthcare environment, this role ensures the confidentiality, integrity, and availability of systems and data, while enabling thoughtful, transparent decision-making around technology investments. The Director will partner closely with IT, Compliance, Clinical, Revenue Cycle, Finance, Operations, and Executive leadership to embed security, privacy, and governance into both strategic planning and day-to-day operations.

This is an opportunity to balance strategic leadership with hands-on execution, building scalable frameworks that support growth, mitigate risk, and drive operational excellence across the enterprise.

This role is not remote. This position is based onsite at ConvenientMD headquarters in Portsmouth, NH. 

Your Impact

• Information Security Leadership
  • Lead and manage the organization’s technology security function, ensuring robust protection of systems, infrastructure, and sensitive data
  • Develop, implement, and continuously evolve comprehensive cybersecurity strategies, policies, and procedures
  • Oversee security risk management, including risk assessments, vulnerability management, remediation planning, and risk acceptance processes
  • Monitor emerging threats and lead incident response efforts, ensuring rapid, coordinated mitigation and recovery
  • Ensure appropriate safeguards are in place across clinical, financial, and operational systems, including EHRs, cloud platforms, and third-party technologies
  • Provide clear, executive-level reporting on security posture, risks, and mitigation strategies
• Privacy & Regulatory Compliance
  • Partner with Compliance and Legal to support adherence to HIPAA, HITECH, and other applicable privacy regulations
  • Contribute to the development and delivery of privacy policies, training programs, and organizational awareness initiatives
  • Support audits, regulatory inquiries, and security and privacy assessments
  • Champion a culture of security awareness and best practices across the organization
• Technology Governance & Prioritization
  • Design, implement, and manage an enterprise-wide technology governance framework, including project intake, evaluation, and prioritization
  • Establish clear criteria for assessing technology initiatives, including security, privacy, risk, regulatory impact, resource capacity, and strategic alignment
  • Partner with executive leadership to drive transparent portfolio management and prioritization decisions
  • Ensure security and privacy considerations are embedded early in project planning and solution design
• Operational Excellence & Continuous Improvement
  • Collaborate cross-functionally to deliver secure, scalable, and effective technology solutions
  • Analyze support volume and trends to identify opportunities for efficiency and reduction through technology
  • Establish and track KPIs, driving accountability, continuous improvement, and program maturity
• Strategic Partnership & Communication
  • Act as a trusted advisor to executives, clinicians, and business leaders on security, privacy, and governance matters
  • Translate complex technical and regulatory concepts into clear, actionable, business-focused insights

Who You Are 

• Experience: Minimum of 4 years of experience in healthcare technology and 4 years in IT security and governance
• Healthcare technology leader: Proven track record of building and managing high-performing security and governance programs within a healthcare environment
• Cybersecurity expert: Deep understanding of cybersecurity frameworks, threat management, incident response, and regulatory requirements in healthcare
• Strategic and hands-on operator: Ability to balance long-term strategy with day-to-day execution in a complex, regulated environment
• Clear and influential communicator: Skilled at translating complex technical concepts into business-focused insights for diverse stakeholders
• Process and governance builder: Experienced in developing policies, documentation, and structured frameworks that drive consistency, accountability, and scalability
• Collaborative partner: Trusted relationship-builder who works effectively across IT, Compliance, Clinical, and executive teams

POSITION SUMMARY: 

The Clinical Support Specialist (“CSS”) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration.

*Please note - This role requires flexibility and may require up to 5 days per week onsite or a mix of remote and onsite, varying week to week, depending on team and business priorities.* 

ESSENTIAL FUNCTIONS:

Onsite Clinical Facilitation

• Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth
• Providing technical support and assistance for telehealth visits to include room and equipment preparation
• Supporting clinicians by accessing vitals and other relevant data from the facility’s EMR
• Procurement of patient referral documents as needed
• Acting as a liaison between the clinicians and the facility staff
• Interacting with staff and/or family members as necessary
• Maintaining responsibility for proper handling and cleaning of MTC Care equipment

Behavioral Health Integration (“BHI”)

• Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company’s BHI system/software.

Clinician Support

• Providing assistance to assigned clinicians by accessing the facility’s EMR and recording relevant data into our EHR system in preparation for the clinical visit
• Working closely with the clinician to assure that patient visits run smoothly and efficiently

GENERAL REQUIREMENTS:

All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry.

EDUCATION, EXPERIENCE AND LICENSING:

• Minimum High School Diploma required
• 1+ year in a healthcare setting preferred, but not required
• Medical Assistant or CNA certification a plus

KNOWLEDGE, SKILLS AND ABILITIES:

• Basic working knowledge of medical terminology
• Experience in the use of online healthcare tools
• Proficiency in Microsoft Office Suite – Outlook, Word, Excel
• Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.
• Commitment to providing platinum-level customer service and communication
• Ability to embrace a company culture of caring and kindness

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

• A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards
• A reliable home internet connection
• A valid driver’s license and reliable mode of transportation
• The ability to travel up to 1 hour in any direction from home office to cover clinics when needed
• Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision
• Must be able to lift, push, pull up to 30 lbs. without restrictions
• Ability to remain sedentary for long periods of time while working on administrative tasks
• May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility
• Potential exposure to cleaning chemicals used within a healthcare facilities

DISCLAIMER:

This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MTC Care reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.

Lyra is seeking a Senior Account Manager for one of our newly acquired operating companies. This newly created role will serve as a strategic partner to our clients, focused on driving satisfaction, retention, and account growth. As a trusted advisor, the Senior Account Manager leads proactive client engagement, including Strategic Quarterly Business Reviews (QBRs), upsell and cross-sell conversations, and roadmap development. This is a revenue-influencing role that blends technical insight into client relationship management, requiring strong communication skills and a foundation in IT services.  At every point, from onboarding to ongoing consultations, the Senior Account Manager ensures that the client success team collects, analyzes, and then uses data to ensure that their clients are fully engaged and getting the value they expect. 

Your work as a Senior Account Manager will include several components:   

• Manage Client Relationships – Serve as the primary point of contact for assigned clients, ensuring their needs are met and expectations exceeded.
• Drive Retention & Growth – Own client renewals and proactively identify expansion opportunities to increase account value. 
• Own Upsell Conversations – Lead upsell and cross-sell discussions that align with client needs and the company’s service offerings.
• Understand the Business – Become a strategic partner by learning each client’s business model, goals, IT stack, and pain points.
• Coordinate Solutions – Work cross-functionally with service delivery, technical support, and sales to resolve issues and advocate for client needs.
• Lead QBRs & Strategy Sessions – Conduct regular account reviews, usage reports, and roadmap planning sessions with clients.
• Champion the Client Experience – Ensure a high-touch, consultative experience from onboarding through renewal. 

Our ideal Senior Account Manager of Account Management has the following qualifications:

• 4+ years of experience in client success, account management, or related B2B customer-facing roles, including at least 2 years of management experience.
• Familiarity with IT services, MSP environments, or technical support workflows is strongly preferred.
• Strong communication and relationship-building skills with clients ranging from IT managers to C-suite.
• Confidence in conducting client meetings, reviewing technical data, and leading renewal or upsell conversations.
• Comfortable and confident leading upsell conversations, positioning solutions that create additional value.
• Successfully identify and capitalize on project-based opportunities within an existing client base, leveraging established relationships to present and close upsells and expansions.
• Experience identifying and nurturing account expansion opportunities, even without a formal quota.
• Proficiency with CRM and account management tools (HubSpot preferred).
• A proactive mindset – you solve problems before they escalate.
• Strong organizational skills and attention to detail across multiple client accounts. 

This role will operate on a hybrid basis out of Portsmouth, NH and offers a compelling base compensation and performance-based bonus potential.  

If joining a team-oriented company in the tech space sounds appealing to you, let’s have a conversation! 

The Opportunity 

We’re seeking a compassionate and experienced Physician Assistant (PA) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a PA who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking a compassionate and experienced Family Nurse Practitioner (FNP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a NP who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking a compassionate and experienced Physician Assistant (PA) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a PA who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking a compassionate and experienced Family Nurse Practitioner (FNP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a NP who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking a compassionate and experienced Physician Assistant (PA) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a PA who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking a compassionate and experienced Family Nurse Practitioner (FNP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a NP who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking a compassionate and experienced Physician Assistant (PA) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a PA who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

#INDPM1

The Opportunity 

We’re seeking a compassionate and experienced Family Nurse Practitioner (FNP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a NP who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

#INDPM1

Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000

About the Role:

The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.

This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.

Key Responsibilities:

• Training & Agent Enablement

  • Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
  • Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
  • Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
  • Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
  • Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles

  Agent-Facing Knowledge & Help Content

  • Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
  • Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
  • Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.

  Member-Facing Service Content

  • Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
  • Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
  • Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.

  Agent Facing Communication

  • Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
  • Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.

  Content Governance & Optimization

  • Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
  • Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
  • Manage content calendars, updates, and version control to ensure consistency across channels and audiences.

Experience and Background Needed:

• • Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
  • Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Comfort working in a fast-paced, evolving environment with multiple priorities.
  • Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.

• Education

  • Bachelor’s degree in communications, marketing, education, organizational development or related field required

  Years of experience

  • 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design

  Technical skills

  • Knowledge management platforms
  • Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
  • Experience optimizing content for AI-driven search and automation
  • Ability to use data to inform content gaps and performance

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What We Offer:

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

We Encourage You to Apply:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

The Supplier Field Expeditor / Field Representative acts as the onsite representative at supplier facilities to ensure timely delivery, quality compliance, and adherence to contractual and technical requirements.
This role is responsible for monitoring production progress, mitigating supply chain risks, and serving as the primary point of contact between the business and the supplier to protect program schedules and product integrity.
 
Key Responsibilities
Schedule & Production Oversight
•    Monitor supplier manufacturing progress against committed schedules
•    Track critical milestones (machining, assembly, inspection, shipment)
•    Identify delays, capacity constraints, or material shortages
•    Drive corrective actions to recover schedule
Supplier Performance Monitoring
•    Ensure supplier compliance with contractual, technical, and quality requirements
•    Verify production processes align with approved documentation
•    Confirm readiness prior to shipment
•    Provide structured reporting on supplier health and risk level
Quality & Compliance Interface
•    Support surveillance of aerospace quality standards (e.g., AS9100)
•    Witness inspections or key production steps as required
•    Escalate quality non-conformances or process deviations
•    Coordinate with Quality and Engineering teams
Risk Identification & Escalation
•    Proactively identify supply chain risks (capacity, workforce, tooling, material)
•    Communicate risk exposure to  program leadership
•    Support development of mitigation and recovery plans
Cross-Functional Coordination
•    Serve as liaison between Procurement, Engineering, Quality, and the supplier
•    Facilitate resolution of technical or logistical issues
•    Support supplier improvement initiatives
 
Required Qualifications
•    5+ years experience in aerospace, manufacturing, or supply chain operations
•    Strong understanding of production processes (machining, assembly, fabrication, etc.)
•    Familiarity with aerospace quality standards (AS9100 preferred)
•    Experience with supplier management or onsite representation
•    Ability to read engineering drawings and technical documentation
•    Strong communication and escalation skills
•    Willingness to travel or be stationed at supplier sites

Salary Range: $85,000-110,000

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

This territory cover - Massachusetts, Connecticut, Rhode Island, Maine, New Hampshire, Vermont, Central & Western Pennsylvania, New York (excluding NYC), Ohio, West Virginia

Summary of Job:

The Regional Account Manager (RAM) – Rare Disease is a critical commercial role responsible for expanding the diagnosed patient population and driving appropriate treatment initiation through education-driven, data-informed field engagement. This role is designed to complement existing Regional Business Manager (RBM) coverage by placing primary emphasis on new and earlier patient identification, diagnostic pathway enablement, and referral network activation.

In rare disease markets, where growth is driven by patient identification rather than market share shifts, the Regional Account Manager focuses on uncovering diagnostic gaps, enabling earlier disease recognition, and ensuring appropriate handoff of qualified patient opportunities to RBMs for treatment initiation and account execution. The RAM serves as a field integrator across the local ecosystem and works in close collaboration with Regional Business Managers and relevant cross-functional partners

Essential Functions:

Patient Identification & Diagnostic Enablement

• Identify rare disease patients through engagement with healthcare providers, including but not limited to IM/FP, General Pediatrics, Rheumatology, Physical Therapy, Pain Management, and other non-traditional specialties
• Identify and address diagnostic gaps within targeted accounts that may delay or prevent accurate diagnosis
• Map, influence, and support local diagnostic and referral pathways to reduce time from disease suspicion to confirmed diagnosis
• Support appropriate use of diagnostic tools and specialist referrals, including utilization of approved HCP identification tools
• Serve as a field integrator to help ensure potential patients are identified throughout the diagnostic journey

Territory Strategy & Data-Driven Execution

• Develop and execute a business plan focused on patient identification and diagnostic activation
• Utilize claims data, internal analytics, Power BI mapping, and other approved data sources to identify high-probability patient opportunities
• Continuously refine targeting and territory strategy based on real-world outcomes, field insights, and performance metrics
• Analyze local and regional trends to inform short- and long-term business planning

Cross-Functional Collaboration

• Partner closely with Regional Business Managers and appropriate cross-functional partners to ensure coordinated, compliant patient identification efforts
• Execute compliant transitions of qualified patient opportunities to RBMs for treatment initiation and account execution

Compliance & Professional Conduct

• Communicate all disease, diagnostic, and product-related information in a truthful, non-misleading manner consistent with company policies and all applicable laws and regulations
• Utilize only on-label, approved materials and seek guidance from management, Compliance, or Legal when uncertainty exists
• Adhere strictly to all regulatory, compliance, and company policies, including appropriate handling of confidential patient information

Success Metrics (KPIs)

Primary Metrics

• Number of newly identified and qualified patient opportunities
• Growth in confirmed diagnoses
• Expansion of new prescriber base
• Qualified patient transitions to RBMs

Secondary Metrics

• Conversion of qualified transitions to enrollment forms
• Contribution to new patient starts
• Percentage of transitions meeting defined qualification criteria (including pedigree relevance and confirmed referral pathway)
• Educational discussions, including speaker programs and conferences

Job Requirements:

Education 

• Bachelor’s degree in science or business required. 

Experience 

• Minimum of 5 years of rare disease experience or experience selling in complex disease states preferred
• Demonstrated experience and success in patient identification, disease education, or complex diagnostic markets
• Proven ability to operate effectively in long-cycle sales environments
• Strong analytical skills with the ability to translate data into actionable territory strategies
• Demonstrated ability to influence multiple stakeholders without direct authority
• Strong verbal, written, presentation, and interpersonal communication skills
• Ability to work autonomously while maintaining strong cross-functional collaboration
• Residence within close proximity to assigned geography
• Commitment to continuous learning and professional development

Preferred Qualifications

• Experience in rare disease or other highly specialized therapeutic areas
• Demonstrated understanding of referral networks
• Strong business planning and strategic thinking capabilities
• Strong business development skills

Travel Requirements

• Requires up to approximately 70% domestic travel
• Must possess a valid U.S. driver’s license with a clean driving record
• Position requires overnight domestic travel based on regional and territory needs

Technical Skills

• Proficient in Microsoft Office Suite and CRM systems
• Comfortable with data visualization and analytics platforms

Non-Technical Skills

• Highly motivated with strong attention to detail
• Ability to manage ambiguity and complexity
• Strong problem-solving skills
• Cultural sensitivity and ability to collaborate within a multinational organization

The anticipated salary for this position will be $185,500 to $202,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company matching
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at  212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

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Job Summary

As an Inside Sales Representative, you will support the execution of Bugcrowd’s business strategy by engaging directly with prospects, customers, and partners to expand the adoption of crowdsourced security solutions. This role focuses on identifying, developing, and closing sales opportunities while collaborating with internal teams to drive revenue growth and strengthen the Bugcrowd brand.

This is a high-energy, fast-paced role within a rapidly evolving organization, requiring adaptability, strong collaboration, and a proactive approach to achieving business goals.

Essential Duties and Responsibilities

• Generate revenue by identifying and closing sales opportunities within the Commercial and Mid-Market segments, while understanding customer technical requirements and recommending appropriate solutions.
• Research and identify potential accounts, build relationships with prospects, and develop new business opportunities.
• Prepare proposals, quotations, and supporting materials to advance and close sales opportunities.
• Collaborate with partners, account executives, and internal teams to develop and close opportunities.
• Operate effectively within a channel sales environment and support partner-driven opportunities.
• Work closely with procurement stakeholders to support deal progression and successful contract execution.
• Monitor competitor activity and market trends to identify potential opportunities and strengthen sales positioning.
• Maintain strong knowledge of Bugcrowd products and services through ongoing training and enablement programs.
• Track and report key sales metrics and performance indicators.
• Manage the full sales cycle for assigned opportunities and consistently work toward exceeding quarterly and annual revenue targets.

Experience, Knowledge, Skills, and Abilities

• 1–2 years of sales experience, preferably in the technology or cybersecurity industry.
• Experience using Google Workspace tools, generating pipeline, selling into the commercial segment, and operating sales through the channel.
• Demonstrated ability to develop and sell solution-based offerings.
• Experience preparing proposals and presentations that support successful deal closure.
• Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to customers.
• Ability to build and maintain strong customer relationships while growing a book of business.
• Highly motivated, goal-oriented, and results-driven professional with a strong work ethic and positive attitude, capable of working independently as well as collaboratively within teams, and interested in building a long-term career in a dynamic, fast-growing organization.

Working Conditions and Physical Requirements

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Work Environment – This position is primarily office-based and requires working onsite at the Bugcrowd New Hampshire office five days per week in a collaborative sales environment.

Pay Range Disclosure:

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position of Inside Sales Rep is $67,400 - $74,000.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

The Opportunity 

We’re seeking a compassionate and experienced Physician Assistant (PA) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a PA who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking a compassionate and experienced Nurse Practitioner (NP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a NP who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

Regional Sales Manager – Air Solutions (Northeast Region)

We are seeking a Regional Sales Manager to join our dynamic Air Solutions team, responsible for driving growth across the greater Northeastern United States. In this role, you will serve as the applied channel lead for the region, focused on expanding LG’s Commercial Air Conditioning business throughout Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, and Pennsylvania.

As a key leader within the organization, you will develop strategy, lead talent, and build strong external partnerships to accelerate market penetration and revenue growth.

Key Responsibilities

• Build and maintain strong relationships with internal teams, channel partners, engineering firms, contractors, and owners to identify market needs, trends, and growth opportunities.
• Lead and develop a team of regional sales engineers to drive performance across the applied representative channel and achieve regional sales and margin objectives.
• Serve as the primary point of contact for third-party channel partners, strengthening long-term strategic relationships.
• Develop and execute regional commercial account strategies and action plans to meet business plan objectives for the process cooling segment.
• Qualify channel opportunities and manage the sales pipeline providing accurate monthly forecasts for awards and revenue.
• Communicate regularly with Air Solutions leadership regarding pipeline status, market dynamics, and business performance.
• Ensure high levels of customer support by coordinating efforts across the sales team, customer call center, and field support teams.
• Provide voice-of-customer and market insights to optimize LG’s regional offerings and overall value proposition.
• Act as the internal subject matter expert and customer advocate, influencing product development and process roadmap decisions.
• Collaborate with marketing and engineering teams to create compelling sales presentations and proposals that clearly articulate LG’s value proposition and differentiation.
• Represent LG at industry events, strengthening brand visibility while deepening existing relationships and cultivating new ones.

Job Requirements

• Bachelor’s degree required; MBA preferred.
• Minimum of 10 years of progressive experience in sales, sales leadership, applied representative management, and/or large account management, with a proven record of driving growth and managing complex commercial projects.
• Strong technical expertise within the Commercial Air Conditioning industry; VRF experience preferred.
• Experience with process cooling systems including scroll chiller products preferred.
• Demonstrated ability to build and sustain strong professional relationships.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint), Adobe Writer, Visio, and standard Windows applications.
• Strong business acumen with the ability to think strategically across sales, marketing, operations, finance, and account P&L management.

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