Job Summary

As the project manager, you will be managing:

• Contract + compliance complexity (FAR/DFARS, reporting, audits)
• Research + engineering uncertainty (changing technical direction)
• Multi-stakeholder coordination (gov sponsors, TAs, internal eng/research)
• Milestone-driven funding risk (miss a deliverable → real consequences)

Essential Duties and Responsibilities

• Manage the full project lifecycle for government security and testing contracts, from initiation and planning through execution, monitoring, and closure.
• Develop and maintain comprehensive project plans, including scope, schedule, budget, and risk management strategies in accordance with federal standards.
• Coordinate internal resources and external partners for the execution of projects.
• Ensure all project deliverables adhere to contract requirements, security protocols, and strict government compliance standards.
• Proactively identify potential project risks and develop mitigation strategies, escalating critical issues to leadership as needed.
• Facilitate regular project status meetings, compiling and presenting status reports to both internal and client stakeholders.
• Support public sector growth by assisting in capture management, providing operational expertise and technical writing for new RFPs, RFIs, and grant proposals.

Education, Experience, Knowledge, Skills, and Abilities

• Experience: Minimum of 3 years of project management experience, specifically managing Federal government contracts. Must understand direct costs, indirect costs, and principles of cost accounting, and ability to work with  the finance organization for invoicing. 
• Security Domain Knowledge: Solid Understanding of the offensive security lifecycle and vulnerability research.
• Soft Skills: Demonstrated ability to communicate effectively and manage relationships with government officials and technical teams.

Preferred Experience

• Clearance: Ability to obtain and maintain a relevant government security clearance.
• Technical Certification: A relevant security certification (e.g., CISSP, Security+).
• Certification: PMP (Project Management Professional) or equivalent project management certification.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time with travel to client sites

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is: $129,280 - $161,600

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary 

Bugcrowd is seeking a highly skilled Technical Engagement Manager (TEM) to join our team and own the technical onboarding, implementation and rollout of our Bug Bounty, Vulnerability Disclosure and Pentest programs for our customers.   

As a key technical resource, you will work closely with customers and internal teams to ensure successful program launches and ongoing adoption.  You’ll serve as a trusted advisor on technical aspects of Bugcrowd’s platform and security delivery models, helping customers configure and operationalize their security programs. 

Essential Duties and Responsibilities 

Technical Implementation and Onboarding

• Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability, and/or Pentest programs for new and existing customers.  
• Lead and drive ongoing technical program execution through structured engagements, including kickoff meetings, walkthroughs, and both regular and ad hoc program reviews with customers and internal stakeholders. 

Customer Engagement and Support

• Act as a technical point of contact during program launches, ensuring smooth transitions and early success
• Provide guidance on vulnerability triage, communication workflows, and integration best practices
• Provide clear communication and practical support for ongoing pentest or bounty projects, ensuring on-time delivery.
• Collaborate closely with the Customer Experience Managers and sales teams to align technical delivery with customer expectations.  

Cross Functional Collaboration

• Assist in developing and improving internal onboarding playbooks, technical documentation, and enablement materials. 
• Actively collaborate with other team members within the delivery teams to contribute to project success.
• Contribute to problem-solving discussions and proactively identify potential issues.
• Support continuous improvement of delivery processes to drive consistency, quality and scalability. 

Stakeholder and Timeline Management:

• Serve as the primary point of contact, providing proactive status updates and managing expectations with both internal and external stakeholders throughout the project lifecycle.
• Effectively manage program timelines and dependencies, proactively identifying and mitigating potential delays to ensure on-time delivery.

Education, Experience, Knowledge, Skills, and Abilities

• 2+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services.  
• Knowledge of pentest, bug-bounty and red-team methodologies.
• Strong problem solving skills and ability to manage multiple projects simultaneously
• Excellent written & verbal communication with customer facing mindset
• Ability to work collaboratively in a cross functional environment. 

Preferred Experience

• Experience creating documentation and policies to support the role (blogs, collateral, etc).
• Familiar with at least one scripting language (python, ruby, bash, etc) to a degree of proficiency that simple tools can be made to help automate tasks, workflow, etc.

Working Conditions and Physical Requirements

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is: $71,040 - $88,800.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary 

As a Product Security Engineering Manager, you will set strategy and lead execution of our application security, platform security, and federal (FedRAMP) programs. You will grow and mentor a geographically distributed team of security engineers. If you are passionate about building secure-by-default systems, embedding security throughout engineering, and love getting your hands dirty in the technical details while empowering a team, we want to meet you.

Essential Duties and Responsibilities

• Drive Team Excellence: Lead, grow, and empower a high-performing team of product security engineers, fostering a culture of engineering excellence, psychological safety, and continuous learning
• Drive the Secure SDLC: Own and evolve our secure development lifecycle. You will drive "shift-left" initiatives across architecture reviews, threat modeling, SAST/DAST, continuous end-to-end testing, and advanced fuzzing
• Architect Secure Foundations: Design and launch a Security Foundations program focused on secure-by-default engineering. Your goal isn't just to find bugs, but to systematically eradicate entire classes of vulnerabilities through paved roads and developer guardrails
• Spearhead FedRAMP Initiatives: Own the security roadmap and day-to-day operations of our FedRAMP program

Education, Experience, Knowledge, Skills, and Abilities 

Experience & Leadership

• Deep Technical Background: 7+ years of experience in cybersecurity, with a focus on Product Security, Application Security, or Platform Security
• Leadership Experience: 2+ years of experience directly managing and mentoring a team of security engineers
• Program and Project Management: Demonstrable experience driving sustained improvement and managing complex projects that span multiple teams and business units
• Clear Communication: Excellent communication skills with a proven ability to build strong partnerships with software engineering, DevOps, and product management teams, and operations teams

Technical Skills

• Secure SDLC Mastery: Deep, hands-on experience integrating security into modern CI/CD pipelines. You are highly proficient in threat modeling, architecture reviews, implementing automated testing (SAST, DAST, SCA, Fuzzing), and SDLC program management
• Software Engineering: Fluency in at least one or more modern programming languages (e.g., Python, Go, Ruby, Java) to facilitate code reviews, script automation, and build out security tooling
• Cloud & Platform Security: Strong understanding of cloud-native architectures (AWS, GCP, or Azure), containerization (Kubernetes, Docker), Linux, and Infrastructure as Code (Terraform)
• Compliance as Engineering: Practical experience supporting compliance requirements such as Fedramp (preferred), PCI, SOC2, ISO27001, NIST 800-53

Bonus Points (Preferred but not required)

• Previous experience managing, triaging, or actively participating in Bug Bounty programs
• A background in building "paved roads" or secure-by-default internal libraries to eliminate entire classes of vulnerabilities
• Experience working within a fast-paced, high-growth security or SaaS company

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent.

The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for this position is $176,000 - $242,000.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

We’re seeking a hands-on Manager for the AI and Data Science team. This role will manage a high-performing team dedicated to developing data-driven and AI-powered systems that significantly enhance our offensive security capabilities. Your primary focus (70%) will be on setting the technical direction, guiding the team in building scalable data pipelines, and training and deploying predictive models to solve complex cybersecurity challenges. This leadership role also includes mentoring and managing the team. This position is ideal for someone who excels in the technical execution of AI and Data engineering and is ready to lead the development of our next-generation, AI-driven preemptive cybersecurity product alongside a group of exceptional engineers.

Essential Duties and Responsibilities

• Lead Technical Strategy & Execution: Define and drive the technical roadmap for AI, ML, and data systems, overseeing development, deployment, and operationalization to ensure robust performance, scalability, and direct alignment with key business strategy and requirements.
• Team Leadership & Mentorship: Lead, mentor, and grow a small high-performing team of data scientists and ML engineers, cultivating a culture of technical excellence, accountability, and continuous learning.
• AI/ML/Generative Systems Development: Direct the entire lifecycle—from design to deployment—of robust data pipelines, scalable model training, and innovative AI/ML applications. Focus on leveraging these systems to significantly boost analyst and hacker productivity across critical offensive security use cases.
• Model Development and Platform Integration: Guide the development, tuning, deployment, and MLOps of Machine Learning models for cybersecurity. Ensure secure and compliant integration of cutting-edge generative AI models (via platforms like AWS Bedrock, OpenAI, Anthropic) with internal APIs and sensitive security datasets.
• Data Architecture Governance: Architect, govern, and optimize large-scale, high-performance data pipelines essential for securely and efficiently processing massive vulnerability, asset, and activity datasets sourced from various environments.
• Security & Scalability Partnership: Collaborate closely with infrastructure teams to architect AI workloads and data pipelines that meet stringent requirements for security, efficiency, and scalability, particularly within multi-tenant and regulated environments (e.g., FedRAMP, SOC2).
• Cross-Functional Collaboration: Serve as the primary technical subject matter expert and liaison, partnering with security research, product, and platform teams to translate complex offensive security challenges into robust, data-driven automation and intelligence solutions.
• Continuous MLOps Improvement: Establish and manage best-in-class MLOps practices, including CI/CD pipelines, comprehensive evaluation frameworks, and robust monitoring/observability tools to ensure the continuous improvement and reliability of all data and AI systems.
• API Design & Integration: Oversee the design of robust, high-availability APIs and interfaces that facilitate seamless, scalable interaction between LLM agents and internal systems (such as the MCP server) for crucial tasks like search, data enrichment, and automated decision support.

Education, Experience, Knowledge, Skills, and Abilities

• 5+ years of experience in Data Science, ML Engineering, or Data Engineering, with 2+ years in a technical leadership or team lead role.
• Strong architectural understanding of LLM technologies, RAG architectures, prompt engineering, ML Ops, and secure API integration with AI systems.
• Deep expertise with Python, AWS services (S3, Lambda, Batch, Glue, Bedrock, Step Functions, Redshift), and ML frameworks.
• Proven experience successfully leading a team to build and deploy end-to-end ML pipelines—from data ingestion to model deployment, monitoring, and MLOps.
• Ability to design, manage, and govern secure data architectures for large-scale, multi-tenant, and high-security environments.
• Excellent communication skills with a demonstrated ability to mentor engineers, influence technical direction, and present complex concepts to both technical and non-technical audiences.

Preferred Experience

• Deep knowledge of offensive security workflows (bug bounty, vulnerability research, red teaming) and the associated datasets.
• Experience successfully deploying and operating AI solutions within regulated environments (FedRAMP, SOC2).
• Experience and knowledge of software security
• Master’s degree or higher in Computer Science, Information Systems, or a related quantitative field.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is: $137,600 - $212,850.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

We are looking for a detail-oriented and analytical Software Engineer to join our Integration Engineering team. In this role, you will be responsible for ensuring the design and development of cloud native API first platform for our patented data and AI-powered Security Knowledge Platform™. We aim to create a new era of modern crowdsourced security that outpaces threat actors.

Essential Duties and Responsibilities

• Expertise in scalable API first architecture, service patterns, and robust API standards for third-party integrations
• Expertise in the transition to Cloud native architecture
• Expertise in AI tools adaptation and strategic outcome oriented responsibility
• Driving modernization efforts toward a highly reliable, service-oriented platform.
• Building and maintaining integrations connecting our platform with customer systems, security tools, workflow engines, and more.
• Helping evolve our platform into a robust, service-oriented architecture with high reliability.
• Creating consistent service patterns and ensuring strong guarantees around interfaces and performance.
• Improving internal engineering tools that support security triage and vulnerability workflows.
• Collaborating with designers using our accessible and standards-compliant design system (bugcrowd.design).
• Ensuring high accessibility, stability, and performance across integration workflows.
• Deep knowledge of Kafka or similar event streaming platforms.
• Mentoring engineers across multiple teams and contributing to engineering excellence.

People Manager Responsibility

• This position does not have management responsibilities.

Education, Experience, Knowledge, Skills, and Abilities

• 3+ years of experience
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Experience in Cyber security domain
• Strong technical skills.
• Deep understanding of AI tools and scalability, security, and reliability. 
• Expertise in cloud-native API and microservices architecture.
• Experience with enterprise UI frameworks.
• Strong background in agile delivery, backlog management, and stakeholder communication.
• Excellent problem-solving, prioritization, and decision-making skills.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Work Environment - Primarily remote, with occasional in-person presence as needed.

ADA Statement: 

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.

Job Summary 

The Enterprise Account Executive (AE) at Bugcrowd is responsible for developing and executing a strategic sales plan to acquire new enterprise customers and expand existing relationships within a defined territory. You will be instrumental in positioning Bugcrowd's platform and services as essential components of a modern, proactive security strategy.

Essential Duties and Responsibilities  

• Drive the full sales cycle from prospecting and lead qualification to negotiation and closing multi-million dollar deals within the enterprise segment.
• Develop and maintain a strong understanding of the cybersecurity landscape, competitive offerings, and Bugcrowd's unique value proposition.
• Establish strong relationships with key stakeholders, including CISO/VP-level security executives, procurement, and technical teams.
• Accurately forecast sales opportunities and maintain a robust pipeline using CRM tools (e.g., Salesforce).
• Collaborate cross-functionally with Sales Engineering, Customer Success, and Product teams to ensure a seamless customer experience.
• Create and deliver compelling, customized sales presentations and proposals that clearly articulate the ROI of Bugcrowd's solutions.
• Represent Bugcrowd at industry conferences, trade shows, and customer events to build brand awareness and generate new leads.
• Negotiate contracts and commercial terms effectively, ensuring favorable outcomes for both the customer and Bugcrowd.

Education, Experience, Knowledge, Skills, and Abilities 

• 5+ years of successful quota-carrying sales experience selling complex B2B SaaS solutions, preferably in the cybersecurity or risk management space.
• Demonstrated history of consistently achieving or exceeding annual sales targets ($1M+ quota) in an Enterprise or Strategic Account role.
• Expertise in managing large, complex sales cycles (6-12 months) and navigating multi-threaded organizational structures.
• Proven ability to prospect, build pipeline, and close deals with Fortune 500/Global 2000 organizations.
• Strong understanding of modern security testing methodologies (e.g., pen testing, bug bounty, vulnerability disclosure).

Preferred Experience

• Prior experience selling crowdsourced security, Bug Bounty, or Attack Surface Management solutions.
• Familiarity with Salesforce and sales engagement tools.
• A four-year degree from an accredited university.

Working Conditions and Physical Requirements

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is: $116,800. - $160,600.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

This Senior Full Stack Engineer engineer role in which you lead technical efforts across multiple teams or subsystems, owning system architecture and development across the stack. A Senior Software Engineer drives technical innovation, acts as a mentor and process advocate, driving improvements that scale beyond a single team. You will exercise high discretion over technical decisions and influence department-level business outcomes. Providing strong leadership within and across scrum teams to align execution with architectural vision.

Essential Duties and Responsibilities

• Proactively research, prototype, and introduce new technologies or architectural approaches that improve team or org-wide capabilities.
• Own the reliability, observability, and operational excellence of key systems—ensuring they meet or exceed defined SLAs.
• Actively mentor and sponsor engineers across levels, fostering career growth and encouraging broader technical participation.
• Continuously evolve team processes, driving scalable improvements in delivery, quality, and collaboration.
• Drive impact at the team and cross-team level.
• Provide strong technical leadership across one or more scrum teams, aligning execution with architectural vision and business goals.

Education, Experience, Knowledge, Skills, and Abilities

• 6-8 years of experience of software development experience
• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong proficiency in TypeScript and modern JavaScript.
• Extensive experience with React and JavaScript web development frameworks (Next.js preferred)
• Familiarity with OAuth2, JWT, and other authentication/authorization frameworks.
• Experience with CI/CD pipelines and cloud deployment platforms (Vercel, AWS, Azure, or GCP)
• Experience with ORM frameworks and relational databases (Prisma, Drizzle, PostgreSQL)
• Strong understanding of integration patterns (pub/sub, webhook, ETL, etc.).
• Excellent debugging, analytical, and problem-solving skills.

Preferred Experience

• Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.) and AI application development
• Experience building AI automation workflows with n8n or similar platforms (Make, Zapier, Temporal)
• Experience with embeddings, prompt engineering, and semantic search
• Familiarity with AI orchestration frameworks and agent-based systems

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time with travel to client sites

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position of Senior Full Stack Engineer is: $140,400 - $175,500.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary
We’re looking for a Senior Revenue Operations & Deal Desk professional to serve as a key partner across Sales, Finance, Legal, Customer Experience, and other cross functional partners driving alignment and operational excellence across the quote-to-cash process. This role owns end-to-end order management, ensuring accuracy, speed, and compliance while enabling scalable deal structures. You will leverage data to provide proactive insights into pipeline health, deal trends, and performance, helping sales leaders make informed decisions. In addition, you will support annual planning, including territory design, quota setting, process improvement and go-to-market execution.

Essential Duties and Responsibilities

• Revenue Operations & Planning: Support annual planning (territories, coverage, segmentation) and build reporting for pipeline health, deal trends, and sales performance.
• Data Integrity & Cross-functional Partnership: Audit and maintain data integrity across Salesforce and related systems, partnering with Business Systems, Finance, and other teams for operational alignment.
• Order Management & Compliance: Own day-to-day order management, including quote review, approvals, and accurate booking execution in compliance with internal policies.
• Deal Structuring & Escalation: Partner with Sales to structure deals efficiently and act as the primary escalation point for complex or non-standard deals to unblock and move them forward.
• Deal Desk Management: Manage intake and prioritization of deal desk requests, ensuring timely turnaround and adherence to SLAs.
• Policy & Governance: Enforce compliance with bookings policy and Rules of Engagement (ROE), identifying and flagging risks in deal structure, approvals, and data quality.
• Process Improvement: Identify inefficiencies across deal desk and quote-to-cash workflows, driving scalable process improvements and partnering with Business Systems on system enhancements.
• Reporting & Sales Support: Support Sales teams with proactive reporting for QBRs, pipeline reviews, forecast calls, and provide simplified dashboards for sales leadership.

Required Experience

• 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk in a SaaS or high-growth environment.
• Proven ownership of end-to-end quote-to-cash processes, including deal structuring, pricing/discounting, approvals, and order management.
• Strong proficiency in Salesforce (or similar CRM), Excel, and reporting tools.
• Strong analytical skills with the ability to translate data into actionable insights on pipeline, forecasting, and performance.
• Solid understanding of SaaS metrics (e.g., ACV/ARR, pipeline coverage, conversion) and sales processes.

Preferred Experience

• Experience partnering cross-functionally with Finance, Legal, Customer Success, and Business Systems.
• Experience supporting annual planning (territories, quotas, capacity) and building reporting to inform decisions.
• Experience with Clari or similar forecasting/pipeline management tools is a plus.

Job Summary
We’re looking for a Senior Revenue Operations & Deal Desk professional to serve as a key partner across Sales, Finance, Legal, Customer Experience, and other cross functional partners driving alignment and operational excellence across the quote-to-cash process. This role owns end-to-end order management, ensuring accuracy, speed, and compliance while enabling scalable deal structures. You will leverage data to provide proactive insights into pipeline health, deal trends, and performance, helping sales leaders make informed decisions. In addition, you will support annual planning, including territory design, quota setting, process improvement and go-to-market execution.

Essential Duties and Responsibilities

• Revenue Operations & Planning: Support annual planning (territories, coverage, segmentation) and build reporting for pipeline health, deal trends, and sales performance.
• Data Integrity & Cross-functional Partnership: Audit and maintain data integrity across Salesforce and related systems, partnering with Business Systems, Finance, and other teams for operational alignment.
• Order Management & Compliance: Own day-to-day order management, including quote review, approvals, and accurate booking execution in compliance with internal policies.
• Deal Structuring & Escalation: Partner with Sales to structure deals efficiently and act as the primary escalation point for complex or non-standard deals to unblock and move them forward.
• Deal Desk Management: Manage intake and prioritization of deal desk requests, ensuring timely turnaround and adherence to SLAs.
• Policy & Governance: Enforce compliance with bookings policy and Rules of Engagement (ROE), identifying and flagging risks in deal structure, approvals, and data quality.
• Process Improvement: Identify inefficiencies across deal desk and quote-to-cash workflows, driving scalable process improvements and partnering with Business Systems on system enhancements.
• Reporting & Sales Support: Support Sales teams with proactive reporting for QBRs, pipeline reviews, forecast calls, and provide simplified dashboards for sales leadership.

Required Experience

• 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk in a SaaS or high-growth environment.
• Proven ownership of end-to-end quote-to-cash processes, including deal structuring, pricing/discounting, approvals, and order management.
• Strong proficiency in Salesforce (or similar CRM), Excel, and reporting tools.
• Strong analytical skills with the ability to translate data into actionable insights on pipeline, forecasting, and performance.
• Solid understanding of SaaS metrics (e.g., ACV/ARR, pipeline coverage, conversion) and sales processes.

Preferred Experience

• Experience partnering cross-functionally with Finance, Legal, Customer Success, and Business Systems.
• Experience supporting annual planning (territories, quotas, capacity) and building reporting to inform decisions.
• Experience with Clari or similar forecasting/pipeline management tools is a plus.

Job Summary

Bugcrowd is seeking a versatile security technical program manager to drive multiple keystone programs and ensure the engineering team continues down a path of success. You will drive multiple programs, drive a culture of accountability, and enable engineering to own security. The role requires excellent communication skills as the cybersecurity department liaises with all other departments within the company.

Essential Duties and Responsibilities

• Own the Vulnerability Management Program: With the support of the security engineering team, prioritize, communicate, and drive a culture of ownership across business units for security issues
• Drive Metrics and Program Review: Leverage metrics and regular program review to transparency communicate performance and drive accountability with both peer teams and upper management
• Project Leadership: Provides expert leadership to highly visible and multi-faceted projects while motivating and fostering coordination across teams. Work closely with Software Engineers, Engineering leaders, Product Managers and other teams across geographies (US, IN, AUS)
• Continuous Improvement: Build and improve project management tools, ongoing practices and mentor the team around best practices
• Business Management: Help with organizational functions such as calendar management and vendor coordination for TISO and CI&SO.

Education, Experience, Knowledge, Skills, and Abilities 

• Bachelor's degree in engineering, computer science or relevant field, or equivalent practical experience.
• 5+ years of experience in technical program management.
• 2+ years exposure to security (preferred), site reliability engineering, or software engineering
• Ability to understand IT concepts such as web applications and servers, and be relatively tech savvy

Working Conditions and Physical Requirement

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Environment - remote, work-from-home 100% of the time

Job Summary

As a Sales Development Representative (SDR) you will be on the forefront of growing and developing a new category within the cybersecurity industry. Being on the leading edge of this technical frontier provides you a rewarding experience and opportunity. You will play a critical role in fueling our sales pipeline by connecting with key stakeholders in priority accounts. You’ll work closely with Account Executives, Marketing, and RevOps to uncover and qualify high-value opportunities within our ICP accounts, and execute multi-touch outreach strategies. This is an individual contributor role ideal for someone who is motivated, enthusiastic, passionate about technology, curious about cybersecurity, and hungry to grow into a closing sales role. You’ll be on the front lines of our account-based strategy, helping top organizations discover the power of the crowd. Growth mindset wanted!

Essential Duties and Responsibilities

• Achieve and exceed daily, weekly and monthly quotas of activity volume (50+ dials/day), pre-qualified meetings scheduled and held, new opportunities created, and newly generated pipeline and revenue
• Own outbound prospecting into your designated segment ICP accounts in coordination with marketing and sales.
• Prioritize outreach efforts based on intent data (e.g., 6sense 6QA accounts), AE-targeted lists, and tiering models.
• Conduct thorough account research to identify the right personas and tailor personalized 1:1 outreach based on their needs.
• Deliver multi-channel outreach (calls, emails, LinkedIn) using persona-specific messaging and established frameworks.
• Qualify all accounts/contacts prior to scheduling an intro meeting with your AE. Validate qualification criteria on the meeting held with your AE.
• Follow up on high-value inbound leads (e.g., demo requests, contact forms) with urgency and qualification discipline.
• Collaborate with AEs and cross-functional teams to drive strategy, share feedback, iterate on messaging, and align on top targets.
• Track activities and outcomes in Salesforce with high attention to detail and organization.
• Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers
• From time to time, assist in organizing territory events.

Knowledge, Skills, and Abilities

• Strong desire to move into a closing role.
• 1+ year of outbound prospecting experience preferred, ideally in a B2B SaaS environment.
• Ability to build relationships at all levels of an organization over phone and email.
• Strong written and verbal communication skills; confident speaking with Director,VP, and C-level contacts.
• High curiosity and willingness to learn about cyber sec., threat intelligence, and vulnerability mgmt
• Proven ability to research accounts and personalize outreach based on buyer personas business initiatives
• Strong organizational habits and time management; comfortable working in a fast-paced, target-driven environment, results-driven, and a proactive nature appreciated and rewarded.
• Proficiency with Salesforce, LI Sales Navigator, Outreach, and/or similar sales tools preferred.
• Resilience, grit, and a growth mindset—motivated by feedback, KPIs, and continuous improvement.

Working Conditions & Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - hybrid in the office and work-from-home.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position of Sales Development Representative is: $44,160 - $60,720.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

As a Channel Account Manager you will be responsible for building out and supporting our ecosystem of partners spanning system integrators (SIs), consultants, value added resellers (VARs), managed security services providers (MSSPs) and strategic alliances. You will lead the recruitment and enablement of these partners and work closely with them and the associated account teams to drive end user adoption of Bugcrowd’s products and services.

Responsibilities

• This role ties to an individual territory with expectations to identify, recruit, and enable system integrators, consultancy, VARs, and MSSPs who service our mutual customers and prospects.
• Develop and execute GTM partner plans that drive quantifiable results (sell with/sell through/sell through partner enablement, incentives, events, and joint product and services offerings.
• Partner with Account Teams + Sales Engineering to communicate Bugcrowd’s value to our prospective and signed partners to become a valued and strategic cyber security partner.
• Work with sales management and other internal resources (Professional Services, Product, Sales Engineering, Customer Success) to define the specific engagement for partners and mutual prospects.
  Negotiate and sign partners to drive Bugcrowd product + service adoption and partner differentiation and profitability.

Knowledge, Skills, and Abilities

• 2+ years in sales or channel sales and preferably prior experience selling
• Ability to describe complex topics in a clear, concise manner and can effectively present and position product + service offerings to partners and prospects (C suite, practice leads, engineers and `industry
  thought leaders)
• Prior experience working in early stage channel growth
• Excellent written, verbal, visual communication skills and strong work ethic
• Ability to travel. (25%-50%)
• Previous experience and relationships with pan-European security VARs preferred. Relationships in UK,
  DACH, or Benelux are desired
• Supporting cyber security products preferred
• Previous experience and relationships with security VARs preferred
• Experience working in public sector is a bonus
• AWS Marketplace experience is a bonus

Working Conditions and Physical Requirements

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Environment - remote, work-from-home 100% of the time.

ADA Statement

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.

Job Summary

As an Inside Sales Representative, you will support the execution of Bugcrowd’s business strategy by engaging directly with prospects, customers, and partners to expand the adoption of crowdsourced security solutions. This role focuses on identifying, developing, and closing sales opportunities while collaborating with internal teams to drive revenue growth and strengthen the Bugcrowd brand.

This is a high-energy, fast-paced role within a rapidly evolving organization, requiring adaptability, strong collaboration, and a proactive approach to achieving business goals.

Essential Duties and Responsibilities

• Generate revenue by identifying and closing sales opportunities within the Commercial and Mid-Market segments, while understanding customer technical requirements and recommending appropriate solutions.
• Research and identify potential accounts, build relationships with prospects, and develop new business opportunities.
• Prepare proposals, quotations, and supporting materials to advance and close sales opportunities.
• Collaborate with partners, account executives, and internal teams to develop and close opportunities.
• Operate effectively within a channel sales environment and support partner-driven opportunities.
• Work closely with procurement stakeholders to support deal progression and successful contract execution.
• Monitor competitor activity and market trends to identify potential opportunities and strengthen sales positioning.
• Maintain strong knowledge of Bugcrowd products and services through ongoing training and enablement programs.
• Track and report key sales metrics and performance indicators.
• Manage the full sales cycle for assigned opportunities and consistently work toward exceeding quarterly and annual revenue targets.

Experience, Knowledge, Skills, and Abilities

• 1–2 years of sales experience, preferably in the technology or cybersecurity industry.
• Experience using Google Workspace tools, generating pipeline, selling into the commercial segment, and operating sales through the channel.
• Demonstrated ability to develop and sell solution-based offerings.
• Experience preparing proposals and presentations that support successful deal closure.
• Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to customers.
• Ability to build and maintain strong customer relationships while growing a book of business.
• Highly motivated, goal-oriented, and results-driven professional with a strong work ethic and positive attitude, capable of working independently as well as collaboratively within teams, and interested in building a long-term career in a dynamic, fast-growing organization.

Working Conditions and Physical Requirements

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Work Environment – This position is primarily office-based and requires working onsite at the Bugcrowd New Hampshire office five days per week in a collaborative sales environment.

Pay Range Disclosure:

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position of Inside Sales Rep is $67,400 - $74,000.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

Bugcrowd is looking for a creative, enterprising, and intrinsically motivated individual to join our growing Customer Experience Specialist Team. As the Customer Experience Specialist, you’ll be part of an impactful team of individuals directly responsible for helping ensure the success of each and every program on the Bugcrowd platform; of which, there are a good many - and growing daily!

As the Customer Experience Specialist, you will work directly with our SMB customers throughout the entire customer lifecycle. You will be expected to drive results that tie back to strategic business goals for your team’s goals. The Customer Experience Team is integral in creating and articulating a clear path to success for clients, as well as providing technical guidance across a wide variety of situations.

This position will report to the Senior Manager of Customer Experience.

Essential Duties & Responsibilities

This is an exciting opportunity to play an integral part in Bugcrowd’s Customer Experience  program.   We expect you to be an extremely experienced and incredibly well organized and meticulous person with the communication, technical, and soft skills needed to thrive in and drive our fast-paced environment.   Personal attention to detail and keen enthusiasm for collaboration with our teams are requirements for success.   You are expected to thrive - not in a silo, but in an incredibly well-resourced, supportive, customer fueled environment.  

In this CES role, you will perform the following tasks:

• Customer and Program Strategy: Understand client requirements, manage expectations, and implement actionable strategies to ensure successful program delivery.
• Submission and Ticket Management: Own the review and resolution of the aging submissions queue in Freshdesk, coordinating with customers, researchers, and internal teams.
• Customer Advocacy and Product Feedback: Act as a customer advocate, providing invaluable input and guidance to the Product team by collecting, analyzing, and interpreting client and team feedback.
• Customer Experience Management (CEM) Support: Provide direct support to CEMs, including general administrative tasks, managing client issues, credentials, and assisting with meeting preparation and follow-up.
• Documentation and System Administration: Provide detailed documentation for all client interactions and diligently document processes, client notes, and strategic plans in Gainsight, Salesforce, and Freshdesk; also create programs in the Bugcrowd Platform.
• Data Analysis and Insight: Leverage tools like Gainsight, Salesforce, and Tableau to identify trends, pursue opportunities, and escalate or remediate operational gaps.
• SLA-Driven Inquiry Response: Address customer inquiries promptly according to specific Service Level Agreements (SLAs) and ensure the team maintains clear expectations for response times.
• Project Oversight and Coordination: Review project requirements, identify interdependencies across internal and external departments, delegate responsibilities, and ensure timely completion of work.
• Customer Journey and Retention Ownership: Ensure the execution of key customer journey touchpoints (onboarding, performance reviews, retention) and own the entire renewal lifecycle for the Shared Success segment.
• Communication and Confidentiality: Communicate effectively with clients (low-touch and tech-touch) via email and Zoom, monitor inbound channels (Slack, CEM email), handle complex issues, and maintain the confidentiality of sensitive information.

Education, Experience, Skills, & Abilities

• Exceptional Communication and Diplomacy: Empathetic, diplomatic, honest communicator, with demonstrable mastery of written and verbal communication and the ability to explain complex concepts to diverse audiences.
• Customer Obsession: A passion for understanding, driving, and improving customer adoption, and a genuine focus on customer success.
• Problem-Solving and Resilience: Able to independently find solutions to both technical and non-technical problems, possessing good troubleshooting skills, and resilient and adaptable to change.
• Strategic Thinking and Execution: The ability to think strategically, coupled with a willingness to execute and build from the ground up with a "no task too small" mindset.
• Workload Management and Prioritization: High capacity for managing, prioritizing, and balancing customer and organizational workload (meetings, tasks, admin work, email, project work, etc.) with minimal supervision.

Preferred Experience

• Security Domain Knowledge: Understanding of common attack vectors and methodologies in testing, and the ability to explain common security vulnerabilities (e.g., OWASP top ten).
• Technical Savvy and Tool Expertise: Technically savvy with an interest in leveraging data, analytics, and automation to drive demonstrable ROI, and Power User/Expertise in tools like Gainsight, Slack, and Salesforce.
• Command Line Familiarity: Familiarity with and capable of using command line tools and utilities, specifically Bash, SSH, and grep.

Working Conditions

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and/or standing - Must be able to remain in a stationary position 50% of the time

Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

Job Summary 

As a Channel Account Manager you will be responsible for building out and supporting our ecosystem of partners spanning consultants, value added resellers (VARs), managed security services providers (MSSPs) and strategic alliances. You will lead the recruitment and enablement of these partners and work closely with them and the associated account teams to drive end user adoption of Bugcrowd’s products and services.

Essential Duties and Responsibilities 

• This role ties to an individual territory with expectations to identify, recruit, and enable consultants, VARs, and MSSPs who service our mutual customers and prospects.
• Develop and execute GTM partner plans that drive quantifiable results (sell with/sell through/sell through partner enablement, events, and joint product and services offerings.
• Partner with Account Teams + Sales Engineering to communicate Bugcrowd’s value to our prospective and signed partners. 
• Work with sales management and other internal resources (Professional Services, Product, Sales Engineering, Customer Success) to define the specific engagement for partners and mutual prospects.
• Negotiate and sign partners to drive Bugcrowd product + service adoption through partner differentiation and profitability.
• Ability to travel. (25%-50%)

Education, Experience, Knowledge, Skills, and Abilities

• 2+ years in sales or channel sales 
• Ability to describe complex topics in a clear, concise manner and can effectively present and position product + service offerings to partners and prospects (C suite, practice leads, engineers and industry thought leaders)
• Prior experience working in early stage channel growth
• Excellent written, verbal, visual communication skills and strong work ethic

Preferred Experience

• Previous experience and relationships with US security VARs preferred. 
• Supporting cyber security products preferred
• AWS Marketplace experience is a bonus

Working Conditions and Physical Requirements

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is: $83,200 - $114,400.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

As a Senior Channel Manager you will be responsible for building out and supporting our ecosystem of partners spanning system integrators (SIs), consultants, value added resellers (VARs), managed security services providers (MSSPs) and strategic alliances. You will lead the recruitment and enablement of these partners and work closely with them and the associated account teams to drive end user adoption of Bugcrowd’s products and services.

Responsibilities

• This role ties to an individual territory with expectations to identify, recruit, and enable system integrators, consultancy, VARs, and MSSPs who service our mutual customers and prospects.
• Develop and execute GTM partner plans that drive quantifiable results (sell with/sell through/sell through partner enablement, incentives, events, and joint product and services offerings.
• Partner with Account Teams + Sales Engineering to communicate Bugcrowd’s value to our prospective and signed partners to become a valued and strategic cyber security partner.
• Work with sales management and other internal resources (Professional Services, Product, Sales Engineering, Customer Success) to define the specific engagement for partners and mutual prospects.
  Negotiate and sign partners to drive Bugcrowd product + service adoption and partner differentiation and profitability.

Education, Experience, Knowledge, Skills, and Abilities

• 3-5 years in sales or channel sales and preferably prior experience selling
• Ability to describe complex topics in a clear, concise manner and can effectively present and position product + service offerings to partners and prospects (C suite, practice leads, engineers and `industry thought leaders)
• Prior experience working in early stage channel growth
• Excellent written, verbal, visual communication skills and strong work ethic 
• Ability to travel. (25%-50%)

Preferred Experience

• Supporting cyber security products preferred
• Previous experience and relationships with security VARs preferred
• Experience working in public sector is a bonus
• AWS Marketplace experience is a bonus

Working Conditions and Physical Requirements

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is: $116,800. - $160,600.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

The Bugcrowd RL and Reasoning Team focuses on pushing the boundaries of autonomous cybersecurity by building authentic reinforcement learning environments for foundational model companies. As a Staff Engineer, you will advance the frontier of AI Reinforcement Learning development and delivery.  You will build the infrastructure and tooling that transforms real-world vulnerability research into large-scale reinforcement learning environments used to train next-generation AI systems.

This role is unique. You will help create the training environments that teach AI systems how to hack and defend software. Your work will directly influence the capabilities of the next generation of AI models. Instead of building a single application, you will build the infrastructure that generates thousands of environments used to train frontier AI systems.

Our team works at the intersection of AI, security research, and systems engineering, building environments that allow models to learn skills such as vulnerability discovery, exploitation, and remediation. 

Essential Duties and Responsibilities 

If you enjoy building high-performance systems that power cutting-edge AI research, this role is for you.

This role focuses on building the systems that generate RL environments, not just the environments themselves. You will design pipelines that ingest software projects, analyze them with Bugcrowd’s Mayhem platform, and automatically construct training environments used by frontier AI labs including Anthropic, OpenAI, and Cohere.

The ideal candidate is a strong systems engineer who understands:

• Reinforcement learning workflows
• Building clean, reproducible Linux ML environments (containers, MCP, etc)
• System security background in binary exploitation, such as buffer overflows, fuzzing, exploitation, and x86/64.
• Experience developing applications in Python and C, with Rust a plus. 

Education, Experience, Knowledge, Skills, and Abilities

Understanding of RL training workflows used by modern LLM systems

• Experience with DevOps pipelines (e.g., github actions), reproducible builds (docker, buildkit, nix).
• Proficiency in Python and C. Other languages (especially Rust) are a plus.
• Understanding of software vulnerabilities, fuzzing, or program analysis
• Experience with build systems and large open-source codebases
• Comfort working with Linux systems and low-level debugging
• Experience working with benchmark environments (CTFs, SWE-bench, security challenges, etc.) is a plus

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position of $176,400 - $242,550.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

We are seeking an experienced and highly-skilled Staff Software Engineer to join our Identity and Access Management (IAM) team. In this pivotal role, you will be responsible for designing, developing, and maintaining the core services that manage user identity, authentication, and authorization across our platform. The ideal candidate possesses deep expertise in modern identity protocols and practices, and has a proven track record of architecting secure, scalable, and reliable IAM solutions in a large-scale, distributed environment.

Essential Duties and Responsibilities

• Architect and Design: Lead the architectural design and implementation of highly available and performant IAM services, including authentication workflows, authorization systems, and identity provisioning.
• Protocol Expertise: Serve as the technical expert for industry-standard identity protocols, ensuring robust implementation and adherence to best practices for Single Sign-On (SSO), SAML, SCIM, and OAuth/OIDC.
• System Security: Drive the security posture of identity systems, focusing on secure inter-service communication, token management, and fine-grained authorization permission schemes (e.g., RBAC, ABAC).
• Technical Leadership: Mentor and guide mid-level and junior engineers on the team, conducting code reviews, setting technical standards, and advocating for engineering excellence.
• Cross-Functional Collaboration: Partner closely with Security, Product Management, and other engineering teams to define requirements, integrate IAM services, and ensure a seamless and secure user experience.
• Operational Excellence: Troubleshoot complex production issues related to identity flows, optimize service performance, and contribute to the monitoring and alerting strategy for critical IAM infrastructure.

Education, Experience, Knowledge, Skills, and Abilities

• 7+ years of professional software development experience, with a focus on building distributed, highly-available services.
• Deep, hands-on experience designing and implementing solutions utilizing core identity protocols:
  
  • Single Sign-On (SSO)
  • SAML (Security Assertion Markup Language)
  • OAuth 2.0 / OIDC (OpenID Connect)
  • SCIM (System for Cross-domain Identity Management)
• Proven experience with inter-service authentication and authorization mechanisms (e.g., token-based authentication, API gateways, mTLS).
• Strong understanding of various authorization permission schemes (e.g., Role-Based Access Control - RBAC, Attribute-Based Access Control - ABAC).
• Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.

Preferred Experience

• Experience with a modern programming language (e.g., Go, Java, Ruby, Node.js) and working with cloud platforms (AWS, Azure, or GCP).
• Experience with identity providers (IdPs) and services like Okta, Azure AD, Ping Identity, Keycloak, or Auth0.
• Familiarity with cryptography principles and secure coding practices.
• Demonstrated ability to drive large, complex, and ambiguous projects to completion.
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to a diverse audience.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is: $137,600 - $212,850.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

We are looking for a detail-oriented and analytical Senior Software Engineer to join our Integration Engineering team. In this role, you will be responsible for ensuring the design and development of cloud native API first platform for our patented data and AI-powered Security Knowledge Platform™. We aim to create a new era of modern crowdsourced security that outpaces threat actors.

Essential Duties and Responsibilities

• Expertise in scalable API first architecture, service patterns, and robust API standards for third-party integrations
• Expertise in the transition to Cloud native architecture
• Expertise in AI tools adaptation and strategic outcome oriented responsibility
• Driving modernization efforts toward a highly reliable, service-oriented platform.
• Building and maintaining integrations connecting our platform with customer systems, security tools, workflow engines, and more.
• Helping evolve our platform into a robust, service-oriented architecture with high reliability.
• Creating consistent service patterns and ensuring strong guarantees around interfaces and performance.
• Improving internal engineering tools that support security triage and vulnerability workflows.
• Collaborating with designers using our accessible and standards-compliant design system (bugcrowd.design).
• Ensuring high accessibility, stability, and performance across integration workflows.
• Deep knowledge of Kafka or similar event streaming platforms.
• Mentoring engineers across multiple teams and contributing to engineering excellence.

People Manager Responsibility

• This position does not have management responsibilities.

Education, Experience, Knowledge, Skills, and Abilities

• 5+ years of experience
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Experience in Cyber security domain
• Strong technical skills.
• Deep understanding of AI tools and scalability, security, and reliability. 
• Expertise in cloud-native API and microservices architecture.
• Experience with enterprise UI frameworks.
• Strong background in agile delivery, backlog management, and stakeholder communication.
• Excellent problem-solving, prioritization, and decision-making skills.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Work Environment - Primarily remote, with occasional in-person presence as needed.

Job Summary

This role is focused on end-to-end exploit development for real-world targets. The specialist will design, develop, and validate novel vulnerability discovery and exploitation capabilities against complex software and systems. Work is conducted at the operating system, binary, and micro-architectural levels, with a strong emphasis on creating new technical capabilities. Success in this position requires the ability to independently translate an under-defined mission objective into a concrete, technically novel capability and the comfort of operating with minimal supervision, incomplete problem definitions, and delayed feedback.

Education, Experience, Knowledge, Skills, and Abilities

• Design, develop, and validate novel vulnerability discovery and exploitation capabilities.
• Conduct expert reverse engineering of binaries (x86-64, ARM64, etc.) using industry-standard tools.
• Identify and exploit real-world vulnerabilities such as Use-after-free, Type confusion, Integer truncation, and Buffer overflow.
• Demonstrate ability to discover new, novel vulnerabilities in complex systems.
• Rapidly understand current vulnerability research and apply findings to identify new instances of vulnerability classes.
• Employ both manual analysis and automated techniques (e.g., fuzzing) for vulnerability discovery.
• Code and debug complex functions in C, Python, and Assembly (x86-64, ARM, etc.).
• Independently manage and execute research objectives, including scoping, research, experimentation, validation, and iteration.
• Travel to customer sites as required.
• Perform on-site for extended periods of time.

Education, Experience, Knowledge, Skills, and Abilities

• Exploit Development:
• Expertise in reverse engineering of binaries (x86-64, ARM64, etc) using tools such as Binary Ninja, Ghidra, or IDA Pro.
• Precise understanding of stack and heap objects and exploit-relevant vulnerabilities (e.g., Use-after-free, Type confusion, Integer truncation, Buffer overflow).
• Vulnerability Discovery:
• Demonstrated ability to discover new vulnerabilities, not just exploit known ones.
• Experience with both manual analysis and automated techniques (e.g., fuzzing).
• Languages:
• Ability to code and debug C, Python, and Assembly (x86-64, ARM, etc).
• Research Ownership & Autonomy:
• Ability to independently translate an under defined mission objective into a concrete, technically novel capability.
• Comfort operating with minimal supervision.
• Clearance & Logistics:
• TS/SCI clearance required (inactive SCI acceptable if SCI-clearable).
• Ability to travel to customer sites as required.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home with travel to customer location in Alabama to perform work in cleared spaces.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is $154,800 - $193,500.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

We are seeking an experienced and passionate Software Engineering Manager to lead our Identity and Access Management (IAM) team. This critical role involves overseeing the design, development, and operation of secure, scalable, and highly available authentication, authorization, and identity services that underpin our entire product ecosystem. The ideal candidate has a strong technical background in modern identity standards and a proven track record of managing and mentoring high-performing engineering teams.

Essential Duties and Responsibilities

Team Leadership and Management

• Lead, mentor, and grow a team of software engineers, fostering a culture of technical excellence, collaboration, and continuous improvement.
• Manage team performance, including hiring, goal setting, performance reviews, and career development.
• Define and refine team processes, development methodologies (e.g., Agile/Scrum), and quality standards to ensure efficient delivery of robust solutions.
• Serve as the technical expert and escalation point for the IAM domain, driving architectural decisions and ensuring alignment with company-wide security and compliance goals.

Technical Strategy and Execution

• Develop and execute the long-term technical roadmap for the company's identity and access management platform.
• Oversee the design and implementation of core identity services, including user registration, login, profile management, and multi-factor authentication (MFA).
• Drive the adoption and maintenance of industry-standard protocols and technologies, such as SSO (Single Sign-On), SAML, OAuth 2.0/OIDC (OpenID Connect), robust Inter-Service Authentication (e.g., mTLS, JWTs) and Authorization permission schemes.
• Ensure the IAM platform meets stringent requirements for security, reliability, scalability, and latency.
• Collaborate with security, compliance, and product teams to integrate identity solutions seamlessly across all applications and infrastructure.

People Manager Responsibility

• Lead and mentor a team of software engineers to deliver high-quality services.
• Manage and grow team performance, goals, and career development.
• Balance people leadership, technical guidance, and delivery management.
• Hire, onboard, and retain top engineering talent; build a high-performing team.
• Remove blockers, manage risks, and facilitate effective communication across teams.

Education, Experience, Knowledge, Skills, and Abilities

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience in software development, with a focus on high-scale backend systems.
• 2+ years of experience managing and leading a team of software engineers.
• Deep, demonstrable expertise in Identity and Access Management (IAM) and core identity concepts.
• Hands-on experience implementing and managing systems utilizing SAML, OAuth 2.0/OIDC, and other modern authentication/authorization frameworks.
• Strong understanding of security best practices, cryptography, and common web application vulnerabilities related to identity (e.g., session hijacking, token manipulation).
• Experience with cloud identity platforms (e.g., AWS IAM, Azure AD, Okta, Auth0) is highly desirable.

Preferred Experience

• Experience with a modern programming language (e.g., Go, Java, Ruby, Node.js) and working with cloud platforms (AWS, Azure, or GCP).
• Experience with identity providers (IdPs) and services like Okta, Azure AD, Ping Identity, Keycloak, or Auth0.
• Familiarity with cryptography principles and secure coding practices.
• Demonstrated ability to drive large, complex, and ambiguous projects to completion.
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to a diverse audience.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is: $137,600 - $212,850.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Job Summary

We are seeking a highly skilled Software Architect to design, implement, and optimize cloud-native platforms that support modern API-driven systems and microfrontend applications. You will define architectural standards, lead cloud-native design efforts, and collaborate closely with frontend and platform teams to ensure seamless integration between microservices, APIs, and microfrontends.

The ideal candidate will have deep expertise in cloud security best practices, infrastructure-as-code (IaC), and optimizing distributed, high-availability, and fault-tolerant systems that underpin our industry-leading crowdsourced security platform. You will be instrumental in defining our cloud strategy and ensuring our infrastructure scales securely and efficiently to meet the demands of our global customer base.

Essential Duties and Responsibilities

Cloud-Native Architecture & Design

• Architect cloud-native backend systems optimized for scalability, resilience, and cost-efficiency.
• Define and promote cloud-optimized design patterns such as microservices, event-driven architecture, service mesh, and containerized workloads.
• Ensure backend systems integrate cleanly with microfrontend architectures through well-designed APIs and edge services.
• Create architectural blueprints, system diagrams, and technical standards for cloud-native platforms.

API-First Strategy

• Champion an API-first design methodology, ensuring all services expose clear, versioned, documented, and secure APIs.
• Collaborate with frontend/microfrontend teams to define and evolve API contracts that ensure consistency across the platform.
• Implement API governance, gateways, and standards to support scale and maintainability.

Microservices & Backend Engineering

• Design and maintain modular, scalable microservices aligned with business domains (DDD, bounded contexts).
• Optimize backend performance, latency, scalability, and fault tolerance.
• Provide architectural guidance to backend teams around service decomposition, data ownership, caching strategies, and observability.

Cloud Strategy & Architecture

• Develop and maintain the multi-cloud architecture strategy (AWS/GCP), focusing on resilience, cost optimization, performance, and security.
• Design and document scalable, reliable, and secure cloud environments for new and existing platform components.
• Evaluate and recommend new cloud technologies and services to improve platform capabilities and operational efficiency.
• Collaborate with engineering and product teams to translate business requirements into robust, scalable cloud infrastructure designs.

Infrastructure & Operations

• Lead the adoption and continuous improvement of Infrastructure-as-Code (IaC) practices using tools like Terraform or Pulumi.
• Oversee and mentor teams in the deployment, monitoring, and maintenance of cloud resources and services (e.g., Kubernetes, serverless components, databases, networking).
• Establish and enforce best practices for configuration management, continuous integration/continuous deployment (CI/CD), and automated provisioning/de-provisioning.
• Implement comprehensive monitoring, logging, and alerting strategies to ensure high visibility into system health and performance.

Security & Compliance

• Embed security principles and controls into the cloud architecture from the initial design phase (Security by Design).
• Work closely with the Security team to ensure all cloud infrastructure meets Bugcrowd's stringent security standards and compliance requirements (e.g., SOC 2, ISO 27001).
• Implement and manage cloud security tools, identity and access management (IAM) policies, and network security controls (VPCs, firewalls, security groups).

Leadership & Collaboration

• Act as the subject matter expert for all cloud-related infrastructure and architecture decisions.
• Provide technical guidance and mentorship to development and operations teams on cloud technologies and best practices.
• Drive standardization across infrastructure services and deployment methodologies.

Education, Experience, Knowledge, Skills, and Abilities

• Experience: 10+ years of cloud, platform, and backend engineering experience, with strong expertise in distributed system
• 4+ years architecting cloud-native solutions on AWS, Azure, or GCP.
• Strong proficiency in at least one backend language (Go, Java, Python, Node.js, .NET, etc.).
• Experience designing and scaling microservices architectures.
• Strong understanding of API-first design, RESTful services, GraphQL, or asynchronous APIs.
• Solid experience with Docker, Kubernetes, and container orchestration.
• Familiarity with supporting microfrontend ecosystems through well-structured backend APIs and edge services.
• Deep knowledge of networking, security, observability, and cloud infrastructure.
• Experience with both relational and NoSQL databases (e.g., PostgreSQL, MongoDB, DynamoDB).
• Deep practical experience with Kubernetes (EKS/GKE), Docker, and containerized deployment strategies.
• Excellent debugging, analytical, and problem-solving skills.

Preferred Experience

• Professional cloud certification (e.g., AWS Certified Solutions Architect - Professional, Google Cloud Professional Cloud Architect).
• Experience in a high-growth SaaS environment or security industry company.
• Familiarity with compliance frameworks (SOC 2, ISO 27001).
• Experience with service mesh technologies (e.g., Istio, Linkerd).
• Background in event-driven systems (Kafka, Kinesis, Pub/Sub).
• Familiarity with microfrontend frameworks and patterns (Module Federation, Web Components).
• Experience in building large-scale SaaS or multi-tenant platforms.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position of Software Architect is: $156,800 - $293,535.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.