In this role, you are embedded within the ADAS department as a Sr. Technical Program Manager - ADAS/AD Software Development to collaborate with a wide range of cross-functional teams at Lucid Motors on tracking and bringing to completion of all phases of ADAS/AD SW development and release process.    

The Sr. Technical Program Manager - ADAS/AD Software Development will help guide the internal SW development ADAS teams in the development of ADAS and Autonomous Driving SW for Lucid vehicles.  

This role is located on-site at Headquarters in Newark, Ca.  

  Role and Responsibilities   

• Coordinate across platform, applications (Maps, Motion Planning & Control, Perception), and Data teams to create an integrated stack that aligns with feature development  

• Define and track progress toward SW integration milestones and identify, escalate, unblock issues that impact SW Development  

• Manage and coordinate critical program activities between the key stakeholders, cross-functional teams and other project managers/tech leads  

• Manage and coordinate SW release cadences both for ADAS internal validation, and overall system integration and validation milestones     

• Employ project management skills related to overall project tracking, deliverables management, action item tracking, meeting minutes, team communications, and presentations; keep stakeholders apprised of project status and defined deliverables.  

• Use tools like Jira and Confluence to communicate key tasks, track progress, and publish critical information to the complete project team.   

• Contribute to Strategy development and operation management for the entire ADAS/AD department  

Required Qualifications:  

• BS or MS degree in an engineering disciple or equivalent experience  

• 3+ years of experience in technical program management in ADAS SW development, or 7 years of experience in the automotive field, with ADAS/AD features and systems  

• Success in leading cross-functional teams in launching ADAS/AD features into production 

• An ability to lead through ambiguity and enabling teams to perform in this environment  

• Expertise using JIRA, Confluence, and other project management tools  

• Excellent written, presentation, and verbal communication skills and an ability to explain difficult or sensitive information in an easy to understand manner  

• Ability to quickly comprehend complex problems and effectively facilitate the team to a decision and coordinate the action plan.  

• Excellent interpersonal, communication and collaboration skills, with ability to work in a high-pace highly complex cross-functional environment.  

• Strong analytical and quantitative skills with ability to drive decisions using data and metrics   

Preferred Qualifications:  

• Previous project management experience from an OEM or a Tier1 in ADAS/AD SW development, or feature definition and systems engineering  

• Previous experience with lean-agile framework, and development and deployment process   

• Knowledge of relevant regulations and applicable safety standards for typical ADAS features (e.g. ASPICE, FMVSS, EuroNCAP, R79, GSR2, etc.)  

• MS or PhD in Computer Science, Electrical Engineering, System Engineering, or similar preferred 

Robots can do amazing things - if they can see. That’s where you come in. 

We’re Apera AI. Our breakthrough 4D Vision™ systems turn robots into intelligent, adaptable workers. But that transformation doesn’t happen without great teams - especially those leading the onboarding and optimization of our technology on the factory floor. 

We’re hiring a Senior Field Application Engineer to lead how Apera’s AI vision technology is delivered, adopted, and scaled in real manufacturing environments. This is a leadership-first role - not just about solving problems, but about building the people and processes that prevent them. 

This role is based out of our office in Farming Hills, Michigan.

What You’ll Actually Do: 

• Lead planning, installation, and commissioning of Apera’s vision systems at customer sites 
• Develop and coach a high-performing FAE team, setting standards for excellence 
• Oversee customer onboarding and training programs that build operator confidence 
• Collaborate with Engineering/Product to drive product feedback and improvement 
• Track operational KPIs - uptime, adoption, and deployment quality 
• Create tools and documentation that scale field operations reliably 
• Own resolution of complex customer or technical escalations 

Why This Is a Career Move: 

• Lead technology that’s redefining global automation 
• Accelerate your growth across AI, robotics, and leadership 
• Build high-performing teams from the ground up 
• Influence strategy, product, and process from a key execution point 

What We’re Looking For: 

• 9–15 years of relevant experience, including leadership of technical and engineering teams 
• Strong understanding of robotics, automation, and troubleshooting 
• Exceptional communicator with executive presence 
• Willing to travel 50–60%, including internationally 
• Previous machine vision experience is a plus

 Why Apera? 

• Every employee is an owner - equity for all. 
• A culture of curiosity: we experiment, learn fast, and share openly. 
• Well-funded with a recent Series A to fuel ambitious product roadmaps and growth. 
• Trusted by big-name automotive in TIER 1 suppliers. 
• High-impact work with autonomy and clear paths to grow. 

At Apera AI, every employee owns equity, because those who build the future should share in its upside.
Join us to make robotics more accessible, predictable, and powerful.

#LI-RS1

Data Engineer – Inspire11 

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day.  

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 

• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

What you can expect in this role:
As a Data Engineer, you’ll design and build the data foundations that power analytics and AI. You will work hands-on with modern cloud platforms and play a key role in transforming raw data into trusted, analysis-ready assets that drive client value. 

• Design and build scalable data pipelines using SQL and Python to ingest, transform, and prepare data for analytics and AI use cases.
• Develop cloud-native data solutions using Snowflake, Redshift, Synapse, BigQuery, or Databricks.
• Analyze data structures and sources to define transformation logic and ensure data quality and consistency.
• Implement data models and governance practices, including privacy controls such as PII masking and tokenization.
• Apply software development best practices—including version control, unit testing, and CI/CD pipelines—to deliver reliable and maintainable code.
• Collaborate with business and technical teams to translate requirements into clear technical designs using source-to-target mapping and logical models.
• Support data consumption needs by creating BI-ready datasets and enabling reporting, dashboards, and AI use cases.
• Engage directly with clients to share progress, provide recommendations, and align on deliverables.
• Explore emerging tech, including practical applications of AI/ML to automate data workflows, improve pipeline observability, and optimize performance. 

Tools for success:
We’re looking for engineers who can bridge technical expertise with a consultative mindset and a drive for innovation. Successful candidates will bring: 

• 2+ years of experience in data engineering, analytics engineering, or software development.
• Proficiency in SQL and Python, with hands-on experience building or maintaining data pipelines.
• Familiarity with modern cloud data stacks, such as Databricks, AWS, Azure, GCP, Snowflake, Synapse, or Redshift.
• Understanding of AI/ML concepts, and curiosity to explore their role in data automation and augmentation.
• Experience with data warehouse design, dimensional modeling, or analytical data models.
• Knowledge of software development practices, including Git, automated testing, and CI/CD.
• Awareness of data governance and security principles, including privacy, cataloging, and compliance.
• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent training and project experience. 

This role requires the willingness and ability to be onsite at the Inspire11 or client location depending on project needs to maximize in-person collaboration and build stronger relationships. 

 Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

U.S. Compensation & Benefits  

Compensation at Inspire11 
Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.   

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation.  

Bonuses 
We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.   

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides that annual bonuses may be awarded, then the Leadership Team will grant annual bonuses to employees in good standing based on the same factors discussed in the previous paragraph while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.   

Options or Other Equity in Inspire11 
Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendation, and leadership approval. These options have a vesting period associated with them.  

Benefits 
Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:   

• Medical insurance plans, 
• Dental insurance plans, and  
• Vision insurance plans.  

Full-time employees are eligible for the following benefits provided wholly by the Company:  

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 
• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 
• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;   
• A connectivity stipend of $325 annually; 
• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things.  

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions up to 3% of an employee’s salary.  

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:   

• Flexible savings accounts
• Limited-purpose flexible savings accounts  
• Healthcare savings accounts
• Dependent care savings accounts  
• Commuter benefit accounts  

Paid Time Off and Leave 
Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.   

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.   

Inspire11 offers paid parental leave to full-time employees who have been with the company for at least one year. Birthing parents are eligible for up to 12 weeks of paid parental leave, while non-birthing parents are eligible for up to 6 weeks. Short-term disability (STD) benefits are also provided following childbirth. When combined with PTO and STD, birthing parents may receive a total of 18–20 weeks of paid leave. Lastly, Inspire11 has eight paid holidays.  

Other Benefits 
Inspire11 also maintains other programs that provide additional benefits to employees, such as:   

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 
• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 
• Regular gifts of Inspire11 clothes, office items, and swag.  

Disclaimer 
This document applies only to the United States and to Inspire11 LLC, not our worldwide partners.  

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.  

EEOC 
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need assistance or a reasonable accommodation during the application process, please contact us at hr@inspire11.com, or inform your recruiting partner.  

WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

job purpose:

The Equipment Technician serves as a technical expert for specified piece(s) of equipment.  They work alongside the operations and maintenance teams to provide troubleshooting support.  Additionally, the Equipment Technician owns equipment reliability through the execution of preventive maintenance and participation in reliability meetings and routines.

responsibilities:

• Serve as a technical expert for specified piece(s) of equipment.
• Provide troubleshooting support to operations and maintenance teams.
• Ownership of equipment condition and reliability:
  • Participate in reliability meetings and routines.
  • Recommend and implement solutions to improve equipment.
  • Communicate issues and recommendations for corrective actions.
  • Coordinate and complete annual rebuilds (shutdowns).
• Create and maintain equipment records and documentation:
  • Operating procedures and work guides.
  • Work orders and spare parts.
• Provide technical guidance and training to operators.
• Create/modify equipment PM’s as needed.
• Ability to work under limited supervision.
• Other duties as assigned.

skills/qualifications required:

• Highly engaged, professional, positive, and organized.
• Previous experience as a lead, technician, or experienced operator required.
• Demonstrated ability to troubleshoot.
• Demonstrated understanding of automated equipment and components (pumps, valves, drives, sensors, heat exchangers, power transmission components, etc.)
• Advanced mechanical skills, ability to troubleshoot and complete PMs.
• Ability to read and interpret schematics (P&ID, Electrical, and Mechanical).
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment.
• High school diploma or college degree (preferred).
• Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.

working conditions and physical requirements:

• Willing to adjust schedule to support production, planned downtime events, or unplanned issues/downtime
• Regular use of a variety of machines and tools
• Standing for extended periods is common
• Ability to lift up to 40 lbs
• Reaching, bending, climbing, kneeling required to perform repairs
• Occasional chemical handling (PAA, H202, All required PPE supplied)
• Exposure to machinery and noisy environments (All required PPE supplied)

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and well-being resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 

• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 

• Paid Time Off to recharge and support work-life balance 

• Paid parental leave & adoption assistance (up to $10,000) 

• Parental support & family care benefits, including childcare resources and lactation support 

• 401(k) to support retirement planning with up to 9% in employer match 

• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 

• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 

• Company-paid life insurance and short-term disability 

• Employer HSA funding (for HDHP participants) 

• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 

• Learning & development programs to unlock your full potential 

• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day. 

position location: Coopersville, Michigan

reports to: Maintenance Supervisor

travel requirements: Little to none

exempt/nonexempt: Non-Exempt

This position is eligible for bonus.

THE ROLE:

As a Director of Enterprise Systems Engineering, you will lead and inspire a high-performing team of Pre-Sales Systems Engineers who partner closely with sales to drive strategic outcomes for our customers. You’ll be responsible for setting technical vision, developing top SE talent, and aligning Pre-Sales strategy with Everpure’s go-to-market priorities. This is a highly visible leadership role for someone who thrives at the intersection of technology, customer impact, and team development—and who is excited to help shape the future of data storage.

WHAT YOU’LL DO:

Help grow revenue within the region

The successful candidate will join a high performing region and have the unique opportunity to work alongside a Regional Sales Director to define and execute the future strategy of the region for the Central Enterprise Business.

• Work with the sales and pre-sales leadership to establish and track progress against a plan for creating long-term, sustainable growth.
• Engage directly with pre-sales and sales leadership to strategize on the team's opportunities and ensure the correct engagement on pre-sales activities
• Lead, report and the analyze the pipeline and forecast from a technical perspective

Provide Organizational Leadership

• Retain, hire and lead a world class team of SE Managers and Systems Engineers, helping to ensure technical success throughout the sales process
• Develop, improve, and maintain resources, ensuring they are efficiently deployed to successfully meet and exceed the company’s sales goals whilst also supporting a broad range of customer and partner needs.
• Help ensure that all available overlay team resources are aligned to the regions’ success
• Mentor/coach and conduct regular 1:1’s with team members to provide constructive feedback and skills development
• Ensure that every employee has a set of goals and Individual Development plan

Alignment, Cooperation and Partnership

• Ensure alignment of technical message and approach across the overlay functions inc. Partner Technical Managers, Data Architects, PSE, FSA, CTO, CX and PS organizations
• Build relationships and alignment with technical equivalents within regional Alliance and Channel partners
• Build and maintain your network both within and outside of Everpure

Maintain the Culture

Possibly, the hardest, but most important part of the role. Everpure has a unique culture that has driven our success. As we transition from a startup to a company focused on sustaining growth, we need to work hard to balance the demands of the business with the culture of the company.

• Be the custodian of, and live the, values of Everpure
• Recognize and reward outstanding behaviors and success within the team
• Undertake regular team building events as appropriate

WHAT YOU BRING:

Intellectual Curiosity

• Interact with customers, partners  and prospects to understand their business challenges and engagement in pre-sales process
• Understand the big picture, industry trends and our competition
• Self Development - Technical, Leadership & Soft skills 

Communicate Effectively

• Cascade communication and goals throughout your teams
• Leverage the field management process to build strong working relationships with cross functional teams to ensure alignment between pre and post sales activities, whilst ensuring solutions are implemented and supported in-line with client expectations
• Understand and communicate technical issues and/or enhancement requests from customers back to technical support, product management and R&D

Adapt and Adjust

• Be a keen observer. Effectively analyze the results of employee actions and take notice of any shortcomings that could be detrimentally affecting overall productivity
• Adapt to changes and quickly make adjustments to operations as needed
• Self-starter and highly motivated.

Active Contributor

• Be the executive sponsor in the region for a selection of larger opportunities
• Participate in regional industry events/organizations as a thought leader
• Promote products and business solutions at conferences, forums, and seminars.

Have Strong Ethics and Personal Integrity

• Treat people with respect at all time
• High degree of accountability and ownership
• Care about the company and our people

Experience

• 15+ year’s experience in a field Pre-sales position
• Experience leading a team with direct management responsibilities in a large geography
• Must have previous experience supporting the growth of a rapidly expanding organization and managed initiatives aimed at achieving 20% revenue growth
• Willingness to travel as needed on a regular basis

#LI-REMOTE

#LI-JL4

Job Description

As a Senior Project Manager for Large & Special Projects, you’ll lead significant and complex projects, partnering with the world’s top technology companies on their Data Centers. Your engagement will begin in early planning and continue through construction. Your role will be crucial in planning, executing, monitoring, controlling, and closing these high-impact projects, ensuring they meet the highest standards of quality and technicality.  

You’ll work with senior leaders and experts, assembling top engineering and technical teams to drive project success. You will have autonomy and the responsibility to make choices in the best interests of our people, our clients, the project, and the firm. You’ll mentor project managers and technical teams. You’ll have ultimate project P&L responsibility as well as the rewards that go with it. 

You’ll create best practices and processes to help us deliver increasingly complicated projects as we grow.  Your efforts will help develop the infrastructure that powers the digital operations of major tech firms, impacting billions of users worldwide. 

We currently have one opening and will consider candidates in multiple locations. 

• Strong organization and communication skills
• Ability to contribute and work well on a team
• Bachelor’s degree in engineering, sciences, landscape architecture, or business
• 12 years of experience in the consulting industry  
• 10 years of experience in leadership or management
• Ability to plan, execute, schedule, monitor, control, and close a project 

#LI-DD1

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

job purpose:

The Engineering Technician serves as a lead technical expert for rotary stretch blow molding equipment.  They own equipment reliability through the design, management, and implementation of engineering projects.  The Engineering Technician works alongside the maintenance team to provide advanced troubleshooting and equipment breakdown support. 

responsibilities:

• Serve as a lead technical expert for specified piece(s) of equipment.
• Provide advanced troubleshooting and breakdown support to maintenance technicians.
• Manage all aspects of equipment reliability:
  • Review and monitor equipment efficiency and downtime trends.
  • Recommend and engineer solutions to improve equipment.
  • Manage and implement improvement projects.
  • Communicate issues and recommendations for corrective actions to maintenance and operations teams.
  • Coordinate and complete annual rebuilds.
• Point of contact for all OEM needs including troubleshooting, modifications, and upgrades.
• Create and maintain equipment records and documentation:
  • Technical procedures and work guides.
  • Work orders and spare parts.
  • Prints and schematics.
• Provide technical guidance and training of technicians.
• Ability to work under limited supervision.
• Other as assigned.

skills/qualifications required:

• Extensive hands-on experience with stretch blow molding equipment.
• Ability to set up and adjust process parameters for PET bottle blow molding.
• Familiarity with SIDEL and KHS stretch blow molding equipment.
• Professional, positive, organized, and ability to collaborate with others.
• Previous experience as a technician or equivalent. Including ability to fully operate equipment in area of responsibility.
• Demonstrated ability to troubleshoot using advanced tools (PLC Logic, Trends, Historian, etc.)
• Advanced mechanical aptitude: relied on for troubleshooting, PMs, and equipment rebuilds.
• Completion of advanced training classes (Skilled Trades, Electrical/PLC training, SolidWorks, Project Management, etc.)
• Ability to read and interpret schematics (P&ID, Electrical, and Mechanical)
• Proven solution and project executer; including management of outside vendors, coordinating with OEMs, and sourcing of parts/equipment.
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment.
• High school diploma or college degree (preferred).

working conditions and physical requirements:

• Willing to adjust schedule to support production, planned downtime events, or unplanned issues/downtime.
• Regular use of a variety of machines and tools
• Ability to sit/stand/walk for prolonged periods.
• Ability to lift up to 40 lbs.
• Reaching/bending as necessary to service equipment.
• Occasional chemical handling (PAA, H202, All required PPE supplied)
• Exposure to machinery and noisy environments (All required PPE supplied)
• Any other physical requirements

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.

• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 
• Paid Time Off to recharge and support work-life balance 
• Paid parental leave & adoption assistance (up to $10,000) 
• Parental support & family care benefits, including childcare resources and lactation support 
• 401(k) to support retirement planning with up to 9% in employer match 
• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 
• Company-paid life insurance and short-term disability 
• Employer HSA funding (for HDHP participants) 
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 
• Learning & development programs to unlock your full potential 
• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day. 

position location: Coopersville, MI

reports to: Lead Engineer

travel requirements: 5%

exempt/nonexempt: exempt

The Role

ZenBusiness is seeking an enthusiastic and detail-oriented Business Services Coordinator to support a rapidly growing team of filing and compliance agents.  The ideal candidate prides themselves on being organized, collaborative, reliable, dependable, and self-motivated.  You look at a pile of papers, and can’t wait to organize and file them all.  Nothing is as satisfying as a beautifully executed to-do list.  And teamwork makes the dream work one of your core values.  The position requires exceptional attention to detail, good communication skills, precise response times, and high-volume data and task organization. 

This position will report to our Business Services Manager. We are looking for someone who can work in-office with full-time availability Monday through Friday during office hours 8 am - 5 pm (local time).

Responsibilities

• Administrative support, including customer and government agency correspondence, document management, and other department support functions, as needed.
• Maintain and file all department records (such as evidence, correspondence, and receipts) according to records management protocols and naming conventions.
• Prepare and send mail via USPS and/or FedEx.
• Receive and process incoming mail and Federal Express, and distribute them to the appropriate recipient(s).
• Act as the main point of contact for Service of Process (SOP) documents. Duties include, but are not limited to, accepting service, preparing documents to be forwarded to clients, preparing rejection letters, and emailing copies of documents to clients as needed.
• Scan documents and upload them to the company database.
• Maintain a high level of professionalism with office staff, Processor Servers, Clients, and other stakeholders. 
• Ensure Salesforce data integrity by updating Cases, Accounts, and other objects as instructed during and after each customer contact.
• Stay updated on product knowledge and take the initiative to expand industry knowledge.

Qualifications

• High School Diploma, GED, or relevant industry experience. 
• Excellent written and verbal communication skills.
• History and proven experience in effectively prioritizing workload to meet objectives.
• Experience with Salesforce or other CRM applications.
• Excellent interpersonal communication skills.
• Demonstrated ability to work independently.
• Ability to adapt to ever-changing priorities with a positive and constructive attitude.
• Comfortable with a rapidly growing tech startup's pace, dynamic environment, and ambiguity, including cross-functional problem-solving and collaboration, process and system optimization, and new product and service launches.
• Previous experience in an office environment.

Bonus Qualifications

• Data Entry experience
• Adobe DC and Salesforce knowledge
• macOS and G-Workspace knowledge is a plus! 
• College degree preferred

Who we are:

 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.

911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.

About the Role

To bring value to our users and promote the usage of Carbyne's technology. This is a high-touch role where you'll be expected to provide excellent results and customer satisfaction. You'll act as an account manager with several responsibilities, including project initiation, operations, training, and onboarding. 

• Work closely with our customers to manage all operational activities, ensuring that Carbyne fulfills the contracted KPI/SLA, and serve as the primary escalation point for incident reporting. You'll engage Carbyne's relevant technical resources, when necessary. You'll also collect, analyze and use data and feedback in order to make our customers’ experience with our product seamless, consistent, and exceptional. 

Here’s What You’ll Be Doing 

• Serve as the lead point of contact for any and all matters specific to our customers.
• Develop trusted relationships with decision-makers, key personnel, and IT staff.
• Engage in a high-touch communication model with customers on a regular basis, based on Carbyne's best practices. 
• Clearly communicate product usage and analytics on a quarterly or as needed basis to the relevant stakeholders. 
• Work closely with internal teams to present, meet, and exceed customer expectations and perceptions. 
• Identify and track enhancement requests for future features and functionality.
• Advocate for customer success and adoption. 
• Partner with Carbyne's sales team to develop a plan for customer success and expansion to achieve growth goals. 
• Identify upsell opportunities and communicate any potential risks that would threaten renewal.
• Master Carbyne's products to promote customer adoption and usage, communicating the most relevant features/functionality for their specific business needs. 
• Enhance the effectiveness and efficiency of operational processes and systems. 
• Develop and implement customer success policies and procedures. 
• Identify and implement strategies to improve customer satisfaction and product adoption. 
•  Understand various post-sale adoption methods and devise ways to measure and improve customer onboarding and handoff experience. 

What You Bring 

• Proven experience as a Customer Success Manager within the SaaS tech industry
• Experience in generating training materials and executing training sessions on-site/remotely 
• Strong client-facing and communication skills 
• Advanced troubleshooting and multi-tasking skills 
• Passionate about building lasting customer relationships 
• Ability to think strategically and lead 
• Customer service orientation 
• Comfortable speaking in front of large groups 
• Willingness to travel up to 30% of the time for client visits 
• Proven customer success experience is within SaaS company serving public safety 
  
  

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Development Programs
• And yes, we have snacks in our offices

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a Regional Director, Enterprise Sales to lead and scale a team of high-achieving, high-integrity Enterprise Account Executives focused on driving new business and expansion opportunities across Fivetran’s most strategic accounts. This role reports directly to the RVP of Enterprise Sales and will be a foundational leader in our Enterprise business.

This is a full-time position based remotely in Minnesota, Michigan, Ohio, Wisconsin, or Illinois in the United States.

What You’ll Do

• Attract, hire, develop, and empower a team of Enterprise Account Executives to consistently and predictably exceed Fivetran’s growing Enterprise revenue targets

• Drive a high-accountability culture through best-in-class coaching, modeling clear expectations for achievement, and evangelizing a disciplined process for the team

• Champion outstanding sales rigor through value-based Command of the Message and MEDDPICC methodologies

• Collaborate cross-functionally with leaders in Marketing, Customer Success, Alliances, Product, and Revenue Operations to build an effective Enterprise GTM motion

• Collaborate externally with our incredible ecosystem of partners including SI’s, GSI’s, and tech partners

• Ensure excellence in sales execution for complex multi-stakeholder deals while building the foundation for growth in enterprise accounts

• Drive AE-ownership of Enterprise pipeline generation and encourage effective AE/BDR collaboration to efficiently prospect, identify, qualify and build sustainable pipeline

• Forecast clearly to the executive leadership team, with consistent accuracy and a deep knowledge of the Enterprise business
  Work in lockstep with our technology and SI partners to achieve a successful co-selling motion 

Skills We’re Looking For

• 5+ years enterprise sales leadership experience with a consistent track record of recruiting and retaining high-performing senior AEs selling a technical solution to large, complex enterprises

• Proven and repeatable history of overachievement both as an enterprise seller and a leader whose teams consistently exceeded revenue targets and accelerated their careers under your leadership

• Natural ability to lead and motivate AEs through continuous growth and change; easily able to earn the trust and respect of the team with a One Team One Dream mindset

• Passion for field sales — a leader who can’t wait to jump into deals, connect directly with Economic Buyers, and provide the air coverage and executive bridging needed to close new and expansion opportunities with Enterprise companies. This includes working with reps and prospects/customers/partners face to face wherever possible

• Experience partnering cross-functionally and co-selling with external partners to build an Enterprise business from the ground up

• Expertise in both land and expand sales motions, an insatiable curiosity about our customers, and a data-backed vision for how Fivetran can drive positive business outcomes in the Enterprise business

• Experience building and championing an outbound selling culture and driving accountability for qualified pipeline generation

• Unwillingness to settle for good results when great results are possible

Bonus Skills​

• Experience with a consumption business is a plus!

• Demonstrated ability to leverage the power of AI to drive a richer, more robust sales motion.

This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.

As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

#LI-REMOTE #LI-MP1

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a high-velocity Regional Manager to lead our Michigan operations. This is a critical leadership role overseeing a diverse portfolio that includes our flagship commercial assets and five essential airport parking and transportation hubs for Michigan State. You will be the bridge between our cutting-edge technology and the real-world operational excellence that defines the "Recognition Economy."

What you'll do

• Lead and scale operations for a complex portfolio, including high-traffic Michigan state airport transportation and commercial assets
• Own the regional P&L; develop regional budgets, reforecast as needed, and drive profitability through both cost management and revenue growth
• Act as the primary executive contact for Michigan state and commercial clients
• Proactively address needs, manage contract compliance, and ensure 100% client retention
• Drive growth by identifying new commercial opportunities in the Michigan market, managing the full sales cycle from lead generation to onboarding
• Ensure all sites meet the "Metropolis Standard"—seamless, tech-enabled, and safe
• Oversee a team of managers, fostering a culture of ownership and high performance

What we're looking for

• 7+ years in high-stakes operations management (Parking, Logistics, Transportation, or Hospitality)
• Ability to align people and purpose to drive measurable results
• Strong financial acumen; ability to translate complex data into actionable operational shifts
• Passion for the intersection of technology and real estate
• Ability to operationalize strategy into performance
• Ability to maintain high levels of client satisfaction while managing high-pressure logistics
• Comfortable with AI-driven operations and computer vision technology
• Must possess a valid state-issued driver's license with a current address and acceptable driving record
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus

• Bachelor's Degree in Business, Logistics, or a related field
• MBA or advanced leadership training
• Experience with airport operations or large-scale institutional contracts (like Universities)

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.#LI-DL1 #LI-Onsite

The Storage Architect provides advanced technical expertise to a DoD storage team and supports develop of innovative solutions for complex infrastructure challenges. The individual serves as a subject‐matter expert, guiding project teams and ensuring systems align with organizational and regulatory standards. They independently solve complex technical problems, support major projects, and help maintain a stable and efficient operational environment.

Essential Duties and Responsibilities:

• Provide advanced technical support, analysis, and guidance on complex infrastructure matters.
• Serve as a technical expert to project teams, offering interpretation and solution alternatives.
• Ensure hardware, operating systems, and software comply with organizational and regulatory requirements.
• Document system specifications, project plans, configurations, and testing activities.
• Contribute to research and development efforts that enhance infrastructure capabilities.
• Lead or support major technical projects, applying creative and effective problem‐
• Identify and resolve operational issues within the existing environment.
• Assign routine tasks to support staff and provide technical direction as needed.
• Prepare and maintain documentation for system requirements, project plans, configurations, and testing processes.
• Support research and development initiatives aimed at improving infrastructure functionality.
• Take the lead or assist with significant technical projects, using innovative and practical problem‐solving approaches.
• Diagnose and address operational problems within the current environment.
• Delegate routine assignments to support staff and offer technical guidance when necessary.
• Support storage system security, ensuring deployments and configurations adhere to DISA STIGs as well as DoD cybersecurity policies.
• Coordinate the team’s support for after-hours troubleshooting and incident response.
• Provide storage, backup, and system administration.
• Support on-premises and cloud-hosted environments.
• Support management related tasks as required to include onboarding, offboarding, and compiling/reviewing status and progress reports.

Required Skills, Qualifications and Experience:

• Required Experience:
  • Two (2) years of experience in an advisory or managerial role supporting DoD or Federal enterprise infrastructure, including evaluating, integrating, and implementing enterprise‐level storage and backup software technologies.
  • Five (5) years of hands‐on experience with enterprise SAN (Storage Area Network) management, including technologies such as Fiber Channel zoning, iSCSI, FCoE, unified fabric, HBAs/CNAs, storage controllers, LUNs, RAID, and file sharing/NAS (Network Addressable Storage).
  • Hands‐on experience managing enterprise hierarchical storage systems and operating enterprise backup and restore services using tools such as Veritas NetBackup.
  • Three (3) years of hands‐on experience working with Department of Defense (DoD) IT systems.
• Required Certifications:
  • DoD 8570 IAT II Certification
  • Must also have one of the following Computing Environment certifications:
    • AWS Certified Solutions Architect – Professional
    • Microsoft Certified: Azure Solutions Architect Expert
    • Hitachi Data Systems Qualified Professional Storage Administration
    • Dell Certified Associate Information Storage and Management
    • NetApp Certified Data Administrator (ONTAP)
    • NetApp Certified Hybrid Cloud Administrator
    • NetApp Certified Hybrid Cloud Architect
    • NetApp Certified Implementation Engineer SAN Specialist (ONTAP)
    • NetApp Certified hybrid Cloud Implementation Engineer
    • Veritas Certified Specialist Backup 10.x
• Required Security Clearance:
  • Current DoD Top Secret Clearance Required
• Work Location:
  • Must be able to work onsite full-time at one of the following client locations:
    • MI: Battle Creek
    • OH: Columbus, Dayton
    • VA: Fort Belvoir, Richmond
    • UT: Hill AFB (Ogden)
    • PA: New Cumberland, Philadelphia, PA
    • CA: Tracy

Preferred Qualifications:

• DoD 8570 IAT III Certification

Work Environment and Physical Demand:

• Must be able to work in a network closet and sit a computer desk for long periods of time.
• Must be able to lift between 35-40lbs to shoulder height multiple times a day.

Compensation: $105,000+

Location: Michigan, US

For this role, we are looking for candidates based in Michigan with a preference for those based in Detroit or the metro Detroit area

About this role

The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:

• Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
• Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
• Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
• Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate

Reports to: US Program Manager

Level: Associate

Travel Requirement: This role will require commuting within a candidate’s base location. 3-4 days per month in order to support in-person activities related to community outreach and program launch. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year. Costs incurred for work-related travel will be reimbursed.

What you’ll do:

This position will primarily support Rx Kids, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in 18 communities in Michigan and is expanding to multiple new locations across the state, including the Detroit Metropolitan Area. This role is expected to work closely with our program partners, including Michigan State University, University of Michigan, and local community partners. Key responsibilities are described below (please note that percentage breakdowns are approximate and may vary):

Recipient Experience & Customer Service (40%)

• Support customer service, including directly supporting recipients via an email-based help desk and through phone support
• Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
• Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
• Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
• Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
• Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals

Community Engagement (40%)

• Cultivate and maintain relationships with implementing partners, key community members, and local service organizationsServe as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
• Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
• Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
• Collaborate with communication team members to develop and execute on storytelling plans
• Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction

Direct Program Support (20%)

• Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
• Lead select operational processes, including overseeing a team of customer service agents and conducting recipient follow-up surveys 
• Support other field ops processes, including verification and payments, and execution across various program stages 
• Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
• Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
• Become an expert in the various tech systems used to support project execution and excellence
• Track and report operational and efficiency metrics 
• May be responsible for managing other individuals, such as verification support staff
• Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams

What you’ll bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
• Fluency in English is required, proficiency in Spanish, Arabic, or Bengali is a plus
• 2+ years of work or volunteer experience in a role that required project management and people management/coordination
• Exceptional communication, organizational, and time-management skills
• Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence 
• Ability to manage day-to-day operations and propose & implement process improvements
• Ability to quickly learn and become proficient in new technological platforms
• Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
• Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
• We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus)  falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.

The base salary for this role is $74,900 USD / annually.

 Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A positive and supportive team with opportunities for advancement 
• A demonstrated commitment to helping all staff develop and grow
• A competitive salary, including bonus
• A robust health benefits plan (exact details will vary by country)
• Unlimited PTO (that we encourage staff to take!)
• Desk allowance and flexible work location

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview! 

We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org.

Are you a BCBA looking for a workplace that values your expertise, offers strong clinical support, and provides real career growth?

At Centria, we prioritize your success by eliminating operational burdens, allowing you to focus on what you do best: delivering exceptional ABA therapy and making a difference in children's lives, in a purpose-built clinical setting.

Compensation & Incentives – Earn a base salary of $80,000–$95,000, plus weekly and monthly bonus opportunities (typically averaging $1,000/month), and a signing bonus from $2,500.

What Centria Offers:

• Flexible, Purposeful Work – Work from home while leading in-home ABA services across multiple locations, ensuring access to care for families in need.
  
  
• Tech That Works for You – Our proprietary CareConnect platform makes remote supervision, programming, documentation, and progress monitoring seamless and intuitive.
  
  
• Assent-Based Care, Anywhere – Support in-home teams using Practical Functional Assessment, Skills-Based Treatment, and assent-based practices, delivered in natural environments that support generalization.
  
  
• Real Work-Life Balance – Predictable caseloads, manageable schedules, and dedicated support teams mean no last-minute chaos and no burnout.
  
  
• You're Never Alone – With layered support from Clinical Directors, Area Clinical Directors, and our Clinical Excellence Team, you'll always have someone in your corner.
  
  
• No Operational Headaches – We handle the logistics. From scheduling to onboarding of technicians, our operations team keeps everything running smoothly behind the scenes.
  
  
• Career Growth on Your Terms – Whether you're mentoring the next generation of BCBAs, leading clinical training, or stepping into leadership, we support your growth.
  
  
• We Invest in You – From CEU stipends and paid CEU days to exclusive internal training events, we’re serious about keeping you sharp—and helping you level up.
  
  
• Perks That Actually Matter – Annual, all-inclusive vacation for two, early wage access, a company car or mileage reimbursement, and full benefits.
  
  
• No Non-Compete – We don’t believe in holding people back. If we’re not the right long-term fit, you’ll still leave better prepared for your next step.

Your Role & Impact as a BCBA

• Deliver high-quality clinical oversight for in-home ABA services via telehealth
  
  
• Provide remote coaching, supervision, and support to Behavior Technicians in the field
  
  
• Develop and implement assent-based, individualized behavior plans following ABA principles
  
  
• Lead virtual family training sessions to reinforce strategies and drive consistency
  
  
• Maintain high-quality clinical services through regular supervision and data-driven decision-making

At Centria, you’re not just a BCBA - you’re a clinical leader, a mentor, and a changemaker. If you’re ready to grow your career without sacrificing your values, apply today and join a team that invests in your clinical excellence!

Centria is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are seeking a dedicated, detail-oriented, multi-faceted Product Owner with Project Management experience to join our team supporting an online application tailored for healthcare providers. This position is vital in ensuring our customers receive timely and efficient assistance with both technical and business-related issues. The ideal candidate will possess excellent verbal and written communication skills, a strong understanding of product development, technical support processes, aptitude with numbers, and the ability to work cross-functionally to address customer needs and improve customer experience.

Key Responsibilities

Product Feedback & Roadmap Alignment

• Act as the bridge between client priorities and the product roadmap—advocating for enhancements that align with both user needs and organizational goals.
• Provide ideation and awareness of industry-related emerging trends that drive existing and new product innovation.
• Collect and prioritize bugs, feature requests, and improvement suggestions from clients.
• Collaborate with Product Owners and engineering teams to refine the backlog, define acceptance criteria, and track progress through release cycles.
• Perform competitive product analysis and responsive product and marketing strategies.
• Develop team KPIs and other performance measures, such as return on investment goals.
• Analyze recurring support trends to identify opportunities for product optimization and process improvement.

Project & Program Management

• Serve as the primary front-line point of contact for clients throughout the full lifecycle of engagement, coordinating communication, managing expectations related to scope and timelines, and ensuring a high-quality client experience.
• Lead planning, coordination, and delivery of software implementation and integration projects (e.g., Lifia Portal and data integration projects).
• Develop and maintain detailed project plans, schedules, and deliverables using Agile and/or hybrid methodologies.
• Track progress against milestones, manage risks and dependencies, and proactively communicate updates with clients and internal leadership to ensure alignment on scope, timeline, and delivery expectations.
• Coordinate go-live readiness, testing activities, and transition to ongoing support.
• Facilitate recurring project meetings, prepare progress reports, and communicate status with clients and leadership.
• Maintain awareness of client missions (e.g., public health, government programs) and applicable regulatory requirements, ensuring all work is delivered in a compliant manner.

Business & Systems Analysis

• Lead client discovery sessions with stakeholders and end-users to understand system goals, user workflows, business processes, and data requirements.
• Understand and communicate system architecture, data integrations (APIs, HL7/FHIR), and hosting/security considerations.
• Translate functional requirements into clear specifications for development and configuration teams.
• Document current and future state processes, data flows, and system interfaces.
• Validate that delivered solutions meet user needs through acceptance testing and user feedback sessions; and identify opportunities for system improvement.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• 4–7 years of experience in technical project management, software implementation, customer support, or product delivery.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and produce clear project documentation.
• Demonstrated problem-solving and analytical skills, with attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with project management and collaboration tools such as Jira, Confluence, and MS Project.

Preferred Skills

• Knowledge of healthcare provider workflows, terminology and HIPAA compliance is a plus.
• Strong understanding of system integrations, data standards (API, HL7/FHIR), and web application architectures.
• Experience reviewing RFPs and contributing to proposals, is a plus.
• Working knowledge of Agile / Scrum methodologies and change management practices.

This description provides an overview of this role and expect responsibilities to change significantly as our company grows.

Benefits & Compensation

The annual salary range is $90,000-$130,000 based on proven skills and experience.

Benefits include:

• Health, Dental, Life, HSA/FSA, and Vision Insurance
• SIMPLE IRA Accounts with an immediate vesting with 3% company match
• Paid company holidays and personal time off
• Partial Internet and mobile phone expense reimbursement
• Professional development opportunities
• Team oriented, hard-working, collaborative, innovative culture

 Location & Work Environment

This position is full-time and can be fully onsite in Okemos Michigan or we will consider remote work arrangements for candidates willing to work at our Okemos, Michigan offices three days per month. Additional out-of-area and overnight travel (0-25%) may be required to represent our company at client locations, industry/company events, and trade shows.

At AJ Boggs, we embrace a positive work environment by demonstrating cultural awareness, flexibility, collaboration, and creativity. We are committed to equal opportunity in employment and fostering a diverse and inclusive work culture. For more information, visit www.ajboggs.com/careers

Why Join Us?

• Be part of a dynamic and growing team supporting healthcare providers who rely on our technology to improve patient care.
• Opportunity for professional development and growth within the company.
• Work remotely with a flexible schedule in a collaborative and supportive environment.

If you're passionate about helping healthcare professionals through exceptional customer service and are looking to join a forward-thinking tech company, we'd love to hear from you!

Senior Account Executives at Highwire are strategic communicators, client champions, and team leaders. On our Professional Services team, they work with trusted brands and disruptors across financial services, insurance technology, consulting, and other advisory-driven industries. They help these clients navigate complex markets, build executive visibility, and lead conversations that influence industries.

They are confident communicators, skilled writers, and savvy media strategists who take ownership of tactical execution while supporting broader client strategy.

Key Responsibilities

 Client Service & Program Management

• Lead the tactical delivery of client programs including media relations, executive thought leadership, awards, speaking, and content.
• Own day-to-day client communications and lead weekly PR calls.
• Manage projects from start to finish—ensuring quality, deadlines, and strategic alignment.
• Develop quarterly PR plans and campaign calendars, including trend-based storytelling and leadership themes.
• Monitor industry, competitor, and regulatory news for proactive commentary opportunities.
• Help lead media training sessions, including message development and all follow-up deliverables.
• Assist in planning and allocating budgets and internal team resources.

Media & Influencer Relations

• Lead media efforts with strong relationships across at least 10 key business, finance, or industry-specific publications.
• Proactively craft and deliver high-quality pitches that drive media coverage aligned with client goals.
• Identify and share emerging media trends, journalist movements, and new story opportunities within the financial and professional services space.
• Develop and execute influencer and amplification strategies, particularly across LinkedIn, business podcasts, and niche financial media.
• Utilize social media channels to elevate client visibility and support earned efforts.
• Track media performance and demonstrate ROI using insights and reporting tools.
• Mentor junior team members to strengthen media relationships and pitching skills.

Writing & Content Development

• Write and edit content with a sharp eye for financial, legal, or professional services nuance, including:
  • Press releases, pitches, and executive commentary
  • Contributed articles, blogs, speaking abstracts, and awards
  • Messaging documents, backgrounders, Q&As, and media briefing books
• Translate complex ideas (e.g., regulations, economic trends, tech disruption) into compelling, accessible narratives.
• Maintain consistent tone, quality, and brand alignment across all content.

Insights, Analytics & Integration

• Lead client reporting, using analytics tools to track media results and provide strategic insights.
• Apply data to evolve storytelling, improve pitching strategies, and optimize campaign outcomes.
• Collaborate across internal teams—content, design, social, and strategy—to ensure fully integrated service delivery.
• Support AI adoption across the team by identifying tools that enhance research, precision, or efficiency.

Mentorship & Collaboration

• Coach junior staff, helping them grow in media relations, writing, and industry expertise.
• Contribute to a team culture built on collaboration, communication, and mutual respect.
• Lead by example—managing up and down with transparency, professionalism, and drive.

Agency Engagement & Operations

• Support new business efforts by contributing research and participating in pitches.
• Share your expertise through blog posts, internal training, or client case studies.
• Actively participate in industry events and networking opportunities.
• Embrace and model Highwire’s flexible work culture.
• Recommend improvements to workflows or team practices to drive success.

Professional Growth & Self-Development

• Set and track quarterly performance goals with your manager.
• Proactively prioritize tasks and take full ownership of timelines and deliverables.
• Drive initiatives forward independently and with accountability.
• Seek feedback regularly and turn it into action.
• Consistently meet deadlines—or communicate early when adjustments are needed.
• Stay up to date on financial services, insurtech, and business news to bring ideas and context to your work.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
• Experience in financial services, insurance technology, or other professional services industries (required)
• Strong media relationships across business, financial, and trade outlets (e.g., CNBC, Bloomberg, WSJ, Business Insider, Insurance Journal, etc.)
• Ability to distill complex business topics into engaging stories for diverse media audiences
• Excellent writing and editing skills across formats
• Confidence managing client relationships and internal teams
• Familiarity with analytics tools and reporting best practices
• A collaborative, solutions-oriented, and growth-minded approach #LI-Remote

Senior Account Executives at Highwire are trusted advisors, skilled storytellers, and sharp strategists. On our Cybersecurity team, they partner with leading-edge brands at the forefront of global security innovation, working across threat intelligence, cloud security, incident response, identity, and more.

They thrive on tackling complex topics and turning them into compelling, media-worthy narratives. As strong communicators, proactive team players, and emerging leaders, they take ownership of their impact and help drive meaningful results for clients.

Key Responsibilities

Client Service & Program Management

• Own tactical execution of cybersecurity-focused PR program elements, including media relations, analyst engagement, thought leadership, speaking, and content.
• Lead weekly client calls, provide strategic counsel, and serve as a trusted point of contact—even during sensitive or reactive news cycles.
• Manage projects from kickoff through execution—keeping deliverables on track and aligned to broader strategic goals.
• Develop quarterly cybersecurity campaign plans, incorporating industry trends, breaking news, and creative angles.
• Monitor the threat landscape, competitors, and relevant regulatory developments to identify timely commentary opportunities.
• Support client media training, including message development and session follow-up.
• Help develop budgets and allocate team resources based on evolving client needs.

Media & Influencer Relations

• Lead media strategy and execution for cybersecurity clients, with strong existing relationships across 10+ business, trade, and cybersecurity reporters.
• Consistently craft and deliver creative, proactive pitches that generate high-quality media coverage and thought leadership.
• Identify new media trends, outlets, and journalists relevant to the security space—and share insights across the agency.
• Drive and support influencer engagement, content campaigns, and amplification strategies across digital and social platforms.
• Use social channels to boost client visibility and executive voice while supporting broader narrative efforts.
• Measure and communicate the ROI of PR programs, using analytics to optimize ongoing initiatives.
• Coach junior staff on cybersecurity-specific media strategies and relationship building.

Writing & Content Development

• Write and edit high-impact cybersecurity-focused content, such as:
• Thought leadership articles, press releases, and contributed pieces
• Speaking abstracts, award nominations, and analyst briefings
• Media pitches, briefing books, backgrounders, and internal client materials
• Ensure content reflects technical accuracy, industry nuance, and journalistic relevance.
• Create timely, creative narratives that make technical topics relatable to media and business audiences alike.

Insights, Analytics & Integration

• Lead results reporting and campaign measurement, clearly articulating outcomes and PR value to clients.
• Leverage insights and data to refine cybersecurity campaign strategies.
• Collaborate across teams to ensure integrated service delivery—especially around AI, design, content, and social media.
• Identify and adopt AI tools that support campaign precision, speed, and efficiency.

Mentorship & Collaboration

• Mentor and support junior staff, helping them build their cybersecurity knowledge, media skills, and client confidence.
• Foster an inclusive, high-performing team culture built on respect, communication, and shared success.
• Lead by example through proactive, solution-oriented collaboration and professional conduct.

 Agency Engagement & Operations

• Contribute to new business initiatives, from background research to pitch participation.
• Write for Highwire’s blog and engage with agency social channels to share cybersecurity insights and wins.
• Attend and encourage participation in security conferences, networking events, and relevant meetups.
• Bring thoughtful ideas to help improve agency culture, workflows, and team growth.

Professional Growth & Self-Development

• Set and track quarterly goals with your manager to support career development.
• Prioritize tasks effectively to meet client goals and internal expectations.
• Demonstrate independence in driving projects and initiatives forward with minimal oversight.
• Seek feedback and act on it—bringing a continuous improvement mindset to your work.
• Consistently meet deadlines and communicate clearly when priorities shift.
• Stay up to date on cybersecurity news, industry changes, and media trends.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
  
• Direct experience working with cybersecurity clients or within the security industry
• Strong media relationships across tech, business, and security trades (e.g., Wired, TechCrunch, CyberScoop, SC Magazine, Dark Reading, Axios, etc.)
• Ability to understand and translate complex cybersecurity topics into compelling media narratives
• Excellent writing, editing, and content development skills
• Experience managing client communications, priorities, and deliverables
• Confidence using analytics tools and reporting on performance metrics
• A collaborative, curious, and client-first mindset #LI-Remote

Senior Account Executives at Highwire are more than media pros—they are tactical leaders, trusted client partners, and collaborative mentors who drive real results. On our B2B Technology team, they work with some of the most dynamic companies in tech, spanning AI, fintech, enterprise SaaS, and infrastructure.

They are skilled communicators, self-starters, and relationship builders who thrive in fast-moving, high-growth environments and play a key role in delivering impactful client programs.

Key Responsibilities

Client Service & Program Management

• Lead tactical execution of key PR program elements including media relations, analyst relations, awards, speaking, and content.
• Manage projects from concept through completion, ensuring alignment with strategic goals, timelines, and budgets.
• Lead regular client communications, including owning and facilitating weekly PR calls and check-ins.
• Serve as a reliable, go-to resource for clients, offering strategic counsel—even under high-pressure or reactive circumstances.
• Develop and present quarterly campaigns and PR plans, incorporating creative themes, trendscapes, and thought leadership.
• Track competitor activity and identify timely opportunities for client commentary and positioning.
• Participate in media training sessions, developing key messages and handling all session follow-up.
• Develop budget recommendations and team priority allocations to support client needs.

Media & Influencer Relations

• Own and lead media relations efforts, with strong existing relationships across at least 10 key business and industry publications.
• Consistently develop and deliver proactive, creative pitches that generate coverage and drive results for clients and the agency.
• Identify emerging media opportunities and trends, sharing insights across teams to inform strategy and spark new ideas.
• Utilize social and digital channels strategically to amplify earned media and engage with influencer communities.
• Support and participate in social media influencer campaigns, integrating content and coverage amplification strategies.
• Measure and report on the ROI of communications activities, using analytics to optimize future efforts.
• Provide coaching to junior team members to strengthen media relationships and elevate pitching skills.

Writing & Content Development

• Plan and create strategic content as part of both campaigns and broader PR programs.
• Write and edit a wide range of high-impact materials, including:
  • Press releases, pitches, and Q&As
  • Award submissions and speaking abstracts
  • Contributed articles, blog posts, and executive bios
• Fact sheets, backgrounders, briefing books, and internal client correspondence
• Deliver clear, timely, and articulate communication with clients and internal teams.
• Produce creative, consistent, and media-ready pitches that drive placements.

Insights, Analytics & Integration

• Lead reporting efforts, leveraging analytics tools to measure results and refine strategies.
• Present performance updates and campaign insights clearly and confidently to clients.
• Collaborate across departments and specialty teams to ensure seamless service integration.
• Help evaluate and implement AI tools into workflows to increase efficiency, speed, and creativity.

Mentorship & Collaboration

• Mentor junior team members through coaching, feedback, and day-to-day support.
• Foster a collaborative team environment that encourages open communication, shared learning, and creative thinking.
• Model a respectful, proactive, and professional attitude across all teams, clients, and agency partners.
• Support strong team dynamics by managing up and down effectively.

Agency Engagement & Operations

• Participate in new business efforts, from research to presentation.
• Contribute to Highwire’s thought leadership by writing blog posts and engaging with our social channels.
• Attend and encourage participation in networking events and industry panels.
• Help identify opportunities for operational or cultural improvements and share ideas with leadership.

 Professional Growth & Self-Development

• Set and track quarterly goals with your manager, taking ownership of your professional growth.
• Prioritize responsibilities based on impact, client goals, and internal workflow.
• Drive projects forward independently, without requiring frequent check-ins or reminders.
• Identify opportunities for improvement—whether skills, tools, or processes—and propose actionable solutions.
• Consistently meet deadlines or communicate proactively when changes arise.
• Engage in industry networking and development opportunities regularly.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
• Background in B2B technology sectors such as AI, fintech, enterprise SaaS, and infrastructure
• Demonstrated success in developing media relationships and securing impactful placements
• Strong writing and editing skills across a variety of formats and audiences
• Experience managing multiple priorities and leading day-to-day client work
• Comfort with data, analytics, and ROI reporting
• A growth mindset, collaborative spirit, and desire to lead within a team environment LI-Remote

Senior Account Executives at Highwire are more than media pros—they are tactical leaders, trusted client partners, and collaborative mentors who drive real results. On our AdTech and MarTech teams, they work with some of the most innovative companies shaping digital marketing, advertising technology, marketing platforms, and related sectors.

They are skilled communicators, self-starters, and relationship-builders who take the lead in fast-moving, high-growth environments, helping clients achieve impact and visibility in complex markets.

Key Responsibilities

Client Service & Program Management

• Lead tactical execution of key PR program elements including media relations, analyst relations, awards, speaking, and content.
• Manage projects from concept through completion, ensuring alignment with strategic goals, timelines, and budgets.
• Lead regular client communications, including owning and facilitating weekly PR calls and check-ins.
• Serve as a reliable, go-to resource for clients, offering strategic counsel—even under high-pressure or reactive circumstances.
• Develop and present quarterly campaigns and PR plans, incorporating creative themes, industry trends, and thought leadership.
• Track competitor activity and identify timely opportunities for client commentary and positioning.
• Participate in media training sessions, developing key messages and handling all session follow-up.
• Develop budget recommendations and team priority allocations to support client needs.

Media & Influencer Relations

• Own and lead media relations efforts, with strong existing relationships across at least 10 key business, tech, and industry publications relevant to AdTech, and MarTech.
• Consistently develop and deliver proactive, creative pitches that generate coverage and drive results for clients and the agency.
• Identify emerging media opportunities and trends, sharing insights across teams to inform strategy and spark new ideas.
• Utilize social and digital channels strategically to amplify earned media and engage with influencer communities.
• Support and participate in social media influencer campaigns, integrating content and coverage amplification strategies.
• Measure and report on the ROI of communications activities, using analytics to optimize future efforts.
• Provide coaching to junior team members to strengthen media relationships and elevate pitching skills.

Writing & Content Development

• Plan and create strategic content as part of both campaigns and broader PR programs.
• Write and edit a wide range of high-impact materials, including:
• Press releases, pitches, and Q&As
• Award submissions and speaking abstracts
• Contributed articles, blog posts, and executive bios
• Fact sheets, backgrounders, briefing books, and internal client correspondence
• Deliver clear, timely, and articulate communication with clients and internal teams.
• Produce creative, consistent, and media-ready pitches that drive placements.

Insights, Analytics & Integration

• Leverage analytics tools to measure results and refine strategies.
• Present performance updates and campaign insights clearly and confidently to clients.
• Collaborate across departments and specialty teams to ensure seamless service integration.
• Help evaluate and implement AI tools into workflows to increase efficiency, speed, and creativity.

Mentorship & Collaboration

• Mentor junior team members through coaching, feedback, and day-to-day support.
• Foster a collaborative team environment that encourages open communication, shared learning, and creative thinking.
• Model a respectful, proactive, and professional attitude across all teams, clients, and agency partners.
• Support strong team dynamics by managing up and down effectively.

Agency Engagement & Operations

• Participate in new business efforts, from research to presentation.
• Contribute to Highwire’s thought leadership by writing blog posts and engaging with our social channels.
• Attend and encourage participation in networking events and industry panels.
• Help identify opportunities for operational or cultural improvements and share ideas with leadership.

Professional Growth & Self-Development

• Set and track quarterly goals with your manager, taking ownership of your professional growth.
• Prioritize responsibilities based on impact, client goals, and internal workflow.
• Drive projects forward independently, without requiring frequent check-ins or reminders.
• Identify opportunities for improvement—whether skills, tools, or processes—and propose actionable solutions.
• Consistently meet deadlines or communicate proactively when changes arise.
• Engage in industry networking and development opportunities regularly.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
• Background in AdTech, or MarTech, including marketing technology, ad platforms, or digital marketing solutions
• Demonstrated success in developing media relationships and securing impactful placements
• Strong writing and editing skills across a variety of formats and audiences
• Experience managing multiple priorities and leading day-to-day client work
• Comfort with data, analytics, and ROI reporting
• A growth mindset, collaborative spirit, and desire to lead within a team environment #LI-Remote

Account Managers on our B2B Technology team lead integrated communications programs that elevate some of the most innovative brands in enterprise technology. They manage client relationships and drive strategic initiatives across areas such as enterprise software, cloud, security, data, and AI.

In this role, Account Managers oversee multiple account teams, managing all aspects of strategic planning, media relations, content development, and client partnership. They serve as trusted advisors to clients, guiding communications programs that build awareness, strengthen credibility, and deliver measurable business impact.

Account Managers also play an important role in mentoring junior team members, contributing to new business efforts, and helping Highwire continue to define excellence in B2B technology PR and marketing.

Key Responsibilities

Media/Influencer Relations

• Develop and lead comprehensive media and analyst relations strategies for B2B technology clients across enterprise, cloud, security, AI, and fintech sectors.
• Cultivate strong relationships with key business, trade, and technology media outlets and industry influencers.
• Guide teams in building and maintaining media lists, identifying relevant opportunities, and crafting compelling story angles.
• Strategically use social media platforms to amplify earned media, engage key audiences, and enhance client visibility.
• Demonstrate experience measuring ROI and impact of media and influencer engagement programs.
• Identify opportunities for thought leadership through contributed content, speaking engagements, and analyst briefings.

Client Service/Management

• Serve as the day-to-day client contact, managing programs from kickoff through goal achievement.
• Develop strategic communications plans that drive awareness, credibility, and pipeline impact for B2B technology brands.
• Set ambitious yet achievable goals based on news generation, thought leadership, and sustained coverage.
• Provide proactive strategic counsel to clients, anticipating needs and managing through challenges or change.
• Lead client meetings, media training sessions, and message development workshops.
• Oversee budgets, staffing plans, and deliverables, ensuring quality and efficiency.
• Identify opportunities to expand account scope and grow client partnerships.

 Writing Proficiencies

• Develop and oversee the creation of core communications materials, including press releases, bylined articles, messaging frameworks, award submissions, and briefing books.
• Craft strategic, creative, and persuasive pitches that secure top-tier media coverage.
• Produce content that articulates complex B2B technology concepts into clear, compelling narratives for diverse audiences.
• Review and edit team materials to ensure excellence and consistency in tone, accuracy, and brand alignment.
• Communicate professionally, clearly, and proactively with clients and team members.

Agency Operations

• Manage 2+ direct reports, setting goals, providing feedback, and conducting performance reviews.
• Foster a collaborative and inclusive team environment that encourages creativity, accountability, and professional growth.
• Support new business initiatives by identifying prospective clients, contributing to pitch development, and participating in presentations.
• Represent Highwire at industry and networking events, building visibility and relationships in the B2B tech community.
• Model professionalism, enthusiasm, and respect in all client and colleague interactions.
• Contribute to Highwire’s thought leadership through blog posts, social media engagement, and internal initiatives.

Self Development

• Collaborate with senior leadership to establish and track quarterly growth goals.
• Demonstrate consistent initiative in driving projects forward and problem-solving independently.
• Actively seek opportunities for professional growth, skill development, and industry engagement.
• Stay current on B2B technology trends and innovations to bring fresh insights to client programs.
• Manage time effectively, meet deadlines consistently, and communicate proactively regarding project status.
• Attend industry and professional networking events to expand knowledge and connections.

Success Factors

• 5+ years of PR, communications, or marketing experience in an agency environment (required)
• Experience working with B2B technology clients (required) — including enterprise software, cloud, data, or AI
• Established relationships with business, trade, and technology media and analysts
• Proven ability to develop and lead integrated communications programs that deliver measurable business outcomes
• Exceptional writing, editing, and storytelling skills
• Strong project management and multitasking abilities across multiple client accounts
• Experience managing and mentoring junior staff
• Demonstrated success in building trusted client relationships and managing complex client dynamics
• Proactive, collaborative, and resourceful problem-solver with a passion for technology and innovation #LI-Remote

Account Executives at Highwire are driven communicators who bring curiosity, creativity, and precision to every project. On our Cybersecurity team, they partner with forward-thinking clients shaping how organizations protect data, privacy, and trust in a digital world. They are strong writers, strategic media thinkers, and quick learners who excel at crafting communications that inform, influence, and inspire.

Key Responsibilities

Client Service & Program Support

• Support day-to-day execution of cybersecurity PR programs, including media relations, analyst engagement, speaking, and content.
• Participate in weekly client calls and help prepare agendas, updates, and coverage reports.
• Keep projects organized and on schedule by managing timelines, deliverables, and internal communications.
• Conduct research on emerging threats, competitors, and regulations to inform storytelling and thought leadership.
• Contribute ideas for quarterly campaign planning and proactive media opportunities.

Media & Influencer Relations

• Support media outreach efforts by researching reporters, building lists, and developing targeted pitches.
• Draft and distribute compelling story ideas that drive meaningful coverage in business, tech, and cybersecurity outlets.
• Monitor media trends, security news, and journalist activity to identify timely opportunities for clients.
• Assist in managing social and digital amplification strategies to extend earned media visibility.
• Track and report on media results to demonstrate the impact of PR efforts.

Writing & Content Development

• Draft and edit a variety of materials, such as:
• Press releases, media pitches, and client commentary
• Award submissions, speaking abstracts, and blog post
• Backgrounders, briefing documents, and talking points
• Help translate technical cybersecurity topics into clear, engaging language for both media and business audiences.
• Ensure writing reflects accuracy, tone, and alignment with client messaging.

Insights, Analytics & Integration

• Track and analyze media coverage and campaign results, sharing insights with clients and teams.
• Collaborate with teammates across digital, content, and design to support integrated PR initiatives.
• Learn and apply analytics and AI tools that enhance research, precision, and efficiency.

Collaboration & Growth

• Work closely with senior team members to support program execution and strengthen your cybersecurity knowledge.
• Take initiative on projects, communicate clearly, and manage time effectively in a fast-paced environment.
• Contribute to a collaborative, inclusive, and supportive team culture.

Success Factors

• 2–3 years of PR or communications experience in an agency setting
• Experience working with clients in the cybersecurity industry
• Strong writing and editing skills across multiple formats
• A developing network of media contacts or interest in building relationships in the cybersecurity space
• Ability to translate complex, technical concepts into relatable stories
• Strong organization and time management skills
• Familiarity with analytics or media tracking tools (a plus)
• A curious, proactive, and collaborative mindset #LI-Remote

Location: Full Time in Person in Detroit, MI

About Us

We're Proof, a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%. Our marketplace platform helps law firms and pro se parties access more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our primary services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US and countless pro se parties.

We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. Work with us if you have the curiosity, passion, and collaborative spirit to achieve the fundamental change in an outdated industry.

About the Role

As an Operations Service Specialist on the Operations team, you will work closely with our teams to ensure a smooth and accurate experience for both our server partners and our clients.

Key Responsibilities

• Respond to independent server partner and client questions, concerns and feedback via chat to deliver quality service
• Ensure the successful completion of platform jobs through dedicated timeline and prompts that ensure service-level agreements
• Adapt quickly in a fast paced environment where you will actively participate in and influence organizational change and improvements 

Core Objectives

• Lead with empathy to drive a high standard of service quality
• Ensure successful completion of platform tasks, delighting both clients and providers
• Implement tailored quality policies and adapt swiftly in a fast-paced environment
• Collaborate internally to enhance user experience and contribute to market growth

What you will do

• Exercise best judgment to provide clear and professional written communications to independent service partners and clients on our platform
• Work in a support role, cross training for similar positions as needed
• Be the voice of the customer 
• Consistently create an exceptional experience with each contact
• Observe, review, and analyze processes to identify inefficiencies and work with a Team Lead and co-workers in similar roles for areas of improvement
• Cultivate success through managing efficient operations and user experience 
• Identify, solve, and escalate platform issues and opportunities 

Qualifications

• 1+ years of professional work experience in the service of process industry or a related field (consulting, operations, strategy)
• Accustomed to documenting your work as you go and communicating with a cross-functional audience 
• Strong collaboration and partner management skills - building deep, trust-based relationships with independent contractor server partners
• Strong time management, organization, communication, and administrative skills
• Ability to prioritize and execute on multiple projects within stated deadlines 
• Experience with high volume work load
• Experience in legal and/or real estate background preferred
• Must be able to be onsite in office 5 days/week
• A full 8 hours of actual work time (excluding lunch breaks) is expected each workday 

Compensation

• $18-22/hour based on experience and location
• Eligible to participate in company bonus plan

Benefits

• Full-time, hourly position
• Medical, dental, vision, disability insurance, and 401K available
• Flexible time off (paid planned and sick time, and paid holidays)
• Equipment provided
• This is an onsite role located in downtown Detroit, Michigan

E-Verify

This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

#LI-DNP