Company Background

Our client is a global leader in advanced energy storage solutions, specializing in the design and manufacturing of automotive batteries. Headquartered in Milwaukee, Wisconsin, the company serves major automakers and aftermarket retailers, producing over 150 million batteries annually and powering 1 in 3 vehicles worldwide. With operations in more than 50 countries, the company focuses on innovative and sustainable battery technologies for conventional, hybrid, and electric vehicles, supporting the evolving mobility ecosystem.

Project Description

The project focuses on consolidating existing SMS and email prototypes into a single production-ready solution with a user interface for scheduling, configuration, monitoring, and logging. The solution is being built using Power Apps within the company’s environment, with integrations to Snowflake and existing Python and SQL logic.

Technologies

• Azure Functions (API endpoints, data processing);
• Python;
• SQL;
• Snowflake;
• Power Apps (UI, workflows, SharePoint integrations);

What You'll Do

• Migrate the existing messaging solution from Python to Power Apps;
• Enhance and optimize the current SMS solution based on the new messaging architecture;
• Ensure performance, scalability, and reliability of the solution;
• Implement and support global HDIR file upload functionality;
• Design and develop API endpoints for Generic Customer APIs;
• Communicate directly with the client as the primary point of contact for the project;

Job Requirements

• 5+ years of experience as a Data Engineer;
• Experience with SQL and Snowflake;
  
• Experience working with high-load systems and data processing optimization;
• Experience with Azure Functions, primarily for building API endpoints and handling data processing;
• Basic understanding of Python scripting;
• Familiarity with security best practices, including encryption, secure data handling, and compliance with industry regulations;
• Experience with Power Apps is a plus;
• Self-motivated and able to work independently with minimal guidance in a dynamic environment;
• Proven ability to adapt quickly and work effectively in Agile or iterative delivery teams;
• Strong written and verbal communication skills in English;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

The customer is a technology leader in restaurant, foodservice, and hospitality solutions. Their focus is on developing tools that enhance business efficiency and decision-making. The team works in a dynamic environment that fosters innovation, collaboration, and continuous learning.

Project Description

As a Customer Support Specialist, you will be a key part of making sure that we can keep delivering high-quality support to the customers. You will be able to explore new technology and develop processes to help other team members, grow within our company and make a huge impact from day one. Working hours aligned with Central European Time, with availability until 9 PM CET.

Technologies

• SQL
• Python
• JSON
• REST APIs
• POS systems (Toast, Aloha, Brink, Simphony)
• XML

What You'll Do

• Help customers solve problems in the platform and keep them updated on ticket progress;
• Use internal tools to troubleshoot customer reported tickets;
• Translate technical details from our development teams into non-technical language that the customers can understand;
• Analyze data discrepancies between multiple tools to confirm accuracy based on customer inquiries and reassure the customer that data displayed is accurate;
• Build and optimize dynamic SQL scripts to maintain data integrity and support enterprise reporting;
• Accept requests for Technical Resource assistance from the Customer Support Analysts on your team;
• Work side-by-side with the development teams of our Connex, CIS, API and Insights product teams to research and resolve customer reported issues;
• Sympathize with the customer’s situation and take pride in finding them a resolution on tickets submitted;

Job Requirements

• 3-5 years of remote application support experience;
• 2-4 years of customer-facing experience in any industry, but hospitality industry is preferable;
• Knowledge of Python (intermediate), SQL (advanced), JSON (intermediate), and XML (basic);
• An understanding of Rest APIs, including the ability to troubleshoot;
• Prior experience with POS systems i.e. Toast, Aloha, Brink and/or Simphony to the extent that you can determine if tickets logged are an issue with the POS configuration or our Connex POS integration software;
• Able to work in fast paced environment with multiple competing priorities;
• Ability to prioritize tasks independently based on understanding business impact for the customer;
• Bachelors Degree in Computer Science, Information Technology or similar;
• Excellent interpersonal and communication skills (written and verbal);
• Knowledge of English from Upper-Intermediate;
• Ability to work up to 9 PM CET timezone;

Nice to Have

• Experience working with a distributed/remote team across multiple time zones;
• Ability to successfully complete tasks within Coalesce or any similar data transformation solution for Snowflake;
• Completion of Snowflake Learning Path(s): Data Engineer SQL and/or Data Analyst;
• Experience with Jira, Confluence, and Zendesk;
• Familiarity with AWS and Airtable;
• Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks;
• Able to troubleshoot networking and communication protocols;
• Experience supporting restaurant, convenience store, or grocery industry verticals;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Important Information

Experience: +5 years

Job Mode: Full-time

Work Mode: Remote

ID: 21306

Responsibilities and Duties

Co-design, prepare and deliver KPIs, helping commercial areas and sales organization to measure they performance interconnecting available data with a well designed KPIs strategy.

1. Design and develop requested KPIs from different areas / countries
2. Define and implement initiatives to improve the information homologation and standardization
3. Propose and implement new opportunities to obtain valuable information that can improve the customer experience.

Position challenges: Manage and coordinate several teams from different countries, cultures, backgrounds and expectations Maintain a constantly evolving model with all project's information

Qualifications and Skills

• Academic Background: Analytics Bachelor Degree or similar, +2 years in digital adoption areas or similar
• Areas of expertise: Commercial, Customer Experience, Process & IT, Analytics, Digital tools Technical
• Skills required by role: Software skills for data collection and presentation, Advanced Excel, Statistical programming knowledge, Ability to articulate data-driven decisions, ability to summarize and present data, well versed in the latest innovations and trends in the market related to data manipulation product and services. SQL / Snowflake is a must
• Hard Skills: Data Modeling – Snowflake DB (SQL), Excel, SQL
• Soft Skills: Decision making, Problem Solving, Resilience & Adaptability, Strategic Thinking & Execution, Teamwork & Collaboration, Time Management

About Encora 

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. 

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality. 

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Join our dynamic team as a CX Data Analyst and play a pivotal role in transforming customer experience through data-driven insights. In this role, you will harness the power of data analytics to uncover trends, predict customer behavior, and shape strategies that enhance customer satisfaction and loyalty. Your work will directly impact our mission to deliver exceptional service, making every customer interaction meaningful. 

Job Responsibilities:

• Serve as the primary contact for the Support organization for any data-related inquiries, providing timely, actionable insights to drive decision-making and improve customer service outcomes

• Utilize a suite of tools including Salesforce, Zendesk, Snowflake, Superset, and Level AI to analyze customer interactions and behaviors, translating complex data sets into understandable and actionable strategies

• Work cross-functionally with the data analytics team, ensuring a cohesive approach to data collection, analysis, and reporting that meets the diverse needs of stakeholders throughout the organization

• Develop and maintain comprehensive dashboards and reports integrating data across platforms, providing a 360-degree view of customer experiences and support interactions

• Spearhead projects to forecast customer behaviors and trends, leveraging predictive analytics to inform proactive support strategies and enhance customer satisfaction

• Other duties as required

About You:

• Passionate about using data to drive improvements in customer experience

• Skilled in analyzing complex datasets with tools like Salesforce, Zendesk, Snowflake, Superset, and Level AI

• Excellent at communicating complex data insights in a clear, actionable manner

• A collaborative team player who excels at working across departments

• Constantly seeking new ways to leverage data for better decision-making

• Detail-oriented, with a knack for managing multiple projects efficiently

• Adaptable, thriving in fast-paced environments and quickly responding to changing needs

Qualifications:

• 2-3 years of experience in data analysis, market research, or a related field

• Bachelor's Degree in Data Analytics or related field preferred or equivalent education and experience

• Proficiency in utilizing BI tools like Snowflake and Preset for data analysis

• Proficient in SQL, Salesforce, Excel and G-Suite (Slides, Sheets, Docs)

• Experience translating data into actionable insights

• Strong analytical problem-solving skills

• Excellent communication skills, both written and verbal, ability to build out effective presentations and share insights

• Embrace a proactive and adaptable approach, willing to take risks, explore innovative methods, and learn from failures

• Display curiosity, demonstrating a strong desire to learn and contribute value to all aspects of the OpenTable business

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Generous paid vacation + time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

• Christmas Bonus - 30 days

• 20 days of paid time off a year

• 25% vacation premium

• Private health, dental, and life insurance

• Monthly social events and happy hours

***The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office three days a week—giving employees the best of both worlds: in-person collaboration and flexibility.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-Hybrid

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Role Overview

We’re looking for a Customer Experience (CX) Manager to lead a multidisciplinary CX team focused on improving customer journeys, operational performance, and automation across our global Support organization. This position directly manages QA and Support Analytics teams.

Key Responsibilities

Lead and Develop a High-Performing CX Team

• Provide clear direction, coaching, and career development for the WFM, data, CX supervision, and automation functions.

• Set goals, run effective 1:1s, and build a culture of accountability, feedback, and continuous improvement.

Own CX Strategy and Roadmap for Support

• Translate customer feedback, QA outcomes, and operational KPIs (e.g., CSAT, NPS, FCR, containment/automation, quality scores) into a clear CX roadmap.

• Prioritize initiatives that improve both customer experience and efficiency across channels and regions.

Drive Insights, Analytics, and Workforce Planning

• Oversee the CX Data Analyst and Workforce Planning Analyst Sr. in building forecasts, dashboards, and analyses that inform staffing, channel strategy, and experience improvements.

• Use Snowflake, SQL, and Tableau-powered reporting to understand demand, contact drivers, automation performance, and agent experience, and to recommend concrete actions.

Lead Automation and AI Optimization

• Partner with the Automation Analyst to evaluate and improve automation performance (e.g., bots, deflection, self-service, AI tools).

• Define success metrics and measurement plans for new automation, ensuring they reduce effort without degrading CX.

• Establish feedback loops with QA, frontline teams, and stakeholders so automation changes are tested, monitored, and iterated.

Partner with Operations and QA to Lift Frontline Experience

• Work closely with the CX Sr. Supervisor and QA/Training/Upskilling teams to ensure processes, coaching, and quality programs align to CX goals.

• Connect QA insights and Level AI (or similar tools) outputs to coaching, training, and process improvements.

Manage Stakeholders and Cross-Functional Alignment

• Act as the primary CX point of contact for Support leadership and partners such as WFM, Support Intelligence, RevOps/Salesforce admins, Product, GTM, and Content/Knowledge teams.

• Build trust and alignment through clear storytelling, data-driven recommendations, and follow-through on action items.

• Represent the voice of the customer and the voice of the agent in cross-functional forums and projects.

Required Skills & Experience

• Experience: 5+ years in Customer Experience, Customer Support, Operations, or a closely related field.

• Leadership: 2+ years of direct people management experience, leading analysts and/or operational leaders.

• Strategy: Demonstrated experience leading CX or support initiatives that improved KPIs such as CSAT, NPS, FCR, automation/containment, or QA scores.

• Technical Skills: Proficiency in SQL; hands-on experience with Snowflake; experience building or consuming dashboards in Tableau.

• Metrics: Solid understanding of support and CX metrics (CSAT, NPS, FCR, containment/deflection, QA/quality scores, AHT, adherence, staffing KPIs, etc.).

• Communication: Excellent written and verbal communication skills; able to translate complex analysis into clear narratives.

Nice to Have:

• Experience with Salesforce Service Cloud.

• Experience with AI-driven QA or automation tools (e.g., Level AI).

• Background in designing CX/QA frameworks or VOC programs.

• Experience in SaaS, marketplace, or hospitality environments.

Location & Working Model

• This role is based in our Mexico City office. 

• Hybrid model: 3 days per week in‑office (specific days aligned with team/department guidelines). 

• You will collaborate regularly with global partners across time zones (US, UK, and other regions), so some flexibility in working hours may be required for key meetings.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Generous paid vacation + time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

• Christmas Bonus - 30 days

• 20 days of paid time off a year

• 25% vacation premium

• Private health, dental, and life insurance

• Monthly social events and happy hours

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.

Estamos en búsqueda de Performance Data Analyst

Principales responsabilidades:

Requerimientos:

• Inglés avanzado (conversacional)
• Modalidad en oficina (San Pedro Garza Garcia, NL)
• Ingenieria en sistemas o afín
• 2 años en áreas relacionadas con operaciones digitales, optimización de procesos o roles similares
• Conocimiento avanzado de SQL / Snowflake
• Dominio de herramientas para recolección y análisis de datos operativos
• Conocimientos en programación estadística
• Diseño y análisis de toma de decisiones basada en datos
• Experiencia modelando estructuras de datos para usuarios finales
• Capacidad para diseñar datasets automatizados y dinámicos con datos relevantes de negocio
• Fuertes habilidades de resumen, análisis y presentación de datos
• Conocimiento de tendencias e innovaciones en analítica, productos de datos y streaming en tiempo casi real
  

Ofrecemos:

• Esquema 100% nominal 
• Prestaciones de Ley 
• Vales de despensa 
• Beneficios adicionales 
• Plan de Desarrollo Profesional 
• Colaboración multicultural

Te invitamos a conocernos en http://www.neoris.com, Facebook, LinkedIn, Twitter o Instagram: @NEORIS.

Ximena Ramirez
#LI-XR1

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Analytics manager who will:

• Develop and execute the analytics strategy aligned with overall business goals, identifying high-impact analytical opportunities. 

• Lead, mentor, and manage a team of analytics professionals (Associates and Senior Associates). 

• Oversee multiple concurrent analytical projects, ensuring timely delivery, quality, and alignment with business objectives and resource allocation. 

• Act as a primary point of contact for senior business stakeholders, understanding their challenges, translating them into analytical problems and presenting solutions. 

• Drive the adoption of advanced analytical techniques and cutting-edge tools to enhance team capabilities and efficiency. 

• Establish and monitor key metrics for team productivity and project success. 

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Experience: 3+ years of experience in analytics 

  Technical Skills: 

  • Expert in leading BI platforms (e.g., Tableau, Power BI, Looker) for client reporting. 
  • Familiarity with cloud-based data warehouses (e.g., Snowflake, BigQuery, Redshift) and data lakes and Alteryx or data transformation/processing in the cloud (e.g., Azure, GCP, Power Apps, Power Automate).
  • Soft Skills: Exceptional leadership, strategic thinking, problem-solving, and cross-functional collaboration abilities. Proven ability to influence and drive change through data. 
  • Reporting Structure: Reports to a Director or Senior Director of Analytics 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.

 Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Data Engineer Manager who will:

• Collaborate closely with a team of data engineers, developers, and UX designers to create and optimize data pipelines and workflows supporting media performance reporting.
• Manage the design, build, and maintenance phases of client reporting projects.
• Work with Business Intelligence/Data Operations to define and document comprehensive reporting and visualization requirements.
• Ensure high data quality and provide ongoing support and maintenance for existing data workspaces.
• Deploy new client teams to cloud data solutions, offering guidance and support throughout the onboarding process.
• Define clear QA guidelines and automate current QA processes to enhance efficiency.
• With the support of the Associate Director, develop innovative tools, processes, and best practices to achieve workflow efficiencies and drive value for both client teams and clients.
• Act as the subject matter expert for all questions and projects related to data quality, BI tools, and business rules, ensuring that best practices are consistently followed across all initiatives.
• Facilitate effective communication and ensure task progression through regular status meetings and working sessions; proactively identify and resolve project roadblocks and issues.
• Efficiently track and manage a high volume of tasks across multiple stakeholders and projects.
• Build positive and collaborative relationships with internal teams, effectively communicating roles, responsibilities, and expectations.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

Education & Experience:

• Bachelor's or advanced degree in Statistics, Economics, Business, Mathematics, Computer Science, or a related scientific field is preferred.
• Minimum of 4-6 years of experience in data governance processes within a data warehousing, ETL, and business intelligence environment.
• Experience with the full development life cycle of an application or reporting solution – from design through testing and deployment.
• Experience in a media environment (digital investment, analytics, or ad operations) is preferred; an understanding of the media landscape is beneficial.
• Experience and understanding of processes across multiple media channels (digital, search, social, offline, etc.) and handling diverse datasets (paid media, owned, etc.).

Technical Skills:

• Advanced knowledge of databases and data warehouses is crucial, including SQL (most important), MySQL, PostgreSQL, Redshift, Snowflake, etc.
• Advanced knowledge of one or more programming languages is essential, with Python being highly valued.
• Strong knowledge of cloud platforms such as Microsoft Azure, GCP, or AWS (familiarity with any major cloud provider is key).
• Knowledge of data engineering platforms such as Databricks.
• Familiarity with project/product management tools like Jira, Confluence, Smartsheets, Azure DevOps/VSTS.
• Familiarity with business intelligence tools such as Tableau, PowerBI, etc.
• Experience with advertising campaign management/buying platforms (e.g., Sizmek, GCM, Flashtalking, Moat, DV, IAS, Mediaocean, Media Tools, Nielsen, ComScore, Facebook, Twitter, Pinterest, Snapchat, 4C, Brand Networks, YouTube, Google Ads, Bing, Kenshoo, SA360, DV360, Google Analytics, Adobe Analytics) is highly beneficial.

Soft Skills:

• Demonstrates strong attention to detail.
• Excellent verbal and written communication skills.
• Exceptional organizational skills, multi-tasking capabilities, and detail-oriented approach.
• Ability to foster collaborative relationships with other cross-functional teams.
• Ability to manage and prioritize competing projects and deliverables effectively.
• Proactive in elevating and resolving project roadblocks and issues.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

The salary range for this role is negotiable, the range being $6,000-$12,500 per month (Gross in USD), based on location and experience level.  

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

Compensation:

For this principal development role, with 12+ years of experience, the compensation range is  $6,000 - $12,500 USD based on location and experience level per month and in gross amount. This range acknowledges the extensive expertise, leadership capabilities, and significant contributions expected at this level, offering a competitive salary to reflect the value of advanced skills and experience

About the Role: 

We are seeking a talented and motivated, best-in-class Principal Engineer for our Data Infrastructure. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

Sezzle is growing; our data generation and consumption is growing with us at an increasing scale. Data is extremely valuable, and we want to empower the business, the engineers, and the rest of the organization to be able to read, write, and analyze large volumes of it quickly and efficiently.

Sezzle is a heavy consumer of MySQL, Postgres, and Redshift, leveraging AWS tooling with Aurora RDS and DMS. We use DBT-based transformations and similar toolkits to populate a rapidly growing data lake that supports multiple data warehouses. It’s scaled well with us so far, and we’re looking to continue improving it, but we also want to step into new tooling and technologies.

What you’ll do: 

• End to end ownership of our database and data warehousing infrastructure, its KPIs and its SLAs, including MySQL, Postgres, CDC capture, and Redshift.
• Lead optimizations in database and query performance.
• ​​Build and maintain tooling to help manage and upgrade our data infrastructure, continually improving with migrations and optimizations.
• Partner with Development to ensure we ship solid queries against a battle-tested schema to meet the needs of our products and business.

• Help Sezzle evolve our data systems beyond the current scale and stack with whatever tooling is necessary to handle processing high volumes of writes and events while performing complex ETL.
• Evaluate and integrate new technologies, guiding the evolution of Sezzle’s data infrastructure.
• Help data engineers and analysts optimize Redshift and warehouse performance, including query tuning, modeling improvements, and cost management.

What We look for: 

• 12+ years of experience in DBA, SRE, or Data Engineering roles, with a strong track record of scaling production-grade systems.
• Deep expertise with MySQL, Postgres, AWS Redshift or similar products, including performance tuning, table design, and workload management.
• Advanced proficiency in SQL.
• Strong hands-on experience with data replication and ETL/ELT frameworks, especially DBT, AWS DMS, or similar tools.
• Strong understanding of data modeling, distributed systems, and warehouse/lake design patterns.
• Ability to work in a fast-paced, collaborative environment with excellent communication and documentation skills.

Preferred Knowledge and Skills:

• Prior experience in high-growth, data-intensive fintech or similar regulated environments.
• Knowledge of lakehouse architectures and modern stacks such as Snowflake, Databricks, Iceberg, or Delta Lake.
• Some background in designing scalable, fault-tolerant data pipelines using modern orchestration tools (Airflow, Dagster, Prefect, etc.) processing anywhere from 100GB to 1 TB of new data a day
• Familiarity with streaming technologies (Kafka, Kinesis, Flink, Spark Streaming).
• High enthusiasm for using AI to be as productive as possible.

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

Sezzle’s Technology Stack:

• Languages: Golang, Typescript, Python
• Frontend: Typescript - React and React Native
• Backend: Golang
• Database: MySQL, Postgres, Elasticsearch
• DevOps & Cloud: AWS, Kubernetes
• Version Control: Git
• CI/CD: Gitlab
• Testing: Developer and AI-driven, focus on automated end-to-end, integration, and unit tests
• Open Source: Sezzle is focused on using open source, and we build what we can before buying!

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

#Li-remote #full-time

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Production Capacity Analyst to join our team!

About the Role

Backblaze is seeking a detail-oriented, systems-minded Production Capacity Analyst to support the planning, deployment, and management of infrastructure capacity across our global cloud storage platform.

This role is responsible for maintaining accurate and reliable capacity data, supporting forecasting and hardware planning, and improving visibility into system utilization, growth, and cost drivers. You will work closely with Capacity Planning, Production Engineering, Data Center Operations, and Finance teams to ensure infrastructure growth is well understood, well coordinated, and aligned with business demand and development roadmaps.

This is a collaborative, execution-focused role within Cloud Operations, contributing to service reliability and performance, cost efficiency, and operational readiness using high-quality data, thoughtful analysis, and consistent execution.

What You’ll Do

• Collect, reconcile, organize, and analyze data across storage, compute, and network systems to support capacity planning and operational decision making
• Contribute to short and mid-term cluster and data center capacity forecasts by maintaining datasets, validating assumptions, identifying trends, and improving model logic
• Coordinate hardware and site deployment readiness across production environments, including tracking deployments, managing open orders, and effecting internal asset movements to maintain balanced capacity availability
• Maintain and improve reporting on resource utilization, growth results and trajectories, and capacity constraints and risk, ensuring data is accurate, concise, and actionable
• Monitor key capacity metrics and dashboards to proactively identify anomalies, constraints, risks, and visibility issues
• Support Compliance, Security, audit, and reporting efforts related to capacity planning and infrastructure operations by scoping requirements, organizing data and tracking execution
• Contribute to automation of data collection, reporting, and analysis workflows to improve efficiency and reduce manual efforts
• Partner with Capacity Engineering, SRE, and Systems Engineering to ensure capacity data reflects real system behavior and operational conditions
• Communicate findings clearly and support coordination across teams to ensure alignment on capacity-related activities and priorities

Right Fit

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Technology, Statistics, Economics, Finance, or a related technical field, or equivalent experience
• 2 to 4 years of experience in data analysis, infrastructure operations, capacity planning, infrastructure or production engineering, or a similarly technical role
• Experience working with structured data sets at moderate to large scale using modern database and data analysis tools, preferably SQL, Python, Snowflake, Metabase, Excel, Google Sheets, or similar languages and tools
• Familiarity with observability and monitoring systems, preferably Grafana, Metabase, Prometheus, OpenSearch, or equivalent platforms
• Understanding of core system resources such as CPU, memory, disk, and network, and how they impact performance, utilization, and scalability
• Working knowledge of core capacity planning concepts, including utilization tracking and saturation signals, headroom and buffer management, growth trend analysis, and basic forecasting methods
• Exposure to infrastructure cost modeling and financial analysis, including CapEx planning inputs, cost-per-unit metrics, and tradeoffs among stability, performance, and cost
• Strong attention to detail with a focus on data accuracy, consistency, and validation
• Clear and concise communication skills, with the ability to present technical information to both technical and non-technical stakeholders

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech.  Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

Our Culture

At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:

• We think big
• We take simplicity seriously
• We come as we are
• We act with humility
• We are built on trust

Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.

Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.

The Role

We're looking for a Senior Data Engineer to help lead the evolution of our data stack—from pipelines to platform. In this role, you'll build the infrastructure that powers everything from product intelligence to financial reporting and self-serve analytics in product

Our customers are clinicians in small to mid-sized private practices, and the data you shape will directly help them run more efficient, effective businesses. By enabling accessible insights—from no-show trends to client engagement—you’ll give practitioners the tools to make smarter, faster decisions about how they manage care.

Internally, your work will fuel everything from executive reporting and revenue forecasting to product analytics and AI evaluation loops. You’ll collaborate across Data Analytics, ML, Product, and Engineering teams to build scalable, reliable systems that make data a first-class product at SimplePractice.

Responsibilities

• Partner with Product, Analytics and Engineering to build scalable systems that help unlock the value of data from a wide range of sources such as backend databases, event streams, and marketing platforms
• Lead technical vision and architecture with holistic point of view on both short-term and long-term horizons 
• Work with analytics to create company wide alignment through standardized metrics across the company
• Work with Product and Engineering teams to support internal use cases such as financial reporting, product analytics and operational metrics
• Enable external use cases like customer-facing dashboard, self-serve analytics, and next best action in product 
• Manage the complete data stack from ingestion through data consumption
• Build tools to increase transparency in reporting company wide business outcomes
• Work with DevOps to deploy and maintain data solutions leveraging cloud data technologies, preferably in AWS
• Help define data quality and data security framework to measure and monitor data quality across the enterprise. Define and promote data engineering best practice

Desired Skills & Experience

• Education & Experience
  • BS/MS in Engineering, Computer Science, Mathematics, or related field
  • 7+ years in Data or Analytics Engineering
  • Strong problem-solving and communication skills; comfortable in fast-paced, cross-functional environments
• Data Engineering & Pipelines
  • Enterprise architecture and enterprise data architecture (data modeling and enterprise dimensional modeling)
  • Expert in SQL and data modeling (relational, dimensional, semantic)
  • Proven experience in data warehouse design, implementation, and maintenance (Snowflake)
  • Hands-on with DBT for modular, testable transformations
  • Experience with orchestration and ingestion tools: Airflow, Prefect, Airbyte, Fivetran, Kafka
  • Familiar with ELT, schema-on-read, DAGs, and performance optimization
• Cloud & Infrastructure
  • Experience with AWS (S3, RDS, Redshift, etc.)
  • Familiar with Terraform, Docker, and containerized workflows (bonus)
  • Skilled in handling structured, semi-structured (e.g., JSON), and columnar formats (e.g., Parquet, ORC)
• Analytics & Enablement
  • Experience building and supporting semantic layers for self-serve analytics
  • Proficient with BI tools like Looker, Tableau, or Sisense
  • Comfortable standardizing metrics and enabling trusted, consistent access to data
• Programming & Scripting
  • Proficient in Python and Unix/Linux scripting
  • Comfortable working with APIs (e.g., using curl)

Bonus Points

• AWS DevOps - Terraform, Kubernetes, Docker
• Project & Change Management skills especially experience working in an Agile (SCRUM, Kanban) environment/team focusing on sprint by sprint deliveries
• Real-time ETL - Kafka streaming, AWS Kinesis

Benefits

We offer a competitive benefits program including:

• Privatized Medical, Dental & Vision Coverage
• Work From Home stipend 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
• Monthly Meal Reimbursement
• Holiday Bonus, 15-day Aguinaldo
• Hybrid Work Schedule & Catered Lunch
• A relocation bonus for candidates joining us from a different city 
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Sobre Nosotros

SimplePractice tiene su sede en Los Ángeles, California, pero contamos con miembros del equipo que viven y trabajan en Estados Unidos, República Dominicana, Ciudad de México y Ucrania.

En SimplePractice, trabajamos para mejorar el acceso a una atención de calidad, brindando  a los profesionales de la salud y el bienestar todas las herramientas que necesitan para prosperar en la práctica privada.

Más de 250,000 proveedores confían en SimplePractice para desarrollar su negocio con nuestro software líder en la industria, que ofrece potentes herramientas que simplifican cada aspecto de la gestión de la práctica. Desde las tareas administrativas hasta la atención clínica, nuestro conjunto de soluciones innovadoras trabaja de manera integrada para reducir la carga administrativa, permitiendo a los profesionales, tanto individuales como en pequeños grupos, prosperar junto con sus clientes.

Ganador de premios y centrado en las personas, SimplePractice está dando forma al futuro de la tecnología de la salud. Reconocido por MedTech Breakthrough y los Premios de Salud Digital, y como uno de los Mejores Lugares para Programar en México y uno de los Mejores Lugares para Trabajar según BuiltIn.

Nuestra Cultura

En SimplePractice, la cultura es nuestra base. Influye en la manera en que trabajamos, cómo servimos a nuestros clientes y cómo abordamos el cumplimiento de nuestra misión. Contamos con cinco valores fundamentales que buscamos encarnar cada día:

• Pensamos en grande

• Tomamos la simplicidad en serio

• Venimos tal como somos

• Actuamos con humildad

• Estamos construidos sobre la confianza

La cultura es responsabilidad de todos en SimplePractice. Es lo que nos impulsa a hacerlo mejor para nuestros compañeros y clientes.

La conexión y la colaboración también son clave para nuestro éxito. Trabajarás con equipos multinacionales talentosos y tendrás oportunidades de participar en encuentros presenciales tanto en EE. UU. como en México.

🚀 ¡Encuéntranos en la Ciudad de México!

¿Quieres conocer al equipo antes de postularte? Acompáñanos el 28 de mayo en nuestro encuentro "Más allá de la app: Construyendo el futuro de la tecnología con IA y datos", en colaboración con RubyCDMX.

¡Habla de IA, datos e ingeniería con nuestros líderes mientras disfrutas de una bebida! 🍺 👉 Confirma tu asistencia aquí: https://luma.com/32jeyopv

El Rol

Estamos buscando un Senior Data Engineer para ayudar a liderar la evolución de nuestro stack de datos, desde los pipelines hasta la plataforma. En este rol, construirás la infraestructura que impulsa todo, desde inteligencia de producto hasta reportes financieros y analítica self-serve dentro del producto.

Nuestros clientes son profesionales clínicos en prácticas privadas pequeñas y medianas, y los datos que estructures les ayudarán directamente a operar negocios más eficientes y efectivos. Al habilitar insights accesibles, como tendencias de inasistencias o niveles de interacción de pacientes, brindarás a los profesionales herramientas para tomar decisiones más inteligentes y rápidas sobre la gestión de la atención.

Internamente, tu trabajo impulsará desde reportes ejecutivos y proyecciones de ingresos hasta analítica de producto y ciclos de evaluación de modelos de IA. Colaborarás con equipos de Data Analytics, Machine Learning, Producto e Ingeniería para construir sistemas escalables y confiables que conviertan los datos en un producto de primera clase dentro de SimplePractice.

Responsabilidades

• Colaborar con Producto, Analytics e Ingeniería para construir sistemas escalables que desbloqueen el valor de los datos provenientes de múltiples fuentes como bases de datos backend, flujos de eventos y plataformas de marketing.
• Liderar la visión técnica y la arquitectura con una perspectiva integral tanto a corto como a largo plazo.
• Trabajar con el equipo de Analytics para crear alineación a nivel compañía mediante métricas estandarizadas.
• Apoyar casos de uso internos como reportes financieros, analítica de producto y métricas operativas.
• Habilitar casos de uso externos como dashboards para clientes, analítica self-serve y recomendaciones dentro del producto.
• Gestionar el stack completo de datos desde la ingestión hasta el consumo.
• Construir herramientas que aumenten la transparencia en el reporte de resultados de negocio.
• Colaborar con DevOps para desplegar y mantener soluciones de datos en la nube, preferentemente en AWS.
• Definir marcos de calidad y seguridad de datos para medir y monitorear la calidad en toda la organización, promoviendo mejores prácticas de ingeniería de datos.

Habilidades y Experiencia Deseadas

Educación y Experiencia

• Licenciatura o Maestría en Ingeniería, Ciencias de la Computación, Matemáticas o campo relacionado.
• Más de 7 años en Data Engineering o Analytics Engineering.
• Fuertes habilidades de resolución de problemas y comunicación; cómodo trabajando en entornos dinámicos y multifuncionales.

Ingeniería de Datos y Pipelines

• Experiencia en arquitectura empresarial y modelado dimensional.
• Experto en SQL y modelado de datos (relacional, dimensional, semántico).
• Experiencia comprobada en diseño, implementación y mantenimiento de data warehouses (Snowflake).
• Experiencia práctica con DBT para transformaciones modulares y testeables.
• Experiencia con herramientas de orquestación e ingestión: Airflow, Prefect, Airbyte, Fivetran, Kafka.
• Familiaridad con ELT, schema-on-read, DAGs y optimización de rendimiento.

Nube e Infraestructura

• Experiencia con AWS (S3, RDS, Redshift, etc.).
• Familiaridad con Terraform, Docker y flujos de trabajo contenerizados (deseable).
• Manejo de datos estructurados, semi-estructurados (JSON) y formatos columnares (Parquet, ORC).

Analítica y Habilitación

• Experiencia construyendo y soportando capas semánticas para analítica self-serve.
• Dominio de herramientas BI como Looker, Tableau o Sisense.
• Experiencia estandarizando métricas y habilitando acceso confiable y consistente a los datos.

Programación y Scripting

• Dominio de Python y scripting en Unix/Linux.
• Experiencia trabajando con APIs (por ejemplo, usando curl).

Puntos Extra

• AWS DevOps (Terraform, Kubernetes, Docker).
• Experiencia en gestión de proyectos y cambio, especialmente en entornos ágiles (SCRUM, Kanban).
• Experiencia en ETL en tiempo real (Kafka streaming, AWS Kinesis).

Beneficios

Ofrecemos un programa competitivo de beneficios que incluye:

• Seguro médico, dental y de visión privado
• Apoyo para trabajo desde casa
• Tiempo libre flexible (FTO), días de bienestar, días festivos pagados y Summer Fridays
• Reembolso mensual de alimentos
• Bono navideño y 15 días de aguinaldo
• Esquema híbrido de trabajo y comidas patrocinadas
• Bono de reubicación para candidatos que se muden desde otra ciudad
• Grupos de Recursos para Empleados (ERGs)

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

he Sr Data Analyst is a mid-level practitioner role within Analytics, Intelligence, & Optimization. This role is responsible for leading substantial portions of reporting, dashboarding, and performance analysis workstreams that help teams understand business performance, identify opportunities, and support decision-making. The Sr Data Analyst works independently across recurring and ad hoc analytics needs, translates business questions into analytical approaches, and delivers clear, actionable insights to internal and client stakeholders. At this level, the role is expected to demonstrate strong analytical judgment, reliable execution, and growing leadership in how reporting logic, metric consistency, and insight generation are applied across engagements. 

Role responsibilities

• Lead the development, enhancement, and ongoing management of dashboards, reporting solutions, and recurring performance analysis. 
• Translate business questions into structured analytical approaches, reporting requirements, data needs, and output designs with limited oversight. 
• Analyze structured data to identify trends, anomalies, business drivers, and actionable opportunities. 
• Own lightweight transformation logic and dashboard-ready data modeling needed to support accurate and scalable analytics outputs. 
• Apply and reinforce semantic modeling practices by defining, documenting, and maintaining consistent business logic for metrics, dimensions, and KPIs. 
• Validate data quality, troubleshoot reporting issues, and resolve moderately complex data logic challenges in partnership with adjacent teams where needed. 
• Synthesize analysis into clear findings, implications, and recommendations for internal and client stakeholders. 
• Support stakeholder discussions by clearly explaining performance changes, report logic, assumptions, and recommended actions. 
• Partner with Measurement Implementation Analysts, CRO Analysts, SEO / GEO Specialists, Analytics Engineers, and DEPA teams to ensure analytics outputs align to measurement design, platform realities, and business needs. 
• Improve analytics delivery by identifying opportunities for better reporting structure, cleaner metric definitions, improved documentation, and more scalable analysis workflows. 
• Contribute to governance discipline by following established privacy, measurement, and data-quality standards in day-to-day work. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Strong working knowledge of digital analytics, reporting, dashboarding, and performance measurement. 
• Ability to independently manage recurring analytics workstreams and produce reliable outputs with minimal oversight. 
• Strong understanding of data structures, joins, dimensions, metrics, KPI logic, and dashboard design principles. 
• Ability to turn data into clear, business-relevant insights and recommendations. 
• Strong analytical problem-solving skills, including the ability to investigate anomalies and identify likely drivers of performance. 
• Working knowledge of semantic modeling and the role of consistent business definitions in scalable analytics. 
• Ability to balance technical accuracy with stakeholder usability in reports and dashboards. 
• Strong written and verbal communication skills in English, including the ability to present findings clearly to non-technical audiences. 
• Strong attention to detail with a disciplined approach to validation, QA, and documentation. 
• Ability to work effectively across distributed teams in the Americas and collaborate across functions, time zones, and client contexts. 

Tools / Platforms 

• Analytics & Reporting 
• Google Analytics 4 (GA4) 
• Adobe Analytics 

Other digital analytics platforms as needed 

• Visualization & BI 
• Looker 
• Power BI 
• Tableau 
• Looker Studio 
• Data & Querying 
• SQL 
• BigQuery 
• Snowflake 
• Excel 
• Google Sheets 
• Optimization / Experience / CDP Ecosystem 
• Optimizely 
• Adobe Target 
• Dynamic Yield 
• CDP and optimization tools as relevant to the client environment 

Nice to have qualifications  

• Google Analytics certification or equivalent GA4 learning path 
• Adobe Analytics learning path or platform training 
• Looker, Tableau, or Power BI certification 
• SQL certification or equivalent applied coursework 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits   

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

he Sr Data Analyst is a mid-level practitioner role within Analytics, Intelligence, & Optimization. This role is responsible for leading substantial portions of reporting, dashboarding, and performance analysis workstreams that help teams understand business performance, identify opportunities, and support decision-making. The Sr Data Analyst works independently across recurring and ad hoc analytics needs, translates business questions into analytical approaches, and delivers clear, actionable insights to internal and client stakeholders. At this level, the role is expected to demonstrate strong analytical judgment, reliable execution, and growing leadership in how reporting logic, metric consistency, and insight generation are applied across engagements. 

Role responsibilities

• Lead the development, enhancement, and ongoing management of dashboards, reporting solutions, and recurring performance analysis. 
• Translate business questions into structured analytical approaches, reporting requirements, data needs, and output designs with limited oversight. 
• Analyze structured data to identify trends, anomalies, business drivers, and actionable opportunities. 
• Own lightweight transformation logic and dashboard-ready data modeling needed to support accurate and scalable analytics outputs. 
• Apply and reinforce semantic modeling practices by defining, documenting, and maintaining consistent business logic for metrics, dimensions, and KPIs. 
• Validate data quality, troubleshoot reporting issues, and resolve moderately complex data logic challenges in partnership with adjacent teams where needed. 
• Synthesize analysis into clear findings, implications, and recommendations for internal and client stakeholders. 
• Support stakeholder discussions by clearly explaining performance changes, report logic, assumptions, and recommended actions. 
• Partner with Measurement Implementation Analysts, CRO Analysts, SEO / GEO Specialists, Analytics Engineers, and DEPA teams to ensure analytics outputs align to measurement design, platform realities, and business needs. 
• Improve analytics delivery by identifying opportunities for better reporting structure, cleaner metric definitions, improved documentation, and more scalable analysis workflows. 
• Contribute to governance discipline by following established privacy, measurement, and data-quality standards in day-to-day work. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Strong working knowledge of digital analytics, reporting, dashboarding, and performance measurement. 
• Ability to independently manage recurring analytics workstreams and produce reliable outputs with minimal oversight. 
• Strong understanding of data structures, joins, dimensions, metrics, KPI logic, and dashboard design principles. 
• Ability to turn data into clear, business-relevant insights and recommendations. 
• Strong analytical problem-solving skills, including the ability to investigate anomalies and identify likely drivers of performance. 
• Working knowledge of semantic modeling and the role of consistent business definitions in scalable analytics. 
• Ability to balance technical accuracy with stakeholder usability in reports and dashboards. 
• Strong written and verbal communication skills in English, including the ability to present findings clearly to non-technical audiences. 
• Strong attention to detail with a disciplined approach to validation, QA, and documentation. 
• Ability to work effectively across distributed teams in the Americas and collaborate across functions, time zones, and client contexts. 

Tools / Platforms 

• Analytics & Reporting 
• Google Analytics 4 (GA4) 
• Adobe Analytics 

Other digital analytics platforms as needed 

• Visualization & BI 
• Looker 
• Power BI 
• Tableau 
• Looker Studio 
• Data & Querying 
• SQL 
• BigQuery 
• Snowflake 
• Excel 
• Google Sheets 
• Optimization / Experience / CDP Ecosystem 
• Optimizely 
• Adobe Target 
• Dynamic Yield 
• CDP and optimization tools as relevant to the client environment 

Nice to have qualifications  

• Google Analytics certification or equivalent GA4 learning path 
• Adobe Analytics learning path or platform training 
• Looker, Tableau, or Power BI certification 
• SQL certification or equivalent applied coursework 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits   

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

he Sr Data Analyst is a mid-level practitioner role within Analytics, Intelligence, & Optimization. This role is responsible for leading substantial portions of reporting, dashboarding, and performance analysis workstreams that help teams understand business performance, identify opportunities, and support decision-making. The Sr Data Analyst works independently across recurring and ad hoc analytics needs, translates business questions into analytical approaches, and delivers clear, actionable insights to internal and client stakeholders. At this level, the role is expected to demonstrate strong analytical judgment, reliable execution, and growing leadership in how reporting logic, metric consistency, and insight generation are applied across engagements. 

Role responsibilities

• Lead the development, enhancement, and ongoing management of dashboards, reporting solutions, and recurring performance analysis. 
• Translate business questions into structured analytical approaches, reporting requirements, data needs, and output designs with limited oversight. 
• Analyze structured data to identify trends, anomalies, business drivers, and actionable opportunities. 
• Own lightweight transformation logic and dashboard-ready data modeling needed to support accurate and scalable analytics outputs. 
• Apply and reinforce semantic modeling practices by defining, documenting, and maintaining consistent business logic for metrics, dimensions, and KPIs. 
• Validate data quality, troubleshoot reporting issues, and resolve moderately complex data logic challenges in partnership with adjacent teams where needed. 
• Synthesize analysis into clear findings, implications, and recommendations for internal and client stakeholders. 
• Support stakeholder discussions by clearly explaining performance changes, report logic, assumptions, and recommended actions. 
• Partner with Measurement Implementation Analysts, CRO Analysts, SEO / GEO Specialists, Analytics Engineers, and DEPA teams to ensure analytics outputs align to measurement design, platform realities, and business needs. 
• Improve analytics delivery by identifying opportunities for better reporting structure, cleaner metric definitions, improved documentation, and more scalable analysis workflows. 
• Contribute to governance discipline by following established privacy, measurement, and data-quality standards in day-to-day work. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Strong working knowledge of digital analytics, reporting, dashboarding, and performance measurement. 
• Ability to independently manage recurring analytics workstreams and produce reliable outputs with minimal oversight. 
• Strong understanding of data structures, joins, dimensions, metrics, KPI logic, and dashboard design principles. 
• Ability to turn data into clear, business-relevant insights and recommendations. 
• Strong analytical problem-solving skills, including the ability to investigate anomalies and identify likely drivers of performance. 
• Working knowledge of semantic modeling and the role of consistent business definitions in scalable analytics. 
• Ability to balance technical accuracy with stakeholder usability in reports and dashboards. 
• Strong written and verbal communication skills in English, including the ability to present findings clearly to non-technical audiences. 
• Strong attention to detail with a disciplined approach to validation, QA, and documentation. 
• Ability to work effectively across distributed teams in the Americas and collaborate across functions, time zones, and client contexts. 

Tools / Platforms 

• Analytics & Reporting 
• Google Analytics 4 (GA4) 
• Adobe Analytics 

Other digital analytics platforms as needed 

• Visualization & BI 
• Looker 
• Power BI 
• Tableau 
• Looker Studio 
• Data & Querying 
• SQL 
• BigQuery 
• Snowflake 
• Excel 
• Google Sheets 
• Optimization / Experience / CDP Ecosystem 
• Optimizely 
• Adobe Target 
• Dynamic Yield 
• CDP and optimization tools as relevant to the client environment 

Nice to have qualifications  

• Google Analytics certification or equivalent GA4 learning path 
• Adobe Analytics learning path or platform training 
• Looker, Tableau, or Power BI certification 
• SQL certification or equivalent applied coursework 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits   

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Location: Remote - MX

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Data Engineer will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Data & Analytics (D&A) team, helping build and maintain the data infrastructure that powers all of our internal reporting and analytics for multiple business teams. As a team, we are actively implementing the latest AI features and cutting-edge technologies to drive business insights.

On a day-to-day basis, you will be responsible for architecting and delivering end-to-end data pipelines to support internal stakeholders. Specifically, you will:

• Design, build, and maintain scalable data pipelines and services for analytics and business intelligence.
• Develop data flows and applications for machine learning, analytics, and third-party data integrations.
• Collaborate with data scientists and analysts to deploy models and analytical solutions.
• Perform heads-down development, test your code, review peer code, and ship it to production.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to build and enhance the data infrastructure that provides critical insights to business leaders, directly impacting strategic decisions across the company. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We are seeking a results-oriented and innovative Data Engineer who is passionate about building scalable data solutions that empower internal teams. You will play a pivotal role in developing the infrastructure that powers our internal reporting and analytics initiatives, and you should be excited about working with the latest in AI and data technology. We're looking for someone with a deep understanding of data architecture, a commitment to quality, and a collaborative spirit to support business stakeholders.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Data Engineer is the career path for you!

THE TEAM:

Our  Clari + Salesloft Data & Analytics team is comprised of seasoned and up-and-coming data professionals​​ who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Data & Analytics team consists of a group of curious, collaborative, and technically-driven individuals dedicated to empowering the business with data. The engineers and analysts on our team share a few common traits: they are passionate about turning data into actionable insights, thrive on solving complex problems, and are committed to leveraging cutting-edge technology to answer critical business questions.

THE SKILL SET:

Core Qualifications

• Strong SQL skills and experience with Snowflake core features, focusing on performance optimization and efficient data warehousing practices.
• Proven ability to build scalable, tested transformation layers using DBT.
• Experience managing data pipelines with Airflow and ingestion tools such as Fivetran or Estuary.
• Comfortable working with AI-assisted development tools such as Snowflake Cortex, Gemini Enterprise, or GitHub Copilot.
• Strong Git workflow experience in Agile environments (Jira).
• Bachelor’s degree in Computer Science or a related technical field.

Nice-to-Have

• Experience with BI/analytics tools and supporting reporting workflows.
• Experience working with Salesforce or other CRM data, particularly in SaaS environments.
• Familiarity with AWS or GCP, REST APIs (Postman), or Databricks.
• Exposure to Machine Learning, AI, or Data Science frameworks.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

About Goods & Services
  
Goods & Services is a product design and engineering company. 

We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. 

Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.

About the job

Goods & Services is looking for a Senior Data Architect who supports data architecture initiatives across cloud environments. Data Architect will play a role in designing, implementing, and optimizing our data infrastructure, systems and solutions to support business objectives and technical requirements. We are committed to leveraging data-driven insights to drive innovation, enhance decision-making, and deliver exceptional value to our customers.

What you’ll do:

• Design, implement, and optimize data models, databases, data warehouses, and data lakes to support data storage, retrieval, and analysis needs.
• Support strategic vision and roadmap for data architecture, in alignment with the company’s overall objectives and goals.
• Define data architecture standards, best practices, and patterns to ensure the integrity, reliability, and scalability of our data assets.
• Collaborate with cross-function teams, including software engineering, data science, and business domains to align data architecture initiatives with business requirements and technical objectives.
• Architect and implement data integration solutions, ETL pipelines, and data governance frameworks to ensure the accuracy, consistency, and security of data across all systems and processes.
• Design and implement master data management (MDM) strategies, data quality management processes, and metadata management solutions to enable data governance and compliance.
• Evaluate and recommend data technologies, tools, and platforms to optimize performance, cost, and scalability.
• Build strong partnership with data engineering to ensure proper alignment fostering a culture of innovation, collaboration, and continuous learning.

What you’ll need:

• Bachelor’s or master’s degree in computer science, engineering, or related field.
• 5 years’ experience in data architecture, database design, and data management.
• Experience in data modeling, database technologies, data warehousing, and ingestion frameworks.
• Experience with NoSQL, Kafka, Middleware, and cloud-based platforms (e.g., AWS, Snowflake)
• Experience designing and implementing callable, high-performance, and resilient data architectures for complex enterprise environments.
• Technical knowledge in data quality standards, governance and design.
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with senior technology leaders at all levels of the organization.
• Demonstrated ability to think strategically, drive results, and navigate complex technical and organization challenges in a fast-paced, dynamic environment.

Nice to have:

• Certifications such as Certified Solutions Architect.

The Role:

We are seeking a Looker Data Engineer for a project-based assignment to support a key client initiative. This role will focus on building and optimizing data models, developing scalable reporting solutions, and enabling data-driven decision-making through Looker and modern data stack technologies. The ideal candidate will have strong hands-on experience with Looker development, data modeling, and programmatic reporting, along with a solid foundation in SQL and cloud data platforms.

Key Responsibilities:

• Develop and maintain Looker data models, including LookML, models, and explores
• Build and optimize scalable, consumable data models to support business intelligence and strategic decision-making
• Utilize Looker API 4.0 to enable programmatic access to dashboards, looks, and explores
• Automate report generation and delivery using Looker API endpoints
• Write and optimize complex SQL queries to improve performance and efficiency
• Work with Snowflake, dbt, and Python to support data transformation and pipeline development
• Collaborate with stakeholders to translate data requirements into scalable BI solutions
• Ensure data accuracy, consistency, and performance across reporting layers

Required Skills:

• 3+ years Looker development experience (LookML, models, explores)
• Experience working with Looker API 4.0 for programmatic access
• Experience automating reporting using Looker API endpoints
• Ability to transform complex data into scalable, consumable data models
• Hands-on experience with Snowflake, dbt, and Python
• 2+ years SQL experience with query optimization

Nice to Have:

• Looker administration experience
• Experience working with BigQuery
• Experience with modern data pipelines and ELT workflows
• Familiarity with data governance, data quality, or BI best practices
• Experience working in a client-facing or consulting environment

Employment Type:

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview

The Business Intelligence Analyst is responsible for supporting the delivery of business intelligence and reporting initiatives within the organization. They will work closely with business teams to gather requirements, translate them into user stories, and develop robust data models to power insightful analytics. The Analyst will collaborate with the development team to ensure successful implementation and deployment, while maintaining excellent stakeholder communication throughout the process.

Key Responsibilities:

• Gather detailed requirements from business teams for new business intelligence and reporting initiatives
• Document requirements and translate them into user stories for the development team
• Design and develop data models to support the reporting and analytics needs of the business
• Work closely with data engineers and developers to ensure the successful delivery of BI solutions
• Test and validate BI deliverables to ensure they meet the defined requirements and provide the expected value
• Coordinate with business stakeholders to gather feedback, address issues, and manage ongoing support
• Demonstrate excellent attention to detail and strong problem-solving skills to identify and resolve data quality issues
• Maintain clear and concise communication with all project team members and stakeholders
• Continuously learn and stay up-to-date with the latest BI tools, technologies, and best practices

Required Qualifications:

• Bachelor's degree in a quantitative field such as Computer Science, Data Science, or Business Analytics
• 1-2 years of experience in a data-driven role, preferably within a business intelligence or reporting function
• Proficient in data modeling, ETL processes/tools, and BI reporting tools (e.g., QuickSight, Power BI, Tableau)
• Strong SQL skills and familiarity with data warehousing concepts
• Excellent written and verbal communication skills, with the ability to translate technical information for business audiences
• Attention to detail and a proven track record of delivering high-quality work
• Collaborative mindset and the ability to work effectively in a team environment

Preferred Skills:

• Experience with agile project management methodologies and tools (e.g., Jira, Scrum)
• Familiarity with cloud-based data platforms (e.g., AWS, Azure, GCP)
• Knowledge of data engineering tools and techniques  (e.g., dbt, Glue, Python)
• Understanding of data warehousing and experience in data warehouses (e.g., Snowflake, Athena, Databricks)
• Understanding of data visualization best practices and principles
• Passion for continuous learning and staying up-to-date with industry trends and technologies

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

The Role

The Data Practice Director is a senior leadership role within Caylent's Cloud Data Engineering (CDE) practice, reporting directly to the Data Practice Leader. This person is responsible for operationalizing the practice strategy, leading a team of data professionals, and owning delivery excellence across a portfolio of client engagements. They are the connective tissue between strategic direction and day-to-day execution, ensuring the practice delivers consistent, high-quality outcomes while scaling to meet growth targets.

Your Assignment

Practice Operations and Delivery

• Own end-to-end delivery oversight for a portfolio of data engineering and analytics engagements, ensuring on-time, on-budget, and high-quality outcomes.
• Drive operational rigor across the practice including utilization management, staffing coordination, margin tracking, and engagement health reviews.
• Develop and enforce delivery standards, reusable frameworks, and best practices that enable consistent, scalable execution across the team.
• Serve as an escalation point for active engagements, helping resolve technical blockers, scope issues, and client concerns in partnership with delivery leads.
• Partner with the Practice Leader to translate the strategic roadmap into executable quarterly priorities and team-level OKRs.

Team Leadership and Development

• Directly lead and develop a team of data engineers, architects, and analytics professionals across the practice.
• Set clear performance expectations, conduct regular reviews, and provide ongoing coaching to build a high-performing, engaged team.
• Partner with recruiting and workforce planning to identify talent gaps, support hiring decisions, and onboard new team members effectively.
• Foster a culture of ownership, continuous learning, and technical excellence across a globally distributed team.
• Identify and develop emerging leaders within the practice, creating growth pathways aligned to practice needs.

Client Engagement

• Build trusted advisor relationships with key client stakeholders, acting as a senior point of contact for delivery and strategic guidance.
• Partner with the sales and GTM teams to support business development activities including scoping, proposal development, and technical solutioning for new and existing accounts.
• Identify and pursue expansion opportunities within active client engagements, surfacing new use cases and service offerings that align with client needs.
• Represent Caylent with credibility and professionalism in client-facing conversations at the director and VP level.

Practice Growth and Enablement

• Collaborate with the Practice Leader on go-to-market positioning, service offering development, and internal capability building.
• Contribute to thought leadership content including whitepapers, webinars, and conference presentations that elevate the practice's external profile.
• Stay current on trends in the modern data ecosystem and work with the team to incorporate relevant innovations into our delivery approach.
• Support the development of practice IP including accelerators, reference architectures, and reusable solution components.

Your Qualifications

Experience

• 12+ years of experience in professional services or consulting, with a strong focus on data engineering, analytics, or data platform delivery.
• Demonstrated success managing and growing a team of 20 or more data professionals in a services or consulting environment.
• Proven track record of delivering complex data projects on AWS, including data lake, lakehouse, streaming, and analytics workloads.
• Experience managing a portfolio of concurrent client engagements, balancing delivery quality with financial performance.
• Hands-on background in data architecture or engineering, with the ability to engage credibly with technical teams and client stakeholders alike.

Leadership

• Strong people management skills with demonstrated ability to develop talent, drive performance, and build team culture across geographies.
• Ability to operate effectively at multiple levels, from strategic planning conversations with the Practice Leader to hands-on engagement support with delivery teams.
• Comfortable navigating ambiguity and complexity in a fast-paced, high-growth consulting environment.
• Experience influencing senior client stakeholders (director, VP and C-level) in delivery and advisory contexts.

Technical Acumen

• Deep familiarity with the AWS data ecosystem including services such as Redshift, Glue, EMR, Kinesis, Lake Formation, and Athena.
• Working knowledge of adjacent platforms including Databricks and Snowflake, and their integration with AWS-native architectures.
• Broad understanding of data engineering fundamentals: ingestion patterns, transformation frameworks (e.g., Spark, dbt), data modeling, governance, and quality management.
• Familiarity with MLOps and data science workflows sufficient to support and position those capabilities in client conversations.

Education

• Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field.
• Master's degree or MBA is a plus.

Certifications

• AWS Certified Data Analytics, AWS Certified Solutions Architect, or equivalent certifications are a plus.

Preferred Qualifications

• Execution-Oriented: Skilled at translating strategy into structured plans and holding teams accountable to outcomes.
• Client-First Mindset: Genuinely invested in client success and capable of building durable, trust-based relationships.
• Collaborative Partner: Works effectively across sales, delivery, and practice leadership functions without siloed thinking.
• Clear Communicator: Able to convey complex technical and business concepts to diverse audiences with clarity and confidence.
• Growth Driver: Passionate about building teams, capabilities, and client relationships that compound over time.

Benefits

• 100% remote work
• Medical Insurance for you and eligible dependents
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview 

We are seeking a Senior Analyst, Data Quality, to lead and execute our enterprise data quality program. This strategic role is designed for an experienced data professional with 3–5 years of hands-on experience in data quality management, data profiling, and data remediation across complex enterprise systems. As the primary owner of data quality across our organization, you will identify gaps, drive resolutions, and build scalable controls that ensure our data is accurate, consistent, and trustworthy.

In this role, you will serve as the central point of contact between business stakeholders and technical teams—including Salesforce, NetSuite, and ChurnZero—to diagnose and resolve data quality issues and implement preventative controls. You will bring strong SQL skills and deep familiarity with Salesforce data structures, using these capabilities to profile data, uncover root causes, and partner with system owners to establish durable quality checks Experience with customer and contact de-duplication and customer hierarchy is a big plus as you will drive initiatives focusing on these objectives.

This position offers the opportunity to shape how our organization manages data as a strategic asset, balancing immediate remediation needs with long-term quality improvements that support operational excellence and future analytical and AI-driven initiatives.

Responsibilities:

• Lead Data Quality Program – Design, implement, and manage enterprise-wide data quality initiatives, working closely with data owners and business stakeholders to identify quality gaps, prioritize remediation efforts, and track progress against quality benchmarks.
• Identify and Resolve Data Quality Gaps – Conduct ongoing data profiling and analysis across key enterprise systems—including Salesforce, NetSuite, and ChurnZero—to surface data quality issues, determine root causes, and collaborate with business stakeholders to define and execute resolution strategies.
• Manage customer data unification and hierarchy management – Run and maintain matching and hierarchy assignment and work with business stakeholders to conduct reviews on time
• Implement Controls and Checks – Partner with Salesforce, NetSuite, and ChurnZero system teams to design and implement data validation rules, automated checks, and preventative controls that reduce data quality issues at the point of entry.
• Manage Data Quality for Key Data Objects – Own end-to-end data quality management for critical data assets, including defining quality dimensions, building monitoring processes, and reporting on quality trends over time.
• Leverage External Data Vendors – Collaborate with external data providers such as ZoomInfo and Dun & Bradstreet to enrich, validate, and standardize enterprise data, ensuring alignment between third-party data and internal records.
• Develop Data Standards and Definitions – Create and maintain data standards and field-level definitions to ensure consistent data entry and usage across all departments and systems.
• Monitor and Report on Data Quality Metrics – Establish KPIs for data quality success, regularly assess program effectiveness, and provide executive reporting on data quality improvements, remediation status, and control adoption.

Experience, Skills, Abilities, Education, and Certifications

• 3–5 years of relevant experience in Enterprise Data Management with a strong focus on Data Quality Management and data remediation
• Strong SQL skills required; ability to write complex queries for data profiling, analysis, and quality monitoring
• Strong experience with Salesforce data structures and data management within the Salesforce platform
• Good experience in driving data quality standardization and establishing controls across the enterprise
• Experience working with external data vendors such as ZoomInfo and Dun & Bradstreet is a significant plus
• Experience with NetSuite and/or ChurnZero data is a plus
• Exposure to AWS and Snowflake is a plus
• Experience with Generative AI and using AI to drive data quality and metadata management is a plus
• Proficiency in Data Modeling for analytical purposes is a plus
• Demonstrated ability to prioritize work to meet multiple, competing deadlines
• Ability to work independently and collaboratively to achieve goals, deadlines, and desired results
• Effective oral, written, and interpersonal communication skills
• Bachelor's degree in Mathematics, Engineering, Economics, Business Management, Computer Science, Statistics, or a related field preferred

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.