POSITION SUMMARY

BMO Stadium is hiring a full-time Safety Supervisor. This position is responsible for carrying out all safety-related tasks.

This role reports to the Manager, Safety and Security.

ESSENTIAL FUNCTIONS

• Oversee BMO Stadium officers and security command post operations including, but not limited to, coordination of employee breaks, stadium patrols and assigning daily post orders.
• Responsible for ensuring the safety of all visitors at BMO Stadium.
• Manage daily pass-down sheets and communication between shift supervisors and ensure officers are briefed accordingly prior to their shift.
• Maintain a high level of communication within the department regarding event details and shift change.
• Supervise and manage safety operations of daily events in the stadium, including but not limited to, walkthrough metal detector (WTMD) relocation, hand wand and WTMD batteries inventory, post-event sweeps of stadium, facilitate locker trailer bag requests, and manage Lost and Found inventory.
• Manage Safety Department equipment inventories including, but not limited to, keys, walkthrough metal detectors, hand wands, divesting tables, credentials, and radios.
• Develop event day packets and deployment sheets, as necessary.
• Assist in event day execution.
• Other duties as assigned by Supervisor/Management.

QUALIFICATIONS

• High school degree required, bachelor’s degree preferred.
• Must have a current valid guard card.
• At least 1-2 years’ experience in a security related field.
• Strong knowledge of Google Workspace Programs (Gmail, Sheets, Docs, ect).
• Excellent written and oral communication skills.
• Detail oriented with an ability to multi-task and meet strict deadlines.
• Experience with C-Cure or Avigilon software is a plus.
• Ability to stand/walk with limited assistance for a minimum of 5 hours. 
• Ability to withstand various weather elements such as high temperatures and rain. 
• Ability to lift up to 25lbs unassisted.
• Flexible schedule with the ability to work nights, weekends, and holidays as the event calendar requires.
• Bilingual is a plus.

SALARY RANGE 

At LAFC, we carefully consider a wide range of factors to determine a fair and equitable compensation package. The final offer amount will consider a wide range of factors that are considered in making compensation decisions including, but not limited to skill sets; relevant experience and training. Pursuant to state and local pay disclosure guidelines, the compensation for this role is $26.00 per hour. 

POSITION SUMMARY

The Assistant Manager, Safety and Security is responsible for reviewing and implementing a comprehensive customer and event safety program for BMO Stadium. This position is responsible for the day-to-day operation of the Safety and Security department to ensure all LAFC facilities are consistently providing the soundest and best customer service experience while maintaining industry best safety standards.  

This role reports to the Manager, Safety and Security.

ESSENTIAL FUNCTIONS

• Put into action all aspects of the Safety and Security department including but not limited to; implementing and enforcing building operations and event security protocols, hiring practices, training and retention, shift schedules, daily venue activity schedule, video surveillance system, and incident report/documentation.
• Serves as secondary supervisory contact for LAFC full and part-time security officers and supervisors regarding performance, operations, and department needs. Responsible for supervising, motivating, and training. 
• Responsible for time and attendance tracking, scheduling, and adherence.
• Ensure the department is operating within the parameters of established budget while actively seeking creative and cost-effective solutions.
• Develop and distribute staffing estimates and invoicing for all public and private events and execute accordingly.
• Create and execute the facility’s command center operation plan for event and non-event days.
• Assist in development and implementation of written documentation pertaining to safety and security plans for small, medium, and large events, as well as the normal day to day operations of the facility.
• Remain up to date on issues regarding changes to technology and laws, ordinances, rules and /or procedures affecting the security/security industry to ensure compliance and the safety and security of staff, guests, and attendees.
• Ensure initiatives and programs are consistent across the security and safety department to deliver the best customer service in the industry.
• Respond to all escalated issues or emergency situations appropriately and in a timely manner.
• Partner with department heads to create a credential program for staff and coordinate electronic access control systems including employee badge and key card systems throughout the stadium and training facility.
• Utilize and manage our on-site incident reporting system and storage of all after-action reports for all events and non-event related incidents.
• Assist department head in development and execution of inventory, storage, and issuance program for key venue assets. 
• Serve as department manager on duty for events as assigned.
• Other duties as assigned by Supervisor.

QUALIFICATIONS

• Degree from an accredited College/University in Business Administration, Criminal Justice or related field, or equivalent experience in similar role required.
• Minimum of 2+ years of security experience or related role required, preferably in a sports and entertainment venue.
• Must have previous experience managing staffing for major events (attendance over 20,000).
• Ability to multitask and operate effectively in a dynamic working environment with frequent changes.
• Must possess a professional demeanor at all times with the ability to handle public and/or difficult situations in a calm manner.
• Ability to communicate effectively and efficiently both written and verbal. 
• Working knowledge of Google Workspace programs (Gmail, Sheets, Doc, ect).
• Working knowledge of ABI scheduling program is a plus.
• Ability to stand, walk, sit, use of hands to handle, or feel, reach with hands and arms.
• Ability to lift and/ or move up to 50 pounds, unassisted.
• Must possess a current California Guard Card or can acquire card immediately upon employment.
• Flexible schedule with the ability to work nights, weekends, and holidays as required.
• Bilingual in Spanish is a plus.

SALARY RANGE 

At LAFC, we carefully consider a wide range of factors to determine a fair and equitable compensation package. The final offer amount will consider a wide range of factors that are considered in making compensation decisions including, but not limited to skill sets; relevant experience and training. Pursuant to state and local pay disclosure guidelines, the compensation for this role is $72,000 per year. 

Assistant Portfolio Manager - San Fernando Valley

We have an exciting opportunity for an Assistant Portfolio Manager to join our team in the Los Angeles office. Reporting to the Portfolio Manager, you will provide support to the Property Management Department and Portfolio Managers in the management of an assigned portfolio of industrial properties in the San Fernando Valley area.

Location: Hybrid / Los Angeles, CA (must be willing to drive to San Fernando Valley to visit properties)

Employment Type: Full-time 

Work Arrangement: You will follow a hybrid work model, offering a balanced blend of remote and in-office work.

About The Role

• Approve daily invoices and review them to ensure the accuracy of accounts payables.
• Prepare and process tenant bill-backs, TI reimbursement, and check requests.
• Pre-posting of the monthly rent roll and distribution of monthly rent statements
• Provide follow-up and updating notes on delinquencies, watchlist, and monthly late fee reports.
• Prepare all required legal notices, including Notices of Non-Responsibility process, 3-day notices, and notices of abandonment.
• Assist with property inspections, including Yardi input.
• Assist with tenant move-in and move-out walkthroughs, including checklist review.
• Assist with annual budgets, accrual reports, bad debt forms, security deposits, and CAM reconciliations.
• Assist the Manager and Director of Property Management with vendor bidding, monitoring vendor POs, and contract agreements. Implement the approved operating and capital budgets, resolving property management issues, and different departments' needs.
• Support the Manager and/or Director of Property Management with various reporting needs, including accrual, space prep, watchlist and incident reports, etc.
• Assist the Manager and/or Director of Property Management with Tenant and Suite build-outs and capital upgrades.
• Provide support to update tenant and vendor's insurance certificates.
• Prepare tenant notifications for property activities and lease compliance.
• Support the transition process of new acquisitions and dispositions.
• Communicate with tenants and vendors on maintenance issues.
• Assist Tenants with the online Tenant portal for rent payments and work order requests.
• Maintain properties in the Yardi Elevate system for service calls and ensure the completion.
• Maintain property certification tracking: fire life safety tracking and HVAC inventory spreadsheets (can maintain complex spreadsheets).
• Maintain/Save lease and contract files, and other files located within the corporate shared drive.
• Perform other activities as needed by the Managers and/or Director of Property Management to provide a high operation standard.

About You

• Bachelor's Degree and/or equivalent 2+ years of property management experience.
• Experience providing excellent internal and external customer service.
• Experience with Budgeting and CAM Reconciliation processes.

ADA Requirements: The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands: While performing the duties of this job, the employee is required to stand; walk; sit for extended periods; use hands to feel, handle, or type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move or carry up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Additionally, employees may be required to drive to a property, walk on uneven ground, walk through a construction site, be exposed to dust or fumes, and work around machinery or equipment.

Compensation: Rexford Industrial's total reward plan includes a premier benefits package, bonus eligibility, and long-term stock incentives. The expected hourly rate range for this role is $31.25 to $36.54 (annualized equivalent $65,000 to $76,000), with a 10% discretionary annual bonus target and stock grant eligibility. The actual hourly rate and total compensation offered depend on a variety of factors, which include, without limitation, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location where the job will be performed. Any offer letters will describe the final hourly rate and total compensation.

By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.

The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.

In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.

Who Are You: 

We are seeking a technically sharp and process-oriented Systems & Data Specialist to own the backbone of how our customer support team operates. This role sits at the intersection of Customer Support operations and technical infrastructure.

You’ll partner closely with the VP of Customer Support and the Director of Data Engineering to deliver high-impact automations and infrastructure and enable high quality customer support data.

What’s The Role About: 

Platform Logic

• Own the day-to-day health of Zendesk, including triggers, automations, and complex macros
• Ensure customer support form submissions route into Zendesk as properly structured tickets, with the right fields, tags, and assignee logic applied
• Architect and maintain routing logic, SLA policies, and ticket workflows that keep the support queue operating efficiently
• Audit and continuously improve platform configuration to eliminate friction for agents and customers alike
• Document systems thoroughly so institutional knowledge lives in the organization

System Integrations

• Ensure seamless data flow between Zendesk and our CRM, proactively identifying and resolving sync issues
• Build and maintain webhooks and API-based connections that tie our support stack together
• Partner with the broader tech team to scope and implement integrations as our tooling evolves
• Monitor integration health and own incident response when the pipeline breaks

AI Enablement

• Lead the setup, training, and ongoing optimization of the Zendesk AI agent as the organization's capability matures
• Define intent taxonomy and conversation flows that reflect how our customers actually communicate
• Analyze deflection rates, CSAT, and resolution data to tune AI performance over time

Required Qualifications

• 2+ years of hands-on Customer Support platform administration, including triggers, automations, views, and macros
• Working knowledge of APIs and webhooks; you've connected systems before and understand how data moves between them
• Experience maintaining or building CRM integrations in a support context
• Strong documentation habits and a systematic approach to troubleshooting
• Comfortable operating independently and managing competing priorities in a fast-moving environment
• Clear communicator who can translate technical concepts for non-technical stakeholders

Nice to Have

• Experience with low-code automation platforms (Zapier, Workato, or similar)
• Familiarity with scripting or basic coding (JavaScript, Python)
• Prior exposure to AI agent platforms or chatbot tooling (Zendesk AI, OpenAI, or similar)
• Background in e-commerce, DTC, or consumer product support environments
• Experience working within or alongside an engineering team

This hybrid role is based out of our Los Angeles HQ and requires in office work 2 days per week. 

Perks and Benefits: 

• Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off 
• Friendly office in LA Center Studios with a fun casual and comfortable work environment 
• Snacks, lunches, retreats, and SO much more! 

EQUAL EMPLOYMENT OPPORTUNITY

Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

**Additional information about our company can be found at www.puffco.com.

Follow us on Instagram @Puffco

Please note, this position is for our New Store Opening at Westfield Topanga.

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.  As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:  

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

 What you will get: 

• Competitive salary ($55,000 - $110,000) and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

POSITION STATEMENT
Responsible for directing, communicating, motivating, organizing, and controlling execution of Riboli Family Wine & Spirits company goals through assigned personnel to achieve optimum sales across the Riboli portfolio.  In addition, this position will be responsible for execution in 40-50 Top Accounts within a geographic zone, focused predominantly off premise. This position is responsible for driving, managing and executing KPI’s across on-premise and independent off-premise channels of trade within Southern California.  Responsible for developing and fostering Breakthru Field Sales Manager and Sales Representative relationships in the designated zone to leverage and grow Riboli brands in the market.  Time management, (On Premise 25%/Off Premise 75%). 

ESSENTIAL DUTIES AND RESPONSIBILITIES - Current duties may be changed if job requires and/or additional duties may be assigned if necessary.
•    Responsible for managing Riboli Family Wine & Spirits’ portfolio of products within Southern California including designated Riboli Area Sales Managers, distributors, and trade.
•    Responsible for executing the depletion, POD and revenue plan across the independent on/off-premise channels of trade and Military for Southern California.  
•    Coaching and Development: teach, train, and lead direct reports to further their skills. Schedule consistent check-ins for KPI attainment and outline development opportunities. 
•    Responsible for planning, directing, and coordinating all sales efforts within the on/off-premise channel of trade in Southern California.  
•    Manage Breakthru Beverage Group (assigned) California Wholesaler to achieve sales targets that support Riboli Focus Calendar program periods across the independent on/off-premise channel of trade.    
•    Accountable for delivering annual depletion, POD and revenue plan within the Southern California zone and for managing and allocating trade expenditure, sample budgets, and T&E budgets for designated Riboli Area Sales Managers.   
•    Take active role in assessing Riboli Area Sales Managers and distributor performance, including addressing poor performance issues.
•    Manage and develop Riboli Area Sales Managers and wholesalers’ capabilities to adopt and implement Riboli Family Wine & Spirit brand strategies and objectives through effective execution of the Riboli “Sales Process”.
•    This includes an active role in building monthly, quarterly and annual business plans by market.
•    Ensure that Riboli’s key distributors are managing Riboli’s brand strategies for the trade.
•    Call on independent top off-premise accounts (assigned) in conjunction with the distributor or Riboli Area Sales Manager.   
•    Possess thorough knowledge of products, wine industry, competitive brands and markets.
•    Cultivate cross department relationships within the company, especially between sales, marketing, finance and logistics, to carry out Riboli Family Wine & Spirits brand strategies. Adherence to executive directions from senior leadership/ownership is a critical part of the job.
•    Exercise appropriate behavior with Riboli brands and agency brands, always representing these brands in the best and most professional manner.
•    Exercise the highest level of fiduciary duty to the company in all financial matters including budgets, promotional spending and every aspect of the Company’s business.
•    Job execution will break into the following components:
•    20 % of time spent planning, organizing, directing, and controlling execution.
•    60 % of time spent with Riboli Area Sales Managers, Distributor Sales Managers, and trade. 
•    20 % administrative, preplanning, and follow up.
•    Each of these areas may require working evening hours and weekends when necessary to accomplish the outlined objective.  

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, EXPERIENCE and SKILLS
•    A four-year college degree and/or equivalent work experience enabling the incumbent to perform job responsibilities as required. (Equivalent work experience could include supplier, distributor sales or wine industry management jobs)
•    Minimum of 7+ years in the beverage alcohol industry with multiple years of sales management experience.
•    Proficient written communication skills.  Incumbent must possess the ability to develop and provide all necessary written reports, correspondence and presentations necessary to satisfy job requirements.
•    Proficient oral communication and interpersonal skills. Incumbent must have the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Incumbent must articulate in a professional and personable manner to be a strong leader and partner to Riboli Customers and Trade. 
•    Intermediate Excel skills. Ability to analyze sales data, market trends, and performance metrics to identify patterns, uncover opportunities, and develop data-driven strategies that drive business growth and optimize KPI achievement. 
•    Ability to have fluent knowledge of PC, working within Microsoft Office – Word, PowerPoint, Excel and any other company software is critical to the success of this position.  
•    Mathematical skills: Incumbent must have the ability to calculate and interpret financial data which affects every day Riboli business.
•    For certain markets multi-language skills are required or would be a plus, i.e. Italian or Spanish (if required this will be identified during the recruitment process). 
•    Interpretive skills: Incumbent must possess the ability to define problems, establish facts and collect data to interpret issues, draw valid conclusions from the data and recommend solutions to the business problem.  Ability to interpret an extensive variety of statistical information.   

PHYSICAL DEMANDS
The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is regularly required to use their hands and eyes for PC use; reach with hands and arms; talk and hear.   The incumbent is required to stand; sit; stoop, kneel, crouch; see, taste and smell wine products.  The incumbent must be aware that the job involves distribution of alcohol beverages and recognizes that the company in no way encourages excessive or unnecessary drinking of alcoholic beverages while exercising the duties of this job.  The incumbent must occasionally lift and/or move up to 50 pounds at a time, the approximate weight of a case of wine. 

ADDITIONAL REQUIREMENTS
•    Current valid driver’s license and reside in Southern California
•    Overnight travel is required and must be able to meet minimum requirement travel schedule for assigned territories
•    Prepare and present training meetings with wholesalers
•    Prepare and present training meetings with retailers
•    Excellent time management skills
•    No DWI offenses
•    No illegal drug use
•    Certain positions require residence in specific areas (if required this will be identified during recruitment process or during employment).
•    Must use for business a clean, late model, presentable and fully operational 4 door vehicle that reflects professionalism (company auto allowance provided).
•    Employees must comply with all federal, state and local laws and regulations which govern the alcoholic beverage industry and always maintain the highest ethical business standards and fiduciary duty on behalf of the company and its customers.

#LI-ONSITE

Who We Are:

Being naked is the #1 most sustainable option. We're #2.

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule: Onsite, 5 days -  Vernon HQ

The Role: Quality Assurance Manager - Women’s Apparel

The Manager of Quality Assurance is responsible for driving product compliance and quality consistency across core QA processes — care label approvals, third-party inspection report review, fabric and garment testing, and high-return investigations for internationally produced product. This is a report-driven role: you are managing quality outcomes mainly through analysis and vendor communication, not physical warehouse inspection. You are the key communication link between overseas vendors, third-party inspection partners, internal QC, and the Production, Tech Services, Fabric, and Merchandising teams.

What You’ll Do:

• Overseas Inspection & Audit Management (~65%): Review 3rd-party reports (QIMA, Intertek, Baak, etc.). You will release passing shipments, troubleshoot workmanship/measurement issues for failures, and hold shipments missing approved TOP samples. This is a report-based function — you are managing quality outcomes through analysis and vendor communication. You’ll also manage the 3-week audit plan and follow up on unscheduled vendor audits.
• Care Label Compliance (~12%): Verify vendor-submitted labels against BOM, PIM, and Tech Packs. You’ll identify discrepancies, request vendor corrections, and update PIM layouts to ensure total accuracy.
• Fabric & Garment Testing (~11%): Manage the end-to-end testing process. This includes reviewing overseas fabric reports, processing internal test requests (preparing yardage/forms), managing retests, and communicating rejection or replacement instructions to suppliers.
• Planning & QC Capacity (~2%): Track TOP/Tech sample arrivals and build weekly QC capacity vs. demand charts to ensure the team stays ahead of incoming volume.
• Returns & Escalation Analysis (~4%): Partner with Merch/Production to investigate high-return items. You’ll coordinate inventory pulls, conduct measurement checks against original inspection results, and prepare samples/findings for executive review.
• Special Call-Outs (~2%): Investigate escalated issues from Import Production, coordinate re-audits, and ensure vendors implement corrective actions to close out quality gaps.

What You’ll Need:

• Experience: 4–6 years in Apparel Quality Control, QA, or Production. Experience must include managing offshore vendor quality through third-party inspection and testing programs. Candidates with warehouse or distribution QC backgrounds alone will not be considered.
• Technical Mastery: Strong knowledge of garment construction, fabric behavior, and inspection standards (AQL, inline vs. final audits). Candidates must demonstrate both garment and fabric expertise — fabric performance knowledge (colorfastness, shrinkage, seam strength) is required, not a plus.
• Documentation Savvy: Ability to cross-reference complex data across BOMs, PIMs, Tech Packs, and lab reports.
• System Skills: Intermediate Excel proficiency (vlookups, pivot tables). Experience with NetSuite or PIM systems is a major plus.
• Testing Knowledge: Familiarity with fabric performance standards (colorfastness, shrinkage, seam strength) and lab testing methods.
• Education: Bachelor’s degree (Textiles, Apparel Manufacturing, or Supply Chain) or equivalent professional experience.

Who You Are:

• Detail-Obsessed: You notice the small discrepancies in a care label or a lab report that others might miss.
• A Clear Communicator: You can provide concise, actionable feedback to overseas vendors and internal cross-functional partners.
• Data-Driven Decision Maker: You use standards and evidence to decide when to approve a marginal improvement or reject a lot. You make sound judgment calls independently, balancing quality and timelines — and you own those decisions.
• High-Volume Pro: You thrive in fast-paced environments and can manage multiple deadlines and hundreds of reports without breaking a sweat.
• Self-Directed: You manage your workload proactively, anticipate what's coming, and act before things become problems.

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $70,000 to $77,000 annually  + 10% bonus eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

At WelbeHealth, we are transforming the reality of senior care by providing an all-inclusive healthcare option (PACE) to the most vulnerable senior population while serving as a care provider and care plan to those individuals we serve.

Our Health Plan Services team helps ensure excellent care delivery for our participants, and the Claims Audit Analyst plays a pivotal role in ensuring timely and accurate pre-payment or denial of claims while meeting federal/state regulations, provider agreements terms, and/or company policies and procedures.

Essential Job Duties:

• Review processed claims for accuracy prior to payment while maintaining acceptable levels of claim’s aged inventory by verifying various aspects of the system and claim
• Complete and maintain detailed documentation of audit findings which include decision methodology, system or processing errors, and monetary discrepancies
• Move claims free of processing errors through for full adjudication and return claims with errors back to the claims team for corrections
• Provide feedback to the Oversight & Monitoring Manager on claims processing errors, quality improvement opportunities, and configuration change requests, when applicable

Job Requirements:

• Minimum of three (3) years of experience processing and auditing Medicare and Medicaid professional, institutional, and dental health insurance claims
• Working knowledge of the health plan insurance industry, CPT/HCPCS procedure codes, ICD-10 codes, and relevant federal and state regulations
• Experience working with CMS and Medicaid healthcare claims highly preferred
• Demonstrated skills within Microsoft Office Applications, including Excel

Benefits of Working at WelbeHealth: Apply your claims expertise in meaningful ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time
• Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• And additional benefits

Certified FAA Parachute Rigger - Contractor

Location: Playa Vista, California (in-person, part-time contractor position) 

Launch has changed the economics of space. Now it is time to return. 

Outpost is building the missing infrastructure between orbit and Earth: reusable vehicles that can bring payloads back from space and deliver them to a precise location within hours. We call it exologistics, space-to-Earth logistics at planetary scale. This is not a paper concept or a distant roadmap. Our system is in active development, with core technologies advancing toward flight readiness. 

The need is already here and the market has responded. We have validated demand through multiple defense and civil agreements, and a growing pipeline across government and commercial customers.  

Outpost is building the logistics layer that makes space economically useful in a new way: the ability to move material from orbit to Earth quickly, reliably, and affordably. Over time, that supports point-to-point logistics, 10 tons of cargo, anywhere on Earth in an hour. It also creates the foundation for a reusable reentry network and enables new categories of space activity, including in-space manufacturing, supporting AI data centers, advanced manufacturing and novel materials. 

We have a strong foundation, clear demand, and a technical path in front of us. Now the company is scaling rapidly. We are expanding the team, growing our operational footprint, and building the systems needed to execute at the next level. This is a chance to join a company with real traction, working on a problem that matters, at the point where execution and scale begin to define the outcome.

The Role 

We’re looking for a skilled and detail-oriented Certified FAA Parachute Rigger to support the assembly, packing, inspection, and testing of Outpost’s atmospheric recovery systems. This is a hands-on, contracted technician role, focused on the consistent, repeatable, and safe deployment of our parachute and paraglider systems. 

The ideal candidate has a strong background in parachute rigging - whether through the FAA, military service, skydiving operations, or aerospace recovery systems - and thrives in a fast-paced, quality-driven environment. You will collaborate closely with engineers to execute packing and rigging procedures, document best practices, validate materials, and contribute to a culture of quality and reliability. 

Responsibilities

• Pack, rig, and maintain Outpost’s parachute and paraglider systems according to engineering documentation and design specifications.
• Develop and maintain detailed packing documentation and process records.
• Perform inspections, quality control checks, and traceability documentation for soft goods and rigging materials.
• Support field testing operations (currently conducted in Mojave, CA) including on-site rigging, deployment setup, and post-test inspections.
• Validate incoming soft goods and components to ensure conformance with engineering and supplier specifications.
• Manage and track soft goods inventory, maintaining organized and auditable records.
• Collaborate with the engineering team to provide feedback from rigging and test operations that inform system reliability and process improvements.
• Promote and uphold a culture of safety, quality, and continuous improvement within the team. 

Qualifications 

• FAA Senior or Master Parachute Rigger certification or equivalent hands-on rigging experience (military, aerospace, or skydiving operations).
• Demonstrated experience with parachute or canopy systems (packing, inspection, and maintenance).
• Strong attention to detail and commitment to precision and repeatability.
• Experience working from engineering drawings, technical procedures, and safety documentation.
• Ability to work hands-on in both shop and field environments, including travel to testing locations
• Comfortable working in an early-stage startup environment where flexibility and collaboration are key. 

Compensation

• Hourly rate will vary with experience
• Subsidized daily catered lunch, snacks and coffee 

You must be a U.S. citizen or lawful permanent resident of the U.S., protected individual as defined by 22 C.F.R. § 120.15 ,or eligible to obtain the required authorizations from the U.S. Department of State 

Lotlinx is experiencing tremendous growth and has an exciting opportunity for a Market Manager based in Los Angeles. 

Role details

The Market Manager builds & maintains influential relationships with customers and dealers by creating demand for Lotlinx products, proactively offering solutions. This person will generate sales with new dealerships, increasing market penetration, and contributing revenue. They will work with client launch teams, sales development, account management, and other business partners.

Key Responsibilities

• Uncover dealer pain points/sales opportunities
• Align Lotlinx’s solutions to the dealer’s business needs
• Build consensus on proposals and secure agreements
• Ensure dealer activation and smooth transition of the relationship to account management
• Build and work a sales pipeline
• Meet activity and revenue targets
• Use best practices and knowledge of internal or external business issues to improve products/services or processes
• Act as a resource for colleagues with less experience
• Additional projects as needed

What You’ll Be Doing Day-to-Day

• Demand Creation: Identify and address the technical needs of complex, emerging, or underpenetrated prospects. Utilize a fundamental understanding of all Lotlinx’s solutions to align them with customer business needs. Drive and create new opportunities within assigned accounts. 
• Account Management: Create selling opportunities through a planned discovery process. Develop a well-rounded understanding of customer needs and proficiently translate them into tailored Lotlinx product solutions. Execute solution selling by applying a comprehensive knowledge of Lotlinx products and design processes. Drive profit growth and maximize margins by promoting value-added, long-term solutions with an emphasis on demand creation and engineering.
• Drive dealership relationships at multiple levels. Grow market share and sales.

What We Are Looking For

• In-depth knowledge and experience of automotive industry and dealerships
• Complex problem solver
• Communicative and high energy
• Self-motivated and ambitious
• Well-organized and able to multitask, managing time wisely
• Team player
• Revenue-focused
• Customer-focused
• Works independently; receives minimal guidance

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years of sales experience preferred
• Experience with presentation tools, Salesforce, and Outreach
• Proven track record of sales success
• Experience in the automotive industry is required
• Existing in-market dealer relationships highly preferred

Pay: $85,000 base salary + uncapped commissions

Benefits: Medical, Dental, Vision, Matching 401k

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square’s largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square’s most valuable and engaged single-brand sellers. 

You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. 

The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify “mutual win” opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments.    

You will: 

• Manage a book of 250 Strategic Food & Beverage Sellers
• Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
• Serve as the voice of the upmarket seller with Product Teams
• Act as a consultant and partner to high value restaurant sellers to accomplish their goals
• Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
• Partner with Strategic Account Executives on high-growth deals 
• Negotiate pricing for use-case expansion and retention of your sellers  
• Provide white glove client service and troubleshooting to ensure resolution of seller issues 
• Inform operations and program design for this segment at scale 
• Conduct quarterly business reviews with various stakeholders 

You have: 

• 3+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business
• Consistent over-performance on key sales or customer success metrics 
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering 
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders 
• Excellent written and verbal communication skills
• Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred 

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Assistant Colorist, Hair Color Bar

The Assistant Colorist at Madison Reed Hair Color Bar supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure as you learn the services and work towards your next role. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Assistant Colorist is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program and subscriptions while learning and practicing services offered. Learning how to connect with guests and fellow team members to foster a focused and friendly work environment, meet the demands of a busy day, keeping the environment clean and organized while building relationships and supporting each other, the Assistant Colorist is in training for promotion to Licensed Colorist in 3-9 months. #livelifecolorfully

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $28 - $30 (verified 7/15/2025) per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Perform behind-the-chair services such as assisting in finishing services and shampooing and conditioning services, styling, blowouts, hot tool styling, treatment and toner services, and add on product application per guest request.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adhere to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Take a proactive approach by demonstrating the willingness to learn and complete the Assistant
• Colorist to Colorist Training including mastering color theory and developing behind the chair application skills to grow your career within Madison Reed

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• Entry level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems 
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

Assistant Colorist, Hair Color Bar

The Assistant Colorist at Madison Reed Hair Color Bar supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure as you learn the services and work towards your next role. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Assistant Colorist is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program and subscriptions while learning and practicing services offered. Learning how to connect with guests and fellow team members to foster a focused and friendly work environment, meet the demands of a busy day, keeping the environment clean and organized while building relationships and supporting each other, the Assistant Colorist is in training for promotion to Licensed Colorist in 3-9 months. #livelifecolorfully

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $28 - $30 (verified 7/15/2025) per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Perform behind-the-chair services such as assisting in finishing services and shampooing and conditioning services, styling, blowouts, hot tool styling, treatment and toner services, and add on product application per guest request.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adhere to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Take a proactive approach by demonstrating the willingness to learn and complete the Assistant
• Colorist to Colorist Training including mastering color theory and developing behind the chair application skills to grow your career within Madison Reed

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• Entry level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems 
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our soluions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

At Square, we’re re-imagining how small and midsize businesses grow. As a Senior Sales Account Executive on our Outbound Team, you’ll bring Square’s ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline. You’ll run sophisticated, multi-product deals from the first touch to final close — blending hunter instincts, consultative depth, and strategic execution.

If you’re an experienced closer who thrives in outbound environments, loves solving meaningful business challenges, and consistently delivers against ambitious targets — this is your role.

You Will

• Own the full outbound sales cycle — from prospecting to negotiation to close — with SMB and mid-market merchants.
• Build and manage a high-quality pipeline through cold outreach, social selling, targeted campaigns, and creative outbound strategies.
• Develop multi-product solutions across Square’s ecosystem and tailor them to each merchant’s unique needs.
• Partner with Business Development on lead flow while independently driving net-new logo acquisition.
• Conduct high-impact discovery, demos, and negotiations with decisiveness across multi-stakeholder deals.
• Act as a consultant and trusted advisor — seamlessly flexing across BDR, AE, and AM responsibilities when needed.
• Collaborate cross-functionally with Product, Marketing, Implementation, and Operations to deliver cohesive solutions.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.
• Consistently hit and exceed revenue goals — monthly and quarterly.
  
  

You Have

• 3+ years of full-cycle B2B sales experience with consistent quota achievement.
• Proven success in outbound prospecting and net-new business creation (SaaS or fintech preferred).
• Experience closing complex, multi-threaded deals with longer sales cycles.
• Ability to build pipeline from scratch using targeted, strategic outreach.
• Exceptional communication, presentation, and negotiation skills across phone, video, and written channels.
• Strong consultative selling skills — diagnose business challenges and map tailored solutions.
• A hunter’s mindset — resilient, creative, and driven to win.
• Ability to work independently while contributing to a team-first environment.
• Advanced proficiency with Salesforce and modern sales tools.
• BA/BS degree or equivalent experience.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

Van Leeuwen Ice Cream is hiring seasonal, part-time Scoopers to join our Franklin Village ice cream shop in Los Angeles, CA.

Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We’re looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream!

This position is SEASONAL and is directly tied to the peak demands of the summer months. The end date of employment is 10/07/2026 unless otherwise specified in the interview.

Seasonal Part Time Scoopers at Van Leeuwen's scoop shops make $20.00 per hour + an average of an additional $11 per hour in tips! Tips are based on averages and subject to seasonal fluctuation. Our team members must have availability to work at least three shifts per week and be available to work past 12am.

JOB RESPONSIBILITIES

• Greet every guest warmly, with enthusiasm and genuine hospitality
• Able to scoop and serve guests all menu items while maintaining quality and presentation standards
• Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings
• Prepare all fresh, house made menu items daily
• Accurately operate our Square POS System for a seamless guest checkout process
• Ability to become familiar with all food safety procedures and follow them as required
• Maintain store cleanliness, following proper sanitation guidelines
• Complete daily tasks, including stocking, inventory, and cleaning
• Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards

JOB REQUIREMENTS

• Must be 18 years of age or older 
• Genuine passion for ice cream and desserts
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to thrive in a fast-paced environment
• Available to work 3 days a weeks (including nights and weekends past 12 am)
• Reliable, on time and ready for every shift
• Food handlers certificate required

WHY VAN LEEUWEN?

• Competitive Pay + Tips 
• Flexible Scheduling
• Free Ice Cream (One menu-item while on shift)
• Positive team environment
• Career development and growth opportunities
• Opportunity to be part of a growing, fun brand!

Van Leeuwen Ice Cream is hiring seasonal, part-time Scoopers to join our Silver Lake ice cream shop in Los Angeles, CA.

Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We’re looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream!

This position is SEASONAL and is directly tied to the peak demands of the summer months. The end date of employment is 10/07/2026 unless otherwise specified in the interview.

Seasonal Part Time Scoopers at Van Leeuwen's scoop shops make $20.00 per hour + an average of an additional $11 per hour in tips! Tips are based on averages and subject to seasonal fluctuation. Our team members must have availability to work at least three shifts per week and be available to work past 12am.

JOB RESPONSIBILITIES

• Greet every guest warmly, with enthusiasm and genuine hospitality
• Able to scoop and serve guests all menu items while maintaining quality and presentation standards
• Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings
• Prepare all fresh, house made menu items daily
• Accurately operate our Square POS System for a seamless guest checkout process
• Ability to become familiar with all food safety procedures and follow them as required
• Maintain store cleanliness, following proper sanitation guidelines
• Complete daily tasks, including stocking, inventory, and cleaning
• Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards

JOB REQUIREMENTS

• Must be 18 years of age or older 
• Genuine passion for ice cream and desserts
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to thrive in a fast-paced environment
• Available to work 3 days a weeks (including nights and weekends past 12 am)
• Reliable, on time and ready for every shift
• Food handlers certificate required

WHY VAN LEEUWEN?

• Competitive Pay + Tips 
• Flexible Scheduling
• Free Ice Cream (One menu-item while on shift)
• Positive team environment
• Career development and growth opportunities
• Opportunity to be part of a growing, fun brand!

Van Leeuwen Ice Cream is hiring seasonal, part-time Scoopers to join our Fairfax ice cream shop in Los Angeles, CA.

Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We’re looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream!

This position is SEASONAL and is directly tied to the peak demands of the summer months. The end date of employment is 10/07/2026 unless otherwise specified in the interview.

Seasonal Part Time Scoopers at Van Leeuwen's scoop shops make $20.00 per hour + an average of an additional $11 per hour in tips! Tips are based on averages and subject to seasonal fluctuation. Our team members must have availability to work at least three shifts per week and be available to work past 12am.

JOB RESPONSIBILITIES

• Greet every guest warmly, with enthusiasm and genuine hospitality
• Able to scoop and serve guests all menu items while maintaining quality and presentation standards
• Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings
• Prepare all fresh, house made menu items daily
• Accurately operate our Square POS System for a seamless guest checkout process
• Ability to become familiar with all food safety procedures and follow them as required
• Maintain store cleanliness, following proper sanitation guidelines
• Complete daily tasks, including stocking, inventory, and cleaning
• Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards

JOB REQUIREMENTS

• Must be 18 years of age or older 
• Genuine passion for ice cream and desserts
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to thrive in a fast-paced environment
• Available to work 3 days a weeks (including nights and weekends past 12 am)
• Reliable, on time and ready for every shift
• Food handlers certificate required

WHY VAN LEEUWEN?

• Competitive Pay + Tips 
• Flexible Scheduling
• Free Ice Cream (One menu-item while on shift)
• Positive team environment
• Career development and growth opportunities
• Opportunity to be part of a growing, fun brand!

Van Leeuwen Ice Cream is hiring seasonal, part-time Scoopers to join our Arts District ice cream shop in Los Angeles, CA.

Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We’re looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream!

This position is SEASONAL and is directly tied to the peak demands of the summer months. The end date of employment is 10/07/2026 unless otherwise specified in the interview.

Seasonal Part Time Scoopers at Van Leeuwen's scoop shops make $20.00 per hour + an average of an additional $11 per hour in tips! Tips are based on averages and subject to seasonal fluctuation. Our team members must have availability to work at least three shifts per week and be available to work past 12am.

JOB RESPONSIBILITIES

• Greet every guest warmly, with enthusiasm and genuine hospitality
• Able to scoop and serve guests all menu items while maintaining quality and presentation standards
• Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings
• Prepare all fresh, house made menu items daily
• Accurately operate our Square POS System for a seamless guest checkout process
• Ability to become familiar with all food safety procedures and follow them as required
• Maintain store cleanliness, following proper sanitation guidelines
• Complete daily tasks, including stocking, inventory, and cleaning
• Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards

JOB REQUIREMENTS

• Must be 18 years of age or older 
• Genuine passion for ice cream and desserts
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to thrive in a fast-paced environment
• Available to work 3 days a weeks (including nights and weekends past 12 am)
• Reliable, on time and ready for every shift
• Food handlers certificate required

WHY VAN LEEUWEN?

• Competitive Pay + Tips 
• Flexible Scheduling
• Free Ice Cream (One menu-item while on shift)
• Positive team environment
• Career development and growth opportunities
• Opportunity to be part of a growing, fun brand!

Van Leeuwen Ice Cream is hiring seasonal, part-time Scoopers to join our Westwood ice cream shop in Los Angeles, CA.

Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We’re looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream!

This position is SEASONAL and is directly tied to the peak demands of the summer months. The end date of employment is 10/07/2026 unless otherwise specified in the interview.

Seasonal Part Time Scoopers at Van Leeuwen's scoop shops make $20.00 per hour + an average of an additional $11 per hour in tips! Tips are based on averages and subject to seasonal fluctuation. Our team members must have availability to work at least three shifts per week and be available to work past 12am.

JOB RESPONSIBILITIES

• Greet every guest warmly, with enthusiasm and genuine hospitality
• Able to scoop and serve guests all menu items while maintaining quality and presentation standards
• Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings
• Prepare all fresh, house made menu items daily
• Accurately operate our Square POS System for a seamless guest checkout process
• Ability to become familiar with all food safety procedures and follow them as required
• Maintain store cleanliness, following proper sanitation guidelines
• Complete daily tasks, including stocking, inventory, and cleaning
• Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards

JOB REQUIREMENTS

• Must be 18 years of age or older 
• Genuine passion for ice cream and desserts
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to thrive in a fast-paced environment
• Available to work 3 days a weeks (including nights and weekends past 12 am)
• Reliable, on time and ready for every shift
• Food handlers certificate required

WHY VAN LEEUWEN?

• Competitive Pay + Tips 
• Flexible Scheduling
• Free Ice Cream (One menu-item while on shift)
• Positive team environment
• Career development and growth opportunities
• Opportunity to be part of a growing, fun brand!

Licensed Colorist

Licensed Colorists at Madison Reed Hair Color Bar are an essential part of our guest promise, delivering quality services and excellent guest care. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Licensed Colorist brings to life our mantra of “confident is the new beautiful”, and is the expert on Madison Reed consultations, hair care products, blowout services, unlimited roots memberships, connecting with guests and fellow team members to foster a focused and friendly work environment, meeting the demands of a busy day by knowing the targets, having a plan to meet them, keeping the environment clean and organized while building relationships and supporting each other. #livelifecolorfully

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $44 - $46 (verified 7/15/2025) per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Provide consultations and all services offered on the menu, including shampooing and conditioning, styling such as blow drying, flat ironing and curling, etc., and all chemical services to the highest of quality standards and to 100% guest satisfaction.
• Be attentive to guest needs to help select the best products and color for them, while staying flexible to business needs and on time for bookings.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adheres to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Grow within Madison Reed by participating in ongoing training and staying up to date on MR products and service offerings.
• Support the training and development of Assistant Colorists through demonstration, coaching and care.

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• 1+ year of experience as a colorist behind the chair within a salon environment.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)
•  

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square's mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square's presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square's visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You will:

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square's full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
  • 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
  • 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($148,700 - $223,100)

Zone B: ($138,300 - $207,500)

Zone C: ($130,900 - $196,300)

Zone D: ($123,400 - $185,200)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Solutions Engineering team is a trusted engineering resource for Square's largest sellers and partners, helping them architect and develop applications and integrations that enable seamless omnichannel commerce experiences for end-users. Solutions Engineers also help shape Square's product strategy by providing valuable market feedback that informs product prioritization and design.

As a senior member of the Solutions Engineering team, you will support strategic partners while helping drive day-to-day direction for partner integrations. You will operate as a technical lead owning complex work, setting standards, and coaching other Solutions Engineers. You'll work closely with Partnerships and Product to ensure integrations are high quality, scalable, and aligned with Square's platform.

While role is remote, we are only considering candidates currently based in Los Angeles or Orange County.

You Will

• Partner with the Partnerships team to support and grow strategic integrations on Square's platform
• Lead technical discovery and solution design for complex partner integrations
• Drive integration quality across engagements (reliability, scalability, maintainability)
• Act as the Partner Engineering technical lead setting direction, guiding prioritization, and supporting day-to-day execution
• Get into the weeds on complex integrations and act as an escalation point when needed
• Identify patterns across partner integrations and work with Product to improve platform capabilities
• Coach and support other Solutions Engineers, helping raise the bar on technical quality and solutioning

You Have

• 8+ years of experience in Solutions Engineering, Partner Engineering, Consulting, or related fields.
• Hands-on experience with full-stack development, including proficiency in RESTful APIs and coding.
• A track record of delivering high-quality, scalable integrations
• Experience owning day-to-day direction, prioritization, and execution for complex integrations or projects, acting as the main point of ownership
• Experience working closely with partners and influencing technical decisions
• Experience collaborating with Product teams to improve platform capabilities
• Strong communication skills across technical and non-technical audiences
• Experience in SaaS, developer platforms, or payments is preferred
• Based in Los Angeles or Orange County
• A willingness to travel for onsite client meetings (10-20%).

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.

We are actively seeking an Allocation Planner reporting to the Director of Planning to support the optimization of inventory across channels through data-driven forecasts, constant monitoring of performance for opportunity, customer focus, and cross-functional collaboration. 

You are a highly analytical individual who knows Excel like the back of your hand, and you enjoy building models and systems to drive accuracy and efficiency.  You understand how different channels operate, and are willing to dive deep to figure out how to optimize sales and inventory turnover at the location level.  You understand supply chains and the logistics of moving inventory from place to place.  You are nimble enough to utilize our wealth of historical data and to test hypotheses and theoretical forecasts for unknown growth opportunities such as new store locations.  

You are extremely organized and can manage a detailed calendar with inflexible deadlines.  You will collaborate with Merchandising, Planning, Retail Operations , and Logistics, so the ability to communicate clearly and effectively across departments is critical.  You will partner with merchandising to inform decisions about location assortments to maximize productivity and inventory efficiency.

This is a full-time role. We are open to remote candidates who can support East Coast hours where our warehouse and retail leadership is located.

Your day-to-day:

• Develop optimal inventory targets by location to maximize inventory turnover and revenue
• Take action to allocate and move inventory to meet in stock and inventory turnover targets by location
• Drive allocation through analytics
• Support pre-season and reporting needs for all things store - cc counts, high velocity selling, stock out opportunities
• Work with merchandising to inform decisions about location assortments to maximize productivity and inventory efficiency
• Generate and manage weekly size-level allocations for stores
• Collaborate with logistics to ensure optimal inventory flows and to manage distribution center capacity and workflow
• Collaborate with logistics and store leadership on allocation and flow timing to optimize sales and store workload
• Perform a variety of analyses and tasks to improve understanding of business trends and opportunities
• Build tools and dashboards to streamline business processes
• Daily  communication and coordination with retail leadership.
• Working in anaplan or other planning software.

We'd love to hear from you if you have:

• 2+ years experience in inventory planning, distribution, finance, operations, or data analytics
• Advanced competency in Excel
• Familiarity with inventory planning concepts and theory
• Top-notch analytical, financial modeling and problem solving skills
• Highly organized with a meticulous attention to detail
• Ability to quickly adapt to change and new processes
• Passion for retail, minimalist design and disrupting an age-old industry
• Familiarity with using AI or advanced learning to automate tasks.

The Fine Print:

Work Arrangement: This is a full-time role. If you are located near our Los Angeles office, you will follow a hybrid schedule, with three days in-office (Tuesday–Thursday) at Everlane's LA Arts District location. All candidates must be available to work East Coast hours. 

California Residents:  At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $70,000 - 100,000.. This range is based on the New York Metro geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location. 

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

About the Company

General Matter is enriching uranium in America. 

Our goal is to design, build, and operate the world’s lowest-cost enrichment services in the United States.  

Our mission is to restore America’s ability to produce nuclear fuel—fuel that will power AI, advanced manufacturing, critical industries, and the next generation of nuclear reactors. 

Ultimately, our work will help power national ambitions and enable a high-energy society. 

We were incubated by Founders Fund, like Anduril and Palantir before us, and are backed by top-tier investors. Our lean, world-class team of engineers and operators is applying a first-principles approach to solving the problem of nuclear fuel production.  

We are a mission-driven company with a culture of urgency, accountability, and transparency. 

Help us build a high-energy society by making the cleanest, safest form of baseload energy the most affordable. 

About This Role

As a Statistician, you will support General Matter's Nuclear Material Control & Accountability program. This program is key to ensuring the safe, secure, and compliant management of nuclear material. This role is ideal for someone with strong math skills who can apply them to real-world measurements and are keenly detail oriented to ensure accurate documentation and reporting for compliance. You will work alongside engineers to ensure accurate tracking of nuclear materials in compliance with NRC regulations. 

Responsibilities

• Perform basic statistical calculations to support inventory checks and material balances.
• Track and verify measurement data, including weights, volumes, and assay results.
• Calculate averages, error margins, and simple uncertainty estimates for measurements.
• Help design and check forms, spreadsheets, and databases used for MC&A reporting.
• Support periodic physical inventories and reconcile records with actual counts.
• Assist in preparing compliance reports and internal audits.
• Work with engineers and safeguards staff to learn applied MC&A concepts.

Basic Qualifications

• Bachelor’s degree in Math, Statistics,, Physics, or a related field. 
• Proficiency in advanced math fundamentals, including algebra, probability, and descriptive statistics (means, variance, standard deviation, error propagation).
• Proficiency in Excel.
• Excellent attention to detail and problem solving abilities. 

Preferred Skills and Experience

• Evidence of exceptional ability (prior projects, portfolio of work, completed products, etc).
• Experience in a fast-paced engineering environment or a highly technical role requiring a resourceful, entrepreneurial approach to complete tasks within tight timeframes or budget constraints.
• Strong verbal and written communication skills, with the ability to convey math concepts clearly to diverse audiences.
• Ability to work collaboratively in a team-oriented environment.
• Willingness and ability to quickly learn regulatory requirements.
• Familiarity with physics or chemistry concepts.
• Interest in learning about nuclear safeguards and regulatory compliance. 

Additional Requirements

• Ability to work extended hours and weekends as necessary.

Equal Opportunity Employer

General Matter is an Equal Opportunity Employer; employment with General Matter is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Compensation and Benefits

The base salary range for this role is $75,000-$120,000 annually. 

Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. Please note that the stated salary range is an estimate and may be adjusted based on market conditions, business needs, or other factors. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.

PT Operations Associate at SMCP (Sandro & Maje)

Bloomingdales, Beverly center 

 At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

 As an Operations Associate, you will be a key player in ensuring the smooth and efficient functioning of all back-of-house operations, which are critical to delivering an exceptional customer experience on the sales floor. Your strong attention to detail, organizational skills, and ability to solve problems proactively will help maintain operational excellence and support the overall performance of the store. By managing inventory, supporting visual merchandising efforts, and ensuring operational processes run seamlessly, you will directly contribute to the store’s success and customer satisfaction. Your passion for operational efficiency and commitment to excellence will make you an integral part of the team.  

 What You’ll Do: 

Administrative & Merchandise Processing 

• Manage the check-in and processing of incoming merchandise, ensuring accuracy and readiness for the sales floor. 

• Coordinate store-to-store transfers, ensuring timely and precise movement of merchandise. 

• Oversee markdown management by updating pricing and ensuring changes are reflected on the floor. 

• Process RTVs (Return to Vendor) efficiently, maintaining clear records and compliance with vendor guidelines. 

Visual Merchandising & Presentation 

• Assist with floor sets and moves, ensuring merchandise placement aligns with brand guidelines. 

• Replenish merchandise regularly to maintain product availability and a fresh, appealing display. 

• Maintain visual standards by adjusting displays and signage to reflect the brand’s aesthetic. 

Asset Protection & Inventory Management 

• Support shortage prevention strategies to minimize loss and protect store assets. 

• Assist with inventory control, including cycle counts and physical inventory preparation. 

• Ensure all safety protocols are followed to maintain a secure environment. 

Stockroom Organization & Efficiency 

• Keep the stockroom organized and efficient to support smooth store operations. 

• Implement best practices to optimize stockroom space and improve restocking processes. 

Sales Floor Support & Customer Service 

• Assist with POS operations, ensuring accurate and efficient customer transactions. 

• Greet and assist customers on the sales floor, enhancing their shopping experience. 

 Who You Are: 

• 1+ years of prior sales support experience, including POS, merchandising paperwork, cycle counts, and inventory management. 

• Strong organizational skills and ability to work within established timelines. 

• High attention to detail and ability to manage multiple priorities. 

• Excellent problem-solving skills and a solutions-oriented mindset. 

• Brand-appropriate personal presentation. 

• Strong communication skills with team members and leadership. 

• Flexibility with scheduling to meet business needs. 

• Bilingual capabilities are a plus in key markets. 

• Flexible availability, including evenings, weekends, and holidays, is required. 

Join a Career That Fits Your Life:

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.

Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.

We know that balance and well-being matter. That’s why we provide a voluntary health plan, 401(k), and paid time off, including holiday pay—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.

 With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team! 

About the Company

General Matter is enriching uranium in America. 

Our goal is to design, build, and operate the world’s lowest-cost enrichment services in the United States.  

Our mission is to restore America’s ability to produce nuclear fuel—fuel that will power AI, advanced manufacturing, critical industries, and the next generation of nuclear reactors. 

Ultimately, our work will help power national ambitions and enable a high-energy society. 

We were incubated by Founders Fund, like Anduril and Palantir before us, and are backed by top-tier investors. Our lean, world-class team of engineers and operators is applying a first-principles approach to solving the problem of nuclear fuel production.  

We are a mission-driven company with a culture of urgency, accountability, and transparency. 

Help us build a high-energy society by making the cleanest, safest form of baseload energy the most affordable. 

Shipping & Receiving Specialist

The Shipping & Receiving Specialist is responsible for the secure handling, logging, storage, packaging, and shipment of materials and equipment, including U.S. Government-regulated and sensitive items.

This role requires disciplined execution, strong documentation practices, and the ability to collaborate closely with engineering, production, quality, and security stakeholders. Success in this position requires operational rigor, discretion, and a demonstrated ability to maintain compliance in a fast-paced manufacturing environment.

Responsibilities

• Receive, inspect, log, and track inbound and outbound materials in accordance with internal controls and compliance requirements.
• Handle U.S. Government-regulated and sensitive equipment in accordance with company procedures and applicable regulations.
• Maintain accurate chain-of-custody records, inventory logs, and audit documentation.
• Coordinate with production, engineering, quality, and security teams to support the movement of sensitive materials.
• Prepare packaging and documentation for domestic and international shipments involving regulated equipment.
• Ensure proper storage, access control, and segregation of sensitive materials and equipment.
• Support internal and external audits related to inventory, compliance, and logistics.
• Identify process gaps and recommend continuous improvement opportunities within shipping and receiving operations.

Basic Qualifications

• Demonstrated experience handling sensitive or controlled equipment or materials in a corporate or industrial environment.
• Strong attention to detail with a proven record of accurate documentation and record-keeping.
• Experience with inventory management systems, logs, and tracking tools.
• Ability to follow established procedures and controls with consistency.
• Effective communication skills to coordinate across production, engineering, and operations teams.
• High level of professionalism, discretion, and accountability.

Preferred Skills and Experience

• Prior experience with U.S. Government-regulated, export-controlled, or classified materials.
• Familiarity with packaging and transportation requirements for sensitive or regulated equipment.
• Experience supporting audits related to logistics, inventory, or compliance.
• Background in manufacturing, aerospace, defense, or other highly regulated industries.
• Forklift certification or willingness to obtain.

Additional Requirements:

• Physical effort including standing, lifting, and carrying equipment up to 50 lbs. unassisted.
• Must be able to work all required shift hours, overtime and/or weekends as needed.

Equal Opportunity Employer

General Matter is an Equal Opportunity Employer; employment with General Matter is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Compensation and Benefits 

Pay range: $25.00 - 36.00/hour

Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. Please note that the stated salary range is an estimate and may be adjusted based on market conditions, business needs, or other factors. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.

About the Company

General Matter is enriching uranium in America. 

Our goal is to design, build, and operate the world’s lowest-cost enrichment services in the United States.  

Our mission is to restore America’s ability to produce nuclear fuel—fuel that will power AI, advanced manufacturing, critical industries, and the next generation of nuclear reactors. 

Ultimately, our work will help power national ambitions and enable a high-energy society. 

We were incubated by Founders Fund, like Anduril and Palantir before us, and are backed by top-tier investors. Our lean, world-class team of engineers and operators is applying a first-principles approach to solving the problem of nuclear fuel production.  

We are a mission-driven company with a culture of urgency, accountability, and transparency. 

Help us build a high-energy society by making the cleanest, safest form of baseload energy the most affordable. 

About This Role

We’re looking for a Senior Helpdesk Technician to support our growing team in a fast-paced, engineering-driven environment. This is a hands-on role where you’ll take ownership of resolving complex end-user issues, managing devices through Intune, and administering identity and access systems in Azure / Entra ID.

You’ll work closely with engineering, manufacturing, and operations teams — supporting the systems that keep our organization running, including CAD, CAM, and CFD applications. You’ll also help drive operational excellence through strong onboarding/offboarding, asset management, and ITSM practices.

This position is ideal for someone with strong technical depth, clear communication, and experience in industrial, manufacturing, or engineering environments who thrives on keeping systems and people performing at their best.

Responsibilities

• Provide Tier 2 and Tier 3 support for Windows and Linux users across engineering and business operations.
• Administer and maintain Microsoft Intune for device configuration, patching, compliance, and endpoint security.
• Manage Azure / Entra ID identities, MFA, and conditional access policies.
• Support user and group administration across Microsoft 365 services (Exchange, Teams, SharePoint).
• Support and troubleshoot engineering software such as CAD, CAM, and CFD tools (SolidWorks, CATIA, ANSYS, Siemens NX, etc.).
• Manage the onboarding and offboarding lifecycle — provisioning accounts, configuring systems, and reclaiming or redeploying hardware.
• Oversee asset management, tracking devices, licenses, and inventory using ManageEngine or similar tools.
• Contribute to ITSM workflows, including incident, request, and change management.
• Collaborate with systems and network teams on escalations and continuous improvement.
• Support secure operations, including GCC High or other regulated environments (experience a plus).
• Maintain clear, up-to-date documentation and SOPs for systems, processes, and recurring tasks.

Basic Qualifications

• 4+ years of experience in a helpdesk, desktop, or IT support role, with senior or Tier 2–3 responsibilities.
• Deep hands-on experience with Microsoft Intune, Azure / Entra ID, and Microsoft 365 administration.
• Proficiency in Windows and Linux environments.
• Strong understanding of endpoint management, device compliance, and identity access control.
• Experience supporting engineering and manufacturing systems (e.g., CAD, CAM, CFD applications).
• Strong troubleshooting skills with a proactive, customer-focused mindset.
• Clear communication, solid documentation skills, and attention to operational detail.

Preferred Skills and Experience

• Experience in manufacturing, engineering, or heavy industry settings.
• Familiarity with GCC High or similar secure operational environments.
• Experience using ManageEngine, ServiceNow, or other ITSM tools for asset and service management.
• Knowledge of PowerShell or other scripting for automation and reporting.
• Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-100/MD-101) or equivalent.

Additional Requirements

• Ability to work extended hours and weekends as necessary.

Equal Opportunity Employer

General Matter is an Equal Opportunity Employer; employment with General Matter is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Compensation and Benefits

The base salary range for this role is $65,000-$90,000 annually. 

Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. Please note that the stated salary range is an estimate and may be adjusted based on market conditions, business needs, or other factors. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.

About the Company

General Matter is enriching uranium in America.

Our goal is to design, build, and operate the world’s lowest-cost enrichment services in the United States.  

Our mission is to restore America’s ability to produce nuclear fuel—fuel that will power AI, advanced manufacturing, critical industries, and the next generation of nuclear reactors. 

Ultimately, our work will help power national ambitions and enable a high-energy society. 

We were incubated by Founders Fund, like Anduril and Palantir before us, and are backed by top-tier investors. Our lean, world-class team of engineers and operators is applying a first-principles approach to solving the problem of nuclear fuel production.  

We are a mission-driven company with a culture of urgency, accountability, and transparency. 

Help us build a high-energy society by making the cleanest, safest form of baseload energy the most affordable.

About This Role

The Financial Analyst will be instrumental in the development, tracking, forecasting, reporting, and accounting for all General Matter projects. This is a key financial planning and analysis (FP&A) role with executive-level visibility driving spending and contract profitability for all of our product lines. The successful candidate will interface with all aspects of the company, including production, engineering, sales, program management, accounting, and executive management.

Responsibilities

• Lead forecast of key performance indicators (KPIs), including spending and resource requirements for assigned business groups, such as headcount, capital, and operating expenses.
• Forecast future unit costs with cross-functional teams and track progress in achieving cost reduction targets.
• Conduct ad-hoc analyses as needed to support operational decision-making, from new idea generation through to the implementation phase.
• Perform a leading role on internal projects, working closely with peer organizations to understand key business issues and translate them into financial models and metrics.
• Prepare and update capital expenditure and inventory cash forecasts.
• Support product cost tracking and inventory analysis, including scrap, inventory obsolescence, and productivity efforts.
• Develop and enhance tools to track revenue performance and incurred project costs every month.
• Provide insight on revenue, spending variances, and department-level reporting to business partners.
• Analyze and interpret financial data for use in management reviews.

Basic Qualifications

• Bachelor’s degree.
• 2+ years of experience in an accounting, finance, or business role (internship experience qualifies).

Preferred Skills and Experience

• Bachelor’s degree in business, finance, economics, or engineering.
• Advanced skills in Microsoft Excel, applied business statistics, and general modeling experience of complex non-linear systems.
• Experience in a manufacturing or technology environment.
• Familiarity with reporting, visualization, intelligence, and analysis tools (SQL, Power BI, Tableau, etc.).
• Strong presentation skills with the ability to regularly interface with executive management.
• Experience with presenting analytical results in both verbal and written form across a multi-disciplinary organization.
• Ability to frame unstructured and complex analytical problems for a broad audience.

Additional Requirements

• Willing to work extended hours and weekends as needed.
• This position is based in Los Angeles, CA and requires being onsite full-time – hybrid and remote work will not be considered.

Equal Opportunity Employer

General Matter is an Equal Opportunity Employer; employment with General Matter is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Compensation and Benefits

The base salary range for this role is $70,000–$145,000 annually. 

Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. Please note that the stated salary range is an estimate and may be adjusted based on market conditions, business needs, or other factors. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.

About Us

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Add a Spark to the Ordinary…

As a General Manager at Blank Street, you’ll play a key role in bringing our brand to life in Los Angeles. You’ll launch and lead one of our first cafés, building a high-performing team, setting the standard for operations, and creating an exceptional customer experience every day. This role is about more than running a store—it’s about embedding Blank Street into the fabric of the community. You’ll inspire your team to serve with passion, care, and precision, ensuring every guest feels welcomed and every coffee is made with pride. We’re looking for a proven operator who thrives in fast-paced, high-growth environments and takes pride in delivering world-class hospitality. If you’re customer-focused, highly organized, and motivated to make a lasting impact, this is your opportunity to grow with us as we scale across LA.

Responsibilities

People

• Create a motivating and engaging culture for employees
• Consistently celebrate, train, coach and mentor your team
• Step in to cover scheduling gaps or time off in your locations
• Create and publish all schedules according to state and local labor laws
• Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time
• Recruit super star talent in collaboration with the People Team
• Coordinate training and accreditation of all new hires
• Oversee and validate the quality of training being led by your Cafe Leads, providing feedback and coaching where needed
• Develop your teams in a timely manner, ensuring any performance issues are addressed quickly and fairly
• Work with HQ to manage change to ensure Blank Street is continuously evolving while minimizing disruption for your team
• Work to maintain the very best team engagement scores

Product

• Be a brand ambassador - have a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street
• Maintain food and beverage quality standards across your stores and ensure recipes are executed accurately and consistently by your team
• Accountable for all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System at the neighborhood level
• Ensure your team has the inventory and equipment needed to meet demand by managing neighborhood level inventory
• Spend your week leading by example behind bar through customer service and production of technically excellent food and beverage products

Operational and Brand Excellence

• Achieve company standard scores and above via our operations auditing platform
• Ensure the safety, cleanliness and presentation of your locations in line with company policies including preparing stores for inclement weather, LTO or new menu launches
• Promote an environment that is set up for success and an “A” DOH Grade by solving any facilities, maintenance, and pest control issues quickly and efficiently across all locations

Neighborhood Performance

• Develop meaningful ties with neighboring businesses and people to help grow local brand loyalty
• Take ownership of your stores’ financial performance, finding areas for growth and inspire team to share the same vision across your neighborhood
• Uphold the company standard NPS scores, motivating your team to provide exceptional service
• Own celebrating positive customer feedback and investigating negative comments to ensure we are listening and adjusting where necessary
• Look for ways to continuously develop your leadership, training and coaching skills
• Stay current on company tools, processes and communication
• Assess where there are gaps in communication or processes that you can fill to improve neighborhood performance
• Collaborate with other General Managers across Blank Street to share best practices and build community
• Attend all trainings and department meetings designed to support your development or performance

Qualifications

• 4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands
• Experience managing large hospitality teams
• Experience managing inventory and supply chain ordering
• Blank Street will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Blank Street is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

Skills

• Passion for excellent customer service and hospitality
• Ability to perform under pressure and time constraints
• Excellent organizational skills
• Highly effective interpersonal and communication skills
• Ability to create workflows, systems and processes that support a dispersed team
• Excellent delegation and follow up skills
• Can use emotional intelligence and conflict resolution skills to create a welcoming workplace
• Capable of managing change
• Ability to develop different levels of staff on leadership, hospitality, product and service quality expectations
• Willingness to collaborate across departments and teams
• Ability to troubleshoot and problem solve, prioritizing around urgency

Attributes

• Hands on and highly action-oriented
• Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
• Positive, enthusiastic and results driven
• Passionate people leader and developer
• Interested in continuous personal growth

Benefits & Perks 

• $72,000-$80,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• Bonus program
• 15 days of paid annual leave (on top of company-observed holidays and sick time) 
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits 
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag

About Us

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Add a Spark to the Ordinary…

As a General Manager at Blank Street, you’ll play a key role in bringing our brand to life in Los Angeles. You’ll launch and lead one of our first cafés, building a high-performing team, setting the standard for operations, and creating an exceptional customer experience every day. This role is about more than running a store—it’s about embedding Blank Street into the fabric of the community. You’ll inspire your team to serve with passion, care, and precision, ensuring every guest feels welcomed and every coffee is made with pride. We’re looking for a proven operator who thrives in fast-paced, high-growth environments and takes pride in delivering world-class hospitality. If you’re customer-focused, highly organized, and motivated to make a lasting impact, this is your opportunity to grow with us as we scale across LA.

Responsibilities

People

• Create a motivating and engaging culture for employees
• Consistently celebrate, train, coach and mentor your team
• Step in to cover scheduling gaps or time off in your locations
• Create and publish all schedules according to state and local labor laws
• Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time
• Recruit super star talent in collaboration with the People Team
• Coordinate training and accreditation of all new hires
• Oversee and validate the quality of training being led by your Cafe Leads, providing feedback and coaching where needed
• Develop your teams in a timely manner, ensuring any performance issues are addressed quickly and fairly
• Work with HQ to manage change to ensure Blank Street is continuously evolving while minimizing disruption for your team
• Work to maintain the very best team engagement scores

Product

• Be a brand ambassador - have a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street
• Maintain food and beverage quality standards across your stores and ensure recipes are executed accurately and consistently by your team
• Accountable for all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System at the neighborhood level
• Ensure your team has the inventory and equipment needed to meet demand by managing neighborhood level inventory
• Spend your week leading by example behind bar through customer service and production of technically excellent food and beverage products

Operational and Brand Excellence

• Achieve company standard scores and above via our operations auditing platform
• Ensure the safety, cleanliness and presentation of your locations in line with company policies including preparing stores for inclement weather, LTO or new menu launches
• Promote an environment that is set up for success and an “A” DOH Grade by solving any facilities, maintenance, and pest control issues quickly and efficiently across all locations

Neighborhood Performance

• Develop meaningful ties with neighboring businesses and people to help grow local brand loyalty
• Take ownership of your stores’ financial performance, finding areas for growth and inspire team to share the same vision across your neighborhood
• Uphold the company standard NPS scores, motivating your team to provide exceptional service
• Own celebrating positive customer feedback and investigating negative comments to ensure we are listening and adjusting where necessary
• Look for ways to continuously develop your leadership, training and coaching skills
• Stay current on company tools, processes and communication
• Assess where there are gaps in communication or processes that you can fill to improve neighborhood performance
• Collaborate with other General Managers across Blank Street to share best practices and build community
• Attend all trainings and department meetings designed to support your development or performance

Qualifications

• 4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands
• Experience managing large hospitality teams
• Experience managing inventory and supply chain ordering
• Blank Street will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Blank Street is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/

Skills

• Passion for excellent customer service and hospitality
• Ability to perform under pressure and time constraints
• Excellent organizational skills
• Highly effective interpersonal and communication skills
• Ability to create workflows, systems and processes that support a dispersed team
• Excellent delegation and follow up skills
• Can use emotional intelligence and conflict resolution skills to create a welcoming workplace
• Capable of managing change
• Ability to develop different levels of staff on leadership, hospitality, product and service quality expectations
• Willingness to collaborate across departments and teams
• Ability to troubleshoot and problem solve, prioritizing around urgency

Attributes

• Hands on and highly action-oriented
• Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
• Positive, enthusiastic and results driven
• Passionate people leader and developer
• Interested in continuous personal growth

Benefits & Perks 

• $72,000-$80,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in Los Angeles at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• 15 days of paid annual leave (on top of company-observed holidays and sick time) 
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits 
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag

Please note: This position is not eligible for immigration sponsorship. 

Company Overview 

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation. 

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.  

AI Governance Team, AI Risk and Operations 

We are seeking a Vice President, AI Risk and Operations on our AI Governance Team who will play a critical role in maturing and scaling Accordion's enterprise-wide AI Governance risk and operations program. In this role, you will serve as an internal governance practitioner and cross-functional advisor, embedding AI governance policies, procedures, and controls across our operating model for internal AI solutions — with the expectation that this scope will evolve to include client-facing engagements over time. Drawing on your experience with AI policy, frameworks, and risk program design, you will translate complex governance requirements into actionable, scalable implementation systems. This position requires seamlessly bridging the gap between cutting-edge AI development and responsible governance, partnering with senior stakeholders across Practices, Technology, Legal, and Emerging Technology to enabling trusted use and development of AI.  

This position can be based in our New York City or Chicago offices and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location. 

This position is not eligible for immigration sponsorship. 

What You’ll Do 

Governance & Frameworks 

• Enhance the enterprise AI Risk Management Framework, including AI use case and supply chain inventory management, use case risk classification taxonomies, and risk-tiering mechanisms aligned to internal standards and emerging regulatory expectations 
• Design and operationalize scalable, end-to-end governance processes across the AI lifecycle  
• Build and maintain AI governance playbooks, risk appetite frameworks, and responsible AI standards  
• Identify opportunities to strengthen controls and oversight through process automation, tooling improvements, and governance workflow optimization 

Cross-Functional Collaboration 

• Partner with Legal, Technology, and Consulting Practice Groups to embed explainability, bias mitigation, and ethical AI principles directly into use case development and delivery workflows 
• Manage the firm's AI Governance obligations and processes end-to-end, including supporting AI and related vendor management supply chain   
• Coordinate with Legal teams to ensure AI systems meet applicable jurisdictional and regulatory requirements, including proactive engagement on evolving global AI legislation 
• Facilitate stakeholder working groups, cross-functional governance forums, and executive communications on AI risk priorities, testing outcomes, and documentation requirements 
• Maintain the internal AI risk register and escalate issues through appropriate governance channels 
• Liaise with Technology and Practices to ensure data lineage and quality standards are met for AI solutions 

Monitoring & Oversight 

• Establish, track, and report on key risk indicators (KRIs) for AI systems in partnership with the Responsible AI Data Scientist and AI Governance Lead, across internal and client-facing AI solutions and products 
• Monitor alignment with global AI regulatory frameworks (e.g., EU AI Act, NIST AI RMF) and support responses to regulatory inquiries, audits, or reviews 
• Evaluate risks associated with third-party and vendor AI solutions across the full sourcing lifecycle — including procurement, onboarding, integration, and ongoing performance oversight — and identify operational guardrails and controls 
• Assess design and operating effectiveness of AI controls against internal policy and external standards, especially for AI, privacy, and industry regulations, under Legal's guidance 
• Produce high-quality audit findings reports with clear recommendations for remediation and monitor implementation of agreed action plans 
• Stay current on AI regulation, industry standards, and emerging best practices 

Internal Enablement (Evolving) 

• Support the development of AI Governance updates, training/awareness programs, and culture-building initiatives to embed responsible AI practices across the organization 
• Contribute to Accordion's Trustworthy AI methodology and internal IP development 
• Over time, support client-facing AI governance assessments, risk remediation roadmaps, and responsible AI frameworks as the program matures and scope expands  

You Have 

• Bachelors degree in Finance, Business Administration, or related field  
• 7+ years’ experience in Risk Operations, Privacy Programs, or PMO/IMO, with at least 3 years directly focused on AI governance or oversight - preferably within professional services, consulting, or PE-backed environments. 
• Demonstrated experience leading complex, multi-jurisdictional integrations and/or global expansion programs, with a track record of building and running structured governance. 
• Strong knowledge of AI and privacy regulations and standards — including EU AI Act, NIST AI RMF, GDPR, CCPA, and ISO 42001 — and the ability to translate regulatory mandates into operational controls 
• Strong grasp of AI/ML technical risks (e.g., bias, model drift, robustness) and associated controls 
• Strong familiarity with regulatory and operational considerations relevant to cross-border professional services (e.g., data/privacy, employment, tax, licensing), and the ability to operationalize them into business processes. 
• Exceptional communication skills with the ability to convey complex technical and regulatory considerations to non-technical stakeholders, including leadership and cross-functional teams 
• Comfortable operating in a high-growth, entrepreneurial environment, with a bias toward structure, scalability, and execution discipline. 
• Strong analytical and problem-solving skills  
• AI usage and familiarity required 
• Excellent attention to detail and organizational skills   
• Ability to adapt to changing priorities and work effectively in a dynamic environment   

Preferred Qualifications 

• Experience in Data Risk Management or direct collaboration with AI/ML development teams 
• Familiarity with AI risk management platforms or tools for model monitoring, documentation, and compliance reporting 
• Experience designing training, awareness, or enablement programs focused on AI risk, model governance, or responsible AI practices 
• Certifications in risk, privacy, or compliance (e.g., CIPP, CIPM, CRISC, CRCM) 
• Passion for AI and a desire to build a world-class risk management function  

You Are 

• Energized by building and scaling governance programs that make AI deployment safer, more trustworthy, and more compliant — across a dynamic, fast-moving consulting environment 
• A cross-functional collaborator who navigates matrixed organizational dynamics, working seamlessly with Legal/Risk/Compliance, Technology/Engineering, and business teams — and can drive decision making and ownership across diverse stakeholders 
• A clear communicator who can translate AI governance concepts, regulatory requirements, and risk findings into actionable guidance for business, technical, and executive audiences 
• A proactive problem-solver who thrives on staying ahead of AI governance expectations and emerging regulations, and can turn frameworks into operational reality 
• An adaptive contributor who embraces the breadth and pace of consulting, working across diverse sectors and practice areas 

The annual salary for this role ranges from: $130,500 to $145,000 + benefits. This role is also eligible for bonuses, based on individual and company performance. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to, geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.  

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. 

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. 

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About the Admissions Team: 

Admissions owns the fan journey from purchase to venue entry. We orchestrate a real-time fulfillment network connecting sellers, partners, and systems to get buyers in—reliably and delightfully. When things go wrong, we diagnose and resolve issues fast through resilient systems, automation, and AI-driven interventions that protect the buyer experience and strengthen marketplace trust.  

Within this mission, Marketplace Quality plays a critical role: building the intelligence that ensures fans enjoy the broadest, safest inventory in live events – without compromise. We don’t believe trust and growth are a tradeoff. We believe in inventing systems that expand both.  

About the Role: 

As a Senior Product Manager – Marketplace Quality, you will design and evolve the intelligence layer that governs how supply enters StubHub. You’ll own a suite of scalable, adaptive systems that determine what can be listed on the platform and what level of friction sellers experience. Your mandate: accelerate platform growth while increasing marketplace trust – pushing beyond traditional risk tradeoffs.  

This role is built for a systems-minded product leader: someone energized by complex dynamics, motivated to invent new models for marketplace trust, and excited to build 0→1 products that shape the future of supply on StubHub.  

Location: Hybrid (3 days in office / 2 days remote) – New York, NY or Century City, CA 

What You’ll Do: 

Build the Future of Marketplace Trust  

• Drive strategy for AI-decisioned, intelligent, scalable, adaptive systems, and automated tooling that determine listing eligibility and shape seller experience across the platform.
• Develop low-friction onboarding frameworks that expand marketplace liquidity and safety – introducing innovation that unlocks new supply without compromising fan trust.
• Translate ambiguous, systems-level challenges into actionable product strategies, experiments, and long-term architectures.  

Own a Key Fulfillment Product Domain  

• Take full ownership of a set of systems, metrics, and initiatives within the Fulfillment product area. 
• Partner closely with engineering, data science, and operations to design, build, and scale risk-informed workflows.  
• Lead the end-to-end development of 0→1 capabilities that respond to evolving trends in a dynamic, global marketplace.  

Deliver Meaningful Impact at Scale  

• Improve how sellers enter and interact with the platform—driving the right outcomes for fans, partners, and marketplace health. 
• Use data to understand emerging patterns, measure system performance, and inform prioritization.  
• Improve seller and listing quality through intelligent controls that enhance fan confidence and reduce downstream issues.  

What You’ve Done: 

• 5+ years of experience in product management, ideally in marketplaces, trust & safety, risk, fulfillment, or other systems-focused environments. 
• Proven ability to operate independently in ambiguous problem spaces—setting strategy, aligning stakeholders, and driving execution. 
• Strong analytical and technical fluency; comfortable with data, experimentation, and partnering with engineering and data science teams.  
• Demonstrated success designing and scaling systems that influence marketplace or platform dynamics.  
• Systems thinker who understands how changes propagate across a complex ecosystem and can design for long-term marketplace health. 
• Equally comfortable zooming out to define strategy and zooming in to craft the details of a model, workflow, or experiment. 

What We Offer:

• Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
• Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

About the Admissions Team: 

Admissions owns the fan journey from purchase to venue entry. We orchestrate a real-time fulfillment network connecting sellers, partners, and systems to get buyers in—reliably and delightfully. When things go wrong, we diagnose and resolve issues fast through resilient systems, automation, and AI-driven interventions that protect the buyer experience and strengthen marketplace trust.  

Within this mission, Marketplace Quality plays a critical role: building the intelligence that ensures fans enjoy the broadest, safest inventory in live events – without compromise. We don’t believe trust and growth are a tradeoff. We believe in inventing systems that expand both.  

About the Role: 

As a Senior Product Manager – Marketplace Quality, you will design and evolve the intelligence layer that governs how supply enters StubHub. You’ll own a suite of scalable, adaptive systems that determine what can be listed on the platform and what level of friction sellers experience. Your mandate: accelerate platform growth while increasing marketplace trust – pushing beyond traditional risk tradeoffs.  

This role is built for a systems-minded product leader: someone energized by complex dynamics, motivated to invent new models for marketplace trust, and excited to build 0→1 products that shape the future of supply on StubHub.  

Location: Hybrid (3 days in office / 2 days remote) – New York, NY or Century City, CA 

What You’ll Do: 

Build the Future of Marketplace Trust  

• Drive strategy for AI-decisioned, intelligent, scalable, adaptive systems, and automated tooling that determine listing eligibility and shape seller experience across the platform.
• Develop low-friction onboarding frameworks that expand marketplace liquidity and safety – introducing innovation that unlocks new supply without compromising fan trust.
• Translate ambiguous, systems-level challenges into actionable product strategies, experiments, and long-term architectures.  

Own a Key Fulfillment Product Domain  

• Take full ownership of a set of systems, metrics, and initiatives within the Fulfillment product area. 
• Partner closely with engineering, data science, and operations to design, build, and scale risk-informed workflows.  
• Lead the end-to-end development of 0→1 capabilities that respond to evolving trends in a dynamic, global marketplace.  

Deliver Meaningful Impact at Scale  

• Improve how sellers enter and interact with the platform—driving the right outcomes for fans, partners, and marketplace health. 
• Use data to understand emerging patterns, measure system performance, and inform prioritization.  
• Improve seller and listing quality through intelligent controls that enhance fan confidence and reduce downstream issues.  

What You’ve Done: 

• 5+ years of experience in product management, ideally in marketplaces, trust & safety, risk, fulfillment, or other systems-focused environments. 
• Proven ability to operate independently in ambiguous problem spaces—setting strategy, aligning stakeholders, and driving execution. 
• Strong analytical and technical fluency; comfortable with data, experimentation, and partnering with engineering and data science teams.  
• Demonstrated success designing and scaling systems that influence marketplace or platform dynamics.  
• Systems thinker who understands how changes propagate across a complex ecosystem and can design for long-term marketplace health. 
• Equally comfortable zooming out to define strategy and zooming in to craft the details of a model, workflow, or experiment. 

What We Offer:

• Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
• Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $22.00- $26.00/ hour in Los Angeles, CA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

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OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $33.00 - $36.00/ hr. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $22.00- $26.00/ hour in Los Angeles, CA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $18.00 - $20.00/ hour in Los Angeles, CA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

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#li-onsite

OVERVIEW

Los Angeles continues to be a key growth market for ALO, and as we expand our presence across the region, we’re excited to grow our team. With new opportunities emerging and continued investment in the LA market, we’re looking for talented, driven individuals to join us in the following roles. 

We are hiring: 

• Assistant Store Manager – Sales & Service 
• Assistant Store Manager – Operations & Visual 

Both roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience and operational excellence to life. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

You will: 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 
•  

Assistant Store Manager – Operations & Visual 

This leader brings ALO’s operational and visual standards to life. Your focus is inventory integrity, visual merchandising execution, operational discipline and store readiness. 

You will: 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Experience Qualifications (both opportunities)

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Assistant Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

Just Some Of The Perks 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $29.00 - $37.00/ hour. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $18.00- $20.00/ hour in Los Angeles, CA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Welllness.

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The Role 

You will be responsible for managing and optimizing the end-to-end supply chain process. You’ll ensure materials, information, and products move efficiently between suppliers, manufacturing, and customers while maintaining cost effectiveness and high-quality standards. In this role, you’ll analyze data to forecast demand, manage supplier relationships, optimize inventory, and resolve operational challenges to ensure on-time delivery. You’ll also collaborate closely with cross-functional teams to drive process improvements, ensure compliance with company policies and industry regulations, and lead initiatives that enhance efficiency, reliability, and customer satisfaction across the supply chain. 

Responsibilities 

Technical Procurement 

• Source electrical hardware across the satellite often on expedited lead times including commodities such as: Sensors, PCBs, PCBAs, Harness assemblies, Connectors, Wire, Integrated Circuits, SMD components
• Negotiate costs on electrical components
• Provide design for manufacturability feedback for new electrical designs 

Planning  

• Manage Bill of Materials for electrical assemblies and consumables
• Lead Clear to Builds with engineering to ensure assembly milestones are completed to hit critical company deadlines
• Develop long term forecasting and analytics tools to set up full scale satellite production for success 

Supplier Development and Management 

• Develop and manage supplier base to support ongoing development across satellites subsystems from NPI through production phases
• Act as the primary interface between suppliers and internal customers including: supplier onboarding, evaluation, negotiation, and project management
• Source high complexity commodities to find multiple long term paths to secure supply for critical electrical assemblies 

Qualifications 

• 5+ years of experience of supply chain management or engineering in the aerospace industry 
• 2+ years of experience in procuring the following commodities: PCBs, PCBAs, and Harness assemblies 
• Experience managing suppliers in a fast-paced environment 
• Vendor management and negotiation experience 
• Strong understanding of quality control practices such as issue tickets 
• Ability to collaborate in a cross-functional environment with engineering, production, and finance  
• Ability to travel up to 25-50% of the time 
• Must be able to lift and carry parts or equipment up to 25 lbs. unassisted 

Nice to Have 

• Bachelor’s degree in supply chain, finance, electrical, aerospace, mathematics, or other relevant engineering discipline 
• 3+ years of technical procurement experience 
• 3+ years in a new product introduction environment 
• Prior experience with space grade electronics 
• Bill of Material Management and Planning Experience 
• Experience implementing AS9100 or completing AS9100 audits 
• Experience reading and interpreting technical engineering drawings 
• Prior leadership experience 

Compensation and Benefits: 

• Base salary range for this role is $100,000 – $140,000 + equity in the company 
• Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 
• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

The Role 

You will be responsible for executing and overseeing complex test campaigns, including thermal vacuum, thermal cycling, vibration, and shock testing, of satellite components and systems. This role will support development of the Mega Class satellite and future versions of the spacecraft. In your first 6 months you will contribute to the layout and organization of the environmental test lab.  

Responsibilities 

• Independently program, instrument and operate various test assets, including typical environmental test applications (thermal, thermal-vacuum, vibration shaker, mechanical shock simulators, tension testers) and non-typical development test apparatuses (e.g. gravity offloaders, structural test fixtures) 
• Collaborate with engineering on test planning, fixture design, instrumentation, and test data analysis for thermal, dynamics, and mechanical testing 
• Deliver accurate and calibrated measurements along with measurement insights 
• Partner with engineering to analyze and interpret test data for troubleshooting hardware and test discrepancies 
• Maintain test lab equipment, manage inventory of test consumables, and work on 5S improvement projects 
• Responsible for preventative maintenance of test equipment  
• As part of a small team, you will perform other tasks to support manufacturing as needed 

Qualifications 

• 5+ years of experience in environmental testing preferably in the aerospace industry 
• Experience conducting and leading tests such as thermal vacuum, vibration, shock, and thermal cycling for aerospace components  
• Proven experience in setting up and executing complex environmental tests with minimal supervision  
• Experience working in a highly iterative environment  
• Ability to operate autonomously and make decisions in real-time during testing operations 
• Excellent organization and communication skills with attention to detail during data analysis, reporting, and presenting findings to test engineers  
• Strong analytical and problem-solving skills  
• Familiarity with MES platforms such as SpaceX Warp Drive or similar systems 
• Proficiency with DAQ systems (NI DAQ, Keysight) used in capturing test data 

Additional Requirements 

• Must be able to perform repetitive tasks such as bending or twisting, grasping, standing, lifting, pulling, pushing, stooping, stretching, carrying, and use hands to operate tools or machine controls
• Must be able to lift and carry parts or equipment up to 50 lbs. unassisted
• Must be able to stand for extended periods of time
• Must be able to work extended hours and/or weekends as needed

Nice to Have 

• Experience in a fast-paced production development environment 
• Experience with in-space electro-mechanical assemblies  
• Experience with basic machining or fabrication using shop equipment 

Compensation and Benefits: 

• Hourly pay range for this non-exempt role is $32 – $45+ equity in the company 
• Compensation will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 
• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

The Role:  

K2 Space is seeking a COMSEC Manager to support our comprehensive security program and ensure compliance with DOW and Intelligence Community security requirements. 

This is a high-impact role for a self-motivated individual who can collaborate with government security stakeholders, safeguard classified information across multiple sensitivity levels, and drive a culture of security awareness at K2. The position provides day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities. 

The COMSEC Manager must be well-versed in COMSEC requirements and procedures, including the acquisition, maintenance, operations, and disposition of COMSEC equipment. As our COMSEC Manager, you would serve as the Network Designer Lead, supporting the networks and local area networks (LANs) of DOW and Intelligence Community customers across multiple security domains, with a focus on COMSEC account management and cryptologic duties, including the operation and maintenance of encryption devices. You would also be responsible for overseeing the communications security program and ensuring the protection of sensitive information transmitted across network-connected and point-to-point communications systems. 

As we scale, you will ensure our security infrastructure grows to meet evolving classified program requirements, working closely with the IT Security and Compliance Lead and executive leadership to develop and expand our secure capabilities.  

Responsibilities:  

• Lead and manage the organization's COMSEC program, ensuring compliance with national security policies, standards, and regulations (e.g., NIST, FIPS, DOW directives). 
• Ensure compliance with company policies, industry regulations, and safety standards. 
• Own COMSEC account management, custodian duties, and encryption device configuration and maintenance. 
• Collaborate with cybersecurity teams to ensure integration of COMSEC measures into broader IT and security strategies. 
• Provide expert advice and guidance on COMSEC issues to leadership, staff, and other stakeholders. 
• Maintain a current inventory of all Controlled Cryptographic Items (CCI) material. 
• Coordinate system maintenance, monitoring, and installation of COMSEC equipment across multiple WAN/LAN environments. 
• Develop and maintain a roadmap for capabilities, operations, and technologies, including guidance on forecasting cryptographic equipment needs. 
• Assist with the development and execution of test plans and supporting documentation for all communications security configuration upgrades, additions, or revisions, obtaining customer approval prior to implementation. 
• Evaluate and recommend technology upgrades and changes to address performance, standardization, and industry best practices. 
• Perform audits and assessments of COMSEC operations to ensure program effectiveness and efficiency. 
• Maintain current knowledge of emerging threats and new technologies within the COMSEC domain. 
• Conduct inventories and inspections of secure equipment (e.g., secure telephone and encryption devices) and classified keying material, and provide related COMSEC support and oversight. 
• Administer a Top Secret inventory and document control program to account for COMSEC equipment and materials. 
• Install secure telephone equipment (STE) and coordinate delivery of encryption devices and keying material to IT specialists maintaining classified networks. 
• Conduct inventories in accordance with agency policy and report any discrepancies to the government customer. 
• Enforce compliance with NSA Central Security Service Policy Manual No. 3-16, related COMSEC derivatives, and DOW and IC COMSEC standards. 
• Ensure Automated Information Systems Security requirements related to COMSEC duties are met. 
• Train personnel in COMSEC procedures and the use of related equipment. 
• Provide leadership, mentoring, and quality assurance for team members. 

Qualifications   

• Bachelor’s degree in a relevant field.    
• Active Top Secret SCI clearance, consent to CI Poly 
• 2+ years relevant/direct experience. 
• Strong understanding of COMSEC accountability, as well as knowledge of the procedures required for the issue and receipt of COMSEC equipment and materials, including inventory and mailing. 
• Excellent written and verbal communication skills, with the ability to brief executives, employees, and government stakeholders on security requirements.   
• Experience with COMSEC tools and software such as KMI (Key Management Infrastructure), COMSEC equipment management platforms, or similar systems. 
• Ability to work under pressure and manage multiple priorities in a fast-paced environment. 

Nice to Have   

• Experience establishing a COMSEC program from the ground up in a commercial or government contractor environment. 
• Hands-on experience planning, building, accrediting, and maintaining COMSEC architecture for spacecraft. 
• Relevant certifications such as CISSP or COMSEC Manager (e.g., CNSS 4011). 

Compensation and Benefits:   

• Base salary range for this role is $120,000 - $180,000 + equity in the company.   
• Salary will be based on several factors, including, but not limited to: knowledge and skills, education, and experience level.  
• Comprehensive benefits package including unlimited paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks . 

The Role 

You will be responsible for several aspects of the critical supply chain organization. You will be responsible for finding, building, and managing the quality of parts running in our mechanical supply chains. Key skills will include technical procurement of mechanical and structural hardware and Bill of Material (BOM) management for owned assemblies. You will travel to suppliers in order to monitor progress and health while negotiating business contracts and price reductions over time to ensure strategic reductions in costs over time.  

Responsibilities 

Technical Procurement

• Source structural and mechanical hardware across the satellite often on expedited lead times  

• Negotiate costs and contracts with key suppliers  

• Manage supplier quality and deliveries to ensure mission success 

• Act as the primary interface between suppliers and internal customers including: supplier onboarding, evaluation, negotiation, and project management 

Material Planning 

• Manage Bill of Materials for mechanical and structural assemblies 

• Help implement the master planning schedule for high volume production 

• Lead clear to builds with engineering to ensure assembly milestones are completed to hit critical milestones 

• Develop internal analytics to track supply chain objectives 

Qualifications 

• 2+ years of experience in supply chain management or engineering in the aerospace industry 

• 2+ years of experience with commodities such as machined parts, heat pipes, capital equipment, aluminum honeycomb, tubes, tanks 

• Experience reading and interpreting technical engineering drawings  

• Strong understanding of inventory management 

• 2+ years managing bill of materials for mechanical assemblies 

• 1+ year of experience with SQL or other information processing software tool 

• Ability to collaborate in a cross-functional environment with engineering, production, and finance  

• Ability to travel up to 25% of the time 

Nice to Have 

• Bachelor’s degree in supply chain, finance, mechanical engineering, aerospace engineering, or mathematics 

• 3+ years of technical procurement experience 

• 3+ years in a new product introduction environment 

• Experience reading and interpreting technical engineering drawings  

• Experience implementing AS9100 or completing AS9100 audits 

Compensation and Benefits: 

• Base salary range for this role is $65,000 - $100,000 + equity in the company 

• Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 

• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

The Role 

You will be responsible for defining and implementing procurement strategies for K2 Space’s Electrical Supply Chain. You will be the subject matter expert in supply chain best practices for hardware in your domain, building a world-class supply chain that drives a competitive advantage, taking ownership to ensure success on program build targets, and coaching team members to operate at the same high standards. Key skills will include having a deep understanding of the market and capabilities that are available to use in manufacturing, technical procurement of electrical hardware, and end-to-end Bill of Material (BOM) management for owned assemblies. You will work closely with our internal teams and external partners to deliver hardware that meets cost, schedule, and quality targets in support of our company critical missions.  

Responsibilities 

• Define company-wide strategy for how hardware in electrical commodities is sourced including sensors, PCBs, PCBAs, harness assemblies, connectors, wire, integrated circuits, and SMD components 
• Lead cradle-to-grave supplier management, including identifying capabilities within the supply base, onboarding vendors to add capacity or capabilities, quoting and placing orders, working with engineering and quality teams to resolve issues, and tracking build milestones until hardware hits the dock 
• Drive negotiations on contracts with key suppliers to meet cost, schedule, and quality targets 
• Create robust supplier scorecards and metrics to ensure consistent supplier performance and quality is maintained across the electrical supply chain 
• Develop strong partnerships with internal stakeholders ensuring consistent alignment on expectations and procurement strategies to meet critical mission needs 
• Execute and maintain highly-quality purchasing transactions by issuing purchase orders and managing open orders with materials requirement planning to ensure accuracy and completeness 
• Establish strategic relationships with key manufacturing companies and distributors to ensure strong alignment to industry and commodity trends  

Qualifications 

• 8+ years of experience in supply chain management or engineering in the aerospace industry 
• 3+ years of experience with electrical schematics and working with electromechanical systems (harnesses, avionic boxes) 
• 3+ years managing Bill of Materials for electrical assemblies 
• Experience managing electrical suppliers in a fast-paced environment 
• Strong understanding of inventory management and how to store electrical hardware 
• Ability to collaborate in a cross-functional environment with engineering, production, and finance  
• Ability to travel up to 25% of the time 
• Must be able to lift and carry parts or equipment up to 25 lbs. unassisted 

Nice to Have 

• Bachelor’s degree in supply chain, finance, electrical engineering, aerospace engineering, or mathematics 
• Experience in procuring additional commodities: SMD components, guidance and navigation hardware, solar array materials 
• Experience in a new product introduction environment 
• Experience reading and interpreting technical engineering drawings  

Compensation and Benefits: 

• Base salary range for this role is $140,000 - $175,000 + equity in the company 
• Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 
• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

The Role 

You will support development of K2’s RF and Avionics systems for the Mega Class satellite and future design versions of the spacecraft. You will serve as a key hands-on liaison supporting development, assembly, integration and test of our advanced satellite avionics systems.  

Responsibilities 

• Build, route, and terminate RF and Avionics harnesses, including coax assemblies and high-frequency connectors to K2 specifications or industry standards 
• Set up and execute RF and Avionics tests using spectrum/network analyzers, signal generators, oscilloscopes, and power meters to validate system performance  
• Support testing campaigns from integration through environmental test and ATP, including documentation of test configurations, calibration data, and results  
• Assemble electromechanical assemblies and assist development of production processes for first time builds 
• Work closely with engineering to troubleshoot issues on RF and Avionics hardware 
• Collaborate with RF, Electrical, and Mechanical engineers during development and prototyping builds to inform design and verify performance  
• Mentor junior technicians and support standardization of RF and Avionics test  
• Ensure compliance with cleanroom, ESD, and safety protocols  
• Maintain test lab equipment, manage inventory of test consumables, and work on 5S improvement projects 

Qualifications 

• 5+ years of experience in environmental testing preferably in the aerospace industry 
• Experience with small to medium RF parts and components   
• Must be able to read drawings, test procedures, and schematics to build and test hardware 
• Experience working in a highly iterative production environment and ability to adapt 
• Ability to operate autonomously and make decisions in real-time during testing operations 
• Excellent organization and communication skills with attention to detail during data analysis, reporting, and presenting findings to engineers  
• Familiarity with MES/ERP software 
• Proficiency with the use of lab equipment (spectrum analyzers, network analyzers, power meters, LABVIEW, etc) 

Additional Requirements 

• Must be able to perform repetitive tasks such as bending or twisting, grasping, standing, lifting, pulling, pushing, stooping, stretching, carrying, and use hands to operate tools or machine controls
• Must be able to lift and carry parts or equipment up to 50 lbs. unassisted
• Must be able to stand for extended periods of time
• Must be able to work extended hours and/or weekends as needed

Nice to Have 

• Experience in a fast-paced production development environment 
• Experience with in-space electro-mechanical assemblies  
• Experience with anechoic chamber maintenance  

Compensation and Benefits: 

• Hourly pay range for this non-exempt role is $38 – $48 + equity in the company 
• Compensation will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 
• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

The Role 

As an Office Coordinator, you will be a key member of the Corporate Operations team, ensuring that the office runs smoothly for all employees and visitors. You will assist with a variety of tasks including reception duties, facilitating corporate housing, event coordination, and company merchandise management. Our ideal candidate is passionate about cross-disciplinary work and thrives in a fast-paced environment. This role is based on-site at our Torrance, CA headquarters.  

Responsibilities 

• Provide exceptional customer service to internal and external customers via phone, email, and face-to-face communication 
• Greet visitors and direct them to the appropriate person or department as the office receptionist 
• Act as the point of contact for onsite lunch deliveries and resolve support issues as they arise 
• Manage office supplies inventory, ordering replacements as needed 
• Distribute incoming mail, answer inbound calls, and forward messages accordingly 
• Coordinate tenant check-in/check-out for corporate housing and maintain accurate tenant files 
• Coordinate office vendor visits and schedules 
• Efficiently receive, stock, organize and maintain accurate inventory of company merchandise 
• Fulfill and distribute online employee merchandise orders 
• Partner with security and facilities teams to implement security procedures 
• Provide occasional support for customer and company events 

Qualifications 

• Associate degree and 3+ years of experience in an office setting, or bachelor's degree and internship experience in an office setting 
• Strong written and verbal communication skills, including excellent grammar and attention to detail 

Nice to Have 

• Experience as an Office Coordinator, Receptionist, or other administrative function 
• Ability to effectively prioritize tasks 
• Experience in event coordination or hospitality 
• Experience with Microsoft Office Suite 

Additional Requirements 

• Must be able to work on-site in Torrance, CA – remote or hybrid work schedules are not considered  
• Typical schedule is Monday through Friday 8am – 5pm though alternative hours and overtime may be required to support team needs 

Compensation and Benefits: 

• Hourly pay range for this non-exempt role is $22– $30 + equity in the company  
• Compensation will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 
• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks

The Role  

You will play a key role in the development and production of the avionics systems for the K2 Mega-class satellite platform. This position requires deep technical expertise in reworking high reliability PCBAs, collaborating closely with Design and Test Engineers, and supporting avionics testing infrastructure and flight builds. You will also support wire harness fabrication as needed to help support the wider team.   

Responsibilities  

• Perform precision hand soldering and rework of printed circuit boards (PCBs), including removal and replacement of 0402 and smaller SMT components using hot air, micro-soldering, and reflow techniques  
• Hand-solder (population/depopulation) Bottom Termination Components (BTC)  
• Modify traces or pads and run jumper wire on PCB  
• Support subassemblies and fabricate test harnesses for avionics testing   
• Perform component kitting from inventory as needed  
• Support hardware troubleshooting with Engineering teams to resolve board failures and design updates 
• Maintain ESD-safe practices at all times when handling electronics  
• Provide training to other technicians to help scale production across development and flight 
• Provide consistent process improvement feedback to Engineering and Production Leadership  

Qualifications  

• 5+ years of experience soldering electronic components for PCBAs  
• Proficiency with basic tools: soldering irons, hot air tools, and component handling for 0201, 0402, and BGA/QFN packages  
• Experience with reballing and reworking fine-pitch BGAs  
• Demonstrated ability to rework and repair complex assemblies to IPC-7711/7721 standards  
• Experience building and inspecting flight-quality cable and harness assemblies  
• Ability to follow schematics, work instructions, and drawings with minimal supervision   
• Familiarity with ESD requirements for components and PCB/PCBAs  
• Demonstrated high level of ownership and problem-solving skills  

Nice to Have  

• IPC-A-610, IPC-A-620, IPC-7711/7721, J-STD-001, NASA-STD-8739.3  
• Experience fabricating harnesses from assembly drawings and schematics  
• Ability to read, review, and redline electrical schematics and mechanical drawings  
• Experience with various potting and encapsulation techniques  
• Previous experience supporting environmental or functional testing of avionics assemblies  
• Strong communication skills with ability to communicate hardware and systems problems  

Additional Requirements  

• Must be able to perform repetitive tasks such as bending or twisting, grasping, standing, lifting, pulling, pushing, stooping, stretching, carrying, and use hands to operate tools or machine controls
• Must be able to lift and carry parts or equipment up to 50 lbs. unassisted
• Must be able to stand for extended periods of time
• Must be able to work extended hours and/or weekends as needed

Compensation and Benefits:  

• Hourly pay range for this non-exempt role is $38 – $48 + equity in the company  
• Compensation will be based on several factors including, but not limited to: knowledge and skills, education, and experience level  
• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks  

The Role 

Our enterprise software team builds the digital backbone that powers K2 Space’s satellite design, manufacturing, and mission operations. We develop tools that connect engineering, production, and mission control into a seamless ecosystem — enabling our hardware to get from concept to orbit faster than ever before. 

As we continue to grow, we’re looking for a Senior Platform Engineer on our Enterprise Information Systems team, you must possess strong technical skills and a sense of empathy for your fellow developers. You will work closely with other talented engineers, architects and senior stakeholders to design, implement, and deliver on our roadmap. 
 
Our Ideal Candidate 
 

• Distills Kubernetes & cloud networking (identity, routing, segmentation, exposure) into clear, lightweight abstractions that cut cognitive load for product teams 
• Claims ownership of hard connectivity challenges end‑to‑end, including design, rollout, adoption, and lifecycle producing solutions with company‑wide impact 
• Practices surgical precision in feature development, delivering high value while avoiding complexity that delays or bloats 
• Delivers work permeated with excellence including readable code, automated tests, clear documentation, consistent maintenance, and polished observability 
• Intuitively understands packet flow, service identity, and secure communication with a keen ability to simplify them 
• Understands the importance of resilience and reliability in production operations and upgrades 
   

Responsibilities And Accountabilities 
 

• Design and evolve self‑service connectivity abstractions enabling scoped segmentation, governed exposure, adaptive ingress/egress, and traceable traffic 
• Own service identity & trust (mTLS, cert automation, least‑privilege east‑west, governed egress) with broad coverage and low friction 
• Engineer resilient traffic paths (timeouts, retries, circuit breaking, failure isolation) and harden them via chaos tests, automated remediation, and MTTR reduction 
• Establish observability standards so end‑to‑end request path and applied policies are visible (source, identity, route, outcome, saturation, cost) across environments 
• Provide approachable docs & diagnostics (guides, diagrams, ‘why can’t this connect?’ flows) to shorten support loops 
• Optimize performance & cost (latency budgets, cross‑AZ transfer, IP consumption, LB efficiency) and act on anomalies 
• Apply threat & abuse modelling to connectivity surfaces (API exposure, egress, identity propagation) using industry principles while keeping solutions developer‑friendly 
• Steward lifecycle and adoption including versioning, safe migrations, deprecations, usage telemetry, and proactive pruning of unused resources 
• Mentor engineers and partner with adjacent DevX teams to embed networking abstractions into golden paths, raising organizational fluency and consistency 
• Own, operate, and maintain network related infrastructure within and adjacent to EKS 
   

Qualifications And Experience 
 

• BS/MS in Computer Science (or equivalent) and 8+ years of experience building and operating distributed/platform systems with production Kubernetes/EKS ownership 
• Proficiency in at least one language (Go, TypeScript, Python, Java) and disciplined SCM workflows (branching, reviews, automated gates) 
• Solid grounding in cloud + Kubernetes networking, for example VPC & subnet layout, routing, east-west segmentation, service exposure, DNS/CoreDNS, policy enforcement, and CNI behaviour 
• Practical service trust & identity knowledge such as mTLS, certificate automation/rotation, PKI/CA or SPIFFE/SPIRE concepts 
• Working understanding of traffic resilience & performance: timeouts, retries, backoff, circuit breaking, rate limiting, failure isolation, latency and saturation analysis 
• Experience with developer connectivity abstractions: K8s CRDs/operators, guardrails (admission, lint, simulation) and automated tests 
• Competence in observability & SLOs (metrics, tracing, structured logs, L4/L7 telemetry, end‑to‑end request path, visibility into applied policies, SLI/SLO definition & enforcement) 
• Experience with infrastructure as code and delivery: Terraform or CDK, GitOps (Argo/Flux), progressive/canary rollouts, policy-as-code integration 
• Operational experience: chaos/fault injection, component upgrades (CNI, proxies, cert issuers), incident response 
• Ability to communicate and mentor on networking & identity across varied fluency levels 
• Working knowledge of eBPF / Cilium Hubble or Envoy extensions is an asset 
• Exposure to Gateway API or service mesh (Istio, Linkerd, ambient), multi region failover, IPv6/dual stack planning is an asset 
• Comfort with advanced DNS/discovery (split horizon, conditional forwarding), policy engines (Kyverno/OPA), API inventory & cost attribution metadata is an asset