At WelbeHealth, we are transforming the reality of senior care by providing an all-inclusive healthcare option to the most vulnerable senior population, while serving as a care provider and care plan to those individuals we serve.

Our Health Plan Services team helps ensure excellent care delivery for our participants, and the Senior Claims Examiner plays a pivotal role in ensuring timely and efficient processing of claims for our contracted specialty provider partners.

Essential Job Duties:

• Examine claim records and forms to investigate and resolve first level disputes, including completion of acknowledgement and determination letters
• Review and process second level claims, such as adjustments and corrected claims
• Work closely with leadership on identified trends related to improper processing and claim-related concerns or discrepancies that result in a dispute
• Assist the team in carrying out departmental responsibilities and collaborate with others to support short- and long-term goals and priorities
• Establish and maintain effective working relationships with team and collaboration with interdepartmental staff and leadership
• Work closely with leadership on identified trends related to improper processing and claim related concerns or discrepancies that result in a dispute

Job Requirements:

• Minimum of three (3) years’ health plan claims processing experience, and two (2) years’ health plan claims dispute experience analyzing and resolving provider claims problems
• Experience in a Managed Care Plan (MCP) or PACE organization (PO) claims processing environment highly preferred
• In depth experience with Medicare and Medicaid claims processing
• Strong computer and appropriate software knowledge (e.g., Microsoft Office: Excel, Outlook, PowerPoint, Word, Teams) and job specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the 
  position
• Ability to balance competing priorities, exercise discretion, and consider all relevant factors in navigating gray areas and resolving ambiguities
• Proficient in the principles and practices of managed health care, health care systems and medical terminology (e.g., revenue Codes, Current procedural Terminology (CPT), Healthcare Common Procedure Coding system (HCPCS) and Internal Classification of Disease (ICD-10)
• Understanding of Industry pricing methodologies, such as Medicare/Medi-Cal fee schedule and Diagnosis Related Groups (DRG) and benefit interpretation and administration

Benefits of Working at WelbeHealth: Apply your claims expertise in meaningful ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision) 
• Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• And additional benefits

At WelbeHealth, we are transforming the reality of senior care by providing an all-inclusive healthcare option to the most vulnerable senior population, while serving as a care provider and care plan to those individuals we serve.

Our Health Plan Services team helps ensure excellent care delivery for our participants, and the Claims Examiner plays a pivotal role in ensuring timely and efficient processing of claims for our contracted specialty provider partners.

Essential Job Duties:

• Examine, review and process claims according to contractual obligations, federal and state regulations, organizational policies and procedures, or other established quality standards
• Assess appropriateness of returned, denied, or paid claims by reviewing and following contractual obligations, federal and state regulations, organizational policies and procedures, or other established quality standards
• Ensure claim timeliness processing standards are being met
• Work alongside manager to establish and maintain claims processing rules that meet all regulatory and business requirements
• Assist internal and external partners with questions related to claims decisions or claims statuses
• Maintain a comprehensive understanding of claim processing guidelines at both the federal and state level

Job Requirements:

• High School Diploma or Equivalency, professional experience may be substituted
• Minimum of three (3) years of experience with processing, researching, and adjudicating claims in a complex managed care environment
• Working knowledge of the health plan insurance industry and CPT/HCPCS procedure codes, and relevant federal and state regulations
• Understanding of Industry pricing methodologies, such as Medicare/Medi-Cal fee  schedule, Diagnosis Related Groups (DRG), Multiple Procedure Payment Reduction (MPPR) and benefit interpretation and administration 
• In depth experience with Medicare and Medicaid claims processing
• Demonstrated skills within Microsoft Office Applications & electronic claims processing systems
• Strong organizational, analytical, communication, and time management skills

Benefits of Working at WelbeHealth: Apply your claims expertise in meaningful ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time
• Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• And additional benefits

At WelbeHealth, we are transforming the reality of senior care by providing an all-inclusive healthcare option (PACE) to the most vulnerable senior population while serving as a care provider and care plan to those individuals we serve.

Our Health Plan Services team helps ensure excellent care delivery for our participants, and the Claims Audit Analyst plays a pivotal role in ensuring timely and accurate pre-payment or denial of claims while meeting federal/state regulations, provider agreements terms, and/or company policies and procedures.

Essential Job Duties:

• Review processed claims for accuracy prior to payment while maintaining acceptable levels of claim’s aged inventory by verifying various aspects of the system and claim
• Complete and maintain detailed documentation of audit findings which include decision methodology, system or processing errors, and monetary discrepancies
• Move claims free of processing errors through for full adjudication and return claims with errors back to the claims team for corrections
• Provide feedback to the Oversight & Monitoring Manager on claims processing errors, quality improvement opportunities, and configuration change requests, when applicable

Job Requirements:

• Minimum of three (3) years of experience processing and auditing Medicare and Medicaid professional, institutional, and dental health insurance claims
• Working knowledge of the health plan insurance industry, CPT/HCPCS procedure codes, ICD-10 codes, and relevant federal and state regulations
• Experience working with CMS and Medicaid healthcare claims highly preferred
• Demonstrated skills within Microsoft Office Applications, including Excel

Benefits of Working at WelbeHealth: Apply your claims expertise in meaningful ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time
• Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• And additional benefits

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants’ lives.

The Provider Partnership Coordinator is accountable for delivering an optimal provider experience and engaging the community around our PACE model of care. This role works relentlessly to ensure network performance that enables high caliber service delivery to frail seniors across multiple geographies.

Essential Job Duties:

• Work to support a high-quality network of aligned providers across markets through the development and maintenance of provider relationships
• Guide partners from initial provider onboarding through ongoing engagement and relationship optimization
• Maintain external and cross-functional relationships to ensure smooth operational integration with our contracted partners and clinical staff
• Assist the Network Management team with credentialing and recredentialing efforts by following up with providers to collect pertinent documents
• Coordinate with external partners to ensure accurate ongoing collection of key provider demographic updates and changes
• Partner with the Provider Partnership Associate to act as a cohesive team for our external providers and other relevant colleagues
• Monitor and triage the Provider Partnership email inbox, answering questions and appropriately forwarding when necessary

Job Requirements:

• Bachelor’s degree; professional experience may be substituted
• Must reside in a geographical area of our centers (Northern/Southern California); monthly meetings at the center are required
• Minimum of one (1) year of professional experience in a relevant area of work
• Experience in network relations, provider contracting, and/or health plan operations experience, required
• Excellent customer service, organizational, and communication skills

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Standard business working hours
• Full medical, dental, and vision insurance, beginning day one
• Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• And additional benefits

WelbeHealth is a value-based healthcare organization that’s transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population.

As part of the WelbeHealth Launch Team, the Director of Operations, Launch is accountable for the initial launch and management of new programs. This role requires expertise in overseeing complex, cross-functional projects, hiring frontline healthcare team members, and building and directing high-functioning teams.

Essential Job Duties:

• Head new program pre-launch, launch, and immediate post-launch success, including leading a cross-functional team to deliver on our network, enrollment, workforce, and project management targets
• Continuously improve and codify enterprise best practices in the new market launch playbook to apply at future new program launches
• Ensure new program leaders are onboarded, trained, and mentored in alignment with best practices with clear intention to shift full accountability to the new leadership team within 90-days post launch
• Serve in a transitional or interim leadership role for launch and mature programs when needed
• Oversee hiring, onboarding, and required program infrastructure setup in alignment with launch project budget and timeline
• Oversee central operations initiatives and optimization projects between launches

Job Requirements:

• Bachelor’s degree in relevant field required; master’s degree preferred
• Minimum of four (4) years of experience in a multi-discipline supervisory or leadership capacity with proven capability to develop and mentor team members
• Two (2) years of supervisory experience with demonstrated ability to mentor and develop team members
• Experience hiring and onboarding healthcare team members
• Experience working on complex, fast-paced, multi-discipline projects, managing timeline and budget goals and making sound decisions in emergency situations
• Ability to travel as business needs require

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• 401k + employer match
• Medical insurance coverage (Medical, Dental, Vision) starting day one of employment
• Work life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• And additional benefits

At WelbeHealth, our Outreach and Enrollment Team is the first touchpoint prospective participants have with us. A vital part of WelbeHealth’s PACE enrollment process is aiding those who qualify with the Medi-Cal Enrollment process.

The Medi-Cal Enrollment Specialist focuses on successfully enrolling prospective participants in Medi-Cal. The Medi-Cal Enrollment Specialist is a member of the Marketing, Outreach, and Enrollment (MOE) team and provides back-up and support to Outreach and Enrollment functions as assigned.

Essential Job Duties:

• Gather all necessary documentation to create, submit, doggedly pursue, and appeal Medi-Cal enrollments for prospective participants.
• Visit senior’s homes as needed to gather necessary documentation to submit complete applications
• Maintain a strong working relationship with the Department of Public and Social Services (DPSS) at the county to ensure seamless enrollment workflow, adhere to deadlines and ensure compliance with DHCS and CMS guidelines and policies (for example, marketing guidelines and denials policies)
• Create and conduct Medi-Cal enrollment events to attract prospective participants:
  • Every week in each of the WelbeHealth centers in territory
  • Monthly at senior housing, hospitals, senior centers, churches
  • Monthly virtual enrollment sessions
• Demonstrate in-depth knowledge of Medi-Cal rules, processes, practices, and options to enroll including but not limited to share of cost, spousal impoverishment protections, and appeals processes

Job Requirements:

• Bachelor’s degree in relevant field preferred, an additional five (5) years of relevant Medi-Cal enrollment experience may be substituted
• Bilingual (Spanish/English) strongly preferred
• Minimum of three (3) years of experience working directly with the county DPSS submitting, managing, and appealing Medi-Cal enrollments
• Demonstrated knowledge and experience with complex Medi-Cal enrollment case management

Benefits of Working at WelbeHealth Apply: your Medi-Cal expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical Insurance Coverage (Medical, Dental & Vision)
• Work/Life Balance – we mean it! 17 days of Person Time Off (PTO,) 12 paid holidays observed annually, and 6 sick days
• 401k Savings + match
• And additional benefits

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants’ lives.

The People Senior Specialist (Assignment: Employee Relations) leads complex employee relations (ER) work including high-risk investigations, performance management, and involuntary terminations. This role serves as a trusted consultant to leadership, People Advisors, Legal, and Compliance teams, providing expert guidance on policy interpretation, workplace conduct, and risk mitigation. The People Senior Specialist is accountable for supporting fair and consistent corrective action and termination processes, partnering on leave and accommodation-related ER cases, and building ER capability through training and resources.

This role is different because the People Senior Specialist at WelbeHealth:

• Leads high-risk investigations, advises on sensitive employment decisions, and partners directly with People leadership, Legal, and Compliance teams to navigate complex workplace matters, unlike traditional HR roles focusing on case management
• Drives proactive ER strategy, not just reactive case work – analyzing trends, strengthening policies and leader capability, and helping design scalable ER practices that improve workplace culture, mitigate risk, and support WelbeHealth’s mission

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Lead thorough and confidential ER investigations, including allegations of harassment, discrimination, retaliation, workplace misconduct, and policy violations
• Conduct interviews, gather and analyze evidence, and produce clear documentation and recommendations, partnering with Legal and People leadership on high-sensitivity or high-risk matters
• Serve as a subject matter expert in performance management, partnering with leaders and People Advisors to improve performance outcomes through coaching, clear expectations, timely feedback, and appropriate support plans
• Provide consultation and support for high-risk terminations, including those related to leaves of absence, accommodations, protected activity, investigations, and other sensitive circumstances, as well as support standard involuntary terminations by ensuring consistency, documentation sufficiency, and alignment to policies and best practices
• Partner closely with Leave of Absence and Accommodations teams to support ER matters that intersect with leaves, restrictions, or workplace accommodations
• Support development and delivery of ER-related training for People Advisors and leaders, including performance documentation, corrective actions, investigations, conflict resolution, and respectful workplace expectations
• Use ER case management dashboards and reporting to identify key trends, themes, and emerging risk areas across ER activity, presenting insights to internal stakeholders

Job Requirements Include:

• Bachelor’s degree, commitment to obtain a bachelor’s degree within three (3) years, or equivalent experience is required
• Minimum of five (5) years of professional experience in ER
• Demonstrated expertise in both design and execution in ER
• Demonstrated ability to lead initiatives inclusive of successful change management
• Excellent interpersonal and collaboration skills across stakeholders and contexts
• Excellent communication and presentation skills, both written and verbal, with strong skills in Word and PowerPoint
• Experience leading multi-disciplined project or process improvement teams
• Able to lean into data-driven organization, leveraging reports and data to inform and execute on projects

We are seeking a People Senior Specialist with deep experience in ER who is passionate about creating fair, consistent, and compliant workplace practices within a mission-driven healthcare organization. If you are excited about leading complex ER work, partnering with leaders to navigate challenging people matters, and strengthening organizational practices that support both our team members and the vulnerable seniors we serve, we encourage you to apply.

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

The Associate, Strategy & Expansion is a critical member of the growth team, reporting to the Associate Director of Strategy. This role works closely with the Chief Growth Officer, Chief Financial Officer, and other leaders to shape and execute WelbeHealth’s near and long-term growth strategies. The Associate, Strategy & Expansion will lead key projects including evaluating new market opportunities, developing go-to-market strategies, improving existing market growth opportunities, and supporting site launches.

This role is different because the Associate, Strategy & Expansion at WelbeHealth:

• Directly shapes WelbeHealth’s growth strategy – evaluating new markets, assessing financial and demographic opportunities, and helping determine where and how we expand PACE to serve more seniors
• Operates as a strategic partner to executive leadership – translating complex data into clear, actionable insights and present recommendations to senior leaders, including the CFO, CGO, and broader executive team

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Lead the evaluation of new market growth opportunities to inform overall future growth: identify key metro areas, submarkets, and demographic populations that would most benefit from PACE expansion, collaborate with Finance and Operations teams to determine financial feasibility of growth opportunities, and partner with Real Estate leadership to determine ideal locations in prospective markets
• Develop go-to-market strategies for each new center to enable Operations leadership to understand and engage with the communities they’ll serve, including: identifying priority outreach regions and crafting preliminary outreach strategies, analyzing senior care and regulatory dynamics, and understanding language, cultural, and demographic distributions that inform hiring, programming, and other strategic decisions
• Synthesize insights on existing center growth performance and present findings to Marketing, Outreach and Enrollment (MOE) and Operations leadership teams to guide outreach and operations strategy for a given market
• Analyze existing WelbeHealth center enrollment performance and areas of unmet need to inform outreach prioritization, as well as conduct competitive assessment of other PACE and duals-focused health plans to inform marketing collateral and strategies
• Drive high-priority projects from concept to completion, ensuring progress aligns with organizational goals and timelines
• Balance multiple workstreams, providing actionable insights and maintaining clear communication with stakeholders

Job requirements include:

• Minimum of two (2) to four (4) years of experience in a strategy, finance, or business role; experience in healthcare, managed care, or senior care is highly desired
• Proficiency in Microsoft Excel and PowerPoint, with demonstrated ability to deliver sharp, high-quality analyses and presentations
• Strong data analysis skills, with experience using tools like Excel, Power BI, Tableau, and Access to evaluate and manipulate data
• Proven ability to translate granular data into actionable insights for executive-level audiences
• Ability to leverage AI tools for data analysis and aggregation, market research, and workflow automation
• Strong written and verbal communication skills to inform and influence cross-functional stakeholders, including senior leadership
• Ability to build strong relationships across a matrixed organization while remaining self-motivated and independently capable of driving projects forward
• Fully remote role; candidates can be located anywhere in the US, but preference for East Coast/NYC-based

We are seeking an Associate, Strategy & Expansion who is analytical, resourceful, and mission-driven, with the ability to turn data into strategy and drive high-impact growth initiatives that expand access to care for underserved seniors. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

The Claims Audit Specialist is accountable for ensuring the timely and accurate payment or denial of claims while meeting federal/state regulations, provider agreement terms, and company policies and procedures. This role requires a strong knowledge of health plan operations, including the proper processing of professional, institutional, and dental claims, coding, CMS/Medi-Cal regulations, and in-depth comprehension of provider contracts and agreements. The Claims Audit Specialist collaborates effectively with Plan Operations leadership to identify trends that require escalation and training needs, and suggest process improvements.

This role is different because the Claims Audit Specialist at WelbeHealth:

• Ensures accuracy and compliance by auditing complex Medicare and Medi-Cal claims, directly impacting financial integrity, regulatory adherence, and provider trust
• Plays a key role in identifying trends, mitigating risk, and driving process improvements across claims operations, helping strengthen overall system performance and reduce errors

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Review processed claims for pre and post payment accuracy while maintaining acceptable levels of aged claims inventory
• Ensure claim payment accuracy by verifying various aspects of the claim form, including but not limited to participant eligibility, system configuration, payment accuracy or denial appropriateness, provider records, remark codes, pre-authorization requirements, timely filing limitations, claim history, and W9 receipt
• Maintain detailed documentation of audit findings, including decision methodology, system configuration or manual processing errors, and monetary discrepancies
• Regularly provide feedback to the Oversight & Monitoring Manager on claims processing errors, as well as identify quality improvement opportunities and initiate configuration change requests when applicable
• Accurately process and release high dollar/stop loss claims exceeding $10k
• Participate in annual claims audits to cure any deficiencies in claims system, human error, or possible fraud, waste, and abuse in order to maintain contractual and regulatory compliance
• Act as a back up to the Claims team as needed

Job requirements include:

• Bachelor’s degree in relevant field; professional experience may be substituted
• Minimum of five (5) years of experience processing, researching, adjusting, and auditing Medicare and Medicaid professional, institutional, and dental health insurance claims
• Experience processing and auditing disputes, appeals and recoveries
• Proficient experience in Microsoft Excel
• Working knowledge of the health plan insurance industry, CPT/HCPCS procedure codes, ICD-10 codes, and relevant federal and state regulations
• Experience working with CMS and Medi-Cal healthcare claims
• Strong organizational, analytical, communication, and time management skills

We are seeking a Claims Audit Specialist who is passionate about accuracy, compliance, and continuous improvement within healthcare operations. If you are driven to make a meaningful impact by ensuring claims integrity and supporting high-quality, compliant processes, we’d love to hear from you!

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

The Digital Marketing Manager is accountable for driving participant growth through paid digital channels. This role involves managing and optimizing campaign budgets, executing data-driven strategies to scale performance, and contributing to broader marketing objectives. The position requires a balance of tactical execution and strategic thinking, along with strong collaboration across teams to support WelbeHealth’s goals, values, and mission.

This role is different because the Digital Marketing Manager at WelbeHealth:

• Owns end-to-end campaign execution with real budget accountability – working hands-on in platforms daily, directly managing six-figure monthly spend, optimizing performance in real time, and driving measurable growth in participant enrollment
• Blends performance marketing with innovation in a highly regulated space – testing new channels, leveraging AI tools, and continuously optimizing across the full funnel

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Plan, build, and manage SEM/PPC campaigns through Google Search and Bing, as well as manage connected TV (CTV) campaigns and report on metrics in a clear and concise manner
• Adopt and integrate AI tools across the marketing function - prompt engineering, AI-powered analytics, automated workflows, and LLM-assisted content and copy production - to compress execution timelines, scale output, and maintain a measurable edge over competitors
• Drive upper and lower funnel results through social media advertising, demonstrating the ability to target seniors with relevant, captivating creative that inspires action
• Manage omnichannel campaign spend, ensuring that campaigns stay within budget and exceed CAC goals, as well as build reports to measure campaign effectiveness and inform optimizations
• Support website development and spearhead a landing page testing plan to support demand generation, as well as develop an SEO strategy and execute on-site and off-site adjustments to improve search engine ranking positions
• Evaluate all of WelbeHealth’s current customer acquisition paths and identify areas for improvement and growth, quickly capitalizing on low hanging fruit
• Work with our email/marketing automation tool, building and maintaining nurture streams to prospective participants to progressively engage them on WelbeHealth’s value proposition

Job requirements include:

• Bachelor’s degree or higher preferred
• Must be willing to travel up to 15% of the time to WelbeHealth centers and offsite meetings
• Minimum of three (3) years of experience in digital marketing; experience working in healthcare or other highly regulated environments is highly desired
• Minimum of two (2) years of experience building AI automations with impactful examples of AI-based builds that help streamline demand generation efforts
• Deep experience with Google Ad Words, Google Analytics, and Microsoft Ad Center; Google Paid search certification is a strong plus
• Knowledge of Meta advertising best practices, and experience directly managing paid social ads
• Experience directly managing at least $100K/month in paid media spend, with a demonstrated track record of hitting monthly budgets while achieving upper and lower funnel goals
• Hubspot or similar enterprise marketing automation platform experience strongly preferred; familiarity with SFDC CRM and building Salesforce reports to tie campaign tactics to ROI

We are seeking a Digital Marketing Manager who is hands-on, data-driven, and innovative, with a passion for optimizing performance and driving measurable growth in a mission-driven healthcare environment. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!

This role will be overseeing our Southern California WelbeHealth Markets - Some travel will be required for the role

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

The Senior Manager, Provider Partnership is accountable for overseeing daily operations while mentoring and coaching a team, fostering their professional growth, and ensuring their success in driving provider engagement and operational excellence. The Senior Manager, Provider Partnership plays a critical role in local strategy development, identifying opportunities to enhance our provider network’s performance and foster deeper mission alignment. This role is instrumental in building infrastructure and designing/refining robust processes that streamline workflows, improve efficiency, and equip their team with the tools they need to thrive. Collaboration with internal departments is critical to enable our aligned provider networks to deliver timely medical services to frail seniors across multiple geographies.

Essential Job Duties:

Team Leadership and Development

• Directly oversee, recruit, onboard, and develop a high-performing team, providing ongoing, hands-on coaching, mentorship, and performance feedback to enhance skills, and ensure professional growth

Operational Excellence and Process Design

• Identify, design, and implement scalable processes, workflows, and tools to optimize team effectiveness and streamline provider onboarding, training, and ongoing relationship management - this includes creating and updating training materials, standard operating procedures, and best practice guides
• Proactively analyze operational gaps and develop innovative solutions to improve efficiency, accuracy, and provider satisfaction

Strategic Contribution and Performance Management

• Collaborate with senior leadership to develop and refine the overarching provider partnership strategy, aligning with organizational goals and participant needs
• Establish, monitor, and report on key performance indicators (KPIs) and service level agreements (SLAs) for the team and the overall provider network

Complex Issue Resolution and Support

• Act as an escalation point for complex provider relationship challenges, supporting the team in resolving difficult issues and maintaining positive partnerships, as well as occasionally conduct field visits with the team to provide direct coaching, observe processes, and support critical provider meetings

Cross Functional Collaboration

• Build strong, collaborative relationships with internal departments (e.g., Clinical Operations, Utilization Management, Claims, Contracting, PACE Center Leadership) to ensure seamless communication, workflow integration, and alignment in supporting our provider network

Job Requirements:

• Bachelor’s degree in relevant field; professional experience may be substituted
• Minimum of five (5) years of progressive experience in provider relations, network management, or health plan operations/account management in a complex healthcare environment
• Minimum of two (2) years of direct team management experience, with a demonstrated ability to manage and mentor a small to mid-size team remotely
• Demonstrated ability to design, implement, and optimize operational processes and infrastructure to improve team efficiency and effectiveness
• Demonstrated ability to build trust-based relationships with a diverse group of internal and external stakeholders
• Track record of reliably managing complex processes to on-time completion

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• BENEFITS: Health Coverage on Day 1, Paid Parental Leave, 401K Match.
• PERKS: 17 days of paid time off in year one, 12 company holidays, and 6 sick days
• GROWTH: Career path advancement and leadership opportunities

***Candidates must reside in California or within a 2-hour direct flight of Los Angeles, with the ability to travel onsite as needed for business and regulatory requirements***

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

Under the direct supervision of the Vice President, Quality Operations, the Director, Quality Operations develops and implements an effective and robust PACE quality program that ensures WelbeHealth participants are uniquely cared for. As a compliance leader and driver of care excellence, the Director, Quality Operations oversees Quality Operations activities, leads Quality Operations teams, and effectively communicates quality results to team members, the board and its committees, and regulatory agencies. The Director, Quality Operations continuously identifies education and training opportunities to improve team member performance.

This role is different because the Director, Quality Operations at WelbeHealth:

• Leads enterprise-wide quality strategy and compliance excellence - driving the design, implementation, and continuous improvement of the PACE quality program, directly impacting participant safety, regulatory readiness, and care outcomes
• Partners cross-functionally to turn data into action – collaborating with Analytics, Compliance, and Operations teams to translate complex data into actionable insights, strengthen performance, and elevate quality across the organization

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Collaborate with the VP, Quality Operations to develop and standardize enterprise metrics in clinical excellence, quality, and patient safety in alignment with all policies and procedures, as well as local, state, federal, and CDC guidelines
• Collaborate with the VP, Quality Operations and other Directors, Quality Operations to develop standardized quality operations workflows, playbooks, tools, and other quality operations resources, as well as to implement standardized and scalable approaches to collecting data, analyzing data, and generating data visualizations and reports
• Partner with Analytics and Performance Excellence Teams to analyze and review operational performance for continuous process improvements, increased efficiency, and participant satisfaction
• Monitor and analyze data including quality improvement (QI) plan metrics, HPMS entries, company and market initiatives, and corrective action plans (CAPs) to identify trends and areas for process improvement
• Act as a QI subject matter expert on program and company initiatives as needed, such as collaborating with the Compliance team on initiatives to monitor and improve compliance issues, CAPs, and the Fraud, Waste, and Abuse program
• Collaborate with the Quality Operations team and Compliance Officer to ensure PACE program complaints are appropriately investigated, responded to, and documented, as well as support PACE program procedures to process grievances and complaints in accordance with applicable state and federal regulations, policies and procedures, and compliance standards
• Ensure complete and timely submission of all information required by regulatory agencies including but not limited to HPMS quality reporting, CMS Quarterly calls, enrollment denials, and audit requirements

Job requirements include:

• Bachelor’s degree in relevant field; professional experience may be substituted; master’s degree in relevant field preferred
• Experience as Lean Six Sigma green belt or black belt preferred; formal QI and analytics certifications preferred
• Five (5) years of experience required, three (3) years of which must be as a QI/assurance Director/Manager in a healthcare setting, or in managing health/elder care programs with oversight of QI or compliance
• Three (3) years of supervisory experience with demonstrated ability to mentor and develop team members
• Hands-on experience working with the California DHCS and navigating state-level regulatory expectations; experience working with and implementing PACE regulations preferred
• Experience with regulatory compliance and audits required, including preparing for and responding to CMS, DHCS, and other state/federal regulatory reviews
• Demonstrated experience developing, implementing, and managing QI plans in alignment with regulatory requirements
• Experience and exceptional capabilities managing data and conducting analyses using productivity suite software including complex spreadsheets and data visualization tools; Excel and PowerBI experience a plus
• Experience developing, managing, and monitoring CAPs to address compliance and quality issues; proven ability to lead process improvement initiatives, identify gaps, and implement sustainable operational enhancements

We are seeking a Director, Quality Operations who is passionate about advancing quality, driving compliance, and leading high-impact initiatives that improve participant outcomes and strengthen organizational performance. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!

Assignment Type: Temporary, with potential to convert to full-time after six (6) months based on performance, business needs, and mutual interest.

This role begins as a temporary assignment, offering an excellent opportunity to contribute immediately while gaining exposure to WelbeHealth’s mission-driven culture and collaborative environment. High-performing team members may be considered for conversion to a regular full-time position at the conclusion of the initial six-month term.

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

The Senior ITS Project Manager will work with business and technical stakeholders (namely, Business SMEs, Product team, Architects, Developers, Analytics team, and senior leaders) to plan and execute programs, projects, and business requests for WelbeHealth. This role will be accountable for end-to-end project execution, and will generate and present project metrics and status reports at a defined frequency. The Senior ITS Project Manager will cross-collaborate across various functional teams to manage interdependencies, identify issues and risks, and take necessary steps for remediation and mitigation. This role will manage multiple project teams of highly skilled professionals, as well as coach appropriate stakeholders on project management processes.

This role is different because the Senior ITS Project Manager at WelbeHealth:

• Directly supports WelbeHealth’s mission to enable vulnerable seniors to live with greater independence and dignity, aligning technical execution with compassionate, participant-centered care outcomes
• Operates at the intersection of technology, clinical operations, and analytics, driving enterprise-scale initiatives across multiple functional teams while shaping processes and systems in a rapidly expanding, innovation-focused healthcare organization

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay, bonus, and equity
• And additional benefits!

On the day-to-day, you will:

• Oversee program and project execution by leading multiple project teams and collaborating with various stakeholders, including but not limited to Business, Technology, Finance, Analytics, and Operations, as well as ensure projects are delivered on schedule, meet quality standards, and adhere to budget constraints
• Partner with project teams and leadership to develop and enhance processes that promote seamless cross-functional collaboration and efficient execution of complex programs and projects
• Strategically plan, define, and implement the program and project roadmap in alignment with stakeholders, driving continuous value
• Collaborate with internal and external stakeholders, including vendor teams, for successful project execution
• Lead 2 to 3 projects or scrum teams concurrently, ensuring that interdependencies are identified and effectively managed
• Develop and oversee the comprehensive delivery plan, ensuring effective communication with relevant stakeholders and partners, as well as identify and recommend process improvements that align with business objectives and project requirements
• Lead Agile ceremonies, including Demo sessions, and facilitate participation by both internal and external stakeholders

Job requirements include:

• Bachelor’s degree or higher; CSM required; PMP, SAFe Certifications preferred
• Minimum of ten (10) years of IT experience; minimum of eight (8) years of IT Project Management using waterfall and agile methodologies
• Minimum of two (2) years of experience in the healthcare or health plan industry
• Minimum of eight (8) years of experience with project tracking tools such as Jira, Azure DevOps, Smartsheet
• Experience managing multiple projects or scrum teams with end-to-end ownership, which includes high level roadmap, sprint roadmap, release management, Implementation Management
• Experience playing various roles such as Project Manager, Scrum Master, Release Manager, Implementation Manager
• Experience executing projects using waterfall and scrum/kanban methodologies

We are seeking a Senior ITS Project Manager that ideally has project management experience in a healthcare industry setting. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!

Internal Job Title: Applications Analyst II

Assignment: Contact Center (Genesys)

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

The Applications Analyst II (Assignment: Contact Center (Genesys)) focuses on the administration, configuration, optimization, and support of Genesys Cloud (formerly PureCloud) and its integrated ecosystem. This role acts as the primary liaison between contact center operations, IT, and vendor support. The Applications Analyst II will play a key strategic role in stakeholder engagement, product road mapping, and cross-functional collaboration to continuously improve the communication experience for both participants and staff. The ability to drive our strategic discussions, gather business requirements, and build scalable solutions is essential for this role.

This role is different because the Applications Analyst II at WelbeHealth:

• Owns and optimizes a mission-critical communication platform – this role will serve as the Genesys Cloud subject matter expert, driving configuration, enhancements, and performance of a system that directly impacts participant and staff experience
• Blends technical expertise with strategic partnership – this role will collaborate cross-functionally to translate business needs into scalable contact center solutions, including AI-driven capabilities and workflow automation

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Work independently to research, define, plan, and implement new Genesys Cloud CX technology projects following the guidance and prioritization of the Director of Business Applications
• Evaluate existing Genesys Cloud CX workflows and configurations used in operations, identify opportunities to streamline workflows, and leverage under-utilized functionalities
• Lead the implementation of AI voice agent capabilities within Genesys Cloud, identifying opportunities to automate routine interactions, reduce wait times, and free staff to focus on higher-complexity engagements
• Serve as a subject matter expert for the engineering team for all Genesys-related integration projects, and maintain all production and test environments for Genesys Cloud CX
• Manage the relationship with the Genesys vendor and with key stakeholders for WelbeHealth teams that utilize Genesys
• Learn and support additional enterprise applications as needed with guidance from the Director of Business Applications

Job requirements include:

• Minimum of four (4) years of experience in Contact Center (Genesys Cloud CX/Genesys PureConnect preferred) administration and/or support
• Extensive experience building and maintaining complex call flows in Genesys Cloud Architect including inbound, in-queue, and after-hours, across a range of complexities
• In-depth knowledge of contact center concepts including ACD, IVR, skills-based routing, omnichannel, and workforce management
• Strong understanding of Genesys Cloud skill configuration best practices, including skill design, assignment strategies, and ongoing maintenance to support effective routing outcomes
• Working knowledge of REST API concepts and experience using the Genesys Cloud API for configuration, reporting, or integration purposes
• Familiarity with telephony fundamentals including SIP, PSTN, and trunk configuration
• Must be comfortable with occasional travel needed for business needs
• Must be willing to work Pacific Time hours and work a varied schedule at times, which may include evenings, nights, weekends, and overtime

We are seeking an Applications Analyst II who has experience in Genesys Cloud Administration and is passionate about leveraging technology to enhance communication experiences, optimize contact center performance, and drive continuous improvement across systems and workflows. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. Our values and participant focus lead the way no matter what. The Medical Assistant will elevate their clinical experience, working closely with providers and our participants.

The Traveling Medical Assistant is responsible for covering any MA roles as needed. They are responsible for assisting the medical staff (providers, nurses, and on-site Specialty Care Providers) in providing safe and efficient delivery of medical services at the WelbeHealth clinic, as directed. Under the general supervision of medical staff, the Medical Assistant performs routine administrative and clinical duties (e.g., scheduling medical appointments, greeting participants, and filing medical records, taking and recording vital signs, preparing exam rooms, and maintaining equipment and supplies). The Medical Assistant works collaboratively with all members of the WelbeHealth team and participants to promote the WelbeHealth mission. The Medical Assistant collaborates effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission. 

Essential Job Duties:

• Travel 100% of the time to various WelbeHealth clinic locations across Central California, supporting multiple sites based on business needs.
• Prepare participants for appointments, including setting up exam rooms, checking participants in and out, and gathering accurate medical histories.
• Perform pre-exam tests, such as measuring and documenting vital signs, and assist physicians during examinations.
• Conduct routine medical procedures (e.g., dressing changes, suture removal) under the supervision of a physician and in accordance with training and state laws.
• Collect and prepare laboratory specimens, and sterilize medical/dental equipment following guidelines.
• Triage unscheduled requests for physician visits and respond as directed.
• Maintain clinic logs, ensure exam rooms are stocked and sanitized, and prepare rooms for participant encounters.
• Proactively manage on-site specialist calendars, ensuring all participant-related information is ready for specialist appointments.
• Assist with scheduling medical appointments inside and outside WelbeHealth clinics, documenting encounters in the electronic medical record (EMR) system, monitoring attendance, and coordinating with participants and staff.
• Perform staff and non-staff COVID testing as needed.
• Conduct quality control checks on lab equipment and maintain logs.
• Answer clinic phone calls, addressing participant and provider concerns, and escalating urgent matters to the appropriate staff.
• Assist with ordering medical supplies, maintaining clinic equipment, and performing sterilization duties.
• Provide translation, interpreter services, and appointment reminders, as necessary.
• Participate in daily clinic meetings (Morning Briefing, Huddle, IDT) and complete assigned action items. 

Education Requirements: (Meets the qualifications of an Accredited Medical Assistant Program listed below)

• Medical Assistant Program accredited by the CAAHEP (Commission Accreditation of Allied Health Programs) and California State Medical Board
  • Certified approved agencies 
    • AAMA (American Association of Medical Assistance)
    • CCMA (California Certifying Board of Medical Assistance)
    • AMCA (American Medical Certification Association)
    • AMT (American Medical Technologists
    • MMCI (Multiskilled Medical Certification Institute, Inc.)
  • CMA (Certified Medical Assistant)
• 2-year Associates degree program in Medical Assistance

Skills and Experience Requirements:

• Minimum of two (2) years of Medical Assistant experience in a clinical setting with a frail or elderly population
• Reliable means of transportation
• Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred

Benefits of Working at WelbeHealth: Apply your clinical expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Work/life balance –we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Full-time work available
• Medical insurance coverage (Medical, Dental, Vision)
• And additional benefits

Engineering Manager (Assignment: Data Warehouse Engineering)

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants’ lives.

The Engineering Manager, Data Warehouse Engineering assignment will lead the architecture, engineering, and optimization of WelbeHealth’s data warehouse built on Databricks and Azure, enabling scalable analytics across the enterprise. The ideal candidate will possess expertise in Databricks, Azure Data Services, DevSecOps, and modern CI/CD automation pipelines, with proven experience building secure, compliant data architectures in a healthcare setting. This role includes data architecture, mentoring a team of data engineers, and fostering an innovative, collaborative engineering culture that embraces automation, modern development practices, and emerging AI-driven solutions.

This role is different because the Engineering Manager (Date Warehouse Engineering) at WelbeHealth:

• Directly architects and secures the enterprise data foundation that powers care delivery for vulnerable seniors, building a compliant, AI-enabled Databricks/Azure lakehouse that transforms clinical, operational, and regulatory data into actionable insights across the organization
• Operates as a true hands-on technical leader, not just a people manager, blending data architecture, DevSecOps automation, CI/CD rigor, and healthcare compliance expertise to scale a modern, secure data platform while mentoring a high-performing, innovation-driven engineering team

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Lead, mentor, and develop a high-performing team of data engineers, fostering an engineering culture centered on collaboration, innovation, and continuous improvement
• Architect, design, and manage data warehouse and lakehouse solutions on Databricks and Azure, ensuring scalability, security, and compliance with healthcare regulations
• Evaluate and implement AI and machine learning technologies within Databricks and Azure environments to optimize data processes and accelerate analytics capabilities
• Implement DevSecOps principles across the data engineering environment, integrating security, compliance, and automation into every stage of the development lifecycle
• Develop and manage CI/CD pipelines for data engineering workflows to promote automated testing, deployment, and environment consistency
• Drive automation across data ingestion, transformation, and quality frameworks to deliver efficient, robust, and scalable data processes
• Collaborate with Analytics, IT, and business partners to deliver secure, efficient, and compliant data warehouse solutions that meet organizational data needs, as well as oversee data modeling, integration, governance, and data quality frameworks that ensure accuracy, consistency, and business trust in analytic data sets

Job Requirements Include:

• Bachelor’s or master’s degree in computer science, information systems, data engineering, or related field
• Minimum of seven (7) years of experience in data engineering or data warehouse architecture, including at least three (3) years in a technical leadership position
• Two (2) years of supervisory experience with demonstrated ability to mentor and develop team members
• Deep expertise in Databricks architecture including Delta Lake, Apache Spark, and MLflow, with strong experience implementing complex data pipelines and transformations
• Hands-on experience architecting and deploying analytics and data infrastructure on Microsoft Azure (Data Factory, Azure SQL, Storage, etc.)
• Proven experience implementing DevSecOps frameworks, secure data operations, and governance in regulated industries - healthcare experience strongly preferred
• Strong understanding of CI/CD, infrastructure-as-code, and automation tools such as GitHub Actions, Azure DevOps, or equivalent technologies
• Experience integrating AI and machine learning capabilities to streamline data workflows and enhance analytical insights

We are seeking an Engineering Manager (Data Warehouse Engineering) with at least seven (7) years of progressive experience in data engineering or data warehouse architecture, including technical leadership in complex, regulated environments. The ideal candidate brings deep expertise in Databricks and Azure, along with a strong foundation in DevSecOps, automation, and secure, scalable data platforms. If you’re ready to lead hands-on architecture, mentor high-performing engineers, and build the modern data foundation that powers care for vulnerable seniors, we’d love to hear from you.

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It’s our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Senior Care Advisor helps assess PACE eligibility by fostering relationships with prospective participants, their family members, and their caregivers. A trusted telephonic resource, the Senior Care Advisor helps guide seniors who may qualify for the PACE program through the enrollment process with WelbeHealth.

The Senior Care Advisor will collaborate with market leaders, members of the clinical team, and others to get seniors all the way to enrollment, which may include assisting prospective participants with the Medi-Cal application process. Other tasks will include answering inbound and doing follow-up calls, as well as outbound calls to online leads.

Essential Job Duties:

• Display great patience, empathy, and show “courage to love” on every call; build strong relationships with prospective participants, caregivers and independent outreach associates who may need assistance with participant enrollment
• Support inbound campaigns, answer questions, and find underlining needs of prospective participants, educating them about PACE services and benefits to expand our mission to help more seniors in the communities we serve
• Make outbound calls to prospective participants that have indicated an interest in learning more about WelbeHealth PACE (*not cold calls*)
• Effectively manage leads that require follow-up calls
• Maintain the highest level of service on all calls, both inbound and outbound

Job Requirements:

• Associate’s degree preferred; or two (2) years of relevant experience may be substituted in lieu of degree
• Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred
• Experience using CRM systems (Salesforce or other similar CRM system)
• Medicare Advantage or PACE experience preferred
• Medi-Cal knowledge preferred

Benefits of Working at WelbeHealth: Apply your sales expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• Medical Insurance Coverage (Medical, Dental, Vision)
• Advancement opportunities - we’ve got a track record of hiring and promoting from within, meaning you can create your own path
• And additional benefits

WelbeHealth provides life-extending health care to our most vulnerable seniors. Through our innovative PACE model of care, we serve as both the health plan and the provider, allowing participants to live safely in their homes rather than moving into skilled nursing facilities.

The Outside Sales Specialist (internally titled Outreach Specialist) plays a critical role on our Marketing, Outreach, & Enrollment (MOE) team. This role is the driver of enrollment success — building relationships in the community, generating quality referrals, and guiding prospective participants into the PACE program.

This role is different because Outreach Specialists at WelbeHealth:

• No “hard sell” pressure – You’re not pushing a product; you’re connecting vulnerable seniors with life-changing care
• Mission-driven work – You’ll be helping participants get the support they need to stay in their homes and communities
• Focus on relationships, not transactions – You’ll build genuine, ongoing relationships with seniors, caregivers, and community partners rather than chasing one-off sales
• Community-first approach – You’ll engage with the community at events, local organizations, and face-to-face outreach instead of cold-calling all day

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay, bonus, and equity
• And additional benefits!

On the day-to-day, you will: 

• Coordinate and initiate outreach and engagement activities in communities
• Identify opportunities to collaborate with community organizations to generate qualified leads, leading to potential enrollments
• Establish and maintain relationships with community leaders and partners including senior centers, assisted living facilities, food banks, churches, and other community-based organizations
• Develop and implement monthly marketing plans to consistently achieve monthly enrollment metric goals with MOE Director
• Provide education regarding WelbeHealth’s services to community referral sources

Job requirements include:

• Bachelor’s degree in marketing or health care administration preferred
• DHCS training and exam as a marketing representative within 30 days of hire
• Minimum of one (1) year of experience in a sales and marketing role with at least one (1) year in a healthcare or senior care setting preferred (within service area preferred; outside sales experience preferred)
• Technology experience which can include Salesforce, Athena, etc.

We are seeking Outreach Specialists that ideally have outside sales and marketing experience. If you’re ready to join a holistic care team that values both its participants and providers, we’d love to hear from you!

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It’s our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model, and the Travel Registered Nurse (RN) Specialist directly guides this care as a primary voice on the interdisciplinary team (IDT).

The Travel RN Specialist covers any nursing roles (e.g., RN Case Manager, RN Clinic Nurse) as needed in multiple markets. The Travel RN Specialist is accountable for providing nursing care to participants in the program as assigned.

Essential Job Duties:

• Take ownership of the quality of care and outcomes for assigned participant panel, working directly and in tandem with the PCP, utilizing clinic
• Conduct PACE required nursing assessments (minimally every 6 months), educate participants and their support network on acute, chronic, and end-stage conditions, and perform urgent and routine virtual or in-person follow-up visits as determined by participants’ risk stratification and needs, and as a direct extension to the PCP
• Develop and implement a discipline specific plan of care (POC) in collaboration with the IDT, participants, families, and/or points of action, to ensure the delivery of high quality, value-based, holistic care, capturing their assessments, findings, relevant information, and respective actions through timely and compliant documents in electronic health records
• Coordinate the care for select participants with highest level of complexity, including those in the hospital, ER, and skilled facility, with the appropriate clinical team members to ensure seamless transitions of care, participant satisfaction, and to prevent unfavorable outcomes, inappropriate utilization of resources, and unnecessary hospitalizations
• Act as the point person for triage, focusing on maximizing WelbeHealth’s internal ability for ER diversion though walk-in clinic management and clinical escalations from the Welbe Advocate Hub
• Dispense ordered medications to participants while in the center or clinic, and reinforce education for participants regarding their medications
• Act as a coordinator of care, on behalf of participants and with other health care personnel, with evaluation and follow up on patient care measures (e.g., dentures, glasses, personal care, procedures, labs, referrals, or transportation)

Job Requirements:

• Graduate of an accredited school of nursing
• Unencumbered RN license
• Minimum of two (2) years of nursing experience in a clinical setting with a frail or elderly population
• Highly motivated, self-directed, able to execute tasks in a quickly changing environment and can make sound decisions in emergency situations
• Excellent clinical, organizational, and communication skills in settings with seniors, their families, and IDT members
• Ability to travel up to 100% of the time, multi-state support depending on the needs of the business as directed by Director of Operations; travel expenses covered as according to company travel and expense policies
• Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and overtime
• Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred

Benefits of Working at WelbeHealth: Apply your nursing expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Medical insurance coverage (Medical, Dental, Vision)
• Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• Bonus eligibility – your hard work translates to more money in your pocket
• And additional benefits

Salary/Wage base range for this role is $82.55/hr. + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits.  

Make a difference where it matters most by providing life-changing, community-based care to our most vulnerable seniors. At WelbeHealth, we believe healthcare should be more than just treating symptoms - it should be about transforming lives.

As part of our mission-driven interdisciplinary team, our Primary Care Providers are able to build deeper, long-term relationships with fewer patients than in a traditional healthcare model, allowing you to see the impact of your care every day. Our value-based PACE program allows our Primary Care Providers to provide truly comprehensive, holistic care, so you can focus on what really matters: your patients.

We also care about our providers. That’s why we offer:

Competitive compensation with quarterly bonus
Generous time off - weekends off, 17 days PTO, 6 sick days, & 12 paid holidays
CME reimbursement 
401K savings + match
Medical insurance coverage (Medical, Dental, Vision)
Regular hours of 8am-5pm, Monday through Friday, including home visits
Rotating on-call schedule - a few nights or weekends per month, available by phone only
Recognized as one of America’s Best Startup Employers by Forbes in 2022, 2023, & 2024

We are seeking a licensed Nurse Practitioner or Physician Assistant with at least two years of experience working with the elderly. Must have prescriptive authority, DEA registration, and eligible to serve Medicare/Medi-Cal participants. Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred. Role requires travel throughout our California clinics. 

If you’re ready to join a healthcare team that values both its patients and its providers, we’d love to hear from you.

Apply now or contact our recruiter directly to receive detailed information about the position and begin the application process: 

Evita Danzer, Program Manager, Provider Recruitment

917-336-1684

evita.danzer@welbehealth.com

Engineering Manager (Assignment: Interoperability & API Engineering)

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants’ lives. 

The Engineering Manager is a hands-on technical leader accountable for driving the delivery of production-grade APIs, integrations, and AI/ML–enabled services within the Interoperability & API Engineering team. This role mirrors the technical leadership engineering rigor serving as the technical anchor for a dedicated team while enabling broader organizational scaling. The Engineering Manager will architect solutions, mentor engineers, build proof of concepts (PoCs), enforce engineering excellence, and ensure secure, compliant, scalable, and high-performing systems aligned with healthcare and organizational standards.

This role is different because the Engineering Manager at WelbeHealth:

• Directly shapes secure, compliant, production-grade systems that power care for vulnerable seniors – this role is about being the hands-on technical anchor rather than just managing delivery
• Makes decisions that directly affect healthcare delivery, compliance, and participant outcomes – this role sits at the intersection of healthcare standards (HIPAA, PHI/PII), cross-functional partnerships, and rapid innovation

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

Technical Leadership & Hands-On Engineering

• Lead end-to-end architecture, development, and delivery of APIs, microservices, and integration pipelines for internal and external healthcare systems, as well as act as the senior-most engineer for the team: designing components, writing high-quality code, troubleshooting complex issues, and performing rigorous code reviews
• Build scalable, cloud-native solutions using Azure, containerized workloads (Docker/Kubernetes), and modern integration frameworks

AI, Automation & MLOps Integration

• Implement repeatable MLOps patterns for model deployment, monitoring, and lifecycle management
• Build prototype PoCs that validate new technologies, workflows, or AI-enabled automations before scaling to production

Team Leadership, Mentorship, & Execution

• Lead and mentor a team of engineers, fostering a culture of innovation, ownership, and continuous learning, as well as step in as the escalation point for technical blockers, guiding the team toward solutions

Cross-Functional Partnership

• Collaborate with Product, Architecture, Cloud, Security, and other engineering teams to define integration strategies and solution blueprints, as well as translate complex technical designs into clear communication for non-technical stakeholders

Security, Compliance & Healthcare Standards

• Ensure all development aligns with HIPAA, PHI/PII-safe engineering, and healthcare interoperability requirements, as well as apply FHIR, HL7, EDI, and related healthcare interoperability patterns where applicable

Job requirements include:

• Bachelor’s degree in relevant field; master’s degree preferred
• Minimum of eight (8) years in software engineering, with at least three (3) years in a team leader or senior engineering capacity
• Minimum of two (2) years of hands-on experience with AI/ML, Azure AI Foundry, AI Foundry agents, or related AI integration frameworks
• Strong hands-on experience with Python and/or Node.js for API engineering and data integrations; known knowledge on Microsoft Azure tools stack is a must
• Prior experience in healthcare, interoperability, or API-heavy environments is a must
• Proficiency in REST/GraphQL API design, microservices patterns, authentication/authorization (OAuth2, JWT, Entra ID), and event-driven architectures
• Familiarity with MLOps tools (Azure ML, MLflow, Databricks) and container ecosystems
• Experience with interoperability standards such as FHIR, HL7, EDI, or clinical integration workflows is highly preferred

We are seeking an Engineering Manager that ideally has successful leadership abilities, hands on with AI/ML, Azure AI foundry with prior working experience in the healthcare domain. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!