Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.

The Raw Materials team at Everlane researches, sources, and develops all materials used in the creation of Everlane products. We scour the globe for innovative and sustainable opportunities within materials, and look for curious and passionate individuals with an innate love of tactile product development to join our team. We partner closely with Design, Product Development, and Sourcing to develop best-in-class materials that can deliver on premium quality, cost, and sustainability.  Building lasting partnerships with our suppliers is of utmost importance, as we partner to lead the industry in transparency and sustainable sourcing. We dive deep into material origins and the path fibers take to finished goods, to understand social and environmental impacts from 'seed to fabric'. 

We are seeking a Senior Associate, Raw Materials – Knits & Trims to play a critical role in supporting the development and execution of our knit materials strategy. You will contribute a strong point of view on fabric innovation, deep curiosity for fibers and construction, and a passion for sustainability. You will manage key aspects of seasonal development, supplier engagement, and material execution, while helping to evolve tools, processes, and standards across the team.

This role reports to the Senior Manager of Raw Materials and serves as a key contributor to both the creative and operational success of the Raw Materials function.

Your day-to-day:

• Lead execution of knit material and trim development across seasons, from concept and sourcing through final adoption
• Partner with Design and Product Development on the development of knit fabric and trim assortments, balancing innovation, cost, and scalability
• Act as a key point of contact for all knit material and trim topics across cross-functional teams and suppliers
• Lead knit fabric and trim development with suppliers, including briefing, sampling, testing, and iteration
• Evaluate technical feasibility, performance, and risk, proactively problem-solving to meet product requirements
• Build strong partnerships across Design, Product Development, Merchandising, QA, and Sourcing
• Own accuracy and execution of material data within PLM and seasonal tools (WFX, MDD), ensuring data integrity across the product lifecycle
• Identify and implement process improvements to streamline development workflows and enhance team efficiency
• Support Sr. Manager of Raw Materials with total-brand initiatives and deliverables including system/data management, color/pattern development & tracking, organization, and presentation boards
• Maintain and evolve fabric libraries and archives as a strategic resource
• Schedule and lead all appointments with knit mills and trim vendors

We'd love to hear from you if you have:

• 4+ years of experience in raw materials, textiles, or fabric development, with a focus on knits preferred
• Strong technical knowledge of knit fabrics, yarns, and construction methods
• Demonstrated ability to manage multiple projects and timelines with increasing autonomy
• Analytical mindset with strong attention to detail and data accuracy
• Excellent communication and collaboration skills across cross-functional teams
• Experience working with PLM systems, Excel, Airtable, and Google Suite
• Passion for sustainability, responsible sourcing, and material innovation
• Proactive, solutions-oriented approach with a strong sense of ownership

The Fine Print:

HQ: This is a full-time role based at our Los Angeles office headquarters in the Arts District. We are on a hybrid schedule, with at least three days in the office per week, Tuesdays through Thursdays.

California Residents:  At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $67,000 - $95,000. This range is based on the Los Angeles geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location. 

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.

We are actively seeking an Allocation Planner reporting to the Director of Planning to support the optimization of inventory across channels through data-driven forecasts, constant monitoring of performance for opportunity, customer focus, and cross-functional collaboration. 

You are a highly analytical individual who knows Excel like the back of your hand, and you enjoy building models and systems to drive accuracy and efficiency.  You understand how different channels operate, and are willing to dive deep to figure out how to optimize sales and inventory turnover at the location level.  You understand supply chains and the logistics of moving inventory from place to place.  You are nimble enough to utilize our wealth of historical data and to test hypotheses and theoretical forecasts for unknown growth opportunities such as new store locations.  

You are extremely organized and can manage a detailed calendar with inflexible deadlines.  You will collaborate with Merchandising, Planning, Retail Operations , and Logistics, so the ability to communicate clearly and effectively across departments is critical.  You will partner with merchandising to inform decisions about location assortments to maximize productivity and inventory efficiency.

This is a full-time role. We are open to remote candidates who can support East Coast hours where our warehouse and retail leadership is located.

Your day-to-day:

• Develop optimal inventory targets by location to maximize inventory turnover and revenue
• Take action to allocate and move inventory to meet in stock and inventory turnover targets by location
• Drive allocation through analytics
• Support pre-season and reporting needs for all things store - cc counts, high velocity selling, stock out opportunities
• Work with merchandising to inform decisions about location assortments to maximize productivity and inventory efficiency
• Generate and manage weekly size-level allocations for stores
• Collaborate with logistics to ensure optimal inventory flows and to manage distribution center capacity and workflow
• Collaborate with logistics and store leadership on allocation and flow timing to optimize sales and store workload
• Perform a variety of analyses and tasks to improve understanding of business trends and opportunities
• Build tools and dashboards to streamline business processes
• Daily  communication and coordination with retail leadership.
• Working in anaplan or other planning software.

We'd love to hear from you if you have:

• 2+ years experience in inventory planning, distribution, finance, operations, or data analytics
• Advanced competency in Excel
• Familiarity with inventory planning concepts and theory
• Top-notch analytical, financial modeling and problem solving skills
• Highly organized with a meticulous attention to detail
• Ability to quickly adapt to change and new processes
• Passion for retail, minimalist design and disrupting an age-old industry
• Familiarity with using AI or advanced learning to automate tasks.

The Fine Print:

Work Arrangement: This is a full-time role. If you are located near our Los Angeles office, you will follow a hybrid schedule, with three days in-office (Tuesday–Thursday) at Everlane's LA Arts District location. All candidates must be available to work East Coast hours. 

California Residents:  At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $70,000 - 100,000.. This range is based on the New York Metro geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location. 

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

This role is responsible for confidently owning the business. Overseeing how product comes to life in the store from back of house to the sales floor, ensuring strong execution and an elevated customer experience. From shipment arrival to merchandising the sales floor, you deliver a best-in-class customer experience. You balance the art and science of driving the business, equally thoughtful about the product, people, and results, and bring a fresh perspective to how the store operates and shows up for customers. You help present a compelling store environment through visual merchandising that is the embodiment of the Everlane ethos and aesthetic IRL. You are passionate about developing others and working closely with your Store Leader as a collaborative partner. You are business-minded, proactive in identifying risks and opportunities, and focused on improving productivity to drive results. You motivate a team of product-enthusiasts to exceed goals, manage store expenses, and you see the store as if it was your home, initiating any physical upkeep.

As an Assistant Store Leader, you:

• Act as a key-decision maker in the absence of the Store Leader, confidently leading the business and team with strategic decision-making 
• Identify opportunities in the business and take the initiative to collaborate with the Store Leader to propose and execute solutions 
• Contribute to store strategy and planning for all aspects of the business 
• Drive a culture of continuous learning through engaging training, in-the-moment coaching, and 1:1’s to build team confidence and skill
• Apply skill and experience from relevant roles to new situations and create opportunities for self and others to develop 

Your day to day:

• Leverage business results to make real-time decisions that drive the customer experience
• Lead the in-store customer journey bringing our service model to life while providing direction and feedback to the entire team
• Get the most out of your team and resources, finding flexibility in the day to to get work done, and holding yourself and others accountable for communication and completion
• Map and plan new launches on a weekly and monthly basis; use business insight, resources, and feedback to inform store flow and merchandising decisions
• Lead and execute monthly product flow and assortment adjustments by focusing on key volume drivers to maximize business and productivity
• Execute and maintain the store’s presentation standards and lead applicable training and coaching opportunities
• Drive inventory integrity through managing in-store processes and procedures
• Oversee in-store replenishment processes, size integrity on the sales floor, and collaborate cross-functionally to resolve sell-through 
• Communicate supply procurement needs and oversee in-store technology and facility maintenance

We’d love to hear from you if you have:

• 2+ years of leadership experience
• Visual merchandising experience with an eye for detail and brand storytelling
• A passion for coaching and developing people, especially early-career talent
• A sense of curiosity with the confidence to bring forward new ideas
• Strong written and verbal communication skills
• The ability to build fast and effective relationships with the rest of your store team
• Strong organization skills and are excited about the details
• A proven track record of hiring, leading and developing effective store teams
• A fan of Everlane, our product, and our values

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds
• Flexible availability including nights, weekends, and holidays
• Must regularly move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $27.00 - $36.00. 

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

As a Style Ambassador at Everlane, you’ll be responsible for curating an elevated shopping experience that brings our mission and values to life. You’ll serve as both a brand historian and a personal stylist—guiding customers through their journey in an authentic way. You are a dynamic presence on the floor and behind-the-scenes. You thrive in a fast-paced environment and can work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influences others positively. 

As an Ambassador, you will:

• Build personalized relationships with our customers, acquiring loyalty to the brand.
• Give exceptional styling recommendations to gain customer confidence and build customer loyalty.
• Have a keen sense of style, keep up with the latest trends.
• Leverage product knowledge to actively sell and style our products and offer fit advice.
• Maintain store environment standards and have a customer-first mindset at all times.
• Process purchases, returns, and exchanges.
• Show pride in your work and take accountability for your performance.
• Take on opportunities and challenges with a sense of urgency and high energy.

We’d love to hear from you if you have:

• A passion for fashion 
• A great sense of personal style
• An interest in a mission-driven brand
• A love of Everlane, our products, and our values
• Enjoy being a part of a team
• Exceptional communication skills
• Experience in retail, sales, or the service industry
• The ability to multi-task and thrive in a fast-paced environment

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $18/hr

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.

At Everlane, our E-Commerce team is at the forefront of creating meaningful and lasting relationships with our customers. We believe great products start with great values - that’s why we partner with ethical factories, use high-quality and more sustainably sourced materials, and share the true cost of everything we make. As we continue to grow, our team is focused on building a best-in-class customer experience that reflects our mission and drives long-term loyalty.

We’re looking for a Manager of Retention Marketing to deepen engagement and grow customer lifetime value across the full lifecycle. You will go beyond managing email and SMS, focusing on understanding customer cohorts, uncovering behavioral insights, and developing strategies that drive retention across channels. You’ll partner closely with Creative, Merchandising, Analytics, and Engineering to bring personalized experiences to life, informed by data and customer needs.

You’ll own segmentation and lifecycle strategy, guide content and contact plans, and analyze performance to continually optimize the customer journey. A key part of your work will be identifying opportunities to strengthen loyalty among high-value customers, re-engage lapsed users, and shape acquisition strategies through retention learnings, all anchored in a deep understanding of what motivates and retains our customers.

This position reports directly to the VP Digital. You’ll work closely with cross-functional partners across the business and may oversee junior team members or external partners supporting email development. This is a highly collaborative, hands-on role with high visibility and direct impact on the success of our retention efforts.

Your day-to-day:

• Execute campaigns across email and SMS, including list segmentation, A/B testing, calendar management, and deployment.
• Partner with Marketing, Creative, and Merchandising on marketing calendar alignment and content needs.
• Monitor campaign performance and report on key KPIs such as open rates, click-through, conversion, repeat purchase, and retention.
• Analyze customer segments and identify opportunities to improve targeting, personalization and journey design
• Grow to own lifecycle architecture across the full customer journey: welcome, first purchase, second purchase, post-purchase, replenishment, winback, VIP, and churn-risk segments.
• Develop customer cohort strategies by recency, frequency, monetary value, product affinity, discount sensitivity, and category behavior.
• Partner with Merchandising to turn product drops, seasonal stories, and key category pushes into compelling retention moments.
• Support and refine a structured testing roadmap to improve channel optimization and learnings
• Collaborate with Engineering and Analytics partners to ensure accurate tracking and reporting.
• Assist in identifying opportunities to re-engage lapsed customers or retain high-value customers.
• Stay current on industry trends and competitive practices in retention and lifecycle marketing.

We'd love to hear from you if you have:

• BA/BS degree
• 4-6 years of experience in retention marketing or lifecycle marketing in e-commerce
• Hands-on experience in major ESP platforms like Klaviyo, Braze, or SailThru
• Strong analytical and reporting skills; comfortable working with retention and ecommerce metrics
• Experience executing marketing campaigns with a test-and-learn mindset
• Strong communication and collaboration skills
• Passion for Everlane’s mission and values

The Fine Print:

This position follows a hybrid schedule, with three days in-office (Tuesday -Thursday) at Everlane's LA Arts District location.

California resident:  At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $81,000 - $120,000. This range is based on the Los Angeles geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location. 

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

As a Style Ambassador at Everlane, you’ll be responsible for curating an elevated shopping experience that brings our mission and values to life. You’ll serve as both a brand historian and a personal stylist—guiding customers through their journey in an authentic way. You are a dynamic presence on the floor and behind-the-scenes. You thrive in a fast-paced environment and can work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influences others positively. 

As an Ambassador, you will:

• Build personalized relationships with our customers, acquiring loyalty to the brand.
• Give exceptional styling recommendations to gain customer confidence and build customer loyalty.
• Have a keen sense of style, keep up with the latest trends.
• Leverage product knowledge to actively sell and style our products and offer fit advice.
• Maintain store environment standards and have a customer-first mindset at all times.
• Process purchases, returns, and exchanges.
• Show pride in your work and take accountability for your performance.
• Take on opportunities and challenges with a sense of urgency and high energy.

We’d love to hear from you if you have:

• A passion for fashion 
• A great sense of personal style
• An interest in a mission-driven brand
• A love of Everlane, our products, and our values
• Enjoy being a part of a team
• Exceptional communication skills
• Experience in retail, sales, or the service industry
• The ability to multi-task and thrive in a fast-paced environment

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $21 - $23. 

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.

The Everlane Creative team connects marketing and business objectives to the creative heartbeat of the brand. A team of thinkers and makers that provides a vision and a framework for work that directly engages our customers, from product campaigns to retail to e-commerce to social media and beyond. Key brand codes such as transparency, accessibility, and inclusivity inform our work and guide our unique culture. As the Creative Director, you will be a critical leader within this function, collaborating with Merchandising, Marketing, and our Product Design teams daily. 

Reporting to the VP of Design, you will own high-visibility projects from start to finish and develop a fresh point of view on the brand.  

Your day-to-day:

• Directs, manages, inspires, and motivates freelancers, designers, stylists, and photo studio teams.
• Guides process and provides conceptual vision with executional acumen.
• Works to maintain consistency and quality for Everlane across all touchpoints. 
• Thinks strategically and connects design and creative thinking to specific business use cases.
• Collaborate with the Marketing and E-Commerce teams in developing marketing plans, analyzing results, and identifying opportunities.
• Owns the design calendar through milestone achievement and ensures all design team members execute within timelines and budgets.
• Analyze brand tracking, market trends, consumer needs, and the competitor landscape.
• Prioritize work and resources across engagements based on short- and long-term needs and develop schedules by collaborating with designers and production artists.
• Conduct brainstorming sessions with the creative team, maintaining strategic thinking to develop innovative and actionable initiatives in a fiscally responsible manner.
• Produce fresh, innovative work that translates complex ideas into compelling print materials and digital experiences for sophisticated audiences.
• Works closely with the CEO, keeping them informed and in the loop on all project and team-related developments.
• Able to clearly articulate creative ideas and points of view to cross-functional teams.

We'd love to hear from you if you have:

• Ideally, 12+ years of print and digital design experience, preferably in-house or at a creative agency.
• Expert sense and hands-on comprehension of type, layout, and design fundamentals.
• Passionate about art direction and image creation for both stills and motion.
• Deep knowledge of photography and visual culture.
• A strong appreciation of fashion trends, brands, styling, and product creation.

The Fine Print:

California Resident:  At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $160,000 - $195,000. This range is based on the Los Angeles geographic area, and the actual pay may vary depending on your skills, qualifications, experience, and geographic location. 

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

As a Style Ambassador at Everlane, you’ll be responsible for curating an elevated shopping experience that brings our mission and values to life. You’ll serve as both a brand historian and a personal stylist—guiding customers through their journey in an authentic way. You are a dynamic presence on the floor and behind-the-scenes. You thrive in a fast-paced environment and can work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influences others positively. 

As an Ambassador, you will:

• Build personalized relationships with our customers, acquiring loyalty to the brand.
• Give exceptional styling recommendations to gain customer confidence and build customer loyalty.
• Have a keen sense of style, keep up with the latest trends.
• Leverage product knowledge to actively sell and style our products and offer fit advice.
• Maintain store environment standards and have a customer-first mindset at all times.
• Process purchases, returns, and exchanges.
• Show pride in your work and take accountability for your performance.
• Take on opportunities and challenges with a sense of urgency and high energy.

We’d love to hear from you if you have:

• A passion for fashion 
• A great sense of personal style
• An interest in a mission-driven brand
• A love of Everlane, our products, and our values
• Enjoy being a part of a team
• Exceptional communication skills
• Experience in retail, sales, or the service industry
• The ability to multi-task and thrive in a fast-paced environment

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $XX - $XX. 

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.

The VP of Digital will be responsible for Everlane’s direct-to-customer profit and loss (P&L) by driving the digital vision and strategy to shape the customer shopping experience on Everlane.com. This includes overseeing all aspects of the e-commerce business, including site experience, site merchandising, site production, and operations through digital transformation, innovation, and customer-centric digital solutions. The VP of Digital will lead the integration of digital technologies into the company’s business models, operations, and customer experience to drive efficiency, growth, and customer engagement to improve the overall customer experience on Everlane.com. This role requires a deep understanding of emerging digital trends, the ability to execute a company-wide digital transformation, and a passion for optimizing the digital ecosystem.

This role will oversee technology, e-commerce, paid media and acquisitions, retention, and customer experience teams. It is a full-time role based at our Los Angeles office, headquartered in the Downtown Arts District. Our work week is a hybrid of at least 3 days in the office on Tuesdays, Wednesdays, and Thursdays. All other days are optional in the office.

Your day-to-day:

• Direct to Customer P&L Responsibility: Drive the digital vision and strategy to shape the customer shopping experience on Everlane.com to evolve the customer's core digital experience through site performance, merchandising strategy, ideation, testing, and optimization of critical site features, as well as tools to better manage the site experience.  You will be responsible for driving higher engagement and conversion on Everlane.com.
• Digital Strategy Development: Lead the creation and execution of the company’s digital strategy, ensuring alignment with the overall business goals and objectives by working with channel leads to elevate Everlane’s stories and shops in user journeys.  You will drive efficiency, growth, and customer engagement to improve the overall customer experience on Everlane.com.
• Digital Transformation: Spearhead digital initiatives across the organization to enhance operational efficiency, customer experience, and innovation through identifying emerging digital trends.  You will have a passion for optimizing the digital ecosystem to enhance customer experience and loyalty.
• Innovation Leadership: Stay at the forefront of emerging digital trends, technologies, and innovations, recommending strategic digital investments and partnerships.
• Cross-functional Collaboration: Work closely with cross-functional teams, including Product, Merchandising, Creative, Marketing, Operations, and Customer Experience, to drive digital initiatives across the company. 
• Digital Platforms & Solutions: Oversee the development, integration, and optimization of digital platforms (web, mobile, e-commerce, etc.) to enhance user experience and engagement.
• Data-Driven Insights: Utilize data analytics and digital tools to provide actionable insights that drive business decision-making and improve customer acquisition, retention, and satisfaction.
• Change Management: Lead the cultural shift toward digital adoption within the company by promoting innovation, digital literacy, and collaboration among teams.
• Budget and Resource Management: Manage the digital budget and resources, ensuring cost-effective and impactful digital initiatives are prioritized.
• Cybersecurity & Compliance: Ensure digital initiatives comply with industry standards, regulations, and cybersecurity best practices to protect customer data and company assets.
• Performance Metrics: Define key performance indicators (KPIs) and continuously track the performance of digital initiatives to ensure objectives are met.
• Digital Marketing: Develop a framework to connect with consumers to drive engagement, conversions, and sales by leveraging strategies that include social media marketing, email campaigns, search engine optimization (SEO), pay-per-click advertising (PPC), content marketing, and more.  

We'd love to hear from you if you have:

• Previous P&L responsibility for a direct-to-customer business.
• Proven experience (10+ years) in senior leadership roles, ideally in a VP of Digital, Digital Transformation, or similar role within a fashion DTC business.
• Bachelor’s degree in Business, Marketing, Information Technology, or related field (Master’s degree preferred).
• Deep knowledge of digital technologies, platforms, and tools (e.g., AI, machine learning, cloud, analytics, e-commerce).
• Strong understanding of digital marketing, customer engagement strategies, and online business models.
• Exceptional leadership, communication, and interpersonal skills.
• Experience in managing cross-functional teams and collaborating with senior executives.
• Strong problem-solving skills with a data-driven approach to decision-making.
• Ability to lead change management initiatives and foster a culture of digital innovation.

Preferred Skills:

• Experience in specific industries such as e-commerce, SaaS, or technology-driven businesses.
• Proficiency in agile methodologies and project management tools.
• Familiarity with data privacy regulations (e.g., GDPR, CCPA) and best practices in cybersecurity.
• Knowledge of digital revenue models and monetization strategies.

California Residents:  At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $200,000 - $275,000. This range is based on the Los Angeles geographic area, and the actual pay may vary depending on your skills, qualifications, experience, and geographic location. 

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high-quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer-focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and are focused on exceeding individual goals.  You thrive in a fast-paced environment and have the ability to work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. 

You must be 16 years of age or older to apply for this role.

As an Ambassador, you:

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and take ownership of your own performance 
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring 
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others 

Your day to day:

• Leverage product knowledge to actively sell and style our products and offer fit advice
• Introduce and educate our customer about our Brand’s mission, values, and ethos 
• Have a customer-first mindset when working with customers 
• Show up to shifts on time with a can-do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

We’d love to hear from you if you have:

• Experience in retail, sales or the service industry
• A passion for helping others and enjoy being a part of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $21. 

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

This role is responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience.  You are most enthusiastic about the impact you have on someone’s experience - whether that be your own team or your customers. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are great at building relationships and fostering a friendly, warm environment for people to thrive in.  You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are business-minded and a natural problem solver who proactively addresses risks and opportunities. You enjoy improving processes and productivity to impact performance results. You are an over-communicator and work very closely with your Store Leader. You are organized and excited about the details; you love putting the pieces of building a team together. 

As an Assistant Store Leader, you:

• Foster a space where team members are continuously developed and work effectively together to meet company’s goals 
• Actively asses key financial indicators to identify strengths and opportunities that advance the business
• Get the most out of your team and resources, finding ways to get work done and holding self and others accountable
• Apply lessons from different experiences to new situations and create opportunities for self and others to develop 

Your day to day:

• Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team
• Cultivate talent by building and maintaining strong internal and external networks connected to your local community and store team
• Lead the acquisition of new talent from start to finish (source talent through digital resources, manage open requisitions, screen applications, interview candidates, and execute offers) 
• Create schedules to deliver a positive internal and external experience while keeping the payroll budget and current financial trends in mind
• Seamlessly execute in-store hospitality initiatives and manage the day-of run of show
• Own in-store service initiatives, follow up on customer feedback, and manage the styling program

We’d love to hear from you if you have:

• 2+ years of leadership experience
• Strong written and verbal communication skills
• The ability to work closely and effectively with the rest of your store leadership team
• Strong organization skills and are excited about the details
• A proven track record of hiring, leading and developing effective store teams
• A fan of Everlane, our product, and our values

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $30 - $40. 

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high-quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer-focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and are focused on exceeding individual goals.  You thrive in a fast-paced environment and have the ability to work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. 

You must be 16 years of age or older to apply for this role.

As an Ambassador, you:

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and take ownership of your own performance 
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring 
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others 

Your day to day:

• Leverage product knowledge to actively sell and style our products and offer fit advice
• Introduce and educate our customer about our Brand’s mission, values, and ethos 
• Have a customer-first mindset when working with customers 
• Show up to shifts on time with a can-do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

We’d love to hear from you if you have:

• Experience in retail, sales or the service industry
• A passion for helping others and enjoy being a part of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $18. 

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

This role is responsible for overseeing the flow of product from arriving in shipment to merchandising the sales floor. You balance the art and science of driving the business, equally thoughtful about the product and results. You are our on-site inventory expert who oversees the back of house operations, and you understand how it directly impacts our product life-cycle. You are responsible for presenting a compelling store environment that is the embodiment of the Everlane ethos and aesthetic IRL. You are detail-oriented and use the brand and customer lenses to guide your decisions. You enjoy planning and problem-solving to help create a best-in-class store experience that is beautifully simple. You motivate a team of product-enthusiasts to exceed results. You manage the store’s expenses with a tight grip on the wallet and you see the store as if it was your home and initiate any physical upkeep.

As an Assistant Store Leader, you:

• Foster a space where team members are continuously developed and work effectively together to meet company’s goals
• Actively asses key financial indicators to identify strengths and opportunities that advance the business
• Get the most out of your team and resources, finding ways to get work done and holding self and others accountable
• Apply lessons from different experiences to new situations and create opportunities for self and others to develop 

Your day to day:

• Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team
• Map and plan new launches on a weekly and monthly basis; use business insight, resources, and feedback to inform store flow and merchandising decisions
• Lead and execute monthly product flow and assortment adjustments by focusing on key volume drivers and react quickly to sell-through to maximize business and productivity
• Responsible for the execution and maintenance of the store’s presentation standards and leads the applicable training and coaching
• In charge of inventory integrity through managing in-store processes and procedures
• Oversee in-store replenishment and is responsible for size integrity on the sales floor, and communicates sell through concerns as necessary 
• Oversees supply procurement, in-store technology, and facility maintenance

We’d love to hear from you if you have:

• 2+ years of leadership experience
• Strong written and verbal communication skills
• The ability to work closely and effectively with the rest of your store leadership team
• Strong organization skills and are excited about the details
• A proven track record of hiring, leading and developing effective store teams
• A fan of Everlane, our product, and our values

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds
• Have flexible availability that supports the needs of the business, including nights, weekends, and holidays
• Must regularly move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $xx - $xx. 

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high-quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer-focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and are focused on exceeding individual goals.  You thrive in a fast-paced environment and have the ability to work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. 

You must be 16 years of age or older to apply for this role.

As an Ambassador, you:

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and take ownership of your own performance 
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring 
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others 

Your day to day:

• Leverage product knowledge to actively sell and style our products and offer fit advice
• Introduce and educate our customer about our Brand’s mission, values, and ethos 
• Have a customer-first mindset when working with customers 
• Show up to shifts on time with a can-do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

We’d love to hear from you if you have:

• Experience in retail, sales or the service industry
• A passion for helping others and enjoy being a part of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $18. 

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

As a Style Ambassador at Everlane, you’ll be responsible for curating an elevated shopping experience that brings our mission and values to life. You’ll serve as both a brand historian and a personal stylist—guiding customers through their journey in an authentic way. You are a dynamic presence on the floor and behind-the-scenes. You thrive in a fast-paced environment and can work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influences others positively. 

As an Ambassador, you will:

• Build personalized relationships with our customers, acquiring loyalty to the brand.
• Give exceptional styling recommendations to gain customer confidence and build customer loyalty.
• Have a keen sense of style, keep up with the latest trends.
• Leverage product knowledge to actively sell and style our products and offer fit advice.
• Maintain store environment standards and have a customer-first mindset at all times.
• Process purchases, returns, and exchanges.
• Show pride in your work and take accountability for your performance.
• Take on opportunities and challenges with a sense of urgency and high energy.

We’d love to hear from you if you have:

• A passion for fashion 
• A great sense of personal style
• An interest in a mission-driven brand
• A love of Everlane, our products, and our values
• Enjoy being a part of a team
• Exceptional communication skills
• Experience in retail, sales, or the service industry
• The ability to multi-task and thrive in a fast-paced environment

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $XX - $XX. 

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals.  You thrive in a fast-paced environment and have the ability to work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. 

As an Ambassador, you:

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance 
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring 
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others 

Your day to day:

• Leverage product knowledge to actively sell and style our products and offer fit advice
• Introduce and educate our customer about our Brand’s mission, values, and ethos 
• Have a customer-first mindset when working with customers 
• Show up to shifts on time with a can-do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

We’d love to hear from you if you have:

• Experience in retail, sales or the service industry
• A passion for helping others and enjoys being apart of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

You must be 18 years of age or older to apply for this role.

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $18. 

As part of our commitment to health and safety for our teams, we’re taking a responsible approach to creating the safest working environment we can. As part of that commitment, COVID-19 vaccines are required for all current and future Everlane Team Members that do not require an exemption.

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.

At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals.  You thrive in a fast-paced environment and have the ability to work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. 

You must be 16 years of age or older to apply for this role.

As an Ambassador, you:

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance 
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring 
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others 

Your day to day:

• Leverage product knowledge to actively sell and style our products and offer fit advice
• Introduce and educate our customer about our Brand’s mission, values, and ethos 
• Have a customer-first mindset when working with customers 
• Show up to shifts on time with a can-do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

We’d love to hear from you if you have:

• Experience in retail, sales or the service industry
• A passion for helping others and enjoys being apart of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values

What is expected of you: 

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The fine print:

You must be 16 years of age or older to apply for this role.

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $19.00 - $21.00. 

 Everlane is reacting to what retail will look like post Covid-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.  More details on new policies and procedures will be shared during the interview process. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary.  Full details of expectations and responsibilities will be provided upon hire.

As part of our commitment to health and safety for our teams, we’re taking a responsible approach to creating the safest working environment we can. As part of that commitment, COVID-19 vaccines are required for all current and future Everlane Team Members that do not require an exemption.