As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our team in Indonesia to work and directly interact with our partners, providers, and venues.

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.

What you'll do

As a Senior Project Manager, you will work with your team lead to develop, launch, and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to new and existing markets.
You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Provide a detailed analysis of business opportunities and inefficiencies; propose changes to operational processes; drive a high standard in customer satisfaction; ensure high-quality experiences are delivered. 
• Work as part of a team, pitching and closing events for big partners (Big Entertainment companies)
• Work with the Fever marketing team to make sure events make an impact: both in terms of ticket sales and coverage
• Manage, report on, and grow revenue from events
• Grow the experiences team in the against team targets
• Help to scale our other cities through developing and sharing best practices (opportunity for travel)
• Foster and grow the Fever Partner Network: including venues and event organizers
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them
• Represent Fever at local events and with local PR
  
  

Preferred Qualifications

• 5+ years in a project management role or consulting background. This is not a position for an events background
• Completely fluent, confirmed English skills 
• Strong analytical, relationship management, and organizational skills
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions
• You'll have strong communication skills and a proven track record of building positive working relationships
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Knowledge of promotional tools such as Facebook and Instagram is a plus
• Strong academic background is a plus 

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks

All job positions at Fever include the following perks:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Our hiring process

• A 30 min video call with one of our Talent Acquisition Team to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with your future manager to assess fit and capabilities
• A 45-60 min business case presentation (to be prepared in advance) to a small panel

On average, our recruitment process lasts 20 days.

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

About the Role:

We are looking for an experienced, passionate, and detail-oriented Producer to join the Fever Originals team. You will take responsibility for the end-to-end production of complex live entertainment experiences involving the construction of permanent or semi-permanent physical spaces, ensuring they are delivered on time, on budget, and to the highest quality standards.

This role spans technical production, creative development, budgeting, process management, and leadership, and requires strong adaptability, problem-solving skills, and the ability to balance speed and quality.
You will serve as the main production point of contact across a wide portfolio of projects, coordinating technical teams, business leaders, our partners and external vendors, while leading processes that guarantee exceptional experiences for our audiences.

Project Management

• Oversee all phases of production—from initial concept development through on-site execution and post-event wrap-up.
• Interpret creative briefs, site layouts, and project requirements to ensure feasibility and alignment with company goals.
• Validate site logistics and operational needs through planning sessions, venue scouting, and site visits.
• Coordinate cross-department collaboration across creative, operations, technical, and vendor teams.

Process & Documentation

• Create and maintain comprehensive production documentation, timelines, and handover materials.
• Develop and track schedules, milestones, and deliverables using project management tools.
• Support consistent communication flow and version control for all project documentation.

Budgeting & Financial Management

• Build, manage, and reconcile production budgets from feasibility through final delivery.
• Track project spending and identify opportunities for optimization or cost savings.
• Oversee contracts, vendor negotiations, purchase orders, and invoice processing.
• Assist with closing out event P&Ls and financial reporting.

Leadership & Communication

• Lead team and client meetings, capturing action items and ensuring accountability.
• Present confidently to senior stakeholders, clients, and partners.
• Translate complex production challenges into practical, solution-oriented recommendations.
• Support and mentor production coordinators or junior staff as needed.

Soft Skills

• Demonstrate adaptability, composure, and creative problem-solving under pressure.
• Promote teamwork, collaboration, and positive communication across departments.
• Take ownership of large, multi-stakeholder projects from planning through delivery.
• Maintain strong relationships with vendors, venues, and clients through professionalism and reliability.

About You:

You thrive in a fast-paced environment and pride yourself on your flexible, detailed, analytical mindset. Candidates need to be passionate about the entertainment/events industry. You will have to be comfortable delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners, and thinking bigger about how we create a compelling experience. 

• 5+ years of experience in the event production industry
• Fluency in English and Bahasa Indonesia 
• Proven track record of managing complex projects with multiple workstreams and stakeholders.
• Strong understanding of production logistics, scheduling, and vendor coordination.
• Experience negotiating and managing contracts and budgets.
• Excellent organizational and time-management skills; proficiency with project management tools (e.g., Asana, Smartsheet, Gantt charts).
• Strong interpersonal, presentation, and communication skills.
• Ambition to grow into larger production management or leadership roles.

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks: 

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Our Hiring Process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

#LI-Hybrid

About the Role 

As the Product Manager for Payment Platform, you will serve as the core architect for the "brains" of the payment engine. Based in Indonesia, you will own the internal intelligence and automated logic of a multi-currency payment platform. Your primary mission is to replace manual interventions with sophisticated automated systems that optimize platform efficiency and maximize transaction success rates. You will lead the strategy and technical build for currency expansion, ensuring the system remains resilient and low-latency even while processing high transaction volumes.

What You Will Do

• Identify market opportunities and establish a shared product vision and roadmap to achieve business strategy.
• Lead the ideation, research, design, and launch of customer-centric products, writing detailed product specifications and documenting user stories.
• Build alignment across product teams, leadership, and partners in Commercial, Operations, Compliance, and Engineering.
• Define and analyze metrics to monitor product health, and design/interpret experiments and/or A/B tests to improve the user funnel.
• Work closely with developers to design user acceptance test cases and drive development with a world-class team of engineers and designers.

What We Are Looking For

• At least 3 to 5 years of experience in Payment Product Management.
• Ability to quickly absorb technical concepts, familiarity with SQL, and the skill to communicate complex ideas to non-technical audiences.
• A proven track record of delivering measurable results and the willingness to "roll up one's sleeves" to solve complex customer problems.
• Strong ability to influence people across functions and the outspokenness to escalate concerns and facilitate stakeholder discussions before they become issues.
• A deep care for getting the details right to ship best-in-class products and a thorough understanding of every step in the product funnel.

aCommerce The Next Gen 2026

Are you ready to kick-start your career in the exciting world of e-commerce?

Our Internship Program 2026 is open to students from all backgrounds who are eager to gain hands-on experience in the dynamic and ever-evolving e-commerce industry.

Opening Internship Roles:

• Business Performance Management
  
  • Intern - Academy Program
    • The Academy Program Intern will support the aCommerce Academy Team with the coordination and logistics of learning programs, including organizing training sessions, managing content, and preparing reports. This is an opportunity for a detail-oriented, collaborative individual, proficient in Thai and English, to gain hands-on experience in corporate learning and development within a supportive e-commerce environment.
  • Intern - Document AI Processor
    • The Document AI & RPA Development Intern is involved in the end-to-end lifecycle of intelligent automation, focusing on teaching AI to "read" and process documents. Key responsibilities include data labeling for AI model training and assisting in the design, building, and testing of RPA workflows to automate internal use cases.
  • Intern - Product Communication
    • As a Product Communication Intern at aCommerce, you will join a passionate team to create diverse content including product guides, social media posts, and email campaigns. You will collaborate across departments to support product launches and integrate customer feedback into development
• Key Account Management
  
  • Intern - Key Account Management (Thailand)
    • The Key Account Management Intern is support the marketing team in the fast-paced e-commerce industry, with responsibilities covering market research, content creation, influencer campaign coordination, and administrative support. The role requires strong organizational skills, basic Excel proficiency, and a high interest in social media trends and pop culture.
• Marketing Services
  
  • Intern - Communication Planning & Strategy
    • This intern will primarily support the KOL&Affiliate lifecycle by sourcing and managing the talent pool, coordinating relationships, and overseeing execution. Key responsibilities also include managing KOL planning, payment processes, and providing essential data and reporting support.
  • Intern - Social Commerce (Indonesia)
    
    • This Social Commerce Intern is responsible for coordinating daily live streams, creating and editing engaging short-form video content, and performing on-camera product demonstrations. The ideal candidate will be confident, charismatic, possess basic to intermediate video editing skills, and have a strong understanding of current social media and live commerce trends to drive sales and community engagement.
  • Intern - Marketing Key Account Management
    • The Marketing Key Account Management Intern supports the Key Account team by managing client accounts, tracking campaign performance metrics (KPIs, ROAS), and coordinating internal marketing execution across four key areas: Client & Account Support, Performance & Data Tracking, Campaign Execution Support, and Administrative Coordination
• Technology
  • Intern - Business Intelligence
    • The Business Intelligence Intern (Power BI) is to support the development of data-driven insights and dashboards that help the organization make informed business decisions. The intern will learn and apply Power BI skills to transform raw data into meaningful visualizations, assist in maintaining data accuracy, and contribute to ongoing business intelligence projects.
• Human Resources
  • Intern - People & Places (HR Operations)
    • This HR Operations Intern will be involved in HR Employee Project creation and execution and supporting HR daily tasks.
• Operations
  • Intern - Store Operations
    • The intern will be centrally involved in the SKU Creation Activity Base Project, thereby acquiring practical experience in essential E-commerce operations and developing proficiency in foundational Microsoft Excel skills.

What You’ll Gain from aCommerce The Next Gen:

• Practical knowledge and skills through real-world job training.
• Exposure to key areas of the e-commerce industry.
• Opportunities to work alongside industry professionals and grow your network.
• A strong foundation to help you launch your career.

Qualification: 

• Currently studying for a bachelor and master degree in Computer science, computer engineering, Business Administration, Marketing or any related fields
• Strong verbal and written communication skills
• Strong passion for and desire to explore a career in the e-commerce industry.
• Ability to work independently and collaboratively within a team.
• Ability to meet deadlines and adapt to a dynamic work environment.
• Good command in English and other relevant local languages.

The opportunity:

The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity by your team, unblocking issues and establishing procedures to prevent them in the future.

Scope of Duties:

• Execute booking and documentation processes with clients /carriers
• Timely shipment troubleshooting and exception escalation / handling
• Work intimately with Flexport AM, Planning team to ensure an effective end to end export process.
• Coach junior specialists on the daily job. 
• Plan and execute special freight operations (i.e. DG, reefer, etc). 
• Assist Sr. Associate on new business/process implementation, new projects and new tasks. 
• Support internal and external clients to make the best decision with your expertise;
• Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service.
• Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance.
• Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry.

What you will need: 

Experience:

• BA/BS degree 
• Minimum 3+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus) 

What you will learn: 

• You will learn what it takes to lead small teams in the execution of day-to-day tactical tasks.
• You will learn how to thrive in an ambiguous environment, research and test operational hypotheses and inform the strategy of a newly built team.
• You will gain specialist expertise to become an ocean or network operations and intermodal subject matter expert within the company. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy.
• You will gain the ability to continuously improve the client experience through a deep industry understanding. You are singularly positioned to realize how we can both work within and push the logistics industry forward to meet the standards of Flexport’s client-centric service.

The Opportunity:

The role of the Ops Specialist is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity by your team, unblocking issues and establishing procedures to prevent them in the future.

Scope of Duties:

• Execute booking and documentation processes with clients /carriers
• Timely shipment troubleshooting and exception escalation / handling
• Work intimately with Flexport AM, Planning team to ensure an effective end to end export process.
• Plan and execute special freight operations (i.e. DG, reefer, etc). 
• Assist Associate on new business/process implementation, new projects and new tasks. 
• Support internal and external clients to make the best decision with your expertise;
• Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service.
• Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance.
• Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry.

What you will need:

Experience:

• BA/BS degree 
• (Preferred) 1-2 years of prior experience in Logistics, Warehousing, Freight Forwarding, Supply Chain or Consulting; (High performing fresh grad could be considered)
• Fluent in English and Bahasa Indonesia (Written & Spoken)

Mindset:

• Desire to “build a better machine” and get irritated when things aren’t optimal
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Strategic vision and ground floor execution
• Excitement to manage vendor relations and create best-in-class, innovative structures to do so
• Excellent communication, interpersonal and organizational skills
• A client service mindset; you are obsessed with client and squad happiness
• Next-level attention to detail
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it!
• Flexibility to get the job done when needed. Willing to work outside office hours and occasional weekend or night shifts in certain locations.

What you will learn:

• You will learn what it takes to lead small teams in the execution of day-to-day tactical tasks.
• You will learn how to thrive in an ambiguous environment, research and test operational hypotheses and inform the strategy of a newly built team.
• You will gain specialist expertise to become an ocean or network operations and intermodal subject matter expert within the company. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy.
• You will gain the ability to continuously improve the client experience through a deep industry understanding. You are singularly positioned to realize how we can both work within and push the logistics industry forward to meet the standards of Flexport’s client-centric service.

Future tracks this role could lead to:

• Procurement or other expert roles requiring deep expertise in a specific area of supply chain management. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy. You will have built processes and tools or led webinars, amplifying your knowledge.
• Client advisor/ account management. Your deep passion for growing our customers’ business sets you on a path to become their advocate and representative at Flexport.
• Team leadership. You learn how to be a player-coach who apprentices team members on skill development.

The opportunity:

The role of the Air Operations Associate, Indonesia is a critical part of Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. Your direct stakeholders are the partners within your region, account management, customs teams, air carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the future operational model at Flexport allowing us to effectively scale to achieve our mission of making global trade easier for everyone

You will:

• On a day to day basis , working closely with our stakeholders to manage , plan and execute Air Bookings to ensure that shipments meet committed service levels
• Decide on the best consolidation of shipments to optimize margins.
• Contribute to build Flexport air export planning processes & tools.
• Provide customer service and troubleshoot any issues

You should have:

• 5+ years of relevant work experience
• An internal track record of success in an operational or planning role;
• Very structured and with high level of energy;
• Strong analytical background and full mastery of analytical tools (Excel, etc.);
• Strategic vision and ground floor execution;
• Excellent communication, interpersonal, and organizational skills;
• Next-level attention to detail;
• A mastery of email communication. You keep the inbox at zero;
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
• Previous experience in Forwarder or Airline Space Control / Revenue Management / Export Planning a plus.
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it!

About the Job

We are looking for an Internal Audit Manager to lead day-to-day audit execution in a regulated, high-volume payment business. This role sits at the core of the Internal Audit function and is responsible for converting audit plans into high-quality, actionable audit outcomes.

You will manage audit engagements end-to-end, supervise audit staff, and work closely with process owners across Operations, Technology, Finance, Risk, and Compliance to assess control effectiveness and drive remediation.

Minimum Qualifications

• 2-4 years of experience in Internal Audit, Risk, or related functions within financial services, payments, fintech, or technology companies.
• Strong understanding of internal controls, audit techniques, and risk assessment.
• Strong analytical, communication, and people management skills.
• Fluency in Indonesian and English.

Preferred Qualifications

• Exposure to transaction processing, system access controls, reconciliations, and operational risk is highly preferred
• Professional certifications (CIA, CPA, CISA) are a plus.

You May Be a Good Fit If

• You enjoy digging into processes and figuring out how things actually work.
• You can balance attention to detail with big-picture risk thinking.
• You communicate findings firmly but constructively.
• You are comfortable working in fast-growing, evolving organizations.

Key Responsibilities and Expected Outcomes

Audit Planning & Execution

• Execute internal audits based on the approved annual audit plan.
• Define audit objectives, scope, and testing approach for assigned audits.
• Perform walkthroughs, control testing, and root cause analysis for identified issues.
• Ensure audit documentation and evidence meet internal standards.

Reporting & Follow-Up

• Draft clear, concise audit reports highlighting risks, control gaps, and practical recommendations.
• Discuss findings constructively with process owners and management.
• Monitor remediation progress and validate closure of audit findings.

Cross-Functional Collaboration

• Work closely with Compliance, Risk, Technology, Operations, and Finance teams to understand evolving processes and risks.
• Support regulatory exams and external audits where relevant to internal audit scope.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

We are looking for an experienced and driven OTC sales person to be a key part of our APAC OTC Sales Trading Team.

This is a pure "sales trader" role, needing a persistent business developer who enjoys finding new opportunities, signing new clients, and executing trades with precision and efficiency. You will handle the entire sales and trade execution process, from start to finish, focusing on growing Luno's business client base across the APAC region.

This role will be responsible for creating outreach plans, finding potential clients, negotiating detailed multi-product deals, and expertly helping clients through the setup process. You will also be responsible for understanding market dynamics, quoting competitive prices, and managing the execution of large block trades and complex hedging strategies. You must be a proven salesperson with a strong network of business contacts across APAC, comfortable selling complex financial products and good at explaining their value clearly. If you are excited by the sales process and know how to close deals and execute trades in a fast-paced environment, this job is for you.

Your mission will be:

- Qualify and onboard OTC Customers

• You’ll be an integral member of the sales team to identify customers who are actively searching for liquidity providers in both the USDT/IDR, BTC/IDR and other crypto space.
• Your primary focus will be on customers with large volume demands ($100k+ per week)
• Work with the Onboarding and Treasury Analyst teams to successfully onboard these customers

- OTC Trading Operations:

• Acting as the main point of contact for customers to execute large trades with them e.g. making and receiving OTC quotes to customers as well as sourcing counter-trades.
• Ensuring that any anticipated OTC trades are pre-funded or have adequate credit facilities available.
• Maintaining strong relationships with traders and institutional customers.
• Managing any OTC trade disputes and OTC Working Capital.
• Ensure the Analysts and back office are providing timely settlement through well-established and tech-enabled processes.

- Execution and Monitoring:  

• Execution of trades according to approved trading strategies.
• Execution of OTC trades and counter-trades.
• Execution of market counter-trades should match counter-trades fall through.
• Actively manage the Profit and Loss of the APAC OTC desk against P/L targets and risk limits.

- Trading Strategy Development:  

• Give input into trading strategies for FX and Crypto assets, with a focus on risk management and maximising profitability. 
• Develop and implement trading strategies tailored to the APAC market.

- Market Analysis:  

• Conduct in-depth analyses of digital asset markets to identify trends, opportunities, and potential risks.
• Stay informed about market news, regulatory changes, and other factors affecting digital asset prices.
• Collaborate with the Treasury team to incorporate any insights into decisions made across Luno.
• Ensure compliance with local regulations and internal risk management policies.

- Reporting and Documentation:  

• Ensure that Luno maintains accurate records of trades, P/L, risk, and performance metrics.
• Generate regular reports for stakeholders, summarising trading activities, performance, and market insights.

- Luno capacity build 

• Create high-level specifications for improvements to Luno’s Trading and Risk Systems.
• Give input into development of automated solutions. 
• Evaluate and motivate for improvement of the risk frameworks and risk models in order to adapt to changing market dynamics.

A little about you:

• Minimum of 2 years of trading experience within a brokerage or sell-side OTC trading desk in crypto (preferred), FX, equities or derivatives in Indonesia and/or other regions in APAC. 
• Multi-country experience is strongly preferred as there will be an opportunity to grow along with the Luno business. 
• Proven track record of onboarding and growing institutional client accounts, and exceeding sales targets.
• Derivatives arbitrage knowledge or experience would be a plus.
• Ability to adapt to a fast-paced and dynamic trading environment. 
• Compliance with regulatory standards and a commitment to ethical trading practices. 
• Strong attention to detail and accuracy in trade execution and documentation. 
• Excellent interpersonal and communication skills, a strong team player. 
• Friendly, transparent, articulate and driven to succeed. 
• A passion for crypto.
• Proficient in English and Bahasa Indonesia, both written and verbal

Preferred qualifications:

• Strong understanding of OTC trading, market structure, fiat infrastructure (e.g. local payment rails) and execution strategies.
• Familiarity with trading platforms and APIs.
• Strong client network in Indonesia and broader APAC region.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Role

As a member of the Transaction Monitoring Team under Compliance, you will conduct ad hoc investigations, time sensitive blockchain analysis, and develop solutions and controls in line with the Company's Compliance Program. You will collaborate and work closely with with an experienced team of compliance members as well as stakeholders from operations, data and product to maintain the regulatory requirements as part of the Transaction Monitoring framework.

What You Will Do

• Investigate complex cases on-chain surrounding high risk exposures such as phishing, blockchain exploits, hacks, terrorism finance, , money laundering, sim swaps, ransomware and other activity associated with illicit use of blockchain technology.
• Utilize various blockchain analytics tools to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats.
• Formulate analysis to determine the risk and exposure and provide investigation reports and risk assessments in writing
• Conduct ongoing research on key categories of crime on the blockchain, and turn this research into valuable intelligence.
• Conduct sensitive and complex investigations on ad-hoc basis, such as assisting law enforcement requests
• Support the enhancement and implementation of controls and measures to mitigate on-chain risks and exposure

What We Are Looking For

• Practical experience with virtual currencies and blockchain analysis is a plus (preferably 1-2 years combined experience in this field); excitement to learn about these topics is essential.
• Practical experience and knowledge with blockchain analytics vendors and tools is a plus
• Experience as an investigator or analyst - either private or public sector;
• Consistent attention to detail.
• Good written and verbal communication skills in English, with the ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.
• Comfort operating in a fast-paced environment where priorities can change quickly.
• Ability to work collaboratively in a cross-functional team and with people at all levels in an organization.
• Commitment to supporting teammates and helping them accomplish their missions.

Get To Know Our Team:

Our Regional Management Office (RMO) team collaborates closely with the supply management team to develop business strategies and execute exciting projects in a fast-paced environment, ensuring sustainable, long-term relationships with Agoda’s accommodation partners.  

The Opportunity:

As a 'Regional Manager/Senior Manager, Regional Management Office', you will be instrumental in helping the Regional VP, Country Director, and Operations & Strategy Head to define and implement country strategies as well as in driving the local implementation of global initiatives and innovations. You will also provide analytical support and strategic advice to solve complex problems and identify new opportunities.  

You are an expert at interpreting and actioning strategic business goals. This includes project prioritization and planning as well as setting the relevant KPIs and motivating the team to follow through. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.  

In this Role, you’ll get to:  

• Support Regional VP in regional and global initiatives
• Support Country Director in developing and executing country plans
• KPI planning, implementation and achievement
• Project prioritization and planning
• Develop new tools that contribute to greater productivity and efficiency of your team
• Support local teams on tools and operations improvement
• Be an ambassador for your countries to other internal teams
• Interpret and action strategic business goals
• Report and present to senior management

What you’ll need to succeed:  

• 5 years operations, strategy or project management experience required
• Very strong analytical and problem-solving skills
• Strong communication skills with fluency in English
• Proven track record in project delivery and management
• Experience in Internet, E-commerce, technology or travel industry experience is a plus
• Experience in Management Consulting is a plus
• Bachelor or equivalent degree required, MBA is a plus
• Team player with great collaboration skills
• Energetic and driven with Professional “get it done” attitude
• Creative and Innovative, adapts well to and is energized by change
• Working knowledge and fluency with SQL is a plus

Job Title         : Group Head eCommerce

Job Summary

The Group Head eCommerce is a senior leadership role responsible for driving end-to-end eCommerce performance across key marketplaces, with a strong focus on Shopee and TikTok Shop. This role oversees strategy, operations, media, and affiliate growth while managing and developing high-performing teams. As a client-facing leader, the role requires strong commercial acumen, deep marketplace expertise, and the confidence to represent the company in strategic discussions with key clients.

Key Responsibilities

eCommerce Strategy & Growth

• Lead and define overall eCommerce strategy across marketplaces (Shopee, TikTok Shop, and others) to drive revenue, profitability, and sustainable growth.
• Develop integrated approaches covering onsite performance, affiliates, creators, operations, and promotions.
• Identify growth opportunities through data-driven insights, platform innovations, and competitive benchmarking.

Marketplace & Media Expertise

• Own in-app and onsite advertising strategies for Shopee and TikTok (e.g. search ads, discovery ads, live ads, product ads).
• Optimize performance through budget allocation, funnel strategy, and continuous testing.
• Stay up to date with platform algorithm changes, new ad products, and best practices.

Operations & Affiliate Ecosystem

• Oversee end-to-end marketplace operations, including campaign planning, product readiness, pricing, logistics coordination, and execution.
• Lead affiliate and creator commerce strategies, ensuring alignment between content, traffic, and conversion.
• Collaborate closely with internal and external stakeholders to ensure seamless execution.

Team Leadership & Management

• Lead, coach, and develop multi-functional eCommerce teams (media, affiliates, operations).
• Set clear KPIs, ensure accountability, and build a strong performance-driven culture.
• Act as a mentor and escalation point for complex commercial or operational challenges.

Client & Stakeholder Management

• Serve as a senior client-facing representative in strategic meetings, reviews, and business planning sessions.
• Build trust and credibility with clients through strong marketplace knowledge and clear recommendations.
• Translate client business objectives into actionable eCommerce strategies.

Requirements & Qualifications

• Strong background in eCommerce marketplaces, with hands-on experience across media, affiliates, and operations.
• Prior experience at eCommerce and/or leading beauty players.
• Proven track record managing and scaling eCommerce performance for brands or clients.

Skills & Competencies

• Deep understanding of Shopee and TikTok Shop ecosystems, including in-app / onsite advertising.
• Strong leadership and people management capabilities.
• Commercial mindset with the ability to balance growth and efficiency.
• Confident communicator with experience leading client-facing discussions and presentations.
• Analytical, structured, and comfortable making decisions in a fast-paced environment.
• Ready to engage directly with senior stakeholders and clients.
• High ownership, adaptability, and collaborative mindset.

Overview

We are seeking a Manager Content who will be responsible for the day-to-day management and delivery of local and regional digital content campaigns for WPP Media. This role requires a highly organized and self-motivated individual who ensures that campaigns are seamlessly implemented and achieve their intended KPIs. Strong attention to detail, organizational skills, and a proactive attitude are essential to driving the success of our digital content initiatives.

Reporting of the Role

This role reports to: Campaign Management Lead

3 Best Things About the Job

• Dynamic and Engaging Work Environment
  No two days are the same in this role, ensuring you stay engaged and motivated. You’ll have the chance to collaborate with media agencies, content planning teams, clients, content creators, digital publishers, and media partners. Our diverse range of campaigns will expose you to all phases of content and influencer campaigns.
• Exposure to Cutting-Edge Marketing
  Dive into the exciting and rapidly evolving world of data-driven content and influencer marketing, gaining insights and hands-on experience with the latest industry trends and strategies.
• Collaborate with Multinational Brands
  Work with renowned multinational brands under the WPP Media portfolio, playing a crucial role in the creation and success of high-impact digital and social content campaigns.

In This Role, Your Responsibilities Include

• Campaign Management
  Oversee the planning, execution, and monitoring of local and regional digital content campaigns to ensure they meet desired KPIs. Continuously seek and implement innovative strategies to improve campaign effectiveness and efficiency.
• Stakeholder Coordination
  Coordinate with brand teams, agency planners, content creators, digital publishers, and media vendors to ensure smooth campaign implementation.
• Project Management
  Manage multiple projects simultaneously, ensuring timelines and budgets are adhered to. Address and resolve issues or challenges that arise during the campaign lifecycle to maintain smooth operations. Conduct thorough reviews and quality checks of all content and materials before publication. Utilize various digital tools and platforms for campaign management, performance tracking, and reporting.
• Performance Analysis
  Track and analyze campaign performance data, providing insights and recommendations for optimization.
• Reporting
  Prepare detailed campaign reports for clients, highlighting key metrics, successes, and areas for improvement.
• Trend Monitoring
  Stay updated on the latest trends in digital and social media marketing, applying this knowledge to enhance campaign effectiveness.
• Influencer Relations
  Identify, recruit, and manage relationships with influencers to enhance campaign reach and engagement.

Minimum Qualifications

• Experience
  1–3 years of experience in digital marketing; social media and content experience is a strong advantage.
• Digital Savvy
  Strong understanding of social media and active usage of digital and social media platforms such as TikTok, Instagram, Facebook, Lemon8, Telegram, Xiaohongshu, and YouTube.
• Project Management
  Strong project management skills with the ability to coordinate with agencies and publishers to meet campaign objectives.
• Communication Skills
  Excellent verbal and written communication skills.
• Team Collaboration
  Strong collaborative spirit with a positive working attitude in a team environment.
• Attention to Detail
  Strong attention to detail with a process-driven mindset, excellent time-management skills, and the ability to prioritize tasks effectively.
• Technical Proficiency
  Proficiency in Microsoft Office (Word, Excel, PowerPoint) and the ability to quickly learn and adapt to different tools.
• Autonomy
  Ability to work independently while achieving campaign objectives.

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners.
• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential.
• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo.

Overview

We are seeking a Content Campaign Management Executive who will be responsible for day-to-day management and delivery of local and regional digital content campaigns for WPP Media. This role requires a highly organized and self-motivated individual who ensures that campaigns are seamlessly implemented and achieve their intended KPIs. Your attention to detail, organizational skills, and proactive attitude will be essential in driving the success of our digital content initiatives.

Reporting of the Role

This role reports to: Campaign Management Lead

3 Best Things About the Job

• Dynamic and Engaging Work Environment: No two days are the same in this role, ensuring you stay engaged and motivated. You’ll have the chance to collaborate with media agencies, content planning teams, clients, content creators, digital publishers, and media partners. Our diverse range of campaigns will expose you to all phases of content and influencer campaigns.
• Exposure to Cutting-Edge Marketing: Dive into the exciting and revolutionary world of data-driven content and influencer marketing, gaining insights and experience in the latest industry trends and strategies.
• Collaborate with Multinational Brands: Work with renowned multinational brands under the WPP Media portfolio, playing a crucial role in creating and executing high-impact digital and social content campaigns.

Responsibilities Include

• Campaign Management: Oversee planning, execution, and monitoring of local and regional digital content campaigns to ensure KPIs are met. Continuously seek and implement innovative strategies to improve campaign effectiveness and efficiency.
• Stakeholder Coordination: Collaborate with brand teams, agency planners, content creators, digital publishers, and media vendors to ensure smooth campaign implementation.
• Project Management: Manage multiple projects simultaneously, ensuring timelines and budgets are adhered to. Address and resolve any issues or challenges during the campaign lifecycle to maintain smooth operations. Conduct thorough reviews and quality checks of all content and materials before publishing. Utilize various digital tools and platforms for campaign management, performance tracking, and reporting.
• Performance Analysis: Track and analyze campaign performance data, providing insights and recommendations for optimization.
• Reporting: Prepare detailed campaign reports for clients, highlighting key metrics, successes, and areas for improvement.
• Trend Monitoring: Stay updated on the latest trends in digital and social media marketing, applying this knowledge to enhance campaign effectiveness.
• Influencer Relations: Identify, recruit, and manage relationships with influencers to enhance campaign reach and engagement.

Minimum Qualifications

• Experience: 1 to 3 years of digital marketing experience, social media, and content experience is a huge plus.
• Digital Savvy: Possess and demonstrate excellent understanding of social media and actively use apps such as TikTok, Instagram, Facebook, Lemon8, Telegram, Xiaohongshu, and YouTube.
• Project Management: Strong project management skills with the ability to negotiate with agencies and publishers to meet campaign objectives.
• Communication Skills: Excellent verbal and written communication skills.
• Team Collaboration: Strong collaborative spirit and positive working attitude to thrive in a team environment.
• Attention to Detail: Strong attention to detail with a process-driven mindset, excellent time-management skills, and ability to prioritize tasks effectively.
• Technical Proficiency: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn and adopt different tools for efficient work.
• Autonomy: Ability to work independently while achieving campaign objectives.

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners.
• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential.
• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo.

Job Specification

Title: Media Planning Manager

Discipline: Planning

Location: Indonesia

About Media Futures Group

Media Futures Group (MFG) is a bespoke WPP Media agency dedicated exclusively to Google. We are a global collective of best in class digital, offline, and integrated media experts designed to push the boundaries of strategy, creativity and media. By integrating data, technology, and business science, MFG sets the industry standard for media performance. We prioritize whole-person wellbeing and professional growth, empowering our people to do the best work of their careers in service of Google’s evolution.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless growth opportunities. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role, it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

We are looking for an experienced Manager to join the MFG Planning team working for SMB Ads Marketing team under the Google client. As an important point of contact for Google, you will manage their media planning needs across all channels, maintaining strong relationships with clients, understanding business goals, and translating these into effective advertising strategies and media plan deliveries. We are the owners of the day-to-day relationship, ensuring excellent quality and flawless delivery against client objectives on every campaign.

You will be managing communication, expectations, and processes smoothly and efficiently between both client and internal teams. Your role is crucial in ensuring that campaigns are delivered on time, within budget, and meet or exceed client expectations. You will demonstrate excellence through meticulous planning, strategic thinking, timely connection and continuous performance analysis to drive successful incremental outcomes and deliver exceptional value to our clients.

Key Responsibilities 

Client Relationship:

1. Proactively communicate with clients, providing timely updates on campaign performance, industry trends, and new opportunities. Manage client expectations effectively and ensure their satisfaction with our services.
   
   

Strategic Planning:

1. Data-Driven Approach: You will leverage a data-driven approach to optimize campaign performance and drive client success. This involves utilizing advanced analytics and data insights to inform strategy, planning, and execution. You will analyse key performance metrics, identify trends, and make data-backed decisions to enhance the effectiveness of campaigns. 
2. Strategic Insight: Develop a deep understanding of client businesses, target audiences, competitive landscapes, and industry trends. 
3. Goal-Oriented Planning: Collaborate with clients to define clear and measurable campaign objectives, aligning advertising strategies with overall business goals to ensure we meet or exceed these goals.
4. Cross-Channel Expertise: Develop comprehensive advertising strategies and media plans across all relevant channels, devising a channel mix that satisfies market and channel level objectives. 
5. Budget Allocation: Determine appropriate budgets and allocate resources effectively across different channels to optimize campaign performance.
   
   

Implementation & Operations:

1. Seamless Execution: Accountable for the timely launch of campaigns across all channels as per agreed SLAs with the client.
2. Budget Control: Manage campaign budgets and track spending meticulously to ensure optimal performance and client transparency. 
3. Team Collaboration: Collaborate effectively with internal teams (e.g., activation, analytics) to ensure seamless campaign execution and alignment with client expectations. 
4. Performance Monitoring: Monitor and optimize campaign performance closely, using dashboards and reports to track key metrics and identify areas for improvement.
   
   

Optimization & Reporting:

1. Data-Driven Optimization: Regularly analyse data to uncover insights, adjust strategies, and implement changes that enhance campaign performance. 
2. Measurement: Understand Conversion Lift Studies and A/B testing to identify the most effective campaign elements and optimize for key performance indicators. 
3. Insightful Reporting: Generate regular/timely reports that clearly communicate campaign performance (and reasons why) while delivering important insights and recommendations to clients in a digestible and actionable format. 
4. Optimisation & opportunities: Analyse campaign data to identify trends, opportunities, and areas for improvement, providing strategic recommendations to clients for future campaigns. 

About Yourself/Required Skills:

• 4-6 years of experience in media planning/digital marketing.
• Ability to work independently and be a strong team player in a fast-paced, deadline-driven environment. 
• Solid grasp of digital performance marketing, especially a deep knowledge of digital media.
• Strong written and verbal communication skills
• Strong organizational skills, detail-oriented and capable of multitasking across multiple projects and task types
• Proficient in spreadsheet skills, including automated formulas, pivot tables, graphs and charts.
• Proficient in handling (e.g. filtering, cleaning, organising) and analysing large datasets, with the ability to create effective visualisations tailored to address specific analytical questions
• Strong communication, presentation, and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
• Ability to forecast outcomes of DR campaigns and manage spend well.
• Strong understanding and hands-on experience with across search, social and programmatic media buying platforms, especially Google Ads, DV360, Meta, LinkedIn
• Strong analytical and problem-solving abilities, with a data-driven approach to campaign planning, management and optimization. 
• Strong and demonstrable knowledge of the campaign delivery process and experience of managing campaigns from brief to live across biddable, programmatic and/or digital display channels
• Experience in managing day-to-day client relationships and coordinating internal agency teams
• Desire to learn and progress 
• Good understanding of the digital media landscape with experience in executing campaigns and a passion for all things digital
• Self-starter; proactive attitude to work

Bonus: 

• Familiar with or had prior media planning experience in the B2B industry.
• Understands incrementality and its relevance to digital marketing strategies.
• Expertise with Google suite – Slides, Sheets, Docs, and Looker Studio
• Experience with Media Research Tools (Comscore, GWI, TGI, YouGov, Keyword Planner)

Job Summary

The eCommerce Planner Executive supports the planning and execution of eCommerce strategies across key marketplaces and omnichannel platforms, including Shopee, TikTok Shop, Lazada, and offline-to-online touchpoints. Working within an agency environment, this role collaborates closely with senior planners, media teams, and operations to deliver effective, data-driven solutions aligned with client business objectives.

This role is ideal for early-career professionals who are eager to learn eCommerce planning, marketplace dynamics, and client servicing in a fast-paced environment.

Key Responsibilities

eCommerce Planning & Execution

• Support the development and execution of eCommerce plans across Shopee, TikTok Shop, Lazada, and omnichannel platforms

• Assist in translating client objectives into actionable eCommerce activities and timelines

• Support campaign planning across onsite placements, promotions, affiliates, and content initiatives

Marketplace & Platform Support

• Assist in managing day-to-day activities on Shopee, TikTok Shop, and Lazada, including campaign setup, tracking, and coordination

• Monitor basic performance metrics and support optimization initiatives

• Stay informed on platform updates, campaign mechanics, and best practices

Omnichannel Coordination

• Support integration between eCommerce platforms and broader omnichannel strategies (online, offline, social, and media touchpoints)

• Assist in coordinating execution across teams to ensure consistency and alignment

Reporting & Analysis

• Compile performance data across platforms and prepare regular reports and dashboards

• Support analysis of sales, traffic, and conversion metrics to identify insights and improvement areas

• Assist in preparing materials for internal reviews and client presentations

Client & Internal Collaboration

• Support client communications and follow-ups under the guidance of senior team members

• Coordinate with internal teams such as media, affiliates, creators, and operations to ensure smooth execution

• Assist in documenting plans, timelines, and campaign learnings

Requirements & Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field

• 1–2 years of experience in eCommerce, digital marketing, performance marketing, or agency roles

• Exposure to eCommerce marketplaces such as Shopee, TikTok Shop, or Lazada is a strong advantage

• Interest in eCommerce planning, data analysis, and client servicing

Skills & Competencies

• Basic understanding of eCommerce marketplace ecosystems and omnichannel concepts

• Strong attention to detail and organizational skills

• Comfortable working with numbers, reports, and data

• Good communication skills, both written and verbal

• Proactive, eager to learn, and able to work well in a team environment

• Adaptable and comfortable working in a fast-paced agency setting

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We’re Open: We build trust and collaboration across teams, clients, and partners.

• We’re Optimistic: We embrace change with a growth mindset.

• We’re Extraordinary: We challenge the status quo to drive innovation and growth.

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners. 
• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential. 
• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo. 

• A positive, vibrant, and collaborative work environment
• High‑impact role in a fast‑growing business
• Exposure to senior decision‑making and commercial strategy
• Strong growth opportunities in a regional finance setup

• Managing the full set of accounts for the Trading division
• Preparing monthly financial reports, quarterly forecasts, and annual budgets
• Leading local and regional reporting requirements
• Conducting revenue, accrued revenue, vendor, and media credit analysis
• Ensuring accuracy, compliance, and integrity across accounting operations
• Performing balance sheet and P&L reconciliations
• Reviewing vendor contracts and supporting commercial decision-making
• Building strong partnerships with cross‑functional teams
• Supervising and developing team members to deliver excellence

Skills and Experience

• Strong Accounting experience with 5+ years of relevant experience
• Experience in contract review
• Strong analytical skills
• Can-do attitude, Proactive and self-motivated person
• Result driven with Attention to details

Job Description: 

As a Social Manager, you will lead the end-to-end strategy, planning, execution, and optimization of paid social media campaigns across various platforms such as Meta, TikTok, and other emerging channels. You will be responsible for driving performance excellence, ensuring operational accuracy, and delivering measurable business outcomes through data-driven decision making. 

This role requires strong strategic thinking, hands-on campaign expertise, leadership capability, and the ability to manage multiple stakeholders in a fast-paced agency environment. 

Key Responsibilities: 

Strategy & Planning 

• Develop comprehensive paid social strategies aligned with business objectives. 

• Create full-funnel media plans, including budget allocation, audience segmentation, and performance forecasting. 

• Identify growth opportunities and innovative approaches to improve campaign effectiveness. 

Campaign Management & Optimization 

• Oversee end-to-end execution of paid social campaigns across platforms. 

• Ensure campaigns are set up accurately with proper tracking and measurement frameworks. 

• Monitor daily performance and optimize campaigns to improve KPIs such as CTR, CPA, ROAS, engagement, and conversion rates. 

• Manage pacing and budgets to ensure zero overspend or underspend. 

Performance Analysis & Reporting 

• Lead preparation of performance reports and review presentations. 

• Deliver actionable insights and strategic recommendations based on campaign data. 

• Conduct post-campaign analysis and document key learnings to improve future performance. 

Client & Stakeholder Management 

• Act as the main point of contact for paid social matters. 

• Translate business objectives into clear and effective social strategies. 

• Present campaign performance and strategic recommendations confidently to stakeholders. 

Team Leadership & Collaboration 

• Mentor and supervise junior team members to ensure high-quality execution. 

• Review campaign setups and reporting outputs to maintain quality control. 

• Collaborate with cross-functional teams including planning, creative, analytics, and operations to ensure seamless campaign deployment. 

Requirements: 

• Bachelor’s degree in any discipline. 

• 3–5+ years of hands-on experience managing paid social campaigns. 

• Strong expertise in major social advertising platforms (Meta, TikTok, etc.). 

• Experience managing large budgets and complex campaign structures. 

• Strong analytical mindset with the ability to interpret performance data. 

• Excellent communication and presentation skills. 

• Proficient in MS Office (especially Excel and PowerPoint). 

• Ability to multitask and manage multiple campaigns simultaneously. 

• Strong interest in digital media, performance marketing, and audience strategy. 

About WPP Media 

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions. 

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams. 

Our Core Values 

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners. 

• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential. 

• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo. 

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.

As we expand across more countries, we have developed a global offering (“Global Accounts”) for our merchants, allowing them to move funds seamlessly across currencies and leverage any of Xendit’s global services from within one dashboard. This role will be the main owner of all regional fund flows, overseeing float management, liquidity forecasting, day to day operations, cross border and FX operations. The focus will be on the strategy and management of this, while execution will primarily be done by the existing operations team.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Graduate of Management, Accounting, Finance, or a similar course, with 5-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• At least 3 years working in cross-border and FX operations
• Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner
• Comfortable dealing with large datasets and data analysis
• Constantly looking to push the bar and increase standards of operations
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are detail-oriented and able to manage multiple priorities while maintaining quality work
• Detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Jakarta, Bangkok, Manila or Kuala Lumpur

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• Experience with SQL or visualization tools (e.g. Looker)
• Experience in managing a Finance / Financial Operations team of 4-6 people
• Experience managing a geographically dispersed team

Responsibilities

Design & execute the fund management & liquidity strategy for Global Accounts operations

• Understand all fund flows, their volumes, and their liquidity requirements, in order to design the right strategy to support these operations
• Design & execute on the strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed
• Monitor funds across the region through the day to ensure correct allocation across accounts and currencies

Monitor Global Accounts & FX operations to ensure seamless execution

• Execution of Global Accounts & FX operations will be done by the existing Financial Operations team. Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows
• Create or update SOPs as required to correct operations and ensure they all follow best practices
• Address and manage any operational issues or escalations independently

Operational improvements & reporting

• Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations
• Report on Global Accounts operations and liquidity statuses to the Financial Operations Head and to broader leadership as required
• ⁠⁠Own and drive Global Accounts & FX metrics such as efficiency and accuracy

Work closely with various internal teams to drive success

• The reconciliations of all fund flows are done by a centralised team. Work closely with this team on all Global Accounts / FX recons to ensure they have the information they need and to address any questions / unreconciled items that arise
• As the product continues to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements
• Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is able to support all aspects of our Global Accounts

Do whatever it takes to make Xendit succeed