The opportunity:

The role of the Air Operations Associate, Indonesia is a critical part of Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. Your direct stakeholders are the partners within your region, account management, customs teams, air carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the future operational model at Flexport allowing us to effectively scale to achieve our mission of making global trade easier for everyone

You will:

• On a day to day basis , working closely with our stakeholders to manage , plan and execute Air Bookings to ensure that shipments meet committed service levels
• Decide on the best consolidation of shipments to optimize margins.
• Contribute to build Flexport air export planning processes & tools.
• Provide customer service and troubleshoot any issues

You should have:

• 5+ years of relevant work experience
• An internal track record of success in an operational or planning role;
• Very structured and with high level of energy;
• Strong analytical background and full mastery of analytical tools (Excel, etc.);
• Strategic vision and ground floor execution;
• Excellent communication, interpersonal, and organizational skills;
• Next-level attention to detail;
• A mastery of email communication. You keep the inbox at zero;
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
• Previous experience in Forwarder or Airline Space Control / Revenue Management / Export Planning a plus.
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it!

As the Enterprise Sales Director for Indonesia, you will be responsible for driving the sales strategy and execution for Datadog’s exciting growth objectives for the region. 

You will be required to recruit, develop, manage and mentor a team of highly successful Enterprise Account Executives who are responsible for driving new business through the full sales cycle as well as expanding the existing installed base. 

What You’ll Do:

• Manage, hire, train and ramp a team of Enterprise Sales Executives responsible for new and expansion bookings
• Achieve annual Enterprise bookings quota with monthly and quarterly targets
• Develop and manage Enterprise Sales Executives on productivity metrics such as deal size, win rate, and forecast accuracy as well as how to lead a customer through a proactive sales cycle
• Coach Sales Executives through building executive relationships with Named Enterprise accounts in their territories and through complex Enterprise deals and negotiations
• Shape the direction of the go-to market strategy and execution for your region
• Work collaboratively with Marketing, Product and Success to build targeted messaging and collateral, and mapping a customer journey for the specific business needs of your region
• Conduct weekly forecast meetings
• Support direct reports by participating and leading in client and prospect meetings. Engaging other corporate resources as required

Who You Are:

• Experienced in building and managing a high performing Enterprise Sales team for a B2B technology company in Indonesia 
• A strong relationship builder with 10 years of overall Enterprise sales experience + 3 years of Enterprise Leadership experience, working with Enterprise sized organisations (5000+ employees) in the Indonesia market 
• Strong knowledge of modern IT technologies, processes, and personas: e.g Cloud, microservices, devops, SaaS, containerisation, SRE
• Confident in managing complex sales processes with multiple stakeholders and negotiations with pricing based on business value, legal and procurement
• Knowledgeable in selling to C-level executives within the technology sector
• Experienced in managing and coaching sales teams to meet and exceed their sales quotas
• Passionate about developing others with a successful track record as an individual contributor and can share relevant and complex closing experience with a growing team
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance 
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Adoption, Pet adoption, fertility, childcare reimbursements 

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

• Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers
• Proactively build relationships with customers to achieve loyalty and advocacy within their organization
• Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal)
• Own and project manage the on-boarding process for new customers
• Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals
• Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization

Who You Are:

• Customer-centric with 3+ years in a Customer Success or Account Management role
• Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
• Knowledgeable in working with Fortune 1000 companies and global brands across all industries
• A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
• Experienced in the B2B tech space or with SaaS companies
• Able to travel for customer onsite visits and events as required 
• Fluent in written and spoken English

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

• Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers
• Proactively build relationships with customers to achieve loyalty and advocacy within their organization
• Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal)
• Own and project manage the on-boarding process for new customers
• Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals
• Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization

Who You Are:

• Customer-centric with 3+ years in a Customer Success or Account Management role
• Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
• Knowledgeable in working with Fortune 1000 companies and global brands across all industries
• A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
• Experienced in the B2B tech space or with SaaS companies
• Able to travel for customer onsite visits and events as required 
• Fluent in written and spoken English

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Job Details

• 💼 Revenue team 
• 📍Indonesia (Jakarta or Bali) 
• 🕜 Full-Time Remote
  
• 🌐 Native Indonesian speaker, fluent in English

What you will do

You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results. 

What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals. 

We work with MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role. 
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time. 
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter. 
• Become an expert in direct channel strategy. Understand how hotels drive direct bookings and reduce OTA dependency. Position The Hotels Network suite as the solution that optimises the guest journey from first visit to confirmed reservation. Know the competitive landscape inside out and articulate clear ROI to revenue and marketing leaders. 
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About our team

You’ll be a key player in our global Revenue team, a vibrant and ambitious group of over 150 professionals spread across 24 countries. We’re the driving force behind Lighthouse’s market expansion, and you’ll be joining at a pivotal moment as we integrate The Hotels Network. Our team is collaborative, results-obsessed, and passionate about helping hotels succeed. We celebrate wins, support each other through challenges, and provide ample opportunities for you to grow your career within our rapidly expanding organisation.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure. 
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter. 
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style. 
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.
• Exceptional command of the English language and native Bahasa Indonesian.

About DKatalis

DKatalis is a financial technology company with multiple offices in the APAC region. In our quest to build a better financial world, one of our key goals is to create an ecosystem-linked financial services business.

DKatalis is built and backed by experienced and successful entrepreneurs, bankers, and investors in Singapore and Indonesia who have more than 30 years of financial domain experience and are from top-tier schools like Stanford, Cambridge London Business School, JNU with more than 30 years of building financial services/banking experience from Bank BTPN, Danamon, Citibank, McKinsey & Co, Northstar, Farallon Capital, and HSBC.

About the role

As the Product Manager for Lending Platform, you will shape and scale the core capabilities that power our lending business end-to-end.

In close partnership with engineering and cross-functional stakeholders, you will drive execution from concept to delivery—ensuring transparency, alignment, and focus on measurable outcomes throughout the product lifecycle.

• Define and drive the product vision, strategy, and success metrics for core lending capabilities, including automated underwriting and collection systems. Working closely with cross-functional stakeholders to ensure alignment and business outcome.
• Act as the voice of the customer while working deeply with risk, business, and engineers to ensure the product is customer-centric yet robust.
• Own and refine the product backlog by synthesizing business growth targets with risk constraints and capital efficiency to ensure the product roadmap maximizes impact.
• Drive the execution and successful delivery of the prioritized backlog, collaborating closely with engineering throughout the product lifecycle.
• Ensure complete transparency and strategic alignment across all stakeholders by clearly communicating product strategy, business objectives, and project goals.

What we're looking for

• Bachelor degree in computer science, software engineering or any related areas.
• At least 6+ years of product management experience with released product features that created true customer impact.
• Proven experience delivering complex solutions in the lending or fintech domain in Indonesia with a strong grasp of the competitive landscape.
• Strong ability to foster a collaborative, accountable, and high-performing team environment.
• Thrives in a fast-moving environment with the ability to turn ambiguity into action.

Skills & Knowledge Needed

• 6–10 years of Product Management experience in lending, credit, fintech, or consumer financial services.
• Proven track record in building or scaling digital credit products.
• Understanding of key lending principles: risk management, underwriting, collections, and regulatory compliance.
• Strong understanding of product development fundamentals, including product lifecycle management, user journeys, and delivering scalable solutions.
• Customer-focused mindset with the ability to identify user needs, translate them into product requirements, and deliver intuitive, high-quality user experiences.
• Proven ability to influence and align cross-functional teams, from Engineering and Design to Risk and Compliance.
• High proficiency in using data to diagnose product performance, identify operational bottlenecks, and inform strategic product iterations.

Why Join Us

• Shape the foundational products that enable our teams to serve millions of customers with precision and speed.
• Lead in a high-impact role where you influence strategy and execution, and own the outcomes.
• Be part of an environment where flexibility and growth are highly championed. We challenge the status quo thoughtfully, with innovation that is measured, intentional, and built to last
• Work alongside a team of seasoned experts. With an average of 10+ years of industry experience, our colleagues bring deep expertise to every experiment and every product we ship.

Anaplan Indonesia is looking for highly talented and passionate individuals who can effectively drive understanding of why cloud solutions are differentiated from and outstanding to other technology approaches. No matter how you slice it, the future of organisational success depends on how easily each department can collaborate and work decisively towards the pursuit of a single goal. We call this Connected Planning.

The Enterprise Account Executive will formulate and implement a sales strategy within an assigned region, drive revenue growth by driving demand in the current customer base, and develop new customers in the enterprise space. You will work in partnership with the Anaplan ecosystem of pre-sales, inside sales, customer success and partner teams to drive exponential growth. The person will carry quota in their region.

Key to this role is your ability to articulate value, inspire and sell the Connected Customer Company future in a Cloud Computing world. As a trusted advisor and coach, you are the person with the expertise in Enterprise, Business and Technology Architecture that can match customer needs to the capabilities of the Anaplan solution. You will articulate the business value of the solution through executive level time to value, return on investment and TCO presentations.

In addition to the excellent sales skills the Enterprise Account Executive should possess exceptional customer management experience at the C-level. Working closely with the entire account team to drive the customer relationship and alignment at all levels in order to implement the overall account strategy is key to your success.

Responsibilities

• Consistent over-achievement of sales goals.
• Develop & implement sales plans & cycles.
• Understand a company's business strategy and define an architecture and solution to support that strategy with the capabilities of the Anaplan solution.
• Discover, qualify, strategize, solution, negotiate & close.
• Generate business in new customers and within the installed base.
• Must be able to forecast sales activity and revenue achievement while creating satisfied customers that can be referenced in future sales cycles.
• Work within an account team matrix, leading decision makers & influencers towards identifying their Customer Company vision by evangelizing the capabilities of Anaplan solutions.

Required Skills

• Ideally 15 years of experience in sales profiles with strong 10 plus years solution selling in SAAS/PAAS.
• Extensive experience selling to enterprise customers and closing big deals in Indonesia
• Expertise in Banking & Financial Services (FSI) industry is highly preferred
• Demonstrated ability to sell large scale and complex systems to key accounts.
• Domain understanding (FP&A, Supply Chain, Workforce Planning & Sales) and knowledge of how these functions plan, process work and make decisions
• Expertise and experience dealing with large, complicated, accounts at the most senior IT and business levels.
• Executive-level communication and interpersonal skills.

We are looking for a self-motivated SENIOR SOLUTION CONSULTANT to join our Asia Presales team, to support our Indonesia business.

A position with Anaplan’s presales team means being part of one of the fastest growing cloud vendors and making your mark on a changing industry. You get to meld your love of numbers with your love of sales and be rewarded for success with an outstanding commission structure in a fast moving, stimulating environment. As a Solution Consultant, you enjoy helping people solve hard problems. You are a bit savvy about cool products and you love showing people how those products can help their businesses.
You will join a team of individuals who embrace and respect diverse perspectives, aren’t afraid to push boundaries and try new insights, and are passionate about helping our customers and each other succeed. We work hard, but we also don’t wait for an excuse to have fun. In fact, we’re so serious about it that it’s one of our core values.

What you will be doing:

• Engaging with targeted, large enterprise prospects to identify broken business processes and problems. Ascertaining and explaining Anaplan’s outstanding ability to solve them.
• Developing planning function-specific solutions, demos, and messaging. Building Proof of Concept models that are tailored to solve prospects’ problems.
• Navigating sophisticated prospect environments to facilitate the adoption of the Anaplan solution.
• Cross-training teammates on solution expertise.
• Creating product awareness in the marketplace.

More about you:

• BS / BA / Finance  or equivalent. (Post Grad and Professional Qualifications a plus)
• A background in financial planning / planning, budgeting & forecasting / financial operation planning / financial analysis
• Experience with multi-dimensional modelling, business intelligence, or analytics
• Prior experience in Enterprise Planning Management a plus
• Aptitude for quickly ramping up on new technology
• Excellent presentation, client relationship, and interpersonal skills- both internally and externally

Preferred skills and technical familiarity:

• Growth mentality
• You’re comfortable challenging old ways of doing things
• Ability to take a consultative selling approach by listening to customer needs and shaping a shared vision for a solution
• 8+ years of presales/consulting/implementing or like experience

Reporting to the Regional Sales Director, the Account Executive is a field-based position with ownership of an assigned territory focused on net new logo and upsell opportunities. You will have the ability to utilize a robust internal resource model, a broad tech stack, and a global partner directory to position yourself for future success. 

You will: 

• Create, implement, measure and review a personal plan that drives achievement of performance goals aligned to the regional sales strategy. 
• Position and articulate our value proposition to customers to maximize the business opportunity. 
• Negotiate and close complex contracts with the support of global partners. 
• Report on sales activity and forecasts to senior management. 
• Prepare indicative subscription pricing and customer offers, including reviewing broader opportunities such as training and professional services modules, and guides request for proposal responses. 
• Provides customer feedback to marketing, customer success, product management, and engineering teams. 
• Work collaboratively to acquire additional/specialist resources as needed.  

You have: 

• Significant quota-carrying experience selling enterprise software solutions. 
• Results-oriented with multiple years meeting or exceeding quota within the market. 
• Sustainable record of signing strategic and large projects, with long and complex sales cycles. 
• Established sector-related C level contacts. 
• Successful record dealing with strategic buyers. 
• Deep knowledge of the relevant key drivers of change in the industry. 
• Background working with regional/national/global partners and system integrators.
• Prior training and experience in value selling and account planning methodologies. 
• Bilingual fluency in English and Bahasa language is mandatory for this position

The Netskope Regional Sales Manager will come on board with the full support of the executive team.  This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company. You are an expert at mapping business solutions to the most complex security challenges of customers. You understand the competition and have the desire to win market share.

Responsibilities include:

• Prospect new accounts, generate interest, qualify, develop, and close new business.
• Work independently to meet and exceed revenue targets and goals assigned to the territory.
• Develop an overall account strategy leading to the deployment of a well-executed selling effort into the assigned territory/accounts.
• Focus on new accounts, customer satisfaction, and retention.

Job Requirements:

• 7+ years of a successful track record selling cybersecurity and networking technologies including network security technologies such as Proxies, Next Generation Firewalls (NGFW), SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways and growing a territory. 
• Exceptional track record of success with consultative sales of complex enterprise software solutions to C-level executives in F1000 accounts
• Verifiable track record of exceeding quotas year after year
• Resides in the targeted geography w/local enterprise customer relationships
• Experience establishing and fostering strong Channel Partner relationships. Pre-existing relationships with key resellers in the assigned territory is a must
• Understanding of enterprise web technologies and SaaS experience a must
• Travel: within region

Education:

• Bachelor Degree
  
  

#LI-CS1

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About this Role

Cialfo is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels — from junior counsellors to senior school leaders — with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.

This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.

What You Will Be Doing

On a Day-to-Day Basis

• Driving Client Success
  • Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure Cialfo's solutions align with their desired outcomes.
  • Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
  • Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
• Ensuring Client Satisfaction and Delight
  • Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
  • Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
• Client Support
  • Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
  • Serve as the primary point of contact for high school clients, delivering fast and effective support.
• Maximizing Value and Expanding Relationships
  • Encourage deeper adoption of Cialfo's platform by highlighting new features that address evolving needs.
  • Identify opportunities for account growth through client expansion into Cialfo's broader product and service offerings.
• Operational Efficiency
  • Maintain accurate and up-to-date client records within the internal CRM system.
  • Log all interactions and key actions in a timely and consistent manner.
• Lead, Strategize & Develop Regularly
  • Providing World-Class Customer Experience.
  • Deliver every client interaction with professionalism, empathy, and attention to detail.
  • Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
  • Handle complex challenges with calm, discretion, and client-first thinking.
  • Build long-term, trust-based relationships that position Cialfo as a strategic partner.
• Cultivating Customer-Led Brand Advocacy
  • Foster loyalty by delivering consistent value across the customer journey.
  • Identify and support client advocates who are excited about Cialfo's impact.
  • Elevate their voice within the broader community and education ecosystem.
• Business Development
  • Develop long-term client strategies to increase retention, expansion, and partnership value.
  • Use data to create and execute growth plans that align with client goals.
  • Present compelling proposals and strategic solutions with polish and credibility.
• Relationship Development
  • Build strong relationships with senior stakeholders, including principals and school heads.
  • Position Cialfo as the preferred platform and trusted partner among decision-makers.
• Collaboration with Product & Marketing
  • Build compelling case studies and success stories that reflect the impact of Cialfo's solutions.
  • Actively share user feedback and insight with internal teams to support product development and iteration.

About You

• Qualifications
  • A Bachelor’s degree in Business Administration, Education, Marketing, Communications, or a related field.
• Experience
  • Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
  • Experience within the high school and/or higher education industry.
  • 5+ years of success in customer success, client experience, account management, or strategic consulting.
  • Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
• Skills
  • Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
  • Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
  • Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
  • Efficient Communication: Clear, empathetic, and professional communicator across all levels.
• Qualities
  • Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
  • Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
  • Discretion & Confidentiality: Trusted partner who manages sensitive information with integrity.
  • Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
  • Ambitious & Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.

You’re a Notch Above If You Have

• An MBA or equivalent postgraduate degree in marketing or business.
• Familiarity with high school counselling workflows and challenges.
• Experience engaging directly with C-level education stakeholders.

This role will be based in Indonesia and the candidate will need to be based there.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About This Role

We are looking for an experienced and organized University Enrolment Advisor in Indonesia to support our Direct Apply function and link students to their dream college; join our growing team and take our platform to the next stage! The role requires a strong consultative sales and marketing background and a profound aspiration to help students make the right decision for their next academic steps. 

Direct Apply is Cialfo’s own application portal, enabling students around the world to easily access educational programmes across the globe. The University Enrolment Advisor will focus primarily on working directly with students, yet engage and coordinate with guardians and counselors from Cialfo schools. You’ll guide them to identify and apply to the right educational programmes by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally overcoming any roadblocks in their application.

What You Will Be Doing:

• Act as a local ambassador of Cialfo.
• Zealously promote Cialfo’s Direct Apply in every aspect of your work.
• Activate students to ensure proper registration on Cialfo platform and usage in school search activities.
• Provide presentations in the local marketplace to promote Direct Apply adoption.
• Engage students at all key stages of their applications - search, application, documents, submissions, offer acceptances, and enrolments.
• Create, manage and support student facing events such as 
• School University fairs.
• University Representative visits to the school.
• Create/Run student focus Workshops.
• Brand awareness events.
• Activate students to ensure proper registration on Cialfo platform and usage in school search activities.
• Work with the University partnership departments to identify university focused events.
• Liaise between the University Representative and high school to facilitate events that develop awareness and exposure to students in order to drive Direct Apply applications.
• Respond to inbound inquiries about programs listed on Cialfo (Students/Parents) and counselors.
• Stay up-to-date with programmes and university profiles of the allocated university network region.
• Identify opportunities to improve how Cialfo can best support the High School counsellor.
• Identify students and guardian opportunities. 
• Represent the sentiment of the market in feedback to Cialfo to drive increased market share.

About You 

• Qualification:
  • At least a Bachelor’s degree.
• Experience:
  • 2-4 years of experience working with university representatives in application and/or admission-related matters.
  • Team management experience is desirable.
  • Deep understanding of universities’ academic programs and admissions processes, in particular for the UK and/or ANZ.
  • Experience working with university representatives in application and/or admission-related matters is a plus.
  • Experience supporting students through the end-to-end university pre-application to enrolment journey; university shortlisting, applications, pre-departure, visa applications, and enrolment processes.
  • Candidates should be based in Indonesia.
• Skills & Qualities: 
  • Flexibility with regards to working times given the global nature of the team and clients.
  • Exceptional verbal and written communication skills.
  • Excellent active listening skills.
  • Proficient in CRM tools.
  • An energy that is ignited through daily client engagement.
  • A winning attitude that you use to drive outcomes.
  • Fantastic communication and consulting skills - the ability to collaborate with clients to uncover how they define success.
  • Excellent coaching, writing, discovery, and presentation skills.
  • Comfortable and willing to be a hands-on contributor.

Overview of the Job

The WPP Media team adopts a collaborative and customer-centric approach in delivering high-value and innovative solutions for our agencies and clients, including the activation and execution of dynamic media campaigns.

We are currently looking for an Associate Manager, Performance (Social) to join us. You will be responsible for overseeing the end-to-end campaign management process to support WPP Media agencies and clients. Working closely with internal teams and directly with clients, you will ensure seamless campaign planning, execution, and delivery.

Reporting of the Role

This role reports to the Head of Social.

3 Best Things About the Job

1. Opportunity to work with market-leading clients, pioneering performance marketing
2. Working with an extremely diverse, international group of individuals
3. Opportunity to expand learning on digital technology and platforms, with high visibility within the agency and clients where your work is sure to be seen and appreciated

Measures of Success

In Three Months:

• Become knowledgeable about the client’s business, ways of working, key client teams, internal teams, and brand objectives for 20–21
• Seamlessly run operations on biddable platforms such as Google, Facebook, and Twitter, and understand and implement tracking and tagging processes on Google Campaign Manager, MOAT, DAR, etc.
• Understand client processes and liaise with market planners to shape media plans on a monthly or as-needed basis
• Develop a clear understanding of reporting requirements and ensure timely reporting to enable effective decision-making
• Regularly attend weekly/monthly calls with internal teams and clients, providing status updates on local market plans, highlighting issues or best practices, and sharing next-step recommendations where relevant
• Engage regularly with the Search team to share learnings and build cross-platform strategies

In Six Months:

• Establish effective ways of working with planning teams and become the go-to person for all biddable requirements, working with both internal (local markets and global MC) and external (global client) stakeholders
• Stay on top of live campaigns across markets and share industry best practices or optimization suggestions to further improve performance
• Connect with platform teams (Google, Facebook, Twitter, etc.) on a weekly/monthly basis to discuss performance, resolve issues, learn about new alphas/betas, and plan to achieve best-in-class results for the brand
• Continuously build test-and-learn frameworks across platforms, ensuring tests reach significance and that learnings and next steps can be clearly communicated to clients
• Regularly liaise with internal planning and performance teams to share positive results or recommend new properties as part of learning and scale-up plans for other markets
• Build trust and confidence among all relevant stakeholders, including global and local client teams and in-market teams

In Twelve Months:

• Guide planning teams on campaign outputs and prepare and present media recommendations for ongoing client communication plans to senior global clients for approval and feedback
• Exceed client KPIs across all campaigns and help grow the business by suggesting new ideas and services to biddable and market leads

Responsibilities of the Role

Day-to-Day Business Management

• Work across all aspects of the biddable business for clients
• Manage campaign operations, analyze live campaigns regularly, raise alerts in case of issues, and recommend new products or optimizations

Biddable Excellence

• Ensure gold-class campaign delivery by following excellence frameworks and brand best practices

Network Management

• Learn to work across multiple markets and cultures while building strong relationships with agency and client teams across the region and globally

Planning Input

• Understand client objectives and recommend appropriate biddable plans based on briefs
• Lead biddable operations for the Japan business and effectively manage and optimize campaigns in line with budgets, targeting, and bid strategies to achieve KPIs
• Analyze competitor activity and monitor industry/category trends to recommend the right course of action
• Contribute to campaign strategy from a biddable perspective
• Join weekly/monthly calls with internal client teams to review campaign performance and align on recommendations

Reporting

• Deliver timely reporting across all biddable platforms, including Facebook, Google, Twitter, Campaign Manager, and Analytics, to support decision-making by market teams and clients

Team Development

• Share regular updates on new products or strong campaign results with the broader team so learnings can be adopted across markets

What You Will Need

• 3–4 years of operational experience across biddable platforms
• Google Ads and Facebook Blueprint certifications are a plus
• Experience managing high-volume campaigns across Facebook, Google, and Twitter, including campaign tracking using Google Campaign Manager, MOAT, DAR, Nielsen, etc.
• Up-to-date knowledge of best-in-class digital marketing practices
• Strong analytical mindset with high attention to detail and ability to translate data into insights and actions
• Excellent communication and teamwork skills, with the ability to liaise across different market teams in APAC
• Proficient in Excel and PowerPoint

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

We are looking for a Building Design Associate to join our team onsite in Jakarta, Indonesia. In this role, you will contribute to the early design and development of building projects, supporting both interior and architectural design efforts from concept through schematic design stages

What you’ll do

• Draw Testfit & Schematic Design.
• Develop an Interior Design scheme.
• Technical detail development (interior & exterior components).
• Research local codes and standards and address compliance in early design phases.
• Coordinate test fits and schematic plans with MEP/FP and Structural engineering strategies.
• QA/QC of internal drawing packages.
• Assist with consultant coordination process and review of milestone deliverables.

What we’re looking for

• 1-3 years relevant experience as a designer with a strong background in interiors/hospitality/F&B and/or renovation / adaptive reuse.
• Bachelor's Degree in Architecture, Interior design, or related fields.
• Experienced with all project phases.
• Proficient in Revit, AutoCAD, Adobe Suites.
• Strong space-planning ability.
• Strong ability in architectural representation, drafting, and detail development.

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Jakarta, Indonesia office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite

About the Job

The Product Manager, Accounts Lifecycle, will be the strategic owner of the entire merchant journey, from initial sign-up and onboarding (Activation) through ongoing engagement and retention. A core focus of this role is to skillfully balance the necessity for a world-class Merchant Experience (MX) with stringent Compliance and Risk requirements (e.g., KYC/AML). This individual must be highly adept at navigating complex trade-offs and driving alignment across multiple, interdependent product and risk teams.

Minimum Qualifications

• 3-5 years of Product Management specifically focusing on customer/merchant lifecycle, growth, or product-led growth (PLG) initiatives, ideally within FinTech, Payments, or an equivalent high-compliance industry.
• Technical expertise is a significant advantage: Ability to understand technical architecture and integration points to facilitate meaningful discussions with engineers.
• Strong organizational skills to strategically navigate and prioritize conflicting demands from multiple stakeholders (e.g., business goals vs. risk constraints).
• Demonstrated ability to build consensus and drive outcomes across large, interdependent organizational structures.

Preferred Qualifications

• Domain Expertise (Critical): Direct product management experience within FinTech, Payments, or a similarly regulated industry that requires balancing user experience with strict Compliance, Risk, or Fraud requirements (e.g., KYC/AML).
• Technical Expertise (Strong Plus): A background in engineering, computer science, or demonstrated ability to understand technical architecture, APIs, and data flows to facilitate deep, productive discussions with technical teams.
• Account Lifecycle Specialization: Specific experience building or optimizing products related to core lifecycle stages like Onboarding, Activation, Offboarding

Responsibilities

• Lifecycle Strategy & Roadmap Ownership:
• Define the vision, strategic goals, and execution roadmap for optimizing the end-to-end Merchant Account Lifecycle, with a primary focus on maximizing Onboarding success, Activation rate, and Onboarding Throughput
• Synthesize market trends, competitive analysis, and business goals to prioritize high-impact lifecycle initiatives.
• Risk, Compliance, and Experience Balancing:
• Crucially balance the Merchant Experience needs (speed, clarity, ease-of-use) against strict requirements mandated by Risk, Fraud, and Compliance policies (e.g., KYC/AML checks, documentation needs).
• Collaborate closely with Risk and Compliance teams to design product processes that embed necessary controls with the lowest possible friction for the merchant.
• Proactively anticipate and translate new regulatory and policy changes into clear product requirements and required experience updates.
• Product Discovery & Execution:
• Lead the product discovery process, generating deep insights through merchant feedback, data analysis, and user research.
• Translate strategic goals into clear, actionable Product Requirements Documents (PRDs), user stories, and acceptance criteria for engineering and design teams.
• Own the prioritization of features, fixes, and experiments, strategically managing a backlog that is often subject to frequently changing demands from business and regulatory forces.
• Cross-Functional Leadership & Navigation:
• Act as a highly effective navigator and consensus builder across interdependent core product teams (e.g., Payments, Core Platform) to ensure a unified and consistent merchant experience.
• Serve as the primary liaison between Engineering, Design, Customer Success, Marketing, Risk, and Compliance.
• Clearly communicate product progress, outcomes, and the rationale behind complex trade-offs (especially those involving risk vs. experience) to senior stakeholders.

About the Role

We're looking for an experienced Senior Product Designer who's passionate about solving customer problems and designing world-class user experiences for our StraitsX Personal and Business Accounts.

You will work closely with product managers and software engineers to design and deliver intuitive interfaces and delightful interactions for our customers. You will lead the design execution for core products and user experiences.

You will understand the jobs-to-be-done of our customers and design compelling solutions to meet their needs. You will drive product design success metrics including customer satisfaction scores and other key performance indicators.

What You Will Do

• Develop and execute a comprehensive product design strategy that aligns with the company’s vision and goals. Champion a user-centric approach throughout the entire product development lifecycle. Establish and maintain high design standards and best practices across all projects.
• Collaborate with business and engineering stakeholders to align on business objectives and user goals. Serve as the primary product design representative in executive discussions, ensuring customer perspectives are integrated into decision-making processes.
• Lead user research initiatives to gather valuable insights that inform design decisions. Analyze user feedback and product usage data to iteratively improve the user experience. Stay informed on industry trends and emerging technologies to keep the team and product at the forefront of innovation.
• Guide the design process, from wireframes and prototypes to high-fidelity designs, ensuring all outputs are user-focused and visually consistent with brand guidelines. Collaborate with development teams to oversee the implementation of designs, ensuring technical feasibility and design quality.

What We Are Looking For

• Minimum of 3 years of experience in Product Design, with a strong portfolio showcasing strategic, user-centered design solutions.
• Strong ability to collaborate with cross-functional teams and communicate effectively with executive stakeholders.
• Familiarity with Web3, stablecoin and/or the broader digital asset industry
• Experience in conducting user research, data analysis, and performance measurement.
• Proficiency in design tools (e.g., Figma), familiarity with front-end development processes, and B2B competitor research processes.
• Knowledge of the latest trends and best practices in product design.
• Preferred design experience in B2B subjects.
• Preferred Chinese language proficiency.

What will you be doing? 

Microsoft and InMobi have entered into a partnership. As per this, InMobi will be an exclusive partner for Microsoft’s Advertising inventory. Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Ads platform. InMobi will be responsible for complete management/transaction across Bing.  

We are seeking a Lead Account Manager with search advertising experience, an attention to detail, customer obsession, and a passion to learn and adapt in an evolving environment. The individual will be coordinating with a team of Account Strategists and supporting the Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will be serving Corporate customers by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency/tool provider. The AM will be responsible for managing an assigned set of clients focused on attaining revenue targets, feature adoption, and client-driven goals.

Role requirements & expectations: 

• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning 
• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness and understanding of all required billing and compliance requirements. Contribute to a quality and actionable Customer Plan. 
• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that align with the ROI goals of the client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights-enabled clients. 
• Fluent advocate of the Bing Story: Educate clients on how the Bing Ads platform and existing features help them to reach their business goals and execute on budgets. Ensure regular client engagement with the BingAds platform, and aim to reduce customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the Bing story. Develop and demonstrate an intermediate level knowledge of emerging products/features. 
• Collaborative and high-performing account team:  Ensure timely and proactive customer escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with the account team to submit actionable feedback on product, tool, and processes through relevant channels. Own and effectively execute the customer transition process and operational excellence in execution of change management (Book of Business update).  
• Continuous business learning and professional growth: Continually strengthen your Bing Ads and Search Industry expertise, take personal accountability for your career and personal development; create, update, and regularly check in on your career development plan. Complete the required and recommended trainings and apply what you learn to further your growth in your role and career progression. 

What is expected of you? 

• Minimum 3 years of experience in Search Engine Marketing, Sales, or online media, and Service experience required  
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc. 
• Strong troubleshooting and problem-solving tools with a 'can-do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process. 
• Demonstrated ability to consistently meet or exceed revenue goals or targets  
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions 
• Effectively navigate through ambiguity and complexities related to client management 
• Talented in storytelling and delivering engaging presentations  
• Solid knowledge of the search industry, trends, and customers' needs 
• Passion for technology as an enabler for customer and company growth 
• Bachelor’s degree required. MBA preferable 
• Critical thinker who is organized and can make decisions based on clear priorities 
• Collaborative teammate who can build successful team relationships with partners, and can prioritize multiple tasks 
• Flexible and able to quickly adapt to changing business needs and processes 
• Excellent written and verbal communication skills 
• Willingness  to travel 

Preferred:

• Bing Ads Certification 
• Experienced in using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis 

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.

As we expand across more countries, we have developed a global offering (“Global Accounts”) for our merchants, allowing them to move funds seamlessly across currencies and leverage any of Xendit’s global services from within one dashboard. This role will be the main owner of all regional fund flows, overseeing float management, liquidity forecasting, day to day operations, cross border and FX operations. The focus will be on the strategy and management of this, while execution will primarily be done by the existing operations team.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Graduate of Management, Accounting, Finance, or a similar course, with 5-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• At least 3 years working in cross-border and FX operations
• Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner
• Comfortable dealing with large datasets and data analysis
• Constantly looking to push the bar and increase standards of operations
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are detail-oriented and able to manage multiple priorities while maintaining quality work
• Detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Jakarta, Bangkok, Manila or Kuala Lumpur

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• Experience with SQL or visualization tools (e.g. Looker)
• Experience in managing a Finance / Financial Operations team of 4-6 people
• Experience managing a geographically dispersed team

Responsibilities

Design & execute the fund management & liquidity strategy for Global Accounts operations

• Understand all fund flows, their volumes, and their liquidity requirements, in order to design the right strategy to support these operations
• Design & execute on the strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed
• Monitor funds across the region through the day to ensure correct allocation across accounts and currencies

Monitor Global Accounts & FX operations to ensure seamless execution

• Execution of Global Accounts & FX operations will be done by the existing Financial Operations team. Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows
• Create or update SOPs as required to correct operations and ensure they all follow best practices
• Address and manage any operational issues or escalations independently

Operational improvements & reporting

• Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations
• Report on Global Accounts operations and liquidity statuses to the Financial Operations Head and to broader leadership as required
• ⁠⁠Own and drive Global Accounts & FX metrics such as efficiency and accuracy

Work closely with various internal teams to drive success

• The reconciliations of all fund flows are done by a centralised team. Work closely with this team on all Global Accounts / FX recons to ensure they have the information they need and to address any questions / unreconciled items that arise
• As the product continues to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements
• Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is able to support all aspects of our Global Accounts

Do whatever it takes to make Xendit succeed

The role:

At aCommerce, the Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Jakarta. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations.

The Key Account Manager will support the team on the brand in serving as the client’s initial point of communication in executing their social commerce strategy, enabling a consistent social media presence and strong positive brand experience. You will work closely and collaborate with other internal department service providers to ensure best-in class end-to-end service execution. You will keep abreast of client industry developments, market trends and competitive intelligence, gaining specialized industry knowledge which enables us to add-value and more deeply understand the client’s business challenges and opportunities

Responsibilities:

Performance Management

• Manage overall account profitability via P&L management
• Ensure all clients and channels are successfully on-boarded on time
• Manage to maximize GMV with day-to-day collaboration with client and channels
• Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
• Ensuring optimal product presentation and visibility on online channels
• Coordinating with internal cross function and external parties
• Establish and monitor progress against key performance indicators.
• Advising and executing end-to-end social commerce strategy for International brand owners (such as Global brands, FMCG brands etc.). This will include content, sales monitoring, analysis on how to grow demand, supply management and promotion management as well as business analytics.
• Coordinating with internal departments (tech, warehouse, marketing) and external parties (ad agencies) to troubleshoot and resolve business issues
• Support the Brand management team to ensure smooth day to day operations
• Build strong rapport with clients that include managing relationships with internal and external stakeholder

Partner Service

• Responsible for client relationship and retain client satisfaction
• Serve as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account
• Advising clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities
• Managing fast-growing e-commerce sales of large brand owners through their own web-store or other online channels and initiative channel
• Ensuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
• Identifies and anticipates additional opportunities for enhancements, improvements or new services with existing clients
• Inventory management including forecast, ordering and DOH controlling
• Present analysis and recommendations to key stakeholders both client-side and internally

Business Development

• Contract Management by helping translate the outlined solution into a high level initial statement of work (SOW) and helps secure the client's agreement in sales meetings with the prospect or client (system & integration options, cost model, forecast value, activity planning, requirements definition, etc.)
• Working closely with solution design and business development to manage key customers (existing and new), thereby improving turnover and profitability
• Scope of Work (SOW) & Trade Agreement management for existing accounts and input industry insight to SD for new customers.

Technical Qualifications:

• Has a minimum two (2) years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)
• Previous experience in social commerce, online media, marketing would be a strong point.
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool

Soft Skills & Other Details:

• Superior communication skills in English, written and oral
• Candidate must be proactive and have a problem-solving attitude to client and/or business problems
• Very strong commercial and client-facing abilities
• Demonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
• Entrepreneurial spirit, not afraid of risks and challenges
• Analytical, data driven mindset and detail oriented
• Successful record of communicating and engaging cross functional teams
• Ability to lead projects relating with responsible account and category
• Ability to coach and train key specialists effectively to produce high amounts of results

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

• Customers above all: The customer is at the heart of everything we do. Their success is our success.
• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A “can do” attitude solves a multitude of problems.
• Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.