• Graduate engineering degree.
• 4+ years of experience in metalworking / mechanical engineering.
• Expert knowledge of various metalworking methods: CNC machining, sheet metal working, 3D printing.
• Good knowledge of Italian and English. 
• IT enthusiast, ready to master and use modern technologies and software.
• Willingness and desire to work in a fast-growing business atmosphere.

We offer:

• Remote full-time job.
• Working hours - CET (Monday to Friday).
• Fixed rate depending on the career level.
• Company stock options and an annual bonus (depending on the type of contract).
• Corporate Laptop.
• Free corporate English language courses.
• Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
• Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team.
• We care: ongoing free of charge well-being activities for our people, charity projects worldwide.
• Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty.
• Onboarding: well structured onboarding plan for new employees combining all in one process, technology, and systems components.

Please submit your resume in English

#LI-Remote

The role:

As an Enterprise Account Executive, you’ll own the strategy and execution of sales initiatives targeting the enterprise market . Your expertise working with large complex multi national organisations, asking questions to identify challenges, and build long-lasting partnerships will be critical to your success. Expertise in operational technology is a plus but not a requirement. 

What you’ll do:

• Develop a deep understanding of customer pain points, industry trends, and Armis’ unique value proposition.
• Build and nurture strong relationships with key technical and decision-makers, including C-suite executives.
• Collaborate cross-functionally with technical, marketing, and customer success teams to deliver tailored solutions.
• Maintain an accurate pipeline and forecast within SFDC.
• Lead your pod of BDR, Sales Engineer, Partner Manager and Customer success to drive consistent results - building pipeline of new opportunities, bringing onboard new clients and expanding with existing clients 
• Represent Armis at industry events, conferences, and client meetings to showcase our thought leadership.

What we expect:

• Proven experience in SaaS-Security enterprise sales 
• Track record of success exceeding quotas and managing complex sales cycles.
• Exceptional communication and negotiation skills to influence at all levels.
• Strategic thinker who thrives in a fast-paced, high-growth environment.
• Familiarity with cybersecurity, IoT, or SaaS solutions.

Are you ready to elevate your technical sales career and make a meaningful impact at a fast‑growing global leader? At Nozomi Networks, we are expanding our product portfolio and accelerating our worldwide presence—and we’re looking for a skilled Associate Sales Engineer to join our high‑performing team. 

In this role, you’ll serve as a key technical expert and trusted advisor, partnering closely with the Regional Sales Director throughout the full sales cycle. You’ll help shape customer outcomes, solve complex challenges, and support strategic success across a rapidly evolving market. 

*This role will support the Middle East region. 

This is an opportunity to take on a pivotal role in a dynamic environment where your expertise will directly influence customer adoption, partner enablement, and the future of our business. Join us and take the next step in your career—your impact starts here. 

If this sounds like you, read on. You could be the next "Nozomier"! 

In this role, you will: 

• Provide technical support for customers and partners during the presales and sales process. 
  
• Serve as a technical contact for channel partners, assisting with technical requests and pre‑sales support. 
• Support the Sales and Inside Sales teams by drafting and reviewing RFP responses to ensure accuracy and alignment with client requirements. 
• Develop deep knowledge of Nozomi Networks’ products and services to communicate technical solutions effectively. 
• Engage with customers and partners to understand their technical needs and recommend appropriate solutions. 
• Collaborate closely with cross‑functional teams to ensure a seamless and cohesive customer experience. 

To be successful in this opportunity, you will have: 

• Fluency in English is required. 
• Strong technical aptitude and a solid understanding of network technologies and information security. 
• Excellent written and verbal communication skills, including the ability to deliver clear presentations. 
• Strong analytical and problem‑solving abilities. 
• A customer‑focused mindset with a commitment to providing exceptional support. 
• A Bachelor’s degree (or equivalent) in Engineering, Computer Science, or a related technical field. 
• A strong work ethic and eagerness to learn. 

Core Competencies 

• Active Listening and Communication 
• Consultative, Value based selling and Needs discovery 
• Drive for Results (Get things done) 
• Objection Handling, Influencing and Negotiation 
• Planning & Organizing 
• Professional & Technical Expertise 
• Resilience and Adaptability 
• Solution Orientated Mindset 
• Teamwork, Collaboration and Cultural Alignment 

#LI-AF1

#LI-Remote

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

The Position

The Solution Engineer will be the primary technical sales resource for our regional sales team and will assist in identifying customer challenges and driving technical alignment between customer needs and the OPSWAT solutions. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.

At the same time, you will be a liaison to the engineering team to drive the direction of the product. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.

What You Will be Doing

• Work with the OPSWAT sales team as well as partners to drive the business
• Manage customer requirements, expectations, and solution buy-in
• Build customer’s confidence and awareness in our products/solutions
• Manage, deliver, and present detailed responses to industry RFPs
• Train and certify resellers and partners
• Present at Conferences and Seminars
• Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements

What We Need from You 

• 5+ years of cybersecurity or networking software sales engineering or technical sales experience 
• Excellent track record in developing new business and meeting/exceeding sales targets 
• Comfortable leading discussions within the cybersecurity domain to all customer levels (CISO to IT administrator)
• Strong presentation and application demo skills 
• Experience installing and troubleshooting enterprise applications in Windows and Linux environments
• A self-motivator who thrives on identifying and resolving customer pain points.

It Would be Nice if You Had

• Experience in enterprise software or networking solutions, ideally within the network or device security space
• Knowledge of Sandbox and anti-malware products and markets
• A technical understanding of APIs
• Experience working with CRM software

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

Through consultative engagement, we identify our Customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of BeyondTrust solutions.

What You’ll Do

• Exhibit Strong Communication Skills: You will influence decisions through effective presentations, demos, and workshops, showcasing your strong communication skills.
• Understand the Customer’s Journey: You will guide customers through their buying journey aligned to their strategic priorities, recommending solutions that meet their critical business outcomes.
• Prove Business Value: You will demonstrate the business value of BeyondTrust solutions in solving the customer’s business problems and driving their target outcomes during POCs.
• Drive Expansion and Adoption: Develop technical relationships and create BeyondTrust champions with existing customers through Quarterly Technical Reviews.
• Partner with Cross-Functional Teams: You will collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.
• Maintain Technology Expertise: You will establish and maintain a deep understanding of the BeyondTrust portfolio, the partner ecosystem, and the competitive landscape.
• Industry Awareness: Stay current with industry trends, emerging technologies, and security threats. Continuously expand knowledge to provide thought leadership.

What You’ll Bring

• Experience: 2+ years of experience as a Pre-Sales Engineer in an Identity Security related field
• Technical Expertise: Understanding concepts and technologies in Identity, IT operations, security and cloud platforms.
• Customer Engagement: Proven experience with aligning capabilities to meet customers desired outcomes in large Enterprise companies.
• Communication Skills: The ability to effectively convey complex technical concepts to diverse audiences.
• Collaboration: Build strong relationships with geographically disperse colleagues and customers.
• Travel: Ability to travel as needed, with domestic and international travel required.

Nice To Have

• Knowledge of PAM: Experience with BeyondTrust products or similar security solutions.
• Education: Bachelor’s degree in computer science (Information Systems) or related field

Who You Are

• Customer Satisfaction: Maintain high levels of customer satisfaction by delivering comprehensive and tailored solutions that meet client needs, evidenced by positive feedback and repeat business.
• Product Demonstration Excellence: Conduct compelling product demonstrations that clearly communicate the value proposition and differentiators of our solutions, resulting in a high conversion rate of demos to sales.
• Collaboration and Team Contribution: Collaborate effectively with the sales, marketing, and product teams to ensure a cohesive and integrated approach to meeting sales and customer objectives.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-EP1

SUMMARY

As a Senior Solutions Engineer, Italy, you will be responsible for supporting our Strategic customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers' view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Fluency in Italian and English
• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at strategic customers
• Ability to travel up to 40% - ideally based around Milan area
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

What You’ll Get 

Veeam offers benefits that support your whole self: 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for this position

#LI-NT1 #LI-REMOTE

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

Preferred Location: Rome or Milan

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

What You’ll Get: 

Veeam offers benefits that support your whole self: 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for this position.

#LI-NT1 #LI-REMOTE

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

Preferred Location: Rome or Milan

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

What You’ll Get: 

Veeam offers benefits that support your whole self: 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for this position.

#LI-NT1 #LI-REMOTE

SUMMARY

As a Solutions Engineer, Italy, you will be responsible for supporting our Growth customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers' view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Fluency in Italian and English
• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at strategic customers
• Ability to travel up to 40% - ideally based around Milan area
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

GTM Engineer at Unframe

Location: Remote (Global)

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

About the role:

We’re hiring a GTM Engineer to build the systems that power our GTM motion and enterprise sales execution.

You will design and implement the automation, tooling, and data infrastructure that turns GTM strategy into repeatable pipeline. You’ll work directly with Sales Leadership, Enablement, Marketing, and Solutions to remove friction, increase selling time, and scale outbound in a thoughtful way.

If you enjoy creating systems that make sales teams materially more effective, this role is for you!

What you’ll do:

• Build scalable outbound infrastructure, including account selection, sequencing, enrichment, and routing, aligned to ICP and vertical strategy
• Design and maintain automations and integrations across Salesforce and the GTM stack that eliminate manual work for AEs and SDRs
• Create and manage GTM Agents built in support of seller productivity and GTM execution
• Partner with Sales Leadership, Enablement, and Marketing to ensure systems reinforce how we sell
• Evaluate and implement new tools and light scripting (APIs, automation platforms) with scale and maintainability in mind

What we are looking for:

• 3–6 years in Sales Ops, RevOps, Growth Ops, or a GTM Engineering-style role
• Experience supporting enterprise or complex B2B sales
• Proven track record building outbound or pipeline automation
• Strong CRM fluency (Salesforce preferred)
• Experience with sequencing and enrichment platforms
• Comfortable working with structured data (SQL or similar is a plus)

Why join us?

• Real ownership from day one. Drive decisions, shape ideas and make them work.
• Your fastest learning years. Build alongside founders and VPs in a space that moves weekly.
• You'll have the opportunity to write and build what comes next.

Ready to Build the Future?

If this opportunity excites you, apply now!

ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX). 

Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.

Are you passionate about working directly with the customers on the technical implementation and integration of our solution?

You'll connect with the role if you enjoy...

• optimising e-invoicing and global supply chains by planning, coordinating and technically implementing e-invoicing and EDI projects on our cloud platform
• communicating worldwide with our partner companies, customers and their suppliers
• acting as the interface between our customers, their ERP System and our SaaS platform
• taking on new customers (after handover from Sales) and independently progressing your integration projects
• appearing as a sparring partner for our customers and solving their technical issues
• performing proactively to ensure each project’s success
• coordinating mappings for e-invoicing and EDI integration with the document engineering team for your integration projects
• encouraging the evaluation and implementation of new tools and processes for the project and managing the process

To connect with ecosio it is important to have…

• several years of work experience in e-invoicing and/or EDI
• experience with the integration of ERP import and export interfaces based on XML, CSV and IDocs
• experience with EDI onboardings, EDI service providers and Value Added Networks (VANs)
• experience with national e-invoicing mandates around the globe
• in-depth knowledge of typical EDI and integration formats like XML, EDIFACT, ANSI X12, and VDA as well as EDI protocols like AS2, OFTP2 or PEPPOL
• excellent communication skills in English and German
• know-how in project management, supply chain management and/or logistics
• strong organisational skills and enjoy working independently

By connecting with us you will experience...

• Our remote-first culture lets you work remotely from one of our designated countries
• Flexible working hours to suit your schedule and priorities
• Annual personal development budget to invest in conferences, courses, or career coaching
• Home office allowance to create a workspace that fits your needs
• Regular events and trips to connect, celebrate, and have fun with the team
• Workations of up to 90 days per year within the EU, combining travel and productivity
• Wellbeing support, including mental health resources and employee assistance programs
• Additional country-specific benefits based on your location

Sounds like a connection that works? Then apply now and we will get in touch soon!

As part of our hiring process at ecosio, we conduct standard background checks. You can find more information about them by clicking HERE.

Our mission is to build Connections That Work by fostering a diverse and inclusive team. We are committed to making everyone feel valued and empowered to contribute their unique skills, experiences and perspectives. And now we want to connect with you. 

According to the Austrian collective agreement, the minimum salary is 54.000 €/year. Of course, we are happy to offer much higher compensation based on qualifications and experience!

The Team:

You’ll join the Value Engineering team, a highly technical, strategic, customer-facing group that sits at the intersection of pre-sales, analytics, and transformation consulting. Value Engineers at Celonis are hands-on practitioners. They combine strong technical capability with consulting and stakeholder skills to guide customers through the full value journey — from first demo to long-term adoption and expansion.

The Role:

As an Applied AI Engineer (Pre-Sales) you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

The qualifications you need:

•  3+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, physics, engineering, mathematics or related fields, or equivalent work experience preferred.
• Hybrid working environment - 3 days per week at our central Milan offices.  

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

We are looking for a Sales Engineer to join our team, covering Italy and Spain. In this role, you will get hands-on experience applying the latest big data technologies to business use cases with companies whose names you hear and products you use every day. Our ideal candidate is comfortable learning new technologies and can explain their work to both technical and non-technical stakeholders. 

You will be operating as a Sales Engineer with a background in Data Science. Running your own opportunities (together with the opportunity team) while acting as a sparring partner, supporting your team with any in-depth Data Science challenges or conversations on their opportunities.

How you'll make an impact: 

• Qualify deals through collaboration with the Account Executive (AE), the Business Development Representative (BDR), and sales management.
• Conduct Discovery meetings and learn from the customer and the BDR about the customer's business requirements and technical environment.
• Articulate to the Opportunity Team and to the customer usage scenarios that illustrate the business value desired by the customer.
• Use Dataiku to demonstrate the business value articulated in the usage scenarios.
• Design projects and execute Dataiku demonstrations that clearly illustrate how to apply data science techniques within our software to deliver the required customer value.
• Plan and execute Proof-Of-Concepts (POC), and evaluations through coordination of resources and co-development of data science projects with our prospective customers. Lead the combined team to carry out the agreed-upon course of action to prove that Dataiku delivers the needed value better than our competitors.
• Answer questions and provide technical guidance to the customer's technical team regarding the demonstrated solution.
• Assist in sales pipeline building activities, including attendance at live and/or virtual trade shows and industry conferences, working with marketing and or partners on campaign design and execution and other activities specified by sales and pre-sales management.

What you'll need to be successful: 

• English - fluent; Spanish and Italian - fluent/native
• Strong natural and intellectual curiosity, especially around the application of technology to solve all kinds of problems
• Experience in the data science, analytics, or big data markets is preferred
• 5+ years of experience with predictive modelling and an understanding of relational data structures and SQL
• Programming in Python/R would be a bonus
• Experience working with cloud infrastructures (AWS, GCP, Azure) 
• Experience in Analytics/AI or other enterprise software
• Experience in technical pre-sales or other client-facing roles (consulting, etc.)
• Comfortable talking to all levels of customer teams from individual contributors to C-level executives, and/or a passion for public speaking

We are looking for a Sales Engineer to join our team, covering Italy and Spain. In this role, you will get hands-on experience applying the latest big data technologies to business use cases with companies whose names you hear and products you use every day. Our ideal candidate is comfortable learning new technologies and can explain their work to both technical and non-technical stakeholders. 

You will be operating as a Sales Engineer with a background in Data Science. Running your own opportunities (together with the opportunity team) while acting as a sparring partner, supporting your team with any in-depth Data Science challenges or conversations on their opportunities.

How you'll make an impact: 

• Qualify deals through collaboration with the Account Executive (AE), the Business Development Representative (BDR), and sales management.
• Conduct Discovery meetings and learn from the customer and the BDR about the customer's business requirements and technical environment.
• Articulate to the Opportunity Team and to the customer usage scenarios that illustrate the business value desired by the customer.
• Use Dataiku to demonstrate the business value articulated in the usage scenarios.
• Design projects and execute Dataiku demonstrations that clearly illustrate how to apply data science techniques within our software to deliver the required customer value.
• Plan and execute Proof-Of-Concepts (POC), and evaluations through coordination of resources and co-development of data science projects with our prospective customers. Lead the combined team to carry out the agreed-upon course of action to prove that Dataiku delivers the needed value better than our competitors.
• Answer questions and provide technical guidance to the customer's technical team regarding the demonstrated solution.
• Assist in sales pipeline building activities, including attendance at live and/or virtual trade shows and industry conferences, working with marketing and or partners on campaign design and execution and other activities specified by sales and pre-sales management.

What you'll need to be successful: 

• Being based or willing to relocate to Mialn, Italy
• English - fluent; Spanish and Italian - fluent/native
• Strong natural and intellectual curiosity, especially around the application of technology to solve all kinds of problems
• Experience in the data science, analytics, or big data markets is preferred
• 5+ years of experience with predictive modelling and an understanding of relational data structures and SQL
• Programming in Python/R would be a bonus
• Experience working with cloud infrastructures (AWS, GCP, Azure) 
• Experience in Analytics/AI or other enterprise software
• Experience in technical pre-sales or other client-facing roles (consulting, etc.)
• Comfortable talking to all levels of customer teams from individual contributors to C-level executives, and/or a passion for public speaking

The Opportunity

With so many organizations using Postman, we are looking for an exceptional Solutions Engineer to join our team & help us support the growth of our enterprise business. You will partner with our sales team to promote an API-first development culture, nurture customer relationships, and guide Postman users in leveraging our platform to build their APIs most effectively. Ideally, we are looking for someone who lives & breathes APIs, has experience in enterprise sales, is comfortable with JavaScript & is an expert Postman user already!

In addition to working with a product that customers already know and love, our sales, customer success, product, and engineering teams will support you well in this role.

What You’ll Do

• Help drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers
• Conduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to embrace Postman for their API lifecycle
• Handle Postman technical questions or objections & provide solutions or workarounds to address customer needs
• Understand deeply our customer workflows today & how they can adopt API-first development best practices
• Share customer feedback with appropriate teams & provide general customer advocacy
• Remain up-to-date with the competitive landscape, current trends, & challenges in the API market
• Create proof of concept integrations, tooling, & workflows as needed to support prospective customers
• Maintain & develop customer sandbox environments & best practices for working with the product
• Act as a technical intermediary between sales & other teams to best fit our customer needs

About You

• 8+ years of enterprise sales/solutions engineering experience
• 4+ years of software development experience
• 4+ API’s and Data platforms experience
• Bachelor's degree in Computer Science, a related field, or relevant work experience
• Remote work friendly, with the ability to travel up to 50%
• Loves teamwork & collaboration in a fast-paced environment
• Customer-facing experience & comfortable engaging all levels of technologists, including individual developers, QA, product, & engineering leaders
• Experience engaging senior management & executive audiences to convey Postman's value proposition
• Capable of forging deep, long-lasting relationships with Strategic customers
• Strong understanding of APIs, & experience with producing & consuming APIs across different domains
• Strong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle
• Comfortable with the enterprise SaaS sales process & common security concerns of cloud services
• Experience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.
• Excellent listener who seeks to understand what a customer is trying to achieve rather than pre-supposing solutions
• Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.
• Fast learner, excited & willing to learn new technology on an ongoing basis
• Excellent communication skills (presentation, verbal & written)

The Opportunity 

The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.

A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.

What You'll Be Doing

• Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
• Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
• Delivering product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
• Driving product conversations based on need and problems with customers
• Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

What Makes you a Great Fit:

• 5+ years of technical pre-sales experience
• Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
• You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
• You love solving technical challenges and thrive on bringing creative solutions to our customers
• You should have a technical mindset and a desire to grow technically. 
• Must be located in the Italy  

Bonus Points For:

• Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage 
• Experience with sales methodologies like MEDD(P)ICC is a plus

Compensation & Rewards 

In Italy, the OTE (On-Target Earnings) compensation range for this role is 107,250 - 128,000 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement.

You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward.

Join us in our quest to change how people work with data and make a better world!

The impact you will have: 

• Form successful relationships with clients throughout your assigned territory to provide technical and business value in collaboration with an Account Executive and the other cross-functional teams.
• Gain excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications.
• Contribute to building the Databricks technical through engagement at workshops, seminars, and meet-ups.
• Become a Big Data Analytics advisor on aspects of architecture and design.
• Support your customers by authoring reference architectures, how-tos, and demo applications.
• Develop both technically and in the pre-sales aspect with the goal of becoming an independently operating Sr.Solutions Engineer.

What we look for:

• Familiarity working with clients, creating a narrative, answering customer questions, aligning the agenda with important interests, and achieving tangible outcomes.
• Ability to independently deliver a technical proposition, identify customers' pain-points, and explain important areas for business value to develop a trusted advisor skillset.
• Experience diving deeper into solution architecture and design.
• Knowledgeable in a core Big Data Analytics domain with some exposure to advanced proofs-of-concept and an understanding of a major public cloud platform.
• Code in a core programming language such as Python, Java, or Scala.

Notes on mandatory requirements: 

• The location for the role must be in the Milan region (or within a commutable distance for a hybrid schedule). We might consider to hire someone based out of Rome.
• Fluency in Italian and English is required as a minimum.

Black Duck, the 2025 leader in Gartner’s Magic Quadrant for Application Security, is seeking an experienced Technical Account Manager (TAM) to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.

The Team

The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.

Our Culture

At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie.

Growth Opportunities

Joining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting-edge projects. You’ll expand your technical and leadership skills while helping customers transform their software development practices.

What You’ll Do

• Prioritize, Escalate, and Resolve technical product Issues
• Provide Industry Specific Compliance / Regulatory Guidance
• Role-specific training for developers, testers, product teams, and security administrators
• Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
• Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices
• Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
• Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes
• Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
• Foster community and knowledge-sharing across customer teams and internal stakeholders

You’ll Have

• Strong knowledge of application security, vulnerabilities, and open-source licensing
• Hands-on experience with CI/CD and DevOps tools
• Software development experience in languages like C/C++, Java, or C#
• Proven ability to influence and guide customers through technical transformation
• Excellent communication, relationship-building, and project management skills
• At least 7 years in a customer-facing technical role
• Ability to travel up to 25% as needed
• Bachelor’s degree in Computer Science, Engineering, or a related STEM field

Preferred Qualifications

• Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps
• Security certifications (e.g., CEH, CISSP, CSSLP)
• Experience with enterprise-scale web development and microservices
• MBA or Master’s degree in a technical or management field

Your Impact
As a highly personable, technically curious and enthusiastic Axon Sales Engineer, you consistently strive to be the trusted customer advisor for the value and technical aspects of Axon’s globally leading solutions. You will use your experience with Software as a Service (SaaS), on-premise software, networking, installation, configuration plus excellence in supporting highly impactful PoC’s to support us in our mission to Protect Life and Accelerate Justice. As a member of the Axon EMEA Sales Engineering Team the Sales Engineer supports the sales campaign to communicate the value of and deploy and support evidence capture devices, digital evidence management solutions SaaS and on-premise solutions to Public Safety Agencies across Southern Europe region. The Sales Engineer is a quota carrying, customer-facing front line role that facilitates and influences product enhancements and the deployment of Axon Enterprise’s products and solutions.

Location: Rome, Italy
Reports to: Sr Manager, Sales Engineering EU
Direct Reports: 0

• Support the technical and value aspects of the sales effort across territory which will include: impactful and compelling technical presentations, architecture design discussions, competitive displacement, proof-of-concept engagements, leading RFP/RFI responses, solution demonstrations and technical workshops with customers and partners
• Support the smooth transition of the sales opportunity into successful delivery by our Professional Services and/or Partner network.
• Consistently research, network and ideate to become the regional “go to” resource for future solution opportunities, product roadmap development and thought leadership
• Present and evangelise Axon technical & business value propositions at industry events
• Develop in-depth technical knowledge of AXON and domain expertise within technology subject area
• Document customer feature requests and issues, providing feedback to sales and product management
• Provide support to product Test and Evaluations
• Execute customer site assessments targeting technology infrastructure assessments
• Transfer industry, technical and product knowledge to customers and colleagues
• Proactively plan to prevent pre and post sales issues to shorten time to revenue

What You Bring

• A natural and enthusiastic aptitude for technology plus the ability to communicate its value using compiling and contextualised stories to anyone from any background
• Confidence to own and professionally drive customers to successful outcomes with Axon solutions.
• A “self starter” - ability to identify what tasks need your ownership and when you should collaborate.
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Willing to travel significantly (70%), some travel internationally
• Must have a valid Passport and Clean Driving License
• 8+ years experience as a Sales Engineer, Systems Engineer, Network Engineer or similar related field
• Knowledge and demonstrated operating experience in one or more of the following areas of specialisations: Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SAAS
• Strong understanding of CCTV systems, VMS, network technologies and IP stack (for example Genetec, Milestone, Avigilon, Ocularis, TCP/IP, DNS, DHCP, VLANS, firewalls, VPN gateways, proxies, etc.)
• High degree of technical knowledge in computing infrastructure components, data centers, and system support
• Experience in data integration and data analysis to support expanding product portfolio
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)
• Demonstrable experience of strong project management for successful PoC’s
• Fluent Native Italian and excellent English language skills essential
• Evidence of effectively adding value as a Global team member
• Evidence of working effectively remotely and independently
• Knowledge and experience implementing and managing relational database solutions, in-particular Microsoft/Azure SQL, an advantage
• Practical knowledge of SAN technologies (EMC, HP 3Par, etc.) an advantage

Benefits that Benefit You

• Competitive salary package
• Generous holiday allowance
• Private healthcare allowance
• Learning & Development programs
• Fun and engaging team events

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact
Are you ready to make your mark on the world and save lives? Does the thought of bridging the gap between citizens and public safety professionals excite you? Do you enjoy working with a team to develop new business in a market that is exploding? In a world where Public Safety is becoming an ever increasing challenge, we are building the future by bringing new technologies to the Public Safety arena. We are a company of passionate people with the noble mission: to protect life, protect truth, and make communities safer.

As the Regional Support Manager for Italy, you will be tasked with driving customer success and adoption of TASER® and Axon products and solutions, with the objective of grant a successful adoption and use of our technology for the Public Safety and adjacent sectors in the region. To accomplish this objective, you will be responsible for working with the Country Manager, the Sales and Engineer team, with the in-country partners and distributors to support our customers. Axon is seeking professionals that can work at the tactical level and drive a successful adoption through persistence and execution.

We are looking for a talented Regional Support Manager, to develop and serve our customers, making them more effective and successful. Italy is a country, within the large Axon Enterprise, where we are experiencing sustained growth and expansion. If you are a high performer, this could be your career breakout.

Your Day to Day

• Provide timely, professional technical support to customers via phone, email, and ticketing platforms
• Own and follow through on support cases, from intake to resolution, across Tier 1–3 complexity
• Lead onsite and remote installations of Axon hardware and software
• Deliver technical training and onboarding to customers and partners as part of product deployment
• Collaborate with local partners and distributors, supporting their technical readiness and field performance
• Maintain deep expertise across the Axon product ecosystem, tools, and implementation workflows
• Travel as needed (~40%) to support installations, escalations, training, and evaluations
• Document and escalate product issues, bugs, and field trends to Engineering and Product teams
• Support product evaluations (T&Es) with installation, configuration, and field testing
• Schedule and lead regular technical check-ins with assigned customers as needed
• Coordinate with internal teams (e.g. Sales, SEs, PMs) to proactively address customer needs and deployment blockers
• Adapt to evolving regional needs, occasionally supporting cross-functional or cross-team priorities (“Join Forces” model)

Basic qualifications

• 3+ years in a technical support, professional services, or field implementation role (e.g., RSM, IT Support, PSM)
• Strong technical knowledge in: Networking (TCP/IP, VLANs, DNS, DHCP, VPN, firewalls, proxies); Relational databases (e.g. SQL Server, PostgreSQL, MySQL); Infrastructure-as-a-Service (e.g. AWS, Azure); Digital video, mobile communications, embedded systems, IAM, SaaS
• Experience with computing infrastructure, system support, and data centers
• Confident in diagnosing and integrating complex IT systems, with strong troubleshooting skills
• Strong communicator in English and Italian, able to interface with technical and non-technical stakeholders
• Proficiency with MS Office, Salesforce, Trello, Slack, Quip, and ability to adopt new tools quickly
• Comfortable working independently and remotely; proactive and self-motivated
• Strong interpersonal skills and business acumen; able to collaborate across teams and levels
• Willing and able to travel up to 40% within region and abroad
• Legal right to live and work in Italy and travel internationally (visa responsibility may apply)
• Bonus: Understanding of software development, project tracking, or data analysis

Preferred Qualifications

• Prior military or law enforcement experience
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Service Management and /or Professional Services experience in the public safety or defence sector is an asset

Your Impact
Are you ready to make your mark on the world and save lives? Does the thought of bridging the gap between citizens and public safety professionals excite you? Do you enjoy working with a team to develop new business in a market that is exploding? In a world where Public Safety is becoming an ever increasing challenge, we are building the future by bringing new technologies to the Public Safety arena. We are a company of passionate people with the noble mission: to protect life, protect truth, and make communities safer.

As the Regional Support Manager for Italy, you will be tasked with driving customer success and adoption of TASER® and Axon products and solutions, with the objective of grant a successful adoption and use of our technology for the Public Safety and adjacent sectors in the region. To accomplish this objective, you will be responsible for working with the Country Manager, the Sales and Engineer team, with the in-country partners and distributors to support our customers. Axon is seeking professionals that can work at the tactical level and drive a successful adoption through persistence and execution.

We are looking for a talented Regional Support Manager, to develop and serve our customers, making them more effective and successful. Italy is a country, within the large Axon Enterprise, where we are experiencing sustained growth and expansion. If you are a high performer, this could be your career breakout.

Your Day to Day

• Provide timely, professional technical support to customers via phone, email, and ticketing platforms
• Own and follow through on support cases, from intake to resolution, across Tier 1–3 complexity
• Lead onsite and remote installations of Axon hardware and software
• Deliver technical training and onboarding to customers and partners as part of product deployment
• Collaborate with local partners and distributors, supporting their technical readiness and field performance
• Maintain deep expertise across the Axon product ecosystem, tools, and implementation workflows
• Travel as needed (~40%) to support installations, escalations, training, and evaluations
• Document and escalate product issues, bugs, and field trends to Engineering and Product teams
• Support product evaluations (T&Es) with installation, configuration, and field testing
• Schedule and lead regular technical check-ins with assigned customers as needed
• Coordinate with internal teams (e.g. Sales, SEs, PMs) to proactively address customer needs and deployment blockers
• Adapt to evolving regional needs, occasionally supporting cross-functional or cross-team priorities (“Join Forces” model)

Basic qualifications

• 3+ years in a technical support, professional services, or field implementation role (e.g., RSM, IT Support, PSM)
• Strong technical knowledge in: Networking (TCP/IP, VLANs, DNS, DHCP, VPN, firewalls, proxies); Relational databases (e.g. SQL Server, PostgreSQL, MySQL); Infrastructure-as-a-Service (e.g. AWS, Azure); Digital video, mobile communications, embedded systems, IAM, SaaS
• Experience with computing infrastructure, system support, and data centers
• Confident in diagnosing and integrating complex IT systems, with strong troubleshooting skills
• Strong communicator in English and Italian, able to interface with technical and non-technical stakeholders
• Proficiency with MS Office, Salesforce, Trello, Slack, Quip, and ability to adopt new tools quickly
• Comfortable working independently and remotely; proactive and self-motivated
• Strong interpersonal skills and business acumen; able to collaborate across teams and levels
• Willing and able to travel up to 40% within region and abroad
• Legal right to live and work in Italy and travel internationally (visa responsibility may apply)
• Bonus: Understanding of software development, project tracking, or data analysis

Preferred Qualifications

• Prior military or law enforcement experience
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Service Management and /or Professional Services experience in the public safety or defence sector is an asset

Your Impact
Are you ready to make your mark on the world and save lives? Does the thought of bridging the gap between citizens and public safety professionals excite you? Do you enjoy working with a team to develop new business in a market that is exploding? In a world where Public Safety is becoming an ever increasing challenge, we are building the future by bringing new technologies to the Public Safety arena. We are a company of passionate people with the noble mission: to protect life, protect truth, and make communities safer.

As the Regional Support Manager for Italy, you will be tasked with driving customer success and adoption of TASER® and Axon products and solutions, with the objective of grant a successful adoption and use of our technology for the Public Safety and adjacent sectors in the region. To accomplish this objective, you will be responsible for working with the Country Manager, the Sales and Engineer team, with the in-country partners and distributors to support our customers. Axon is seeking professionals that can work at the tactical level and drive a successful adoption through persistence and execution.

We are looking for a talented Regional Support Manager, to develop and serve our customers, making them more effective and successful. Italy is a country, within the large Axon Enterprise, where we are experiencing sustained growth and expansion. If you are a high performer, this could be your career breakout.

Your Day to Day

• Provide timely, professional technical support to customers via phone, email, and ticketing platforms
• Own and follow through on support cases, from intake to resolution, across Tier 1–3 complexity
• Lead onsite and remote installations of Axon hardware and software
• Deliver technical training and onboarding to customers and partners as part of product deployment
• Collaborate with local partners and distributors, supporting their technical readiness and field performance
• Maintain deep expertise across the Axon product ecosystem, tools, and implementation workflows
• Travel as needed (~40%) to support installations, escalations, training, and evaluations
• Document and escalate product issues, bugs, and field trends to Engineering and Product teams
• Support product evaluations (T&Es) with installation, configuration, and field testing
• Schedule and lead regular technical check-ins with assigned customers as needed
• Coordinate with internal teams (e.g. Sales, SEs, PMs) to proactively address customer needs and deployment blockers
• Adapt to evolving regional needs, occasionally supporting cross-functional or cross-team priorities (“Join Forces” model)

Basic qualifications

• 3+ years in a technical support, professional services, or field implementation role (e.g., RSM, IT Support, PSM)
• Strong technical knowledge in: Networking (TCP/IP, VLANs, DNS, DHCP, VPN, firewalls, proxies); Relational databases (e.g. SQL Server, PostgreSQL, MySQL); Infrastructure-as-a-Service (e.g. AWS, Azure); Digital video, mobile communications, embedded systems, IAM, SaaS
• Experience with computing infrastructure, system support, and data centers
• Confident in diagnosing and integrating complex IT systems, with strong troubleshooting skills
• Strong communicator in English and Italian, able to interface with technical and non-technical stakeholders
• Proficiency with MS Office, Salesforce, Trello, Slack, Quip, and ability to adopt new tools quickly
• Comfortable working independently and remotely; proactive and self-motivated
• Strong interpersonal skills and business acumen; able to collaborate across teams and levels
• Willing and able to travel up to 40% within region and abroad
• Legal right to live and work in Italy and travel internationally (visa responsibility may apply)
• Bonus: Understanding of software development, project tracking, or data analysis

Preferred Qualifications

• Prior military or law enforcement experience
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Service Management and /or Professional Services experience in the public safety or defence sector is an asset