Quality Assurance Jobs in Ireland.
All active Quality Assurance roles based in Ireland.
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
What you’ll do
As an Engagement Manager at Stripe, you will drive Stripe’s future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions.
Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe’s proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe’s solutions rapidly while delivering immediate impact and measurable value.
Responsibilities
- Own all facets of the relationship with the User - Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe’s most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making.
- Accelerate time to value - Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe’s products into the user’s application/technical architecture, test and change management strategies and transformation timelines.
- Deliver Program / Project Management expertise & innovation - Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe’s products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and it’s associated tools, templates and processes
- Manage scope, time, cost and quality - The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes.
- Mitigate and Manage risk - Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe’s Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities.
- Provide Program / Project Governance - Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the User’s assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan
- Close out the project - Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support
- Engage as part of a thriving internal Engagement Management Community - Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our Users through high impact and complex implementations of Stripe’s payment infrastructure
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience working with enterprise level strategic users on on complex technology or business transformation programmes with a track record of top performance or a related field
- Ability to understand complex business requirements and craft tailored solutions
- Ability to quickly learn and explain technical concepts to Stripe’s largest Users in a way which they will understand. Some may be deeply technical. Others may be more business focussed, so you’ll need to talk to Users in a language they can understand
- Proven program management skills and experience
- Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working
- Ability to recognize repeated user-facing issues and build scalable solutions
- Superior verbal and written communication skills
- Ability to operate independently in a highly ambiguous and fast-paced environment
- Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the User side to drive towards an agreed outcome
- Experience in working with or in complex Enterprise organizational and decision making structures
- An ability to work collaboratively with and influence Stripe’s Product and Engineering teams to advocate for our Users and continuously shape the forward roadmap of Stripe’s applications
- Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive programme clarity, alignment and outcomes
Preferred qualifications
- This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment.
- Industry certifications to ensure project success. Typical certifications include:
- Certified ScrumMaster
- PMP or PRINCE2 Certification
- Prior experience in the payments industry
- A familiarity with the integration and testing of APIs
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly.
What you’ll do
As the Global Sanctions Lead, you will own and evolve an established sanctions function across geographies. You will be responsible for leading regional teams, driving the next phase of sanctions transformation, and partnering with Engineering and Product to modernize how sanctions operations work at Stripe.
Responsibilities
- Lead and develop sanctions managers and analysts across regions, ensuring investigative quality, consistency, and throughput at scale
- Own the strategic direction of Stripe's global sanctions program, screening coverage, alert logic, escalation frameworks, and quality assurance
- Drive the sanctions transformation roadmap, identify where manual workflows and vendor tooling are limiting scale, and lead the shift toward automation and smarter detection
- Partner with Engineering and Product as a genuine co-designer, translate sanctions requirements into tooling inputs, challenge screening logic, and lead operational readiness for new capabilities
- Ensure every process and system change is built with audit trails, explainability, and examiner-readiness by design; lead the function through regulatory exams and supervisory inquiries
- Serve as the senior escalation point for complex casework
- Maintain deep awareness of evolving sanctions regulations globally (OFAC, EU, HMT, UN, and others) and translate changes into program requirements ahead of deadlines
- Report on sanctions program health, emerging typologies, and team performance to senior leadership
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- At least 10 years of experience in sanctions compliance or financial crimes, with senior leadership experience managing cross-regional teams
- Deep expertise in major global sanctions regimes (OFAC, EU, HMT, UN) and sanctions screening methodologies
- Proven track record of improving sanctions program operations
- Experience evaluating or transitioning sanctions tooling, including vendor platforms and in-house or automated solutions
- Ability to partner credibly with Engineering and Product on tooling design, screening logic, and workflow automation
- Effective communicator across audiences, regulators, senior leadership, and engineering teams
- Experience with sanctions screening platforms and familiarity with AI-assisted screening tools
Preferred qualifications
- CAMS or equivalent certification
- Background handling regulatory examinations or voluntary self-disclosure processes
- Experience at a global payments platform or fintech at scale
Ready to apply?
Apply to Stripe
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the largest and most influential platforms on the internet.
As Reddit continues to scale globally, reliability and performance are more critical than ever. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.
We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.
This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can influence engineering culture across the organization.
What you’ll do:
- Lead Reliability Engineering for User Experience
- Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences.
- Architect for Scale
- Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning.
- Reduce Operational Risk
- Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
- Drive Automation
- Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails
- Incident Management
- Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented.
Influence Engineering Standards
- Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.
Mentor and Multiply Impact
- Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.
What We’re Looking For
- 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
- Strong collaboration and communication skills with the ability to influence technical direction across teams.
- Strong experience supporting high traffic, user facing production environments.
- Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
- Experience designing highly available systems with strong operational and reliability practices.
- Strong programming skills in languages such as Go, Python, or similar.
- Strong understanding of observability systems including metrics, logging, tracing, and alerting.
- Experience improving reliability through SLOs, automation, incident management, and performance optimization.
- Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.
Nice to Have
- Experience operating systems at internet scale traffic volumes.
- Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
- Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
- Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
- Contributions to open source software or participation in technical communities.
- Experience leading large scale incident response and operational transformation initiatives.
Why Join Reddit?
You’ll help shape the reliability and performance of one of the internet’s largest platforms, influencing experiences used by millions of people every day. This is an opportunity to solve deeply complex engineering problems at massive scale while helping define the future of reliability engineering for a modern consumer platform.
Benefits
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Private Medical, Dental, and Vision Benefits
- Personal Retirement Savings Account with matching contribution
- Cycle to Work and Tax Saver schemes
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Ready to apply?
Apply to Reddit
QA Automation Engineer
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This role is responsible for ensuring the quality, performance, and reliability of Adobe Experience Manager (AEM) applications through a combination of manual and automated testing. You will work closely with cross-functional teams in an agile environment to validate new features and support scalable, secure product development. The position plays a key role in delivering high-quality releases by identifying defects, improving test coverage, and contributing to continuous integration practices.
What you'll be doing:
- Design, create and execute manual and automated test plans and scripts to test the functionality and performance of AEM (Adobe Experience Manager) sites
- Solving complex business problems while ensuring the product is highly scalable, secure, and performant
- In depth, functional, regression, and performance testing of new or enhanced features in the application.
- Work in an agile and highly collaborative environment with our globally distributed engineering teams, architecture, product management, quality assurance, and operations.
- Keen on delivering high quality and low to zero defect releases
- Responsible to analyze, report, and monitor software defects and performs re-testing
- Share knowledge with the team through training, defect documentation and by facilitating meetings
- Exposure on various Test Automation Frameworks.
- Develop and execute Automated testing scripts using Java, Selenium WebDriver, Applitools, Cucumber, etc.
- Experience in setting up Jenkins and configuring it with Maven to aid Continuous Integration/Development
What we're looking for:
- BSc/MSc or equivalent in Computer Science or related field. You must show a combination of technical skills, and a strong product development background.
- 3+ years of experience as a Quality Assurance Engineer
- 3+ years of experience in designing, developing, and executing test plans and test scripts
- 3+ years of experience in Adobe Experience Manager and related Adobe products.
- At least 2 years of test automation experience on Java and Selenium
- Excellent written and verbal communication skills.
- Experienced in testing and supporting Web and Mobile applications
- Responsible for creating an end-to-end test plan and executing the test cases.
- Technical ability to triage issues and defects in the project JIRA board.
- Having experience in Web Applications (REST APIs), Postman, knowledge of XML, X-path.
Preferred Qualities
- Understanding of the Gaming industry is a plus
- Knowledge of AEM, CRXDE or another comparable CMS tool
- Proficiency in Test Case and Defect Management tools, such as JIRA, Wrike, QTest and Github
- Organized self-starter with drive and commitment
- Demonstrable ability to prioritize work and manage multiple demands
- Passionate about gaming and video game culture
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Senior Software Engineer, Geospatial Data
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The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes.
The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change.
One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines.
That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid.
Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good.
Join us to help us build a more resilient world together.
Role & Team
As a Senior Engineer, you will have a direct impact on the development of core geospatial products and internal data-processing and annotation tools at Overstory.
Your breadth of skills will allow you to set a technical vision for the development of the web applications, ETL pipelines, and backend services owned by these teams.
You’ll partner with product managers, external resources, and your team members to execute this vision.
Time zone requirement: Europe (GMT/WET, CET, EET) and North America (NST, AST, EST, CST, MST, PST)
What You’ll Do
- Explore best practices to combine coding agents with software craftsmanship and teach other engineers these practices
- Optimize the orchestration of several object detection and image alignment models
- Design and maintain robust data and feature pipelines for millions of geospatial entities
- Contribute to the technical vision for the development of our internal annotation and QA web applications
- Work closely with your Product Manager to discover and propose new products to solve use cases such as anticipating the impact of an outage at a particular locatio
Skills & Experience
- 5+ years of experience as a senior software engineer
- Skilled in designing ETL pipelines with near-real-time orchestration, in Python.
- Strong background building and maintaining scalable web-applications with React, FastAPI, PostgreSQL
- Experience with XP practices such as TDD or trunk based development. The team would be new to these practices
- Strong communication skills and ability to explain complex technical concepts to various audience
Nice To Have
- Experience with the Geospatial ecosystem such as PostGIS, Geopandas or Deck.GL
- Experience with Dagster, Airflow or similar orchestration frameworks
- Experience with building web-applications tailored for repeatable human or agentic workflows
- Experience working in B2B, in particular with electrical utilities
Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.
What We Offer
- Competitive, location-specific compensation and benefits
- Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
- Home office stipend, coworking and ongoing education budgets
- A company culture that genuinely embodies each of our core values
- To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis
About Our Team
We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team and at last count we speak fourteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, and Danish.
We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada. We gather once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration.
Diversity & Inclusion
The climate crisis is a human crisis that requires diverse perspectives to solve.
We place enormous value on diversity and believe that the best ideas emerge when people with different backgrounds and experience work together. We remain committed to scaling a team that reflects the communities we serve, and strive to uphold equitable and inclusive practices across every aspect of our business. We are responsible for creating and maintaining a culture where everyone - regardless of background - has a voice in building a sustainable future.
Our Values
Tackling the climate crisis is our greatest mission.
We act with urgency.
Our curiosity fuels our growth.
We recognize that change is constant, and we find joy and power in exploration.
We’re rooted in diversity.
Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences.
We care for each other.
We love the power of machines but we nurture each other as humans.
Trust is fundamental.
We assume the best in everyone, and we share ideas openly so that we have a positive impact.
_________________________________
Use of AI in Our Hiring Process
We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. All hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.
Ready to apply?
Apply to Overstory
At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.
Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.
About this role…
Flipdish in Argentina is expanding its team of Customer Support Agents, responsible for ensuring a seamless customer experience. This remote role, focuses helping our mandarin customers in providing excellent customer support.
Key Responsibilities:
Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution.
Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills.
Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs.
Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up.
Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement.
Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers.
Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets.
Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions.
We're looking for:
- Relevant experience in Mandarin/Chinese speaking roles.
- A focus on delivering great customer experiences.
- Strong organisational and problem-solving skills.
- Technical troubleshooting proficiency.
- Fluency in Mandarin
🦄 About Flipdish
We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.
We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.
🙈Don’t be shy. Apply.
We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.
We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.
Ready to apply?
Apply to Flipdish
Customer Support Agent (Mandarin Fluency)
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At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.
Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.
About this role…
Flipdish is expanding its team of Customer Support Agents, responsible for ensuring a seamless customer experience. This role, based in our Dublin office, focuses helping our mandarin customers in providing excellent customer support.
Key Responsibilities:
Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution.
Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills.
Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs.
Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up.
Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement.
Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers.
Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets.
Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions.
We're looking for:
- Relevant experience in Mandarin/Chinese speaking roles.
- A focus on delivering great customer experiences.
- Strong organisational and problem-solving skills.
- Technical troubleshooting proficiency.
- Fluency in Mandarin
🦄 About Flipdish
We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.
We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.
🫀Our culture
At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.
Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.
We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.
We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!
So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.
🙈Don’t be shy. Apply.
We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.
We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.
Ready to apply?
Apply to Flipdish
French Financial Translator
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Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
Due to the rapid growth and expansion of our business activities in various markets, we have the following full-time opening for an experienced, motivated, and technology-oriented individual for a French Financial Translator (English to French and vice versa).
Responsibilities:
We are looking for a professional translator with a strong focus on economics and finance, and the ability to work efficiently and independently to meet tight deadlines in a fast-paced environment while keeping a strong sense of team collaboration. In this position you will be required to:
- Translate a variety of content, such as website, account application, trading apps (IBKR Desktop, Client Portal, IBKR Mobile), etc.
- Translate client communication emails, bulletins, and announcements
- Translate FAQs and User guides
- Glossary and TM maintenance
- Perform quality assurance on existing translations (proofread and edit)
- Document processing
Qualifications:
- Native French speaker
- Proficient in English
- MA or BA degree in Translation or related discipline
- Excellent written and oral communication skills
- CAT tool daily operation experience is a requirement (configuration and advanced use is a plus)
- Experience with the use of AI technology in an auxiliary function for translation is a strong advantage
- Minimum 3 years relevant experience with a financial institution, or translating finance-related content
- Knowledge of basic trading terms; familiarity with technical and marketing translation
- Proven time-management and organisational skills
- Personality: Self-confident, open, flexible, and able to work independently in a team-oriented environment
Ready to apply?
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Legal Counsel
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Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
Interactive Brokers Ireland Limited (IBIE), one of Ireland’s leading investment firms, is seeking a talented solicitor or barrister to join our team as Legal Counsel.
This role offers the opportunity to work across a diverse range of legal and regulatory matters in a fast-paced, technology-driven environment. It is ideally suited to someone with three to five years' post-qualification experience with a background in financial services regulation and who thrives in a collaborative, fast paced can-do environment.
The successful candidate will be part of the IBIE Legal team based in the Dublin office but will interact daily with the wider Interactive Brokers’ (IBKR) Global and European legal and compliance teams.
Responsibilities include but are not limited to:
- Providing day-to-day legal advice to internal stakeholders across the business on a broad range of legal and regulatory matters.
- Advising on the design and roll-out of new products, services and business offerings, including advising on cross-border business activities, passporting arrangements and applicable conduct of business rules.
- Reviewing, drafting and negotiating customer-facing contractual agreements, disclosures, account documentation and website materials.
- Reviewing, drafting and negotiating commercial agreements with institutional clients and counterparties.
- Assisting with regulatory inquiries from the Central Bank of Ireland and other EU regulatory authorities, as well as EU and worldwide exchanges.
- Liaising and engaging with external legal advisers.
Skill and Qualifications:
- A qualified lawyer (solicitor or barrister) with 3-5 years of experience at a law firm, financial institution, financial services regulatory agency, exchange, broker-dealer or technology company.
- Excellent academic background with a strong foundation in legal analysis and reasoning.
- Excellent oral and written communication skills with the ability to outline complex matters in a simple, logical and concise manner.
- The ability to work effectively as part of a team and to build strong working relationships with colleagues across different functions and jurisdictions.
- A positive, can-do attitude, willingness to proactively problem solve and a commitment to delivering high-quality work.
Location:
North Dock One, 91/92 North Wall Quay, Dublin D01 H7V7 (4 days in office, 1 day remote per week)
Benefits:
- Competitive salary commensurate with experience.
- Performance-based discretionary cash and stock bonus scheme.
- Medical Insurance (including dependants).
- Group Life Assurance.
- Group Income Protection.
- Group pension scheme.
- Hybrid working model.
- Daily company subsidised lunch and healthy snack options throughout the day (when working in-office).
- Corporate events.
- Tax Saver Commuter & Cycle to Work scheme.
Other Terms and Conditions:
- Candidates are on a probationary period of 6 months from the date of joining.
- Candidates must have a UK or EU passport or a qualifying work permit/residency to work in Ireland.
Ready to apply?
Apply to Interactive Brokers
About Flipdish
At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by giving them the tools to run and grow their business on their terms.
We build technology that is powerful, but simple to use, backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple.
About the role
Due to our continued growth, Flipdish is seeking a React Native developer to join our global engineering team. Our main goal is to provide our clients with groundbreaking mobile applications enabling online ordering and increased loyalty for our clients.
The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for technology and be willing to take on new challenges and input to the company’s growth.
What you’ll own
- Be hands on developing our mobile applications and Kiosk
- Fix issues in existing/legacy code
- Resolve both technical and product issues
- Own and maintain CI/CD pipelines for automation of testing and builds
- Design, develop, and implement automated systems for seamless app setup and deployment
- Be the QA of your own work and that of team mates
- Understand our customers and their requirements
- Work with a PM and TL to ensure accurate delivery of features
What success looks like
In your first 3 months, you will:
- Be hands on developing our mobile applications and Kiosk
- Fix issues in existing/legacy code
- Resolve both technical and product issues
- Be the QA of your own work and that of team mates
- Work with a PM and TL to ensure accurate delivery of features
By 6 months, you will:
- Own and maintain CI/CD pipelines for automation of testing and builds
- Design, develop, and implement automated systems for seamless app setup and deployment
- Understand our customers and their requirements
Key responsibilities
Mobile app development & delivery
- Be hands on developing our mobile applications and Kiosk
- Work with a PM and TL to ensure accurate delivery of features
- Understand our customers and their requirements
Quality & issue resolution
- Fix issues in existing/legacy code
- Resolve both technical and product issues
- Be the QA of your own work and that of team mates
Automation & CI/CD
- Own and maintain CI/CD pipelines for automation of testing and builds
- Design, develop, and implement automated systems for seamless app setup and deployment
Our expectation
- Challenge poor decisions and propose better ways of working
- Constructive challenge is a responsibility
- Prioritising harmony over truth or progress is a failure of responsibility
About you
- 5+ years commercial experience developing mobile apps in React Native
- Hands-on experience with automated testing frameworks
- Great communication in English, both verbal and written
- Excellent problem solving skills, with the ability to dig in to issues and come up with appropriate solutions
- Have the ability to take ambiguous requirements and work with the team to refine them into development items
- Solid understanding of performance requirements on mobile devices
- Not a stranger to product / user centric ways of thinking about software projects
- Work well both on your own, and as part of a team
- Embrace AI in your daily work routine!
This role may not suit you if
- You prefer highly structured environments with little ambiguity
- You are uncomfortable challenging ideas or being challenged
- You prefer narrow scope roles over broad ownership
What you get
- Equity
- Hub model – blend of office and home working
- 25 days holiday + bank holidays
- Healthcare coverage
- Team meet-ups and company events
Our culture
- We value clarity, ownership and high standards
- We expect people to challenge ideas and improve how we work
- We focus on output and impact, not time spent
- We support growth, but expect people to take responsibility for it.
Don’t be shy. Apply.
We know not everyone will meet every requirement. If this role sounds like something you’d be good at, we’d like to hear from you.
Ready to apply?
Apply to Flipdish
Software Engineer
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM
The Voyager team in Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.
ABOUT THE ROLE
We are seeking a Software Engineer to join our Software team in Dublin. This role will involve working on a range of projects including low-power compute modules, Baseboard Management Controllers (BMC), and IP routers. Candidate will be working on Linux-based embedded OSes, embedded applications and BSPs. An ability to learn new technologies quickly and a desire to work in challenging technical roles are key requirements. Anduril has a collaborative culture with plenty of opportunities for ownership. As a member of the team, your decisions today will have a large impact on the company now and into the future, as well as on our customers.
Key Responsibilities
- Develop high-quality software solutions based on technical requirements
- Collaborate with cross-functional teams to define, design, and ship new features
- Maintain existing codebase and troubleshoot issues as they arise
- Participate in code reviews to ensure best practices are being followed
- Collaborating with development and QA teams using SCRUM/Agile methodologies
Required Qualifications and experience
- Minimum 3 years relevant previous experience
- Bachelor's degree in Computer Science or related field
- Proficiency in multiple programming languages; Python, C/C++, Bash/Shell scripting
- Strong understanding of software development lifecycle
- Good Networking knowledge - IPv4/IPv6, NAT, VPN
- Experience working with virtualisation and container technologies e.g. KVM, Docker.
- Experience with underlying linux systems such as systemd, dbus, linux network stack.
- Experience with software development for linux
- Strong problem-solving skills
- Excellent communication skills
- Ability to document work clearly
- Ability to work independently with minimal supervision
Preferred Qualifications
- Experience with build tools like yocto or buildroot
- Experience with kernel debugging.
- GDB experience.
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
- Matched pension contributions up to 10%
- An annual contribution toward your private health insurance for you and your dependents.
- Income Protection: Anduril covers life and disability insurance for all employees.
- Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
- Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
- Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
- Professional Development: Annual reimbursement for professional development
- Commuter Benefits: Company-funded commuter benefits based on your region.
- Relocation Assistance: Available depending on role eligibility.
- Free car parking
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
We’re hiring an Editor/Videographer to help shape how the world sees Fin, Intercom’s AI Customer Agent. As video becomes central to Intercom’s Mindshare strategy, this role will play a key part in scaling the quality and velocity of the stories we publish across Advocacy, Product Marketing, Product, and Events.
You’ll bring Fin to life through modern product and customer marketing stories, demos, explainers, event coverage, social clips and demand gen content. You’ll collaborate with cross-functional partners to turn complex ideas into simple, human, visual stories that resonate with the audiences shaping the future of AI-powered customer experience.
This is an opportunity to join as the team grows and contribute meaningful craft to a content engine that shapes how the industry understands Fin, the next generation of AI Customer Agents, and the change they represent.
Intercom’s video team sits at the heart of our Mindshare efforts. We create clear, compelling stories that explain how Fin works and show the impact it delivers for customers. Our mission is to help people understand the value of AI Customer Agents through straightforward, relatable, high-quality content.
As an Editor/Videographer, you will work across edits, studio, and location shoots. You will collaborate closely with the rest of the Content team, Product, Product Marketing and Events teams to support product launches, customer storytelling, and major industry moments. You will join a high-velocity environment where clarity matters more than complexity and where experimentation with new formats is encouraged.
What will I be doing?
- Capture, edit and creatively craft customer stories, demos, explainers, event footage, social clips and demand gen content, delivering clarity, quality, and strong narrative flow
- Set up multi-camera studio shoots including camera operation, teleprompter, lighting, and audio to capture clean, reliable footage
- Film interviews and capture B-roll on location in client offices and at events, adapting quickly to different environments and setups
- Deliver polished edits in multiple aspect ratios (16:9, 1:1, 9:16), optimised for each platform’s requirements
- Repurpose longer video and non-video content into engaging video assets, using strong editorial judgment to identify the most compelling moments
- Ensure edits reflect Intercom’s visual style and brand standards, utilising and adhering to a visual system created by our Intercom Creative Studio team
- Apply platform-native and audience informed storytelling principles (hooks, pacing, structure, early clarity)
- Experiment with new formats and AI-assisted workflows to help evolve our storytelling and contribute to a culture of continuous creative improvement
What skills do I need?
- Excellent editing skills with a strong sense of pacing, structure, narrative clarity, and social-first storytelling
- Proficiency in Adobe Premiere Pro, with openness to leveraging new editing tools such as Descript where they add value
- Confident camera operation using mirrorless or DSLR cameras in both studio and on-location environments
- A refined creative sensibility with strong visual taste and an instinct for what makes a moment engaging
- Strong sense of rhythm and musicality, able to select music that enhances tone, emotion, and narrative flow
- Solid audio recording ability including mic setup and monitoring
- Ability to perform audio post-production work in Adobe Audition or similar
- Basic After Effects skills for updating templates and incorporating motion into edits
- Highly organised with strong file-management discipline including clean project structures, version control, and reliable backups
- Proficient using Frame.io for video review and feedback
- Able to self-manage day-to-day work while collaborating closely with the wider video team
- Confident collaborating with cross-functional partners across Advocacy, Product Marketing, Product, and Events
- An avid curiosity for new technologies, particularly judicious use of AI in the creative process
Bonus skills & attributes
- Experience running live-stream productions using an ATEM switcher workflow or similar
- Basic colour grading in Premiere or DaVinci Resolve
- Working knowledge of Riverside or similar for remote and async recordings
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Ready to make a difference by utilizing your talents? Join a team driven by a mission to help patients, and a culture focused on developing medical device and diagnostic solutions.
Surmodics is pursuing highly differentiated medical devices that are designed to address unmet clinical needs and engineered to the most demanding requirements. This key growth strategy leverages the combination of the Company’s expertise in proprietary surface technologies, along with enhanced device design, development and manufacturing capabilities. The Company mission remains to improve the detection and treatment of disease.
Job Summary
The Production Operator as a member of the production team is responsible for performing a variety of production assembly operations, rotating through the production/manufacturing area and producing finished product in accordance with appropriate procedures and standards. This role is based in our facility in Ballinasloe, Co. Galway and the working week is a 4 day compressed week from Monday to Thursday.
Responsibilities
- Meet required production outputs in terms of quality and quantity ensuring customer expectations are met.
- Follow written instructions in full while performing all tasks ensuring that all paperwork is completed and signed off appropriately.
- Complete all required documentation accurately, clearly, and completely in line with specific procedures and GMP & GDP standards.
- Train on multiple steps and rotate between tasks as required/directed.
- Integrate into the production team, exercise a high level of attention in performing all tasks.
- Contribute improvement ideas and participate in continuous improvement activities.
- Check products passing through workstations on the production line to confirm they are properly assembled, highlight and remove any defective products.
- Set up equipment and operate test equipment on line.
Experience and Qualifications
- Pass leaving cert, ideally with previous experience in a regulated production environment.
Competencies and Attributes
- Must be able to accurately follow work instructions and procedures.
- A good team player who works well in a small team environment.
- Attention to detail is essential in the performance of all duties.
- Good interpersonal skills, builds effective relationships with employees in other Dept’s, i.e. Technicians and Engineers.
- A self-starter takes initiative in the performance of their duties.
- Gradually gains more knowledge of the regulatory environment in which the business operates.
What Surmodics offers:
We offer competitive rewards & compensation to meet the needs of our employees, and this includes:
- Competitive Salary Package
- 4 day working week
- Life assurance cover
- Recognition Awards
- Career advancement opportunities
Surmodics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity, national origin, disability, civil status or members of traveller communities.
Ready to apply?
Apply to Surmodics
Operations Associate (Part-Time) - Grafton Street
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WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Objective
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Support other areas of the business, including Sales & Service and Cashier, as needed
Operations Associate Qualifications
- Preferred prior work experience in a client-centric, sales & operational environment
- Passion for customer service and delivering exceptional experiences
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Operations Associate Schedule
All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Objective
The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Support other areas of the business, including Sales & Service and Cashier, as needed
Operations Associate Qualifications
- Preferred prior work experience in a client-centric, sales & operational environment
- Passion for customer service and delivering exceptional experiences
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
- Aligns with and embodies ALO's Guiding Principles
- Proof of right to live and work in the UK
Operations Associate Schedule
Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
#LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OBJECTIVE
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.
RESPONSIBILITIES
Sales & Service Leader
- Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
- Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
- Continue to build the client relationship daily with our customers
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
- Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
Business Partner
- Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
- Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
QUALIFICATIONS
- Prior leadership experience experience in retail or related industry
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Agile with the ability to handle multiple tasks in a changing environment
- Highly Motivated by driving business in a fast-paced, innovative environment
- Business owner mindset with an entrepreneurial spirit
- Independent work ethic, time management skills, and personal accountability
- Aligns with and embodies ALO’s Guiding Principles
- Seniority Level: Mid-Senior level
Sales & Service Manager Schedule
The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
#LI-JJ1
#LI-4
#li-onsite
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
- Ensure engagement with customers and provide a friendly and easy to shop environment
- Continue to build the client relationship daily with our customers
- In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
- Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
- Leverages company tools, incentives, and strategies to support meeting store goal
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Educates guests and staff on our product, community and culture
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
- Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
- Support other areas of the business, including Sales and Cashier, as needed
Sales Associate Qualifications
- Preferred prior work experience in a client-centric, sales environment
- Passion for customer service and delivering exceptional experiences
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Aligns with and embodies ALO's Guiding Principles
- Proof of right to live and work in the country from start of employment
Sales Associate Schedule
All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
#LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
- Ensure engagement with customers and provide a friendly and easy to shop environment
- Continue to build the client relationship daily with our customers
- In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
- Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
- Leverages company tools, incentives, and strategies to support meeting store goal
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Educates guests and staff on our product, community and culture
- Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
- Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
- Support other areas of the business, including Sales and Cashier, as needed
Sales Associate Qualifications
- Preferred prior work experience in a client-centric, sales environment
- Passion for customer service and delivering exceptional experiences
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
- Aligns with and embodies with ALO's Guiding Principles
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Proof of right to live and work in the UK
Sales Associate Schedule
The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
#LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
Manager I, Expert Insights - ECS
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About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About the Team:
At Tegus by AlphaSense, we work directly with some of the world’s most well-respected institutional investors, corporations, and consultancies each day by providing real-time industry experts so they can make investment decisions faster. We are persistent, have a strong work ethic, and make decisions with our customers top of mind.
Join a dynamic and results-oriented team responsible for overseeing the day-to-day operations of our Expert Call Services.
About the Role:
The Manager I, Expert Insights - ECS will be responsible for coaching Analysts on achieving and exceeding their monthly call quotas and providing exceptional service in a fast-paced, high-energy, and collaborative environment.
This person will also coach Client Research Managers (CRMs) to identify opportunities in order to increase engagement and call volume within their customer base in a high-energy and collaborative environment while modeling and instilling Alphasense values and culture in their team.
What You’ll Do:
- Develop, manage, and incentivise Analysts & Customer Research Managers in achieving and exceeding key metrics.
- Coach Analysts & Client Research Managers to deliver unmatched service and communicate professionally with customers and experts.
- Interview, hire, and develop (post-onboarding training) a team of Analysts who ramp to full contribution within 12 weeks.
- Compile team reports, conduct 1:1’s, and conduct regular quality assurance reviews.
- Work closely with Senior Managers/Director of Operations to provide feedback and execute on department-wide initiatives.
Who You Are:
- 3+ years of experience in people management.
- Ability to effectively train, coach and mentor a team to ensure delivery of world-class service.
- Exceptional communication and interpersonal skills, capable of building relationships at all levels.
- Open-minded and curious listener who is able to pick up context quickly and can navigate ambiguity to get to the heart of the problem.
- Self-starter attitude who can initiate and drive projects to completion with minimal guidance.
- Ability to handle multiple tasks and assume responsibility for quality results with minimal supervision.
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you’re unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
Ready to apply?
Apply to AlphaSense
Product Engineering - Future Opportunities
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Who is Tenable?
Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
If you are interested in a position in Engineering but don't see what you are looking for, please send us your resume. We will keep it on file and reach out when we find a match.
Tenable's Engineering Department is the company's heartbeat. Our scrum teams work in locations around the globe, building architectures and developing code for our innovative products, fulfilling SRE and DevOps roles, providing testing and QA services -- insuring that Tenable brings it's best to the market every day!
Positions in Engineering generally require a background in Computer Science, Software Engineering (or similar) and some experience working in an agile, team focused organization.
In the United States, we typically hire in one of our hub locations - Columbia, MD; Boston, MA; and the San Francisco, CA Bay Area. Globally, Engineers are hired in Dublin, Ireland; Tel Aviv, Israel; and Paris, France. Some positions require a hybrid work schedule (2 days a week in the office) and others are fully remote. Required location(s) are posted for each individual opening.
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We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review.
For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.
Ready to apply?
Apply to Tenable, Inc.
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
What you will do:
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and champion engineering best practices.
What we're looking for:
Minimum Requirements:
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
- B.S. in Computer Science or equivalent.
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
Tech Lead, Android Core Product - Dublin, Ireland
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
- Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
- Shape the future of our Android team
- Own, maintain and improve reliability metrics for key features
- Participate in discussions across different teams - Product, Design, Engineering
- Review pull requests, and support other teammates
- Handle critical issues or cope with unexpected challenges
- Take ownership of feature releases and provide nightly builds for the QA team
An Ideal Candidate Should Have
- 5+ years of software engineering experience
- Familiarity with Android components
- Experience building or contributing to at least one Android app
- Product design intuition and user empathy
- Drive to push the boundaries of Android UI/UX
- Understanding of the importance of tests and how to approach writing tests
- Self-drive to improve the app and codebase above and beyond what's outlined in the spec
- Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
- Excellent communication skills
- User oriented problem solving approach
- Driven with continuous feedback from leaders
Bonus:
- Experience building, maintaining, or otherwise contributing to open source projects in Android
- Experience with iOS, Web or NodeJS
Technologies we use:
- Kotlin
- Kotlin Coroutines
- Kotlin Flow
- Jetpack Navigation
- Dagger 2
- Room
- Custom Views, Canvas & Paint
- Jetpack Compose
- JUnit
What We offer:
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Senior Software Engineer, Windows/Desktop Applications - Dublin, Ireland
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies
- Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++.
- Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
- Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
- Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
- Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases.
- Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions.
Required:
- 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
- Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
- Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
- Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
- Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
- Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
- Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
- A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.
Preferred / Bonus:
- Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
- Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
- Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
- Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
- Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
- Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.
What we offer
- A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
- A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
- Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
- Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
- A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Director, European Controller
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What You’ll Do:
The CoreWeave CAO organization is a team of leaders that love solving problems and building for the future in a controlled, governed environment…all while having fun! In the exciting, evolving world of AI technology, we support our business partners in making decisions, driving accurate, timely, and scalable accounting operations and reporting. We pride ourselves on being the backbone to support the hyper growth of CoreWeave - The Essential Cloud for AITM. And as part of the Controllership team, you will be surrounded by expertise across SEC reporting, Technical Accounting, Treasury Accounting and Corporate Accounting.
As the Director, European Controller, you will be the senior financial leader responsible for the integrity of our global financial operations outside the United States. With a primary focus on accounting close, statutory reporting, local compliance, and international tax, you will oversee multi-jurisdictional accounting teams and external partners to ensure seamless global operations. This role is critical for maintaining a robust control environment while supporting the company’s expansion into new international markets.
About the role:
- Statutory & Local Reporting: Lead the preparation, review, and timely filing of foreign statutory financial statements across all international subsidiaries. Manage the reconciliation process from US GAAP to local statutory standards (IFRS or local GAAP).
- Global Tax Compliance: Partner with the Tax department to ensure full compliance with international direct and indirect tax laws (VAT, GST, CIT).
- Internal Controls & Governance: Establish and maintain a world-class internal control environment (SOX-aligned) across all international entities. Lead remediation activities for any identified control gaps and ensure consistent application of global accounting policies.
- Multi-Jurisdictional Operations: Manage global shared services or regional accounting teams, ensuring high-quality monthly, quarterly, and annual close processes.
- Audit Management: Act as the primary point of contact for external and internal auditors for all international statutory audits, driving timely and accurate audit completions.
- Strategic Integration: Support M&A activity by leading the financial integration of new international entities, including entity creation, local registrations, and system implementations.
Who You Are:
- Bachelor’s degree in Accounting, with a CPA/CA or equivalent preferred
- 12-+ years of accounting experience, with at least 5 years of experience leading international operations
- Technical expertise in a wide array of accounting areas, including US GAAP to IFRS conversion
- Strong understanding of international tax regimes and statutory audit requirements in diverse jurisdictions.
- Proficiency in understanding global expansion requirements
- Proven track record of managing remote, cross-functional, and culturally diverse teams.
- Proficient in using an ERP solution with secondary or non-leading ledgers
Preferred:
- Experience in cloud or technology industry preferred with significant capital expenditures
Wondering if you’re a good fit? We believe in investing in our people and value candidates who can bring their diverse experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.
- You love to lead teams through ambiguity, building out accounting processes, systems, and controls to support complex accounting transactions and ensure accuracy in financial reporting.
- You’re curious about finding new ways to optimize operations and enhance cross-functional collaboration.
- You’re an expert in managing end-to-end accounting close processes, SOX compliance, and audit readiness
Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
The base salary range for this role is £111,000 to £148,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
To fulfil our obligation to protect client data, successful applicants offered employment with CoreWeave will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results
What We Offer
In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
- Family-level Medical Insurance
- Family-level Dental Insurance
- Generous Pension Contribution
- Life Assurance at 4x Salary
- Critical Illness Cover
- Employee Assistance Programme
- Tuition Reimbursement
- Work culture focused on innovative disruption
Benefits may vary by location.
Our Workplace
While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
CoreWeave does not accept speculative CVs. Any unsolicited CVs received will be treated as the property of CoreWeave and your Terms & Conditions associated with the use of CVs will be considered null and void.
Any unsolicited CVs sent by your company to us – that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy – will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate’s details also be submitted by any other party.
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Updated privacy notice - UK and EU Job Applications
When you apply to a job on this site, the personal data contained in your application will be collected by CoreWeave UK Ltd. (“Controller”), which is located at
Phosphor (6th Floor), 133 Park Street, London, SE1 9EA
and can be contacted by emailing careers.eu@coreweave.com. Controller’s data protection officer can be contacted at privacy@coreweave.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of (i) Regulation (EU) 2016/679 (General Data Protection Regulation (“GDPR”) and (ii) the GDPR as it forms part of the laws of the UK (“UK GDPR”), as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. With respect to transfers originating from the UK or the European Economic Area ("EEA") to a country outside the UK or the EEA, we implement the appropriate transfer mechanism(s) and other appropriate solutions to address cross-border transfers as required by applicable law. You may request a copy of the suitable mechanisms we have in place by contacting us at privacy@coreweave.com
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Where permitted by applicable law, we may also retain your personal data for a limited period after the recruitment process ends in order to consider you for future job opportunities, respond to legal claims, or comply with record-keeping obligations. Under the GDPR and the UK GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with the relevant supervisory authority: (i) A list of Europe’s data protection authorities can be found here; and (ii) for the UK, this is the Information Commissioner's Office.
For additional information, please see our Privacy Policy.
Ready to apply?
Apply to CoreWeave Europe
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the position:
As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.
What you'll do:
- Provide hands-on technical leadership in the development team
- Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals
- Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs
- Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies
- Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities
- Advocate and evangelize modern agile methodologies and best practices
- Take a lead role in translating requirements to sprint stories and executing on them
- Build quick prototypes to refine concepts, then turn them into real production-quality features
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and the tech stack
What we are looking for:
Minimum Requirements:
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
Information Security Engineer
Share this job
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About The Position
As an Information Security Engineer, you will support the implementation of G-P’s established application security program. You will assess the company's web technologies using enterprise grade tools and coordinate remediation efforts with engineering teams.
What You Will Do:
- Participate in threat modeling exercises with engineering team members
- Triage SCA/SAST/DAST/CSPM findings by eliminating false positives and providing well-vetted vulnerabilities to engineering teams
- Support vulnerability management efforts for networks and infrastructure
- Partner with engineering teams ensuring timely remediation of security findings
- Perform security assessments, reviews, and internal penetration tests
- Support application security programs and security team initiatives
- Develop scripts and tools to automate repetitive security tasks, such as log analysis, patch management, and incident detection.
- Build custom solutions to integrate security tools with existing systems using languages like Python, JavaScript, or Go.
What We Are Looking For:
Minimum Requirements:
- Education: BS (or higher) in Computer Science or related field, or equivalent work experience.
- Experience: 3+ years of experience in application security with any combination of the following: threat modeling experience, secure design reviews, code reviews, pen-testing
- Excellent communication skills and business acumen
- Proficiency in coding/scripting languages (e.g., Python, Go etc.).
- Web application penetration testing experience (CTFs, Bug Bounty, etc)
- Amazon Web Services (AWS) security and engineering knowledge and experience
- Experience with developing or testing web application technologies
- Experience with Linux, Docker, Terraform, and programming against REST APIs
Preferred Qualifications:
- Nice to have security certifications (OSCP, OSWP, eCPPT, eWPT, Security+, etc)
#Remote
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the position:
As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.
What you'll do:
- Provide hands-on technical leadership in the development team
- Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals
- Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs
- Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies
- Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities
- Advocate and evangelize modern agile methodologies and best practices
- Take a lead role in translating requirements to sprint stories and executing on them
- Build quick prototypes to refine concepts, then turn them into real production-quality features
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and the tech stack
What we are looking for:
Minimum Requirements:
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
Staff Software Engineer
Share this job
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the position:
As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.
What you'll do:
- Provide hands-on technical leadership in the development team
- Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals
- Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs
- Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies
- Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities
- Advocate and evangelize modern agile methodologies and best practices
- Take a lead role in translating requirements to sprint stories and executing on them
- Build quick prototypes to refine concepts, then turn them into real production-quality features
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and the tech stack
What we are looking for:
Minimum Requirements:
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About The Position
As an Information Security Engineer, you will support the implementation of G-P’s established application security program. You will assess the company's web technologies using enterprise grade tools and coordinate remediation efforts with engineering teams.
What You Will Do:
- Participate in threat modeling exercises with engineering team members
- Triage SCA/SAST/DAST/CSPM findings by eliminating false positives and providing well-vetted vulnerabilities to engineering teams
- Support vulnerability management efforts for networks and infrastructure
- Partner with engineering teams ensuring timely remediation of security findings
- Perform security assessments, reviews, and internal penetration tests
- Support application security programs and security team initiatives
- Develop scripts and tools to automate repetitive security tasks, such as log analysis, patch management, and incident detection.
- Build custom solutions to integrate security tools with existing systems using languages like Python, JavaScript, or Go.
What We Are Looking For:
Minimum Requirements:
- Education: BS (or higher) in Computer Science or related field, or equivalent work experience.
- Experience: 3+ years of experience in application security with any combination of the following: threat modeling experience, secure design reviews, code reviews, pen-testing
- Excellent communication skills and business acumen
- Proficiency in coding/scripting languages (e.g., Python, Go etc.).
- Web application penetration testing experience (CTFs, Bug Bounty, etc)
- Amazon Web Services (AWS) security and engineering knowledge and experience
- Experience with developing or testing web application technologies
- Experience with Linux, Docker, Terraform, and programming against REST APIs
Preferred Qualifications:
- Nice to have security certifications (OSCP, OSWP, eCPPT, eWPT, Security+, etc)
#Remote
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About The Position
We are seeking a visionary Principal Partner Product Manager to strategically evolve and scale our global workforce developer platform. This role is the linchpin connecting cutting-edge technology with transformative workforce solutions, directly shaping products that empower businesses to hire, pay, and manage global teams seamlessly.
What You Will Do:
- Establish and own the end-to-end strategy for the Developer Platform and its product offering.
- Serve as the primary Developer Advocate across G-P product teams, defining the core Developer offering (APIs, Services, Tools, SDKs, Code Samples, etc) based on ecosystem needs.
- Drive a high-velocity, customer-centric delivery cadence in partnership with Engineering, consistently championing the voice of the developer and partner.
- Shape the product roadmap, define critical success metrics, and guide the team of product managers to continuously improve and expand the platform.
- Direct the platform's scaling strategy to support exponential client growth and evolving market demands, ensuring clear, measurable business outcomes.
Key Responsibilities:
- Define and champion the holistic product vision and roadmap for the G-P Developer Platform, ensuring API and developer experience excellence across all EOR, Contractor, and Gia product lines.
- Strategically leverage AI to create novel software solutions that tackle complex global workforce management and compliance issues, utilizing the Partner ecosystem to showcase and validate platform capabilities.
- Champion the voice of the developer internally at G-P, extending product integrations and capabilities for custom workflows/solutions.
- Evangelize the G-P developer platform to help customers and partners realize its full potential.
- Cultivate platform awareness by actively showcasing the 'art of the possible' through high-impact blogs, industry conferences, customer/developer events, and webinars.
- Collaborate with internal stakeholders (engineering, customer success, operations, legal, HR, and sales) to ensure strategic alignment on product goals and deliverables.
- Champion a user-centric approach. Deeply understand customer pain points through continuous research, interviews, and user testing to validate product ideas.
- Identify opportunities for automation, deep integration with third-party tools (e.g., HRIS systems), and continuous user experience improvements.
- Partner with marketing and sales to define robust go-to-market strategies for new features and platform releases.
What we're looking for:
Minimum Requirements:
- 8+ years of progressive Product Management experience, including significant tenure in a Senior or Principal B2B SaaS role.
- Expert-level understanding of the developer audience, their workflows, and modern tooling, including AI coding assistants and collaborative coding platforms.
- Deep expertise in developer platforms; preference for candidates who have successfully built and shipped developer-focused products, tools, or services.
- Demonstrated success owning a product from ideation to launch, managing both strategic vision and tactical execution effectively.
- A proven track record of successfully shipping AI-powered products that result in demonstrable and significant customer value.
- Excellent verbal and written communication skills; ability to convey complex ideas clearly to both technical and non-technical stakeholders.
- Experience integrating with third-party tools, driving innovation through automation, and building products that support high-volume, complex user bases.
Preferred Qualifications:
- Strong understanding and/or direct experience working on Employer of Record (EOR) products or companies.
If you are a forward-thinking product leader passionate about building scalable, user-centric solutions, apply now to make a significant impact on the future of our platform and business!
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
Software Engineer II
Share this job
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
What you will do:
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and champion engineering best practices.
What we're looking for:
Minimum Requirements:
- 3+ years of experience developing SaaS enterprise software in distributed teams.
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About The Position
As an Information Security Engineer, you will support the implementation of G-P’s established application security program. You will assess the company's web technologies using enterprise grade tools and coordinate remediation efforts with engineering teams.
What You Will Do:
- Participate in threat modeling exercises with engineering team members
- Triage SCA/SAST/DAST/CSPM findings by eliminating false positives and providing well-vetted vulnerabilities to engineering teams
- Support vulnerability management efforts for networks and infrastructure
- Partner with engineering teams ensuring timely remediation of security findings
- Perform security assessments, reviews, and internal penetration tests
- Support application security programs and security team initiatives
- Develop scripts and tools to automate repetitive security tasks, such as log analysis, patch management, and incident detection.
- Build custom solutions to integrate security tools with existing systems using languages like Python, JavaScript, or Go.
What We Are Looking For:
Minimum Requirements:
- Education: BS (or higher) in Computer Science or related field, or equivalent work experience.
- Experience: 3+ years of experience in application security with any combination of the following: threat modeling experience, secure design reviews, code reviews, pen-testing
- Excellent communication skills and business acumen
- Proficiency in coding/scripting languages (e.g., Python, Go etc.).
- Web application penetration testing experience (CTFs, Bug Bounty, etc)
- Amazon Web Services (AWS) security and engineering knowledge and experience
- Experience with developing or testing web application technologies
- Experience with Linux, Docker, Terraform, and programming against REST APIs
Preferred Qualifications:
- Nice to have security certifications (OSCP, OSWP, eCPPT, eWPT, Security+, etc)
#Remote
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
Senior Software Engineer
Share this job
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
What you will do:
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and champion engineering best practices.
What we're looking for:
Minimum Requirements:
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
- B.S. in Computer Science or equivalent.
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
What you will do:
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and champion engineering best practices.
What we're looking for:
Minimum Requirements:
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
- B.S. in Computer Science or equivalent.
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About The Position:
To serve as the strategic leader of our engineering operating system. You will own the health, configuration, and insights derived from the Jira and Jellyfish tools, ensuring our leadership has a crystal-clear view of engineering investment, velocity, and health across the entire organisation.
We expect this candidate to be an "AI-First" practitioner, using agentic tooling to automate the mundane and focus on high-leverage organizational improvements.
What You Will Do:
Tooling Architecture & Governance
- Jira Cloud Expert: Design, build and maintain complex workflows, permission schemes, and automation rules at scale.
- Jellyfish Orchestration: Map Jira "Signals" to Jellyfish allocation buckets. Ensure the data reflects the true "Investment Distribution" (e.g., separating KTLO/Maintenance from Innovation).
- System Integrity: Standardize issue types and field usage across 20+ squads to ensure Jellyfish insights are statistically valid.
AI-Augmented Operations
- Natural Language Querying: Use Atlassian Intelligence to translate plain-English requests into complex JQL for instant reporting.
- AI Impact Analysis: Leverage Jellyfish AI Impact to measure how AI coding assistants (Copilot, Cursor) are actually shifting our "Time to Deliver" and code quality.
- Workflow Automation: Integrate AI Agents to handle "ticket hygiene"—automatically flagging stale issues, summarizing long comment threads for stakeholders, and triaging incoming requests.
- Synthetic Insights: Use LLMs (Claude/ChatGPT) to synthesize monthly Jellyfish data into executive-level narratives that explain the "Why" behind the "What."
Strategic Delivery Insights
- DORA & Flow Metrics: Monitor Cycle Time, Lead Time, and Deployment Frequency to identify systemic bottlenecks. Also identify improvement opportunities.
- Capitalization Reporting: Partner with Finance to use Jellyfish data for R&D tax credit reporting and labor capitalization.
- Stakeholder Engagement: Work with stakeholders on triaging and aligning requirements in conjunction with tool administrators for a seamless rollout
What We Are Looking For:
Minimum Requirements:
- Experience:
- 5+ years in Engineering Operations (EngOps), Program Management, or a similar data-heavy engineering role.
- Tooling Expertise:
- Jira Cloud: Expert-level administration skills.
- Jellyfish: Power user proficiency.
- Analytics & Metrics:
- Deep understanding of Agile metrics and Engineering Investment categories.
- Strong knowledge of DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service).
- Technical Skills:
- Advanced proficiency in Jira Automation and JQL.
- Foundational knowledge of the SDLC process, Scrum, and SAFe methodologies.
- AI Proficiency:
- Comfortable leveraging AI agents and LLMs for data analysis and scripting tasks.
Preferred Skills & Qualifications
- Programming & Integration: Ability to write basic Python or JavaScript for API integrations.
- Cloud & Version Control: Experience with GitHub and AWS is considered a significant bonus.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About The Position:
To serve as the strategic leader of our engineering operating system. You will own the health, configuration, and insights derived from the Jira and Jellyfish tools, ensuring our leadership has a crystal-clear view of engineering investment, velocity, and health across the entire organisation.
We expect this candidate to be an "AI-First" practitioner, using agentic tooling to automate the mundane and focus on high-leverage organizational improvements.
What You Will Do:
Tooling Architecture & Governance
- Jira Cloud Expert: Design, build and maintain complex workflows, permission schemes, and automation rules at scale.
- Jellyfish Orchestration: Map Jira "Signals" to Jellyfish allocation buckets. Ensure the data reflects the true "Investment Distribution" (e.g., separating KTLO/Maintenance from Innovation).
- System Integrity: Standardize issue types and field usage across 20+ squads to ensure Jellyfish insights are statistically valid.
AI-Augmented Operations
- Natural Language Querying: Use Atlassian Intelligence to translate plain-English requests into complex JQL for instant reporting.
- AI Impact Analysis: Leverage Jellyfish AI Impact to measure how AI coding assistants (Copilot, Cursor) are actually shifting our "Time to Deliver" and code quality.
- Workflow Automation: Integrate AI Agents to handle "ticket hygiene"—automatically flagging stale issues, summarizing long comment threads for stakeholders, and triaging incoming requests.
- Synthetic Insights: Use LLMs (Claude/ChatGPT) to synthesize monthly Jellyfish data into executive-level narratives that explain the "Why" behind the "What."
Strategic Delivery Insights
- DORA & Flow Metrics: Monitor Cycle Time, Lead Time, and Deployment Frequency to identify systemic bottlenecks. Also identify improvement opportunities.
- Capitalization Reporting: Partner with Finance to use Jellyfish data for R&D tax credit reporting and labor capitalization.
- Stakeholder Engagement: Work with stakeholders on triaging and aligning requirements in conjunction with tool administrators for a seamless rollout
What We Are Looking For:
Minimum Requirements:
- Experience:
- 5+ years in Engineering Operations (EngOps), Program Management, or a similar data-heavy engineering role.
- Tooling Expertise:
- Jira Cloud: Expert-level administration skills.
- Jellyfish: Power user proficiency.
- Analytics & Metrics:
- Deep understanding of Agile metrics and Engineering Investment categories.
- Strong knowledge of DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service).
- Technical Skills:
- Advanced proficiency in Jira Automation and JQL.
- Foundational knowledge of the SDLC process, Scrum, and SAFe methodologies.
- AI Proficiency:
- Comfortable leveraging AI agents and LLMs for data analysis and scripting tasks.
Preferred Skills & Qualifications
- Programming & Integration: Ability to write basic Python or JavaScript for API integrations.
- Cloud & Version Control: Experience with GitHub and AWS is considered a significant bonus.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About this Position
As the Office Co-Ordinator you will be the friendly face welcoming our employees and external visitors. You will manage and ensure the seamless day-to-day operation of our Galway headquarters. This role interfaces with global stakeholders and external suppliers while serving as the primary anchor for our physical office environment. This is a part time position 20 hours per week, with flexible working hours required during planned office events. The role will be split between office / procurement support tasks.
Location: Galway, Ireland (minimum 3 days per week in-office/flexible hours)
What you'll do:
Office Operations Duties:
- Facilities Coordination: Serve as the primary point of contact for Galway office facilities, addressing maintenance issues and liaising with building management.Initiate building security card access process and support for our employees and guests. Regular communication with the building management company to ensure any maintenance issues are reported, cleaning quality standards are maintained, and all other facilities-related queries are promptly addressed. Manage health & safety compliance matters including fire and safety procedures, fire drills, safety equipment, and training as required.
- Mail Operations: Manage the mail process for the Galway office, including sorting, scanning, logging.
- Vendor Management: Handle office-related vendors, including meal ordering for team meetings, maintaining office supplies, worldwide delivery companies such as FedEx.
- Administrative Support: Corporate Traveller platform admin, execute general office administrative tasks to ensure a productive environment for the "Dream Team".
- Events: Organize internal meetings and team events.
- Procurement: Assisting the team on tasks such as reviewing, amending, requisitions, and supplier onboarding documentation as assigned.
- Adhoc duties - as required by the business.
What we're looking for:
Minimum Requirements
- Education: 2-year college degree (Associate’s) in Business, Finance or a related field required.
- Experience: Minimum 4 years of prior experience in an office operations, office support, hospitality environment is highly preferred.
- Technical Skills: Proficiency in spreadsheet (Excel), word processing, PowerPoint applications, Google suite. Experience with Workday is a plus.
- Adaptability: Comfortable transitioning between support to internal stakeholders and hands-on office task management.
- Communication: Excellent verbal and written skills; able to foster open communication and build relationships with global stakeholders.
- Operational Excellence: Strong organizational skills with a focus on follow-through and driving for results. Impeccable customer service and interpersonal skills; ability to engage in a positive manner with colleagues at all levels, and with external parties representing GP in a professional manner
- Financial Acumen: Ability to use financial data to drive decision-making and identify cost-saving opportunities.
- Client Service: Patient and effective at handling internal stakeholder requests and managing vendors.
Preferred Qualifications
- Previous Procurement Experience - nice to have
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What’s the opportunity?
Intercom’s websites, including intercom.com and fin.ai, are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Principal Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.
What will I be doing?
As a senior technical leader, you will:
- Own and evolve the architecture of Intercom’s web platform.
- Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, observability, and system reliability.
- Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the platform supports their goals with accuracy, performance, and agility.
- Lead and influence the design and implementation of MarTech systems for event tracking, attribution, funnel reporting, A/B testing infrastructure, and more.
- Partner with engineers across web, infrastructure, and data to create a high-quality, cohesive technical ecosystem.
- Mentor and elevate engineers across the team and organisation — providing guidance on architecture, data modeling, system design, and engineering best practices.
- Set the standard for technical excellence in reliability, maintainability, code quality, and operational readiness.
- Provide technical leadership and insight to Engineering Managers, Product Managers, and executive stakeholders - communicating risks, trade-offs, and opportunities clearly.
- Contribute hands-on to the codebase — leading by example and helping unblock and accelerate key projects.
What skills do I need?
We’re looking for someone who brings deep technical expertise, cross-functional leadership, and strong domain knowledge in web systems. You should have:
- 12+ years of software engineering experience
- Experience in a high-scale growth-focused web environment.
- A track record of technical leadership and influencing technical direction across multiple teams or departments.
- Deep expertise in Next.js and the React ecosystem.
- Experience with headless CMS platforms such as Contentful or Sanity - including content modeling, migration, and multi-site architecture.
- Experience with infrastructure-as-code (Terraform), cloud platforms (AWS, CloudFront, S3), and deployment platforms (Vercel).
- Experience designing or operating experimentation infrastructure - A/B testing frameworks, event instrumentation, attribution systems and tools like Eppo.
- Strong understanding of web analytics and data instrumentation - experience with event tracking SDKs, Google Tag Manager, or similar.
- Comfortable working in and supporting full-stack codebases - even if this role is not UI-heavy, a solid frontend architecture awareness is valued.
- Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping.
- Exceptional communication skills and a history of collaborating with cross-functional teams (product, marketing, analytics, design, etc.)
- A mentorship mindset — proven ability to raise the bar for engineering excellence across a team or organization.
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What’s the opportunity?
Intercom’s websites, including intercom.com and fin.ai, are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Principal Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.
What will I be doing?
As a senior technical leader, you will:
- Own and evolve the architecture of Intercom’s web platform.
- Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, observability, and system reliability.
- Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the platform supports their goals with accuracy, performance, and agility.
- Lead and influence the design and implementation of MarTech systems for event tracking, attribution, funnel reporting, A/B testing infrastructure, and more.
- Partner with engineers across web, infrastructure, and data to create a high-quality, cohesive technical ecosystem.
- Mentor and elevate engineers across the team and organisation — providing guidance on architecture, data modeling, system design, and engineering best practices.
- Set the standard for technical excellence in reliability, maintainability, code quality, and operational readiness.
- Provide technical leadership and insight to Engineering Managers, Product Managers, and executive stakeholders - communicating risks, trade-offs, and opportunities clearly.
- Contribute hands-on to the codebase — leading by example and helping unblock and accelerate key projects.
What skills do I need?
We’re looking for someone who brings deep technical expertise, cross-functional leadership, and strong domain knowledge in web systems. You should have:
- 12+ years of software engineering experience
- Experience in a high-scale growth-focused web environment.
- A track record of technical leadership and influencing technical direction across multiple teams or departments.
- Deep expertise in Next.js and the React ecosystem.
- Experience with headless CMS platforms such as Contentful or Sanity - including content modeling, migration, and multi-site architecture.
- Experience with infrastructure-as-code (Terraform), cloud platforms (AWS, CloudFront, S3), and deployment platforms (Vercel).
- Experience designing or operating experimentation infrastructure - A/B testing frameworks, event instrumentation, attribution systems and tools like Eppo.
- Strong understanding of web analytics and data instrumentation - experience with event tracking SDKs, Google Tag Manager, or similar.
- Comfortable working in and supporting full-stack codebases - even if this role is not UI-heavy, a solid frontend architecture awareness is valued.
- Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping.
- Exceptional communication skills and a history of collaborating with cross-functional teams (product, marketing, analytics, design, etc.)
- A mentorship mindset — proven ability to raise the bar for engineering excellence across a team or organization.
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well as educating and supporting our customers on a global level. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. Our Support Engineers partner with our customers to tackle challenging technical issues they face in innovative ways.
In this role, you will be directly responsible for helping people integrate Intercom into their products, diagnose and report problems they have, and serve as the bridge between our customers and our product teams. Our job starts the moment a customer decides they want to use Intercom, sticking with them every step of the way to ensure they get the most value from our product.
This opportunity is for folks who truly love problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives and address any challenges with our product. This is not a springboard into other areas or jobs at Intercom, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Intercom. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged to bring ideas and feedback to the table on how things could be better for our team and/or our customers.
This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.
What will I be doing?
- Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
- Owning customer communications and issues from initial contact until resolution
- Becoming an encyclopedia of knowledge about how Intercom works and what it is capable of
- Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
- Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions
- Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers
- Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
- Influencing the direction of the Intercom product through daily communication with our customers and consistent collaboration with our product teams
What your first 6 months will look like:
In your first 30 days you will:
- Complete company onboarding, becoming familiar with Intercom’s values, strategy, and goals
- Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments
- Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions
- Showcase successful and proactive communication about your training progress and needs/questions that arise
In your first 60 days, you will:
- Continue to complete CS trainings and pass relevant assessments successfully and on schedule
- Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query
- Demonstrate ownership in the execution of your work
- Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda
In your first 90 days, you will:
- Receive QA reviews and action feedback
- Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development
- Contribute outside of the inbox via sharing suggestions and ideas for how we can improve
- Successfully meet KPI targets and/or goals
- Demonstrate Intercom’s Values in your work and alignment with the company vision and strategy
What skills do I need?
Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!
- 1-2 years of technical support experience
- Understanding of Web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs
- Understanding of REST API, SDKs & Webhooks
- Solid understanding of tech fundamentals + modern day tools (Slack, Chrome, Coda, Asana, etc.)
- Strong customer focus (excels at + enjoys helping customers)
- Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
- Strong problem solving skills (ability to think critically and learn on-the-fly)
- Ability to troubleshoot and utilize resources to answer questions on baseline topics
- Ability to take on + action feedback
- Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
- Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas
Bonus skills & attributes
- Completion of technical coding bootcamps, programs, courses, etc.
- Previous experience working in a troubleshooting environment
- Understanding code syntax or use of specifically supported frameworks
- Experience configuring our supported iOS/Android Plugins (mobile SDKs)
- Familiarity with native mobile development
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team.
As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization.
What You'll Do
- Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth
- Support IT operations across a globally distributed workforce
- Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management
- Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows
- Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms
- Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others
- Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements
- Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience
- Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility
- Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement
To Be Set Up for Success in This Role, You'll Need to Have
- 5+ years of experience in IT, including at least 2+ years managing IT teams or functions
- Experience administering Google Workspace or similar enterprise productivity platforms
- Strong experience managing SaaS applications, including provisioning, access control, and license management
- Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms
- Strong people leadership skills with a proven ability to coach, develop, and retain talent
- Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar)
- Experience managing endpoints and device lifecycle processes in a modern SaaS environment
- Ability to manage distributed teams and collaborate effectively across regions and functions
If Any of the Below Also Describe You, This Could Be an Exciting Opportunity
- Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function
- Experience building IT processes, workflows, and operational playbooks from the ground up
- Strong interest in improving IT efficiency through automation and systems thinking
- Familiarity with IT security best practices and access governance
- Experience working in a high-growth SaaS or technology environment
- Interest in journalism, media, or social platforms
In Addition, We're Always Looking for Candidates Who
- Communicate clearly and effectively with both technical and non-technical stakeholders
- Take ownership of their work and proactively identify opportunities for improvement
- Balance speed and quality when delivering operational and systems improvements
- Approach problem solving with strong analytical thinking and sound judgment
- Work collaboratively across teams and contribute to a positive team environment
- Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery.
Interview Overview:
Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 minute interview with a member of our Talent Team
- A 1 hour zoom interview with the hiring manager
- Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads
- 30 minute executive interview
Travel & Team Engagement Expectations
This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.
Salary
For roles based in Europe, we offer a competitive salary range aligned with local market value.
- The base salary for this role in the UK is between £78,000 - 92,000 GBP
- The base salary for this role in Ireland is between 52,000 - 61,000 EUR.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.
Why Muck Rack?
Remote Work, Forever
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
Transparent & Fair Compensation
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
Health & Wellness
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
Learning and Development
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O’Reilly
- 2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation
- Trusted by 3,000+ companies worldwide
Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.
Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.
Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.
Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to legal@muckrack.com.
Ready to apply?
Apply to Muck Rack
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We’re growing quickly, and we’re looking for a self-driven and collaborative Financial Accountant to join our team and make a big impact.
As a Financial Accountant, you’ll work closely with our Finance Manager to support key financial processes, ensure accurate reporting, and optimize day-to-day accounting operations, including Accounts receivable, Accounts Payable, Cash Management and aiding in month-end close.
What you’ll do:
- Assist with timely and accurate month-end close, including journal entries, reconciliations, and financial reporting
- Support the Accounts Payable (AP) process from end to end — including invoice intake, coding, approvals, and payments
- Support Accounts Receivable process including customer queries, cash collection, ageing management
- Oversee cash application and monthly cash reconciliations
- Prepare indirect tax returns including VAT and VIES
- Identify opportunities for process improvement and efficiency
- Participate in corporate compliance functions including financial statement audit, tax and other items as needed
How success will be measured in this role:
- Timeliness and accuracy of AP processing, including invoice entry, coding, and payment execution
- Accurate and timely cash application, ensuring all payments are matched correctly and reconciled each month
- Contribution to a smooth and efficient month-end close process, meeting internal deadlines and producing reliable financial data
- Demonstrated attention to detail and ability to identify and correct discrepancies proactively
If the details below describe you, you could be a great fit for this role:
- 3+ years of accounting experience in practice or industry
- Bachelor’s degree in accounting or finance
- ACA/ACCA qualification preferred
- Experience working with ERP systems
- Exposure to vendor management, cash management and VAT returns
- Self-motivated and able to work under pressure, dependable with deliverables and deadlines
- Excellent problem-solving skills and high level of attention to detail
- Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery
Interview Overview
Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- A 1 hour zoom interview with the hiring manager
- Skills assessment (2 hours max)
- Peer interviews with several team members
- Final call(s) with executive team member(s)
Travel & Team Engagement Expectations
This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.
Salary
In Ireland, the base salary for this role is between 55,000 to 65,000 EUR, depending on skills and experience. Total compensation for this role consists of base salary and a quarterly bonus plan.. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.
Why Muck Rack?
Remote Work, Forever
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
Transparent & Fair Compensation
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
Health & Wellness
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
Learning and Development
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O’Reilly
- 2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation
- Trusted by 3,000+ companies worldwide
Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.
Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.
Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.
Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to legal@muckrack.com.
Ready to apply?
Apply to Muck Rack
Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies
- Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++.
- Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
- Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
- Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
- Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases.
- Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions.
Required:
- 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
- Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
- Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
- Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
- Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
- Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
- Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
- A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.
Preferred / Bonus:
- Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
- Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
- Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
- Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
- Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
- Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.
What we offer
- A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
- A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
- Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
- Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
- A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Master Technician
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About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Charles Hurst Newtownabbey Kia
5 day working week hours: Monday–Thursday 8.15–5pm, Friday 8.30–4. Saturday 9–1pm on a rota basis (1 in 4).
OTE up to £46,600, including £40,000 basic per annum + £6,600 bonus potential
*Rare Opportunity*
We are looking for an experienced and enthusiastic Master Technician to enhance our growing team, with a focus on advanced diagnostics, technical leadership and right first-time fixes here at Kia Newtownabbey. The position is offered on a full-time basis (Monday to Friday) with alternating Saturday morning working. Here at Charles Hurst, you will be reporting to the accomplished aftersales manager, where you will be given ongoing support to ensure that you have the tools needed to perform at the very best. We can also offer you excellent career progression and training opportunities, including manufacturer-accredited schemes, as well as Hybrid & Electric training to accelerate your career further! Our technicians play a vital role within our Service team by delivering first-class customer service every time. We want you to be part of our success. If you’re a qualified Master Technician or an experienced Senior Technician ready to take the next step, we want to hear from you!
Responsibilities
- Diagnose and resolve the most complex vehicle faults to a high standard
- Provide technical expertise and mentoring to other technicians within the workshop
- Preparation and quality control of new and used prestige vehicles ready for sale
- Support in maintaining the highest levels of workmanship and customer satisfaction
Skills and experience required
- Minimum of 3-5 years qualified experience, preferably with a premium brand
- Exceptional diagnostic skills and advanced mechanical knowledge
- Previous experience as a Master Technician or equivalent senior level role
- Hold an NVQ Level 3 in Motor Vehicle Repair or similar
- Competent in use of diagnostic tools and equipment
- Hold a current and clean Full driving licence
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Ready to apply?
Apply to Charles Hurst
Systems Support Engineer, EMEA (Weekend Shift)
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Keeper is hiring a driven Systems Support Engineer to join our B2B EMEA support team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.
Keeper's cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing complex technical support and resolution analysis.
About Keeper
Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.
About the Role
Join an elite team of highly skilled Systems Support Engineers and Sales Engineers, to play a key role in the company’s post sale technical assistance and customer experience. This position is responsible for performing technical support for clients and providing resolution analysis on various technical issues. The Systems Support Engineer works closely with Keeper’s business customers and must possess the ability to communicate technical information to users with a varying level of technical experience.
Shift: Wednesday-Sunday, 8:30am-5:00pm
Responsibilities
- Provide exceptional customer service while responding to phone, e-mail and online requests for technical support
- Represent the customer to ensure serviceability and product quality issues are being tracked, prioritised, resolved, and incorporated into the product release cycle
- Assist customers in the installation and deployment of Keeper’s software products
- Track and monitor all support cases to ensure timely resolution and follow-up
- Clearly identify, document, and find solutions for customer issues and product problems
- Escalate critical customer situations to the appropriate level of management and engineering expertise
- Communicate technical issues and solutions to the engineering, QA, sales, and support teams as well as to the customer base
Requirements
- 5+ years of experience in IT Management and System Administration
- Hands on experience with Mac OS X, Windows & Linux administration and troubleshooting
- Experience working with Single Sign On (SSO) environments
- Experience setting up and configuring Active Directory
- Advanced knowledge in Firewalls, AD environments, DNS Servers, Authentication protocols, LDAP
- Excellent command of Linux Shell and PowerShell
- In depth knowledge of prem/cloud/hybrid environments
- Working knowledge of Python
Preferred Requirements
- Bachelor's Degree or equivalent experience
- Experience working with and troubleshooting identity access management solutions, including PAM (privileged access management)
- Ability to adapt, overcome objections, and learn complex solutions
- Excellent time management and communication skills
Benefits
- Onsite lunches
- Private healthcare (no wait period)
- Pension contribution (no wait period)
- Sick Pay
- Bike-to-Work Scheme (if local)
Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate:
- Interview notes, assessments, communications
- Scheduling information
Information From Others:
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3. Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
Ready to apply?
Apply to Keeper Security
Senior Fullstack Software Engineer - JavaScript / TypeScript
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Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.
Overview
The Engineering Team employs some of the top engineering talent who are constantly working to improve processes, quality and techniques, with the goal of producing the highest quality software solutions in the industry. The lines between traditional QA and software engineering are blurred here, with quality being considered at all stages of development.
Our team is comprised of very talented and highly motivated individuals, who pride themselves on working smarter, not harder. We’re empowered to make local decisions, reducing the overhead of getting things done. We aim for operational excellence, having a DevOps culture and a “you build it, you run it” mentality. We favor a Lean approach to our product development, following agile workflows such as Scrum and Kanban depending on the directive of the team. We welcome new technologies and are constantly self-evaluating our tech stack to make sure we are providing software of the highest quality. Continuous Delivery is important to us, and we are constantly looking to improve our automated testing and continuous integration.
As a Senior Software Engineer for our Retailers business function, you are responsible for writing efficient, well-structured, and maintainable code, setting an example for other engineers as a subject matter expert, mentoring and guiding less experienced engineers. You work closely with our lead designers and architects to drive our product forward and to ensure the scalability, maintainability and performance of our product suite.
Responsibilities
- Provide guidance on system architecture decisions, making sure the technical direction aligns with business goals.
- Conduct thorough code reviews, ensuring best practices are followed, identifying potential issues, and mentoring junior developers in improving their coding skills.
- Provide technical guidance, share knowledge, and help junior and mid-level engineers grow in their roles by reviewing their work and offering constructive feedback.
- Work closely with other teams to ensure seamless delivery of software projects and alignment across departments.
- Be able to break down large, complex tasks into smaller, manageable components and distribute them among team members.
- Play a key role in agile processes, including sprint planning, daily stand-ups, retrospectives, and prioritization of tasks.
- Communicate effectively with stakeholders, including product managers, designers, and clients, to clarify requirements and ensure alignment with business objectives.
- Handle complex technical challenges, debugging, and resolving issues that may be beyond the scope of junior engineers.
- Integrate AI tools throughout the development lifecycle with critical evaluation for security, performance, and maintainability
- Build and maintain AI API integrations with proper error handling, caching, and observability
- Automate development workflows using AI in CI/CD pipelines
- Mentor team members on effective AI tool usage and establish team-level best practices
- Apply compliance standards to all AI implementations
- Participate in on-call rotation to support the “you build it you own it” mantra
- Understanding and utilization of software development tools including version control, building processes, debuggers, and test frameworks for:
- Primary technologies (may include):
- Typescript, Angular
- JavaScript, Node.js, React.js
- Python
- AWS services (Lambda, DynamoDB, OpenSearch, Kinesis, API Gateway, Step Functions, and others)
- IaC: Terraform, CloudFormation, Serverless
- Secondary technologies
- AWS services (OpenSearch, Lambda, DynamoDB, Kinesis, RDS, ECS, and others)
- SOAP/REST web service APIs
- Redis, NoSQL
- AWS SageMaker, Glue
- Microsoft SQL Server
- Primary technologies (may include):
Qualifications
Minimum Qualifications
- 3+ years' experience developing in Angular, Typescript, JavaScript or Node.js,
- 3+ years' experience developing in AWS Technologies
- 2+ years of experience integrating AI tools into production software development workflows
- Proven track record of building and maintaining AI API integrations in production systems
- Experience automating workflows with AI tools and measuring productivity impact
- Demonstrated ability to mentor others on AI development practices
- Knowledge of compliance standards relevant to AI implementations (data privacy, security)
- Experience developing web applications, working with databases, and consuming APIs
- Understanding of relevant software development tools including version control, build processes and test frameworks
- Ability to work independently with limited supervision
Preferred Qualifications
- Bachelor's degree or higher in Computer Science or a closely related field
- 2+ years of AI/ML experience with a strong technical and strategic focus, with expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
- 2+ years expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
- 2+ years' experience in creating data systems for feature stores or vector databases.
- Experience with cloud computing infrastructures such as AWS or Azure
- Use of source code repositories such as Azure DevOps and Git
- Experience working with SQL Server and NoSQL databases
- Experience with performance tuning and optimization techniques for high scale systems
- Experience working with development teams in multiple time zones
- Proven track record of creating secure and scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner
- Experience with e-commerce, retail, online marketplaces, or digital advertising
- Excellent analytical, decision-making and problem-solving skills
- Proven ability to work in a rapidly changing environment with keen attention to detail
Travel Required
Up to 10%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
- Partner with the leading brands and retailers.
- Connect with passionate professionals who will help support your goals.
- Participate in an inclusive, welcoming work atmosphere.
- Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
- Receive industry-competitive compensation and total rewards benefits.
Benefits
- Medical, Dental and Psychology benefits
- Life insurance and disability benefits
- Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day
- Voucher program for Transportation, Meals & Childcare
- Remote Working Stipend: €40/month automatically applied in payroll
- Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
- Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career.
- Charitable contribution match per team member
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Ready to apply?
Apply to RithumSenior Fullstack Software Engineer - JavaScript / TypeScript
Share this job
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.
Overview
The Engineering Team employs some of the top engineering talent who are constantly working to improve processes, quality and techniques, with the goal of producing the highest quality software solutions in the industry. The lines between traditional QA and software engineering are blurred here, with quality being considered at all stages of development.
Our team is comprised of very talented and highly motivated individuals, who pride themselves on working smarter, not harder. We’re empowered to make local decisions, reducing the overhead of getting things done. We aim for operational excellence, having a DevOps culture and a “you build it, you run it” mentality. We favor a Lean approach to our product development, following agile workflows such as Scrum and Kanban depending on the directive of the team. We welcome new technologies and are constantly self-evaluating our tech stack to make sure we are providing software of the highest quality. Continuous Delivery is important to us, and we are constantly looking to improve our automated testing and continuous integration.
As a Senior Software Engineer for our Retailers business function, you are responsible for writing efficient, well-structured, and maintainable code, setting an example for other engineers as a subject matter expert, mentoring and guiding less experienced engineers. You work closely with our lead designers and architects to drive our product forward and to ensure the scalability, maintainability and performance of our product suite.
Responsibilities
- Provide guidance on system architecture decisions, making sure the technical direction aligns with business goals.
- Conduct thorough code reviews, ensuring best practices are followed, identifying potential issues, and mentoring junior developers in improving their coding skills.
- Provide technical guidance, share knowledge, and help junior and mid-level engineers grow in their roles by reviewing their work and offering constructive feedback.
- Work closely with other teams to ensure seamless delivery of software projects and alignment across departments.
- Be able to break down large, complex tasks into smaller, manageable components and distribute them among team members.
- Play a key role in agile processes, including sprint planning, daily stand-ups, retrospectives, and prioritization of tasks.
- Communicate effectively with stakeholders, including product managers, designers, and clients, to clarify requirements and ensure alignment with business objectives.
- Handle complex technical challenges, debugging, and resolving issues that may be beyond the scope of junior engineers.
- Integrate AI tools throughout the development lifecycle with critical evaluation for security, performance, and maintainability
- Build and maintain AI API integrations with proper error handling, caching, and observability
- Automate development workflows using AI in CI/CD pipelines
- Mentor team members on effective AI tool usage and establish team-level best practices
- Apply compliance standards to all AI implementations
- Participate in on-call rotation to support the “you build it you own it” mantra
- Understanding and utilization of software development tools including version control, building processes, debuggers, and test frameworks for:
- Primary technologies (may include):
- Typescript, Angular
- JavaScript, Node.js, React.js
- Python
- AWS services (Lambda, DynamoDB, OpenSearch, Kinesis, API Gateway, Step Functions, and others)
- IaC: Terraform, CloudFormation, Serverless
- Secondary technologies
- AWS services (OpenSearch, Lambda, DynamoDB, Kinesis, RDS, ECS, and others)
- SOAP/REST web service APIs
- Redis, NoSQL
- AWS SageMaker, Glue
- Microsoft SQL Server
- Primary technologies (may include):
Qualifications
Minimum Qualifications
- 3+ years' experience developing in Angular, Typescript, JavaScript or Node.js,
- 3+ years' experience developing in AWS Technologies
- 2+ years of experience integrating AI tools into production software development workflows
- Proven track record of building and maintaining AI API integrations in production systems
- Experience automating workflows with AI tools and measuring productivity impact
- Demonstrated ability to mentor others on AI development practices
- Knowledge of compliance standards relevant to AI implementations (data privacy, security)
- Experience developing web applications, working with databases, and consuming APIs
- Understanding of relevant software development tools including version control, build processes and test frameworks
- Ability to work independently with limited supervision
Preferred Qualifications
- Bachelor's degree or higher in Computer Science or a closely related field
- 2+ years of AI/ML experience with a strong technical and strategic focus, with expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
- 2+ years expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
- 2+ years' experience in creating data systems for feature stores or vector databases.
- Experience with cloud computing infrastructures such as AWS or Azure
- Use of source code repositories such as Azure DevOps and Git
- Experience working with SQL Server and NoSQL databases
- Experience with performance tuning and optimization techniques for high scale systems
- Experience working with development teams in multiple time zones
- Proven track record of creating secure and scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner
- Experience with e-commerce, retail, online marketplaces, or digital advertising
- Excellent analytical, decision-making and problem-solving skills
- Proven ability to work in a rapidly changing environment with keen attention to detail
Travel Required
Up to 10%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
- Partner with the leading brands and retailers.
- Connect with passionate professionals who will help support your goals.
- Participate in an inclusive, welcoming work atmosphere.
- Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
- Receive industry-competitive compensation and total rewards benefits.
Benefits
- Medical coverage provided through Irish Life Health; premiums paid by the company
- Life & disability insurance
- Pension plan with 5% company match
- Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day
- Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
- €50/month Remote work stipend for internet
- Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career.
- Charitable contribution match per team member
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Ready to apply?
Apply to RithumSenior Fullstack Software Engineer - JavaScript / TypeScript
Share this job
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.
Overview
The Engineering Team employs some of the top engineering talent who are constantly working to improve processes, quality and techniques, with the goal of producing the highest quality software solutions in the industry. The lines between traditional QA and software engineering are blurred here, with quality being considered at all stages of development.
Our team is comprised of very talented and highly motivated individuals, who pride themselves on working smarter, not harder. We’re empowered to make local decisions, reducing the overhead of getting things done. We aim for operational excellence, having a DevOps culture and a “you build it, you run it” mentality. We favor a Lean approach to our product development, following agile workflows such as Scrum and Kanban depending on the directive of the team. We welcome new technologies and are constantly self-evaluating our tech stack to make sure we are providing software of the highest quality. Continuous Delivery is important to us, and we are constantly looking to improve our automated testing and continuous integration.
As a Senior Software Engineer for our Retailers business function, you are responsible for writing efficient, well-structured, and maintainable code, setting an example for other engineers as a subject matter expert, mentoring and guiding less experienced engineers. You work closely with our lead designers and architects to drive our product forward and to ensure the scalability, maintainability and performance of our product suite.
Responsibilities
- Provide guidance on system architecture decisions, making sure the technical direction aligns with business goals.
- Conduct thorough code reviews, ensuring best practices are followed, identifying potential issues, and mentoring junior developers in improving their coding skills.
- Provide technical guidance, share knowledge, and help junior and mid-level engineers grow in their roles by reviewing their work and offering constructive feedback.
- Work closely with other teams to ensure seamless delivery of software projects and alignment across departments.
- Be able to break down large, complex tasks into smaller, manageable components and distribute them among team members.
- Play a key role in agile processes, including sprint planning, daily stand-ups, retrospectives, and prioritization of tasks.
- Communicate effectively with stakeholders, including product managers, designers, and clients, to clarify requirements and ensure alignment with business objectives.
- Handle complex technical challenges, debugging, and resolving issues that may be beyond the scope of junior engineers.
- Integrate AI tools throughout the development lifecycle with critical evaluation for security, performance, and maintainability
- Build and maintain AI API integrations with proper error handling, caching, and observability
- Automate development workflows using AI in CI/CD pipelines
- Mentor team members on effective AI tool usage and establish team-level best practices
- Apply compliance standards to all AI implementations
- Participate in on-call rotation to support the “you build it you own it” mantra
- Understanding and utilization of software development tools including version control, building processes, debuggers, and test frameworks for:
- Primary technologies (may include):
- Typescript, Angular
- JavaScript, Node.js, React.js
- Python
- AWS services (Lambda, DynamoDB, OpenSearch, Kinesis, API Gateway, Step Functions, and others)
- IaC: Terraform, CloudFormation, Serverless
- Secondary technologies
- AWS services (OpenSearch, Lambda, DynamoDB, Kinesis, RDS, ECS, and others)
- SOAP/REST web service APIs
- Redis, NoSQL
- AWS SageMaker, Glue
- Microsoft SQL Server
- Primary technologies (may include):
Qualifications
Minimum Qualifications
- 3+ years' experience developing in Angular, Typescript, JavaScript or Node.js,
- 3+ years' experience developing in AWS Technologies
- 2+ years of experience integrating AI tools into production software development workflows
- Proven track record of building and maintaining AI API integrations in production systems
- Experience automating workflows with AI tools and measuring productivity impact
- Demonstrated ability to mentor others on AI development practices
- Knowledge of compliance standards relevant to AI implementations (data privacy, security)
- Experience developing web applications, working with databases, and consuming APIs
- Understanding of relevant software development tools including version control, build processes and test frameworks
- Ability to work independently with limited supervision
Preferred Qualifications
- Bachelor's degree or higher in Computer Science or a closely related field
- 2+ years of AI/ML experience with a strong technical and strategic focus, with expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
- 2+ years expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
- 2+ years' experience in creating data systems for feature stores or vector databases.
- Experience with cloud computing infrastructures such as AWS or Azure
- Use of source code repositories such as Azure DevOps and Git
- Experience working with SQL Server and NoSQL databases
- Experience with performance tuning and optimization techniques for high scale systems
- Experience working with development teams in multiple time zones
- Proven track record of creating secure and scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner
- Experience with e-commerce, retail, online marketplaces, or digital advertising
- Excellent analytical, decision-making and problem-solving skills
- Proven ability to work in a rapidly changing environment with keen attention to detail
Travel Required
Up to 10%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
- Partner with the leading brands and retailers.
- Connect with passionate professionals who will help support your goals.
- Participate in an inclusive, welcoming work atmosphere.
- Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
- Receive industry-competitive compensation and total rewards benefits.
Benefits
- Medical, Dental and Psychology benefits
- Life insurance and disability benefits
- Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day
- Voucher program for Transportation, Meals & Childcare
- Remote Working Stipend: €40/month automatically applied in payroll
- Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
- Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career.
- Charitable contribution match per team member
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Ready to apply?
Apply to Rithum LinkedIn BoardSenior Fullstack Software Engineer - JavaScript / TypeScript
Share this job
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.
Overview
The Engineering Team employs some of the top engineering talent who are constantly working to improve processes, quality and techniques, with the goal of producing the highest quality software solutions in the industry. The lines between traditional QA and software engineering are blurred here, with quality being considered at all stages of development.
Our team is comprised of very talented and highly motivated individuals, who pride themselves on working smarter, not harder. We’re empowered to make local decisions, reducing the overhead of getting things done. We aim for operational excellence, having a DevOps culture and a “you build it, you run it” mentality. We favor a Lean approach to our product development, following agile workflows such as Scrum and Kanban depending on the directive of the team. We welcome new technologies and are constantly self-evaluating our tech stack to make sure we are providing software of the highest quality. Continuous Delivery is important to us, and we are constantly looking to improve our automated testing and continuous integration.
As a Senior Software Engineer for our Retailers business function, you are responsible for writing efficient, well-structured, and maintainable code, setting an example for other engineers as a subject matter expert, mentoring and guiding less experienced engineers. You work closely with our lead designers and architects to drive our product forward and to ensure the scalability, maintainability and performance of our product suite.
Responsibilities
- Provide guidance on system architecture decisions, making sure the technical direction aligns with business goals.
- Conduct thorough code reviews, ensuring best practices are followed, identifying potential issues, and mentoring junior developers in improving their coding skills.
- Provide technical guidance, share knowledge, and help junior and mid-level engineers grow in their roles by reviewing their work and offering constructive feedback.
- Work closely with other teams to ensure seamless delivery of software projects and alignment across departments.
- Be able to break down large, complex tasks into smaller, manageable components and distribute them among team members.
- Play a key role in agile processes, including sprint planning, daily stand-ups, retrospectives, and prioritization of tasks.
- Communicate effectively with stakeholders, including product managers, designers, and clients, to clarify requirements and ensure alignment with business objectives.
- Handle complex technical challenges, debugging, and resolving issues that may be beyond the scope of junior engineers.
- Integrate AI tools throughout the development lifecycle with critical evaluation for security, performance, and maintainability
- Build and maintain AI API integrations with proper error handling, caching, and observability
- Automate development workflows using AI in CI/CD pipelines
- Mentor team members on effective AI tool usage and establish team-level best practices
- Apply compliance standards to all AI implementations
- Participate in on-call rotation to support the “you build it you own it” mantra
- Understanding and utilization of software development tools including version control, building processes, debuggers, and test frameworks for:
- Primary technologies (may include):
- Typescript, Angular
- JavaScript, Node.js, React.js
- Python
- AWS services (Lambda, DynamoDB, OpenSearch, Kinesis, API Gateway, Step Functions, and others)
- IaC: Terraform, CloudFormation, Serverless
- Secondary technologies
- AWS services (OpenSearch, Lambda, DynamoDB, Kinesis, RDS, ECS, and others)
- SOAP/REST web service APIs
- Redis, NoSQL
- AWS SageMaker, Glue
- Microsoft SQL Server
- Primary technologies (may include):
Qualifications
Minimum Qualifications
- 3+ years' experience developing in Angular, Typescript, JavaScript or Node.js,
- 3+ years' experience developing in AWS Technologies
- 2+ years of experience integrating AI tools into production software development workflows
- Proven track record of building and maintaining AI API integrations in production systems
- Experience automating workflows with AI tools and measuring productivity impact
- Demonstrated ability to mentor others on AI development practices
- Knowledge of compliance standards relevant to AI implementations (data privacy, security)
- Experience developing web applications, working with databases, and consuming APIs
- Understanding of relevant software development tools including version control, build processes and test frameworks
- Ability to work independently with limited supervision
Preferred Qualifications
- Bachelor's degree or higher in Computer Science or a closely related field
- 2+ years of AI/ML experience with a strong technical and strategic focus, with expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
- 2+ years expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
- 2+ years' experience in creating data systems for feature stores or vector databases.
- Experience with cloud computing infrastructures such as AWS or Azure
- Use of source code repositories such as Azure DevOps and Git
- Experience working with SQL Server and NoSQL databases
- Experience with performance tuning and optimization techniques for high scale systems
- Experience working with development teams in multiple time zones
- Proven track record of creating secure and scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner
- Experience with e-commerce, retail, online marketplaces, or digital advertising
- Excellent analytical, decision-making and problem-solving skills
- Proven ability to work in a rapidly changing environment with keen attention to detail
Travel Required
Up to 10%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
- Partner with the leading brands and retailers.
- Connect with passionate professionals who will help support your goals.
- Participate in an inclusive, welcoming work atmosphere.
- Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
- Receive industry-competitive compensation and total rewards benefits.
Benefits
- Medical coverage provided through Irish Life Health; premiums paid by the company
- Life & disability insurance
- Pension plan with 5% company match
- Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day
- Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
- €50/month Remote work stipend for internet
- Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career.
- Charitable contribution match per team member
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Ready to apply?
Apply to Rithum LinkedIn Board
Technical Support Engineer (Saturday - Wednesday)
Share this job
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well as educating and supporting our customers on a global level. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. Our Support Engineers partner with our customers to tackle challenging technical issues they face in innovative ways.
In this role, you will be directly responsible for helping people integrate Intercom into their products, diagnose and report problems they have, and serve as the bridge between our customers and our product teams. Our job starts the moment a customer decides they want to use Intercom, sticking with them every step of the way to ensure they get the most value from our product.
This opportunity is for folks who truly love problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives and address any challenges with our product. This is not a springboard into other areas or jobs at Intercom, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Intercom. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged to bring ideas and feedback to the table on how things could be better for our team and/or our customers.
This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.
What will I be doing?
- Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
- Owning customer communications and issues from initial contact until resolution
- Becoming an encyclopedia of knowledge about how Intercom works and what it is capable of
- Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
- Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions
- Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers
- Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
- Influencing the direction of the Intercom product through daily communication with our customers and consistent collaboration with our product teams
What your first 6 months will look like:
In your first 30 days you will:
- Complete company onboarding, becoming familiar with Intercom’s values, strategy, and goals
- Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments
- Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions
- Showcase successful and proactive communication about your training progress and needs/questions that arise
In your first 60 days, you will:
- Continue to complete CS trainings and pass relevant assessments successfully and on schedule
- Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query
- Demonstrate ownership in the execution of your work
- Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda
In your first 90 days, you will:
- Receive QA reviews and action feedback
- Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development
- Contribute outside of the inbox via sharing suggestions and ideas for how we can improve
- Successfully meet KPI targets and/or goals
- Demonstrate Intercom’s Values in your work and alignment with the company vision and strategy
What skills do I need?
Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!
- 1-2 years of technical support experience
- Understanding of Web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs
- Understanding of REST API, SDKs & Webhooks
- Solid understanding of tech fundamentals + modern day tools (Slack, Chrome, Coda, Asana, etc.)
- Strong customer focus (excels at + enjoys helping customers)
- Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
- Strong problem solving skills (ability to think critically and learn on-the-fly)
- Ability to troubleshoot and utilize resources to answer questions on baseline topics
- Ability to take on + action feedback
- Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
- Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas
Bonus skills & attributes
- Completion of technical coding bootcamps, programs, courses, etc.
- Previous experience working in a troubleshooting environment
- Understanding code syntax or use of specifically supported frameworks
- Experience configuring our supported iOS/Android Plugins (mobile SDKs)
- Familiarity with native mobile development
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom