We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

We are smava – the online credit comparison platform. We make loans transparent, fair and affordable! With more than 300.000 satisfied customers, we are one of the biggest FinTech companies in Germany. Become now part of our vision to shape the digital future of the consumer loan market!

Our engineering teams operate with a high degree of independence. Each team is responsible for its own area within the platform, including the corresponding services and systems. At the same time, we foster close collaboration: Clear technical contracts and common standards ensure seamless interaction, while defined collaboration structures strengthen personal exchange. We rely on deep expertise, open dialogue, and joint decision-making to successfully implement our exciting and ambitious roadmap.

YOUR NEW TEAM

We are looking for a Senior Software Engineer to join our Offers and Checkout team. Our mission is to empower loan customers through effortless and transparent digital services that are trustworthy and self-serve. We strive to provide a seamless experience from deciding for a loan to formalizing the checkout process, ensuring our customers feel confident and in control every step of the way. We are organized in a cross-functional team with FE, FS, BE, QA and Design roles working closely with our Product Owner and stakeholders.

WHAT YOU WILL BE DOING

• Own and deliver complex end-to-end features for our Offers, Checkout, and Customer Area domains, using React and TypeScript in the frontend and Node.js (TypeScript) in the backend.
• Act as a driving force for Automation and AI-driven UX development, using your expertise to identify, test, and implement AI to improve our development velocity and testing quality.
• Build and maintain stable, scalable services in a data-intensive, distributed AWS environment utilizing Kubernetes, AWS Lambda, and event-driven architectures.
• Collaborate closely with Product Owners and UX Designers to build high-conversion customer journeys, prioritizing a seamless, trustworthy self-serve experience.
• Drive high engineering standards for code quality, performance, and security while taking an active role in technical decision-making (stack, tools, architecture) within the team.
• Embody the "you build it, you run it, you own it" philosophy, including managing DevOps tasks and ensuring full observability of your services via the "LGTM" Grafana stack.
• Mentor and grow your peers through proactive knowledge sharing, high-quality design reviews, and pair programming.

YOUR PROFILE

• Extensive experience as a Fullstack Engineer with an emphasis on Frontend and a mastery of TypeScript across the entire stack.
• Expert-level proficiency in React and Node.js, with a solid understanding of how to build and optimize frontends for discerning customer bases.
• Deep interest and practical experience in AI tooling and automation, particularly in their application to frontend testing and modern UX development workflows.
• Strong background in conversion-focused business contexts, with experience in A/B-testing infrastructure and data-driven optimization.
• Proven experience in structured technical collaboration, specifically in writing and reviewing RFCs and working with PRDs to review product requirements.
• Senior-level maturity, demonstrating the ability to own the entire feature lifecycle—from design and implementation to maintenance—in a self-organized manner.
• Familiarity with modern infrastructure and CI/CD, including AWS, Kubernetes, and workflows like GitHub Actions or ArgoCD.
• Strong communication skills and a passion for working in a cross-functional, agile and supportive environment.

WHAT WE OFFER

• Our team comes from over 50 nations and you can expect an open and dynamic working environment with plenty of room for your further development
• We actively work to create a diverse and inclusive work environment by sharing our different skills, ideas and experiences as a team and representing diversity within the company
• For your personal development, we offer internal career programs, further training opportunities and language courses (German)
• A modern equipped office with roof terrace, lounge and much more
• We value our successes and celebrate them through regular events, such as the Company Lunch, the Table Tennis Tournament or our Summer Party
• Get your lunch delivered right to the office and save at the same time through the subsidy from smava
• Your rest is important to us so we offer 30 days of vacation, parents benefit from 10-child sick days in addition to the statutory entitlement
• To support your physical and mental health, we offer collaborations with sports providers and weekly sports activities in our office
• We support social projects and subsidize your ticket for public transport so that you can get to your destination in an environmentally conscious way
• Enjoy exclusive offers from a large number of brands and secure the best prices when buying through our Corporate Benefits partnership
• With smava you are secured in your old age and benefit from a subsidized company pension plan

Interested?

Apply online with just a few click via the application button as Senior Full Stack Engineer (f/m/d) - Node, Typescript & React. Simply upload your CV (preferably as PDF file) and we’ll get back to you as soon as possible.

All applications are accepted exclusively via the application form.

Contact: Daria Nechaieva

At smava we celebrate diversity and stand for an environment that represents a variety of backgrounds, perspectives and skills. We're committed to equal employment and development opportunities regardless of gender identity or expression, race, religion, age, sexual orientation, colour, disability, culture or place of origin.

Do you want to learn more about us?

Visit our career page: www.smava.de/jobs/en

or our Instagram profile: www.instagram.com/smavacareer

We are smava – the online credit comparison platform. We make loans transparent, fair and affordable! With more than 300.000 satisfied customers, we are one of the biggest FinTech companies in Germany. Become now part of our vision to shape the digital future of the consumer loan market!

Our engineering teams operate with a high degree of independence. Each team is responsible for its own area within the platform, including the corresponding services and systems. At the same time, we foster close collaboration: Clear technical contracts and common standards ensure seamless interaction, while defined collaboration structures strengthen personal exchange. We rely on deep expertise, open dialogue, and joint decision-making to successfully implement our exciting and ambitious roadmap.

YOUR NEW TEAM

We are looking for a Senior Software Engineer to join our Offers and Checkout team. Our mission is to empower loan customers through effortless and transparent digital services that are trustworthy and self-serve. We strive to provide a seamless experience from deciding for a loan to formalizing the checkout process, ensuring our customers feel confident and in control every step of the way. We are organized in a cross-functional team with FE, FS, BE, QA and Design roles working closely with our Product Owner and stakeholders.

WHAT YOU WILL BE DOING

• Own and deliver complex end-to-end features for our Offers, Checkout, and Customer Area domains, using React and TypeScript in the frontend and Node.js (TypeScript) in the backend.
• Act as a driving force for Automation and AI-driven UX development, using your expertise to identify, test, and implement AI to improve our development velocity and testing quality.
• Build and maintain stable, scalable services in a data-intensive, distributed AWS environment utilizing Kubernetes, AWS Lambda, and event-driven architectures.
• Collaborate closely with Product Owners and UX Designers to build high-conversion customer journeys, prioritizing a seamless, trustworthy self-serve experience.
• Drive high engineering standards for code quality, performance, and security while taking an active role in technical decision-making (stack, tools, architecture) within the team.
• Embody the "you build it, you run it, you own it" philosophy, including managing DevOps tasks and ensuring full observability of your services via the "LGTM" Grafana stack.
• Mentor and grow your peers through proactive knowledge sharing, high-quality design reviews, and pair programming.

YOUR PROFILE

• Extensive experience as a Fullstack Engineer with an emphasis on Frontend and a mastery of TypeScript across the entire stack.
• Expert-level proficiency in React and Node.js, with a solid understanding of how to build and optimize frontends for discerning customer bases.
• Deep interest and practical experience in AI tooling and automation, particularly in their application to frontend testing and modern UX development workflows.
• Strong background in conversion-focused business contexts, with experience in A/B-testing infrastructure and data-driven optimization.
• Proven experience in structured technical collaboration, specifically in writing and reviewing RFCs and working with PRDs to review product requirements.
• Senior-level maturity, demonstrating the ability to own the entire feature lifecycle—from design and implementation to maintenance—in a self-organized manner.
• Familiarity with modern infrastructure and CI/CD, including AWS, Kubernetes, and workflows like GitHub Actions or ArgoCD.
• Strong communication skills and a passion for working in a cross-functional, agile and supportive environment.

WHAT WE OFFER

• Our team comes from over 50 nations and you can expect an open and dynamic working environment with plenty of room for your further development
• We actively work to create a diverse and inclusive work environment by sharing our different skills, ideas and experiences as a team and representing diversity within the company
• For your personal development, we offer internal career programs, further training opportunities and language courses (German)
• A modern equipped office with roof terrace, lounge and much more
• We value our successes and celebrate them through regular events, such as the Company Lunch, the Table Tennis Tournament or our Summer Party
• Get your lunch delivered right to the office and save at the same time through the subsidy from smava
• Your rest is important to us so we offer 30 days of vacation, parents benefit from 10-child sick days in addition to the statutory entitlement
• To support your physical and mental health, we offer collaborations with sports providers and weekly sports activities in our office
• We support social projects and subsidize your ticket for public transport so that you can get to your destination in an environmentally conscious way
• Enjoy exclusive offers from a large number of brands and secure the best prices when buying through our Corporate Benefits partnership
• With smava you are secured in your old age and benefit from a subsidized company pension plan

Interested?

Apply online with just a few click via the application button as Senior Full Stack Engineer (f/m/d) - Node, Typescript & React. Simply upload your CV (preferably as PDF file) and we’ll get back to you as soon as possible.

All applications are accepted exclusively via the application form.

Contact: Daria Nechaieva

At smava we celebrate diversity and stand for an environment that represents a variety of backgrounds, perspectives and skills. We're committed to equal employment and development opportunities regardless of gender identity or expression, race, religion, age, sexual orientation, colour, disability, culture or place of origin.

Do you want to learn more about us?

Visit our career page: www.smava.de/jobs/en

or our Instagram profile: www.instagram.com/smavacareer

We are smava – the online credit comparison platform. We make loans transparent, fair and affordable! With more than 300.000 satisfied customers, we are one of the biggest FinTech companies in Germany. Become now part of our vision to shape the digital future of the consumer loan market!

Our engineering teams operate with a high degree of independence. Each team is responsible for its own area within the platform, including the corresponding services and systems. At the same time, we foster close collaboration: Clear technical contracts and common standards ensure seamless interaction, while defined collaboration structures strengthen personal exchange. We rely on deep expertise, open dialogue, and joint decision-making to successfully implement our exciting and ambitious roadmap.

YOUR NEW TEAM

We are looking for a Senior Software Engineer to join our Offers and Checkout team. Our mission is to empower loan customers through effortless and transparent digital services that are trustworthy and self-serve. We strive to provide a seamless experience from deciding for a loan to formalizing the checkout process, ensuring our customers feel confident and in control every step of the way. We are organized in a cross-functional team with FE, FS, BE, QA and Design roles working closely with our Product Owner and stakeholders.

WHAT YOU WILL BE DOING

• Own and deliver complex end-to-end features for our Offers, Checkout, and Customer Area domains, using React and TypeScript in the frontend and Node.js (TypeScript) in the backend.
• Act as a driving force for Automation and AI-driven UX development, using your expertise to identify, test, and implement AI to improve our development velocity and testing quality.
• Build and maintain stable, scalable services in a data-intensive, distributed AWS environment utilizing Kubernetes, AWS Lambda, and event-driven architectures.
• Collaborate closely with Product Owners and UX Designers to build high-conversion customer journeys, prioritizing a seamless, trustworthy self-serve experience.
• Drive high engineering standards for code quality, performance, and security while taking an active role in technical decision-making (stack, tools, architecture) within the team.
• Embody the "you build it, you run it, you own it" philosophy, including managing DevOps tasks and ensuring full observability of your services via the "LGTM" Grafana stack.
• Mentor and grow your peers through proactive knowledge sharing, high-quality design reviews, and pair programming.

YOUR PROFILE

• Extensive experience as a Fullstack Engineer with an emphasis on Frontend and a mastery of TypeScript across the entire stack.
• Expert-level proficiency in React and Node.js, with a solid understanding of how to build and optimize frontends for discerning customer bases.
• Deep interest and practical experience in AI tooling and automation, particularly in their application to frontend testing and modern UX development workflows.
• Strong background in conversion-focused business contexts, with experience in A/B-testing infrastructure and data-driven optimization.
• Proven experience in structured technical collaboration, specifically in writing and reviewing RFCs and working with PRDs to review product requirements.
• Senior-level maturity, demonstrating the ability to own the entire feature lifecycle—from design and implementation to maintenance—in a self-organized manner.
• Familiarity with modern infrastructure and CI/CD, including AWS, Kubernetes, and workflows like GitHub Actions or ArgoCD.
• Strong communication skills and a passion for working in a cross-functional, agile and supportive environment.

WHAT WE OFFER

• Our team comes from over 50 nations and you can expect an open and dynamic working environment with plenty of room for your further development
• We actively work to create a diverse and inclusive work environment by sharing our different skills, ideas and experiences as a team and representing diversity within the company
• For your personal development, we offer internal career programs, further training opportunities and language courses (German)
• A modern equipped office with roof terrace, lounge and much more
• We value our successes and celebrate them through regular events, such as the Company Lunch, the Table Tennis Tournament or our Summer Party
• Get your lunch delivered right to the office and save at the same time through the subsidy from smava
• Your rest is important to us so we offer 30 days of vacation, parents benefit from 10-child sick days in addition to the statutory entitlement
• To support your physical and mental health, we offer collaborations with sports providers and weekly sports activities in our office
• We support social projects and subsidize your ticket for public transport so that you can get to your destination in an environmentally conscious way
• Enjoy exclusive offers from a large number of brands and secure the best prices when buying through our Corporate Benefits partnership
• With smava you are secured in your old age and benefit from a subsidized company pension plan

Interested?

Apply online with just a few click via the application button as Senior Full Stack Engineer (f/m/d) - Node, Typescript & React. Simply upload your CV (preferably as PDF file) and we’ll get back to you as soon as possible.

All applications are accepted exclusively via the application form.

Contact: Daria Nechaieva

At smava we celebrate diversity and stand for an environment that represents a variety of backgrounds, perspectives and skills. We're committed to equal employment and development opportunities regardless of gender identity or expression, race, religion, age, sexual orientation, colour, disability, culture or place of origin.

Do you want to learn more about us?

Visit our career page: www.smava.de/jobs/en

or our Instagram profile: www.instagram.com/smavacareer

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

As a Sr. Client Partner CPG at Pinterest, you’ll play a pivotal role in building trusted, long-term partnerships with our Food & Beverage clients. Supporting them in creating value on the only platform intentionally designed to be positive and inspiring. You will define, launch, and drive strategic initiatives, operationalizing a vision that deepens relationships and delivers measurable business results. We’re seeking an exceptional candidate with a proven track record in advertising and media, a talent for building strong connections, and a passion for solving complex, ambiguous challenges. Your ability to communicate with clarity and influence stakeholders, both internally and external, will be key. With Pinterest’s advertising business thriving and our user base expanding, your leadership can help reinforce our position as the platform where brands and people connect for good, powering growth for our business and our partners.

What you’ll do:

• Retain, grow and diversify the value delivered to our partners, ultimately growing Pinterest revenue as a result
• Coordinate negotiations with partners to create joint business plans, learning agendas and have deep understanding of partners' business and media objectives. Responsible for stakeholder management, decision maker relationships. Arrange regular meetings with partners to discuss their requirements, learn about their objectives and remove roadblocks for partners.
• Orchestrate internal support for the client and agency to solve high level strategic challenges, from measurement to creative and technical integration to deliver consistent goals and objectives of the partners on a day to day.
• Track, analyze, and communicate key quantitative metrics and business trends internally and to partners
• Specifically own the “why” Pinterest conversation with advertisers to influence the way they think about the platform’s role in their overarching media mix
• Present tailored digital media strategies to partners that address their specific marketing needs and align with their business goals. Have a deep understanding of partners’ business goals and turn data into compelling stories through actionable insights to help them succeed. Leverage knowledge of the broader digital and advertising landscape, competitive platforms, and industry landscape to provide insights.
• Apply knowledge of customer goals and joint strategy to increase ad investment. Secure and grow revenue for Pinterest through proactive planning, pitching, deal negotiations, and upselling. Unlock new lines of revenue by navigating across multiple lines of business, marketing objectives, regions. Influence and secure budget allocation from Search, Social, Brand, Video, Agency and other relevant teams.

What we’re looking for:

• Extensive experience in marketing/advertising/digital, with specific technical acumen media, search, data and measurement 
• Established industry relationships and experience working with executive level business and marketing leaders within client organizations
• Proven track record of exceeding revenue goals
• Ability to translate partner value across various levels, such as executive, operational, creative, media, and analytics teams
• Strong team player and ability to succeed in a fast-paced, rapidly changing environment while maintaining high levels of operational rigor, digital acumen, and business excellence
• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge
• This role is based in Berlin, Hamburg, Munich

 Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from one of our offices.

#LI-HYBRID

#LI-PS1

Start: Immediately | Level: Mid - Senior | Location: Germany, remote | Working hours: Full Time

As a Cloud Engineer (m/f/d) – AWS, you will continuously shape and evolve our cloud platforms. Your main focus is on building and advancing a scalable, secure, and efficient environment that enables developers to work independently. You create the technical foundations, automations, and processes that enable self-service and support our teams in operating their cloud workloads securely and reliably.

To ensure smooth collaboration, we require a current primary residence in Germany for this position.

Your mission

• You design, develop, and optimize our cloud platform with a strong focus on AWS, ensuring secure, scalable, and efficient operations

• You develop and maintain our Infrastructure-as-Code environments (e.g. using Terraform) and automate workflows using custom scripts (Python, Go, Bash) as well as AWS-native services

• You design, operate, and continuously improve CI/CD pipelines (e.g. with GitHub Actions) for applications and infrastructure components

• You build self-service solutions that empower development teams to provision and use cloud resources independently and securely, while supporting them operationally when needed

• You design and enhance monitoring, logging, alerting, and observability solutions to ensure reliable and transparent platform operations

• You identify opportunities for improvement and actively contribute ideas to further develop our cloud platform using new technologies and approaches

Your experience & skills

• You have experience building, operating, and automating cloud infrastructures – ideally on AWS

• You understand core principles of modern cloud architectures and apply them effectively when evolving platform solutions

• You are familiar with Infrastructure-as-Code tools, especially Terraform, and can create robust, repeatable infrastructure setups

• You have experience in automation and scripting (e.g. Python, Go, or Bash)

• You are familiar with CI/CD principles and deployment automation (e.g. GitHub Actions or comparable pipelines)

• You have a solid understanding of cloud security concepts (e.g. IAM, networking, least privilege) and apply them consistently in your work

• You understand the fundamentals of monitoring, logging, alerting, and observability and can translate stakeholder requirements into practical technical solutions

• You work independently, take ownership, and communicate clearly and constructively across teams

• Ideally, you have experience working in agile environments (Scrum, Kanban)

Why choose us?

Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle.

You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from:

• Flexible working hours and remote work options
• Attractive employee discounts
• Subsidy for the E-gym Wellpass
• Workation
• Corporate benefits
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

Aufgabenbereich 

Der Sales & Service Manager ist Mitglied des Führungsteams des Geschäfts und kümmert sich um die Geschäfts- und Kundenerlebnisstrategie von ALO im Geschäft. Diese Person engagiert sich leidenschaftlich für Geschäftsziele, Umsatz, Kundenerlebnis und die Förderung von Talenten, um die Leitprinzipien von ALO zu erfüllen. Das oberste Ziel dieser Position ist es, sicherzustellen, dass das Kundenerlebnis im Geschäft außergewöhnlich ist. 

Vertriebs- und Serviceleiter 

• Untersuchen Sie Verkaufschancen und deren Ursachen und arbeiten Sie mit dem Geschäftsführer zusammen, um Prozess- oder Systemlücken zu schließen 
• Beaufsichtigen Sie das Verkaufs- und Serviceteam, um ein außergewöhnliches Kundenerlebnis im Verkaufsraum zu gewährleisten, indem Sie den Grad der Kundenbindung und die technische Produktschulung bewerten und die Teammitglieder dabei unterstützen, Lücken durch Feedback und Coaching zu schließen 
• Täglicher Aufbau der Kundenbeziehung zu unseren Kunden 
• Sicherstellung einer effektiven Abdeckung des Verkaufsraums durch die Entwicklung von Personallösungen und die Leitung von Verkaufsinitiativen im gesamten Geschäft, je nach Bedarf 
• Zusammenarbeit mit dem Geschäftsführer, um die Vertriebs- und Servicestrategie für das Geschäft zu entwickeln und die Umsetzung mit dem Vertriebs- und Serviceteam durchzuführen 

Unternehmensleiter 

• Vertretung des Unternehmens bei Besprechungen und Telefonkonferenzen in Zusammenarbeit mit dem Geschäftsführer 
• Überprüfung, Überwachung und Zusammenarbeit mit dem Geschäftsführer bei der Verwaltung des Budgets, der Berichterstattung und anderer Geschäftsdaten, einschließlich Kennzahlen (z. B. Ausgaben, Verkaufszahlen), und Information der Planungsprozesse (z. B. vierteljährliche Geschäftsüberprüfung und Verkaufsplanung) 
• Zukünftige Planung des Arbeitsablaufs, um die optimale Leistung des Unternehmens zu gewährleisten 

Personalleiter 

• Sicherstellen, dass das Vertriebs-, Service- und Community-Team die Mission und Leitprinzipien von ALO verkörpert, um unseren Besuchern effektiv zu vermitteln, wer wir sind, was wir tun und warum wir das tun, was wir tun 
• Führen eines Teams durch Verantwortungsbewusstsein, regelmäßiges kontinuierliches Coaching, Talentförderung und Verbesserung der effektiven Kommunikation im gesamten Operations- und Visual-Team 
• Aufbau einer internen und externen Pipeline durch Nachfolgeplanung und Rekrutierungsstrategie 
• Erstellung eines effektiven Zeitplans, der die beste Geschäftsstrategie priorisiert, in Zusammenarbeit mit dem General Manager 

Geschäftspartner 

• Überwacht die Umsetzung bestimmter Vorgaben des ALO-Vertriebs- und Servicemodells und gewährleistet so die operative Effizienz 
• Arbeitet mit dem Geschäftsführer/Filalleiter zusammen, setzt dessen Vision um und arbeitet funktionsübergreifend mit Geschäftspartnern zusammen, um die Ziele der Organisation auf allen Ebenen zu unterstützen 
• Zeigt die Fähigkeit, sich in der Organisation zurechtzufinden und dabei ein Gleichgewicht zwischen geschäftlichen Anforderungen und Markenkultur herzustellen 

Qualifikationen für Vertriebs- und Serviceleiter 

• Führungserfahrung im Einzelhandel oder einer verwandten Branche 
• Praktische Kenntnisse in MS Office (Word, Excel und Outlook) 
• Außergewöhnliche zwischenmenschliche und kommunikative Fähigkeiten, sowohl mündlich als auch schriftlich 
• Agilität und die Fähigkeit, mehrere Aufgaben in einem sich verändernden Umfeld zu bewältigen 
• Hohe Motivation durch die Förderung des Geschäfts in einem schnelllebigen, innovativen Umfeld 
• Unternehmerisches Denken und Handeln 
• Selbstständiges Arbeiten, Zeitmanagementfähigkeiten und persönliche Verantwortung 
• Dentifikation mit und Umsetzung der Leitprinzipien von ALO 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Vertriebs- und Serviceleiters 

Die Position als Vertriebs- und Serviceleiter ist eine Vollzeitstelle. Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday“ bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können. 

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

Join us as a (Senior) Product Manager (all genders) in our Payment team (parental leave cover for 18 months) and help shape the future of autonomous mobility!

At MOIA, we build technology that enables cities and mobility operators to run mobility services safely, efficiently, and at scale. Our mission is to accelerate the shift toward sustainable, shared autonomous mobility - supported by flexible and scalable payment solutions for both end users and B2B partners. 

As a (Senior) Product Manager, you’ll be part of the Payment team, responsible for shaping how money flows through MOIA’s mobility ecosystem - evolving from a pure ridepooling operator to a technology and Autonomous Mobility (AD) focused Mobility-as-a-Service software provider. 

We are a cross-functional team of backend engineers, app developers, quality specialists and an agile coach, working together to build reliable and scalable payment solutions. 

Having successfully delivered and operated payment solutions for millions of rides for our Hamburg services, we are now entering the next phase: Expanding our platform to support MOIA’s MaaS offering and Autonomous Driving services across multiple international markets and across different B2B/B2G partners. This includes addressing new challenges such as multi-tenant payment architectures, partner integrations, regulatory complexity, and new monetization models. 

As a (Senior) Product Manager, you will continue to evolve our payment platform within a B2B / B2B2G context, scaling existing capabilities and adapting them to diverse partner and market requirements. You will treat payments as a product in its own right - balancing user experience, partner needs, and commercial viability. 

This is a key moment to join, bringing your expertise and enthusiasm for payment solutions, and contributing to the continued success of innovative urban mobility solutions. 

What you will do

• Build a deep understanding of the challenges and opportunities of multi-tenant payment systems, enabling cities, partners, and operators to run mobility services for their users.
• Own MOIA’s payment domain end-to-end, defining and executing a roadmap that turns company strategy into a scalable and competitive payment product for the future of an AD mobility provider. 
• Understand and translate the needs of B2B and B2G clients into robust payment solutions by actively engaging with partners - facilitating workshops, aligning on requirements, and guiding them through integrations that enable them to launch and operate MOIA’s white-labelled mobility services. 
• Make trade-offs between standardisation and partner-specific needs in a multi-tenant environment. 
• Prepare and prioritize features as epics and stories for refinement with your team while respecting architectural and technical constraints. 
• Collaborate closely with the Technical Lead and Agile Coach to ensure product quality, delivery reliability, and a healthy team dynamic.
• Create clarity and visibility across domain leadership and partner teams (e.g. Booking and Accounting) on goals, trade-offs, risks, and dependencies.
• Own and manage relationships with external payment providers (e.g. Adyen), balancing partner capabilities, costs, risk, and scalability.
• Leverage AI in day-to-day product work to improve processes, decision-making, and product capabilities, and actively contribute to evolving AI practices within the Product Community.
• Represent the Payment team within the Product Community, sharing learnings from building complex, platform-oriented payment systems and contributing to overall product excellence.

What will help you to fulfill your role 

• Payment Domain knowledge: You have worked within the payment domain and have a track record of building payment solutions at scale – B2B2C payment setup or payment integrations with (public) clients is a big plus! You don’t shy away from building within the constraints of regulations, taxation, invoicing. In short: Your heart is beating for payments – and you share that passion with anyone who’ll listen!  
• Excellence: You bring solid experience in Product Management and are able to balance business, stakeholder, and user needs effectively. You create shared understanding and ensure that priorities are aligned and understood by relevant stakeholders. 
• Visionary: You think big, craft compelling visions for your ideas and understand what makes your products commercially viable. You are excited about bringing business value and can bridge the gap between technical world and business world.  
• Pragmatist: You get things done, make sound decisions and resolve issues effectively. You enjoy getting involved and discussing complex technical challenges - and then you trust the team to take it from there to figure out architecture and implementation.  
• AI-driven mindset: You actively use modern AI methods in your day-to-day work - from discovery and analysis to decision-making and delivery. You are curious about how AI can improve both internal processes and product capabilities, and you contribute to evolving practical AI usage within the Product Community. 
• Excellent Communicator: People enjoy working with you because you communicate well and evoke optimism, even when you’re communicating complex information. You are experienced in adjusting your messaging to different stakeholders and inspire people by translating your in-depth domain expertise into clear and straightforward language. Plus, you are not afraid of asking a lot of questions to refine your understanding.  
• Fluent communication in English is required; German is a plus. 

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Meet the Team

The Marketing & Growth team is one of the largest and most dynamic at Fever, playing a central role in driving visibility, engagement, and business impact across the company. We work closely with nearly every department, combining strategy, creativity, and data to connect millions of people with unforgettable experiences.

Join us if you want to drive global impact, master data-driven creativity, and help millions of people discover their next unforgettable experience.

The CRM team focuses on building lasting relationships with our users from the moment they first encounter Fever. By analyzing customer behavior and mapping the entire lifecycle, we create personalized experiences that keep users engaged and coming back.

We craft targeted communications, special offers, and data-driven insights to strengthen loyalty and improve every interaction.

Join us and help turn first-time users into lifelong fans.

The Role

As a CRM Specialist, you will be responsible for developing and executing end-to-end CRM strategies and communication plans across multiple channels, with a strong focus on email, push notifications, and in-app messaging.

You will play a key role in refining our multi-channel communication approach, optimizing customer journeys, and improving retention strategies. The role requires a combination of analytical thinking, technical skills, and a strong understanding of customer behavior.

What You’ll Do

• Develop and execute CRM campaigns across multiple channels (email, push, in-app)
• Support the definition of the customer lifecycle and contact strategy across all touchpoints
• Segment audiences and leverage customer data to improve targeting and campaign effectiveness
• Monitor, analyse, and report on campaign performance, ensuring all activities are measurable and insight-driven
• Own weekly and monthly reporting, as well as ad hoc performance deep dives
• Continuously optimize CRM flows and journeys to improve engagement and drive revenue
• Collaborate with internal teams to ensure alignment across marketing initiatives
• Stay up to date with CRM best practices, tools, and industry trends

Who You Are

• 2–3 years of experience in Digital Marketing and CRM, across mobile and web environments
• Experience with Salesforce Marketing Cloud
• Familiarity with ESPs such as Mailchimp, Sendgrid, or similar tools
• Proficiency in HTML
• Strong copywriting skills
• Analytical, data-driven, and commercially minded
• Experience with A/B testing and dynamic content
• Ability to manage multiple priorities in a fast-paced environment
• Organized, proactive, and detail-oriented
• Fluent in English and German
• Strong team player with a collaborative mindset

Nice to Have

• Experience working in a fast-paced environment such as a startup or scale-up
• Strong understanding of customer segmentation and lifecycle marketing
• Experience with marketing automation and personalization strategies

Why You’ll Love It Here

Attractive compensation package
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Private health insurance
23 days off annually
Wellhub membership
English lessons
Flexible working model and home office options
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with!

#LI-Hybrid

Your next step in the Business Insights team at The Quality Group! We are looking for a (Senior) Analytics Engineer (gn) to join our Business Insights team within the Digital Department and help shape how data is used across The Quality Group. 

In this role, you combine a strong technical skillset with a clear understanding of business needs. You build and evolve the data foundation that enables our teams to make better, faster, and more consistent decisions.

Within Business Insights, we work across two closely connected focus areas: Analytics Engineering and Analytics Consulting. Both roles share the same foundation — a strong understanding of data, business context, and analytical thinking — and contribute to the same goal: creating measurable value through data.

The difference lies in the focus. While Analytics Consulting is centered around insights and stakeholder interaction, this role focuses on structuring, transforming, and scaling the underlying data to make those insights possible.

You work closely with stakeholders, Analytics Consultants, and the DWH team, translating business requirements into robust and reusable data models. You think in scalable solutions, not one-off analyses, and help ensure that data is consistent, reliable, and ready to drive decisions across the organization.

While this role has a clear focus on Analytics Engineering, you will occasionally contribute to Analytics Consulting topics such as stakeholder communication, dashboard development (e.g. Tableau, Databricks), or ad-hoc analyses. As a small and highly collaborative team, we work on a shared foundation and flexibly support each other where needed.

Your Mission

• You build and evolve data models and marts (e.g. with dbt) to enable scalable analytics
• You translate business requirements into clean, reusable data structures
• You implement and maintain KPI logic in the data layer in close collaboration with Analytics Consulting
• You ensure data quality through testing, validation, and monitoring
• You define and enforce modeling standards and best practices
• You transform and enrich DWH data into business-ready datasets
• You structure and support ad-hoc analytical requests where data modeling is required
• You act as a key interface between stakeholders, Analytics Consulting, and the DWH team

Your Qualifications 

• You bring 2+ years of experience in analytics engineering, data analytics, or a similar role
• You have strong SQL skills and experience with modern transformation tools (e.g. dbt)
• You have a solid understanding of data modeling and data warehouse concepts
• You have experience implementing business logic and KPIs in data models
• You are familiar with version control (e.g. Git) and collaborative workflows (e.g. pull requests, code reviews)
• You are able to translate business needs into scalable technical solutions
• You work in a structured, independent, and solution-oriented way
• You bring a strong ownership mindset and focus on quality
• You communicate clearly with both technical and non-technical stakeholders
• You have experience with BI tools (e.g. Tableau, Databricks), which is a plus
• You have excellent German and very good English skills

Why choose us?

Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle.

You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from*

• Flexible working hours and remote work options
• Attractive employee discounts (50% discount on our products)
• Subsidy for the E-gym Wellpass (Classpass in NL & UK)
• Workation
• Corporate benefits (only in Germany)
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

Your next step in the Business Insights team at The Quality Group! We are looking for a (Senior) Analytics Engineer (gn) to join our Business Insights team within the Digital Department and help shape how data is used across The Quality Group. 

In this role, you combine a strong technical skillset with a clear understanding of business needs. You build and evolve the data foundation that enables our teams to make better, faster, and more consistent decisions.

Within Business Insights, we work across two closely connected focus areas: Analytics Engineering and Analytics Consulting. Both roles share the same foundation — a strong understanding of data, business context, and analytical thinking — and contribute to the same goal: creating measurable value through data.

The difference lies in the focus. While Analytics Consulting is centered around insights and stakeholder interaction, this role focuses on structuring, transforming, and scaling the underlying data to make those insights possible.

You work closely with stakeholders, Analytics Consultants, and the DWH team, translating business requirements into robust and reusable data models. You think in scalable solutions, not one-off analyses, and help ensure that data is consistent, reliable, and ready to drive decisions across the organization.

While this role has a clear focus on Analytics Engineering, you will occasionally contribute to Analytics Consulting topics such as stakeholder communication, dashboard development (e.g. Tableau, Databricks), or ad-hoc analyses. As a small and highly collaborative team, we work on a shared foundation and flexibly support each other where needed.

Your Mission

• You build and evolve data models and marts (e.g. with dbt) to enable scalable analytics
• You translate business requirements into clean, reusable data structures
• You implement and maintain KPI logic in the data layer in close collaboration with Analytics Consulting
• You ensure data quality through testing, validation, and monitoring
• You define and enforce modeling standards and best practices
• You transform and enrich DWH data into business-ready datasets
• You structure and support ad-hoc analytical requests where data modeling is required
• You act as a key interface between stakeholders, Analytics Consulting, and the DWH team

Your Qualifications 

• You bring 2+ years of experience in analytics engineering, data analytics, or a similar role
• You have strong SQL skills and experience with modern transformation tools (e.g. dbt)
• You have a solid understanding of data modeling and data warehouse concepts
• You have experience implementing business logic and KPIs in data models
• You are familiar with version control (e.g. Git) and collaborative workflows (e.g. pull requests, code reviews)
• You are able to translate business needs into scalable technical solutions
• You work in a structured, independent, and solution-oriented way
• You bring a strong ownership mindset and focus on quality
• You communicate clearly with both technical and non-technical stakeholders
• You have experience with BI tools (e.g. Tableau, Databricks), which is a plus
• You have excellent German and very good English skills

Why choose us?

Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle.

You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from*

• Flexible working hours and remote work options
• Attractive employee discounts (50% discount on our products)
• Subsidy for the E-gym Wellpass (Classpass in NL & UK)
• Workation
• Corporate benefits (only in Germany)
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

Your next step in the Business Insights team at The Quality Group! We are looking for a (Senior) Data Analyst (gn) to join our Business Insights team within the Digital Department and help shape how data is used across The Quality Group. 

In this role, you combine a strong technical skillset with a clear understanding of business needs. You build and evolve the data foundation that enables our teams to make better, faster, and more consistent decisions.

Within Business Insights, we work across two closely connected focus areas: Analytics Engineering and Analytics Consulting. Both roles share the same foundation — a strong understanding of data, business context, and analytical thinking — and contribute to the same goal: creating measurable value through data.

The difference lies in the focus. While Analytics Consulting is centered around insights and stakeholder interaction, this role focuses on structuring, transforming, and scaling the underlying data to make those insights possible.

You work closely with stakeholders, Analytics Consultants, and the DWH team, translating business requirements into robust and reusable data models. You think in scalable solutions, not one-off analyses, and help ensure that data is consistent, reliable, and ready to drive decisions across the organization.

While this role has a clear focus on Analytics Engineering, you will occasionally contribute to Analytics Consulting topics such as stakeholder communication, dashboard development (e.g. Tableau, Databricks), or ad-hoc analyses. As a small and highly collaborative team, we work on a shared foundation and flexibly support each other where needed.

Your Mission

• You build and evolve data models and marts (e.g. with dbt) to enable scalable analytics
• You translate business requirements into clean, reusable data structures
• You implement and maintain KPI logic in the data layer in close collaboration with Analytics Consulting
• You ensure data quality through testing, validation, and monitoring
• You define and enforce modeling standards and best practices
• You transform and enrich DWH data into business-ready datasets
• You structure and support ad-hoc analytical requests where data modeling is required
• You act as a key interface between stakeholders, Analytics Consulting, and the DWH team

Your Qualifications 

• You bring 2+ years of experience in analytics engineering, data analytics, or a similar role
• You have strong SQL skills and experience with modern transformation tools (e.g. dbt)
• You have a solid understanding of data modeling and data warehouse concepts
• You have experience implementing business logic and KPIs in data models
• You are familiar with version control (e.g. Git) and collaborative workflows (e.g. pull requests, code reviews)
• You are able to translate business needs into scalable technical solutions
• You work in a structured, independent, and solution-oriented way
• You bring a strong ownership mindset and focus on quality
• You communicate clearly with both technical and non-technical stakeholders
• You have experience with BI tools (e.g. Tableau, Databricks), which is a plus
• You have excellent German and very good English skills

Why choose us?

Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle.

You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from*

• Flexible working hours and remote work options
• Attractive employee discounts (50% discount on our products)
• Subsidy for the E-gym Wellpass (Classpass in NL & UK)
• Workation
• Corporate benefits (only in Germany)
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

Your next step in the Business Insights team at The Quality Group! We are looking for a (Senior) Data Analyst (gn) to join our Business Insights team within the Digital Department and help shape how data is used across The Quality Group. 

In this role, you combine a strong technical skillset with a clear understanding of business needs. You build and evolve the data foundation that enables our teams to make better, faster, and more consistent decisions.

Within Business Insights, we work across two closely connected focus areas: Analytics Engineering and Analytics Consulting. Both roles share the same foundation — a strong understanding of data, business context, and analytical thinking — and contribute to the same goal: creating measurable value through data.

The difference lies in the focus. While Analytics Consulting is centered around insights and stakeholder interaction, this role focuses on structuring, transforming, and scaling the underlying data to make those insights possible.

You work closely with stakeholders, Analytics Consultants, and the DWH team, translating business requirements into robust and reusable data models. You think in scalable solutions, not one-off analyses, and help ensure that data is consistent, reliable, and ready to drive decisions across the organization.

While this role has a clear focus on Analytics Engineering, you will occasionally contribute to Analytics Consulting topics such as stakeholder communication, dashboard development (e.g. Tableau, Databricks), or ad-hoc analyses. As a small and highly collaborative team, we work on a shared foundation and flexibly support each other where needed.

Your Mission

• You build and evolve data models and marts (e.g. with dbt) to enable scalable analytics
• You translate business requirements into clean, reusable data structures
• You implement and maintain KPI logic in the data layer in close collaboration with Analytics Consulting
• You ensure data quality through testing, validation, and monitoring
• You define and enforce modeling standards and best practices
• You transform and enrich DWH data into business-ready datasets
• You structure and support ad-hoc analytical requests where data modeling is required
• You act as a key interface between stakeholders, Analytics Consulting, and the DWH team

Your Qualifications 

• You bring 2+ years of experience in analytics engineering, data analytics, or a similar role
• You have strong SQL skills and experience with modern transformation tools (e.g. dbt)
• You have a solid understanding of data modeling and data warehouse concepts
• You have experience implementing business logic and KPIs in data models
• You are familiar with version control (e.g. Git) and collaborative workflows (e.g. pull requests, code reviews)
• You are able to translate business needs into scalable technical solutions
• You work in a structured, independent, and solution-oriented way
• You bring a strong ownership mindset and focus on quality
• You communicate clearly with both technical and non-technical stakeholders
• You have experience with BI tools (e.g. Tableau, Databricks), which is a plus
• You have excellent German and very good English skills

Why choose us?

Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle.

You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from*

• Flexible working hours and remote work options
• Attractive employee discounts (50% discount on our products)
• Subsidy for the E-gym Wellpass (Classpass in NL & UK)
• Workation
• Corporate benefits (only in Germany)
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

Join us as a System Safety Engineer (all genders) to strengthen our Safety Operations team for autonomous vehicle programs.

At MOIA, we are shaping the future of autonomous mobility. As we move towards driverless SAE Level 4 operations in public traffic, safety becomes even more deeply embedded in the way we design, operate, and continuously improve our services.

With the safety driver no longer part of the operational setup, risks increasingly emerge from the interaction of complex systems: the autonomous driving stack, remote operations, hub infrastructure, service processes, and the people working with them.

As a System Safety Engineer, you will help build the safety organization for driverless autonomous vehicle operations. You will look at the full socio-technical system end to end, model its dependencies, identify operational risks, and support well-founded safety decisions using methods such as FTA, FMEA, STPA, and Bow-Tie analysis.

What you will do

• Model the overall operational system — including vehicle, remote center, hub management, service, and development — as a system of systems, with a strong focus on risks at interfaces.
• Conduct systematic hazard identification and risk analysis at system level, using methods such as FTA, FMEA, STPA, HAZOP, and Bow-Tie.
• Review and assess safety evidence and argumentation structures, including safety cases, safety concepts, and HARA, as part of vehicle acceptance into fleet operations.
• Evaluate the safety impact of software releases and new operational configurations.
• Maintain the operational Risk Dossier, prepare Safety Risk Acceptability decisions, and track mitigations through to closure.

What will help you to fulfill your role 

Must-haves:

• Experience in safety-critical environments, such as functional safety, system safety, or operational safety in complex, software-driven systems, including autonomous vehicles, robotics, aviation, rail, or similar domains.
• Strong systems thinking and the ability to model interdisciplinary systems of systems and analyze their interactions.
• Hands-on experience with system-level safety analysis methods such as FTA, FMEA, STPA, HAZOP, or Bow-Tie — beyond component-level analysis.
• A structured, process-oriented mindset and strong attention to detail.
• The ability to balance safety, operational continuity, and regulatory expectations.
• A high sense of responsibility, integrity, and ownership for safety.
• Fluent English and good German skills, both spoken and written.

Nice-to-have

• Understanding of Level 4 autonomous driving architectures, operational design domains, and human-machine interaction in operational contexts.
• Experience in operational safety, incident response, or fleet operations within a regulated environment.
• Experience supporting regulatory assessments, audits, or safety approvals.
• The ability to synthesize complex technical information into coherent safety arguments for both technical and non-technical audiences.

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Location: Hamburg or Berlin 

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are hiring a proactive and a highly motivated problem-solver to join our team as a Strategy Manager in this brand new open role to Act as the primary project owner for dedicated projects within the Lyft European Autonomous Vehicles Program, serving as the central PMO to ensure seamless coordination between internal teams and global stakeholders (e.g., Lyft, Freenow, AV Partners, Suppliers, etc.). The successful candidate will have a strong background in business strategy and Project Management and will thrive in our collaborative and forward-thinking team, which is committed to innovation and growth.

Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate colleagues who strive for excellence and like to have fun.  Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• European AV Program Management: Act as the primary project owner for dedicated projects within the Lyft European Autonomous Vehicles Program, serving as the central PMO to ensure seamless coordination between internal teams and global stakeholders (e.g., Lyft, Freenow, AV Partners, Suppliers, etc.).
• Execution & Milestone Tracking: Drive project timelines, manage complex workstreams, identify risks, and ensure the successful delivery of AV-related initiatives across European markets.
• Stakeholder Alignment: Facilitate communication and alignment between local operations and global partners to ensure the AV program meets strategic objectives.
• AV Strategic Roadmap: Develop and execute the AV strategy, identifying new business opportunities, analyzing market trends, and exploring "beyond mobility" innovations.
• Strategic Frameworks: Support the yearly and quarterly strategy planning processes and the creation of Lyft’s strategic framework.
• Executive & Shareholder Reporting: Assist in the creation of regular Supervisory Board Reports and or other materials for company All-Hands meetings (Strategy Updates/Performance Reporting).
• SMT Support: Provide support for the creation of ad-hoc requests from the Senior Management Team (SMT)
• In-house Consulting: Outside of the AV focus, the candidate may act as a project manager for high-impact, cross-functional projects as required by the company’s Senior leadership.
• Scope of Projects: These may include organizational changes, M&A activity, go-to-market strategies for new services, business opportunity research, sustainability initiatives and others.

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of relevant experience in strategy and project management in consulting or high growth technology 
• Bachelor’s degree in  Business, Economics, or a related field. 
• Optionally specialized Project Management certifications (e.g. PRINCE2, IPMA, PMP)  
• Excellent communication skills, with a proven ability to translate complex financial and technical concepts into actionable insights for both technical and senior executive audiences. Advanced proficiency in creating presentations and corporate reports is required.
• Demonstrated success in working with senior leaders and external partners to influence investment decisions and drive significant business outcomes.
• A strong analytical focus on detail, accuracy, and strategic thinking.
• Experience working specifically with Autonomous Vehicles (Desired) 

• Fluent in English 

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Your Responsibilities

Vendor Lifecycle & Operational Relationship Management

• Own the end-to-end third-party operational lifecycle, from initial onboarding and technical integration to continuous monitoring and eventual offboarding.
• Build and maintain strong, strategic relationships with key external partners, acting as the primary point of escalation for operational bottlenecks and service disruptions.
• Collaborate closely with Compliance, Procurement and Legal teams to ensure operational readiness and compliance requirements are met during the vendor selection and renewal phases.

Digital Operational Resilience & DORA Compliance

• Lead the implementation and ongoing management of ICT third-party risk management controls in strict alignment with DORA requirements.
• Maintain an accurate and up-to-date Register of Information detailing all ICT third-party service dependencies.
• Partner with InfoSec, Compliance, and Risk teams to conduct regular vendor risk assessments, evaluate concentration risks, and ensure third parties participate in required operational resilience testing (e.g., TLPT).
• Develop and maintain joint business continuity plans, robust vendor escalation matrices, and incident management protocols, ensuring alignment with DORA’s incident reporting mandates.

Performance & SLA Monitoring

• Define, implement, and track rigorous KPIs and SLAs for all third-party providers.
• Conduct regular Quarterly Business Reviews (QBRs) and performance audits with key vendors to ensure continuous improvement and strict adherence to service availability targets.
• Design and maintain operational dashboards (e.g., via Looker, Tableau) to monitor vendor performance, dependency health, and risk metrics in real-time.

Process Optimization & Integration

• Design seamless operational workflows that integrate third-party services into our internal value chain without friction.
• Transition reactive, detective vendor controls into automated, preventive systems to build stronger system-based safeguarding mechanisms.
• Map and document product setups and process dependencies, ensuring the exact impact of third-party outages on customer orders is clearly understood and mitigated.

Your Profile

• Experience: 5+ years of experience in Operations, Vendor Management, or Third-Party Risk Management (TPRM), specifically within a regulated financial, FinTech, or SaaS environment.
• Regulatory knowledge (DORA): particularly its pillars relating to ICT third-party risk management, incident reporting, and resilience testing.
• Risk & Controls: Deep understanding of vendor due diligence, SLA formulation, and transitioning operational controls from detective to preventive models.
• Analytical Skills: Highly data-driven with the ability to build performance metrics and utilize data visualization tools [e.g., Looker, Snowflake, Excel/Google Sheets] to monitor vendor health.
• Stakeholder Management: Exceptional communication skills with the ability to collaborate effectively with technical teams, compliance officers, C-level executives, and external partners.
• AI: Early adopter of AI productivity tools with a keen interest in how emerging AI governance impacts third-party risk and ICT resilience.
• Language: Fluent in English and a good command of German (B2).

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Location: Come and join us in Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?

As of now, we are looking for a highly motivated Junior Backend Engineer to join one of our Teams that builds the backend for the demand on the Platform.

Our teams are cross functional with backend and frontend engineering and work on various systems such as our Rider application, or Dispatching solutions for Dispatch centers. This includes driving automation across critical processes and enhancing internal user experiences with data-driven, reliable solutions.

Be ready to join a multinational, diverse, and collaborative team that strives for excellence while having fun and growing together.

If you’re ready to take your career to the next level and thrive in a supportive, innovative environment, this is your next ride—hop on board!

YOUR DAILY ADVENTURES WILL INCLUDE:

• Taking end-to-end ownership of the entire feature development process—from contributing ideas for new features, writing clean code, and testing, to deploying and monitoring your services.
• Working closely with your teammates in an agile setup, actively participate in team ceremonies to deliver high-impact tools that reduce friction and accelerate issue resolution.
• Implementing robust and scalable microservices that meet the needs of our growing user base while adhering to industry best practices.
• Maintaining system reliability through thoughtful monitoring, alerting, and continuous delivery practices.
• Exploring the application of AI and foundational models (e.g. Claude) to enhance operational efficiency and support intelligent automation across internal processes.
• Participating in knowledge sharing and collaboration within our technical domain, and continuously improving your skills to bring fresh ideas to our team.
• Being part of a culture that values quality, pragmatism, transparency, and continuous learning. 
• Solving real-world challenges that affect our users, and see your contributions make a tangible impact.

TO BE SUCCESSFUL IN THIS ROLE:

• You have 1-2 years of experience with backend development and feel comfortable working with technologies like Kotlin, Java, Spring, PostgreSQL, and Kafka—or you're confident in picking them up.
• Interest in building scalable web applications, including RESTful APIs and event-driven architectures. You're also comfortable working with transactions, resiliency, and system performance.
• Knowledge of testing practices throughout the software development life cycle, including unit, integration, and system testing.
• You take ownership of your work and seek opportunities to improve code quality, system design, and delivery processes.
• You enjoy working in collaborative, cross-functional teams and value knowledge sharing and open communication.
• You're curious and adaptable, and enjoy solving both technical and product-related challenges.
• You thrive in a mission-driven environment, where your contributions have clear impact and your strengths are nurtured.
• You're excited about being part of a team that continuously evolves, reflects, and celebrates wins together.
• You have a clear, confident communication style in English, both written and verbal.
• Bonus: You have experience building backend systems that leverage AI or foundational models to drive operational efficiency and automation.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Join us as a SOTIF Expert (all genders) in our SOTIF team and help shape the future of autonomous mobility!

Join an international team working on one of the most exciting and demanding challenges in the automotive industry: bringing automated driving into series production. Together with colleagues from technical development and cross functional teams, you will contribute to the development of the ID. Buzz AD (Autonomous Driving).

A crucial phase in the development of highly automated vehicles is ensuring safety with respect to behavioral safety (SOTIF). The relevant standard ISO 21448 requires continuous advancement of processes and technologies. These must be implemented, assessed, and refined in close collaboration with technical development teams and external partners.

In this role, you will identify, implement, and evaluate SOTIF-relevant safety processes, methods and artifacts. You will also develop and assess new technologies and methodologies to analyze and validate the safety of automated driving software systems and their functional components

What you will do

• Identify and develop essential process steps, methods and tools incl. milestones to enable SOTIF release recommendation for automated driving systems.
• Define requirements necessary to achieve behavioral safety.
• Evaluate SOTIF artefacts in collaboration with system experts, software development teams, and test specialists.
• Develop a comprehensive V&V (Verification & Validation) strategy for SOTIF, and define and assess relevant test requirements, metrics, and strategies for system- and component-level testing.
• Execution of SOTIF test campaigns in the verification and validation phase.
• Assess and support the end-to-end SOTIF process leading to a SOTIF release recommendation.

What will help you to fulfill your role 

• Expertise in safety assurance and safety standards for autonomous systems (ISO 21448, ISO 26262, ISO 3450x, UL 4600, ISO 5083, …)
• Requirements engineering
• Creation and maintenance of scenario and triggering condition catalogues for testing
• Strong experience in V&V or test management for automated driving, robotics, or ADAS
• Software engineering, development, and testing
• Statistics, testing methodologies, and simulation environments
• Ability to communicate complex topics clearly and confidently to engineering teams, management, and safety stakeholders.
• Strong analytical skills, a structured mindset, and a high sense of quality.
• Fluent English skills, German skills are highly beneficial.

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Team

As Product Manager for the Deposit Payments and Bank Integrations team at Raisin, you will own the end-to-end movement, reconciliation, and reporting of customer funds, as well as the interfaces between Raisin and partner banks.

This includes enabling reliable, scalable integrations for:

• Payment flows between customers, Raisin, and partner banks
• Ongoing synchronisation of accounts, balances, and transactions
• Daily position, customer, and deposit reporting to partner banks

A core part of the team’s mission is to ensure that partner banks have a clear, accurate, and timely view of their Raisin-related business—including customers, deposits, balances, and transaction activity— via well-defined APIs, file-based integrations, and operational reporting.

Your Responsibilities

• Reliable and scalable payment and settlement flows.
• Clear and auditable reporting of fund movements for customers, internal teams, and partner banks.
• Bank-facing integration standards covering APIs, reporting formats, reconciliation processes, and operational SLAs.
• Reducing manual effort and operational risk as the partner bank network scales.

You will collaborate closely with Business Development, Partner Bank Onboarding, Relationship Management, Deposits Operations, and Engineering leadership, often acting as the product authority on how banks should integrate with Raisin’s various interfaces.

Your Profile

What You’ll Do

• Lead discovery and delivery for initiatives across backend services, internal UIs, APIs, and reporting.
• Your immediate team comprises you as the Product Manager, your counterpart Engineering Lead and a team of engineers. With this team on a daily basis: You will lead the iterative refinement of major customer- or business- product problems in your product using data, customer insights, and input from stakeholders.
• You define the WHAT and WHEN. You express clearly their value and success criteria, and you call out risks, dependencies and assumptions to qualify.  You exhibit accountability for outcomes, not just output.
• You communicate clearly across disciplines - from technical flows to user outcomes.
• You collaborate with engineering, operations, data, and compliance teams to drive improvements in our integration flows and financial reliability.
• You write quarterly OKRs with your engineering lead and drive delivery against them.
• You contribute to the team’s long-term vision and roadmap, balancing speed, risk, and scale.

Must-Haves

• A degree in an analytical or technical discipline (e.g. math, engineering, computer science, finance).
• 3+ years of product management experience.
• 6+ years total working in/with tech-powered products (product, ops, engineering, or design).
• You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable.
• Experience working in an agile, cross-functional engineering team.
• Comfortable using tools like Jira, Confluence, or similar to drive clarity and delivery.
• Strong communication and collaboration skills across disciplines.
• Familiarity with how web products are built: backend/frontend interaction, APIs, events, etc.
• Interest in developing deep domain expertise in fintech and deposit systems.
• Analytical mindset and attention to detail.
• Ability to work through edge cases.

Nice-to-Haves

• Exposure to event-driven architecture, micro-services, or asynchronous systems.
• Experience working on reporting, data models, or system integrations.
• Familiarity with concepts like ETL, data warehouse, reporting views, or reconciliation.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Team

As Product Manager for the Deposit Payments and Bank Integrations team at Raisin, you will own the end-to-end movement, reconciliation, and reporting of customer funds, as well as the interfaces between Raisin and partner banks.

This includes enabling reliable, scalable integrations for:

• Payment flows between customers, Raisin, and partner banks
• Ongoing synchronisation of accounts, balances, and transactions
• Daily position, customer, and deposit reporting to partner banks

A core part of the team’s mission is to ensure that partner banks have a clear, accurate, and timely view of their Raisin-related business—including customers, deposits, balances, and transaction activity— via well-defined APIs, file-based integrations, and operational reporting.

Your Responsibilities

Join our Deposit Payments & Bank Integrations team and help shape how money moves across Raisin’s platform. You’ll work closely with engineering, operations, and business teams to support reliable payment flows, integrations with partner banks, and accurate financial reporting.
This role is ideal for someone early in their product career who is curious about how complex systems work and wants to build deep expertise in fintech.

• Plan, draft and track quarterly OKRs, ensuring the team stays on path toward its milestones.
• Lead discovery and delivery of products/ features that cut across backend services, APIs, and internal tools.
• Act as a bridge between disciplines, translating requirements and technical flows into understandable user outcomes.
• Work within a cross-functional squad (Engineering Lead and developers) to refine product requirements and turn customer problems into actionable user stories.
• Improve reporting accuracy and payment reliability.
• Document integration standards and reconciliation processes.

Your Profile

• A degree in an analytical or technical discipline (e.g., Math, Engineering, CS, Finance).
• Overall 3+ years experience with 1–2 years of experience in product, operations, business analysis, or similar (internships count).
• You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable.
• Strong understanding of how web and software products are built (APIs, backend/frontend interaction).
• Familiarity with Agile and tools like Jira.
• Detail-oriented and eager to learn.

• Exposure to SQL or data analysis.
• Understanding of integrations or how systems communicate.
• Interest in payments, reconciliation, or fintech.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Join us as a Product Manager (all genders) in our Connectivity team on a shared journey that matters!

The Connectivity Team builds and operates the backbone of vehicle‑to‑platform communication.

We own the end‑to‑end connectivity landscape that links in‑vehicle systems with digital services, covering communication architecture as well as SIM, MNO, and connectivity lifecycle management.

Working closely with embedded and platform teams, we ensure reliable, secure, and scalable communication paths that can be consistently used across products and services. Our work provides a standardized connectivity foundation that enables connected vehicle functions and digital services to operate smoothly.

What you will do

• Own and manage the connectivity backlog for vehicle‑to‑platform communication, including SIM/MNO lifecycle topics, ensuring items are ready for development and delivery.
• Break down features and enablers into actionable backlog items, clarify scope and acceptance criteria, and support the team with timely decisions.
• Work closely with the development teams on a daily basis, answering questions, resolving ambiguities, and ensuring a shared understanding of priorities.
• Coordinate with external partners (e.g. MNOs, SIM/eSIM providers, technology suppliers) to clarify requirements, align delivery timelines, and address operational issues.
• Actively manage dependencies and impediments, both within the ART and with external partners, to keep delivery on track.
• Keep the team and stakeholders continuously informed about priorities, progress, risks, and changes during the PI.
• Support predictable delivery by preparing and contributing to backlog refinement, PI Planning, reviews, system demos, and Inspect & Adapt events.
• Monitor operational quality and connectivity health, follow up on issues, and ensure corrective actions are prioritized and delivered.
• Collaborate closely with other Product Owners and Product Management to align scope, timing, and dependencies across teams.
• Continuously improve ways of working, identifying opportunities to optimize flow, reduce friction, and improve delivery efficiency within the team.

What will help you to fulfill your role 

• Strong systems thinking to understand and reason about end‑to‑end vehicle connectivity across embedded systems, communication layers, and backend services.
• Ability to quickly grasp complex technical dependencies and assess their impact on delivery, quality, and planning decisions.
• Product ownership mindset with a clear focus on value, flow, and outcome‑oriented prioritization rather than solution design.
• Experience working in scaled agile environments (SAFe), with a solid understanding of roles, ceremonies, and planning mechanics at team and ART level.
• Excellent communication and alignment skills, enabling clear, concise exchange with developers, architects, operations, and business stakeholders.
• Confidence in working with evolving requirements, making pragmatic decisions and providing direction under uncertainty.
• Good understanding of vehicle‑to‑platform connectivity patterns, including request/response, publish/subscribe, asynchronous communication, and handling intermittent connectivity.
• Ability to reason about end‑to‑end connectivity flows across vehicle, connectivity layer, and backend services, and understand where failures, delays, or bottlenecks can occur.
• Extensive hands‑on professional experience in a relevant field, with a proven track record of successfully delivering results in complex environments.
• Operational awareness to recognize delivery risks, bottlenecks, and dependencies early and address them constructively.
• Continuous improvement mindset, with the ability to reflect on delivery outcomes and adapt ways of working to improve predictability and efficiency.

We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests. We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA.

Team

As an Enterprise IT Services Engineer you will join an international team of IT professionals that supports the growth and internal IT operations of Raisin globally. The main task of the team is to manage and configure the applications and services that support the internal IT operations and the company’s goals, compliance, security and growth in a sustainable way. 
The team manages core IT services, such as Google Workspace, Jamf, InTune, Automox, Okta, Meraki, Palo Alto Prisma etc. and enables the IT operations on that aspect to our employees world wide.

Your Responsibilities

• IT Services operations
  
  • Configuration and administration of the enterprise IT services and applications.
  • Structured change management for any change requests.
  • Integration between the enterprise IT services and other applications/services in the organization.
• Secure IT operations
  • Secure and fast IT offboardings
  • Devices are managed, controlled, updated and secure
  • Support InfoSec requests and implementations
• Support other functions by means of integrations and automations
  
  • Integrate services used by different teams to ease access and information sharing
  • Automate internal team processes through scripts
  • Leverage AI to optimise / automate
  • Proactively improve shared enterprise IT services to support other teams' needs.
• Productive enterprise IT operations
  
  • Improve employees’ on/off-boarding and support processes
  • Automate IT processes through integrations and scripts

Your Profile

• 3-6 Year experience in IT administration in SaaS or hybrid environments
• Good knowledge in configuration and change management of multiple applications
• Deep experience with:
  
  • Programming, eg. Python, PowerShell, Bash, Google Apps Script
  • Computer networks, network administration and network installation (experience with Meraki and/or Palo Alto Prisma is a big plus) 
  • IT SaaS services like Jamf, InTune, AzureAD, Google Workspace, Okta
  • AWS, IaC, Terraform, GitLab
• Excellent communication skills.
• Previous work experience in a rapid growing Enterprise B2B SaaS environment is a plus
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Strong creative and analytical thinking
• Bachelor’s degree (or equivalent) in information technology or computer science

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Head of Desk

Ebury Hamburg Office - Office based

This is a unique opportunity to establish Ebury's operations in Hamburg. 

Our Heads of Desk are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.

A Head of Desk is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor.

This is a senior leadership role within our Front Office, and opens the door to country P&L leadership and regional directorship opportunities across our many geographies. 

What you’ll do

With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
• Pitching and closing deals with prospective clients, by phone and face to face meetings
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
• Provide accurate forecasting of expected sales volume
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk
• Ensure adherence to company wide sales methodology and sales administration processes
• Be involved in the recruitment, onboarding and training of new team members.

What you’ll need

•  A track record of sales management within the German market ideally with FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management)
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills
• Will have demonstrable ability to mentor, coach and develop people
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers
• Speak fluent German & English 

Why Ebury? 

• Generous commission structure and unlimited earning potential 
• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Sales Boot Camps.
• Career development and progression: Some of our most experienced sales professionals with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Sales Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Hamburg Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

#LI-IF1
#LI-ONSITE

•  

  WHAT YOU'LL DO:

  • Handles the day-to-day programmatic media campaign trading for a portfolio of advertiser and agency accounts
  • Partners with cross‑functional business team members to add in‑depth platform and product knowledge and to develop media trading and optimization strategies aligned with client marketing objectives
  • Owns multiple client accounts independently and identifies opportunities to grow media investment and campaign performance, playing a key role in prioritizing client needs
  • Trains new and existing clients on platform usage, campaign setup, and optimization best practices, and supports the onboarding of new media clients
  • Develops deep expertise in advertising products, formats, and channels and acts as an internal subject‑matter expert for media trading and campaign execution
  • Actively drives client growth by consulting agencies and brands on campaign planning, performance analysis, measurement, savings analyses etc.
  • Seeks to provide additional value outside of the role through cultural contributions, collaboration with peers, case study development, new product beta testing opportunities and relaying feedback to our product team.
  • Communicates complex concepts and ideas in a clear and concise manner, across audiences with varying levels of expertise.

  
  
  
  
  WHO YOU ARE:

  • Extensive experience within programmatic advertising
  • Strong at building and developing client relationships as well as confidently presenting in front of them
  • You're a very strong communicator that collaborates effectively across an internal client services team and leads by example for more junior members of the team
  • Show consistent ability to communicate complex ideas and concepts in a simple, straightforward manner
  • Effective time management skills – ability to prioritise and meet deadlines
  • Excellent troubleshooting and analytical abilities. Love to problem-solve, along with an ability to collaborate cross-functionally in a dynamic environment
  • Strong quantitative skills coupled with real passion for mining insights from very large datasets

   

The Trade Desk akzeptiert keine unaufgeforderten Lebensläufe von Personalvermittlern. Für den Fall, dass ein von einem Personalvermittler, ohne Vertrag, eingereichter Kandidat eingestellt wird, werden keine Honorare gezahlt; derartige Lebensläufe gelten als alleiniges Eigentum von The Trade Desk. The Trade Desk ist ein Arbeitgeber, der allen gleiche Chancen bietet. Alle Aspekte einer Anstellung basieren auf Leistung, Kompetenz und unseren Geschäftsanforderungen. Wir unterscheiden nicht nach ethnischer Herkunft, Hautfarbe, Religion, Familienstand, Alter, nationaler Herkunft, Abstammung, körperlicher oder geistiger Beeinträchtigung, Gesundheitszustand, Schwangerschaft, genetischen Informationen, Geschlecht, sexueller Orientierung, Geschlechtsidentität, Veteranen-Status oder einem anderen Status, der durch staatliches oder lokales Recht geschützt ist.

Location: Come and join us in Hamburg, Berlin or Barcelona!

We are looking for a Zendesk Platform Specialist to support our Team!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Be the Master of the Zendesk Platform! Take full ownership of our Zendesk instance (Support, Guide, Talk, Chat, and Explore). You will be the go-to expert for configuring, maintaining, and optimizing the platform to ensure a seamless experience for both our agents and customers.
• Power Up Automation & Orchestration! Design, build, and maintain advanced workflows, triggers, automations, and macros. You'll leverage Zendesk’s API and integration tools to connect Zendesk with our broader tech stack (Jira, Slack, Salesforce), making support faster and smarter.
• Make Support Effortless! Architect and fine-tune our self-service strategy. This includes managing the Zendesk Guide help center, optimizing Answer Bot/Chatbots, and implementing proactive support solutions that reduce ticket deflection and empower users.
• Be the Bridge Between CX & Tech! Partner closely with Customer Experience, Product, and Customer Care to translate business requirements into technical configurations. You’ll lead the rollout of new Zendesk features and ensure our support infrastructure scales with the company.

TO BE SUCCESSFUL IN THIS ROLE:

• Zendesk Expertise is Your Superpower! You have extensive experience administering Zendesk in a fast-paced environment. You know the difference between a trigger and an automation like the back of your hand and have a proven track record of complex implementations.
• The Architect’s Mindset! You don't just fix problems; you design systems. You have a passion for systematic problem-solving and the ability to visualize how data flows between different SaaS platforms.
• Automation & Efficiency! You possess a strong understanding of Zendesk’s native capabilities and API. Experience with liquid markup for dynamic content and webhooks is a major plus.
• Communication is Key! You can translate "tech-speak" into "people-speak." You are comfortable advising agents on new features or presenting performance data to stakeholders across the organization.

Required Technical Skills:

• Zendesk Expertise: You bring 4+ years of progressive experience with deep expertise across the full Zendesk Suite.
• Integration Architecture: Proven, hands-on experience architecting and managing integrations using REST APIs and webhooks.
• Workflow Design: Demonstrated expertise in solution architecture, specifically designing and implementing scalable, complex workflows and business rules.
• Technical Project Leadership: A successful track record of leading large-scale technical projects from conception to completion in a multi-stakeholder environment.
• Strategic Mindset: The ability to translate high-level business goals into a technical roadmap and articulate the business value of platform initiatives.
• Leadership & Mentoring: Strong leadership capabilities to guide team members, establish best practices, and elevate the team's technical skills.
• Stakeholder Management: Excellent communication skills, with the ability to act as a trusted advisor to business leaders and senior management.
• Expert-Level Problem-Solving: Advanced analytical and troubleshooting skills for resolving complex and ambiguous technical challenges.
• Technical Documentation: The ability to write clear and concise technical documentation for both internal and external audiences.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us in Hamburg, Berlin or Barcelona!

We are looking for a Zendesk Platform Specialist to support our Team!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Be the Master of the Zendesk Platform! Take full ownership of our Zendesk instance (Support, Guide, Talk, Chat, and Explore). You will be the go-to expert for configuring, maintaining, and optimizing the platform to ensure a seamless experience for both our agents and customers.
• Power Up Automation & Orchestration! Design, build, and maintain advanced workflows, triggers, automations, and macros. You'll leverage Zendesk’s API and integration tools to connect Zendesk with our broader tech stack (Jira, Slack, Salesforce), making support faster and smarter.
• Make Support Effortless! Architect and fine-tune our self-service strategy. This includes managing the Zendesk Guide help center, optimizing Answer Bot/Chatbots, and implementing proactive support solutions that reduce ticket deflection and empower users.
• Be the Bridge Between CX & Tech! Partner closely with Customer Experience, Product, and Customer Care to translate business requirements into technical configurations. You’ll lead the rollout of new Zendesk features and ensure our support infrastructure scales with the company.

TO BE SUCCESSFUL IN THIS ROLE:

• Zendesk Expertise is Your Superpower! You have extensive experience administering Zendesk in a fast-paced environment. You know the difference between a trigger and an automation like the back of your hand and have a proven track record of complex implementations.
• The Architect’s Mindset! You don't just fix problems; you design systems. You have a passion for systematic problem-solving and the ability to visualize how data flows between different SaaS platforms.
• Automation & Efficiency! You possess a strong understanding of Zendesk’s native capabilities and API. Experience with liquid markup for dynamic content and webhooks is a major plus.
• Communication is Key! You can translate "tech-speak" into "people-speak." You are comfortable advising agents on new features or presenting performance data to stakeholders across the organization.

Required Technical Skills:

• Zendesk Expertise: You bring 4+ years of progressive experience with deep expertise across the full Zendesk Suite.
• Integration Architecture: Proven, hands-on experience architecting and managing integrations using REST APIs and webhooks.
• Workflow Design: Demonstrated expertise in solution architecture, specifically designing and implementing scalable, complex workflows and business rules.
• Technical Project Leadership: A successful track record of leading large-scale technical projects from conception to completion in a multi-stakeholder environment.
• Strategic Mindset: The ability to translate high-level business goals into a technical roadmap and articulate the business value of platform initiatives.
• Leadership & Mentoring: Strong leadership capabilities to guide team members, establish best practices, and elevate the team's technical skills.
• Stakeholder Management: Excellent communication skills, with the ability to act as a trusted advisor to business leaders and senior management.
• Expert-Level Problem-Solving: Advanced analytical and troubleshooting skills for resolving complex and ambiguous technical challenges.
• Technical Documentation: The ability to write clear and concise technical documentation for both internal and external audiences.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us in Hamburg, Berlin or Barcelona!

We are looking for a Zendesk Platform Specialist to support our Team!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Be the Master of the Zendesk Platform! Take full ownership of our Zendesk instance (Support, Guide, Talk, Chat, and Explore). You will be the go-to expert for configuring, maintaining, and optimizing the platform to ensure a seamless experience for both our agents and customers.
• Power Up Automation & Orchestration! Design, build, and maintain advanced workflows, triggers, automations, and macros. You'll leverage Zendesk’s API and integration tools to connect Zendesk with our broader tech stack (Jira, Slack, Salesforce), making support faster and smarter.
• Make Support Effortless! Architect and fine-tune our self-service strategy. This includes managing the Zendesk Guide help center, optimizing Answer Bot/Chatbots, and implementing proactive support solutions that reduce ticket deflection and empower users.
• Be the Bridge Between CX & Tech! Partner closely with Customer Experience, Product, and Customer Care to translate business requirements into technical configurations. You’ll lead the rollout of new Zendesk features and ensure our support infrastructure scales with the company.

TO BE SUCCESSFUL IN THIS ROLE:

• Zendesk Expertise is Your Superpower! You have extensive experience administering Zendesk in a fast-paced environment. You know the difference between a trigger and an automation like the back of your hand and have a proven track record of complex implementations.
• The Architect’s Mindset! You don't just fix problems; you design systems. You have a passion for systematic problem-solving and the ability to visualize how data flows between different SaaS platforms.
• Automation & Efficiency! You possess a strong understanding of Zendesk’s native capabilities and API. Experience with liquid markup for dynamic content and webhooks is a major plus.
• Communication is Key! You can translate "tech-speak" into "people-speak." You are comfortable advising agents on new features or presenting performance data to stakeholders across the organization.

Required Technical Skills:

• Zendesk Expertise: You bring 4+ years of progressive experience with deep expertise across the full Zendesk Suite.
• Integration Architecture: Proven, hands-on experience architecting and managing integrations using REST APIs and webhooks.
• Workflow Design: Demonstrated expertise in solution architecture, specifically designing and implementing scalable, complex workflows and business rules.
• Technical Project Leadership: A successful track record of leading large-scale technical projects from conception to completion in a multi-stakeholder environment.
• Strategic Mindset: The ability to translate high-level business goals into a technical roadmap and articulate the business value of platform initiatives.
• Leadership & Mentoring: Strong leadership capabilities to guide team members, establish best practices, and elevate the team's technical skills.
• Stakeholder Management: Excellent communication skills, with the ability to act as a trusted advisor to business leaders and senior management.
• Expert-Level Problem-Solving: Advanced analytical and troubleshooting skills for resolving complex and ambiguous technical challenges.
• Technical Documentation: The ability to write clear and concise technical documentation for both internal and external audiences.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Project Manager (d/f/m)

Hamburg, Berlin

This position sits in our Experience & Engineering business unit. We deliver many services, from strategy and a performance-driven full-funnel approach to campaigning, e-commerce, data & analytics and content. We pride ourselves on delivering exceptional and engaging digital experiences. 

JOB PURPOSE

For our team in Germany, we are looking for a Project Manager (d/f/m) who will create exciting technological projects with the best design and first-class usability together with our client.

KEY RESPONSIBILITIES

• Planning, coordination and implementation of complex online and e-commerce projects, always keeping an eye on the fulfillment of milestones.
• Manage the entire project from the preparation of the offer to the control of the relevant key figures in order to realize the project on time and in budget.
• You are a central interface in the communication and clarification of requirements and needs between internal and external stakeholders as well as with our implementing expert teams.
• When advising and supporting our customers, you will impress them with your confident and proactive manner.
• Use your knowledge and experience in stakeholder management, risk management, controlling and reporting.
• On a day-to-day basis, you will lead an interdisciplinary project team, also across locations, and will be in regular, close contact with each other.

WHAT WE ARE LOOKING FOR

• You have at least 3+ years of experience in a client-facing agency-role or in direct, competent and trustworthy consulting of clients in a corporate environment.
• Fluent in written and spoken German and English.
• You have practical experience in the technical implementation of digital projects and/or e-commerce projects.
• You already have experience in (multi-)project management as well as the classic and agile project management methods and tools (e.g. Asana or Jira).
• You are skilled in the creation of cost overviews and offers.
• Design project plans with milestones and dependencies.
• Create re-briefings and document deadlines with clients.
• Work independently, on your own responsibility, in a structured and organized manner, characterized by a high sense of quality and a great sense of responsibility.
• See yourself as a team player and already have some experience in leading interdisciplinary teams in Strategy / UX / UI / Dev / QA to achieve the common goal.

WE OFFER

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean?We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Manager Engineering (d/f/m)

Hamburg, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

In this key leadership position, you are responsible for the strategic direction and growth of our Engineering teams. You will lead a team of approximately 7-9 professionals, including Team Leads and Senior Engineers. Your focus shifts from writing code to building systems: you will optimize processes, develop the next generation of leaders, and actively drive the cultural change toward AI-driven development.

WHAT YOU’LL DO:

• Leadership of Leaders: You lead, coach, and mentor Team Leads and Senior Engineers. You own their career paths and empower them to lead their own sub-teams to excellence.
• AI Change Management: You define the roadmap for integrating Artificial Intelligence into the daily engineering lifecycle (e.g., GitHub Copilot, Agentic Workflows). You act as a change agent, transforming our workflows for maximum efficiency and innovation.
• Operational Excellence: You take full ownership of your department's operational performance (resource planning, budget monitoring, utilization) and ensure a profitable and scalable engineering organization.
• Strategic Partnering: You work closely with Directors and VPs to sharpen DEPT®’s technological vision in the DACH region and act as a high-level technical sparring partner for our key accounts.
• Cultural Stewardship: You foster an inclusive, motivating, high-performance culture and establish modern department rituals that promote knowledge sharing and innovation.

WHAT YOU BRING:

• Proven People Manager: You have a track record of leading teams in a "manager-of-managers" structure or significant experience leading larger engineering departments.
• Change Agent: You are passionate about the potential of AI in the software lifecycle and have a clear vision of how modern engineering organizations must evolve.
• Frontend Background: You possess a deep technical history in frontend development, allowing you to validate architectural decisions and act as a mentor on eye-level.
• Business Acumen: You understand the economic drivers of an agency or consultancy and can translate KPIs into actionable success.
• Communication: You are a confident communicator in both German and English, able to present complex technical topics to both stakeholders and clients.

WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Head of Engineering (d/f/m)

Hamburg, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

In this key leadership position, you are responsible for the strategic direction and growth of our Engineering teams. You will lead a team of approximately 7-9 professionals, including Team Leads and Senior Engineers. Your focus shifts from writing code to building systems: you will optimize processes, develop the next generation of leaders, and actively drive the cultural change toward AI-driven development.

WHAT YOU’LL DO:

• Leadership of Leaders: You lead, coach, and mentor Team Leads and Senior Engineers. You own their career paths and empower them to lead their own sub-teams to excellence.
• AI Change Management: You define the roadmap for integrating Artificial Intelligence into the daily engineering lifecycle (e.g., GitHub Copilot, Agentic Workflows). You act as a change agent, transforming our workflows for maximum efficiency and innovation.
• Operational Excellence: You take full ownership of your department's operational performance (resource planning, budget monitoring, utilization) and ensure a profitable and scalable engineering organization.
• Strategic Partnering: You work closely with Directors and VPs to sharpen DEPT®’s technological vision in the DACH region and act as a high-level technical sparring partner for our key accounts.
• Cultural Stewardship: You foster an inclusive, motivating, high-performance culture and establish modern department rituals that promote knowledge sharing and innovation.

WHAT YOU BRING:

• Proven People Manager: You have a track record of leading teams in a "manager-of-managers" structure or significant experience leading larger engineering departments.
• Change Agent: You are passionate about the potential of AI in the software lifecycle and have a clear vision of how modern engineering organizations must evolve.
• Frontend Background: You possess a deep technical history in frontend development, allowing you to validate architectural decisions and act as a mentor on eye-level.
• Business Acumen: You understand the economic drivers of an agency or consultancy and can translate KPIs into actionable success.
• Communication: You are a confident communicator in both German and English, able to present complex technical topics to both stakeholders and clients.

WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Lead Engineer (d/f/m)

Hamburg, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

In this key leadership position, you are responsible for the strategic direction and growth of our Engineering teams. You will lead a team of approximately 7-9 professionals, including Team Leads and Senior Engineers. Your focus shifts from writing code to building systems: you will optimize processes, develop the next generation of leaders, and actively drive the cultural change toward AI-driven development.

WHAT YOU’LL DO:

• Leadership of Leaders: You lead, coach, and mentor Team Leads and Senior Engineers. You own their career paths and empower them to lead their own sub-teams to excellence.
• AI Change Management: You define the roadmap for integrating Artificial Intelligence into the daily engineering lifecycle (e.g., GitHub Copilot, Agentic Workflows). You act as a change agent, transforming our workflows for maximum efficiency and innovation.
• Operational Excellence: You take full ownership of your department's operational performance (resource planning, budget monitoring, utilization) and ensure a profitable and scalable engineering organization.
• Strategic Partnering: You work closely with Directors and VPs to sharpen DEPT®’s technological vision in the DACH region and act as a high-level technical sparring partner for our key accounts.
• Cultural Stewardship: You foster an inclusive, motivating, high-performance culture and establish modern department rituals that promote knowledge sharing and innovation.

WHAT YOU BRING:

• Proven People Manager: You have a track record of leading teams in a "manager-of-managers" structure or significant experience leading larger engineering departments.
• Change Agent: You are passionate about the potential of AI in the software lifecycle and have a clear vision of how modern engineering organizations must evolve.
• Frontend Background: You possess a deep technical history in frontend development, allowing you to validate architectural decisions and act as a mentor on eye-level.
• Business Acumen: You understand the economic drivers of an agency or consultancy and can translate KPIs into actionable success.
• Communication: You are a confident communicator in both German and English, able to present complex technical topics to both stakeholders and clients.

WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.