What we do:

We are strong Cultural Ambassadors for The Trade Desk, bringing first-class hospitality and a customer-centric approach to work each day. We are agile, gritty, and engaging. We bring an upbeat, positive attitude to everything we do to accomplish our objectives. Excellent organizational, problem-solving, and written and verbal communication skills are critical to our success. We are multi-faceted, dynamic, and engaging, and our work touches many aspects of what contributes to the success of The Trade Desk and its employees!

The Trade Desk is seeking a Receptionist (Front Desk Associate) to join our dynamic Workplace Services team! This individual will act as a cultural ambassador for the office and will be responsible for assisting the Workplace Services team with management of high-volume, high-touch services and programs with the goal of providing a safe, positive, productive, and “best in class” workplace experience. This highly visible position is responsible for offering the highest level of customer service while representing The Trade Desk as one of the first points of contact for all our employees, guests, and visitors.

What you’ll do:

• Working under the direct supervision of your manager, act as a primary point of contact for the office front of house support which includes greeting employees, guests, visitors, and vendors. This position will be at the office's front reception desk.
• Assist with management of daily building access cards for employees and guests. Coordinate with the local Workplace Services team and building security as necessary.
• Support regular office communications regarding office updates, food & beverage programs, and other related activities and events.
• Assist with coordinating office functions including lunch programs, mail services, employee desk moves, client and/or large team meeting room reservations, and special events.
• Alert Workplace Services team members to maintenance issues, such as my office/area is too hot or cold, chair is broken, desk isn’t working, plumbing issues, etc. Educate employees on how to initiate support requests as necessary.
• Regularly maintain the front of house area neat and tidy to provide best first impression for all employees, visitors, and guests.
• Assist with maintaining the local workplace intranet page with relevant and useful information for employees and visitors including building information, security, and tips for traveling employees.
• Assist with the employee and contractor onboarding and departure process in close collaboration with HR, Talent Acquisition, IT, and Workplace teams.
• Assist with planning of office morale activities and events.
• Assist Talent Acquisition team with candidate greetings and coordination
• Perform other tasks, duties, or special projects as needed.
• Collaborate with global Workplace Services colleagues on best practices.

Who you are:

• Previous experience working in a fast-paced office or professional work environment is a plus.
• Genuine interest in providing an outstanding level of customer service.
• Excellent written and verbal communication skills.
• A creative mind with an ability to suggest improvements.
• Passion – your work matters, and you deliver it with an upbeat, positive attitude with attention to detail.
• Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to finding solutions.
• Proactive attitude - check in with team early and often, alert the appropriate staff when there’s an issue and always strive to provide outstanding customer service.
• Able to respond after hours for emergencies and able to work outside of designated hours as needed.
• Full knowledge of MS Office Suite – Word/Excel/PowerPoint.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Trade Desk is seeking an inspirational Workplace Manager to join our dynamic Workplace Services team! Our Workplace Managers lead teams that are responsible for creating a “best in class” workplace experience by overseeing vendor services, driving workplace communications, establishing stakeholder relations, and identifying ongoing opportunities for improvement. This role covers a diverse range of responsibilities and is focused on owning and managing day-to-day operations for one of our office locations.

This person will be a strong Cultural Ambassador for The Trade Desk bringing first-class hospitality and a customer centric approach to work each day.  Candidates must be able to work independently, be able to manage multiple projects in a fast-paced environment and have excellent written and verbal communication skills. The candidate should have strong mentorship qualities to guide and educate team members, office staff, and office leadership. This role is multi-faceted, dynamic, and engaging; an upbeat, positive attitude is a must.  

What you’ll do:

• Lead efforts to elevate the holistic workplace experience by demonstrating a strong hospitality focus across wide array of services such as employee and guest arrival experience, office communications, food and beverage, facilities, health and safety, space planning, office culture activation, office events support, and shipping and receiving
• Maintain and influenceeffective relationships with senior business leaders and teams across functional areas throughout the organization that effectively balance the needs of the workplace team, the office, and the business
• Lead communication efforts for our team, communicate difficult concepts across various platforms with professionalism, creativity, and clarity in a way that effectively influences others
• Partner with members of the Real Estate and Workplace Services team and other departments to help ensure successful completion of special office projects
• Actively assess the pulse of the office by engaging with employees at all levels of the organization and sharing insights with the workplace leadership team to achieve successful organizational outcomes
• Use independent judgment, proactively and efficiently manage end to end workplace operations, create and implement scalable process and procedures, manage budgets, and oversee delivery of programs and services that positively impact the workplace culture and employee productivity
• Coach and mentor other members of the team and provide guidance on complex issues facing the workplace organization
• Identify, negotiate, and manage strategic vendor relationships and address service concerns through timely feedback and performance reviews
• Delegate and prioritize effectively while balancing competing priorities
• Regularly exercise discretion and independent judgement to implement important action
• Understand importance of local government nuances and rules & regulations
• Partner with HR and building management to communicate information to employees and visitors in a timely manner to ensure a safe and secure workplace for everyone
• Work closely with othermanagers and senior leaders to coordinate across departments and build The Trade Desk’s organizational capabilities 
• Maintain broad understanding of the processes, procedures, and systems used to accomplish team’s work and familiarity with the underlying concepts in other disciplines within the function

Who you are:

• Bachelor’s degree + 5 years of direct experience (or 10+ years of comparable experience)implementing and managing a fast-paced office or professional work environment. Experience within tech sector is a plus 
• Excellent organizational and problem-solving skills, be solution focused, have high EQ, be professional, collaborative, reliable, and have a genuine interest in providing excellent overall service
• Passion – your work matters, and you deliver it with an upbeat, positive attitude withattention to detail  
• Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to finding solutions
• Excellent Decision Quality – Know when to escalate and when to decide. Understand how decisions can have impact across teams, offices, and global objectives
• Strong team player with experience working with C-Suite and Executive levels
• Experience managing team members that consist of either managers or individual contributors
• A creative mind with an ability to suggest innovative ideas and improvements
• Strong business acumen and knowledge of business insights
• Excellent written and verbal communication skills, in both large and small groups
• Proficient in MS Office Suite – Word/Excel/PowerPoint
• Able to respond after hours for emergencies and able to work outside of designated hours as needed
• Active duties requiring walking, standing,reaching, bending, and crouching as part of daily activities 
• Ability to lift 50 lbs. #LI-LM2

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

What we do: 

The Trade Desk is seeking a Sr Workplace Associate to join our dynamic Workplace Services team! Our Sr Workplace Associates are responsible for supporting all day-to-day office operations with the goal of providing a positive, safe, productive, and “best in class” workplace experience. This position is responsible for offering the highest level of customer and employee service while assisting with management of high-volume, high-touch services and programs.   

We are strong Cultural Ambassadors for The Trade Desk, bringing first-class hospitality and a customer centric approach to work each day. We are agile, gritty, and engaging. We bring an upbeat, positive attitude to everything we do to accomplish our objectives. Excellent organizational, problem-solving, and written and verbal communication skills are critical to our success. We are multi-faceted, dynamic, and engaging, and our work touches many aspects of what contributes to the success of The Trade Desk and its employees!  

What you'll do: 

• Working under the direct supervision of your onsite manager, act as a primary point of contact for the office and assist with daily operational workplace requirements. 

• Engage with employees at all levels of the organization to get the “pulse of the culture” within the workplace while providing a positive employee and guest experience for all.  

• Work with management to support and execute projects.  

• Actively contributes to a highly collaborative team environment, stepping in to support peers and shared team priorities. 

• Takes full ownership of assigned programs and operational areas, ensuring end-to-end execution and continuous improvement. 

• Work within budgets provided with accountability. 

• Approaches every interaction with a hospitality-first mindset, anticipating needs and creating thoughtful, high-impact employee experiences.  

• Proactive approach to change management in a growing environment.  

• Attend promptly to maintenance issues and follow up to ensure satisfactory resolution. 

• Conduct regular building walk-throughs to ensure cleanliness, address immediate maintenance or safety concerns, and communicate with employees as necessary. 

• Supports the team with creative communication strategies and new workplace processes. 

• Assist with the new hire onboarding process for employees and contractors.  

• Partner with internal stakeholders and special committees to assist with organizing, planning, budgeting, and identifying outside vendors for in-house activities such as morale events, team meetings, and holiday parties.  

• Plays an active role in shaping and reinforcing office culture through daily interactions, programming, and employee engagement. 

• Understands and contributes to scalable operational processes, helping standardize workflows across a growing office footprint. 

• Uses data and feedback to continuously improve workplace programs and services. 

• Builds strong relationships with cross-functional partners (People, IT, Engagement, Facilities, Real Estate) to deliver seamless workplace experiences.   
  
• Collaborate with global Workplace Services colleagues on best practices. 
    

Who you are:

• Minimum 3+ years of previous experience working in a fast-paced office or professional work environment. Experience within the workplace field is a plus.  

• Genuine interest in providing an outstanding level of service.   

• Identifies gaps and proactively implements solutions without waiting for direction. 

• Comfortable in and thrives in a fast-paced, evolving environment with shifting priorities and ambiguity, and where success is measured collectively, not individually.  

• Passion – your work matters, and you deliver it with an upbeat, positive attitude with attention to detail.  

• Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to finding solutions.   

• Excellent written and verbal communication skills, in both large and small groups.   

• Confident with public speaking, presenting to large groups of people. 

• Proactive attitude - check in with team early and often, alert the appropriate staff when there’s an issue and always strive to provide outstanding customer service.  

• A creative mind with an ability to suggest improvements.  

• Able to respond after hours for emergencies and able to work outside of designated hours as needed.  

• Full knowledge of MS Office Suite – Word/Excel/PowerPoint.  

• Active duties requiring walking, standing, reaching, bending, and crouching as part of daily activities.  

• Ability to lift 50 lbs.  #LI-LM2

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Trade Desk is seeking an experienced Senior Manager, Workplace Services to lead workplace operations and team performance within one of our major office environments. This role is responsible for delivering a best‑in‑class workplace experience that supports employee productivity, collaboration, culture, and business growth. 

This leader balances strategic thinking with operational excellence, oversees complex day‑to‑day operations, and develops scalable workplace programs as offices grow in size and complexity. The Senior Manager acts as a cultural ambassador, brings a hospitality‑forward mindset, and partners closely with Regional Workplace leadership, Real Estate, People teams, IT, and senior business stakeholders. 

What you'll do:

• Co-Lead and develop a high‑performing Workplace Services team, including both managers and individual contributors, by setting clear goals, expectations, and operating standards aligned with global Workplace Services strategy. 

• Provide coaching, mentorship, ongoing feedback, and career development support to build leadership capability and operational excellence across the team. 

• Oversee end‑to‑end workplace operations for a large, high‑volume office, including office services, food and beverage programs, facilities coordination, events support, and vendor management. 

• Develop and implement scalable processes, frameworks, and operational plans that ensure consistent, high‑quality service delivery while supporting office growth. 

• Manage workplace budgets and operational planning to ensure financial sustainability and alignment with company priorities. 

• Act as an escalation point for complex workplace issues, exercising sound judgment to resolve challenges efficiently and effectively. 

• Build strong relationships with senior leaders and cross‑functional partners to align workplace strategy with business needs. 

• Use workplace data, employee feedback, and operational insights to evaluate programs, identify improvement opportunities, and inform workplace strategy. 

• Partner with Real Estate, Facilities, IT, HR, and vendors to ensure workplace systems, technologies, and services support productivity, safety, and a positive employee experience. 

• Lead workplace communications and help shape how the workplace evolves to support collaboration and culture. 

• Ensure compliance with local regulations and partner with building management and HR to maintain a safe, secure, and welcoming workplace. 

Who you are:

• A proven people leader with experience managing teams that include both managers and individual contributors. 

• A strong operator who can navigate complex environments, manage competing priorities, and deliver reliable results. 

• A collaborative leader with high EQ who builds trust and credibility across functions and with executive stakeholders. 

• Strategic and solutions‑oriented, with a continuous improvement mindset and strong business acumen. 

• An excellent communicator with the ability to influence, clarify complex topics, and lead through change. 

• Detail‑oriented, resilient, and comfortable exercising independent judgment in a fast‑paced environment. #LI-LM2

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Trade Desk is seeking an experienced Senior Manager, Workplace Services to lead workplace operations and team performance. This role is responsible for delivering a best-in-class workplace experience that supports employee productivity, collaboration, culture, and business growth.

This leader balances strategic thinking with operational excellence, oversees complex day-to-day operations, and develops scalable workplace programs as offices grow in size and complexity. The Senior Manager acts as a cultural ambassador, brings a hospitality-forward mindset, and partners closely with Regional Workplace leadership, Real Estate, People teams, IT, and senior business stakeholders

What you'll do:

• Co-Lead and develop a high-performing Workplace Services team, including both managers and individual contributors, by setting clear goals, expectations, and operating standards aligned with global Workplace Services strategy.
• Provide coaching, mentorship, ongoing feedback, and career development support to build leadership capability and operational excellence across the team.
• Oversee end-to-end workplace operations including office services, Health and Safety, food and beverage programs, facilities coordination, events support, and vendor management.
• Develop and implement scalable processes, frameworks, and operational plans that ensure consistent, high-quality service delivery while supporting office growth.
• Manage workplace budgets and operational planning to ensure financial sustainability and alignment with company priorities.
• Act as an escalation point for complex workplace issues, exercising sound judgment to resolve challenges efficiently and effectively.
• Build strong relationships with senior leaders and cross-functional partners to align workplace strategy with business needs.
• Use workplace data, employee feedback, and operational insights to evaluate programs, identify improvement opportunities, and inform workplace strategy.
• Partner with Real Estate, Facilities, IT, HR, and vendors to ensure workplace systems, technologies, and services support productivity, safety, and a positive employee experience.
• Lead workplace communications and help shape how the workplace evolves to support collaboration and culture.
• Ensure compliance with local legislation and partner with building management and HR to maintain a safe, secure, and welcoming workplace.

Who you are: 

• A proven people leader with experience managing teams that include both managers and individual contributors.
• A strong operator who can navigate complex environments, manage competing priorities, and deliver reliable results.
• A collaborative leader with high EQ who builds trust and credibility across functions and with executive stakeholders.
• Strategic and solutions-oriented, with a continuous improvement mindset and strong business acumen.
• An excellent communicator with the ability to influence, clarify complex topics, and lead through change.
• Detail-oriented, resilient, and comfortable exercising independent judgment in a fast-paced environment.

Qualifications

• 8+ years of equivalent experience managing workplace operations and teams; tech sector experience preferred.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint).
• Ability to work on-site five days per week and respond to after-hours issues as needed.
• Ability to meet physical requirements of the role, including lifting up to 50 lbs.

The Trade Desk akzeptiert keine unaufgeforderten Lebensläufe von Personalvermittlern. Für den Fall, dass ein von einem Personalvermittler, ohne Vertrag, eingereichter Kandidat eingestellt wird, werden keine Honorare gezahlt; derartige Lebensläufe gelten als alleiniges Eigentum von The Trade Desk. The Trade Desk ist ein Arbeitgeber, der allen gleiche Chancen bietet. Alle Aspekte einer Anstellung basieren auf Leistung, Kompetenz und unseren Geschäftsanforderungen. Wir unterscheiden nicht nach ethnischer Herkunft, Hautfarbe, Religion, Familienstand, Alter, nationaler Herkunft, Abstammung, körperlicher oder geistiger Beeinträchtigung, Gesundheitszustand, Schwangerschaft, genetischen Informationen, Geschlecht, sexueller Orientierung, Geschlechtsidentität, Veteranen-Status oder einem anderen Status, der durch staatliches oder lokales Recht geschützt ist.