Role

We are looking for a Sales Development Representative to join our team in Gurgaon (Hybrid), reporting to the Manager, Sales Development within the SDR department.

You will engage with enterprise cybersecurity leaders by researching their IT initiatives and challenges, driving highly personalized, account-based outreach, and initiating strategic conversations with CXOs to uncover priorities while articulating Zscaler’s Zero Trust value proposition.

What you’ll do (Role Expectations)

• Research enterprise initiatives, challenges, and IT roadmaps to engage cybersecurity leaders
• Drive personalized, account-based outreach via calls, emails, social, and video
• Initiate conversations with CXOs and cybersecurity leaders to explore their projects and priorities
• Schedule qualified meetings with decision-makers to advance sales opportunities
• Articulate Zscaler’s Zero Trust value proposition and handle objections with confidence

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• 3–5 years of experience in sales or a related role
• Strong command of business-level English
• Ability to quickly grasp and articulate technology concepts

What Will Make You Stand Out (Preferred Qualifications)

• Background in the security, SaaS, or software industry
• Bachelor’s degree in Business or a relevant field
• Skilled in account development, opportunity qualification, call planning, and territory management

#LI-Hybrid

#LI-SP4

Role 

We are looking for a Senior Sales Engineer - Public Sector to join our SE India team. This is a hybrid role based in Gurgaon, reporting to the Senior Manager, Sales Engineering. 

You will join a global group of professionals passionate about driving a secure, cloud-enabled digital future as a leader in cloud security. You will demonstrate the power and agility of cloud transformation by aligning with regional leadership and engineering to deliver strategic solutions that solve complex customer challenges.

What you’ll do (Role Expectations)

• Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience
• Take total ownership of the technical sale and associated processes
• Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders
• Deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations to ensure successful deployments

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree or equivalent combination of education and experience
• Extensive experience as a Sales Engineer or systems integrator within the enterprise space
• Hands-on expertise in installing, configuring, and managing routers, switches, and network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Advanced experience with GPO, Active Directory/LDAP, and SSO/SAML
• Deep technical knowledge of HTTP and web security technologies, including proxies, caches, and firewalls
• Proven ability to install, configure, and manage macOS, UNIX/Linux, and Windows systems in complex environments

#LI-Hybrid

#LI-SP4

About Us:

Sauce Labs is the leading provider of continuous test and error reporting solutions that give companies the confidence to develop, deliver and update high quality software at speed.  The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time.  Sauce Labs is a privately held company funded by TPG and Riverwood Capital.

The Role:

The Mobile Device Infrastructure team is one of the most important core teams in our real device infrastructure product line. It doesn’t only maintain our real device fleet in a healthy state which is essential to our customers, but it also offers services and abstractions used by other teams to interface with the mobile devices fleet in order to elevate the customer experience with added value such as advanced insights and troubleshooting capabilities. Both are embodied in complex and challenging problems that require strong backend skills and a deep understanding of mobile device systems.

As a member of a constantly evolving team, your responsibilities will frequently adapt and grow. However, we ensure consistent context and scope throughout a project's lifecycle. This fosters a work environment that is both focused and enjoyable, offering numerous learning opportunities.

As a Software Engineer you will:

• Contribute to the development and maintenance of mobile agents, backend services, and frontend tools.
• Collaborate on the integration of mobile apps and frameworks into our core infrastructure.
• Interface with mobile OS APIs and protocols (USB/Network) to manage real device connectivity.
• Execute technical tasks that adapt mobile device behavior for lease-based environments.
• Participate in the full development lifecycle, from code implementation to automated testing.

Responsibilities:

• Triage and resolve device-specific issues to maintain high fleet availability.
• Implement optimizations in device allocation and cleanup workflows to improve performance.
• Support system health by participating in code reviews and contributing to design discussions.
• Monitor and report on metrics to help the team make data-driven improvements.
• Ensure operational excellence by managing your own code within CI/CD pipelines and following established best practices.
• Deliver high-quality code that is well-tested and maintainable.

Required Skills:

• Proficiency in Java or Kotlin (Golang experience is a plus).
• Strong debugging skills and a logical approach to problem-solving.
• Familiarity with Linux/Unix environments.
• Foundational knowledge of mobile app development (Android or iOS).
• Effective communication and the ability to work in a collaborative team setting.

Nice to Have:

• Understanding of Android internals (AOSP, adb, or MDM).
• Exposure to Objective-C or Swift.
• Basic experience with Docker or Kubernetes.
• Awareness of infrastructure-as-code concepts (Terraform, Ansible).

This position is required to be in the office 5 days a week.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

About the Skuad Acquisition
Back in August 2024, Payoneer acquired Skuad. Skuad's expertise helps businesses in over 160 countries navigate complex challenges such as international payroll, remote onboarding, and regulatory compliance. This acquisition reinforces Payoneer's mission and solidifies Skuad's role as a trusted partner for global workforce management (WFM).

This role will be part of our WFM business unit.

Role summary:

On-site
Full-time

We are looking for an experienced Global Procurement Manager – Employee Benefits to lead the setup and implementation of employee benefits across the globe. This role will focus on enabling new benefits, ensuring compliance, managing governance frameworks, and acting as an escalation point for complex benefits matters.

Key benefit areas include insurance, company-issued devices, co-working spaces, meal and other vouchers, car lease, background verification, and medical checks/health & safety programs.

This position will play a critical role in building scalable frameworks for global benefits delivery, ensuring consistent execution and alignment across countries

What you’ll do:

Global Benefits Enablement & Governance-

• Lead the implementation and setup of new benefits programs across multiple countries, covering health and life insurance, devices, co-working spaces, vouchers, and related offerings.
• Research and benchmark local market practices to design compliant, competitive, and cost-efficient benefits packages.
• Partner with HR Operations, Legal, Finance, and Payroll teams to operationalise benefits programs and ensure smooth rollouts.
• Develop and maintain standardised processes, documentation, and governance frameworks to support scalable and efficient global benefits management.
• Be responsible for end-to-end vendor/partner management, including onboarding, negotiation, contracting, invoicing, payments, and vendor reviews.

Escalation Management & Cross-Functional Collaboration-

• Act as the escalation point for complex or critical benefits-related queries, exceptions, or compliance issues.
• Collaborate with HR Operations on enrolment, de-enrolment, and vendor coordination, providing subject-matter expertise and guidance.
• Oversee vendor performance, vendor contracts, renewals, and benefit structures to maintain policy consistency and legal compliance.
• Provide structured recommendations and insights to leadership on program design, effectiveness, and improvement opportunities.

Reporting & Insights- 

• Monitor benefit utilisation, spend trends, and vendor performance to identify risks or optimisation opportunities.
• Prepare reports and insights for leadership on country-wise benefits of performance, compliance status, and upcoming renewals.

Who you are:

• 5+ years of experience in procurement, vendor management, partnerships, global benefits, or related fields.
• Strong understanding of international benefits, insurance programs, and compliance frameworks is a plus.
• Excellent analytical, problem-solving and communication skills.
• Proficiency in Microsoft Office Suite and AI tools like Copilot, ChatGPT, Claude, etc. (good to have)
• Ability to collaborate cross-functionally and operate independently in a global, fast-paced environment.
• High attention to detail with strong project management and organisational abilities.
• Agility, Speed of execution, and likeness to thrive in high growth environment as attributes for a candidate. We are like that :)

Get to Know our Team:  

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team.

The Opportunity:      

Agoda is hiring experienced Software Developers to work on high-scale, mission-critical systems focused on the design and development of APIs that support millions of user search requests each day. This role is ideal for engineers who enjoy solving complex technical challenges, building reliable distributed systems, and influencing architecture at scale.

In this Role, you'll get to

• Lead the development of product features, experiments, technical initiatives, and complex systems.
• Act as a technical leader by shaping architecture decisions, mentoring engineers, and guiding technology choices.
• Continuously improve system architecture and drive better software design and engineering practices.
• Play a key role in strengthening agile and scrum ways of working.
• Collaborate closely with backend, client-side, and infrastructure teams to deliver the best technical solutions.
• Proactively identify opportunities to enhance products, code quality, and development processes.
• Write high-quality, maintainable code while supporting others in doing the same.
• Influence and drive important technical decisions across the organization.

What You’ll Need to Succeed 

• 10+ years of experience building performance-critical applications in production environments using Scala, Java, Kotlin, Python, Go, or C#
• Proven experience leading projects, technical initiatives, and/or engineering teams, with full ownership of the systems involved
• Hands-on experience with data platforms such as SQL, Cassandra, or Hadoop, and a solid understanding of selecting the right data solution for different application needs
• Strong knowledge of algorithms and data structures
• Demonstrated excellence in software development and coding
• A proven ability to improve team productivity and effectiveness through KPI-driven engineering practices
• Strong software architecture skills, with experience driving architectural decisions within a team
• A passion for software craftsmanship, continuous learning, and engineering excellence
• Excellent written and verbal English communication skills

It’s Great If You Have 

• Experience with Scrum/Agile development methodologies
• Experience building large-scale distributed products
• Core engineering infrastructure tools like Git for source control, TeamCity for Continuous Integration and Puppet for deployment
• Hands-on experience working with technology like queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), Spark, Hadoop, NoSQL (Cassandra, MongoDB), Play framework, Akka library  

 #india #newdelhi #Bangalore #Pune #Hyderabad #Chennai #Kolkata #Lucknow #IT #ENG #4 #Mumbai #Delhi #Noida

About the Role:

We’re looking for a team player with excellent interpersonal skills & service oriented. Creative & out of the box thinker. An autodidact, quick, effective and versatile who’s able to change directions in midstream. Independent & Accountable.

What you’ll be spending your time on

• Create and maintain CI/CD pipelines for the company's products
• Building and maintaining high-performance, fault tolerant, scalable ALM system, from Version control, Builds and Deployments to Monitoring and configuration management
• Maintain the application layer of our public cloud and private cloud
• Develop and integrate infrastructure tools in support of our production system
• Automate the Provisioning and configuration of Windows/Linux environments
• Work closely with product, QA, developers and IT/operations departments to streamline their working methods
• As a core member of the team, you will participate in 'On-Call' duties on Payoneer production systems, working in non-conventional hours include weekends and holidays (from time to time)

Have you done this kind of stuff?

• BS degree in computer science, computer engineering, relevant technical discipline or equivalent practical experience
• At least 6 years’ experience as DevOps Engineer
• A minimum of 5 years of exposure running production workloads (AWS, Azure or GCP)
• Microservices architecture & container orchestration (Docker and Kubernetes)
• Experience with CI/CD tools and source control management tools (e.g., Git, Azure DevOps, SonarQube, Artifactory etc...)
• Experience with GitOps (e.g., ArgoCD or Flux)
• Experience with Configuration Managements tools like Chef, Ansible or Puppet
• Proven Scripting capabilities: PowerShell/Bash/Python
• High level Linux OS expertise
• Programming experience skills (C#, NodeJS - advantage)
• Experience managing application servers and web servers
• Strong troubleshooting skills
• Experience with monitoring and logging solutions (e.g. Prometheus, Grafana and ELK)
• Proactive by nature; internal drive for excellence and improvement

Not a must but a great advantage

• Experience in SQL
• Experience with software development and development frameworks
• Experience with event streaming and messaging platforms such as Kafka, RabbitMQ…
• Provisioning and operating NoSQL databases such as MongoDB, Redis, Elasticsearch …
• Knowledge and understanding Storage and Networking

#LI-PG1

We're seeking a technology-driven and people-focused Platform Director to lead with innovation, adaptability, and a commitment to excellence in a dynamic, complex payment solutions environment.

Responsibilities:

• Build and lead new teams to develop a cutting-edge cross-border payment system, modernize infrastructure to support business growth, and deliver customer-focused solutions.
• Be an integral part of the management team, influencing strategy and decision-making.
• Mentor and grow managers, teams, and engineers while scaling the organization.
• Foster an agile work environment and ensure adoption of agile methodologies.
• Collaborate closely with Product, SRE, DevOps, Data, Operations, and other R& D teams to achieve business goals.
• Design robust technical solutions, evaluate architectural options, and define technical direction and quality standards.
• Promote a culture of innovation and personal development within the organization.
• Take ownership of team growth, recruitment, and development processes.

Requirements:

• A collaborative team player with strong leadership, communication, and interpersonal skills.
• Demonstrated ability to mentor, inspire, and build high-performing engineering teams.
• A passion for managing and growing talent.
• Ambition and a strong eagerness to learn and adapt.
• Strategic thinking with a strong problem-solving and analytical mindset.

What you will need:

• Overall Experience: 18+ years of experience in software engineering, including hands-on development and leadership roles.
• Education: A Bachelor's Degree in Computer Science, Engineering, or a related field is required.
• Leadership: 5+ years of managerial experience, leading large development groups or overseeing R& D in small/medium companies.
• Development: 10+ years as a developer with full-stack experience (e. g., C#, . NET, Java).
• Technical Expertise: Proficiency with REST APIs, Queues, and Microservices architecture.
• Architectural Knowledge: Strong understanding of OOP, design patterns, and system development (not just services).
• Engineering Practices: Expertise in code reviews, test coverage, and agile methodologies.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Purpose

The People Analytics & Workforce Intelligence Lead plays a critical role in building an integrated, insight‑driven workforce analytics capability that enables effective execution of People and Workforce Strategy.

This role shifts the organisation from fragmented, activity‑based reporting to coherent, decision‑relevant workforce intelligence, leveraging Oracle HCM data, dashboards, and AI‑enabled techniques. It ensures high‑quality, evidence‑based insights that support senior leaders in making informed decisions on workforce structure, capability, and cost.

By partnering with HR, Finance, Strategy, and Technology teams, the role drives standardisation, improves data confidence, and delivers forward‑looking workforce intelligence aligned to business priorities.

Key Roles and Responsibilities

1. Strategic Workforce Analytics & Insight

• Deliver integrated workforce and people analytics that enable evidence‑based decision‑making aligned to People and Workforce Strategy.
• Generate actionable insights across workforce structure, roles, capacity, productivity, skills, and costs, moving beyond descriptive reporting.
• Translate complex, multi‑source datasets into clear, executive‑ready narratives and recommendations.

2. Workforce Data Integration & Intelligence

• Integrate workforce data across HR systems, Finance, and other people data sources to create a single, aligned view of workforce intelligence.
• Align metrics, assumptions, and reporting standards across HR, Finance, and Strategy to drive shared understanding.
• Partner closely with Finance to connect workforce and cost analytics with financial planning and performance management.

3. Dashboarding & Reporting Transformation

• Design, build, and maintain integrated workforce analytics dashboards using tools such as Power BI, Tableau, or equivalent.
• Drive the shift toward dashboard‑led analytics, reducing fragmented, manual reporting.
• Ensure dashboards are intuitive, standardised, and tailored for senior leadership decision‑making with clear data definitions.
• Continuously measure and improve dashboard adoption, usability, and business impact.

4. Reporting Simplification & Optimisation

• Lead the rationalisation and simplification of workforce reporting, eliminating duplication and low‑value outputs.
• Replace activity‑based reporting with insight‑driven, decision‑focused analytics.
• Establish a scalable and efficient analytics framework across the People function.

5. Advanced Analytics, Automation & AI Enablement

• Apply AI‑enabled techniques and automation to enhance the speed, consistency, and quality of insight generation.
• Use advanced analytics to surface trends, patterns, and forward‑looking workforce intelligence, while ensuring practical and business‑aligned application.
• Support workforce initiatives and strategic programmes through structured, predictive insights.

6. Data Governance & Quality Stewardship

• Establish and maintain clear definitions, standards, and governance for workforce analytics (especially within Oracle HCM environments).
• Improve confidence in workforce data through transparency of methodologies, assumptions, and calculations.
• Act as a steward of high‑quality, decision‑ready workforce insight across the organisation.

7. Stakeholder Partnership

• Partner with senior HR leaders, Finance, and Strategy teams to support workforce strategy execution.
• Enable self‑service insights where appropriate while guiding stakeholders on data interpretation.
• Support key workforce planning and organisational initiatives through insight‑led collaboration.

Skills & Experience

• Demonstrated ability in data storytelling—translating complex datasets into clear, actionable, leadership‑ready insights.
• 7–10 years experience in People Analytics, Workforce Analytics, HR Analytics, or Business Intelligence roles, preferably in complex or matrixed environments.
• Knowledge of Oracle HCM data modules including OTBI, BI Publisher, and FDI.
• Proven experience in designing and delivering dashboard‑led workforce analytics solutions (Power BI, Tableau, or similar tools).
• Advanced analytical capability using Excel, SQL, and BI platforms.
• Demonstrated ability in data storytelling—translating complex datasets into clear, actionable, leadership‑ready insights.
• Experience leveraging automation and AI-enabled analytics techniques to enhance reporting and insight generation.
• Strong understanding of workforce concepts including capacity, productivity, performance, costs, roles, and skills.
• Ability to influence stakeholders and drive adoption of standardised, insight-driven analytics practices.

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.

We’re looking for a talented Privacy Risk & Assurance Analyst who expects more from their career. It’s a chance to work with our clients to implement our data platforms and software products. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers.

In this role, you support the data risk model by assuring, maintaining, and improving the quality of privacy and data‑risk information across our securiti* tooling and processes. You perform second‑line assurance, manage issues and risks through their lifecycle, and resolve privacy‑relevant DSPM issues to strengthen controls, reduce exposure, and improve our compliance posture. Your focus is assurance, risk management, data quality, and precision in applying privacy requirements.

Qualifications:

• 2+ years of experience in privacy, data protection, risk, compliance, information security, or data governance.
• Practical exposure to structured reviews or checks of operational inputs, for example: Reviewing request forms, assessments, or registers for completeness and accuracy.
• Validating evidence against stated requirements or controls.
• Experience working with systems or tools that hold risk, privacy, or compliance data, with an understanding that:
• Ability to follow defined assurance steps or test scripts, document findings clearly, and escalate issues where evidence is missing or weak.
• Some exposure to issue or action tracking, such as logging findings, updating status, or following up with owners under guidance.
• Strong attention to detail and a demonstrable habit of checking, questioning, and correcting inaccuracies.
• Clear written communication skills, suitable for maintaining logs, notes, and audit‑ready records.
• Willingness and ability to learn complex tooling and processes, and to apply feedback consistently

 Key Responsibilities:

• Conduct assurance reviews of privacy and security requests (CRAs, VRAs, controller requests), validating routing, inputs, controls, and risk mitigation.
• Identify control gaps and failing controls, support remediation, and maintain assurance evidence and documentation.
• Support end‑to‑end request flows, data hygiene, and accurate ROPA and backend records within the Securiti platform, including legacy remediation.
• Track and manage issues arising from assurance, RACM testing, incidents, DSPM findings, and horizon scanning through to closure.
• Identify recurring risk themes and contribute to playbooks, control updates, and process improvements.
• Review DSPM outputs to validate sensitive data locations, classifications, and data flows, ensuring alignment with ROPA and Securiti records.
• Support remediation of privacy‑relevant data exposure risks in collaboration with product, data, and information security teams.

About Payoneer 

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers and partners in over 190 countries and territories. 

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. 

Role summary 

We’re looking for a Principal Architect who is a tech-enthusiast with a drive for excellence, and an out-of-the-box mindset to satisfy business needs in a complex payment solution environment. 

Location: Gurgaon-India 

Hybrid - Full-time 

What You’ll Do 

• You will be a core member of the Cloud Modernization initiative, a high-impact engineering function responsible for transforming our technology backbone into a modern, cloud-native platform. 
• You will operate at the intersection of cloud architecture and enterprise modernization, leading critical initiatives to migrate, modernize, and re-architect legacy platforms into scalable, secure, and highly automated cloud-native systems. 
• You will lead initiatives from a technical front, defining target architectures, establishing modernization patterns, and driving execution across engineering teams. You will design and implement cloud-native solutions, modern infrastructure platforms, and secure cloud environments that can support global-scale workloads. 
• This role operates in a mission-driven model, where you will engage with multiple teams to accelerate modernization, unblock critical initiatives, and establish patterns and platforms that can be adopted broadly across the organization. 
• You will work closely with architecture, platform, infrastructure, security, and product teams to modernize legacy systems, migrate databases and applications to the cloud, introduce modern DevOps and platform engineering practices, and raise the overall cloud maturity of the organization. 
• Your work will directly shape the company’s future cloud platform and engineering velocity. 

Who You Are 

• You are a seasoned Cloud and Modernization Architect with a strong sense of ownership and accountability. You are comfortable operating in complex enterprise environments and driving large-scale transformation initiatives. 
• You bring deep expertise across cloud platforms, infrastructure, databases, and DevOps, and can translate legacy architectures into modern, scalable, and cloud-native systems. 
• You balance long-term architectural vision with pragmatic execution and understand how to modernize systems safely and incrementally. 
• You embrace change and continuously adapt to evolving technologies, architectures, and organizational needs. You are proactive, curious, and comfortable making architectural decisions in ambiguous environments. 
• You thrive in cross-team environments and influence teams through technical leadership, clarity, and strong execution. 
• You are impact-driven, not territory-driven, and measure success by how effectively you modernize systems, enable teams, and improve the organization’s overall cloud maturity. 

Key skills and competencies 

• 10+ years of experience in cloud architecture, infrastructure, or platform engineering 
• Deep hands-on experience with public cloud platforms, preferably AWS 
• Proven experience leading cloud migration and modernization of enterprise systems 
• Strong experience designing cloud architecture including compute, storage, networking, and security 
• Strong experience with Infrastructure as Code, preferably Terraform or CloudFormation 
• Experience with cloud networking, VPC design, private connectivity, and secure architectures 
• Experience with relational databases such as PostgreSQL, MySQL, or Aurora 
• Experience with NoSQL databases such as DynamoDB, MongoDB, or similar 
• Experience with containers and Kubernetes, preferably EKS 
• Experience building and operating CI/CD pipelines and modern DevOps practices 
• Experience modernizing legacy systems into microservices or cloud-native architectures 
• Experience with high availability, scalability, and disaster recovery design 
• Experience working in enterprise environments with strong security and compliance requirements 
• B.S. in computer science or equivalent 

The Payoneer Ways of Working Act as our customer’s partner on the inside 

Learning what they need and creating what will help them go further. 

Continuously improve 

Always striving for a higher standard than our last. 

Do it. Own it. 

Being fearlessly accountable in everything we do. 

Build each other up 

Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today. 

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis. 

#LI-AK1

What You’ll Do?

Business Continuity

· Support the strategy of Business Continuity in alignment with corporate strategy and business priorities

· Develop, maintain, and test business continuity plans (BCPs) across business units and geographies.

· Conduct business impact analyses (BIAs) and risk assessments to identify critical processes, dependencies, and recovery strategies.

· Drive the simplification and standardization of continuity processes and procedures to ensure consistent execution during disruptions across the holding company.

· Collaborate with stakeholders to prioritize critical services and vendors, ensuring continuity strategies are aligned with business needs.

· Work with the outsourcing and third-party risk teams to prioritize ICTs, OSPs and critical third-parties.

· Manage training and awareness initiatives to embed a culture of preparedness and resilience across the organization.

· Maintain regulatory developments (e.g., FFIEC, DORA) and ensure continuity plans remain compliant and effective.

· Support assessments, including mapping of critical business services and dependencies related to business continuity program in alignment with operational resilience

Incident Response

· Work directly with the Director, Business Continuity and stakeholders in the event of a crisis, incident or business continuity event to help manage response

· Help the Director, Business Continuity ensuring timely resolution and minimal disruption to services, including follow-ups

· Help with the coordination of cross-functional response efforts during incidents, ensuring clear communication and effective stakeholder engagement

· Facilitate post-incident reviews to identify root causes, document lessons learned, and implement improvements to response protocols

· Work with the Director, Business Continuity Management develop and maintain structured governance frameworks for incident response, including escalation pathways and reporting mechanisms

· Help with the identification and Implementation of tools and dashboards to support real-time monitoring, reporting, and analysis of incidents and trends

· Prepare regular updates to leadership on incident trends, performance metrics, and organizational readiness

· Collaborate with technical and business teams to ensure incident response strategies are integrated into broader risk and resilience efforts

Who you are?

· 6+ years of experience in business continuity, incident management, crisis response, or operational risk within financial services or fintech

· Demonstrated experience managing governance, monitoring, reporting, and escalation processes for both continuity and incident response programs

· Strong understanding of global resilience frameworks and regulatory standards (e.g., FFIEC, DORA)

· Proven ability to lead cross-functional teams during high-pressure situations and influence senior stakeholders

· Analytical thinker with sound judgment and the ability to balance competing priorities in complex environments

· Excellent communication skills, capable of translating technical and risk-related information for diverse audiences

· Certifications such as CBCP, CBCI, ITIL, or PMI are a plus

· Adaptable, proactive, and committed to continuous improvement in a fast-paced, global organization

#LI-SS2

About the Skuad Acquisition

Back in August 2024, Payoneer acquired Skuad. Skuad's expertise helps businesses in over 160 countries navigate complex challenges such as international payroll, remote onboarding, and regulatory compliance. This acquisition reinforces Payoneer's mission and solidifies Skuad's role as a trusted partner for global workforce management (WFM).

This role will be part of our WFM business unit.

Role Summary

To achieve our mission to enable remote employment globally, we need to build a world-class product experience backed by our core Payments platform that is seamless, convenient, and reliable for our customers. We face new and exciting challenges every day and need your help to solve them. The Company Secretary Intern will help with the corporate compliance charter for Skuad group entities across the globe (SEA/EMEA/LATAM) including advice on compliance matters as per extant local corporate laws, maintaining corporate records, statutory filings, drafting of corporate documents, audit, administering and resolving secretarial issues. The person will also work on establishing and maintaining organization corp governance practices, standards, and processes. 

Location – Gurugram-India
Work from office
Full-time

What you’ll do -

• Provide support to the group corporate secretary in managing other entities and international expansion activities 

• Provide company secretarial guidance and support to members of the board of directors to the entities supported 

• Review and manage secretarial compliances viz the Companies Act and relevant laws and regulations 

• Provide support and Guidance to the Board, Board Committees, and Independent Directors on Compliance with The Companies Act and relevant laws and regulations 

• File all necessary documents and reports as mandated under law 

• Review all agreements and document compliances under various agreements to understand and monitor shareholder and corporate obligations/compliances 

• Interface with internal and statutory auditors, cost auditors, and other key external stakeholders in connection to compliance with the Companies Act 

• Create and manage data rooms for the diligence process including access rights, and coordination with internal teams for providing the required documents to investors 

• Monitor changes in relevant legislation and the regulatory environment and take appropriate action 

Who you are –

• Reliable, dependable, composure, deal with ambiguity 

• Ability to function autonomously, yet communicate laterally and upwardly with ease 

• High attention to detail, ability to insist on high standards, and proven ability to manage multiple, competing priorities simultaneously with minimal supervision 

• Strong communication, listening, interpersonal, influencing, and negotiation skills; ability to convey important messages clearly and compellingly 

• A go-getter attitude that resonates with extreme ownership and accountability 

Key Responsibilities

· Own ad-hoc analytical requests within a defined scope, delivering fast, reliable, and well-documented outputs.

· Translate business and product questions into clear analytical goals, queries, metrics, and KPIs.

· Build and maintain dashboards, visualizations, and alerts that enable self-service decision-making.

· Optimize SQL queries and data processing in BigQuery for performance and cost.

· Design and maintain scalable data layers and models in BigQuery to support AI agents, self-service BI, and product/operational monitoring.

· Lead end-to-end analytical workflows: scoping, extraction, analysis, validation, and presentation.

· Monitor key processes and metrics, proactively surfacing anomalies and opportunities.

· Collaborate with Product, Data Engineering, and business teams on tracking, data contracts, and data quality, ensuring consistent, well-documented data.

Have you done this kind of stuff?

· 2–4 years as a Product/Data/Business Analyst (fintech a plus) and a relevant bachelor’s degree.

· Strong SQL with hands-on BigQuery experience, including optimizing complex queries and data processing.

· Experience designing analytics data models/layers and working with large, event-level datasets.

· Proficient in BI and visualization tools (e.g., Looker, Power BI, Tableau) and building stakeholder-facing dashboards.

· Proven ability to define/track KPIs, translate ambiguous business questions into structured analysis, and communicate insights clearly.

· Interest or experience in building data foundations for AI-driven and self-service analytics; Python is a plus.

#LI-KC1

About the Role

We are looking for a Lead – Data, RevOps to drive data-backed decision-making across our GTM and Revenue Operations teams.

This role sits at the intersection of data and business and requires someone who comes with a builder mindset to any problem statement thrown at them and scales, maintains and improves these new and existing systems

You will work closely with the growth team leadership and cross-functional teams to ensure that data is insightful, accurate, accessible, and actionable.

Roles & Responsibilities

• Own and manage business-critical data across Revenue, Operations, and GTM functions
• Design and build dashboards and reports using BI tools (e.g., Power BI) to enable real-time visibility into key metrics
• Analyze business performance across pipeline, revenue, and operational metrics to generate actionable insights
• Partner with cross-functional teams (Sales, Marketing, Customer Success, Finance) to support data-driven decision making
• Translate business problems into structured data analysis and scalable reporting solutions
• Automate recurring reporting and workflows using tools like Excel, SQL, and Python to improve efficiency
• Develop and maintain data models and ensure consistency across reporting systems
• Identify gaps in processes and recommend data-backed improvements to enhance operational efficiency
• Support planning and forecasting through data analysis and performance tracking
• Ensure data accuracy, hygiene, and governance across systems and dashboards
• Contribute to building scalable data infrastructure and improving accessibility of insights across teams
• Present insights and recommendations clearly to stakeholders, including leadership
• Lead and manage a team of data analysts, market research, and sales ops ICs

What We’re Looking For

Experience

• 4 - 8 years of experience in Data Analytics, Business Analytics, or Revenue Operations
• Prior experience working with Sales / GTM / Revenue teams is preferred
• Experience is leading a team of analysts is preferred

Technical Skills

• Strong proficiency in SQL
• Hands-on experience with Power BI (or similar BI tools) – Advanced level
• Strong working knowledge of Excel / Google Sheets
• Experience with Python for automation and data processing (preferred)
• Familiarity with data warehouses (e.g., BigQuery, Snowflake, Redshift)

Business & Analytical Skills

• Strong understanding of business metrics across pipeline, revenue, and operations
• Ability to convert ambiguous business problems into structured analysis
• Strong problem-solving and analytical thinking

Soft Skills & Mindset

• High ownership and accountability
• Ability to work in a fast-paced, cross-functional environment
• Strong communication skills, with the ability to work with senior stakeholders

Good to Have

• Experience in B2B SaaS or high-growth startup environments
• Exposure to CRM tools (e.g., HubSpot, Salesforce)
• Experience working on performance tracking, forecasting, or incentive reporting

#LI-PB1

About the Role

Are you a tech-savvy organizer who loves finding smarter ways to work?

As our India site continues its rapid scaling, we are looking for a next-generation Executive Assistant to support the India Site Head. This isn’t your traditional administrative role. We are looking for a "tech-first" problem solver who leverages AI agents, automation tools, and large language models to streamline executive operations.

Whether you are an experienced EA looking to modernize your skill set, or a brilliant fresher with a passion for AI and organization, this role is your launchpad. You will be the operational backbone for the Site Head - automating the mundane so the leadership team can focus on the extraordinary, while also bringing a human touch to our operations, serving as the primary host and culture champion for all visiting partners and site gatherings and events.

What You’ll Do

A) AI & Workflow Automation

• Build the "Virtual EA": Deploy and manage AI agents and automation workflows (using tools like Copilot, ChatGPT, Claude, or Power Automate) to handle routine tasks such as calendar triage, meeting invite acceptances, and basic email drafting.
• Smart Follow-Ups: Design automated systems to track leadership action items, pending approvals, and project follow-ups.
• Process Innovation: Continuously research and implement new AI tools to reduce administrative overhead for the executive office.

B) Executive & Site Support

• Strategic Calendar Management: Manage complex scheduling for the Site Head, ensuring time is protected for high-priority business initiatives.
• Event & Delegate Management: Act as the primary host for visiting global executives, VIP delegates, and external partners.
• Culture & People: Organize high-impact site events, leadership offsites, and team-building initiatives that foster a highly engaged work environment.
• Cross-Functional Coordination: Act as a seamless liaison between the Site Head, the Chief of Staff, and the broader GCC leadership team.

What You Bring

• Experience: Open to both fresh graduates with a strong tech portfolio and experienced professionals with a proven track record of modernizing administrative workflows.
• Tech Fluency: Hands-on experience (or strong demonstrated interest) in AI tools, prompt engineering, and basic workflow automation. You don't need to be a software engineer, but you should be extremely comfortable configuring AI agents to solve operational bottlenecks.
• Exceptional Communication: Flawless written and verbal communication skills, with the ability to interact confidently with global leadership and diverse teams.
• Hyper-Organized: An innate ability to manage multiple moving parts, prioritize ruthlessly, and anticipate the needs of the executive office before they arise.
• People Skills: A warm, professional demeanour with a natural talent for hospitality, event hosting, and relationship building.

Role Summary
As a Senior Analyst in the FP&A team, you will serve as a key financial advisor for our platform division. In this position, you will work directly with our FP&A Manager, leading the R&D organization Opex budget, driving the full lifecycle of strategic planning, forecasting, and business performance analysis. You will be instrumental in developing and tracking the KPIs that measure our innovation’s financial health.

The person in this role will succeed by synthesizing large datasets into precise financial models. They will thrive by providing proactive variance analysis and "what-if" modeling, serving as a strategic advisor who ensures R&D leadership makes data-driven decisions.

What you’ll do:

• Lead and consolidate Opex planning process for the R&D organization - including annual budget and monthly rolling forecasts.
• Support HC planning and allocation between activities.
• Analyze actual Opex results vs. plan/forecast, explain key variances, and identify opportunities for cost optimization and efficiency.
• Analyze large financial datasets, discover underlying business drivers and provide high-level summaries for executive decision-making.
• Collaborate closely with R&D and global Finance teams to ensure total alignment on spending, investment priorities, and resource utilization
• Monitor and approve PO and PR requests, followed by monthly review of expenses and expense accruals.
• Provide financial modeling and analyses to support decision making.
• Support global business teams with ad-hoc requests in a fast-paced environment

Who you are? 

• 5+ years of experience in FP&A or Strategic Finance roles, ideally supporting R&D functions in a global tech environment. Experience in public companies, fintech, or payments is a plus.
• Exceptional analytical, problem-solving, financial modeling and forecasting skills.
• Detail driven and hands on, while still maintaining a broad, strategic, and global perspective.
• Excellent interpersonal skills with the ability to build trust and work effectively with different stakeholders.
• Ability to work effectively and independently in a dynamic, fast-changing environment.
• Comfortable working across time zones and in a global, matrixed environment.
• Bachelor’s degree in Finance, Accounting or relevant degree, MBA strongly preferred

#LI-PB1

Role Summary:

The Total Rewards Program Manager leads global Total Rewards programs spanning compensation, benefits, mobility, and M&A integration. This role manages complex TR initiatives, drives global cycles and governance, delivers analytical insights, and shapes scalable TR frameworks. The Program Manager partners closely with senior leaders and cross-functional teams across regions and operates with a high degree of autonomy, accuracy, and judgment.

What You’ll Do:

Global Program & Project Management:

• Manage global TR programs, including compensation cycles, governance updates, pay frameworks, and wellbeing initiatives.
• Build scalable TR processes, tools, playbooks, and documentation to support global consistency.

Compensation:

• Manage global benchmarking cycles, survey submissions, job matching oversight, and analysis.
• Lead updates to global salary ranges, pay structures, and global compensation frameworks in partnership with TR leadership.
• Deliver compensation modeling, insights, and recommendations for global roles.

Global Benefits & Wellbeing:

• Contribute to evaluation, alignment, and enhancement of global benefits and wellbeing programs.
• Partner with TR leadership on global harmonization work and vendor review cycles.

Global Mobility:

• Support TR work for global relocations, assignments, and transfers.
• Develop compensation recommendations, cost estimates, and mobility frameworks.
• Partner with HRBPs, Finance, Legal, and Talent Acquisition to ensure consistent and compliant mobility processes worldwide.

M&A Integration:

• Manage TR workstreams in acquisitions, including due diligence, compensation and benefits analysis, job mapping, and integration planning.
• Drive harmonization of acquired populations into Payoneer’s global TR programs and systems.

Governance, Compliance & Policy:

• Maintain strong approval frameworks, documentation, and audit-ready TR processes.
• Ensure global policy alignment in partnership with TR leadership and cross-functional stakeholders.

Analytics, Reporting & Insights:

• Create advanced reports, modeling, and dashboards to support TR decision-making.
• Use Excel extensively; familiarity with PowerBI or Python is an advantage.

Stakeholder Management & Communication

• Partner with senior leaders, HRBPs, TA, Legal, Finance, and People Services across regions.
• Develop manager-friendly global TR communications, guides, and training materials.

What We’re Looking For

Experience & Skills:

• 5–7+ years in Total Rewards, Compensation, or related fields with global program experience.
• Strong experience leading compensation cycles or global TR projects.
• Advanced Excel/G-Sheets; PowerBI/Python experience is a plus.
• Strong communication and stakeholder-management skills; able to influence at senior levels.
• Experience with mobility and M&A integration is an advantage.

Mindset:

• Operates well in ambiguity and brings structure, clarity, and accuracy.
• Fast learner with strong judgment and a proactive approach to problem-solving.
• Highly collaborative, dependable, and comfortable working across time zones.
• Curious, improvement-oriented, and motivated to build efficient global TR systems.

About the Role

As a Lead - International taxation, you will play a vital role in managing and optimizing the international tax activities of our organization. You will be responsible for developing and implementing tax strategies to minimize tax liabilities, ensure compliance with international tax regulations, and support the overall financial objectives of WFM Payoneer. The successful candidate will have a deep understanding of international tax laws and regulations, strong analytical skills, and the ability to effectively communicate complex tax concepts to stakeholders.

What you’ll be spending your time on

• Develop and implement international tax strategies to optimize WFM Payoneer's global tax position and minimize tax risks.
• Monitor changes in international tax laws and regulations, and assess their impact on WFM Payoneer, and recommend necessary actions.
• Conduct research and analysis on complex international tax issues, including transfer pricing, foreign tax credits, tax treaties, and permanent establishments.
• Ensure compliance with international tax reporting and filing requirements, including preparation and review of tax returns, transfer pricing documentation, and country-by-country reporting.
• Collaborate with cross-functional teams, including finance, legal, and operations, to provide tax advice and support on international business transactions, mergers and acquisitions, and transfer pricing arrangements.
• Assist in the development and implementation of tax-efficient structures for WFM Payoneer international operations, including holding companies, repatriation strategies, and intercompany transactions.

What we’re looking for

• Chartered Accountant qualification is strongly preferred.
• Minimum of 3-6 years (PQE) of relevant experience in domestic and international tax planning and compliance, preferably in a multinational corporation or a public accounting firm.
• In-depth knowledge of domestic and international tax laws, regulations, and principles, including transfer pricing rules, tax treaties, and cross-border transactions.
• Experience in preparing submissions to tax notices, Exposure to handling tax litigations, exposure to working with external agencies around tax litigations is required.
• Experience in preparing tax computations and tax returns (direct and indirect tax) from starting which involves collating the financial data to submitting the tax return form.
• Experience in managing and executing complex international tax projects, including mergers and acquisitions and transfer pricing documentation.
• Excellent communication skills, both verbal and written, with the ability to explain complex tax concepts to non-tax professionals.
• Proven ability to work collaboratively in a cross-functional team environment and effectively manage relationships with internal and external stakeholders.
• Strong organizational skills and the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in tax software and Microsoft Office suite, including advanced Excel skills.
• Knowledge of international accounting standards (e.g., IFRS) and their impact on tax reporting is a plus.

#LI-PG1

Role Summary 

The Third Party Risk Management (TPRM) function is responsible for establishing and operating the enterprise framework for identifying, assessing, and overseeing risks arising from third party relationships, including outsourced service providers, banking partners and other critical vendors. The function supports regulatory compliance, operational resilience, and sound risk governance across the full third party lifecycle. 

The Lead, Third Party Risk Management is an execution role responsible for delivery of core TPRM oversight activities for higher risk and critical vendors, with a specific focus on third party business continuity and recovery evidence review, vendor related incident monitoring and escalation, and structured review of vendor security assessment materials. The role works in close partnership with Business Continuity, Incident Management, Information Security, Technology, and other risk and business stakeholders to ensure third party risk issues are consistently documented, escalated where required, and driven to closure through defined governance processes. 

Primary Duty and Responsibilities 

• Provide oversight for third party risk activities related to higher risk and critical vendors, ensuring consistent application of TPRM standards across business continuity, incident management, and security review domains. 

• Map third parties to the processes and services they support, in order to enable appropriate application of risk controls, resilience requirements, and regulatory oversight for the most critical vendors supporting critical services.  

• Coordinate and oversee third‑party business continuity evidence review (e.g., BCP ownership/maintenance, recovery objectives, recovery approach) and ensure identified gaps are escalated through the defined pathway.  

• Drive delivery management across assigned TPRM initiatives and workstreams, including planning, dependency management, progress tracking, and issue resolution, to ensure timely and consistent execution of TPRM priorities.  

• Oversee third‑party incident monitoring and escalation tracking, ensuring incidents are appropriately documented, routed to relevant stakeholders, and driven to resolution with clear ownership and audit-ready records 

• Perform and support structured review of vendor security assessment materials for higher‑risk vendors, including SOC reports, security questionnaires, certifications, and control evidence, synthesizing findings into clear outcomes and required follow‑up actions.  

• Partner closely with Business Continuity, Incident Management, IT, Procurement, and other business stakeholders to ensure third‑party risk issues are effectively integrated into governance processes and resolved through defined escalation paths. 

• Contribute structured inputs to management‑level reporting on third‑party risk posture, incident trends, and remediation progress, supporting effective oversight and decision‑making. 

• Perform additional duties as required to support the Third‑Party Risk Management team and enhance Payoneer’s enterprise resilience and risk management capabilities. 

Education and/or Experience 

• Bachelor’s degree required; preferred background in IT, business or law. 

• 5-7 years of experience in Third Party Risk Management, Vendor Management, Risk Management, GRC, or related fields. 

Qualifications 

• Experience operating in a regulated, multinational environment with governance and audit expectations. 

• Strong judgment and ability to make decisions across operational and technology related risk topics 

• Demonstrated ability to lead cross‑functional execution, prioritize work, and unblock dependencies. 

• Clear executive communication and ability to produce decision‑focused materials for governance forums. 

• Proven ability to structure work, prioritize effectively, and engage senior stakeholders 

• Clear and concise communication skills suitable for management and governance forums 

• Able to operate independently and influence stakeholders across functions and regions. 

Technical Skills 

• Proficiency in Microsoft Word, Excel, and PowerPoint. 

• Strong capability to lead and track multistakeholder delivery across parallel workstreams (plans, dependencies, milestones, risks/issues, closure discipline).  

• Strong reporting skills: produce management ready summaries and progress views for governance forums, based on structured evidence and tracking outputs. 

Certificates or Licenses 

• Preferred but not required (e.g., CTPRP, CRISC, CISA, CBCP, BCI (CBCI/AMBCI/MBCI), CISM, or other relevant industry certifications). 

#LI-SS2

Role summary  

We are looking for a Frontend Engineering Manager to lead our Frontend Platform and Micro-Frontend architecture. This role owns frontend engineering outcomes end-to-end  from platform strategy and architecture to delivery excellence, quality, and developer productivity.

You will manage and grow high-performing frontend teams, define platform standards, and partner closely with Product, Design, and Backend leaders to build scalable, high-quality user experiences.

Key Responsibilities

Leadership & People Management

• Lead, mentor, and grow a team of frontend engineers
• Set clear technical and delivery expectations, provide regular feedback, and support career growth
• Build a strong engineering culture around ownership, quality, and continuous improvement

Frontend Platform Ownership

• Own the frontend platform vision and roadmap, focusing on scalability, performance, and developer experience
• Define and evolve shared frontend foundations: design systems, component libraries, tooling, and CI/CD pipelines
• Drive standardization while enabling team autonomy

Micro-Frontend Architecture

• Lead the design, implementation, and evolution of micro-frontend architecture
• Define best practices for module federation, deployment independence, versioning, and cross-team integration
• Ensure seamless composition, performance optimization, and runtime stability across micro-frontends

Delivery & Outcomes

• Own end-to-end delivery outcomes — from requirements and architecture to release, monitoring, and iteration
• Balance speed and quality through strong engineering practices (testing, observability, performance budgets)
• Partner with Product and Design to translate business goals into scalable frontend solutions

Technical Excellence

• Be hands-on at the architectural level; guide critical technical decisions and reviews
• Drive adoption of modern frontend technologies and patterns
• Proactively address frontend performance, accessibility, security, and reliability

Required Qualifications

• 8+ years of frontend engineering experience, with 2+ years managing frontend teams
• Strong experience building and scaling frontend platforms
• Proven hands-on expertise with micro-frontend architectures (e.g., Module Federation, single-spa, or equivalent)
• Deep knowledge of modern frontend stacks (React preferred), state management, build systems, and tooling
• Experience owning large-scale frontend systems used by multiple teams

Preferred Qualifications

• Experience leading platform teams serving multiple product teams
• Strong understanding of design systems and cross-functional collaboration with Design
• Experience in B2B or high-scale consumer products
• Exposure to performance optimization at scale

What Success Looks Like

• A scalable, reliable frontend platform enabling fast, independent team delivery
• High-quality micro-frontend architecture with strong performance and developer experience
• Frontend teams that consistently deliver outcomes, not just features
• Engineers who feel supported, challenged, and growing

• Take ownership of team growth, recruitment, and development processes.

Who you are:

• A collaborative team player with strong leadership and communication skills.
• High proficiency in English, both written and verbal.
• A passion for managing and growing talent.
• Ambition and a strong eagerness to learn and adapt.
• Global Leadership Experience is a must.
• Experience in managing at least 3-4 development teams.

What could set you apart:

• Education: B.Sc. in Computer Science or a related field is required.
• Leadership: 5+ years of managerial experience, leading large development groups or overseeing R&D in small/medium companies.
• Development: 5+ years as a developer with full-stack experience (e.g., C#, .NET, Java).
• Technical Expertise: Proficiency with REST APIs, Queues, and Microservices architecture and database experience.
• Architectural Knowledge: Strong understanding of OOP, design patterns, and system development (not just services).
• Engineering Practices: Expertise in code reviews, test coverage, and agile methodologies.

About Payoneer 

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets. 

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. 

Role summary 

We’re looking for a Senior BI Developer who is a tech-enthusiast with a drive for excellence, and an out-of-the-box mindset to satisfy business needs in a complex payment solution environment. 

Location - Gurugram (Work from Office) 

What You'll Do: 

Design, develop, and deploy end-to-end BI and analytics solutions in the Google Cloud environment, primarily using BigQuery, dbt, and Looker, across the full lifecycle: data transformation, modeling, testing, and production deployment. 

Translate business requirements into technical specifications, including defining data models, establishing relationships between data entities, and incorporating business logic into the analytical layer. 

Lead complex BI initiatives end-to-end, including breaking down work into manageable tasks, driving execution, and collaborating closely with other developers and stakeholders. 

Provide ongoing BI support to the Finance department, including preparation of monthly reports, ad hoc analyses, and compliance with regulatory requirements. 

Develop and maintain data pipelines to support BI solutions. 

What We're Looking For: 

6+ years of experience as a Senior BI Developer, with expert-level proficiency in SQL. 

Hands-on experience with Looker and dbt – mandatory! 

A proactive, problem-solving mindset. 

Strong sense of ownership and accountability. 

Proven ability to translate complex BI requirements into manageable technical tasks, spanning the process from data sourcing to final report. 

Strong experience designing and building data pipelines / ELT workflows, ideally in modern cloud data environments. 

Proven ability to independently lead complex technical tasks, collaborate with other developers, and drive delivery from data sources and transformation through semantic modeling and final reporting. 

An open-minded, inquisitive, and enthusiastic learner with a readiness to embrace modern technologies and adapt to new challenges. 

Advanced analytical capabilities, effective multitasking skills, and a strong aptitude for creative problem-solving. 

Not necessary but a great advantage 

Experience with Google Cloud Platform (GCP). 

Experience with AI tools. 

Proficiency in data modeling techniques. 

Knowledge and understanding of the payments industry. 

Bachelor's degree in industrial engineering/information systems or equivalent. 

#LI-AK1

Experience

6 to 10 years in B2B SaaS, fintech, payments, enterprise platforms, or adjacent global infrastructure products.

Role Overview

We are looking for a Senior Copywriter who can shape how Payoneer communicates its value across a complex, multi-product platform that serves SMBs, enterprises, marketplaces, platforms, and global workforces.

This is a senior, high-judgment role. You will not be writing at volume. You will be expected to bring clarity to complexity, make strategic tradeoffs in messaging, and help users understand Payoneer’s value within seconds.

You will work closely with Product Marketing, Web, Growth, Design, Analytics, Legal and senior stakeholders to define how Payoneer sounds across its most critical website surfaces.

If you enjoy turning global payments, pricing models, compliance workflows, and platform capabilities into sharp, confident, human messaging, this role is for you.

Key Responsibilities

Website and Platform Messaging

• Own and evolve core website messaging across homepage, product pages, corridor pages, pricing, and conversion flows

• Translate complex fintech and payments workflows into clear, benefit-led narratives without oversimplifying

• Help users quickly understand what Payoneer does, who it is for, and why it is different

Product Positioning and ICP Clarity

• Partner with Product Marketing to define positioning for Payoneer’s key offerings including global payments, Workforce Management, mass payouts, merchant services, and platform solutions

• Tailor messaging for different ICPs such as SMBs, enterprises, platforms, marketplaces, and finance leaders

• Ensure clarity across regions and hiring or payment corridors

Conversion and CRO-Led Copy

• Write and refine homepage narratives, hero copy, section hierarchy, and CTAs with conversion intent

• Balance trust, credibility, and conversion without sounding salesy or generic

• Collaborate with CRO and analytics teams to iterate copy based on real user behavior

Launches and Website-Led Campaigns

• Lead website copy for product launches, feature releases, and pricing or packaging updates

• Write landing pages, supporting email copy, and sales narratives aligned to GTM priorities

• Ensure consistency across website, campaigns, and sales surfaces

Brand Voice and Thought Leadership

• Help shape Payoneer’s brand voice for senior decision-makers including CFOs, founders, and operations leaders

• Support executive thought leadership, long-form content, and strategic narratives when required

• Act as a guardian of tone, clarity, and credibility across website content

Cross-Functional Collaboration

• Work closely with designers so copy and visual hierarchy function as one system

• Partner with sales, customer success, and regional teams to reflect real objections, proof points, and use cases

• Review and elevate copy written by other teams when it impacts the website

What We Are Looking For

Must-Have

• Proven experience writing for B2B SaaS or fintech products with complex workflows

• Strong understanding of SaaS and fintech buying journeys and decision-maker psychology

• Ability to write crisp conversion copy and long-form explanatory content with equal confidence

• Experience working closely with designers, product marketers, and senior stakeholders

• Exceptional clarity of thought and structured writing skills

Nice to Have

• Experience with payments, payroll, global hiring, compliance, or financial infrastructure products

• Exposure to CRO, experimentation, or SEO for large-scale websites

• Experience mentoring or reviewing work of junior writers

• Stakeholders trust you with high-visibility, high-impact website narratives
  
  

#LI-PB1

About the Role:

We are looking for a hands-on Senior Data Product Manager to join Payoneer's Data Product Unit - the central hub for data product management across the company. In this role, you will be part of a dedicated squad responsible for data products serving the Finance organization, working closely with Finance stakeholders to design and deliver data products that support operational financial capabilities, book closing processes, regulatory reporting, and analytical needs.

You will lead the data product lifecycle end-to-end - from understanding business and regulatory challenges, defining analytical and operational needs, through designing scalable data models and assets, to delivering high-quality data products that empower the Finance organization.

As part of a globally distributed Finance Data Squad, you will collaborate closely with team members across multiple locations worldwide, as well as with the BI developers based alongside you in India. This role is ideal for a product-minded, business-oriented data person who is both strategic and hands-on, and who thrives on connecting complex financial business goals with technical execution.

What You'II Do:

• Own and drive your data product items within the Finance squad roadmap, aligned with strategic business goals, regulatory requirements, and SLA commitments - actively contributing to the squad's shared priorities and delivery goals.
• Work closely with Finance stakeholders to understand data needs, define and prioritize use cases, and develop solutions that improve data accessibility and usability.
• Translate business and regulatory objectives into clear data requirements, KPIs, and technical specifications (PRD and STT).
• Design, develop, and maintain scalable, reliable, and high-performance data products and models that serve analytical, operational, and regulatory reporting use cases.
• Partner closely with BI developers in India to ensure seamless integration of data products with reporting and visualization layers.
• Collaborate with Data Engineering and BI globally to implement and deliver high-quality solutions end to end.
• Ensure alignment and consistency between Finance domain-level data products and the company's core data assets.
• Drive data quality standards and maintain SLA commitments critical to financial reporting and regulatory stability.
• Maintain clear and proactive communication with stakeholders across global teams, ensuring transparency, clarity, and measurable outcomes.
• Monitor usage, adoption, and business impact of delivered data products, iterating based on feedback.
• Contribute to the broader data modernization and innovation initiatives led by the Data Product Unit.

Who You Are:

• 5+ years of experience in data product management, data analytics, or data-driven product roles, with proven hands-on experience.
• Strong understanding of data modeling, data warehouse architecture, and data pipeline design - experience with cloud platforms such as BigQuery required. (ETL Experience)
• Solid business acumen with a good understanding of financial data domains including financial reporting, revenue recognition, balances, and regulatory data.
• Excellent communication and stakeholder management skills - fluent English, capable of bridging business and technical conversations clearly and effectively across a globally distributed team.
• Proficiency in SQL and practical data analysis - comfortable diving into data and validating results.
• Experience working within cross-functional delivery squads with Data Engineering and BI.
• Strong quality orientation with experience defining and enforcing data quality standards, SLA tracking, and issue management.

Must have:

• ETL Experience- data modeling, data warehouse architecture, and data pipeline design - experience with cloud platforms such as BigQuery required
  Proficiency in SQL and practical data analysis - comfortable diving into data and validating results.
• Work with Data & Engineering team (stakeholders) + non-technical team (officers of regulations; finance team

Nice to have:

• Experience working in fintech, payments, or financial services environments.
• Familiarity with regulatory reporting requirements and compliance-driven data products.
• Experience with visualization tools such as Looker, Power BI, or Tableau.
• Background in building data products at scale within multi-domain or globally distributed organizations.
• Experience working with geographically distributed teams across multiple time zones.

#LI-PG1 

India is one of Payoneer’s most critical and fastest‑growing regions, and this role will play a central role in shaping India as a long‑term talent hub, leadership pipeline, and capability center for the company globally.

This role reports to the Chief People Officer and serves as the senior‑most People leader in India, working closely with the global People Leadership Team and India‑based senior business leaders.

Key Responsibilities:

People Strategy & Business Partnership 

• Act as a trusted advisor to senior business leaders across India, providing strategic guidance on organization design, workforce planning, talent development, and change leadership. 
• Align HR strategy with business priorities to drive performance, capability, and culture across teams.  
• Bring a strong India perspective into global people strategy discussions, constructively shaping and influencing global frameworks to ensure relevance, scalability, and impact in the region.

Team Leadership 

• Lead, coach, and develop a high-performing HR team, ensuring clarity between HRBP and People Partner roles and strong collaboration across the function. 
• Provide senior local HR touchpoint for local members of HR centers of excellence (CoEs) in India, bringing the broader team together as appropriate.
• Foster a shared team identity and ways of working that reflect our company values and regional needs. 

Organizational Effectiveness 

• Drive local execution of organizational design, transformation, and change efforts in partnership with global HR colleagues. 
• Champion initiatives around succession planning, capability development, and engagement, tailoring them to India’s talent landscape. 
• Support organizational design and change across large, fast‑scaling, and diverse teams, balancing global consistency with India‑specific talent, cost, and scalability considerations.

Operational Excellence 

• Ensure high-quality, consistent delivery of core people processes such as performance management, compensation planning, talent reviews, and engagement action plans. 
• Oversee the employee relations work delivered by the People Partner team—ensuring cases are handled with fairness, consistency, and compliance with India’s regulatory environment. 
• Drive continuous improvement in how we support managers—enabling the People Partner team to provide practical, timely, and aligned support on everyday people matters. 
• Partner with global CoEs to adapt and embed people tools and frameworks that are locally relevant and effective. 
• Act as the senior escalation point for complex employee relations, compliance, or people‑risk issues in India, partnering closely with Legal, Risk, and global HR leadership as required.

Collaboration & Influence 

• Serve as the key connector between India-based business leaders and global HR programs—ensuring regional insights are shared and local adoption is thoughtful. 
• Represent the India region in global HR planning, contributing to the evolution of our people strategy and operations.  

What You’ll Bring:

• 12+ years of progressive HR experience, including HR leadership roles and oversight of HRBP and/or People Partner teams. 
• Deep knowledge of India labor law and HR compliance, with strong business acumen and experience in multinational or matrixed organizations. 
• Proven success in building strong business partnerships, leading through change, and enabling team growth. 
• Demonstrated ability to manage complexity while staying grounded in people-first leadership. 
• Fluent in English, with strong communication, coaching, and influencing skills. 
• Experience supporting large and/or fast‑scaling workforces in India, with demonstrated credibility partnering with senior business, product, and functional leaders.
  
  

Role Summary:

The Total Rewards Analyst supports the development, analysis, and administration of Payoneer’s global compensation and benefits programs. The role is heavily focused on global compensation benchmarking, salary range management, annual cycles, and support for global wellbeing and benefits programs. This position works across regions and partners closely with TR region partners, HRBPs, and People Services to ensure accurate data, strong governance, and a consistent employee experience in line with Payoneer’s Total Rewards philosophy.

What You’ll Do:

1. Compensation & Benchmarking

· Support global market data collection and job matching; analyze survey results to produce insights and recommendations.

· Assist in building and maintaining global salary ranges and supporting tools.

· Contribute to the annual compensation cycle, including data validation, planning templates, quality checks, and reporting.

2. Benefits & Wellbeing Programs

· Support global and local benefits administration, including renewals, vendor coordination, and employee inquiries.

· Contribute to global wellbeing programs and initiatives (e.g., wellness, EAP, regional benefits updates).

3. Programs, Policy & Governance

· Maintain job data accuracy across systems by supporting JD repository updates and assisting with job architecture alignment.

· Assist in compliance-related tasks such as audit requests, eligibility checks, and documentation.

4. Analytics, Reporting & Tools

· Conduct advanced analysis in Excel or Google Sheets; develop dashboards where helpful.

· Support data preparation for TR leadership and cross-functional partners.

5. Cross-Functional Partnership

· Collaborate with HRBPs, Talent Acquisition, Finance, and People Services on TR-related processes, data needs, and employee questions.

· Respond to employee and manager inquiries with clarity and professionalism.

What We’re Looking For:

1. Experience & Skills

· 2–4+ years of experience in Compensation, Benefits, or broader Total Rewards; global company experience preferred.

· Strong analytical skills with advanced Excel or Google Sheets capabilities; experience with PowerBI, Python, or similar tools is a plus (not required).

· Foundational understanding of compensation fundamentals (e.g., benchmarking, job matching, salary structures, annual cycles).

· Strong organizational skills with the ability to manage multiple deliverables simultaneously.

· Clear and concise communication skills; ability to explain TR concepts to non-experts.

· Comfort working autonomously in a fast-moving, high-ambiguity environment with opportunities to build new processes and frameworks.

2. Mindset & Behaviors

· Curiosity and willingness to experiment, learn new tools, and improve existing processes.

· High accuracy and attention to detail.

· Team-oriented, highly collaborative, and comfortable working across time zones.

#LI-SS2

 About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Overview of job:

We are looking for Group Head Ecommerce. We seek a collaborative and results-driven eCommerce Executive with a passion for delivering an exceptional online customer experience to join our eCommerce team.

In this role, your goals will be:

In three months:

• You will be able to get a decent grip on the business that you are supporting
• Work closely with partners/ marketplaces to build plans, AOPs’ & pitches
• Develop and advice on campaign strategies for clients across marketplaces, platform and properties, in accordance with brand goals
• Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand’s objectives to ensure stellar customer experience
• Review performance of key metrics against set goals, benchmarks and previous performance
• Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media
• Identify trends, benchmarks and best practices
• Support new business pitches and onboarding
• Maintain P&L to ensure profitability and optimum utilization of resources for concerned cluster.

 In six months:

• You will have started making significant business impact through your understanding, knowledge, and initiatives

 In 12 months:

• You would have successfully accelerated this vertical in the agency

 What your day job looks like at WPP Media:

• Drive eCommerce sales through effective and efficient campaigns
• Ensuring Client success on listing new products and campaigns
• Coordinate with teams across the group on content, execution of brand and e-commerce activities
• Mapping trends, reviewing and advising client on campaign success on ecom
• Capitalise on the latest marketing opportunities on ecom sites
• Support in managing operations for new projects
• Gather key insights for performance improvement, developing marketing programs/campaigns
• Prepare and present budget and forecast reports
• Basic knowledge and understanding of other channels - Facebook, Google, Programmatic

 Minimum qualifications:

• Bachelor’s degree
• 5 years’ experience in Ecom. Experience preferable at brand side or private label at ecom marketplace. 
• Any experience on platform search on ecommerce sites is a plus
• Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing
• Unmatched supervision, research, and troubleshooting skills.
• Exceptional consulting and quality assurance abilities
• Exceptional presentation and communication skills
• Analytical, organized and detail-oriented
• Collaborative partner, even tempered in a deadline-driven environment
• Assertive and collaborative with ability to motivate others to succeed

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

#LI-Promoted

Purpose of the role

The WFM Senior Schedule Planner (Senior SP)/ Schedule Planner operates as senior level role within CEG’s WFM Schedule Planning team, with responsibilities in creating and publishing accurate agent and Team Manager schedules.

The Senior SP/Schedule Planner will organize schedules to optimize balanced SLA delivery and comply with legal and operations constraints. This role also has responsibilities in BAU schedule activities, such as shift assignment, training, meeting and coaching as well as JIRA ticket requests, for agent pull-out. This role is also a ‘subject matter expert’ in Verint setup and maintain Verint profile.

As a senior role in the schedule planning team, the senior SP/Schedule Planner is a support to the WFM management team. The senior SP also provide coaching to team members, as well as leading projects and task.

Activities Performed on the Job

The activities of the Senior Schedule Planner/Schedule Planner will have responsibilities of supporting team management and project management.

1. Shift and specialization planning based on demand need.
2. Design schedule patterns that is non-bias, best fit with demand need and complying to local regulation
3. Upload and publish rosters into Verint.
4. Review changes in demand need, suggest and complete shift change adjustment based on agreed timeline.
5. On time Scheduling and publishing of planned shrinkages to ‘best’ time
   • Training, meeting, and coaching (TMC) planning and mapping to the ‘best’ time in schedule
6. Managing additional shrinkage requests
   • Manage additional shrinkage requests coming from different department, based on priority, and agreed timelines.
7. Complete Work Requests and Ticketed Work Items
   • Manage agents’ user profile based on skillset updates from L&D and reflect reporting alignment based on HC profile updates.
   • Manage and support stakeholders’ requests through JIRA service desk.
   • Update time off pool settings in Verint based on HC profile updates.
8. Stakeholder Engagement
   • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Regional Customer Deliver Managers and wider WFM team)
   • Maintain clear communication to all parties in all kinds of communication channel.

The WFM Senior Schedule Planner/Schedule Planner have activities & expectation as below:

1. Strong Personal Performance
   • Always be a role model to Schedule Planners and wider WFM.
   • Perform and complete SP responsibilities with high standard.
2. Supporting Team management
   • Lead/ organize the team in projects/ tasks
   • Provide feedback and support to scheduling team on errors and best practice
3. Project Management
   • Opportunity to guide the team in OKR, projects and tasks with Manager's supervision.
4. Other non-core tasks
   • Support new team members and interns.
   • Other activities as defined by Team Manager and WFM Manager

Expectations – Behaviors and Values

1. Curious mind with a good ability to understand technical concepts
2. Proactive attitude towards both adapting and instigating change
3. Passion to support, help and do the right thing.
4. Understanding Agoda’s business priorities

Competencies Required

The Senior Schedule Planners requires competencies of Schedule Planners and additional competency to excel in presentation is expected:

Qualifications, Experience and Trainings Required

About Agoda   

Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.    

Get to Know our Team:   

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.  

The Opportunity:  

We are looking for a WFM Senior Planner - Forecasting to support our growing CEG team. You will help manage workforce planning & forecasting , ensure strategic goals are met through forecast modeling, collaborative planning, and effective communication with various teams within CEG and other departments.  

You also need to have good story telling abilities to be able to explain and drive conversations with senior leaders within CEG.  

ACTIVITIES PERFORMED ON THE JOB:  

• Lead Planning and forecasting for one product in CEG which could include HC Forecast, Attrition forecast, BPO forecast, etc. 

• Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat/messaging, and future additional channels.  

• Analyze contact volume, handle time data from multiple point of views to understand and explain the potential gaps and next steps. (SQL expertise may be needed) 

• Communicate proactive adjustments to the workforce plan based on changing/dynamic forecasts and re-forecast when necessary.  

• Work with Analytics team to drive dashboarding, gap analysis, etc. to ensure WFM dashboards are always error free. 

• Collaborate with other departments, team managers, and operations leaders to identify opportunities for improvement of resource utilization.  

• Communicate and recommend actions related to forecasting and resource planning to CEG leadership team.  

• Collaboration with wider WFM team and WFM Leadership team by providing input on decisions or updates and be open and constructive about what is not working well and how the group can improve.  

EXPECTATIONS - BEHAVIORS AND VALUES  

 COMPETENCIES REQUIRED  

 It’s Great If You Have:  

• Strong Excel and SQL skills.  

• Experience in Python or R is good to have.  

• Understanding of data visualization tools like Tableau.  

We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.   

About Agoda  

Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.   

Get to Know our Team:  

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are in a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance. 

The Opportunity: 

We are looking for a WFM Senior Associate Manager to support our growing CEG team. You will help manage the long-term forecasting, ensure strategic goals are met through forecast modeling, collaborative planning, and effective communication with various teams within CEG and other departments.

You also need to have good story telling abilities to be able to explain and drive conversations with senior leaders within CEG. 

ACTIVITIES PERFORMED ON THE JOB: 

• Lead Planning and forecasting for one or more products in CEG and manage end-to-end interactions with Senior leadership, Operations, Finance, etc. 

• Lead/participate in workforce management-related projects with various teams within and outside CEG. 

• Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat/Messaging, and future additional channels.

• Review & communicate necessary real-time and proactive adjustments to the workforce plan based on changing/dynamic forecasts and re-forecast when necessary. 

• Collaborate with other departments, team managers, and operations leaders to identify opportunities for improvement of resource utilization. 

• Communicate and recommend actions related to forecasting and resource planning to CEG leadership team.  

• Collaboration with wider WFM team and WFM Leadership team by providing input on decisions or updates and be open and constructive about what is not working well and how the group can improve. 

EXPECTATIONS - BEHAVIORS AND VALUES 

COMPETENCIES REQUIRED 

It’s Great If You Have: 

• Strong Excel skills and beginner SQL skills. 

• Experience in Python or R is good to have. 

• Understanding of data visualization tools like Tableau. 

We welcome both local and international applications for this role.

New hires will be based in Kuala Lumpur, Pune or Gurgaon Only. Full visa sponsorship and relocation assistance available. 

Role: Events Marketing Specialist

Location: Gurgaon, India

About the role: 

What you will be doing: 

Event Coordination Duties:

• Ensure a great developer experience through High Quality Events.
• Main point of contact for client events (external and internal)
• Offer creative solutions for event execution
• Coordinate event logistics including site selection, meeting room allocation, floor plan layout, directional signage development, material rentals, catering requirements, on-site event setup/teardown
• Ensure accurate event tracking data
• Provides post event metrics to determine process improvements for future programs

Vendor Management:

• Source event vendors and create/maintain supplier list
• Coordination of vendors as it relates to events including security, AV, F&B and so on.

Cross Functional

• Collaborate with cross-functional teams to provide tailored marketing support and co-marketing plans to key partners
• Collaborate with other developer facing & PR teams within various developer outreach initiatives

What you need to be great in this role: 

Req ID: 17041

#LI-AS2 #LI-Remote

Tesco Media & Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby. Fueled by first‑party behavioral data from over 23 million Clubcard holders, we help brands understand consumer behaviors and reach the right customers, at the right time, with the right message across the full marketing funnel. Our closed‑loop measurement connects what customers see with what they buy, helping brands Shape What Britain Buys and maximize the impact of every pound of media investment.

Roles and Responsibilities 

As a Senior AI Engineer, you will be a hands‑on technical contributor designing, building and operating production‑grade GenAI and agentic AI solutions that power Tesco Media & Insight Platform’s global products and services. You will work closely with the AI Engineering Manager, Product, Data Science and Engineering teams to turn business problems into secure, scalable, observable AI systems that deliver measurable value for brands and shoppers.

• Design and implement GenAI and agentic AI solutions on GCP, leveraging Vertex AI (models, endpoints, pipelines, vector search/RAG, Agent Builder) and core GCP services.
• Build AI agents and multi‑step agentic workflows, including tool calling, orchestration, and integrations with internal and external systems.
• Contribute to the design of MCP servers and agent‑to‑agent / agent‑to‑application protocols to enable safe, reliable automation of retail media and insight use cases.
• Work with the AI Engineering Manager and architects to define solution designs, interface contracts and non‑functional requirements (security, reliability, performance, cost).
• Implement security, privacy and governance controls in AI solutions, including safe prompt and tool design, data protection, secrets management and access control.
• Apply DevOps/MLOps practices: contribute to CI/CD pipelines for models, prompts and agents; use infrastructure as code; support environment management and automated testing.
• Implement observability for AI systems: instrument prompts, model calls, tools and agents with tracing, metrics and logs; build and maintain dashboards and alerts.
• Help define and run AI testing and evaluation strategies, including automated tests, offline and online evaluation, red‑teaming, regression suites and human‑in‑the‑loop review flows.
• Collaborate with Retail Media and Insight teams to understand use cases and data, and translate requirements into concrete AI components and services.
• Write high‑quality, well‑tested code in Python (and, where relevant, TypeScript/Java or similar) following team standards for readability, performance and reliability.
• Participate in code reviews, design reviews and incident post‑mortems, and contribute to continuous improvement of our AI engineering practices.
• Stay current on advances in LLMs, agentic frameworks and cloud AI services, and bring forward ideas for how they can be applied to Tesco Media & Insight Platform.

What you’ll need to succeed in the role

• Strong experience in software/data/ML engineering, with hands‑on delivery of AI/ML or LLM‑based solutions into production (not just prototypes).
• Practical experience on GCP and Vertex AI, including deploying models, building pipelines, and implementing RAG/vector search‑based solutions.
• Solid understanding of LLMs and foundation models: transformers at a high level, tokenization, embeddings, context windows, RAG, and the trade‑offs between fine‑tuning, adapters and prompt‑based approaches.
• Hands‑on experience building agentic workflows or AI agents (e.g. tool‑augmented chat, multi‑step workflows, or multi‑agent systems) using one or more modern frameworks or platforms.
• Good grasp of security and safety for AI systems, including prompt and tool design to reduce hallucinations and prompt injection, safe handling of sensitive data, and application‑level guardrails.
• Experience with DevOps/MLOps practices: CI/CD, version control, automated testing, infrastructure as code, monitoring and incident handling in a cloud environment.
• Strong programming skills in Python and experience building and consuming APIs; familiarity with microservices and event‑driven architectures is a plus.
• Ability to design and run evaluation and experimentation for AI features, including quantitative and qualitative measures and, where appropriate, human‑in‑the‑loop review.
• Strong problem‑solving skills, attention to detail, and a willingness to take ownership of complex technical challenges.
• Clear, proactive communication and the ability to collaborate effectively with product managers, data scientists, engineers and commercial stakeholders across locations.

We’re looking for a talented Retail Media Performance Analyst who will turn complex data into clear insights that help Tesco Media grow revenue and improve performance. You will analyse how our in‑store and online media products are performing, spot opportunities to optimise yield, and work closely with sales, product and commercial teams to make smarter, faster decisions. Essentially, this role helps ensure we use our inventory in the most effective and scalable way. The role is responsible for simplifying and synthesising complex data from multiple sources to generate clear, actionable insights across Tesco’s in‑store and onsite media products. Working closely with cross‑functional teams, the role will support accurate business reporting, in‑flight performance understanding, and optimisation opportunities across our retail media portfolio. 

What we expect from you 

• Bachelor’s degree or equivalent in any subject
• 3-5 years of work experience
• Experience working for a media owner or retailer, across instore or onsite channels. Specifically, Campaign Management experience for a media owner or retailer, across digital channels. 
• Quantitative and qualitative problem-solving skills, comfortable with complex trackers for sales reporting & analysis, forecasting and modelling. 
• Working knowledge of visualizing large data sets and proficiency in statistics.  
• Experience in analysis of large data sets for developing actionable recommendations to build ROAS. 

Tesco Media is building a world-class, self-serve B2B advertising platform that enables retailers and brands to plan, activate, and measure omnichannel retail media campaigns

Retail Media is transforming how advertisers connect with consumers through personalized and targeted campaigns across retailers' digital and physical touchpoints. Retail Media Measurement plays a pivotal role in ensuring the effectiveness of these campaigns, driving value for advertisers, retailers, and consumers alike

We are looking for a Engineer- SRE with experience in observability and monitoring who can help us keep our large, distributed systems reliable, fast, and running smoothly.
In this role, you will help improve how we build and maintain reliable systems, strengthen system stability, create automation standards, and guide engineering teams on SRE best practices.

You will work closely with platform, backend, security, and product teams to ensure our services are stable, easy to monitor, and always available. You will use tools like Prometheus, Grafana, Elastic, and New Relic to improve system visibility, manage incidents, and boost overall performance.

Key Responsibilities

• Implement monitoring, logging, and tracing for applications, services, and infrastructure.
• Build dashboards and alerts to monitor system health and performance.
• Support production systems and participate in incident response activities.
• Troubleshoot operational issues using logs, metrics, and system diagnostics.
• Work with engineering teams to onboard services into monitoring platforms.
• Assist in defining alert thresholds and reducing unnecessary alert noise.
• Maintain monitoring configurations and ensure operational documentation is up to date.
• Support post-incident reviews and implement improvements in monitoring coverage.
• Automate routine operational tasks where possible.

Required Experience

• 3–5 years of experience in infrastructure operations, monitoring, or Site Reliability Engineering.
• Experience working with Infrastructure as Code tools such as Terraform.
• Familiarity with cloud platforms such as GCP or Azure.
• Understanding of APIs, service monitoring, and system logs.
• Experience supporting production environments and incident response processes.
• Strong written and verbal communication skills with the ability to collaborate across teams.

Preferred Experience

• Experience with observability tools such as Grafana, Prometheus, Splunk, or New Relic.
  
  
• Experience supporting distributed systems or microservices.
• Exposure to automation or scripting for operational tasks.
• Experience working in Media, SaaS, or streaming environments.

About the opportunity

Senior Account Receivable & Collections Analyst who plays a pivotal, strategic lead role in the financial operations of the company by managing and optimizing the accounts receivable process with a high-energy, "front-desk" approach. This role manages a continuous flow of customer queries, DIY billing emails, and complex collection challenges on a global portfolio while acting as a functional lead on AR systems (such as NetSuite, SAP, or Salesforce) to drive process enhancements and data integrity. To provide sharp, timely internal reports and analysis on debtor balances, cash collections, and bad debts while maintaining professional and energetic contact with customers.

A day in the life

• Arrive with a live view of global portfolio aging to identify exactly where pressure points are before the first call of the day.
• Contact customers (agencies, Enterprise, and brand clients) by telephone and email to move collections forward on high-risk accounts.
• Maintain positive relationships with our customers by providing excellent, responsive service.
• Maintain meticulous notes on follow-up and contact within ERP and CRM systems so nothing falls through overnight.
• Handle a non-stop flow of cases, DIY billing queries, and financial requests via a shared inbox and Salesforce with high operational resilience.
• Send monthly statements to customers and resolve discrepancies immediately upon receipt.
• Reduce DSO (Days Sales Outstanding), improve CEI (Collection Effectiveness Index), and minimize bad debt expense of the assigned global portfolio.
• Identify systemic billing or operational issues impacting cash flow and proactively lead cross-functional resolution efforts.
• Act as a key contributor in cash forecasting by providing accurate short- and long-term collection projections based on portfolio trends.
• Communicate real-time account status, risks, and next actions proactively to Sales and Account Managers.
• Oversee daily cash applications in ERP systems and lead investigations into complex unallocated/unapplied cash receipts.
• Issue reminder and legal notices to customers based on the Credit Control policy.
• Collaborate with Internal Sales, AMs, Finance, Legal, and billing teams with an "on-your-toes" urgency to resolve discrepancies and unblock revenue.
• Monitor and report on potential bad debts and portfolio health with a sharp, numerical eye.
• Strengthen internal controls and compliance around AR processes, ensuring audit readiness and policy adherence.
• Determine when accounts should be sent to outside collection agencies when all internal strategic efforts have been exhausted.
• Generate sophisticated monthly and ad-hoc reporting metrics on the performance of the portfolio.
• Lead the setting of credit limits for new and existing customers.
• Manage credit card workflows end-to-end, including charges, refunds, and formally challenging invalid chargebacks with supporting evidence.
• Actively leverage Enterprise AI platforms (Gemini, ChatGPT, Claude, etc.) to drive process optimization, build automations, and streamline collection workflows.

What you’ll bring

• Minimum 10–12 years’ experience in an Accounts Receivable / Collections role.
• Ability to adjust priorities instantly under pressure to meet non-stop deadlines.
• High stamina and flexibility within a constantly changing, high-volume environment.
• Elite interpersonal and diplomatic negotiation skills.
• Excellent verbal and written communication skills suitable for senior stakeholders.
• Ability to cooperate and lead collaboration effectively with team members.
• Proven track record of reducing DSO and improving cash collections.
• Sharp, proactive attitude – the ability to take immediate initiative to get things done.
• Expert Microsoft Excel (Power Query/Pivot) and IT skills with an exceptional eye for numbers.
• Highly motivated with a continuous eye for process improvement and automation.
• Deep expertise in managing global portfolios across multiple currencies and international markets.
• Deep expertise in Tier-1 ERP and CRM ecosystems (e.g., SAP, NetSuite, Salesforce) with the ability to drive system-related projects.
• AI-savvy and curious about technology; comfort using Enterprise AI tools to automate repetitive tasks.
• Experience of working with advertising/marketing agencies is highly preferred

We are looking for an Instructional Designer to support the design, development, and delivery of learning solutions that help our colleagues and our clients build capability.

The role will support the wider L&D team across learning design, content development, learning technology, and learning operations, working closely with subject-matter experts and stakeholders.

Key Responsibilities

• Apply learning models, frameworks, and technologies to design effective, high-quality learning experiences
• Create learning solutions for web-based learning, instructor-led and virtual workshops
• Support the development of AI-enabled learning experiences, including chatbots
• Support learning operations and coordination activities

Experience & Skills

• 2–5 years of experience designing and developing e-learning content using tools such as Articulate 360 
• Basic understanding of Adobe Illustrator and photoshop required
• Proven ability to apply learning frameworks such as ADDIE and Kirkpatrick to structure effective learning experiences.
• Hands-on experience working with LMS, LXP, and other web-based learning platforms.