About the Role

Are you a tech-savvy organizer who loves finding smarter ways to work?

As our India site continues its rapid scaling, we are looking for a next-generation Executive Assistant to support the India Site Head. This isn’t your traditional administrative role. We are looking for a "tech-first" problem solver who leverages AI agents, automation tools, and large language models to streamline executive operations.

Whether you are an experienced EA looking to modernize your skill set, or a brilliant fresher with a passion for AI and organization, this role is your launchpad. You will be the operational backbone for the Site Head - automating the mundane so the leadership team can focus on the extraordinary, while also bringing a human touch to our operations, serving as the primary host and culture champion for all visiting partners and site gatherings and events.

What You’ll Do

A) AI & Workflow Automation

• Build the "Virtual EA": Deploy and manage AI agents and automation workflows (using tools like Copilot, ChatGPT, Claude, or Power Automate) to handle routine tasks such as calendar triage, meeting invite acceptances, and basic email drafting.
• Smart Follow-Ups: Design automated systems to track leadership action items, pending approvals, and project follow-ups.
• Process Innovation: Continuously research and implement new AI tools to reduce administrative overhead for the executive office.

B) Executive & Site Support

• Strategic Calendar Management: Manage complex scheduling for the Site Head, ensuring time is protected for high-priority business initiatives.
• Event & Delegate Management: Act as the primary host for visiting global executives, VIP delegates, and external partners.
• Culture & People: Organize high-impact site events, leadership offsites, and team-building initiatives that foster a highly engaged work environment.
• Cross-Functional Coordination: Act as a seamless liaison between the Site Head, the Chief of Staff, and the broader GCC leadership team.

What You Bring

• Experience: Open to both fresh graduates with a strong tech portfolio and experienced professionals with a proven track record of modernizing administrative workflows.
• Tech Fluency: Hands-on experience (or strong demonstrated interest) in AI tools, prompt engineering, and basic workflow automation. You don't need to be a software engineer, but you should be extremely comfortable configuring AI agents to solve operational bottlenecks.
• Exceptional Communication: Flawless written and verbal communication skills, with the ability to interact confidently with global leadership and diverse teams.
• Hyper-Organized: An innate ability to manage multiple moving parts, prioritize ruthlessly, and anticipate the needs of the executive office before they arise.
• People Skills: A warm, professional demeanour with a natural talent for hospitality, event hosting, and relationship building.

Role Summary

We’re looking for a Principal Architect who is a tech enthusiast with a drive for excellence and an out-of-the-box mindset to satisfy business needs in a complex payments environment. You will be a key technical leader in our Cloud Modernization initiative while also accelerating how we use AI to improve engineering velocity, reliability, and customer outcomes by enabling safe, governed adoption of GenAI, building agentic systems, and embedding AI-assisted capabilities into our platforms and workflows.

What You’ll Do

· You will introduce AI-enabled capabilities to solve engineering and business problems by identifying high-value use cases, enabling AI adoption and AI-led development practices across teams, and delivering measurable outcomes.

· You will build and ship agentic systems that can plan, execute, and collaborate with humans safely with robust controls, and help build core AI capabilities to scale adoption.

Who You Are

· You also have a strong point of view on practical AI adoption. You can translate real engineering pain points into AI-enabled solutions, select the right patterns and ship systems with strong evaluation, observability, and governance.

Key Skills and Competencies

· Experience in designing and shipping LLM-enabled applications and agentic architectures in production environments, with sound judgment on when not to use agents.

· Experience in responsible AI governance, evaluation, and data safety, including prompt‑injection mitigation, data access controls, secrets handling, policy enforcement, audit logging, offline/online evaluation, observability, red‑teaming, cost/latency monitoring, and safe handling of enterprise and PII data.

About Payoneer 

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers and partners in over 190 countries and territories. 

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. 

Role summary 

We’re looking for a Principal Architect who is a tech-enthusiast with a drive for excellence, and an out-of-the-box mindset to satisfy business needs in a complex payment solution environment. 

Location: Gurgaon-India 

Hybrid - Full-time 

What You’ll Do 

• You will be a core member of the Cloud Modernization initiative, a high-impact engineering function responsible for transforming our technology backbone into a modern, cloud-native platform. 
• You will operate at the intersection of cloud architecture and enterprise modernization, leading critical initiatives to migrate, modernize, and re-architect legacy platforms into scalable, secure, and highly automated cloud-native systems. 
• You will lead initiatives from a technical front, defining target architectures, establishing modernization patterns, and driving execution across engineering teams. You will design and implement cloud-native solutions, modern infrastructure platforms, and secure cloud environments that can support global-scale workloads. 
• This role operates in a mission-driven model, where you will engage with multiple teams to accelerate modernization, unblock critical initiatives, and establish patterns and platforms that can be adopted broadly across the organization. 
• You will work closely with architecture, platform, infrastructure, security, and product teams to modernize legacy systems, migrate databases and applications to the cloud, introduce modern DevOps and platform engineering practices, and raise the overall cloud maturity of the organization. 
• Your work will directly shape the company’s future cloud platform and engineering velocity. 

Who You Are 

• You are a seasoned Cloud and Modernization Architect with a strong sense of ownership and accountability. You are comfortable operating in complex enterprise environments and driving large-scale transformation initiatives. 
• You bring deep expertise across cloud platforms, infrastructure, databases, and DevOps, and can translate legacy architectures into modern, scalable, and cloud-native systems. 
• You balance long-term architectural vision with pragmatic execution and understand how to modernize systems safely and incrementally. 
• You embrace change and continuously adapt to evolving technologies, architectures, and organizational needs. You are proactive, curious, and comfortable making architectural decisions in ambiguous environments. 
• You thrive in cross-team environments and influence teams through technical leadership, clarity, and strong execution. 
• You are impact-driven, not territory-driven, and measure success by how effectively you modernize systems, enable teams, and improve the organization’s overall cloud maturity. 

Key skills and competencies 

• 10+ years of experience in cloud architecture, infrastructure, or platform engineering 
• Deep hands-on experience with public cloud platforms, preferably AWS 
• Proven experience leading cloud migration and modernization of enterprise systems 
• Strong experience designing cloud architecture including compute, storage, networking, and security 
• Strong experience with Infrastructure as Code, preferably Terraform or CloudFormation 
• Experience with cloud networking, VPC design, private connectivity, and secure architectures 
• Experience with relational databases such as PostgreSQL, MySQL, or Aurora 
• Experience with NoSQL databases such as DynamoDB, MongoDB, or similar 
• Experience with containers and Kubernetes, preferably EKS 
• Experience building and operating CI/CD pipelines and modern DevOps practices 
• Experience modernizing legacy systems into microservices or cloud-native architectures 
• Experience with high availability, scalability, and disaster recovery design 
• Experience working in enterprise environments with strong security and compliance requirements 
• B.S. in computer science or equivalent 

The Payoneer Ways of Working Act as our customer’s partner on the inside 

Learning what they need and creating what will help them go further. 

Continuously improve 

Always striving for a higher standard than our last. 

Do it. Own it. 

Being fearlessly accountable in everything we do. 

Build each other up 

Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today. 

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis. 

#LI-AK1