About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

Please note: this role is remote - with 50% of travel required.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273379214

Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join Our Team

GoDaddy, one of the world's largest online service providers, faces sophisticated security challenges at a massive scale—fraud, abuse, malware threats, DDoS attacks, data breaches, phishing campaigns, bot attacks, and hosting security risks. The Information Security Software Engineering (ISE) Group is responsible for developing and maintaining advanced software solutions that safeguard GoDaddy's ecosystem, leveraging AI and machine learning to stay ahead of evolving threats. We're looking for a Principal Software Engineer who shares our vision of empowering businesses to thrive online with the assurance of cutting-edge security.

What you'll get to do...

Join a team where you'll own critical security infrastructure from conception to production. You'll architect and build AI-enhanced microservices that defend against the full spectrum of security threats at global scale—from sophisticated malware, DDoS attacks, and emerging cyber threats. Working with AWS cloud technologies and modern development practices, you'll create intelligent detection and response systems that protect millions of customers. This role offers true end-to-end ownership—from system architecture through deployment and monitoring—while collaborating with some of the industry's brightest security and engineering minds. Our mission is clear: deliver security solutions that not only protect digital assets but also support a culture of innovation, aligned with GoDaddy's dedication to customer success. 

Your experience should include...

• 8+ years of working experience in large scale system architecting, design, development, testing, and release, including but not limited to, microservices in layers, database design, API design, performance tuning, telemetry design and analysis.
• 3+ years of professional experience with Cloud Computing Platforms, such as AWS.
• Proficiency in programming languages such as Python, GoLang, or Java.
• Familiarity with application performance monitoring tools such as ElasticAPM.
• Demonstrated experience of leading big initiatives spanning multiple teams and organizations and leveraging deep domain expertise to influence product roadmap.
• A strong understanding of security principles and best practices.
• Experience leading a project teams of engineers in a fast-paced, dynamic environment.

You might also have...

• A bachelor's degree in computer science, engineering, or related field.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.

What you’ll do: 

• Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.
• Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.
• Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.
• Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.
• Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.
• Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline. 
• Deliver live demos and proof-of-concept integrations to prospects when required.
• Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.

About you:

• 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
• Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.
• Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.
• Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).
• Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.
• Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).
• Proven ability to scope technical work and translate it into effort estimates.
  
  

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Title: Automation Engineer 
Department: Panther Insights
Reports To:  Director, Business Intelligence
FLSA: Exempt
Employment Type: Full-Time On-Site
Location: Florida Panthers Hockey Club

Position Overview

We are seeking an Automation Engineer with 1–3 years of experience to partner with departments across the Florida Panthers organization — from Marketing and Ticket Sales to Corporate Partnerships, Finance, Retail, and Venue Operations — to identify high-value automation opportunities and ship the tools that capture them. Operating 100% on-site at our Sunrise offices, this role combines backend engineering with stakeholder-facing work; you will spend meaningful time understanding how the business actually operates and translate that knowledge into Python-based scripts, integrations, and AI agent tools that eliminate manual effort. While we value process-improvement or business-systems experience, we are primarily looking for a hands-on builder with elite Python skills who is excited to write code that has direct, visible impact on a championship organization.

Key Responsibilities

• Partner with internal departments to shadow workflows, identify pain points, and scope automation opportunities that translate manual effort into measurable time savings.
• Design and build Python-based automation scripts, integrations, and agent tools that connect internal systems via APIs and webhooks.
• Contribute to our internal AI agent platform by building agents that automate repetitive, template-based, or judgment-light work across departments.
• Document existing workflows clearly and produce simple analyses to support build-vs-buy and prioritization decisions.
• Contribute small interface features to internal applications when an automation requires a user-facing component.
• Present findings, demos, and recommendations to non-technical stakeholders, translating technical work into a clear commercial narrative.
• Collaborate closely with the Platform Engineer and Product Engineer on shared infrastructure, interfaces, and integration points.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Business Analytics, or a related field.
• 1–3 years of experience in software engineering, business systems, process automation, or a similar hands-on technical role.
• Solid proficiency in Python, with a focus on writing maintainable, production-ready automations and integrations.
• Demonstrated experience working with REST APIs, webhooks, and integrating disparate business systems.
• Comfort writing SQL to extract and validate data from relational databases.
• Exceptional written and verbal communication; proven ability to explain technical work clearly to non-technical audiences.
• Ability to work full-time, on-site at our Sunrise, FL offices. This role is based 100% in-person to support close collaboration with the broader BI team and cross-functional stakeholders.

Preferred:

• Experience automating workflows across business systems used in CRM, marketing, finance, or operations.
• Familiarity with cloud-based infrastructure within the AWS ecosystem (S3, Lambda, etc.) and workflow orchestration tools (e.g., Prefect).
• Exposure to LLM applications, prompt engineering, or AI agent frameworks.
• Experience producing simple business analyses or process documentation alongside automation work.
• A passion for sports analytics or previous experience within the sports and entertainment industry.

Team & Environment

You will join a lean, fast-moving Data Science team where creativity and speed are essential. We operate in a championship-winning environment that is structured yet agile; you will often be given open-ended business problems that require you to be both the architect and the builder of the solution. We are looking for a teammate who is eager to apply technical craft to the exciting world of professional sports.

Position Type/Expected Hours of Work:
This position is on-site in our Sunrise, FL offices (no remote work is available).  This is an exempt salaried position. Must be able to work flexible hours including nights, weekend, and occassional holidays.

Job Title: Product Engineer
Department: Panther Insights
Reports To:  Director, Business Intelligence
FLSA: Exempt
Employment Type: Full-Time
Location: Florida Panthers Hockey Club

Position Overview

We are seeking a Product Engineer with 1–3 years of experience to serve as the front-end specialist on our Data Science team, building the internal web applications that turn backend services and AI capabilities into intuitive, well-designed interfaces for users across the organization. Operating 100% on-site at our Sunrise offices, this role solves the problem of fragmented tools by translating complex data products and AI-powered workflows into clear, usable interfaces for departments ranging from Marketing and Ticket Sales to Finance and Venue Operations. While we value formal UI/UX or design training, we are primarily looking for an engineer with strong product sensibility and a track record of shipping polished interfaces; if you bring the visual logic and technical horsepower, we will provide the industry context and the platform to see your work directly influence a championship organization.

Key Responsibilities

• Design and build features within our internal web applications, transforming backend services and AI capabilities into clear, usable interfaces for users across the organization.
• Implement UI components following the team’s established design system and brand standards, ensuring a consistent, world-class aesthetic across all internal products.
• Consume backend APIs built by the Platform Engineer and Automation Engineer to deliver complete, end-to-end user experiences.
• Translate the needs of internal users — across many departments — into clear information architecture and intuitive workflows that facilitate strong data literacy across the organization.
• Apply front-end testing, accessibility, and performance practices as standard parts of the development lifecycle.
• Participate in design discussions and component-library decisions, contributing to a coherent product surface across the team’s portfolio of internal applications.
• Collaborate closely with the Platform Engineer, Automation Engineer, and senior staff on integration points, feature scope, and the look-and-feel of customer-facing AI experiences.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Human-Computer Interaction, Digital Media, Design, or a related field.
• 1–3 years of experience in front-end engineering, full-stack engineering, or a similar product-focused role with a portfolio of shipped user interfaces.
• Solid proficiency in modern front-end development, including hands-on experience with a component-based UI framework and a contemporary CSS approach.
• Strong fundamentals in front-end web technologies and modern build/tooling environments, with comfort in version control (Git) and standard package managers.
• Demonstrated eye for detail, product craft, and the ability to translate business requirements into polished, intuitive interfaces.
• Exceptional ability to present design and engineering decisions to stakeholders, explaining trade-offs through both a user-experience and a commercial lens.
• Ability to work full-time, on-site at our Sunrise, FL offices. This role is based 100% in-person to support close collaboration with the broader BI team and cross-functional stakeholders.

Preferred:

• Experience building data-heavy interfaces such as dashboards, reporting suites, tables with filtering, or interactive charts.
• Familiarity with authentication flows (e.g., Cognito, OAuth, SSO) and deploying front-end applications to cloud environments.
• Exposure to LLM-powered interfaces, including chat UIs, streaming responses, or other AI-assisted user experiences.
• Working knowledge of Python for occasional scripting or backend collaboration.
• Formal training or experience in UI/UX design, particularly for analytical software or enterprise-level tools.
• A passion for sports analytics or previous experience within the sports and entertainment industry.

Team & Environment

You will join a lean, fast-moving Data Science team where creativity and speed are essential. We operate in a championship-winning environment that is structured yet agile; you will often be given open-ended business problems that require you to be both the architect and the builder of the solution. We are looking for a teammate who is eager to apply technical craft to the exciting world of professional sports.

Position Type/Expected Hours of Work:

This is a full-time salaried (exempt) position. This role is 100% in-person in our Sunrise Florida offices; remote or hybrid work is not available. Must be able to work flexible hours including nights, weekends, and holidays as needed to support game-day operations.

Job Title: Platform Engineer
Department: Panther Insights
Reports To:  Director, Business Intelligence
FLSA: Exempt
Employment Type: Full-Time
Location: Florida Panthers Hockey Club

Position Overview

We are seeking a Platform Engineer with 1–3 years of experience to join our Data Science team and help build the backend infrastructure that powers our internal AI applications, automations, and data products. Operating 100% on-site at our Sunrise offices, you will work hands-on with our AWS-based platform — designing the services, pipelines, and orchestration logic that the rest of the engineering team builds upon. While we value experience with applied AI or cloud infrastructure, we are primarily looking for a strong engineering foundation with elite Python skills; if you bring the technical horsepower, we will provide the industry context and the platform to see your work directly support a championship organization.

Key Responsibilities

• Design, build, and maintain backend services in Python that run on our AWS infrastructure (ECS/Fargate, SQS, RDS, Lambda) and serve as the foundation for AI applications across the organization.
• Architect and contribute to data pipelines that move information between Redshift, internal applications, and AI agents, ensuring our infrastructure is efficient, reliable, and scalable.
• Extend our internal AI agent platform by writing services that support agents, integrations, and orchestration logic for use cases across every revenue-generating department.
• Build and manage cloud infrastructure as code using Terraform, transforming manual configuration into production-grade, repeatable deployments.
• Establish and maintain monitoring, logging, and cost-tracking practices to guarantee the reliability and efficiency of all production services.
• Build and maintain automated deployment pipelines (CI/CD) and participate in code reviews and architectural discussions with the broader engineering team.
• Collaborate closely with the Automation Engineer and Product Engineer on shared services and integration points that span the full stack.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, or a related technical field.
• 1–3 years of experience in backend engineering, platform engineering, data engineering, or a similar infrastructure-intensive role.
• Solid proficiency in Python, with a focus on writing maintainable, production-ready code for backend services.
• Hands-on experience designing and operating services on a major cloud platform; AWS strongly preferred.
• Working knowledge of relational databases (e.g., Postgres, Redshift) and SQL.
• Experience with version control (Git), Docker, and Linux command-line environments.
• Ability to work full-time, on-site at our Sunrise, FL offices. This role is based 100% in-person to support close collaboration with the broader BI team and cross-functional stakeholders.

Preferred:

• Experience with infrastructure-as-code tools such as Terraform.
• Experience with workflow orchestration (e.g., Prefect) and event-driven architectures using message queues.
• Exposure to LLM applications, retrieval-augmented generation (RAG), vector databases, or AI agent frameworks.
• Experience building and maintaining REST APIs or other service interfaces consumed by internal applications.
• A passion for sports analytics or previous experience within the sports and entertainment industry.

Team & Environment

You will join a lean, fast-moving Data Science team where creativity and speed are essential. We operate in a championship-winning environment that is structured yet agile; you will often be given open-ended business problems that require you to be both the architect and the builder of the solution. We are looking for a teammate who is eager to apply technical craft to the exciting world of professional sports.

Position Type/Expected Hours of Work:

This is a full-time salaried (exempt) position. This role is 100% in-person in our Sunrise Florida offices; remote or hybrid work is not available. Must be able to work flexible hours including nights, weekends, and holidays as needed to support game-day operations.

Job Title: Analytics Engineer
Department: Panther Insights
Reports To:  Director, Business Intelligence
FLSA: Exempt
Employment Type: Full-Time
Location: Florida Panthers Hockey Club

Position Overview

We are seeking an Analytics Engineer with 1–3 years of experience to join our Business Intelligence team. This role is designed for a technical problem-solver who enjoys architecting the data logic that powers a championship-winning commercial strategy. Operating 100% on-site at our Sunrise offices, you will collaborate directly with our team in a fast-paced environment to serve as the critical bridge between our technical data architecture and the mathematical frameworks that dictate our business operations. This position is perfect for someone with a strong foundation in SQL and Python, a passion for working with data at scale, and a desire to be at the heart of the action in the sports and entertainment industry.

Key Responsibilities

• Architect and define the core data models and semantic layers within Amazon Redshift to serve as the primary foundation for all organizational reporting and Tableau visualizations.
• Write and maintain high-performance Python and SQL to automate complex data streams, utilizing AWS services to ensure our infrastructure is efficient and scalable.
• Act as a technical consultant to our data analysts, translating business requirements into precise data structures that allow the team to influence departmental strategy.
• Build and implement automated testing and monitoring frameworks to guarantee 100% data integrity before insights reach the executive decision-making table.
• Assist in the containerization and deployment of data workflows using Docker and Prefect, transforming manual or legacy processes into scalable, production-grade solutions.
• Continuously optimize query performance and data warehouse logic to ensure that diverse commercial data streams are unified into fast, revenue-driving insights, while minimizing cost.
• Build and maintain automated deployment pipelines (CI/CD).

Qualifications

Required:

• Bachelor’s degree in Computer Science, Statistics, Data Engineering, Information Systems, or a related technical field.
• 1-3 years of experience in analytics engineering, data engineering, database management, or a similar data-intensive role.
• Advanced proficiency in SQL, with a focus on writing optimized, cost-efficient queries and managing complex logic within Redshift.
• Solid experience using Python for data processing, automation, and interacting with APIs.
• Hands-on experience designing and maintaining production-level ETL/ELT pipelines and data models.
• Familiarity with Tableau, specifically in managing data sources and ensuring a clean, performant semantic layer for end-users.
• Ability to work full-time, on-site at our Sunrise, FL offices. This role is based 100% in-person to support close collaboration with the broader BI team and cross-functional stakeholders.

Preferred:

• Experience with workflow orchestration using Prefect and containerization with Docker.
• Knowledge of cloud-based infrastructure within the AWS ecosystem (S3, Lambda, etc.).
• Experience working with large-scale datasets for analytics or machine learning initiatives.
• Experience building automated data quality checks and validation layers within an ETL/ELT lifecycle
• A passion for sports analytics or previous experience within the sports and entertainment industry.

Team & Environment

You will join a lean, fast-moving Business Intelligence team where creativity and speed are essential. We operate in a structured environment, but our tasks are often open-ended and require someone who learns quickly and is creative with technical solutions. We are looking for a self-starter who thrives in an agile setting and is eager to contribute to the continued success of the Florida Panthers.

Position Type/Expected Hours of Work:

This is a full-time salaried (exempt) position. This role is 100% in-person in our Sunrise Florida offices; remote or hybrid work is not available. Must be able to work flexible hours including nights, weekends, and holidays as needed to support game-day operations.

What is The Role

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and tackle our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Crafting and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring

• A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
• A proven track record to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Why Elastic?

“Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search.” Director of Product, Elastic.

Why this team?

“We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.” VP WW Solution Architecture, Elastic

#LI-AM2

We are seeking a Staff Software Engineer to join the KSAT Architecture Team — the engineering powerhouse behind our core product. This is a full-stack role requiring mastery of a Ruby on Rails backend, modern front-end technologies (Vue 3+, Svelte), and complex AWS infrastructure. As a Staff Engineer, you are a technical leader in day-to-day operations. This is not a people-management role; instead, you will drive direction through architectural ownership, high-impact code contributions, and cross-team influence. You will navigate a platform ecosystem & microservices, many of which are deployed across 6 AWS regions, ensuring we meet rigorous FedRAMP Moderate, SOC 2, and ISO 27001 standards.This individual in this role is responsible for developing new and exciting products for KnowBe4’s customers, alongside other engineers in a fast-paced, agile development environment.

Requirements:

• Architectural Leadership: Own the evolution of major subsystems, including GraphQL APIs, event-driven service communication (EventBridge/SQS), and data scaling.
• Full-Stack Development: Deliver primary technical contributions across Ruby/Rails APIs, SvelteKit/TypeScript frontends, and AWS serverless infrastructure.
• Scaling Operations: Optimize our serverless background processing framework, currently supporting 400+ Lambda-backed workers.
• Data Strategy: Architect multi-tenant patterns across MySQL, PostgreSQL, DynamoDB, and Redis while maintaining strict tenant isolation and compliance.
• Cross-Functional Coordination: Translate strategic goals into technical roadmaps, collaborating with Product, Security, and Infrastructure teams.
• Mentorship: Set the bar for code quality and architectural patterns through rigorous reviews and technical guidance for senior engineers.

Qualifications:

• BS + 10 years of experience OR
• MS + 5 years of experience OR
• Ph.D. + 4 years of experience
• Backend & Systems: 5+ years of scaling production Ruby on Rails apps. Expertise in GraphQL (batch loading, complexity management) and relational database tuning (MySQL/Postgres) for high-traffic multi-tenant systems.
• Frontend Mastery: Proficiency in modern frameworks (Vue Preferred, Sveltekit or React) and strict TypeScript. Proven ability to lead large-scale frontend migrations using Vite and Tailwind CSS.
• Cloud: Deep experience with AWS (ECS/Fargate, Lambda, EventBridge, S3). Strong proficiency with Terraform for Infrastructure-as-Code and GitLab CI/CD.
• Distributed Systems: Experience designing event-driven architectures and managing asynchronous processing at scale.
• Leadership: Demonstrated experience at the Staff level—writing Architecture Decision Records (ADRs) and building for compliance-regulated environments (FedRAMP/SOC 2).

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary:

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold,  the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products.  You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. 

Job Duties and Responsibilities:

• Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption,  growth, and customer advocacy. 
• Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer’s success. 
• Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals 
• Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals
• Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized. 
• Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors.
• Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services. 
• Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value
• Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry. 
• Design metrics and measures in order to measure ROI on the company's products by the customer.
• Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk. 
• Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value. 
• Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics. 
• Work with Marketing teams to boost customer advocacy and develop case studies. 
• Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product. 
• Identify, document and track critical customer information such as usage, health scoring and desired outcomes to make data driven decisions across the organization to proactively identify and mitigate risk. 

Skills You Must Have:

• Bachelor's degree or equivalent experience; 
• Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space 
• Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases.
• Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives
• Ability to build consultative effectiveness and establish trust with internal and external customers
• Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses.
• Possess strong presentation, verbal and written communication skills and command credibility with senior executives
• Previous experience and expertise in data management consulting or solutioning
• Previous experience and expertise in software architecture and understanding how applications fit together within a customer’s ecosystem. 
• Proven effectiveness at leading and facilitating executive meetings and workshops
• Strong discovery  skills to uncover customer problems and the value associated with solving them

Skills That Are Nice to Have: 

• Previous Reltio Experience 
• Reltio Certifications
• MBA or advanced degree

At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company’s sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000

#LI-DP1

Summary: 

The BI Developer role goes beyond building dashboards.  It is responsible for transforming how Vertical Bridge consumes, understands, and acts on data. They will build, design and deliver analytics solutions across the Power BI and Databricks AI/BI platforms. These solutions will drive strategic decisions, enable self-service intelligence, and shift the organization from reactive reporting to proactive insight. The ideal candidate serves as both a business translator and technical architect. This role requires strong foundations in data modeling, DAX, M Query, and semantic layer design, as well as hands-on experience with Databricks AI/BI Dashboards, Genie-powered conversational analytics, and self-service enablement. You will partner closely with data engineers to build a governed, enterprise-wide data model (one version of truth) that allows all users to read from the same data playbook.

Job Functions: 

• Design and present data narratives that drive decision-making as well as build dashboards and reports that tell a clear story with a defined call to action
• Engage directly with operations, finance, leasing, and executive stakeholders to identify the right metrics and proactively retires or replaces solutions that are no longer answering the right question
• Design and maintain a governed, enterprise-wide semantic layer — a single source of truth that serves both Power BI reports and Genie conversational queries consistently
• Partner with data engineers to align Delta table structures, aggregations, and business logic to support scalable self-service analytics
• Provide technical guidance and support to the data teams, making architectural decisions, resolving technical challenges, and ensuring adherence to best practices and standards across both Power BI and Databricks AI/BI
• Demonstrate the ability to analyze complex situations, identify issues, and propose effective solutions to meet and exceed business requirements
• Apply statistical thinking and exploratory analysis techniques using Python, and SQL in Databricks notebooks. Identifies trends, anomalies, and correlations that traditional dashboards would not surface
• Implements strong quality assurance processes to maintain high standards of software quality, reliability, and performance upon delivery by the team.

These job functions are representative of tasks accomplished by incumbents.  The list is not exhaustive; incumbents perform other job-related tasks.

Supervisory Responsibilities: 

None

Working Conditions and Physical Demands: 

Position will work directly from the corporate office with minimum travel. 

 Education and Experience:

• Bachelor's degree in Computer Science, Data Science, Engineering, or a related field.
• 5+ years of experience in business analytics and BI development, with a demonstrated ability to translate business problems into analytical solutions.
• Demonstrated experience with Power BI (M Query, DAX, Data Modelling, and Row-Level Security (RLS)), Microsoft Copilot and/or Databricks AI/BI Dashboards, and Genie for conversational analytics (Certifications a plus)
• Proven experience designing and maintaining a governed semantic layer or enterprise metrics framework.
• Experience driving self-service analytics adoption, including training and change management with business stakeholders.
• Proficiency in SQL and working knowledge of Python for exploratory analysis and statistical insight.
• Experience with Power BI Service administration, including workspace governance, deployment pipelines, and capacity management.
• Strong analytical and problem-solving skills with demonstrable statistical thinking ability.
• Excellent communication and storytelling abilities — able to present data narratives clearly to all levels of the organization.
• Experience with Azure cloud services, particularly Azure Databricks and related components.
• Knowledge of data integration and ETL processes using Apache Spark.

CSQ127R318

As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

About the Role

We’re looking for a seasoned Staff Infrastructure Engineer to join our engineering team and lead the design, development, and evolution of our cloud infrastructure. In this role, you’ll be at the forefront of scaling our platform, optimizing cloud operations, and driving infrastructure best practices in a modern, services-based architecture.

You’ll work closely with the product engineering, developer experience and security teams to ensure our infrastructure is robust, secure, scalable, and aligned with our product goals. If you thrive in a fast-paced environment, have deep experience in AWS and Kubernetes, and are passionate about infrastructure as code and automation, we’d love to hear from you.

What You'll Do

• Design, build, and maintain scalable, secure, and highly available infrastructure in AWS using best practices.

• Lead our efforts in Kubernetes (EKS) architecture, cluster management, and deployment strategies.

• Collaborate with application and platform engineering teams to optimize microservices deployment, CI/CD workflows, and service orchestration.

• Define and implement infrastructure as code (IaC) using tools like Terraform or AWS CDK.

• Drive observability and performance monitoring strategies using tools like Prometheus, Grafana, Datadog, or CloudWatch.

• Champion DevOps culture across the organization and mentor other engineers on cloud-native best practices. 

• Develop and maintain disaster recovery and business continuity strategies. 

• Conduct architecture reviews, performance tuning, and capacity planning.

• Stay up to date with industry trends and emerging technologies, proactively recommending improvements.
   

What You'll Need

• 8+ years of experience in infrastructure, DevOps, or site reliability engineering roles.

• Strong expertise with AWS services (EC2, ECS/EKS, IAM, VPC, RDS, S3, etc.).

• Deep hands-on experience with Kubernetes (EKS) in production environments.

• Proficient in infrastructure-as-code tools like Terraform, Pulumi, or AWS CDK.

• Experience with microservices and distributed systems architectures.

• Strong scripting and automation skills (e.g., Python, Bash, Go). 

• Proven experience with monitoring, logging, and observability systems.

• Solid understanding of networking, security, and cloud infrastructure best practices.

• Experience in a high-scale, SaaS or cloud-native environment.

• Familiarity with service meshes (e.g., Istio, Linkerd) and container runtimes.

• Knowledge of CI/CD pipelines and tools such as GitHub Actions, ArgoCD, or Jenkins.

• AWS Certifications (e.g., Solutions Architect, DevOps Engineer) are a plus.
   

Why Join Us

• Work on cutting-edge cloud infrastructure and architecture.

• Make a real impact on how we scale and ship reliable services.

• Collaborate with a team of passionate engineers in a culture of learning and growth.

• Competitive compensation, equity, and benefits package.
   

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

How You'll Make an Impact: 

As a Senior Fullstack Engineer on the Distribution Team, you'll be instrumental in developing and enhancing the products that connect Cloudbeds' ecosystem to the world's largest distribution channels. You'll architect scalable solutions using modern technologies, contribute to our microservices migration, and ensure our platform delivers exceptional performance and security for thousands of properties worldwide. Your work will directly impact how hotels reach guests through integrations with major platforms like Booking.com, AirBnb and beyond.

Our Distribution Team:

We're the bridge connecting properties to the global travel ecosystem. Our team tackles complex integration challenges that directly impact revenue for thousands of hotels worldwide, from building rock-solid connections with major OTAs to ensuring every booking flows seamlessly and securely. We balance innovation with pragmatism: migrating legacy systems to modern microservices while maintaining the reliability our customers depend on. If you thrive on solving hard technical problems with real business impact and love the challenge of both building greenfield features and refactoring legacy code, you'll feel right at home here.

What You Bring to the Team:

• Design and implement robust backend features and improvements using PHP, with a strong focus on performance optimization and scalability for our distribution platform
• Build intuitive frontend experiences using React and Vue, ensuring seamless user interactions across the Cloudbeds ecosystem
• Architect secure solutions for handling financial transactions and sensitive personal data, applying security best practices throughout the development lifecycle
• Write clean, well-tested, and well-documented code with comprehensive test coverage (unit, integration, end-to-end) to maintain high quality standards
• Lead technical discussions on complex concepts and requirements with both technical and non-technical stakeholders, driving alignment on backend and frontend architecture decisions
• Contribute to our ongoing initiative to migrate core platform components into microservices, helping shape the long-term technical vision
• Re-architect and refactor existing legacy systems to align with modern standards and project requirements, demonstrating ownership and commitment to continuous improvement
• Mentor team members through pair programming and code reviews, promoting best practices that elevate code quality and team processes
• Collaborate with cross-functional teams to plan, build, and ship high-quality features that delight our global customer base

What Sets You Up for Success:

• 5+ years of PHP web application software engineering experience
• 5+ years of experience with JS frameworks, Vue.js and React are preferred
• Solid experience with modern JavaScript/TypeScript
• Strong hands-on experience with Docker and containerized development workflows
• Demonstrated expertise in performance optimization and expert knowledge of relational databases, indexing, and searching technologies
• Strong understanding of security considerations, particularly for applications handling financial transactions and personal data
• Experience with test automation across all levels (unit, integration, end-to-end) and a passion for quality-driven development
• Proven track record of taking ownership of projects and delivering results independently
• Business-level English fluency (verbal and written) and excellent communication skills for collaborating across a globally distributed, remote-first team

Bonus Skills to Stand Out:

• Experience designing and building microservices and/or micro-frontends
• Hands-on experience with PHP frameworks (CodeIgniter, CakePHP, Laravel, Symfony)
• Cloud and infrastructure experience with Kubernetes, AWS, Terraform, and Argo CD
• Experience working with event-driven architectures and messaging systems (e.g., Kafka)

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000

About The Role

We’re hiring a Senior Paid Search Manager to lead strategy, execution, experimentation, and measurement across Google Ads and Microsoft Ads in a dynamic, multi-market footprint. You’ll push the frontier on AI-driven search, using modern search best practices—while building a rigorous testing framework and connecting paid search with SEO, AEO, and Social Search to win the evolving SERP. You’ll partner closely with Analytics, Product, Data Science, and Finance to align on the right optimization signals (e.g. ToF and qualified downstream events), ensure clean data pipelines, and drive measurable, durable growth.

What You’ll Do

Lead the search program end-to-end

• Own account structure, campaign taxonomy, bidding strategy, and budget/pacing strategy.

• Architect Performance Max (asset groups, audience signals, feeds, creative inputs) and core Search (RSA; DSA where appropriate).

Apply AI to scale performance and quality

• Leverage platform AI and custom automation (scripts/API) for query mapping, asset/creative generation and rotation, anomaly detection, bid/budget reallocation, and pacing.

• Pilot and productionize LLM-powered workflows for keyword/negative expansion, ad copy/asset ideation, and performance summarization.

Build a rigorous testing framework

• Design and run structured experiments (geo splits, incrementality tests, asset/audience match type tests) with pre-registered hypotheses, power checks, and clear decision rules.

• Maintain an experiment registry and codify learnings; scale winners quickly and sunset underperformers.

Elevate measurement and signal quality

• Partner with Analytics/Eng to implement enhanced conversions, offline conversion imports, and robust tagging; maintain auditable event taxonomies and conversion labels.

• Shift optimization toward higher-intent primary actions, balancing low- vs. high-latency events; implement value rules and tCPA/tROAS aligned to drive efficient CAC

• Ensure reliable data flows into warehouse/BI (e.g., Snowflake + QuickSight) and maintain single source-of-truth dashboards.

Drive geo precision and market governance

• Manage DMA/City/ZIP targeting, on/off market lists, exclusions, and budget allocation by region; ensure brand defense and healthy non-brand coverage.

Orchestrate SEO/AEO/Social Search convergence

• Build a unified query universe and avoid cannibalization; coordinate with SEO on content pillars, schema/FAQs, and internal linking to improve organic rankings and AI Overviews presence.

• Partner with Brand/Social to translate search insights into search-first content (YouTube, Reddit, TikTok), connect creator/social search to paid capture, and harmonize SERP/share-of-answer strategy.

Cross-functional and partner leadership

• Collaborate with Product/Eng on site speed, landing experiences, and signal latency reduction; align with Finance/Procurement on budgets, invoicing, and reconciliations.

• Manage Google/Microsoft relationships; prioritize relevant betas and escalate technical issues (API, data discrepancies) to resolution.

• Uphold privacy, compliance, and category policies (e.g., housing-related ad policies); enforce QA and brand safety standards.

Document and scale

• Maintain clear SOPs, naming conventions, SLAs, and QA checklists to ensure reliable operations as the program grows.

What You’ll Need

• 7+ years operating and scaling paid search across Google Ads and Microsoft Ads with multi-market complexity.

• Deep expertise with modern search (broad match + Smart Bidding), audience strategies, and RSA/asset testing at scale.

• Hands-on AI/automation experience: platform AI features, scripts/API, LLM-assisted workflows for ad ops and analysis; comfort evaluating and integrating new AI tools responsibly.

• Experimentation and measurement chops: geo experiments, incrementality testing, pre/post analysis, value-based bidding; MMM/MTA familiarity a plus.

• Data and tooling fluency: GTM, GA4 (or equivalent), BI dashboards; familiarity with cloud data warehouses (e.g., Snowflake) and data QA best practices; SQL is highly preferred.

• Proven success migrating to higher-intent optimization (enhanced conversions, offline conversion imports, consent-aware tagging) and tying media to downstream business impact.

• Exceptional communication and stakeholder management; can translate complexity into clear decisions and influence across Marketing, Product, Analytics, and Finance.

• Bias to action, high ownership, and meticulous operational hygiene (naming, labels, budgets, and pacing).

• Excellent communication, prioritization, and stakeholder management; thrives in ambiguity, moves with urgency, and maintains a high quality bar.

• Ownership mindset with flexibility to switch between strategy and hands-on execution.

Preferred

• Experience in real estate, fintech/proptech, or performance-driven consumer brands.

• Working knowledge of SEO, AEO (Answer/AI Engine Optimization), and Social Search mechanics; experience coordinating paid and organic

• Strategies across SERP surfaces, YouTube, Reddit, and TikTok search.

• Experience with feed management, landing page experimentation, and collaboration with Creative/Brand on search-first storytelling.

How We Measure Success

• Efficiency and impact: CAC/CPA, CPQL, incremental contribution, qualified pipeline

• Brand vs. non-brand efficiency; impression share/share of voice.

• Experiment velocity and impact: test cadence, time-to-decision, percent of budget behind proven winners, and documented learnings adopted cross-channel.

• Data quality and automation: tag/conversion health SLAs, offline match rates, dashboard accuracy, percent of workflows automated, anomaly detection 

• Convergence impact: blended paid+organic SOV on priority queries, reduction in cannibalization, presence/share in AI Overviews and Social Search, and improvements to search-driven landing experiences.

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

About the Role 

At Digital Hands, we’re redefining managed security services through Unified Security Posture Management (USPM)—an operating model that delivers continuous visibility into security exposure, operational support for remediation, and enhanced detection across critical enterprise control planes. 

We’re looking for a Delivery Engineer to help bring this vision to market. This role blends pre-sales solution engineering, technical architecture, and early-stage service delivery, with a focus on launching our Identity Defense Platform (IDP)—the first capability in our USPM portfolio. 

This is a hands-on, builder role for a technically strong professional who is comfortable engaging with customers, designing identity security architectures, and helping operational teams deliver posture-driven managed services at scale. 

About You 

You’re a Trusted Technical Advisor: You’re comfortable leading technical conversations with both security practitioners and executive stakeholders, translating identity risk into clear, actionable outcomes. 

You Have Significant Identity Security Expertise: You understand identity infrastructure across hybrid and cloud environments, including Active Directory, Entra ID, federation services, and privileged access systems. 

You’re a Builder: You enjoy working in evolving environments, helping define delivery patterns, playbooks, and scalable service models rather than inheriting fully mature ones. 

You Bridge Strategy and Execution: You can support  solutioning while also rolling up your sleeves to drive onboarding, stabilization, and operational success post-deployment. 

You Collaborate Effectively: You work seamlessly with account teams, service engineering, SOC teams, and product stakeholders to deliver cohesive, high-impact outcomes. 

What You’ll Do 

Support Solution Positioning & Engagements 
Partner with account teams to position posture-driven managed security services, lead technical discovery sessions, design customer-aligned architectures, and support proposal development, validation, and service scoping. 

Design & Launch Identity Defense Deployments 
Architect and support onboarding for identity monitoring and posture visibility, integrate identity telemetry across enterprise platforms, and configure detection logic and policy controls to reduce identity risk exposure. 

Enable Operational Delivery Success 
Lead early customer onboarding and stabilization, develop detection playbooks and remediation workflows, contribute to posture reporting frameworks, and provide escalation support during complex identity investigations. 

Contribute to Service Engineering & Evolution 
Help define repeatable, scalable delivery models for USPM services, provide feedback on tooling and automation opportunities, and assist in evaluating technologies that strengthen posture visibility and attacker detection. 

What You Bring 

Experience & Background: 
6+ years of experience in identity security, managed security services, or security consulting, with exposure to both solution design and service delivery. 

Technical Expertise: 
Strong understanding of identity infrastructure, cloud environments, and detection ecosystems, including experience integrating technologies such as SIEM, EDR, identity protection, and PAM platforms. 

Customer-Facing Capability: 
Proven ability to support both pre-sales technical engagements and post-deployment delivery, translating findings into operational improvements customers can act on. 

About The Role

We’re hiring a Senior Paid Search Manager to lead strategy, execution, experimentation, and measurement across Google Ads and Microsoft Ads in a dynamic, multi-market footprint. You’ll push the frontier on AI-driven search, using modern search best practices—while building a rigorous testing framework and connecting paid search with SEO, AEO, and Social Search to win the evolving SERP. You’ll partner closely with Analytics, Product, Data Science, and Finance to align on the right optimization signals (e.g. ToF and qualified downstream events), ensure clean data pipelines, and drive measurable, durable growth.

What You’ll Do

Lead the search program end-to-end

• Own account structure, campaign taxonomy, bidding strategy, and budget/pacing strategy.

• Architect Performance Max (asset groups, audience signals, feeds, creative inputs) and core Search (RSA; DSA where appropriate).

Apply AI to scale performance and quality

• Leverage platform AI and custom automation (scripts/API) for query mapping, asset/creative generation and rotation, anomaly detection, bid/budget reallocation, and pacing.

• Pilot and productionize LLM-powered workflows for keyword/negative expansion, ad copy/asset ideation, and performance summarization.

Build a rigorous testing framework

• Design and run structured experiments (geo splits, incrementality tests, asset/audience match type tests) with pre-registered hypotheses, power checks, and clear decision rules.

• Maintain an experiment registry and codify learnings; scale winners quickly and sunset underperformers.

Elevate measurement and signal quality

• Partner with Analytics/Eng to implement enhanced conversions, offline conversion imports, and robust tagging; maintain auditable event taxonomies and conversion labels.

• Shift optimization toward higher-intent primary actions, balancing low- vs. high-latency events; implement value rules and tCPA/tROAS aligned to drive efficient CAC

• Ensure reliable data flows into warehouse/BI (e.g., Snowflake + QuickSight) and maintain single source-of-truth dashboards.

Drive geo precision and market governance

• Manage DMA/City/ZIP targeting, on/off market lists, exclusions, and budget allocation by region; ensure brand defense and healthy non-brand coverage.

Orchestrate SEO/AEO/Social Search convergence

• Build a unified query universe and avoid cannibalization; coordinate with SEO on content pillars, schema/FAQs, and internal linking to improve organic rankings and AI Overviews presence.

• Partner with Brand/Social to translate search insights into search-first content (YouTube, Reddit, TikTok), connect creator/social search to paid capture, and harmonize SERP/share-of-answer strategy.

Cross-functional and partner leadership

• Collaborate with Product/Eng on site speed, landing experiences, and signal latency reduction; align with Finance/Procurement on budgets, invoicing, and reconciliations.

• Manage Google/Microsoft relationships; prioritize relevant betas and escalate technical issues (API, data discrepancies) to resolution.

• Uphold privacy, compliance, and category policies (e.g., housing-related ad policies); enforce QA and brand safety standards.

Document and scale

• Maintain clear SOPs, naming conventions, SLAs, and QA checklists to ensure reliable operations as the program grows.

What You’ll Need

• 7+ years operating and scaling paid search across Google Ads and Microsoft Ads with multi-market complexity.

• Deep expertise with modern search (broad match + Smart Bidding), audience strategies, and RSA/asset testing at scale.

• Hands-on AI/automation experience: platform AI features, scripts/API, LLM-assisted workflows for ad ops and analysis; comfort evaluating and integrating new AI tools responsibly.

• Experimentation and measurement chops: geo experiments, incrementality testing, pre/post analysis, value-based bidding; MMM/MTA familiarity a plus.

• Data and tooling fluency: GTM, GA4 (or equivalent), BI dashboards; familiarity with cloud data warehouses (e.g., Snowflake) and data QA best practices; SQL is highly preferred.

• Proven success migrating to higher-intent optimization (enhanced conversions, offline conversion imports, consent-aware tagging) and tying media to downstream business impact.

• Exceptional communication and stakeholder management; can translate complexity into clear decisions and influence across Marketing, Product, Analytics, and Finance.

• Bias to action, high ownership, and meticulous operational hygiene (naming, labels, budgets, and pacing).

• Excellent communication, prioritization, and stakeholder management; thrives in ambiguity, moves with urgency, and maintains a high quality bar.

• Ownership mindset with flexibility to switch between strategy and hands-on execution.

Preferred

• Experience in real estate, fintech/proptech, or performance-driven consumer brands.

• Working knowledge of SEO, AEO (Answer/AI Engine Optimization), and Social Search mechanics; experience coordinating paid and organic

• Strategies across SERP surfaces, YouTube, Reddit, and TikTok search.

• Experience with feed management, landing page experimentation, and collaboration with Creative/Brand on search-first storytelling.

How We Measure Success

• Efficiency and impact: CAC/CPA, CPQL, incremental contribution, qualified pipeline

• Brand vs. non-brand efficiency; impression share/share of voice.

• Experiment velocity and impact: test cadence, time-to-decision, percent of budget behind proven winners, and documented learnings adopted cross-channel.

• Data quality and automation: tag/conversion health SLAs, offline match rates, dashboard accuracy, percent of workflows automated, anomaly detection 

• Convergence impact: blended paid+organic SOV on priority queries, reduction in cannibalization, presence/share in AI Overviews and Social Search, and improvements to search-driven landing experiences.

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

Job Summary:

Overview

As a Solutions Architect within our Healthcare Business Unit, you will play a critical role in enabling growth by supporting new logo acquisition and existing client expansion. You will partner closely with go-to-market teams to design, position, and articulate secure, scalable technology solutions that healthcare organizations trust to run and protect their clinical and business operations.

This role sits at the intersection of sales strategy, technical architecture, and client trust. Healthcare clients rely on us not just for technology, but for guidance in navigating risk, compliance, and operational complexity. As a Solutions Architect, you will help translate those challenges into practical, differentiated managed and professional services and security solutions.

You will serve as a trusted technical advisor throughout the pre-sales and early delivery lifecycle—bringing structure, clarity, and confidence to prospects and clients while ensuring internal teams are aligned for successful execution.

Role and Responsibilities

Go-To-Market & Pre-Sales Enablement

• Partner with sales and go-to-market teams on strategic opportunities, including new logo pursuits and client expansions.
• Act as the primary technical lead during the pre-sales process, from discovery and scoping through solution design and proposal support.
• Support and, when appropriate, lead client presentations, solution walk-throughs, and sales pitches.
• Ensure proposed solutions are technically sound, operationally deliverable, and aligned with healthcare compliance and security requirements.

Client Engagement & Trust Building

• Build strong relationships with healthcare prospects and clients, including clinical, IT, security, and executive stakeholders.
• Translate business, clinical, and regulatory requirements into clear, actionable solution architectures.
• Participate in client QBRs and strategic discussions to identify unmet needs and expansion opportunities.
• Reinforce our role as a trusted advisor, not just a service provider.

Solution Design & Differentiation

• Design end-to-end managed IT and cybersecurity solutions tailored to healthcare environments.
• Collaborate with engineering, service delivery, and product teams to ensure solutions align with standard offerings and delivery capabilities.
• Contribute to the evolution of the healthcare solution portfolio by identifying gaps, patterns, and opportunities for differentiation.

Intellectual Property & Enablement

• Develop and maintain intellectual property including reference architectures, methodologies, accelerators, and solution frameworks.
• Help standardize how solutions are positioned and explained to improve consistency across the sales organization.
• Support internal enablement efforts by sharing lessons learned, best practices, and repeatable patterns.

Sales-to-Delivery Alignment

• Provide continuity from pre-sales into early delivery to ensure smooth handoff and successful execution.
• Validate scope, assumptions, and success criteria prior to contract close.
• Support delivery teams during initial implementation phases as needed to ensure outcomes align with expectations.

Objectives

• Enable consistent, high-quality solution design for healthcare prospects and clients.
• Improve win rates and deal quality through strong technical leadership in the sales cycle.
• Increase expansion revenue by uncovering and articulating additional client needs.
• Strengthen client trust by ensuring solutions are realistic, secure, and aligned with healthcare regulations.
• Contribute to a scalable, repeatable go-to-market motion across the Healthcare Business Unit.

Success Metrics

Success in this role will be measured by:

• Contribution to new logo wins and expansion opportunities
• Sales cycle effectiveness and quality of solution scoping
• Client and internal stakeholder feedback
• Reduction in delivery friction due to improved pre-sales alignment
• Adoption and reuse of solution frameworks and IP
• Healthcare-specific solution differentiation and consistency

Qualifications

• 6+ years of experience in IT managed services, healthcare IT, or cybersecurity environments.
• Prior experience as a Solutions Architect, Pre-Sales Engineer, or Sales Engineer within an MSP, MSSP, or healthcare-focused technology firm.
• Strong understanding of healthcare IT environments and regulatory considerations (e.g., HIPAA, security best practices).
• Demonstrated experience supporting the full sales-to-delivery lifecycle, from discovery through handoff.
• Hands-on knowledge across several of the following areas:
• Endpoint and device management
• Microsoft 365 and Azure cloud services
• Identity and access management
• Vulnerability, threat, and security operations (SIEM, XDR, MDR)
• Server, application, and cloud security
• Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Comfortable presenting to senior executives, clinicians, and IT leaders.

Why This Role Matters

Healthcare organizations depend on technology to deliver patient care safely and efficiently. The Solutions Architect plays a pivotal role in ensuring that trust—by designing solutions that are secure, compliant, operationally sound, and aligned with real-world healthcare needs.

This role offers the opportunity to directly influence growth, client outcomes, and the evolution of our healthcare-focused managed services portfolio.

Compensation & Benefits

• Competitive base salary
• Target performance-based bonus
• Comprehensive benefits package including medical, dental, vision, disability, life insurance, 401(k), and PTO
• Exposure to a broad range of healthcare technologies and security platforms
• Ongoing technical training and professional development opportunities
• Collaborative, high-performance team environment focused on client outcomes

Job Summary:

Overview

As a Solutions Architect within our Healthcare Business Unit, you will play a critical role in enabling growth by supporting new logo acquisition and existing client expansion. You will partner closely with go-to-market teams to design, position, and articulate secure, scalable technology solutions that healthcare organizations trust to run and protect their clinical and business operations.

This role sits at the intersection of sales strategy, technical architecture, and client trust. Healthcare clients rely on us not just for technology, but for guidance in navigating risk, compliance, and operational complexity. As a Solutions Architect, you will help translate those challenges into practical, differentiated managed and professional services and security solutions.

You will serve as a trusted technical advisor throughout the pre-sales and early delivery lifecycle—bringing structure, clarity, and confidence to prospects and clients while ensuring internal teams are aligned for successful execution.

Role and Responsibilities

Go-To-Market & Pre-Sales Enablement

• Partner with sales and go-to-market teams on strategic opportunities, including new logo pursuits and client expansions.
• Act as the primary technical lead during the pre-sales process, from discovery and scoping through solution design and proposal support.
• Support and, when appropriate, lead client presentations, solution walk-throughs, and sales pitches.
• Ensure proposed solutions are technically sound, operationally deliverable, and aligned with healthcare compliance and security requirements.

Client Engagement & Trust Building

• Build strong relationships with healthcare prospects and clients, including clinical, IT, security, and executive stakeholders.
• Translate business, clinical, and regulatory requirements into clear, actionable solution architectures.
• Participate in client QBRs and strategic discussions to identify unmet needs and expansion opportunities.
• Reinforce our role as a trusted advisor, not just a service provider.

Solution Design & Differentiation

• Design end-to-end managed IT and cybersecurity solutions tailored to healthcare environments.
• Collaborate with engineering, service delivery, and product teams to ensure solutions align with standard offerings and delivery capabilities.
• Contribute to the evolution of the healthcare solution portfolio by identifying gaps, patterns, and opportunities for differentiation.

Intellectual Property & Enablement

• Develop and maintain intellectual property including reference architectures, methodologies, accelerators, and solution frameworks.
• Help standardize how solutions are positioned and explained to improve consistency across the sales organization.
• Support internal enablement efforts by sharing lessons learned, best practices, and repeatable patterns.

Sales-to-Delivery Alignment

• Provide continuity from pre-sales into early delivery to ensure smooth handoff and successful execution.
• Validate scope, assumptions, and success criteria prior to contract close.
• Support delivery teams during initial implementation phases as needed to ensure outcomes align with expectations.

Objectives

• Enable consistent, high-quality solution design for healthcare prospects and clients.
• Improve win rates and deal quality through strong technical leadership in the sales cycle.
• Increase expansion revenue by uncovering and articulating additional client needs.
• Strengthen client trust by ensuring solutions are realistic, secure, and aligned with healthcare regulations.
• Contribute to a scalable, repeatable go-to-market motion across the Healthcare Business Unit.

Success Metrics

Success in this role will be measured by:

• Contribution to new logo wins and expansion opportunities
• Sales cycle effectiveness and quality of solution scoping
• Client and internal stakeholder feedback
• Reduction in delivery friction due to improved pre-sales alignment
• Adoption and reuse of solution frameworks and IP
• Healthcare-specific solution differentiation and consistency

Qualifications

• 6+ years of experience in IT managed services, healthcare IT, or cybersecurity environments.
• Prior experience as a Solutions Architect, Pre-Sales Engineer, or Sales Engineer within an MSP, MSSP, or healthcare-focused technology firm.
• Strong understanding of healthcare IT environments and regulatory considerations (e.g., HIPAA, security best practices).
• Demonstrated experience supporting the full sales-to-delivery lifecycle, from discovery through handoff.
• Hands-on knowledge across several of the following areas:
• Endpoint and device management
• Microsoft 365 and Azure cloud services
• Identity and access management
• Vulnerability, threat, and security operations (SIEM, XDR, MDR)
• Server, application, and cloud security
• Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Comfortable presenting to senior executives, clinicians, and IT leaders.

Why This Role Matters

Healthcare organizations depend on technology to deliver patient care safely and efficiently. The Solutions Architect plays a pivotal role in ensuring that trust—by designing solutions that are secure, compliant, operationally sound, and aligned with real-world healthcare needs.

This role offers the opportunity to directly influence growth, client outcomes, and the evolution of our healthcare-focused managed services portfolio.

Compensation & Benefits

• Competitive base salary
• Target performance-based bonus
• Comprehensive benefits package including medical, dental, vision, disability, life insurance, 401(k), and PTO
• Exposure to a broad range of healthcare technologies and security platforms
• Ongoing technical training and professional development opportunities
• Collaborative, high-performance team environment focused on client outcomes

Who You Are

You’re a strategic security leader who connects business risk, regulatory needs and technology into cohesive multi-domain security solutions. You’re comfortable leading executive-level discoveries and influencing decisions by translating complex security concepts into clear actionable guidance. You naturally think across domains and spot opportunities to integrate identity, cloud, endpoint and data security into unified architectures. You work independently, partner closely with sales and technical teams and enjoy mentoring others to elevate consultative security practices across the organization.

About The Role

The Senior Security CSA plays a critical role in shaping and delivering multi-domain security strategies for complex client environments. This role goes beyond technical architecture to influence deal strategy, guide security investment decisions and ensure solutions align with regulatory requirements, risk tolerance and long-term business goals.

You will lead security discovery efforts, design integrated architectures across multiple security domains, and collaborate closely with Account Executives and practice leaders to qualify opportunities and position comprehensive security solutions. As a senior member of the organization, you will serve as a trusted advisor to clients, an escalation point for complex designs and a mentor to CSAs and engineers.

This role is ideal for a security professional who enjoys owning strategy, driving cross-domain conversations and helping both clients and internal teams operate at a higher level of security maturity.

Must be based in the United States and reside in Florida. Travel up to 40% may be required. 

Other responsibilities include: 

• Conduct executive-level security discovery with an emphasis on risk mitigation, regulatory compliance, and enhancement of operational maturity
• Manage security solution strategies utilizing the entire Security stack
• Proactively recognize opportunities for cross-domain expansion (e.g., Identity, Perimeter, End Point, Data, Application, Email, Cloud, AI -Security, Zero Trust, Observability etc.)
• Design integrated security architectures covering endpoint, network, cloud, and identity domains
• Collaborate with Account Executives to develop opportunity strategies, assess qualifications, and refine positioning
• Review and validate security designs, Bills of Materials (BOMs), and Statements of Work (SOWs) alongside practice leaders
• Serve as the escalation point for intricate or high-risk security designs
• Mentor CSAs and engineers in consultative approaches to security discovery and architecture
• Contribute to the development of reference architectures, playbooks, and go-to-market security solutions
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned 

Desired skills and experience: 

• 7–10 years of experience in security architecture or consulting
• Proven track record in selling and delivering multi-domain security solutions
• Comprehensive understanding of Zero Trust principles and NIST security frameworks
• Capable of leading complex client discussions and influencing strategic decisions
• Extensive technical expertise across at least three security domains
• Exceptional executive-level communication skills

A Little About Us 

Our mission is to challenge and enable our employees to achieve great things. 

We live and breathe our core values: 

• We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge. 

• Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. 

• Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. 

We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability. 

Some of Our Benefits 

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance 
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
• Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with! 

Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $250,000- $275,000 OTE, (base salary plus opportunities for bonus and/or commission). Compensation in other geographies may vary. 

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.