MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

Priority Deadline: February 16th, 2026 (Applications will still be accepted after this date)

College Track is a comprehensive college completion program. Our students benefit from a 10‑year integrated program that helps them overcome obstacles on the path to a bachelor’s degree and a meaningful career. We offer academic, financial, and personalized support over 10 years to help students persist through college and graduate.

What began in 1997 with 25 students in East Palo Alto has grown into a national movement of more than 5,400 scholars and alumni who are driving change in their families, campuses, workplaces, and communities. Today, we operate 13 centers rooted in communities across California, Colorado, Louisiana, and the D.C. Metro Area, with our newest site opening in Baltimore, thanks to a bold partnership with the Baltimore Ravens, M&T Bank, and Baltimore City Public Schools. To learn more, please visit www.collegetrack.org. 

Our Impact

Our scholars are leaders on more than 300 college campuses nationwide, including at partner institutions like Middlebury College, Tulane University, Bowie State University, and the University of Maryland, Baltimore County. They graduate at rates that are three times the national average for first-generation students, proving what’s possible when talent meets opportunity. One year after college, 80 percent of our alumni are employed, and by age 30, they earn an average of $89,823—outpacing the national median and demonstrating the long-term economic mobility a bachelor’s degree unlocks.

These outcomes are the result of a deliberate approach that supports scholars to minimize student debt, secure paid internships, and reduce the need to work excessive hours while in school—ensuring they can focus on learning, leadership, and personal growth. By preparing our scholars to capture the full value of their degree, we position them to thrive in the 21st-century economy and lead lives of opportunity, choice, purpose, and power.

Our Values

At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. 

• COMMITMENT: With every choice and every decision, we center the 10-year promise. 
• PASSION: It is the fire that drives us, and we’re in it for the long haul.
• JOY: Energized by the hopes, ambitions, and growth of our scholars, we celebrate the impact of our community.
• AUTHENTICITY: What each brings to the table contributes to deep and trusting relationships.
• EXCELLENCE: Every day is better than the last, we’re always learning, always progressing, always evolving.

Position Overview 

The College Counselor & Advisor plays a central role in delivering on College Track’s 10-Year Promise by supporting scholars to navigate their postsecondary journeys with clarity, confidence, and purpose. This cross-functional role merges leadership development and college counseling into one position, responsible for both group facilitation and personalized advising. Reporting to the College Counseling Director, the College Counselor & Advisor works in close partnership with the Academic Advisor to co-lead the development and implementation of each scholar’s Consolidated Education Plan (CEP); a dynamic, multi-year roadmap that integrates academic progress, social-emotional growth, and postsecondary goals. 

The College Counselor & Advisor facilitates College Track’s LEAD curriculum and college readiness programming, helping scholars explore their purpose, develop leadership skills, and complete critical college access milestones. They also provide individualized college advising to a caseload of scholars, guiding them through the complex process of preparing for, applying to, and enrolling in and matriculating to college and a commitment to co-creating an integrated, scholar-centered experience in partnership with site teams and families. 

Primary Responsibilities 

LEAD Curriculum Facilitation and Individual Scholar Counseling 

o Deliver dynamic workshops and experiences across the five LEAD pillars: College Preparation, Career & Purpose, Social-Emotional Wellness, Academic Skills, and Financial Literacy. 

o Facilitate age-appropriate college access and leadership development content in group settings, integrating culturally responsive and trauma-informed practices. 

o Engage in ongoing intellectual preparation to adapt LEAD and college-readiness content to meet diverse scholar needs and contexts. 

o Leverage feedback and data to iterate and improve session delivery. 

o Provide 1:1 college counseling and case management for a caseload of scholars, supporting them through all aspects of the college access process, including application planning, financial aid, college fit and match, and enrollment decision-making. 

o Ensure scholars complete all required college milestones, including college visits, SAT/ACT, FAFSA/alternative site-based financial aid, personal statements, scholarship applications, and final college decisions. 

o Track and report on college readiness indicators to inform supports and interventions. 

o Maintain accurate records in College Track’s data systems to ensure timely, data-driven advising. 

• Cross-Functional Collaboration

o Partner with Academic Advisors, College Thrive team members, and other staff to ensure seamless phase transitions and holistic support. 

o Collaborate with school counselors, teachers, and community-based partners to build a coordinated network of support around each scholar. 

o Implement College Track’s national college and university partnerships strategy with fidelity under the direction of the College Counseling and Partnerships Strategy team 

o Partner with the College Access, Success, and Partnerships team to analyze matriculation and post-secondary scholar data in support of continuous improvement of our college counseling strategies 

o Collaborate with colleagues and instructional leaders to continuously improve curriculum implementation through reflective practice, peer feedback, and shared planning. 

• Consolidated Education Plan (CEP) Co-Ownership 

o Co-develop and maintain the CEP alongside the Academic Advisor, ensuring it reflects each scholar’s evolving academic, social-emotional, and postsecondary goals. 

o Support scholars in identifying their purpose, strengths, and support needs, both in school and in life, and integrate these into their CEP planning. 

o Coordinate regularly with Academic Advisors to align on scholar supports, college readiness benchmarks, and transition planning from high school into the College Thrive phase. 

o Facilitate structured scholar reflection and check-ins using the CEP as a tool for ongoing development. 

• Scholar Engagement and Development 

o Build strong, trusting relationships with scholars and families that foster identity, agency, and high expectations. 

• Other duties as assigned

Qualifications - First and foremost, the College Counselor & Advisor will be a fierce advocate for College Track’s mission to equip scholars confronting systemic barriers to earn a bachelor’s degree in pursuit of a life of opportunity, choice, purpose, and power. Additionally, candidates bring with them the following skills, experience, and knowledge: 

• Minimum 4-year college degree required; advanced degree or college counseling certification preferred. 
• Minimum 3–5 years of experience in college access, youth development, school counseling, or a related field; direct experience working with first-generation college-bound students preferred. 

• Proven success delivering college readiness advising, including FAFSA completion, financial aid literacy, personal statement coaching, and enrollment decision-making. 
• Strong facilitation and curriculum delivery skills with experience leading group-based workshops, particularly with high school youth. 
• Demonstrated ability to analyze scholar data (e.g., GPA, college access milestones, workshop attendance) to guide individualized and group advising. 
• Deep understanding of social-emotional development. 
• Willingness to work occasional evenings and weekends aligned to key program milestones (e.g., FAFSA nights, college decision events). 
• Physical Requirements: alternating between sedentary work that primarily involves sitting, standing, typing on a keyboard, manipulating a mouse to use a computer's operating system/internet, and more active work such as moving around an office environment, communicating with scholars/stakeholders, (conveying and receiving information), classroom management, far visual acuity, near visual acuity lifting/carrying/moving objects (20 pounds). 

Compensation and Benefits 

This position is full-time, hourly, with a full compensation range of $54,000.00 - $65,000.00 with the exact compensation depending on experience. All offers are dependent upon experience. However, as someone new to the role, you can expect an offer between $56,750.00 - $59,499.00 to ensure internal equity while leaving room for salary growth during your time in the position. 

College Track provides access to extensive benefits centered around three core areas of wellness: health care, work-life balance, and financial security. We believe time off is essential to success and provide up to 23 discretionary time off days (Sick and Vacation) in addition to 23 paid office closures and holidays in your first year of employment. Learn more about benefits here (bit.ly/JpBs22). 

What Else You Should Know 

This role is in-person Monday-Friday, 11am-7pm at our Baltimore Site.

While we hire great people from a wide variety of backgrounds, we especially encourage applicants who identify as first-generation college graduates to apply for open opportunities on staff. 

College Track is an equal-opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate based on race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

#LI-AT1

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI#- Onsite 

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is looking for a tenured Account Executive with a strong new logo sales background and self-starter disposition to join our Outbound Sales Team. This role works with restaurant owners specifically, emphasis on Small/Mid-sized businesses. You will create your own outbound strategy while working with the Business Development team to build a book of business. You will be expected to source leads, cold call and email them to generate interest and close deals selling our Square ecosystem to prospective merchants. This role requires excellent communication skills, diligence, and a strong ability to build rapport with prospects to negotiate and close complex deals.

You Will

• Understand the business and technology needs of a merchant to execute a sales motion using a consultative approach
• Conduct prospecting, discovery calls, demos and develop a solution with first and third party offerings that best meets the prospect's needs
• As needed, go into the field to build strong relationships and increase win rates
• Deliver a predictable, repeatable and scalable outbound sales process to fill your pipeline and close deals (prospecting activities include:, cold calling, cold emailing, social selling, etc.)
• Partner with our Business Development Team to convert and close cold, outbound leads
• Lead the charge introducing Square to all merchants in the restaurant vertical
• Oversee the sales cycle from prospect to close and partner with other teams to ensure successful onboarding
• Achieve and exceed monthly sales goals and key performance indicators (KPIs) through proactive outbound sales efforts
• Partner with Product and Marketing teams to ensure our solutions meet the needs of the market
• Use your prior sales experience to inform a creative go-to-market strategy
• Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes

You Have

• 3+ years of sales experience in a full cycle closing role
• A BA/BS degree or relevant experience
• Demonstrated exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• The ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g. new logo sourcing and acquisition)
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies Alo’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.00 - $18.00/ hour in Baltimore, MD. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

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OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.00 - $18.00/ hour in Baltimore, MD. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

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#li-onsite

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

About Carvana 

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. 

For more information on Carvana and our mission, sneak a peek at our company introduction video. 

About the team and position 

Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. 

Job Description 

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market’s ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. 

What you’ll be Doing 

• Be a continuous positive force within the market and create strong morale and spirit throughout the team. 
• Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. 
• Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. 
• Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
• Generate and monitor regular reports like a boss and presenting to upper management… also like a boss. 
• Be the go to expert for your team. You’re always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. 
• Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine 
• Actively look for ways to improve the overall customer and Advocate team experience. 
  
• Address and effectively manage complex and sensitive customer-facing issues. 

What you should have 

• 5+ years work experience in a customer facing team environment 
• 3+ years of management experience 
• Proven history of developing and coaching employees
• Prior experience with strategic planning, process improvement, and guiding teams to exceed goals 
• Excellent interpersonal and leadership skills 
• Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience 
• Willingness to work on weekends 
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves 

It would be great if you also had 

• Bachelor’s Degree
• Experience with Salesforce or Tableau
• An analytical mind
• Experience handling logistics

What we’ll offer in return 

• Annual Salary Range: $65,000 - $70,000
• Full-Time Salary Position 
• Medical, Dental, and Vision benefits 
• 401K with company match 
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more 
• A great wellness program to keep you healthy and happy both physically and mentally 
• Access to opportunities to expand your skillset and share your knowledge with others across the organization 
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development 
• A seat in one of the fastest-growing companies in the country

Other requirements 

To be able to do your job at Carvana, there are some basic requirements we want to share with you. 

• Must be able to read, write, speak, and understand English. 
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
• Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs.
• Frequent driving requires excellent visual activity and manual dexterity.
• Requires to work in outdoor weather conditions.
• Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
• Frequently communicates with customers and must be able to exchange accurate information. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff 

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. 

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana 

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. 

For more information on Carvana and our mission, sneak a peek at our company introduction video. 

About the team and position 

Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. 

What you’ll be doing 

Mom’s wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs. It can be an autonomous job that requires good decision-making skills, but the growth potential is tremendous and you’ll always have a direct link to leadership at Carvana’s home office in Phoenix. In return for your hard work, you'll have an opportunity to work at one of the fastest-growing and most creative technology companies around, helping us promote a life-changing product and develop a world-class team. Other duties as assigned. 

What you should have 

• A Bachelor’s degree from an accredited undergraduate institution. 
• At least five years of relevant experience in team leadership roles managing multiple employees. 
• Experience handling logistics. 
• An ability to operate in ambiguity with the grace of a gazelle…not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna.
•  An appreciation for differences of opinion.
• The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved. 
• The skills to examine processes and develop creative solutions.
• An understanding that things will change. We need to know you are okay with that.
• A willingness to roll up your sleeves, take on new assignments, and juggle many things at once. 

In other words, you’re a multitasking wizard! 

What we’ll offer in return 

• Full-Time Salary Position
• Pay Range: $72,000 - $87,000 annually
• Medical, Dental, and Vision benefits. 
• 401K with company match. 
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country. 

Other requirements 

To be able to do your job at Carvana, there are some basic requirements we want to share with you. 

• Must be able to read, write, speak, and understand English. 
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
• Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs.
• Frequent driving requires excellent visual activity and manual dexterity.
• Requires to work in outdoor weather conditions.
• Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
• Frequently communicates with customers and must be able to exchange accurate information. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff 

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Business Operations Specialist provides leadership and strategic oversight for all financial management, contract administration, procurement, quality control, and administrative activities related to government contracts. This is a hybrid role based in Woodlawn, MD, with 40% onsite work.

The Work:

• Reporting to the Program Director, this supervisory role guides team members in maintaining contractual obligations and compliance with federal regulations.
• A successful candidate will manage core PMO governance and administration, including invoicing, reporting, document quality, systems management, onboarding/offboarding, audit compliance, and serve as the program’s primary support contact.
• The position requires exceptional leadership skills and comprehensive knowledge of government contracting provisions to effectively direct staff and operations.
• Governance includes coordinating program-wide risk and issue management, driving regular reviews and supporting mitigation strategies.
• Utilize superior communication skills to oversee the delivery of complex issues, reports, and deliverables to government counterparts while providing strategic direction across organizational components.
• In this leadership position, the Business Operations Specialist directs the evaluation and optimization of existing procedures and processes to increase program efficiency and address contractual issues.
• The specialist supervises the coordination of task order changes including proposal pricing, financial forecasting and scheduling, and budgeting while directing government-compliant invoicing and accurate labor reporting processes.
• This role involves providing daily supervision of the Business Operations Staff and overseeing the creation and maintenance of program reporting mechanisms for each contract year.
• The specialist leads coordination efforts with customer agencies for all onboarding and security requirements, including security clearance documentation.
• As a senior team member, the specialist supervises the technical liaison functions between the company and federal agencies, guiding staff in maintaining comprehensive documentation of all contract activities.

Here’s What You Need:

• Must be able to obtain and maintain a Public Trust clearance
• 10 + years of experience supporting procurement, business operations, or contract management for a large civilian agency
• 10 + years of experience with Federal Acquisition Regulation (FAR) and government contracting provisions
• 10 + years of experience in federal business operations and contracts management
• 10 + years of supervisory experience in evaluations of procedures, processes, and systems; financial analysis and government-compliant invoicing; personnel security and onboarding processes with federal agencies
• 10 + years of experience directing task order changes and budget management
• 10 + years of experience overseeing analytical studies and report preparation with charts and graphs
• Bachelor's Degree
• This is a hybrid role based in Woodlawn, MD, with 40% onsite work

Bonus Points If You Have:

• Previous experience as a federal employee in contracting, security management, or business operations
• PMP (Project Management Professional) Certification
• Federal Acquisition Certification or similar credentials
• MBA or similar credentials
• Experience as a Contracting Officer or Contracting Specialist

#clearancejobs

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Nurse Paralegal position in our Washington D.C or Baltimore, Maryland office.

The Position

Wilson Elser's Washington D.C. Office seeks a Full Time Nurse Paralegal to join our expanding litigation team. This is an excellent opportunity for healthcare professionals seeking to expand their careers and who are interested in gaining fast-paced professional experience with a national law firm. Paralegal training will be provided if needed.

Key Responsibilities:

• Analyze and summarize medical records
• Create medical chronologies and narrative summaries of medical records
• Create billing record summaries in Excel
• Determine, prepare and organize materials needed for expert witness review
• Conduct investigative research on expert witnesses

Qualifications

• Licensed RN and Bachelor Degree Required
• Nurse Paralegal or Legal Nurse Consultant experience a plus, but paralegal training will be provided if needed
• Ability to quickly learn proprietary software systems and databases
• Strong written communication skills, including business writing and grammar
• Strong critical thinking skills
• Excellent organizational skills and a team player
• Ability to integrate into a fast-paced environment, manage deadlines and adapt to changing priorities to meet client needs
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)

ETCH is a startup commercializing a radically new and efficient decarbonization technology for the simultaneous greenhouse gas-free production of hydrogen and solid carbon from natural gas.  

The (Senior) Industrial Field Technician position at ETCH, INC will support day-to-day operations, maintenance, and continuous improvement of ETCH’s pilot reactor system. This role requires deep industrial experience and will take ownership of complex fabrication, mechanical systems, safety compliance, and procurement activities. In addition to hands-on technical work, this position mentors junior technicians and collaborates closely with engineering staff to advance reactor performance and reliability.

Primary Responsibilities include:

• Operations and System Monitoring
  • Operate, monitor, and troubleshoot the pilot reactor system and associated equipment, including the computer-based control system used to manage reactor operations.
  • Read and interpret P&IDs, equipment manuals, process flow diagrams, and safety procedures.
  • Identify and communicate process inefficiencies, equipment bottlenecks, and deviations affecting system performance or reliability, and drive continuous improvement efforts.
  • Collaborate with engineering staff to design, test, and implement control schemes for reactor operations and auxiliary systems.
• Fabrication and Rigging
  • Lead fabrication activities including structural and pipe welding
  • Perform metal fabrication tasks including cutting, grinding, fitting, and assembly of custom components to support reactor build-out and modifications.
  • Operate machine shop equipment including mills, lathes, drill presses, and angle grinders to fabricate or repair parts as needed.
  • Plan and execute rigging operations for moving and positioning heavy equipment, pressure vessels, and reactor components.
  • Select appropriate rigging hardware (slings, shackles, hoists, forklifts, cranes) and verify load ratings prior to lifts.
  • Ensure rigging activities comply with OSHA and site-specific safety requirements.
• Maintenance and Troubleshooting
  • Safely troubleshoot, maintain, and repair mechanical and electrical systems including valves, piping, pumps, motors, heat exchangers, and instrumentation.
  • Lead assembly and disassembly of reactor components; perform site upkeep and ensure the facility is maintained to industrial standards.
  • Execute Lockout/Tagout (LOTO) procedures and supervise contractor work to ensure compliance with safety protocols and applicable regulations.
  • Apply structured troubleshooting methodologies to diagnose and resolve equipment issues.
• Procurement and Parts Sourcing
  • Identify, evaluate, and establish relationships with local and regional suppliers for mechanical parts, raw materials, fabrication supplies, and consumables.
  • Source replacement parts and components for reactor systems, exercising sound engineering judgment on fit, form, and function for direct substitutions.
  • Manage inventory of spare parts, tools, and consumables; develop and maintain a stocking strategy aligned with equipment criticality.
• Safety and Documentation
  • Ensure safe handling and operation around hazardous materials including natural gas, hydrogen, hydrogen chloride, carbon powders, and metal salts.
  • Apply working knowledge of relevant industrial standards and regulations (OSHA, ASME, NFPA, EPA, DOT) to equipment operation, maintenance, and site activities.
  • Support safety and environmental compliance efforts by inspecting equipment and processes for adherence to applicable regulations.

Preferred qualifications:

• Experience with industrial chemical plants
• Minimum 5 years of hands-on industrial technician experience; 10+ years preferred
• Demonstrated welding proficiency (MIG, TIG, and/or stick); AWS certification or equivalent a strong plus.
• Experience with machining operations (lathe, mill, drill press) and general metal fabrication.
• Working knowledge of industrial rigging practices and safe lift planning.
• Experience with procurement activities: sourcing parts, working with suppliers, and managing spare parts inventory.
• Solid understanding of mechanical and electrical systems including valves, pumps, motors, instrumentation, and piping.
• Ability to read and interpret P&IDs, mechanical drawings, fabrication drawings, and equipment manuals.
• Familiarity with industrial safety standards and regulations (OSHA, ASME, NFPA, LOTO, confined space, etc.).
• Strong communication skills and proficiency with computer programs (Microsoft Office Suite).
• Must be able to work safely in industrial environments (temperature, humidity, noise, confined spaces, outdoor conditions).

The (Senior) Industrial Field Technician receives direction from Technical Operations Lead to guide daily duties. An ability to work independently as well as in a team environment toward timely execution of goals is required. This position will also require a flexible work schedule including the occasional third shift.

ETCH is committed to equal opportunity for its employees. To that end, ETCH does not discriminate on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristic. ETCH is committed to providing qualified individuals access to all employment programs, benefits and activities on the basis of demonstrated ability, performance and merit without regard to personal factors that are irrelevant to the program involved.

Compensation commensurate with relevant experience.

How This Role Makes a Difference

Position: Landscape Technician (Stormwater)
Location: White Marsh, MD
Compensation: $19.00 - $21.00 per hour, depending on experience
Schedule: Full Time, 40-55 hours per week (Monday-Friday, overtime opportunities)
Regional Travel: Required, typically 10 days per month (lodging and $55 per diem on travel days)

We’re hiring a Landscape Technician (Stormwater) to support the maintenance of stormwater infrastructure on commercial properties. This role is ideal for individuals with experience in landscaping, lawn care, construction, or groundskeeping, and for those who enjoy working outdoors and take pride in hands-on work!

Why you’ll love being on the Apex team: 

• Multiple Ways to Earn: Enjoy weekly pay, per diem, overtime opportunities, and performance-based annual raises.
• Comprehensive Benefits: Access subsidized medical, dental, and vision coverage, plus company-paid life insurance, optional disability plans, and a 401(k) with company match.
• Time Off: Receive 15 days of paid time off each year, along with 9 paid company holidays.
• Long-Term Career Opportunities: Build a lasting career with Apex, supported by tuition assistance and ongoing professional development.
• Purpose-Driven Work: Make a real difference by helping protect and improve water quality in your local communities.

What you’ll be doing:

• Routine landscape maintenance and light repairs of stormwater systems and infrastructure (retention ponds, detention basins, drainage ditches, stormwater grates, and other stormwater assets) 
• Perform mowing, weed-trimming, debris removal, ground maintenance and cleanup, light construction, and maintenance repairs for client properties. 
• Operate landscaping and light construction equipment. 
• Travel from the shop to client sites locally and regionally using the company truck. 10 days per month is typical (Monday-Friday).  

What we're looking for: 

• 1-2 years of experience with manual labor, outdoor experience preferred.
• Solid understanding of landscaping equipment and materials preferred.
• Willingness to travel locally and regionally required. 10 days per month is typical (Monday-Friday). 
• Due to DOT interstate transportation requirements, employees must meet the minimum requirement of 21 years of age.
• Valid driver's license, safe driving record, and a reliable method of transportation required.
• Candidates must pass a pre-employment background check, motor vehicle record check, and drug screening. We are a drug-free workplace.
• Ability to perform various physical tasks (i.e., bending, kneeling, pushing, pulling, lifting, etc.) and work in a variety of weather conditions. 

Interested in joining the stormwater team? Visit our website (https://apexcos.com/careers/) to apply today!

#zrapex

Position: Landscape Technician (Stormwater)
Location: White Marsh, MD 21162
Compensation: $19.00 - $21.00 per hour, depending on experience
Schedule: Full Time, 40-55 hours per week (Monday-Friday, overtime opportunities)
Regional Travel: Required, typically 10 days per month (lodging and $55 per diem on travel days)

We’re hiring a Landscape Technician (Stormwater) to support the maintenance of stormwater infrastructure on commercial properties. This role is ideal for individuals with experience in landscaping, lawn care, construction, or groundskeeping, and for those who enjoy working outdoors and take pride in hands-on work!

Why you’ll love being on the Apex team: 

• Multiple Ways to Earn: Enjoy weekly pay, per diem, overtime opportunities, and performance-based annual raises.
• Comprehensive Benefits: Access subsidized medical, dental, and vision coverage, plus company-paid life insurance, optional disability plans, and a 401(k) with company match.
• Time Off: Receive 15 days of paid time off each year, along with 9 paid company holidays.
• Long-Term Career Opportunities: Build a lasting career with Apex, supported by tuition assistance and ongoing professional development.
• Purpose-Driven Work: Make a real difference by helping protect and improve water quality in your local communities.

What you’ll be doing:

• Routine landscape maintenance and light repairs of stormwater systems and infrastructure (retention ponds, detention basins, drainage ditches, stormwater grates, and other stormwater assets) 
• Perform mowing, weed-trimming, debris removal, ground maintenance and cleanup, light construction, and maintenance repairs for client properties. 
• Operate landscaping and light construction equipment. 
• Travel from the shop to client sites locally and regionally using the company truck. 10 days per month is typical (Monday-Friday).  

What we're looking for: 

• 1-2 years of experience with manual labor, outdoor experience preferred.
• Solid understanding of landscaping equipment and materials preferred.
• Willingness to travel locally and regionally required. 10 days per month is typical (Monday-Friday). 
• Due to DOT interstate transportation requirements, employees must meet the minimum requirement of 21 years of age.
• Valid driver's license, safe driving record, and a reliable method of transportation required.
• Candidates must pass a pre-employment background check, motor vehicle record check, and drug screening. We are a drug-free workplace.
• Ability to perform various physical tasks (i.e., bending, kneeling, pushing, pulling, lifting, etc.) and work in a variety of weather conditions. 

Interested in joining the stormwater team? Visit our website (https://apexcos.com/careers/) to apply today!

At Midi Health, we're on a mission to revolutionize healthcare for women at midlife—to relieve their symptoms, support their wellbeing, and ensure they feel seen, heard, and cared for. Our care is personalized, evidence-based, and covered by insurance, making it more accessible to women across the country. Wherever they live. Whatever their health story.

We’re rapidly growing and looking for passionate full-time Nurse Practitioners to join our dedicated clinical team. You’ll help close the gender health gap by guiding women through perimenopause, menopause, and other midlife transitions with compassionate, evidence-based care.

🌟 Why Work With Midi? 

• Mission-Driven Impact: Join us in transforming healthcare for women in midlife—making a meaningful difference every day.
  
  
• Remote (U.S.–Based) Role with Structured Hours: Work fully remote from within the United States with patient-facing hours scheduled between 7:00 AM and 7:00 PM, adjusted by patient location and licensure. This is not a digital nomad role; work may not be performed while you are outside the United States.
• Continuous Learning: Access weekly clinical education to stay sharp and advance your expertise in women’s midlife health.
  
  
• Purposeful Visits: Our appointments provide you with time to listen, educate, and deliver personalized care that truly supports your patients.
  
  
• Technology + Clinical Support: Benefit from structured onboarding, user-friendly tech, and operational assistance—including elements of logistics, scheduling, and clinical operations—so you can focus on care without being on your own.
  
  
• Community of Care: Be part of a collaborative, respectful team passionate about women’s health and dedicated to your professional growth.

🎓 Qualifications

• Active, unrestricted, and unencumbered Nurse Practitioner license in at least one U.S. state.*Multiple state licenses are highly preferred.
• Prescriptive authority as a Nurse Practitioner.
• Active national board certification (FNP, WHNP, AGNP, or similar).
• Minimum 3 years of recent experience (within the last 5 years) practicing as a Nurse Practitioner in Primary Care, Women’s Health, or Gynecology.
• Ability to work independently and make sound clinical decisions.
• High proficiency and efficiency with technology (telehealth platforms, EMRs, communication tools).
• A strong passion for caring for women navigating menopause and midlife health transitions.

🩺 How Midi Works — and Why It’s Different

At Midi, you’ll practice with purpose in a virtual-first care model that puts women’s needs front and center:

• Quality visits, better conversations: Appointments designed to allow time to listen, educate, and personalize care.
• Evidence-based protocols: Trained in expert-developed clinical pathways combining hormonal therapy, lifestyle coaching, and medication when appropriate.
• Care beyond the screen: Patients receive labs, prescriptions, supplements, and referrals as needed—our platform makes it seamless.
• You’re never alone: Supported by a collaborative team of clinicians, care coordinators, and clinical leaders, with opportunities to grow and specialize over time.
• Meaningful specialty focus: Practice in women’s midlife health, a critically underserved area where you help close one of the most persistent gaps in care.
• Mission-aligned, patient-centered culture: Join a team dedicated to empathy, equity, and clinical excellence.

💼 What We Offer

• Compensation: $50-55/hour*, plus bonus potential
  *Final offers may vary within the posted range to account for geographical location.
• Desirable benefits package, including medical, dental and vision
• Paid time off for full time employees
• Clinician Professional Development allowance
• Full-time or part-time telehealth role
• Opportunity to participate in weekly accredited clinical education, often eligible to earn continuing education credit hours (CE)

#LI-BF1

Join us and be part of the movement changing women’s midlife healthcare for the better.

🎥 Learn More & Follow! ▶️ Youtube  🔗LinkedIn 📘Facebook 📸 Instagram 💃TikTok

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.

SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. 

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Psychiatry/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30lbs regularly
• Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.

SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. 

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Psychiatry/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30lbs regularly
• Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is currently searching for a Regional Business Director (RBD) to lead commercial activities for an assigned geography, establish a team of Account Managers, execute marketing strategies, and ensure a successful launch. The RBD will be primarily responsible for the supervision and leadership of an industry shaping, uniquely structured salesforce leveraging the use of a highly sophisticated digital infrastructure. All sales representatives will be aligned to geographical boundaries.  

The RBD is responsible for sales performance at a Region level and is expected to be a product champion and exhibit the business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. This is a cross-functional front-line leader role that will ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. The position is field-based and will require travel as needed to develop internal and external relationships.  

Job Responsibilities and Duties include, but are not limited to, the following:

• Responsible for supervising operations of the Region which includes: driving results, hiring and coaching, account manager development, performance management, and the assignment of key "priority" accounts within the medical community 
• Develop and implement strategic plans for the Region including the right balance of live/virtual interactions and the prioritization of efforts by the team 
• Plan, organize and drive performance to achieve the business potential of the region through coaching and influence of direct reports 
• Establish and maintain effective communication among all members of the Region across cross-channel stakeholders in the Accounts and Market Access team 
• Maintain required technical expertise in order to respond accurately to all questions regarding products, marketing, policies, and business-related issues from customers and account managers 
• Work with direct reports to understand and consistently execute established expectations. 
• Consistently exemplify the ability to help a SAM improve on their selling skills, product knowledge and capabilities needed for success through coaching and counsel. Lead by example through coaching direct reports both in live and virtual engagements. 
• Effectively plan and conduct plan of action and other meetings with members of the Region and Market Access teams  
• Develop and implement Region business plan, manage Region budget and overall responsibility for P&L at Region level in alignment with Regional and National expectations 
• Have a complete understanding of all relevant compliance laws, policies and processes and ensure actions of self and team are fully compliant 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• BA or BS required. Advanced degree preferred 
• 5 years or more of field leadership experience and/or payer account management and/or demonstrated sales success with increasing responsibility and organizational leadership 
• Previous pharmaceutical, biotech, or medical marketing/sales experience preferred with at least three to five years spent in a position with demonstrated 1st line leadership groups 
• Proven performance history in the ability to lead others to success through your coaching influence 
• Demonstrated experience delivering outstanding results and developing others to their potential  
• Proven track record in attracting and retaining top talent 
• Current or recent Psychiatry disease experience strongly preferred 
• Successful launch experience strongly preferred 
• Experience to strategize within teams using differential resources to reach business goals 
• Proven ability to run multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Must live within the territory’s geography 
• Comfortable with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal and presentation skills 

Salary & Benefits

The anticipated salary range for this role is $165,000 - $205,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

The Opportunity 

The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to drive comprehensive digital commerce success. You'll manage client relationships, develop integrated strategies, and mentor junior team members while directly impacting client ROI and company growth. 

What You Will Do: 

• Manage account portfolios and conduct strategic reviews across retail and media channels 

• Develop and execute integrated retail and media strategies to maximize ROI and retention 

• Analyze marketplace and media data to identify opportunities, recommend optimizations, and improve sales and margins 

• Define optimal media channel mix (Sponsored Ads, DSP, Video, etc.) and execute award-winning campaigns 

• Optimize product pages, metadata, and promotional strategy 

• Create data-driven presentations, budgets, forecasts, and biweekly reporting 

• Serve as a subject matter expert on eCommerce platforms and retail media 

• Educate clients on best practices and how retail and media tactics work together 

• Collaborate with Customer Success, Sales, and Product teams 

• Mentor junior team members and identify process improvements 

Who You Are: 

• 2-3+ years of eCommerce, client management, digital marketing, or data analysis experience 

• Strong background in paid search (PPC), DSP/programmatic activation, or multi-channel media strategy 

• Deep knowledge of eCommerce marketplaces and Amazon's advertising ecosystem 

• Advanced data analysis, Excel, and PowerPoint skills 

• Excellent communication and presentation abilities 

• Detail-oriented, solution-focused, and collaborative 

• Passionate about Commerce and retail media with ability to learn quickly and adapt 

The Opportunity 

The Commerce Specialist role offers the unique opportunity to join a program where you build your skillsets in both media and retail capabilities, to ensure a well-rounded Commerce individual to enable career development and acceleration. This role is an excellent opportunity for the analytically minded individual who’s curious, a self-starter, and eager to dig in and understand the opportunity these digital platforms offer.  

What You Will Do: 

This role will include learning both media and retail, to ensure strong foundations for your career with Flywheel. This develops capabilities in building and executing clients’ Commerce strategy, through understanding the different levers in detail that drive sales and share growth and bringing these levers together.  

From a media perspective, support Managers in helping our clients reach their retailer media goals through: 

• Campaign Management: Managing keyword / targeting selection, audience curation, campaign development, and optimum bid levels for clients on retail platforms 

• Campaign Reporting: Developing and managing daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns 

• Campaign Performance: Establishing key metric reports, tracking progress and trends, and effectively communicating campaign results and insights 

 From a retail perspective, support our Retail Managers with the following activities:  

• Product Optimization: Building and managing best-in-class Product Pages that drive optimal discoverability, traffic, and conversions 

• Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients 

Bringing and developing these two skills sets together will be fundamental in the success of this role. Across a Commerce approach, the following will also be a key part of the role:  

• Consumer Behavior: Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes 

• Business Analytics: Utilizing reporting dashboards and spreadsheets to extract and communicate insights that develop go-forward strategies for our clients 

• Commerce Trends: Monitoring industry news and platform changes, flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action  

Who You Are: 

• Experience in digital sales or media, on either the brand, retailer, or agency side, a big plus 

• Detail oriented, good project management and organizational skills with the ability to work within tight deadlines 

• Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems 

• Comfortable in analyzing dashboards and utilizing spreadsheets with mastery of basic excel formulas - pivot tables should be second nature and you can VLOOKUP in your sleep  

• Great communication and interpersonal skills, collaborator, and outstanding communication and presentation skills Innovative, scrappy, and independent thinker with the ability to use data to influence decisions 

• Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done 

• Sense of ownership complemented by strong organization and project management skills to meet deadlines 

• Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients