As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Be Doing:

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets
  
  

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring:

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Preferred Qualifications:

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

#LI-Remote

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

As a SysOps engineer within .Monks, you will be responsible for the maintenance, configuration, and ongoing operation of computer systems and cloud platforms. Working as part of the SysOps IT team, your observations and input will help drive the evolution of tech administration within our company as we look to establish stronger policies, more security, better organization, and enhanced efficiency. As the IT, and especially AI needs of the company continue to grow, you will have the opportunity to learn new technologies and propose projects. Automating IT tasks will be a focus. 

This role is well-suited for those who are self-sufficient, dependable, looking for new challenges, and are interested in expanding their skillset.

Responsibilities will include:

• Monitoring & Optimization: Use system-agnostic monitoring tools to monitor system health and performance metrics, proactively identifying and resolving issues to prevent downtime.
• Automation: Use scripting languages (e.g., Python, Bash) and Infrastructure as Code (IaC) tools to automate operational tasks and deployment processes.
• Security & Compliance: Implement security measures and best practices to protect data and systems, ensuring compliance with federal or industry standards.
• Maintenance & Support: Handle routine system maintenance, software upgrades, kernel patching, and incident management.
• Disaster Recovery: Manage backups, recovery tests, and business continuity plans to maintain high availability.
• Collaboration: Work closely with InfoSec, Networking and general IT support teams.

Qualifications/Background Sought: 

• Typically 4-6+ years in systems administration or a similar operational role.
• Experience running audits/reports and presenting findings.
• Familiarity with at least one scripting language
• Experience in admin consoles of modern platforms; ideal technical knowledge includes administration experience with some of the following:
• Cloud-Based Business Platforms: Atlassian, Google Workspace, Slack Enterprise Grid, Microsoft365/Azure.
• OS: Windows server, Linux
• Networking Hardware: Fortinet, Ubiquiti
• Identity & Endpoint Management with OneLogin, Jamf, Intune, and A1.
• Bonus points for experience with automation or APIs
• Flexibility in working hours
• Exhibits patience and resilience under pressure
• Detail-oriented and strong organizational skills
• Strong verbal & written communication skills
• Self-sufficient, proactive, and ready for a challenge
• Strong problem-solving and critical thinking abilities.
• Ability to work under pressure and adapt quickly to new technologies.

#LI-PP1

This position is with Explore, one of the brands under Manifest Global, which also includes Cialfo, BridgeU and Kaaiser. 

What This Role Is

Every year, universities across the world spend significant budget trying to reach the right international students. They run fairs, buy lists, work with agents, invest in digital campaigns. Most of them have a reasonable sense of where their international students come from. Very few have a clear picture of why. Which counsellors recommended them. Which platforms surfaced their programmes. Which moments in a student's journey actually shaped the decision to apply.

Explore was built to change that. Launched in 2025 as Manifest Global's university-facing platform, Explore gives institutions direct access to the largest global network of high school counsellors and students in the world, built on the combined reach of Cialfo and BridgeU across 1,750+ K12 schools in Asia-Pacific, the UK, Europe, the Middle East, and beyond. Universities use Explore to run targeted outreach campaigns, engage students earlier in their decision journey, and understand what's actually driving their international recruitment pipeline.

The platform is live. The university partner base is growing. The commercial model is being actively built. And the marketing function that drives Explore's growth, shapes how universities understand the product, and delivers the student engagement campaigns that make the platform valuable, doesn't yet exist at the scale or quality it needs to.

That's what this role builds.

The Head of Marketing, Explore owns two things simultaneously: growing Explore's university partner base through B2B marketing, and delivering high-quality student marketing campaigns to universities through the Cialfo and BridgeU network. Both matter commercially. Both require someone who can think strategically, build systems, and connect marketing activity directly to revenue outcomes. You'll report to the COO and operate with significant autonomy across a genuinely new product at a consequential stage of its growth.

What Makes This Role Different

Most marketing leadership roles in the university sector sit inside a single institution or a single channel. This one sits at the centre of a platform that connects hundreds of university partners to the largest K12 counsellor and student network in the world. The scale of what's possible from this seat is unusual.

Explore also has something most university marketing platforms don't: a genuine data and intelligence layer. The counsellor relationships, the student engagement data, and the platform infrastructure built across Cialfo and BridgeU give Explore the ability to offer universities insight into their international recruitment pipeline that no agent, fair, or outreach platform can match. The marketing function that communicates that clearly, to the right university buyers, in language that makes them act, is one of the most important things Explore can build right now.

The broader international education market is contracting. Explore is growing. Universities that are serious about their international recruitment strategy are looking for partners that offer more than volume. This is the right moment to be building the marketing function that makes Explore that partner, at scale.

What You Own

University growth and market expansion

• Own Explore's B2B marketing strategy globally, with clear accountability for university acquisition pipeline, conversion, and marketing's contribution to revenue
• Build positioning, narratives, and go-to-market approaches that make the Explore value proposition land with university international offices, recruitment teams, and senior leadership
• Lead integrated campaigns across content, events, partnerships, thought leadership, and digital channels, with a clear view of what each channel is for and what it needs to produce
• Partner closely with the commercial team to ensure marketing is generating the right pipeline and that the conversation between marketing and sales is tight enough to actually improve conversion
• Use AI to accelerate campaign production, improve targeting, and scale what the team can do without proportionally scaling headcount. Build the team's fluency with these tools as a core capability, not an afterthought

Student marketing campaign delivery

• Lead the planning, execution, and optimisation of university marketing campaigns delivered to students across Cialfo and BridgeU's network of 1,750+ schools
• Build scalable systems for campaign planning, delivery, reporting, and optimisation that can handle a growing university partner base without degrading quality
• Ensure every campaign delivered to students is genuinely engaging, operationally clean, and producing measurable outcomes for university partners
• Act as a strategic partner to universities on their student engagement strategy, not just a delivery function. The universities that trust Explore most are the ones who see the marketing team as an extension of their own recruitment capability

Brand and thought leadership

• Build Explore's brand reputation in the higher education market, establishing it as the platform that serious institutions choose when they want to understand and improve their international recruitment strategy
• Develop thought leadership content and institutional storytelling that speaks to the structural shifts happening in international student recruitment and positions Explore as the platform built for where the market is going
• Drive Explore's visibility at major higher education conferences, associations, and industry events across the UK, Europe, Asia-Pacific, and beyond

Team leadership and operations

• Build and lead a marketing team across growth, campaign delivery, content, and operations, with a culture of ownership and high standards
• Hire well, develop second-line leaders, and build a function that operates with enough infrastructure and accountability that it doesn't depend on you being in every decision
• Align the marketing function closely with revenue, product, and operations so that the team is working on the things that actually move the business forward

What Success Looks Like

The markers below reflect where Explore's marketing function is today. The product is new, the partner base is growing, and the commercial model is still being shaped. We'll calibrate the specifics once you're in the seat. These are directional, not fixed.

You'll start by building a thorough picture of the current state: what the university acquisition pipeline looks like, how campaign delivery is working, where the brand is strong and where it isn't, and what the highest-leverage marketing investments are. You'll have a clear view on where to move first.

From there, the marketing function will be measurably more connected to revenue. University acquisition campaigns will be generating better pipeline. Campaign delivery for university partners will be more scalable and more consistently excellent. The Explore brand will be better known among the university buyers that matter.

Over time, Explore will be recognised as the platform that understands international student recruitment better than anyone else in the market, and the marketing function will have played a material role in making that true. Universities that came in uncertain about the product will be renewing and expanding because the value is visible and the marketing function helped them see it.

The specifics will be calibrated once you're in the role. The direction won't change.

What You Bring

You have significant experience in marketing leadership, with a track record that spans B2B growth marketing, campaign operations, or integrated marketing in a platform, SaaS, EdTech, or higher education context. You've built marketing functions before, not just contributed to them. You know what it takes to design the systems, hire the team, and hold the commercial accountability simultaneously.

You're genuinely commercially driven. You've been accountable for pipeline and revenue contribution, not just brand metrics and engagement rates. You can sit in a commercial review and speak about marketing's role in revenue in terms that a sales leader finds credible and that a CFO finds useful.

You understand the higher education sector well enough to speak its language and challenge its assumptions. You know how university international offices make decisions, what they value in a platform partner, and what it takes to move from a trial to a long-term relationship. You've worked with institutional buyers before and you know the difference between a conversation that's going somewhere and one that isn't.

You're genuinely open about AI as a marketing tool. You've used it seriously, you have a view on where it creates real leverage and where it produces mediocre output at speed, and you advocate for adoption because you've seen what it enables. You can build a team that uses AI with judgment.

You're comfortable with the ambiguity that comes with a new product at a growth stage. Explore is being built now. The playbook isn't finished. The person who thrives in this role finds that energising rather than unsettling.

Most importantly, you read about what Explore is building and thought: I understand exactly what universities need from this and I know how to build the marketing function that delivers it. That's who this role is for.

Why Manifest

Manifest Global is building the infrastructure for global human capital mobility, connecting students, schools, universities, and employers across 50+ countries. Our portfolio spans Cialfo (AI-powered college counselling, 2,000+ schools), BridgeU (university guidance for international schools globally), Kaaiser (trusted study abroad counselling since 1997 across India and Southeast Asia), and Explore (AI-powered university outreach platform). Together, we move talent across borders at scale. $700B flows annually in remittances from migrant workers. 85M workers will be missing from developed economies by 2030. We're building the operating system that changes that. $80M raised. Still early.

For this role specifically, Explore sits at the point where the Manifest ecosystem meets the university market. The counsellor network, the student data, the K12 platform reach: all of it becomes commercially valuable to universities through Explore. The marketing function that makes that value visible, credible, and compelling is one of the most important things Explore can build right now. The person who builds it from this seat will have shaped how one of the most significant new products in international education marketing goes to market.

Explore is part of Manifest Global, a multi-brand group building the infrastructure for global human capital mobility, operating across 50+ countries with $80M raised from Tiger Global, SIG, and Square Peg.

About Manifest Global

Manifest Global is building the infrastructure for global human capital mobility -connecting students, schools, universities, and employers across 50+ countries. Our portfolio spans Cialfo (AI-powered college counseling, 2,000+ schools), BridgeU (university guidance for international schools globally), Kaaiser (trusted study abroad counseling across India and Southeast Asia), and Explore (AI-powered university outreach, 1,000+ university partners). Together, we move talent across borders at scale. $80M raised. Still early.

About This Role

Manifest Global operates four brands across 50+ countries, generating data across thousands of schools, hundreds of thousands of students, and 1,000+ university partners. Counselor behaviour, student application journeys, university conversion rates, placement outcomes, attribution revenue - it's all there. The data exists. The question is whether the infrastructure around it is good enough to make it useful.

Right now, the data platform works. Pipelines run, the warehouse holds data, the BI layer surfaces reports. But Manifest is growing - new brands, new markets, new activation use cases - and the infrastructure needs to scale with it. There are pipelines that need to be more reliable. Transformation logic that needs to be cleaner. Warehouse design that needs to handle more volume without degrading performance. And an activation layer - reverse ETL, operational analytics, data flowing into the tools the business actually uses - that is still being built.

As a Senior Data Engineer, you will own significant parts of the data platform end to end - ingestion, transformation, warehouse, activation - and you will be one of the people who determines whether Manifest's data infrastructure is a genuine competitive advantage or a persistent constraint. You will work closely with Principal Engineers, Product, and business stakeholders across all four brands, and you will be expected to operate with the ownership and judgment of someone who has built production-grade data systems before.

What makes this role different: Manifest has real data - cross-brand, multi-geography, commercially significant data. The stack is modern: Snowflake, dbt, Hevo, Airtable, Metabase. The problems are real. And when the data infrastructure surfaces the right insight, it changes a decision that affects real students and real institutions.

AI is central to how we build: This isn't just a data engineering role - it is a role where you will actively design and build AI infrastructure that accelerates the team's own development velocity. We use Snowflake Cortex AI with Claude in our daily engineering workflow - for debugging, RCA, query optimisation, and pipeline analysis. We have already cut root cause analysis time. The next step is embedding AI deeper: automated ticket handling, intelligent monitoring, and AI-assisted development tooling that lets the team move faster without sacrificing reliability.

What You Will Own

1. AI Infrastructure for Data Engineering

• Design and build AI-assisted development tooling - LLM-powered code generation for dbt models, SQL transformations, and pipeline scaffolding that dramatically reduces time-to-production for new data assets
• Build intelligent data quality and anomaly detection systems - AI-driven monitoring that learns normal patterns across pipelines and surfaces anomalies before they propagate downstream, replacing manual threshold-based alerting
• Implement AI-augmented data cataloguing and lineage - automated documentation generation, schema understanding, and semantic tagging so engineers spend less time writing docs and more time building
• Develop AI-powered pipeline debugging and root cause analysis - tooling that diagnoses failures, traces impact through the DAG, and proposes fixes rather than requiring engineers to trace failures manually
• Build and maintain the infrastructure that supports AI features - vector stores, embedding pipelines, retrieval layers, and model serving infrastructure that powers AI capabilities across Cialfo, BridgeU, and Explore
• Evaluate and adopt emerging AI developer tools - stay ahead of how AI tooling (Claude, Cortex AI, GitHub Copilot, LLM APIs) can be embedded into the team's workflow to shorten feedback loops and accelerate feature delivery

2. Data Warehouse Design, Cost & Maintenance

• Own significant portions of the Snowflake data warehouse - schema design, performance optimisation, and the integrity of the data models that the rest of the stack depends on
• Apply strong data warehousing methodologies: dimensional modelling, layered transformation logic, clear separation between raw, staged, and served layers
• Design and build cross-brand data primitives - shared, canonical data layers for K12, Student, University, and Application data that work consistently across Cialfo, BridgeU, and Kaaiser. This is active work and a critical foundation for the multi-brand data platform
• Own Snowflake cost optimisation - monitor warehouse spend, identify high-cost queries and sync jobs, right-size warehouse configurations, and drive measurable reductions in monthly compute spend.
• Ensure the warehouse handles increasing data volumes from across all four brands without degrading query performance or downstream reliability

3. ETL/ELT Pipelines, Scheduling & Transformation Logic

• Design, build, and maintain production-grade data pipelines - ingestion via Hevo or similar, transformation via dbt, SQL-based logic that is clean, documented, and maintainable
• Design and manage Snowflake Task DAGs - build and maintain dependency-chained task graphs for ingestion, LLM processing, and sync workflows. Understand how to structure root tasks, child tasks, CRON scheduling, warehouse assignment, and failure isolation so pipelines don't cascade-fail
• Own Airtable as an operational data layer - manage Snowflake-to-Airtable and Airtable-to-Snowflake sync workflows, including the SNOWFLAKE_TO_AIRTABLE_TABLELIST sync config, upsert logic, incremental filters, and sync cost optimisation. Airtable is both a key data source and a reporting destination across brands
• Build and own reverse ETL workflows that activate warehouse data into operational tools - getting the right data into the hands of the teams that need it, not just into dashboards
• Take full ownership of pipeline failures: root cause identification, fix, downstream impact analysis, and prevention - not just resolution

4. Data Quality & Reliability

• Define and enforce data quality standards across datasets you own - automated validations, delta checks, row counts, time-based monitoring
• Build monitoring and alerting that surfaces problems before they reach the business
• Document data lineage, transformation assumptions, and technical decisions so the platform is understandable and maintainable as the team grows

5. BI Platform & Reporting

• Maintain and enhance the existing BI layer - Metabase and build reporting interfaces that non-technical stakeholders can actually use
• Collaborate with Product and Analytics teams to translate business needs into reliable technical solutions
• Communicate clearly across all four brands - be the person who can explain a data problem in business terms and a business problem in data terms

What Success Looks Like

You'll start by building a complete picture of the current state - which pipelines are fragile, where data quality is inconsistent, what the highest-impact improvements look like, and where activation use cases aren't yet built. You will have a point of view on where to move first.

From there, the infrastructure will be measurably more reliable. Pipelines that were breaking will run consistently. Data quality issues will be caught early or prevented entirely. The BI layer will be getting used - not just maintained.

Over time, the data platform will be something the business genuinely relies on - fast enough to support the pace of growth, reliable enough that data consumers trust what they are looking at, and built in a way that the next engineer who joins can understand and extend without starting from scratch.

About You

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field - or equivalent practical experience

Experience

• 5+ years building and maintaining production-grade data pipelines and data warehouses - not prototypes, but systems that real business decisions depend on
• Strong experience architecting and implementing large-scale business intelligence solutions
• Strong experience in data warehouse design and advanced SQL
• Hands-on experience with the modern data stack: Snowflake (or equivalent cloud warehouse), dbt, Hevo or Airbyte or similar
• Advanced SQL proficiency: CTEs, window functions, QUALIFY, query optimisation, and understanding the difference between SQL that works and SQL that scales
• Experience with Snowflake-native features: Task DAGs, Dynamic Tables, Snowflake Cortex AI, AI_COMPLETE, warehouse sizing, and query profiling
• Experience with Airtable as an operational data layer - syncing data between Snowflake and Airtable, managing upsert logic, and keeping sync costs low
• Experience owning Snowflake cost monitoring and optimisation - identifying expensive queries, bloated sync jobs, and warehouse over-provisioning
• Experience with user-facing BI tools: Metabase, Looker, or similar
• Experience working in agile, ticket-based workflows (Jira)
• Experience building or integrating AI/LLM tooling into data engineering workflows - specifically Snowflake Cortex AI, or LLM APIs (OpenAI, Anthropic, etc.) for structured data tasks, fuzzy matching, or pipeline automation
• Familiarity with vector databases, embedding pipelines, or retrieval-augmented generation (RAG) infrastructure is a strong plus
• Exposure to MLOps or AI infrastructure patterns - model serving, feature stores, or AI monitoring - is an advantage

Skills & Qualities

• You take ownership of reliability. When a pipeline fails, you don't just fix the immediate problem - you understand why it happened, what it affected downstream, and what needs to change so it doesn't happen again
• You communicate clearly with non-technical stakeholders. You've sat in a requirements conversation with a commercial or product team, understood what they were actually asking for, and built something that answered the real question
• You document your work well enough that someone else could maintain it - data lineage, transformation assumptions, technical decisions
• Comfortable working in a multi-brand, multi-stakeholder environment where data problems span different systems, teams, and geographies
• Strong problem-solving skills and attention to detail
• Ability to hold multiple priorities simultaneously and make good judgments about what to work on first
• You're genuinely excited about AI as a force multiplier for engineering teams - you actively use AI tools in your own workflow and have a point of view on how they can make data teams faster without sacrificing reliability

Why Manifest

We're building the infrastructure for global human capital mobility - the rails that move students, schools, universities, and employers across 50+ countries. Cialfo is in 2,000+ schools. Explore is trusted by 1,000+ universities. BridgeU runs across the UK, Europe, and the Middle East. Kaaiser has guided students across India and Southeast Asia since 1997.

The opportunity is real. $700B flows annually in remittances from migrant workers. 85M workers will be missing from developed economies by 2030. We're building the operating system that changes that.

$80M raised from Tiger Global, SIG, and Square Peg. Still early.

The team has already built the infrastructure for AI-native engineering - shared conventions, a live skills library, AI-assisted workflows across engineering, QE, product, and design. Saige is in production. Explore's AI capabilities are in production. This isn't an aspiration we're hiring you to bring to life. It's an operating system we're hiring you to extend, scale, and make permanent.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo and BridgeU, one of the brands under Manifest Global, which also includes Explore and Kaaiser. 

About This Role

We are looking for a Senior Marketing Manager to own both go-to-market strategy and pipeline generation for the Cialfo and BridgeU K12 platform. This is a high-ownership, hands-on role that combines the strategic depth of a Product Marketing Lead with the execution rigour of a Demand Generation Lead.

You will own product positioning, messaging, competitive intelligence, and voice of the customer — while simultaneously driving pipeline across web, digital, lifecycle, events, social, and ABM. You will be the strategic link between what we build and how the market receives it, and you will own the campaign engine that converts that positioning into revenue.

You will use AI tools natively across the entire marketing lifecycle — from audience research and brief generation through to creative production, performance analysis, and reporting — and you will operate as a true partner to the K12 Sales team, owning MQL quality, the handoff process, and pipeline SLAs.

This role is based in Delhi, India and reports into the Head of Marketing, K12. This is an Individual Contributor role to begin with, with an opportunity to build and scale a team as the business grows.

What You Will Be Doing

Product Positioning & Messaging

• Build and own positioning, naming, and messaging frameworks for K12 product launches.
• Develop and maintain ICP definitions and buyer personas across K12 audience segments — schools, counselors, students, and parents — across different markets.
• Ensure messaging is regionally calibrated and relevant; what lands in LATAM needs a different frame in India or the Middle East.
• Partner with UX to align in-product messaging and onboarding flows.

Go-to-Market Execution

• Lead end-to-end GTM planning — from positioning through channel execution to adoption measurement.
• Drive feature adoption through in-product channels (email, push, in-app) coordinated with lifecycle triggers.
• Train internal stakeholders on every launch — Sales, CX, and leadership as a core GTM deliverable.
• Use AI tools to accelerate GTM output: content production, personalisation, testing, and reporting.

Pipeline Ownership & Demand Generation

• Own pipeline generation across all channels — digital, email, lifecycle, social, events, and ABM — fully attributed to revenue.
• Drive MQL volume and conversion rates across the K12 websites (Cialfo and BridgeU) and campaign channels.
• Manage pipeline efficiency from first touch to SQL handoff with clear SLA accountability to the Sales team.
• Set and track demand gen KPIs: MQL volume, cost per MQL, MQL-to-SQL conversion rate, pipeline contribution, and channel ROI.

Full-Funnel Campaign Execution

• Design and execute integrated campaigns across web, lifecycle email, social, events, content, and ABM.
• Own the campaign calendar, prioritising by pipeline impact and coordinating across channels for consistent messaging and timing.
• Manage external vendors and hold them accountable to performance targets, briefs, and delivery timelines.
• Build scalable campaign processes that enable faster execution and consistent cross-channel measurement.
• Run hypothesis-driven A/B tests across every channel — landing pages, email subject lines, ad creative, CTAs — and act on results fast.

Sales & CX Enablement

• Build and own the K12 enablement library: pitch decks, one-pagers, objection handling guides, battlecards, and demo talk tracks.
• Run regular enablement sessions with global Sales and CX teams.
• Partner with CX on customer success stories and reference content tied to specific product use cases.

Lifecycle & Email Marketing

• Own the full lifecycle marketing programme from first touch nurture through to re-engagement across the K12 audience of school leaders, administrators, and counselors.
• Design and manage automated workflows in HubSpot that move leads through the funnel and surface high-intent signals for Sales.
• Segment audiences by persona, behaviour, and funnel stage to deliver relevant messaging at the right moment.
• Monitor and improve lifecycle metrics: open rates, click-through rates, nurture-to-MQL conversion, and unsubscribe rates.

Voice of the Customer (VoC)

• Own Cialfo's structured VoC program for K12 — regular interviews and feedback loops with schools, counselors, and students across key markets.
• Synthesise qualitative and quantitative signals into actionable insights for Product, UX, and leadership.
• Build and maintain a VoC repository so customer language, pain points, and unmet needs are systematically captured and accessible.
• Run advisory panels or user research sprints in partnership with Product to inform the roadmap.

Win/Loss & Competitive Intelligence

• Own the win/loss program — conduct regular interviews with won and lost opportunities, synthesise findings, and present to Product, Sales, and leadership quarterly.
• Build and maintain competitive intelligence: monitor the landscape, develop battlecards, and keep Sales and CX equipped to win.
• Feed competitive and customer insights back into positioning and product feedback loops.

Social Demand Generation

• Run social as a demand gen channel — not just brand awareness — with a focus on generating engagement, traffic, and leads from LinkedIn and other relevant platforms.
• Build and manage social campaigns targeting school decision-makers across global markets.
• Collaborate with content and brand to ensure social creative is optimised for conversion, not just reach.

Website & Conversion Optimisation

• Own the Cialfo K12 website end to end — performance, conversion optimisation, lead capture, and user experience.
• Implement and monitor UTM tracking, campaign attribution, and accurate data capture across all entry points.
• Run continuous experiments on landing pages, forms, and conversion flows to improve MQL volume.

Sales Partnership & ABM

• Operate as a genuine partner to the K12 Sales org — attend pipeline reviews, understand deal velocity, and align demand gen programmes to Sales priorities.
• Own the MQL-to-SQL handoff process: lead scoring, SLA compliance, follow-up timelines, and lead quality feedback loops.
• Build and execute Account-Based Marketing programmes targeting priority school accounts across key markets.

AI-Powered Marketing Operations

• Use AI tools natively across the entire marketing lifecycle — from audience research, brief generation, and GTM planning through to creative production, performance analysis, and reporting.
• Use AI-assisted tools to design ad creative, write and test email copy, build landing page variants, and produce campaign reports faster than traditional workflows allow.
• Proactively evaluate and adopt new AI tools that improve campaign velocity, personalisation, or measurement accuracy.

Reporting & Optimisation

• Build and maintain dashboards tracking pipeline contribution, channel performance, funnel metrics, and campaign ROI.
• Report to the Head of Marketing, K12 on a regular cadence — with clear, data-driven recommendations.
• Translate campaign performance into budget reallocation decisions and channel prioritisation recommendations.

Cross-functional Collaboration

• Embed with Product Management throughout the development cycle — from discovery through launch.
• Be the voice of the customer for product and engineering teams.
• Engage global CX and Sales teams across multiple countries to gather insights and drive regional relevance.

About You

• Qualifications
  • Bachelor's or Postgraduate degree in Marketing, Business, Communications, or a related field.
• Experience & Skills
  • 6-8 years of marketing experience in a B2B or B2B2C organisation, with meaningful depth across both demand generation and product marketing.
  • Proven ownership of pipeline from web, digital, lifecycle, events, and other channels — with clear revenue attribution and a track record of improving funnel metrics over time.
  • Demonstrated track record of owning product positioning, messaging, and launches across B2B products.
  • Strong understanding of the B2B funnel: MQLs, SQLs, pipeline stages, SLA management, and what it means to be a genuine partner to a Sales org.
  • Experience with ABM strategy and execution targeting institutional or enterprise buyers.
  • Experience running VoC programmes — structured customer research, interviews, or advisory panels that influenced product or positioning decisions.
  • Hands-on experience with a win/loss analysis programme — not just contributing to one, but shaping how it works.
  • Experience building Sales enablement programmes — training and structured rhythms, not just collateral.
  • Hands-on experience running campaigns across web, paid digital, lifecycle/email, and social. Comfortable owning multiple channels simultaneously.
  • Strong analytical skills — comfortable with attribution modelling, CRM data, dashboard building, and translating funnel insights into clear campaign and budget decisions.
  • Experience owning a B2B website — CMS management, lead capture optimisation, and working with UTMs and tracking logic to ensure all traffic is measurable.
  • Deep proficiency in HubSpot workflows, lifecycle stages, lead scoring, automation, attribution, and reporting.
  • Demonstrated use of AI tools in day-to-day marketing work — for planning, creative, copy, performance analysis, or reporting.
  • Experience launching products in India, South East Asia, China, Australia, or similar markets.
  • Proven ability to lead cross-functional work — aligning with Sales, Content, Product, and external agencies to execute campaigns and drive shared pipeline goals.
• Qualities
  • You are a hands-on operator. You don't just strategise — you build and execute across every channel.
  • You think in customer language — you can take a complex feature and turn it into a message a buyer or school counselor could resonate with.
  • You are a genuine Sales partner — you understand pipeline, speak in revenue terms, and take MQL quality personally.
  • You are the connective tissue between Product, Sales, CX, and UX — aligning people across functions and time zones without needing a title to do it.
  • You are AI-native. You reach for AI tools first and use them to move faster, not as a novelty.
  • You are a natural experimenter — you A/B test instinctively and always run campaigns with a clear hypothesis.
  • You are a strong lifecycle thinker — you understand how to move an audience through a funnel, not just generate top-of-funnel noise.
  • You are data-driven: product adoption metrics, VoC findings, win/loss patterns, and campaign performance all inform how you work.
  • You are equally comfortable at strategic and executional levels — you write the strategy and then go execute it yourself.
  • You are organised and detail-oriented across tracking, attribution, tagging, and reporting.
  • You thrive in fast-paced, high-ownership environments and can manage multiple campaigns simultaneously.
  • You have genuine curiosity about the K12 education space — the counselor workflow, the student journey, and the institutional buying process.

Rhombus Power India is purposefully transforming the nation’s defense and national security enterprises with Guardian, its Artificial Intelligence platform for strategic, operational, and tactical decision-making at the speed of relevance.

We are looking for people who are driven by a sense of purpose. In this role, you will serve as a Data Engineer to solve our customer’s uniquely complex problems. We expect you to be a systems-level thinker and a real doer. You will excel in this role if you are hungry to make a difference and are intellectually bold. And we sure hope that you smile when you hear our clients say, “If we can dream it, Rhombus can do it.”

Come join our cross-disciplinary and world-class team of technologists who are working hard every day to deliver game-changing solutions to transform national security.

Location

New Delhi, India

Job Description

Rhombus’ Data Engineers are instrumental in designing and implementing data engineering activities on topical, mission-driven projects that inform our national security agenda. They analyze, build, and maintain our organization’s data infrastructure and processing systems. As a Data Engineer, you’ll perform various code development and query needs for integration with new and existing applications, dashboards and machine learning pipelines. You’ll work cross functionally with other departments and utilize your skills at all stages of the analytics pipeline to create results that drive business values and customer success! You’ll be asked to travel to client sites where you’ll engage and collaborate directly with the client to discuss data pipelines, solutioning, and to ensure a strong client connection.

Responsibilities:

• Develop code using various programming and scripting languages to automate data ingestion and improve data management processes.
• Architect data repositories, stand up data platforms and develop data pipelines for ingestion, transformation, and aggregation.
• Review existing architecture, data strategy, and improve processes for data governance, data quality, and metadata management.
• Extract and analyze raw data from multiple data sources via APIs, SQL Stored Procedures, or Python scripts.
• Ability to develop scripts and programs for converting various types of data into usable formats and support project team to scale, monitor and operate data platforms.
• Collaborate with a multi-disciplinary team of analysts, data scientists, data engineers, developers, and data consumers in a fast-paced, agile environment.
• You’ll use your experience in analytical exploration and data examination while you manage the assessment, design, building, and maintenance of scalable platforms for clients.
• Communicate project status and results to various levels of leadership.

Qualifications:

• A Bachelor’s degree in Data Analytics, Computer Science, Computer Engineering, Information Systems/Sciences, or other relevant area (or equivalent experience) and at least 1 year of professional experience, or a Master’s degree with strong academic project experience.
• Experience with 1 or more programming and scripting languages, with a strong focus on Python, Pandas and Numpy. Other languages include: Shell, PERL, Java, C/C++/C#, Scala, etc.
• Experience with 1 or more of the following relational, noSQL and/or file based storage (e.g. MYSQL, MongoDB, SQL Server, Oracle, Postgres, Hbase, DynamoDB, etc.)
• Experience building and maintaining ETL data pipelines
• Experience with software development life cycle including testing, documenting, delivery and support
• Working knowledge of AWS/cloud technologies
• Experience using query optimization as well as data modeling techniques.
• Familiarity with machine learning frameworks (such as TensorFlow, Scikit-Learn, etc.)

Personal Qualities:

• Ability to contextualize data as it relates to Rhombus’ vision. We want someone who can understand the “why” and “so what”, and not just the “how”. Our Data Engineers help us transmit the enthusiasm we have around the data work to the individuals doing that work.
• Must have strong problem-solving skills and demonstrated excellent oral and written communication skills.
• We’re seeking folks with strong intellectual curiosity and creativity, with an ability and willingness to learn new skills and apply novel solutions to problems.
• Comfort in a fast-paced start-up environment is crucial, with the ability to consistently revise your approach in response to new information, and to be flexible and adaptive.

The Role

The Senior Solutions Engineer at Rhombus Power is an experienced technical leader responsible for driving the architecture and deployment of our most complex AI-powered solutions. You will leverage significant previous solutions engineering experience to solve global business and national security challenges. This role requires a seasoned software generalist capable of operating independently to deliver production-grade code across the full stack (DevOps, frontend, and backend) while serving as a trusted technical advisor to senior customer stakeholders. You will bring effective, real-world solutions to life for our biggest clients.

Responsibilities

• Lead the technical architecture, design, and implementation phases of large-scale AI solution deployments with strategic national security partners.
• Act as the subject matter expert on all Rhombus Power products and technologies, providing deep technical consultation to influence partner strategy and optimize solution effectiveness.
• Be a highly autonomous software generalist, quickly developing, iterating, and deploying high-quality, full-stack code (DevOps, backend systems, and sophisticated frontend UIs) to meet evolving mission needs.
• Mentor and provide technical guidance to junior Solutions Engineers, fostering best practices for coding, integration, and customer engagement.
• Work closely with Rhombus Power Product Managers and Engineering teams to synthesize complex customer requirements and directly influence the development of new products and platform features.
• Lead complex troubleshooting efforts and technical deep dives to ensure system reliability and performance in mission-critical environments.
• Travel to customer sites for deployment leadership, high-level technical consultation, and operational oversight.

Qualifications

• A minimum of 7 years of total professional work experience in software engineering, technical consulting, or a related field.
• Significant previous experience (3+ years preferred) in a Solutions Engineering, Forward Deployed Engineering, or similar customer-embedded role, focusing on complex enterprise software.
• Expert-level command as a software generalist, capable of architecting and implementing solutions across the technology stack (DevOps, backend, and frontend).
• Deep proficiency in modern programming languages, cloud technologies (e.g., AWS, Azure, GCP), data pipelines, and security best practices.
• Experience with Linux/Unix systems and system administration
• Proven ability to lead technical discussions, manage complex stakeholder relationships, and drive major projects to successful completion in fast-paced environments.
• Exceptional problem-solving skills and the capacity to translate high-level mission objectives into concrete, technical solutions.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience.

The Role

As a Solutions Engineer at Rhombus Power, you are a hands-on software generalist embedded directly with our national security partners. Much like the pioneering Forward Deployed roles in our industry, you will be the technical expert at the intersection of world-changing problems and impactful AI technology. You will rapidly understand our customers' toughest operational challenges and architect, build, and deploy custom solutions that leverage the Rhombus Power platform. This role is a mix of development and customer support, requiring you to be comfortable writing code (DevOps, frontend, and backend) while acting as the primary technical consultant.

Responsibilities

• Work side-by-side with intelligence partners to deeply understand their missions, data workflows, and requirements for predictive insights.
• Design, develop, and deploy tailored software solutions and applications utilizing the Rhombus Power AI platform.
• Be a true software generalist, writing, testing, and maintaining production-grade code across the full stack—including cloud/DevOps configuration, backend data services, and interactive frontend user interfaces.
• Provide technical consultation to partners, guiding them on the best use of our products to achieve their strategic business and mission goals.
• Serve as the technical liaison, ensuring seamless communication between customer teams and Rhombus Power's core product engineering teams to influence product direction.
• Troubleshoot complex issues in live operational environments, providing expert technical support and guidance to maintain mission continuity.
• Travel to customer sites for deployment, integration, and operational support.

Qualifications

• Professional-level proficiency in English (reading, writing, and verbal communication) required.
• 2–3 years of professional experience in a relevant technical role (e.g., Software Engineering, Technical Consulting, or Data Engineering).
• Demonstrated experience as a software generalist, capable of contributing across the technology stack (DevOps, frontend, and backend).
• Proven experience in a customer-facing capacity, including requirement gathering, solution presentations, or technical support.
• Proficiency in at least one modern programming language (e.g., Python, JavaScript, Go).
• Experience with Linux/Unix systems and system administration a plus
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

The Position

The Regional Sales Manager will own and drive the business in North & East Enterprise accounts with full accountability for revenue growth, strategic expansion, and ecosystem development.

The position reports to the Sales Leader for India and requires close collaboration with Channel, SDR, and Marketing teams to drive aligned go-to-market execution, build pipeline, and accelerate revenue growth across the region.

This role goes beyond individual contribution—you will act as a regional business leader, responsible for defining and executing a go-to-market strategy aligned with OPSWAT’s global vision around critical infrastructure protection, zero trust, and file-based threat prevention.

Responsibilities include learning OPSWAT technologies, developing and executing strategic account and territory plans, building executive relationships, scaling partner-led growth, and orchestrating complex enterprise deals.

What You Will Be Doing

Revenue Ownership & Business Leadership

• Own and deliver regional revenue targets with strong forecasting discipline and quarterly accountability
• Build and maintain a predictable pipeline (3–5x coverage) across enterprise and government sectors
• Lead large, complex deal cycles, especially in industries (Private BFSI, Energy, Manufacturing, Pharma, Technology)

Strategic GTM & Market Expansion

• Define and execute a North & East India GTM strategy aligned to OPSWAT’s focus on critical infrastructure and compliance-driven security
• Identify and drive high-value use cases such as secure file transfer, data sanitization (CDR), vulnerability detection, and OT security
• Expand footprint within key accounts through cross-sell and platform adoption

Customer & Executive Engagement

• Build trusted advisor relationships with CIOs, CISOs, and CXOs
• Communicate differentiated value propositions aligned to risk reduction, compliance, and operational resilience
• Articulate ROI/TCO and business outcomes throughout the sales lifecycle

Channel & Ecosystem Development

• Develop and scale a high-performing partner ecosystem (VARs, SIs, Distributors)
• Drive partner enablement, joint account planning, and co-selling motions
• Strengthen alliances to penetrate government and large enterprise segments

Execution Excellence

• Apply solution-oriented, consultative selling with a strong hunter mindset
• Maintain accurate pipeline, account plans, and opportunity tracking in Salesforce
• Forecast revenue with high accuracy and provide visibility to leadership
• Leverage internal resources (Presales, Marketing, Product) effectively to win deals

Cross-Functional Leadership

• Act as the regional leader for OPSWAT, collaborating across presales, marketing, and channel teams
• Provide market intelligence and customer feedback to influence product and GTM strategy
• Mentor and guide extended team members to build a high-performance culture

What We Need From You

• 12+ years of experience in enterprise technology sales, with consistent quota overachievement
• Strong track record selling cybersecurity solutions, ideally in critical infrastructure, compliance, or network/file security domains
• Proven success in driving regional business ownership, not just individual deals
• Experience working with and scaling Channel/SI ecosystems
• Ability to engage and influence C-level executives, articulating both technical and business value
• Demonstrated expertise in complex deal orchestration and multi-stakeholder selling
• Strong understanding of security threats, zero trust principles, and enterprise security architectures
• Highly disciplined in pipeline management and forecasting accuracy
• Self-driven, strategic, and comfortable operating in a fast-paced, evolving environment
• Excellent communication, negotiation, and presentation skills
• Willingness to travel across the region as required
• High integrity and professional conduct.
• Job placement is based in New Delhi.

Position Summary

We are hiring a Senior Business Development Manager — Cybersecurity for Gruve’s AI Security practice. This is a pure hunter role focused on net new logo acquisition across India’s enterprise and GCC ecosystem, driving outbound pipeline, engaging C-suite stakeholders, and closing complex deals.

You will sell Gruve’s end-to-end AI Cybersecurity services. The role requires a self-driven individual with strong executive access and enterprise cybersecurity sales experience.

Key Responsibilities

Pipeline & Prospecting

• Build and own pipeline entirely through outbound channels (cold outreach, networking, events, referrals, partner ecosystem)
• Identify and prioritise target accounts across India enterprise and GCCs (BFSI, tech, pharma, manufacturing)
• Map buying committees and engage key stakeholders such as CISOs, CTOs, and VP Security

Sales Execution

• Own full sales cycle from first contact to deal closure independently
• Lead discovery, solutioning, proposal development, negotiation, and executive alignment
• Sell AI security services and business outcomes (not products)
• Position Gruve’s integrated AI Security portfolio as a strategic advantage
• Respond to RFPs and build customized, value-driven proposals

Market & Account Intelligence

• Develop strong understanding of India enterprise & GCC cybersecurity landscape
• Track regulatory frameworks (DPDP, RBI, SEBI, CERT-In) and leverage insights in sales conversations
• Feed market insights to internal teams for solution and positioning improvement

CRM & Forecasting

• Maintain accurate pipeline tracking and hygiene in Salesforce
• Provide weekly forecasts and detailed deal updates to leadership

Collaboration

• Work closely with pre-sales and delivery teams for solution scoping
• Collaborate selectively with marketing on campaigns, events, and thought leadership (without dependency for leads)

Basic Qualifications

• 9–12 years of B2B sales experience
• Minimum 5 years selling cybersecurity or technology services (not products)
• Proven track record of net new logo acquisition at enterprise scale
• Strong relationships or proven ability to engage CISOs, CTOs, or VP Security
• Experience managing complex, multi-stakeholder sales cycles (6+ months)
• Ability to sell services and business outcomes vs features/licenses
• Expertise in enterprise sales methodologies (MEDDIC, Challenger, etc.)
• Hands-on experience with Salesforce and outbound prospecting tools (LinkedIn Sales Navigator, ZoomInfo, etc.)

Preferred Qualifications

• Experience selling into GCCs with understanding of procurement and governance models
• Familiarity with Indian cybersecurity regulations (DPDP, RBI, SEBI, CERT-In)
• Working knowledge of AI security concepts (AI SOC, agentic AI risk, MCP security, AI-driven threat detection)
• Experience selling managed security services (MSSP, SOC-as-a-service, BOT models)
• MBA or master’s degree in business, Technology, or related field

Note- Candidates can apply from Delhi and around localities (NCR, Noida, Gurugram)

What is The Role: 

As a Principal Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and tackle our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. For this role we are truly looking for Solution Architects that have deep security knowledge and extensive experience with SIEM platforms and vendor solutions in enterprise environments

What You Will Be Doing:

• Serving as the technical point of contact for your accounts and account managers in your assigned enterprise territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Crafting and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring:

• A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
• A proven track record to articulate and sell the benefits of modern platforms, software and technologies.
• Extensive experience with SIEM platforms and vendor solutions in enterprise environments
• Deep understanding of AI and its impact on SIEM and Analytics solutions.
• Strong understanding of SOC workflows, processes, and operational challenges.
• Knowledge of a wide range of security solutions, the type of data they produce and build content to satisfy Use Case Requirements
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Why Elastic?

“Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search.” Director of Product, Elastic.

ABOUT THE TEAM:

The Member Accession Marketing Team (India) plays a crucial role in driving Tide’s growth in the Indian market by acquiring and onboarding new members from small and medium-sized enterprises (SMEs). The team tailors marketing strategies to engage potential members, guide them through seamless onboarding, and ensure they are well-equipped to leverage Tide’s suite of financial and administrative tools. By creating localized campaigns, building strong relationships, and leveraging data for continuous improvement, the team fosters long-term member engagement—ensuring Tide becomes the go-to platform for Indian SMEs.

ABOUT THE ROLE:

As an Inside Sales Team Lead (UK Market), you’ll be responsible for leading, coaching, and inspiring a team of Inside Sales Executives who engage directly with Tide’s UK business members. Your mission is to drive performance, uphold quality standards, and deliver consistent commercial results across a portfolio of UK SMEs, ensuring every member conversation is high-impact and aligned with Tide’s growth strategy.

You’ll work closely with other Team Leads and Managers to support cross-functional projects, provide structured feedback to Product and Marketing, and help scale new initiatives across our sales teams.

IN THIS ROLE YOU WILL:

• Lead and motivate a team of Inside Sales Executives to achieve and exceed sales and quality KPIs across our UK SME members
• Coach and develop team members through regular 1:1s, QA reviews, and performance sessions
• Analyse sales data and performance metrics to identify trends, opportunities, and training needs specific to the UK market
• Partner with Sales Managers and cross-functional teams (Product, CRM, BI, Marketing) to refine lead strategies and campaign execution for UK audiences
• Ensure accurate CRM usage and data hygiene across your team
• Maintain a strong understanding of current and upcoming Tide products, ensuring your team is equipped to pitch effectively to UK small business owners
• Handle escalations or complex member interactions as a point of expertise
• Support recruitment, onboarding, and continuous improvement initiatives across the Inside Sales function
• Take ownership of team morale, engagement, and a culture of accountability and excellence

WHAT MAKES YOU A GREAT FIT:

We’re looking for a sales-driven leader who combines commercial acumen with a people-first mindset. You’ll be:

• Experienced in outbound telesales or inside sales (minimum 3 years), with at least 1 year in a leadership or coaching role
• Proven in delivering and exceeding sales targets within the UK market
• Skilled in consultative and value-based sales with small business customers, focused on a phone based selling approachn
• Confident in analysing performance data and using insights to improve outcomes
• Comfortable in a high-growth, fast-paced fintech environment with evolving priorities
• A strong communicator with a professional command of English (C1 level preferred)
• Highly organised, detail-oriented, and proactive in identifying blockers and solutions
• Proficient with CRM tools (e.g., Kustomer or Salesforce) and experienced in data-driven environments
• Passionate about empowering small businesses and excited by Tide’s mission

Bonus Points For:

• Previous experience in UK financial services or fintech sales
• Understanding of UK SME customer behaviour, regulations, and business culture
• Experience leading international or remote sales teams aligned to UK time zones

WHAT YOU WILL GET IN RETURN:

• 25 days of holiday
• Additional health and dental insurance
• Annual professional development budget and up to three paid L&D days off
• Snacks, light food, and drinks available in the office
• Enhanced family-friendly leave policies
• WFH equipment allowance
• Sabbatical leave opportunities

ABOUT THE TEAM:

The Member Accession Marketing Team (India) plays a crucial role in driving Tide’s growth in the Indian market by acquiring and onboarding new members from small and medium-sized enterprises (SMEs). The team tailors marketing strategies to engage potential members, guide them through seamless onboarding, and ensure they are well-equipped to leverage Tide’s suite of financial and administrative tools. By creating localized campaigns, building strong relationships, and leveraging data for continuous improvement, the team fosters long-term member engagement—ensuring Tide becomes the go-to platform for Indian SMEs.

ABOUT THE ROLE:

As an Sales Team Lead (UK Market), you’ll be responsible for leading, coaching, and inspiring a team of Inside Sales Executives who engage directly with Tide’s UK business members. Your mission is to drive performance, uphold quality standards, and deliver consistent commercial results across a portfolio of UK SMEs, ensuring every member conversation is high-impact and aligned with Tide’s growth strategy.

You’ll work closely with other Team Leads and Managers to support cross-functional projects, provide structured feedback to Product and Marketing, and help scale new initiatives across our sales teams.

IN THIS ROLE YOU WILL:

• Lead and motivate a team of Inside Sales Executives to achieve and exceed sales and quality KPIs across our UK SME members
• Coach and develop team members through regular 1:1s, QA reviews, and performance sessions
• Analyse sales data and performance metrics to identify trends, opportunities, and training needs specific to the UK market
• Partner with Sales Managers and cross-functional teams (Product, CRM, BI, Marketing) to refine lead strategies and campaign execution for UK audiences
• Ensure accurate CRM usage and data hygiene across your team
• Maintain a strong understanding of current and upcoming Tide products, ensuring your team is equipped to pitch effectively to UK small business owners
• Handle escalations or complex member interactions as a point of expertise
• Support recruitment, onboarding, and continuous improvement initiatives across the Inside Sales function
• Take ownership of team morale, engagement, and a culture of accountability and excellence

WHAT MAKES YOU A GREAT FIT:

We’re looking for a sales-driven leader who combines commercial acumen with a people-first mindset. You’ll be:

• Experienced in outbound telesales or inside sales (minimum 3 years), with at least 1 year in a leadership or coaching role
• Proven in delivering and exceeding sales targets within the UK market
• Skilled in consultative and value-based sales with small business customers, focused on a phone based selling approachn
• Confident in analysing performance data and using insights to improve outcomes
• Comfortable in a high-growth, fast-paced fintech environment with evolving priorities
• A strong communicator with a professional command of English (C1 level preferred)
• Highly organised, detail-oriented, and proactive in identifying blockers and solutions
• Proficient with CRM tools (e.g., Kustomer or Salesforce) and experienced in data-driven environments
• Passionate about empowering small businesses and excited by Tide’s mission

Bonus Points For:

• Previous experience in UK financial services or fintech sales
• Understanding of UK SME customer behaviour, regulations, and business culture
• Experience leading international or remote sales teams aligned to UK time zones

WHAT YOU WILL GET IN RETURN:

• 25 days of holiday
• Additional health and dental insurance
• Annual professional development budget and up to three paid L&D days off
• Snacks, light food, and drinks available in the office
• Enhanced family-friendly leave policies
• WFH equipment allowance
• Sabbatical leave opportunities

ABOUT THE ROLE

Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.

We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.

As a Staff Engineer you’ll:

• Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration 
• Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
• Work with product, data, platform, and security teams to productionise shared AI capabilities
• Design services that are reliable, secure, observable, and easy for other teams to adopt
• Help shape reusable engineering patterns for AI-enabled workflows

WHAT WE ARE LOOKING FOR:

• Strong backend or platform engineering experience in production environments.
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
• Experience integrating internal and third-party platforms.
• Comfort working in ambiguity and turning emerging needs into robust platform components.
• Strong focus on quality, reliability, and developer usability.
• Experience with AI infrastructure or orchestration is helpful, but not essential.
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform. You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage.

As a Senior Staff Engineer you’ll: 

• Define the architecture for Tide’s agentic platform
• Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability 
• Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
• Set standards for reliability, safety, scalability, and developer experience
• Provide technical leadership across teams and unblock critical decisions
• Implement cost-management and routing logic to optimize LLM spend across different providers
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories 

WHAT WE ARE LOOKING FOR:

• Deep experience building platform or infrastructure systems at scale
• Strong judgement across APIs, distributed systems, data, and cloud-native architecture
• Track record of leading complex cross-team technical problems
• Experience integrating third-party platforms without losing control of core architecture
• Strong understanding of reliability, security, and observability
• Experience with AI platform components is valuable, but not essential
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable 

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

The Tide Security Engineering team is made up of three core areas: Product Security, Identity, Threat Detection & Response

Product Security consists of application and cloud security experts. Their mission is to protect the products we build, covering everything from secure design reviews to threat modelling and penetration testing, ensuring security is embedded from the ground up.

Threat Detection & Response (this role!) focuses on protecting the company by building a robust detection and automation platform. We’re proactive in our defence, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape.

Identity is responsible for managing Tide's staff identity platform, ensuring that access to systems and infrastructure is secure, seamless, and aligned with modern security practices. The team uses strategies like zero trust, multi-factor authentication, and granular role-based access controls to safeguard our internal operations.

While each area has its own focus, collaboration is key - it's why we share the same Slack channel and hold our standups together as one cohesive team, ensuring alignment and seamless communication across all security functions.

• Supporting the development and implementation of a strategic vision for threat detection, driving the overall direction and priorities for a team of highly talented engineers.
• Getting hands-on with SIEM systems, including creating custom log-parsers for in-house applications, configuring alert rules, performing log analysis and tuning detections to reduce false positives.
• Creating security automations and services to automate mundane tasks; from data enrichment to automatically removing phishing emails from employee mailboxes. We want you to run with the “anything is possible” mantra.
• Continuously hunting for sophisticated threats across our infrastructure, leveraging threat intelligence and innovative detection techniques to stay ahead of attackers. You'll monitor and respond to threats across AWS, GCP, internal applications, and employee endpoints (Windows, macOS).
• Collaborating with cross-functional teams to develop and implement; business-specific threat detection rules. 
• Responsible for ensuring the quality of detections, and uptime of our detection ecosystem through mature test driven development paired with proactive health monitoring capabilities.
• Identifying opportunities to build or enhance internal tools that streamline threat detection processes, improve data visibility, and increase response efficiency.
• Leading complex incident investigations, coordinating efforts across the security, IT, and engineering teams to ensure rapid and effective containment, remediation, and recovery.
• Support as part of the wider security incident response on-call rota.

WHAT WE ARE LOOKING FOR:

• Strong knowledge with one of the following: Splunk, Scanner, Sentinel, SecOps.
• Strong understanding of modern attack and defence techniques which apply to Cloud (AWS, GCP), SaaS (such as Google Workspace and Okta) and desktop (Windows and macOS) environments.
• Passion for passing on knowledge to fellow colleagues.
• Hands-on attitude and the ability to drive solutions to completion.
• Strong experience in security automation, from writing scripts to creating end-to-end automated workflows. Familiarity with SOAR platforms and automating threat detection and response tasks.
• Excellent spoken and written communication skills.
• Experience with writing automation and scripts; bonus points if you have a repository to show-case your work.

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

ABOUT THE TEAM: 

The Treasury team acts as 1st LoD and is at the forefront of driving financial excellence and supporting strategic growth. The Treasury team mission is to optimise the company's financial resources and investment, manage financial risks, ensure robust liquidity and effective cash management and comprehensive treasury operations.

Moreover the team collaborates closely with the product and business team to align financial strategies with business objectives. By contributing to impactful financial decisions, the Treasury team aims to enable sustainable success and growth.

ABOUT THE ROLE: 

As a Treasury Manager – New Products, you will lead the end-to-end implementation of new product initiatives from a Treasury perspective. Acting as the primary Treasury representative, you will drive the design, build, and operational readiness of new product flows and market launches.

This is a high-impact, high-visibility role, where you will work closely with Product, Engineering, Payments, and senior leadership to ensure Treasury requirements are embedded across the full product lifecycle.

Product Delivery & Stakeholder Management

• Act as the primary Treasury point of contact for Product and Engineering teams.
• Own front-to-back delivery of new product initiatives, including design, testing, implementation, and go-live.
• Translate Treasury requirements into product and technical roadmaps.
• Drive cross-functional collaboration across Treasury, Payments, Compliance, and Technology teams.
• Manage project plans, timelines, risks, and dependencies across multiple workstreams.
• Engage, influence, and where required push back on senior stakeholders to ensure Treasury priorities are met.

Treasury Transformation & Automation

• Identify and deliver automation opportunities across treasury processes (cash management, payments, forecasting, bank reporting).
• Lead process re-engineering to support scalable and standardised new product flows.
• Partner with Product and Engineering to implement efficient, future-ready treasury infrastructure.

Data, Reporting & Controls

• Improve data quality, reporting, and transparency across treasury activities.
• Build and enhance dashboards and MIS for liquidity, payments, and forecasting.
• Ensure all implementations align with treasury strategy, safeguarding requirements, and internal controls.
• Support Treasury readiness for new markets, products, and regulatory requirements.

WHAT WE ARE LOOKING FOR: 

• Good relevant years of experience in Treasury, Payments, or Financial Services transformation roles.
• Proven track record of delivering end-to-end product or system implementations.
• Strong understanding of treasury operations, payments ecosystems, and safeguarding.
• Experience in fintech or high-growth environments preferred.
• Strong stakeholder management and communication skills, with ability to influence senior leaders.
• Self-starter with high ownership, comfortable working in ambiguity and fast-paced environments.
• Experience with BI/reporting tools (e.g., Power BI, Tableau) is a plus.

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

The opportunity:

What you’ll be doing:

What we want from you:

If you know some of this even better:

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

What This Role Is

Every year, millions of students leave home to study somewhere else. For most of them, it is the most consequential decision they will ever make — the one that decides which country they will build a life in, what work they will do, who their children will grow up alongside. And almost none of them make that decision alone. They make it through a network. A counselor who understood their profile. A trusted partner organisation that knew their family and their context. A university representative who built enough confidence in that partner to be the first call when a strong candidate came through.

The quality of that network is what determines whether a student lands in the right place or somewhere close enough that they convince themselves it was right. It decides whether the institution gets the student who will thrive there, or the student who will quietly underperform for four years. Multiplied across hundreds of thousands of students, the network is not a back-office function — it is the infrastructure that decides where global talent goes.

Cialfo and BridgeU sits at the centre of that network. Used by 2,000+ schools globally, Cialfo's platform gives counselors and students the tools to navigate the university search and application process with clarity. The partner ecosystem and university relationships that sit around that platform are what convert reach into real student outcomes at scale — applications submitted, offers received, students enrolled, lives redirected.

Right now, both of those channels — the partner network and the university relationships — work. The question is whether they work as well as they could, whether they are structured for the volume that is coming, and whether the commercial architecture around them is built for long-term value or short-term throughput. That is what this role exists to answer.

The Associate Director, Partner & University Relationships owns both channels as a single global growth system. On the partner side: the network of placement and counseling partners across all key study destinations — who is in it, how they are performing, what the commercial terms look like, and where the next growth comes from. On the university side: the relationships with university representatives, built toward a model that scales globally. You will sit at the intersection of external relationships and internal execution — close enough to the operations and counseling teams to know when the partner experience is creating friction, and senior enough to fix it.

What Makes This Role Different

Most partnership roles in international education own one channel or the other — either the partner network or the university relationships. This one owns both, deliberately, because the compounding effect between them is the point.

More universities partnering with our group across more destinations makes the partner network more productive in every market — partners can offer students more options, and they can do it with the confidence that our institutional relationships will support the application. More partner volume across more source countries gives universities better proof of what the Cialfo and BridgeU relationship is worth — real applications from real students with real outcomes. Better data across both sides means smarter matching, higher conversion, and a partnership ecosystem that gets harder to replicate every cycle.

There is a version of this role at almost every player in the industry. Most of them are channel management jobs — quarterly check-ins, commission disputes, the occasional partner trip. This is not that role. This is the role for the person who has done the channel management job well enough to know exactly what is broken about how the industry runs it, and wants to build the version that replaces it.

Cialfo and BridgeU sit inside Manifest Global — a group that also operates Explore, trusted by 1,000+ universities across 100+ countries, and Kaaiser, a trusted name in student placements since 1997. That group context changes what you can offer both partners and universities — you are not representing a standalone platform, you are part of an ecosystem with reach, data, and institutional relationships that no independent operator in this space can match.

What You Own

The global partner network

• Own Cialfo's partner network across all key study destinations — define the strategy for which partners to onboard, develop, or phase out based on performance, alignment, and market opportunity
• Build the commercial architecture that drives the right partner behaviour
• Build real-time visibility into what the network is producing — application volumes, offer rates, conversion, processing efficiency — and manage actively against it, scaling high performers and addressing underperformance before it compounds

University relationships in India, scaling globally

• Own relationships with university representatives
• Build value propositions that go beyond standard referral arrangements: co-branded campaigns, preferential processing agreements, exclusive pipeline access, data-driven recruitment intelligence that gives universities something genuinely useful
• Lay the groundwork for scaling the university relationships model globally as the programme matures — design it to replicate, not just to work in one market

Commercial growth across both channels

• Drive revenue growth across the partner and university channels by improving application volumes, conversion rates, and partner productivity — not by adding more partners, but by getting more from the right ones
• Lead commercial negotiations, pricing structures, and partnership agreements with the confidence and preparation of someone who has done this before and knows what good terms look like
• Identify and unlock new revenue opportunities — new corridors, new destination markets, new partnership structures that have not been tried yet

Operational integration

• Align partners with internal workflows, submission standards, and timelines — and hold them to those standards in a way that protects both the student outcome and the business relationship
• Identify friction points between partners, operations, and counselors and resolve them systematically, not case by case

Market intelligence

• Stay close to both the partner and university representative ecosystems to identify emerging players, market shifts, and new opportunities before they become obvious
• Bring specific, structured insights back into the business — not general market colour, but the things that should change how Cialfo positions itself, which relationships to prioritise, and where the next growth comes from

What Success Looks Like

The markers below reflect where our partner and university channels are today. The business will have moved by the time you join — new partners in discussion, new university relationships in progress, new destinations opening. We'll calibrate the specifics once you're in the seat. These are directional, not fixed.

That said, the shape of success is clear.

You'll start by building a complete picture of both channels — which partners are genuinely performing and which are coasting, which university relationships are commercially structured and which are transactional, and where the highest-leverage improvements sit across both. You'll have a point of view on where to move first.

From there, both channels will be demonstrably better. The partner network will be sharper — fewer partners doing more, better commercial terms, stronger alignment between partner behaviour and student outcomes. The university relationships will be deeper — more structured, more commercially valuable, with engagement cadences that make Cialfo the partner universities plan around rather than react to.

Over time, the partner and university channels will operate as a single compounding system — each making the other more valuable, with the data and the commercial architecture to show it. What you build here is meant to outlast you. Five years from now, the architecture you put in place should still be running — refined, scaled, extended into corridors that don't exist yet, but fundamentally the system you designed. That is what this role is building toward.

The specifics will be calibrated once you're in the role. The direction won't change.

What You Bring

You have eight to twelve years of experience in international education, student recruitment, or partnership and university relationship management — long enough to have seen what good looks like on both sides and to know the difference between a partnership that is working and one that looks like it is working. You have managed partner networks before. You have sat across the table from admissions directors and international recruitment heads and had commercial conversations that went somewhere.

You understand the study abroad ecosystem in India specifically — how partners operate, what drives their loyalty, how university representatives think about their channel relationships, and what makes a relationship worth investing in over multiple cycles. You have probably worked across multiple study destinations: the UK, Australia, Canada, the US. You know that each corridor has its own dynamics and you know how to navigate them.

You are commercially serious. You track what your channels are worth, what they should be worth, and you build the case to close the gap. You have restructured a commercial agreement that was working and made it work significantly better. You have phased out a partner that the business was attached to because the performance didn't justify the relationship. You make those calls with clarity and without apology.

You think in systems. You understand that the partner network and the university relationships are not two separate things — they are one system, and the decisions you make on one side affect what is possible on the other. You build with that in mind.

And somewhere underneath the commercial instinct, you remember why this work matters. Every application processed cleanly is a student who got the offer they deserved. Every partner held to a higher standard is a family that got honest counsel instead of a sales pitch. Every university relationship structured well is an institution that got the students it was actually looking for. The numbers are real, and the lives behind the numbers are real. The best people in this industry never forget that — and they do the commercial work harder, not softer, because of it.

Most importantly, you read the description of what Cialfo is building across these two channels and your first reaction was "I know exactly how to structure this and I know where to start." That's the person this role is for.

Why Manifest

Manifest Global is building the infrastructure for global human capital mobility — connecting students, schools, universities, and employers across 50+ countries. Our portfolio spans Cialfo (AI-powered college counseling), BridgeU (university guidance for international schools globally) combined network of 2000 schools, Kaaiser (trusted study abroad counseling since 1997 across India and Southeast Asia), and Explore (AI-powered university outreach, 1,000+ university partners). Together, we move talent across borders at scale.

The numbers around this are larger than they look. $700B flows annually in remittances from migrant workers — money that rebuilds families, funds schools in the next generation, lifts entire communities out of where they started. 85M workers will be missing from developed economies by 2030 — a gap that will be filled, one way or another, by people who managed to cross a border in time. The question is whether they cross with the right preparation, into the right institutions, toward the right outcomes — or whether they get lost in a system that was never designed for this volume. We're building the operating system that decides which it is. $80M raised. Still early.

For this role specifically, the partner and university channels sit at the commercial heart of Cialfo's student placement business. When these channels work well — when the right partners are active, the right universities are engaged, and the commercial architecture aligns everyone toward student outcomes — the entire flywheel moves faster. Every percentage point of improvement is thousands of additional students placed correctly. The person who builds that from this seat is doing some of the highest-leverage commercial work in the group, and some of the most consequential work happening anywhere in international education right now.

Cialfo is part of Manifest Global — a multi-brand group building the infrastructure for global human capital mobility, operating across 50+ countries with $80M raised from Tiger Global, SIG, and Square Peg.

What Is The Role

Elastic is searching for an Enterprise Account Executive to expand our Enterprise and Strategic customer accounts. Our Enterprise Account Executives are individual contributors, passionate about building new business and growing the Elastic footprint within accounts of more than 4,000 employees and ensuring our customers are successfully leveraging Elastic cloud solutions across their organization. Are you ready to help users address their hardest problems through the power of search? If so, we’d love to hear from you!

What You Will Be Doing

• Building awareness and driving demand for Elastic solutions within new Enterprise accounts, by helping users and customers derive value from their data sets
• Serving as an evangelist for our Open Source offerings while communicating and demonstrating the capabilities of our commercial features
• Uncovering new and diverse use cases to enable our users to work smarter, not harder
• Collaborating across Elastic business functions to ensure a seamless customer experience
• Working thoughtfully with customers to identify new business opportunities, leading through the sales cycle and closing complex transactions
• Building a robust business plan through community, customer and partner ecosystems to achieve significant Elastic growth within your accounts

What You Bring

• A track-record of success in selling SaaS subscriptions into net new complex accounts, demonstrated by overachievement of quota and strong customer references
• A deep understanding and preferably experience selling into the ecosystem we live in, including Enterprise Search, Logging, Security, APM and Cloud
• The ability to build relationships and credibility with both Developers and Executives
• Predictability and accurate forecasting capabilities using SFDC
• An appreciation for the Open Source go-to-market model and the community of users who rely on our solutions every single day
• Previous experience selling SaaS into the Enterprise accounts included in this territory

Bonus Points

• Previous experience selling in an Open Source model or SaaS

#LI-AS3

What is The Role

Elastic is searching for an Enterprise Account Executive (SLEDH) to expand our business in States (primarily focused on northern and eastern part of India) along with Education & Healthcare accounts. Our Enterprise Account Executives are individual contributors, passionate about building new business and growing the Elastic footprint within their set of accounts. Are you ready to help users tackle their hardest data problems through the power of search? If so, we’d love to hear from you!

What You Will Be Doing

• Building awareness and driving demand for Elastic solutions within States & EDU & Healthcare accounts by helping users and customers derive value from their data sets.
• Serving as an evangelist for our Open-Source offerings while communicating and demonstrating the capabilities of our commercial features
• Uncovering new and diverse use cases to enable our users to work smarter, not harder
• Collaborating across Elastic business functions to ensure a seamless customer experience
• Working thoughtfully with customers to identify new business opportunities, managing through the sales cycle and closing complex transactions
• Building a robust business plan through community, customer and partner ecosystems to achieve significant Elastic growth within your accounts

What You Bring

• A track-record of success in selling Software/Security Solutions/SaaS subscriptions into net new complex accounts, demonstrated by overachievement of quota and strong customer references
• A deep understanding and preferably experience selling into the ecosystem we live in, including Enterprise Search, Logging, Security, APM and Cloud
• The ability to build relationships and credibility with both Developers and Executives
• Predictability and accurate forecasting capabilities using SFDC
• An appreciation for the Open Source go-to-market model and the community of users who rely on our solutions every single day
• Previous experience selling into the Enterprise accounts included in this territory

Bonus Points

• Previous experience selling in an Open Source model

#LI-AS3

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

We are hiring across multiple locations

India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin

We are hiring across multiple locations

India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin

ABOUT THE ROLE

Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.

We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.

As a Staff Engineer you’ll:

• Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration 
• Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
• Work with product, data, platform, and security teams to productionise shared AI capabilities
• Design services that are reliable, secure, observable, and easy for other teams to adopt
• Help shape reusable engineering patterns for AI-enabled workflows

WHAT WE ARE LOOKING FOR:

• Strong backend or platform engineering experience in production environments.
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
• Experience integrating internal and third-party platforms.
• Comfort working in ambiguity and turning emerging needs into robust platform components.
• Strong focus on quality, reliability, and developer usability.
• Experience with AI infrastructure or orchestration is helpful, but not essential.
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

About the Team

The Financial Modeling Team is a part of the Customer & Product Support (C&PS) department which sits at the intersection of sales, customer success and technical support. The Financial Modeling team is comprised of finance professionals with prior experience in investment banking, equity research, and holds at least one of the following qualifications: Chartered Financial Analyst (CFA), Certified Financial Planner (CFP) or Certified Management Accountants (CMA), Financial Risk Manager (FRM). The team aims to understand our users' financial data needs to provide solutions that enhance M&A and quantitative research workflows.

The Financial Modeling team provides expert services for our analytical tools so that we can provide customers with a tailored experience when using our products. This seasoned team of investment professionals specializes in onboarding and customer adoption for our Excel add-ins, by developing, converting and validating financial models and library templates. 

About the Role

We are looking to hire an Analyst, Financial Modeling to join the growing Financial Modeling team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service by building financial models, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team helps build bespoke client model requests and maintain the template library using the excel add-ins tool. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us.

Who You Are

Basic Requirements

• Post graduate degree in Finance, Accounting or similar. Professional qualification including Chartered Financial Analyst (CFA), FRM.

• An intelligent, articulate, consultative and confident professional with 1-3 years of client-facing experience.

• Have deep and proven expertise in finance and experience building financial models in excel with the ability to interpret financial data and conduct analysis.

• Knowledge of basic accounting concepts and a solid understanding of financial analysis terminology and best practices, such as DCF and financial statements.

• A keen eye for detail and an ability to sift through large data sets to extract meaningful information.

• Excellent time management skills, including the ability to work under pressure to meet tight deadlines.

• You enjoy being part of an entrepreneurial team and work diligently to help others when needed.

• Possess a customer-obsessed mindset and enjoy working through complex problems to find solutions.

• Strong communicator with the innate ability to distill and explain complex issues in simple terms.

• Advanced user of Microsoft Excel, PowerPoint and other Microsoft Office suite products.

• Strong analytical and quantitative skills.

• Effective communication and presentation abilities.

Preferred Requirements

• Experience working using CapIQ, Bloomberg or similar Excel add-ins

• Knowledge of VBA

• Ability to handle ambiguity, proactively identify challenges and present solutions 

• Have an interest in AI, technology and software applications

What You’ll Do

• Deliver a world-class customer experience.

  • Model Buildout: Work on custom model building for all the customers globally to ensure we deliver best in class customer experience. 

  • Model Accuracy: Ensure financial models are accurate, error-free, and reflect the business’s operational complexities.

  • Collaboration: Work closely with cross-functional internal teams to help clients maximize the value from our product offerings.

  • Documentation: Maintain comprehensive documentation of assumptions, methodologies, and formulas used in models.

  • Quality Assurance: Perform rigorous testing to validate model outputs and verify formula integrity.

  • Adaptability: Modify models to accommodate changing business circumstances, regulatory changes, or new data.

  • Problem-Solving: Address complex financial challenges by creating innovative solutions within the modeling framework.

  • Use Excel to produce high-quality models and reports for clients using AlphaSense add-in.

  • Create and present easy-to-understand models for clients

  • Deliver on predefined team targets including delivering outcomes with high quality and excellence.

  • Partner with internal teams to help clients maximize the value from AlphaSense product offerings.

• Be an expert on our product and continuously build your knowledge.

  • Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge

  • Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise.

  • Innovation: Work with product teams on new enhancements ideas/features for the template library.

  • Assist with special projects as assigned.

About the Team

The Financial Modeling Team is a part of the Customer & Product Support (C&PS) department which sits at the intersection of sales, customer success and technical support. The Financial Modeling team is comprised of finance professionals with prior experience in investment banking, equity research, and holds at least one of the following qualifications: Chartered Financial Analyst (CFA), Certified Financial Planner (CFP) or Certified Management Accountants (CMA), Financial Risk Manager (FRM). The team aims to understand our users' financial data needs to provide solutions that enhance M&A and quantitative research workflows.

The Financial Modeling team provides expert services for our analytical tools so that we can provide customers with a tailored experience when using our products. This seasoned team of investment professionals specializes in onboarding and customer adoption for our Excel add-ins, by developing, converting and validating financial models and library templates. 

About the Role

We are looking to hire an Analyst, Financial Modeling to join the growing Financial Modeling team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service by building financial models, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team helps build bespoke client model requests and maintain the template library using the excel add-ins tool. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us.

Who You Are

Basic Requirements

• Post graduate degree in Finance, Accounting or similar. Professional qualification including Chartered Financial Analyst (CFA), FRM.

• An intelligent, articulate, consultative and confident professional with 1-3 years of client-facing experience.

• Have deep and proven expertise in finance and experience building financial models in excel with the ability to interpret financial data and conduct analysis.

• Knowledge of basic accounting concepts and a solid understanding of financial analysis terminology and best practices, such as DCF and financial statements.

• A keen eye for detail and an ability to sift through large data sets to extract meaningful information.

• Excellent time management skills, including the ability to work under pressure to meet tight deadlines.

• You enjoy being part of an entrepreneurial team and work diligently to help others when needed.

• Possess a customer-obsessed mindset and enjoy working through complex problems to find solutions.

• Strong communicator with the innate ability to distill and explain complex issues in simple terms.

• Advanced user of Microsoft Excel, PowerPoint and other Microsoft Office suite products.

• Strong analytical and quantitative skills.

• Effective communication and presentation abilities.

Preferred Requirements

• Experience working using CapIQ, Bloomberg or similar Excel add-ins

• Knowledge of VBA

• Ability to handle ambiguity, proactively identify challenges and present solutions 

• Have an interest in AI, technology and software applications

What You’ll Do

• Deliver a world-class customer experience.

  • Model Buildout: Work on custom model building for all the customers globally to ensure we deliver best in class customer experience. 

  • Model Accuracy: Ensure financial models are accurate, error-free, and reflect the business’s operational complexities.

  • Collaboration: Work closely with cross-functional internal teams to help clients maximize the value from our product offerings.

  • Documentation: Maintain comprehensive documentation of assumptions, methodologies, and formulas used in models.

  • Quality Assurance: Perform rigorous testing to validate model outputs and verify formula integrity.

  • Adaptability: Modify models to accommodate changing business circumstances, regulatory changes, or new data.

  • Problem-Solving: Address complex financial challenges by creating innovative solutions within the modeling framework.

  • Use Excel to produce high-quality models and reports for clients using AlphaSense add-in.

  • Create and present easy-to-understand models for clients

  • Deliver on predefined team targets including delivering outcomes with high quality and excellence.

  • Partner with internal teams to help clients maximize the value from AlphaSense product offerings.

• Be an expert on our product and continuously build your knowledge.

  • Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge

  • Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise.

  • Innovation: Work with product teams on new enhancements ideas/features for the template library.

  • Assist with special projects as assigned.

ABOUT THE ROLE

The Manager – Digital Transformation, Utilities will serve as the central coordination and execution member for advancing digitalization across distribution utilities within the Grids of the Future portfolio. This is a high-impact, cross-functional role that bridges strategic programme delivery, stakeholder engagement, technology deployment, and institutional capacity building. The incumbent will work closely with distribution companies (DISCOMs), grid operators, government energy ministries, multilateral institutions, technology vendors, and civil society organisations to drive measurable transformation outcomes at scale.

The role demands equal command of sector-specific technical knowledge — particularly in distribution utility operations, grid modernisation, software engineering, and energy data infrastructure — and of the human and organisational dimensions of large-scale digital change. The successful candidate will be equally comfortable presenting a roadmap to a utility board, reviewing a technical architecture with an engineering team, negotiating a data-sharing protocol with a regulator, and steering a cross-vendor delivery sprint.

KEY RESPONSIBILITIES

Digital Transformation Strategy and Programme Delivery

• Lead the design and execution of multi-year digital transformation roadmaps for distribution utilities, covering smart metering (AMI/AMR), SCADA/DMS upgrades, outage management systems (OMS), and integrated asset management platforms.
• Develop programme charters, milestone frameworks, KPI dashboards, and risk registers aligned with organisational priorities and donor/funder reporting requirements.
• Translate high-level transformation mandates into actionable work plans with clear ownership, resource allocation, and dependency mapping across technology, operations, and regulatory workstreams.
• Track and report programme progress to senior leadership, boards, and international stakeholders; prepare Board-ready briefings, donor reports, and policy submissions.
• Manage budget cycles, procurement processes, and contract oversight for digital initiatives, including vendor selection, SoW review, and performance monitoring.

Distribution Utility and Grid Digitalisation

• Provide technical advisory and implementation support to distribution utilities on grid digitalisation: smart grid architecture, IoT sensor deployment, SCADA integration, geographic information systems (GIS), and field force automation.
• Advise on regulatory and commercial frameworks for digital utilities: cost-of-service tariff mechanisms, regulatory asset base treatment of digital capex, and benchmarking against international best practice (EU DSO model, India RDSS, African utility digitalisation programmes).
• Support utilities in adopting advanced metering infrastructure (AMI), prepaid metering, distributed energy resource management systems (DERMS), and virtual power plant (VPP) frameworks.
• Facilitate utility-level data governance frameworks — meter data management systems (MDMS), data lakes, and secure data exchange protocols — in compliance with applicable data protection law including the India DPDP Act 2023.
• Assess AT&C loss reduction opportunities through digital interventions including smart billing, automated fault detection, and AI-powered loss analytics.

Software Engineering Oversight and Technology Delivery

• Engage directly with engineering teams — internal and vendor-side — on software architecture, integration design, API specifications, and release planning for utility digital products.
• Oversee technical delivery of software products, platforms, and integrations: sprint governance, code quality standards, DevOps/CI-CD pipeline management, and technical debt prioritisation.
• Review and provide input on system design documents, technical specifications, and vendor software proposals; ensure proposed solutions are robust, scalable, and fit for utility operating environments.
• Bridge the gap between business requirements from utility stakeholders and engineering execution, ensuring technical teams have clear, well-specified backlogs and utility counterparts understand delivery constraints.
• Evaluate build vs buy vs configure decisions for utility digital components and guide procurement accordingly.

Big Data, AI and Advanced Analytics

• Oversee the design and deployment of big data infrastructure for utilities: data pipelines from smart meters, SCADA systems, weather APIs, and demand-response platforms into centralised analytics environments.
• Champion the use of AI/ML models for demand forecasting, predictive maintenance, fault detection and classification, energy theft detection, and customer segmentation.
• Evaluate and onboard AI product vendors, conducting technical due diligence on model performance, data infrastructure requirements, integration APIs, and explainability standards.
• Establish model governance protocols including data quality standards, bias audits, retraining schedules, and version control to ensure trustworthy AI deployment in critical infrastructure.
• Build internal capability through training programmes, Centre of Excellence frameworks, and knowledge management platforms so that utilities can eventually self-sustain AI-driven operations.

Change Management and Organisational Transformation

• Design and lead structured change management programmes using established frameworks (Prosci ADKAR, Kotter 8-Step, or equivalent) to drive adoption of digital systems within utility workforce structures.
• Conduct stakeholder mapping, change readiness assessments, and impact analyses for each transformation initiative; develop communication and engagement plans for different audience segments.
• Partner with utility HR and L&D functions to design digital skilling curricula for field engineers, billing teams, control room operators, and senior management.
• Manage change fatigue and resistance in large bureaucratic organisations; coach utility leadership on digital culture and agile ways of working.
• Track adoption metrics, benefits realisation, and behavioural change indicators alongside technical deployment milestones.

Ecosystem Coordination and Stakeholder Engagement

• Serve as the primary relationship manager for technology companies, solution providers, system integrators, and platform vendors operating in the utility digital space.
• Coordinate with government bodies (Ministry of Power, CERC/SERCs, BEE, ISA, IRENA, SEforALL, and comparable regional bodies) on policy alignment, regulatory sandbox proposals, and joint programme design.
• Represent GEAPP's Grids of the Future team at industry forums, utility roundtables, and international energy conferences; build and maintain a professional network across the utility digital ecosystem.
• Facilitate consortium arrangements between utilities, technology providers, and financiers for large-scale digital infrastructure deployments.
• Support knowledge-exchange partnerships with peer organisations, development finance institutions (AfDB, ADB, WB, IFC), and bilateral aid agencies engaged in utility digitalisation.

Monitoring, Evaluation and Learning

• Design and operationalise MEL frameworks for digital transformation programmes, including theory-of-change mapping, logframe development, and results measurement.
• Oversee collection, validation, and analysis of programme data; produce periodic performance reports and impact assessments for internal governance and external accountability.
• Embed continuous improvement cycles including retrospectives, lessons-learned documentation, and adaptive management into programme delivery processes.

REQUIREMENTS

Education

• Bachelor's degree (mandatory) in Electrical Engineering, Computer Science, Software Engineering, Information Systems, or a related technical field.
• Master's degree (strongly preferred) in Energy Systems, Technology Management, MBA, Public Policy, or equivalent.
• Relevant certifications (desirable): PMP / PgMP, PRINCE2, Prosci Change Management, AWS/GCP/Azure Data, SAFe Agile, TOGAF, or utility-specific credentials such as IEEE Smart Grid certifications.

Professional Experience

• Minimum 7–9 years of progressive experience spanning software engineering, digital transformation, and programme management, with at least 3 years directly in the energy or utilities sector.
• Demonstrated track record of successfully managing end-to-end digital transformation programmes from concept through commissioning — ideally within a distribution utility, energy ministry, multilateral organisation, or consulting firm serving these clients.
• Hands-on software engineering background: experience in designing, building, or overseeing development of enterprise-grade software products, APIs, data platforms, or utility-facing applications, with the ability to engage credibly with engineering teams on architecture, code quality, and delivery.
• Hands-on experience with distribution utility operations: understanding of T&D network operations, OMS/DMS/EMS/GIS systems, meter-to-cash processes, and commercial billing systems.
• Experience working with or within a DISCOM, state power utility, or equivalent regulated energy entity is strongly preferred.
• Prior exposure to climate finance, green energy, or international development programming is advantageous.
• Must be based in New Delhi or willing and able to relocate to New Delhi prior to joining. The role involves regular in-person engagement with government bodies, utility leadership, and partners in the National Capital Region.

Technical & Sector Knowledge

• Digital Transformation

  • End-to-end transformation architecture: technology assessment, solution design, vendor management, and change delivery.
  • Digital maturity modelling and diagnostic frameworks for utilities.
  • Experience deploying at least two of: AMI, SCADA/DMS, ERP (SAP IS-U or Oracle CC&B), GIS, field force automation, or customer self-service portals.

  Software Engineering

  • Solid foundation in software engineering principles: system design, APIs, microservices architecture, DevOps/CI-CD pipelines, and cloud-native development.
  • Proficiency in at least one backend language (Python, Java, Node.js, or equivalent) and familiarity with frontend frameworks sufficient to review and guide development teams.
  • Experience managing or working alongside engineering squads: sprint planning, code review culture, technical debt management, and release governance.
  • Hands-on exposure to building or integrating utility-facing software such as billing systems, MDMS, mobile field force apps, consumer portals, or grid management dashboards.
  • Ability to evaluate vendor software on technical merit by reviewing architecture diagrams, integration specs, and API documentation without relying solely on vendor claims.

  Programme and Project Management

  • Strong command of PM methodologies: Waterfall, Agile/Scrum, and hybrid approaches.
  • Experience managing multi-workstream, multi-stakeholder programmes with budgets exceeding USD 2 million.
  • Proficiency in PM tools such as MS Project, Jira, Smartsheet, or Asana.
  • Risk management, issue escalation, and executive reporting across complex programme portfolios.

  Change Management

  • Structured change management methodology (ADKAR, Kotter, or equivalent) applied to technology adoption in large organisations.
  • Communication planning, training design, and benefits realisation tracking.
  • Experience managing union-heavy or government-owned utility environments preferred.

  Big Data and Data Engineering

  • Understanding of data pipeline architecture: ingestion, storage (data lake/warehouse), transformation, and visualisation layers.
  • Familiarity with AMI/MDMS data flows, time-series energy data, and GIS data integration.
  • Exposure to cloud data platforms (AWS S3/Glue/Redshift, GCP BigQuery, Azure Synapse) and BI tools such as Power BI, Tableau, or Looker.
  • Data governance: data dictionaries, data quality management, and master data management in a utility context.

  AI and Machine Learning Products

  • Working knowledge of AI/ML application areas for utilities: demand forecasting, predictive maintenance, energy theft detection, fault classification, and customer analytics.
  • Ability to evaluate AI vendor proposals including model performance metrics, training data requirements, integration feasibility, and explainability.
  • Experience establishing or contributing to an AI governance or model risk framework.
  • Familiarity with LLMs and generative AI use cases relevant to utility back-office and field operations.

  Distribution Utility Domain Knowledge

  • Deep understanding of the distribution utility value chain: generation procurement, transmission interface, distribution network operations, commercial metering, billing, and consumer interface.
  • Familiarity with AT&C loss reduction programmes, RDSS (India), or comparable international grid investment frameworks.
  • Understanding of DER integration challenges: rooftop solar, EV charging load management, net metering, and DERMS deployment.

  Stakeholder and Partner Coordination

  • Ability to manage diverse, cross-sector stakeholder ecosystems: regulators, utilities, government ministries, technology vendors, financiers, and civil society.
  • Experience structuring and managing partnerships, MoUs, data-sharing agreements, and consortium arrangements.
  • Comfort engaging at senior leadership, board, and ministerial levels as well as at technical working-group level.

  Additional Desirable Skills and Attributes

  • Knowledge of regulatory structures: tariff orders, CERC/SERC proceedings (India), or equivalent national regulatory frameworks in other jurisdictions.
  • Cybersecurity awareness for OT/IT convergence environments: IEC 62351, NERC CIP standards, and secure communications for SCADA and AMI networks.
  • Understanding of climate finance instruments relevant to utility infrastructure: concessional loans, green bonds, results-based financing, and blended finance structures.
  • Experience with international development organisations (World Bank, ADB, USAID, GIZ, FCDO) and their programme design and reporting norms.
  • Familiarity with ISO 55000 (Asset Management) in the context of utility digitalisation.
  • Knowledge of open-source platforms relevant to energy: OpenADR, OpenDSS, FIWARE, or OSCP for EV/charging management.
  • Experience with regulatory sandbox design or innovation facilitation in regulated utility environments.
  • Prior experience as a CTO, VP Engineering, or Head of Digital in an energy sector organisation is a strong differentiator.
  • Multilingual capability is an advantage, particularly Hindi or other languages relevant to GEA's programme geographies.

Skills & Competencies

• Systems Thinking: Ability to see technical, commercial, and institutional dimensions of utility transformation as an integrated whole; designs solutions that address root causes rather than symptoms.

  Influence Without Authority: Achieves alignment and action across government bodies, utility management, and vendor partners without direct reporting lines.

  Adaptive Leadership: Navigates ambiguity in complex, politically sensitive environments; adjusts approach based on stakeholder dynamics and evolving programme context.

  Data-Driven Decision Making: Defaults to evidence and quantitative analysis while remaining sensitive to qualitative and contextual factors that shape utility organisations.

  Communication Excellence: Translates technical complexity into clear, compelling narratives for non-technical audiences; equally effective in boardrooms, field visits, and policy forums.

  Delivery Orientation: Strong bias for action and accountability; builds structured tracking mechanisms and holds self and others to agreed milestones and standards.

  Collaboration and Inclusion: Builds high-performing cross-functional teams; actively includes diverse perspectives from utility field staff to senior ministry officials.

Work Environment and Travel

• Primary base: New Delhi, India. Candidates must be based in or willing to relocate to New Delhi before joining.
• Regular in-person engagement with government ministries (Ministry of Power, MNRE), DISCOMs, and NCR-based partners is integral to the role.
• Hybrid work arrangement; significant presence at utility sites, government offices, and partner locations required.
• Domestic and international travel expected at 30–40% annually, including visits to utility field sites, state capitals etc.
• Must be comfortable working across time zones to coordinate with multilateral partners, development banks, and government counterparts.
• Professional development allowance for certifications, conferences, and executive education

This position is with Manifest Global, which also includes trailblazer brands such as Cialfo, Explore, BridgeU, and Kaaiser.

Manifest Global empowers in building companies that connect the world towards growth, prosperity, and innovation. Our portfolio includes trailblazer brands such as Cialfo, BridgeU, Explore, and Kaaiser, which are dedicated to expanding global student mobility by serving their respective stakeholders in the ecosystem. 

Our Mission

To create a world where every student, regardless of their ethnicity, nationality, socio-economic status, and learning preference, gets equal access to higher education through our world-class network of portfolio brands; a network that globally connects community stakeholders that provide the finest resources and support material, anywhere in the world and at any time.

About This Role 

We are a team of passionate people focused on making the world available to everyone through education. We are seeking a skilled Airtable Builder/Designer to join our team and play a key role in designing, building, and maintaining Airtable solutions to support business processes and operational efficiency. The ideal candidate will have 2-4 years of experience in dashboard building either Salesforce, or Airtable development and data analysis, with strong technical skills in automation, data workflows, and stakeholder coordination.  

What You Will Be Doing

• Develop Airtable end to end products to enable our internals to manage their work: 
  • Designing databases.
  • Building automations to make these structures dynamic.
  • Building interfaces to enable end users to work with this data.
  • Coordinating with data engineer and engineering teams to ensure that this information integrations with our broader infrastructure.
• Coordinating with engineering to ensure that our Airtable infrastructure integrates into our broader eco system.
• Coordinating with internal stakeholders (leadership, marketing, sales, finance, operations, etc.) to identify requirements and build products that meet these requirements.
• Ensure data integrity, database structure, and efficient organization of information. 
• Develop and document standard operating procedures for Airtable processes.
• Provide training and ongoing support to users to maximize adoption and effectiveness. 

About You 

• Qualifications:
  • Bachelor’s degree in the relevant field.
• Experience:
  • 2-4 years of experience in dashboard (preferably Airtable) development and data analysis. 
  • Strong understanding of dashboard (preferably Airtable) structure, formulas, automations, and interfaces. 
  • Hands-on experience in process automation and workflow optimization. 
  • Experience working with cross-functional teams (product, sales, marketing, finance, and customer success) to ensure seamless execution.
• Skills:
  • Stakeholder Management- Strong ability to collaborate cross-functionally with internal teams and external partners.
  • Strong Communication skills are extremely important to succeed in this role.
  • Problem-Solving & Troubleshooting– Ability to quickly diagnose operational issues and implement effective solutions.
  • Within Airtable:
    • Designing databases.
    • Building automations to make these structures dynamic.
    • Building interfaces to enable end users to work with this data.
• Qualities
  • You are a self-starter.
  • You are curious and creative by nature .
  • You are proactive and results-driven.
  • You are highly organised and detail-oriented.
  • You are a collaborative team player with a positive attitude.
  • You are adaptable to a fast-paced and changing environment.
  • You are interested in driving business impact through your role  
• You're a notch above if you have:
  • Build complex automations and integrations using Airtable scripts, APIs, and third-party tools like Zapier, Salesforce, HubSpot, or BI tools. 
  • Develop custom Airtable extensions to expand platform functionality. 
  • Experience in advanced data analysis, reporting, and business intelligence tools.
    
    

The opportunity:

HCL Commerce Developer familiar with web based J2EE technologies wanted to join our team and deliver successful Client projects.

What you’ll be doing:

· Installing, configuring and developing customised code for HCL Commerce

· Developing custom Controller Commands

· Performing the maintenance and modification of programs currently in production

· Coding new applications from predefined programs specifications

· Troubleshooting and resolving live propagation issues

· Expectation to work IST-2:50 (UTC+8:00) business hours

What we want from you:

· HCL Commerce V8 and V9 experience

· HCL Commerce functional architecture (e.g. store, catalog, merchandising, marketing, orders)

· HCL Commerce frameworks (e.g. Command framework, MVC,)

· Common HCL Commerce data models (User, Orders, Catalogs, Promotions etc.)

· HCL Commerce messaging infrastructure (inbound and outbound, REST, MQ)

· HCL Commerce development environment, SVN and GIT repos

· Java and J2EE development (e.g. JSP, JPA, Struts, Spring, core JAVA)

· Develop performant and secure code (incl. SQL) for high-traffic production use, following pre-defined principles and guidelines

· Experience with SOLR or Fred Hopper

· Demonstrate and develop to HCL Commerce best practices, especially with regards to security and customisations

· Knowledge of GDPR and how to limit exposure of customer data

· Have a working knowledge of Dynacache

· Containerisation using Docker and Kubernetes

If you know some of this even better:

· Knowledge of Cloud Platforms e.g. AWS and GCP

· An understanding of HCL Commerce architecture and deployment models (e.g. 3-tier, de-coupled storefront/search)

· Experience developing headless HCL Commerce solutions

· Use of Wiremock

· Having worked on solutions utilising edge-caches and CDNs e.g. Cloudflare

· Use of Bastion

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

HCL Commerce Developer familiar with web based J2EE technologies wanted to join our team and deliver successful Client projects.

What you’ll be doing:

· Installing, configuring and developing customised code for HCL Commerce

· Developing custom Controller Commands

· Performing the maintenance and modification of programs currently in production

· Coding new applications from predefined programs specifications

· Troubleshooting and resolving live propagation issues

· Expectation to work IST-2:50 (UTC+8:00) business hours

What we want from you:

· HCL Commerce V8 and V9 experience

· HCL Commerce functional architecture (e.g. store, catalog, merchandising, marketing, orders)

· HCL Commerce frameworks (e.g. Command framework, MVC,)

· Common HCL Commerce data models (User, Orders, Catalogs, Promotions etc.)

· HCL Commerce messaging infrastructure (inbound and outbound, REST, MQ)

· HCL Commerce development environment, SVN and GIT repos

· Java and J2EE development (e.g. JSP, JPA, Struts, Spring, core JAVA)

· Develop performant and secure code (incl. SQL) for high-traffic production use, following pre-defined principles and guidelines

· Experience with SOLR or Fred Hopper

· Demonstrate and develop to HCL Commerce best practices, especially with regards to security and customisations

· Knowledge of GDPR and how to limit exposure of customer data

· Have a working knowledge of Dynacache

· Containerisation using Docker and Kubernetes

If you know some of this even better:

· Knowledge of Cloud Platforms e.g. AWS and GCP

· An understanding of HCL Commerce architecture and deployment models (e.g. 3-tier, de-coupled storefront/search)

· Experience developing headless HCL Commerce solutions

· Use of Wiremock

· Having worked on solutions utilising edge-caches and CDNs e.g. Cloudflare

· Use of Bastion

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

We are looking for an experienced Content Author with strong expertise in Adobe Experience Manager (AEM) to manage content updates, page creation, and web publishing activities. The role involves working closely with stakeholders to create and maintain digital content, landing pages, and promotional pages while ensuring quality and brand consistency. 

What you’ll be doing:

• Create, edit, and publish web pages using Adobe Experience Manager (AEM). 

• Implement content updates, landing pages, and promotional pages. 

• Manage digital assets in DAM and ensure correct usage of images and content. 

• Coordinate with project managers and stakeholders for content inputs and approvals. 

• Support page QA and ensure accuracy, consistency, and timely publishing. 

• Use tools like Jira and WorkFront to manage tasks and workflows. 

What we want from you:

• Hands-on experience in Adobe Experience Manager (AEM). 
• 3–5+ years of experience in content authoring, CMS, or web publishing.
• Strong knowledge of content authoring and web publishing.
• Basic understanding of HTML and CSS.
• Experience with DAM and image handling.
• Good communication and coordination skills. 

If you know some of this even better:

• Experience with other CMS platforms such as Drupal, Magnolia, WordPress, or Sitecore is also preferred. 

• Exposure to multilingual or multi-market website management. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

We are seeking a highly skilled AEM Frontend Developer with 6-10 years of hands-on experience working on Adobe Experience Manager (AEM Cloud / 6.x and above). The ideal candidate will specialize in building responsive, scalable, and maintainable front-end components within AEM, leveraging modern web technologies and AEM‑specific frameworks. This role focuses on front-end engineering, component development, and seamless integration with AEM back-end services.

What You’ll Be Doing:

• • Develop responsive and reusable AEM components using HTL (Sightly), HTML5, CSS3, and JavaScript/TypeScript

  • Implement AEM templates, client libraries, content fragments, and experience fragments following best practices

  • Collaborate with backend developers to integrate Sling Models, Servlets, and OSGi services into frontend components

  • Build and optimize AEM client libraries for performance, caching, and efficient loading

  • Work with AEM Dispatcher and caching strategies to improve site performance

  • Integrate frontend components with RESTful and GraphQL APIs

  • Utilize AEM Digital Asset Management (DAM) for handling images, renditions, and metadata

  • Ensure cross-browser compatibility, accessibility (a11y), and mobile responsiveness

  • Participate in code reviews, debugging, and UI performance optimization

  • Contribute to CI/CD pipelines and deployment processes

  • Collaborate with UX/UI teams to deliver high-quality user experiences

What You’ll Need

• Experience

  • 6–10 years of hands-on experience with Adobe Experience Manager (AEM 6.x / Cloud Service)

  • Participation in at least two complex AEM frontend projects

  Technical Skills

  • Strong proficiency in:

    • HTL (Sightly)

    • HTML5, CSS3, SASS/LESS

    • JavaScript (ES6+), jQuery, TypeScript

  • Experience with:

    • AEM Sites (components, templates, Experience Fragments, Content Fragments)

    • AEM client libraries and frontend build workflows

    • Dispatcher caching and CDN optimization

  Integration & Architecture

  • Familiarity with:

    • REST/JSON APIs

    • GraphQL APIs

    • Page-based authoring and component-based delivery

  Additional Skills

  • Understanding of:

    • SEO best practices

    • Accessibility standards

    • Page speed optimization

    • Responsive design principles

  • Hands-on experience with:

    • Git

    • Maven

    • CI/CD tools (e.g., Jenkins)

  • Soft skills:

    • Strong debugging and problem-solving abilities

    • Good communication skills

    • Experience working in Agile/Scrum environments

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity.   

The opportunity:

We are looking for a highly skilled AEM Developer with 5+ years of strong hands-on experience in Adobe Experience Manager (AEM Cloud plus 6.x and above). The role is focused on coding, customizing, and extending AEM capabilities to build high-performance, scalable, and maintainable enterprise-level digital platforms.

What you’ll be doing:

• Develop and implement AEM components, templates, dialogs, and workflows.
• Write efficient and reusable code using Java, Sling, OSGi, and JCR APIs.
• Build and extend Sling models, servlets, filters, and schedulers.
• Implement HTL (Sightly) for component development and front-end integration.
• Collaborate with front-end developers to integrate HTML5, CSS3, and JavaScript into AEM.
• Configure and optimize AEM Dispatcher caching for performance.
• Develop and consume RESTful/GraphQL APIs for integration with external systems.
• Work with Digital Asset Management (DAM) features like metadata schemas, renditions, and workflows.
• Troubleshoot, debug, and optimize AEM code and performance issues.
• Participate in code reviews, unit testing, and CI/CD pipeline deployment.

What we want from you:

• 5+ years of experience in Adobe Experience Manager (AEM 6.x/Cloud Service).
• Strong programming skills in Java 8+, OSGi, Sling, JCR, HTL (Sightly).
• Hands-on experience with:
• AEM Sites (components, templates, content fragments, experience fragments).
• Dispatcher configuration, caching, and CDN integration.
• Custom workflows, event listeners, and schedulers.
• Strong understanding of Maven, Git, Jenkins/CI-CD pipelines.
• Good knowledge of JSON, REST, GraphQL APIs.
• Experience with unit testing frameworks (JUnit, Mockito, AEM Mocks).
• Familiarity with Agile/Scrum methodology.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Automation Quality Analyst specializing in Playwright to join our quality assurance team

The opportunity:

WPP is undergoing an exciting global transformation, and We are seeking a meticulous and detail-oriented Automation Quality Analyst specializing in Playwright to join our quality assurance team. As an Automation QA Analyst, you will play a critical role in ensuring the quality and reliability of our software products by executing test plans, identifying defects and collaborating with development teams to resolve issues. Your work will help us deliver exceptional user experiences and maintain high standards of product excellence.

What you’ll be doing:

• Analyze business requirements.
• Design test cases.
• Perform formal and exploratory testing.
• Automate E2E tests with Playwright + JavaScript/TypeScript.
• Execute automated and manual test cases.
• Review test cases and auto tests.
• Collaborate with developers to identify root cause of issues.
• Work with the DevOps team to ensure test environments are stable.
• Communicate complex issues to both Business and Technical teams.
• Report test results to stakeholders.

What we want from you:

• Solid understanding of software testing methodologies, tools, and processes
• Proven experience as a QA Engineer or similar role
• Experience in testing of complex web applications
• Knowledge of Playwright + JavaScript/TypeScript
• Experience in implementing and maintaining test automation frameworks
• Knowledge of CI/CD tooling, such as Gitlab CI
• Knowledge and experience in API testing (Postman or any other similar tool)
• Ability to lead testing activities during Sprint/ Release
• Strong analytical and problem-solving skills 
• Detail-oriented with a keen eye for identifying issues and inconsistencies 

If you know some of this even better:

• 3-5 years of proven experience as a test engineer.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

We're looking for a passionate and driven Backend Engineer to join our dynamic and innovative team This leadership opportunity is a great fit for someone who blends hands-on coding expertise with a strategic understanding of modern application architecture, cloud native technologies, and agile team collaboration within the media and marketing landscape. We encourage applications from a diverse range of backgrounds and experiences.

What you’ll be doing:

• Design, develop, and maintain highly scalable, resilient, and cost-effective backend services using 
  Node.js and TypeScript.
• Architect and implement serverless solutions leveraging the AWS Serverless stack, including API 
  Gateway, Lambda, and DynamoDB, with a strong focus on single-table design and efficient indexing 
  strategies.
• Implement robust asynchronous processing and messaging patterns using AWS SQS, SNS, and 
  EventBridge.
• Write clean, well-documented, and testable code, adhering to best practices and coding standards.
• Participate in code reviews to maintain code quality and share knowledge within the team.

What we want from you:

We understand that candidates may not have every single skill listed below. We encourage you to apply if you 
possess a strong foundation in product ownership and a willingness to learn and grow.
Core Requirements:
• Expertise in Node.js with TypeScript
• Deep experience with AWS Serverless stack:
• API Gateway, Lambda, DynamoDB (single-table design, indexing strategies)
• SQS, SNS, EventBridge for messaging and async processing
• CloudWatch, CloudTrail, X-Ray for monitoring and auditing
Infrastructure as Code:
• Strong knowledge of AWS CDK (preferred) or Terraform
• Familiarity with AWS CodeBuild to power infrastructure provisioning and build pipelines
CI/CD:
• Strong GitHub Actions experience:
• Multi-environment deployments (dev, stage, prod)
• CodeBuild integration within workflows
• Secure secrets management and production deployment gating

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

Working under their initiative with required guidance and support, a business analyst has 3+ years’ experience. They are part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.

What you’ll be doing:

• Gather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, reviewing and assessing source documentation from the customer
• Identify and recommend options for potential solutions and assess them for both technical and business suitability
• Create logical and innovative solutions to problems
• Present proposals to clients
• Work with a scrum / delivery team through to go live
• Analyse business systems in order to recommend efficiencies
• Provide estimates for analysis work and plans in conjunction with Project/Programme Managers 
• Communicate and collaborate with developers, testers and a variety of end users to ensure all solutions deliver quality and customer satisfaction
• Provide training to users of a new system as required
• Plan and work flexibly to meet deadlines 
• Keep up to date with technical and industry sector advances 
• Maintain great client relationships at all levels of the organisation
• Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required
• Manage situations and relationships both internally and externally

What we want from you:

• You will have 5+ years’ experience working as a Business Analyst and 2+ years’ experience on ecommerce / experience projects  
• Minimum 6 months of experience with Magento 
• Experience of managing client stakeholders and Product Owners / Managers  
• Able to run workshops with client stakeholders  
• You will have a customer-first mindset, with the maturity and initiative to do what it takes keep our clients happy, including some working at client locations 
• Great stakeholder management skills 
• Experience of Agile software delivery 
• Business Process mapping and engineering 
• eCommerce and retail / brand experience  
• Production of high-quality user stories and acceptance criteria  
• Analysis and design of systems (package integration and bespoke development) 

If you know some of this even better:

• Agile / Scrum master experience
• Experience working with multiple different ecommerce / experience platforms

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Data Engineer with experience working with GCP wanted to join us on a permanent basis. You can either join us in our growing Mumbai team or join us remotely from across India. 

Step into the Koppling workstream as a Data Engineer and be a key player in building a sophisticated media data warehouse. Your role will involve developing and deploying robust ETL/ELT data pipelines to automate the integration of 3rd party data sources at scale. This is an excellent opportunity to apply solid technical problem-solving skills, advance your data engineering capabilities, and gain a foundational understanding of the marketing data domain. You'll contribute to creating a centralized, reliable data source that informs critical business decisions, working within a collaborative team environment.

What you’ll be doing

• Developing, and deploying robust ETL/ELT data pipelines using Python and SQL to integrate various 3rd party data sources.
• Automating the integration of 3rd party data sources at scale, ensuring data accuracy and timeliness for our media data warehouse.
• Utilizing Google Cloud Platform (GCP) services such as BigQuery, Cloud Run, and Scheduler for efficient data processing and orchestration.
• Performing data modeling and transformations using dbt and SQL to structure and refine data within the media data warehouse.
• Managing and version controlling pipeline code and configurations using Git, ensuring collaborative development and deployment.
• Troubleshooting and optimizing existing data pipelines to enhance reliability, performance, and scalability.
• Applying infrastructure-as-code principles to manage data resources, potentially using tools like Terraform for environment provisioning.
• Developing or integrating APIs for complex data ingestion and exploring the use of streaming data technologies like Kafka or Pub/Sub for real-time data needs.
• Implementing and maintaining CI/CD pipelines to automate the testing, deployment, and monitoring of data solutions.

What we want from you

• Professional experience in data engineering or a similar role.
• Hands-on experience with Google Cloud Platform (GCP) services including BigQuery, Cloud Run, and Scheduler.
• Proficiency in SQL for data manipulation and analysis.
• Strong programming skills in Python.
• Experience with dbt.
• Familiarity with infrastructure-as-code principles.
• Understanding of data warehousing concepts, ETL/ELT processes, and data modeling.
• Experience with version control systems (e.g., Git).
• Excellent problem-solving skills, attention to detail, and a proactive attitude.
• Ability to work independently and as part of a team in a fast-paced environment.

Desirable Attributes

• Familiarity with Terraform.
• Experience with API Development.
• Knowledge of streaming data processing concepts (e.g., Kafka, Pub/Sub).
• Familiarity with CI/CD pipelines.
• Relevant GCP certifications are a plus.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-AS1

The opportunity:

We're looking for a passionate and driven Fullstack Engineer to join our dynamic and innovative team This leadership opportunity is a great fit for someone who blends hands-on coding expertise with a strategic understanding of modern application architecture, cloud native technologies, and agile team collaboration within the media and marketing landscape. We encourage applications from a diverse range of backgrounds and experiences.

What you’ll be doing:

• Design, develop, and maintain responsive and performant user interfaces using React and TypeScript, focusing on modular component architecture and seamless integration with backend APIs and authentication flows (e.g., OAuth/Cognito).
• Architect and implement serverless solutions leveraging the AWS Serverless stack, including API Gateway, Lambda, and DynamoDB, with a strong focus on single - table design and efficient indexing strategies.
• Design, develop, and maintain infrastructure using AWS CDK (preferred) or Terraform, ensuring automated, repeatable, and version-controlled deployments of all cloud resources.
• Write clean, well-documented, and testable code, adhering to best practices and coding standards.
• Participate in code reviews to maintain code quality and share knowledge within the team.

What we want from you:

We’re ideally looking for someone who is comfortable across the entire stack and can take ownership of feature 
delivery from design to deployment. The ideal candidate should have:
• Frontend Skills:
o React with TypeScript, using modular component architecture
o Integration with APIs and authentication flows (OAuth/Cognito)
o Experience with frontend build tools and bundlers
• Backend Skills:
o Node.js with TypeScript, following clean architecture and modular service design
o Strong grasp of AWS Serverless:
▪ API Gateway, Lambda, DynamoDB, SQS, SNS, EventBridge, CloudWatch, CloudTrail, 
X-Ray
• Infrastructure and CI/CD:
o Hands-on experience writing and maintaining infrastructure using CDK (preferred) or 
Terraform
o Comfortable with GitHub Actions pipelines, including integration with AWS CodeBuild, 
managing environments, and implementing approval flows
• General:
o End-to-end ownership mindset — from writing business logic to observing production behavior
o Bonus: experience working with event-driven architectures and building systems with high 
observability and resilience

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives.