Job Description

Join our team as a Technical Support Agent in a highly supportive and collaborative environment. We are seeking a motivated professional who brings strong customer service skills and a commitment to delivering an exceptional support experience. In this role, you will be responsible for providing technical assistance to external clients across a variety of computer applications and platforms, ensuring issues are handled efficiently and professionally while maintaining a high standard of service quality.

Job Responsibilities

• Provide prompt and effective technical assistance via phone or email, ensuring customer service excellence and managing expectations. 
• Log and manage all customer-reported issues in our ticketing system. 
• Monitor and respond to customer inquiries, lead communication efforts, and ensure timely status updates and issue resolution. 
• Diagnose and resolve technical issues remotely, utilizing available resources for research. 
• Advise users on best practices and appropriate actions. 
• Follow up with customers to ensure complete resolution of issues. 
• Redirect or escalate problems to the appropriate internal or external resource. 
• Identify and escalate situations that require urgent attention. 
• Create and update client support documentation, knowledge base articles, and problem resolution records.

Job Qualifications

• Strong verbal and written communication skills with the ability to provide excellent customer support.
• Proven customer service experience with a strong understanding of support best practices and a customer-first mindset.
• Strong analytical and problem-solving skills to troubleshoot and resolve IT-related issues efficiently, with the ability to identify root causes and implement effective solutions.
• Ability to work independently while collaborating effectively within a fast-paced team environment, demonstrating ownership and accountability for assigned work.
• Experience using help desk or ticketing systems.
• Excellent time management, organizational skills, and attention to detail.
• Positive attitude with the ability to adapt to changing priorities and work well with customers and team members in dynamic environments.
• Working knowledge of Windows operating systems and macOS environments.
• Experience supporting Active Directory, Azure Active Directory, Microsoft 365 (Office 365), and Google Workspace (G Suite).
• Familiarity with VoIP systems and related technologies.
• Basic desktop and end-user troubleshooting experience, including printers, scanners, and peripheral devices.
• Understanding of computer networking, Wi-Fi connectivity, and network-attached devices.
• Experience with HaloPSA, NinjaOne RMM, IT Glue, or Hudu is a plus.
• Experience supporting WatchGuard and SonicWALL firewalls is preferred.
• Familiarity with Ubiquiti switches and wireless access points is a plus.
• Experience with VoIP platforms such as 3CX, FreePBX, FusionPBX, Asterisk, or Freeswitch is highly desirable.
• Knowledge of cybersecurity and IT management tools such as Huntress EDR, AutoElevate, Veeam, Proofpoint, and Exclaimer is a plus.
• Industry certifications such as Network+, Security+, Server+, CCNA, MCSA, or MCSE combined with relevant experience are highly valued.

Compensation

Pay rate ranges from $16.27/hour up to $24.25/hour and may vary by experience and location.

Benefits

• Medical Insurance Plan
• Dental & Vision
• Life Insurance
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification
• Supplemental Life Insurance (Employee-paid)
• Supplemental Health Plans (Employee-paid)

Skip the wait, fast-track your application and jump straight into your next big opportunity. Start your instant interview now:

https://app.hireflix.com/public-application/65c3ddbc860b13de5d6c570c 

About the Role

The Vice President of Account Management (VP, AM) is responsible for building, leading, and scaling Take Command’s Account Management function. This role owns the strategy and execution behind client retention, renewals, and expansion across our employer portfolio.

The VP, AM will define what great Account Management looks like at Take Command—designing the team structure, establishing operating rhythms, and building a high-performing organization that delivers exceptional outcomes for clients and brokers.

This is a revenue-critical leadership role. The VP, AM is accountable for gross and net retention, renewal execution, and expansion growth, while ensuring a best-in-class experience for employers and their benefits consultants.

What You’ll Own

Account Management Strategy & Team Buildout
- Build and scale the Account Management organization, including hiring, onboarding, and development of Account Managers
- Define roles, responsibilities, and rules of engagement across AMs, Sales, and Client Success
- Establish team structure, segmentation, and book of business design aligned to company growth
- Create and refine playbooks for renewals, retention, and expansion
- Drive a performance culture with clear KPIs, accountability, and coaching

Renewals, Retention & Expansion
- Own company-wide renewal strategy and execution
- Ensure high on-time renewal rates and strong gross/net retention performance
- Develop frameworks for identifying and capturing upsell and expansion opportunities
- Oversee complex and high-value renewals, including executive-level client engagement
- Reduce renewal risk through proactive planning and standardized processes

Broker & Client Engagement
- Build strong relationships with key brokers, consultants, and enterprise clients
- Serve as an executive point of contact for high-priority accounts
- Partner with brokers and employers on strategic ICHRA plan design and long-term success
- Elevate the client experience through consistent, high-quality engagement
- Reinforce trust and credibility in the market through direct interaction and leadership presence

Account Health & Operational Excellence
- Define and track leading indicators of account health, retention risk, and growth opportunity
- Implement systems for proactive risk identification and recovery planning
- Ensure strong CRM hygiene, forecasting accuracy, and reporting consistency
- Minimize renewal compression and drive operational efficiency across cycles

Cross-Functional Leadership
- Partner with Sales on expansion strategy, account ownership, and deal support
- Collaborate with Client Success to ensure seamless implementation-to-AM handoffs
- Work closely with Product, Operations, and Finance to improve client outcomes and resolve systemic issues
- Provide feedback loops to leadership on market needs, product gaps, and client sentiment

What Success Looks Like
- Industry-leading gross and net retention rates
- High on-time renewal completion with minimal end-of-year compression
- Measurable expansion revenue driven through the AM team
- Strong broker and client satisfaction and trust
- A scalable, high-performing Account Management organization
- Clear visibility into account health, risk, and growth opportunities

Qualifications
- 8+ years of experience in account management, benefits consulting, HR tech, or insurance
- 3+ years of experience leading and scaling Account Management or Customer Success teams
- Proven track record of driving retention and expansion in a recurring revenue model
- Deep experience working with brokers and employer-sponsored benefits
- Strong executive presence and ability to engage senior stakeholders (clients and partners)
- Builder mindset with a passion for creating structure, process, and high-performing teams
- Exceptional communication, strategic thinking, and operational execution skills

We have a fantastic Leasing Consultant opportunity available!

Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.

Location: Bexley Mansfield

Pay: Hourly rates are competitive (starting at $19/hour) and increasing based on experience + Quarterly Bonuses

Schedule: Weekdays 9-6 Saturdays 9-5 Sundays Closed (Saturdays are worked in a rotation with the team)

Who We Are:

At WP, we do things differently. We invest in people, not just resumes. We believe in training talent from the ground up, and many of our best Leasing Consultants didn’t come with industry experience — they came with drive, a great attitude, and a genuine desire to serve people. If you’re energetic, friendly, adaptable, and eager to learn, we’ll teach you everything you need to know to thrive in this role.

What You’ll Do:

As a Leasing Consultant, you’ll be the first impression and voice of our community. You’ll guide prospective residents through their leasing journey while building strong relationships with current residents and your team. You’ll juggle customer service, sales, and administrative tasks — and we’ll provide you with all the training and support you need to excel.

Who You Are:

• You don’t need leasing experience to succeed here — but you do need the right mindset.
• Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even when things get tough.
• Positive Energy: You show up with enthusiasm and a can-do attitude — every day, no matter what ends up being thrown your way.
• Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
• Motivation & Drive: You’re goal-oriented, organized, and eager to grow.
• Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You’re not afraid to jump in — whether it’s greeting someone at the door or taking ownership of a task.

What You Should Know Before You Start:

• We have high expectations — and a hands-on training program that will set you up to meet them.
• This is not a desk job — expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll be part of a high-performing, highly collaborative team — recognition and promotion come from commitment and results.
• This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll sometimes work outside standard hours to support resident events or assist during weather challenges.

Why Weinstein?

• Industry-Leading Training: We’ll equip you with all the tools and knowledge you need to grow — no experience necessary.
• Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here – we want this to be a career, not just a job.
• Supportive Culture: We’re like family. We believe in investing in you, recognizing your contributions, and growing together.

Ready to join a team that believes in your potential?
Apply today and start building your future with WP.

Weinstein Properties is an Equal Opportunity Employer.

We have a fantastic Leasing Consultant opportunity available!

Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.

Location: Bexley at WestRidge - McKinney, TX

Pay: Hourly rates are competitive (starting at $19/hour) and increasing based on experience + Quarterly Bonuses

Schedule: Weekdays 9-6 Saturdays 9-5 Sundays Closed (Saturdays are worked in a rotation with the team)

Who We Are:

At WP, we do things differently. We invest in people, not just resumes. We believe in training talent from the ground up, and many of our best Leasing Consultants didn’t come with industry experience — they came with drive, a great attitude, and a genuine desire to serve people. If you’re energetic, friendly, adaptable, and eager to learn, we’ll teach you everything you need to know to thrive in this role.

What You’ll Do:

As a Leasing Consultant, you’ll be the first impression and voice of our community. You’ll guide prospective residents through their leasing journey while building strong relationships with current residents and your team. You’ll juggle customer service, sales, and administrative tasks — and we’ll provide you with all the training and support you need to excel.

Who You Are:

• You don’t need leasing experience to succeed here — but you do need the right mindset.
• Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even when things get tough.
• Positive Energy: You show up with enthusiasm and a can-do attitude — every day, no matter what ends up being thrown your way.
• Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
• Motivation & Drive: You’re goal-oriented, organized, and eager to grow.
• Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You’re not afraid to jump in — whether it’s greeting someone at the door or taking ownership of a task.

What You Should Know Before You Start:

• We have high expectations — and a hands-on training program that will set you up to meet them.
• This is not a desk job — expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll be part of a high-performing, highly collaborative team — recognition and promotion come from commitment and results.
• This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll sometimes work outside standard hours to support resident events or assist during weather challenges.

Why Weinstein?

• Industry-Leading Training: We’ll equip you with all the tools and knowledge you need to grow — no experience necessary.
• Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here – we want this to be a career, not just a job.
• Supportive Culture: We’re like family. We believe in investing in you, recognizing your contributions, and growing together.

Ready to join a team that believes in your potential?
Apply today and start building your future with WP.

Weinstein Properties is an Equal Opportunity Employer.

We have a fantastic Leasing Consultant opportunity available!

Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.

Location: The Bowery at Southside

Pay: Hourly rates are competitive (starting at $19/hour) and increasing based on experience + Quarterly Bonuses

Schedule: Weekdays 9-6 Saturdays 9-5 Sundays Closed (Saturdays are worked in a rotation with the team)

Who We Are:

At WP, we do things differently. We invest in people, not just resumes. We believe in training talent from the ground up, and many of our best Leasing Consultants didn’t come with industry experience — they came with drive, a great attitude, and a genuine desire to serve people. If you’re energetic, friendly, adaptable, and eager to learn, we’ll teach you everything you need to know to thrive in this role.

What You’ll Do:

As a Leasing Consultant, you’ll be the first impression and voice of our community. You’ll guide prospective residents through their leasing journey while building strong relationships with current residents and your team. You’ll juggle customer service, sales, and administrative tasks — and we’ll provide you with all the training and support you need to excel.

Who You Are:

• You don’t need leasing experience to succeed here — but you do need the right mindset.
• Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even when things get tough.
• Positive Energy: You show up with enthusiasm and a can-do attitude — every day, no matter what ends up being thrown your way.
• Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
• Motivation & Drive: You’re goal-oriented, organized, and eager to grow.
• Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You’re not afraid to jump in — whether it’s greeting someone at the door or taking ownership of a task.

What You Should Know Before You Start:

• We have high expectations — and a hands-on training program that will set you up to meet them.
• This is not a desk job — expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.
• You’ll be part of a high-performing, highly collaborative team — recognition and promotion come from commitment and results.
• This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll sometimes work outside standard hours to support resident events or assist during weather challenges.

Why Weinstein?

• Industry-Leading Training: We’ll equip you with all the tools and knowledge you need to grow — no experience necessary.
• Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here – we want this to be a career, not just a job.
• Supportive Culture: We’re like family. We believe in investing in you, recognizing your contributions, and growing together.

Ready to join a team that believes in your potential?
Apply today and start building your future with WP.

Weinstein Properties is an Equal Opportunity Employer.

Position Description

Job Title: Systems Administrator (Microsoft Dynamics 365 Field Service)

Reports To: Sr. Project Manager

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX (Hybrid)

Summary:

The Systems Administrator for Field Service Software is a pivotal role responsible for the successful management, maintenance, implementation, and enhancement of our field service support software. This position combines technical expertise with strong project management and communication skills. The Project Manager will be the primary liaison between our field operations and the development teams, ensuring the software meets business needs and users are fully trained and supported. This role requires someone with a training background and a strong grasp of systems and workflows, enabling them to clearly and concisely communicate with the service department.

Essential Duties and Responsibilities:

Field Service Enhancements:

• Collaborate directly with developers to create and test new software features.
• Communicates the front-end user workflows to the development team, ensuring a seamless translation of business needs into functional enhancements.
• Provide dedicated support and training during go-live periods for new software rollouts, including implementations for acquired companies.

Software Support:

• Serve as the first point of contact for all field service support needs, addressing inquiries and troubleshoots from users.
• Manage helpdesk tickets by proactively providing go-live support and assisting in self-service errors.
• Supports and collaborates with all members of the service group, including leaders, technicians, and administrators.

Troubleshooting

• Update process documentation and roll out new features and fixes via email and live training sessions.
• Actively solicit and incorporate user feedback from training sessions to continuously improve the training materials and content.
• Monitor user feedback for future improvements while tracking trends for in-depth analysis.

Process Documentation & Training:

• Document and maintain comprehensive process flows and standard operating procedures (SOPs) for all software functions.
• Trains on new curriculum and ongoing refresher courses
• Ability to execute and walk through billing-related processes within the software.

Other Duties and Special Projects:

• Lead and support various special projects as assigned.
• Regular, consistent and necessary to meet the needs of the business
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies 

• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Associate’s degree and/or 3+ years of experience in software support systems.
• HVAC industry knowledge is a plus.
• Proven experience in training and public speaking.
• Ability to understand the software system from a technical standpoint and translate that knowledge for a front-facing training role.
• Experience with Microsoft Dynamics 365 with a focus on field service is a plus.
• Familiarity with Finance & Operations (F&O).
• A process-driven mindset with a high degree of attention to detail.
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Frequent travel may be required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 – 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events

WFAA, the TEGNA-owned ABC affiliate in Dallas Fort Worth, is transforming the way we gather and present news, and we’re looking for a Story Desk Manager to embrace a leadership role in this transition to the newsroom of the future.

The successful candidate will guide our team of content creators in story discovery and presentation across all platforms. The person in this position will help manage the story development process throughout the day, having experience with the best practices of running an assignment desk and training others to excel at developing local contacts and responding to breaking news. They’ll also be part of a leadership team that oversees the station’s coverage of breaking news, developing stories and enterprise reporting for streaming, online, app, social media and linear television platforms, while maintaining a focus on stories that matter to our community.

The ideal candidate is an experienced journalist with a knack for building a team of people who work smarter, not harder, and are as adept at seeking information as they are in presenting those stories in modern and creative ways.  The aptitude to identify and pursue stories that are urgent, impactful and newsworthy is important. The ability to respond urgently to breaking news, calmly manage chaos, pivot quickly, solve problems creatively, train a motivated team, and guide a multi-platform newsroom’s content are all desirable for this leader.


Role Summary

As the Story Desk Manager, you will lead the Story Management Desk (SMD), a unified desk that replaces the legacy assignment and digital desks. The SMD model ensures a single, streamlined workflow for planning, producing and curating stories across platforms.

Responsibilities:

· Oversee daily coverage decisions and reporter assignments to be competitive across platforms with the goal to own the big story daily

· Determine the best format for each story, how it should be presented on different platforms and a reasonable timeline for delivery of those elements

· Look ahead and plan coverage or upcoming news cycles

· Lead regular story check-ins throughout the day

· Maximize audience insights to aid in content choices and improve audience reach

· Ensure competitive, engaging and impactful content for all platforms, including digital platforms: website, mobile app and streaming

· Plan coverage of stories that matter most to the community, using editorial judgment and social listening

· With the Story Desk Editors, provide editorial support for MSJs, producers and photojournalists, including reviewing scripts, videos and content for accuracy, grammar, AP style, digital best practices, fairness and ethical considerations

· Lead and communicate newsroom coverage during breaking news, ensuring accuracy, urgency and balance

· Uphold TEGNA’s journalistic standards and values across all platforms

Requirements:

What You’ll Bring

· Bachelor’s degree in journalism, communications, or at least 5 years of journalism experience in a local newsroom, digital production, or related role

· Superior news judgment and the ability to make fast, sound editorial decisions under pressure

· Proven record of success handling breaking news

· Experience managing a team of journalists

· Demonstrated knowledge regarding content desk operations

· Experience helping transform and manage news-gathering systems

· Impeccable organizational skills with a keen eye for detail

· Demonstrated success as both a team leader and a team player

· Effective communication skills

· Familiarity with the market, a plus

Our office, Dallas Endodontics is seeking a skilled and licensed Registered Dental Assistant (RDA) to join our busy specialty practice.

We are looking for a dedicated and professional RDA to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience. Here is what you need to know about the role, our team, and why this could be the right next step in your career.

Your Responsibilities

You will support the clinical team by delivering exceptional care and ensuring patients feel comfortable, informed, and well cared for during their visit. You will be an essential part of the practice, supporting both clinical and administrative functions, including:

• Greeting and preparing patients for treatment
• Assisting the dentist with procedures using four-handed dentistry
• Sterilizing instruments and maintaining a clean, organized operatory
• Taking and developing dental radiographs in compliance with state regulations
• Providing post-operative care instructions and oral hygiene education
• Scheduling appointments and follow-up visits
• Managing patient records accurately and securely
• Assisting with insurance and payment processing
• Supporting front desk and administrative functions as needed

Schedule Requirements:

Full-time, Hours are flexible.

Your Background

You’re a licensed RDA with a passion for patient care and a strong understanding of both the clinical and interpersonal aspects of dental assisting. You are calm under pressure, organized, and always eager to help both patients and your team.

You also have the following:

• Active Registered Dental Assistant license in the state of Texas required
• Current radiology certification required
• CPR and BLS certification required
• At least 1-2 years of dental assisting experience; specialty experience preferred
• Graduate of an accredited Dental Assisting program (if required by state law)
• Proficiency in sterilization protocols and infection control procedures
• Strong communication skills and a patient-focused attitude
• Knowledge of dental software and basic administrative tasks
• Ability to work collaboratively with doctors and staff in a fast-paced environment

If this sounds like you, we’d love to welcome you to our team.

Why You Should Join Our Team

A career with us is more than just a job, it’s an opportunity to be part of a team that values compassion, teamwork, and clinical excellence. You’ll work alongside a supportive group of professional dental assistants, office managers, specialists, and coordinators—who are all committed to delivering high-quality patient care.

We foster a collaborative and inclusive environment where team members are encouraged to grow professionally, pursue their passions, and feel supported in and outside of the workplace.

Your Benefits & Perks

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off 

Why You Should Join Our Team  

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.  

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.  

11910 Greenville Ave, Suite 450 Dallas, TX 75243

Please note: This position is not eligible for immigration sponsorship. 

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.

AI Support Analyst

The AI Support Admin plays a critical role in ensuring the smooth operation and adoption of AI tools across Accordion. Acting as the first line of specialized support for AI-related escalations, this individual bridges day-to-day technical assistance with long-term enablement initiatives. Reporting to the AI Enablement Lead, the Analyst will partner closely with both AI system readiness and AI training to resolve user issues, maintain system readiness, and enhance firmwide confidence in AI-driven tools.

This role combines hands-on technical troubleshooting with process and training support—making it ideal for someone who is equally comfortable solving technical challenges, documenting best practices, and assisting in the rollout of new AI capabilities.

The ideal candidate is a problem-solver who thrives at the intersection of technology and people. They bring curiosity about AI, patience in helping users, and the technical acumen to keep systems running smoothly. This person takes initiative, communicates clearly, and sees AI not just as a set of tools—but as a transformational force to make work more intelligent, efficient, and collaborative.

This position will ideally be based in one of our US offices and is a hybrid role with the flexibility to work remotely 2 days per week (also eligible for remote candidates).

This position is not eligible for immigration sponsorship.

What You'll Do:

AI Support and Troubleshooting

• Serve as the Help Desk escalation point for all AI-related issues, including tool access, performance, and integration challenges
• Troubleshoot and resolve incidents involving platforms such as Glean, CoPilot, ChatGPT, Zoom AI, and future AI applications
• Maintain documentation of known issues, resolutions, and best practices to improve first-line Help Desk response efficiency
• Monitor AI system health, escalate platform-level outages, and communicate impacts to stakeholders as appropriate

Collaboration and Enablement Support

• Work with AI system readiness to test new configurations, validate system integrations, and ensure readiness for production use
• Support AI training in maintaining learning materials, managing AI knowledge articles, and coordinating firmwide training sessions
• Participate in rollout activities for new AI tools and enhancements, providing hands-on user assistance and feedback for improvement
• Assist in building and maintaining AI usage dashboards and adoption reports in collaboration with the BI and Data Analytics teams

Continuous Improvement and Governance

• Identify recurring support patterns and propose solutions to improve user experience and system performance
• Maintain compliance with Accordion’s AI governance, security, and data management standards
• Document AI support procedures, ensuring alignment with internal IT and internal People Team standards

You Have:

• 2–4 years of experience in IT support, systems administration, or AI/automation tool management
• Strong understanding of enterprise AI tools such as Microsoft CoPilot, Glean, ChatGPT, Zoom AI, or similar
• Excellent troubleshooting, communication, and documentation skills
• Demonstrated ability to collaborate across teams, prioritize effectively, and manage multiple concurrent tasks
• Familiarity with Power BI, SQL, or other reporting tools is a plus
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

You Are:

• Excited to be part of a growing team, with a focus on driving future growth
• Passionate about delivering exceptional client service
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
• A self-starter with a strong work ethic
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• A team player, able to work with team members across all levels
• Someone who enjoys mentoring others and doing meaningful work
• A leader of others; you lead by example

The annual salary for this role ranges from: $70,000 to $90,000 + benefits + bonus.

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-HA1

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As a Food Service Assistant at Bezos Academy, you’ll help provide nutritious, compliant meals to children at our tuition-free, Montessori-inspired preschool and provide direct support with a variety of additional tasks both in and out of the classroom. You will manage all aspects of food preparation and service with strong attention to detail, organization, and adherence to safety protocols. Key responsibilities include preparing CACFP-compliant menus, placing food orders and managing food costs, receiving and verifying food deliveries, ensuring all meals are delivered to classrooms on time, and managing all clean-up, organization, and documentation. Assuming full ownership of the kitchen and food operations at the school, you will serve meals in accordance with USDA requirements, Bezos Academy policies, and local childcare regulations.

Beyond the kitchen, you will assist school staff and administration with a variety of tasks including inventory checks, laundry, and other ad hoc duties. As needed, you will also occasionally step into classrooms to provide direct supervision and support to the children. You will become an integral part of your school team working to improve processes and provide an excellent preschool experience where we nurture every child’s full potential. 

LOCATION

We are hiring a part-time Food Service Assistant to support our preschool in Houston – Northside (8855 McGallion Rd, Houston, TX 77022) with an expected start date of August 2026.

SCHEDULE, BENEFITS, & COMPENSATION

• This is a part-time, non-exempt/hourly position requiring a minimum of 25 hours per week, with occasional opportunities to work additional hours based on school needs.  
• You will work a five-hour shift, Monday through Friday, totaling 25 hours per week. Specific school schedules are determined by school leaders when considering all staff, classroom, and community needs, but are currently expected to be 8:00am-1:00pm.
• Compensation for this position is $21-$31 per hour. The upper third of the compensation range is typically reserved for existing employees who have been in the role for multiple years and who demonstrate strong performance over time. Starting compensation will vary by qualifications and prior experience. 
• Benefits include paid sick (care) time, accrued based on hours worked, and a 401(k) plan with a 4% employer contribution match.  

MINIMUM QUALIFICATIONS  

• Age 18 with high school diploma or GED  
• Ability to pass background checks and complete all trainings required by the state of Texas upon hire  
• Knowledge of cooking methods and procedures, including various types of preparation
• Ability to lift up to 50 pounds, stand for long periods of time, and perform a variety of repetitive tasks to prepare and serve food safely
• Experience working in an institutional or highly regulated kitchen/food setting with a clear understanding of food preparation best practices and protocols
• Active and current food worker card
• Understanding of Texas food and beverage worker manual
• Ability to speak, read, and write English fluently
• Basic proficiency in Microsoft Office (Word, Excel, Outlook)

PREFERRED QUALIFICATIONS  

• Experience working within the guidelines of the US Department of Agriculture and Child and Adult Care Food Program (USDA/CACFP)
• Two or more years of experience working in a school (preschool, early childhood education, daycare, or K-12 environment) or similar kitchen setting
• Working knowledge of food allergens, intolerances, preferences, and accommodations
• Prior experience as an Assistant Teacher in a preschool setting
• Associate’s degree in Early Childhood Education or two years of post-secondary coursework in Early Childhood Education
• Experience with Montessori pedagogy
• Experience with children with special needs
• Fluent in Spanish

RESPONSIBILITIES

NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Food Service Assistant.

Food Service and Site Operations

• Place weekly food orders with the vendor based on student attendance trends and food waste analysis
• Receive and verify daily food deliveries to ensure accuracy with order quantities and alignment with the approved menu. If meals are non-compliant, follow the Emergency Food SOP
• Manage all aspects of routine vendor performance to ensure the vendor is meeting or exceeding expectations
• Ensure all meals served to students are compliant and document any menu changes on menu
• Track food consumption and waste daily to ensure food costs remain as lean and efficient as possible
• Prepare and serve meals and utensils to classrooms for each scheduled meal service
• Maintain compliance with strict food hygiene and safety protocols at all times and maintain compliance with all state and local jurisdictional requirements
• Ensure the kitchen, equipment, serving utensils, cookware, and dishes are consistently cleaned, sanitized, and well-maintained
• Manage and organize food inventory, including proper labeling, dating, rotating stock, and discarding items nearing expiration in accordance with food safety guidelines
• Record and log food temperatures prior to each meal service to ensure compliance with safety regulations
• Accommodate children’s special dietary needs, including allergies, medical restrictions, and cultural or religious food requirements
• Assist in serving meals during family engagement and school events as needed

Added responsibilities if food is prepared on-site:

• Place weekly groceries orders based on the menu and current inventory
• Receive and verify food delivery and follow up with vendor if food delivered is incorrect based on the order or spoiled
• Prepare meals according to the planned menu and adapt recipes for dietary restrictions (allergies, religious diets, vegetarian, etc.)
• Prepare meals on a schedule (breakfast/lunch/snack)
• Adapt the menu (make substitutions) to avoid food spoilage and waste following the Menu Substitution SOP
• Help plan menus that are nutritious, budget-friendly, and appealing to students

Added responsibilities if school is under CACFP:

• Ensure vendor provides a delivery receipt and keep it for 3 years
• Children receive the appropriate portion sizes for each meal pattern component by providing correctly sized serving utensils and clearly communicating the required serving sizes to classroom staff upon meal delivery
• Review meal counts for accuracy and upload into SharePoint weekly
• If there are any menu substitutions, provide the necessary menu-supporting documentation (CN label, product formulation statement, Nutrition Facts, standardized recipe)
• Attend the required annual sponsor CACFP training that includes meal pattern, reimbursement, meal counts, claims, recordkeeping, and civil rights
• Clock in/out of Workday based on food-related responsibilities

Classroom Support

• Provide classroom coverage as needed
• Assist teachers with the full implementation of Bezos Academy’s performance standards, policies, and procedures
• Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom (i.e., cleaning materials, meal prep, nap time transitions, etc.)
• Organize materials and clean the workspace to facilitate the learning process for each child
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Provide 1:1 support for children who are experiencing big feelings
• Develop positive relationships with children

Other

• Assist the Head of School and school staff in other operational duties in the school as necessary when the kitchen work is complete (e.g., support with laundry, front desk support, and other duties as assigned by the Head of School)
• Participate in team meetings, center activities, and staff development

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

As a Food Service Assistant at Bezos Academy, you’ll help provide nutritious, compliant meals to children at our tuition-free, Montessori-inspired preschool and provide direct support with a variety of additional tasks both in and out of the classroom. You will manage all aspects of food preparation and service with strong attention to detail, organization, and adherence to safety protocols. Key responsibilities include preparing CACFP-compliant menus, placing food orders and managing food costs, receiving and verifying food deliveries, ensuring all meals are delivered to classrooms on time, and managing all clean-up, organization, and documentation. Assuming full ownership of the kitchen and food operations at the school, you will serve meals in accordance with USDA requirements, Bezos Academy policies, and local childcare regulations.

Beyond the kitchen, you will assist school staff and administration with a variety of tasks including inventory checks, laundry, and other ad hoc duties. As needed, you will also occasionally step into classrooms to provide direct supervision and support to the children. You will become an integral part of your school team working to improve processes and provide an excellent preschool experience where we nurture every child’s full potential. 

LOCATION

We are hiring a part-time Food Service Assistant to support our preschool in Dallas – Lakewood (1234 Abrams Road, Dallas, TX 75214) with an expected start date of August 2026.

SCHEDULE, BENEFITS, & COMPENSATION

• This is a part-time, non-exempt/hourly position requiring a minimum of 25 hours per week, with occasional opportunities to work additional hours based on school needs.  
• You will work a five-hour shift, Monday through Friday, totaling 25 hours per week. Specific school schedules are determined by school leaders when considering all staff, classroom, and community needs, but are currently expected to be 10:00am-3:00pm.
• Compensation for this position is $21-$31 per hour. The upper third of the compensation range is typically reserved for existing employees who have been in the role for multiple years and who demonstrate strong performance over time. Starting compensation will vary by qualifications and prior experience. 
• Benefits include paid sick (care) time, accrued based on hours worked, and a 401(k) plan with a 4% employer contribution match.  

MINIMUM QUALIFICATIONS  

• Age 18 with high school diploma or GED  
• Ability to pass background checks and complete all trainings required by the state of Texas upon hire  
• Knowledge of cooking methods and procedures, including various types of preparation
• Ability to lift up to 50 pounds, stand for long periods of time, and perform a variety of repetitive tasks to prepare and serve food safely
• Experience working in an institutional or highly regulated kitchen/food setting with a clear understanding of food preparation best practices and protocols
• Active and current food worker card
• Understanding of Texas food and beverage worker manual
• Ability to speak, read, and write English fluently
• Basic proficiency in Microsoft Office (Word, Excel, Outlook)

PREFERRED QUALIFICATIONS  

• Experience working within the guidelines of the US Department of Agriculture and Child and Adult Care Food Program (USDA/CACFP)
• Two or more years of experience working in a school (preschool, early childhood education, daycare, or K-12 environment) or similar kitchen setting
• Working knowledge of food allergens, intolerances, preferences, and accommodations
• Prior experience as an Assistant Teacher in a preschool setting
• Associate’s degree in Early Childhood Education or two years of post-secondary coursework in Early Childhood Education
• Experience with Montessori pedagogy
• Experience with children with special needs
• Fluent in Spanish

RESPONSIBILITIES

NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Food Service Assistant.

Food Service and Site Operations

• Place weekly food orders with the vendor based on student attendance trends and food waste analysis
• Receive and verify daily food deliveries to ensure accuracy with order quantities and alignment with the approved menu. If meals are non-compliant, follow the Emergency Food SOP
• Manage all aspects of routine vendor performance to ensure the vendor is meeting or exceeding expectations
• Ensure all meals served to students are compliant and document any menu changes on menu
• Track food consumption and waste daily to ensure food costs remain as lean and efficient as possible
• Prepare and serve meals and utensils to classrooms for each scheduled meal service
• Maintain compliance with strict food hygiene and safety protocols at all times and maintain compliance with all state and local jurisdictional requirements
• Ensure the kitchen, equipment, serving utensils, cookware, and dishes are consistently cleaned, sanitized, and well-maintained
• Manage and organize food inventory, including proper labeling, dating, rotating stock, and discarding items nearing expiration in accordance with food safety guidelines
• Record and log food temperatures prior to each meal service to ensure compliance with safety regulations
• Accommodate children’s special dietary needs, including allergies, medical restrictions, and cultural or religious food requirements
• Assist in serving meals during family engagement and school events as needed

Added responsibilities if food is prepared on-site:

• Place weekly groceries orders based on the menu and current inventory
• Receive and verify food delivery and follow up with vendor if food delivered is incorrect based on the order or spoiled
• Prepare meals according to the planned menu and adapt recipes for dietary restrictions (allergies, religious diets, vegetarian, etc.)
• Prepare meals on a schedule (breakfast/lunch/snack)
• Adapt the menu (make substitutions) to avoid food spoilage and waste following the Menu Substitution SOP
• Help plan menus that are nutritious, budget-friendly, and appealing to students

Added responsibilities if school is under CACFP:

• Ensure vendor provides a delivery receipt and keep it for 3 years
• Children receive the appropriate portion sizes for each meal pattern component by providing correctly sized serving utensils and clearly communicating the required serving sizes to classroom staff upon meal delivery
• Review meal counts for accuracy and upload into SharePoint weekly
• If there are any menu substitutions, provide the necessary menu-supporting documentation (CN label, product formulation statement, Nutrition Facts, standardized recipe)
• Attend the required annual sponsor CACFP training that includes meal pattern, reimbursement, meal counts, claims, recordkeeping, and civil rights
• Clock in/out of Workday based on food-related responsibilities

Classroom Support

• Provide classroom coverage as needed
• Assist teachers with the full implementation of Bezos Academy’s performance standards, policies, and procedures
• Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom (i.e., cleaning materials, meal prep, nap time transitions, etc.)
• Organize materials and clean the workspace to facilitate the learning process for each child
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Provide 1:1 support for children who are experiencing big feelings
• Develop positive relationships with children

Other

• Assist the Head of School and school staff in other operational duties in the school as necessary when the kitchen work is complete (e.g., support with laundry, front desk support, and other duties as assigned by the Head of School)
• Participate in team meetings, center activities, and staff development

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

Position Summary: As a Receptionist, you'll play a pivotal role in creating a welcoming atmosphere, ensuring seamless communication, and maintaining the efficiency of our operations. Be part of a dynamic environment where your enthusiasm and dedication contribute to our success story. If you're passionate about delivering exceptional service and being an integral part of a forward-thinking legal team that values people, expertise, and integrity, we invite you to explore the opportunities with us at Witherite Law Group. 

Key Responsibilities:

• Engaging Communication: Handle a high volume of incoming calls with grace and warmth, ensuring every interaction reflects our commitment to courtesy and professionalism. 
• Efficient Coordination: Direct calls to the appropriate team member or department promptly and accurately, ensuring seamless communication flow. 
• Welcoming Presence: Greet guests and colleagues with enthusiasm and a helpful attitude, providing assistance and guidance when needed. 
• Reliability and Dedication: Demonstrate unwavering commitment to the team, consistently going above and beyond expectations to support colleagues and operations. 
• Team Collaboration: Foster a cooperative and supportive team atmosphere at the front desk, contributing to a positive work environment. 
• Facilities Management: Maintain designated areas, ensuring cleanliness, organization, and adequate supplies across various spaces including reception, conference rooms, break rooms, and restrooms. 
• Proactive Oversight: Identify and communicate any operational deficiencies or requirements to management promptly, contributing to a smooth-running workplace. 
• Inventory Management: Take charge of office supply orders and maintain a well-stocked supply closet, including breakroom essentials, ensuring seamless office operations. 
• Logistics Coordination: Manage mail distribution, pickups, and processing, ensuring timely delivery and organization. 
• Event Support: Assist in setting up and maintaining conference rooms, contributing to a professional and organized environment for meetings and events.

Qualifications: 

• Effective verbal communication and customer service skills
• Minimum of 2 years (preferred) front desk and clerical experience
• Previous experience working for a plaintiff’s personal injury law firm a plus
• Excellent organizational skills, outstanding attention to detail, and multi-tasking abilities
• Professional appearance and behavior
• A positive attitude toward clients and co-workers is essential
• Strong knowledge of Microsoft Office Suite and ability to quickly learn additional software
• Excellent communication and interpersonal skills
• Proven reliability and commitment to exceptional service
• Ability to thrive in a dynamic, fast-paced environment
• High School diploma or GED

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits and Perks:

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays 
• Tuition Reimbursement

About the Opportunity:

Sagent is looking for an Office Administrator to support our new location in Dallas, Texas in the Cypress Waters business park. This role is the front door of the office and the go-to person for keeping the workplace running smoothly—supporting employees and leaders, coordinating vendors and deliveries, and ensuring the office is stocked, welcoming, and organized. As a tech company, this position involves minimal physical filing and is primarily focused on office operations, administrative support, and a great on-site experience for employees and visitors.

This role is a full-time, in-office position.  

Your Day to Day at Sagent:

• Reception & Front Desk: Serve as the first point of contact—greet and assist visitors, answer and route calls/emails, and ensure a professional, welcoming experience.
• Badge System & Visitor Access: Support the office badge/visitor process, including welcoming guests, coordinating access as needed, and following site procedures.
• Office & Breakroom Supplies: Own inventory for office and breakroom supplies; place orders, restock, and coordinate deliveries to keep the office running day to day.
• Scheduling & Conference Rooms: Coordinate meeting logistics and conference room bookings; help prevent scheduling conflicts and ensure rooms are set up for success (as needed).
• Administrative Support: Provide general administrative assistance including document support, light scanning/copying, basic data entry, and maintaining organized digital records (minimal physical filing).
• Mail, Shipping & Deliveries: Receive and distribute mail and packages; coordinate courier pickups/drop-offs and manage incoming deliveries.
• Facilities & Vendor Coordination: Coordinate with building management and vendors for service requests, repairs, and general office needs; help keep shared areas professional and functional.
• Administrative Coordination: Provide light support with invoices, expense tracking, and simple spreadsheets, as needed.
• Office Events & Visits: Help coordinate on-site office events (team meetings, celebrations, etc.) and support visit logistics, including light travel coordination when needed.

Executive & Administrative Support:

• Provide administrative and light executive assistance to senior leaders (SVP-level) as needed.
• Support calendar management and meeting coordination, including scheduling, room setup, and occasional visitor logistics. 

We’d love it if you had:

• 2–3 years of experience as an Office Administrator, Receptionist, Administrative Assistant, or in a similar office support role.
• Working knowledge of office operations, procedures, and vendor coordination.
• Proficiency in Microsoft Office (especially Outlook and Excel) and comfort learning new tools.
• Strong time management skills with the ability to multitask and prioritize in a fast-paced office.
• High attention to detail with a proactive, solutions-oriented approach.
• Excellent written and verbal communication skills and a professional, customer-service mindset.
• Strong organizational skills and follow-through.
• Ability to identify opportunities to improve office processes and employee experience.

At Horace Mann, we are driven by a passion for supporting educators and helping them achieve lifelong financial success. As an Application Systems Analyst Programmer, you will play a critical role in supporting, configuring, and enhancing business applications across the organization.

In this role, you will analyze user issues and enhancement requests, identify root causes, and deliver effective, cost-efficient solutions aligned with business objectives. You will serve as a key liaison between business partners and IT, ensuring systems are reliable, efficient, and user-friendly.

Key Responsibilities

• Serve as the primary point of contact for application-related issues and user inquiries

• Troubleshoot, analyze, and document system issues; recommend and implement solutions

• Communicate issue status, timelines, and resolutions clearly to stakeholders

• Provide technical support, user guidance, and training as needed

• Assist with data access, reporting, and enabling user self-service capabilities

• Collaborate with Business Analysts and Developers to design and implement system enhancements

• Develop and execute test plans to validate system changes and ensure quality

• Support help desk requests and resolve technical issues in a timely manner

• Maintain a strong understanding of business processes and supported systems

• Configure insurance products, workflows, and processing rules

• Participate in an on-call rotation to monitor nightly production cycles

Qualifications

• Bachelor’s degree in Computer Science, Business Administration, or a related field (or equivalent experience)

• Working knowledge of enterprise applications and IT-supported systems

• Strong analytical, problem-solving, and communication skills

• Ability to translate technical concepts for non-technical audiences

• Proven ability to collaborate effectively across teams

Preferred Qualifications

• Experience with system testing and release validation

• Familiarity with reporting tools and data analysis

• Experience with policy administration or claims systems

• Experience with LifePRO, Hyland Perceptive, and/or Online ToolWorks SmartBatch

• Knowledge of insurance products (Annuities, Life, IUL, Supplemental Health, Group Health, Group Life)

• Experience with SQL

Salary Range:

$57,500.00 - $79,100.00  

Salary is commensurate to experience, location, etc.

#VIZI 

#LI-LM1 

Welcome to Vaco by Highspring – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.  

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime. 

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) 
• An Inc. 5000 fastest growing private company in America every year since 2007! 

A Day in the Life 

The Technology Recruiter is a professional networker and relationship builder with deep interest in evolving IT trends. This individual establishes and develops relationships with active and passive job seekers (“candidates”) as well as works with one or more Business Development Managers to fulfill exciting project and direct-hire positions in the areas of information technology, ranging from Help Desk Support and Application Development to Network Engineering, CIOs, CTOs, and more.   

Duties and Responsibilities 

• Identify, interview, and evaluate candidates for client opportunities.  
• Foster long-term relationships with professionals among the IT community; regularly attending local user groups and networking events.   
• Review and understand technical job requirements and skills.  
• Review, reformat and present resumes to meet client expectations.  
• Develop strategies designed to qualify candidates through various tools or networks.  
• Negotiate pay rates with consultants based on position requirements.   
• Meet with candidates in person or virtually to assess qualifications.  
• Work with sales team to help drive the delivery strategy for consultants and candidates.  
• Collaborate with teammates to fill open positions across other lines of business and/or national practices as appropriate.   
• Actively market in-demand skill sets to the sales team.   

‘Best Place to Work’ Perks 

• True base salaries and uncapped commission plans that surpass industry standards. 
• Annual FIVE STAR vacations (we call it “Vatopia”) for meeting top tier performance goals. 
• World class training where Vaconians learn and exchange ideas.    
• Flexible PTO to take time off that fits your needs and supports your well-being.   
• Technology packages that include smart phone coverage, up-to-date equipment, and top tier online resources.   
• Comprehensive benefits including medical, dental, vision, 401k, fertility, pet insurance, life insurance, disability and more!     

Desired Competencies and Skills: 

• Communication: Speaks in a clear, concise, and confident manner; listens attentively.  
• Emotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others; able to read others.  
• Written Communication: Develops written communication that is clear, concise, grammatical, and engaging.  
• Adaptability: Responds to changes, delays, or unexpected events in a positive manner; adapts working style to best fit a given situation.   
• Leadership: Self-directed with an innate drive to succeed; accepts feedback with a desire for continuous improvement.   
• Relationship Building: Builds, develops, and maintains strong relationships with others while building trust and connection.   
• Social Intelligence: Able to understand and manage interpersonal relationships.   
• Diligence: Able to effectively search for, organize, and evaluate information.  

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Education/Experience:  

• Bachelor’s Degree required.   
• Minimum of 1 to 3 years’ technology recruiting experience.   
• 3+ years’ IT recruitment experience in lieu of degree may be considered.   
• Active member of the IT community and/or networking groups.   

Technical Skills:  

• Must have working knowledge of MS Office Suite 
• Experience with Bullhorn preferred. 

Basic Skills:  

• Able to work with a sense of urgency and meet tight deadlines; Organized, detailed, and results driven. 

Travel: 

<10% -Occasional travel to annual conference or client sites 

Our office, Ayik & Berto - Woodhill Endodontics in Dallas, TX is seeking a Patient Care Coordinator with Dental Assistance experience to join our busy specialty practice.  

Our office is looking for a talented and pleasant patient care coordinator with Dental Assistance experience to take on all administrative and front office duties while also having dental assistance experience to provide an exceptional experience to all patients and visitors while being able to multi-task. Here is what you need to know about the role, our team and why we could be the right next step in your career.   

Your Responsibilities 

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:  

• Welcoming patients to the dental office  
• Maintaining accurate patient records   
• Answering all incoming calls and redirecting them or keeping messages   
• Check, sort and forward emails  
• Keep updates records and files   
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)  
• Assist with maintaining a clean, organized, and well-stocked operatory
• Provide oral hygiene and post-operative care instructions

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.   

Your Background 

You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You’re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:  

• Ability to multi-task
• Familiarity with office machines (e.g fax, printer ect.)  
• Strong communication and people skills
• Understand treatment plans
• Knowledge of instrument sterilization according to regulations
• Good organizational and multi-tasking abilities   
• Problem-solving skills  
• Customer service orientation   
• A high school diploma   
• Desires to help your patients 

 If this sounds like you, you will fit right in with the team!  

 Why You Should Join Our Team   

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.   

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.   

Your Benefits & Perks: 

• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage  
• Principal PPO Dental Insurance  
• Complimentary Life Insurance Policy  
• Short-term & Long-Term Disability  
• Pet Insurance Coverage 
• 401(k) 
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off  
• Diverse and Inclusive Work Environment  
• Strong culture of honesty and teamwork 

Our office, The Endodontic Group in Dallas, TX is seeking a talented Dental Assistant to join our busy specialty practice. 

We are looking for a talented and skilled Dental Assistant to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.  

Your Responsibilities 

You will ensure excellent patient service and lift administrative and basic dental tasks off the Dentist’s shoulders. You will be focused on ensuring that the patients' needs, concerns, and questions are answered. You will help keep the patient relaxed and comfortable during their visit, being the patients go to resource during their visit which includes the following: 

• Welcoming patients to the dental office 
• Preparing patients for treatment, ensuring their comfort 
• Selecting and set up instruments, equipment, and supplies 
• Sterilizing instruments according to regulations 
• Assisting the dentist through 4-handed dentistry 
• Providing oral hygiene and post-operative care instructions 
• Keeping the dental room clean and well-stocked 
• Scheduling appointments and post op visits 
• Maintaining accurate patient records  
• Assisting with payment procedures 

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.  

Your Background 

You are a resourceful dental assistant who loves helping patients receive the experience they deserve and helping the Dentist to provide it. You're excited by the prospect of a patient leaving your office in a healthier, stronger, and more comfortable / happier being, each and every day. You’re a kind, passionate and collaborative problem-solver who is able to proactively adjust to shifting priorities, and values the chance to make an important impact.  

You also have the following: 

• At least X years of proven experience as dental assistant, specialty is preferred 
• Knowledge of dental instruments and sterilization methods 
• Understanding of health & safety regulations 
• Ability to perform regulated non-surgical tasks 
• Good computer skills 
• Excellent communication and people skills 
• A strong attention to detail 
• Well-organized and reliable 
• A high school diploma  
• A certificate from an accredited dental assistant program (if required by law) 
• An active state radiology license (if required by law) 
• Nitrous certified (preferred) 

If this sounds like you, you will fit right in with the team! 

Why You Should Join Our Team  

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.  

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.  

Your Benefits & Perks 

• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage  
• Principal PPO Dental Insurance  
• Complimentary Life Insurance Policy  
• Short-term & Long-Term Disability  
• Pet Insurance Coverage 
• 401(k) 
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off  
• Diverse and Inclusive Work Environment  
• Strong culture of honesty and teamwork 

About the Role: 

We're looking for a talented CRM & System Administrator to own, optimize, and scale the backbone of our go-to-market and customer operations. This isn't a "keep the lights on" role -- it's an opportunity to shape how a fast-growing healthtech company runs its most critical systems. If you're someone who gets excited about clean data, smart automation, and building systems that make people's jobs easier, you'll thrive here. 

About the Team: 

You'll sit at the intersection of Marketing, Sales, and Delivery Operations -- partnering with leaders across the business to solve real problems through technology. As an individual contributor, you'll have a high degree of ownership and autonomy, with direct visibility to leadership and the opportunity to shape how we scale our CRM and systems infrastructure as the company grows. 

What You’ll Do: 

Platform Management & Optimization 

• Maintain and optimize HubSpot Marketing, Sales, and Service Hubs 

• Build and refine workflows, automation, sequences, and lead routing 

• Create and manage custom properties, pipelines, dashboards, and reports 

• Conduct regular data audits to ensure accuracy, cleanliness, and governance 

Platform Ownership 

• Configure and maintain tickets, pipelines, SLAs, and customer feedback surveys 

• Partner with client-facing and back-office teams to streamline ticketing processes and improve response workflows 

• Build automation that enhances customer experience—ticket routing, escalation rules, satisfaction surveys, and follow-up sequences 

• Support campaign execution by building emails, landing pages, forms, and segmented lists 

Cross Functional Support 

• Collaborate with Marketing, Sales, and the Delivery Ops teams to translate business needs into scalable solutions 

• Train internal teams on HubSpot features, processes, and best practices 

Systems Integration & Technical Ownership 

• Manage integrations between HubSpot and other business systems 

• Troubleshoot technical issues, identify root causes, and implement long-term fixes 

• Work with internal teams and external vendors on system enhancements and API based integrations 

Reporting & Insights 

• Build dashboards and reports that provide visibility into funnel performance, customer lifecycle, and service operations 

• Track KPIs across marketing, sales, and service to support data driven decision-making 

• Recommend improvements to processes, automation, and data structure based on insights 

What You Bring: 

• 3–5 years of hands-on CRM administration experience, with deep HubSpot expertise in a B2B environment 

• Deep expertise in HubSpot workflows, automation, lifecycle stages, and lead/ticket management 

• Experience supporting Customer Success or Support teams using Service Hub 

• Strong command of CRM data structures, segmentation, and reporting 

• Experience managing integrations between CRM platforms and third-party business systems, including tools like Intercom and Jira 

• Comfort working with custom-coded elements including troubleshooting scripts, custom workflows, or API-based logic 

• A systems thinker who can translate ambiguous business needs into clean, scalable solutions 

• Excellent communication skills and the ability to simplify complex processes 

Bonus Points: 

• HubSpot certifications (Marketing Hub, Sales Hub, Service Hub)  

• Experience managing integrations between CRM platforms and third-party business systems 

• Background in healthcare, benefits, or a high-growth SaaS environment 

What Success Looks Like: 

A great HubSpot Administrator doesn't just maintain the system; they make it work harder for everyone. Success means a well-organized, scalable HubSpot instance built on clean, reliable data, smart automation that reduces manual work, and clear reporting that drives smarter decisions across marketing, sales, and service. 

Compensation: $92,000-$115,000

The Account Executive Role

As an Account Executive selling Individual Coverage Health Reimbursement Arrangement (ICHRA) to employers. Your primary objective will be to drive revenue growth by acquiring and retaining broker partnerships, who will partner with you to identify new employer opportunities. In addition, you will be responsible for identify employers who are interesting in ICHRA’s and working with their brokers, as needed, to close the deal. The following job description outlines the responsibilities and requirements for this role:

Responsibilities:

• Develop and execute a comprehensive sales strategy to establish and maintain relationships with health insurance brokers and employers in the target market.
• Generate leads through networking, referrals, and prospecting to build a robust pipeline of potential broker partners & employers.
• Conduct sales presentations, product demos, and trainings to brokers & employers on the benefits and features of ICHRA.
• Collaborate with marketing to develop and implement marketing campaigns that generate interest in ICHRA and drive lead generation.
• Negotiate sales contracts and pricing agreements with employers to close deals and ensure profitability.
• Provide exceptional customer service to employers and brokers to their satisfaction with ICHRA.
• Keep abreast of industry trends, regulations, and competitor activities to identify opportunities and threats.
• Monitor and report on sales performance to identify areas for improvement and adjust sales strategies accordingly.
• Lead and mentor junior sales executives to ensure they meet sales targets and effectively manage broker relationships.

Requirements:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Proven track record of sales success for 3+ years in a B2B environment in the healthcare industry.
• In-depth knowledge of the health insurance brokerage industry, including brokers, carriers, and regulatory requirements.
• Excellent communication and interpersonal skills to build relationships with brokers and other stakeholders.
• Strong presentation skills to deliver compelling sales pitches and product demonstrations.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving and decision-making skills to identify and resolve sales challenges.
• High level of organization and attention to detail to manage and document sales activities, pipeline progress, and contracts.
• Proficiency in MS Office and sales management software.
• Willingness to travel to meet with brokers & employers and attend industry conferences as needed.
• SaaS experience is a plus!

What it takes to join our team
At Take Command, we believe in three key traits that set up a foundation for success in all sales roles within our team:

• Coachability 
  • The health insurance industry is complex and constantly changing. We are looking for folks that are not only open to being coached to success but are able to take feedback and implement it quickly. The attitude of “Feedback is a gift” goes a long way!
• Work Ethic 
  • We are big believers in ‘‘Talent is overrated” and that those with True Grit will rise to the top quicker than those with an abundance of talent but fail to put in the necessary time to achieve their potential. You may  be familiar with Malcolm Gladwell's “10 000-hour rule,” asserting that the key to achieving true expertise in any skill is simply a matter of practicing, albeit in the correct way, for at least 10 000 hours. Do you have the hunger and desire to get to these 10,000 hours quicker than anyone else? 
• Attitude
  • Sales is full of setbacks and there will be more deals that don’t go your way, than close. Feeling comfortable failing with the attitude of “Failure is a steppingstone on the path to success” is what is needed to be successful in any sales role, especially in sales in a startup environment as we continue to learn from mistakes, iterate processes and continuously improve. We are looking for positive people to add to our team, that believe it isn’t success that leads to happiness, it’s happiness that leads to success.

Account Executive Salary: $105,000-$115,000 OTE ($60,000-$70,000 + $45,000 variable)

As the manager of Multi and Single-Family Sales at Gas South, you will play a pivotal role in driving growth and revenue in the multi-family and single-family markets. You will lead, coach, and develop a dynamic team of sales executives and coordinators. You will be responsible for developing and implementing strategic sales initiatives to increase customer acquisition, retention, and property penetration rates. You will also be responsible for implementing and enforcing sales processes and controls and ensuring the achievement of sales targets.

Are you a fit?

This position requires a strategic thinker with exceptional leadership and sales skills.

Additional Responsibilities

• Team Leadership and Development: Lead, coach, and mentor a team of sales and channel representatives, fostering development and accountability. Set clear sales targets and provide ongoing feedback and performance evaluations. Develop training programs and sales methodologies to continuously improve the team's effectiveness.
• Sales Strategy: Develop and execute a comprehensive multi and Single-family sales strategy aligned with Gas South's overall goals. Apply strong critical thinking to prioritize opportunities, refine targeting, and create tactical action plans. Guide the team in executing strategies with discipline and consistency.
• Deal expertise & selling acumen: Understand deal dynamics, key profitability drivers, & our contracts. Help sales executives to position Gas South competitively using differentiated solutions rather than price alone.
• Relationship Management: Build and maintain strong relationships with industry partners, associations, property management companies, property owners, and key broker and consultant partners, understanding their needs and ensuring exceptional service delivery.
• Business Development: Identify and target potential opportunities and industry relationships to expand Gas South’s market presence.
• Sales Performance and Reporting: Monitor and analyze sales performance metrics, identifying areas for improvement and implementing corrective measures. Prepare regular sales reports and presentations for senior management. Ensure accurate forecasting and revenue projections.
• Talent identification and Acquisition: Ability to identify and assess external and internal skills and talent, selecting the best people to build sales team strength, and development of overall workforce capacity.
• Compliance and Ethics: Ensure that all sales activities are conducted in compliance with company policies and defined rules of engagement. Promote a culture of ethical behavior and integrity within the sales team.

Experience

• 3+ years sales management experience preferred, preferably within a related industry.
• Demonstrated ability to coach, motivate, and develop sales teams.
• Exceptional track record of developing and implementing sales strategies that have met or exceeded defined goals and objectives.
• Experience in talent identification, acquisition, and retention, with a track record of building high performing sales teams.
• Willingness to travel to industry events, trade shows, and face-to-face meetings.

Preferred Experience

• Bachelor’s degree in business, marketing, or a related field.
• Proficiency in CRM software and sales analytics tools.
• Ability to thrive in a fast-paced environment.
• Strong interpersonal skills with the ability to build rapport quickly.
• Excellent communication skills, both written and verbal.

Location Requirements

Atlanta, GA. Relocation to Atlanta is required for candidates from other markets

Physical Requirements

Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks, conducting meetings, and collaborating with colleagues.

Ability to operate standard office equipment such as computers, printers, and copiers.

Keyboarding: Ability to enter text or data into a computer by means of a traditional keyboard and mouse, requiring finger dexterity and hand coordination.

Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues, or visiting different departments. Ability to stand during receptions.

Driving: Ability to drive to the office 2-3 days per week and to offsite meetings, events, and conferences as needed. Travel to other out-of-state offices (GA or FL) 1-4 times per year. Requires visual and auditory acuity for effective communication, document review, performance management, and use of office technology.

Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings. Ability to reach for items stored in cabinets or shelves, both above and below shoulder height.

Some evening and weekend work required for external events. Ability to work in typical office conditions, which may include exposure to noise, artificial lighting, and climate-controlled environments.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, Seeing, Keyboarding, Talking, Walking, Sitting, Driving, Lifting, and Carrying

About the Role

Enterprise Operations exists to ensure Take Command can scale efficiently and reliably by owning the internal systems, data, execution, and partnerships that power the business. We design, operate, and continuously improve the company’s internal operating model so teams can move faster, make better decisions, and scale with confidence.

We’re hiring a Director of Data & Business Intelligence to be a foundational leader within Enterprise Ops — someone who can build the data and BI muscle the company needs today while shaping how data, automation, and insight support scale over time.

This role is both hands-on and strategic. You’ll start by building core BI assets yourself, alongside a small team, and evolve into a leader who defines how data is governed, interpreted, and used across Operations, Finance, Product, and Go-To-Market teams. You’ll also play a key role in identifying opportunities to reduce manual work through automation and applied AI.

What You’ll Do

• Own the company’s business intelligence strategy, including KPIs, dashboards, and executive reporting

• Build and maintain core BI assets hands-on early (models, dashboards, metric definitions)

• Establish clear, lightweight data governance: definitions, documentation, and change management

• Partner closely with Engineering to ensure reliable, well-understood data flows without owning core platform infrastructure

• Design how insights are delivered so they drive action, not just visibility

• Identify opportunities to automate manual reporting, reconciliation, and operational workflows, including the thoughtful use of AI where it adds leverage

• Act as a strategic thought partner to leadership on performance, growth, and operational efficiency

• Gradually build and lead a small, high-impact data team

What You’ll Own

• Company KPIs and executive reporting

• Standard dashboards used across Operations, Finance, Support, and GTM

• Metric definitions and the data dictionary

• The BI and analytics layer (e.g., Looker, semantic models, reporting tools)

• Governance processes for introducing or changing metrics

• Identification and prioritization of automation and AI opportunities within data and reporting workflows

How You’ll Work (Enterprise Ops Principles in Practice)

• Build things that help everyone: You design data systems and reporting that scale beyond yourself and make the whole company better

• Seek clarity over comfort: You notice when numbers don’t line up, reduce ambiguity, and push toward clear decisions

• Own the outcome: You step in and move things forward, even when ownership or the path isn’t obvious

• Be technically grounded and customer-true: You understand the data, systems, and domain deeply and use that judgment to do right by the business and customers

• Stay curious and open-minded: You explore new approaches (including AI and automation), invite correction, and keep improving without losing attention to detail

Who You Are

• 8–12+ years experience in data, analytics, BI, or related fields

• Experience building or rebuilding a BI function in a growing company

• Comfortable operating as a player-coach — strategic, but willing to get into the weeds

• Strong business intuition; you understand how operational, financial, and go-to-market metrics fit together

• Confident influencing senior stakeholders and navigating ambiguity

• Pragmatic and execution-oriented — you know when “good enough” unlocks momentum

Nice to have

• Experience reducing manual operational work through automation or AI

• Background in fintech, healthcare, benefits, or other regulated environments

• Experience with modern BI stacks and semantic layers

What Success Looks Like

• Leadership trusts and uses a consistent set of metrics to run the business

• Teams spend less time reconciling numbers and more time acting

• Manual reporting and operational overhead decrease through automation

• BI is seen as a strategic partner within Enterprise Ops, not a reporting queue

• The data foundation is strong enough to scale without rework

Compensation: $158,000-$178,000 + 15% bonus

First 3 Months Deliverables

Month 1 — Clarity, Baseline, and Leverage Points

• Agreed-upon list of core company KPIs

• Documented definitions for the highest-impact metrics

• Inventory of existing dashboards, reports, pipelines, and manual data processes

• Identified 2–3 priority data or reporting issues to address first

• Identified top manual workflows (reporting, reconciliation, ops support) suitable for automation

• Initial draft of a data dictionary

Signal: understands the business, the data, and where automation will matter.

Month 2 — Standardization, Early Wins, and Automation Pilots

• Standardized definitions for core operational, financial, and GTM metrics

• 1–2 improved or newly standardized dashboards in active use

• Reduction or consolidation of duplicate/conflicting reports

• Published v1 data dictionary with named owners

• At least one manual workflow reduced or automated (reporting, reconciliation, or data QA)

• Defined lightweight process for requesting or changing metrics/reporting

Signal: delivers visible value and starts reducing operational drag.

Month 3 — Trust, Operating Model, and Scale Readiness

• Finalized core KPI set actively used by leadership

• Executive reporting that ties together Ops, Finance, and GTM performance

• Established data governance rhythm (cadence, approvers, documentation)

• Clear roadmap for:

  • BI improvements

  • Data quality enhancements

  • Further automation and applied AI opportunities

• Defined team operating model (roles, responsibilities, near-term hiring)

Signal: the foundation is solid, trusted, and ready to scale.

Enterprise Account Executive

The Enterprise Account Executive Role

As an Enterprise Account Executive, you will be responsible for driving revenue growth by selling Individual Coverage Health Reimbursement Arrangements (ICHRA) to mid-market and enterprise employers through strategic broker partnerships and direct enterprise engagement.

In this role, you will manage complex, multi-stakeholder sales cycles, build relationships with national and regional brokerages, and work directly with C-suite and senior HR/benefits leaders at large organizations. You will partner closely with brokers to identify enterprise opportunities while also proactively sourcing and developing strategic employer relationships.

This role requires a consultative, strategic sales approach and the ability to navigate large organizations, educate stakeholders on the benefits of ICHRA, and drive consensus across multiple decision-makers.

Responsibilities

• Develop and execute a strategic enterprise sales plan focused on acquiring and expanding relationships with large employers and national/regional broker partners.

• Identify and pursue enterprise employer opportunities through broker networks, outbound prospecting, and industry relationships.

• Manage complex sales cycles involving multiple stakeholders including HR leaders, finance teams, benefits consultants, and executive leadership.

• Deliver executive-level sales presentations, product demonstrations, and educational sessions to brokers and enterprise employer decision-makers.

• Partner with brokers to position ICHRA as a strategic benefits solution for large employers transitioning from traditional group health plans.

• Build and maintain long-term strategic relationships with key brokerages, consulting firms, and enterprise clients.

• Collaborate with marketing to support enterprise-focused campaigns, events, and thought leadership initiatives that generate qualified opportunities.

• Lead contract negotiations and pricing discussions for enterprise deals, ensuring mutually beneficial outcomes while maintaining profitability.

• Serve as a trusted advisor to enterprise clients and broker partners throughout the evaluation, implementation, and expansion process.

• Stay informed on industry trends, regulatory developments, and competitive landscape to effectively position ICHRA in complex employer environments.

• Maintain accurate pipeline visibility and forecast enterprise deals within CRM systems (HubSpot).

• Partner with internal teams including sales leadership, partnerships, product, and customer success to ensure smooth deal execution and long-term client success.

Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

• 10+ years of B2B sales experience, with at least 2+ years selling to mid-market or enterprise organizations.

• Proven track record of closing complex, high-value deals with longer sales cycles.

• Experience working with or selling through health insurance brokers, benefits consultants, or HR leaders.

• Strong understanding of the health insurance or employee benefits ecosystem, including brokers, carriers, and regulatory dynamics.

• Exceptional executive communication and relationship-building skills.

• Ability to navigate large organizations and multi-thread deals across multiple stakeholders.

• Strong presentation and consultative selling skills.

• Highly organized with the ability to manage large pipelines, long sales cycles, and strategic accounts.

• Experience using CRM platforms (HubSpot preferred) and standard sales tools.

• Willingness to travel to meet with brokers, enterprise clients, and attend industry conferences.

• Employee benefits experience strongly preferred.

What It Takes to Join Our Team

At Take Command, we believe in three key traits that set a foundation for success across all sales roles:

Coachability

The health insurance industry is complex and constantly evolving. We look for individuals who actively seek feedback, implement it quickly, and view coaching as a pathway to continuous improvement. The mindset that “feedback is a gift” goes a long way.

Work Ethic

We believe that grit and persistence outperform raw talent. Those willing to put in the work, stay disciplined, and continually refine their craft will rise the fastest. As Malcolm Gladwell’s 10,000-hour rule suggests, expertise is built through consistent and intentional practice. We value individuals who bring the hunger to put in the hours required to master their craft.

Attitude

Sales inevitably comes with setbacks. Enterprise sales especially requires resilience, patience, and persistence. We look for individuals who embrace challenges, maintain a positive mindset, and believe that failure is simply a steppingstone toward success. At Take Command, we believe happiness fuels success — not the other way around.

Compensation

Enterprise Account Executive Salary:
$125,000 – $150,000 base + variable compensation (OTE dependent on experience)

ROLE OVERVIEW

The Associate, Affiliate Growth will support business development and growth initiatives to recruit physicians into NeueHealth’s portfolio of value-based contracts, including Medicare ACOs, ACA, Medicaid, and Medicare Advantage. This role will build relationships with independent primary care practices to expand NeueHealth’s network of providers in new and existing markets. Through a consultative business development process, you will own the entire business development process—from pipeline generation to close. The ideal candidate is self-motivated, passionate about health care, and a skilled communicator.

ROLE RESPONSIBILITIES

The Associate, Affiliate Growth job description is intended to point out major responsibilities within the role, but it is not limited to these items.

Business Development & Market Expansion

• Support identification and evaluation of new growth opportunities across Medicare ACOs, Medicaid, Medicare Advantage, and ACA value-based contracts
• Assist with market research, competitive analysis, and pipeline tracking for new partnerships and geographies
• Help prepare outreach materials, including one-pagers and pitch decks, to prospective providers

Provider Recruitment

• Leverage publicly available and internal databases to generate a pipeline
• Attend industry conferences, meetings, and network events to source prospective physicians
• Conduct site visits and call/email physicians
• Maintain dashboards and trackers related to growth pipeline and deal status
• Clearly communicate the financial and operational benefits of becoming a NeueHealth affiliate and NeueHealth differentiators versus other ACO/MSO/IPAs in the market
• Prepare weekly business development summaries for senior leadership

Deal Support & Execution

• Support development of provider incentive alignment structures, financial forecasts, and presentations for new opportunities
• Assist with RFP responses, pitch decks, and partner proposals
• Effectively close deals to meet recruitment targets

Affiliate & Portfolio Support

• Work closely with affiliate leadership teams to track growth initiatives and performance metrics
• Help standardize tools, templates, and processes used across affiliates for growth and business development
• Support ad hoc strategic initiatives tied to affiliate expansion or optimization
• Coordinate with internal stakeholders during diligence, contracting, and onboarding phases

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS

Required

• Bachelor’s degree in business, economics, public health, healthcare administration, or a related field
• 1-3 years of experience in sales, business development, provider relations, or a related role
• Ability and willingness to travel within your assigned region up to 60% as needed
• Strong analytical skills with comfort in Excel and PowerPoint
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously

Preferred

• Exposure to value-based care, population health, or risk-based payment models
• Experience with Medicare ACOs, Medicaid, Medicare Advantage, or ACA markets
• Familiarity with healthcare financial modeling or provider/payer contracting
• Experience generating, owning, and executing on a pipeline

PROFESSIONAL COMPETENCIES

• Strong business development and strategic thinking skills.

• Ability to build and maintain relationships with physicians

• Financial acumen and “deal-making” prowess

• Excellent written and verbal communication skills

LICENSURES AND CERTIFICATIONS

• N/A

WORK ENVIRONMENT

The majority of work responsibilities are performed in an open office setting, carrying out detailed work sitting at a desk/table and working on the computer. Travel to provider offices will be required.

EEO/AFFIRMATIVE ACTION STATEMENT

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

ROLE OVERVIEW

The Associate, Affiliate Growth will support business development and growth initiatives to recruit physicians into NeueHealth’s portfolio of value-based contracts, including Medicare ACOs, ACA, Medicaid, and Medicare Advantage. This role will build relationships with independent primary care practices to expand NeueHealth’s network of providers in new and existing markets. Through a consultative business development process, you will own the entire business development process—from pipeline generation to close. The ideal candidate is self-motivated, passionate about health care, and a skilled communicator.

ROLE RESPONSIBILITIES

The Associate, Affiliate Growth job description is intended to point out major responsibilities within the role, but it is not limited to these items.

Business Development & Market Expansion

• Support identification and evaluation of new growth opportunities across Medicare ACOs, Medicaid, Medicare Advantage, and ACA value-based contracts
• Assist with market research, competitive analysis, and pipeline tracking for new partnerships and geographies
• Help prepare outreach materials, including one-pagers and pitch decks, to prospective providers

Provider Recruitment

• Leverage publicly available and internal databases to generate a pipeline
• Attend industry conferences, meetings, and network events to source prospective physicians
• Conduct site visits and call/email physicians
• Maintain dashboards and trackers related to growth pipeline and deal status
• Clearly communicate the financial and operational benefits of becoming a NeueHealth affiliate and NeueHealth differentiators versus other ACO/MSO/IPAs in the market
• Prepare weekly business development summaries for senior leadership

Deal Support & Execution

• Support development of provider incentive alignment structures, financial forecasts, and presentations for new opportunities
• Assist with RFP responses, pitch decks, and partner proposals
• Effectively close deals to meet recruitment targets

Affiliate & Portfolio Support

• Work closely with affiliate leadership teams to track growth initiatives and performance metrics
• Help standardize tools, templates, and processes used across affiliates for growth and business development
• Support ad hoc strategic initiatives tied to affiliate expansion or optimization
• Coordinate with internal stakeholders during diligence, contracting, and onboarding phases

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS

Required

• Bachelor’s degree in business, economics, public health, healthcare administration, or a related field
• 1-3 years of experience in sales, business development, provider relations, or a related role
• Ability and willingness to travel within your assigned region up to 60% as needed
• Strong analytical skills with comfort in Excel and PowerPoint
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously

Preferred

• Exposure to value-based care, population health, or risk-based payment models
• Experience with Medicare ACOs, Medicaid, Medicare Advantage, or ACA markets
• Familiarity with healthcare financial modeling or provider/payer contracting
• Experience generating, owning, and executing on a pipeline

PROFESSIONAL COMPETENCIES

• Strong business development and strategic thinking skills.

• Ability to build and maintain relationships with physicians

• Financial acumen and “deal-making” prowess

• Excellent written and verbal communication skills

LICENSURES AND CERTIFICATIONS

• N/A

WORK ENVIRONMENT

The majority of work responsibilities are performed in an open office setting, carrying out detailed work sitting at a desk/table and working on the computer. Travel to provider offices will be required.

EEO/AFFIRMATIVE ACTION STATEMENT

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

For individuals assigned to a location(s) in California, NeueHealth is required by law to include a reasonable estimate of the compensation range for this position. Actual compensation will vary based on the applicant’s education, experience, skills, and abilities, as well as internal equity. A reasonable estimate of the range is $46,847.60 - $70,271.39.

ROLE OVERVIEW

The Associate, Affiliate Growth will support business development and growth initiatives to recruit physicians into NeueHealth’s portfolio of value-based contracts, including Medicare ACOs, ACA, Medicaid, and Medicare Advantage. This role will build relationships with independent primary care practices to expand NeueHealth’s network of providers in new and existing markets. Through a consultative business development process, you will own the entire business development process—from pipeline generation to close. The ideal candidate is self-motivated, passionate about health care, and a skilled communicator.

ROLE RESPONSIBILITIES

The Associate, Affiliate Growth job description is intended to point out major responsibilities within the role, but it is not limited to these items.

Business Development & Market Expansion

• Support identification and evaluation of new growth opportunities across Medicare ACOs, Medicaid, Medicare Advantage, and ACA value-based contracts
• Assist with market research, competitive analysis, and pipeline tracking for new partnerships and geographies
• Help prepare outreach materials, including one-pagers and pitch decks, to prospective providers

Provider Recruitment

• Leverage publicly available and internal databases to generate a pipeline
• Attend industry conferences, meetings, and network events to source prospective physicians
• Conduct site visits and call/email physicians
• Maintain dashboards and trackers related to growth pipeline and deal status
• Clearly communicate the financial and operational benefits of becoming a NeueHealth affiliate and NeueHealth differentiators versus other ACO/MSO/IPAs in the market
• Prepare weekly business development summaries for senior leadership

Deal Support & Execution

• Support development of provider incentive alignment structures, financial forecasts, and presentations for new opportunities
• Assist with RFP responses, pitch decks, and partner proposals
• Effectively close deals to meet recruitment targets

Affiliate & Portfolio Support

• Work closely with affiliate leadership teams to track growth initiatives and performance metrics
• Help standardize tools, templates, and processes used across affiliates for growth and business development
• Support ad hoc strategic initiatives tied to affiliate expansion or optimization
• Coordinate with internal stakeholders during diligence, contracting, and onboarding phases

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS

Required

• Bachelor’s degree in business, economics, public health, healthcare administration, or a related field
• 1-3 years of experience in sales, business development, provider relations, or a related role
• Ability and willingness to travel within your assigned region up to 60% as needed
• Strong analytical skills with comfort in Excel and PowerPoint
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously

Preferred

• Exposure to value-based care, population health, or risk-based payment models
• Experience with Medicare ACOs, Medicaid, Medicare Advantage, or ACA markets
• Familiarity with healthcare financial modeling or provider/payer contracting
• Experience generating, owning, and executing on a pipeline

PROFESSIONAL COMPETENCIES

• Strong business development and strategic thinking skills.

• Ability to build and maintain relationships with physicians

• Financial acumen and “deal-making” prowess

• Excellent written and verbal communication skills

LICENSURES AND CERTIFICATIONS

• N/A

WORK ENVIRONMENT

The majority of work responsibilities are performed in an open office setting, carrying out detailed work sitting at a desk/table and working on the computer. Travel to provider offices will be required.

EEO/AFFIRMATIVE ACTION STATEMENT

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

You are the face of Urby! From the moment new prospects and residents see you at the welcome desk or package room, they’ll feel welcome and know they’re in good hands. The RC team promotes our brand by exemplifying outstanding customer service at every interaction.

Our ideal candidate is an optimistic team player, who is comfortable working in a fast paced environment. This position provides various opportunities for career growth and development. 

Hourly rate: $22/hr

Responsibilities

Hospitality

• Welcome residents and new prospects ‘home sweet home’ by greeting them in a cheerful and genuine way.
• Oversee the lobby + café areas to ensure brand standards are consistently being met
• Rearrange books/game pieces when they are moved
• Wipe down tables + remove garbage left over from guests a
• Adjust/fluff chairs, pillows, etc.
• Help walk-in guests with obtaining basic leasing information regarding prices, unit availability, and making appointment as necessary.

Resident Engagement 

• Promote Urby events and local preferred vendors; always provide the best recommendations. Have a thorough and extensive knowledge of the area.
• Encourage residents to leave Google reviews about their positive experience (receive micro bonuses throughout the year if you’re mentioned by name in online reviews!).
• Assist residents with troubleshooting work orders and submission of work orders and coordinator “permission to enter” with maintenance teams for access to units when necessary.
• Ensure emergency maintenance protocols are observed when applicable.
• Maintain safety and security of the building – always follow proper procedures for visitors, contractors, food deliveries, vendors, etc.
• Coordinate incoming residents on day of move-in
• Direct and set up elevator for movers
• Complete move-in inspections
• Assist with new resident orientation
• Help residents with lockout issues, such as reprogramming key fobs after verifying lease details, charging door batteries, and remote unlocking.

Packages + Deliveries

• Assist delivery vendors to load and unload packages onto/from delivery vehicles.
• Sign for, scan, log, sort, and store incoming packages – organization is key!
• Notify residents for packages when they are ready for pickup
• Assist with garage parking management
• Reprogramming garage access cards
• Updating resident vehicle information
• Assist with garage and system audits

Communication

• Communication is key for resident satisfaction! Ensure that important information is relayed to the management office as well as the rest of the RC team.
• Always ensure privacy and confidentiality for all residents.
• Respond appropriately to resident complaints by using your best judgement.  Be timely and effective with service recovery gestures to ensure resident satisfaction.
• Prepare and send a shift report which includes any important information/incidents for PM managers and maintenance to address. Review shift report at beginning of shift.
• Promote teamwork and quality service by being a reliable team employee. Communicating with other employees to remain up to date on building and resident happenings. Ensure through and effective communications and coordination with other departments throughout shift.
• Communicate feedback and ideas with the property management team to keep improving resident experience.

Attributes

• Strong interpersonal and communication skills
• Ability to communicate in English clearly and pleasantly in person, in writing, and by telephone
• Ability to problem solve and think on your feet
• Guest-service oriented; prior work experience in guest services, front desk, or related professional area
• Adherence to uniform, grooming and personal hygiene standards and expectations
• Frequently standing up behind the desk and in lobby area
• Carrying or lifting items weighing up to 30 pounds
• Ability to operate various property management and operating systems

Employee Benefits

Time away

• Generous PTO policy + EOY rollover
• 10 paid company holidays
• Paid parental leave

More than just your salary

• 401k + company match
• Discounted employee rent program
• Free parking + pre-tax commuter benefits
• Monthly spot bonus programs
• Employee referral incentive
• Discounts at all in-house cafes 

Health + Wellness

• Gym + pool access at any of our Urby locations
• 80% employer sponsored Cigna medical, dental, vision plans
• HSA + FSA with up to $2,500 company match
• Mental health support available through Ginger

Culture

• Social work environment with fast paced start-up energy
• Company outings including a beach party day!
• Complimentary snacks and monthly team lunches
• Casual but cool dress code

Growth + Development

• Networking events
• Cross-training programs
• Tuition reimbursement

Due to high application volume, we will only reach out if we’re moving forward with your application.

Location: Remote (US only) + 60–80% travel to jobsites nationwide

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We partner with large design-build companies (~$10B revenue) that employ thousands of project engineers and project managers running complex jobsites across the country. Human Agency is building custom AI tools and strategies to make those teams dramatically more effective. The missing piece is someone who lives in the field, understands how construction actually works, and can connect the dots between emerging technology and real jobsite needs.

That’s this role. You’ll travel to active jobsites, shadow project teams, and develop a deep, current picture of how work gets done, where it breaks down, and where technology can genuinely help. You’ll be the person who’s wildly up to speed on everything happening in construction technology — from autonomous equipment to AI-assisted estimating to reality capture — and can evaluate where each piece might actually fit in the real workflows you’re observing.

You carry two mandates. Enablement: helping field teams understand and leverage AI tools to work better, faster, and smarter. Intelligence: capturing expert knowledge from the people who actually build things, understanding the technology landscape with depth and nuance, and feeding those insights directly into Human Agency’s venture studio and product roadmap. Your perspective shapes what we build, who we invest in, and how we think about making our design-build partners great.

What You’ll Own

Field Intelligence & Expert Knowledge Capture

• Conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types — healthcare, industrial, data centers, commercial — to map how work actually flows day-to-day and where the friction, waste, and brilliance live.
• Extract and codify expert knowledge from experienced construction professionals. The people you shadow know things that aren’t written down anywhere. Your job is to capture that institutional intelligence and make it an asset.
• Synthesize field observations into actionable briefs for Human Agency’s venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities are.
• Build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design-build partners’ project portfolios.
• Identify systemic patterns across jobsites and project types that point to high-leverage opportunities for technology intervention or process improvement.

Contech Landscape & Evaluation

• Maintain comprehensive, current knowledge of the construction technology landscape. You should have an informed opinion on every major platform, startup, and emerging capability in the space.
• Evaluate emerging technologies like Bedrock Robotics (autonomous heavy equipment), reality capture tools, AI co-pilots for estimating and scheduling, and next-generation project management platforms against real jobsite needs you’re observing firsthand.
• Develop technology fit assessments: given what you see in the field, where could a given tool actually create value vs. where would it be shelfware? Your judgment on this is the product.
• Brief Human Agency and client leadership on contech trends, investment-worthy companies, and technology bets with a practitioner’s perspective, not a vendor’s pitch.
• Contribute directly to Human Agency’s venture studio thesis on where the AEC industry is heading and which technology gaps represent real opportunities.

AI Enablement & Coaching

• Help jobsite teams understand and adopt AI-assisted workflows that Human Agency has built for the client — tools for submittals, change orders, RFP assessment, meeting synthesis, quality knowledge, and more.
• Run hands-on coaching sessions (1:1, small group, lunch-and-learns) that translate AI capabilities into construction language. You’re teaching a PM how this saves them an hour on submittals, not lecturing about large language models.
• Identify the highest-leverage AI use cases for specific roles and project types based on what you’re seeing in the field, and work with our product team to customize solutions accordingly.
• Serve as the credible, trusted voice on AI and technology for field teams. You earn this by understanding their work, not by evangelizing from a slide deck.
• Surface adoption barriers, user friction, and workflow mismatches back to the product team so tools get better with every jobsite visit.

Who You Are

Required

• Construction industry experience (3+ years) with time spent on or around jobsites. You know what a three-week lookahead is, you’ve seen a PE’s actual day, and you understand the difference between how construction is supposed to work and how it actually works. Backgrounds in project engineering, project management, field operations, or construction technology.
• Deep fluency with the contech landscape. You follow the space obsessively — you know the players, the platforms, the funding rounds, and the gaps. You have a point of view on where it’s all heading.
• AI literacy that goes beyond using ChatGPT. You’ve built workflows, automated processes, and can demonstrate how AI tools change the way people work. You can teach this to others.
• Exceptional communication skills across audiences — you can have a credible conversation with a superintendent on a slab at 6am and brief a C-suite on technology strategy at 2pm.
• Comfort with heavy travel (60–80%) to jobsites across the country. This role lives in the field, not behind a desk.
• Natural credibility with construction professionals. You’re respected in those rooms because you understand the work, not just the tools.

Preferred

• Direct experience with construction technology platforms (Procore, PMWeb, OpenSpace, Bluebeam, BIM tools, or similar) — either as a power user, implementer, or builder.
• Background in construction technology or AEC innovation — whether at a startup, a GC’s operations or innovation team, or a technology consultancy serving the industry.
• Experience in technology evaluation, venture analysis, or strategic advisory roles where your judgment on “will this actually work” was the deliverable.
• Familiarity with how AI products are built — understanding how field insights and user research translate into product decisions.
• Comfort operating in a consulting structure where you’re a Human Agency team member embedded in a client’s organization and culture.

Why This Role Matters

Construction is a $13 trillion global industry where the people doing the work are brilliant but chronically underserved by their tools. Technology companies build for construction from the outside. Consultants advise from conference rooms. Nobody is living on jobsites, capturing what experts actually know, staying current on every emerging technology, and connecting those two things together.

That’s the gap this role fills. Your field intelligence shapes what Human Agency builds, who we invest in, and how we help our design-build partners operate at the highest level. Your enablement work ensures that the tools we’ve already built actually land with the people who need them. You’re the connective tissue between technology and the real world — and in an industry this large and this underserved, that’s a position with enormous leverage.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.