Position Summary: As a Receptionist, you'll play a pivotal role in creating a welcoming atmosphere, ensuring seamless communication, and maintaining the efficiency of our operations. Be part of a dynamic environment where your enthusiasm and dedication contribute to our success story. If you're passionate about delivering exceptional service and being an integral part of a forward-thinking legal team that values people, expertise, and integrity, we invite you to explore the opportunities with us at Witherite Law Group. 

Key Responsibilities:

• Engaging Communication: Handle a high volume of incoming calls with grace and warmth, ensuring every interaction reflects our commitment to courtesy and professionalism. 
• Efficient Coordination: Direct calls to the appropriate team member or department promptly and accurately, ensuring seamless communication flow. 
• Welcoming Presence: Greet guests and colleagues with enthusiasm and a helpful attitude, providing assistance and guidance when needed. 
• Reliability and Dedication: Demonstrate unwavering commitment to the team, consistently going above and beyond expectations to support colleagues and operations. 
• Team Collaboration: Foster a cooperative and supportive team atmosphere at the front desk, contributing to a positive work environment. 
• Facilities Management: Maintain designated areas, ensuring cleanliness, organization, and adequate supplies across various spaces including reception, conference rooms, break rooms, and restrooms. 
• Proactive Oversight: Identify and communicate any operational deficiencies or requirements to management promptly, contributing to a smooth-running workplace. 
• Inventory Management: Take charge of office supply orders and maintain a well-stocked supply closet, including breakroom essentials, ensuring seamless office operations. 
• Logistics Coordination: Manage mail distribution, pickups, and processing, ensuring timely delivery and organization. 
• Event Support: Assist in setting up and maintaining conference rooms, contributing to a professional and organized environment for meetings and events.

Qualifications: 

• Effective verbal communication and customer service skills
• Minimum of 2 years (preferred) front desk and clerical experience
• Previous experience working for a plaintiff’s personal injury law firm a plus
• Excellent organizational skills, outstanding attention to detail, and multi-tasking abilities
• Professional appearance and behavior
• A positive attitude toward clients and co-workers is essential
• Strong knowledge of Microsoft Office Suite and ability to quickly learn additional software
• Excellent communication and interpersonal skills
• Proven reliability and commitment to exceptional service
• Ability to thrive in a dynamic, fast-paced environment
• High School diploma or GED

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits and Perks:

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays 
• Tuition Reimbursement