About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About The Team

The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.

About The Role

Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.

What You’ll Be Doing

• Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
• Being an active collaborator on the design of experimental A/B tests
• Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
• Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
• Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
• Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
• Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
• Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
• Collaborate with fellow world-class user researchers internationally and the Director of UX Research

We’re Excited If You Have

• Proven skills with survey design, quantitative analysis, and experimental designs
• Experience building with AI (Claude Code, CoPilot, or similar)
• Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
• Confidence to make recommendations to experiments being run by others
• Strong communication, presentation, interpersonal, and analytical skills
• Persuasive presentation skills, reporting both qualitative and quantitative data
• Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
• Ability to support timely communication and connection across multiple time zones
• Ability to leverage AI to streamline research processes and deliverables
• A passion for researching and understanding people
• 2-3 years of expertise as a consumer researcher in an industry setting
• Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research

Extra Points If You Have

• Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
• Experience with qualitative UX research methods, allowing you to work on other project types as needed

#LI-SB5

Business Development Manager

Location: Hartford, CT | Type: Full-time | Schedule: Monday–Friday

Are you ready to combine your passion for healthcare with your talent for building relationships? At IVX Health, we are transforming the way infusion and injection therapy is delivered for patients with chronic conditions like Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis. We are looking for a driven, relationship-focused Business Development Manager (BDM) to expand our presence nationwide by connecting healthcare providers and patients to a better infusion care experience.

If you’re passionate about making a real difference in the lives of patients while achieving professional success, this is the opportunity for you!

About the Role

The Business Development Manager (BDM) is a critical part of the IVX Health team, serving as the face of our organization. This is a Monday through Friday, road warrior role, focused on traveling within the assigned territory to visit referring providers at their brick-and-mortar locations. The BDM will work directly with referral coordinators, physicians, nurses, and healthcare providers to educate them on our services, build meaningful relationships, and drive referrals for infusion therapy patients.

We Are Looking For Someone Who

• Thrives on Building Relationships: You’re a natural networker who enjoys connecting with healthcare providers and becoming a trusted advisor.
• Is Driven to Succeed: You have a competitive spirit and take pride in achieving and exceeding goals.
• Makes an Impact: You’re passionate about healthcare and want to play a key role in improving the patient experience.
• Is a Strategic Thinker: You enjoy creating tailored solutions and strategies to grow a market and expand relationships.
• Loves to Collaborate: You work well with teams, from providers and pharmaceutical reps to internal colleagues, to drive results.

Key Responsibilities

• Develop Long-Term Provider Relationships: Build and nurture trust-based relationships with healthcare providers, ensuring they view IVX Health as a valued partner in patient care.
• Consultative Sales Approach: Focus on relationship-building rather than transactional selling. Educate providers about IVX Health’s benefits and how we can support their patients’ infusion therapy needs over the long term.
• Strategic Growth: Increase patient referrals by fostering deep connections with providers, identifying new referral sources, and attending local networking events.
• Targeted Outreach: Engage with specialists such as rheumatology, gastroenterology, and neurology, positioning yourself as a trusted advisor rather than a one-time sales representative.
• Community Engagement: Plan and execute local events, such as grab-and-go luncheons and office drop-ins, to strengthen provider relationships and enhance brand awareness.
• Collaborate with Teams: Work closely with the marketing team to share local events and patient engagement stories, and maintain active social media visibility to support relationship development.
• Liaison Between Providers and Operations: Act as a key resource to ensure a seamless onboarding experience for referring practices and their patients.
• Industry Partnerships: Build collaborative relationships with pharmaceutical reps and other stakeholders to support a consistent and trusted referral pipeline.
• Stay Organized: Utilize CRM tools as a strategic resource to plan, organize, and strategize sales efforts, ensuring accurate and timely records are maintained in reporting platforms.

Why You'll Love IVX Health

At IVX Health, we believe in taking care of our team just as much as we take care of our patients. Here’s what we offer:

• Comprehensive Healthcare: Medical, dental, and vision coverage, plus telemedicine services.
• Flexible Savings Options: Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
• Family Support: Fertility and family-building resources.
• Professional Development: Tuition reimbursement, CEU access, and career advancement opportunities.
• Generous Benefits: Disability coverage, life insurance, 401(k) matching, charitable giving programs, and referral bonuses.
• Work-Life Balance: Paid volunteer time and an inclusive, supportive culture.

ESSENTIAL COMPETENCIES AND SKILLS

• Healthcare Expertise: Strong working knowledge of managed care plans, insurance carriers, referral and precertification processes, and documentation guidelines.
• Industry Knowledge: Interest or experience in the pharmaceutical and/or healthcare industry is highly desirable.
• Customer-Centric Mindset: Exceptional customer service skills with a competitive, customer-focused attitude.
• Organizational Excellence: Outstanding organizational skills and meticulous attention to detail.
• Collaborative Spirit: Proven ability to effectively collaborate with internal teams and external stakeholders at all levels.
• Technical Proficiency: Proficient in standard office software applications, including Internet browsers, Outlook, and Microsoft Office Suite.

REQUIRED EDUCATION AND EXPERIENCE

• Educational Background: Bachelor’s Degree in Business or a related field, or equivalent years of relevant experience.
• Healthcare Collaboration: Experience working directly with physicians, nurses, and clinical staff.
• Sales Experience: Knowledge or experience in home health, hospice, DME, or imaging sales is a plus.

Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities: 

Sales & Customer Experience: 

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
• Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

• Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

• Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
• Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
• Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
• Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

• Minimum 1 year of experience in:
• customer service and sales
• cash handling and opening/closing procedures
• supervisory experience involving coaching, feedback, and training
• problem-solving issues related to customer service in day-to-day operations
• a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business 
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

• Experience with consultation-based customer service models
• Experience analyzing sales metrics
• Experience working in skincare or cosmetics 
• Experience in cross cultural collaboration and DEIB or social justice training 
• Fluency in Spanish, French or other languages

Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

Role

We are looking for a Senior Sales Engineer to join our team located in New England. This role will report to the Sales Engineering Manager for the Americas Field Sales team.

You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points.

What you’ll do (Role Expectations)

• Overseeing the technical sales process
• Running Proof of Value from start to finish, as the technical and industry expert
• Collaborating and supporting internal Zscaler teams

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Bachelor's Degree or equivalent experience
• 5 to 8+ years of experience as a Sales Engineer or Systems integrator
• Knowledge of network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP
• Experience working with large enterprise and major accounts

#LI-remote

#LI-BG2

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $135,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, and CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Source and close new business to consistently meet or exceed quarterly sales quotas
• Build an intimate understanding of Verkada products and their place in the industry
• Manage the full sales cycle: Prospect for new customers, host online demos, create proposals, and close deals
• Maintain accurate pipeline management with expert-level forecasting 
• Aggressively exceed goals consisting of outbound phone calls, emails, online demos, and trials every quarter
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Work closely with Customer Success to ensure smooth launches and fuel future product growth
• Provide market/client feedback to Verkada’s product/engineering team
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• 5-10+ years of quota exceeding Sales experience working for a technology vendor selling Enterprise solutions into State Agencies
• Prior Experience in Government procurement processes and regulations, security standards and policies
• Experience responding to Government RFI's and RFP's
• A track record of developing a greenfield territory, adding net new logos in an Enterprise software role
• Hunter mentality with solid Sales DNA
• Strong verbal and written communications skills
• BS/BA degree strongly preferred

US Employee Benefits

About the Role

iCapital is seeking a Relationship Manager to join the Solutions team. This role is responsible for managing and strengthening relationships with asset managers and financial institutions while supporting both alternative investment education, portfolio construction and identity-based compliance solutions on the iCapital platform.

The Relationship Manager serves as a trusted client partner throughout the relationship lifecycle, guiding onboarding, driving platform adoption, and maintaining ongoing engagement across education and compliance capabilities. This role requires a proactive, client centric mindset, with a focus on platform enablement, regulatory awareness, and long-term relationship growth in a dynamic, highly regulated environment. 

Responsibilities

• Day-to-day management of existing asset manager client relationships. 
• Guide clients through the onboarding lifecycle, ensuring a seamless transition from initial engagement through full solution adoption, while maintaining ongoing touchpoints to review new features, provide visibility into additional iCapital solutions and drive continued client engagement. 
• Provide ongoing training to existing clients, including refresher sessions that reinforce effective platform usage, and deliver platform demonstrations. 
• Support account renewals and upsell initiatives by managing administrative workflows that drive client retention and expansion. Negotiate renewals as needed for the solution. 
• Develop a general understanding of the regulatory considerations relevant to client workflows and how iCapital solutions support those requirements.
• Maintain Salesforce data and reporting to support team performance tracking and visibility. 
• Work on special projects as requested. 

Qualifications

• 2-5 years in client-facing roles such as a client success manager, account manager, customer success manager, business development or sales, preferably in a SaaS, Financial Services or fintech environment
• Exceptional verbal and written communication skills and able to clearly explain technical concepts to clients
• Excellent organizational skills with the ability to manage multiple accounts through various solutions, prioritize tasks, and work on several projects simultaneously in a fast-paced environment
• Experience with Salesforce  

Benefits

The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is seeking a poised and personable Receptionist to serve as the welcoming face of the Greenwich, CT office. In this highly visible role, this individual will be the first point of contact for clients, guests, and team members. This role will help shape the first and lasting impression of iCapital, ensuring every visitor feels valued and well cared for from the moment they arrive. This position is a key member of the Workplace-Facilities team and will report directly to the Greenwich Office Manager. This individual will play a vital role in supporting the day-to-day operations of our office while contributing to a seamless and elevated workplace experience.

Responsibilities

• Greet and welcome visitors with warmth, professionalism, and discretion.
• Manage front desk operations including answering calls, handling inquiries, organizing mail, and coordinating deliveries.
• Maintain a pristine and inviting reception area and common spaces.
• Coordinate meeting room bookings and assist with events and meeting setups.
• Support workplace operations including office supply management, vendor coordination, and facilities requests.
• Assist with onboarding logistics for new hires.
• Provide administrative support to various departments as needed.
• Maintain and follow confidentiality and security protocols at all times.

Qualifications

• 2+ years of experience in a receptionist, front desk, or hospitality role, ideally in a high-end or corporate environment
• Impeccable communication and interpersonal skills
• A polished, professional demeanor with a customer-first mindset
• Strong organizational skills and attention to detail
• Able to multitask and remain calm under pressure
• Proficient in Microsoft Office Suite and familiar with workplace tools (e.g., Monday.com, Zoom, ticketing/visitor management systems)
• A proactive, can-do attitude and a passion for creating exceptional workplace experiences
• Able to work in person, Monday-Friday, 8:00 AM – 5:00 PM (times may fluctuate due to facility needs)

Benefits

The base salary range for this role is $65,000 to $70,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 5 days a week.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire an Assistant Vice President or Vice President to join the iCapital Solutions team. This role will assist with ongoing relationship management and business development for existing GP clients, prospect new clients within the Asset Management arena, and provide general support to the GP client coverage team.  

Responsibilities

• Strategic Relationship Management:  
• Assist in day-to-day management of existing GP client relationships. 
• Responsible for but not limited to responding to ad hoc requests, assisting with platform demos and training, tracking meeting requests, managing weekly agendas, and follow-up deliverables, etc. 
• Educate existing clients on new firmwide developments relevant for their business (e.g., platform enhancements, new features and offerings, corporate developments, etc.). 
• Cultivate a list of prospective clients and assist relationship managers with pitching new business, including the preparation of RFPs; Develop and manage 3-4 key relationships overtime.
• Work collaboratively with internal and external cross-functional teams on fund launches, closes, and other strategic initiatives.
• Develop presentation materials and analysis for client meetings and projects.    
• iCapital Solutions team strategy:  
• Collaborate with the iCapital Solutions team and senior executives across the company to drive tactical and strategic initiatives regarding sales strategy and business development, CRM technology, and marketing.
• Manage and lead internal projects and develop framework and process for ongoing GP client coverage team management.
• Develop presentations and analysis for internal meetings and projects. 

Qualifications

• 6-10+ years of experience in a client-facing capacity (client services, account management, sales, or business development)   
• Knowledge of the alternative investments industry   
• Series 7 and 63 licenses is preferred
• Excellent verbal and written communication skills  
• Strategic mindset and able to work independently  
• Demonstrated client service skills with stakeholders and clients  
• Experience in project management preferred  
• Detail-oriented and able to prioritize in a fast-paced environment   

Benefits

The base salary range for this role is $115,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

iCapital is looking for a Relationship Manager to join the Enterprise Solutions team, specifically covering Asset Managers and General Partners. This position will play a key role in maintaining and developing current relationships and prospecting for new opportunities. This is a senior-level, technical role focused on the delivery and ongoing support of iCapital’s full suite of technology solutions to Asset Managers and General Partners. This individual will also be tasked with further refining our marketplace positioning and go-to-market strategy across our business lines. 

Responsibilities

• Develop new and existing relationships with Asset and Wealth Managers and support other Relationship Managers.
• Play a key role as the Relationship Manager for several strategic asset and wealth management clients.
• Lead platform and system demonstrations for new prospects, lead responses to RFPs, and work collaboratively with internal and external cross-functional teams on fund launches, closes, and strategic initiatives.
• Collaborate with other Relationship Managers and senior executives across the company to drive tactical and strategic initiatives regarding sales strategy and business development, CRM technology, and marketing.
• Manage and lead internal projects and develop frameworks and processes for ongoing team management.
• Develop presentations with significant data and analysis for internal meetings and projects.
• Work alongside the Enterprise Solutions team to develop meaningful measurements of success.

Qualifications

• 12-15+ years of experience in a business development/relationship management capacity, with a focus on enterprise or technology sales
• Extensive knowledge of alternative investments
• Direct experience working for or with Asset Management or Wealth Management firms is highly preferred
• Excellent verbal and written communication skills
• Strategic mindset and able to work independently
• Demonstrated client service skills with stakeholders and clients
• Series 7 and 63 licenses preferred

Benefits

The base salary range for this role is $160,000 to $230,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Sales Support Analyst to join the Alternative Distribution team. iCapital is looking to expand the internal Sales Support team to cover the six US regions within Alternatives Distribution. This role is responsible for providing top notch customer service to financial advisors in partnership with the Client Success and Regional Alternatives Distribution Sales teams. The ideal candidate will work with new and existing advisors throughout the lifecycle of the alternative investment. This role will act as the main liaison for advisors between the Sales, Investor Relations, Fund Finance, and Operations teams in support of our pre-sale, sale, and post-sales activities. 

Responsibilities

• Drive new user registrations by proactively engaging financial advisors and educating them on the iCapital value proposition.
• Lead campaigns designed to promote iCapital Marketplace new product launches, conferences, and other thought leadership publications.
• Develop, maintain, and support strong relationships between key advisors and firms in the region to maximize their usage of iCapital platform.
• Improve skills and knowledge of alternative products and related investment processes continuously.
• Maintain accurate Salesforce CRM records and populate user profile characteristics to be leveraged across the firm.
• Act as the main point of contact and problem solver for advisors regarding investment creation and servicing.
• Manage referrals to the iCapital Structured Investments, Architect, and Client Solutions teams.

Qualifications

• Bachelor’s degree in a related field
• Experience in investment or financial service fields
• Strong proficiency in Salesforce, PowerPoint, Excel, and Word. Tableau or other business intelligence tools is a plus
• Demonstrated aptitude for project management and able to prioritize and execute several requests, while working with numerous different functionalities
• Strong clients focus and customer service skillset with outstanding judgment, critical thinking, attention to detail, and strong verbal and written skills
• Attainment of Series 7 and Series 63 licenses within 120 days of hiring date
• Attainment of Chartered Alternative Investment Analyst (CAIA) certification within 2 years of hiring date

Benefits

The base salary range for this role is $75,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Service Desk Analyst to join the Corporate Technology team. This role serves as the first point of contact for end users seeking technical assistance over the phone or via email. This individual will determine the best solution based on the issues and details provided by customers, creating value for clients that will help preserve the company’s reputation and business.

Responsibilities

• Serve as the first point of contact, providing Tier 1 end-user assistance for all technical support queries.
• Travel and support the Stamford, CT office for support gaps.
• Perform remote troubleshooting through diagnostic techniques.
• Walk the customer through the problem-solving process.
• Direct unresolved issues to the next level of support personnel.
• Assist with all onboarding and new hire support.
• Record events, problems and their resolution in logs.
• Follow-up and update customer status and information.
• Relay feedback or suggestions by customers to the appropriate internal team.
• Participate in after-hours on call schedule.

Qualifications

• 1-3 years of recent end-user technical support experience  
• 1-3 years of experience of Microsoft cloud-related technologies (O365, OneDrive, Exchange)  
• 1-3 years of experience in desktop technologies (Windows, Mac OS, MS Office, Teams, Zoom)  
• Experience with FreshService and ServiceNow is a plus 
• Excellent written and verbal communication skills
• Strong time management and the ability to prioritize tasks
• Able to thrive in a fast-paced environment and work effectively under pressure  

Benefits

The base salary range for this role is $60,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This position does not offer visa sponsorship now or in the future.

iCapital is looking to hire an Application Support Engineer, to join a growing Data Support team. This role is primarily related to production support. This individual will be working with customer support using technical troubleshooting skills focusing on SQL and site administration. This role will also get to work with the Product Development and Engineering teams on resolving customer requests and issues that demand technical knowledge.

Responsibilities

• Perform root cause analysis of production issues by utilizing SQL to analyze data and coordinate with the Production Support and Engineering teams to resolve issues.
• Serve as the primary liaison to work cross-functionally with clients, fund administrators, and business groups to manage and rectify data exceptions.
• Collaborate with Product Managers to define and implement data projects for existing and new features and workflows.
• Develop exception management tools to strengthen data quality control and produce metrics and dashboards to inform stakeholders on prioritizing resolutions.
• Define business and technology requirement documents for the Engineering teams to develop new features or to address issues.
• Develop an in-depth understanding of organizational data flow and its impact on business processes.
• Write test cases and perform UAT to ensure issues are identified and addressed.

Qualifications

• 3+ years of business analyst or data application support experience within the financial services industry
• Bachelor’s degree or higher in computer science, business analytics, business administration, finance or in a related field
• Proven track record of performing root cause analysis and coordinating with engineers on investigation and resolution
• Strong analytical, problem-solving, communication and relationship management abilities
• Experience with private equity or hedge fund business and data is a plus

Benefits

The base salary range for this role is $100,000 to $130,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking for a Client Delivery, Team Lead Assistant Vice President who specializes in Black Diamond. This role will oversee a team of client-facing reporting analysts and associates.  This individual is responsible for coaching their team through complex client issues, overseeing special projects, and ensuring that team members can deliver high quality, best in class service to our clients on a consistent basis.  The ideal candidate must be comfortable working in a dynamic, performance-driven, fast-paced environment. Our reporting teams have in-depth knowledge of wealth management products and technology applications, so understanding how to manage and develop talent in these areas will be critical.

Responsibilities

• Lead a team and work with Senior Management to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
• Financial reporting and data aggregation tools:
• Analyze and explain portfolio performance results.
• Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
• Analyze private equity and hedge fund statements for input into system.
• Work with clients and partners to resolve data issues.
• Develop and strengthen client relationships through client on-boarding, client account setup and training, day-to-day support, and issue management.
• Maintain software maintenance and setup through system configuration, new client setup and financial account and asset set-up and classification, data feed management. Create custom reports based on client-specific needs and Liaise with the vendor partners for enhancements, and system and data issues.
• Establish operational effectiveness through the development and adoption of policies, procedures, and controls.

Qualifications

• 7+ Years of experience in a related field
• 3+ Years of experience with Black Diamond Required
• Experience managing a team: providing feedback, coaching their development, escalating employee issues
• Experience with RIA/Wealth Management Policies, Procedures and Client Service 
• Experience working with wirehouses and/or custodians such as Pershing, Schwab, or Fidelity
• Excellent customer relation skills and the ability to foster and maintain effective client relationships
• Strong understanding of financial instruments
• Able to think critically through complex performance management reporting issues and best practices
• Well-organized and self-motivated with the ability to prioritize tasks and meet deadlines
• Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
• Comfortable with technology, software tools and applications and ability to learn new software quickly; Strong MS Excel and PowerPoint skills and knowledge of database concepts, and any type of programming

Benefits

The base salary range for this role is $85,000 to $125,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues, work on special projects, and help with ad-hoc tasks associated with building an innovative company. This role is a mix of finance and technology.

Responsibilities

• Financial reporting and data aggregation tools:
• Analyze and explain portfolio performance results.
• Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
• Perform analysis of private equity and hedge fund statements for input into the system
• Work with clients and partners to resolve data issues.
• Develop and strengthen client relationships:
• Help manage client onboarding, client account setup and training and day-to-day support and issue management.
• Software maintenance and setup:
• Perform system setup and configuration, new client setup, new financial account and asset set-up and classification.
• Assist in data feed management.
• Create custom reports based on client-specific needs.
• Liaise with the vendor partners for enhancements, and system and data issues.
• Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
• Establish operational effectiveness through the development and adoption of policies, procedures, and controls.
• Assess and act upon client and company needs proactively.

Qualifications

• 3-5 years of experience in a related field
• Bachelor's degree from an undergraduate program
• Excellent customer service skills and the ability to foster and maintain effective relationships
• Strong understanding of financial instruments
• Experience with RIA/Wealth management policies, procedures, and client service 
• Experience working with wirehouses or custodians
• Organized and self-motivated with the ability to prioritize tasks and meet deadlines
• Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
• Comfortable with technology, software tools, and applications:
• Able to learn new software quickly
• Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms
• Experience with planning tools such as eMoney, MoneyGuidePro, or similar software
• Strong MS Excel and PowerPoint skills
• Basic knowledge of database concepts, and any type of programming
• Working knowledge of Photoshop, HTML design, and/or similar tools
• Knowledge of various financial products and indices, particularly:
• Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA
• Alternative investments
• Performance reporting calculations and methodologies
• Portfolio management and rebalancing
• How Family Offices, RIAs, and investment advisors work
• Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal
• Collaborative and able to thrive in a team environment while working independently
• Able to learn quickly and adapt to an expanding environment

Benefits

The base salary range for this role is $75,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

This role will oversee a team of client-facing reporting analysts and associates.  This individual is responsible for coaching their team through complex client issues, overseeing special projects, and ensuring that team members can deliver high quality, best in class service to our clients on a consistent basis.  The ideal candidate must be comfortable working in a dynamic, performance-driven, fast-paced environment. Our reporting teams have in-depth knowledge of wealth management products and technology applications, so understanding how to manage and develop talent in these areas will be critical.

Responsibilities

• Lead a team and work with Senior Management to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
• Financial reporting and data aggregation tools:
  • Analyze and explain portfolio performance results.
  • Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
  • Analyze private equity and hedge fund statements for input into system.
  • Work with clients and partners to resolve data issues.
• Develop and strengthen client relationships through client on-boarding, client account setup and training, day-to-day support, and issue management.
• Maintain software maintenance and setup through system configuration, new client setup and financial account and asset set-up and classification, data feed management. Create custom reports based on client-specific needs and Liaise with the vendor partners for enhancements, and system and data issues.
• Establish operational effectiveness through the development and adoption of policies, procedures, and controls.

Qualifications

• 7+ Years of experience in a related field
• Experience managing a team: providing feedback, coaching their development, escalating employee issues
• Experience with RIA/Wealth Management Policies, Procedures and Client Service 
• Experience working with wirehouses and/or custodians such as Pershing, Schwab, or Fidelity
• Excellent customer relation skills and the ability to foster and maintain effective client relationships
• Strong understanding of financial instruments
• Able to think critically through complex performance management reporting issues and best practices
• Well-organized and self-motivated with the ability to prioritize tasks and meet deadlines
• Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
• Comfortable with technology, software tools and applications and ability to learn new software quickly; Strong MS Excel and PowerPoint skills and knowledge of database concepts, and any type of programming

Benefits

The base salary range for this role is $85,000 to $125,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Head of Enterprise Applications - Senior Vice President

Department: Corporate Technology

Location(s): Greenwich, CT or New York, NY

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services, approximately $945 billion in global client assets invested in 1,940 funds, as of June 2025.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron’s Solutions Provider award (See link below). 

About the Role

iCapital is looking to hire a Head of Enterprise Applications to join the Corporate Technology team. This role is responsible for the strategy, delivery, and lifecycle management of the company’s core business platforms, including CRM, workflow and automation (ServiceNow), and financial systems. Reporting to the Head of Corporate Technology, this leader will drive the evolution of a modern, integrated, and automation-enabled application ecosystem that supports revenue growth, financial operations, and enterprise-wide efficiency.

Responsibilities

• Define and execute enterprise applications strategy across CRM, financial systems, and workflow platforms.
• Own and evolve Salesforce as the core revenue platform, alongside ServiceNow and financial systems.
• Drive enterprise-wide automation and workflow transformation initiatives.
• Partner with the Sales, Operations, Finance teams and corporate leaders to align technology with business priorities.
• Establish product ownership, roadmaps, and lifecycle management across all applications.
• Lead integration strategy across enterprise platforms in alignment with architecture standards.
• Identify opportunities to scale and optimize Salesforce capabilities to support growth.
• Partner with AI Enablement to embed intelligent automation and AI-driven features into platforms.
• Optimize vendor relationships, licensing, and total cost of ownership.
• Build and lead a high-performing applications organization with clear accountability.

Qualifications

• 12+ years of experience leading enterprise applications or business systems at scale
• Deep expertise in Salesforce ecosystem is required
• Strong understanding of ServiceNow, financial systems, and enterprise workflows
• Proven track record of scaling CRM platforms in complex environments
• Experience leading multi-platform enterprise application portfolios
• Strong stakeholder management across Sales, Operations and Finance teams
• Able to operate strategically while driving execution and measurable outcomes
• Experience with Microsoft Dynamics (CRM) and Pega (BPM) is a plus

Benefits

The base salary range for this role is $200,000 to $230,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital’s Portfolio Management team is looking to hire an Associate Internal Alternative Investment Specialist to support a new series of accredited investor-focused offerings created in partnership with some of the world’s leading alternative assets managers.  This individual will be part of a small team tasked with raising capital for these offerings in partnership with iCapital’s Alternatives Distribution team, the asset manager, and on a standalone basis.  The target clients for such capital-raising efforts are independent broker dealers, registered investment advisors, private banks and wire-houses.  This role will report to the Head of Registered Fund Solutions Sales.     

Responsibilities

• Make daily sales calls to strengthen relationships and proactively uncover new opportunities.
• Partner with field sales specialists to execute territory strategies and drive sales growth.
• Deliver high‑quality support by resolving inquiries and account issues in partnership with the Investor Relations team.
• Develop a deep understanding of key alternative investment platforms and product availability.
• Gain full proficiency in product features and sub‑strategies to support wholesaling and product specialist needs.
• Use CRM tools to track activities, analyze data, and formulate engagement strategies.
• Travel to attend industry events and meet with key clients and prospects as required.

Qualifications

• 2-5+ years of client‑facing experience in the financial services industry
• Knowledge of capital markets and alternative investments
• Exceptional communication, organizational, and interpersonal skills
• Self‑starter with strong initiative who thrives in a fast‑paced environment
• Demonstrated commitment to continuous professional development and team improvement
• Series 7 and 63 licenses are required
• Must obtain CAIA within 2-3 years of hire

Benefits

The base salary range for this role is $90,000 to $115,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Flex Inside Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your assigned areas. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and expertise to help us build the Toast brand in your assigned geographic territory. 

This is a remote opportunity, limited travel may be expected.

About this roll*: (Responsibilities)

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close
• Conduct demos and develop a solution that best meets the prospect’s needs 
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

Do you have the right ingredients*? (Requirements)

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software
• Experience with Salesforce CRM is a nice to have

What will help you stand out (Nice to Haves/Nonessential Skills)

• Experience with Salesforce CRM
• Sandler Sales Training

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

THE ROLE:

We are looking for passionate, inspirational, hands-on leaders for Pure’s fast-growing and innovative Cyber Resilience Field Solutions Architect team.  This group is composed of highly motivated technical sales resources whose goal is to develop and lead Everpure’s (formerly Pure Storage) Cyber Resilience business, including providing guidance, enablement, and support of sales opportunities and partnerships across their assigned region.  This leader must be able to discover our client’s and partners’ overall business objectives and articulate how Everpure’s value proposition and technical capabilities align with their goals.  In addition, this unique role requires an individual that is an expert in Cyber Resilience and Cybersecurity technologies, processes, and market leaders.

This person is responsible for ensuring the Everpure account teams are effectively qualifying and positioning Cyber Resilience and Cybersecurity opportunities in their sales area as well as providing enablement internally and externally to our channel partner community.  This position requires the ability to work cross-functionally with a multitude of departments to align initiatives and go-to-market campaigns, in addition to multitasking across different clients and sales opportunities.  

WHAT YOU'LL DO:

• Create field facing solutions content (Technical Walkthroughs, Deep Dives, Qualification Guides, etc.) for specific solutions around Cyber Resilience & Cybersecurity
• Mainstream Cyber Resilience and Cybersecurity knowledge, including enablement projects to better equip the field to have relevant conversations with their customers and prospects
• Webinars/Events presentations including internal and external content with Alliance Partners, Channel Partners, Vendors, etc.
• Participate in customer facing calls, demos, POCs, EBCs, internal strategy/sizing sessions, and other related solution-focused activities
• Solutions Roadmap participation/influence, daily conversations with Solutions Architects and Product Management about field impact, deals, and feedback from the field on existing solutions, etc.
• Stay abreast of advancements in both internal product offerings and external partner offerings as well as our competitors’ offerings
• Daily Slack availability and enablement, leading to customer/opportunity influence
• Partner with Sales & SE Leaders for two-way feedback and communication
• Be a beacon of positivity capable of inspiring and motivating the field to reach higher levels of success and attracting customers to adopt Pure Storage technology
• High degree of cross-functional engagement with other GTM and corporate functions
• Communicate, connect, and align people within the direct team and develop internal relationships across Everpure

WHAT YOU BRING:

• 10+ years of experience in the Information Security field, including hands-on experience designing, implementing, and maintaining comprehensive security architectures and standards
• Previous experience working in the financial services sector highly preferred, but not required
• Strong acumen in the Cybersecurity space including knowledge of the landscape and Pure’s solutions with a focus on the following:
• Deep understanding of industry standard security frameworks such as NIST CSF, NIST 800-53,  MITRE ATT&CK, CIA Triad, etc.
• Familiarity with Governance, Risk, & Compliance models across multiple verticals
• Expert level experience with security technologies and concepts such as SIEM, XDR, SOAR, IAM, DLP, EDR, etc.
• Familiarity/experience with threat modeling, penetration testing, vulnerability management, incident analysis and response, and forensic analysis and investigations
• Understanding of modern cyber threat and vulnerabilities landscape
• Working knowledge of cyber attack chains and potential mitigating factors
• Preferred professional level Information Security certifications such as CISSP, CCSP, CISA, CISM, or CCSK
• Strong understanding of infrastructure (servers, networking, storage, etc.) technologies and their role in a Cyber Resilience strategy
• Experience with Pure Storage is highly desirable, but not required
• Experience with leading data protection platforms such as Rubrik, Commvault, or Veeam is highly desirable, but not required
• Self-motivated individual with an ownership mindset who drives the business to overachieve expectations
• Exceptional level of specialized sales experience with Cybersecurity product solutions at both the technical and executive level
• Excellent oral and written communication skills with an ability to explain complex concepts simply
• Able to articulate and understand the customer strategy and Pure Storage’s solution strategy to a technical level of detail for the Cybersecurity domain and teach systems engineers and account executives these concepts
• Strong technical and tactical problem solving skills and experience with complex engineering designs
• Proficiency with CRM and opportunity management systems, preferably Salesforce.com
• Ability to travel throughout the US, Canada, and other territories as required
• Publications and Social Media presence is a plus

#LI-REMOTE

#LI-JL4

OVERVIEW

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.50 - $18.50/ hour in Westport, CT. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

Join Us Today:

If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the furniture industry:

• Commission-based salary ranging from $40,000 to $90,000 per year, based on performance
• Annual bonus structure tied to individual performance and company success
• Weekly commission and bonus opportunities on written sales
• Presidents and Premier Programs that offer additional weekly bonus incentives
• Paid, comprehensive two-week training through the Ashley Sales Academy
• 401(k) retirement plan with company match
• Paid time off, holiday pay, and your birthday off
• Medical, dental, and vision insurance starting as low as $25 per week
• Employee discounts on furniture and accessories
• Referral bonuses up to $1,000 for recommending successful candidates
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs:

FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including:

• Hope to Dream: A portion of mattress sales funds beds for children in need
• Give a Day: Paid volunteer day annually with an approved non-profit organization
• Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress
• Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness
• Team Member Relief Fund: Financial assistance during unexpected life events
• SmartDollar: A free financial wellness platform to help manage budgets and plan for the future

Position Overview: Home Furnishings Advisor

The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction.

Key Responsibilities:

Sales and Customer Experience
• Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach
• Welcome and engage with every guest professionally and attentively
• Deliver compelling product presentations and offer complete solutions including protection plans and financing
• Build and maintain customer relationships through proactive communication during and after the sales process

Post-Sales Administration
• Accurately complete post-sale documentation and ensure order details meet customer expectations
• Provide all necessary paperwork to the Customer Service Department
• Enter accurate customer information into the UPs system, including contact details for future follow-up
• Record advertising efforts and maintain a lead database using customer information forms

Showroom Presentation
• Support store appearance through regular floor recovery and adherence to safety and cleanliness standards
• Ensure every customer has a professional and welcoming in-store experience

Professional Development
• Use company-provided tools and training to enhance sales performance
• Stay informed about product updates and company initiatives
• Participate in sales meetings, training sessions, and one-on-one coaching

Performance Expectations:

You will be evaluated on a variety of key performance indicators including:

• Total sales volume and sales per guest
• Bedding sales, close rate, protection plan sales, and average transaction value
• Number of credit applications submitted
• Net gross margin and guest satisfaction (Net Promoter Score)
• Total Piece Exception Rate and related inventory accuracy metrics

Additional Duties:

• Assist with cashiering or merchandise tasks as needed
• Participate in inventory and other operational processes
• Travel to other store locations for training or meetings as required

Schedule Requirements:

• Must be available to work at least 40 hours per week, including weekends
• Additional hours may be required during holiday or peak seasons
• Regular attendance at the assigned store is required
• Two days off per week are scheduled except during holiday periods

Qualifications:

• Highly motivated with a positive attitude and strong interpersonal skills
• Previous sales experience is helpful but not required
• Comfortable in a performance-driven, customer-focused retail environment
• Strong attention to detail and commitment to delivering exceptional service

Job Type:

Full-time

Benefits:

Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

#ANE1

Our Property Assistant is responsible for meeting the needs of the Property Management team. This individual will maintain a high level of professionalism in addressing and coordinating property management issues including response to, and resolution of Property Manager, client, and tenant requests or concerns. 

Responsibilities: 

• Act as the first point of contact for tenants and vendors who enter the Management office; escalate issues as needed 
• Update and maintain property contact lists and emergency information for property 
• Coordinate, schedule, and assist with deliveries to and from the dock area 
• Promote and foster positive relationships with tenants, owners, and staff 
• Ensure that invoices are processed properly by coding for property manager approval, recording/maintaining invoice tracking spreadsheet, and submitting for payment 
• Maintain property work order system in the CMMS system, including on-demand and scheduled work order input & dispatching, closing, time tracking, and general reporting 
• Create, submit, distribute, and track vendor contracts 
• Maintain Property files (electronically as well as hard copies on-site) 
• Maintain all Vendor Certificates of Insurance, W-9s, and any additional forms necessary for Contractors 
• Conduct property inspections and reports to ensure quality assurance and efficient customer service 
• Assist in reviewing and compiling monthly and quarterly reports for client and property management team 
• Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence. 
• Coordinate and assist with meetings/special events held at the property as requested. 
• Assist in keeping the Client’s Policies and Procedures updated and current 
• Order office and kitchen supplies as needed 
• Handle other duties as assigned 

Desired Competency, Experience and Skills: 

• Four-year degree and 2+ years of related experience; or the equivalent combination of education and related experience 
• Real Estate experience a strong plus 
• Familiarity with commercial real estate documents and the work order process 
• Proficiency in Word, Excel, Power Point, Adobe Acrobat/PDF, and Outlook 
• Strong interpersonal skills; ability to maintain professionalism in a sensitive environment 
• Excellent verbal/written communications skills 
• Strong organizational skills; detail oriented 
• Proven record of providing excellent internal and external customer service 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

The Okta Sales Team 

Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Strategic Sales Team 

We have a team of highly experienced sellers who are targeting Okta’s largest customers.  This segment represents one of the biggest opportunities for growth at Okta.  Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned monthly sales revenue targets. 

The Strategic Area Vice President Opportunity

The Area Vice President of Strategic Sales will define market tactics to meet annual business goals. They will establish and lead a cross-functional team of experienced sales leaders and account executives in growing a productive and sustainable sales pipeline across the complex Eastern territory. This person will help transform and integrate all GTM functions, evolving an already world-class field operation, while achieving significant revenue growth annually. In addition to requisite passion, skills, and experience, the successful candidate will have a measurable track record in building and managing large, high-performing sales organizations. This individual will play a key role in driving a significant share of revenue for Okta. 

What you’ll be doing 

• Attract, recruit, hire, and mentor the Strategic sales leadership team. Manage a team of Strategic front-line leaders and partner closely with other cross-functional teams (SEs, PS, Channel/Alliances team, Legal, Deal Desk etc.).
• Build a results driven culture through leading by example, setting expectations, providing coaching and mentorship and holding teams accountable
• Consistently deliver and overachieve against targets, holding your leadership team accountable for operationally sound delivery and results
• Accurately forecast monthly, quarterly, and annual targets for assigned regions and hold each team member accountable for doing the same
• Establish and manage data and supporting metrics (pipeline coverage, forecasting, ASP, etc.)
• Effectively develop, design, build, and execute all aspects of the (Segment) business plan to predictably and consistently generate quarterly results while holding a long-term perspective of overall results 
• Put into place sales structure, processes, and strategic resource plans that will capture key opportunities in target markets, accounts & prospects, partners or industry verticals throughout the Region 
• Own the pipeline generation strategy and with internal stakeholders to execute against the strategy 
• Maintain market intelligence and develop strategies to maintain Okta’s leadership position
• Exhibit a growth mindset with the ability to outline the long term vision and strategy 
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 10+ years’ experience building and running sales teams in a SaaS environment
• Deep understanding of and technical aptitude towards SaaS / Cloud Go-To-Market selling motion

3+ years’ experience as a second line sales leaderPreviously led a $20M+ (minimum) ARR sales organization with 40%+ growth

• Strong technical aptitude with proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Relevant software industry experience in any of the following: IT systems, cloud enterprise or infrastructure management, application development and management, security, business applications and/or analytics
• Ability to navigate the internal selling ecosystem in order to nurture, close, grow and retain customers
• History of consistently meeting/exceeding targets and objectives personally and as a leader
• Proven ability to hire and retain a high performing sales team with humility and confidence
• Excellent leadership and influencing skills with the ability to build strong business partnerships at all levels
• Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)

#LI- Remote

P12046_3404085

Join Us Today:

If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the furniture industry:

• Commission-based salary ranging from $40,000 to $90,000 per year, based on performance
• Annual bonus structure tied to individual performance and company success
• Weekly commission and bonus opportunities on written sales
• Presidents and Premier Programs that offer additional weekly bonus incentives
• Paid, comprehensive two-week training through the Ashley Sales Academy
• 401(k) retirement plan with company match
• Paid time off, holiday pay, and your birthday off
• Medical, dental, and vision insurance starting as low as $25 per week
• Employee discounts on furniture and accessories
• Referral bonuses up to $1,000 for recommending successful candidates
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs:

FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including:

• Hope to Dream: A portion of mattress sales funds beds for children in need
• Give a Day: Paid volunteer day annually with an approved non-profit organization
• Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress
• Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness
• Team Member Relief Fund: Financial assistance during unexpected life events
• SmartDollar: A free financial wellness platform to help manage budgets and plan for the future

Position Overview: Home Furnishings Advisor

The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction.

Key Responsibilities:

Sales and Customer Experience
• Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach
• Welcome and engage with every guest professionally and attentively
• Deliver compelling product presentations and offer complete solutions including protection plans and financing
• Build and maintain customer relationships through proactive communication during and after the sales process

Post-Sales Administration
• Accurately complete post-sale documentation and ensure order details meet customer expectations
• Provide all necessary paperwork to the Customer Service Department
• Enter accurate customer information into the UPs system, including contact details for future follow-up
• Record advertising efforts and maintain a lead database using customer information forms

Showroom Presentation
• Support store appearance through regular floor recovery and adherence to safety and cleanliness standards
• Ensure every customer has a professional and welcoming in-store experience

Professional Development
• Use company-provided tools and training to enhance sales performance
• Stay informed about product updates and company initiatives
• Participate in sales meetings, training sessions, and one-on-one coaching

Performance Expectations:

You will be evaluated on a variety of key performance indicators including:

• Total sales volume and sales per guest
• Bedding sales, close rate, protection plan sales, and average transaction value
• Number of credit applications submitted
• Net gross margin and guest satisfaction (Net Promoter Score)
• Total Piece Exception Rate and related inventory accuracy metrics

Additional Duties:

• Assist with cashiering or merchandise tasks as needed
• Participate in inventory and other operational processes
• Travel to other store locations for training or meetings as required

Schedule Requirements:

• Must be available to work at least 40 hours per week, including weekends
• Additional hours may be required during holiday or peak seasons
• Regular attendance at the assigned store is required
• Two days off per week are scheduled except during holiday periods

Qualifications:

• Highly motivated with a positive attitude and strong interpersonal skills
• Previous sales experience is helpful but not required
• Comfortable in a performance-driven, customer-focused retail environment
• Strong attention to detail and commitment to delivering exceptional service

Job Type:

Full-time

Benefits:

Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

#ANE1

Are you an experienced leader with a passion for building high-performing teams, delivering outstanding guest experiences, and driving sales performance? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture. With strong earning potential, robust benefits, and a culture focused on development and recognition, this is your opportunity to lead with impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the retail industry:

• Base salary ranging from $65,000 to $80,000 based on experience, qualifications, and store assignment
• Annual bonus opportunities with potential to earn up to $89,700 in additional pay, based on performance and company results
• Paid 13-week leadership training program through the Ashley Sales Academy
• Quarterly and annual awards to recognize top performance
• 401(k) retirement plan with company match
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision coverage with plans starting at $25 per week
• Employee discounts on products and services
• Referral bonuses of up to $1,000 for recommending successful candidates
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs

At FDE, we value a culture of recognition, growth, and support. Our team programs and feedback channels are designed to help our people succeed both personally and professionally:

• Hope to Dream: Helps provide beds to children in need through proceeds from mattress sales
• Give a Day: Paid time off annually to volunteer with a recognized non-profit organization
• Corporate Chaplains: Confidential support for life challenges such as grief, family, and wellness needs
• Life Resources: Quarterly sessions focused on finances, relationships, and health
• Team Member Relief Fund: Financial assistance during unexpected life events
• SmartDollar: Free financial wellness platform for budgeting, saving, and debt reduction

Your Role: General Sales Manager

The General Sales Manager is responsible for overseeing the full sales operation within their assigned location. This role involves developing and executing sales strategies, managing a high-performing team, and ensuring all sales objectives are achieved. The General Sales Manager leads by example, staying Positioned to Impact (P2I) on the floor, driving results through coaching, planning, and collaboration with other departments. You will have a designated 'Home Store' at one of our Connecticut locations; Milford, Hamden - with the expectation for you to be flexible in working location according to meet the business need. 

Key Responsibilities

Sales Strategy and Leadership
• Create and execute comprehensive sales strategies to meet revenue and profitability goals
• Analyze sales trends and data to identify areas for improvement and opportunities for growth
• Set and monitor clear performance goals for all sales roles
• Provide regular coaching, direction, and performance feedback to sales managers and team members

FDE’s Sales Leadership Processes
• Manage staffing levels to align with store traffic and turnover
• Oversee onboarding and cultural integration of new team members
• Support development and performance management of all team members
• Ensure consistent execution of the Ashley Proven Sales Process
• Lead prospecting and follow-up efforts to grow the customer base
• Ensure compliance and high standards across all sales activities
• Maintain active presence on the sales floor to coach in real-time (Position to Impact)

Leadership Development
• Apply principles from FDE’s Leadership Toolkit
• Participate in leadership and vendor training, manager meetings, and development sessions
• Mentor future leaders including Sales Managers, Assistant Managers, and Trusted Advisors

Daily Store Operations
• Lead daily huddles and coaching scrimmages to set the tone for the team
• Assign team opportunities and assist with guest interactions
• Guide team members in developing sales techniques and exceeding KPIs

Sales and Business Performance
• Achieve store-specific sales budgets by managing team execution and staffing-to-traffic ratios
• Improve sales performance in areas such as close rate, average sale, and sales per guest
• Track and manage key metrics including protection plan sales, sleep category, net margin, financing applications, and appointment rates
• Monitor and improve Net Promoter Score (NPS) and reduce Total Piece Exception Rate

Showroom and Compliance Standards
• Lead weekly Perfect Store Visit meetings to maintain operational alignment
• Ensure the store remains clean, organized, and guest-ready
• Regularly coach, assist, and manage team performance through active engagement

Schedule Requirements

• Full-time, minimum of 40 hours per week including weekends
• Additional hours may be required during peak periods, holidays, or business needs
• Two scheduled days off per week, excluding holidays or blackout periods
• Regular, in-person attendance at the assigned store is required

Qualifications

• High motivation, strong leadership mindset, and excellent interpersonal skills
• Experience in retail leadership, sales management, or a similar role required
• Ability to drive performance through accountability, coaching, and team development
• Skilled in managing priorities, solving problems, and making data-informed decisions
• Strong communication and organizational abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn internal systems

Job Type

Full-time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k) with employer match
• Employee discount

#ANE2

Are you looking for a fulfilling leadership opportunity with top-tier benefits, strong earning potential, and a company that values personal and professional growth? Join us at FDE, one of the largest licensees of Ashley Furniture—where your success is recognized, supported, and rewarded. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

Factory Direct Enterprises LLC proudly represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the retail furniture industry:

• Commission-based earnings ranging from $60,000 to $110,000 annually, based on performance
• Annual bonus structure tied to individual and company success
• Weekly bonus opportunities through Presidents and Premier Programs
• Paid 13-week training through the Ashley Sales Academy
• All-expense-paid incentive trips and performance awards
• 401(k) plan with company match
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision insurance starting at $25 per week
• Employee discounts on home furnishings and services
• Referral bonuses up to $1,000 for successful candidate referrals
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs

FDE fosters a culture of support, recognition, and growth. We value feedback and provide resources to help our team members thrive. Our Ashley Cares initiatives reflect our commitment to employees, customers, and the communities we serve:

• Hope to Dream: Each mattress purchase helps provide beds to children in need
• Give a Day: One paid volunteer day annually with an approved non-profit organization
• Corporate Chaplains: Confidential support for personal, family, and wellness needs
• Life Resources: Quarterly programs focused on health, financial literacy, and relationships
• Team Member Relief Fund: Emergency financial assistance for qualifying life events
• SmartDollar: Free financial wellness platform to assist with budgeting and debt reduction

Your Role: Regional Assistant Selling Manager

The Assistant Selling Manager plays a key role in leading and developing the sales team. You will be responsible for creating a productive, guest-focused environment while actively engaging on the sales floor and supporting the store’s daily operations. You will help drive sales performance, ensure service standards are met, and assist with coaching and team development. You will have a designated 'Home Store' at one of our Connecticut locations; Milford, Hamden - with the expectation for you to be flexible in working location according to meet the business need. 

Key Responsibilities

Sales and Team Leadership
• Support sales of merchandise, accessories, and protection plans
• Achieve or exceed individual and store-wide sales targets
• Actively engage with guests and guide team members during the sales process
• Maintain visibility on the sales floor (Position to Impact) to assist both customers and staff
• Build team confidence by mentoring and leading by example

Operations and Management Support
• Assist with recruiting, onboarding, and training new team members
• Support sales leadership in scheduling, performance coaching, and goal setting
• Oversee opening and closing procedures and maintain store readiness
• Authorize price adjustments, returns, and cancellations in the absence of store leadership
• Ensure compliance with company policies, procedures, and service expectations

Onboarding and Culture
• Serve as a role model for professionalism and high performance during new hire training
• Promote company values and reinforce service excellence standards

Performance Goals and Expectations

You will be evaluated based on team performance, sales goals, customer satisfaction, and operational efficiency. Leadership presence, team collaboration, and floor engagement are key success factors in this role.

Schedule Requirements

• Full-time, minimum of 40 hours per week, including Saturdays and Sundays
• Availability for peak retail periods, holidays, and coverage needs
• Scheduled two days off per week, excluding holidays and blackout periods
• Regular, in-person attendance is required at the assigned store location

Qualifications

• Highly motivated with strong interpersonal and leadership skills
• Experience in retail sales or management preferred
• Positive attitude, strong communication, and a commitment to delivering results
• Ability to coach and develop team members in a performance-driven environment

Job Type

Full-time

Benefits

Health insurance, Dental insurance. Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount

#ANE1

📍 Onsite | Farmington, Ct and surrounding area | Full-Time | Monday–Friday: 9:00 AM–5:30 PM

Position Overview

We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.

This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.

💼 Key Responsibilities

Responsibilities include, but are not limited to:

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• Provide phone support to patients, providers, and authorized requestors
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Burn medical images to CDs and share images electronically as required
• Support client relationship management through professional communication
• Assist with reporting and administrative duties such as data entry and email
• Ensure compliance with HIPAA, privacy regulations, and facility policies

🎓 Training & Onboarding

• Datavant DHISC training
• Hands-on, role-specific training during the first 30 days

⭐ Qualifications & Skills

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently

🎓 Education Requirement

• High School Diploma or GED required

💰 Benefits & Growth Opportunities

• Full-time benefits, including:
• Medical, dental, and vision coverage
• 401(k) retirement plan
• Tuition reimbursement
• Paid Time Off, including major holidays
• In-person role with opportunities for growth and advancement within the company

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction. 

What you will do:

• Create and drive revenue within a specified region or list of accounts
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
• Provide recommendations based on a customer’s business needs and usage patterns
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business. 
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
• Educate and effectively communicate to customers the value of Cash Advance
• Develop trusted internal and customer relationships to created win-win sales relationships
• Effectively manage a pipeline working within a defined sales process
• Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for: 

• Bachelor’s degree or equivalent combination of education and job experience preferred
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• You have experience (and should enjoy!) collaborating with internal sales teams
• Experience selling that can be used across multiple products. You have experience selling across different industries
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
• Effective in (and should enjoy!) collaborating with internal sales teams
• Experience engaging and building a presence with customers using communication tools
• Understanding of and experience with CRM programs (Salesforce preferred)
• Excellent verbal and written communication skills as well as a strong sense of accountability
• Ability to compute basic business math

Preferred Skills:

• Strong organizational skills, adaptability, and ability to work on multiple projects
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
• Strong interpersonal skills and professionalism
• Consultative selling experience
• Prospecting skills
• Competitive spirit
• Resourceful
• Welcoming of feedback / coaching
• Drive for hitting your metrics
• Solution selling ability
• Discovery skills
• Objection handling skills
• Planning and closing skills
• Can collaborate and influence in a team environment

Kapitus Total Rewards Package Includes:

• Competitive Base Salary Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a part-time Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from first triage to discharge
• Bring the meds, the monitoring, the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation.
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($27.00 - $48.00/hr)
• A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend.
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge
• Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($27.00 - $48.00/hr)
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As an Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area
• Join patient rounds and stay close to the clinical picture to ensure continuity of care
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital demands
• Ability to work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($20.00 - $43.00/hr)
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

Our Medical Directors (MDs) are not only exceptional emergency veterinarians and criticalists. They’re also visionary leaders, who take pride in guiding each hospital to medical excellence, the VEG Way. In a culture that places them on the frontlines of change, VEG MDs have true ownership over their careers and the autonomy to make impactful decisions that are right for their hospitals. They build and grow their hospitals and teams in alignment with VEG's core values, from triage through discharge. As servant leaders, they prioritize the needs of their people; lead with integrity, authenticity, and humility; and always find a way to say YES to our VEGgies. Passionate about mentorship and unwavering in their support for their teams, our MDs create an environment where openness, togetherness, heroic helping, and meaningful moments define every interaction and elevate the VEG experience.

WHAT YOU’LL DO

• Establish and maintain a positive culture through team huddles, recognizing achievements and demonstrating appreciation for performance of the VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Create a culture where doctors and technicians collaborate to deliver clinically excellent care
• Lead team meetings for your VEG with a focus on relationship building, medical quality, team member concerns, hospital performance, and clinical team well-being
• Aid growth and development of the doctor team through 1:1 meetings and creation of personalized development plans
• Head VEG’s patient safety initiative in your VEG to ensure you are delivering safe and clinically excellent care
• Establish a strategy for doctor recruitment, candidate experience, and succession planning in collaboration with your talent partner
• Partner with your market owner to establish and implement a marketing strategy
• Create and maintain the doctor schedule 
• Ensure your VEG is compliant with federal, state, and local regulations

WHAT YOU NEED

• A DVM, VMD, or equivalent degree
• 5+ years of traditional 24/7 ER experience and critical case management
• Unrelenting passion for customer satisfaction through providing the highest medical care to patients
• Training in emergency surgery/endoscopy preferred
• Leadership skills training and mentorship experience preferred
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base salary of $250,000 - 300,000 (depending on experience and location) + bonus and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Nursing Trainer, you have one of the most meaningful jobs at VEG: helping others grow. You’ll lead with curiosity, coach with compassion, and obsess over development. You’re not just building skills—you’re building confidence, momentum, and careers in emergency medicine. Whether you’re working 1:1 on the floor, guiding peer-led sessions, or developing educational tools, your impact will be felt hospital-wide. You’ll tailor training to every learning style, celebrate every milestone, and say yes to every VEGgie who is ready to take the next step. Your work helps make VEG a place where people learn, lead, and love what they do.

WHAT YOU’LL DO

• Partner with leadership to identify individual and team training needs
• Assess assistants and credentialed technicians through direct observation and real-time immersion
• Drive advancement through VEG’s Cultivate program
• Implement VEG training programs and serve as the go-to training lead at your hospital
• Split your time between on-the-floor mentoring and strategic development
• Provide tailored, hands-on training for all learning styles and skill levels with patience and understanding
• Organize peer training opportunities and build a strong mentoring culture
• Collaborate with nursing managers and professional networks to broaden impact
• Develop and refine training content (i.e. presentations, videos, simulations, and assessments)
• Ensure all training aligns with VEG’s culture, mission, and emergency standards of care
• Continually evaluate and improve leveling programs for assistants and technicians

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located; VTS in ECC, internal medicine, or anesthesia/analgesia a plus and will lead to extra considerations in compensation
• High level of knowledge and skill in emergency medicine 
• Previous training experience preferred
• A relentless passion for teaching and uplifting others
• An ownership mindset around your team’s growth and development
• Strong communicator and collaborator across teams
• Excitement about VEG’s culture and mission, with a desire to lead by example
• Willingness to travel to other VEG hospitals in your region to help with new veterinarian onboarding as needed
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($34.00 - $60.00/hr)
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge
• Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($25.00 - $44.00/hr)
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

Being a Nursing Manager means doing more than simply leading a veterinary nursing team. It means building a culture where people are empowered, connected, and proud of the work they do. Through your compassion, collaboration, and a deep investment in your people, you’ll play a vital role in shaping what emergency nursing leadership should look like. You’ll be the bridge between process and purpose—ensuring exceptional patient care while creating an environment where VEGgies grow, thrive, and brag about where they work.

This isn’t your typical leadership role. It’s your opportunity to transform the emergency experience for your team, our customers, and yourself.

WHAT YOU’LL DO

• Manage day-to-day flow for nursing team, ensuring they have the tools and support they need to shine
• Oversee scheduling, payroll, productivity, hiring, onboarding and offboarding
• Address patient care issues and team dynamics with empathy and clarity
• Partner with fellow hospital leadership and shift leads to align on goals and hospital flow
• Use doctor feedback to guide team development and maintain medical excellence
• Lead with VEG values—especially openness, togetherness, and heroic helping
• Champion a culture of learning with in-house training, mentorship, and development pathways
• Ensure licensure, performance standards, and education programs are upheld across the team
• Drive meaningful 1:1s, check-ins, and student mentorship that fuel long-term career growth

WHAT YOU NEED

• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; A.S. or B.S. from an AVMA-accredited veterinary technology program is strongly preferred
• 5+ years in a clinical veterinary nursing role, emergency-specific experience preferred; 2+ years of leadership experience 
• Excellent communication and people skills 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($80,000 - $105,000 annually with bonus potential)
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Hospital Manager, you’ll guide your people and operate your hospital the VEG Way, with a strong sense of ownership and the freedom to shape an environment constantly on the frontlines of change. You’ll be a constant presence in your hospitals, advancing culture, engagement, efficiency, growth, and financial health by finding ways to say yes to your VEGgies—equipping them with the tools, support, education, and autonomy they need to thrive. Using the VEG framework to guide your decisions, you’ll ensure your hospital performs at the highest level, while fostering an inclusive workplace where VEGgies feel they belong, take pride in their roles, and invite friends to join. You’ll also build collaborative, mutually rewarding partnerships with referring vets and local businesses, making VEG the go-to for emergency pet care in your community.

WHAT YOU’LL DO

• Actively recruit, hire, onboard and continuously develop the right people for VEG and your hospital
• Ensure your hospital delivers a mind-blowing experience for patients, customers, and VEGgies at your hospital
• Ensure your hospital is compliant, well-maintained, and operationally sound
• Drive performance at your hospital, making it a high-revenue, high-margin business that challenges the status quo and achieves financial targets
• Help grow VEG’s reputation locally and throughout the industry, online, and in the media

 WHAT YOU NEED

• Leadership experience, including overseeing and scheduling teams of 50+, recruiting, training, facilitating developmental meetings, performance management, and building effective teams
• Financial management experience, including full P&L oversight consisting of budgeting, payroll, and accounts receivable
• Operations management experience, including inventory and facility management
• A desire to be coached and develop personally
• When on the floor, you're consistently available, accessible, and approachable; this is not a remote position
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base salary of $92,500 - 112,000, bonus and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs - they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premises entertainment and marketing.

Role Overview: 
We’re looking for a remote Customer Support Specialist who thrives in a fast-paced, customer-first environment and has a passion for technology, streaming, and sports.
This role is ideal for someone who is detail-oriented, resourceful, and excited about supporting customers using cutting-edge digital signage and streaming platforms. Flexibility and availability on weekends, evenings, and holidays are essential to provide real-time support during high-impact events.
 
Key Responsibilities: 
•    Respond to inbound customer support tickets, guiding issues from initial contact through to resolution
•    Troubleshoot a variety of customer concerns, including device installation, streaming and connectivity issues, and registration for streaming events - ensuring a high level of customer satisfaction throughout
•    Collaborate with Engineering and Product teams to support continuous improvement of our streaming platform
•    Serve as a liaison with outsourced support partners, assisting in escalated conflict resolution and ensuring consistent service quality

Qualifications:
•    Bachelor’s degree preferred
•    Minimum of 2 years of experience in customer service, technical support, or operations
•    Basic understanding of network connectivity, with a strong interest in sports and entertainment
•    Self-motivated and able to work independently in a fast-paced environment
•    Exceptional attention to detail and strong problem-solving skills
•    Clear, patient, and professional communication skills
•    Availability 7 days a week, including weekend and evenings, based on live event schedule 
•    Fluent in spoken and written English, Spanish a plus 
•    Reliable high-speed internet connection capable of streaming up to 4K on multiple devices simultaneously

Location: Remote

Expected Compensation: The anticipated base hourly wage range for a new hire into this position is $20 - $25/hour. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.
 
Benefits and Perks: 
•    Competitive Compensation 
•    Medical, dental, vision, life, and long-term and short-term disability insurance
•    Professional Development Programs
•    Access to senior management and mentoring opportunities
•    Employee Recognition Program
•    Paid Parental Leave
•    Mental Health and Recharge Days 
•    401k Match
•    Pre-tax Transportation
•    Employee Assistance Program
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours
 
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application.

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.