Technical Support Jobs in Colombia.
All active Technical Support roles based in Colombia.
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Location: This position is remote within Colombia
About Technology at Huge
At Huge, technology is more than a delivery mechanism; it’s a canvas for experimentation. We don’t just build products; we architect and scale the future of how people connect with digital environments. Our technologists are makers and visionaries who bridge the gap between "what if" and "here it is," ensuring that every line of code pushes the boundaries of craft and utility.
The Role
Huge is looking for a Senior QA who is a specialist in mobile app ecosystems. In this role, you aren’t just a tester; you are a quality strategist. You will be responsible for defining the testing architecture for complex React Native applications and integrated web services. Unlike a generalist, you understand that a simulator is no substitute for the real world—extensive experience testing on physical iOS and Android devices is strictly required. You will partner closely with engineering and product teams to mitigate risk and ensure that our "BFF" and API service layers are robust enough to handle global-scale commerce.
What You’ll Be Doing
Quality Strategy
- Hardware-First QA: Lead the end-to-end testing lifecycle with a focus on physical device validation, ensuring app performance, battery consumption, and haptics meet world-class standards across various OS versions and hardware specs.
- Automation Architecture: Design and implement scalable automated testing frameworks (using tools like Appium) that work across physical device clouds and local hardware.
- Service Layer Validation: Rigorously test BFF and API service layers with Postman or similar tools, ensuring data integrity and performance between the mobile front-end and the commerce backend.
- Risk Mitigation: Quickly identify hardware-specific "blind spots" (e.g., camera integration, biometrics, or connectivity drops) and communicate them to the team with actionable solutions.
Leadership & Process Excellence
- Standards & Governance: Establish quality standards that prioritize physical device benchmarks over simulator results.
- Collaborative Quality: Work hand-in-hand with Product and Engineering to translate complex business requirements into test plans that cover real-world edge cases.
- Mentorship: Lead and mentor junior QA team members, providing expert guidance and elevating the team’s technical capabilities in mobile performance profiling.
What we’d like to see
- 6+ years of QA engineering experience: Specifically focused on high-traffic digital products and mobile React Native applications
- Physical Device Testing Expertise: You must have a proven track record of testing on physical iOS and Android hardware. You understand the nuances that simulators miss, from gesture response times to real-world push notification delivery.
- Technical Proficiency: Strong experience with JavaScript/TypeScript and the ability to debug React code to write more effective tests.
- API & Integration Mastery: Deep understanding of BFF architectures and API testing; experience validating complex commerce and payment integrations is a major plus.
- Automation Tooling: Expert-level experience with mobile test automation frameworks (Playwright + Appium or similar) and CI/CD integration.
- Mobile Ecosystem Knowledge: Familiarity with the nuances of iOS and Android support, including push notification testing (e.g., via Airship), deep linking, and release cycles with systems like Testflight and AppTester.
- Performance & Security: Skilled in hardware performance profiling to ensure our products are not just functional, but fast and safe on actual user devices.
If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/.
About Huge
Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.
Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.
Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.
#LI-POST #LI-Remote
Ready to apply?
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Account Director, Colombia
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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
The Role
As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.
What You'll Do
New Business Acquisition
- Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
- Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
- Engage channel partners in joint go-to-market motions, leveraging their reach and relationships
Account Management
- Own and grow key enterprise accounts across multiple verticals
- Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
- Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
- Act as a trusted advisor, delivering insights and value beyond the initial sale
- Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value
Sales Execution & Forecasting
- Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
- Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
- Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
- Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
- Handle objections and pricing conversations with clarity, confidence, and professionalism
- Consistently meet or exceed quarterly and annual revenue targets
Market Intelligence & Strategy
- Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
- Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
- Operate with urgency, professionalism, and high standards of customer care
What You'll Bring
- The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
- An entrepreneurial mindset with a proactive, self-starter attitude
- A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
- A collaborative and team-oriented; able to work cross-functionally and build internal champions
- Thoughtfulness, self-awareness, and composed under pressure
Preferred Qualifications
Experience
- 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
- Track record of consistently exceeding quota and driving territory growth
- Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
- Strong experience with direct sales and partner-driven go-to-market models
Skills
- Proficient in discovery, objection handling, and closing
- Deep knowledge of MEDDPICC and value-based consultative sales approaches
- Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
- Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
- Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong
#LI-Remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Ready to apply?
Apply to Recorded Future
Senior Sales Engineer, Colombia
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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
The Role:
As a Sr. Sales Engineer, you’ll partner closely with our LATAM region account teams to support enterprise customers and prospects in addressing their most pressing cybersecurity challenges. In this role, you’ll lead complex pilot engagements and guide the transition to successful onboarding of tailored solutions—ensuring strong outcomes and long-term customer success. The position requires a blend of cybersecurity expertise, technical engineering skills, analytical thinking, and strategic business acumen.
What You'll Do:
- Be a content creator, not just a consumer—drive the creation of new ideas, presentations, and technical approaches
- Engage directly with prospective clients to understand requirements, field technical questions, and deliver compelling product demos
- Plan and execute product proof of value (POV) engagements
- Develop and deliver sample use cases and analytical demo scenarios
- Document and maintain the technical sales process, ensuring clarity and consistency across the team
- Triage and resolve key analytical, technical, and operational challenges
- Drive user adoption across diverse use cases and customer environments
- Lead interactive, technical workshops to showcase product value
What You'll Bring:
- Ability to lead both technical and sales calls independently within 45–60 days
- Minimum 5 years' experience as a Sales Engineer or Intelligence Analyst/Officer
- Proven track record of success in a pre-sales role at a cybersecurity or threat intelligence organization
- Deep expertise in cybersecurity or threat intelligence, with hands-on or operational experience in at least one of the following areas:
- SOC/SIEM
- Vulnerability Management
- Incident Response / Red Team
- Threat Hunting / Threat Research
- OSINT or All-Source Intelligence
- Cyber Threat Intelligence (CTI)
- Strong communication and collaboration skills across technical and executive audiences
- Willingness to travel up to 30% (non-pandemic conditions)
- Relevant certifications (e.g., CISSP, Security+, CISM) preferred but not required
#LI-Remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Ready to apply?
Apply to Recorded Future
What is Cobre and what do we do?
Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.
We enable instant business payments—local or international, direct or via API—all from a single platform.
Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.
Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.
We are building the enterprise payments infrastructure of Latin America!
What we are looking for:
The Digital Growth Marketing Lead will be responsible for leading and scaling Cobre's digital growth strategy, integrating organic and paid acquisition channels with a product-led vision. This role combines strategic thinking with hands-on execution, owning the digital ecosystem that drives brand visibility, demand generation, and product positioning.
The Growth Marketing Lead will act as a bridge between marketing, product, and sales, leading SEO/GEO initiatives, website management, multichannel campaigns, and the adoption of artificial intelligence to multiply results. We're looking for someone who not only designs the strategy but rolls up their sleeves and executes it, with a startup mindset and a focus on measurable impact.
What would you be doing:
Digital Ecosystem Ownership
- Lead the comprehensive SEO, GEO, and LLM optimization strategy, ensuring Cobre is discoverable and relevant across traditional search engines and generative AI platforms.
- Manage and evolve the website on Webflow as the central conversion asset, optimizing experience, performance, and content.
- Orchestrate paid and organic channels as a coherent, integrated system, maximizing synergy between investment and organic growth.
Product Marketing Vision Across Digital Channels
- Design and execute acquisition and upselling campaigns that drive visibility and positioning for Cobre's products.
- Position Cobre as a product-driven and data-driven company through technical content, use cases, and thought leadership.
- Translate product features into value messages that resonate with CFOs, treasury teams, and financial technology leaders.
Leadership in AI Adoption for Marketing
- Identify and implement AI tools that optimize marketing processes, from content creation to data analysis.
- Scale the marketing team's output by leveraging intelligent automation and AI-powered workflows.
- Demonstrate through metrics how AI multiplies results in content generation, campaign analysis, and channel optimization.
Collaboration with Internal Teams
- Sales: align campaigns with funnel needs, provide qualified leads and support materials.
- Field Marketing: integrate digital initiatives with events and field campaigns to amplify results.
- Product Marketing: coordinate product launches, messaging, and positioning across digital channels.
- Brand: ensure brand consistency across all digital executions.
What do you need:
Experience:
- 6+ years in growth marketing, demand generation, product management, or digital marketing roles in B2B environments (ideally in fintech, SaaS, or tech startups).
- Proven track record leading acquisition strategies: SEO/SEM, paid media (Facebook Ads, Google Ads, LinkedIn Ads), and website optimization as a conversion asset.
- Experience managing multidisciplinary teams and squads (design, development, analytics).
- Nice to have: experience in Product Marketing.
Hard Skills:
- Proficiency in SEO tools (Ahrefs, SEMrush, Search Console) and analytics platforms (GA4, Looker Studio).
- Experience managing six-figure USD paid media budgets and optimizing CAC.
- Knowledge of CRO, A/B testing, and conversion funnel experimentation.
- Familiarity with generative AI tools and their application in marketing.
- Experience with modern CMS platforms (Webflow, Contentful, or similar).
- Advanced English (required).
Soft Skills:
- Strategic yet hands-on profile: ability to set direction and dive into execution.
- Business acumen and focus on measurable results (pipeline, MQLs, CAC, conversion).
- Constant curiosity about new technologies, AI, and growth trends.
- Team leadership with a focus on development and well-being.
- Excellent communication and cross-functional collaboration skills.
- Resilience and adaptability in fast-paced environments.
Ready to apply?
Apply to Cobre
Staff Product Engineer
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Staff PRODUCT ENGINEER (Contract)
Build it. Ship it. Own it.
Location: Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, Peru
About Counterpart
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®.
The Role
As a Product Engineer at Counterpart, you own problems and drive outcomes. You iron out requirements with stakeholders, partners, and customers. You leverage AI for implementation. You verify the end-to-end result. You iterate until you move the needle.
You run projects with other Product Engineers and AI agents. You know when to delegate to a human, when to delegate to an agent, and when to do it yourself.
YOU WILL
Own the Problem
- Take accountability for the outcome.
- Talk directly to your users, stakeholders, and peers to discover the problem.
- Translate business intents into functional requirements that engineers and agents can build against. Determine where human judgment is non-negotiable and where AI can augment or act autonomously.
- Own the non-functional technical requirements. Specify the quality bar: performance, scalability, reliability, security, maintainability.
Build with AI
- Write production-quality code across the stack: Python, Django, AWS, React, and PostgreSQL. You are not afraid of any layer.
- Direct agents and review their output with domain depth. Catch what they miss across the functional and non-functional bar: correctness, edge cases, performance, security, testability, readability.
- Evaluate and improve agent output regularly. Track failure modes. Refine the prompts and patterns that lift the quality ceiling over time.
- Run projects that span other Product Engineers and agents. Coordinate work, manage dependencies, and keep things moving without micromanaging.
- Contribute to architectural decisions. Bring options and alternatives, not objections. Know when the elegant solution is the wrong call for a startup moving fast.
- Contribute to and manage the context harness as you build and deliver.
Verify and Iterate
- Surface delivery risks early. Bring solutions, not just problems. Keep your stakeholders informed without turning every risk into a meeting.
- Verify the end-to-end result yourself. Confirm the system does what the requirements say, and that the requirements were right.
- Drive adoption of what you ship. Documentation, enablement, and usage monitoring are part of the job.
- Monitor your services in production. Own the signal. Debug and fix what breaks.
- Participate in support rotations. When users run into issues with what you shipped, you investigate and fix them.
- Iterate until you move the needle. Shipping is not the finish line. Outcome is.
Raise the Bar
- Mentor engineers around you. Give direct, useful feedback. Leave things better than you found them.
- Make deliberate calls on technical debt: when to accumulate it, when to pay it down, when to refactor. Translate trade-offs into language that business leaders can act on.
- Operate to the engineering standards for quality, reliability, and operational excellence.
YOU HAVE
- 10+ years building production web applications across the full stack. The years are the floor, not the bar. What matters is whether you have actually done this: owned a problem end-to-end, written the spec, built the thing, coordinated the work, and shipped it without someone else holding the thread.
- Demonstrated experience gathering requirements directly. You have interviewed users, customers, and partner teams, and turned ambiguous intent into specs that engineers and agents can build against.
- Demonstrated experience owning both functional and non-functional requirements. You have defined what a system must do and held the line on how well it must do it.
- A track record of owning a domain or initiative without close supervision. You have navigated ambiguity, made judgment calls, and been accountable for the outcome.
- Extreme ownership and a bias for action. You do not sit and wait. You chase stakeholders, customers, and answers when you need them.
- Experience coordinating across engineers and AI agents on a shared initiative. You have managed the work without holding a formal management title.
- Strong technical judgment and the depth to catch what AI-generated code gets wrong: not syntax, but correctness, architecture, intent.
- Proficiency with Python and Django. Working knowledge of TypeScript, React, and PostgreSQL.
- Proficiency in developing with AI tools (Claude Code, Cursor, OpenAI Codex, similar) and the drive to stay ahead of how AI development practices are evolving.
- Domain curiosity. You learn the business context your work supports, not just the systems. You understand why the problem matters, not just how to solve it.
- The ability to communicate clearly across engineering, product, and business, translating technical complexity without losing meaning.
- Low ego and high Emotional Quotient (EQ). You influence without authority, take feedback well, and leave your ego out of technical decisions.
- Experience working with distributed, remote teams.
HOW THIS ROLE WORKS
Product Engineering exists to collapse the distance between a problem and a working solution. You own a problem or part of a vision. You shape it with stakeholders. You build it with AI. You verify it end-to-end. You iterate until the metric moves.
You work within the Context Architecture, a shared system of documentation, design patterns, and domain knowledge that gives you the technical context to make autonomous decisions at every step.
This is not a role for engineers who need to be told how. It is a role for engineers who can take a problem, fill in the gaps with good judgment, and ship something that works.
WHO YOU WILL WORK WITH
- Derrick Franco, Principal Engineer: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project.
- Julian Prokay, Principal Engineer: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
- Tony Nguyen, Engineering Manager: Tony is an engineering and platform leader with 25+ years of leadership experience at companies like Sony PlayStation Network, Intuit TurboTax, and ServiceNow. He thrives at building products, scaling teams, and leading organizations, but more so building people. He believes the best leadership and engineering comes from bringing your full identity to work. For him that's faith, family, and sports! Outside of work, you can catch him on the couch with his 3 adult children watching anime, going to Disneyland, or having game nights.
- Ron Alexessen, Engineering Manager: With experience at Hewlett-Packard, New Relic, Rackspace, and consulting agencies, Ron has built teams and shaped technical culture across different environments. He's passionate about AI-enabled development as a force multiplier and building solutions that create real business impact. Outside work, he boulders, runs, rides gravel bikes, and co-parents active teenagers, embracing structured chaos in all of it.
- Newton Truong, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family.
- John Mendez, Engineering Manager: John has experience working at companies of all sizes. He enjoys startups and small-to-medium businesses, where he can wear multiple hats and help deliver solutions. Outside of work, he stays busy with his four kids and their activities. He also makes time to stay active by working out at home and running or walking with his dog.
COUNTERPART'S VALUES
- Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
- Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
- Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Leverage AI ruthlessly. We measure success by outcomes, not lines of code written. Use every available AI tool to ship faster and think more strategically.
- Practice Omotenashi ("selfless hospitality") - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
- Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
- Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
WE OFFER
- Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
- Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
- Paid Vacation and Time Off
- Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
- Computer - We reimburse you for your locally procured MacBook Pro. If you are still with the company after one year, it is yours to keep!
Our estimated pay range for this role is USD $90,000 - $110,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work, regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
Ready to apply?
Apply to Counterpart
We are looking for a Senior Product Designer to join our design team and play a key role in shaping high-impact, user-centered digital products. In this role, you will lead design initiatives end-to-end, influence product strategy, and collaborate closely with cross-functional teams and clients to deliver meaningful business and user outcomes.
What are the main responsibilities of this role?
- Own and lead the design vision across projects, from early discovery and product definition to high-fidelity execution and delivery.
- Drive strategic design decisions, ensuring solutions are not only user-centered but also aligned with business goals and technical feasibility.
- Partner closely with clients, product managers, and engineering leads to co-create solutions, challenge assumptions, and elevate product thinking.
- Lead complex design projects across the full product lifecycle, including multiple releases and iterations.
- Facilitate discovery and definition processes, helping teams deeply understand user needs, problem spaces, and opportunities.
- Mentor and support other designers, providing feedback, raising the quality bar, and contributing to team growth.
- Evaluate product performance, using qualitative and quantitative insights to inform design decisions and continuously improve experiences.
- Advocate for users, ensuring their needs and behaviors meaningfully shape product direction.
- Balance speed and craft, knowing when to explore broadly with low-fidelity concepts and when to refine with high attention to detail.
- Communicate design decisions effectively, using storytelling, frameworks, and artifacts to align stakeholders and drive clarity..
Which skills and experience do we envision for this role?
- 5+ years of experience in digital product design, ideally within an agency or fast-paced product environment.
- A strong portfolio demonstrating end-to-end ownership, strategic thinking, and measurable impact on products.
- Proven ability to lead design processes independently, from discovery through delivery, including research, ideation, prototyping, and validation.
- Experience working with cross-functional teams and directly with clients, influencing decisions beyond design.
- Strong understanding of product strategy, user experience, and systems thinking, with the ability to connect design decisions to business outcomes.
- Experience designing and running experiments, using hypotheses and data (qualitative and quantitative) to guide decisions.
- High comfort navigating ambiguity and complexity, with the ability to bring structure, clarity, and direction.
- Strong visual design and interaction sensibility, with attention to detail and consistency.
- Excellent communication and facilitation skills, able to articulate ideas, lead workshops, and align stakeholders.
- Experience mentoring or guiding other designers is a plus.
- Proficiency in English.
What we value
- A strong product mindset: thinking beyond screens to solve real user and business problems.
- A balance between strategy and craft.
- A collaborative attitude, with the ability to lead without authority.
- Curiosity, ownership, and a drive to continuously raise the bar for design quality and impact
Join our team and enjoy:
- Access to Rootstrap University,Conferences/Certifications, and a Mentorship Program for your professional growth.
- Learning Bonus
- Opportunities to organize cross-functional initiatives and receive 360 Feedback to improve your skills continuously.
- The flexibility to work remotely or from our offices in Montevideo, Buenos Aires, and Medellín, with a flexible time schedule and Workation program.
- Gym benefits, psychological counseling, and weekly lunch reimbursements with special foods in the offices.
- An Onboarding kit and access to cutting-edge technologies and tools to make your work easier.
- Referrals program bonuses, After offices, Prizes, and special occasions gifts to celebrate your achievements.
- People Care referent to support your well-being and personal development.
We value your well-being and happiness. We grow together!
How we work:
- We offer a flexible and diverse work environment that fosters multicultural talent
- We value autonomy and creativity, We want people to bring ideas to the table and to think as leaders.
- We put our focus on real human connections
- We have a commitment to excellence
At Rootstrap, we help companies launch, grow, and scale their digital products and services. With over 290 global team members, we’ve built products for clients like MasterClass, Universal, Google, as well as innovative startups and inspired pioneers. Earning regular recognition with Fastest Growing Company & Best B2B Service Provider Industry accolades, our team prides itself on making an impact that transcends our efforts. We have offices in Uruguay, Argentina, and Colombia, providing the flexibility to work remotely. Know more about life at Rootstrap visiting https://www.rootstrap.com/careers
All of our candidate searches are covered under Uruguayan Law 19691 (the purpose of this law is to promote the inclusion of people with disabilities).
As part of our Security and Compliance process, all seniority levels and roles must follow the company’s information security policies and secure development practices, and promptly report any suspected security incidents or vulnerabilities.
Ready to apply?
Apply to Rootstrap
Senior Software Engineer (Broadcast Augmentation)
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By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com
The Role - Senior Software Engineer (Broadcast Augmentation)
You’ll work at the intersection of real-time broadcast augmentation and video distribution, building systems that enhance how live sports are experienced and delivered. In this role, you’ll develop real-time augmentation and video processing pipelines used in sports broadcast workflows. You’ll help shape low-latency, curated viewing experiences powered by intelligent content selection and rich data derived from optical and on-field sensor tracking.
We believe live and post-game sports distribution is evolving rapidly, and this role plays a key part in defining what that experience becomes.
What you will use day to day
You’ll primarily work with Rust, alongside substantial use of C++ and Lua in specific parts of the stack. You’ll also work across other languages and tools as you integrate systems and support internal workflows
Qualifications:
- Strong experience in lower-level software development
- Experience working with concurrent, performance-sensitive systems
- Ability to design, build, and maintain reliable, low-latency systems
- Comfortable working across complex, distributed architectures
Preferred Qualifications:
- Experience in video engineering (capture, encoding/decoding, transport, synchronisation, quality)
- Experience with real-time 3D or game graphics applied to interactive output
- Hands-on experience with computer vision pipelines using media frameworks or libraries
- Proven ability to lead features or subsystems from ambiguous requirements through to production
- Experience improving system architecture, observability, and testing practices
- Strong collaboration skills, including code reviews, pairing, and clear technical communication
We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius
Let us know when you apply if you need any assistance during the recruiting process due to a disability.
Ready to apply?
Apply to Genius Sports
Software Engineer, AI
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About Backblaze
Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Software Engineer, AI to join our team!
What You’ll Do:
- Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance.
- Design and build server-side APIs that authenticate users, accept and manage backups, handle large-scale data operations, and prepare restored data for customers across our global user base.
- Collaborate with Product, QA, and Support teams to ensure both backend features reflect real customer workflows and usage patterns.
- Build and maintain support tooling to help diagnose and resolve customer issues at scale.
- Ensure all code and open source assets meet high standards for testing, documentation, reproducibility, and developer usability.
Tools and Technologies
- AI coding agents such as Claude Code, Cursor, Codex, and Antigravity
- Languages: Python, TypeScript, Go, JavaScript, Java (and other languages common in the open source ecosystem)
- Backblaze B2 SDKs and REST APIs
- Open source AI frameworks and tooling (e.g. LangChain, LlamaIndex, vector databases)
- SQL and NoSQL backend development (experience with large-scale distributed databases a plus)
- GitHub, pytest, CI/CD pipelines
- Large-scale server infrastructure (Linux, cross-platform awareness)
The Right Fit:
- 2+ years of backend software engineering experience, ideally on systems that serve millions of users across multiple platforms.
- Proficiency in one or more backend languages (Java, Python, TypeScript, or similar); comfortable picking up new languages as needed.
- Practical understanding of AI workflows — data ingestion, preprocessing, inference, and agent-based orchestration.
- Experience building or working with large-scale APIs and distributed storage or data systems.
- Production-quality coding habits: rigorous testing, clear documentation, and attention to security and performance.
- Customer-focused mindset — you think about the developer and end-user experience in everything you build.
- Strong written communication skills; you can explain technical decisions clearly to both engineers and non-engineers.
- Good attitude, cross-functional collaboration skills, and a genuine desire to work in a fast-paced environment with evolving requirements.
Bonus Points For:
- Experience building or evaluating AI agents and multi-step tool-use systems.
- Experience with Cassandra or other large-scale NoSQL systems.
- Familiarity with ReactJS or front-end frameworks.
- Prior work with vector databases or embedding pipelines.
Why Backblaze:
- Build open source software used by developers worldwide.
- Work at the intersection of AI, data, and cloud storage.
- Collaborate with experienced engineering, product, and QA teams.
- Competitive compensation and benefits.
- Remote-first culture supporting work-life balance.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
Sr. Technical Program Manager | LATAM
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Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We're seeking a Sr. Technical Program Manager!
What You'll Do:
We are seeking a Senior Technical Program Manager to join a growing PMO team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze.
- Drive program planning and execution through program management best practices, manage risk and dependencies across multiple programs and teams
- Drive portfolio management practices as required, which includes overseeing the portfolio delivery pipeline across multiple projects, from incoming requests to evaluation/discovery to successful delivery
- Ensure cross-functional alignment on program goals, strategy, scope, timelines, decisions and outcomes
- Apply your “T” in TPM (technical skill set) as an active contributor in technical requirements and design conversations with the program teams
- Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership
- Ensure strong lines of communication and regular updates to stakeholders
- In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives
The Right Fit:
- 5+ years of Program, Portfolio and Process Management experience
- A combination of strong technical background and leadership
- Experience working with cross-functional teams in a fast paced environment
- Comfortable with operating in high uncertainty environments, ability to synthesize data from multiple sources and teams into a structured program roadmap
- Excellent analytical and problem solving skills
- Ability to manage by influence, identify underlying issues, solve problems and conflicts
- Strong verbal, written communication skills
- Experience with Atlassian & Google product suites a plus
- Highly detailed-oriented and exceptional organizational and follow-through skills a must
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Compliance Operations Specialist
About the job
This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks.
When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform.
This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white.
We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication.
Responsibilities
In this role, you’ll:
- Investigate potential violations: Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk.
- Stop bad actors before they cause harm: You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts.
- Communicate directly with customers: A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated.
- Analyze trends and prevent future abuse: Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform.
- Work with data: You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence.
- Support global impact: The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally.
- Prioritize clarity and accuracy: Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required
- Experience working in a fast paced, ambiguous environment, with a strong bias for action
- You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
- You are detail-oriented with good organizational skills and comfortable with ambiguity.
- You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
- You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
- You have the ability to make sound decisions in a fast paced environment.
- You have good time management and organizational skills and are comfortable working under pressure.
- Basic math skills.
Desired:
- Basic knowledge of using spreadsheets including formulas.
- Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications.
- 1-2 years experience working in a queue based environment triaging and resolving tickets.
Location
This role will be based remotely in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next MDM Data Specialist
About the job
We are looking for a detail-oriented Data Steward to own the integrity of our enterprise data. In this role, you will be the frontline defender of Data Quality, implementing rigorous monitoring and remediation processes to eliminate silos. You will manage the lifecycle of our master data, ensuring compliance with Data Governance policies while working directly with technical teams to optimize our MDM hubs. If you have a passion for precision and thrive on organizing complex information, you’ll fit right in.
Responsibilities
In this role, you’ll:
- Manage and maintain the "Golden Record" for core data domains (Customer and Product), including resolving data conflicts and duplicates.
- Manage data hierarchies, relationships, and cross-system mapping.
- Oversee the matching and merging process to improve consolidation of data.
- Establish, measure and monitor Data Quality KPIs (Accuracy, Completeness, Timeliness, Consistency)
- Perform root-cause analysis on data discrepancies and lead remediation efforts.
- Design and implement automated data profiling, validation and cleansing processes.
- Support the development of data governance standards, policies, and business rules.
- Document data lineage, business glossaries, and data dictionaries.
- Facilitate data stewardship activities across business units
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 3-5 years of experience in data management, data stewardship, or related roles.
- Strong SQL skills for data profiling and analysis.
- Strong understanding of Master Data Management concepts and best practices
- Experience with data quality tools and methodologies
- Familiarity with data visualization tools to report on data quality metrics.
- Proficient understanding of data lifecycle management and data modeling concepts.
- Excellent communication skills in English; the ability to explain technical data issues to non-technical stakeholders.
Desired:
- Familiarity with MDM platforms (Informatica, Reltio, Stibo, etc.)
- Foundation in Data Governance methodologies and foundations
- Experience with Cloud Data Warehouses (Snowflake, BigQuery, or Databricks).
- Knowledge of industry-specific data standards.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as our next Staff Software Engineer in the Enterprise AI Engineering team.
About the job
Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.) Our platform is designed to support a multitude of business functions by deploying intelligent agentic solutions that automate complex workflows and deliver unprecedented user experiences. We're building the future of work at Twilio, and this role offers the opportunity to be at the forefront of enterprise AI innovation. This role focuses specifically on transforming how Twilio's Customer Support organization operates through AI-powered tools and agentic products.
We are looking for Full-Stack Engineers who view AI as a fundamental shift in the software development lifecycle of engineering products and the delivery of beautiful, engaging user experiences. This is an opportunity to deliver innovative software products and solutions across every business function in the company such as Sales, Marketing, GTM, HR, Finance and Legal.
Joining this team means building production grade, full-stack AI applications. You won’t just be wrapping APIs; you will be engineering the entire lifecycle of agentic applications.
As a Staff Software Engineer within Enterprise AI, you are the technical heartbeat of our products. Your role is to bridge the gap between bleeding-edge AI research and robust, full-stack production systems.
Responsibilities
In this role, you’ll:
- Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
- Drive the development of sophisticated, stateful web applications. You will oversee the integration of complex React-based front-ends with backend modular services, ensuring a seamless UI experience.
- Serve as developer leader in distributed systems, data technologies, with strong software engineering skills.
- Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
- Mentor and elevate a team of high-performing engineers. You don’t just write great code; you foster a culture of technical excellence, helping senior and mid-level engineers level up through deep-dive code reviews and architectural workshops.
- Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
- Continuously adapt to the evolving JavaScript ecosystem to maximize engineering efficiency.
- Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role.
- Experience with full-stack development building web apps, using modern programming languages such as JavaScript, Typescript or React.
- Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.
- Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines.
- Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
- Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.
- Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.
Desired:
- Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus.
- Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure).
Location
This role will be remote and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Delivery Project Manager (L3).
About the job
This position is needed to drive the tactical execution and operational delivery of complex cross-functional projects within Global Operations.
As a Delivery Manager, you are the engine of project execution, transforming strategic vision into operational reality. You bridge the gap between business intent and technical execution, ensuring every initiative moves through the lifecycle with precision and speed. By partnering with Enterprise Technology and being the voice of Global Operations, you ensure our projects are predictable, transparent, and high-impact, serving as the primary advocate for operational excellence and seamless product rollouts.
Responsibilities
In this role, you’ll:
- Translate abstract business needs into actionable, prioritized requirements by conducting end-to-end discovery and ensuring both the impact and outcomes of the project are documented.
- Cultivate deep partnerships across the Global Operations ecosystem, specifically Global Customer Services, Global Customer Support Operations, and Onboarding & Compliance,to ensure project scalability and total operational readiness.
- Drive project momentum by maintaining accountability for timelines and holding cross-functional partners to deadlines while adapting to shifting business capacity.
- Identify and mitigate risks by serving as an "early warning system," mapping complex dependencies across Enterprise Technology and Global Operations to protect the critical path.
- Generate high-signal, low-noise weekly status updates and maintain rigorous project documentation within Airtable to ensure long-term auditability and stakeholder alignment.
- Coordinate launch synchronization between Enterprise Technology releases and Global Operations enablement, ensuring technical deliverables map perfectly to business-facing launch dates.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Experience: 5+ years of experience in Project Management, Program Management, or Delivery Management within a fast-paced technology or operations environment.
- Technical Literacy: Proven ability to translate complex technical constraints into business tradeoffs and communicate effectively with Engineering and Product teams.
- Execution Skills: Demonstrated expertise in managing end-to-end project lifecycles, including business requirements gathering (BRD), UAT coordination, and launch enablement.
- Tooling Proficiency: Advanced experience using project management and tracking tools (e.g., Airtable, Jira, or Asana) to maintain high-integrity documentation.
Desired:
- Operational Context: Previous experience working closely with Global Operations functions such as Global Customer Services, Global Customer Support Operations, or Onboarding & Compliance.
- PMP, or another program management certification
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Central hours (9am to 6pm CT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
- Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
- Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
- Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
- Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 4+ years of relevant experience
- Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
- Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
- Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
- High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
- Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
- Have an inquisitive mind to understand how things work
- Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
- Excellence in task prioritization and evaluation of situational urgency.
- Interest in utilizing customer feedback to identify and drive improvements in our products.
- Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
- Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
- Experience in managing dedicated customer accounts.
Desired:
- Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Colombia, providing support during 9am to 6pm Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as our next Manager, Personalized Support (LATAM)
About the job
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
Responsibilities
In this role, you’ll:
- Lead a team of Personalized Support Engineers (PSEs) who support our strategic customers. The team’s role is to assist the TAMs and customers to resolve a mixture of technical problems, deliver proactive guidance to provide added value through the use of Twilio technologies and be the champion for the customer within Twilio.
- As the Personalized Support Manager, you will be their coach and leader; bringing out the best in each of your team members with keen interest in their overall well being.
- You are constantly looking for ways to improve support operations and areas that our PSEs can improve to provide our customers with the highest level of support possible. You are ready to own and drive procedural changes of internal support processes and initiatives.
- You will also be working alongside our Personalized Support Managers who manage Technical Account Managers (TAMs). You will hire and train new employees to supplement existing resources as needed while all the time raising the bar on the standard of excellence. You will foster a strong culture of collaboration and customer empathy in the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 6+ years of experience as part of a support or operations team in a software or SaaS company.
- 4+ years experience leading a technical support team in a software or SaaS company.
- Experience coaching Technical Support Engineers in providing best-in-class customized proactive and reactive support to customers.
- Exceptional emotional intelligence, interpersonal communication and professional writing skills.
- Demonstrated history of driving customer issue resolutions including escalation management, and coordination with internal operational teams.
- Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.)
- Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements.
- Diplomacy in uncertain situations with an analytical and process driven solution approach.
Desired:
- Knowledge of networking protocols, standards, troubleshooting and cloud computing.
- Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Onboarding Operations Specialist 1
About the job
Twilio is seeking an RCS (Rich Communication Services) Onboarding Operations Specialist (L1) to join our global Onboarding and Compliance team. This is an entry-level position dedicated to offering white glove service to our customers as they navigate the RCS landscape. Beyond simply processing applications, you will provide high-touch, proactive guidance, acting as a trusted partner to lead customers through complex carrier requirements and technical hurdles. Your primary focus is to ensure industry compliance and operational excellence, providing a seamless and secure experience that maintains the reliability of Twilio’s communications ecosystem.
The Onboarding and Compliance team plays a critical role in maintaining trust and reliability within Twilio’s ecosystem by safeguarding against fraudulent activity and streamlining the user journey. Your work will directly impact businesses by helping them navigate the sophisticated technical and regulatory landscape of RCS onboarding, ensuring they can connect with their customers efficiently and safely across our global communications network.
Responsibilities
In this role, you’ll:
- Review RCS applications and assess use cases to ensure they meet North American and international carrier regulations and prevent fraud.
- Monitor regulatory changes and provide proactive guidance, assisting teams and customers with onboarding and compliance best practices.
- Handle escalations, working cross-functionally across teams to resolve issues efficiently.
- Perform quality assurance (QA) checks on AI-generated and agent-reviewed decisions to ensure accuracy and compliance.
- Maintain and update documentation, ensuring accuracy and alignment with industry standards.
- Wear the Customer’s Shoes – Offer white glove service to provide a seamless onboarding experience for customers, delivering high-quality support via Zendesk, ServiceNow, and Slack.
- Draw the Owl – Identify inefficiencies, propose solutions, and enhance workflows and compliance processes.
- Ruthlessly Prioritize – Manage high-volume inquiries, balance multiple priorities, and ensure SLAs are consistently met.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Availability to work Monday-Friday, 8:00 AM – 5:00 PM CT or 9:00 AM – 6:00 PM CT.
- Ability to work remotely, demonstrating strong time management, self-discipline, and reliability.
- Strong verbal and written communication skills, with the ability to convey information clearly and professionally.
- 1-2 years of experience in operations and support, with the ability to apply codes of conduct and best practices to daily work to ensure industry compliance.
- A customer-first mindset, with a focus on providing high-quality support and ensuring a smooth experience.
- Must be highly collaborative and a team player, comfortable working cross-functionally, independently, and within a team in a fast-paced environment.
- Ability to prioritize tasks, manage workloads efficiently, and meet deadlines.
- Attention to detail, especially in reviewing documents, assessing risks, and following procedures.
- Quick adaptability to new systems, workflows, and evolving business needs.
- Self-motivated, open to feedback, and eager to learn and grow.
- Willingness to take on new challenges and responsibilities as business needs change.
Desired:
- Familiarity with Google Workspace and Microsoft 365.
- Experience using ServiceNow, Zendesk, Slack, or similar tools for communication and workflow management.
- Exposure to compliance-related tasks.
- Basic knowledge of quality assurance or experience following process documentation.
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- Experience in project coordination or assisting with administrative tasks.
- Familiarity with RCS Industry Guidelines and Best Practices in North America.
Location
This role will be based remotely in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as our next Technical Support Expert 2
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you’ll:
- Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
- Assess the nature of product or service issues and resolve a variety of complex support problems.
- Log customer interactions and tag/categorize issues accordingly.
- Resolve a monthly volume of tickets consistent
- Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
- Identify ways to improve existing processes and procedures.
- Mentor newer members of the Customer Support team with customer issues.
- Contribute content to knowledge base to support team and customer enablement
- Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed
- Incident report and On Call
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
- A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
- Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
- Strong, creative problem solving skills
- Quick learner, willing to take initiative, and has great follow through
- A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
- A high-energy, optimistic outlook and positive attitude
- An empathetic approach to troubleshooting and customer service
- A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
- Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
- Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
- Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
- Experience with incident communication and on-call.
- Experience with the following:
- Supporting Email (or similar) REST API’s
- Email Deliverability
- JIRA/Confluence Experience (a plus)
- Snowflake
- Terminals (command prompt)
Desired:
- Reading/Debugging HTML (a plus)
- SQL (a plus)
- Snowflake & Splunk (a plus)
- Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
- Postman or other APIs client
- Zendesk is preferable
Location
This role will be based in Colombia, Remote.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Important Information
Location: Brazil
Job Mode: Full-time
Work Mode: Work from home
Job Summary
We are looking for a highly skilled DevOps Tools Support Engineer to administer, support, and enhance our internal engineering platforms—Atlassian Jira, Atlassian Confluence, GitLab, Perforce and Code Collaborator. The ideal candidate will ensure these systems are secure, stable, scalable, and well‑integrated across the enterprise, while providing technical support to development, QA, and IT teams.
Responsibilities and Duties
- Administer and maintain Jira Software Management, including workflows, schemes, custom fields, dashboards, and automations;
- Manage Confluence spaces, permissions, templates, macros, and indexing;
- Configure and maintain GitLab projects, groups, runners, CI/CD pipelines, branch protection rules, and access policies;
- Support and administer Perforce, including depots, streams, protections, checkpoints, replicas, and storage optimization;
- Manage Code Collaborator review workflows, SCM integrations, and user access;
- Provide support for all platforms; resolve complex issues related to authentication, permissions, workflows, pipelines, or repository performance;
- Handle incident response, root cause analysis (RCA), and preventive actions;
- Coordinate with vendors (Atlassian, GitLab, Perforce, SmartBear) for escalations when required;
- Enforce SSO access control, and audit logging across all tools. Manage SSL/TLS certificates, keystores, and renewal cycles;
- Ensure adherence to organizational security and compliance standards;
- Plan, execute, and document version upgrades, backup/restore tests, and system migrations;
- Conduct post‑upgrade validation, performance checks, and regression testing;
- Maintain high availability, reliability, and performance tuning for all services;
- Maintain system architecture diagrams, runbooks, SOPs, and knowledge base articles;
- Define governance standards for project structure, branching models, permissions, and naming conventions;
- Educate teams on best practices and tool usage.
Essential Skills
- Experience supporting or administering DevOps/ALM platforms;
- Strong hands‑on experience with at least four tools from Jira, Confluence, GitLab, Perforce, Code Collaborator;
- Proficiency in Linux administration, shell scripting, and basic networking (TLS, proxies, firewalls);
- Working knowledge of PostgreSQL/MySQL (queries, backups, connection tuning);
- Familiarity with CI/CD concepts, SCM workflows, and DevOps pipelines.
Highly Desirable Skills
- Knowledge of GitLab runner autoscaling or Kubernetes‑based runners;
- Perforce proxy/broker configuration and large‑binary workflow optimization;
- Exposure to compliance frameworks (SOC2, ISO27001, ITGC);
- Experience migrating from legacy tools (e.g., Code Collaborator → modern review platforms).
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Ready to apply?
Apply to EncoraImportant Information
Location: Bolivia
Work Mode: Hybrid
Job Summary
As a Mid DevOps Tools Engineer (141801671), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.
Responsibilities and Duties
- Administer, maintain, and optimize DevOps and ALM tools such as Jira, Confluence, GitLab, Perforce, and Code Collaborator
- Provide technical support, troubleshoot complex issues, and perform root cause analysis across development and CI/CD platforms
- Manage system configurations, upgrades, backups, security controls, and ensure high availability and performance
- Define governance standards and collaborate with teams to improve workflows, integrations, and DevOps best practices
Qualifications and Skills
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
- 3–5 years of experience supporting or administering DevOps or ALM tools
- Hands-on experience with tools such as Jira, Confluence, GitLab, Perforce, or similar platforms
- Strong knowledge of Linux administration and shell scripting
- Working knowledge of databases such as PostgreSQL or MySQL including queries and backups
- Familiarity with CI/CD pipelines, source control management, and DevOps practices
- Understanding of networking concepts such as TLS, proxies, and firewalls
- Experience managing user access, permissions, and security configurations
- Strong problem-solving and troubleshooting skills in complex environments
- Good communication and collaboration skills to support cross-functional teams
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Ready to apply?
Apply to EncoraImportant Information
Location: Costa Rica
Work Mode: Hybrid
Job Summary
As a Mid DevOps Tools Engineer (141801671), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.
Responsibilities and Duties
- Administer, maintain, and optimize DevOps and ALM tools such as Jira, Confluence, GitLab, Perforce, and Code Collaborator
- Provide technical support, troubleshoot complex issues, and perform root cause analysis across development and CI/CD platforms
- Manage system configurations, upgrades, backups, security controls, and ensure high availability and performance
- Define governance standards and collaborate with teams to improve workflows, integrations, and DevOps best practices
Qualifications and Skills
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
- 3–5 years of experience supporting or administering DevOps or ALM tools
- Hands-on experience with tools such as Jira, Confluence, GitLab, Perforce, or similar platforms
- Strong knowledge of Linux administration and shell scripting
- Working knowledge of databases such as PostgreSQL or MySQL including queries and backups
- Familiarity with CI/CD pipelines, source control management, and DevOps practices
- Understanding of networking concepts such as TLS, proxies, and firewalls
- Experience managing user access, permissions, and security configurations
- Strong problem-solving and troubleshooting skills in complex environments
- Good communication and collaboration skills to support cross-functional teams
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Ready to apply?
Apply to EncoraImportant Information
Location: Colombia
Work Mode: Hybrid
Job Summary
As a Mid DevOps Tools Engineer (141801671), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.
Responsibilities and Duties
- Administer, maintain, and optimize DevOps and ALM tools such as Jira, Confluence, GitLab, Perforce, and Code Collaborator
- Provide technical support, troubleshoot complex issues, and perform root cause analysis across development and CI/CD platforms
- Manage system configurations, upgrades, backups, security controls, and ensure high availability and performance
- Define governance standards and collaborate with teams to improve workflows, integrations, and DevOps best practices
Qualifications and Skills
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
- 3–5 years of experience supporting or administering DevOps or ALM tools
- Hands-on experience with tools such as Jira, Confluence, GitLab, Perforce, or similar platforms
- Strong knowledge of Linux administration and shell scripting
- Working knowledge of databases such as PostgreSQL or MySQL including queries and backups
- Familiarity with CI/CD pipelines, source control management, and DevOps practices
- Understanding of networking concepts such as TLS, proxies, and firewalls
- Experience managing user access, permissions, and security configurations
- Strong problem-solving and troubleshooting skills in complex environments
- Good communication and collaboration skills to support cross-functional teams
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Ready to apply?
Apply to EncoraLocation: This position is remote within the United States.
Technology Lead
About Technology
At Huge, technology is not only about depth of expertise, but also about continuous exploration of how technology can create meaningful experiences. Our technologists collaborate closely with strategy, design, and product teams to bring ideas to life. They don’t just build features , they build impactful solutions that address complex client challenges and deliver exceptional digital experiences.
Technology Leads at Huge combine strong engineering fundamentals, leadership, and collaboration to guide teams through complex enterprise implementations while ensuring high-quality, scalable solutions.
Job Description
Huge is looking for a Technology Lead with a strong UI and front-end focus to support the development of a digital platform, primarily built on Adobe Experience Manager (AEM). This role requires a technologist who can lead front-end architecture and implementation, while maintaining an understanding of the full-stack ecosystem in enterprise web environments.
The ideal candidate will have deep experience building high-fidelity web interfaces, strong knowledge of modern web development practices, and experience working with enterprise content management platforms. As a Technology Lead, you will collaborate with designers, strategists, and developers to deliver scalable and production-ready solutions.
What You’ll Be Doing
- Lead the development and implementation of high-quality UI components and front-end architectures.
- Implement high-fidelity front-end designs, ensuring pixel accuracy and performance across devices and browsers.
- Guide the development team in best practices for web development, architecture, and code quality.
- Work across the full web stack, collaborating with backend teams and integrating front-end solutions with enterprise platforms.
- Contribute to the implementation and integration of Adobe Experience Manager (AEM) solutions.
- Apply modern front-end development practices, including modular architecture and build tooling.
- Lead and participate in code reviews, ensuring maintainable, scalable, and performant code.
- Collaborate with UX designers, product teams, and engineers to deliver seamless digital experiences.
- Identify technical risks, architectural gaps, and potential improvements early in the development process.
- Support the team in delivering production-ready web applications and digital platforms.
- Mentor engineers and provide technical guidance to ensure consistent engineering quality across the team.
What We’d Like to See
- 5+ years of experience in web development, including experience in senior engineer or technical lead roles.
- Strong expertise in front-end web development, including:
- HTML5
- CSS3
- JavaScript
- Experience with modern front-end build tools, especially Webpack.
- Experience delivering web platforms that have successfully launched to production.
- Experience working with Enterprise Content Management or Experience Management platforms.
- Adobe Experience Manager (AEM) experience is highly desirable.
- Experience with Java or familiarity with Java-based platforms.
- Familiarity with modern front-end frameworks, particularly React.
- Experience with TypeScript is a plus.
- Experience with Sass / SCSS or other CSS preprocessors.
- Understanding of full-stack web architecture and integration patterns.
- Experience working in enterprise or agency environments is a plus.
This role is currently not available for hire or work in Colorado, New Mexico, and Hawaii.
About Huge
Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.
Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.
Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.
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Ready to apply?
Apply to HugeInc
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
What are we looking for?
We are seeking a highly skilled and experienced Senior DevOps/Cloud Engineer/SRE with 7+ years of experience to become an integral part of our dynamic DevOps platform team. In this role, you will be instrumental in supporting cutting-edge AI SaaS and PaaS solutions.
Please note: This position may require participation in an on-call support rotation in the future.
Requirements
Technical Skills:
- Education: A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
- SDLC & CI/CD: 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: We also value experience with MLOps practices and their integration into CI/CD pipelines.
- Software Engineering: 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
- Networking & Operating Systems: Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
- Cloud Platforms: 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
- Infrastructure as Code (IaC): 5+ years of experience with IaC tools, primarily Terraform.
- Kubernetes: 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
- Database Management: Strong experience with PostgreSQL.
- Troubleshooting: Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
- AI-Specific Technologies (Preferred): Given our focus on AI solutions, experience with MLOps, Nvidia NIM and relevant Nvidia certifications would be a significant asset.
Observability: 5+ years of experience working with observability tools, and defining
Essential Non-Technical Skills:
- Requirements Elicitation: Ability to effectively gather and understand project requirements.
- Collaboration & Resilience: A highly collaborative team player with a resilient and proactive mindset.
- Organizational & Communication Skills: Self-organized with the ability to structure discussions effectively, ensuring focus and clarity.
- Documentation: Meticulous and thorough in creating clear, comprehensive documentation.
- Problem Solving: Adept at breaking down complex problems into manageable sub-tasks and defining actionable next steps.
- Language: English proficiency is mandatory.
#LI-Remote
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
What we are looking for:
We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.
Key Responsibilities:
- Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
- Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
- System Configuration & Integration Support: Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
- Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
- Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
- Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.
Required Skills & Qualifications:
- Technical Proficiency
- Experience with ticketing systems (e.g., Jira or similar)
- Strong SQL skills for querying and analyzing data
- Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
- Ability to analyze application logs and debug issues
- Strong ability to understand complex SaaS products, configurations, and integrations.
- Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
- Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
- Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
- Experience in B2B environments is a plus
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As a Talent Operations Coordinator, you’ll serve as the primary bridge between our technology, our processes, and the people who use them. You will serve as the engine room of our recruiting function, supporting hiring teams while simultaneously keeping an eye on the big picture to improve workflows. We are looking for someone passionate about identifying opportunities to create impactful work.
Responsibilities:
- Answer support tickets for hiring managers, job requesters, and recruiters regarding technical issues in our talent tech stack.
- Lead training for our recruiters on new tools and strategic initiatives.
- Run reports in our ATS and other tools to share insights with senior leadership and business stakeholders.
- Manage and update documentation, decks, and spreadsheets as it relates to our processes and systems.
- Identify areas of opportunity, create a project plan, and drive implementation for new initiatives.
About You
The essentials:
- 1-3 years of experience in recruiting or recruiting operations.
- Tech-savvy with the ability to pick up new tools and systems quickly.
- Strong attention to detail.
- Ability to identify areas of opportunity, create a project plan, and implement it.
- Previous experience with Greenhouse is a significant plus. Proficiency in Google Workspace (Sheets/Slides) and project management tools (Asana, Notion, or Jira) is highly valued.
#LI-SS3 #LI-Remote
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Technical Project Manager (Future Opportunities)
At Monks, we’re always excited to connect with professionals who want to make an impact at the intersection of technology and business. This posting is part of our effort to meet exceptional candidates for future Technical Project Manager openings.
In this role, you’ll be key to ensuring software projects are delivered successfully, aligning execution with business objectives and driving both technical and commercial excellence. You’ll bring structure to complexity, proactively manage risks, and make sure delivery outcomes stay on track — on time and on budget.
Key Responsibilities
Project Planning & Execution
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Develop detailed project plans, timelines, and milestones.
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Coordinate communication, documentation, and task management across teams.
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Ensure backlog, tickets, and release plans remain current and actionable.
Risk & Dependency Management
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Identify, track, and mitigate risks, dependencies, and blockers.
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Develop contingency plans and escalate critical issues early.
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Provide risk assessments and trade-off scenarios to guide leadership decisions.
Stakeholder Communication
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Maintain clear and consistent communication with product, engineering, QA, and external stakeholders.
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Deliver reports, dashboards, and updates tailored to technical and business audiences.
Financial Management
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Track and report project financials, including revenue, costs, and margins.
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Support invoicing accuracy and ensure alignment with delivery milestones.
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Monitor financial health of projects and recommend corrective actions where needed.
Change & Resource Management
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Manage scope changes while protecting core project goals.
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Balance competing priorities and allocate resources effectively in a fast-paced environment.
Qualifications
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Proven experience managing cross-functional technical projects from initiation to delivery.
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Strong understanding of Agile, Scrum, or Kanban lifecycles.
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Proficiency with project management tools (e.g., Jira, Confluence, Asana, Smartsheet).
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Strong financial acumen with ability to track margins, revenue, and project costs.
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Excellent written and verbal communication skills, able to adapt across technical and business stakeholders.
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English level: B2+ minimum.
Why Connect with Us?
As a Technical Project Manager at Monks, you’ll be the bridge between strategy and execution, ensuring projects deliver value and impact. By sharing your profile with us today, you’ll be among the first to hear when new opportunities in this role officially open.
Join us in shaping projects that combine operational rigor with innovation — and be part of a global team that thrives on collaboration, creativity, and excellence.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As a IT Security Specialist, Identity & Access Management (IAM), you’ll support and improve access, permissions, and identity workflows across complex enterprise systems. You’ll work in a security-as-code environment where access changes are requested through pull requests, validated through CI/CD pipelines, and deployed into critical systems such as Okta, LDAP, and SCIM-connected platforms. This role is ideal for someone who enjoys solving system access challenges, supporting users across technical levels, and ensuring secure, reliable identity operations.
Responsibilities
- Monitor and support security change requests submitted through pull requests
- Review and track security-related changes through CI/CD pipelines to ensure successful deployment
- Provision, modify, and support user access to internal and cloud-based resources
- Manage permissions, team memberships, and identity configurations across IAM systems
- Support and troubleshoot access issues for technical and non-technical users
- Provision and manage secrets for systems and services
- Authorize and provision bots and service accounts
- Communicate status updates, blockers, and security-related issues clearly across teams
- Maintain and update documentation as tools, processes, and system knowledge evolve
- Other duties as assigned
About You
Qualifications & Skills
- 3+ years of relevant work experience
- Experience supporting Identity and Access Management (IAM) operations in enterprise environments
- Strong hands-on experience with GitHub, including Git, pull requests, branches, merge conflict resolution, GitHub Organizations, Teams, permissions, GitHub Apps, and GitHub Actions
- Experience managing and configuring critical security systems such as Okta, LDAP, and other IAM platforms
- Comfort working with command-line tools and technical troubleshooting
- Experience with CI/CD pipelines and deployment monitoring
- Ability to provision access to cloud resources and manage secrets securely
- Strong documentation skills, with the ability to keep processes current as tools and systems evolve
- Excellent communication skills with the ability to support both technical and non-technical stakeholders
- Strong customer-service mindset, with the ability to triage, prioritize, and manage multiple requests effectively
- Comfort working in async communication channels such as Slack, pull request discussions, and issue tracking systems
- Self-motivated, collaborative, and proactive in raising issues and sharing progress
#LI-Remote #LI-MO1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Senior Business Process Analyst
Location: Latam
About the Role
The Senior Business Process Analyst will tackle large-scale challenges within internal projects, collaborating closely with engineers, finance and accounting professionals, and technical business analysts as a subject matter expert. This role involves developing strong relationships with stakeholders, understanding business ecosystems, and managing process implementation activities. The ideal candidate will bring a blend of skillset that integrates accounting/finance experience, robust reporting and project management abilities, along with expertise in process mapping.
Key Responsibilities
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Strategic Collaboration: Partner with teams of engineers, accounting and finance professionals, and technical business analysts to define and design efficient internal processes.
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Stakeholder Engagement: Build strong relationships with stakeholders to understand project ecosystems and identify where solutions will be implemented.
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Process Design & Mapping: Proficiently define and map processes and workflows to ensure finance teams have clear, actionable guidance.
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Problem Solving: Address large-scale challenges in our internal projects and navigate ambiguous situations to comprehend new business domains.
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Innovation & Feedback: Stay up to date on new technologies and tools relevant to the work performed at Monks, providing constructive ideas to improve processes and practices.
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Project Execution: Manage the day-to-day execution of various initiatives assigned by your supervisor, product management, or their designee, ensuring strict adherence to timelines.
About You
Competencies
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Analytical & Reporting: Strong ability to generate insights using various reporting tools and technologies to support business decisions.
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Project Management: Expertise in managing project lifecycles while adhering to strict objectives and deadlines.
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Strategic Mapping: Proficiency in visualizing complex workflows and translating them into clear process documentation.
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Adaptability: Ability to thrive in ambiguous environments and quickly grasp new business challenges.
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Leadership & Organization: Self-directed and organized, with the ability to lead and coordinate the work of others effectively.
Qualifications & Skills
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Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
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Experience: 3 to 5 years of accounting/finance experience and/or experience implementing ERP systems.
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Technical Knowledge: Mandatory experience with NetSuite. Prior experience in ERP implementations or Salesforce is a significant plus.
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Project Expertise: Proven track record of managing technical projects and finance-oriented workflows.
.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.
#LI-Remote
#LI-ES1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Product Designer
Location: Remote from Colombia
Monks Technology Services is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
About the Role
As a Product Designer, you’ll lead the design and evolution of a high-impact macOS application for one of our clients. You will be the primary design owner, translating high-level client goals and complex business requirements into elegant, scalable, macOS-native product experiences that meet a high bar for quality, usability, and craft.
Responsibilities
- Translate high-level client goals into concrete, actionable design strategies and detailed macOS-native interfaces
- Lead the end-to-end design lifecycle, from discovery and wireframing through high-fidelity UI and implementation-ready specifications
- Own design execution from concept to launch, self-directing daily workflow and priorities with minimal oversight
- Build and maintain robust, scalable design systems, including documented component libraries and modern Figma/Sketch workflows
- Design polished, premium-feeling interfaces for complex workflows, with strong attention to typography, layout, interaction, and motion
- Document complex interactions and final design specifications clearly for client engineering teams
- Collaborate directly with client stakeholders, product teams, and engineering partners to align on priorities, constraints, and execution
- Maintain consistency and quality across product experiences in a way that reflects Monks Technology Services standards
- Other duties as assigned
About You
Qualifications & Skills
- 7+ years of relevant product design experience, with a strong focus on UI for applications featuring complex interactions and dense workflows
- Proven experience designing for SaaS platforms and translating technical requirements into simplified, user-friendly experiences
- Expert-level proficiency in Sketch and Figma, with strong mastery of Sketch highly preferred for this engagement
- Demonstrated ability to design, build, and implement sophisticated design systems that support long-term product scale
- Strong technical acumen, including an understanding of desktop software constraints and macOS-native interaction patterns
- Exceptional craft in typography, layout, interaction design, and motion design
- Highly meticulous approach to design documentation, specifications, and feature handoffs
- Ability to operate autonomously in a client-facing environment and drive projects forward with minimal oversight
- Strong communication skills, with the ability to explain design decisions clearly to product, engineering, and client stakeholders
- Experience prototyping native interactions in Xcode/SwiftUI, or using tools such as Principle or Flinto, is a plus
- A dedicated interest in UI component architecture and design system governance is a plus
#LI-ML1 #LI-Remote
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As a Talent Operations Coordinator, you’ll serve as the primary bridge between our technology, our processes, and the people who use them. You will serve as the engine room of our recruiting function, supporting hiring teams while simultaneously keeping an eye on the big picture to improve workflows. We are looking for someone passionate about identifying opportunities to create impactful work.
Responsibilities:
- Answer support tickets for hiring managers, job requesters, and recruiters regarding technical issues in our talent tech stack.
- Lead training for our recruiters on new tools and strategic initiatives.
- Run reports in our ATS and other tools to share insights with senior leadership and business stakeholders.
- Manage and update documentation, decks, and spreadsheets as it relates to our processes and systems.
- Identify areas of opportunity, create a project plan, and drive implementation for new initiatives.
About You
The essentials:
- 1-3 years of experience in recruiting or recruiting operations.
- Tech-savvy with the ability to pick up new tools and systems quickly.
- Strong attention to detail.
- Ability to identify areas of opportunity, create a project plan, and implement it.
- Previous experience with Greenhouse is a significant plus. Proficiency in Google Workspace (Sheets/Slides) and project management tools (Asana, Notion, or Jira) is highly valued.
#LI-SS3 #LI-Remote
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
The Senior Collections Analyst will be responsible for managing and following up on the company’s accounts receivable, ensuring compliance with credit and collections policies in order to optimize cash flow and minimize delinquency.
Key Responsibilities
- Monitor customer accounts, ensuring timely collection of outstanding invoices.
- Contact clients via phone, email, or other channels to negotiate payment agreements.
- Track aging reports and generate alerts for accounts at risk.
- Record and update payment commitments and collection activities in the system.
- Coordinate with the commercial team to resolve billing disputes or payment issues.
- Escalate critical cases to Global AR or the legal department when necessary.
- Support the preparation of periodic reports on overdue accounts, recoveries, and collection performance.
- Meet management indicators (DSO, recovery rate, aging, etc.).
Requirements
- Technical degree, technologist, or bachelor’s degree in Business Administration, Finance, Accounting, or related fields.
- Minimum of 2 years of experience in credit and collections.
- Knowledge of portfolio analysis, collection management, and basic financial indicators.
- Intermediate-advanced Excel skills and ERP systems (NetSuite).
- Strong communication and negotiation skills.
- Intermediate/advanced English.
Core Competencies
- Organization and time management.
- Results-oriented with strong focus on targets.
- Attention to detail and analytical thinking.
- Proactivity and ability to work under pressure.
- Excellent communication and customer service skills.
#LI-Hybrid
#LI-FC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Senior Mobile Engineer, iOS
Location: Colombia, Remote
.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
About the Role
As a Senior Mobile Engineer, iOS, you’ll help design, build, and maintain high-quality mobile applications that deliver reliable, performant experiences for users. You’ll collaborate with cross-functional teams to develop new features, improve app stability and usability, and contribute to technical decisions that support product goals.
Responsibilities
- Develop, test, and maintain efficient Swift-based applications for iOS devices
- Collaborate with designers, product managers, and engineers to implement and refine new features
- Support app performance, stability, and usability across a range of iOS devices and OS versions
- Participate in code reviews and help uphold code quality and engineering best practices
- Debug and resolve technical issues and bugs throughout development and testing
- Contribute to architectural discussions and support technical decision-making
- Integrate APIs, including REST and/or GraphQL services, into mobile applications
- Write and maintain unit and UI tests using XCTest or similar tools
- Support CI/CD workflows, App Store releases, and version control practices
- Stay current with the evolving iOS ecosystem and introduce relevant improvements into the codebase
- Collaborate effectively in Agile delivery cycles, including release planning, bug fixing, and feature development
- Mentor junior engineers and partner with cross-functional stakeholders to deliver quality solutions
- Other duties as assigned
About You
Qualifications & Skills
- 5+ years of relevant mobile engineering experience
- Strong proficiency in Swift for iOS development
- Solid understanding of iOS frameworks including UIKit, SwiftUI, and Core Data
- Experience with mobile architecture patterns such as MVC and MVVM; exposure to Clean Architecture is a plus
- Experience building reliable iOS applications with offline support
- Practical experience integrating APIs such as REST and/or GraphQL
- Comfort writing unit and UI tests using XCTest or similar testing tools
- Familiarity with performance debugging tools such as Instruments
- Experience with the App Store release process and CI/CD workflows
- Understanding of mobile security best practices, including secure storage and authentication
- Experience with version control and deployment workflows
- Strong communication skills and the ability to collaborate with technical and non-technical stakeholders
- Ability to work independently, take ownership of assigned features, and contribute effectively in a team environment
- Experience working within Agile methodologies and mentoring junior engineers
.Monks Technology Services does not discriminate on the basis of race, sex or color.
#LI-PC1
#LI-Remote
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Senior Mobile Engineer, iOS (Swift)
Location: Colombia
.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
About the Role
As a Senior Mobile Engineer, iOS (Swift), you’ll help design, build, and maintain high-quality iOS applications that deliver reliable, performant mobile experiences. You’ll work closely with cross-functional teams to implement new features, improve app stability and usability, and support technical decisions that align with product goals and elevate the user experience.
Responsibilities
- Develop, test, and maintain efficient Swift-based applications for iOS devices
- Collaborate with designers, product managers, and engineers to implement and refine new features
- Ensure app performance, stability, and usability across a range of iOS devices and OS versions
- Participate in code reviews and contribute to high code quality and engineering best practices
- Debug and resolve technical issues and bugs during development and testing
- Stay current with the evolving iOS ecosystem and introduce relevant improvements into the codebase
- Support architectural discussions and contribute to technical decision-making
- Take ownership of assigned features and tasks while working independently and collaboratively
- Contribute to release planning, bug fixing, and feature development cycles in an Agile environment
- Mentor junior engineers and collaborate effectively with cross-functional teams and technical leads
- Other duties as assigned
About You
Qualifications & Skills
- 5+ years of relevant mobile engineering experience, with strong focus on iOS development
- Strong proficiency in Swift for building iOS applications
- Solid understanding of iOS frameworks, including UIKit, SwiftUI, and Core Data
- Experience with mobile architecture patterns such as MVC and MVVM; exposure to Clean Architecture is a plus
- Experience building reliable iOS apps with offline support
- Practical experience integrating APIs, including REST and/or GraphQL
- Comfort writing unit and UI tests using XCTest or similar tools
- Familiarity with performance analysis and debugging tools such as Instruments
- Experience with the App Store release process and CI/CD workflows
- Good understanding of mobile security best practices, including secure storage and authentication
- Experience with version control, deployment workflows, and release management
- Strong communication and collaboration skills with technical and non-technical stakeholders
- Experience working within Agile methodologies
- Ability to define deliverables, clarify project scope, and contribute to team planning
- Collaborative mindset with the ability to mentor junior engineers
.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status,
#LI-PC1
#LI-Remote
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As an Accounts Payable Analyst, you’ll ensure accurate, timely vendor payments and strengthen our financial operations. You will process and validate invoices in NetSuite, manage reconciliations, maintain vendor records, coordinate with procurement and treasury across the full payment cycle, support audits, and help improve AP processes. Your work will directly impact cash flow forecasting, compliance, and vendor relationships.
Responsibilities
- Receive, verify, and record supplier invoices in NetSuite, ensuring tax, contractual, and policy compliance.
- Prepare AP reconciliations, resolve discrepancies with vendors and internal teams, and maintain vendor files.
- Monitor due dates, prepare payment runs, and ensure on-time payments.
- Assist with AP aging reports and contribute to projected cash flows.
- Coordinate with procurement and treasury to manage the end-to-end payment cycle.
- Support audit processes with accurate documentation and controls adherence.
- Identify and implement opportunities to improve AP efficiency and control.
About You
Qualifications & Skills
- 1–3 years of accounts payable or related accounting experience.
- Degree or technical qualification in Accounting, Business Administration, Finance, or related field.
- Working knowledge of accounting principles and basic tax regulations.
- Intermediate Excel skills (lookups, pivots) and ERP experience; NetSuite preferred.
- Strong attention to detail, organization, and analytical/problem-solving skills.
- Effective communicator with a collaborative mindset and high professional ethics/confidentiality.
At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission.
#LI-Hybrid #LI-MO1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Cloud Azure Security Engineer
Location: Colombia
.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
About the Role
As a Cloud Azure Security Engineer, you’ll help secure cloud environments by designing, implementing, and maintaining security solutions across Azure infrastructure, applications, and data. You’ll work closely with cross-functional teams to assess risk, strengthen cloud security posture, and support clients in adopting scalable, compliant, and resilient security practices.
Responsibilities
- Assess the security posture of Microsoft Azure environments to identify vulnerabilities, misconfigurations, and compliance gaps
- Design, implement, and maintain cloud security controls and protective measures across infrastructure, applications, and data
- Develop and maintain security policies, standards, and procedures aligned with regulatory requirements and organizational goals
- Collaborate with stakeholders to translate business needs into actionable cloud security controls
- Conduct regular security audits, reviews, and assessments to validate adherence to established policies
- Provide guidance to engineering and operations teams on security best practices and remediation strategies
- Support the implementation and management of Azure-native security services such as Microsoft Defender for Cloud, Microsoft Sentinel, Azure Firewall, and Azure Active Directory
- Automate security processes and controls using tools and scripting languages such as Terraform, GitHub Actions, PowerShell, Python, and Azure CLI
- Monitor emerging threats, vulnerabilities, and industry trends in cloud security and incorporate findings into security practices
- Participate in incident response efforts and assist in the investigation and resolution of security incidents
- Other duties as assigned
About You
Qualifications & Skills
- 2+ years of relevant work experience in cloud security engineering with a focus on Microsoft Azure
- Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred
- Strong knowledge of Azure security services including Microsoft Defender for Cloud, Microsoft Sentinel, Azure Firewall, and Azure Active Directory
- Experience with Terraform, GitHub Actions, and containerized environments
- Hands-on scripting and automation experience using PowerShell, Python, and/or Azure CLI
- Solid understanding of network security, encryption, identity and access management, and cloud security best practices
- Familiarity with implementing and managing security control policies in Azure environments
- Relevant certifications such as Microsoft Certified: Azure Security Engineer Associate, CCSP, or similar are preferred
- Strong problem-solving skills with the ability to work independently and collaboratively in a fast-paced environment
- Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders
- English proficiency at B2 level
.Monks Technology Services
#LI-PC1
#LI-Remote
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Sr. Integration Engineer
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Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
We are looking for a Senior MuleSoft Developer with 3–4 years of hands-on experience to design, develop and maintain scalable integration solutions. The ideal candidate will have strong experience with MuleSoft Anypoint Platform, API-led connectivity and enterprise system integrations, working closely with cross-functional teams to deliver reliable and high-quality integration solutions.
Key Responsibilities
- Design, develop, and maintain integrations using MuleSoft Anypoint Platform.
- Implement API-led connectivity following best practices (System, Process, and Experience APIs).
- Develop and maintain RESTful APIs and integrations between enterprise systems (e.g., Salesforce, NetSuite, ERP, third-party platforms).
- Build and manage data transformations using DataWeave.
- Participate in integration design discussions, technical reviews, and architecture decisions.
- Troubleshoot, debug, and resolve integration issues across environments.
- Support deployments across DEV, QA/UAT, and PROD environments.
- Collaborate closely with Salesforce, backend and business teams to gather and clarify requirements.
- Ensure integrations meet performance, security, and scalability standards.
- Document integration designs, configurations, and operational procedures.
Required Technical Skills (Must Have)
- 3–4 years of experience developing integrations using MuleSoft Anypoint Platform.
- Strong knowledge of:
- Mule 4
- DataWeave 2.x
- RESTful APIs
- API-led connectivity architecture
- Hands-on experience with:
- Anypoint Studio
- Anypoint Exchange
- Runtime Manager
- API Manager
- Experience integrating with Salesforce and other enterprise systems.
- Solid understanding of HTTP, JSON, XML, OAuth, and security concepts.
- Experience with error handling, logging, and monitoring best practices.
- Familiarity with CI/CD pipelines and version control systems (Git).
- Experience working in Agile/Scrum environments.
Desired / Nice-to-Have Skills
- Experience integrating with NetSuite, ERPs, or financial systems.
- Knowledge of Boomi, Azure Integration Services, or other iPaaS tools.
- Experience with cloud platforms (AWS, Azure, or GCP).
- Familiarity with DevOps tools (Jenkins, GitHub Actions, Gearset, etc.).
- MuleSoft certifications (Developer Level 1 or higher).
- Experience with event-driven architectures and messaging systems.
Soft Skills
- Strong communication skills, able to explain technical concepts clearly to both technical and non-technical stakeholders.
- Excellent problem-solving and analytical thinking.
- Ability to work independently and take ownership of integrations.
- Strong collaboration skills and experience working with distributed teams.
- Proactive mindset with attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Willingness to learn and adapt to new technologies and business needs.
What We Offer
- Opportunity to work on enterprise-scale integrations.
- Collaborative and supportive team environment.
- Exposure to modern integration architectures and best practices.
- Professional growth and learning opportunities.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Ready to apply?
Apply to Kaseya Careers
Principal Database Programmer (LATAM)
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We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re looking for a Principal Database Programmer to help build the foundation of our clinical data operations in LATAM. In this high‑impact role, you’ll lead the development, testing, implementation, and support of clinical databases from start-up through post‑lock, while partnering closely with Data Management, Project Management, EDC vendors, and clients.
You’ll guide database design, oversee programming activities, troubleshoot complex technical issues, support system administration, forecast project needs, and contribute to SOP and process development. This is also a unique opportunity to mentor junior programmers, train end users, support onboarding, and influence how our new regional team grows.
If you’re motivated by technical leadership, collaboration, and the chance to help shape a new regional department from the ground up, we’d love to hear from you!
Essential functions of the job include but are not limited to:
- Maintains responsibility of assigned projects. Ensures on-time delivery, communicates the status of projects to internal teams and study
- Maintains awareness of the key elements of the contract and scope of work for assigned project(s) and communicates status updates to the Project team as necessary.
- Perform project forecasting of hours, and identification of resource requirements and manages project budgets including identification of out-of-scope work and post production changes
- Provides input and guidance to the design of clinical databases to the client and internal teams
- Builds and supports clinical databases
- Develops, tests, and validates programs and clinical database to support client-related projects and third-party applications.
- Provides system administration and advanced technical support services for internally developed applications and clinical databases, client-related projects and third-party applications
- Troubleshoots and resolves software and clinical database problems
- Develops and maintains study-specific validation documents
- Provides support to data management for client-related projects from CRF design to post database close and archival
- May design, develop and validate the Company’s internal applications, client-related projects and third-party applications.
- Participate in software vendor selection
- Participate in conducting EDC demonstrations and trainings
- Participate in the development and maintenance of Standard Operating Procedures (SOPs) and corresponding process documentation related to data management and database management activities
- Supports with onboarding of new hires
- Provide leadership for cross-functional and organization-wide initiatives, where applicable
- Trains and ensures that all data management project team members have been sufficiently trained
- Communicate with study sponsors, vendors and project teams as needed regarding data, database or other relevant project issues
- Present software demonstrations/trainings, department/company training sessions, present at project meetings
- Performs all duties in accordance with SOPs, government regulations, guidelines and industry standards.
- May require some travel
- Perform other duties as assigned
Qualifications:
Minimum Required:
- Minimum 8 years’ experience
- Bachelors and/or a combination of related experience
- Professional working proficiency in English required
Other Required:
- Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.
- Able to handle a variety of clinical research tasks.
- Excellent organizational and communication skills
- Professional use of the English language; both written and oral.
- Experience in Object Oriented Programming (C#, C++, VBS, etc.…),
- Understanding of CDISC standards (CDASH, SDTM, ADaM, etc.)
- Experience in clinical database management system development.
- Experience in a clinical, scientific or healthcare discipline.
- Proficiency in more than one CDMS system to include building forms, edit checks and complex rule development. Awareness of CRF standards and input to maintenance of standards library. Ability to troubleshoot and support peers with technical issues and build solutions.Broad knowledge of drug, device and/or biologic development and effective data management practices
- Strong leadership and interpersonal skills
Preferred:
- Experience in a clinical, scientific or healthcare discipline and multiple therapeutic area experience, preferably Oncology
- Experience in utilizing various Database Programming systems
Skills:
Competencies:
- Ability to work independently, manage time and create plans to achieve project revenue and business goals
- Ability to work effectively with minimal direction; must be a self-motivated and self-directed individual who enjoys a challenging and dynamic work environment
- Team player willing to collaborate and share knowledge
- Highly organized
- Effective communication, interpersonal and negotiation skills
- Excellent organization and prioritization skills
- Exceptional customer service orientation and proven track record of successful client relationship management
- Conducts formal presentations to a wide variety of audiences including colleagues and clients with a high level of proficiency
#LI-AG2 #LI-REMOTE
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Senior Clinical Data Engineer (LATAM)
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We’re expanding our data engineering capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Clinical Data Engineer to help build the foundation of this new regional function. In this role, you’ll lead the development and optimization of clinical data systems, drive data standardization, build validation frameworks, and design high‑performance databases and pipelines across global trials.
The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials.
This role drives enterprise-level data standardization initiatives, and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.
Essential functions of the job include but are not limited to:
Data Standardization & Mapping: Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency.
Data Quality Assurance: Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials
Programming & Scripting: Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume
Regulatory Compliance & Documentation: Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency.
Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.
Collaboration & Cross-Functional Support: Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.
Database Design & Optimization: Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets.
Qualifications:
Minimum Required:
- Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
- Minimum 6 years experience in clinical monitoring, clinical trial management or equivalent
- Advanced programming and automation skills; database design; dashboard development; CDISC governance
- Professional working proficiency in English
Other Required:
- Highly effective oral and written communication skills with the ability to communicate effectively with project team members
- Excellent organizational and time management skills
- Ability to work in a team or independently as required
- Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
- Proficiency in statistical analysis and data monitoring tools.
- Detail-oriented with strong analytical and problem-solving skills
- Demonstrated experience with integrated risk planning & management
- Ability to mentor junior team members
Preferred:
- CRO experience as a Clinical Data Engineer or Programmer
Skills:
- Strong analytical and problem-solving skills with attention to data quality and integrity.
- Ability to work with large, complex datasets from multiple sources.
- Effective communication skills to collaborate with cross-functional teams.
- Knowledge of data governance, privacy, and security best practices in clinical research.
Competencies:
- Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
- Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
- Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
- Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.
#LI-AG2 #LI-REMOTE
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Senior Clinical Data Engineer (LATAM)
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We’re expanding our data engineering capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Clinical Data Engineer to help build the foundation of this new regional function. In this role, you’ll lead the development and optimization of clinical data systems, drive data standardization, build validation frameworks, and design high‑performance databases and pipelines across global trials.
The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials.
This role drives enterprise-level data standardization initiatives, and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.
Essential functions of the job include but are not limited to:
Data Standardization & Mapping: Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency.
Data Quality Assurance: Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials
Programming & Scripting: Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume
Regulatory Compliance & Documentation: Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency.
Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.
Collaboration & Cross-Functional Support: Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.
Database Design & Optimization: Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets.
Qualifications:
Minimum Required:
- Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
- Minimum 6 years experience in clinical monitoring, clinical trial management or equivalent
- Advanced programming and automation skills; database design; dashboard development; CDISC governance
- Professional working proficiency in English
Other Required:
- Highly effective oral and written communication skills with the ability to communicate effectively with project team members
- Excellent organizational and time management skills
- Ability to work in a team or independently as required
- Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
- Proficiency in statistical analysis and data monitoring tools.
- Detail-oriented with strong analytical and problem-solving skills
- Demonstrated experience with integrated risk planning & management
- Ability to mentor junior team members
Preferred:
- CRO experience as a Clinical Data Engineer or Programmer
Skills:
- Strong analytical and problem-solving skills with attention to data quality and integrity.
- Ability to work with large, complex datasets from multiple sources.
- Effective communication skills to collaborate with cross-functional teams.
- Knowledge of data governance, privacy, and security best practices in clinical research.
Competencies:
- Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
- Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
- Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
- Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.
#LI-AG2 #LI-REMOTE
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Principal Database Programmer (LATAM)
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We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re looking for a Principal Database Programmer to help build the foundation of our clinical data operations in LATAM. In this high‑impact role, you’ll lead the development, testing, implementation, and support of clinical databases from start-up through post‑lock, while partnering closely with Data Management, Project Management, EDC vendors, and clients.
You’ll guide database design, oversee programming activities, troubleshoot complex technical issues, support system administration, forecast project needs, and contribute to SOP and process development. This is also a unique opportunity to mentor junior programmers, train end users, support onboarding, and influence how our new regional team grows.
If you’re motivated by technical leadership, collaboration, and the chance to help shape a new regional department from the ground up, we’d love to hear from you!
Essential functions of the job include but are not limited to:
- Maintains responsibility of assigned projects. Ensures on-time delivery, communicates the status of projects to internal teams and study
- Maintains awareness of the key elements of the contract and scope of work for assigned project(s) and communicates status updates to the Project team as necessary.
- Perform project forecasting of hours, and identification of resource requirements and manages project budgets including identification of out-of-scope work and post production changes
- Provides input and guidance to the design of clinical databases to the client and internal teams
- Builds and supports clinical databases
- Develops, tests, and validates programs and clinical database to support client-related projects and third-party applications.
- Provides system administration and advanced technical support services for internally developed applications and clinical databases, client-related projects and third-party applications
- Troubleshoots and resolves software and clinical database problems
- Develops and maintains study-specific validation documents
- Provides support to data management for client-related projects from CRF design to post database close and archival
- May design, develop and validate the Company’s internal applications, client-related projects and third-party applications.
- Participate in software vendor selection
- Participate in conducting EDC demonstrations and trainings
- Participate in the development and maintenance of Standard Operating Procedures (SOPs) and corresponding process documentation related to data management and database management activities
- Supports with onboarding of new hires
- Provide leadership for cross-functional and organization-wide initiatives, where applicable
- Trains and ensures that all data management project team members have been sufficiently trained
- Communicate with study sponsors, vendors and project teams as needed regarding data, database or other relevant project issues
- Present software demonstrations/trainings, department/company training sessions, present at project meetings
- Performs all duties in accordance with SOPs, government regulations, guidelines and industry standards.
- May require some travel
- Perform other duties as assigned
Qualifications:
Minimum Required:
- Minimum 8 years’ experience
- Bachelors and/or a combination of related experience
- Professional working proficiency in English required
Other Required:
- Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.
- Able to handle a variety of clinical research tasks.
- Excellent organizational and communication skills
- Professional use of the English language; both written and oral.
- Experience in Object Oriented Programming (C#, C++, VBS, etc.…),
- Understanding of CDISC standards (CDASH, SDTM, ADaM, etc.)
- Experience in clinical database management system development.
- Experience in a clinical, scientific or healthcare discipline.
- Proficiency in more than one CDMS system to include building forms, edit checks and complex rule development. Awareness of CRF standards and input to maintenance of standards library. Ability to troubleshoot and support peers with technical issues and build solutions.Broad knowledge of drug, device and/or biologic development and effective data management practices
- Strong leadership and interpersonal skills
Preferred:
- Experience in a clinical, scientific or healthcare discipline and multiple therapeutic area experience, preferably Oncology
- Experience in utilizing various Database Programming systems
Skills:
Competencies:
- Ability to work independently, manage time and create plans to achieve project revenue and business goals
- Ability to work effectively with minimal direction; must be a self-motivated and self-directed individual who enjoys a challenging and dynamic work environment
- Team player willing to collaborate and share knowledge
- Highly organized
- Effective communication, interpersonal and negotiation skills
- Excellent organization and prioritization skills
- Exceptional customer service orientation and proven track record of successful client relationship management
- Conducts formal presentations to a wide variety of audiences including colleagues and clients with a high level of proficiency
#LI-AG2 #LI-REMOTE
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Company Description
At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale.
We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care.
We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network.
For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.
Brief Overview
As a Staff Site Reliability Engineer (P4), you will define and elevate the reliability standards across the platform. This role goes beyond owning individual services — you will establish the patterns, practices, and tooling that enable all teams to build and operate reliable systems at scale.
You will operate across team boundaries, identifying systemic reliability risks and designing cross-cutting solutions that improve the overall health of the platform. Acting as a bridge between service-level reliability and organizational maturity, you will help ensure reliability becomes a built-in property of the system rather than a reactive effort.
This role combines deep technical expertise with strong leadership and influence. You will mentor senior engineers, guide architectural decisions, and promote a culture of proactive reliability, observability, and operational excellence across the organization.
Core Responsibilities
- Define and evolve reliability standards, patterns, and tooling adopted across the platform.
- Own the reliability posture for critical service domains and drive architectural reviews to ensure reliability, operability, and recovery are first-class concerns.
- Design and implement cross-cutting reliability mechanisms such as circuit breakers, retry policies, graceful degradation, and load shedding.
- Establish and maintain scalable SLO frameworks that teams can adopt with minimal friction.
- Lead complex, multi-service incident response as an incident commander and drive high-quality postmortems focused on systemic improvements.
- Identify recurring incident patterns and implement structural solutions to prevent future failures.
- Improve incident response processes, tooling, escalation paths, and communication practices.
- Design and drive observability strategies across services, including metrics, logs, traces, and alerting systems.
- Ensure alerting is actionable and aligned with SLOs, and build shared dashboards and runbooks to reduce time to resolution.
- Collaborate with Platform Engineering to strengthen infrastructure reliability across Kubernetes (EKS), networking, and data systems.
- Contribute to infrastructure as code for reliability-critical components and validate disaster recovery, backup, and restore strategies.
- Drive chaos engineering practices and ensure deployment pipelines include reliability safeguards such as health checks, canary releases, and rollback automation.
- Lead capacity planning and performance optimization efforts across services and shared infrastructure.
- Identify bottlenecks and failure risks across distributed systems and design solutions that improve resilience and recovery.
- Mentor engineers through design reviews, incident leadership, and knowledge sharing.
- Promote best practices, improve operational maturity across teams, and influence engineering culture toward proactive reliability investments.
- Represent reliability concerns in cross-functional planning and contribute to long-term platform strategy.
Qualifications
- 8+ years of experience in Site Reliability Engineering, infrastructure, or production engineering roles.
- Strong experience operating and improving large-scale production systems in AWS environments.
- Deep expertise in Kubernetes (preferably EKS), including networking, scheduling, and observability.
- Hands-on experience with Infrastructure as Code tools such as Terraform or CDKTF.
- Advanced understanding of distributed systems, networking, and failure modes.
- Experience designing and managing observability stacks (e.g., Prometheus, Grafana, OpenSearch, OpenTelemetry).
- Proven experience leading incident response for complex, multi-service production environments.
- Demonstrated ability to drive systemic reliability improvements across teams and platforms.
- Strong written communication skills, including experience creating postmortems, design documents, runbooks, and architectural proposals.
- Experience with service mesh technologies (e.g., Istio) and mTLS is a plus.
- Familiarity with GitOps workflows (e.g., ArgoCD, Flux) is a plus.
- Experience working in compliance-driven environments (e.g., HIPAA, SOC2, FedRAMP) is preferred.
- Exposure to chaos engineering practices and cost-aware infrastructure design (FinOps) is a plus.
Do Well. Live Well. At Amwell.
Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.
Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.
We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.
Working at Amwell:
Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.
Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.
Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community!
Benefits
Additional Benefits
- Medical Plan Coverage provided by Colmédica
- Plan Coverage provided by Pan American
- Hybrid Allowance
- Additional Paid Time Off
- Maternity Leave 18 weeks
- Parental/Paternity Leave 2 mandatory weeks + 4 weeks
- Mental Health and Resiliency
- Virtual Second Opinion with the Cleveland Clinic Coverage
- LinkedIn Learning
- Rewards and Recognition
- Service Anniversaries
- Annual Bonus
- Referral Program
- Amwell tuition reimbursement benefit
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Privacy Notice
Ready to apply?
Apply to Amwell
Salesforce Engineer
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Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Key Responsibilities:
- Design and development of Salesforce solutions, ensuring they meet business requirements and technical standards.
- Collaborate with stakeholders to gather and analyze requirements for Salesforce implementations.
- Architect and build scalable, high-performing solutions using Salesforce technologies (Apex, Visualforce, Lightning, etc.).
- Perform integration of Salesforce with other internal and external systems.
- Develop and maintain Salesforce architecture, design documentation and solutions allow for high performance and reliability.
- Assist with enhancing platform efficiency, including user experience improvements, performance optimization, and system upgrades.
- Follow coding standards and best practices across the team, including code reviews and ensuring efficient, reusable, and scalable code.
- Follow Salesforce development lifecycle tools and processes, such as DevOps, CI/CD, version control, and automated testing
- Customize Salesforce solutions using point-and-click tools as well as programmatic development (Apex, Triggers, SOQL).
- Configure standard and custom objects, fields, workflows, validation rules, and approval processes.
- Troubleshoot and resolve Salesforce-related issues, providing timely support to internal teams.
- Stay up to date with Salesforce releases, features, and best practices to drive continuous improvement in the organization’s Salesforce environment.
Qualifications:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- 3+ years of experience in Salesforce development, customization & implementation including Apex, Visualforce, Lightning, LWC, SOQL, SOSL, Triggers, & Flows.
- Experience with Salesforce technologies, including Apex, Visualforce, Lightning Components, and Salesforce APIs.
- Experience with SOAP and REST web services.
- Experience working with Salesforce Sales Cloud, Service Cloud, & CPQ Cloud.
- Understanding of Salesforce architecture and best practices.
- Experience on Salesforce projects, architecture design, and system integrations.
- Experience with Salesforce integration tools and middleware platforms.
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Preferred Qualifications:
- Additional Certifications Considered:
- Salesforce Java Script Developer I,
- Salesforce CPQ, Sales, or Service
- Salesforce Platform Developer I
- Experience with agile methodologies and project management tools like Jira.
- Experience with DevOps practices and CI/CD pipelines.
- Familiarity with data integration and ETL tools.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Ready to apply?
Apply to Kaseya Careers
Location Details: Colombia, remote
At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely
This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings
Join our team
Want to build Android apps that directly impact how small businesses run their day-to-day operations? Our team owns a suite of 12+ Point of Sale apps — including examples like Register, Invoices, Catalog, and Transactions — that help merchants manage sales, serve customers, and grow their businesses. These apps run on dedicated POS devices and are used in real-world retail environments around the world. If you're passionate about solving meaningful problems at scale with reliable, high-performance software, come help us shape the future of in-person commerce.
What you'll get to do...
We are seeking skilled Android Engineers to join our growing Point of Sale team. In this role, you will help build and improve the suite of Android apps that enable merchants to run their businesses — from processing transactions to managing catalogs, inventory and invoices. Your contributions will directly support small businesses around the world, with a focus on building reliable, high-quality software for dedicated POS devices.
- Lead feature design and implementation in Kotlin, ensuring alignment with technical architecture and long-term product goals
- Drive technical discussions and provide architectural insights, influencing design decisions and mentoring teammates through thoughtful code reviews
- Deliver high-quality, maintainable code, improve standards, tooling, and proactively resolve complex issues to enhance app stability
- Collaborate with Product, Design, QA, and cross-functional teams to refine requirements, anticipate edge cases, and ensure performance, reliability, and scalability
- Contribute to team processes and culture, actively participating in sprint ceremonies and advocating for continuous improvement
Your experience should include...
- 3+ years of experience developing Android applications using Kotlin and/or Java
- Solid understanding of Android fundamentals, including activity/fragment lifecycle, view binding and component architecture
- Familiarity with modern Android development tools and libraries (e.g., Jetpack, Coroutines, Room, Retrofit, etc.)
- Experience working with RESTful APIs and handling network operations
- Version control using Git and collaborative workflows (e.g., pull requests, code reviews)
You might also have...
- Familiarity with CI/CD pipelines for Android apps
- Experience with analytics and monitoring tools (e.g., Firebase, Crashlytics)
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences, and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion, and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report, which can be found on our Diversity Careers page
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies
Ready to apply?
Apply to GoDaddy
Location Details: Colombia, remote
At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely.
This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.
Join Our Team
Join GoDaddy’s Global Brand Team and help bring influencer and talent partnerships to life. In this role, you’ll support the execution of influencer marketing strategies, manage campaign coordination from start to finish, and build strong relationships with influencers and customer talent featured in marketing materials. You’ll work closely with cross-functional teams to deliver impactful campaigns across major social platforms.
What you'll get to do...
- Implement influencer marketing campaigns end-to-end, from research, outreach, and contracting through content review, posting coordination, and reporting.
- Partner closely with cross‑functional teams (Brand, Media, PR, Social, Legal, Business Affairs) to ensure seamless and compliant campaign execution.
- Identify, vet, and manage influencer and customer talent relationships to support both short‑term campaigns and long‑term partnerships.
- Develop influencer briefs, manage internal review processes, track live content, and keep stakeholders informed on campaign status and timelines.
- Support campaign reporting and optimization by delivering insights, takeaways, and actionable advice while staying current on influencer and platform trends.
Your experience should include...
- 2+ years of hands-on experience managing and accomplishing influencer marketing campaigns.
- Proven experience running influencer campaigns across major platforms, including TikTok, Instagram, and YouTube, with strong knowledge of Meta and X.
- Strong ability to manage multiple stakeholders and effectively “manage up” to Senior Manager and Director levels.
- Excellent verbal and written communication skills, with fluency in English, and the ability to work independently in a fast-paced environment.
- High attention to detail, strong technical proficiency, and comfort learning new tools while maintaining quality and executional difficulty.
You might also have...
- Creative advertising agency experience.
- Experience with Aspire and/or other similar talent self-service tools.
- Experience activating global talent campaigns.
- Strong familiarity with influencer landscape trends and protocols.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits, including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunities more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences, and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion, and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report, which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.
Ready to apply?
Apply to GoDaddy
Customer Support Specialist - Trilingual (Remote - Colombia)
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Trilingual Customer Support Specialist
*Your CV must be submitted in English in order to be considered*
*Must be fluent in Portuguese, English & Spanish - *ADVANCED PORTUGUESE FLUENCY IS ABSOLUTELY REQUIRED as you will be supporting Portuguese-speaking customers in this position*
*Must have a stable internet connection*
As a Customer Support Specialist, you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help them build familiarity with, and effectively use, a variety of tools within HubSpot. You will strive to deliver a human centered, helpful and consultative Support experience through creative problem-solving, thoughtful communication & tailored solution design that solves roadblocks and puts customers back on track to achieving their key business outcomes.
In this role, you will:
- Communicate with customers via phone, live chat, and e-mail, to effectively resolve issues, adapting to fluctuations in the volume of incoming inquiries
- Apply troubleshooting frameworks to test, recreate, and investigate technical queries to remove barriers and help customers get back on track as quickly as possible.
- Identify and diagnose software issues to fix and improve the product experience for our customers
- Utilize the full potential of internal resources and tools to learn and adapt to a growing product and a fast-changing industry.
- Apply business acumen in customer interactions to proactively identify opportunities to grow their business, through the usage of our software, and convert those opportunities into leads for Sales
- Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, working with customers with their overall HubSpot experience in mind that grow their businesses better.
- Collaborate within HubSpot (with teams such as Customer Success and Product) to retain and grow customers on our platform
- Be a role model and a trusted advisor by showcasing HubSpot values and a customer centric approach in every customer interaction.
We are looking for people who:
- Are fluent in Portuguese, English & Spanish - *ADVANCED PORTUGUESE FLUENCY IS ABSOLUTELY REQUIRED as you will be supporting Portuguese-speaking customers in this position*.
- Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
- Are performance oriented and demonstrate a strong customer first mentality by providing high quality service to a consistent number of customers daily
- Thrive in a dynamic and collaborative environment and are comfortable with change, ambiguity, working autonomously and using good judgment to make decisions that solve for the customer.
- Are seeking to receive regular feedback and coaching to help you develop competencies relevant to make you successful in the role
- Are able to understand and utilize documented knowledge, as well as utilize current and emerging technologies to provide best in class support.
- Are motivated by building technical skills, and acquiring in-depth knowledge about our product and related technical concepts
- Embody our HEART values and add to our company culture
- Work varied weekday shifts from 7:00 am to 8:00pm Colombian time, with possible weekends shifts. Overtime and holiday shifts are optional, and shift subject to change based on business need.
What onboarding/this job looks like:
- First 5 days: Get to know HubSpot as a company, working environment, and tool. Set up your accounts and learn all about your new workplace.
- 30 days: Learn the ins and outs of how the support team operates. Take practice and real customer cases, and sharpen the point on your troubleshooting. Get to know your teammates and team leads.
- 90 days: Deepen your expertise and learn about our various channels of communication.
- 180 days and beyond: You’re ready to fly on your own. You still have plenty of support but your independence will be shining.
Skills and Experience:
- Motivated by customer-facing interaction. You have a chance to talk to people who are very excited about working with HubSpot tools, and it can be very rewarding to team up with them.
- A curiosity for technical deep-diving and troubleshooting. We don’t always have the answers right away, so you need to enjoy discovering them!
- Solid communication and writing skills. We need to be quick, clear, concise, and friendly. We want to get our customers back to work in a jiffy, and have a good time doing it.
- Time management and organization. There are lots of moving parts and it is important to pay attention to the right ones at the right time.
- A desire to learn and grow. Constant change and growth are the only thing you can count on in this industry. This is exciting if you are open to it.
- An interest in, or understanding of, basic Internet and information technology. You don’t need to be a master of coding web applications, but the more you understand, the simpler it will be to determine outcomes for our customers. You’ll be using online tools all day long, so familiarity with Google Suite, JIRA, Chrome developer tools, and others would be nice to have, but not necessary. We’ll teach you all you need to know!
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Ready to apply?
Apply to HubSpot
Software Engineer, iOS Core Product - Bogotá, Colombia
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
- Opportunity to lead key engineering and product decisions
- Actively shipping production code for the Speechify iOS app
- Work within a dedicated product team
- Participate in product discussions to shape the product roadmap
- Maintain and enhance the existing complex app architecture
An Ideal Candidate Should Have
- Experience. You've worked on products that scaled to a large user base
- Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
- Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
- Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
- Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
- Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
- Technical skills. Swift, SwiftUI
Technical Requirements:
- Swift Programming Language
- SwiftUI experience
- Experience in Multithreading Programming
- Working with CI/CD infrastructure
- Experience with Fastlane
- SOLID principles, the ability to write every single class according to SOLID
- Experience with Git and understanding of different Git strategies
What We offer:
- A fast-growing environment where you can help shape the company and product
- An entrepreneurial crew that supports risk, intuition, and hustle
- The opportunity to make a big impact in a transformative industry
- A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
- Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
- Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
- Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Senior Software Engineer, Windows/Desktop Applications - Bogotá, Colombia
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies
- Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++.
- Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
- Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
- Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
- Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases.
- Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions.
Required:
- 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
- Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
- Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
- Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
- Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
- Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
- Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
- A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.
Preferred / Bonus:
- Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
- Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
- Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
- Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
- Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
- Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.
What we offer
- A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
- A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
- Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
- Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
- A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Tech Lead, Android Core Product - Bogotá, Colombia
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
- Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
- Shape the future of our Android team
- Own, maintain and improve reliability metrics for key features
- Participate in discussions across different teams - Product, Design, Engineering
- Review pull requests, and support other teammates
- Handle critical issues or cope with unexpected challenges
- Take ownership of feature releases and provide nightly builds for the QA team
An Ideal Candidate Should Have
- 5+ years of software engineering experience
- Familiarity with Android components
- Experience building or contributing to at least one Android app
- Product design intuition and user empathy
- Drive to push the boundaries of Android UI/UX
- Understanding of the importance of tests and how to approach writing tests
- Self-drive to improve the app and codebase above and beyond what's outlined in the spec
- Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
- Excellent communication skills
- User oriented problem solving approach
- Driven with continuous feedback from leaders
Bonus:
- Experience building, maintaining, or otherwise contributing to open source projects in Android
- Experience with iOS, Web or NodeJS
Technologies we use:
- Kotlin
- Kotlin Coroutines
- Kotlin Flow
- Jetpack Navigation
- Dagger 2
- Room
- Custom Views, Canvas & Paint
- Jetpack Compose
- JUnit
What We offer:
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Data Engineer Manager, GOC
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Data Engineer Manager who will:
- Collaborate closely with a team of data engineers, developers, and UX designers to create and optimize data pipelines and workflows supporting media performance reporting.
- Manage the design, build, and maintenance phases of client reporting projects.
- Work with Business Intelligence/Data Operations to define and document comprehensive reporting and visualization requirements.
- Ensure high data quality and provide ongoing support and maintenance for existing data workspaces.
- Deploy new client teams to cloud data solutions, offering guidance and support throughout the onboarding process.
- Define clear QA guidelines and automate current QA processes to enhance efficiency.
- With the support of the Associate Director, develop innovative tools, processes, and best practices to achieve workflow efficiencies and drive value for both client teams and clients.
- Act as the subject matter expert for all questions and projects related to data quality, BI tools, and business rules, ensuring that best practices are consistently followed across all initiatives.
- Facilitate effective communication and ensure task progression through regular status meetings and working sessions; proactively identify and resolve project roadblocks and issues.
- Efficiently track and manage a high volume of tasks across multiple stakeholders and projects.
- Build positive and collaborative relationships with internal teams, effectively communicating roles, responsibilities, and expectations.
Skills and Experience
If this opportunity looks right for you, we are looking for candidates who have:
Education & Experience:
- Bachelor's or advanced degree in Statistics, Economics, Business, Mathematics, Computer Science, or a related scientific field is preferred.
- Minimum of 4-6 years of experience in data governance processes within a data warehousing, ETL, and business intelligence environment.
- Experience with the full development life cycle of an application or reporting solution – from design through testing and deployment.
- Experience in a media environment (digital investment, analytics, or ad operations) is preferred; an understanding of the media landscape is beneficial.
- Experience and understanding of processes across multiple media channels (digital, search, social, offline, etc.) and handling diverse datasets (paid media, owned, etc.).
Technical Skills:
- Advanced knowledge of databases and data warehouses is crucial, including SQL (most important), MySQL, PostgreSQL, Redshift, Snowflake, etc.
- Advanced knowledge of one or more programming languages is essential, with Python being highly valued.
- Strong knowledge of cloud platforms such as Microsoft Azure, GCP, or AWS (familiarity with any major cloud provider is key).
- Knowledge of data engineering platforms such as Databricks.
- Familiarity with project/product management tools like Jira, Confluence, Smartsheets, Azure DevOps/VSTS.
- Familiarity with business intelligence tools such as Tableau, PowerBI, etc.
- Experience with advertising campaign management/buying platforms (e.g., Sizmek, GCM, Flashtalking, Moat, DV, IAS, Mediaocean, Media Tools, Nielsen, ComScore, Facebook, Twitter, Pinterest, Snapchat, 4C, Brand Networks, YouTube, Google Ads, Bing, Kenshoo, SA360, DV360, Google Analytics, Adobe Analytics) is highly beneficial.
Soft Skills:
- Demonstrates strong attention to detail.
- Excellent verbal and written communication skills.
- Exceptional organizational skills, multi-tasking capabilities, and detail-oriented approach.
- Ability to foster collaborative relationships with other cross-functional teams.
- Ability to manage and prioritize competing projects and deliverables effectively.
- Proactive in elevating and resolving project roadblocks and issues.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances.
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaAbout Zone & Co:
Zone & Co is on a mission to empower finance professionals to drive strategic growth through seamless, intelligent operations. We build cloud-native software solutions on Oracle NetSuite, automating complex financial processes like billing, accounts payable, reporting, and reconciliation. Our vision is to unlock the full strategic potential of finance by infusing the ERP with the intelligence and automation needed for truly transformative operations. Join our rapidly growing team as we redefine financial efficiency for scaling businesses worldwide.
The Role: We are seeking a meticulous and proactive Security and Privacy Compliance Analyst to help safeguard our organization and our customers' data. Reporting directly to the Director of IT, Security and Compliance, you will play a critical role in maturing our governance, risk, and compliance (GRC) programs. In this position, you will bridge the gap between technical security controls and regulatory requirements, ensuring that Zone & Co's rapidly expanding suite of financial software maintains the highest standards of data protection and privacy.
This role requires a strong foundational knowledge of major security frameworks and privacy regulations, a keen eye for detail in auditing internal processes, and the ability to clearly communicate compliance postures to both internal engineering teams and enterprise customers.
Essential Job Functions:
- Compliance Framework Governance: Lead the management and continuous scaling of Zone & Co’s core security compliance frameworks, specifically SOC 2 Type II and ISO 27001.
- Privacy Operations Leadership: Govern global data privacy operations to ensure strict, ongoing alignment with GDPR, CCPA/CPRA, and other emerging data protection laws.
- Customer Trust & Revenue Enablement: Serve as the primary security liaison for enterprise customers, directly supporting the sales cycle by demonstrating and communicating a robust, mature security posture.
- Risk & Audit Management: Manage the organization's internal audit program and oversee the third-party vendor risk lifecycle to proactively identify and mitigate vulnerabilities.
Responsibilities, Duties, and Tasks:
- Audit Coordination: Coordinate evidence collection, manage project timelines, and partner directly with external auditors during annual compliance assessments.
- Privacy Assessments: Conduct Data Privacy Impact Assessments (DPIAs) for new products and process Data Subject Access Requests (DSARs) within mandated SLAs.
- Questionnaires & Trust Center: Accurately and efficiently complete incoming vendor security questionnaires from prospects and maintain up-to-date documentation in our customer-facing Trust Center.
- Internal Control Testing: Design and execute internal audits to test whether technical and administrative controls are operating effectively. Track control gaps and drive engineering/IT remediation efforts.
- Vendor Risk Reviews: Evaluate the security and privacy postures of prospective and existing third-party vendors and sub-processors through comprehensive risk assessments.
- Policy & Training Development: Draft, update, and publish internal security policies, standard operating procedures (SOPs), and incident response plans. Develop and administer engaging company-wide security and privacy awareness training.
What You'll Bring (Qualifications and Experience):
- Experience: 3+ years of direct experience in IT Audit, Information Security, Privacy Operations, or GRC (Governance, Risk, and Compliance), preferably within a B2B SaaS, FinTech, or cloud technology environment.
- Deep Domain Expertise: Hands-on experience working with established compliance frameworks (SOC 2, ISO 27001) and navigating global privacy legislation (GDPR, CCPA).
- SaaS/Cloud Acumen: A solid understanding of cloud computing architectures (AWS, Azure, GCP) and enterprise software environments. Familiarity with ERP systems (like NetSuite) is a strong plus.
- Analytical & Problem-Solving Skills: Proven ability to translate complex regulatory requirements into actionable, practical controls for IT and engineering teams without stifling innovation.
- Exceptional Communication: Outstanding written and verbal communication skills. You must be able to write clear policies, translate technical risks for business leaders, and confidently answer complex customer security questions.
- Education & Certifications: Bachelor’s degree in Information Systems, Cybersecurity, Business, or a related field. Relevant industry certifications such as CISA, CISM, CIPP/E, CIPP/US, or Security+ are highly preferred.
Benefits
At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.
Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.
Ready to apply?
Apply to Zone & Co