At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!

We’re looking for a part-time, contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!

What you'll do:

• Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
• Conduct client sessions using video, audio, and live messaging services
• Respond to asynchronous client messages each week, in a timely manner
• Complete your required clinical documentation after each client session

About you

• Current license to practice independently without supervision in the state of California
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Professional Clinical Counselor (LPCC)
• Individual professional malpractice liability insurance policy
• Individual NPI number
• Comfortable learning new online tools and technology 
• Reliable internet connection and video-capable device

Perks

• Clients Ready for You: Talkspace provides new client referrals
• Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
• No Membership Fees: No provider fees
• Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
• Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
• Fully Paid Training: Master the Talkspace platform before your first session
• Clinical Support: Provider Support and IT teams available for any technical or platform related questions
• Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
• Health Perks: Access Stride Health to support your health and financial well-being

Compensation

• $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
• Additional compensation for asynchronous messaging
• Earn a new client engagement bonus, varying by plan type

Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.

Why Talkspace

Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. 

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. 

All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

This position offers competitive pay, generous benefits and a supportive work environment.

We are seeking a Pediatric Social Worker who will be a member of the interdisciplinary team for providing supportive services to help meet patient/family social, emotional and financial needs related to the impact of a life-limiting illness, loss, and grief.

Schedule:

3 days per week; Monday - Wednesday; 8:30am - 5:00pm

Location:

Sonoma & Napa Counties

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

• Assess patient/family social and emotional factors to determine ability to cope with terminal illness and death
• Assess family/caregiver capacity to participate in providing care to patient and assist with resources
• Provide individual and family counseling to patient/families in all psychosocial aspects of end-of-life care
• Provide age and developmentally appropriate assessment of and support to siblings as indicated

Education/Experience:

• Master’s degree in social work from a school accredited by the Council on Social Work Education or Masters Degree in mental health discipline
• Minimum one-year’s social work experience in a health care setting
• One year’s social work experience with pediatric patients and families preferred

Certificates, Licenses, Registrations:

• Pediatric ELNEC certification required within the first year

Pay Range:
$46.60 - $58.30 hourly 

About the Role

Enterprise Access is the authentication and authorization backbone of the Okta Identity Cloud. Every login, every policy evaluation, every federation flow runs through this pillar. The products MFA, SSO, Authentication Policies, Authenticators, Federations (SAML/OIDC/OAuth), XAA Protocol, Customer Identity, Identity Verification, Frontline Worker Authentication, and OIE Upgrade paths,  serve billions of monthly authentications across thousands of customers. This PM Director will own the authentication protocols and policies that enable human and non-human identities to authenticate, delegate authority, and interact securely with enterprise resources.

You will run Enterprise Access day-to-day: setting roadmap, driving execution, managing a team of 5-7 PMs, and serving as the primary PM voice for this pillar in quarterly planning, cross-pillar coordination, and customer engagements. Success in this role requires a strong ability to understand customer requirements, a deep empathy for user experience, and the ability to strategically prioritize what’s most important while managing requests from multiple teams at Okta.

Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

What You'll Do

Roadmap and Strategy

• Define and drive the Enterprise Access product strategy and roadmap. Translate customer needs, competitive dynamics, and platform capabilities into clear priorities.
• Own the identity authentication roadmap including backchannel authentication, machine delegation, and protocol unification in partnership with Okta's AI product pillar.
• Make data-backed prioritization decisions across competing demands: AI identity commitments, named-account customer obligations, revenue-driving upgrade paths, and long-term platform investments.
• Evangelize your vision to engineering, design, field teams, and customers.

Execution and Delivery

• Ship products that drive measurable adoption and revenue outcomes. Own quarterly delivery commitments across multiple engineering groups.
• Collaborate with architecture, engineering, and design to build platform-first experiences at scale.
• Partner with the data team to define product usage metrics and tie them to business outcomes.
• Prioritize rigorously. This portfolio has more demand than capacity. Saying no clearly is as important as saying yes.

Customer Engagement

• Engage directly with strategic and Fortune 500 accounts to understand authentication and identity requirements.
• Partner with field teams to translate customer needs into product priorities. Support critical deals with technical depth and roadmap credibility.
• Incorporate beta feedback into product direction. Stay close to customers during early access programs.
• Collaborate with product marketing on positioning, messaging, and go-to-market for new launches.
• Inform pricing and packaging decisions based on domain expertise and market analysis.

Team Leadership

• Manage a team of 5-7 product managers across authentication, policies, federations, customer identity, identity verification, and frontline access.
• Drive a high-performance culture with clear expectations, timely feedback, and genuine investment in career growth.
• Build a strong bench of leaders. Identify and develop future leaders within the team.
• Own performance reviews, compensation assessments, and career conversations.
• Develop a long-term people plan aligned with the product strategy.

What Success Looks Like (First 6 Months)

• Own and deliver roadmap commitments across authentication, policies, and federation.
• Be the primary PM voice for Enterprise Access in quarterly planning reviews and leadership forums.
• Build trusted partnerships with engineering leads across the authentication and access platform teams.
• Have a clear point of view on the next fiscal year's Enterprise Access strategy and where the portfolio should invest.

Required Qualifications

• 8+ years of product management experience, with 3+ years managing PM teams.
• Experience leading authentication, authorization, or access management products at enterprise scale.
• Strong technical foundation, you can engage in protocol-level discussions (OAuth, OIDC, SAML, FIDO2) and make informed technical tradeoff decisions.
• Track record of shipping products that drove measurable business outcomes (adoption, revenue, retention).
• Experience prioritizing across competing demands, customer commitments, platform investments, revenue targets,  with incomplete information.
• Proven ability to manage and develop PMs at multiple levels (PM through Group PM).
• Excellent communication skills across technical and executive audiences. You write clearly and present with confidence.
• Strong cross-functional leadership. You build trust with engineering, design, field, and marketing partners.

Preferred Qualifications

• Experience with identity and access management (IAM) platforms or security products.
• Familiarity with AI agent authentication, delegation protocols, or machine identity.
• Experience with phishing-resistant authentication (FIDO2, passkeys, certificate-based auth).
• Familiarity with identity verification and proofing workflows.
• Experience with multi-tenant SaaS platforms at scale.
• Advanced degree in a technical or business field.

#LI-MM

#LI-Hybrid
P11962_3367753

The Technology, Data, and Intelligence Team
Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work.

The Senior Product Analyst - Workday Expense Opportunity
Reporting to the Director of Finance Technology, this role will serve as the Workday subject matter expert for the Expense module and help drive day-to-day support and long-term enhancements across Workday Finance. You will lead configuration and continuous improvement, partner with stakeholders to solve pain points, and ensure scalable, accurate, and well-tested solutions as Workday evolves.

What you’ll be doing

• Serve as the Workday SME for the Expense module, providing day-to-day support, troubleshooting, and resolving issues
• Configure and maintain Workday Expense, including business processes, security, data flows, and administrative tasks
• Lead design, testing, and deployment of Expense solutions using Workday best practices
• Partner with business stakeholders and COEs to gather requirements, improve processes, and drive adoption
• Build and maintain reports and dashboards to support domestic and international finance operations
• Support Workday releases and upgrades by evaluating new functionality, coordinating testing, and implementing enhancements
• Create and maintain clear end-to-end business requirements and provide functional design leadership
• Deliver hands-on training and contribute to internal enablement across cross-functional teams

What you’ll bring to the role

• 5+ years of Workday Product Analyst experience with 3+ years of hands-on Workday Expense configuration and support
• Deep expertise in Workday Expense configuration, including Business Process Configuration, Security Administration, and EIBs
• Proven functional knowledge of the Expense module, including delivered functionality and report utilization
• Strong testing experience across unit, regression, UAT, and pre-launch validation for new features and enhancements
• Experience balancing day-to-day system support with longer-term enhancement projects and related integrations
• Hands-on experience building and optimizing custom reports and dashboards in Workday or similar SaaS/enterprise platforms
• Strong analytical, communication, and stakeholder management skills in fast-paced, cross-functional environments
• Experience using Agile workflows and tools such as ServiceNow and Jira

And extra credit if you have experience in any of the following!

• Workday Studio, Workday Extend, and developing custom integrations
• Workday HCM experience (understanding of worker/org data and cross-module impacts)
• Experience customizing Workday Expense functionality and expanding into platforms such as Oracle Fusion Cloud or SAP
• Track record of driving automation and process optimization through workflow enhancements and reporting insights

#Ll-MC1

#Hybrid

#PID6607-3341168

ABOUT THE TEAM

Anduril’s Facilities team is seeking a Facilities Manager to join our team. The Facilities Operations team is responsible for maintaining and optimizing the facility to ensure operational continuity, safety, and efficiency and reports through the regional manager of Facilities. Duties include running routine safety inspections, partnering with contractors, planning maintenance work, and maintaining records.

ABOUT THE JOB

We are looking for a Facilities Manager to join our rapidly growing team in Southern California. In this role, you will be responsible for the entirety of the building both interior and exterior. You will also collaborate with various internal stake holders on projects and production requirements that will affect building infrastructure. This will require a thorough knowledge of mechanical, electrical, and plumbing systems. You will also need to be familiar with the entire construction cycle and asset life-cycle. If you are someone who is extremely organized, high multi-tasker, and can communicate with technicians to executives then this role is for you.

WHAT YOU’LL DO

• Manage the day-to-day operations in our industrial spaces consisting of office, production, manufacturing, and test support.
• Scope mechanical, electrical, and plumbing (MEP) work as the space evolves and changes.
• Project manage capital improvement projects. From pre-construction, budgeting, execution, to customer handover, you own it end to end.
• Collaborate with equipment owners on future equipment moves and planning that is inclusive of the space, ensuring the utilities are in place and the workflow is efficient for all.
• You will be responsible for the preventative and corrective maintenance program for your sites and ensure those programs are aligned to ensure reliability and uptime
• Develop and maintain facilities SOPs and documentation
• Manage, couch, and develop any facilities staff you are assigned
• Collaborate tightly with the Environmental Health and Safety team to ensure our sites are safe and compliant.
• Maintain fire suppression, HVAC, plumbing, water tanks, emergency generators, and other general mechanical and infrastructure repairs that support our spaces.
• Assist the Workplace Manager as required to ensure our facilities operate seamlessly.
• Help to set the culture of the company by working with the senior leadership to create a can-do, customer focused working environment and present a professional image.

REQUIRED QUALIFICATIONS

• 5+ years of related experience supporting managing day-to-day operations and projects for the aerospace, defense, automotive or other types of manufacturing facilities.
• Demonstrated experience managing people and vendors.
• Strong knowledge of Asset Life Cycle and budgeting.
• You have technical training in plant engineering or maintenance, or comparable professional experience.
• Proficient in CMMS and ERM software.
• You have managed the budgets for preventative and corrective maintenance programs.
• You are knowledgeable and experienced with operating and maintaining forklifts, aerial man lifts. gantry and overhead cranes and hoists.
• Strong knowledge of engineering concepts, including electrical, hydraulic and mechanical systems. Certified Facility Manager credentials is a plus.
• You are knowledgeable and experienced in management of EHS in a facility.
• You have strong organizational and time management skills.
• The ability to initiate, plan and manage projects; the ability to identify issues, analyze and interpret data and develop solutions to a wide range of complex issues.
• You're an independent worker who can work with ambiguity and drive to outcomes with minimal oversight.
• You have a strong attention to detail and an attitude of 100% compliance with all company and regulatory requirements.
• Ability and willingness to handle emergencies outside of normal working hours.
• Physical capability to lift and move objects weighing up to 50 lbs.
• Knowledge of OSHA and environmental regulations, applicable building codes, NFPA, and NEC
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS

• Certified Facility Manager
• You have a thorough understanding of project management processes.
• You have a thorough understanding of the construction management processes.
• Experience supporting secure spaces
• Experience with AS9100

About The Role:
As Anduril continues to scale at an unprecedented pace, our need for a flexible, high-quality, and strategically managed workforce has become a critical priority. We are seeking a foundational leader to build our Contingent Workforce Program from the ground up. This is a "zero to one" opportunity to design, implement, and lead the entire strategy and operational engine for how we engage non-employee talent across the company.

You will be the architect and single-threaded owner of this new function. Your initial and most urgent focus will be on creating a streamlined, efficient Contract-to-Hire (C2H) program for our rapidly growing Production & Manufacturing facilities. From there, you will expand the program's scope to encompass all contingent labor globally, ensuring we have the right policies, processes, and partners to support Anduril’s dynamic talent needs.

This high-visibility role requires a player-coach who can develop a long-term global strategy while simultaneously rolling up their sleeves to build the initial processes, manage key vendor relationships, and solve our most immediate challenges.

What You'll Do:

• Strategy & Program Design (The Architect):
• Design and build Anduril’s comprehensive Contingent Workforce Program from the ground up, establishing the vision, policies, and governance for how we engage contractors, freelancers, and temporary staff.
• Develop a strategic framework that defines when, why, and how different parts of the business should leverage contingent workers versus full-time employees.
• Establish clear guidelines and playbooks to manage risk, ensure compliance with co-employment laws, and maintain our high bar for talent and security.
• Process & Operational Excellence (The Builder):
• Build and implement a standardized, end-to-end lifecycle process for contingent workers, from intake and sourcing to onboarding, performance management, and off-boarding.
• Immediately design and launch a scalable Contract-to-Hire (C2H) program to support the high-volume needs of our Production organization.
• Evaluate, select, and implement the necessary technology (e.g., Vendor Management System - VMS) to streamline operations, manage data, and provide clear visibility into spend and performance.
• Vendor & Performance Management (The Partner):
• Lead the strategy for our staffing agency partnerships. Consolidate and manage our vendor list, negotiate contracts, and establish service-level agreements (SLAs) and performance scorecards.
• Establish and lead quarterly business reviews (QBRs) with key partners to drive accountability and continuous improvement.
• Serve as the central point of contact for all vendor relationships, ensuring they are true partners who understand Anduril’s mission and talent bar.
• Stakeholder Partnership & Execution (The Player-Coach):
• Serve as the trusted advisor to business leaders across Production, Engineering, and G&A on all matters related to contingent staffing.
• Partner closely with Talent Acquisition, Finance, Legal, and IT to ensure seamless integration, budget alignment, and process compliance.
• In the initial build phase, act as a hands-on leader, directly managing key relationships, troubleshooting operational issues, and driving the first cohorts of the C2H program to success.

Who You Are:
You are a builder and a strategist, with a proven history of creating order from chaos and scaling programs in complex, fast-paced environments. You think in terms of systems and processes, but you understand that success comes from strong partnerships and a relentless focus on execution. You are just as comfortable presenting a five-year strategy to executives as you are negotiating a new MSA with a vendor or solving a payroll issue for a contractor.

Required Qualifications:

• 10+ years of progressive experience in Talent Acquisition, HR, or Procurement, with a minimum of 7+ years in a role specifically dedicated to building and/or leading a Contingent Workforce Program.
• Proven experience designing and implementing a contingent staffing program from the ground up (a true "zero to one" build) in a high-growth environment.
• Deep subject matter expertise in contingent workforce management, including vendor management (VMS/MSP), co-employment risk, worker classification, and global labor laws.
• Demonstrated experience managing a portfolio of staffing vendors, including contract negotiation, performance management, and consolidation.
• Strong business acumen and experience partnering with and influencing senior leadership across multiple functions (e.g., Operations, Finance, Legal).
• Exceptional program management and communication skills.

Preferred Qualifications:

• Experience building and managing high-volume Contract-to-Hire (C2H) programs, particularly for manufacturing, production, or skilled-trade environments.
• Experience in the defense, aerospace, automotive, or other hardware-intensive industries.
• Global program management experience.
• Hands-on experience with implementing and managing a Vendor Management System (VMS) like Fieldglass, Beeline, or similar.

ABOUT THE TEAM

Anduril is looking for an Environmental Health & Safety Manager (Test Sites) to join our rapidly growing team. As Environmental Health & Safety Manager, you’ll be responsible for Anduril’s safety and environmental policies, processes, and procedures primarily at our test sites and secondarily at our HQ supporting R&D. You’ll understand all federal, state, and local regulations and industry best practices, and work to improve Anduril’s processes.

ABOUT THE JOB

You’ll roll up your sleeves from day one and jump right in, both crafting plans and strategies, while also owning the tactical responsibilities of the job yourself. You’ll partner with a variety of individuals, including our Testing and Evaluation, Technical Operations, Manufacturing, and Facilities teams, working to craft cross-functional improvements to our operations. You will serve as the primary EHS resource to our Testing and Evaluation teams.

WHAT YOU’LL DO 

• Lead day-to-day EHS operations and process management at all Test Sites (Texas, California, Oregon, Washington and Nevada)
• Design and create policies for employees to follow that minimize job-related hazards in our field testing and deployment environments in concert with site leadership
• Develop and conduct safety training according to appropriate regulations
• Develop and maintain strong communication (both written and verbal) from the field back to the EHS team for futher SOPs and curriculum development
• Site compliance with federal, state, local, and landowner regulations
• Conduct safety audits at sites and build improvements
• Maintain, develop or implement site specific environmental policies which include but are not limited to:
• Hazardous and non-hazardous waste management
• Air permitting
• Spill prevention/response
• Storm water management
• Waste water
• Incident and injury response
• Coordinating with and serve as the main point of contact for local regulatory agencies

REQUIRED QUALIFICATIONS

• Bachelor’s degree and 5+ years or 8+ years of related experience in manufacturing/assembling, R&D operations is required.
• You have experience with Federal and State OSHSA regulations, and the ability to monitor and interpret new regulations.
• You understand the materials we use and implement handling policies based on regulations and best practices like range safety, laser safety, battery handling and disposal, etc.
• You have a strong attention to detail and an attitude of 100% compliance with all company and regulatory requirements.
• You are a strong independent worker who can drive outcomes with minimal oversight.
• You are skilled in developing and maintaining excellent working relationships with internal teams, customers, and business units.
• You are extremely organized, proactive, responsive, and upbeat with strong organizational skills.
• You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility.
• Advanced use of MS Word, Excel, Slack, Outlook; other productivity tools.
• 50% travel will be required (domestic)
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

Team Overview

The Security Applications & Tools (SAT) team within Lattice Platform Security builds custom software systems that detect, manage, and remediate vulnerabilities across Anduril's product ecosystem at scale. We don't just deploy scanners — we design and build distributed scanning infrastructure, policy enforcement engines, and vulnerability management platforms from the ground up. Our stack includes event-driven architectures on AWS, custom Go services, policy-as-code systems, and integrations that span CI pipelines to production environments.

Job Description

We're looking for a senior software engineer to design and build the systems that keep Anduril's software secure. This is a software engineering role first — you'll architect distributed systems, write production Go and Python, build APIs, and operate services at scale. The domain is security, but the work is building real software: custom scanning orchestration pipelines, policy engines that evaluate thousands of configurations against security rules, and data systems that track vulnerabilities across an entire product ecosystem. If you want to write code that solves hard engineering problems in the security space rather than configure off-the-shelf tools, this is the role.

Key Responsibilities

• Design and build distributed services for vulnerability scanning, policy enforcement, and remediation workflows
• Develop and extend the team's scanning orchestration platform — an event-driven architecture built on AWS (SQS, Lambda, S3, ECR) that processes scan events at org-wide scale
• Build and maintain policy-as-code systems that programmatically enforce security policy in CI/CD pipelines and deployment configurations
• Design APIs and CLIs that integrate security tooling into developer workflows without creating friction
• Develop data pipelines that aggregate, normalize, and route findings from multiple scanning engines into vulnerability management systems
• Collaborate with engineering teams across Anduril to understand their security needs and build tooling that addresses them
• Evaluate third-party security tools and build custom integrations or replacements where needed
• Participate in on-call rotation for security tooling infrastructure

Required Qualifications

• 5+ years of experience designing and developing production software systems
• Strong proficiency in Go — this is the team's primary language for backend services
• Experience building distributed systems or data pipelines (event-driven architectures, message queues, APIs, worker systems)
• Proficiency with Python for scripting, automation, and tooling
• Experience with cloud infrastructure (AWS preferred: Lambda, SQS, S3, ECR, or equivalent)
• Ability to read and understand security tool output (vulnerability reports, SBOMs, static analysis results) and build systems around it
• Strong communication skills with the ability to work across teams
• Eligible to obtain and maintain active U.S. Secret security clearance

Preferred Qualifications

• Experience with CI/CD systems (CircleCI, GitHub Actions) and building integrations for developer workflows
• Familiarity with container security concepts, SBOM generation tools (Syft), and vulnerability scanners (Trivy, Grype, Semgrep)
• Experience with Terraform and infrastructure-as-code
• Experience with policy-as-code frameworks (OPA/Rego, Conftest)
• Background in application security or product security engineering
• Experience with Kubernetes and container orchestration
• Familiarity with Nix build systems

About the Team

Anduril’s Workplace Operations team is seeking a Workplace Manager to join us. The Workplace Operations team is responsible for overseeing and maintaining the operational aspects of a work environment to ensure efficiency, productivity, and a positive work experience and reports through the Director of Facilities.

As a Workplace Manager, you will assist in developing and managing the operations of a world class facilities program. The right candidate will have strong analytical ability, exceptional communication skills, ability to build business partnerships with third party providers and ability to resolve challenging problems with minimal guidance.

About the Job

Anduril is a rapidly growing company seeking an experienced and dynamic individual to join our team as a Workplace Manager. As a key player in our organization, you will be responsible for supporting our facilities in Orange County, California focusing on internal office operation functions that contribute to the overall success of Anduril. The job can range widely in duties and responsibilities like managing vendors, owning the floor plan, and management of the facility and employee population. No two days will look alike and no task is too small, as you hold the highest bar for execution. You play a pivotal role in creating an efficient, productive, and employee-friendly work environment, contributing to the overall success of Anduril.

What You’ll Do

• Manage the day-to-day general office operations, including coordinating logistics and support across teams such as Production, R&D, Business Development, IT, and senior leadership in the southern California region.
• Collaborate with internal stakeholders to address office-related concerns and implement solutions that foster a positive and productive work environment.
• Own seating arrangements, space utilization, and onboarding logistics for new hires, ensuring alignment with current and future headcount needs.
• Manage all office maintenance and repair requests, preventative maintenance schedules, and ensuring issues are resolved swiftly.
• Manage all vendor relationships for all office-related services (e.g., cleaning services, and maintenance support).
• Plan, manage, and deliver workplace-related projects, ensuring alignment with scope, budget, and timelines.
• Coordinate internal team events and external client events, ensuring seamless execution and engagement.
• Monitor and manage office supplies and equipment, maintaining optimal stock levels to meet operational needs.
• Develop and deliver clear communication to employees about workplace updates, changes, and improvements, ensuring transparency and alignment.

Required Qualifications

• 3+ years of related experience.  Experience supporting startup or aerospace strongly preferred.
• You have strong organizational and time management skills.
• A blend of operational expertise and strategic thinking with a proven ability to solve complex workplace challenges.
• Experience using data and analytics to inform decisions and implement measurable improvements.
• Your communication skills are strong both verbally and written.
• You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility.
• You’re an independent worker who can work with ambiguity and drive to outcomes with minimal oversight.
• You have a strong attention to detail and an attitude of 100% compliance with all company and regulatory requirements.
• You have experience in multi-site management.
• You love solving complex, ambiguous, cross-functional problems in a people-centric way.
• Up to 25% travel to US offices
• Must be authorized to work in the United States

Preferred Qualifications

• Previously worked at a fast-paced tech company or rapidly growing manufacturer.
• Experience managing day-to-day operations and projects

If you are a proactive, detail-oriented individual with a passion for creating efficient and employee-friendly work environments, we invite you to apply for this exciting opportunity to contribute to the success of Anduril. Join us on our mission transforming the future of defense.

Company Overview: 

Habitat Health was founded in 2023 to deliver fully integrated health and social care to older adults on Medicare or Medicaid who wish to remain living independently in their homes and communities. The company operates its model through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with local community partners. For these older adults, Habitat Health has the opportunity to significantly improve clinical outcomes, extend lives and preserve families – whether of kin or of choice.

More than 2.2 million Americans could benefit from being enrolled in a PACE program, yet less than 5% of eligible Americans are enrolled today. Habitat Health has been designed to address challenges that have kept the PACE program subscale. The company will serve older adults in partnership with local care partners, beginning first in California with Kaiser Permanente, and then nationally.

The company is supported by Kaiser Permanente, Town Hall Ventures, and New Enterprise Associates. For more information, go to www.habitathealth.com.

At Habitat Health, we believe aging should be joyful, independent, and supported by compassionate care. We provide medical services at our centers, extend care into the home, and offer additional support like transportation and wellness programs. Our participant-facing clinical roles are at the heart of this mission.

Whether you're an experienced clinician or ready to take the next step in your career, these roles offer a unique opportunity to make a meaningful impact in the lives of older adults—every single day.

Participant-Facing Clinical Roles:

• Physical Therapist
• Occupational Therapist
• Personal Care Attendant
• Home Care Coordinator 
• Enrollment Nurse (RN)
• Registered Dietitian
• Medical Assistant
• RN Care Manager
• Master’s Level Social Worker

If you're passionate about person-centered care and want to be part of a team that values empathy, innovation, and community, we’d love to hear from you.

Our Team Member Experience: 

Here at Habitat Health, we know how important it is to have more good days. We want you to show up as your authentic self and feel supported on both good and not-so-good days. We encourage our employees to embrace their well-being practices both at Habitat and at home (in their personal lives).  

Our values-based and mission driven culture is embedded into all we do and how we designed our employee experience. We proactively seek out feedback from our teams on how we are showing up as an organization, and how we can do better.   

Our comprehensive benefits package allows for our employees to enjoy paid time off to spend with their families and community, prioritizing self-care, health and mental health. By investing in our employee's wellness, we create a climate where you can be your best, for yourself, the team and our participants. 

• Paid Time Off 

• Sick Time 

• 10 Company Holidays (inclusive of 2 floating holidays) 

• 401k with 3% match 

• Medical (Kaiser and Aetna), Dental and Vision Insurance 

• Health Savings Account with employer match 

• Flexible Spending Accounts 

• Employee Assistance Program (EAP) 

• Short and Long Term Disability 

• Voluntary Life Insurance 
• 12 weeks paid parental leave for birthing and non-birthing parents 

Vaccination Policy, including COVID-19 

At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or a declination form with masking while in participant locations as a safe as an essential requirement of this role.  Requests for reasonable accommodations due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. 

Our Commitment to Diversity, Equity, and Inclusion: 

Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. 

Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law.  Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at careers@habitathealth.com. 

Beware of Scams and Fraud 

Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/. 

The Opportunity 

We are looking for a Behavioral Health Care Manager (BHCM) to join Akido’s Enhanced Care Management (ECM) team serving IEHP members across the Inland Empire. This is a meaningful opportunity for someone with a behavioral health background who is passionate about meeting people where they are—literally and figuratively—and wants to make a real difference for individuals navigating serious mental illness, substance use, and the compounding challenges of poverty, housing instability, and chronic illness. 

As a core member of an interdisciplinary ECM team alongside a Registered Nurse, Care Coordinator, and Community Health Worker, you will serve as the team’s behavioral health resource—contributing to care planning, providing direct patient support, and ensuring that patients in crisis or with unmet behavioral health needs are connected to the right level of care. You will work primarily in community-based and clinic settings across the Inland Empire, with telephonic outreach and telehealth as needed. 

The minimum education requirement for this role is a MSW or MFT, with a California licensure (LCSW/LMFT) preferred. The BHCM will also need to reside locally to the region served. 

What You’ll Do 

Behavioral Health Care & Member Support 

1. Carry a panel of ECM-enrolled patients with behavioral health needs, including serious mental illness (SMI), substance use disorders (SUD), and co-occurring conditions, as part of a collaborative pod model. 

1. Conduct behavioral health screenings and assessments to inform individualized care plans, developed in partnership with the patient and the interdisciplinary team. 

1. Provide direct patient support using motivational interviewing, harm reduction, and trauma-informed approaches—meeting members in the community, at clinics, or by phone. 

1. Serve as the team’s go-to resource for behavioral health questions, warm handoffs, and crisis response protocols—ensuring that patients presenting with suicidality, acute mental health concerns, or SUD crises are appropriately triaged and connected to care. 

1. Connect patients to mental health services, peer support programs, crisis lines, and other community resources in the Inland Empire. 

Interdisciplinary Team Collaboration 

1. Collaborate daily with the RN Care Manager, Care Coordinator, CHW, and Program Manager to coordinate whole-person care for patients with complex needs. 

1. Participate in daily huddles, weekly case conferences, and care planning meetings as the behavioral health voice on the team. 

1. Support smooth transitions and warm handoffs to county behavioral health, inpatient, and crisis services as needed. 

1. Communicate with PCPs, specialists, and community-based partners regarding patient’s behavioral health status and care coordination needs. 

Documentation & Compliance 

1. Document all encounters accurately and timely in Care Director in compliance with IEHP ECM program requirements, CalAIM standards, and HIPAA. 

1. Contribute to audit preparation, quality improvement initiatives, and metric gap closure in collaboration with the ECM Program Manager and Director 

1. Other duties as assigned. 

Who You Are 

1. Grounded in behavioral health—comfortable working with individuals experiencing SMI, SUD, trauma, homelessness, and other complex psychosocial challenges. 

1. Committed to harm reduction, health equity, and meeting people where they are without judgment. 

1. A skilled collaborator who can hold the behavioral health perspective on an interdisciplinary team while remaining flexible, creative, and patient-centered. 

1. Self-directed and organized, with the ability to manage a caseload, prioritize competing demands, and document consistently. 

1. A clear communicator who can build trust quickly with diverse populations and navigate difficult conversations with care. 

1. Comfortable working across care settings—community, clinic, telehealth, and telephone. 

1. Valid California Driver’s License, reliable transportation, and ability to travel locally across the Inland Empire for in-person visits. 

Preferred Qualifications 

1. Education requirement for this role is a MSW or MFT, with a California licensure (LCSW/LMFT) preferred.  

1. The BHCM will also need to reside locally to the region served. 

1. Experience with Medi-Cal/Medicaid populations, CalAIM, or ECM programs. 

1. Familiarity with IEHP and the Inland Empire county behavioral health system 

1. Experience working with populations experiencing homelessness, justice involvement, or high emergency department utilization. 

1. Bilingual English/Spanish preferred but not required. 

License, Certification, and Education Requirements 

1. Master’s degree in Social Work (MSW) or Masters in Family therapy (MFT) 

1. California licensure not required; licensed or license-eligible candidates strongly preferred. 

1. Minimum 2 years of experience in behavioral health case management, care coordination, or direct services with Medi-Cal or similarly complex populations. 

Shopmonkey's vision is to help every shop thrive by equipping them with the tools they need to run and grow their business. Our cloud based all-in-one shop management software takes owners and technicians from quote to cashing out a satisfied customer. Our software has a modern and intuitive UI and our backend is powered by the latest technologies so our clients can focus on the things they do best. As a Senior ML Engineer at Shopmonkey, you will be a part of a globally distributed engineering team working closely with your product and design counterparts. You will have the chance to work on the frontier of ML modeling, data pipelines, MLOps, and agentic AI systems to meet real-world auto shop needs. Shopmonkey has the structured data, workflows, and operational maturity to deliver ML powered systems that are not only intelligent but trusted and useful. You’ll move fast to bring ML systems from discovery all the way through production, helping to shape the future of the automotive care experience. For any Bay area based candidates, this would be hybrid with 2-3 days/week office at our Morgan Hill, CA office for collaboration. 

What you will do:

• Design, build, and ship production-ready ML models across a range of problem spaces: regression, classification, clustering, ranking, and recommendation systems.
• Conduct end-to-end development of ML systems: data gathering, experimentation, feature engineering, model training, evaluation, deployment, and monitoring.
• Define and track model performance metrics, run A/B tests, and iterate based on real-world feedback.
• Help design and implement shared feature stores so that reusable features can serve multiple models consistently in both batch and real-time contexts.
• Work within a modern MLOps environment to ensure scalable and reliable deployment of models.
• Contribute to training infrastructure, model versioning, and CI/CD pipelines for ML workflows.
• Work closely with data scientists and data engineers to develop data driven solutions that are high impact for businesses.
• Translate complex ML workflows into digestible updates for cross-functional stakeholders.
• Contribute to backlog velocity by owning appropriate tickets and delivering high-impact work in a collaborative, fast-paced environment.
• Implement NLP and LLM-powered components for sentiment analysis, real-time conversation evaluation, and behavior optimization.
• Contribute to analytics and predictive features such as no-show prediction and sentiment dashboards.
• Help build and ship AI agents that help automate key auto-shop business processes.

We are looking for people who have:

• Minimum of 5+ years of industry experience in applied machine learning; advanced degrees (Master’s or PhD) may offset years of experience.
• Proven experience shipping models into production (not just proof-of-concepts or notebooks).
• Proficiency in Python; experience with ML frameworks like PyTorch or Tensorflow.
• Strong foundations in classical ML/DL. Including some of the following: regression, classification, clustering, ranking, feature engineering, model evaluation, and experimentation.
• Bachelor’s degree in a STEM field, or equivalent practical experience.
• Strong collaboration and communication skills—comfortable working with PMs, designers, engineers and other cross functional team members.

Nice to have:

Candidates should have some experience in one or more of the following areas.

• Understanding of MLOps principles: model versioning, orchestration, evaluation, monitoring, model serving, and CI/CD for ML. 
• Understanding of MLOps, and experience with modern tooling like MLFlow, DVC, Airflow, etc.
• Experience with LLMs and NLP frameworks (e.g., TensorFlow, Hugging Face, LangChain).
• Experience with/interest in LLM workflows and agentic workflows
• Cloud infrastructure experience, (e.g. GCP, AWS).
• Familiarity with vector databases (e.g. Pinecone, pgvector) and embedding-based retrieval or similarity search.
• Strong SQL skills for working with large-scale data.
• Experience designing or contributing to feature stores (e.g. Feast, VertexAI Feature Store, Tecton) for shared, reusable feature pipelines.

Bonus Points:

• Prior experience working at a high growth startup.
• Experience building consumer-facing agents in vertical SaaS, in the automotive industry (business or consumers).
• Background in data processing or real-time analytics.
• Experience with Snowflake or other large-scale data warehouse solutions.

In the United States, the range is typically a salary of $165,000 to $200,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Join our dynamic team at Shopmonkey, a leading Shop Management Solution dedicated to helping our customers work faster and smarter to grow their business. We specialize in an all-in-one product delivering innovative solutions to shop owners. We are seeking a passionate Sales Development Manager to drive our inbound sales strategy and lead a talented team of sales professionals. The ideal candidate will have a proven track record that is consistent in quota attainment, performance, and growth. Candidates should possess the ability to show how they have and can effectively coach new and existing reps, and grow a sales development team. Please note this is a hybrid role, with in-office expectations 2 days/week in our Larkspur, California office. 

What you'll own:

• Develop and implement strategies to attract and convert inbound leads into sales opportunities.
• Optimize lead qualification and sales conversion rates through effective use of sales tools and technologies.
• Collaborate with marketing teams to align inbound sales strategies with marketing campaigns and initiatives.
• Coach, mentor, and develop a high-performing inbound sales team.
• Set performance metrics, monitor performance, and provide regular reporting on sales activities, pipeline status, and results.
• Identify trends and insights to optimize sales strategies and improve overall performance.
• Stay updated on industry trends, competitor activities, and market conditions to adjust strategies accordingly.

We are looking for people who have: 

• 2+ years of sales or sales development experience with SaaS (management or team lead)
• Must be efficient in working with a growing tech stack: SFDC, Salesloft, Chilipiper, Gong.io, etc.
• SaaS experience prospecting into SMB (inbound and outbound)
• Have the ability to get buy-in from your team of reps of sales org goals
• Have demonstrated collaboration, persuasion, and mentorship/coaching skills
• Great attitude and self-motivation. You act with the team’s best interest in mind, with the ability to productively handle change management.
• You have a proficiency and knowledge of various solution-selling methodologies and best practices
• Take ownership of your work and have strong leadership, coaching, creativity, and analytical skills
• Excellent written and verbal communication skills

This position is compensated at an expected OTE of $140,000 - $160,000 per year. This position is also eligible for equity and standard company benefits as listed below. 

We are seeking a Social Worker to become a member of the hospice transdisciplinary team, will be responsible for providing supportive services to help meet patient/family social, emotional, and financial needs related to the impact of a terminal illness, loss, and grief.

Schedule:

Monday - Friday; 8:30am - 5:00pm

Location:

Sonoma County

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

• Assess patient/family social and emotional factors to determine ability to cope with terminal illness and death
• Assess family/caregiver capacity to participate in providing care to patients and assist with resources
• Provide individual and family counseling to patient/families in all psychosocial aspects of end-of-life care
• Assess environmental resources and obstacles to maintaining safety

Education/Experience:

• Master’s degree in social work from a school accredited by the Council on Social Work Education
• Minimum one-year’s social work experience in acute health care setting
• Hospice or Home Health experience preferred

Certificates, Licenses, Registrations:

• Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car.

Pay Range:
$44.50 - $52.30 hourly

Community Health Worker Team Lead (Merced)

at Zócalo Health

WFH (Must reside in Merced CA)

Work Schedule: Monday - Friday, 9:00AM - 5:00PM

Compensation: $75,000/year

#communityhealth #healthequity #latinohealth #healthcare

About Us 

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

About Our Team

Our care model is designed to meet members wherever they are—whether in their homes, their communities, or our care hubs. As part of our team, you will go above and beyond to support the teams that engage with Zócalo Health members in a non-judgmental, respectful, and empathetic manner. Your role will be to ensure our patient facing teams are fully supported to provide excellence in care to our members. 

Responsibilities

Supervision and Team Management:

• Ongoing monitoring and evaluation of team skills, supplemented with continued education and training;
• Developing and implementing  tools to document performance;
• Ensuring team members are timely in attendance and job functions;
• Monitoring and assessing progress on program goals;
• Troubleshooting blockers/issues and escalating to leadership, when appropriate
• Providing ongoing supervision to the Promotora de Salud (PdS) team in a specific region through regular 1:1 check ins and administering performance reviews

Documentation and Quality Assurance: 

• Ensuring timely and complete documentation of PdS activities;
• Implementing quality assurance measures;
• Continuous assessment of performance against targets

Program & Event Coordination: 

• Serving as a stakeholder in any changes to program model; 
• Assisting in administrative activities to support community events

Team Support & Additional functions: 

• Support direct reports to administer assessments, identify needs and make appropriate referrals 
• Facilitate case conferencing with the team to discuss client cases and provide mutual support
• Be available on an ‘on-call’ basis to consult with the team
• Assure quality service delivery and oversee operational data collection and reporting
• Take ownership of any issues that come your way to provide members with an experience that exceeds their expectations Identify and escalate member feedback to help us improve our products and services

Requirements for the Role

• Bachelor’s Degree or equivalent related experience in the social services field
• 3+ years in any healthcare setting 
• Experience working with Medicaid/Medicare
• 2+ years experience as a CHW/PdS or a similar position
• 2+ years experience as a supervisor to frontline staff
• Experience working directly with patients, physicians, physician office staff, healthcare team, etc.
• Experience with coordinating care, advocating, or navigating on behalf of patients.
• Ability to provide leadership, make difficult decisions, and be consistent and calm during challenging situations
• Skills in supervising, counseling, teaching, and motivating staff, including team building
• Proactive learner that feels comfortable in different environments
• Passion for and dedication to working with community members
• Service-minded and customer service focused
• Must demonstrate excellent written, verbal and interpersonal communication skills, including exceptional listening skills
• Computer proficiency and strong computer literacy
• Able to follow all HIPAA rules by maintaining confidentiality and security of sensitive information
• Fluent in English & Spanish (verbal and written)
• Have a passion for working within your community

Benefits & Perks

• Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
• Comprehensive benefits (medical/dental/vision)
• Generous home office stipend including all-expense paid team offsites (quarterly).
• Competitive compensation 
• Generous PTO policy including 6 paid holidays.

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

FIXED-TERM, PART-TIME JOB VACANCY
ASSISTANT, YOUTH ADVOCACY
Student Task Force 
Los Angeles Office
Application Deadline: June 7, 2026

The Student Task Force (STF) is a Human Rights Watch (HRW) sponsored youth leadership-training program that brings together high school students and empowers them to advocate for the human rights of children. HRW STF staff and STF teachers partner to mentor students in leadership skills and activism, fostering confidence and maturity among students, enabling them to become effective voices for change and social justice within their communities. For more information on the Human Rights Watch Student Task Force, please visit www.hrwstf.org.

HRW STF is seeking a Youth Advocacy Assistant to provide advocacy assistance to the team. The selected candidate must be available for 16 or 27 hours per week for the academic year, August 3, 2026 – May 28, 2027. Afternoon and early evening availability is strongly preferred. The position is based in the Los Angeles office and reports to the STF Associate Director.

The successful candidate will be encouraged to work from the office 2-3 days and must be based within commuting distance of the Los Angeles office.

Responsibilities:

1. Support the implementation of advocacy activities for the 2026-2027 human rights action plans, by:
   1. Providing administrative support in the creation of advocacy activities and materials; and
   2. Assisting the STF team with advocacy activities at assigned schools;
2. Liaise with student leaders and faculty advisors at STF chapters, including but not limited to:
1. Monitoring assigned STF chapter activities and reporting back to the STF Senior Manager;
2. Supporting student leaders in the planning and execution of advocacy activities at assigned STF chapters; and
3. Supporting weekly virtual leadership meetings with students from multiple campuses;
3. Assist with the implementation of strategies and tools to equip students to be knowledgeable and effective human rights activists by assisting the STF team with the implementation of said strategies and tools;
4. Prepare, format, edit and distribute communications, correspondence and documents for assigned STF chapters;
5. Provide administrative support including proofreading, formatting and distributing materials, scheduling and preparing for meetings, and responding to inquiries; and
6. Carry out other duties as required.

Qualifications:

Education: A bachelor’s degree or equivalent work experience/training in a related field is desired. Those currently enrolled in university courses are encouraged to apply. Candidates with a passion for human rights work are encouraged to apply.

Experience: A minimum of one year of relevant work experience is preferred.

Related Skills and Knowledge:

1. Experience working with middle school, high school and/or university students is required. Experience with advocacy and working with volunteers is highly desirable.
2. Excellent written and oral communications skills in English are required.
3. Prior office/administration experience, meticulous attention to detail, flexibility and strong organizational skills are required.
4. Computer skills (i.e. MS Word, MS Excel, and internet applications including MailChimp) are required. Experience with graphic design, web design, social media and online communication tools are preferred.
5. Quick learner, creative thinker, and productive worker who is able to meet frequent deadlines is required.
6. Strong interpersonal skills and the ability to work well under pressure while juggling multiple tasks simultaneously are required.
7. Self-motivation and the ability to prioritize with minimal supervision and work independently as well as function as a member of a team are required.
8. Commitment to HRW’s mission and human rights values.

Other: Applicants for this position must possess valid US work authorization. This position is part time (16 or 27 hours per week) and should start no later than Monday, August 3, 2026.

Salary and Benefits: The salary for this position is $22.76 an hour.  

How to Apply: Please apply immediately or by June 7, 2026 by visiting our online job portal at https://careers.hrw.org/ and attaching a cover letter and resume, preferably as PDF files. No calls or email inquiries, please. Only complete applications will be reviewed, and only shortlisted candidates will be contacted.

If you are experiencing technical difficulties with your application submission, or if you require accommodations during the application process, please email recruitment@hrw.org. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.

Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Care Specialist is a key member of the team responsible for delivering chronic care management to high-complexity patients. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual care (10% of the time). This role involves direct outreach to patients, guiding them through the enrollment process, facilitating virtual appointments with providers, and ensuring that patients adhere to care plans. By building relationships, coordinating care, and providing education, the Care Specialist plays a critical role in promoting health, preventing unnecessary hospitalizations, and improving patient outcomes.

Skills Required:

• Minimum of 2 years of relevant work experience (e.g., Community Health Worker, Peer Support Specialist, Medical Assistant, etc.).
• High school diploma or GED required.
• A valid driver’s license, auto liability insurance, and reliable transportation to travel within the assigned territory.
• Experience in chronic care management or working with chronically ill/elderly patients.
• Technologically proficient with basic computer skills (typing, using EMR systems).
• Experience with motivational interviewing, trauma-informed care, and care coordination.
• Strong interpersonal communication skills with the ability to engage patients and team members effectively.
• Ability to prioritize tasks, manage schedules, and work independently in an unstructured environment.
• Multi-lingual skills are a plus but not required.
• Prior home care experience is beneficial.

Key Behaviors:

Adaptability & Resilience: 

• Ability to thrive in unstructured environments and pivot as needed to meet patient needs. Demonstrates perseverance in challenging situations.

Self-Starter & Motivation: 

• Proactively takes initiative in managing patient care and outreach. Willingness to learn and adapt to new processes and systems.

Empathy & Compassion: 

• Ability to work with individuals from diverse backgrounds and understand their complex needs. Skilled in building rapport through motivational interviewing and other patient-centered communication techniques.

Accountability & Integrity: 

• Demonstrates personal responsibility and takes ownership of tasks, ensuring accuracy and timeliness in all activities.

Cultural Competence: 

• Awareness of community dynamics and diversity, ensuring culturally sensitive and inclusive care.

Team Collaboration: 

• Works collaboratively with interdisciplinary teams to meet patient and organizational goals.

Problem-Solving & Critical Thinking: 

• Strong critical thinking skills to assess patient needs, analyze data, and develop appropriate care strategies.

Communication Skills: 

• Excellent verbal and written communication, capable of explaining complex medical information to patients in a clear and supportive manner.

Competencies:

Care Coordination: 

• Ability to engage patients in a comprehensive care plan, facilitating communication between patients, providers, and family members to ensure timely, effective care.

Health Education: 

• Effectively educates patients about their medical conditions, care plans, and available resources, ensuring that patients can make informed decisions.

Patient Engagement: 

• Uses various strategies, including phone calls, home visits, and community outreach, to engage patients and ensure continuous participation in their care.

Time Management & Organization: 

• Demonstrates strong organizational skills by managing patient caseloads, schedules, and documentation efficiently.

Technology Proficiency: 

• Skilled in using electronic health records (EMR) systems and other digital tools to document patient information and communicate within the team.

Motivational Interviewing & Patient-Centered Care: 

• Uses motivational interviewing techniques to build rapport and empower patients to take ownership of their health decisions.

Data Management: 

• Ensures accurate and timely documentation of patient data, ensuring continuity of care and compliance with organizational standards.

Outcome-Oriented Approach: 

• Focuses on achieving key health outcomes, such as improved care adherence, reduction in emergency room visits, and enhanced self-management.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. 

About Us

Mood Health is a collaborative group practice dedicated to making a difference in the mental health community! We pride ourselves on our collaborative workplace culture, offering fully remote roles, regular opportunities to connect with team members, and meaningful work. We aim to make quality care accessible to all income levels while providing a supportive work environment for our therapists and psychiatrists. We accept Medicaid, Medi-Cal, Medicare, and Commercial insurance, allowing us to serve a diverse range of patients. Our pay-per-encounter W2 position offers flexibility in scheduling, caseload stability, and clinical support. Let's make a difference together!

Who We’re Looking For

We're happy you found us! We are looking for unrestricted, fully licensed therapists willing to provide compassionate, empathetic, and non-judgmental care to our clients. Must be comfortable using computers and video-conferencing software; previous telemedicine experience is a plus. Please note: If you are not currently licensed in the state of California, you must be willing to become licensed in California (we’ll help you through the process and cover the cost).

Key Responsibilities

• Conduct telehealth sessions on our platform
• Deliver comprehensive patient assessments and assist in treatment planning
• Develop meaningful connections with clients
• Provide personalized care tailored to individual patient needs
• Participate in monthly clinical case reviews with the Lead Psychologist

Qualifications and skills

• Unrestricted independent license (LMFT, LCSW or LPC) in good standing
• Must be able to provide telehealth sessions
• 2+ years of direct care experience with adult individuals
• Bilingual in Spanish is not required, but a plus! 

What We Offer

• Flexible scheduling: Choose your availability, and we'll provide the clients!
• We fill your caseload: Usually within two weeks of your start date.
• You can focus on patient care: We handle client acquisition, billing, and operational needs.
• Treat a diverse range of patients: Our clients come from a variety of backgrounds, cultures, and identities.
• Accessible mental health care: We provide quality services to Medi-Cal & Commercial clients without additional paperwork or administrative tasks for you

Compensation:

• $70/session (W2) + availability bonus
• $40/hr for no shows, late cancellations, supervision, and onboarding

Other Benefits

• Quarterly Bonus based on session availability
• Company-paid malpractice coverage.
• Comprehensive online software and technology support.
• Clinical guidance and training support
• Collaborative community to enhance provider and client experience.
  
  

At MOOD, we believe great care starts with a great team—and great teams are diverse. We’re proud to be an Equal Opportunity Employer and welcome people of all races, backgrounds, identities, abilities, and experiences. No matter where you come from, what you believe, or how you identify, you are welcome here. We’re committed to fair hiring practices and fostering an inclusive, respectful culture where everyone feels seen, heard, and valued. We believe in the power of differences—and we’re glad you’re considering joining us. Need accommodations during your application or interview process? Just reach out—we’ve got you.

Sales Development Representatives are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Marin County, California, this role will be responsible for identifying and sourcing new qualified sales opportunities for the Account Executive team. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. A successful candidate will schedule product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California office. 

As a Sales Development Representative, you will:

• Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs)
• Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans
• Schedule product demonstrations for Sales Account Executives 
• Ensuring all potential customers are followed up with, rescheduled, and owning the process until demonstrations are completed by Sales Account Executives
• Generate and maintain expert knowledge of the Shopmonkey Product, the automotive services industry, competition, market happenings and trends
• Oversee that our CRM is being utilized and managed effectively
• Meet and exceed daily KPI’s and monthly quota
• Help coach and provide light training of new Sales Development Representatives as you grow

To be successful in this role, you'll need:

• Ability and willingness to be a team player by collaborating and leading by example
• Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
• An honest and genuine approach to helping potential customers
• Resourceful and adaptable to change and feedback that is given
• Ability to handle objections and proactively address potential roadblocks and/or issues
• Strong interpersonal skills and friendly professional demeanor on the phone
• Ability to articulate product value proposition with any level of detail or brevity
• Bachelor's degree preferred
• Prefer successful sales experience in a B2B SaaS environment
• Desire to grow within our organization
• Bonus: Fluent in Spanish! 

This full-time position is compensated at an expected OTE of $80,000. This position is also eligible for equity and standard company benefits. 

The Ascend Story 

Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs—bringing deep clinical expertise, operational support, and long-term stability. 

Our work environment fosters: 

• Collaboration and teamwork 
• Patient-First Mindset 
• Work from home opportunities 
• Career Growth and Professional Development Training 

Why Ascend? 

You’ll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact—and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. 

Position Summary:

We are looking for a Bilingual Associate Clinical Social Worker (ACSW) to provide counseling and therapy treatment to our patients. Services will be provided through a hybrid model (in-person and telemedicine) to patients throughout California. We are a "say yes" first clinical provider and look to treat patients where they are and guide them along their journey to recovery and stabilization.

*Clinician must be active or willing to obtain a California License*

*Clinician must be bilingual in English/Spanish

Key Areas of Ownership:

• Provides patient care modalities of evidence-based practices to best meet the clinical needs of the patients. Examples include; CBT, DBT, Solution-Focused Therapy, Psychoeducation (Symptom Recognition), Trauma Therapy, Addiction Therapy, Acceptance and Commitment Therapy, Bereavement/Grief Counseling, etc.
• These specific treatment modalities will be implemented in both the individual and group therapy setting, with a focus of engaging patients in their treatment plan.
• Review and signature of patient clinical Psychosocial assessment, diagnosis, treatment plan, and consents as needed for the patient in a timely manner. Maintenance of the clinic record, including documentation of activities performed as part of the service delivery process.
• Documents all services and patient activities appropriately. Ensures documentation complies with best clinical practices, contracts, regulatory and other legal
• Conducts crisis intervention for the individual and family based on the individual’s safety plan.
• Participate in regular case planning with the involved Multidisciplinary Team as new information is gathered to ensure the most clinically appropriate patient disposition.
• Participate in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor
• Provides case management services to promote recovery and community reintegration as needed.
• Performs other duties as assigned

Benefits: 

• 401(k)
• 401(k) matching
• Dental Insurance
• 5, 8-hour shifts available
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Care Specialist is a key member of the team responsible for delivering chronic care management to high-complexity patients. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual care (10% of the time). This role involves direct outreach to patients, guiding them through the enrollment process, facilitating virtual appointments with providers, and ensuring that patients adhere to care plans. By building relationships, coordinating care, and providing education, the Care Specialist plays a critical role in promoting health, preventing unnecessary hospitalizations, and improving patient outcomes.

Skills Required:

• Minimum of 2 years of relevant work experience (e.g., Community Health Worker, Peer Support Specialist, Medical Assistant, etc.).
• High school diploma or GED required.
• A valid driver’s license, auto liability insurance, and reliable transportation to travel within the assigned territory.
• Experience in chronic care management or working with chronically ill/elderly patients.
• Technologically proficient with basic computer skills (typing, using EMR systems).
• Experience with motivational interviewing, trauma-informed care, and care coordination.
• Strong interpersonal communication skills with the ability to engage patients and team members effectively.
• Ability to prioritize tasks, manage schedules, and work independently in an unstructured environment.
• Multi-lingual skills are a plus but not required.
• Prior home care experience is beneficial.

Key Behaviors:

Adaptability & Resilience: 

• Ability to thrive in unstructured environments and pivot as needed to meet patient needs. Demonstrates perseverance in challenging situations.

Self-Starter & Motivation: 

• Proactively takes initiative in managing patient care and outreach. Willingness to learn and adapt to new processes and systems.

Empathy & Compassion: 

• Ability to work with individuals from diverse backgrounds and understand their complex needs. Skilled in building rapport through motivational interviewing and other patient-centered communication techniques.

Accountability & Integrity: 

• Demonstrates personal responsibility and takes ownership of tasks, ensuring accuracy and timeliness in all activities.

Cultural Competence: 

• Awareness of community dynamics and diversity, ensuring culturally sensitive and inclusive care.

Team Collaboration: 

• Works collaboratively with interdisciplinary teams to meet patient and organizational goals.

Problem-Solving & Critical Thinking: 

• Strong critical thinking skills to assess patient needs, analyze data, and develop appropriate care strategies.

Communication Skills: 

• Excellent verbal and written communication, capable of explaining complex medical information to patients in a clear and supportive manner.

Competencies:

Care Coordination: 

• Ability to engage patients in a comprehensive care plan, facilitating communication between patients, providers, and family members to ensure timely, effective care.

Health Education: 

• Effectively educates patients about their medical conditions, care plans, and available resources, ensuring that patients can make informed decisions.

Patient Engagement: 

• Uses various strategies, including phone calls, home visits, and community outreach, to engage patients and ensure continuous participation in their care.

Time Management & Organization: 

• Demonstrates strong organizational skills by managing patient caseloads, schedules, and documentation efficiently.

Technology Proficiency: 

• Skilled in using electronic health records (EMR) systems and other digital tools to document patient information and communicate within the team.

Motivational Interviewing & Patient-Centered Care: 

• Uses motivational interviewing techniques to build rapport and empower patients to take ownership of their health decisions.

Data Management: 

• Ensures accurate and timely documentation of patient data, ensuring continuity of care and compliance with organizational standards.

Outcome-Oriented Approach: 

• Focuses on achieving key health outcomes, such as improved care adherence, reduction in emergency room visits, and enhanced self-management.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. 

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Care Specialist - ECM is responsible for coordinating care for high-complexity patients, mainly working in the field to provide chronic care coordination and support. This role involves direct outreach to patients through phone calls, home visits, and community interactions. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual or telephonic support (10% of the time) The Care Specialist will assess patient needs, help set health goals, and ensure that patients receive the appropriate care and resources, with a focus on increasing access to preventative care, reducing emergency room visits, and enhancing self-management. The role requires excellent communication skills, critical thinking, and the ability to work independently and adapt to evolving challenges.

Skills Required:

• At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or in a similar role.
• At least 2 years of Pediatric experience involving Community Referrals, Care Coordination, Navigation of Healthcare Providers and Services, or Management of Healthcare Support Resources.
• High school diploma or GED required.
• A valid driver’s license and auto liability insurance.
• Reliable transportation and the ability to travel within assigned territory or as needed.
• Experience in care coordination for individuals with chronic conditions, behavioral health conditions, or with patients experiencing housing insecurities including homelessness.
• Strong interpersonal and motivational interviewing skills to build trust and rapport with patients.
• Familiarity with trauma-informed care, care coordination, and patient education.
• Proficiency in the use of electronic medical records (EMR) systems and basic computer skills.
• Technologically savvy and able to manage documentation and data entry effectively.
• Ability to work independently in a field-based environment and as part of a team.
• Multi-lingual capabilities preferred but not required.
• Prior home care or Enhanced Care Management experience a plus.
• Community Health Worker certification is a plus.

Key Behaviors:

Adaptability: 

• Ability to work in dynamic, unstructured environments, pivoting quickly to meet the needs of patients and the organization.

Critical Thinking & Problem Solving: 

• Demonstrates strong problem-solving skills when assessing patient needs and determining the best course of action.

Motivational Interviewing & Empathy: 

• Uses motivational interviewing techniques to build rapport, set health goals, and empower patients to take charge of their care.

Relationship Building: 

• Skilled in establishing trust and fostering strong relationships with patients, families, and team members.

Self-Starter: 

• Takes initiative to perform outreach, complete assessments, and follow through with care coordination independently.

Organizational Skills: 

• Excellent at managing time, tasks, and schedules, ensuring that all patient needs are addressed in a timely manner.

Resilience: 

• Demonstrates resilience in challenging situations and remains focused on the goal of improving patient outcomes despite setbacks.

Cultural Competence: 

• Demonstrates sensitivity to and understanding of diverse cultural backgrounds, ensuring that care is provided in a culturally inclusive manner.

Commitment to Quality Care: 

• Shows passion for delivering high-quality care and support to patients, ensuring their well-being and satisfaction.

Competencies:

Care Coordination: 

• Ability to assess patient needs, coordinate care with interdisciplinary teams, and ensure patients are receiving the appropriate services.

Patient Advocacy: 

• Supports patients by navigating healthcare systems, advocating for needed resources, and ensuring timely access to care.

Health Education & Communication: 

• Educates patients about their health conditions, treatments, and the healthcare system in a clear and empathetic manner.

Data Management & Reporting: 

• Proficient in documenting patient interactions and maintaining accurate, up-to-date records in EMR systems.

Patient Outreach & Engagement: 

• Proactively reaches out to patients through multiple communication channels, including phone, in-person visits, and community outreach.

Goal Setting & Self-Management: 

• Works with patients to develop self-care plans, emphasizing shared decision-making and increasing the patient’s ability to manage their own health.

Collaboration & Teamwork: 

• Works effectively as part of an interdisciplinary care team to achieve organizational goals and improve patient outcomes.

Crisis Management & Flexibility: 

• Demonstrates flexibility and adaptability in managing unforeseen challenges, providing support where it is needed most.

Technical Proficiency: 

• Skilled in using healthcare software applications and systems for accurate data entry and patient management.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Care Specialist - ECM is responsible for coordinating care for high-complexity patients, mainly working in the field to provide chronic care coordination and support. This role involves direct outreach to patients through phone calls, home visits, and community interactions. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual or telephonic support (10% of the time) The Care Specialist will assess patient needs, help set health goals, and ensure that patients receive the appropriate care and resources, with a focus on increasing access to preventative care, reducing emergency room visits, and enhancing self-management. The role requires excellent communication skills, critical thinking, and the ability to work independently and adapt to evolving challenges.

Skills Required:

• At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or in a similar role.
• High school diploma or GED required.
• A valid driver’s license and auto liability insurance.
• Reliable transportation and the ability to travel within assigned territory or as needed.
• Experience in care coordination for individuals with chronic conditions, behavioral health conditions, or with patients experiencing housing insecurities including homelessness.
• Strong interpersonal and motivational interviewing skills to build trust and rapport with patients.
• Familiarity with trauma-informed care, care coordination, and patient education.
• Proficiency in the use of electronic medical records (EMR) systems and basic computer skills.
• Technologically savvy and able to manage documentation and data entry effectively.
• Ability to work independently in a field-based environment and as part of a team.
• Multi-lingual capabilities preferred but not required.
• Prior home care or Enhanced Care Management experience a plus.
• Community Health Worker certification is a plus.

Key Behaviors:

Adaptability: 

• Ability to work in dynamic, unstructured environments, pivoting quickly to meet the needs of patients and the organization.

Critical Thinking & Problem Solving: 

• Demonstrates strong problem-solving skills when assessing patient needs and determining the best course of action.

Motivational Interviewing & Empathy: 

• Uses motivational interviewing techniques to build rapport, set health goals, and empower patients to take charge of their care.

Relationship Building: 

• Skilled in establishing trust and fostering strong relationships with patients, families, and team members.

Self-Starter: 

• Takes initiative to perform outreach, complete assessments, and follow through with care coordination independently.

Organizational Skills: 

• Excellent at managing time, tasks, and schedules, ensuring that all patient needs are addressed in a timely manner.

Resilience: 

• Demonstrates resilience in challenging situations and remains focused on the goal of improving patient outcomes despite setbacks.

Cultural Competence: 

• Demonstrates sensitivity to and understanding of diverse cultural backgrounds, ensuring that care is provided in a culturally inclusive manner.

Commitment to Quality Care: 

• Shows passion for delivering high-quality care and support to patients, ensuring their well-being and satisfaction.

Competencies:

Care Coordination: 

• Ability to assess patient needs, coordinate care with interdisciplinary teams, and ensure patients are receiving the appropriate services.

Patient Advocacy: 

• Supports patients by navigating healthcare systems, advocating for needed resources, and ensuring timely access to care.

Health Education & Communication: 

• Educates patients about their health conditions, treatments, and the healthcare system in a clear and empathetic manner.

Data Management & Reporting: 

• Proficient in documenting patient interactions and maintaining accurate, up-to-date records in EMR systems.

Patient Outreach & Engagement: 

• Proactively reaches out to patients through multiple communication channels, including phone, in-person visits, and community outreach.

Goal Setting & Self-Management: 

• Works with patients to develop self-care plans, emphasizing shared decision-making and increasing the patient’s ability to manage their own health.

Collaboration & Teamwork: 

• Works effectively as part of an interdisciplinary care team to achieve organizational goals and improve patient outcomes.

Crisis Management & Flexibility: 

• Demonstrates flexibility and adaptability in managing unforeseen challenges, providing support where it is needed most.

Technical Proficiency: 

• Skilled in using healthcare software applications and systems for accurate data entry and patient management.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Care Specialist - ECM is responsible for coordinating care for high-complexity patients, mainly working in the field to provide chronic care coordination and support. This role involves direct outreach to patients through phone calls, home visits, and community interactions. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual or telephonic support (10% of the time) The Care Specialist will assess patient needs, help set health goals, and ensure that patients receive the appropriate care and resources, with a focus on increasing access to preventative care, reducing emergency room visits, and enhancing self-management. The role requires excellent communication skills, critical thinking, and the ability to work independently and adapt to evolving challenges.

Skills Required:

• At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or in a similar role.
• High school diploma or GED required.
• A valid driver’s license and auto liability insurance.
• Reliable transportation and the ability to travel within assigned territory or as needed.
• Experience in care coordination for individuals with chronic conditions, behavioral health conditions, or with patients experiencing housing insecurities including homelessness.
• Strong interpersonal and motivational interviewing skills to build trust and rapport with patients.
• Familiarity with trauma-informed care, care coordination, and patient education.
• Proficiency in the use of electronic medical records (EMR) systems and basic computer skills.
• Technologically savvy and able to manage documentation and data entry effectively.
• Ability to work independently in a field-based environment and as part of a team.
• Multi-lingual capabilities preferred but not required.
• Prior home care or Enhanced Care Management experience a plus.
• Community Health Worker certification is a plus.

Key Behaviors:

Adaptability: 

• Ability to work in dynamic, unstructured environments, pivoting quickly to meet the needs of patients and the organization.

Critical Thinking & Problem Solving: 

• Demonstrates strong problem-solving skills when assessing patient needs and determining the best course of action.

Motivational Interviewing & Empathy: 

• Uses motivational interviewing techniques to build rapport, set health goals, and empower patients to take charge of their care.

Relationship Building: 

• Skilled in establishing trust and fostering strong relationships with patients, families, and team members.

Self-Starter: 

• Takes initiative to perform outreach, complete assessments, and follow through with care coordination independently.

Organizational Skills: 

• Excellent at managing time, tasks, and schedules, ensuring that all patient needs are addressed in a timely manner.

Resilience: 

• Demonstrates resilience in challenging situations and remains focused on the goal of improving patient outcomes despite setbacks.

Cultural Competence: 

• Demonstrates sensitivity to and understanding of diverse cultural backgrounds, ensuring that care is provided in a culturally inclusive manner.

Commitment to Quality Care: 

• Shows passion for delivering high-quality care and support to patients, ensuring their well-being and satisfaction.

Competencies:

Care Coordination: 

• Ability to assess patient needs, coordinate care with interdisciplinary teams, and ensure patients are receiving the appropriate services.

Patient Advocacy: 

• Supports patients by navigating healthcare systems, advocating for needed resources, and ensuring timely access to care.

Health Education & Communication: 

• Educates patients about their health conditions, treatments, and the healthcare system in a clear and empathetic manner.

Data Management & Reporting: 

• Proficient in documenting patient interactions and maintaining accurate, up-to-date records in EMR systems.

Patient Outreach & Engagement: 

• Proactively reaches out to patients through multiple communication channels, including phone, in-person visits, and community outreach.

Goal Setting & Self-Management: 

• Works with patients to develop self-care plans, emphasizing shared decision-making and increasing the patient’s ability to manage their own health.

Collaboration & Teamwork: 

• Works effectively as part of an interdisciplinary care team to achieve organizational goals and improve patient outcomes.

Crisis Management & Flexibility: 

• Demonstrates flexibility and adaptability in managing unforeseen challenges, providing support where it is needed most.

Technical Proficiency: 

• Skilled in using healthcare software applications and systems for accurate data entry and patient management.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

Didn't find the perfect job opening? We are constantly creating new positions as we continue to grow our hybrid teams at our main office in Morgan Hill, CA or at our Larkspur, CA office. Tells us a little about yourself and why you think you would be a great fit for Shopmonkey! Simply fill out this general application and we'll get in touch with you if we see a fit in the future. As always, we encourage you to check our job board frequently and apply to any future openings. 

Our Best-in-Class Implementation Team is leading the way and revolutionizing the automotive industry with 5-star customer service. With a thorough understanding of Shopmonkey products — and a specialization in Shopmonkey's native marketing platform — every Shopmonkey customer receives exceptional care and attention from our team.

You will have the opportunity to:

• Serve as the main point of contact during a customer's onboarding journey for Shopmonkey's built-in marketing tools (Shopmonkey CRM)
• Work closely with Sales, Implementation, and Success teams to deliver a seamless onboarding experience centered around Shopmonkey's native marketing product
• Deliver top-tier customer service and support, focused on understanding automotive repair shop marketing needs and how Shopmonkey's marketing features can drive growth for any repair shop
• Coordinate deliverables with various internal departments
• Communicate thoughtful, customized solutions that help customers move forward and grow their business
• Learn all about the Shopmonkey product suite and the automotive industry

We are looking for people who:

• Have 2+ years of relevant experience, or automotive industry knowledge — marketing, customer success, or SaaS onboarding backgrounds are a plus
• Have a clear, professional, friendly, and informative communication style
• Enjoy creative problem solving and taking on new challenges
• Have exceptional project management skills with a proven ability to multi-task
• Are self-directed learners and highly motivated to succeed
• Thrive in a dynamic & collaborative startup environment and are comfortable with ambiguity
• Adapt quickly to changing priorities and evolving customer needs
• Have a related education background (Bachelor's degree preferred)
• Are familiar with SaaS business models and tools — experience with marketing platforms or CRM tools is a bonus, not a requirement
• Have a true appreciation for cars and/or are familiar with the automotive industry!

In the United States the range is typically a salary of $55,000 to $71,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Our Best-in-Class Implementation Team is leading the way and revolutionizing the automotive industry with 5 star customer service. With a thorough understanding of Shopmonkey products, and a focus on creative problem solving, every Shopmonkey customer receives exceptional care and attention from our team. Please note this is a hybrid role with 2-3 days/week in office at our Morgan Hill, CA office to collaborate and connect. 

 You Will Have The Opportunity To:

• Serve as the main point of contact during a customer’s implementation process
• Deliver top tier customer service and support across all product areas
• Assist in training customers to ensure the successful beginning of a new customer journey
• Coordinate deliverables with various internal departments
• Communicate thoughtful, customized solutions that help customers move forward and grow their business
• Learn all about the Shopmonkey product suite and automotive industry

 We Are Looking For People Who:

• Have at least 2+ years of relevant experience preferred or automotive industry knowledge and experience
• Fluent in both English and Spanish
• Have a clear, professional, friendly and informative communication style
• Enjoy creative problem solving and taking on new challenges
• Have exceptional project management skills with a proven ability to multi-task
• Are self-directed learners and highly motivated to succeed
• Thrive in a dynamic & collaborative startup environment, and are comfortable with ambiguity
• Adapt quickly to changing priorities and evolving customer needs
• Are familiar with a SaaS business models and tools
• Have a true appreciation for cars and/or are familiar with the automotive industry!

In the United States the range is typically a salary of $60,000 to $70,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

We're looking for an Engineering Manager I to lead one of our autonomous feature squads. You'll own the day-to-day engineering leadership of a cross-functional team (1 PM, 1 Designer, 4–5 engineers) responsible for a meaningful area of the Shopmonkey platform. This is not a "project manager with an engineering title" role. You are technical, you are in the code, and you care deeply about how software gets built — not just that it ships. You won't be on the critical path for planned project work, but you'll be deeply involved in guiding your team through every phase of the SDLC: scoping, design, implementation, testing, release, and iteration. Your job is to make your team faster, sharper, and more effective — by coaching, unblocking, and identifying the gaps nobody else sees. You'll also contribute directly to the codebase. Not as a primary feature developer, but as a force multiplier — proactively improving code quality, tackling the work that falls between the cracks, and leading by example when it matters.

Our platform is built on two primary monorepos (backend and frontend) using TypeScript throughout. The stack includes React, Node.js, Next.js, Redux, and Redis on the application side; CockroachDB and ClickHouse for data; Synadia NATS for messaging; and GCP for infrastructure. We use OpenTelemetry and Prometheus for observability, with supporting services in TypeScript and Go. We don't expect expertise across all of these — we're looking for strong fundamentals and the ability to learn quickly.

What you will do:

• Lead a feature squad end-to-end: people, process, and technical direction.
• Own performance management for your engineers — regular 1:1s, growth conversations, honest feedback, and formal reviews.
• Partner closely with your PM and Designer to shape quarterly project plans that balance customer value, technical health, and business impact.
• Guide your team through the full SDLC — you should be competent and opinionated at every stage, from system design through production observability.
• Contribute to the codebase as a technical force multiplier: filling gaps, improving quality, and modeling engineering standards.
• Operate within our quarterly planning and 2-week cycle cadence, helping your squad maintain focus and predictability.
• Build and maintain a healthy remote-first team culture — clear communication, strong async habits, and flexibility balanced against team needs.
• Participate in hiring — sourcing, interviewing, and closing engineering talent for your squad and the broader org.

We are looking for people who have:

• 2+ years of formal engineering management experience, leading a team of software engineers through shipping production software.
• A strong technical foundation — you've built and operated production systems and can earn credibility with senior ICs through your technical judgment.
• Proven ability to coach and develop engineers across multiple levels.
• High emotional intelligence and communication skills. You navigate ambiguity, give hard feedback with care, and build trust quickly — especially important in a remote environment.
• Sound business judgment — you understand why the team is building what it's building, and you push back when priorities don't make sense.
• Experience working in cross-functional product teams (PM, Design, Engineering).
• Comfort with remote-first work across time zones. You value flexibility but put team needs first.

In the United States, the range is typically a salary of $145,000 to $180,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Shopmonkey is looking for a Senior Product Manager to join our dynamic team, help us build the next generation of our platform, and lead to a dedicated squad of product, design, and engineering individuals. At Shopmonkey, we're not just building software; we're on a mission to help every auto repair shop thrive. We believe that with the right tools, shop owners can run their businesses smarter, faster, and more profitably. We are a fast-paced, collaborative, and customer-obsessed team, and we're looking for a senior product leader who shares our passion for getting under the hood and solving real-world problems. Please note for candidates in the San Francisco Bay area, this is a hybrid role with 2-3 days per week on-site at our Morgan Hill, CA office to collaborate and stay connected.

What You Will Do:

You’ll define and evangelize product needs for our core customers, representing Product in customer engagements and partnering closely with customer-facing teams to deliver maximum value. Your ability to communicate prioritization decisions, technical nuances, and the voice of the customer will impact thousands of auto shops across North America.

This is a unique role that requires an organized, impact-oriented, and customer- and product-focused individual who is comfortable with ambiguity, takes initiative, and builds strong, collaborative relationships across teams and with customers.

• Define Product Strategy: Define and champion the strategic direction, product vision, and roadmap for your squad, aligning with overall company goals and objectives. Stay attuned to industry trends, competitive dynamics, and emerging technologies that influence our space.
• Drive Execution: Lead feature scoping, prioritization, and trade-off discussions — knowing when to say no to achieve the best outcomes. Translate vision into clear product requirements and user stories, managing the backlog to ensure maximum impact and alignment with company goals.
• Lead Cross-Functional Teams: lead, inspire, and collaborate with engineering, design, marketing, and customer-facing teams to ensure successful launches, adoption, and measurable outcomes. Work with leadership to connect strategic plans to actionable, prioritized initiatives with clear metrics and timelines. 
• Collaborate Across Squads: Collaborate closely with other squad leads and stakeholders to coordinate efforts, resolve dependencies, and optimize resource allocation.
• Champion the Customer: Conduct research, analyze data, and synthesize insights to deeply understand the needs of our diverse customers — from small independent shops to multi-location enterprises. Use these customer insights and data analytics to guide decisions.
• Own the Full Lifecycle: Oversee the end-to-end product lifecycle — from ideation and validation through launch, iteration, and optimization. Measure success using product metrics such as adoption, engagement, and customer satisfaction, and use these to guide continuous improvement.

What You Bring:

• 6+ years of successful product management experience leading complex software products with cross-functional teams
• Proven track record of shipping SaaS products from concept to launch in a fast-paced, startup setting
• Excellent leadership and collaboration skills to build trust, bridge gaps between teams, and influence without authority
• Tenacity and ample leadership experience enabling you to lead, influence and organize complex, core feature projects
• Exceptional verbal, written, and presentation communication skills with experience engaging senior leadership and customers
• Data-driven mindset with the ability to balance qualitative insights and quantitative metrics
• Familiarity with modern product and project management tools (e.g., Linear, Productboard, Wrike)
• Hungry, fast-learner mindset with a bias towards action.
• Ability to travel periodically for customer visits, events, and workshops
• Bonus: Experience in the automotive space or in mobile app development

In the United States the range is typically $140,000 to $160,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Shopmonkey is looking for a Senior Product Manager, Fintech to join a dynamic Product team and serve as product lead to a dedicated squad of Product, Design, and Engineering individuals focused on helping auto shops thrive. Your role is to understand our customer's needs, develop innovative solutions, and make thoughtful resourcing trade-offs. Your ability to communicate your prioritization decisions, technical nuances of problems, and the voice of the customer will impact thousands of auto shops across North America. This role requires an extremely organized, impact oriented, and product-focused individual who is comfortable with ambiguity, taking initiative, and building collaborative relationships with stakeholders and customers. If you are looking for a new, challenging opportunity and building amazing software for thousands of customers, we'd love to talk with you! Please note for San Francisco Bay area candidates, this role would be hybrid, with 2-3 days/week in office for collaboration and connection. 

You will have the opportunity to:

Define Product Strategy: Develop and champion a compelling Fintech vision and long-term roadmap based on market research, shop feedback, and business objectives. Monitor the Fintech industry and insights into the competitive landscape and best practices.

Drive Execution: Drive feature scoping, prioritization efforts, and trade-off conversations – knowing what to say no to to achieve the best outcome. Craft detailed requirements and product specifications. You'll manage the product backlog to deliver maximum impact. 

Lead Cross-Functional Teams: Work closely with engineering, design, payment operations, marketing, sales, and legal teams to ensure successful product launches and market adoption.

Be the Voice of the Customer: Conduct in-depth user research and data analysis to deeply understand SMB and Enterprise customer pain points and needs. Use these insights to make informed product decisions.

Manage the Full Lifecycle: Oversee the entire product lifecycle, from ideation and validation, to launch and iteration. You'll track key product metrics, such as user engagement and revenue, using them to measure success and guide future development.

To Be Successful In This Role, You Will Need:

Product Management Experience: 6+ years in successful product management experience, with at least 3 years building Fintech products in SaaS

Fintech Expertise: launching and managing B2B embedded FinTech such as Payment Processing, Buy Now Pay Later, Capital/Lending, Banking, Payroll, AR/AP, Compliance (KYB/KYC), Loyalty Programs, etc.

Customer First Mindset: working with customers to gather feedback and requirements. Experience in working directly with sales and business development leaders to close customer deals. Ability to travel periodically for customer visits, events and on-site workshops.

Leadership and Communication: ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority. Exceptional verbal, presentation, and written communication skills and the ability to interact with diverse groups including senior management 

Startup Mentality: Hungry, fast-learner mindset. Biased towards execution, with extreme ownership over your product’s success and outcomes. Proven ability to work in a fast-paced, dynamic, and entrepreneurial environment. demonstrated ability to drive product strategy, roadmap, and go-to-market motion for new products

In the United States the range is typically $140,000 to $165,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Community Health Worker/Promotor(a) de Salud

at Zócalo Health

Work from Home (Santa Clara County) (Full Time) 

Compensation: $27.00 - $30.00  per hour

About Us 

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description 

Our care model is designed to meet members wherever they are—whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care.

Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community’s needs, promoting overall health equity and better outcomes for our members.

This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities.

The Community Health Worker will contribute in the following ways:

• Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients.
• Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake.
• Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing.
• Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning.
• Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs.
• Document all patient and care team interactions across multiple systems and tools.
• Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations.
• Provide culturally and linguistically appropriate health education and information.
• Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care.
• Support individualized goal setting using motivational interviewing.
• Conduct individual social needs assessments.
• Provide social support by listening to patient concerns and referring to appropriate support resources.
• Attend and participate in community events as a Zócalo Health representative.
• Coordinate internal clinical services.

Qualifications

Language/Culture

• Fluency (verbal and written) in English and Spanish.
• Knowledgeable of Latino customs and cultural norms (preferred)

Education

• High school diploma or GED (minimum). 

Licenses/Certifications (CA only) 

• Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR-
• Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date

Experience

• 1-3 years healthcare experience or healthcare navigation within the community.
• 2 - 5 years of community work, advocacy, engagement, or organizing.
• Previous working experience in related jobs (health promotion, project coordination, social research, administration).
• Familiarity with Google workspace. (preferred)
• Past experience documenting in an EHR. (preferred)
• Training in motivational interviewing. (preferred)

Complementary competencies and skills

• Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks.
• Team player who builds effective working relationships.
• Ability to train others.
• Well-known in and have strong ties to the local Latino community. (preferred)
• Well versed in local resources to support SDOH needs. (preferred)

COVID-19 vaccination requirement

• Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
• You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Flexible and able to travel to other communities

• Willing to travel to support community events and in person patient appointments. 
• Have reliable sources of transportation.

Benefits & Perks

• Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
• Comprehensive benefits (medical/dental/vision)
• Generous home office stipend 
• Competitive compensation 
• Generous PTO policy including 6 paid holidays.

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Community Health Worker/Promotor(a) de Salud

at Zócalo Health

Remote: Must reside in Sacramento CA

Compensation: $27.00 - $30.00  per hour

About Us 

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description 

Our care model is designed to meet members wherever they are—whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care.

Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community’s needs, promoting overall health equity and better outcomes for our members.

This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities.

The Community Health Worker will contribute in the following ways:

• Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients.
• Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake.
• Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing.
• Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning.
• Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs.
• Document all patient and care team interactions across multiple systems and tools.
• Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations.
• Provide culturally and linguistically appropriate health education and information.
• Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care.
• Support individualized goal setting using motivational interviewing.
• Conduct individual social needs assessments.
• Provide social support by listening to patient concerns and referring to appropriate support resources.
• Attend and participate in community events as a Zócalo Health representative.
• Coordinate internal clinical services.

Qualifications

Language/Culture

• Fluency (verbal and written) in English and Spanish.
• Knowledgeable of Latino customs and cultural norms (preferred)

Education

• High school diploma or GED (minimum). 

Licenses/Certifications (CA only) 

• Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR-
• Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date

Experience

• 1-3 years healthcare experience or healthcare navigation within the community.
• 2 - 5 years of community work, advocacy, engagement, or organizing.
• Previous working experience in related jobs (health promotion, project coordination, social research, administration).
• Familiarity with Google workspace. (preferred)
• Past experience documenting in an EHR. (preferred)
• Training in motivational interviewing. (preferred)

Complementary competencies and skills

• Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks.
• Team player who builds effective working relationships.
• Ability to train others.
• Well-known in and have strong ties to the local Latino community. (preferred)
• Well versed in local resources to support SDOH needs. (preferred)

COVID-19 vaccination requirement

• Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
• You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Flexible and able to travel to other communities

• Willing to travel to support community events and in person patient appointments. 
• Have reliable sources of transportation.

Benefits & Perks

• Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
• Comprehensive benefits (medical/dental/vision)
• Generous home office stipend 
• Competitive compensation 
• Generous PTO policy including 6 paid holidays.

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Community Health Worker/Promotor(a) de Salud

at Zócalo Health

Work from Home (Fresno, Kings, Madera Counties) (Full Time) 

Compensation: $27.00 - $30.00  per hour

About Us 

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description 

Our care model is designed to meet members wherever they are—whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care.

Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community’s needs, promoting overall health equity and better outcomes for our members.

This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities.

The Community Health Worker will contribute in the following ways:

• Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients.
• Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake.
• Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing.
• Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning.
• Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs.
• Document all patient and care team interactions across multiple systems and tools.
• Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations.
• Provide culturally and linguistically appropriate health education and information.
• Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care.
• Support individualized goal setting using motivational interviewing.
• Conduct individual social needs assessments.
• Provide social support by listening to patient concerns and referring to appropriate support resources.
• Attend and participate in community events as a Zócalo Health representative.
• Coordinate internal clinical services.

Qualifications

Language/Culture

• Fluency (verbal and written) in English and Spanish.
• Knowledgeable of Latino customs and cultural norms (preferred)

Education

• High school diploma or GED (minimum). 

Licenses/Certifications (CA only) 

• Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR-
• Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date

Experience

• 1-3 years healthcare experience or healthcare navigation within the community.
• 2 - 5 years of community work, advocacy, engagement, or organizing.
• Previous working experience in related jobs (health promotion, project coordination, social research, administration).
• Familiarity with Google workspace. (preferred)
• Past experience documenting in an EHR. (preferred)
• Training in motivational interviewing. (preferred)

Complementary competencies and skills

• Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks.
• Team player who builds effective working relationships.
• Ability to train others.
• Well-known in and have strong ties to the local Latino community. (preferred)
• Well versed in local resources to support SDOH needs. (preferred)

COVID-19 vaccination requirement

• Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
• You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Flexible and able to travel to other communities

• Willing to travel to support community events and in person patient appointments. 
• Have reliable sources of transportation.

Benefits & Perks

• Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
• Comprehensive benefits (medical/dental/vision)
• Generous home office stipend 
• Competitive compensation 
• Generous PTO policy including 6 paid holidays.

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Community Health Worker/Promotor(a) de Salud

at Zócalo Health

Work from Home (Alameda County) (Full Time) 

Compensation: $27.00 - $30.00  per hour

About Us 

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description 

Our care model is designed to meet members wherever they are—whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care.

Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community’s needs, promoting overall health equity and better outcomes for our members.

This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities.

The Community Health Worker will contribute in the following ways:

• Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients.
• Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake.
• Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing.
• Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning.
• Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs.
• Document all patient and care team interactions across multiple systems and tools.
• Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations.
• Provide culturally and linguistically appropriate health education and information.
• Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care.
• Support individualized goal setting using motivational interviewing.
• Conduct individual social needs assessments.
• Provide social support by listening to patient concerns and referring to appropriate support resources.
• Attend and participate in community events as a Zócalo Health representative.
• Coordinate internal clinical services.

Qualifications

Language/Culture

• Fluency (verbal and written) in English and Spanish.
• Knowledgeable of Latino customs and cultural norms (preferred)

Education

• High school diploma or GED (minimum). 

Licenses/Certifications (CA only) 

• Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR-
• Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date

Experience

• 1-3 years healthcare experience or healthcare navigation within the community.
• 2 - 5 years of community work, advocacy, engagement, or organizing.
• Previous working experience in related jobs (health promotion, project coordination, social research, administration).
• Familiarity with Google workspace. (preferred)
• Past experience documenting in an EHR. (preferred)
• Training in motivational interviewing. (preferred)

Complementary competencies and skills

• Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks.
• Team player who builds effective working relationships.
• Ability to train others.
• Well-known in and have strong ties to the local Latino community. (preferred)
• Well versed in local resources to support SDOH needs. (preferred)

COVID-19 vaccination requirement

• Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
• You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Flexible and able to travel to other communities

• Willing to travel to support community events and in person patient appointments. 
• Have reliable sources of transportation.

Benefits & Perks

• Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
• Comprehensive benefits (medical/dental/vision)
• Generous home office stipend 
• Competitive compensation 
• Generous PTO policy including 6 paid holidays.

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Sama is supporting a professional services engagement with an automotive client to conduct structured real-world data collection using sensor-equipped vehicles. This project will collect high-quality driving data to support the development of advanced autonomous vehicle systems.

The field team will operate in a dual driver/co-pilot configuration to ensure safety, reduce fatigue, and improve data collection quality. We are hiring 3 Drivers to join this project team. 

This is a 4 months contract opportunity paying $25/hour. Sama will offer a Driver Incentive Program tied to completion of the full project duration.

Role Overview

Drivers will operate client-provided vehicles equipped with specialized sensors to capture structured driving scenarios across designated routes and locations in the Bay Area. Drivers will work closely with a co-driver during collection sessions and follow predefined protocols to ensure high-quality data capture.

Key Responsibilities

Vehicle Operation

• Drive sensor-equipped vehicles along predefined routes across the Bay Area.
• Operate vehicles with trailer hitching and reversing when required.
• Maintain safe driving practices and comply with all local traffic laws.

Data Collection

• Conduct daily driving sessions during peak sunlight hours (approximately 4 hours per day) to optimize sensor performance.
• Follow structured collection protocols to capture specific driving scenarios and objects.
• Monitor collection tools and systems to ensure successful capture.

Operational Support

• Assist with troubleshooting minor operational or equipment issues.
• Support setup and breakdown of equipment when required.
• Ensure safe operation of vehicles, sensors and surrounding environments during data collection.
• May include data upload of collected data
• Communication with Project Manager for list of target locations and routes for the coming day(s)

Qualifications

• Valid clean driver’s license
• Minimum age 25 years old 
• Proven experience driving with trailers, hitching and reversing (ability to provide a demonstrating short video)
• Comfortable driving for extended periods in urban environments
• Attention to detail and safety awareness

Behavioral Health Case Manager  (Clinical Social Worker)

 Zócalo Health
Remote + Field-based — Full Time, San Bernardino
Compensation: 78,000 - 90,000 

About Us

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care.

Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support.

Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care.

Role Description

Our care model is designed to meet members wherever they are—whether in their homes, online, or in their community. Behavioral Health Case Managers  are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving member engagement and access to care.

Zócalo Health is seeking a behavioral health case manager to serve as the primary point of contact for an assigned caseload of ECM members with behavioral health needs (including members with more complex mental health and/or substance use needs). This role provides relationship-based outreach, care navigation, care coordination, and brief skills-based behavioral health support to help members engage in appropriate services and move toward their goals.

Note: This role focuses on engagement, care coordination, and brief support strategies, including referrals and warm handoffs to psychotherapy, psychiatry, and Specialty Mental Health. 

This position reports to the Senior Director of Clinical Operations. You will work primarily in your community, with some work-from-home responsibilities.

 Responsibilities

• Play an active role in member registration and enrollment, including organizing community engagement and outbound outreach calls/texts.
• Conduct outreach (virtually and in-person) to members scheduled for appointments and complete initial intake and readiness-to-engage check-ins.
• Engage with a panel of assigned members to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence support, and resource sharing.
• Coordinate access to behavioral health services, including referrals and warm handoffs to psychotherapy, psychiatry, and Specialty Mental Health. 
• Assess for social determinants of health (SDOH) needs and enroll members in SDOH programs, including care planning development, referral to community resources, coaching, and graduation/transition planning.
• Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex member needs.
• Document all member and care team interactions across multiple systems and tools.
• Participate in community events to support member activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations.
• Provide culturally and linguistically appropriate health education and information.
• Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care.
• Support individualized goal setting using motivational interviewing.
• Conduct individual social needs assessments.
• Provide social support by listening to member concerns and connecting them to appropriate support resources.
• Attend and participate in community events as a Zócalo Health representative.
• Coordinate internal clinical services.
• Serve as the primary relationship holder for members with behavioral health needs; provide consistent outreach, follow-up, and re-engagement support, including after ED/inpatient discharge when applicable.
• Use evidence-based engagement approaches (e.g., Motivational Interviewing) to support readiness for care, reduce barriers, and improve follow-through on shared care plan goals.
• Provide brief, skills-based support aligned to member goals (e.g., behavioral activation strategies, coping skills coaching, and health literacy education related to behavioral health conditions and treatment options).
• Provide brief crisis support within scope and protocol (e.g., de-escalation and safety check-ins) and complete warm handoffs to local crisis resources or higher levels of care when indicated.
• Track and communicate behavioral health–related barriers, member goals, and key updates to the interdisciplinary team; participate in weekly case reviews and ad hoc case consultations.
  
  

Qualifications

• Fluency (verbal and written) in English and Spanish.
• Knowledgeable of Latino customs and cultural norms (preferred).

• Master’s degree in Social Work

Licenses/Certifications (required)

• Active, unrestricted Clinical Social Work License (LCSW)

Experience

• 1–3 years healthcare experience or healthcare navigation within the community.
• Experience supporting members/patients with behavioral health needs (SMI/SUD exposure preferred).
• Familiarity with Google Workspace (preferred).
• Past experience documenting in an EHR (preferred).
• Training in motivational interviewing (preferred).

Preferred Qualifications

• Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks.
• Team player who builds effective working relationships.
• Ability to train others (preferred).
• Well-known in and have strong ties to the local Latino community (preferred).
• Well versed in local resources to support SDOH needs (preferred).
  
  

COVID-19 vaccination requirement

Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Flexible and able to travel to other communities

• Willing to travel to support community events and in person member appointments.
• Have reliable sources of transportation.
  
  

Benefits & Perks

• Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
  Comprehensive benefits (medical/dental/vision)
• Generous home office stipend
• Competitive compensation
• Generous PTO policy including 6 paid holidays
  
  

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Medical Billing Specialist (CPC)

at Zócalo Health

Remote, California residents only (Full Time) 

Compensation: $28- $32 per hour

About Us 

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description 

The Medical Billing Specialist (CPC) will join Zócalo Health at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing, and Zócalo Health will lead the transition from fee-for-service to value-based care for the growing Latino community in the U.S. 

An integral member of the Revenue Cycle Management team, you will be responsible for supporting accurate, compliant, and timely medical billing across Primary Care, Urgent Care, and Behavioral Health services, including Medi-Cal managed care plans and Medi-Cal initiatives such as Enhanced Care Management (ECM), Community Health Worker (CHW), and Care Services (CS). This role applies certified coding expertise to ensure claims are reviewed, coded correctly, submitted in a timely manner, and followed through to resolution, including denial management. You will collaborate closely with Revenue Cycle stakeholders to support reimbursement accuracy, identify trends impacting claims performance, and contribute to continuous improvement as Zócalo Health scales value-based care for the communities we serve.

This position reports to the Revenue Cycle Management Team Lead. 

The Medical Billing Specialist (CPC) will contribute in the following ways:

• Provide accurate and compliant coding and billing for Primary Care, Urgent Care, and Behavioral Health services across Medi-Cal managed care plans and Medi-Cal initiatives, including ECM, CHW, and Care Services.
• Ensure claims are reviewed, coded correctly, submitted timely, and followed through to resolution in alignment with payer, regulatory, and internal requirements.
• Actively research and resolve claim denials and rejections to improve reimbursement outcomes and first-pass claim acceptance.
• Partner with Revenue Cycle team members to identify trends impacting claims performance and support continuous process improvement.
• Maintain accurate documentation and billing records within Athena and related billing systems to support audit readiness and compliance.
• Provide additional billing and revenue cycle support as needed to support team priorities and ensure continuity of Revenue Cycle operations.

Qualifications

• High school diploma or equivalent required.
• Active Certified Professional Coder (CPC) or CPC-A certification required.
• 3 to 5 years of medical billing experience.
• Experience billing Medi-Cal managed care plans in California.
• Strong understanding of revenue cycle workflows, including claim review, coding accuracy, submission, denial management, appeals, and follow-up.
• Ability to maintain accuracy, confidentiality, and compliance with HIPAA requirements in a remote work environment.
• Strong written and verbal communication skills.

Preferred Qualifications

• Demonstrated experience coding and billing for Primary Care, Urgent Care, and Behavioral Health services.
• Direct experience billing Medi-Cal initiatives, including Enhanced Care Management (ECM), Community Health Worker (CHW), and Care Services (CS).
• Experience working with electronic health record and practice management systems, including Athena.
• Experience using revenue cycle management platforms and clearinghouse tools, such as Candid.
• Strong analytical skills with the ability to identify trends related to denials, underpayments, and payer behavior.

What you can expect from Zócalo Health

• Competitive salary: $28-$32 per hour (depending on experience)
• Equity compensation package
• Comprehensive benefits including medical, dental, and vision 
• 401k
• Generous PTO policy (up to 15 days per year for FT employees)
• $1,000 home office stipend
• We provide the equipment needed for this role.
• Opportunity for rapid career progression with plenty of room for personal growth.

You must be authorized to work in the United States. 

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.