Job Summary

The PMM team at Razorpay is responsible for identifying new product innovation opportunities as well as maximizing the potential of our existing products. They are aligned with individual products and own them through the product journey. Responsible for the growth of the product, aligned to company goals, the PMM is expected to be the internal and external evangelist. They are responsible for launching the product as well identifying new avenues and opportunities. 

Roles and Responsibilities

• Product Marketing Strategy: Own the local maxima for your product. Define and execute GTM for new launches and campaigns for driving growth. 
• Go-to-Market: Devise a go-to-market strategy to achieve overall business targets with cross collaboration with sales, marketing and product teams. Prepare compelling solution sales plays for multiple buyer personas, solving for differentiated business needs. Strong data inclination to drive GTMs.
• Market Landscaping and Research: Talk to customers, conduct market research, work with our product analysts and acquire insights that will deepen our understanding of target market segments and relevant audiences.
• Product Evangelist - Act as an evangelist for your product internally and externally. Create brand awareness for your product inline with the Razorpay payments and overall Razorpay brand.
• Optimize Across the Funnel: Work closely with Sales, analytics, Product and Marketing to continuously optimize and track the funnel for your products.
• Product Innovation: Be on top of the voice of the customer as well as the happenings in the competitive landscape and the industry as a whole to include the product roadmap.
• Enable User-Facing Teams: Enable and train the Sales, Marketing, and Customer Success teams by owning and driving the creation of collaterals, content, and demo. Enable sales and business teams with lead generation, industry fitments as well as through sales kits and various collaterals such as testimonials, case-studies to better the conversion funnel

Desired Skills and Experience

• 1-3 years of relevant experience in Product marketing
• Exposure to Fintech and  SAAS technology products in a marketing function is a plus
• Ability to interact and understand with executive management and C-Suite executives
• You have excellent verbal and written communication skills
• You have a strong grip on metrics, consumer research, and macro trends
• You are ambitious and have a natural focus and bias towards outcomes

About AQR Capital Management 

AQR is a global investment management firm built at the intersection of financial theory and practical application. We strive to deliver superior, long-term results for our clients by seeking to filter out market noise to identify and isolate what matters most, and by developing ideas that stand up to rigorous testing. Underpinning this philosophy is an unrelenting commitment to excellence in technology — powering our insights and analysis. This unique combination has made us leaders in alternative and traditional strategies since 1998.

AQR takes a systematic, research-driven approach, applying quantitative tools to process fundamental information and manage risk. Our clients include institutional investors, such as pension funds, insurance companies, endowments, foundations and sovereign wealth funds, as well as financial advisors.

About the Team:

The RFP team serves a core function within our Reporting team, supporting sales, client service, and ongoing due diligence efforts.  The primary responsibility of the role is to partner with the Business Development team and coordinate with subject matter experts across the organization, including Research Teams, to respond to RFP and DDQ requests for prospective and existing clients.  In addition, the individual will be expected to contribute to the RFP Team’s ongoing efforts redesigning processes to increase efficiency and improve outcomes.  A successful candidate operates well independently as well as in a team environment and is a proactive and creative problem solver.

Your Role:

We are seeking an exceptionally talented individual to join the RFP Function within our Reporting team.

You will:

• Proactively address RFP and DDQ requests and complete all corresponding documentation leveraging the Team’s RFP Management Tool Responsive
• Partner with subject matter experts across the firm to ensure accuracy of RFP / DDQ content and responses.
• Track and manage all active RFPs and DDQs, escalating to senior management if deadlines are in jeopardy of being missed
• Coordinate with stakeholders across the firm to maintain high-quality content for RFPs DDQs in the Team’s content library on Responsive
• Maintain a commitment to quality, accuracy, and attention to detail in a timely manner
• Utilize AI tools to drive strategic changes to existing processes

What You’ll Bring:

• A relevant undergraduate degree including but not limited to Marketing, Business, Finance, Economics, English or Communications
• 3+ years of relevant post-undergraduate experience within a professional services environment; asset management and operations backgrounds are preferred
• Ability to work independently as well as within a team
• Strong written and verbal communications skills
• Well-organized with the ability to multi-task and work within tight timeframes
• Works proactively, taking initiative to identify and solve problems
• Proficient in Microsoft Office Suite
• Experience with Responsive is preferred
• Experience with Artificial Intelligence is a plus

About AQR Capital Management 

AQR is a global investment management firm built at the intersection of financial theory and practical application. We strive to deliver superior, long-term results for our clients by seeking to filter out market noise to identify and isolate what matters most, and by developing ideas that stand up to rigorous testing. Underpinning this philosophy is an unrelenting commitment to excellence in technology — powering our insights and analysis. This unique combination has made us leaders in alternative and traditional strategies since 1998.

AQR takes a systematic, research-driven approach, applying quantitative tools to process fundamental information and manage risk. Our clients include institutional investors, such as pension funds, insurance companies, endowments, foundations and sovereign wealth funds, as well as financial advisors.

The Team 
The Distribution Analytics team in the Finance organization is responsible for supplying data-driven insights that support the firm’s global distribution efforts. You will work closely with the Business Development team, the Distribution Analytics function, and the Data Engineering team to deliver high-impact analytics, build dashboards and ensure the integrity of our CRM/distribution data. 

Your Role 
In this position you will: 

• Develop, deliver and maintain ad-hoc and periodic tactical and strategic analytics/reports to support Business Development and distribution channels. 

• Use SQL (and other query tools) to extract, manipulate and analyze data. 

• Collaborate with the CRM system to produce reports and monitor data quality (e.g., completeness, consistency, accuracy of sales/distribution records). 

• Work with Data Engineering to recommend and implement improvements to data pipelines, ETL processes and dashboards. 

• Create front-end visualizations and dashboards using tools such as Power BI or MicroStrategy, translating business needs into clear visual insights. 

• Translate analytical findings into actionable business recommendations and communicate results 

• Operate in a fast-paced global environment, helping to ensure our distribution data is fit for purpose and supports the sales organization effectively. 

What You’ll Bring 
Required:

• Bachelor’s degree (or equivalent) in a quantitative discipline—e.g., Computer Science, Engineering, Mathematics, Statistics, Economics. 

• Strong proficiency in SQL: ability to extract, analyze and transform data. 

• Demonstrated ability to take raw data, find patterns/trends, and produce meaningful reports. 

• Self-motivated, detail-oriented, able to prioritize multiple tasks and meet deadlines in a dynamic environment. 

Preferred: 

• Experience working with Salesforce (or equivalent CRM) reporting and/or data model. 

• Experience building dashboards and visualizations using Power BI, MicroStrategy or comparable BI tools. 

• Experience in data quality / data governance / data stewardship frameworks. 

• Prior exposure to distribution analytics, sales data, or financial services/asset management context. 

Who You Are 

• You are a thoughtful, collaborative individual who thrives in a high-intellect, fast-moving environment. 

• You commit to integrity, clarity and openness in your work. 

• You are motivated by turning data into actionable insights. 

• You believe that strong analytics and clean data are crucial to business success. 

• You are eager to learn, adapt and grow, recognizing that innovation may come from anyone at AQR 

About AQR Capital Management 

AQR is a global investment management firm that provides investment management services to pooled investment vehicles including hedge funds, mutual funds, European funds (i.e. UCITS) as well as to separately managed accounts (SMAs). AQR was established in August 1998 and has been engaged in trading equities, fixed income, currencies, commodities and derivatives across the globe. AQR employs long/short equity, arbitrage, global macro, alternative investments (i.e., absolute return and total return), and multi-style strategies, among others, to make its trades. AQR's clients include institutional investors, such as pension funds, insurance companies, endowments, foundations, and sovereign wealth funds, as well as financial advisors and high net worth individuals. AQR’s clients can choose to invest through various AQR fund complexes and structures (i.e. Master-Feeder structures, RICs, UCITS etc.) or through separately managed accounts. AQR currently manages close to 200 legal entities for the various fund structures.

The AQR Tax Team is a globally integrated function with professionals located across the U.S., U.K., the Philippines, and India. The team plays a critical role in managing the firm’s global tax compliance, reporting, and advisory responsibilities, supporting a wide range of investment vehicles and legal entities. The India tax team forms an important part of this global footprint, contributing to tax compliance, fund reporting, investor reporting, and process efficiency initiatives. In addition to core compliance responsibilities, the team partners closely with colleagues across Finance, Legal, Operations, Business Development and Investment teams to ensure alignment on regulatory requirements, support new product and entity launches, and assess the tax implications of evolving business strategies. The AQR Tax Team ultimately reports to the Head of Tax and then to the Chief Financial Officer (CFO), and functions as part of the broader Finance department.

With the support of fund administrators and Big 4 accounting firms, the AQR Tax department manages the tax compliance function for its investment entities. Fund administrators prepare detailed tax workpapers, while Big 4 firms prepare tax forms, execute filings, and provide advisory support on complex tax and regulatory matters.

Job description: This role is responsible for tax compliance, reporting, and oversight for hedge funds and mutual funds.

Your Role

• Review taxable income calculations and related tax adjustments such as wash sales, straddles, constructive sales, and other book-to-tax differences
• Review hedge fund tax allocations, including tax transfers, and fill-up/fill-down special allocations
• Review Schedules K-1/K-3 along with the required statements and footnotes
• Review mutual fund-specific items such as year-end distributions, shareholder reporting, annual gross income tests, and asset diversification tests
• Review federal and state tax returns and related forms, including Form 1065, Form 1120-RIC, Form 8613, and Form 8621
• Review international tax filings such as Form 1042/1042-S, FBAR, Form 8865, Form 5471, and PFIC statements
• Manage relationships with external tax vendors to ensure compliance with annual tax delivery calendars and timely submission of deliverables
• Prepare reconciliation schedules and supporting workpapers to facilitate tax reviews
• Address investor tax inquiries by providing reconciliations and well-documented responses
• Develop scenario analyses and models in response to ad-hoc requests from internal and external stakeholders
• Collaborate with fund treasury, legal, operations, and other internal teams to resolve tax reporting and compliance matters
• Review annual tax estimate workpapers for hedge funds and mutual funds
• Maintain and update review procedures to capture current tax developments and changes
• Navigate and analyze tax data to deliver accurate reporting solutions for internal and external stakeholders

What You’ll Bring

• Knowledge of U.S. taxation of hedge funds
• Knowledge of U.S. taxation of mutual funds is a plus
• In-depth understanding of financial instruments and their U.S. taxation
• Must be highly organized, with excellent multi-tasking skills and ability to prioritize activities effectively.
• Must be comfortable making decisions on product design and analysis.
• High attention to details
• Excellent command of the English language - oral and written
• Strong analytical, technical and research skills
• Can work with minimal supervision and deliver high quality output.
• Must be proactive, motivated and team player
• Proficient in MS Office applications, particularly MS Excel
• AI tools and knowledge of AI in context to automation of US tax work

Education and Experience:

• Bachelor’s degree in accounting
• CPA or EA will be an added advantage
• 2+ years of tax experience within the asset management industry
• Experience with U.S. partnership and corporate taxation
• Experience with U.S. taxation of hedge funds
• Experience with U.S. taxation of mutual funds is an advantage

Who You Are

• Mature, thoughtful, and a natural fit for a collaborative, team-oriented culture
• Hard-working and eager to learn in a fast-paced, innovative environment
• Committed to intellectual integrity, transparency, and openness
• Motivated by the transformational effects of technology-at-scale

Key Responsibilities

Campaign Planning & Onboarding

• Own the end-to-end campaign setup process — from brief intake and media planning to creative specifications, trafficking, and go-live
• Translate advertiser KPIs (ROAS, CPL, CTR, incremental lift) into campaign structures suited for Razorpay's Transaction Ads inventory and Audience Intelligence activations on Meta and Google
• Coordinate with sales and advertiser teams to define targeting parameters, audience segments, budget pacing, and flight schedules
• Ensure all campaigns are launched accurately and on time, with proper tracking and attribution in place

Campaign Execution & Optimization

• Monitor live campaigns daily across Razorpay Media Network (in-transaction and post-transaction placements) and offsite channels (Meta, Google)
• Proactively identify underperforming campaigns and implement optimizations across bids, creatives, audience segments, and pacing
• Manage budget allocation across campaigns to maximize delivery and performance against KPIs
• Work with the publisher operations team to troubleshoot delivery issues and ensure inventory health on 3P publisher platforms

Client Reporting & Insights

• Build and deliver regular performance reports (weekly, mid-flight, end-of-campaign) with clear insights and recommendations
• Present campaign results to advertiser POCs and agency teams, demonstrating ROI and identifying opportunities for upsell or renewed investment
• Develop standardized reporting templates and dashboards that scale across the campaign portfolio

Audience Intelligence Campaign Management

• Set up and manage transaction graph-based audience segments for activation on Meta and Google
• Coordinate with the data and product teams on segment availability, refresh cycles, and match rate optimization
• Support advertiser teams in interpreting audience performance data and refining segment strategies across campaign cycles

Cross-functional Collaboration

• Partner with enterprise sales during the pre-sales phase to validate campaign feasibility, scope delivery timelines, and set realistic performance expectations
• Work closely with product on feature gaps, delivery bugs, and tooling improvements that impact campaign operations
• Coordinate with creative and agency partners to ensure ad assets meet platform specifications and quality standards
• Feed structured performance insights back to the sales team for renewals, upsells, and new business pitches

Process & Operations

• Maintain accurate campaign trackers, status dashboards, and pacing reports across the entire active portfolio
• Document SOPs for campaign onboarding, optimization workflows, and reporting cadences
• Flag risks proactively — budget overruns, delivery shortfalls, creative fatigue — and drive resolution before they impact client outcomes

Required Skills and Qualifications

• Bachelor's degree in any discipline; quantitative or business backgrounds preferred
• 3–6 years of experience in campaign management, ad operations, or performance marketing — ideally at a DSP, ad network, publisher, or performance marketing agency
• Hands-on experience managing campaigns on Meta Ads Manager and Google Ads (DV360 or Programmatic is a plus)
• Strong analytical ability — comfortable working with campaign data in Excel/Sheets, pulling insights, and identifying optimization levers without hand-holding
• Experience with audience-based targeting strategies (custom audiences, lookalikes, contextual, behavioral segments)
• Familiarity with tracking and measurement frameworks — pixel setup, conversion events, UTM parameters, and attribution models
• Excellent client-facing communication skills; able to present performance data clearly to marketing and agency stakeholders
• High ownership mentality — able to manage 10-15 campaigns simultaneously while maintaining quality and SLA commitments
• Prior exposure to retail media, commerce media, or fintech advertising is a strong plus
• BFSI advertiser experience (banks, credit cards, insurance, fintech) is an advantage

The Role -

The Senior Associate, Magic Checkout Sales exists to drive the adoption and revenue growth of Razorpay’s 1-click checkout solution among Direct-to-Consumer (D2C) brands and e-commerce merchants. This role solves the critical business problem of reducing cart abandonment, optimising Return to Origin (RTO) rates, and enhancing the overall shopper experience for our merchants. Positioned as a high-performing individual contributor within the Strategic Product Sales team, you will own the end-to-end sales lifecycle and act as a consultative partner, aligning Razorpay’s checkout innovations with the merchant's growth and conversion goals.

Roles & Responsibilities

• Execute the end-to-end sales lifecycle for Razorpay’s Magic Checkout, from lead generation and product pitching to commercial negotiation and closure, driving predictable revenue growth.
• Deliver compelling product demonstrations to founders, CXOs, and e-commerce heads, clearly articulating the ROI of 1-click checkout, RTO reduction, and conversion rate optimisation.
• Analyse merchant funnel data and e-commerce metrics to build customised business cases that showcase the precise value and conversion uplift Magic Checkout delivers.
• Orchestrate cross-functional collaboration with Product, Integration, and Marketing teams to ensure seamless merchant onboarding and customised platform implementations (e.g., Shopify, WooCommerce, custom stacks).
• Maintain rigorous CRM hygiene and pipeline forecasting accuracy to ensure transparent reporting of sales performance against allocated quotas.
• Synthesise market intelligence, competitor insights, and merchant feedback to drive continuous improvement in go-to-market strategies and future product enhancements.

Mandatory Qualifications

Skills

• Exceptional B2B/D2C sales acumen, stakeholder influence, and commercial negotiation capabilities.
• Deep understanding of the e-commerce ecosystem, conversion rate optimisation (CRO), and payment gateways.
• Strong analytical mindset with the ability to dissect checkout funnel metrics and build data-driven sales pitches.

Experience

• 3-5 years of proven experience in B2B SaaS, E-commerce enablement, or Fintech sales.
• Demonstrated track record of consistently meeting or exceeding revenue targets as an individual contributor in a high-velocity sales environment.

Tools

• Proficiency in CRM platforms (e.g., Salesforce) and modern sales prospecting tools (e.g., LinkedIn Sales Navigator).

AI & Digital Competency

• Demonstrated ability to leverage AI-driven sales intelligence tools (e.g., automated prospecting, predictive pipeline analytics, and conversational AI) to optimize the sales funnel, personalise merchant outreach, and enhance overall operational productivity.

Impact In This Role:

As an Associate Sales Support Specialist, you will play a key role in supporting our U.S. sales team with administrative tasks, CRM management, order processing, and internal coordination. You will also interact directly with customers via email, chat, or phone to assist with inquiries, provide updates, or resolve minor issues. 

Work Hours: 8:30 PM – 4:30 AM IST, Monday through Friday (aligned with US Central business hours)
This role follow a hybrid work schedule - 3 nights in office, 2 nights remote

Key Responsibilities:

Sales Support:

• Maintain and update CRM systems (e.g., Salesforce, Odoo) with accurate sales data
• Prepare and process sales quotes, invoices, purchase orders, and contracts
• Coordinate with internal teams (logistics, finance, operations) to support the sales cycle
• Track order statuses, follow up on pending documentation, and support reporting needs
• Manage sales documentation and ensure compliance with internal processes
  
  

Customer Engagement:

• Respond to customer inquiries via email, chat, or phone in a timely and professional manner
• Assist customers with basic product information, order updates, and support requests
• Escalate complex issues to relevant team members while maintaining clear communication
• Build rapport with customers and represent the company with professionalism and warmth
  
  

Qualifications:

Required:

• Bachelor’s degree in Mechanical Engineering
• 1-2 years of experience in a sales support or customer service role
• Strong verbal and written communication skills in English
• Proficiency with Microsoft Office Suite, Google Workspace, and CRM tools
• Ability to work independently, prioritise tasks, and meet deadlines
  
  

Preferred:

• Familiarity with U.S. business practices and customer expectations
• Basic understanding of sales funnels and B2B or B2C sales processes
  
  

What We Offer:

• Competitive compensation
• Opportunity to work with a U.S.-based team and grow professionally
• A collaborative and supportive team culture
• Performance-based bonuses (where applicable)
  
  

Perks and Benefits

• Transportation and Food facility for NA support
• Annual leave, paid sick and Casual leaves
• Team celebrations
• And much, much more!

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people. We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

What you’ll do

Responsibilities

• Research and create outreach materials for high value prospects, in partnership with SDRs and AEs.
• Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
• Execute outbound sales plays created by marketing Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing.
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• A track record of top performance or prior success.
• Superior verbal and written communication skills.
• Self starter who is able to operate in a hyper growth environment.
• This role requires in-office participation three (3) days per week in Stripe office.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a Data Architect, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 10+ YEARS of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

Must have qualifications

To be considered for this role, you must meet the following essential qualifications:

• Bachelor's or Master's degree in Computer Science, Information Systems, Data Engineering, or equivalent professional experience
• 10+ years of progressive experience in data architecture, data platform engineering, or enterprise BI/analytics roles
• Demonstrable experience as a lead data architect on at least two large-scale enterprise data platform programmes
• 3NF — operational and transactional layer design
• Dimensional modelling — Kimball star/snowflake, slowly changing dimensions
• Data Vault 2.0 — hubs, links, satellites, business keys
• Data mesh & domain-oriented data product design
• Architecture Decision Records (ADRs) and C4 modelling
• Data contract design — schema, SLAs, versioning
• Data catalogue & metadata management design
• Data quality framework design and governance policy
• BigQuery — advanced design, partitioning, clustering, BI Engine
• Dataflow (Apache Beam) — streaming and batch architecture
• Cloud Composer / Airflow — orchestration design
• Pub/Sub — event-driven data product patterns
• Dataplex — data cataloguing, lineage, data quality
• Vertex AI Pipelines — ML feature pipeline integration
• Cloud Storage — data lake zone design (raw/curated/serving)
• Terraform — IaC standards and landing zone design
• Databricks Lakehouse — medallion architecture, zone design
• Delta Lake — ACID, time travel, schema evolution, Z-ordering
• Unity Catalog — governance, lineage, access control, data products
• Databricks Workflows and Asset Bundles — lifecycle automation
• PySpark — advanced optimization, broadcast, AQE, dynamic pruning
• dbt on Databricks — transformation layer standards
• Databricks on GCP — cluster policy, instance pools, cost governance
• MLflow — model registry integration with data product layer
• Unity Catalog — fine-grained access, row/column security
• Dataplex — data mesh governance on GCP
• Data lineage — column-level lineage design and tooling
• GDPR, data residency, and privacy-by-design principles
• Data stewardship operating models
• Metadata standards — Dublin Core, OpenLineage, OpenMetadata
• Google Cloud Professional Data Engineer or Professional Cloud Architect certification
• Databricks Certified Professional Data Engineer or Databricks Certified Associate Developer for Apache Spark
• TOGAF, Zachman, or equivalent enterprise architecture framework certification.

Nice to have qualifications  

• Azure Synapse / Microsoft Fabric — cross-cloud architecture experience
• Apache Iceberg or Apache Hudi — open table format evaluation and migration experience
• Event-driven architecture — Apache Kafka, Confluent Cloud, or Pub/Sub advanced patterns
• Generative AI integration patterns — RAG pipelines, vector stores (AlloyDB, Vertex AI Vector Search), LLM-as-data-product
• Exposure to composable commerce data models — product, pricing, inventory, order domains (commercetools, SFCC, SAP Commerce)
• Experience in luxury, retail, or FMCG verticals — multi-brand data architectures, PIM/DAM integration patterns
• OpenMetadata or Collibra — enterprise-grade data catalogue implementation
• Familiarity with Salesforce Marketing Cloud data connectors or Customer Data Platforms (CDPs)
• Google Cloud Professional Machine Learning Engineer
• CDMP (Certified Data Management Professional) — DAMA certification
• HashiCorp Terraform Associate

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Fulltime position based in Bengaluru. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

**This is a hybrid role, requiring 2 days per week in our Bangalore office**

Reporting directly to the Director of Engineering, the Lead Engineer will guide the design and implementation of the software solutions under the User Generated Content (UGC) business division. Our teams work across the front-end (React & Elm), backend (Java/Kotlin), Data (Snowflake, dbt, Tableau), DevOps, and QA. We need a seasoned engineer who can shape the long-term design of our system. This person will guide our teams in architecting product features in a way that moves us towards that vision. We have a team-oriented culture, value collaboration, self-direction, and continuous improvement. We learn from our experiences to always improve, and we have fun and celebrate our successes.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Establish and champion the high-level, long-term architectural strategy for the UGC division’s suite of products
• Ensure software architecture aligns with the established technical strategy by establishing an Architecture Review Committee
• Advocate regulatory compliance, security policies, and processes in adherence to Industry standards and 1World Sync guidelines
• Drive continuous upgrades and enhancements of the various frameworks and tools used by the applications and the team.
• Assess, identify, and mitigate common issues in the operations of the software suite preemptively
• Develop the engineering team's capability in architectural design and implementation through mentorship and enablement
• Lead the research, evaluation, and adoption of new technologies to advance and upgrade our solutions.
• Partner with product and business leadership to ensure the technical strategy effectively addresses customer requirements and business goals
• Drive enhancements in engineering-wide practices, including CI/CD, testing, monitoring, security, and developer experience tooling

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• 10+ years of software development experience
• 7+ years of full-stack application development using Object oriented programming(Kotlin, Java) and modern frameworks
• 3+ years of experience designing and implementing solutions with AWS
• 3+ years of experience with event-driven development (SQS, SNS, Kafka, Kinesis, Pub/Sub) and idempotent patterns
• 5+ years of experience developing APIs for front-end applications
• 5+ years of experience with relational databases (PostgreSQL, MySQL) and large data sets
• 3+ years of experience leveraging and maintaining CI/CD tooling (CircleCI, GitHub Actions)
• 3+ years of experience leveraging infrastructure as code using Terraform
• Experience leveraging automated database DDL (Liquibase, Flyway) (preferred but not required)
• Experience with object data stores (AWS S3, Azure Blob Storage, GCP Cloud Storage) and/or document data stores (AWS DynamoDB, MongoDB, NoSQL) (preferred but not required)
• Experience building containerized applications (Docker) and deploying them to orchestration (AWS ECS, Kubernetes, Docker Swarm) (preferred but not required)
• Experience with Data engineering and Analytics (Snowflake, dbt, Tableau) (preferred but not required)
• AWS Solutions Architect Associate Certification (preferred but not required
• BS degree in Computer Science, a similar technical field, or equivalent practical experience

**This is a hybrid position that requires 2 days per week in the office at our Bangalore location**

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

•  Reviews product images and identifies information required for accurate data capture. 
• Selects the appropriate attributes to be completed for the product and ensures that the information matches the packaging while meeting formatting standards. 
•  Enters all necessary data for required attributes. Ensures data quality expectations are met within product records by proofreading work and following Syndigo Data Capture guidelines. 
•  Achieves 95% accuracy rate or higher. 
•  Works on achieving the team goal of 100% accuracy on nutrition and ingredient information. 
•  Meets minimum daily production task goals while working towards improving quality and speed. 
•  Fluency is indicated by a daily average of 45+ products 
• Completes all assigned tasks in a timely manner. 
•  Assists the team to meet 99% on-time goal. 
• Regularly pivots between tasks and services – minimum requirement of fluency for one Core service area within 12 months. 
•  Fluency = the ability to capture data and QA data for all necessary product types in service. 
•  Areas of service include, but are not limited to: 
  • Intake Coding
  • Profiling
  • Custom Coding
  • Multi-Language Coding  
  • Audits posted product data for consistency and accuracy as requested.
  • Comply with all team operational process requirements to ensure efficient communication and completion of workload.
  • Works to maintain a minimum typing speed of 50+ words per minute in English.
  • Works to become familiar with various product types and brands to ensure proper product processing.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU    

• Strong reading comprehension, grammar, spelling, and analytical skills 
• Good oral and written English communication skills 
• Proficiency and accuracy in the use of standard keyboard/data entry tools 
• Ability to adapt to changing technologies and requirements
• Comfortable with ambiguity
•  Flexibility in schedule to allow for the production workflow to stay consistent.
• Any Graduate/ Diploma.
• Minimum typing speed of 50 WPM in English
• Advanced proofreading skills
• Proven high attention to detail

1. About Razorpay

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — Razorpay has grown into a fintech powerhouse driving India’s digital payment revolution.Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, Razorpay has been engineering a fintech ecosystem that is redefining how money moves across Asia.Razorpay processes $180+ billion in annualized transactions and powers leading businesses such as Airbnb, Facebook, WhatsApp, Airtel, CRED, BookMyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital Markets, Indian Oil, the National Pension Scheme, and over 100 of India’s unicorns.

2. The Role

The Associate Director, Strategic Accounts exists to govern, sustain, and exponentially grow relationships with Razorpay’s highest-revenue enterprise clients. This role solves the critical business problem of maximizing lifetime value and retention among top-tier accounts while scaling the strategic account management function. Positioned as a senior business leader and people manager, you will own the overarching portfolio strategy, mentor a team of high-performing Key Account Managers, and act as an executive sponsor to align complex client needs with Razorpay’s evolving financial infrastructure.

3. Roles & Responsibilities

• Drive Portfolio Strategy & Revenue: Own the overarching growth strategy for Razorpay's top-tier strategic accounts, consistently exceeding portfolio quotas through aggressive cross-selling and up-selling of the full product suite.
• Team Leadership & Mentorship: Lead, coach, and scale a high-performing team of strategic account managers, fostering a culture of ownership, high performance, and customer-centricity.
• Executive Stakeholder Management: Act as the executive sponsor for key clients, orchestrating CXO-level business reviews and building deep, long-lasting strategic partnerships.
• Cross-Functional Orchestration: Collaborate extensively with senior leadership across Product, Engineering, and Operations to champion custom financial solutions and ensure seamless delivery of complex client integrations.
• Escalation & SLA Governance: Serve as the ultimate escalation authority for critical client concerns, driving rapid resolution, ensuring strict adherence to Service Level Agreements (SLAs), and maintaining world-class client satisfaction scores.
• Data-Driven Account Optimization: Leverage market intelligence, CRM data repositories, and team performance metrics to proactively identify risks, optimize the account management lifecycle, and refine go-to-market strategies.

4. Mandatory Qualifications

Skills

• Exceptional executive presence with advanced interpersonal, stakeholder influence, and complex commercial negotiation skills.
• Deep strategic and analytical mindset with a strong understanding of B2B payment ecosystems, API integrations, and enterprise operational models.
• Proven ability to lead, mentor, and inspire a senior, quota-carrying sales or account management team.

Experience

• 10–14 years of relevant experience in Key Account Management, Enterprise Sales, or Strategic Partnerships within the B2B, SaaS, or Fintech space.
• 3+ years of proven people leadership experience managing teams that handle high-value, enterprise-scale portfolios.

Tools

• Advanced proficiency in CRM platforms (e.g., Salesforce) for pipeline forecasting, team performance tracking, and maintaining data repositories.
• Strong command of data analytics and presentation software for executive reporting.

AI & Digital Competency

• Demonstrated strategic ability to drive the adoption of AI-driven sales intelligence and relationship management tools across the team to optimize pipeline forecasting, personalize enterprise outreach, and significantly enhance overarching operational efficiency.

(Note: In accordance with the AI Assistant's authorized role-scaling guidelines, this JD was scaled up to the Associate Director level based on the core charter of the provided "Senior Manager - Strategic Accounts" source document.)

Job Snapshot

Role Overview

We are looking for a strategic and hands-on HR Business Partner to serve as the single point of contact for all people matters within a designated business unit – Business Operations (Sales, Marketing, Finance, HR, amongst others). You will partner closely with business leaders to drive people strategy, employee engagement, performance & talent management, retention in a fast-paced, high-growth environment.

Key Responsibilities

Strategic HR Partnering

• Act as the single point of contact (SPOC) for all HR matters for the assigned business unit.
• Partner with BU leadership to align people strategy with business objectives, workforce planning, and org design.
• Provide data-driven HR insights by analysing trends, attrition metrics, and engagement scores to recommend actionable interventions.

Performance & Talent Management

• Drive end-to-end performance management including goal setting, reviews, calibration, and development plans to build a high-performance culture.
• Manage Sales-specific frameworks such as incentive structures, variable pay governance, and sales capability-building programs.
• Lead talent review, succession planning, and career pathing initiatives for the business unit.

Employee Relations & Engagement

• Handle employee relations, grievance management, and disciplinary processes with timely and effective resolution.
• Design and execute employee engagement programs (1-on-1s, skip-levels, town halls, pulse surveys) to enhance satisfaction and morale.
• Build early-warning systems and Reward & Recognition programs to proactively minimize critical attrition.

Change Management & Communication

• Lead change management initiatives ensuring smooth transitions and alignment with evolving business needs.
• Drive internal communication, employer branding, and policy education through creative, employee-friendly content.

Qualification, Experience & Skill Sets

Must-Have

• MBA in Human Resources or equivalent (full-time, from a reputed institute preferred).
• 8–15 years of total experience with a minimum of 5-8 years in a core HRBP role.
• Proven experience partnering with Sales / Finance teams – managing incentives, variable pay, and target-driven workforce dynamics.
• Strong expertise in performance management, employee relations, and engagement.
• Excellent stakeholder management, communication, and interpersonal skills.
• Comfort working independently in a fast-paced, high-growth tech/analytics environment.

Good-to-Have

• Prior experience in data analytics, IT services, or SaaS companies of similar scale.
• Familiarity with HR analytics tools and HRIS platforms.
• Experience in high-growth startups or mid-size product/services firms.

About Us

Sigmoid is a leading provider of Data Analytics Services, specializing in serving clients in the F500/1000 space, globally. We empower these companies to unlock the full potential of their data, make data-driven decisions, and gain a competitive edge in the market. Our innovative solutions and dedicated team of experts have made us a trusted partner for our clients worldwide.    

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions.  We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth.

Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.”  Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves.

What you’ll do

Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! 

Responsibilities

• Work with merchants, from successful venture-backed startups to well established institutions 
• Investigate and action/triage escalations across multiple channels, while providing accurate and timely responses
• Own various operational processes that the team performs such as risk user experience reviews and handling urgent risk-related escalations from internals or Financial Partners, whilst upholding a strong commitment to process excellence and clear documentation
• Identify risk factors and trends and further report these identifiers to the wider risk team to ensure consistency in partnership
• Utilize analytics to optimize strategies which can be enforced across Stripes portfolio 
• Maintain regular communication with our cross-functional stakeholders, setting up recurring business meetings as necessary
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
• Uplevel the internal understanding of Stripe’s real-world impact on users, and improve internal processes and workflows to optimize outsourcing and reduce overall escalation rates
• Build scalable solutions across Stripe to ensure Risk support best practices and standards are successfully implemented throughout the user experience
• Utilize subject-matter expertise to partner with cross-functional teams in developing and improving processes and products related to Risk UX
• Participate in monthly, quarterly, and annual business reviews for the Risk UX Operations team

Who you are

We are looking for someone passionate about improving the risk user experience, the payments ecosystem, educating other Stripes in a complex area of risk, naturally curious and has a strong desire to challenge the status quo. This person will work alongside a global team of risk analysts and strategists and build cross functional partnerships with operations, engineering, sales, treasury, vendor management teams and more!

The right candidate for this role will have a minimum of two years experience in user experience related projects and who has successfully worked on establishing and improving operational processes and user facing workflows. You will be on the front lines, handling sensitive, complex user-facing issues. You’ll leverage learnings from these user interactions to build at-scale, proactive, users-first support solutions. You’ll also help shape team strategy and execute on team objectives using complex project management, cross-functional collaboration, and data-driven decision making.

Minimum requirements

• 2+ years of experience in a customer facing role related to operations, compliance, risk, trust & safety or a similar space
• Strong communication skills and can explain highly technical topics to technical and non-technical audiences
• The ability and desire to challenge the status quo and work in a deeply ambiguous space
• Experience using data to propose creative solutions to both tactical and strategic problems
• Creativity when solving problems from a customer perspective and is pragmatic when solving them
• Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them
• Experience analyzing user feedback patterns and use these insights to drive process and product improvements
• Experience with complex and sensitive user facing issues relating to privacy, user safety, fraud, and supportability
• Experience in SQL/Redshift
• Project/Program Management experience
• You possess experience in risk analysis, investigations or risk operations
• You have excellent English communication skills, both written and verbally
• You excel in analytical thinking and problem solving, with experience using data to make assessments / judgment 
• You enjoy working in an in-office environment with strong cross team collaboration and support
• You are able to prioritize and enjoy working in a quick-moving environment
• You are humble and have a proven track record for working well across teams and with external partners
• Flexible for weekend shifts as needed 

Preferred qualifications

• Risk experience in payments, e-commerce, or fintech mitigating digital/card-not-present risk
• Knowledge of risk schemes, risk prevention methods, and risk detection tools
• Prior risk experience across multiple industries/verticals
• Experience in a high growth technology company
• Experience working from a queue

Overview: 

As an Senior Associate, NIT, you will play a pivotal role as the dedicated primary point of contact for all technical and product-related activities post Go-live for our Super Enterprise Merchants. Your responsibility will extend to building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products. 

The role: 

Customer Engagement: 

Establish and maintain robust relationships with Super Enterprise Merchants, serving as the go-to person for all technical and product-level discussions after Go-live.
Proactively engage with customers to understand their queries, conduct hands-on troubleshooting, and ensure timely resolution of technical challenges. 

Revenue Generation:

Identify opportunities to drive revenue growth within existing merchant accounts through upselling and cross-selling Razorpay products.
Partner with Sales and Account Management teams to expand wallet share and improve overall account profitability.
Track key business metrics such as TPV, product adoption, and merchant growth, and take proactive actions to drive these metrics.

Advocacy and Business Alignment: 

Advocate and drive desired Merchant behavior, identifying opportunities where Razorpay products and technologies can optimally align with the merchant's monetary transaction needs.
Act as a subject matter expert, driving best practices with the merchant, documenting technical information, gathering feedback, and contributing to product enhancements. 

Collaboration: 

Collaborate closely with Sales, Product, and Engineering teams on a day-to-day basis, ensuring seamless communication and alignment of goals. 

Skills and Requirements: 

• Professional Experience: Previous experience in customer success and/or account management, with a focus on the technical aspects, in a SaaS environment. (Experience in Fintech is a Plus) 
• Communication and Presentation Skills: Excellent written and verbal communication skills, coupled with effective presentation abilities. 
• Project Management:Strong multitasking and project management skills, showcasing initiative, self-motivation, and teamwork. 
• Technical Proficiency:Experience with tools such as Jira, Zendesk, or similar, and a basic understanding of programming (a plus). 
• Customer Focus:Ability to discern evolving customer requirements and map them to platform features. ● Organizational Skills:Exceptional project management and organizational skills, especially in coordinating meetings and follow-ups with global stakeholders across multiple time zones and disciplines. 

Preferred Qualifications: 

• 3+ years of experience in technical product and SaaS disciplines in a customer-facing role.
• B.Tech/M.Tech degree in Computer Science/Information Science. Technical certifications are a plus.
  
  

Education: 

• UG: Any Graduate 
• PG: Any Postgraduate 

Join us in revolutionizing the digital payment landscape and play a crucial role in shaping the success of our Super Enterprise Merchants!

Who we are:

Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.

At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

For NOC Engineers, Acqueon offers a dynamic environment focused on 24/7 infrastructure and application monitoring, incident response, service reliability, and continuous improvement. Engineers work with enterprise-scale systems, ensuring uptime, optimizing performance, and maintaining strict SLA and compliance standards in a fast-paced SaaS ecosystem.

Key Responsibilities

• Ensure high availability and maximum uptime in SaaS environments by proactively monitoring and managing infrastructure, applications, and network systems using tools like Zabbix, Grafana, Prometheus, Sumo Logic, and Amazon CloudWatch.
• Proactively identify anomalies, threshold breaches, and performance bottlenecks to prevent potential incidents.
• Respond to alerts and incidents in real time, perform initial triage and troubleshooting across Windows/Linux servers, applications, and network components, validate service health (APIs/endpoints), and escalate complex issues with detailed analysis.
• Validate application availability through endpoint checks, API monitoring, and service health verification.
• Execute routine operations including system health checks, patching, maintenance, backups, and disaster recovery using cloud-native tools (e.g., AWS Backup, S3, RDS), while also monitoring resource utilization and supporting cost optimization initiatives
• Contribute to the creation, review, and continuous improvement of SOPs, runbooks, and knowledge base articles.
• Participate in Change Management and Change Control processes by implementing approved changes, validating deployments, and minimizing risk to production systems.
• Maintain accurate records in ticketing systems, ensuring proper documentation aligned with ITIL processes and audit requirements
• Participate in shift handovers, ensuring clear communication of ongoing incidents, system status, and pending actions
• Ensure strict adherence to SLAs, operational processes, security guidelines, and compliance standards

Required Qualifications

• Associate’s or Bachelor’s degree in Information Technology, Networking, or a related field (or equivalent practical experience)
• 2–5 years of experience in a NOC, Cloud Operations, or Network Support environment
• Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN concepts
• Strong knowledge of operating systems, particularly Linux and Windows environments
• Hands-on experience or familiarity with monitoring and observability tools such as Zabbix, Grafana, Prometheus, Sumo Logic, Datadog, ELK stack … etc.
• Good understanding of ITIL practices (Incident, Change, and Problem Management) in an operations environment
• Experience troubleshooting SaaS application performance, system reliability, and
• cloud-based service disruptions.
• Willingness to work in a 24/7 shift-based support model
• Effective communication and documentation skills for incident reporting, escalations, and knowledge sharing
• Working knowledge of AWS

Preferred Qualifications:

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps
• Engineer).
• Experience with hybrid cloud environments and on-premises-to-cloud migrations.
• Familiarity with other cloud platforms like Azure or GCP.
• Knowledge of database management (e.g., RDS, DynamoDB) and caching solutions (e.g., Redis, ElastiCache).
• Basic scripting knowledge (Shell or Python) is an advantage for automation and operational efficiency

About the role:

We are looking for highly driven Sales Development Representatives (SDRs) to help expand Razorpay X Payroll across mid-market companies.

This is a pure outbound prospecting role focused on building a pipeline for the sales team. SDRs will identify and engage potential customers, generate interest and book qualified meetings for Account Executives.

This role requires high activity levels, strong communication skills, and resilience. You will spend a significant portion of your day reaching out to prospects through calls, LinkedIn and email..

Roles and Responsibilities:

• Conduct high-volume outbound prospecting through calls, LinkedIn, and email
• Identify companies with 100+ employees that fit the target customer profile
• Engage HR, finance, and operations leaders to introduce Razorpay X Payroll
• Qualify prospects and schedule meetings for the Account Executive team
• Use prospecting tools such as Apollo, Lusha, and LinkedIn Sales Navigator to build targeted outreach lists
• Maintain accurate activity tracking in CRM systems
• Experiment with outreach messaging and sequences to improve response rates
• Use AI tools to personalise outreach and improve prospect engagement

Mandatory Qualifications:

• 6 months – 2 years experience in Sales Development / Inside Sales / Outbound Sales
• Experience in B2B SaaS, fintech or technology products preferred
• Comfortable making high volumes of outbound calls daily
• Familiarity with prospecting tools like Apollo, Lusha, LinkedIn Sales Navigator
• Strong communication skills and ability to build rapport quickly
• Self-driven and comfortable working in a fast-paced startup environment

About IRL

Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here.

Location: Bengaluru, India 

The Mission

Instawork is building the data engine for the future of physical AI. We are looking for a Global Robotics Partnership Associate to bridge the gap between world-class robotics companies, the massive scale of our labor marketplace, and the 1000s of Partners who use Instawork for skilled labor every day.

The Hustle

This is a high-octane, 60+ hour-per-week role for someone who lives to close deals. You will work directly with our CEO and Head of Robotics to hunt and secure partnerships with companies that control diverse labor forces. Your goal: integrate Instawork’s operations and tech to turn their manual labor into the high-quality training datasets needed to fuel the next generation of robotics.

Role

• Execute the Playbook: Identify and sign global partners who need Instawork’s tech to capture and structure robotic training data. Build outbound pipeline via cold calls, email, and LinkedIn. This is a full-cycle partner acquisition role, from first outreach, to collecting quality data.
• Own the Road: Expect extensive global travel to partner sites.

Who you Are: You have a "founder" mindset and Bias for Action. You don't wait for permission; you deliver results. You thrive in a high-pressure environment where the pace is fast and the expectations are higher. You are comfortable with ambiguity and fast iteration. 2+ years in Partnerships, Business Development, SDR, or inside sales, with experience owning deals beyond initial qualification.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk, ensuring they can move from prototype to full-scale manufacturing with speed and confidence.

To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.

Job Description

Are you ready to shake up the world of customer service? Do you thrive on making connections and solving complex manufacturing challenges? If you’re passionate about putting customers first in a dynamic, fast-paced manufacturing environment, we want YOU on our team.

In your role as Associate Customer Program Manager – Injection Molding (IM), you will work directly with US-based customers supporting injection molded part programs from prototype through production. You will leverage your injection molding expertise, problem-solving skills, and customer advocacy to help customers successfully launch and scale their products.

You will collaborate closely with cross-functional teams including manufacturing operations, quality, tooling engineering, supply chain, and logistics to manage injection molding programs end-to-end. Your role will focus on ensuring tooling readiness, production execution, quality expectations, and on-time delivery while proactively resolving issues that arise during program execution.

You will support multiple customers across a variety of injection molding programs executed through Fictiv’s global manufacturing network.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follows a hybrid work schedule – 3 nights in office, 2 nights remote.

What you will be doing

• Customer Management
  Act as the primary advocate for customers running injection molding programs through Fictiv. Build strong relationships with customers to ensure a seamless, high-quality experience from tooling kickoff through production.
• Injection Molding Program Execution
  Support customers with injection molding programs including tooling development, DFM alignment, first article validation, production ramp, and ongoing manufacturing support. Ensure technical and operational alignment across teams.
• Case Management
  Manage multiple injection molding orders and programs concurrently across customers and internal operations teams. Prioritize and resolve requests to meet customer expectations for timing, quality, and manufacturability.
• Technical Communication
  Gather, interpret, and communicate design intent, DFM feedback, tooling considerations, molding parameters, and quality requirements to ensure orders are executed successfully.
• Cross-Functional Collaboration
  Work closely with sales, tooling engineers, manufacturing partners, and quality teams to resolve issues, address manufacturability concerns, and drive successful program outcomes.
• Program Management
  Provide top-down oversight across the entire lifecycle of injection molding programs, ensuring delivery against scope, quality standards, and schedule commitments.
• Continuous Improvement
  Identify opportunities to improve processes related to injection molding program execution, customer communication, and operational efficiency, and partner with cross-functional teams to implement improvements.

Desired Traits

• Bachelor’s degree in Mechanical Engineering, Production Engineering, Manufacturing Engineering, Plastics Engineering, or Tool Engineering. Diploma or advanced certification in Tool & Die / Tool Engineering from recognized tool room institutes (e.g., NTTF, CITD, IGTR, CTTC) is also acceptable. MBA is a plus
• 5+ years of experience in injection molding project management, manufacturing operations, supply chain, or customer-facing manufacturing roles.
• Strong understanding of injection molding processes, including tooling development, DFM considerations, part design for manufacturability, production ramp, and quality control.
• Experience supporting NPI programs, prototype tooling, bridge tooling, and production injection molding programs.
• Experience working with global manufacturing partners or contract manufacturers is preferred.
• PMP or project management certification and familiarity with program management frameworks is a plus.
• The work is fast-paced. You will operate in an execution-driven environment with tight timelines and high quality standards. Strong organization, prioritization, and attention to detail are essential.
• Excellent communication skills (written and verbal) with the ability to translate technical manufacturing topics into clear customer-facing updates. Must be fluent in written and spoken English.
• Experience working directly with US-based customers and/or during US business hours is preferred.
• This role requires a self-starter mindset with strong ownership and accountability. You should be comfortable operating in a hands-on, high-performance environment focused on delivering measurable outcomes for customers.
• Aligned with our culture of continuous learning, you should have a strong interest in expanding knowledge across the manufacturing ecosystem and new product development processes.

Interested in learning more?  We look forward to hearing from you soon.

**This position will be based on-site in our Bangalore office, working overnight IST hours to support the US Pacific Standard Time zone.**

Impact In This Role

As an Associate Strategic Program Manager (SPM) at Fictiv, you will work alongside some of the world’s leading enterprises and innovative startups to help accelerate their product launches while maintaining the highest quality standards. In this role, you will closely support the Strategic Program Management team in executing complex programs, helping ensure customers’ products launch on time, within budget, and at optimal quality.
You will collaborate cross-functionally with Sales, C&DFM, Quality, and Logistics teams to keep projects on track and aligned with customer expectations. With a focus on continuous improvement, you will also contribute ideas and drive internal processes improvement and enhance the overall customer experience.

What You’ll Be Doing

• Build strong relationships with internal stakeholders and support customer-facing interactions as needed to deliver high-quality service
• Maintain accurate and up-to-date program status across multiple systems to support business decision-making processes
• Apply your knowledge of operations or manufacturing to identify process gaps, risks, and drive operational improvements
• Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction
• Track and report on program milestones, supporting adjustments to timelines and deliverables to meet quality and delivery standards
• Support customer change requests and project updates on multiple platforms (external and internal)
• Ability to travel 10% annually
• Quality: All employees are expected to maintain and contribute to the QMS

Desired Traits

• Bachelor’s degree in Mechanical, Manufacturing or Industrial Engineering
• 3+ years of manufacturing operations experience or 1-2 years of related experience 
• Detail-oriented, strong organizational, program management, and time management skills, with the ability to prioritize and manage multiple tasks
• Excellent verbal and written communication skills; experience working with diverse, cross-functional teams is a plus
• Proactive self-starter with a passion for learning, continuous improvement, and driving operational success
• Experience working with global manufacturing sites, in customer-facing role is preferred
• Basic knowledge of manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly is preferred
  

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv’s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. 

Impact in this Role

Are you ready to shake up the world of customer service? Do you thrive on making connections and finding creative solutions? If you’re passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team!

In your role as Associate Customer Program Manager, you will be working directly with our US-based customers, and you’ll be using your agility, problem-solving skills, and customer service advocacy to help our customers increase the velocity and quality of products delivered. You will collaborate with the cross-functional teams to resolve customer pain points, address customer needs, and help manage customer projects end to end. You will support multiple customers across a variety of manufacturing orders to be fulfilled in different regions around the world.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follow a hybrid work schedule - 3 nights in office, 2 nights remote

What you will be doing

• Customer Management: You will be our customers’ best ally at Fictiv. Work closely with our customers to ensure a seamless and high-quality experience. Nurture relationships and resolve issues to help drive customer loyalty.
• Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. Prioritize and resolve top user requests to address their product development needs and meet customer expectations for timing and quality.
• Communication: Gather, interpret, and communicate engineering, design, manufacturing, and logistics requirements to ensure the orders will be delivered on time and in full 
• Collaboration: Collaborate with sales and the manufacturing operations teams to ensure successful delivery to the customer and advocate on their behalf - through the project lifecycle, including post-delivery exceptions.
• Program Management:  Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. 
• Continuous Improvement: Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency.

Desired Traits

• Bachelor’s degree in Engineering or MBA 
• 4+ years of experience in program management, project management, supply chain or customer-facing operations roles.
• Experience supporting NPI, low-volume production, or rapid prototyping programs.
• PMP/project management certification and understanding of project management/operations knowledge preferred.
• The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail. 
• We obsess over our customers - you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English. Proven experience working directly with US-based customers and/or during US business hours is preferred. 
• This role requires a self-starter mentality. We want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say.
• Aligned with our culture centered around continuous learning - bring passion to learn about the manufacturing ecosystem and the New Product Development process.

Interested in learning more?  We look forward to hearing from you soon.

About the Role

We are seeking an Associate Manager to lead sales execution for RazorpayX – Emerging Businesses, a rapidly growing segment with strategic potential. This role sits at the convergence of fintech innovation and early-stage business growth. You will be responsible for both driving individual pipeline and mentoring a small team of Associates/Interns, ensuring end-to-end ownership of key accounts and high-quality execution.

This is a great opportunity for someone who has mastered high-velocity B2B sales and is now ready to take on partial team leadership, own KPIs across multiple levers, and help build scalable sales motions from the ground up.

Key Responsibilities

• Full-Funnel Sales Execution: Own and drive your personal sales funnel through outbound prospecting, inbound handling, discovery calls, demos, and closing.
• Team Enablement: Guide and mentor 1–3 Associates in pipeline execution, objection handling, and CRM discipline.
• Strategic Prospecting: Develop and implement outreach strategies for untapped sectors within emerging businesses.
• Consultative Sales: Lead discovery conversations with a sharp understanding of the client's financial operations and offer tailored RazorpayX solutions.
• Initiative Ownership: Identify product gaps, process inefficiencies, or new verticals and run mini-projects to address them with cross-functional teams.
• Cross-Sell & Upsell: Work closely with Customer Success to drive revenue expansion across acquired accounts.
• Performance Tracking: Use data and insights to track sales funnel performance, identify drop-off points, and suggest improvements.

Mandatory Qualifications

• 4-6 years of B2B sales experience in fintech, SaaS, banking, or related sectors.
• Demonstrated track record in outbound-led closures and consultative selling.
• Experience mentoring or managing junior team members, even in informal capacity.
• Proficient in CRM tools (e.g., Salesforce, HubSpot) and disciplined in sales documentation.
• High energy, resourceful, and comfortable operating with limited playbooks.
  
  

Roles and Responsibilities:

• Ability to work on 20-30 leads per day and move them to different stages of the sales funnel post having a sales call with a client.
• Product Demonstration: Assist in providing demos and product understanding to the merchants. 
• Recommend appropriate solutions to the clients and make them understand the technical aspect of the SaaS product.
• Probing and understanding the business use case of the merchant to provide customized solutions accordingly.
• Negotiating the appropriate price of the products.
• Merchant Engagement: Proactively engage with customers to understand their needs, address concerns, and identify opportunities for upselling or cross-selling additional services or features.
• Collaborate with cross-functional teams to address customer concerns and enhance the product offering.
• Should be able to work with Ops, Marketing, Product and finance for day to day operations.

Mandatory Qualifications:

• Experience: 2-5 years of experience in outbound sales, account management, or a related role with B2B firms - SaaS/fintech/banking experience preferred but not mandatory
• Product focussed sales experience
• Strong interpersonal skills and ability to take a consultative approach with clients to sell RazorpayX Business Banking solutions
• Analytical Skills: Proficient in data analysis and interpretation, with the ability to derive actionable insights from customer data and metrics.
• Relevant experience in the Saas/Fintech/Banking Industry would be a plus
• Must have experience in B2B Sales
• Comfortable working across multiple departments in a deadline-driven environment.
• Active team player, self-starter, and multitasker who can quickly adjust priorities.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.

Nurture. Grow. Expand. Repeat.

Closing a deal is just the beginning. At Razorpay, the real magic lies in growing what we’ve built. If you’re someone who enjoys building long-term relationships, spotting growth opportunities, and turning clients into champions—this role is your playground.

You won’t just manage accounts—you’ll own their success story.

      What You’ll Own

• Build Deep Relationships: Be the trusted partner for key clients, understanding their business inside-out.
• Grow What Matters: Drive cross-sell and upsell opportunities to expand account value and hit portfolio targets.
• Own Client Success: Conduct regular business reviews, ensuring clients get maximum value from Razorpay.
• Be the Bridge: Collaborate with internal teams (product, ops, support) to deliver seamless client experiences.
• Solve & Scale: Proactively address concerns, resolve escalations, and turn challenges into opportunities.
• Track & Optimize: Monitor performance against SLAs, maintain CRM hygiene, and use data to drive decisions.
• Listen & Improve: Run feedback loops, surveys, and reviews to continuously elevate the client experience.

     What Makes You a Fit

• 3+ years of experience in Key Account Management / B2B Sales
• Strong relationship-building and stakeholder management skills
• Proven ability to grow accounts and meet revenue/portfolio targets
• A problem-solving mindset with a strong sense of ownership
• Comfortable working with data, CRM tools, and performance metrics
• High energy, proactive, and driven to go beyond the obvious

     Bonus Points If You

• Have experience in fintech, SaaS, or payments ecosystem
• Understand merchant lifecycle, retention strategies, and expansion playbooks
• Can balance empathy with business outcomes

    Why This Role at Razorpay?

• High-impact accounts with real business ownership
• Opportunity to directly influence revenue growth
• Fast-paced, collaborative environment with steep learning curves
• A culture that values builders of relationships, not just numbers

If you’re someone who believes that great relationships drive great business, and you enjoy turning clients into long-term partners—this is where you belong. 

The Role -

The Associate Manager, Magic Checkout Sales exists to drive the adoption and revenue growth of Razorpay’s 1-click checkout solution among Direct-to-Consumer (D2C) brands and e-commerce merchants. This role solves the critical business problem of reducing cart abandonment, optimising Return to Origin (RTO) rates, and enhancing the overall shopper experience for our merchants. Positioned as a high-performing individual contributor within the Strategic Product Sales team, you will own the end-to-end sales lifecycle and act as a consultative partner, aligning Razorpay’s checkout innovations with the merchant's growth and conversion goals.

Roles & Responsibilities

• Execute the end-to-end sales lifecycle for Razorpay’s Magic Checkout, from lead generation and product pitching to commercial negotiation and closure, driving predictable revenue growth.
• Deliver compelling product demonstrations to founders, CXOs, and e-commerce heads, clearly articulating the ROI of 1-click checkout, RTO reduction, and conversion rate optimisation.
• Analyse merchant funnel data and e-commerce metrics to build customised business cases that showcase the precise value and conversion uplift Magic Checkout delivers.
• Orchestrate cross-functional collaboration with Product, Integration, and Marketing teams to ensure seamless merchant onboarding and customised platform implementations (e.g., Shopify, WooCommerce, custom stacks).
• Maintain rigorous CRM hygiene and pipeline forecasting accuracy to ensure transparent reporting of sales performance against allocated quotas.
• Synthesise market intelligence, competitor insights, and merchant feedback to drive continuous improvement in go-to-market strategies and future product enhancements.

Mandatory Qualifications

Skills

• Exceptional B2B/D2C sales acumen, stakeholder influence, and commercial negotiation capabilities.
• Deep understanding of the e-commerce ecosystem, conversion rate optimisation (CRO), and payment gateways.
• Strong analytical mindset with the ability to dissect checkout funnel metrics and build data-driven sales pitches.

Experience

• 4-6 years of proven experience in B2B SaaS, E-commerce enablement, or Fintech sales.
• Demonstrated track record of consistently meeting or exceeding revenue targets as an individual contributor in a high-velocity sales environment.

Tools

• Proficiency in CRM platforms (e.g., Salesforce) and modern sales prospecting tools (e.g., LinkedIn Sales Navigator).

AI & Digital Competency

• Demonstrated ability to leverage AI-driven sales intelligence tools (e.g., automated prospecting, predictive pipeline analytics, and conversational AI) to optimize the sales funnel, personalise merchant outreach, and enhance overall operational productivity.

Roles and Responsibilities: KYC Operations Assistant Manager

1. People Management

• Handle day-to-day people issues, fostering a positive and productive work environment.

• Drive employee engagement through regular 1:1 meetings and team activities.

• Monitor and manage individual and team performance, ensuring adherence to Individual Contributor Plans (ICPs) and performance targets.

• Provide coaching, feedback, and development opportunities to team members.

• Oversee talent development, including training, upskilling, and career progression.

2. Stakeholder Collaboration

• Collaborate closely with sales/business teams to ensure smooth and efficient day-to-day operations for the manual KYC process.

• Conduct weekly huddles with sales capability teams to discuss progress, address challenges, and align on priorities.

• Make informed decisions regarding queue prioritization to optimize workflow and meet service level agreements (SLAs).

• Facilitate effective communication and resolution of issues between internal teams and sales/business teams.

3. Operational Efficiency Initiatives

• Identify and analyze opportunities to enhance operational efficiency metrics, including Average Handling Time (AHT), submission pending, and rework rates.

• Develop and implement strategies to reduce incorrect rejections or verification and improve data accuracy.

• Monitor and optimize team occupancy rates to ensure efficient resource allocation.

• Initiate projects aimed at streamlining processes and automating tasks within KYC operations.

• Track and report on the impact of efficiency initiatives, demonstrating tangible improvements.

4. Business Enablement

• Drive efforts to achieve faster validation turnaround times (TAT) for manual KYC processes, contributing to quicker customer onboarding.

• Identify and highlight opportunities to improve processes to increase the verification % and reduce rejections.

Metrics:

1. AHT

2. Occupancy

3. SL%

4. Verified and rejection %

5. ART

6. Compliance and quality scores

7. People - Attrition, SL adherence, ICP etc

About the Role 

The Senior Associate, Magic Checkout Sales exists to drive the adoption and revenue growth of Razorpay’s 1-click checkout solution among Direct-to-Consumer (D2C) brands and e-commerce merchants. This role solves the critical business problem of reducing cart abandonment, optimising Return to Origin (RTO) rates, and enhancing the overall shopper experience for our merchants. Positioned as a high-performing individual contributor within the Strategic Product Sales team, you will own the end-to-end sales lifecycle and act as a consultative partner, aligning Razorpay’s checkout innovations with the merchant's growth and conversion goals.

Roles & Responsibilities 

• Execute the end-to-end sales lifecycle for Razorpay’s Magic Checkout, from lead generation and product pitching to commercial negotiation and closure, driving predictable revenue growth.
• Deliver compelling product demonstrations to founders, CXOs, and e-commerce heads, clearly articulating the ROI of 1-click checkout, RTO reduction, and conversion rate optimisation.
• Analyse merchant funnel data and e-commerce metrics to build customised business cases that showcase the precise value and conversion uplift Magic Checkout delivers.
• Orchestrate cross-functional collaboration with Product, Integration, and Marketing teams to ensure seamless merchant onboarding and customised platform implementations (e.g., Shopify, WooCommerce, custom stacks).
• Maintain rigorous CRM hygiene and pipeline forecasting accuracy to ensure transparent reporting of sales performance against allocated quotas.
• Synthesise market intelligence, competitor insights, and merchant feedback to drive continuous improvement in go-to-market strategies and future product enhancements.

Mandatory Qualifications

Skills

• Exceptional B2B/D2C sales acumen, stakeholder influence, and commercial negotiation capabilities.
• Deep understanding of the e-commerce ecosystem, conversion rate optimisation (CRO), and payment gateways.
• Strong analytical mindset with the ability to dissect checkout funnel metrics and build data-driven sales pitches.

Experience

• 5-8 years of proven experience in B2B SaaS, E-commerce enablement, or Fintech sales.
• Demonstrated track record of consistently meeting or exceeding revenue targets as an individual contributor in a high-velocity sales environment.

Tools

• Proficiency in CRM platforms (e.g., Salesforce) and modern sales prospecting tools (e.g., LinkedIn Sales Navigator).

AI & Digital Competency

• Demonstrated ability to leverage AI-driven sales intelligence tools (e.g., automated prospecting, predictive pipeline analytics, and conversational AI) to optimize the sales funnel, personalise merchant outreach, and enhance overall operational productivity.

About the Role

This person is a growth + retention driver for the MM merchant portfolio, owning customer conversations, adoption, data tracking, and cross-functional coordination to move AMB, TPV, and retention metrics. They operate at the intersection of Customer Success, Analytics, and Revenue Growth. 

Key Responsibilities:

• Customer Management - Based on the customer profile, conduct merchant conversations to get feedback, understand pain points, areas where they need support. Focus on Product understanding and adoption as key growth drivers.
• Data & Analytics - Track Key customer Metrics (Product adoption and Usage, Revenue etc) to understand the customer profile.
• Maximizing Sales Opportunities - Special focus on retention & identification of opportunities for upselling & cross-selling. This team will own targets on key growth metrics. 
• Cross-Functional Coordination - Work with other cross-functional teams (sales, product, Ops & marketing) as and when required

Mandatory Qualifications:

• 2-4 years experience in Sales and/or Business Development
• Product focussed sales aptitude/experience
• Strong business acumen and result oriented approach
• Strong interpersonal skills and ability to maintain long-standing relationships with clients
• Analytical Skills: Proficient in data analysis and interpretation, with the ability to derive actionable insights from customer data and metrics.
• Relevant experience in the Fintech/Banking Industry would be a plus
• Must have experience in B2B Sales
• Comfortable working across multiple departments in a deadline-driven environment.
• Active team player, self-starter, and multitasker who can quickly adjust priorities.

Location: Bangalore

The Role -

This role plays a critical function in building and maintaining positive relationships with government officials, special banks, policymakers, and regulatory bodies to support sales initiatives and market expansion. This position focuses on understanding and navigating complex regulatory landscapes to facilitate business development opportunities and ensure compliance with applicable laws and regulations. Sitting within the Banking and Alliances function, this role demands a proactive professional who can champion Razorpay's solutions, drive policy advocacy, and unlock new digitization opportunities within government ecosystems.

Key Responsibilities:

● Collaborate with sales leadership to develop strategic plans for market expansion, customer acquisition, and revenue generation, taking into account regulatory risks and opportunities in target markets
● Cultivate and maintain strategic relationships with government officials, trade associations, and regulatory agencies at the state and central ministry level to facilitate partnerships and market entry.
● Represent Razorpay in meetings and industry forums to communicate sales-related priorities, coordinate responses to inquiries from government agencies, and participate in regulatory consultations.
● Drive the execution of government-focused go-to-market initiatives by supporting the development of sales proposals, commercial pitches, and complex RFP/RFI responses with deep insights into regulatory environments.
● Serve as a subject matter expert in Government Sales, preparing briefing materials and conducting workshops to educate internal stakeholders, external partners, and customers on fintech regulatory matters and product offerings.
● Monitor legislative developments and analyze proposed policies to assess their potential impact on sales strategies, collaborating internally to advocate for policies that promote market access and facilitate growth.

Mandatory Qualifications :

● Experience: 5–7 years of proven experience in government sales/consulting, relationship management, or regulatory compliance within the Fintech industry, financial services, or related technology sectors.
● Skills: Deep understanding of B2G sales processes, strategic planning, complex stakeholder negotiation, and policy analysis. Strong knowledge of regulatory frameworks impacting sales activities (e.g., consumer protection, data privacy, financial regulations).
● Tools: Proficiency in CRM platforms, project management/pipeline tracking software, and commercial proposal workflows.

AI & Digital CompetencyApplied AI Knowledge: Practical experience leveraging Large Language Models (LLMs like ChatGPT or Claude) to automate policy summarization, draft regulatory correspondence, and synthesize
complex government RFPs and legislative updates.

Process Automation: Demonstrated judgment and ability in identifying manual bottlenecks in public sector bidding workflows and adopting AI/automation tools to drive operational scale and improve go-to-market speed.

The Role -

The Senior Associate, Magic Checkout Sales exists to drive the adoption and revenue growth of Razorpay’s 1-click checkout solution among Direct-to-Consumer (D2C) brands and e-commerce merchants. This role solves the critical business problem of reducing cart abandonment, optimising Return to Origin (RTO) rates, and enhancing the overall shopper experience for our merchants. Positioned as a high-performing individual contributor within the Strategic Product Sales team, you will own the end-to-end sales lifecycle and act as a consultative partner, aligning Razorpay’s checkout innovations with the merchant's growth and conversion goals.

Roles & Responsibilities

● Execute the end-to-end sales lifecycle for Razorpay’s Magic Checkout, from lead generation and product pitching to commercial negotiation and closure, driving predictable revenue growth.
● Deliver compelling product demonstrations to founders, CXOs, and e-commerce heads, clearly articulating the ROI of 1-click checkout, RTO reduction, and conversion rate optimisation.
● Analyse merchant funnel data and e-commerce metrics to build customised business cases that showcase the precise value and conversion uplift Magic Checkout delivers.
● Orchestrate cross-functional collaboration with Product, Integration, and Marketing teams to ensure seamless merchant onboarding and customised platform implementations (e.g., Shopify, WooCommerce, custom stacks).
● Maintain rigorous CRM hygiene and pipeline forecasting accuracy to ensure transparent reporting of sales performance against allocated quotas.
● Synthesise market intelligence, competitor insights, and merchant feedback to drive continuous improvement in go-to-market strategies and future product enhancements.

Mandatory Qualifications 

Skills

● Exceptional B2B/D2C sales acumen, stakeholder influence, and commercial negotiation capabilities.
● Deep understanding of the e-commerce ecosystem, conversion rate optimisation (CRO), and payment gateways.
● Strong analytical mindset with the ability to dissect checkout funnel metrics and build data-driven sales pitches.

Experience

● 2–4 years of proven experience in B2B SaaS, E-commerce enablement, or Fintech sales.
● Demonstrated track record of consistently meeting or exceeding revenue targets as an individual contributor in a high-velocity sales environment.

Tools

● Proficiency in CRM platforms (e.g., Salesforce) and modern sales prospecting tools (e.g., LinkedIn Sales Navigator).

AI & Digital Competency

● Demonstrated ability to leverage AI-driven sales intelligence tools (e.g., automated prospecting, predictive pipeline analytics, and conversational AI) to optimize the sales funnel, personalise merchant outreach, and enhance overall operational productivity.

The role:

We are looking for highly driven Sales Development Representatives (SDRs) to help expand Razorpay X Payroll across mid-market companies.

This is a pure outbound prospecting role focused on building pipeline for the sales team. SDRs will identify and engage potential customers, generate interest and book qualified meetings for Account Executives.

This role requires high activity levels, strong communication skills and resilience. You will spend a significant portion of your day reaching out to prospects through calls, LinkedIn and email..

Roles and responsibilities:

• Conduct high-volume outbound prospecting through calls, LinkedIn and email
• Identify companies with 100+ employees that fit the target customer profile
• Engage HR, finance and operations leaders to introduce Razorpay X Payroll
• Qualify prospects and schedule meetings for the Account Executive team
• Use prospecting tools such as Apollo, Lusha and LinkedIn Sales Navigator to build targeted outreach lists
• Maintain accurate activity tracking in CRM systems
• Experiment with outreach messaging and sequences to improve response rates
• Use AI tools to personalise outreach and improve prospect engagement

Skills and Qualifications:

• 6 months – 2 years experience in Sales Development / Inside Sales / Outbound Sales
• Experience in B2B SaaS, fintech or technology products preferred
• Comfortable making high volumes of outbound calls daily
• Familiarity with prospecting tools like Apollo, Lusha, LinkedIn Sales Navigator
• Strong communication skills and ability to build rapport quickly
• Self-driven and comfortable working in a fast-paced startup environment

Role Overview:

As a Technical Project Manager at Branch, you will work with the most widely known global brands to implement our mobile technology into their marketing stacks.  A successful Associate Technical Project Manager can project manage the implementation of cutting-edge mobile technology, while effectively building client relationships through strategic communications.  As part of Branch’s Professional Services organization, you’ll also have the opportunity to help shape future service offerings to meet changing market needs. If you're a driven & organized project manager who is passionate about mobile technology, enjoy building relationships with internal & external stakeholders, and can effectively tailor & communicate Branch’s value proposition to various audiences; then you’re a great fit for this mission-critical role that is a key driver of growth for Branch.

Role Responsibilities: 

• Project manage the implementation of Branch technology into the mobile apps and websites of large global enterprises.
• Nurture client relationships through organized & strategic in-person, phone, and email communications.
• Build business cases and reports showcasing implementation progress, and Branch value proposition to meet the engagement goals.
• Collaborate with Branch’s account management, sales, and sales engineering teams to assist with new customer acquisition and retention and expansion of existing customers.
• Schedule and lead in-person and/or remote workshops and training sessions on Branch’s capabilities & feature set, for product & marketing audiences.

Role Qualifications:

• 3-5+ years of experience in a client-facing Project Management or Consulting role (i.e., Project Manager, Implementation Consultant, Technical Account Manager).
• 2-3 years experience in the Mobile, Ad Tech, or SaaS industry.
• Ability to manage & prioritize multiple projects running in parallel timelines.
• Flexibility in your approach to deliver quality work in any situation.
• Outstanding work ethic and can create value with minimal direction.
• Intellectual curiosity and hunger.

Nice to have:

• Familiarity with Project Management tools like Asana, Monday.com, etc.
• Experience using Mobile Analytics platforms like Google Analytics & Adobe.
• Experience using productivity tools like JIRA, Charles Proxy, Chrome Developer Tools, Command Line Interface, etc.

This role will be based at our Bangalore office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.
This role does not qualify for visa sponsorships. 

Role- Associate Partner / Executive Director- Leading Finance, Risk & Regulatory Function.

Location- Bengaluru

Experience - Must have a combination of SME skills in Financial Risk and Finance, Transformation and Consulting.

Function- Capability Head- Finance, Risk and Regulatory Functions

Joining Capco means joining an organisation that is committed to an inclusive working environment where you are encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It is important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table – so we would love to know what makes you different.

About Capco

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

We are:

• Experts in capital markets, banking and payments, insurance and wealth and asset management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Resilience etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focus on maintaining our nimble, agile and entrepreneurial culture

Role Description 

We are looking to recruit Finance and Treasury Transformation candidates with deep knowledge of the domain into our growing Financial Crime, Risk, Regulation and Finance (FRRF) capability. You will have strong change management experience and a background in financial services.

You will be involved in advising clients and delivering transformation across the Finance and Treasury functions of our clients, in support of the Chief Financial Officer (CFO) and Treasurer.  The type of work you will get involved in includes Finance and Treasury implementation of strategic changes (e.g. ledger transformation and process excellence for controls, balance sheet and capital optimisation, analytics and reporting), regulatory changes (e.g. Basel, IFRS, PRA, EBA) and delivery of reporting. (e.g. ICAAP, ILAAP and RRP). You will spend time with clients dealing with problems as they arise and gaining valuable experience and exposure to how the projects and client organisations work across the financial services industry.

The type of projects we cover are:

• Finance and Treasury strategy and operating models, including Balance Sheet Management and Capital optimization strategies
• Implementation of regulatory changes e.g. Basel, Solvency II, IFRS, PRA, EBA
• Finance and shared services / outsourcing.
• Finance organisation design.
• Financial regulatory reporting and change
• Finance function process improvement including digital process modelling, automation and AI.
• Cost reduction exercises, with effective benefit realisation plan.
• Benchmarking the finance function.
• Performance management including budgeting and forecasting.
• Finance IT strategy - including embedding applicable digital technologies (i.e accounting engine, subledger, cloud adoption)

In your role as a Finance and Treasury Transformation Consultant, you will have responsibility for:

• Supporting our clients to achieve compliance with regulatory obligations, including dealing with remediation and response to regulatory reviews.
• Designing solutions, delivering on client assignments and owning delivery of projects.
• Ensuring management information is provided to, and easily understood by, programme leads, senior management and client committees.
• Defining and managing monitoring processes.
• Building assurance and control capabilities in line with regulatory expectations and risk appetite.
• Liaising with internal control and risk functions across three lines of defence.
• Managing stakeholder expectations spanning global business areas with conflicting priorities.
• Ensuring timely escalation and control of risks, issues, dependencies and timelines.
• Developing long-term trusted advisor relationships with external clients and industry contacts.
• Understanding business models and helping translate them into business requirements and test scenarios for handover to IT partners.
• Working collaboratively with relevant Capco teams in identifying opportunities for and securing new business.
• Supporting the sharing of knowledge and experience with the team to help develop your colleagues and the capability of the firm.

Skills and Expertise

Finance / Accounting / Treasury

• Demonstrate understanding and experience of advising on and implementing regulations such as Basel, Solvency II, IFRS, SOX, GDPR, PRA, EBA) and delivery of reporting (e.g. ICAAP, ILAAP and RRP).
• Accounting qualification (CIMA, ACCA, ACA) (desirable)
• Demonstrate strong understanding of accounting fundamentals and processes, for example: profit & loss, balance sheet, capital allocation, cost allocation.
• Good understanding of the role of the Finance and Treasury function within financial services organisations, including all aspects of the finance operating model (people, data, technology).
• Experience of delivering transformation projects within finance functions, either as a consultant or as part of an in-house change-delivery team. This could be finance technology projects (e.g., ERP, Accounting Engines/Subledger/Finance Reporting implementations), right-shoring or other operating model transformations or finance process improvements.
• Understanding the impact of the relationship between finance and other functions such as risk, tax and compliance.
• Experience of working with the C-Suite - CFO, CRO, CDO community (desirable)

PM / BA skills

• Experience in managing change projects, including finance/ regulatory transformation, resource management, budgeting, communications and governance.
• Understanding of the project lifecycle from requirements through to implementation
• Strong analytical skills and problem-solving skills, with an ability to work with stakeholders across all business functions to define requirements.
• Ability to Work with technology partners to translate these requirements into functional and technical design.
• Experienced at running workshops to drive discussions, gather requirements and mitigate risks with users and senior stakeholders,
• Appreciation of business and technical architecture.
• Knowledge of formal project management methods e.g., Agile, PMI, Prince 2 (desirable)

Other Expectations

• To balance client delivery with supporting development of new client opportunities or market propositions and sales activities with the capability and client accounts.

For senior level candidates

• Mentor and coach other members of the team.
• Solution development, showing a clear ability as a Subject Matter Expert (SME) to enhance existing propositions, and develop new ones.
• People management, building a team of consultants with the right mix of grades, skills and experience to support client opportunities and projected growth.
• Develop, drive and convert a pipeline of opportunities and lead on RFP responses.
• Fulfil a key role in account and proposition development within Market Domains and Key Client Accounts, assisting senior management to increase revenue.
• Formulate propositions and solutions that meet client requirements in addition to managing and directing pursuit activity.
• Strong bid management abilities, with a proven ability to mentor and train Consultants.
• Drive thought leadership and client campaigns
• Build and maintain strong client relationships within the sector, leveraging proven industry content and delivery capability.

Our work culture is focused on innovation and building lasting value for our clients and employees. This means that we will work with you to track your development so you know how you are doing and where you can improve. At this early stage in your career, you will have access to inspirational leaders and high-quality training, to give you every opportunity to become a recognised expert.

Successful candidates can build relationships quickly with colleagues and clients. Flexibility is also key, you will need to handle changing priorities and workloads and as you grow, you would also need to have the capacity to take on greater responsibilities such as development of service offerings and client campaigns as you develop within the firm. You should be intellectually curious and interested in developing your professional and technical skills, to understand clients’ issues and to help them to prosper.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

Cleo is a cloud integration technology company focused on business outcomes. Every day, we

ensure that each one of our 7,000+ customers' potential is realized by delivering solutions that

make it easy to discover and create value through the connections and integration of enterprise

applications supporting critical workflows. By providing the industry’s most complete and flexible

integration offerings, we are helping our clients build trusted relationships across their partner

ecosystems today, while providing all the control and visibility they need to advance their

business tomorrow.

At Cleo, we are not only passionate about helping our customers achieve success; we are

passionate about our team members. We foster innovation and empowerment through mentoring

in a thriving, high-velocity work environment. Our team members are among the best and the

brightest, working in an environment where strategy, technology, and marketing intersect to

create amazing products. And, we’re only just getting started, so join us now!

Simply put, Cleo ... never stops

The Position

Cleo is looking for a Customer Success Associate that will work directly with existing customers and the CSM team to ensure a smooth onboarding, implementation, and renewal process. This intelligent, empathic, and high energy individual will hold responsibility within the CSM team who serve as the primary customer facing resource for all new and existing customers. Superb ability to interface with Customers, Sales, Services, Support, and Products Team is required.

What You Will Be Doing

• Uphold Cleo’s Customer Success strategy and processes
• Adopt existing, and develop new, methodologies and best practices
• Own day-to-day interactions between Cleo and a subset of customers through 1:1 and 1:many tech touch communications
• Manage and facilitate cross-sell/upsell opportunities sourced within the broader Customer Experience organization.
• Analyze and report on customer usage data, adoption, and project status
• Oversee customer lifecycle processes/touch points and take clients on an optimal customer journey
• Drive the customer escalation process
• Develop ways for Customer Success to deeply understand our customers’ objectives
• Escalate issues appropriately to Services, Support, Product, etc.
• Keep accurate records, including documented customer service actions and discussions.
• Ensure that 100% of interactions are accurately recorded and follow ups scheduled

Requirements

• 3-5 years working at an Enterprise Software and/or SaaS Company in a Customer Success, technical account management or a related field
• Strong written and verbal communications ability
• Proven ability to work in an environment with limited processes
• Experience with Open-Source solutions
• Experience working in a company selling applications, middleware, database, data warehouse, data integration technology or big/fast data technologies
• Experience with annual subscription offerings

About Bluevine:

Bluevine is building the financial operating system for small businesses. Our banking and lending products help entrepreneurs manage cash flow, access credit, and grow with confidence. Since launching in 2013, Bluevine has served over 850,000 U.S. small businesses and built a global team of 500+ employees across the U.S., Israel, and India. We are backed by Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures.

About the Role

Bluevine is hiring a Senior Sales Manager – Lending & Credit to lead all Lending Sales execution from India. This role owns the performance, development, and scale of our entire India-based Sales Associate organization, responsible for selling lending and credit products to both new and existing U.S. small business customers.

This is a leadership role with direct accountability for revenue outcomes, sales execution rigor, and team performance. You will lead frontline sales associates, partner closely with U.S. leadership, and play a critical role in scaling Bluevine’s lending business efficiently and responsibly.

What You’ll Do

Sales Leadership & Revenue Ownership

• Own lending revenue, repeat usage, and portfolio growth driven by India-based sales teams.
• Lead teams selling to both new prospects and existing customers across Bluevine’s lending and credit products.
• Set clear goals, quotas, and KPIs; drive disciplined execution through regular pipeline reviews, forecasting, and performance management.
• Translate revenue goals into clear sales strategies, priorities, and operating rhythms.

People Leadership & Team Development

• Lead, coach, and develop a large, high-performing organization of Sales Associates and Team Leads
• Hire, onboard, and ramp talent at scale in partnership with Recruiting and Enablement.

Operational Excellence & Insights

• Establish and maintain strong sales operating discipline: playbooks, processes, tooling, and documentation.
• Use data to identify trends, risks, and opportunities across funnels, cohorts, and portfolios.
• Ensure adherence to lending policies, regulatory requirements, and internal risk standards.
• Continuously improve sales productivity, efficiency, and quality.
  
  

Global & Cross-Functional Partnership

• Act as a key partner to the U.S.-based Head of Sales and senior leadership.
• Collaborate closely with Product, Risk, Legal, Compliance, Enablement, and Analytics teams.
• Support scaling initiatives as Bluevine expands its lending and credit offerings.

What We’re Looking For

• 10+ years of experience in sales, relationship management, or revenue leadership.
• 5+ years of experience leading large frontline sales teams and/or managers.
• Excellent communication skills and experience working with global stakeholders.
• Prior experience in start-ups highly preferred, hustle and get-stuff done mentality
• Bachelor’s degree required; MBA preferred.

 Why Join Bluevine

• Opportunity to lead and shape a critical revenue-driving function in a high-growth fintech.
• Work closely with senior leaders and global teams.
• Strong culture focused on ownership, impact, and continuous learning.
• Competitive compensation, benefits, and career growth opportunities.