The Role:

We are seeking a Senior Data Platform Engineer to join our dynamic and growing team, responsible for building, scaling, and optimizing our cloud-native data platform. You will design and implement scalable data pipelines that power business-critical analytics, real-time insights, and AI/ML solutions. As an experienced data architect and builder, you will have the opportunity to redefine our data infrastructure to enable the next generation of products and drive innovative data initiatives.

Roles and Responsibilities:

- Design, Develop & Deploy scalable Data Platform with real-time and batch processing solutions

- Write highly scalable code by following best practices in concurrency, resource optimization, and fault tolerance.

- Build and maintain the Infra with best IoC practices

- Identify and implement internal process improvements, including automating manual tasks, optimizing data flow, and re-designing infrastructure for higher scalability and resilience.

- Develop automated monitoring, alerting, and logging systems for pipelines to ensure reliability, uptime, and data quality.

- Build and maintain data tools that enable analytics, BI, and data science teams to experiment and optimize their workflows.

- Ensure end-to-end data governance by implementing policies for data quality, security, and compliance.

- Optimize data models and architectures to power machine learning, reporting, and real-time analytics.

- Collaborate closely with data scientists and product engineers to integrate ML models into production systems and improve system functionality.

- Work with stakeholders across the organization to ensure alignment between data infrastructure and business needs.

Mandatory Qualifications:

- 4+ years of hands-on experience in Building and managing Large Scale Data Platforms.

- Experience with Version control, CI/CD pipelines, Kubernetes, Docker, and IaC tools.

- Strong Experience in Building and Maintaining Data Intensive APIs and Distributed Data Processing Systems

- Strong programming skills in Scala, Golang, and optimizing SQL queries.

- Experience with both relational SQL and NoSQL databases

- Strong understanding of REST APIs, Microservices, event-driven architectures, and Stream processing frameworks.

- Experience working in cross-functional, agile environments.

- Open-source contributions or active participation in developer communities.

- Prior experience in a product-based company is highly preferred.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Organization 

Our mission is to enable effective financial decisions through reliable data, increased efficiency and automation. We support Marketing, Sales, Seller, Accounting, Tax, Finance & Strategy (F&S), Finance Operations (FinOps) and Treasury functions across Automation, Data insights and process improvements.

You may work on a wide variety of critical business areas including: 

Seller Systems: Responsible for building the systems and tooling that make Stripe’s sellers and internal revenue teams dramatically more productive and effective. We partner with Sales, Finance, Legal, and Product to deliver a single “plane of glass” selling experience that spans deal creation and modeling, negotiation and approvals, contracting, onboarding, and activation. The Seller Systems team composes first‑party, custom Stripe components with best‑in‑class third‑party business systems to deliver configurable, auditable, and globally scalable workflows. Engineers on Seller Systems build services, APIs, integrations, data pipelines, and internal UIs that power seller productivity, reduce time‑to‑activation, improve deal velocity, and enable AI‑driven assistive workflows. Use cases include deal modeling and pricing engines, approval and orchestration platforms, CLM/CPQ integrations, onboarding automation, seller analytics, and AI‑assisted seller tooling.

Finance Engineering: Responsible for building the robust and scalable infrastructure that powers the company's core financial operations, including payments processing, fund settlement, accounting, and business intelligence. The Finance Engineering team is at the core of Stripe to empower mission-critical financial domains including Accounting, Finance operations, Finance & Strategy, and Treasury. Engineers on the Financial Engineering team build platforms, data pipelines, and financial products for the Finance team. The use cases include financial analytics and insights, accounting automation, auditing, financial planning & forecasting, and financial business intelligence. 

Marketing/Sales Systems: Responsible for building the most measurable, cross-channel messaging capability possible, to attract and engage customers. We will do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel Stripe’s growth. 

As part of the Marketing Systems team, you will own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that 1/ power better digital experiences, 2/ accelerate customer journey with intelligent orchestrations 3/ drive smarter decisions with CDP 4/ improve marketer and seller productivity.

What you’ll do

We’re looking for Software Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You’ll play a key role in extending our balance management platform and in building out a new funds accessibility platform leveraged by enterprises and SMBs alike. Our team collaborates with many cross-functional teams – from Infrastructure to Product –  at Stripe to deliver innovative solutions that address evolving user needs.

Responsibilities

• Design, build, and maintain beautiful, robust, and high-performance APIs and services
• Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
• Hide complexity from our users behind simple yet powerful abstractions
• Partner closely with other engineers, analysts and scientists to build highly scalable system(s), to deliver delightful developer experiences and comprehensive interfaces
• Build the APIs that power internal stakeholder facing UI experiences, defining composable data models and durable interfaces.
• Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term.
• Improve engineering standards, tooling, and processes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7-12 years of experience designing, implementing, and operating large-scale, high-performance APIs and services 
• You have implemented server-side APIs in dynamic languages like Ruby, working with document and relational datastores (especially Mongo and MySQL).
• You enjoy spelunking through new datasets (especially in systems like Redshift or Presto/Trino).
• Empathetic, collaborative, and user-first mindset in everything you build
• Experience proactively seeking feedback from users, teammates, and subject matter experts
• The skills to build holistically – from specs and documentation to implementation, testing, deployment, and measuring impact
• The ability to balance speed, complexity, and scope in service of user needs
• You have excellent oral and written communication.

Preferred Qualifications

• Experience with large-scale financial tracking systems
• Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.) 
• Experience in marketing domain building products that contribute to marketing tech stack.
• Experience with machine learning, recommender systems, product-led growth, and/or lifecycle marketing.
• Prior experience building distributed systems or a microservices architecture

We’re looking for a Senior Data Engineer to design, build, and operate the data pipelines and aggregates that power Zeta’s AdTech platform. This is a hands-on individual contributor role focused on high-scale batch + streaming data processing, reliable data products, and analytics-ready datasets that enable prediction, agentic workflows, BI reporting, and measurement. You will partner closely with backend, ML, and product teams to deliver trusted, well-modeled data with strong performance, quality, and observability.

What You’ll Do

• Build data pipelines: Develop robust batch and streaming pipelines (Kafka/Kinesis) to ingest, transform, and enrich large-scale event data (impressions, clicks, conversions, costs, identity signals).
• Create data aggregates & marts: Design and maintain curated aggregates and dimensional models for multiple consumers—prediction models, agents, BI dashboards, and measurement workflows.
• Data modeling & contracts: Define schemas, data contracts, and versioning strategies to keep downstream systems stable as sources evolve.
• Data quality & reliability: Implement validation, anomaly detection, backfills, and reconciliation to ensure completeness, correctness, and timeliness (SLAs/SLOs).
• Performance & cost optimization: Optimize compute/storage for scale (partitioning, file sizing, incremental processing, indexing), balancing latency, throughput, and cost.
• Orchestration & automation: Build repeatable workflows with scheduling/orchestration (e.g., Airflow, Dagster, Step Functions) and CI/CD for data pipelines.
• Observability for data systems: Instrument pipelines with metrics, logs, lineage, and alerting to accelerate detection and root-cause analysis of data issues.

Security & governance: Apply least-privilege access, PII-aware handling, and governance controls aligned with enterprise standards.

5+ years building production data pipelines and data products (batch and/or streaming) in a high-scale environment.

Strong experience with SQL and data modeling (dimensional modeling, star/snowflake schemas, event modeling).

• Hands-on experience with streaming systems (Kafka preferred) and/or AWS Kinesis, including event-driven designs.
• Proficiency in one or more languages used for data engineering (Python, Java, Scala, or Go).
• Experience with distributed data processing (Spark, Flink, or equivalent) and performance tuning at scale.
• Experience with AWS data services and cloud-native patterns (S3, Glue/EMR, Athena, Redshift, etc. as applicable).
• Familiarity with lakehouse/table formats and large-scale storage patterns (e.g., Parquet; Iceberg/Hudi/Delta are a plus).
• Experience with orchestration/workflow tooling (Airflow/Dagster/Step Functions) and CI/CD for data workloads.
• Strong data quality/observability practices (tests, monitoring, lineage; understanding of SLAs/SLOs).
• Experience with SQL + NoSQL data stores (e.g., Postgres/MySQL; DynamoDB/Cassandra/Redis) and choosing the right store per use case.

Clear communicator and collaborator; able to work with mixed audiences and translate needs into reliable data interfaces.

• AdTech / programmatic advertising domain knowledge: DSP/SSP/exchange/RTB concepts and data flows.
• Experience building measurement pipelines (attribution, incrementality, lift, or experimentation analytics).

Experience supporting ML feature stores, offline/online feature generation, or model training datasets.

• Experience with real-time analytics stores (Druid/ClickHouse/Pinot) and high-cardinality aggregation strategies.
• Deep knowledge of data governance/privacy, including PII handling and consent-aware data processing.
• Open-source contributions, publications, or conference speaking.
• BS/MS in CS/Engineering or equivalent practical experience.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

JOB TITLE

Senior Workday HCM/Payroll Analyst

A Career with Point72’s Technology Team

As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

What you’ll do

• Define strategy and roadmap for HCM and Payroll features and development.
• Lead Technology’s partnership with the Human Resources and Payroll teams.
• Ensure high quality and on-time deliverables for various projects.
• Manage operational capabilities, define best practices, and enhance end user experience.
• Serve as the primary business application support partner for the Payroll and HR teams, including areas such as compensation, benefits, absence management, and time tracking.
• Provide expert-level support for Workday Payroll and Security configurations, ensuring compliance with organizational policies and regulatory requirements.
• Manage and address Tier 1 and Tier 2 support requests (user access and security maintenance, EIB loads, custom reports, dashboards, troubleshooting, etc.) in alignment with agreed SLAs and support protocols.
• Execute ongoing system configuration changes—including business processes, foundational data, and security model updates—and participate in the bi-weekly Agile sprint development process for Tier 3 requests and feature enhancements, in adherence to SDLC methodology and Workday change management protocols.
• Collaborate with stakeholders to gather and document business requirements, assist in technical design specifications, and configure, test, and deploy changes into production.
• Maintain and develop Workday documentation, including standard operating procedures, quick reference guides, and training materials for new system functionality and configurations.
• Work with integration teams to ensure seamless connectivity between Workday and other systems, maintaining and supporting all people and culture system integrations.
• Optimize and automate business processes, focusing on Workday Payroll and Security configurations to improve efficiency and data consistency across the organization.
• Identify areas for training, best practices, and automation opportunities to streamline operations and enhance system effectiveness.

What’s required

• Minimum of 8-10 years of Workday HCM experience, with hands-on expertise in Workday Payroll and Security configurations.
• Detailed knowledge of Workday Payroll functional areas, including payroll processing, compliance, tax setup, and integrations with external payroll systems.
• Strong understanding of Workday Security, including role-based access, domain security policies, and user access management.
• Hands-on experience with Workday modules such as Compensation, Benefits, Payroll (US/UK), Absence, and Time Tracking.
• Skilled in report writing (Advanced, Matrix, Composite) and EIB uploads to optimize and automate business processes.
• Proven ability to interview business users, gather and interpret requirements, and translate them into actionable solutions.
• Excellent written and verbal communication skills, with the ability to explain technical solutions to non-technical audiences.
• Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions.

• Commitment to the highest ethical standards

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.

Who we are

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

Who you are

As a Senior Data Engineer at Metropolis, you will play a key role in shaping both customer-facing and business-facing data products that align with our mission. Your technical expertise and analytical acumen will contribute to designing and building extensive data sets that impact thousands of internal users and millions of members. Join a world-class data engineering team dedicated to advancing your skills and career in data engineering and beyond.

What you'll do

• Collaborate with engineers, product managers, and data scientists to understand data needs, and develop end-to-end data pipelines, solutions, and foundational data sets
• Design and own the data architecture for large-scale projects, making informed decisions about design and operational trade-offs
• Build, launch, and optimize sophisticated data pipelines, data models, and visualizations that support diverse use cases across multiple products or domains
• Define and manage Service Level Agreements (SLAs) for all data sets within areas of ownership
• Implement data security models based on privacy requirements, ensure compliance with safeguards, address data quality issues, and evolve data governance processes
• Solve complex data integration challenges using optimal ETL/ELT patterns, frameworks, and query techniques for both structured and unstructured data sources
• Maintain and enhance existing production processes by optimizing complex code using advanced algorithmic concepts 
• Optimize pipelines, dashboards, frameworks, and systems to streamline data artifact development
• Mentor team members, providing and receiving actionable feedback to foster skill growth and collaboration
• Ensure flexibility with availability during evening hours

What we're looking for

• Bachelor's degree in computer science, Computer Engineering, or a relevant technical field; a master's degree is preferred
• 5+ years of experience in data engineering, database engineering, business intelligence, data warehousing, and ETL tools, working with large data sets in the cloud
• Proficiency in SQL, ETL/ELT, and data modeling, with extensive experience in Snowflake and dbt 
• 5+ years of experience with Python, and experience building scalable Big Data solutions and ETL ecosystems
• Hands-on experience with RDBMS such as MySQL, MS SQL Server, and Postgres
• Familiarity with integration tools like Airflow and Automic, along with a working knowledge of CI/CD pipelines
• Ability to deliver high standards of code quality, system reliability, and performance
• Experience with Spark and PySpark to handle large-scale data processing and enhance data pipeline efficiency
• Strong proficiency in Terraform is a must-have.

Our Stack

• Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited)
• Datastores: MySQL, PostgreSQL, Snowflake
• Cloud: AWS
• Version control: Git & GitHub
• AI Tooling: Copilot on GitHub
• Observability: Datadog

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. #LI-SR1 #LI-Onsite

At Rockstar Games, we create world-class entertainment experiences.   

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly motivated environment where you can learn and collaborate with some of the most talented people in the industry.    

Rockstar is seeking a Senior Data Engineer to join our online services team, building an innovative game analytics platform and tools to better understand our players and enhance their experience across our titles.   

This is a full-time, in-office position based in Rockstar’s large game development studio in Bangalore, India.

WHAT WE DO

• The Rockstar Games Data Engineering team provides insights and actionable results to a wide variety of teams across the organization in support of their decision making.  
• We work with petabyte-scale data in Azure and Databricks, building both real-time and batch pipelines that power analytics, machine learning, and player experience improvements.  

RESPONSIBILITIES

• Design, build, and own real-time and batch data pipelines in Azure Databricks using Spark, Airflow, and modern orchestration and build tools.   
• Drive engineering excellence by implementing robust testing practices (unit, integration), code review standards, and CI/CD automation.
• Implement automated data quality frameworks and validation of pipelines.
• Build observability systems to monitor data integrity, drift, and system health. Troubleshoot complex data infrastructure and pipeline issues.
• Design analytics-ready datasets that power business intelligence and operational reporting.
• Partner with diverse stakeholders (including Data Scientists, Analysts, and ML Engineers) to define use cases and build robust data products.
• Translate large datasets into actionable insights for leadership and product teams.
• Explore emerging technologies including modern data platforms, distributed computing frameworks, build proof-of-concept solutions, and continuously improve platform scalability, performance, and cost efficiency 

REQUIREMENTS

• 6+ years’ experience in building data pipelines, distributed systems, or large scale data platforms on major clouds (Azure preferred).  
• Strong software engineering fundamentals: design patterns, testing strategies (unit, integration) code review practices, system design thinking Experience with big data frameworks such as Spark or Databricks.
• 4+ years’ experience using Python for maintainable, testable data engineering and Spark or Databricks for large scale processing.  
• Experience with workflow orchestration tools such as Airflow. 
• Experience with streaming technologies, notably Kafka, in distributed environments.  
• Proven work handling high volume structured and unstructured data (logs, telemetry, text) at scale.  
• Familiarity with AWS, Azure, or GCP data services and building cloud native data architectures.  
• Cross functional collaborator with strong communication skills for explaining complex systems to technical and non technical audiences.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Databricks platform experience (Delta Lake, Unity Catalog, Workflows).  
• Containerization and orchestration (Docker, Kubernetes). 
• Experience with Snowflake, Cassandra, or other modern data platforms.
• Experience building, maintaining, or scaling ML infrastructure.
• Experience with CI/CD and deployment tools (TeamCity, Octopus) and Artifact Repositories (JFrog, Proget).
• Experience with Terraform.
• Gaming industry experience or passion for games.  

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.  

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

#LI-RN1

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

We are hiring across multiple locations

India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin

ABOUT THE ROLE

Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.

We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.

As a Staff Engineer you’ll:

• Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration 
• Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
• Work with product, data, platform, and security teams to productionise shared AI capabilities
• Design services that are reliable, secure, observable, and easy for other teams to adopt
• Help shape reusable engineering patterns for AI-enabled workflows

WHAT WE ARE LOOKING FOR:

• Strong backend or platform engineering experience in production environments.
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
• Experience integrating internal and third-party platforms.
• Comfort working in ambiguity and turning emerging needs into robust platform components.
• Strong focus on quality, reliability, and developer usability.
• Experience with AI infrastructure or orchestration is helpful, but not essential.
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

We are hiring across multiple locations

India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Renewals Specialist, Financial Operations

Data, Quality Control & Invoice Lifecycle Management

Finance Department

Reports to Global Renewals Manager

Role Overview

The Renewals Specialist is a critical operational role based within our Global Capability Centre (GCC) in India, supporting the broader Renewals team in delivering accurate, timely, and compliant contract renewals. Rather than managing a dedicated book of customers, this role functions as the operational backbone of the Renewals organization — ensuring data integrity, forecast accuracy, and cross-functional alignment so that Renewal Opportunity Owners can focus on advancing and closing deals.

This individual will work closely with Renewals team members, Customer Success Managers, Finance, Product, and Sales to eliminate roadblocks, maintain pipeline visibility, and uphold the quality of renewal forecasting dashboards reviewed daily by executive leadership, including the CFO. The ideal candidate is highly detail-oriented, process-driven, and comfortable working across multiple systems and stakeholders in a fast-paced, high-accountability environment.

Key Responsibilities

Renewal Calculations & Proposal Preparation

Own the initial internal calculation of renewal proposals, including pricing, quantities, pro-rata adjustments, and co-terming calculations. Ensure all figures are accurate, validated against internal systems, and ready for Renewal Opportunity Owners to progress.

Pipeline Monitoring & Renewal Lifecycle Management

Own the day-to-day monitoring of the renewals pipeline, tracking renewal stages and proactively identifying risks to on-time closure. Follow up with Account Managers to confirm assigned renewals are being actively worked and that opportunity stages are progressing accurately in Salesforce. Escalate blockers to Renewals leadership as needed.

Back-Office Support for Renewal Owners

Support Renewals team members with back-end execution, including generating order forms and renewal paperwork based on direction provided by the team (e.g., multi-year extensions, percentage-based increases). Manage other administrative and operational functions required to move renewals forward efficiently.

Renewal Deal Desk Preparation

Assist Renewal Opportunity Owners in preparing for Renewals Deal Desk, ensuring all required data, documentation, and approvals are in order ahead of submissions. Monitor the pipeline of open renewal opportunities and assist in identifying those requiring inclusion on the Deal Desk docket.

Salesforce & NetSuite Data Integrity

Maintain complete, accurate, and up-to-date renewal data in Salesforce throughout the renewal lifecycle. Conduct regular audits between Salesforce and NetSuite to ensure billing records align with contracted terms. Identify and resolve discrepancies proactively to protect revenue accuracy and forecast integrity.

Renewal Forecast Accuracy & At-Risk Tracking

Support Renewals leadership in maintaining the accuracy of renewal forecast dashboards used by executive leadership on a daily basis. Track at-risk renewals and validate that Upsell and Cancellation flags are accurately reflected in Looker forecasts. Conduct regular calls with Customer Success Managers to confirm forecast status and document outcomes including heal plays, saves, and downsells.

Invoice Management & Financial Validation

Take ownership of the end-to-end invoice release process, ensuring invoices are issued accurately and on time. Validate pricing, quantities, terms, and billing details across all relevant systems. Coordinate approvals with appropriate stakeholders and partner with Accounts Receivable to ensure timely release. Proactively resolve any data discrepancies or blockers that could delay invoicing.

Reporting, Analytics & Dashboard Maintenance

Support Renewals leadership with reporting, analytics, and ongoing maintenance of Looker dashboards. Provide data-driven insights to help the team identify trends, risks, and opportunities within the renewals portfolio.

Cross-Functional Relationship Management & Collaboration

Establish and maintain strong working relationships with Customer Success Managers, Product team members, Finance, and Sales. Serve as a proactive liaison to ensure that roadblocks to renewal are identified and addressed in a timely manner. Organize and facilitate team calls to review product updates and ensure the Renewals team stays current on new features and enhancements relevant to the renewal process.

Ad-Hoc Projects & Renewals Leadership Support

Support the Renewals leader with ad-hoc projects and initiatives as needed, including developing customer-facing materials (e.g., one-pagers highlighting product value and recent enhancements), executing steps related to AI-driven initiatives, and contributing to process improvement efforts across the renewals organization.

Salesforce Notes & Documentation

Update Salesforce notes and opportunity records on behalf of Renewals team members as directed, ensuring a complete and current audit trail of renewal activity and customer interactions.

Training & Professional Development

Complete all required internal training programs in a timely manner. Proactively stay informed on new products, platform features, and internal process updates, incorporating relevant knowledge into daily renewals support activities.

Required Skills & Experience

• 3+ years of experience in renewal operations or revenue operations roles
• Strong proficiency with Salesforce, including data entry, pipeline management, and opportunity tracking.
• Demonstrated ability to support reporting and analytics functions; experience with Looker or comparable BI/dashboard tools is a plus.
• High attention to detail with a proven track record of accuracy in data-sensitive, high-volume environments.
• Strong cross-functional collaboration skills with the ability to work effectively across Sales, Finance, Customer Success, and Product teams.
• Excellent written and verbal communication skills, with the ability to follow up professionally and persistently with stakeholders at multiple levels.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Comfortable working in a GCC (Global Capability Centre) environment and supporting a geographically distributed team.
• Experience working with AI productivity tools such as Claude, ChatGPT, or similar platforms.
• Prior exposure to SaaS renewal processes, subscription billing models, or recurring revenue operations.

Preferred Qualifications

• Experience with Looker or other business intelligence and dashboard tools.
• Experience with CPQ or similar quoting tools

About Us

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors.

Role Overview

We are seeking a talented Analytics Lead to build and lead our analytics function from the ground up. This role is crucial for establishing our core data infrastructure and delivering actionable insights across all teams to power strategic decision-making and drive business growth.

Key Responsibilities:

• Data Infrastructure & Governance:
  
  
• Design and implement our core analytics infrastructure, including data warehousing, ETL processes, and visualization tools.
• Establish data quality standards, automate routine reporting, and create self-service analytics tools to ensure data accuracy and accessibility.

• Business Intelligence & Insights:
  
  
• Create and maintain dashboards for key business metrics across operations, finance, partnerships, and growth teams.
• Develop comprehensive analytics for transaction monitoring, liquidity optimization, platform performance, and revenue forecasting.
• Analyze user behavior and transaction patterns to drive growth strategies.

• Risk & Financial Analytics:
  
  
• Build analytics models for pricing optimization and financial planning.
• Create risk monitoring systems and fraud detection analytics to ensure platform security.

• Strategic Partnership & Team Leadership:
  
  
• Partner with leadership to provide data-driven insights for strategic decision-making.
• Build, manage, and mentor a high-performing team of analysts as the organization scales.

What we are looking for

Must-haves:

• Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field.
• 6+ years of experience in analytics or data science roles.
• Strong programming skills in Python and SQL.
• Experience with modern data stack tools (e.g., Snowflake, dbt, Airflow).
• Proven experience building and maintaining large-scale data pipelines.
• Excellent communication skills with the ability to present complex data to non-technical stakeholders.
• Strong problem-solving skills and meticulous attention to detail.

What helps you stand out:

• A Master's degree in a relevant field.
• Experience in a fintech or financial services environment.
• Direct experience with crypto/blockchain analytics.
• Startup experience is highly preferred.
• Expertise with data visualization tools like Tableau or Looker.

What We Offer

• Competitive salary and benefits package.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure
• Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

JOB TITLE: Director of Product Management, Data & Analytics

LOCATION: Bangalore, India

REPORTS TO: Chief Product Officer

Th Role

TRG Screen is embarking on a strategic transformation of how data is accessed, consumed, and delivered across our product portfolio. Today, data lives within source and application databases — siloed, difficult to combine, and hard to expose to customers and internal teams. We are building a modern data lakehouse to change that, and we need a Director of Data Solutions to lead this journey.

This is a foundational, high-impact role. You will inherit a modern but underperforming data product, untangle legacy reporting built on stored procedures, and simultaneously set the vision and execution plan for the next generation of TRG Screen's data platform. You will serve as the senior data product leader for our product, engineering, and executive stakeholders.

This role is based in Bangalore, India, and begins as a senior individual contributor with a clear trajectory to build and lead a growing data product team.

Responsibilities

Stabilise & Improve the Current State

• Take ownership of our existing data product — assess gaps, stabilise performance, and deliver near- term improvements that create immediate value for customers and internal teams.
• Audit and rationalise a portfolio of legacy custom reports built on stored procedures — understand the business problems they solve, document them, and define a clear migration path.

Define the Data Lakehouse Vision

• Define the vision and roadmap for TRG Screen's data lakehouse, grounded in deep customer research and a clear understanding of where data solutions deliver the most value.
• Apply a Jobs to Be Done framework to uncover what customers are truly trying to accomplish and translate those insights into a prioritised product backlog.
• Conduct ongoing customer discovery with clients and customer-facing teams (Customer Success, Sales, Professional Services) to ensure the roadmap reflects real customer pain and opportunity.
• Work closely with the Data Architect and Database Engineer to communicate requirements clearly . You define the what and why; they own the how.
• Champion an AI-first approach to visualisation and insight delivery, evaluating and selecting third-party AI tooling rather than building bespoke visualisation layers.

Build & Deliver Data Products

• Define and ship customer-facing data products — including APIs, datasets, and consumption layers that customers or customer-serving teams directly use and derive value from.
• Productise TRG Screen's data as a revenue stream — define how data and APIs are packaged, tiered, and commercialised for customers and partners.
• In partnership with product stakeholders, own the API product strategy — defining APIs not just as technical interfaces but as sellable, scalable products with clear value propositions, entitlement models, and a developer experience that delights customers.
• Partner with engineering to translate customer-driven requirements into clear, actionable briefs.
• Ensure data quality, governance, reliability, and documentation across all data products.

Own the AI Data Strategy

• Serve as the product owner of TRG Screen's AI data foundation — defining what data needs to be available, in what form, and to what quality standard to power AI and ML workloads.
• Use customer research and Jobs to Be Done methodology to define intelligence layer product requirements; what AI-powered features and experiences customers need, handed off to technical teams for execution.
• Collaborate with TRG Screen's AI strategy stakeholders to align the data product roadmap with AI product priorities.
• Champion AI-first approaches to data consumption: evaluating and recommending AI-powered visualisation and insight tools.

Lead & Grow the Team

• Begin as a senior individual contributor with direct leadership responsibility — you will be the data product function at TRG Screen initially.
• Work in close partnership with a Database Engineer and Data Architect, providing product direction and prioritisation while they drive implementation.
• Build out your team as the platform matures, with a planned trajectory to hire and lead a Product Manager and Product Owner.
• Act as a player-coach: credible enough to go deep on architecture and technical decisions alongside engineering peers, while driving strategy and stakeholder conversations at the executive level.

Skills and Qualifications

Required Qualifications

• 8+ years of experience in data product management or related roles, with at least 3 years in a leadership capacity.
• Deep expertise in Jobs to Be Done and customer discovery — ability to uncover what customers truly need from data and translate that into a compelling product roadmap.
• Strong product instincts — knows how to prioritise ruthlessly, write clear requirements, and drive a backlog in an Agile environment.
• Solid working knowledge of data concepts (SQL, data modelling, APIs, ETL/ELT, BI tools), enough to be a credible partner to a Data Architect and Database Engineer.
• Experience defining and shipping data APIs as commercial products — including packaging, entitlements, and usage-based models.
• Understanding of data monetisation strategies — how to turn data assets into revenue-generating products.
• Strong understanding of AI and ML data requirements — how to define product needs for AI-powered features and intelligence layers.
• Familiarity with LLMs, generative AI, and AI-powered product surfaces — and how they consume and depend on structured, high-quality data.
• Strong stakeholder management skills — able to translate between engineering, product, and executive audiences.

Preferred Qualifications

• Familiarity with Power BI source integration or similar third-party BI connectivity.
• Exposure to AI-powered analytics or visualisation tooling.
• Experience with dbt, Airflow, or modern data orchestration tools.
• Background in a SaaS or multi-product environment where data is fragmented across systems.
• Prior experience in financial data, market data, or fintech — relevant to TRG Screen's domain

JOB DESCRIPTION

Job Title: Director of Revenue Operations                        Date:  Feb 09, 2026

Job Status:                 Fulltime

Department Name:   Revenue Operations

Supervisor Title:       Sr. Director, Revenue Operations

POSITION SUMMARY:

The Director of Revenue Operations (India) will play a critical role in scaling our GTM operations globally. This leader will oversee the Revenue Operations teams in India, partnering closely with Sales, Finance, Customer Success, and Supply Chain to ensure operational excellence across the revenue lifecycle. Reporting to the Sr. Director of Revenue Operations (US), the Director will be a core member of the global RevOps team, helping to drive consistent execution, accurate data-driven insights, and strong cross-functional alignment.

This role requires a proven leader with deep experience in B2B enterprise GTM motions, business process design, and global account management, exceptional analytical skills, and the ability to manage and scale teams in a fast-paced, high-growth environment.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

Revenue Operations

• Lead, build and manage India-based Revenue Operations teams serving global stakeholders, driving a culture of accountability, collaboration, and continuous improvement.
• Partner with global RevOps leadership to execute against revenue strategy and annual GTM planning.
• Own timely execution of core RevOps processes, including forecasting, pipeline management, territory/account alignment, and quota deployment in assigned regions (EU, India, APAC)

Data & Insights

• Deliver actionable analytics and reporting for Sales, Customer Success, and Finance, including pipeline coverage, forecasting accuracy, and global account performance.
• Drive adoption of standardized data definitions, KPIs, and dashboards across global teams.

GTM Program & Process Management

• Support execution of GTM programs such as territory/account segmentation, whitespace analysis, and global account management frameworks.
• Collaborate with Sales and Customer Success leadership to optimize processes across lead-to-opportunity, opportunity-to-order, and renewal motions.
• Partner with Supply Chain to ensure alignment between demand signals, forecast accuracy, and fulfillment readiness.

Cross-Functional Partnership

• Act as the India RevOps leader, building strong partnerships with Sales, Finance, Customer Success, and Supply Chain leaders across geographies.
• Ensure operational alignment and cadence across forecasting, business reviews, and account planning.
• Provide regional leadership while ensuring global consistency of RevOps processes and metrics.

People Leadership & Development

• Manage, mentor, and grow a team of high-performing analysts and operations managers in India.
• Foster a collaborative culture that aligns with global RevOps values and promotes career development.
• Serve as a bridge between global strategy and India execution, ensuring local teams are aligned and empowered.

QUALIFICATIONS:

Ability to (Competencies):

• Integrity:  Establish and maintain honest, effective relationships with all team members under GTM functions. Develop a reputation for being dependable, analytical and objective. and trustworthy. Adapt to change and shift gears comfortably.
• Innovation:  Develop new ideas and suggest new approach to solve problems. Have self-knowledge and confidence to communicate, listen and persuade colleagues in an effort to improve GTM efficiency and accelerate revenue growth.
• Initiative:  Work independently, work under pressure and meet deadlines. Prepare clear and concise reports without the need for constant management. Combine analysis, experience and judgment to make good decision in a timely manner. Tenacity to make important decisions with limited information and tight deadlines while learning to be flexible in other situations.
• Intelligence: Utilize relevant experience and resources to be very productive and efficient in planning and executing work. Orchestrate multiple activities at once to accomplish a goal. Seek input and advice from colleagues in order to receive more successful results pertaining to reports and projects. Focus on the achievement of goals that produce results. Ability to recognize structural issues within organizations, including functional interdependencies and cross-silo redundancies.
• Interaction: Build morale and motivate the team with energy, encouragement and enthusiasm. Recognize solutions for difficult or conflict situations—seeking feedback on how to resolve issues. Distinguish the need to change the personal and interpersonal behavior of colleagues in an efficient matter. Eagerness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.

Education and Professional Qualifications

Required

• Bachelor’s degree in Business, Finance, Economics, Engineering, or related field.
• 15+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy in enterprise SaaS or hardware-enabled SaaS companies.
• 5+ years of team management experience, with a proven track record of building and leading operations/data teams.
• Deep knowledge of B2B enterprise GTM motions, including territory/account segmentation, pipeline management, forecasting, and renewals.
• Strong experience working with global account structures and enterprise sales processes.
• Demonstrated ability to partner cross-functionally with Sales, Finance, Customer Success, and Supply Chain in a global organization.
• Excellent communication and stakeholder management skills, with the ability to influence across regions and levels.
• Demonstrated experience with Salesforce CRM and evidence of designing and improving GTM processes.

Preferred

• MBA or advanced degree in a quantitative or business discipline.
• Experience in a global enterprise SaaS company at scale ($100M+ ARR) or business unit of a multi-national
• Experience in establishing GTM data analytics and BI-based dashboards using data warehouse (e.g. Snowflake)
• Prior experience working in a matrixed, cross-regional environment.
• Exposure to Quote-to-Cash, order management, S&OP process, and/or supply chain alignment processes.

EXPERIENCE/TRAINING

Experience:

Language:

English

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com) and many of our customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer, Bloomberg — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

We’re seeking an experienced Head of Data & Analytics to lead the systems, data, and reporting infrastructure that power Instead’s global operations. This role directly oversees IT Administration and Salesforce Billing Engineering, ensuring our technology stack runs securely, reliably, and at scale.

You’ll be responsible for implementing, maintaining, and optimizing our data and analytics applications, ensuring teams have the insights, automation, and secure systems they need to execute effectively. This is a hands-on leadership role and will report to our SVP of business intelligence. You will collaborate closely with teams across product, finance, sales, marketing, and engineering in India and the US, while managing day-to-day execution out of our Bangalore office.

What You'll Do

• Lead and mentor the IT Administrator and Salesforce Billing Engineer, ensuring strong performance, alignment, and growth.
• Build and manage all product reporting and dashboards through Metabase, ensuring consistency with Tableau and Salesforce reporting frameworks.
• Own the administration, optimization, and strategy for our data and analytics tools, including: Tableau, Mosyle, Dbt Cloud, Hevo Data & FiveTran, EasyDMARC, Splashtop, Zapier, Metabase, Salesforce, Zoom, Snipe-IT, Salesforce Billing & CPQ, Google G Suite, Twilio, Ninja, Slack, Docusign, Polly, Microsoft Office 365, Adobe, Loom and other apps as needed by company operations.
• Establish governance for data pipelines, reporting, and security across the company.
• Partner with finance, sales, and product to ensure accurate and integrated data flows between systems.
• Define KPIs and reporting standards, ensuring stakeholders have access to reliable, real-time insights.
• Implement and maintain strong information security measures, compliance processes, and backup/recovery protocols.
• Collaborate with US and India leadership to ensure IT, Salesforce, and analytics tools scale effectively with business growth.
  
  

What you'll need:

• 8+ years of experience in data, analytics, or systems leadership with hands-on ownership of data infrastructure and reporting tools.
• Proven experience managing and mentoring technical teams, including IT and Salesforce/RevOps roles.
• Strong technical expertise with at least several tools in our stack (Tableau, dbt, Hevo, FiveTran, Metabase, Zapier, Mosyle, EasyDMARC, Splashtop, Salesforce, Zoom, Snipe-IT, Salesforce Billing & CPQ, Google G Suite, Twilio, Ninja, Slack,
• Docusign, Polly, Microsoft Office 365, Adobe, and Loom).
• Solid background in data governance, integrations, and reporting best practices.
• Experience managing cross-functional stakeholders and aligning priorities with executive leadership.
• Excellent problem-solving, organizational, and communication skills.

Nice to have:

• Experience in fintech, SaaS, or accounting/tax technology environments.
• Familiarity with SOC 2, GDPR, or other compliance frameworks.
• Hands-on Salesforce CPQ/Billing experience.
• Prior experience in a startup or high-growth technology company.

Why join us

• Lead and scale the data, analytics, and systems foundation of a cutting-edge tax technology company.
• Oversee a critical global function spanning IT, Salesforce Billing, and business intelligence.
• Be part of a collaborative, mission-driven team.
• Competitive compensation and benefits.
• Growth opportunities in leadership, compliance, and advanced data strategy.
• Direct impact on how Instead runs, scales, and makes data-driven decisions.

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.