SUMMARY

The Manager, Analytics is responsible for leading a team of BI developers and analysts to deliver reliable, high-performance business intelligence solutions in line with company strategy. This role emphasizes data modeling, ETL development, dashboard/report creation, and ensuring robust data pipelines. The Manager will collaborate closely with Product Management, IT, and business stakeholders to translate analytical needs into actionable insights, supporting data-driven decision-making company-wide.

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning a diverse set of industries.

If residing within commutable distance to our Newcastle office or Sydney office, a hybrid schedule would be offered (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance but who still reside in Australia.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead, mentor, and develop a team of BI and analytics professionals, including guidance on best practices for data modeling, ETL, and reporting.
• Collaborate with product managers, business units, and stakeholders to gather and clarify BI requirements and to translate them into scalable technical solutions.
• Architect, enhance, and support data warehouses and analytic data marts, primarily utilizing Jasper Server, Power BI and Snowflake.
• Oversee the design, implementation, and optimization of ETL processes to ensure the accuracy and timeliness of data integrations from multiple sources.
• Ensure projects are tracked in JIRA, with thorough code reviews, data quality checks, and UAT/testing prior to deployment.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives for the BI and Analytics team.
• Drive continuous improvement in BI processes, adoption of new tools/technologies, and foster a culture of data quality and governance.
• Troubleshoot and resolve data issues, working with engineering and business teams as needed to remove blockers.
• Ensure smooth collaboration with engineering, infrastructure, and business analysts to provide actionable BI solutions across teams.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• B.S. in Computer Science, Information Systems, Data Analytics, or related field, or equivalent experience.
• Deep expertise in SQL, including writing complex queries and performance tuning.
• Extensive hands-on experience with multiple reporting and BI tools such as Jasper Server, MicroStrategy, Sisense, SQL Server Reporting Services (SSRS), Power BI etc .
• Extensive hands-on experience with multiple database platforms such as MySQL, Postgresql, Snowflake.
• 3+ years in a BI/Analytics management or senior/lead BI developer role within a software development company.
• Experience architecting and supporting distributed BI systems/cloud analytics solutions.
• Strong understanding of data warehousing principles, data modeling (star/snowflake schemas), and data governance.
• Proven success managing multiple projects with Agile methodologies, especially involving large data sets and complex reporting requirements.
• Excellent interpersonal and communication skills, with a demonstrated ability to translate technical work into business value for non-technical audiences.

#LI-REMOTE

THE ROLE

EverPure is seeking an experienced Systems Engineer to join the Sales team in Perth, Australia. In this role, you will leverage your technical expertise to pilot the sales & adoption of our EverPURE solutions with prospects and existing customers in the Enterprise Accounts space. You collaborate with customers in Western Australia to understand their business goals, their pain points, and propose creative solutions in collaboration with our key alliance partners. You will work closely with other pre-sales, sales, partner sales & enablement, marketing, and leadership team members to help develop and grow business with the full EverPURE portfolio of solutions.

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives Western Australia customers' business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience in Western Australia customers is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

We are primarily an in-office environment and therefore, you will be expected to work from the Perth office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

Senior DevOps Engineer

About this role

The DevOps Engineer will work within the Platform Engineering team and help provide the infrastructure, tooling, and automation that supports Karbon’s engineering teams. This role focuses on improving deployment workflows, platform reliability, and operational visibility across our cloud platform.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

Some of your main responsibilities will include:

• Building, maintaining, and improving CI/CD pipelines and deployment workflows using GitHub Actions and Jenkins to enable reliable production releases
• Developing and maintaining Infrastructure as Code and automated provisioning using tools such as Terraform, ARM templates, CloudFormation.
• Supporting configuration management using Chef
• Supporting containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry
• Monitoring the security, performance, and availability of infrastructure and applications
• Investigating and resolving infrastructure and platform-related issues
• Working with engineering teams to deploy infrastructure changes safely and efficiently
• Contributing to disaster recovery, environment management, and operational resilience
• Assisting with cloud cost optimisation
• Delivering operational support for the platform as part of a team on-call roster rotation
• Working closely with Engineering and Product teams to implement DevOps solutions and improve developer workflows

About You

Candidates with the following characteristics and experience are encouraged to apply:

• 5+ years of experience working in DevOps, Platform Engineering, or Site Reliability Engineering
• Experience supporting Azure cloud environments
• Good understanding of DevOps practices and infrastructure fundamentals (Linux, Windows, DNS, TCP/IP, networking)
• Experience building CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Experience working with Infrastructure as Code tools such as Terraform
• Experience with Docker containerisation and cloud-native application deployments
• Experience using configuration management tools such as Chef
• Experience implementing monitoring and observability using tools such as Datadog and OpenTelemetry
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Experience working with Git-based repositories and modern development workflows
• Familiarity with high-availability systems, microservice architectures, and distributed systems
• Strong communication skills and ability to collaborate across engineering teams
• A proactive approach to problem-solving and improving platform reliability

AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Title:  Senior Partner Enablement Manager 

Location: Singapore (contracted via Employer of Record) or Australia (Remote)

Experience: Mid Level 

Job Function:  Professional Services

Employment Type:  Full-Time 

Industry:  Computer & Network Security

Travel Requirements: <25%

About the position

The Career-Level Partner Enablement Manager collaborates on implementing strategic initiatives for our advanced partner ecosystem, ensuring key regional partners have the tools, training, and resources needed for successful product or service delivery.

The position is based in Singapore and will be contracted through our Employer of Record. Applicants must hold valid Right to Work in Singapore.  

Job Responsibilities

• Deliver partner trainings of Keyfactor solutions, services, and best practices.
• Collaborate on the design and delivery of training programs to educate partners about our products, services, positioning, competitive advantages, etc.
• Collaborate on the creation and curation of training content, including presentations, webinars, and product guides, tailored to different partner segments.
• Collaborate in defining and tracking key performance indicators to evaluate the effectiveness of partner enablement programs.
• Provide regular reports and insights to management regarding partner performance and the impact of enablement initiatives.
• Build strong relationships with advanced regional partners, and act as a primary point of contact and technical champion for partner inquiries and issues.
• Provide ongoing support to partners, address technical questions, and help them overcome any obstacles.
• Navigate the transition of projects from partner delivery to Keyfactor Support/Customer Success Teams in a steady state handoff.
• Act as the primary point of contact for partner inquiries, concerns, and escalations, addressing their needs promptly and effectively.
• Validate business goals are defined and attained.
• Reduce the time to value through structured project playbooks.
• Collaborate with the sales and global service teams to ensure that partners have the necessary resources to effectively scope and deliver Keyfactor projects.
• Participate in cross-functional meetings to align on business priorities and ensure consistent messaging to partners.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or related field; or equivalent experience.
• Comprehensive understanding of IT frameworks and standards.
• In-depth knowledge of company operations, industry regulations, and advanced methodologies.
• Ability to analyze complex issues and contribute to strategic initiatives.
• Experience in large enterprise IT environments (via services delivery, consulting, or technical sales enablement).
• Strong consultation skills with customers, partners, and other external stakeholders.
• Moderate proficiency with Windows Server operating systems.
• Understanding of core networking and infrastructure fundamentals.
• Moderate technical troubleshooting and problem-solving skills. 
• Effective time management and prioritization skills with the most complex partner deployments.
• Moderate knowledge of Active Directory Certificate Services and Active Directory Federation Services.
• Proficiency with Unix/Linux.
• Moderate scripting development using various Microsoft tools (SQL, Powershell, etc.).
• Willingness to learn new product stacks, technologies, and APIs as needed.
• Competency with Microsoft 365.
• Knowledge of Kerberos protocol - OAuth authentication.
• Knowledge of EJBCA product stack.
• Ability to lead small projects, innovate within the role, and provide training to peers. #LI-NA1

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Do you crave new challenges in your work? Are you looking for a job in which every day looks different from the one before it? Is the idea of bringing the benefits of data and analytics to organizations exciting? Are you hard-wired to solve problems through creativity and deep investigation?

If you love people as much as solving problems, we want you on our team. The heart of this position is creating and communicating value in ways that businesses can actually use, and that takes several forms. Analytics Consultants partner directly with clients to prepare data, build data products, and influence analytics strategy.

We need someone with a solid technological foundation and a team-focused approach to work. The ideal fit for this role is someone built for meaningful connection who aims to empower clients with the right solutions for their needs. The ability to quickly create value through innovative solutions is key to the success of our analytics consultancy, but that’s second nature to you, isn’t it?

Please be advised that this role is required to be located in the Perth, Australia InterWorks office.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.  

Salary range commensurate with experience and qualifications: $75,000 - $120,000

What You’ll Do

• Work alongside clients to execute end-to-end projects spanning the full spectrum of analytics, from data preparation to the boardroom’s forecast analysis.
• Bridge the gap between business and IT and empower clients to make well-informed, data-driven decisions.
• Support clients directly through clear communication and consistent delivery of compelling solutions that exceed expectations.
• Adapt to change quickly as agile development methodologies run throughout our engagements.

What You’ll Need

• Excellent verbal and written communication skills
• Passion for interacting with people
• Passion for data visualization and data storytelling
• Problem-solving skills – technical and non-technical
• Ability to apply structure to ambiguous requests
• Easily adaptable and flexible to changing situations
• BI Software experience (Tableau, Power BI, Sigma)
• SQL and data warehouse (Snowflake, SQL Server, Redshift)
• Deep knowledge of data visualization best practices
• 1-3 years of professional experience 

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

About the Role

As a Fivetran Lead Sales Engineer in Australia, you will drive massive transformation and efficiency for customers of all sizes in a booming market. Using your experience with Data Replication/Integration, ETL/ELT, cloud data warehousing, data lake houses, and analytics, you will skillfully guide prospects and partners to faster, more reliable, and secure data foundations for the AI world. You will be directly and enthusiastically supported by a world-class Sales Engineering team, an agile and hungry APAC Sales team, and a suite of products that enable companies to leverage AI workloads with successful data foundations.

This is a full-time position based remotely out of Sydney,Australia.

What You'll Do

• Work with Enterprise customers to understand their business, their use cases, and drive pre-sales discovery and solutioning engagements with all levels of enterprise audiences
• Plan, manage, and effectively close out technical demonstrations and proof of concept (POC) projects, often serving as both the subject matter expert and project manager
• Respond to technical enquiries including Requests for Informations (RFIs), Proposals (RFPs) and similar formal documents
• Develop and maintain relationships with key Enterprise customers and partners
• Enable Fivetran staff, partner teams, and the data engineering community at large on data concepts, product features, competitive positioning, and best practices; e.g. blog articles, group presentations, training sessions, recorded videos, one-to-one coaching etc.
• Work closely with Fivetran’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs
• Provide technical guidance and assistance to new customers to ensure successful adoption and scale
• Be intimately familiar with and have a positive reputation within the Australia and New Zealand region.

Skills We're Looking For

• 8+ years in data replication, sales engineering, or related technical field
• Experienced in Data Replication/Integration (CDC) tools
• Solid knowledge of data lakes, lakehouses and scalable data foundations for AI use cases
• Proficiency in SQL scripting
• Knowledge in Python/JavaScript and Rest API interaction
• Hands-on experience with modern databases (PostgreSQL, Oracle, SQL Server, MongoDB, SAP) in on-premise and cloud deployments.
• Working knowledge with one or more major cloud providers (AWS, GCP, Azure)
• Knowledge with modern cloud data warehousing providers ( Snowflake or Databricks) and data lake architectures (Iceberg, Delta etc)
• Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders
• Passion for data and analytics, a philosophy of using technology to help solve business problems
• Strong problem-solving and analytical skills
• Curiosity to learn and assimilate technical information quickly, enthusiasm to share and teach others
• Experience selling into and influencing multi-faceted decision-groups within large and complex organizations

#LI-REMOTE

#LI-MM1

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

The Appian Solution Engineering team provides technical expertise to our customers around the globe, touching every layer of the Appian platform.  From data analysis to creative problem solving, our Solution Engineers tackle the most challenging technical problems encountered by Appian customers and partners. 

Looking for a position that allows you to engage all of your many technical talents? Do you particularly excel at not only solving complex technical problems, but also at communicating the solution clearly and effectively? As an Associate Solution Engineer, you’re a technical “Jack/Jill of All Trades”; you love figuring out “how things work”, and you’ll be a resident expert on the inner workings of the Appian platform.

To be successful in this role, you need
- To provide exceptional customer interaction (verbal/written) to our biggest customers
- Excellent problem solving and a talent for identifying creative solutions
- A desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
- Interest in data analytics
- Flexibility to provide after business hours support (rotation every 10-15 weeks)

Some of the tools and resources we will equip you with include
- We’ll immerse you into our community rooted in respect starting on day one. Our community is strong and growing! Our Affinity groups are a great place to start connecting with peers from all across the globe
- Appian offers a wide variety of growth and development opportunities such as: our in-house Appian MBA program for new managers, Appian University which is a full library of over 3,000 LinkedIn Learning and Udemy courses, Presentation Skills training, and tuition reimbursement for those seeking to further their education

Basic Qualifications

• Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program
• History of academic success (Distinction average required, i.e. WAM 75+)
• Provide after business hours support for proper handoff with our other regions as needed
• Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday->Thursday or Tuesday-Saturday)
• Bilingual in Japanese and English

Nice-to-Have Experience

• Programming / scripting (e.g. Java, Perl, Ruby, C#, PHP)
• RDBMS platforms (e.g. MySql, Oracle, SQL Server)
• Systems administration (e.g. Linux, Windows)

This role is based at Level 42/25 Martin Pl, Sydney NSW 2000, Australia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Do you crave new challenges in your work? Are you looking for a job in which every day looks different from the one before it? Is the idea of bringing the benefits of data and analytics to organizations exciting? Are you hard-wired to solve problems through creativity and deep investigation?

If you love people as much as solving problems, we want you on our team. The heart of this position is creating and communicating value in ways that businesses can actually use, and that takes several forms. Analytics Consultants partner directly with clients to prepare data, build data products, and influence analytics strategy.

We need someone with a solid technological foundation and a team-focused approach to work. The ideal fit for this role is someone built for meaningful connection who aims to empower clients with the right solutions for their needs. The ability to quickly create value through innovative solutions is key to the success of our analytics consultancy, but that’s second nature to you, isn’t it?

Please be advised that this role is required to be located in the Sydney, Australia InterWorks office.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.  

Salary range commensurate with experience and qualifications: $75,000 - $120,000

What You’ll Do

• Work alongside clients to execute end-to-end projects spanning the full spectrum of analytics, from data preparation to the boardroom’s forecast analysis.
• Bridge the gap between business and IT and empower clients to make well-informed, data-driven decisions.
• Support clients directly through clear communication and consistent delivery of compelling solutions that exceed expectations.
• Adapt to change quickly as agile development methodologies run throughout our engagements.

What You’ll Need

• Excellent verbal and written communication skills
• Passion for interacting with people
• Passion for data visualization and data storytelling
• Problem-solving skills – technical and non-technical
• Ability to apply structure to ambiguous requests
• Easily adaptable and flexible to changing situations
• BI Software experience (Tableau, Power BI, Sigma)
• SQL and data warehouse (Snowflake, SQL Server, Redshift)
• Deep knowledge of data visualization best practices
• 1-3 years of professional experience 

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you crave new challenges in your work? Are you looking for a job in which every day looks different from the one before it? Is the idea of bringing the benefits of data and analytics to organizations exciting? Are you hard-wired to solve problems through creativity and deep investigation?

If you love people as much as solving problems, we want you on our team. The heart of this position is creating and communicating value in ways that businesses can actually use, and that takes several forms. Analytics Consultants partner directly with clients to prepare data, build data products, and influence analytics strategy.

We need someone with a solid technological foundation and a team-focused approach to work. The ideal fit for this role is someone built for meaningful connection who aims to empower clients with the right solutions for their needs. The ability to quickly create value through innovative solutions is key to the success of our analytics consultancy, but that’s second nature to you, isn’t it?

Please be advised that this role is required to be located in the Melbourne, Australia InterWorks office.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.  

Salary range commensurate with experience and qualifications: $75,000 - $120,000

What You’ll Do

• Work alongside clients to execute end-to-end projects spanning the full spectrum of analytics, from data preparation to the boardroom’s forecast analysis.
• Bridge the gap between business and IT and empower clients to make well-informed, data-driven decisions.
• Support clients directly through clear communication and consistent delivery of compelling solutions that exceed expectations.
• Adapt to change quickly as agile development methodologies run throughout our engagements.

What You’ll Need

• Excellent verbal and written communication skills
• Passion for interacting with people
• Passion for data visualization and data storytelling
• Problem-solving skills – technical and non-technical
• Ability to apply structure to ambiguous requests
• Easily adaptable and flexible to changing situations
• BI Software experience (Tableau, Power BI, Sigma)
• SQL and data warehouse (Snowflake, SQL Server, Redshift)
• Deep knowledge of data visualization best practices
• 1-3 years of professional experience 

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you want a job that looks different every day? Have you got an unquenchable passion for data and problem solving? Are you ready to jump into a work environment where you'll collaborate with some of the sharpest minds in the industry? We've got a career you'll enjoy.

At InterWorks, we like our work with a hefty side of play. Our team of high achievers is looking for an eager learner who doesn't shy away from hard work. We need someone whose overall data and programming savvy outweighs niche experience with a particular database platform. Whether you've worked primarily in SQL Server, Postgres, or a more modern cloud-based warehouse, all we really care about is that you have a strong understanding of building data pipelines and are ready to keep learning, every single day.

Please be advised that this role is required to be located in the InterWorks Sydney office in Sydney, NSW.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.

Salary range commensurate with experience and qualifications:  $130,000-$150,000 AUD

What You’ll Do

• Tackle diverse projects ranging in duration from a few days to a few months, for clients ranging from local Perth businesses to global enterprises and ASX-listed companies
• Work with disparate data sources (relational databases, flat files, Excel, HDFS/Big Data systems, high-performance analytical databases, etc.) to unify client data
• Collaborate closely with users to understand their unique needs and support them with the best solutions
• Solve data-acquisition, integration, and management problems
• Create ETL processes based on client needs while managing client expectations

What You’ll Need

Must-Haves

• Excellent SQL fluency
• Strong ETL proficiency using GUI-based tools or code-based patterns
• Understanding of data-modelling principles
• Passion for delivering compelling solutions that exceed client expectations
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to translate business problems into practical data solutions and work effectively with non-technical stakeholders
• A genuine thirst to learn
• Adaptability and flexibility in changing situations
• 3+ years in a similar role

What We’d Like You to Have

• Experience with modern data-engineering practices and frameworks
• Experience with integration from semi-structured file and API sources
• Familiarity with tools such as Informatica (IDMC), Matillion, Fivetran, or dbt
• Experience with cloud platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery, or Azure Synapse

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you want a job that looks different every day? Have you got an unquenchable passion for data and problem solving? Are you ready to jump into a work environment where you'll collaborate with some of the sharpest minds in the industry? We've got a career you'll enjoy.

At InterWorks, we like our work with a hefty side of play. Our team of high achievers is looking for an eager learner who doesn't shy away from hard work. We need someone whose overall data and programming savvy outweighs niche experience with a particular database platform. Whether you've worked primarily in SQL Server, Postgres, or a more modern cloud-based warehouse, all we really care about is that you have a strong understanding of building data pipelines and are ready to keep learning, every single day.

Please be advised that this role is required to be located in the InterWorks Melbourne office in Melbourne, VIC.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.

Salary range commensurate with experience and qualifications:  $130,000-$150,000 AUD

What You’ll Do

• Tackle diverse projects ranging in duration from a few days to a few months, for clients ranging from local Perth businesses to global enterprises and ASX-listed companies
• Work with disparate data sources (relational databases, flat files, Excel, HDFS/Big Data systems, high-performance analytical databases, etc.) to unify client data
• Collaborate closely with users to understand their unique needs and support them with the best solutions
• Solve data-acquisition, integration, and management problems
• Create ETL processes based on client needs while managing client expectations

What You’ll Need

Must-Haves

• Excellent SQL fluency
• Strong ETL proficiency using GUI-based tools or code-based patterns
• Understanding of data-modelling principles
• Passion for delivering compelling solutions that exceed client expectations
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to translate business problems into practical data solutions and work effectively with non-technical stakeholders
• A genuine thirst to learn
• Adaptability and flexibility in changing situations
• 3+ years in a similar role

What We’d Like You to Have

• Experience with modern data-engineering practices and frameworks
• Experience with integration from semi-structured file and API sources
• Familiarity with tools such as Informatica (IDMC), Matillion, Fivetran, or dbt
• Experience with cloud platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery, or Azure Synapse

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you want a job that looks different every day? Have you got an unquenchable passion for data and problem solving? Are you ready to jump into a work environment where you'll collaborate with some of the sharpest minds in the industry? We've got a career you'll enjoy.

At InterWorks, we like our work with a hefty side of play. Our team of high achievers is looking for an eager learner who doesn't shy away from hard work. We need someone whose overall data and programming savvy outweighs niche experience with a particular database platform. Whether you've worked primarily in SQL Server, Postgres, or a more modern cloud-based warehouse, all we really care about is that you have a strong understanding of building data pipelines and are ready to keep learning, every single day.

Please be advised that this role is required to be located in the InterWorks Perth office in Perth, WA.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.

Salary range commensurate with experience and qualifications:  $130,000-$150,000 AUD

What You’ll Do

• Tackle diverse projects ranging in duration from a few days to a few months, for clients ranging from local Perth businesses to global enterprises and ASX-listed companies
• Work with disparate data sources (relational databases, flat files, Excel, HDFS/Big Data systems, high-performance analytical databases, etc.) to unify client data
• Collaborate closely with users to understand their unique needs and support them with the best solutions
• Solve data-acquisition, integration, and management problems
• Create ETL processes based on client needs while managing client expectations

What You’ll Need

Must-Haves

• Excellent SQL fluency
• Strong ETL proficiency using GUI-based tools or code-based patterns
• Understanding of data-modelling principles
• Passion for delivering compelling solutions that exceed client expectations
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to translate business problems into practical data solutions and work effectively with non-technical stakeholders
• A genuine thirst to learn
• Adaptability and flexibility in changing situations
• 3+ years in a similar role

What We’d Like You to Have

• Experience with modern data-engineering practices and frameworks
• Experience with integration from semi-structured file and API sources
• Familiarity with tools such as Informatica (IDMC), Matillion, Fivetran, or dbt
• Experience with cloud platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery, or Azure Synapse

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Your Impact
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships. You will provide technical expertise, project management, and customer advocacy to ensure stakeholders achieve operational goals using Axon’s products. Collaborating with cross-functional teams, you will offer valuable insights into customer needs and challenges, influencing internal product roadmaps and projects. Wearing multiple hats—from consultant to product expert to project manager—you will help customers optimize their daily workflows.

You will play a crucial role in ensuring Axon’s solutions align with key customer requirements while providing exemplary technical support and customer service. Your expertise and commitment will directly contribute to Axon’s mission of protecting life and enabling transparency through innovative technology.

What You’ll Do
Location: Melbourne, Australia (On-site minimum 3 days per week)
Travel Expectations: 20%
Reports to: Service Delivery Manager, Australia & New Zealand

• Achieve expertise in Axon technologies, including Axon Evidence, body cameras, and Fleet system.
• Serve as the primary technical liaison between Axon and the customers.
• Participate in operational and technical meetings, ensuring effective communication and collaboration.
• Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
• Provide field support, including setup and configuration of Axon hardware such as TASER and BWC docking stations.
• Assist the customer in inventory management of Axon devices
• Monitor support tickets, provide technical troubleshooting (tier 2 level support) and escalate when necessary.
• Ensure Service Level Requirements (SLRs) and contractual obligations are met.
• Assist the Program Manager customer and/or professional services team by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
• Identify and escalate risks to facilitate internal and executive collaboration.
• Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
• Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
• Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
• Assist in customer security assessments and vendor refresh assessments for major architectural changes.
• Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
• Maintain and administer deployment records, including shipment tracking and RMA’s.
• Develop and enhance technical documentation and knowledge base articles to improve customer support, self-service capabilities, and overall product comprehension.

What You Bring

• Australian Citizenship (required for working with sensitive government data; must pass security clearance).
• 5+ years of IT experience in a support or deployment role.
• Experience working with law enforcement and/or government entities.
• Proven track record of managing customer relationships and technical projects successfully.
• Ability to work autonomously to meet objectives with minimal oversight.
• Robust IT background, with expertise in:
• Software image creation and maintenance.
• Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
• Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
• Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
• API integrations and SAAS applications.
• Solid ability to tailor technical discussions to varied audiences.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role!

You'll own and drive the quality engineering strategy across the Karbon application, leading the transformation from a QA gatekeeping model to a developer-led quality culture where squads ship confidently without dedicated QA gatekeepers. This role sits at the intersection of technology, people, and process — building the foundations that enable every engineer to own quality.

We're in a significant transition. Our test automation stack needs uplift, our quality team needs strong technical leadership, and our developers need better tools and enablement to embed quality into their daily workflow. You'll lead this transformation end-to-end.

AI is central to how we want to work. We expect this role to actively embrace and champion AI tooling as a force multiplier for quality engineering — from AI-assisted test generation and intelligent data provisioning to AI-powered defect detection and code quality analysis. You'll set the standard for how AI is integrated into quality workflows and coach the wider engineering organisation to do the same.

What You'll Own

Strategy & Vision

• Owning and driving the Karbon Quality Engineering Strategy across its phased roadmap — from stabilisation through to optimisation and acceleration.
• Defining and championing architectural quality principles: fast feedback, deterministic tests, testing at the lowest viable layer, and shift-left practices.
• Establishing and tracking quality success metrics (release confidence, hotfix rates, developer satisfaction, coverage trends) with fully-automated, repeatable measurement.

People Leadership

• Leading and growing a team of 5+ quality engineers — providing coaching, mentorship, and career development while reshaping the function from inspection-focused to enablement-focused.
• Designing the QE engagement model across squads — determining where embedded QEs add value versus where squads operate independently with QE enablement support.
• Recruiting and developing developer-caliber senior quality engineers who lead by example and advocate for quality within engineering teams.

Developer Enablement & Quality Culture

• Driving a quality-first development culture — making it easier for developers to write, run, and trust tests by improving frameworks, documentation, tooling, and developer experience across all test layers.
• Championing the rebalancing of the test pyramid — shifting coverage down from E2E UI tests to unit, component, and integration layers where feedback is faster and more reliable.
• Leading collaborative quality practices (mob testing, testing parties, three-amigos sessions) and running the QE guild to ensure best practices are documented in-repo as living markdown.

Technical Leadership & AI

• Evaluating and making strategic tooling decisions (e.g. Cypress vs Playwright, Bruno vs .NET-based API testing) and defining the quality engineering approach for the Argo microservices migration.
• Driving improvements to CI/CD test execution — faster feedback loops, tests running on PRs, and reduced pipeline runtimes.
• Actively leveraging AI tools to accelerate quality engineering outcomes — including AI-assisted test generation, intelligent test data provisioning, automated quality analysis, and AI-powered code review.

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.

What Sets You Apart (Must-Haves)

• Significant professional experience in quality engineering or software engineering, with a track record of building and leading quality functions in complex, enterprise-scale environments.
• Proven people leadership experience managing and growing teams of 5+ quality engineers or SDETs.
• Deep expertise in test automation strategy and implementation across multiple layers: unit, integration, API, and E2E UI testing, with hands-on experience in modern frameworks (Cypress, Playwright, or similar).
• Experience driving the transition from QA-as-gatekeeper to developer-owned quality models, with a developer advocate mindset — you see your role as making every engineer more effective at quality.
• Demonstrated enthusiasm for AI-assisted development and quality engineering. You actively use AI tools in your workflow and can articulate how AI enhances testing, code quality, and engineering productivity.
• Experience defining quality metrics and dashboards that drive engineering decision-making, with strong understanding of CI/CD pipelines (GitHub Actions preferred) and test execution optimisation.
• Excellent communication skills with the ability to influence and align stakeholders across a globally distributed engineering organisation.

Nice to Have

• Experience with .NET/C# ecosystems and testing patterns within layered or service-oriented architectures.
• Familiarity with Microsoft Azure and observability tools such as Datadog or Application Insights.
• Experience in environments transitioning from monolithic to microservices architectures.
• Experience with frontend testing frameworks in Ember or React ecosystems.
• Background as a Senior+ individual contributor before moving into leadership.

Ideal for quality engineering leaders who thrive in transformation environments, enjoy complex domain systems, and are energised by building quality culture and capability from the ground up.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Datadog — metrics, logging, alerting, and dashboards.
• Test Automation: Cypress (E2E UI), Bruno (API), C# .NET integration tests, with an evolving strategy across all layers.

Our architecture continues to evolve as we scale — event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy

🚀 Real Scale, Real Consequence - If you want your judgment to matter, this is the place. ROLLER is a global, rapidly scaling SaaS business backed by Insight Partners. In 2025, we powered 90 million guest experiences across those 35 countries and we’re growing fast towards 1 billion experiences a year. When things go wrong at this scale, the impact is real: lost revenue for operators and poor experiences for guests who are meant to be having fun, celebrating birthdays, or spending time with friends. The systems you design, build, and operate genuinely matter.

💻 Real-World Complexity, Noy Toy Problems - This role suits engineers who enjoy problems shaped by the real world.  You’ll work on high-impact capabilities. Getting it right means venues run smoothly. Getting it wrong shows up immediately.

🧠 Depth Over Churn - Rather than bouncing between unrelated features, you’ll go deep on a clearly defined problem space. That depth rewards strong technical judgment, careful consideration of downstream impact, and a long-term view of quality.

Why You Want to Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn't happy by accident. Customer obsession isn't a value on a wall here, it's embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

As a Platform Tech Lead at ROLLER, you will play a key role in guiding engineers within our Platform squad, partnering closely with the Product Manager and Designer as part of the Product Trio to deliver high-quality, scalable platform capabilities that enable engineers across the company.

In this role, you will combine strong technical leadership with hands-on engineering, contributing directly to the codebase while helping shape the technical direction of the platform. The Platform team focuses on building the foundations that empower product teams, improve developer velocity, and unlock impact across the entire engineering organisation. This includes driving modern engineering practices and exploring opportunities to leverage AI and automation to enhance how we build and operate software.

You’ll support and mentor engineers on your team, fostering strong engineering practices while ensuring we deliver reliable, scalable systems. This role is ideal for an experienced engineer who enjoys solving complex technical problems, enabling other engineers to move faster, and raising the bar for engineering excellence.

Like all engineering roles at ROLLER, this position follows a hybrid work model: 3 days per week in our office located South Melbourne office, with the flexibility to work remotely for the remainder of the week. Many of our engineers also choose to spend additional time in the office to collaborate and connect with the team in person.

What You'll Do

• Lead and Coach: Provide day-to-day leadership, mentorship, and technical guidance to the engineers in your squad, ensuring they grow and succeed in their roles.
• Own Squad Delivery: Collaborate within the Trio to prioritise work, manage technical scope, and ensure timely, high-quality delivery of product outcomes.
• Be Hands-On: Actively contribute to the codebase, designing, building, reviewing, and deploying features, primarily using C#, T-SQL/SQL Server, and AWS.
• Champion Engineering Excellence: Promote engineering best practices, including test-driven development, CI/CD, and system observability.
• Foster Collaboration: Work closely with cross-functional teams, including Design, Product, and other squads, to deliver customer-focused solutions.

About You

• 5+ years of experience as a software engineer, including time spent in a leadership or mentorship capacity.
• Strong experience with C# .NET / Web API, SQL Server, and T-SQL optimisation.
• Solid understanding of modern software architecture and designing for scalability and high availability.
• Confident working with AWS services such as Lambda, API Gateway, DynamoDB, S3, and SQS.
• Comfortable managing CI/CD pipelines and promoting DevOps culture and practices.
• Experienced in leading or coaching a team in an agile environment, ideally within a Trio setup.
• You are people-focused: skilled at building rapport, giving feedback, and growing others through coaching and support.
• Passionate about quality, security, and performance in software systems.
• A clear communicator who thrives on collaboration and transparency.
• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• You value continuous learning and actively encourage knowledge sharing within your team.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we’ve hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

You’ll contribute to building reliable, high-quality software across our .NET and modern JavaScript stack. Working alongside experienced engineers, designers, and product managers, you’ll help deliver new product capabilities while maintaining and improving existing systems.

This is a role designed for engineers early in their careers who want to grow quickly by working on real production systems. You’ll develop strong engineering fundamentals, learn modern development practices, and gain experience across the full software development lifecycle.

• Contributing to the development of web applications using C#, .NET (Core, MVC, Web API), and SQL Server.
• Building modern, responsive user interfaces using JavaScript and TypeScript, with exposure to frameworks such as React.
• Collaborating with engineers, designers, and product managers to design, build, test, and release product features.
• Writing clean, maintainable code that meets engineering standards for performance, reliability, and security.
• Working with quality assurance teams to identify, troubleshoot, and resolve issues during development and testing.
• Learning and applying engineering best practices across testing, observability, and system reliability.
• Using AI-assisted development tools to support coding, debugging, documentation, and learning while maintaining code quality and correctness.
• Continuously building your technical knowledge and contributing ideas that improve our products and engineering practices.

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.

What Sets You Apart  

• 1–2 years of professional software development experience, including internships, co-op placements, or relevant project work.
• Foundational knowledge of web development technologies including HTML, CSS, and JavaScript.
• Exposure to modern programming languages or frameworks such as C#, .NET, React, or similar technologies.
• Basic understanding of software development concepts such as APIs, databases, version control, and debugging.
• Strong curiosity for learning new technologies and improving engineering skills.
• Ability to work collaboratively within a team and communicate effectively in a distributed environment.
• Curiosity about emerging technologies, including AI-assisted development tools.
• Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
• Ideal for engineers who are eager to learn, motivated to build great software, and excited to grow alongside experienced teammates.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

You’ll design and deliver scalable, high-impact solutions across our .NET and modern JavaScript stack. You’ll work on complex, real-world problems where performance, reliability, and maintainability matter. You’ll influence technical direction, elevate engineering standards, and help shape how we build as we scale.

AI is reshaping how software gets built — and we’re leaning in. We see AI as a force multiplier for strong engineers. If you’re excited to combine solid fundamentals with modern AI tooling to move faster and think bigger, you’ll thrive here.

What You’ll Own:

• Architecting and delivering scalable services using C#, .NET (Core, MVC, Web API), and SQL Server.
  
  
• Building modern, responsive applications using TypeScript and React (React Native a plus).
  
  
• Driving high engineering standards across testing, observability, performance, and security.
  
  
• Leading technical design discussions and influencing architectural decisions.
  
  
• Identifying and reducing technical debt while improving system resilience and scalability.
  
  
• Mentoring engineers and raising the overall capability of the team.

What Sets You Apart!

• 5-8+ years of professional software engineering experience, with significant experience delivering enterprise-grade systems.
  
  
• Strong expertise in C# and .NET (Core, MVC, Web API) within layered or service-oriented architectures.
  
  
• 3-5+ years working with SQL Server, including performance tuning, indexing strategies, query optimization, and data modeling for large datasets.
  
  
• Hands-on experience with Microsoft Azure, including services such as App Services, Azure Functions, Azure SQL, Service Bus, Storage Accounts, and Key Vault..
  
  
• Experience building and maintaining secure, compliant, enterprise-scale systems, including authentication/authorization (OAuth, OpenID Connect, Azure AD).
  
  
• Familiarity with microservices or modular monolith architectures in regulated or large organizational environments.
  
  
• Strong understanding of CI/CD pipelines (Github Actions preferred) and infrastructure-as-code practices such as ARM templates or Terraform.
  
  
• Experience implementing monitoring, logging, and observability using tools such as Datadog, Elastic, or Application Insights.
  
  
• Solid understanding of software architecture, scalability, and distributed system design within structured enterprise ecosystems.
  
  
• Experience collaborating across large, cross-functional teams with formal SDLC processes.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

You’ll build reliable, high-quality software across our .NET and modern JavaScript stack, contributing to both new product capabilities and improvements to existing systems. Working closely with engineers, designers, and product managers, you’ll design and deliver features that serve real customers while maintaining strong standards for performance, reliability, and maintainability.

At this level, you’ll take ownership of features and technical solutions while continuing to deepen your technical expertise and system understanding.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

• Designing and developing web applications and services using C#, .NET (Core, MVC, Web API), and SQL Server.
• Building modern front-end experiences using JavaScript and TypeScript with frameworks such as React.
• Collaborating with cross-functional teams to design, implement, test, and deliver product features.
• Writing well-tested, maintainable code that meets standards for performance, scalability, and security.
• Troubleshooting issues across development and production environments.
• Leveraging AI development tools to improve productivity in coding, testing, documentation, and debugging workflows.
• Participating in code reviews, technical discussions, and improvements to engineering practices.
• Taking ownership of features from development through deployment and ongoing maintenance.

What Sets You Apart  

• 3–5 years of professional software development experience.
• Strong proficiency in C#, .NET (Core, MVC, Web API), and SQL Server.
• Experience building front-end applications using JavaScript or TypeScript with frameworks such as React.
• Solid understanding of APIs, databases, debugging, testing, and version control.
• Familiarity with cloud-based development environments (Azure preferred).
• Comfort using modern AI development tools to support productivity and engineering workflows.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🚀 Real Scale, Real Consequence - If you want your judgment to matter, this is the place. ROLLER is a global, rapidly scaling SaaS business backed by Insight Partners. In 2025, we powered 90 million guest experiences across those 35 countries and we’re growing fast towards 1 billion experiences a year. When things go wrong at this scale, the impact is real: lost revenue for operators and poor experiences for guests who are meant to be having fun, celebrating birthdays, or spending time with friends. The systems you design, build, and operate genuinely matter.

💻 Real-World Complexity, Not Toy Problems - This role suits engineers who enjoy problems shaped by the real world. You’ll deal with jurisdictional differences, evolving regulations, and subtle edge cases where precision matters. Getting it right means venues run smoothly. Getting it wrong shows up immediately.

🧩 System-Level Problems That Cut Across the Platform - You’ll work on high-impact capabilities like localisation, compliance, privacy, and regulatory requirements. These problems sit at the seams of the platform and require careful design across transactions, data, documents, and customer-facing flows. It’s work that demands system-level thinking, not just clean code.

🧠 Depth Over Churn - Rather than bouncing between unrelated features, you’ll go deep on a clearly defined problem space. That depth rewards strong technical judgment, careful consideration of downstream impact, and a long-term view of quality.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

As a vital member of our Product & Tech Team, you will utilize your expertise to work within our ecosystem of applications, services and infrastructure using a combination of C#, T-SQL and harness the multitude of services offered by AWS including Lambda, API Gateway, DynamoDB, S3, SES and SQS.

Our team is constantly evaluating new and emerging technologies to accelerate innovation and deliver exceptional experiences to our customers.

This role is based in Melbourne and offers a hybrid work approach, with 3 days per week in our South Melbourne office.

What You'll Do

You will build elegant solutions with code to solve problems primarily focused on our APIs, Payments and Integration Services, Reporting Data Platform and contribute directly to the success of our customers by:

• Designing, building and maintaining secure, scalable software
• Enhancing the platform to empower our global customer base in delivering world-class guest experiences
• Troubleshooting and debugging production issues across services and multiple levels of the stack
• Promoting quality through software craftmanship, agile best practices and continuous delivery/deployment techniques

About You

• Proficient in software engineering practices with 3+ years of experience
• Detail oriented mindset, with a passion for continuous learning & development
• Fluent with C# .Net 6+ / Web API
• Experienced with SQL Server, modern ORMS, and optimising TSQL
• Familiar with continuous delivery and automated deployments (CI/CD)
• Proficient with AWS or other cloud platforms such as Azure or Google Cloud Platform
• Knowledgable in modern, cloud-based architecture, and skilled in enhancing their speed, scalability, security, and fault tolerance
• Deep expertise in creating solutions for transactional business solutions, payment processing, big data, or high availability and performance cloud infrastructure
• Extensive experience in designing and implementing software solutions
• A self-starter who finds practical solutions to challenging problems and enjoys simplifying complexity
• Curious and thrive on being involved, with a desire to collaborate with teammates distributed across different timezones
• Passionate about learning new technologies and encouraging others to learn and share

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

Karbon is seeking a Mid-Level, Full Stack Software Engineer. This is an exciting time to join the team because we are expanding our organization. In this role, you will be working within an agile development team to design and build interactive web applications. They are responsible for technical specifications and developing and deploying software.

About the Role!

• Balance Speed and Quality—You adeptly balance the need for speed with a commitment to quality. You know when to accelerate to meet deadlines and when to focus on detail for perfect outcomes. You have the judgment to navigate these priorities effectively, maintaining a keen eye for both efficiency and excellence.
• Work effectively as part of a team - Software development is a team sport, where solo victories are rare. It thrives on your robust collaboration and dedication to supporting your colleagues. You will also be working closely with quality assurance team members to resolve issues raised by testing throughout the development cycle.
• Build and maintain - Your role involves developing innovative products and ensuring the continuous operation of existing ones of the Karbon software applications. You appreciate not only the allure of new technologies but also the importance of iterative improvements on established systems. Your commitment to pioneering and preservation is crucial. You will be responsible for optimizing user experiences, study user-centric data for meaning, experiment with acquisition channels and fine-tune conversion funnels. 
• Autonomy—You are inherently curious, finding joy in learning and exploration. Faced with challenges and direction rather than predefined solutions, you engage fully and creatively with problems.
• Own your work—You take genuine pride in your creations, feeling a deep sense of responsibility for the products you develop and their impact on customers. This sense of ownership is paramount, and you share this commitment.
• Bring your passion and personality—Your creativity, curiosity, and authentic self make the team stronger. If you've worked in highly political environments, you'll find our culture, free from office politics and valuing openness and authenticity, a refreshing change.
• Use AI tools thoughtfully - Leverage AI to move faster for example drafting code, exploring solutions, or writing tests, while applying good judgement and always reviewing what ships.

Qualifications

• At least 2 years experience with C#, SQL Server, .Net (MVC, Web API, .Net Core a plus) and JavaScript/TypeScript  
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Experience in A/B testing and data analysis to optimize key metrics such as user acquisition and retention
• Excellent analytical skills and problem solving skills 
• Excellent communication and collaboration skills to work in an international, multi-location team 
• Has initiative and passion for all things web, and a willingness to go the extra mile 
• Ability to work as part of a team and able to take pride and ownership in their work
• Passionate about users behavior, anticipating their needs and preferences 
• Passionate about developing consumer facing software used globally and across industries
• A Bachelor’s degree in Computer Science, Mathematics, Statistics, Data Science, or equivalent experience is needed

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.

Karbon is seeking a Mid-Level, Full Stack Software Engineer. This is an exciting time to join the team because we are expanding our organization. In this role, you will be working within an agile development team to design and build interactive web applications. They are responsible for technical specifications and developing and deploying software.

About the Role!

• Balance Speed and Quality—You adeptly balance the need for speed with a commitment to quality. You know when to accelerate to meet deadlines and when to focus on detail for perfect outcomes. You have the judgment to navigate these priorities effectively, maintaining a keen eye for both efficiency and excellence.
• Work effectively as part of a team - Software development is a team sport, where solo victories are rare. It thrives on your robust collaboration and dedication to supporting your colleagues. You will also be working closely with quality assurance team members to resolve issues raised by testing throughout the development cycle.
• Build and maintain - Your role involves developing innovative products and ensuring the continuous operation of existing ones of the Karbon software applications. You appreciate not only the allure of new technologies but also the importance of iterative improvements on established systems. Your commitment to pioneering and preservation is crucial. You will be responsible for optimizing user experiences, study user-centric data for meaning, experiment with acquisition channels and fine-tune conversion funnels. 
• Autonomy—You are inherently curious, finding joy in learning and exploration. Faced with challenges and direction rather than predefined solutions, you engage fully and creatively with problems.
• Own your work—You take genuine pride in your creations, feeling a deep sense of responsibility for the products you develop and their impact on customers. This sense of ownership is paramount, and you share this commitment.
• Bring your passion and personality—Your creativity, curiosity, and authentic self make the team stronger. If you've worked in highly political environments, you'll find our culture, free from office politics and valuing openness and authenticity, a refreshing change.
• Use AI tools thoughtfully - Leverage AI to move faster for example drafting code, exploring solutions, or writing tests, while applying good judgement and always reviewing what ships.

Qualifications

• At least 2 years experience with C#, SQL Server, .Net (MVC, Web API, .Net Core a plus) and JavaScript/TypeScript  
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Experience in A/B testing and data analysis to optimize key metrics such as user acquisition and retention
• Excellent analytical skills and problem solving skills 
• Excellent communication and collaboration skills to work in an international, multi-location team 
• Has initiative and passion for all things web, and a willingness to go the extra mile 
• Ability to work as part of a team and able to take pride and ownership in their work
• Passionate about users behavior, anticipating their needs and preferences 
• Passionate about developing consumer facing software used globally and across industries
• A Bachelor’s degree in Computer Science, Mathematics, Statistics, Data Science, or equivalent experience is needed

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.