We are seeking a Preconstruction Manager to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. 

The Preconstruction Manager provides leadership, structure, and technical expertise across all preconstruction activities at RMCI. Working closely with the Chief Estimator, this role ensures that project pursuits, design development, cost modeling, and early‑phase planning are executed with accuracy, clarity, and strategic intent.

Responsibilities

• Design Management & Technical Coordination
  • Manage design-phase communication between RMCI, owners, and design partners.
  • Lead constructability reviews, design coordination meetings, and technical evaluations.
  • Track design evolution and communicate cost, schedule, and risk impacts to the Chief Estimator.
  • Provide guidance on logistics, phasing, site constraints, and feasibility during design development.
  • Support development of early schedules, general conditions, and procurement strategies.
• Estimating Partnership & Cost Development
  • Align preconstruction strategy with estimating strategy to ensure consistent assumptions, scope clarity, and pricing logic.
  • Review plans, specifications, and addenda to identify scope gaps, risks, and opportunities, coordinating with the Chief Estimator on pricing impacts.
  • Support subcontractor outreach, prequalification, and pricing strategy in collaboration with Estimating Team.
  • Participate in GMP development, cost trending, and buyout strategy discussions.
• Documentation, Communication & Workflow Management
  • Oversee all preconstruction documentation, ensuring accuracy and timely distribution.
  • Review and approve meeting minutes, action logs, and document control outputs prepared by the Preconstruction Coordinator.
  • Maintain alignment between preconstruction deliverables, estimating outputs, and project handoff requirements.
• Leadership, Department Oversight, and Internal Collaboration
  • Lead RMCI’s preconstruction efforts with strategic guidance from the VP of Preconstruction.
  • Provide mentorship, direction, and workflow oversight to the Preconstruction Coordinator.
  • Lead turnover meetings, ensuring assumptions, risks, and cost models are clearly communicated.
  • Develop and refine RMCI’s preconstruction standards, templates, processes, and best practices as the department grows.
  • Foster strong collaboration across Estimating, Project Delivery, Operations, Marketing, and Business Development.
• Client, Partner & Trade Partner Engagement
  • Build and maintain strong relationships with owners, designers, subcontractors, and vendors.
  • Lead or support client-facing cost reviews, design meetings, and pursuit presentations.
  • Represent RMCI professionally at industry events, meet‑and‑greets, and preconstruction meetings.

Qualifications

• 5–10 years of experience in preconstruction, estimating, or design management within industrial construction or mission critical facilities.
• Strong understanding of estimating principles, design development, and alternative delivery methods (CMAR, Design‑Build, Design‑Assist).
• Skilled in conceptual estimating, cost modeling, and reviewing plans/specifications for scope gaps and risks.
• Strong communication and client‑facing presentation skills.
• Proficiency with Microsoft Office; experience with Bluebeam, BuildingConnected, and estimating software preferred.
• Highly organized, detail‑oriented, and able to manage multiple pursuits in a fast‑paced environment.
• Experience mentoring or overseeing junior team members.

Education & Certifications

• Required
  • Bachelor’s degree in Construction Management, Engineering, Architecture, Business, or related field
  • Minimum of five years of experience in preconstruction and estimating roles
• Preferred
  • Advanced coursework or certifications in estimating, preconstruction project management, or construction technology.
  • Experience in general contracting, industrial construction, and mission critical facilities.
  • Training or proficiency in estimating software (Sage, OST, Assemble, etc.).

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

We are seeking a driven, resourceful Talent Acquisition Specialist to join our Recruiting Team and support hiring for some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country.

This role is ideal for a recruiter who thrives in fast-paced, high-demand environments, enjoys tackling hard-to-fill roles, and is motivated to act as a true talent partner to the business — not just an order taker. You will play a key role in identifying, engaging, and securing top talent across our enterprise while helping shape recruiting strategies that directly impact project success.

Responsibilities:

• Manage the full-cycle recruiting process for professional, technical, and operational roles across the enterprise
• Partner closely with hiring managers and business leaders to develop proactive recruiting strategies, not just fill open requisitions
• Source hard-to-find talent using a variety of tools, networks, and creative sourcing methods
• Conduct thoughtful candidate screenings to evaluate technical capability, culture fit, and long-term potential
• Act as a trusted advisor to hiring managers, providing guidance on talent availability, market conditions, and hiring strategy
• Build and maintain strong pipelines for both high-volume and specialized roles
• Develop meaningful relationships with candidates and effectively sell opportunities and company value
• Coordinate interviews and maintain strong communication with candidates and stakeholders throughout the hiring process
• Participate in job fairs, networking events, and industry outreach to expand talent pipelines
• Support candidate onboarding to ensure a smooth and successful start
• Provide market intelligence and recruiting insights to leadership to improve hiring outcomes
• Collaborate with recruiting and marketing teams to support employer branding and recruitment marketing efforts
• Maintain accurate and organized recruiting activity within the Applicant Tracking System (ATS) (Greenhouse)

Qualifications

• 2+ years of recruiting experience, preferably in construction, engineering, technical, skilled trades, or other fast-paced industries
• Demonstrated success sourcing and hiring for hard-to-fill and/or high-volume roles
• Proven ability to build strong relationships with hiring managers and candidates
• Strong sourcing skills and experience utilizing tools such as LinkedIn Recruiter, Indeed, ZoomInfo, job boards, and social media
• Ability to prioritize multiple roles while maintaining attention to detail and urgency
• Comfortable working in a fast-paced, high-growth environment
• Strong communication skills with the ability to influence and guide hiring decisions
• Experience using an ATS (Greenhouse preferred)
• Proficiency in Microsoft Office applications

Education & Certifications

• Bachelor’s degree in Human Resources, Business, or a related field preferred, or equivalent experience

Safety Requirements

This is a safety-sensitive position, and all applicable policies including drug testing and background checks will apply.

 #NXCLIND1

Nox Group of Companies is seeking an IT Coordinator to join our growing team in Phoenix, Arizona!  

This position coordinates assets and requests for the IT department. This relates to all technology, including workstations, servers, printers, networks, cell phones, desk phones, and vendor-specific hardware and software. The role also implements internal systems and assists IT team members with requests. This position will help Nox Group and its companies grow.

Responsibilities

• Entering devices into the system
• Audit device list for accuracy
• QA device setups
• Ensure IT Requests are moving and the device pickup pile is accurate
• Monitor Shipping for devices
• Ensuring Backlog of devices are accurate
• User Setup
• Separations
• Monitor the ticketing system for stale tickets
• System documentation of maintenance and upgrades.
• Communicate with users as required: keep them informed of incident progress.
• Document maintenance for all computer systems and network infrastructure.
• Review documentation and ensure it meets enterprise standards.
• Review inventory for out-of-date/spec devices

Qualifications

• Detail oriented
• Ability to work in a team and communicate effectively.
• Business awareness: specific knowledge of the users and how IT relates to their department strategy and goals.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: the ability to match resources to technical issues appropriately.
• Provide service awareness of all organizations' critical IT services for which support is provided.
• Self-motivated with the ability to work in a fast-moving environment.
• Office 365

Education/Certifications

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
  • Potentially lift up to 50 pounds 
  • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
  • Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA)

#NXCLIND1

We’re looking for a Senior Manager, Global Accounts Receivable to strategically lead our global end to end accounts receivable function across multiple regions. This role will oversee and ensure accurate and timely accounts receivable reconciliation and reporting, collections, cash application, and credit management while driving process standardization, scalability, and compliance with applicable accounting standards (e.g., ASC 606 / IFRS 15). We are looking for a process oriented leader who can balance firm financial controls with a customer centric approach, ensuring our DSO remains low while maintaining strong business relationships.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

The position is available for a fixed term from June 1, 2026 to end January 2027. 

WHAT YOU’LL DO:

• Drive the global collections strategy to meet and exceed monthly and quarterly cash targets.
• Monitor aging reports and own high level escalations for delinquent accounts and vendor disputes. Analyze DSO trends and provide actionable insights and reccomendations to executive leadership.
• Oversee the daily application of payments to ensure 100% accuracy and internal control compliance
• Manage and resolve unapplied cash and payment discrepancies through cross functional collaboration.
• Manage bank reconciling items related to AR and ensure all subledger balances match the general ledger.
• Develop and maintain the company’s global credit and collections policy.
• Evaluate the creditworthiness of new and existing customers using financial statements, D&B reports, and trade references.
• Establish and review credit limits and payment terms to mitigate financial risk and bad debt exposure.
• Oversee the AR month end close process, including the preparation of journals, accruals, and bad debt reserves.
• Prepare monthly AR financial health dashboards and reports and present findings to leadership.
• Serve as the primary point of contact for auditors regarding the global AR cycle. 
• Manage direct reports including hiring selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I. 
• Identify and implement opportunities for automation (e.g., implementing AI driven collections tools or enhancing ERP workflows).

Perform other related duties as assigned

WHAT YOU’LL NEED:

• Bachelor’s degree in Accounting, Finance, or a related field; or equivalent professional experience
• 12  years in AR/Finance, with at least 3 years in a management role.
• Proficiency in Tier 1 ERPs (e.g., NetSuite, SAP, Oracle) and advanced Excel.
• Deep understanding of GAAP and SOX compliance.
• Exceptional negotiation skills. You can be "firm but fair."
• Accountability: holds self and others accountable to meet commitments
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

#LI-AA #LI-Remote

Hi, we're Oscar. We're hiring a Director, Managed Business Services to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be the primary architect of our global outsourcing strategy and be responsible for the end-to-end health of our outsourced ecosystems. This service covers multiple contact center, business process and configuration functions and works with multiple vendors across several countries. This strategic leadership role designs, implements, and governs external operations to ensure they align with company quality and compliance standards, cost objectives, and customer experience goals.

You will report into the SVP, Insurance Operations

Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $147,549 - $193,658 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities:

• Lead the ongoing analysis and cross-functional framework to determine which business functions are optimized for outsourcing versus internal retention.
• Design and execute an operating model that supports scalability, ongoing risk mitigation, and the execution of critical business initiatives across a matrixed organization.
• Drive core business transformation by identifying emerging marketplace trends and shifting the outsourcing model from transactional tasks to transformational outcomes.
• Align service provider visions with long-term corporate goals to ensure flexibility and growth as market demands change.
• Drive the end to end selection process, in partnership with Procurement and operational leaders, including RFP leadership, vendor vetting, and onboarding of partners that align with company scale and culture.
• Partner closely with Procurement to identify and execute optimal Master Service Agreements (MSAs) and Statements of Work (SOWs) while monitoring value delivery and ROI.
• Negotiate matters of significance with senior management and external executives to ensure favorable commercial terms and operationally effective programs.
• Ensure the establishment and monitoring of rigorous Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) focused on financial accuracy, productivity, and member experience.
• Perform ongoing operational governance by preparing consolidated performance reports that provide actionable insights and root-cause identification for issues.
• In partnership with finance, track ROI on outsourcing initiatives. Ensure meticulous billing analysis and the identification of opportunities for long-term cost savings.
• Set and enforce rigorous standards for all offshore and nearshore sites to ensure total adherence to HIPAA, CMS regulations, SOC2, and data privacy requirements.
• Partner with internal Audit, Security, and Compliance departments to lead the operational response to any vendor-side audits or data incidents.
• Lead the transition and change management of new work streams, including the creation of documentation, training protocols, and workflow design.
• Act as the primary bridge between internal departments and external partners to ensure seamless knowledge transfer and brand consistency.
• Create an attractive value proposition for vendor staff to minimize turnover, preserve institutional knowledge, and ensure external teams are educated on company priorities.

Requirements:

• Bachelor's Degree in Business, Operations or relevant field
• 10+ years in Insurance Operations
• 8+ years working with teams in multiple locations and within multiple disciplines
• 8+ years of coaching and developing leading cross-functional people and teams
• 6+ years of experience in LEAN, Six Sigma, or other improvement methodologies
• 6+ years of experience leading large-scale implementations or expansion implementations across multiple site locations or business units
• 5+ years of experience in procurement processes, including negotiating and contracting BPO services
• 5+ years managing 3rd-party BPO/ITO relationships for major functions in insurance operations.
• Strong legal and commercial acumen with experience in multi-million dollar contract negotiations.
• Ability to influence internal/external and onshore/offshore leadership

Bonus points:

• MBA or relevant advanced degree
• 10+ years of experience on Insurance Payer side
• Advanced experience with Procurement or Contract Management functions
• Advanced experience in healthcare
• Experience managing international teams across different time zones (APAC, LATAM, EMEA).
• Proven track record of scaling an outsourcing program from "scratch" to a global footprint.

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role

The role of the Property Manager is to provide excellent service to our investors. You will become intimately familiar with the unique operating procedures of your portfolio, execute at the highest level and ensure that the portfolio is performing optimally. You are a high performer and will manage the resolution of complex and ever-changing challenges while accurately managing expectations. Adaptability, high attention to detail and impeccable communication are a given. Your portfolio will grow rapidly and across state lines and it’s incumbent upon you to exercise extreme ownership in all areas of the business, including leasing, R&M, resident services, and accounting to ensure everything goes smoothly. You will work collaboratively with, and act as a liaison between, the investor and the rest of the Roofstock organization, partnering with other departments and product as needed. This role has the support of the entire Roofstock team and is critical to our growth strategy. 

Responsibilities

• Manage a portfolio in accordance with investors’ changing goals and objectives
• Provide excellent customer service at all times to our investors
• Resolve complex problems as they arise and permanently resolve the underlying issues to prevent them from happening again, all while appropriately managing the expectations of investors
• Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology and our centralized teams of excellence
• Proactively create tasks for Roofstock team members and follow up to ensure satisfactory completion
• Build strong virtual relationships with all other Roofstock departments
• Enthusiastically embrace innovation by testing software, processes and organizational changes, while providing actionable feedback in the spirit of continuous improvement
• Ability to discuss and cross-sell Roofstock real estate products
• You may oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property
• Assist investors with the purchase/sale of income properties
• Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions

Qualifications

•  Must have an active Arizona Real Estate License 
•  Bachelor’s degree in business or related field, or equivalent experience
•  3+ years experience in residential or commercial property management, or real estate operations, required
•  Prior experience working directly with property ownership, a plus
•  Cost and revenue management experience, highly preferred
•  Tech savvy and experienced in working in a multitude of property management softwares
•  Extreme attention to detail
•  Excellent written and verbal communication skills
•  Self-driven and intrinsically motivated with the ability to prioritize and consistently meet deadlines
•  Thrives in a fast-paced and startup environment

Travel required

• Must be able to travel within the assigned area a minimum of 10% of the time
• Travel may be required for training + offsites 
• Valid drivers license and a reliable source of transportation
  

Location

This position is classified as REMOTE within the Greater Phoenix Area.

Compensation

$70,000 annual base salary. Additionally, this position is eligible for a bonus based upon achievement of performance objectives. Compensation may be adjusted based on experience, skills, and interview performance.

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Any offer of employment is conditioned upon the successful completion of a background investigation.

Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

#LI-REMOTE

Our Integrated Marketing team partners closely with product, product marketing, SEO/AEO, CMS, lifecycle marketing, paid media, and web publishing to bring our brand and campaigns to life across every customer touchpoint.

As we expand our search visibility, organic social presence, and cross-channel campaign execution, we are investing in thoughtful, research-backed messaging that supports acquisition, engagement, and brand authority in the legal tech space.

About your role

• As a Content & Social Marketing Intern, you’ll support high-volume copy production across lifecycle marketing, paid media, website/AEO updates, and organic social channels. This is an early-career opportunity ideal for someone building foundational skills in copywriting, content strategy, and social marketing within a fast-paced SaaS environment.
• You’ll collaborate closely with marketing managers, designers, and video partners to adapt messaging across formats, support social listening efforts, and contribute to research-backed content. You’ll gain hands-on experience translating brand voice into multi-channel marketing assets that support growth and visibility.

How you will make a difference day to day

Support Cross-Channel Copy Execution

• Create and adapt campaign messaging across email, paid media, social, and website formats.
• Draft copy for recurring marketing initiatives, seasonal moments, and GTM launches.
• Ensure consistency in brand voice across channels and asset types.
• Update situation-based landing pages as new guidelines and formats are established.

Support Organic Social & Community Engagement

• Assist with social listening and trend monitoring to identify timely content opportunities.
• Draft responses and engage in comments across social platforms.
• Research competitors and industry conversations to inform positioning.
• Contribute ideas for social series or content pilots aligned with growth goals.

Research & Operational Support

• Conduct research for positioning claims, survey data, and performance-backed messaging.
• Organize shared documents, content libraries, and workflow trackers.
• Document recurring marketing processes and content guidelines.

Cross-Functional Collaboration & Growth

• Collaborate with the design, social, web publishing, and SEO/AEO teams to understand campaign goals and channel requirements.
• Participate in creative reviews and feedback sessions.
• Learn how messaging supports SEO/AEO, paid performance, and organic growth strategies.
• Develop foundational skills in brand storytelling, performance marketing, and content optimization.

What you’ll need

• Currently pursuing or recently completed a degree in Marketing, Communications, Journalism, Social Media, or a related field.
• Strong written communication skills with attention to tone and clarity.
• Interest in copywriting, content strategy, and social media marketing.
• Ability to manage multiple small projects and meet deadlines.
• Comfort receiving feedback and iterating on written work.
• Curiosity about digital marketing, search visibility, and audience engagement.

A plus if you have 

• Basic understanding of social media platforms and other marketing channels like email, paid ads, etc. 
• Familiarity with tools such as Figma (for collaboration), Sprout Social, and Google Docs.
• Portfolio showcasing writing samples (academic, freelance, or personal projects).
• Interest in legal tech, SaaS, or educational content.

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Final Interview

Your Impact

Axon is seeking a results-driven and experienced Senior Technical Sustainment Manager to drive customer satisfaction, product enablement, and feature adoption throughout the Records Management System (RMS) deployment lifecycle. This role plays a pivotal part in ensuring accurate scoping so we sign customers with confidence, and they continue to thrive on Records after they graduate from their dedicated Technical Account Managers. You will drive feature enablement, promote customer adoption, and lead sustainment initiatives that extend well beyond go-live through structured training, quality assurance, and advanced escalation support.

The ideal candidate brings a proven track record of cross-functional leadership, with hands-on experience in program management, technical enablement of SaaS products, training strategy, and customer success across complex enterprise solutions. Success in this role requires a long-term mindset—focusing on full product utilization, value realization, and continuous learning for our customers.

What You’ll Do

Location: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Austin, Chicago, Charlotte, or Seattle metro areas)
Travel: 30-40%
Reports to: Senior Director

As a Senior Technical Sustainment Manager focused on customer enablement, you will own a portfolio of law enforcement agencies who have completed their initial RMS implementation, and have achieved sustained adoption with their initial build. Your mission is to ensure these agencies continue to realize value from their investment by supporting post-deployment growth, driving sustained feature adoption, and serving as their strategic technical partner. You will bridge the gap between initial go-live and long-term operational maturity, ensuring they evolve and expand their usage of RMS in parallel with their operations. Your role will include (but not limited to):

1. Serve as an operational RMS expert embedded within the Productivity PSO team to support pre-sales and post-deployment needs.
2. Act as a liaison between Sales, services, and Product to validate Statements of Work (SOW) and unique customer requirements, ensuring alignment with the current and future state of the RMS product roadmap.
3. Serve as a critical escalation resource for post-deployment issues outside normal customer support for agencies without a Technical Account Manager (TAM).
4. Increase team bandwidth and throughput by serving as a sustainment resource to address escalated customer challenges.
5. Project-manage new customer requests for services such as a 3rd-party integration for deployed customers without TAMs.
6. Measure and report out on customer satisfaction/sentiment on a quarterly basis for all your supported agencies.
7. Continually educate your supported agencies with training and information about new features to support ongoing customer adoption.
8. Routinely audit the health of your agencies’ environments and configuration to continually improve their operational effectiveness.
9. Collate and share the most impactful customer feedback across the agencies you support for the Product team’s awareness and prioritization.

What You Bring

• 5+ years of experience in program or project management, enablement, or related roles in a technical or SaaS environment.
• Proven experience developing and delivering training programs and customer education initiatives.
• Strong cross-functional collaboration skills, with demonstrated ability to influence and align teams.
• Excellent communication and presentation skills, including experience hosting webinars or training sessions.
• Proven ability to thrive in dynamic, evolving environments and to deliver results autonomously and collaboratively.

Preferred Qualifications

• Experience with public safety or government technology deployments.
• Familiarity with complex enterprise software.
• Certification in Project Management (PMP, Agile, etc.) or Enablement (ATD, etc.) is a plus.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 141,000 in the lowest geographic market and USD 225,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

itD is seeking a Marketing Coordinator to drive awareness and engagement across mid-market and SMB audiences by developing and executing strategic social media initiatives. This role plays a key part in strengthening brand presence, supporting revenue marketing efforts, and enabling sales and partner success through compelling digital storytelling. The ideal candidate will bring deep experience in social media strategy, content development, and community management, along with a track record of delivering measurable engagement, audience growth, and lead generation outcomes.

Location: Remote (U.S. time zones)
Duration: 2 months

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities:
• Analyze competitor social media and community strategies to identify trends, opportunities, and differentiators within the mid-market and SMB landscape.
• Develop and execute social media strategies and content aligned with marketing objectives and brand guidelines.
• Create and manage social media content calendars to ensure consistent, engaging, and high-quality content across platforms.
• Monitor social channels for trends, conversations, and engagement opportunities, and respond in a timely and professional manner.
• Foster and moderate online communities, building relationships with customers, partners, and industry influencers.
• Collaborate cross-functionally with marketing, sales, and content teams to ensure messaging accuracy and support lead generation efforts.
• Track, analyze, and report on social media performance metrics, providing actionable insights and optimization recommendations.

Internal Responsibilities:
• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills:
• 3+ years of experience managing social media channels and online communities for a B2B or technology organization.
• Strong understanding of social media platforms, analytics, and content best practices.
• Experience developing and executing social media strategies and content calendars.
• Proven ability to analyze performance data and translate insights into actionable strategies.
• Excellent written and verbal communication skills with strong storytelling capabilities.
• Demonstrated ability to collaborate cross-functionally and influence stakeholders.

Preferred Qualifications and Skills:
• Experience supporting mid-market or SMB customer segments.
• Background in B2B technology or digital marketing environments.
• Experience with social media management and analytics tools.
• Strong program management skills with the ability to manage multiple priorities.

Education:
• Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent work experience required.

About the Role

 We are looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in the greater Phoenix or Las Vegas area, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning

• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• Residency in or willingness to commute within the greater Phoenix or Las Vegas area 

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers and a deep understanding of how technology facilitates high-level business goals

• Proficiency in strategic sales planning with a proven track record of closing net new logos

• Experience meeting or exceeding sales targets while leveraging channel partnerships

#LI-Remote

 #LI-WF1

Your Mission

Engine is seeking a dynamic and driven Sales Manager, Account Executive to lead a team of motivated sales professionals. This individual will play a crucial role in shaping the success of our sales team, especially those early in their careers. The ideal candidate is passionate about developing young talent, fostering a culture of accountability, and driving measurable results through hands-on coaching, data analysis, and performance management

Here’s what you’ll do:   

• Team Leadership and Development: Lead, mentor, and develop a team of Account Executives to exceed sales goals through impactful coaching, motivation, and skill development. Foster a collaborative, high-performance culture by implementing team-building activities, recognition programs, and accountability-driven incentives.
• Performance Management and Coaching:Set clear performance goals and metrics while leveraging data and one-on-one meetings to track progress and provide actionable feedback. Address performance issues promptly and constructively, using a data-driven approach to drive continuous improvement.
• Sales Strategy and Execution: Utilize sales data and KPIs to diagnose team performance and adjust strategies as needed. Manage day-to-day operations and ensure team productivity is optimized by focusing on key metrics (e.g., activity levels, conversion rates, quota attainment). Regularly track and report on team performance, providing insights to senior leadership.
• Problem Solving and Operational Efficiency: Be deeply involved in the day-to-day operations of the team, actively troubleshooting issues, and helping remove roadblocks to ensure reps can focus on selling. Maintain a proactive approach in identifying and resolving challenges that impact team productivity, both internally and with clients.
• Cross Functional Collaboration: Work closely with the sales leadership team to align on strategy, share best practices, and implement improvements to processes. Partner with cross-functional teams (e.g., marketing, product, and operations) to ensure alignment on lead quality, sales tools, and customer satisfaction.

What You'll Bring to Engine: 

We're looking for someone who's ready to make an impact and grow alongside us: 

• Strong Communication Skills: Excellent communication skills, with the ability to motivate and provide constructive feedback.
• Leadership Skills: A hands-on sales leader with 4-5 years of experience managing and developing Account Executives and Business Development Representatives, preferably in the SaaS space and actively involved in day-to-day operations. Proven ability to coach junior sales talent to exceed targets while holding team members accountable and addressing underperformance to drive success.
• Data Driven Mindset: A data-centric mindset with the ability to analyze and use sales data to drive performance.
• Adaptability: High energy, resilient, and adaptable to changing business needs.

Applications for this role will be accepted until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline

Your Impact

You will be accountable for leading assigned category(s) which have the highest impact on Axon’s supply base and spend categories. This requires a broad market understanding and internal and external stakeholder engagement at the highest levels. You will ensure assigned suppliers meet and maintain requirements for quality, on time delivery, and continuous improvement while optimizing cost, inventory and terms. Enhanced understanding of emerging markets and technologies is required.

What You’ll Do

Location: Onsite at our Scottsdale, AZ office 3-5 days a week, and on the road 20% of time
Reports to: Director, Strategic Sourcing
Direct Reports: Yes

• Manage supplier performance through formal business reviews and ongoing engagement to meet Axon’s requirements for quality, delivery, cost, innovation, and continuous improvement
• Act as the subject matter expert for defined commodities, assessing market dynamics and supplier risk while driving strategies to improve competitiveness and supply continuity
• Partner with demand planning to communicate forecasts and align supplier capacity with short- and long-term business needs
• Lead spend management initiatives to optimize supplier base, cost, inventory, and payment terms
• Manage supplier inventory levels through advanced replenishment strategies and negotiation of lead times and MOQs
• Negotiate contracts and supplier agreements
• Drive continuous improvement and supplier performance initiatives
• Lead commodity strategy development and execution
• Support NPI processes, translating product requirements into supply strategies
• Partner cross-functionally with Engineering, Quality, Manufacturing, Sales Ops, and Product teams to align supplier performance with business goals
• Serve as the primary escalation point for supplier-related issues

What You Bring

• Bachelor’s degree in Supply Chain, Business, Engineering, or related field
• 7+ years of experience in procurement, strategic sourcing, or commodity/category management
• Strong expertise in electronics manufacturing and global EMS/CM landscape (e.g., Jabil, Plexus, Sanmina), including PCBA, system integration, NPI, and supply chain constraints
• Proven ability to develop and execute category strategies driving cost, quality, and risk outcomes
• Advanced negotiation skills (should-costing, LTAs, VAVE, pricing models) and experience managing complex global supplier agreements
• Strong supplier performance management experience (KPIs, QBRs, scorecards, continuous improvement) with demonstrated accountability across cost, quality, and delivery
• Solid understanding of cost drivers and total landed cost optimization, with experience in manufacturing transfers, ramp-up, and dual-sourcing strategies
• Experience identifying and mitigating supply chain risks, including geopolitical and capacity challenges, with ability to build multi-region sourcing strategies
• Awareness of key industry trends (reshoring, China+1 strategies, component shortages, lifecycle management)
• Strong analytical mindset with ability to benchmark suppliers, model costs, challenge assumptions, and drive data-based decisions
• Ability to influence cross-functionally (Engineering, Finance, Quality, Operations) and communicate effectively at all levels, including executive stakeholders
• Demonstrated leadership capability with experience developing teams and building strong supplier relationships

Preferred Qualifications

• Strong communication and negotiation skills as well as proven ability to work within team structure as an active participant and drive results through direct and indirect influence/collaboration
• Ability to successful function in “fast-paced” ambiguous environment
• Demonstrated capability of advancing further within the organization through track record of increasing responsibility and quantifiable results
• APICS, ISM, PMP, Six Sigma certifications desired
• Masters of Business Administration

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Senior Enterprise Account Executive at Via, you'll drive revenue growth across the North American Western territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and real-world impact, on a team that believes better cities start with better transportation.

About the Role:

• Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
• Executing go-to-market plans for West’s unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
• Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
• Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
• Representing Via externally in your market, contributing to how modern mobility is understood across the region through conferences, industry events, and thought leadership
• Sharing market intelligence with product and strategy teams, contributing on-the-ground insight from what cities and operators actually need

About You:

• 6+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
• A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence
• Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative
• Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal
• Curious, resourceful, and comfortable in ambiguity; you don't wait for perfect conditions to start moving
• Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
• A natural collaborator who views success as a team effort and thrives in high-ownership environments

What We Offer:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $145,000-$165,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

Via is an equal opportunity employer.

About the Role

Orchard is looking for a Marketing Lead to manage our offline channel strategy. In this role, you will manage a 7-figure marketing budget, spread across existing and new channels. Our offline channels have been a critical component of our customer acquisition to date and we’re looking for a performance-driven candidate to drive increased growth and efficiency.

The right candidate is highly analytical with a keen eye for customer-centric messaging. Buying and selling a home is life’s biggest financial decision and you’ll work closely with our talented creative team to craft advertising that elicits action while conveying trust. You will also manage external agencies to help execute media buys and oversee day-to-day channel logistics. This role is a unique opportunity for an offline marketing manager to scale their impact.

This is a full-time role that reports into the Head of Growth Marketing. The ideal candidate will be based in New York, NY and able to work from our office two days a week.  However, we are able to hire this role remotely in the following states as well: AZ, CA, CO, CT, DC, FL, GA, MA, NC, NJ, OR, PA, SC, TN, TX, VA, WA.

What You’ll Do Here:

• Manage an 7-figure offline marketing budget, setting and managing to ambitious KPIs across Terrestrial Radio, TV, Streaming, and new channels.
• Create a testing strategy that encompasses testing within existing channels and identifying and executing tests in new channels. Tests will include both creative/messaging tests as well as media/channel tests
• Collaborate with internal creative team, agency partners, and utilize AI enabled tooling to launch needle-moving, customer-centric creative across a variety of formats (ex: radio scripts, video, TV commercials)
• Work closely with external agencies to place media buys and refine local buying strategy
• Maintain and share weekly reporting dashboards, ensuring you’re digging into the “why” behind campaign performance
• Build a deep understanding of our customer funnel, ensuring your channels are driving high-quality leads

We’d Love to Hear From You if You Have:

• 3+ years of experience driving growth within a B2C performance marketing function
• Background in offline marketing required with emphasis on Radio, TV and/or Direct Mail a plus
• Passion for creative testing and a knack for crafting messaging that resonates
• Prior experience owning large marketing budgets and managing spend to a target CPA or ROAS goal
• Experience with high consideration/LTV products
• Strong written and verbal communication skills and can synthesize learnings to share with stakeholders and executive leadership
• Amazing attention to detail
• Team player attitude and comfort working in a fast-paced environment

The job title and compensation may vary within the range provided depending on job-related experience, knowledge, skills.  Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered.

Accounting Coordinator

Reports to: Business Unit Controller

FLSA Status: Exempt

Location: Phoenix, AZ (Full-Time In-Office

Position Summary:
The Accounting Coordinator supports the accounting operations of the business unit by performing a variety of financial and administrative tasks. This role ensures accurate recordkeeping, timely processing of transactions, and compliance with company policies. The position works closely with internal teams and reports directly to the Business Unit Controller.

Key Responsibilities:

• Coordinates and answers correspondence between business unit and Corporate office
• Prepare, review, and maintain financial records, reports, and spreadsheets
• Reviews payment journals, reviews and approved Overhead related vendor invoices
• Maintain organized and up-to-date financial documentation and filing systems
• Support internal and external audits by gathering required documentation
• Communicate with vendors, clients, and internal departments regarding billing and payment inquiries
• Ensure compliance with company policies, procedures, and accounting standards
• Handles Avalara tax implementation and maintenance, compliance for the business unit sales tax exemptions.
• Records automatic payments from bank account and ensures proper documentation is attached.

Qualifications:

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 3-5 years of relevant accounting or bookkeeping experience
• Working knowledge of accounting principles and practices
• Proficiency in accounting software and Microsoft Excel
• Strong attention to detail and organizational skills
• Effective communication and problem-solving abilities

Preferred Skills:

• Experience with ERP systems
• Ability to manage multiple priorities and meet deadlines
• Strong analytical skills with a focus on accuracy

Work Environment

• Full-time, in-office role (Monday–Friday)
• Collaborative team environment with direct exposure to leadership
• Deadline-driven, especially during month-end close

 Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Meriton is an Equal Opportunity Employer

IT Infrastructure Engineer

Reports to: IT Infrastructure Engineering Senior Manager

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry.  Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us.  We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people.  We know that business is earned – never given – and that’s why we’re serious about what we do.  Working together, we’ll co-create lasting growth by defining big visions and hammering down little details.  Our resources streamline business processes and provide access to a network of teams with extensive industry experience.

The Opportunity

We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions.  This role combines hands‑on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company.  The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps.  Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low‑voltage needs, and installing network equipment, printers, and other technology equipment as required.  They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. 

Responsibilities

• Engineer and maintain IT systems and infrastructure.
• Create and maintain IT infrastructure roadmaps.
• Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate.
• Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements.
• Deliver internal training or knowledge sharing sessions on infrastructure tools and processes.
• Provide infrastructure impact assessments for proposed changes and new applications.
• Provide technical input on RFPs and vendor selection related to infrastructure services and solutions.
• Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial.
• Participate in governance forums or CABs as needed to represent infrastructure interests and risks.
• Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk.
• Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration.
• Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution.
• Identify and mitigate potential risks and issues related to the onboarding and transition process.
• Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures.
• Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications.
• Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations.
• Train end users in the use of equipment and software.
• Perform system administration for various enterprise tools and platforms.

Qualifications

• Minimum 5 years of experience in an IT services support role.
• Associate’s degree preferred.
• In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks.
• Strong PowerShell experience preferred.
• Strong Office 365 administration experience preferred.
• Strong Azure and Windows Server experience.
• Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Strong knowledge of MS Active Directory infrastructure.
• Familiarity with IP Telephony and cell phone technology.
• iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Additional Information

This position requires travel to Meriton locations and customer sites across the U.S.

This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer. 

IT Specialist II, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

Compensation: $75K/yr with Bonus Potential

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.

The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Apple products such as MacBook, iPad, & iPhone
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.
• Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.
• Manage inventory of hardware and software assets
• Support development and implementation of new computer projects and new hardware installations as well as software rollouts.
• Perform system administration for various enterprise tools and platforms.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.
• Evaluate products and IT processes and then recommend changes.
• Document IT processes, workflows, and produce system documentation as needed.
• Occasional travel to branch office locations may be required.

Education/Experience

• Minimum 2 years of experience in an IT services support role
• Associate degree preferred
• MacOS experience required
• iOS experience preferred
• InTune experience preferred
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred
• Familiarity with PowerShell required
• Office 365 administration preferred
• Azure and Windows Server experience preferred
• MSP experience preferred
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies
• Knowledge of MS Active Directory infrastructure
• Familiarity with IP Telephony and cell phone technology
• Excellent analytic and problem-solving skills
• Capable of working independently with minimal supervision

Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.

Operating Skills
Discern between and prioritize tasks to determine the best way to accomplish goals.  Organize tasks to get results in a timely manner and often against strict deadlines.  Sort out processes and simplify them to maximize workflow.

Behavior Skills
Manage people and situations when conflicts arise.  Seize opportunities with the drive to complete goals.

Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills
Establish and grow relationships with customers through effective verbal and written communication.  Have a strong dedication to the needs of the customers, manufacturers, and peers.  Have patience and listen actively to all business partners.  Solve problems and skillfully negotiates with a minimum of noise, while managing stress.  Demonstrate integrity and trust through appropriate directness and truthfulness.  Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Why Meriton?

• Medical Insurance, Dental Insurance, Vision Insurance
• 100% company match on 401(k) contributions, up to 6% of pay.
• Tuition Reimbursement
• Company-paid Disability insurance (short-term and long-term) 
• Company-paid group life insurance
• Paid Time Off & Holidays 
• Volunteer Hours
• Employee-paid supplemental insurance options
• Employee Assistance Program (EAP)
• FSA, HSA and commuter benefits options
• Paid parental leave
• Career growth and learning
• …and so much more!

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Marketing Coordinator

Reports to: Marketing Manager
FLSA Status: Exempt
Location: Phoenix, AZ

The Company

Meriton is building a network of the most trusted independent brands in the world of commercial HVAC. We provide our companies with world class operational resources including enterprise systems, IT, finance and accounting, marketing, communications, leadership development, and human resources, which our companies leverage to increase operating efficiency and optimize their potential.

At Meriton, we’re committed to continuous investments that work to accelerate mutual long-term growth. That means we don’t make short-term bets. We make long-term commitments. At Meriton, we partner with our portfolio companies to expand their reach, amplify their voice, and grow their market share. 

And just like the commitment we put into growth for our companies, we’re devoted to cultivating growth with our teammates. We recognize talent, respect hard work, and reward those who understand what it means to “earn it” every day.

We’re always seeking top-tier talent, creative problem solvers, and forward-thinking leaders to add to our growing team. If you’re looking to join a group of people as driven as you are, let’s start a conversation at www.meriton.com. 

The Opportunity

We’re currently seeking a Marketing Coordinator based out of our Phoenix, AZ office to drive brand visibility, customer engagement, and internal event success across key regions. The ideal candidate is creative, organized, and passionate about bringing people together while amplifying the MPSW brand, and comfortable collaborating with both local business leaders and central marketing teams to drive business growth.

Responsibilities

• Event Coordination - Plan and execute internal and external events, including open houses, lunch-and-learns, and company gatherings, and partner with Meriton marketing team to plan and execute key tradeshows and client/partner appreciation events.
• Support event coordination and marketing efforts.
• Coordinate logistics such as venues, catering, travel, signage, and event materials.
• Coordinate webinar events for manufacturers to showcase their technologies to local customers.
• Take initiative to suggest and coordinate team-building events that support company culture and boost morale.
• Maintain event and marketing calendars and project timelines.

• Marketing & Comms - Coordinate with Meriton marketing team, sales and leadership to execute:
• Marketing and Comms campaigns across email and digital platforms including newsletters, OptiSigns, event comms, and announcements.
• Social media channel content development and posting/monitoring.
• Strategic product line promotions and manufacturer events.
• Sales & marketing collateral including flyers, case studies, presentations, and video recaps.
• Promotional item inventory and orders for events and sales use.

• Communication & Collaboration - Communicate clearly and professionally with staff across all levels of the organization.
• Serve as primary point of contact between Meriton marketing team and MPSW, and collaborate closely with brand managers, social and event teams.
• Maintain open communication with leadership regarding upcoming events and proactively plan ahead for the year.
• Maintain regular communication with vendors and sponsors for any travel-related or event-related needs.

The Profile

• Education: Bachelor's degree in marketing, communications, event planning, or a related field preferred.
• Experience: 2+ years in event coordination, marketing, or a similar role; HVAC industry exposure is a plus but not required.
• Excellent organizational skills and ability to juggle multiple projects simultaneously.
• Proficiency with Microsoft Office Suite, Canva, social media platforms, and email marketing tools (e.g., Mailchimp, Constant Contact, Workshop, WordPress).
• Strong verbal and written communication skills.
• Comfortable interacting with customers, vendors, and leadership teams.
• A self-starter mindset with a collaborative attitude.

Other Skills/Abilities

Strategic Skills

Ability to keep up with current trends in communications, technologies and marketing strategies as well as competitive positioning and target mindset. Passion for learning and developing new skills. Ability to understand concepts and complexity comfortably. Willing to take direction, open to change and will try anything to find solutions. Strong attention to detail in design work, a positive attitude and a collaborative personality.

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow. 

Personal and Interpersonal

Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and continuously improve skills.  

Behavior Skills

Ability to seize opportunities and maintain a positive attitude in challenging situations. Able to pursue tasks with the drive to finish them, regardless of setbacks.  Ability to make decisions on behalf of the team.

Language Skills 

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks. 

Environmental Requirements

Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate a computer keyboard and telephone and reach items with their hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer

Staff Accountant

Reports to: Business Unit Controller

FLSA Status: Exempt

Location: Phoenix, AZ (Full-Time In-Office

Position Overview

We are seeking a detail-oriented Staff Accountant to join our team in Phoenix, AZ. This is a full-time, in-office role supporting day-to-day accounting operations in a fast-paced environment. This position will report directly to the Business Unit Controller and play a key role in maintaining accurate financial records and supporting reporting processes.

Key Responsibilities

• Maintain and reconcile general ledger accounts
• Assist with month-end and year-end close (journal entries, accruals, adjustments)
• Perform bank and credit card reconciliations
• Monitor expenses, accruals, and prepaid accounts
• Ensure compliance with GAAP and company policies
• Support audits and tax preparation

Required Qualifications

• Bachelor’s degree in Accounting, Finance, or related field
• 2–4+ years of accounting experience
• Strong understanding of GAAP and general ledger accounting
• Experience with account reconciliations, journal entries, and reporting
• Proficiency in accounting software (QuickBooks, NetSuite, SAP, or similar)
• Advanced Excel skills

Preferred Qualifications

• CPA or CPA candidate (not required)
• Experience with ERP systems
• Experience in a fast-paced or high-volume environment

Work Environment

• Full-time, in-office role (Monday–Friday)
• Collaborative team environment with direct exposure to leadership
• Deadline-driven, especially during month-end close

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Meriton is an Equal Opportunity Employer

Job Title:  Talent Acquisition Partner – Sales

Location: PST Time Zone 

Reports to: VP, Talent Acquisition

FLSA Status: Exempt

The Opportunity:

You will leverage your recruiting expertise to partner across Meriton and all operating companies to hire exceptional talent and provide the best-in-class service. The Talent Acquisition Partner is responsible for full life cycle recruiting by using creative sourcing methods and cross-collaborating amongst all stakeholders. The Talent Acquisition Partner must be an independent self-starter, innovative, resourceful, and possess strong organizational and communication skills to meet the needs of our multi-brand growing business.

Responsibilities:

• Implement recruiting best practices to attract and retain top talent, while building a strong employer brand, and managing recruitment resources effectively and efficiently
• Source candidates to meet job description profiles and build a diverse talent pool for current and future staffing needs
• Conduct intake sessions with hiring leaders to set expectations and SLAs for recruitment process and understand the needs of the position and partner on job descriptions to ensure role clarity and accuracy
• Use passive sourcing and recruiting techniques including, but not limited to, Boolean searches, referrals, databases, job boards, social media, career events, and networks
• Manage candidate data tracking in real-time within the ATS tool and conduct regular data audits
• Track key recruiting metrics and source effectiveness, to identify areas for improvement and optimize the recruitment process
• Analyze job requirements and develop unique recruitment initiatives to attract top talent
• Ensure a red-carpet candidate and hiring manager experience by providing clear communication, timely feedback, and a seamless hiring process
• Partner with the university relations partner(s) in the college recruiting process, including attending career fairs and events

 Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field, or equivalent experience
• 2+ years of full cycle recruitment including proactive sourcing & utilization of all resources available to attract qualified candidates
• Sales and / or engineering recruitment experience, strongly preferred
• Blend of agency and in-house recruiting, strongly preferred
• Applicant tracking system and CRM experience
• Natural collaboration skills with a proven ability to work across teams to get things done
• Strong communicator with the ability to influence and persuade across all levels of the organization, exercising a high degree of confidentiality, professionalism, poise, tact and diplomacy to accomplish objectives
• Strong organizational skills and the ability to manage all stakeholder expectations and shift priorities as needed
• Knowledge of employment laws and regulations

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work location is in a corporate setting where noise level is usually moderate and stress levels may be moderate to high on a regular basis. Although the position’s primary work location is the shared services office in Irving, Texas, the position does follow an in-office hybrid schedule (once fully trained and performing all functions within scope of the role). Depending upon project, position and/or company needs, the hybrid schedule may fluctuate and/or change in coordination with the VP, Talent Acquisition or other sponsor, as appropriate. The position will require the ability to work a flexible schedule in order to plan, host, and attend recruiting events and visit operating companies, as needed. Some travel required.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The salary range for this position is $85,000 – $95,000 USD + 10% bonus potential based on company and individual performance.

This range represents the Company’s good faith estimate of the base salary for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, education, and geographic location.

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick leave, and holidays)
• Paid parental leave
• Life and disability insurance
• Employee assistance programs and wellness resources

Meriton is an Equal Opportunity Employer

Job Title: QA/QC Manager

Company: Loenbro Mission Critical

Location: Afton, TX

Pay: DOE – Competitive Pay & Benefits

Loenbro has strategically shifted its focus to specializing in data center and mission-critical electrical projects. This decision capitalizes on the growing demand for reliable and innovative electrical solutions in the digital age. By specializing in this niche, Loenbro aims to excel in providing cutting- edge electrical infrastructure for data centers and mission-critical facilities, positioning itself as a trusted partner in a rapidly expanding industry. This shift offers opportunities for specialization, long-term partnerships, technical innovation, and diversification, while also presenting challenges such as competition and compliance. To succeed, Loenbro must invest in expertise, adapt to changing regulations, and stay at the forefront of technological advancements, ultimately solidifying its reputation for quality and reliability in this critical sector.

Responsibilities:

• Participation in design reviews, providing constructability feedback to contracted engineering firms, and providing input to design package schedules to support an integrated construction schedule
• Ensure that the installing contractor has met customer and industry standard installation requirements
• Overall responsible for the safe and successful completion of the electrical work to ensure projects are completed with the highest degree of accuracy and success
• Work with superintendents and foremen to plan, and organize activities concerned with construction projects
• Complete all QA documentation and any other reports that are required for the project
• Formulate reports concerning such areas as work progress, and closures of issues
• Inspect and support testing of equipment
• Work with and communicate effectively with subcontractors, superintendents, office staff, engineering staff, consultants, and owner's representatives to facilitate project activities
• Represent company in project meetings and attend strategy meetings
• Perform final QA inspection on equipment
• Answering questions of a technical nature during project execution

Qualifications:

• Minimum 3-5 years of Electrical QA Experience
• Bachelor’s in Electrical Engineering or Foreman/Superintendent experience preferred
• Excellent troubleshooting skills for all aspects of electrical equipment
• Knowledge of low voltage/ medium voltage systems preferred
• Experience in data center preferred
• Experience with Bluebeam and Revit systems
• Experience with NFPA 70 codes and standards

Benefits

• Personal Time Off (PTO)
• Health Benefits: All employees are eligible for medical, dental, vision and life insurance coverage
• 401(k) Retirement: The Company provides a 100% match of the first 4% of employee contributions each year, to the plan. Eligibility is immediately following 90 days of employment

We are “Leading the Change” in the Energy Services Industry. Our growth and successes have not changed who we are. We live our core values every day.

WE TAKE ACTION
WE DO WHAT WE SAY
WE LEAD BY EXAMPLE
WE DO THE RIGHT THING
WE PRACTICE STEWARDSHIP

Loenbro is an Equal Opportunity Employer.

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

THE ROLE

The Everpure National Partner Manager (NPM) position is a highly critical and senior role in shaping the growth of Everpure's National Partners. This strategic leadership role will drive our National Partners to a successful self-sufficient, autonomous state through go-to-market integration, technical and sales enablement, industry knowledge and meaningful collaboration. 

WHAT YOU'LL DO

• Regularly interact with partner principals, executives, sales teams and sales management at existing and prospective value added and direct market resellers.
• Align Everpure's go-to-market strategy with that of the National Partner's to ensure growth is consistent with stated goals, and ensure long-term relationships with our most strategic Channel Partners.
• Conduct regular sales training presentations with partner technical and sales teams to ensure understanding and articulation of Everpure's Value Proposition and Industry Leadership.
• Assist with driving pipeline, sales qualification, and closing business through the ISO and Channel.
• Define and deploy business plans to deepen our traction with existing channel partners, reviewing and reassessing quarterly.
• Oversee relationship building activities and account mapping activities between Everpure's Sales organization and specified partners.
• Drive channel autonomy & independence through Everpure partner enablement programs with the regional sales teams.

WHAT YOU BRING

• Strong cross-functional leadership experience and excellent communication skills to drive consensus across groups, both internally and within the Channel/Partner organizations.
• Demonstrated experience developing Reseller and Distributor Channels with a proven track record of success meeting and exceeding goals.
• Ability to assess, plan, and actively manage a National Partner or territory to achieve maximum revenue and efficiency.
• BA/BS degree in Business, Marketing or Software Engineering preferred
• Experience supporting the Sales / Channels of enterprise storage, networking or systems solutions for a combination of large enterprise accounts. 

Role Summary

The Director, Operation Services position is a global operations leader responsible for the end-to-end delivery, scalability, and performance of ASM's operational service capabilities supporting semiconductor equipment manufacturing, installation, and lifecycle sales and services. Operating in a highly complex, customer-critical environment, this position will partner with Field Services, Manufacturing, Supply Chain, Engineering, and Commercial teams. 

This role owns the global operating model, ensuring consistent execution, operational excellence, and customer impact across ASM's worldwide footprint. 

Roles & Responsibilities 

Operational Strategy & Governance

• Define and execute the global Operations Services strategy aligned with ASM's business objectives, product roadmap, and installed base growth.
• Establish operating model that balances standardization with regional execution needs.
• Create governance, operating cadence, and performance management framework across regions.
• Strategic Advisor in operational scalability, risk, and service readiness. 

Service Delivery & Execution 

• Ownership of global delivery of operational services:
• Equipment manufacturing and configuration
• Tool installation and ramp readiness
• Installed base lifecycle support
• Customer and fab-site operational requirements
• Drive adherence to service standards, KPIs, SLAs, and customer commitments
• Ensure seamless handoffs from field leadership in the customer experience

Process Optimization & Continuous Improvement 

• Reduce variation and improve commonality within regional tool and workflow management for increased speed, quality, and scalability.
• Improve operational efficiencies through the identification of automation, digitization and technology solutions.
• Proactively manage operational risk, compliance and business continuity 

Financial & Resource Management 

• Ownership of operational budget, cost optimization initiatives, and productivity targets.
• Partner with Global planning to forecast demand, manage capability, and drive cost improvements ensuring effective resource planning across teams, regions, and service lines.

People Leadership & Capability Building 

• Lead, develop, and inspire a high-performing, diverse leadership team.
• Build and grow organizational capability through talent development, succession planning, and workforce planning.
• Foster accountability, collaboration, customer focus, and continuous improvement.
• Driver culture of safety and inclusion across operations. 

Cross-Functional & External Partnership 

• Partner closely with Product, Engineering, Supply Chain, Software, Customer Support, HR, and Finance.
• Act as the operational interface for key customers and supplier when needed.
• Ensure seamless handoffs across end -to-end value streams. 

Qualifications

• Bachelor's degree in Business, Engineering, Operations Management, or a related field; Master's degree preferred.
• 10+ years of progressive experience in operations, service delivery, and/or operational leadership roles in semiconductor equipment, high-tech capital services, or manufacturing.
• Proven experience leading large, global, and cross-functional teams.
• Strong track record of driving operational excellence, transformation, and scalable service models.
• Demonstrated financial acumen, including budgeting, cost management, and ROI analysis 

As a Manager, Software Engineering for our Scheduling Team, you’ll lead a group of talented engineers building advanced scheduling engines that power real-time control systems across global chipmaking fabs. Your leadership will directly influence the performance of cutting-edge hardware—from robotics to temperature controllers—used by the world’s leading semiconductor manufacturers.

What you will be working on

• Lead and mentor a team of software engineers focused on scheduling solutions for semiconductor manufacturing.
• Drive the design, development, testing, and deployment of scheduling engines for multiple platforms.
• Collaborate on software strategy, architecture, and innovation initiatives.
• Oversee troubleshooting of real-time control systems and coordinate resolution of complex software issues.
• Manage cross-functional collaboration with QA, Support, and Field Engineering teams.
• Ensure timely delivery of software development schedules and maintain alignment with business priorities.
• Review and approve system specifications, designs, and test plans.
• Evaluate software engineering tools and contribute to system design decisions.

What we are looking for

• Proven experience managing and developing software engineering teams.
• Strong software development skills in C#.
• Solid understanding of scheduling concepts involving multiple resources and jobs.
• Ability to work across mechanical, electrical, and software domains to resolve issues.
• Skilled in building software for Windows and Real-Time Operating Systems.
• Excellent problem-solving and communication skills.

What sets you apart

• Experience with machine control software, especially for semiconductor equipment.
• Familiarity with multi-threaded and real-time applications.
• Knowledge of GUI development, device drivers, and interrupt-driven software.
• Understanding of networking, data communications, and EtherCAT.
• Expertise in complex dynamic scheduling algorithms with deadlock avoidance.
• Ability to read and translate code functionality and produce clear documentation.

Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education, and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.  

• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency 

• Ensure engagement with customers and provide a friendly and easy to shop environment 

• Continue to build the client relationship daily with our customers 

• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities 

• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor 

• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and  

knowledge of all aspects and details 

• Leverages company tools, incentives, and strategies to support meeting store goals 

• Resolve client needs quickly & effectively ensuring customer satisfaction 

• Educates guests and staff on our product, community and culture 

• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership 

• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement  

and daily replenishment excellence 

• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures 

• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment 

• Passion for customer service and delivering exceptional experiences 

• Aligns with and embodies ALO’s Guiding Principles 

• Self-motivated with a desire to achieve results and excel individually, and as a team 

• Requires constant movement in and around all areas of store 

• Ability to lift, push, carry or otherwise move up to 50 pounds 

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 

• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

#LI-JJ1

#LI-3

#li-onsite

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, Denver, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

 
As ITAR Compliance Director, you will oversee Axon’s International Traffic in Arms Regulation (ITAR) program. Particular focus will be with Axon’s existing defense article programs with its Dedrone product line and future Federal R&D involving defense articles. Your role will help to implement an overarching program for Axon with longer term maintenance and oversight.

What You’ll Do
Location: DC, Boston, or Scottsdale office
Reports to: Director, Global Trade & Product Compliance

• Managing Axon’s ITAR compliance program including;
• Product classification
• ITAR license management and administration
• Helping guide and enforce Axon ITAR compliance policy and procedure
• Collaborating with relevant Axon stakeholders to advise on relevant regulatory requirements
• R&D and Engineering on new product development
• Marketing and Sales on ITAR licensing coordination and strategy impact
• Legal and Executive leadership on risk, risk mitigation, and auditing
• InfoSec on data controls and ITAR compliant adherence
• Investigation and reporting of suspected of ITAR violations
• Escalation into Axon Compliance leadership with regular communications to stakeholders on ITAR activities
• Gap assessments, audits, and corrective future actions to redress and appropriately resource
• Recordkeeping – maintenance of Axon’s ITAR documentation, classifications, and licensing and repositories
• Regular and standard engagement with Governmental bodies (BIS, DDTC, etc.)
• Recurrent training and guidance for Axon internal stakeholders on ITAR and export trade regulations.
• Continuing industry and regulatory monitoring for relevant updates and impactful changes to Axon’s products and services.

What You Bring

• 5+ Years ITAR experience (EAR experience a plus)
• Strong Written Communication Skills
• Familiarity with relevant trade regulatory programs globally;
• International Traffic Arms Regulations (ITAR/Dept of State)
• Dual-Use (EU)
• Global arms regulation space (e.g. UK Section 5, Germany BAFA, etc.)
• TAA and other international technical assistance & research agreements
• Multi-national supply chain experience; multiple origin and destination points coverage
• Cloud-based data management and project coordination skillset
• Strong Join Forces attitude with requisite Win Right integrity in all areas around Trade Compliance

Work Location

This role is based out of one of our hub locations and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

 
As ITAR Compliance Director, you will oversee Axon’s International Traffic in Arms Regulation (ITAR) program. Particular focus will be with Axon’s existing defense article programs with its Dedrone product line and future Federal R&D involving defense articles. Your role will help to implement an overarching program for Axon with longer term maintenance and oversight.

What You’ll Do
Location: DC, Boston, or Scottsdale office
Reports to: Director, Global Trade & Product Compliance

• Managing Axon’s ITAR compliance program including;
• Product classification
• ITAR license management and administration
• Helping guide and enforce Axon ITAR compliance policy and procedure
• Collaborating with relevant Axon stakeholders to advise on relevant regulatory requirements
• R&D and Engineering on new product development
• Marketing and Sales on ITAR licensing coordination and strategy impact
• Legal and Executive leadership on risk, risk mitigation, and auditing
• InfoSec on data controls and ITAR compliant adherence
• Investigation and reporting of suspected of ITAR violations
• Escalation into Axon Compliance leadership with regular communications to stakeholders on ITAR activities
• Gap assessments, audits, and corrective future actions to redress and appropriately resource
• Recordkeeping – maintenance of Axon’s ITAR documentation, classifications, and licensing and repositories
• Regular and standard engagement with Governmental bodies (BIS, DDTC, etc.)
• Recurrent training and guidance for Axon internal stakeholders on ITAR and export trade regulations.
• Continuing industry and regulatory monitoring for relevant updates and impactful changes to Axon’s products and services.

What You Bring

• 5+ Years ITAR experience (EAR experience a plus)
• Strong Written Communication Skills
• Familiarity with relevant trade regulatory programs globally;
• International Traffic Arms Regulations (ITAR/Dept of State)
• Dual-Use (EU)
• Global arms regulation space (e.g. UK Section 5, Germany BAFA, etc.)
• TAA and other international technical assistance & research agreements
• Multi-national supply chain experience; multiple origin and destination points coverage
• Cloud-based data management and project coordination skillset
• Strong Join Forces attitude with requisite Win Right integrity in all areas around Trade Compliance

Work Location

This role is based out of one of our hub locations and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

 
As ITAR Compliance Director, you will oversee Axon’s International Traffic in Arms Regulation (ITAR) program. Particular focus will be with Axon’s existing defense article programs with its Dedrone product line and future Federal R&D involving defense articles. Your role will help to implement an overarching program for Axon with longer term maintenance and oversight.

What You’ll Do
Location: DC, Boston, or Scottsdale office
Reports to: Director, Global Trade & Product Compliance

• Managing Axon’s ITAR compliance program including;
• Product classification
• ITAR license management and administration
• Helping guide and enforce Axon ITAR compliance policy and procedure
• Collaborating with relevant Axon stakeholders to advise on relevant regulatory requirements
• R&D and Engineering on new product development
• Marketing and Sales on ITAR licensing coordination and strategy impact
• Legal and Executive leadership on risk, risk mitigation, and auditing
• InfoSec on data controls and ITAR compliant adherence
• Investigation and reporting of suspected of ITAR violations
• Escalation into Axon Compliance leadership with regular communications to stakeholders on ITAR activities
• Gap assessments, audits, and corrective future actions to redress and appropriately resource
• Recordkeeping – maintenance of Axon’s ITAR documentation, classifications, and licensing and repositories
• Regular and standard engagement with Governmental bodies (BIS, DDTC, etc.)
• Recurrent training and guidance for Axon internal stakeholders on ITAR and export trade regulations.
• Continuing industry and regulatory monitoring for relevant updates and impactful changes to Axon’s products and services.

What You Bring

• 5+ Years ITAR experience (EAR experience a plus)
• Strong Written Communication Skills
• Familiarity with relevant trade regulatory programs globally;
• International Traffic Arms Regulations (ITAR/Dept of State)
• Dual-Use (EU)
• Global arms regulation space (e.g. UK Section 5, Germany BAFA, etc.)
• TAA and other international technical assistance & research agreements
• Multi-national supply chain experience; multiple origin and destination points coverage
• Cloud-based data management and project coordination skillset
• Strong Join Forces attitude with requisite Win Right integrity in all areas around Trade Compliance

Work Location

This role is based out of one of our hub locations and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

As a SaaS Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik’s Data Resilience, Observability and Remediation tools to a targeted list of new & existing customers throughout the Western Region.

What You'll Do:

• Provides technical leadership and direction to Rubrik, customers, and prospects in the development and positioning Rubrik's SaaS solutions (M365, Google Workspace, Jira, Dynamics)
• Serves as a trusted technology advisor to customers and serves as a public cloud subject matter expert when positioning Rubrik's SaaS capabilities to key accounts.
• Leads technical sales calls, gathers / analyzes customer feedback, and identifies trends.
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.
• Maintains a consistent cadence with product management to ensure product roadmap alignment with customer demands.
• Assists with the development of marketing and sales collateral to ensure alignment with customer needs and technical accuracy.
• Aids in the development and delivery of technical enablement to Rubrik, channel, and alliance partner sales architects.
• Cross-functionally drives the adoption of Rubik's cloud native protection technologies throughout Rubrik and the public cloud ecosystem.

Preferred Qualifications:

• 5+ years of sales engineering experience in an unstructured data environment with a proven track record of success
• Additional preference for experience with M365, Google Workspace, Dynamics, Jira and other SaaS applications
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded

#LI-CG1

About the team & role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

The Regional Sales Director for our Cloud Product Line Specialist team will have ownership of all elements of Cloud Native (Azure, AWS, GCP) data security products across the Central and Western Regions. This includes managing a team of AE’s toward discovering and developing new opportunities, managing pipeline, executing account strategies, managing customer expansion, evangelizing & enabling on the product message internally with our field team and externally with channel / strategic partners & interfacing with Rubrik's cross functional product, GTM & engineering reams. The RD will manage a team of sellers calling into Enterprise accounts within the region while working in unison with regional leaders in Sales Engineering, Sales Development, Channel Development and Rubrik Partners to exceed sales objectives. This position will manage all aspects of the sales process and will play an integral role in the success of the overall sales team.

What You’ll Do:

• Develops and implements a comprehensive strategy that maximizes Rubrik’s cloud position and opportunities across the territory.
• Manages and develops the team of sales representatives including recruiting, hiring, and enablement of team members.
• Hands on approach and thought leadership into account strategies and focus
• Sells and promotes the introduction of Rubrik to Enterprise prospects and provides guidance to the team on strategy, sales process and CxO level selling.
• Participates in strategic and tactical planning for the region and a key member of the Enterprise Management team.
• Develops and execute a Focus plan to maximize revenue and growth across the region.
• Drives accurate team forecasting practice in line with management expectations.
• Conducts weekly progress meetings with sales team.
• Assists in the development of short, medium, and long term plans to achieve strategic objectives.
• Regularly interacts across functional areas with senior management or executives to ensure region objectives are met.
• Ability to influence thinking or gain acceptance of others in sensitive situations is important.

Experience You’ll Need:

• 3+ years of experience in sales management and experience on working on cloud hyperscaler Infrastructure/Security Enterprise deals
• Relevant domain experience across backup, cloud and datacenter environments.
• Proven track record in a sales-driven organization, selling technology-related products and services
• Solid written, verbal, and presentation skills
• Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment
• Proven ability to work well as part of an extended sales team
• Knowledge of Rubrik’s specific domain area
• Experience with unstructured data is a plus

 #LI-Remote

#LI-CG1

About the team & role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

The Regional Sales Director for our SaaS Product Line Specialist team will have ownership of all elements of M365, Jira, & Dynamics data security products across the Central and Western Regions. This includes managing a team of AE’s toward discovering and developing new opportunities, managing pipeline, executing account strategies, managing customer expansion, evangelizing & enabling on the product message internally with our field team and externally with channel / strategic partners & interfacing with Rubrik's cross functional product, GTM & engineering reams. The RD will manage a team of sellers calling into Enterprise accounts within the region while working in unison with regional leaders in Sales Engineering, Sales Development, Channel Development and Rubrik Partners to exceed sales objectives. This position will manage all aspects of the sales process and will play an integral role in the success of the overall sales team.

What You’ll Do:

• Develops and implements a comprehensive strategy that maximizes Rubrik’s cloud position and opportunities across the territory.
• Manages and develops the team of sales representatives including recruiting, hiring, and enablement of team members.
• Hands on approach and thought leadership into account strategies and focus
• Sells and promotes the introduction of Rubrik to Enterprise prospects and provides guidance to the team on strategy, sales process and CxO level selling.
• Participates in strategic and tactical planning for the region and a key member of the Enterprise Management team.
• Develops and execute a Focus plan to maximize revenue and growth across the region.
• Drives accurate team forecasting practice in line with management expectations.
• Conducts weekly progress meetings with sales team.
• Assists in the development of short, medium, and long term plans to achieve strategic objectives.
• Regularly interacts across functional areas with senior management or executives to ensure region objectives are met.
• Ability to influence thinking or gain acceptance of others in sensitive situations is important.

Experience You’ll Need:

• 3+ years of experience in sales management and experience on working on SaaS Infrastructure/Security Enterprise deals
• Relevant domain experience across backup, cloud and datacenter environments.
• Proven track record in a sales-driven organization, selling technology-related products and services
• Solid written, verbal, and presentation skills
• Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment
• Proven ability to work well as part of an extended sales team
• Knowledge of Rubrik’s specific domain area
• Experience with unstructured data is a plus

 #LI-Remote

#LI-CG1

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.  

Rubrik is looking for a Sales Engineering Manager to lead a team of Cloud Specialist Sales Engineers and provide technical direction and business guidance to the regional sales teams across the Central and Western US. You will be accountable for regional revenue goals, recruiting and hiring top talent, enabling Sales Engineers to be best in business and by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for both existing customers and new accounts. 

What You’ll Do:

• Leads a team of Sales Engineers across the Americas region
• Responsible for recruiting, hiring and enabling top SE’s as we expand our coverage
• Provide Technical Leadership and direction to the Sales Teams in the Region to help them build technology solutions for our customers and prospective customers.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the Cloud and NAS product space.
• Acts as technical expert
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

Experience You’ll Need:

• 3-5 years of sales engineering management experience preferably in a Cloud Infrastructure environments, working with AWS, Azure and GCP
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded
• Bachelor’s degree required or equivalent experience

#LI-CG1

#LI-REMOTE

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Enterprise Infrastructure

Within Operations, the Enterprise Infrastructure team owns the internal technology ecosystem that supports Gemini's offices and employees. The team operates as a unified engineering and service organization, combining front-line support excellence with DevOps-driven platform engineering under a single mandate.

Our enterprise technology strategy fuels business growth through an engineering-first approach by delivering a modern, secure, and scalable foundation for seamless collaboration, efficient operations, and future-ready innovation. By emphasizing operational excellence, continuous improvement of existing systems, and strategic automation – including Infrastructure as Code, GitOps workflows, and AI-augmented operations – we position IT as an engineering discipline whose impact extends across the department and the broader organization.

The Role: Staff Enterprise Infrastructure Engineer

As a Staff Enterprise Infrastructure Engineer, you will serve as a technical leader and force multiplier across the full breadth of Enterprise Infrastructure – from end-user support excellence to backend platform engineering and automation.

You will apply DevOps methodologies to drive the design, implementation, and continuous improvement of the systems that underpin Gemini's global workforce. This includes owning strategies and execution for endpoint management, user identity and access lifecycle, internal tooling, Infrastructure as Code, CI/CD pipelines, and AI-augmented operational workflows. You will define and track key metrics, communicate trends and capacity insights to leadership, and make strategic decisions about tooling adoption, vendor relationships, and architectural direction with an awareness of how these decisions impact teams and stakeholders beyond Enterprise Infrastructure.

A core expectation of this role is that you approach problems with an eye toward scalability and sustainability, building systems that reduce manual toil, improve reliability, and position the team for rapid growth. You are expected to critically evaluate existing systems and processes, challenging assumptions, identifying inefficiencies, and driving improvements to legacy workflows with the same rigor applied to new builds. You will act as a mentor and escalation point for others, fostering a culture of engineering rigor within support operations and a culture of user empathy within engineering work.

The ideal candidate has deep experience across both operational support and DevOps-driven infrastructure, thrives in ambiguity, and is energized by the challenge of consolidating legacy tooling into modern, automated, GitOps-driven workflows. They bring a pragmatic approach to adopting emerging capabilities – including agentic AI – and are motivated by building solutions that scale beyond their immediate team to benefit the broader organization.

This role is required to be in person 5 days per week at our Tempe, AZ office.

Responsibilities:

• Office & Endpoint Operations

  • Manage hardware inventory, secure storage, and physical IT infrastructure across global office locations.
  • Administer and support endpoint fleets including provisioning, patch management, and peripheral troubleshooting.
  • Support office A/V systems, network connectivity, and conference room technology.

• Service Operations & Delivery

  • Resolve service and incident requests with quality, speed, and thorough documentation.
  • Manage user identity and access lifecycle – including SSO, SCIM, MFA, and security key administration.
  • Maintain and improve SaaS platform configurations, vendor relationships, and internal support workflows.
  • Track operational metrics, surface trends, and communicate capacity insights to leadership.

• Platform Engineering & Automation

  • Build and maintain infrastructure using IaC, configuration management, and GitOps-driven deployment workflows.
  • Develop internal tools and integrations that automate fleet operations, user lifecycle management, and cross-service orchestrations
  • Design and operate CI/CD pipelines for infrastructure changes, tooling, and endpoint configurations.
  • Lead endpoint management platform migrations, including policy authoring, GitOps-managed profiles, and fleet-wide telemetry.
  • Design and implement agentic AI workflows to augment IT operations, applying context engineering principles to enable reliable, bounded automation and validations.

Minimum Qualifications:

• 8+ years of progressive experience in enterprise IT, infrastructure engineering, or a DevOps-focused support capacity.
• Strong proficiency with macOS fleet management at scale using MDM platforms.
• Hands-on experience with Infrastructure as Code and configuration management tooling.
• Proficiency in at least two of the following languages: Go, Python, Swift – with demonstrated ability to build production-grade internal tooling and API integrations.
• Deep experience with identity and access management platforms (Okta, Google Workspace, Active Directory), including SSO, SCIM, Device Assurance Policies, MFA, and user lifecycle automation.
• Working knowledge of CI/CD pipelines (GitHub Actions or equivalent) and Git-based development workflows.
• Solid understanding of networking fundamentals.
• Experience with AWS cloud services in a production or internal-tooling context.
• Proven ability to communicate complex technical concepts to both technical and non-technical audiences, including leadership.
• Experience mentoring junior engineers and contributing to team culture, hiring, and process improvement.

Preferred Qualifications:

• Experience in fintech, crypto, or regulated financial services environments.
• Experience with FleetDM and osquery for endpoint telemetry, compliance, and GitOps-managed device configuration.
• Experience designing agentic AI harnesses and workflows or applying context engineering techniques to augment operational processes (e.g., Claude Code, OpenCode, LLM-driven automation).
• Proficiency in Go, Python, and/or Swift for internal tooling development.
• Hands-on experience deploying reliable tools via Containerization and Orchestration (Docker, Kubernetes/EKS).
• Experience managing 1,000+ user accounts across a globally distributed workforce.
• Working knowledge of the Apple MDM protocol and open-source macOS tooling (Munki, AutoPkg, SaltStack, etc.).
• Experience with A/V systems administration (Crestron, Logitech, Chromebox for Meetings).
• SaaS Administration experience (Anthropic, Atlassian, Google Workspace, Linear, Okta, & more), service management workflows, and SLA reporting.

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

Your Impact 

Axon is seeking a highly organized and detail-oriented Events Coordinator to support and execute Axon’s presence at sponsored tradeshows and industry events. This role will own the coordination and execution of a high-volume portfolio of regional and national events, with a focus on delivering high-quality brand activations, partnering cross-functionally with Sales and Marketing, and driving measurable business impact.

What You’ll Do

Location: Boston, Phoenix
Reports to: Senior Director, Head of Global Events

• Own the planning and execution of 75+ events annually (tradeshows, conferences, and experiential activations), ensuring a high standard of brand representation and attendee experience
• Partner closely with Sales and Marketing to align event strategy with business goals, including pipeline generation, customer engagement, and product visibility
• Manage the full event lifecycle, including planning, contracting, budgeting, logistics, staffing, product and swag coordination, and post-event reporting
• Track and report on event performance, including ROI metrics such as lead generation, engagement, and attendee feedback, and apply insights to optimize future events
• Review, negotiate, and manage vendor contracts (production, logistics, A/V, transportation, materials), identifying opportunities for cost savings and efficiency
• Provide on-site support for key events to ensure seamless execution and troubleshoot in real time
• Support additional projects and initiatives within the Events team as needed

What You Bring

• 2+ years of experience in event coordination, experiential marketing, or project management
• Ability to work from an Axon hub office Tuesday–Friday
• Resourceful, detail-oriented and quick-thinking problem solver with a strong sense of urgency and work ethic
• Ability to thrive in a fast-paced environment while multitasking, re-prioritizing projects, and communicating priority updates to stakeholders
• A well-developed “team oriented” business perspective, bringing a positive attitude to the team and job each day
• Excellent organization and communication skills with a demonstrated ability to drive outcomes
• Ability to collaborate cross-functionally to achieve results
• Experience managing a budget, product inventory, and multiple projects at once
• Enthusiasm and commitment to Axon's Mission and Core Values
• Bachelor's degree or relevant work experience
• Proficiency in Microsoft Office; experience with Salesforce and/or project management tools is a plus

Preferred:

• Experience working with event venues, hospitality, or large-scale event operations
• Experience supporting government or law enforcement audiences

Additional Requirements:

• Ability to stand for extended periods and lift/move materials up to 50 lbs, with or without accommodation
• Willingness to travel approximately 25–30% and work extended hours during events

Work Location

This role is based out of our Scottsdale or Boston location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Tucson, AZ area
• Willingness to travel extensively around the Tucson, AZ area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Tucson, AZ area
• Willingness to travel extensively around the Tucson, AZ area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Phoenix, AZ area
• Willingness to travel extensively around the Phoenix, AZ area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Phoenix, AZ area
• Willingness to travel extensively around the Phoenix, AZ area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Scottsdale or Phoenix, AZ
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus