** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

Job’s mission

Our Global Sales, Services & Spares IQ and Sustaining teams are seeking Snr Engineers I & II, Field Service (level will depend on experience, degree and responsibilities. Please review below) to join ASM at a customer site (TSMC) in North Valley, AZ. Domestic and International travel of at least 75% will be required for this role. As a Senior Field Service Engineer at ASM, you’ll play a critical role in supporting the advanced semiconductor equipment that powers the world’s most transformative technologies. You’ll take the lead on complex troubleshooting, guide and mentor engineers, and strengthen our partnerships by helping customers achieve stable, high‑performance fabrication environments. Your expertise will make a direct impact on tool reliability, customer satisfaction, and the next generation of ASM technology.

What you will be working on

Senior Engineer I, Field Service

• Install, maintain, and repair ASM semiconductor equipment with minimal supervision
  • Lead troubleshooting of complex tool or process issues using structured diagnostic methods
  • Perform root‑cause analysis and recommend targeted, data‑driven corrective actions
  • Review tool‑performance data to identify trends, risks, or improvement opportunities
  • Provide technical guidance and on‑the‑job coaching to less‑experienced engineers
  • Document service activities and support updates to procedures and best practices
  • Communicate solutions, progress, and expectations clearly with customer engineers
  • Participate in escalations alongside cross‑functional ASM engineering teams

Senior Engineer II, Field Service

• Serve as the senior technical lead for equipment installation, performance optimization, and recovery
• Diagnose and resolve highly complex, multi‑factor tool and process issues with limited guidance
• Lead advanced root‑cause analysis and drive long‑term corrective‑action plans that influence global engineering improvements
•  Own the customer‑technical relationship: build trust, anticipate operational needs, and act as ASM’s senior technical representative onsite
• Manage escalations end‑to‑end, aligning expectations, coordinating cross‑functional teams, and communicating clear action plans
• Guide, mentor, and develop engineers through hands‑on instruction, structured training, and knowledge‑sharing
• Champion best practices and contribute to procedure development, improvements, and field‑wide learning
•  Provide detailed field insights to R&D, product, and design teams, including support for beta tools or early‑option deployments

What we are looking for

Senior Engineer I, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master’s degree with 4+ years of experience OR PhD degree with 0+ years of experience.
• Experience of semiconductor field service or capital‑equipment experience
• Ability to interpret electronic and electromechanical schematics
•  Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in fast‑paced fab environments
• Willingness to travel domestically and internationally as needed for the role. 
• Proficiency in MS Office

Senior Engineer II, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 8+ years of experience, OR a Master’s degree with 6+ years of experience OR PhD degree with 4+ years of experience.
• Experience in semiconductor field service experience with demonstrated technical leadership
• Advanced knowledge of tool architecture, control algorithms, and multi‑factor troubleshooting
• Experience driving structured root‑cause analysis and long‑term corrective‑action plans
• Proven ability to lead escalations and manage customer‑technical relationships
• Strong communication and mentorship capabilities
• Ability to work autonomously while guiding and developing other engineers
• Willingness to travel domestically and internationally as needed for the role
• Proficiency in MS Office

What sets you apart

Senior Engineer I, Field Service

• Experience supporting beta tools or early‑option equipment
• Knowledge of wafer‑fab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience writing or updating procedures or technical documentation
• Strong customer‑service approach and organizational skills
• Familiarity with structured problem‑solving methods

Senior Engineer II, Field Service

• Demonstrated leadership in complex troubleshooting programs or technical initiatives
• Experience owning customer‑technical relationships, including expectations and long‑term partnership building
• Strong capability in mentoring and developing field engineers
• Hands‑on expertise with fab robotics, vacuum systems, plasma, RF, or gas‑delivery systems
• Experience providing structured feedback to engineering or product teams
• Experience evaluating or supporting beta‑stage or early‑option tools

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

As a Field Service Engineer – Early Career, you’ll take on a hands-on role supporting ASM’s advanced semiconductor equipment and helping our customers keep their fabs running at peak performance. You’ll build real-world expertise through structured training, mentorship, and on-the-job learning while working directly with technologies that power AI, 5G, cloud computing, and next‑generation devices. This is your chance to apply your engineering background, strengthen your technical capabilities, and join a team that’s shaping the future of semiconductor innovation.

In this role, based in North-Valley/Phoenix, AZ at our customer site, you’ll launch your engineering career at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for early‑career engineers who want to put their education into practice in a high‑tech environment where every day brings something new to learn.

From your first day, you’ll receive training through hands‑on guidance from seasoned engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions. Your contributions will have a direct impact on tool performance, system uptime, and customer success—playing a meaningful role in enabling leading‑edge logic technology nodes. This experience lays a strong foundation for rapid growth, technical mastery, and a variety of long‑term career paths within ASM.

Shifts available:

Mon-Fri- 8am-5pm (subjected to OT)

What You Will Be Working On 

• Support installation, maintenance, and repair of ASM semiconductor equipment at customer sites 
• Troubleshoot equipment and process issues with guidance from senior engineers 
• Deliver clear, timely, customer‑focused support with a strong safety mindset 
• Working in cleanroom environments while following strict safety and quality standards.
• Assist in identifying and contributing to continuous improvement efforts  
• Participate in customer escalations alongside experienced team members 

What We Are Looking For 

• Bachelor’s or master’s degree in Electromechanical Engineering, Electrical Engineering, Mechanical Engineering, or related field 
• Candidates who are hands-on and mechanically curious, energized by complex systems and real-world problem solving, Comfortable working in fast paced, hightech environments & motivated to build a long-term engineering career. 
• Internship, co‑op, senior design project, lab research, or hands‑on technical experience 
• Ability to read and interpret basic electronic and electromechanical schematics 
• Understanding of safety protocols and willingness to work in cleanroom environments 
• Strong problem‑solving mindset and eagerness to learn 
• Clear communication skills and a strong customer-service mindset 
• Ability to work independently and collaboratively 
• Willingness to travel domestically and internationally 
• Proficiency with Microsoft Office 

What Sets You Apart 

• Demonstrated commitment to safety, quality, and disciplined execution 
• Exposure to semiconductor processes, wafer fabs, robotics, vacuum systems, plasma, or gas handling 
• Experience writing technical documentation in school or project settings 
• Familiarity with customer‑facing or support roles (internships, tutoring, help desk, teamwork) 
• Interest in structured problem‑solving methods, statistical methods, data analysis. 
• Curiosity and learning orientation when working with advanced semiconductor technologies 
• Participation in engineering clubs, competitions, or technical student groups 

Why join ASM? 

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

We are currently seeking a Safety Technician to add to our HSE team.  The ideal candidate will have education, training, and experience in the construction field commensurate with the intended duties coupled with a high level of passion, commitment, and dedication to the health and well-being of others.

Responsibilities

• Support the project’s HSE initiatives and programs.
• Support and conduct jobsite inspections to identify and initiate corrective actions and document observed safe and unsafe work practices or conditions.
• Participate in the incident investigation and causal analysis processes.
• Assist employees and crews in the planning, recognition, evaluation, and mediation of risk through the PTP process.
• Build knowledge and understanding of applicable legislative, client, and Nox policies and procedures applicable to the project.
• Communicate effectively and regularly with Nox personnel and trade partners, visitors, and vendors.
• Provide first aid as necessary and to the limits of training and ability.
• Support the needs of the Project HSE Department.
• Engage in site and crew meetings.
• Spend 90% of time in the field and/or supporting field operations.

Qualifications 

• Understanding of basic construction work practices.
• Good written and verbal communication (includes use of proper grammar, spelling, etc.).
• Ability to interact with both craft and supervisory employees.
• High level of integrity for reporting incidents and events, as well as upholding company policy, personal activities, etc.
• Ability to complete basic safety-related tasks with little direction after initial assignment.
• Ability to understand HSE plans, standards, etc.
• Ability to support and enforce field in compliance with policy, standards, regs, etc. in a professional manner.
• Ability to objectively audit compliance in the workplace.
• Ability to lift 50 pounds, unassisted, frequently throughout the day.
• Ability to work from various heights via ladders, scaffolds, aerial lifts, catwalks and other safe work platforms and area.
• Able to work a 40-hour work week, with overtime and off-hour shifts as required.
• Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on the job location.

Education & Certifications

• High school diploma or GED.
• 3+ years of construction field/craft experience.
• OSHA 30 Hour for Construction, STS-C, or NCCER Field Safety.
• NFPA 70E trained.
• Current training in FA/CPR/AED.
• Proficient in Microsoft Word, Excel, and PowerPoint

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
  • Potentially lift up to 50 pounds 
  • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
  • Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA)

#NXCLIND1

•   7+ years of mortgage compliance experience at a non-bank lender, mortgage company, or state/federal regulatory agency
•   Expert-level knowledge of multi-state NMLS licensing for both entities and individuals, including license applications, amendments, renewals, and surety bond management; expert-level knowledge of multi-state licensing for both entities and individuals for title and escrow companies strongly preferred
•   Hands-on experience preparing and submitting regulatory filings, including HMDA LAR, NMLS Mortgage Call Reports (MCR), and state-specific periodic reports
•   Demonstrated ability to administer a Compliance Management System (CMS), including policy maintenance, training programs, and complaint management
•   Track record of managing state and federal (CFPB) regulatory examinations from preparation through remediation
•   Working knowledge of BSA/AML compliance program requirements, including SAR and CTR filing obligations; ability to serve as AML Compliance Officer if required
•   Experience identifying, tracking, and implementing regulatory changes affecting mortgage origination operations
•   Ability to resolve day-to-day loan-level compliance issues in a fast-paced, high-volume origination environment
•   Bachelor’s degree in business, law, or related field required; CRCM, CAMS, or comparable professional designation strongly preferred

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

Please note: this role is remote - with 50% of travel required.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Job's Mission:

As a Software Quality Assurance Engineer at ASM, you will ensure the reliability and effectiveness of our software that drives cutting-edge semiconductor processing equipment. You’ll work on testing and qualifying software, streamlining QA processes to align with CI/CD development, and collaborating with talented global teams. Your contributions will directly impact the functionality and performance of advanced hardware in the semiconductor industry.

What you will be working on:

• Design, develop, test, deploy, maintain, document, and improve software test suites.
• Perform both manual and automated testing in simulation environments and on physical semiconductor manufacturing equipment.
• Execute and analyze the functionality of engineering designs compared to intended outcomes, providing valuable feedback.
• Automate, streamline, and maintain QA processes to integrate seamlessly with CI/CD development workflows.
• Develop and implement quality standards, methods, and procedures to enhance existing business processes.
• Work closely with Process Engineering teams to test systems, validate engineering designs, and identify quality improvements.
• Create and manage tests plans and test cases, ensuring thorough validation of software enhancements and defect fixes.
• Gain an understanding of ASM system operations, including mechanical, electrical, and software functionality.
• Document testing procedures and feedback to ensure quality and consistency across projects.

What we are looking for:

• Bachelor’s + 5 years of experience, Master's +3 years OR PhD + 2 years of experience. Degree in Computer Science, Computer Engineering, or a related field.
• Proficiency in programming languages such as Python, C++, or C#.
• Experience with system quality assurance or engineering for complex electromechanical equipment with integrated software controls.
• Strong written and verbal communication skills for interacting with senior leadership and stakeholders.
• Willingness to travel up to 10% of the time.

What sets you apart

• Familiarity with tools like Jira, Confluence, Git, Test Complete, or TestRail.
• Experience in software configuration management or versioning in a software development environment.
• Knowledge of DevOps and CI/CD pipeline setup.

Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses. 

Cranial Technologies, located in Tempe, AZ manufactures the DOC Band®, a cranial orthotic product that is custom-made to each baby’s head. The DOC Band® is the first FDA approved head band to correct cranial asymmetry.

We are looking for a Manufacturing/Assembly/Warehouse Team Member to join our team! Bring your strong visual skills, attention to detail, and ability to work with your hands to Cranial Technologies and impact the lives of babies each day! We're looking for a driven individuals with a keen eye for detail who are flexible to join our growing team in the manufacturing of our DOC Band®.

In this role you are playing an integral part in the fabrication process of our DOC Band®, a custom-made, cranial orthotic product for babies to correct cranial asymmetry.

Based on the position we have available, you could be hired for any our fantastic manufacturing teams: HAAS Milling Operation, Vacuum Forming, Finishing, or Shipping. You’ll be working with a dynamic group of employees who are passionate about the work they do and are dedicated to the babies we treat. Our team members enjoy working in an invigorating environment, have an interest in learning in a collaborative setting, and most of all bring a positive attitude!

In addition to being part of the team that manufactures the DOC Band®, we offer an outstanding work environment:

• Work Monday - Friday, with no shift work, no nights, and rare weekend work. (Typical schedule is Monday - Friday 5:00AM - 1:30PM or 5:30AM - 2:00PM) 
• We will train you to perform the work and help make you successful in the position with a typical 4-6 week training period.
• Work inside (in the A/C) our fabricating area located in Chandler. It is one of the cleanest in Arizona!

Qualifications:

• High School Diploma or equivalent.
• Ability to work a full time position
• Attention to detail
• Team work and desire to be flexible as well as ability to work independently
• Experience in Manufacturing, Production, or Assembly is a bonus, but not required. We will train you! 

Benefits Package:

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan with a Matching Program
• 3.5 Weeks Paid Time Off plus 7 company-paid Holidays
• Life Insurance
• Short/Long Term Disability Insurance
• Position starts at $17 an hour with opportunity to increase based on your performance! 

Manufacturing Facility Address: 

6511 W Frye Rd, 

Chandler, AZ 85226

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. **Please keep an eye on your spam and junk mail**

Please no phone calls to the clinic or offices regarding the position.

If you are unable to submit your application, please email the recruiting department at careers@cranialtech.com for assistance.

#LI-Onsite 

Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses. 

Cranial Technologies, located in Tempe, AZ manufactures the DOC Band®, a cranial orthotic product that is custom-made to each baby’s head. The DOC Band® is the first FDA approved head band to correct cranial asymmetry.

We are looking to add a Fabrication Technician to join our Milling/Trim-Lines team in our Manufacturing department! Bring your strong visual skills, attention to detail, and ability to work with your hands to Cranial Technologies and impact the lives of babies each day! We're looking for a driven individuals with a keen eye for detail who are flexible to join our growing team in the manufacturing of our DOC Band®. Experience operating CNC Mills or HAAS Mills is a plus, but not a requirement as we offer a fantastic training program.

Our most successful hires have come from backgrounds in Machine Shops, Plumbing, Carpentry, Construction, or other Craftsman Trades!

You’ll be working with a dynamic group of employees who are passionate about the work they do and are dedicated to the babies we treat. Our team members enjoy working in an invigorating environment, have an interest in learning in a collaborative setting, and most of all bring a positive attitude!

In addition to being part of the team that manufactures the DOC Band®, we offer an outstanding work environment:

• Work Monday - Friday, with no shift work, no nights, and rare weekend work. (Typical schedule is Monday - Friday 5:00AM - 1:30PM or 5:30AM - 2:00PM) 
• We will train you to perform the work and help make you successful in the position with a typical 4-6 week training period.
• Work inside (in the A/C) our new fabricating area located in Chandler. It is one of the cleanest in Arizona!

Qualifications: 

• High School Diploma or equivalent
• Excellent ability to work with your hands
• Visual skills & attention to detail
• Ability to stand for long periods of time
• Experience with CNC Mills, HAAS Mini-Mills or VF2 Mills is a bonus, but not required.
• Previous experience in a manufacturing environment is a plus, but we can train you to be successful in the milling department regardless of your experience.

We offer an excellent benefits package:

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan with Company Match
• 3.5 Weeks Paid Time Off plus 7 company paid Holidays
• Life Insurance
• Short/Long Term Disability Insurance
• Position starts at $17 an hour with opportunity to increase based on your performance! 

Manufacturing Facility Address: 

6511 W Frye Rd, 

Chandler, AZ 85226

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. **Please keep an eye on your spam and junk mail**

Please no phone calls to the clinic or offices regarding the position.

If you are unable to submit your application, please email the recruiting department at careers@cranialtech.com for assistance.

#LI-Onsite 

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Direct Reports: 8 - 10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

About your role

You’ll bring to the role a passion for delivering a seamless and engaging employee experience through operational excellence. The ideal candidate is a detail-oriented and tech-savvy HR professional with hands-on HRIS experience and a strong understanding of core HR processes. In this role, you will support key People Operations programs across the employee lifecycle, ensuring accuracy, compliance, and continuous process improvement.

How you will make a difference day to day

• Manage HRIS transactions throughout the employee lifecycle, including onboarding, job changes, promotions, compensation updates, and offboarding

• Support the administration of company benefits programs, including new hire enrollment and qualifying life event changes

• Ensure new hires are enrolled in required training plans; support rollout, tracking, and reporting of annual compliance training

• Support and help drive People Operations initiatives and cross-functional projects, including process improvements and system enhancements

• Assist in administering performance review cycles, including assessment kick-off, progress monitoring, and completion reporting

• Monitor the HR email inbox and Slack channels to provide timely and accurate responses to employee inquiries

• Develop proficiency and become a subject-matter expert in HR systems, processes, and communication platforms

• Help ensure adherence to established HR policies, procedures, and best practices

• Support payroll processing by verifying data accuracy and compliance with internal requirements

• Maintain and update process documentation and refresh HR content on the company Intranet

• Utilize Google Workspace tools (Gmail, Calendar, Docs, Slides, and basic Sheets) to support daily operations and reporting

What you´ll need

• 3–5 years of HR Operations experience with hands-on HRIS work

• Experience working for a tech company, with the ability to thrive in a fast-paced environment and effectively manage competing priorities

• Experience supporting a range of People Operations projects and initiatives

• Strong organizational skills with sharp attention to detail

• Service-oriented mindset with strong written and verbal communication skills

• Ability to manage sensitive information with discretion and professionalism

• Exposure to HRIS configuration, implementation, or system integrations a plus

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Benefits & Perks

• Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview

About your role

You’ll bring to the role a passion for building relationships, generating new business opportunities, and driving the growth of Rocket Lawyer’s Legal Benefits Sales Division. The ideal candidate will be a high-energy sales professional with experience in lead generation, cold calling, and thriving in goal-oriented environments. In addition to managing your territory and pipeline, you will engage with senior executives and decision-makers to position Rocket Lawyer as a game-changing HR benefit.

How you will make a difference day to day

• Innovate and generate fresh business opportunities, propelling our SaaS B2B Legal Benefits pipeline forward

• Collaborate closely with managers and account managers to strategize targeted lists, call approaches, and compelling messaging to cultivate new business avenues

• Engage in high-level discussions with senior executives at our target accounts

• Identify and connect with crucial decision-makers within potential client organizations, laying the cornerstone for robust, enduring partnerships

• Help build a robust pipeline for our Legal Benefits product

• Articulate the value that Rocket Lawyer seamlessly integrates into the company’s benefits package

• Consistently meet or surpass monthly quotas for qualified opportunities

What You´ll Need

• Experience with sales, cold-calling, or prospecting

• A genuine passion for customer success, helping legal benefit sponsors deliver a highly valuable service to their employees and members

• Demonstrated history of exceeding sales targets, particularly in high-volume scenarios, and a proven record of thriving in goal-oriented environments

The ideal candidate will also have

• Bachelor’s degree

• 1+ years of experience in lead generation, sales, and/or marketing

• Prior exposure to IT or SaaS companies

• Proficiency in Salesforce.com, Word, Excel, and PowerPoint

Benefits & Perks

• Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Our Integrated Marketing team partners closely with product, product marketing, SEO/AEO, CMS, lifecycle marketing, paid media, and web publishing to bring our brand and campaigns to life across every customer touchpoint.

As we expand our search visibility, organic social presence, and cross-channel campaign execution, we are investing in thoughtful, research-backed messaging that supports acquisition, engagement, and brand authority in the legal tech space.

About your role

• As a Content & Social Marketing Intern, you’ll support high-volume copy production across lifecycle marketing, paid media, website/AEO updates, and organic social channels. This is an early-career opportunity ideal for someone building foundational skills in copywriting, content strategy, and social marketing within a fast-paced SaaS environment.
• You’ll collaborate closely with marketing managers, designers, and video partners to adapt messaging across formats, support social listening efforts, and contribute to research-backed content. You’ll gain hands-on experience translating brand voice into multi-channel marketing assets that support growth and visibility.

How you will make a difference day to day

Support Cross-Channel Copy Execution

• Create and adapt campaign messaging across email, paid media, social, and website formats.
• Draft copy for recurring marketing initiatives, seasonal moments, and GTM launches.
• Ensure consistency in brand voice across channels and asset types.
• Update situation-based landing pages as new guidelines and formats are established.

Support Organic Social & Community Engagement

• Assist with social listening and trend monitoring to identify timely content opportunities.
• Draft responses and engage in comments across social platforms.
• Research competitors and industry conversations to inform positioning.
• Contribute ideas for social series or content pilots aligned with growth goals.

Research & Operational Support

• Conduct research for positioning claims, survey data, and performance-backed messaging.
• Organize shared documents, content libraries, and workflow trackers.
• Document recurring marketing processes and content guidelines.

Cross-Functional Collaboration & Growth

• Collaborate with the design, social, web publishing, and SEO/AEO teams to understand campaign goals and channel requirements.
• Participate in creative reviews and feedback sessions.
• Learn how messaging supports SEO/AEO, paid performance, and organic growth strategies.
• Develop foundational skills in brand storytelling, performance marketing, and content optimization.

What you’ll need

• Currently pursuing or recently completed a degree in Marketing, Communications, Journalism, Social Media, or a related field.
• Strong written communication skills with attention to tone and clarity.
• Interest in copywriting, content strategy, and social media marketing.
• Ability to manage multiple small projects and meet deadlines.
• Comfort receiving feedback and iterating on written work.
• Curiosity about digital marketing, search visibility, and audience engagement.

A plus if you have 

• Basic understanding of social media platforms and other marketing channels like email, paid ads, etc. 
• Familiarity with tools such as Figma (for collaboration), Sprout Social, and Google Docs.
• Portfolio showcasing writing samples (academic, freelance, or personal projects).
• Interest in legal tech, SaaS, or educational content.

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Final Interview

Your Impact

As a Priority Support Engineer, you’re not just resolving technical issues — you’re a trusted advisor and escalation authority for Axon’s most critical customers. You’ll have the autonomy to assess complex, high-impact cases, make real-time decisions to stabilize customer operations, and drive cross-functional efforts that shape how Axon delivers world-class support.

You’ll act as the bridge between frontline support, higher support tiers, engineering, and product teams — using your technical acumen and customer insight to influence product improvements, operational workflows, and service-level strategies. Your independent judgment and ownership mindset will directly impact customer trust, product adoption, and Axon’s brand reputation in the field.

This role offers high ownership and autonomy. Engineers are trusted to make informed decisions in complex, ambiguous situations, prioritize high-value work, and serve as technical SMEs for Axon’s most strategic customers. Candidates must be sharp, adaptable, and unstoppable: capable of navigating high-pressure environments with confidence and clarity.

What You’ll Do

Location: Candidates must be located in the following locations: Scottsdale, AZ
Reports to: Manager, Technical Support

• Case Ownership: Full lifecycle ownership of support cases for designated high-priority customers, including triage, prioritization, resolution, and follow-up.
• Independent Judgment: Empowered to make real-time decisions regarding escalation paths, interim solution, and technical approaches based on severity and customer impact.
• Defined Goal Execution: Operate with broad autonomy once objectives are defined (e.g., resolution efficiency, escalation reduction), with latitude in selecting methods and tools to meet outcomes.
• Subject Matter Expertise: Act as a technical SME across specific product domains; contribute to Tier 1 enablement, documentation, and internal training as needed.
• Process Adaptability: Authorized to adapt standard procedures when warranted by situational demands, provided decisions align with core support and customer service objectives.
• Ambiguity Management: Expected to take initiative in undefined or novel scenarios, identifying risks and acting proactively with minimal or no direction.
• This role assumes a high degree of trust and requires consistency in decision-making, accountability for outcomes, and alignment with team-wide quality and communication standards.

What You Bring

• 2+ years technical support experience in complex software, hardware, or cloud-based environments
• Proven ability to exercise independent judgment and make time-sensitive decisions in ambiguous, high-stakes situations
• Deep technical aptitude in Windows environments, networking, mobile ecosystems, and cloud applications
• Exceptional communication and interpersonal skills with ability to adapt language and approach for audiences ranging from IT admins to command staff
• Demonstrated ownership mindset (#OWNIT): proactive, accountable, and results-oriented
• Strong problem-solving ability with a data-driven approach to identifying patterns and preventing recurrence
• Proven ability to work autonomously while effectively influencing across teams and functions

Preferred Qualifications

• Bachelor’s Degree
• Experience in Axon applications (Salesforce, MS Dynamics, JIRA, InContact, and Vonage)
• 2+ years in networking or telecommunications, ideally within public safety or government sectors
• Relevant technical certifications (Network+, CCNA, MCSA, etc)
• System Administration or Cloud Infrastructure certifications

Your Impact

Axon is seeking a results-driven and experienced Senior Technical Sustainment Manager to drive customer satisfaction, product enablement, and feature adoption throughout the Records Management System (RMS) deployment lifecycle. This role plays a pivotal part in ensuring accurate scoping so we sign customers with confidence, and they continue to thrive on Records after they graduate from their dedicated Technical Account Managers. You will drive feature enablement, promote customer adoption, and lead sustainment initiatives that extend well beyond go-live through structured training, quality assurance, and advanced escalation support.

The ideal candidate brings a proven track record of cross-functional leadership, with hands-on experience in program management, technical enablement of SaaS products, training strategy, and customer success across complex enterprise solutions. Success in this role requires a long-term mindset—focusing on full product utilization, value realization, and continuous learning for our customers.

What You’ll Do

Location: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Austin, Chicago, Charlotte, or Seattle metro areas)
Travel: 30-40%
Reports to: Senior Director

As a Senior Technical Sustainment Manager focused on customer enablement, you will own a portfolio of law enforcement agencies who have completed their initial RMS implementation, and have achieved sustained adoption with their initial build. Your mission is to ensure these agencies continue to realize value from their investment by supporting post-deployment growth, driving sustained feature adoption, and serving as their strategic technical partner. You will bridge the gap between initial go-live and long-term operational maturity, ensuring they evolve and expand their usage of RMS in parallel with their operations. Your role will include (but not limited to):

1. Serve as an operational RMS expert embedded within the Productivity PSO team to support pre-sales and post-deployment needs.
2. Act as a liaison between Sales, services, and Product to validate Statements of Work (SOW) and unique customer requirements, ensuring alignment with the current and future state of the RMS product roadmap.
3. Serve as a critical escalation resource for post-deployment issues outside normal customer support for agencies without a Technical Account Manager (TAM).
4. Increase team bandwidth and throughput by serving as a sustainment resource to address escalated customer challenges.
5. Project-manage new customer requests for services such as a 3rd-party integration for deployed customers without TAMs.
6. Measure and report out on customer satisfaction/sentiment on a quarterly basis for all your supported agencies.
7. Continually educate your supported agencies with training and information about new features to support ongoing customer adoption.
8. Routinely audit the health of your agencies’ environments and configuration to continually improve their operational effectiveness.
9. Collate and share the most impactful customer feedback across the agencies you support for the Product team’s awareness and prioritization.

What You Bring

• 5+ years of experience in program or project management, enablement, or related roles in a technical or SaaS environment.
• Proven experience developing and delivering training programs and customer education initiatives.
• Strong cross-functional collaboration skills, with demonstrated ability to influence and align teams.
• Excellent communication and presentation skills, including experience hosting webinars or training sessions.
• Proven ability to thrive in dynamic, evolving environments and to deliver results autonomously and collaboratively.

Preferred Qualifications

• Experience with public safety or government technology deployments.
• Familiarity with complex enterprise software.
• Certification in Project Management (PMP, Agile, etc.) or Enablement (ATD, etc.) is a plus.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 141,000 in the lowest geographic market and USD 225,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Your Impact
As a Professional Services Manager at Axon Enterprise, you will be a key player in driving both pre-sale and post-sale initiatives for our comprehensive suite of products, including Evidence.com, Axon body-worn cameras, and Axon Professional Services Packages. Your role will be essential in ensuring that customers not only adopt our solutions but also realize their full potential to enhance organizational workflows and efficiencies.

In this role, you will act as a Trusted Advisor, managing the deployment of Axon’s products and solutions. You will leverage your expertise in project management and technical deployment to facilitate the successful implementation of complex technical solutions within customer timelines.

Location: Based out of Axon Hub cities (Scottsdale, Seattle, Boston, NYC, Sterling, Atlanta)

Travel: Up to 75%

Reports to: Manager, Professional Services
Direct Reports: 0

What You'll Do:
Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments.

Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions.

Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively.

Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products.

Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones.

Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders.

Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes.

Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status.

What You Bring

• BS/BA or equivalent knowledge and experience.
• Extensive experience in project management, including coordination and resource tracking.
• Experience implementing and/or leading an Axon body-worn camera program.
• Understanding of software and hardware implementation, particularly in SaaS environments.
• Proficiency in Smartsheets or similar project management tools.
• In-depth knowledge of Axon products and digital evidence management systems is preferred.
• Experience working with corporate, retail, and security-based organizations.
• Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders.
• Ability to work independently and take ownership of projects while effectively collaborating across various teams.
• Willingness to travel throughout North America, with potential for international travel.

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

About the Role

 We are looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in the greater Phoenix or Las Vegas area, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning

• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• Residency in or willingness to commute within the greater Phoenix or Las Vegas area 

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers and a deep understanding of how technology facilitates high-level business goals

• Proficiency in strategic sales planning with a proven track record of closing net new logos

• Experience meeting or exceeding sales targets while leveraging channel partnerships

#LI-Remote

 #LI-WF1

Your Impact

This is a post-sale, customer-facing, front-line role with primary duties of deploy network, hardware, and software solutions for Axon’s Fleet solutions. All candidates maintain a professional attitude with a strong focus on the customer’s total implementation experience.

What You'll Do

Location: Remotely from the United States
Travel: On the road 100% (Mon-Fri), domestic
Reports to: Sr Manager, Fleet Services or Technical Services Supervisor, Fleet

• Identify and implement solutions within minimal assistance in a fast-paced environment.
• Assist clients to monitor all software implementation lifecycles and assist with the appropriate customizations.
• Conduct training sessions with customer technical points or contact and end users on Axon specific product applications.
• Create accurate computer network diagrams and documentation for design and planning of network communication systems.
• Customer coordination and execution of field commissioning tests.
• Deliver timely and detailed project deployment reports.
• Engage with technology decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT) and program managers, post-sale.
• Escalate product irregularities and problems to Product Managers during site deployments.
• Maintain regular and predictable attendance.
• Synchronize the operation of Axon products as they apply to the Fleet solutions.
• Train primary technical contacts and end users on the proper installation and use of the full suite of Axon Fleet’s components and products.
• Troubleshoot applications, computers, networks and products.
• Validate the quality of 12V DC sub-contractor installations.

What You Bring

• Ability to perform job functions from any location with minimal oversight.
• Ability to stand, bend, and stoop for upwards of 8 hours a day; as well as lift or carry tools up-to-75 lbs. on a regular basis; with or without special accommodations, is required.
• Flexibility to take on additional projects and adapt to changes in priorities.
• Aptitude to work within a team and as an individual contributor in a fast-paced, dynamic environment.
• Desire to work with a team or visit clients in person, weekly. (This position does not have a residency location requirement, but successful candidates must reside within reasonable proximity to a major airport.)
• 3+ Years of advanced computer network implementation including systems software, Windows operating systems and applications software, hardware, and configurations, (A+, Network + or equivalent preferred)
• Basic understanding 12-volt DC circuit theory, electrical wiring diagrams, possess mechanical dexterity and troubleshooting skills preferred. (Emergency Vehicle Technician or similar ASE Electronics certifications preferred or Military electronics technician)
• Cradlepoint router or equivalent configuration, implementation and deployment knowledge. NCOS, NetCloud (Cradlepoint Network Associate and Cradlepoint Network Professional certifications preferred).
• Familiarity with data transfer concepts WAN access types, local area networking, physical layer infrastructure, wireless technologies, access point networks and virtual private networking.
• Experience implementing and deploying products in IP-based Ethernet networks, including layer 2, layer 3, LAN, WAN, VPN.
• A valid driver’s license is required and must be maintained throughout employment.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 66,000 in the lowest geographic market and USD 105,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

In this role, you’ll act as a key player in Axon’s direct to customer fulfillment process — ensuring that every order moving from our suppliers to our customers is ordered accurately, shipped with efficiency, and completed with precision. You’ll own the system transactions that keep our purchase order data clean and our internal stakeholders informed, enabling smooth delivery experiences and reliable visibility across teams. This is an ideal opportunity to deepen your expertise in ERP operations, supply chain, and cross-functional collaboration within a fast-paced, mission-driven environment.

What You’ll Do

Location: Onsite at our Scottsdale, AZ office 4 days a week
Reports to: Sr. Purchasing Manager
Direct Reports: 0

• Own end-to-end dropship PO execution, including SKU readiness, pricing validation, and timely PO creation within the ERP system
• Review and validate sales order inputs to ensure alignment with supplier capabilities and correct PO creation
• Proactively identify and resolve discrepancies across sales orders, purchase orders, and supplier confirmations to prevent fulfillment or invoicing delays
• Partner with suppliers and internal teams to troubleshoot order exceptions
• Support forecasting and supply planning activities by monitoring demand signals, supplier constraints, and inventory positioning
• Maintain audit-ready documentation and support compliance efforts through accurate transaction handling and system integrity
• Identify process gaps and drive improvements across dropship workflows, including system enhancements and automation opportunities

What You Bring

• 5+ years of experience in purchasing, supply chain, operations, or a similar role in a high-volume, fast-paced environment
• Strong attention to detail with the ability to spot and correct discrepancies across large data sets
• Comfort working in fast-paced, high-volume environments where accuracy and timing directly impacts performance
• Proficiency in ERP or inventory management systems and confidence navigating multiple system workflows
• Solid understanding of supply chain or fulfillment processes, especially related to receiving, order flow, and inventory tracking
• Proven ability to collaborate cross-functionally to troubleshoot and resolve issues
• Effective communicator who can document, escalate, and problem-solve with professionalism and ownership
• Curiosity and drive to learn new systems, improve processes, and contribute ideas to enhance team efficiency
• Commitment to Axon’s mission and culture — bringing a service-oriented mindset that ensures every order, transaction, and customer interaction reflects our standards of excellence

Work Location

This role is based out of our Scottsdale office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with the flexibility to work remotely on Monday, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

You will be accountable for leading assigned category(s) which have the highest impact on Axon’s supply base and spend categories. This requires a broad market understanding and internal and external stakeholder engagement at the highest levels. You will ensure assigned suppliers meet and maintain requirements for quality, on time delivery, and continuous improvement while optimizing cost, inventory and terms. Enhanced understanding of emerging markets and technologies is required.

What You’ll Do

Location: Onsite at our Scottsdale, AZ office 3-5 days a week, and on the road 20% of time
Reports to: Director, Strategic Sourcing
Direct Reports: Yes

• Manage supplier performance through formal business reviews and ongoing engagement to meet Axon’s requirements for quality, delivery, cost, innovation, and continuous improvement
• Act as the subject matter expert for defined commodities, assessing market dynamics and supplier risk while driving strategies to improve competitiveness and supply continuity
• Partner with demand planning to communicate forecasts and align supplier capacity with short- and long-term business needs
• Lead spend management initiatives to optimize supplier base, cost, inventory, and payment terms
• Manage supplier inventory levels through advanced replenishment strategies and negotiation of lead times and MOQs
• Negotiate contracts and supplier agreements
• Drive continuous improvement and supplier performance initiatives
• Lead commodity strategy development and execution
• Support NPI processes, translating product requirements into supply strategies
• Partner cross-functionally with Engineering, Quality, Manufacturing, Sales Ops, and Product teams to align supplier performance with business goals
• Serve as the primary escalation point for supplier-related issues

What You Bring

• Bachelor’s degree in Supply Chain, Business, Engineering, or related field
• 7+ years of experience in procurement, strategic sourcing, or commodity/category management
• Strong expertise in electronics manufacturing and global EMS/CM landscape (e.g., Jabil, Plexus, Sanmina), including PCBA, system integration, NPI, and supply chain constraints
• Proven ability to develop and execute category strategies driving cost, quality, and risk outcomes
• Advanced negotiation skills (should-costing, LTAs, VAVE, pricing models) and experience managing complex global supplier agreements
• Strong supplier performance management experience (KPIs, QBRs, scorecards, continuous improvement) with demonstrated accountability across cost, quality, and delivery
• Solid understanding of cost drivers and total landed cost optimization, with experience in manufacturing transfers, ramp-up, and dual-sourcing strategies
• Experience identifying and mitigating supply chain risks, including geopolitical and capacity challenges, with ability to build multi-region sourcing strategies
• Awareness of key industry trends (reshoring, China+1 strategies, component shortages, lifecycle management)
• Strong analytical mindset with ability to benchmark suppliers, model costs, challenge assumptions, and drive data-based decisions
• Ability to influence cross-functionally (Engineering, Finance, Quality, Operations) and communicate effectively at all levels, including executive stakeholders
• Demonstrated leadership capability with experience developing teams and building strong supplier relationships

Preferred Qualifications

• Strong communication and negotiation skills as well as proven ability to work within team structure as an active participant and drive results through direct and indirect influence/collaboration
• Ability to successful function in “fast-paced” ambiguous environment
• Demonstrated capability of advancing further within the organization through track record of increasing responsibility and quantifiable results
• APICS, ISM, PMP, Six Sigma certifications desired
• Masters of Business Administration

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

We’re not like most. We don’t just overcome obstacles – we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear – we create it. Meet ASM. A company that has been searching for people just like you.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**

Summary of job requirement

The primary focus of this position is to provide outstanding customer service. The Senior Specialist, I Customer Service will be responsible for managing all aspects related to SAP’s S4H Order to Cash as ASM’s focal point of contact.  The ability to interface with internal and external customers is critical in this role supporting cross functional departments to balance workload amongst the USA based team.

The ideal candidate must possess strong diplomacy skills in high pressure situations. This position requires working in a fast paced environment, multitask throughout the day to support customers urgent delivery requirements, e.g. “Tool Down” events and work independently while ensuring data integrity and attention to detail to satisfy business requirements.  This position requires the highest level of customer communication, ownership, responsiveness and follow through from point of sale, customer quotations, order entry, order acknowledgement, monitoring material allocations (as applicable), tracking shipments and final invoicing. All open customer commits must be fully closed in a timely manner based on business needs.

The ideal candidate will have the ability for potential travel to the customer site (s) and must have the ability to work flexible hours to support ASM’s global business requirement to get the job done!

This position will utilize the advanced functionality of systems and applications such as: SAP S4H, SharePoint, MS Office suites (including MS Teams) and Customer specific application/portal software.

Experience

5~10 years of customer service within a high-tech environment is preferrable or an equivalent combination of education and experience from which comparable knowledge, skills and ability has been achieved.

Education

 Bachelor's degree in business administration, supply chain or accounting preferred.

Skills

• Excellent customer service and organizational skills.
• Intermediate skills in Microsoft Excel, e.g. VLOOKUP, Pivot Tables, Macros, etc.
• SAP proficiency with understanding of ERP/MRP required.
• Demonstrated experience in Sales & Distribution and/or Materials Management SAP modules required.
• Comprehension of Customer Service processes, e.g. order management, inventory reconciliations, and invoicing.
• Demonstrated ability to lead, present and drive customer interactions with effective outcomes in difficult customer situations.
• Must have high “sense of urgency” and “know how” for escalation to proper stakeholders.
• Ability to prioritize, manage time effectively and work autonomously.
• Demonstrated ability to work effectively in a team.
• Open-minded and remain flexible (approach/work schedule).

Job Description

• Supports “safety first” culture throughout all functions performed.
• Spares Ordering/Processing:
  • Urgent customer order expedites.
  • Consignment replenishment.
  • Verifies and tracks customer backorders.
  • Follow all ASM and Customer processes, e.g. RMA, FA, etc.
  • Ensures 100% accuracy on the mutually aligned and agreed upon billing amount to be invoiced, including processing of credits/debits.
• Generates and provides weekly/monthly reports for customer on time delivery.
• Work with Global Planners to ensure any stocking level adjustments that may be required to support customer demand.
• Other duties as assigned.

The Spares Planner & Clean Kit Management Planner ensures that all scheduled sanitation and maintenance activities are meticulously planned, kitted, and scheduled. This role bridges the gap between Field service engineers, Service Operations and Logistics, reducing downtime waiting for parts through proactive planning, material management, and scheduling.

The expectation for this position is the ability to work independently and able to multi task on daily operational responsibilities in deadline driven environment. The individual could demonstrate strong commitment to drive results. This position requires the highest level of communication, ownership, responsiveness. Data integrity and attention to detail are paramount. 

Education

Bachelor’s Degree or equivalent work experience (8+ years in related field); College courses in industrial engineering, supply chain, and business administration preferred.

Experience

• 8 or more years’ experience as a planner, expeditor or related experience with inventory control and/or supply chain studies. 
• Spares planning is desirable.
• Knowledge of planning and scheduling systems, planning master data management, purchase order expedites, spares logistics, inventory control theories with prior experience related to semiconductor, electronics industry or related high-volume customers are desirable. 

Skills

• Fluent in English is a must
• Experience with SAP and Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong ability to analyze large datasets, interpret complex data, and derive meaningful insights.
• highest level of communicative competence
• Fluency in Mandarin Chinese is always a plus

Job Description

• Kit Preparation: Build "kits" to ensure Field service engineer / Customer have everything needed for the job before starting.
• Kit Planning & Scheduling: Develop kitting schedules that align with PM cycle.
• Inventory & Supplier Management:
• Analyze historical demand, adjust planning & validate forecasts.
• Manage stocking levels, E&O and inventory rebalancing.
• Support NPI planning, initial stocking strategies, and part lifecycle transitions.
• Monitor and validate MRP accuracy.  Responsible & resolves data integrity issues.  Responds to MRP validation inquiries from purchasing community.
• Expediting materials when foreseeing shortage in material horizontal table.
• Coordination: Act as the primary liaison between FSE, CSR, Buyer, Forecaster, and Logistics.
• Demonstrate ability to lead cross-functional meetings to drive the commitments or results.
• Regular analysis report and Ad-Hoc analysis support are both required.

Apply today to be part of what’s next.

What you will be working on

1. Kits & Repair Management  

• Create tracking reports to monitor the status of customer parts, repairs, RMAs, and service requests processing.  
• Develop and maintain kits schedules aligned with preventive maintenance (PM) cycles and service demand. 
• Ensure accurate PM (preventive maintenance) activity reporting and data sharing with internal teams, external vendors, and customers. 

2. Order fulfilment 

• Create and maintain accurate Sales Orders and Reports within SAP. 
• Deal with stock operations and identify/reconcile discrepancies between physical and system inventory records. 

3. Cross‑Functional Coordination 

• Collaborate with business development and account teams to align on customer service level agreements for spares and execute processes accordingly. 
• Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution. 
• Independently facilitate cross-regional meetings to ensure alignment on global operation goals. 

4.Customer Relationship 

• Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution.  
• Cultivate a deep understanding of customer requirements and build strong customer relationships. 

What we are looking for

• Bachelor’s degree in Supply Chain, Business, or a related field 

• 6–8 years of experience in customer service, order fulfillment, material planning, or supply chain 

• Experience in managing Spares, Customer Fulfillment, and Logistics operations is preferred  

• Structured and collaborative problem-solving skills leveraging analytics 

• Experience in working with SAP and Microsoft Office (Excel, Word, PowerPoint) 

• Excellent communication skills, including professional English proficiency (written and spoken) to support global collaboration 

What sets you apart

• Proactive Ownership: You don't just wait for instructions; you identify gaps and take the lead in closing them. 

• Analytical Edge: You have a "knack" for numbers and can tell a story through data to influence decision-making. 

• Global Mindset: You are comfortable working across time zones and enjoy the challenge of coordinating with diverse teams. 

• Adaptability: You thrive in fast-paced environments and can pivot quickly when customer priorities shift. 

Senior Engineer I, Software Engineering - Factory Automation 

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

What you will be working on:

• Design and develop factory automation features on the equipment side, including:
  • Remote command execution
  • Host-driven FOUP handling and workflow integration
  • Recipe management from host systems
  • Factory Automation (FA) ID management
• Build and enhance supervisor-layer software infrastructure, working closely with GUI and device control teams
• Troubleshoot and resolve issues related to factory automation and system integration, both during development and in production environments
• Collaborate with customer station controller teams to ensure seamless host-to-equipment communication
• Support feature validation and testing (e.g., DLab) and participate in on-tool debugging and issue resolution when needed

What we are looking for:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (Master’s preferred)
• Strong programming experience in C#
• 5+ years of professional software development experience
• Experience in the semiconductor or manufacturing automation industry
• Hands-on experience with factory automation systems and equipment integration
• Familiarity with industry standards such as:
  • SECS/GEM
  • GEM300
  • EDA / Interface A
• Experience working with Automated Material Handling Systems (AMHS)
• Experience with modern communication frameworks such as gRPC

What sets you apart

• 10+ years in software development and architecture
• Experience with:
• Strong problem-solving skills in complex, distributed systems

• Experience working in cross-functional and customer-facing environments

• Experience with performance profiling and memory optimization
• Exposure to Agile/Scrum methodologies

Your Impact

As a Customer & Operations Support Associate, you will play a critical role in delivering an experience that reflects Axon’s mission to Protect Life and the Civilian team’s mission to Protect the Life You’ve Built. You will serve on the front lines of the customer experience, helping customers navigate questions, orders, returns, and fulfillment issues with urgency, empathy, and accuracy. Your work will directly influence customer trust, operational excellence, and the continued growth of the Civilian business. Check our products here: http://www.taser.com/ 

You will join a scrappy, high-impact team that operates with the energy of a startup within a public company. The team is already making a difference for customers every day, and there is significant opportunity to help shape how we scale. In this role, strong execution does more than solve problems. It helps protect and support the people who rely on our products.

What You’ll Do

• Deliver timely, professional support to customers across phone and digital support channels, including email, social platforms, chat, and integrated service platforms, while helping ensure automated and human-assisted support experiences are effective, accurate, and customer-centered.
• Resolve customer issues related to orders, shipping, returns, product questions, and fulfillment with sound judgment, follow-through, and attention to detail.
• Process Return Merchandise Authorizations (RMAs) and coordinate with customers, carriers, and internal teams to ensure efficient returns and exchanges.
• Partner closely with warehouse and fulfillment teams to investigate and resolve shipping, delivery, and order-related issues.
• Process manual orders accurately, maintain clear documentation, and coordinate fulfillment to ensure a smooth customer experience.
• Help manage customer support across digital platforms by ensuring inquiries are handled promptly, automated interactions are reviewed as needed, and escalations are resolved or routed appropriately.
• Support broader operational and shipping needs across the Civilian team as business demands evolve.
• Help track support and operational performance metrics, identify trends, and surface opportunities to improve the customer experience and internal processes.

What You Bring

• 2+ years of experience in a customer-facing, customer support, ecommerce, or operations role.
• Strong communication skills and the ability to support customers professionally across phone and digital channels.
• Sound judgment, empathy, and problem-solving ability in handling customer issues and escalations.
• Strong attention to detail and accuracy in order management, returns, and operational coordination.
• Ability to manage multiple priorities, stay organized, and follow issues through to resolution.
• A collaborative, adaptable, and accountable approach to working across teams and evolving business needs.
• Bachelor’s degree or equivalent practical experience preferred.
• Passion for our mission

Location: This role is based out of our one of our US Hubs and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Senior Engineer I, Software Engineering

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

Responsibilities:

• Design, develop, test, deploy, and maintain software for semiconductor manufacturing equipment
• Build software for Windows and real-time operating systems
• Troubleshoot and resolve issues in real-time control systems
• Triage mechanical, electrical, and software bugs
• Lead escalation calls with field engineers and global customers
• Collaborate with QA and Support teams to manage regression testing
• Author and review system specifications, software designs, and test plans
• Investigate internal and external problem reports and propose solutions
• Evaluate and recommend software engineering tools
• Participate in system design and scheduling efforts
• Integrate and support factory automation protocols such as SECS/GEM
• Work closely with automation teams to ensure seamless equipment-factory communication

Requirements:

• BS Degree in Computer Science or related field. MS preferred.
• Strong software development skills in C#
• 5+ years’ experience as a generalist or mid-stack software developer
• Experience in the semiconductor industry
• Hands-on experience with factory automation systems
• Familiarity with SECS/GEM, GEM300, EDA/Interface A protocols
• Experience with AMHS (Automated Material Handling Systems)

What sets you apart

• 10+ years in software development and architecture
• Experience with:
  • Machine control software (especially for semiconductor equipment)
  • Windows and real-time operating systems
  • Multi-threaded and real-time applications
  • GUI development and device drivers
  • Networking, data communications, and EtherCAT
  • Dynamic scheduling algorithms with deadlock avoidance

Senior Engineer I, Software Engineering - Factory Automation 

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

Responsibilities:

• Design, develop, test, deploy, and maintain software for semiconductor manufacturing equipment
• Build software for Windows and real-time operating systems
• Troubleshoot and resolve issues in real-time control systems
• Triage mechanical, electrical, and software bugs
• Lead escalation calls with field engineers and global customers
• Collaborate with QA and Support teams to manage regression testing
• Author and review system specifications, software designs, and test plans
• Investigate internal and external problem reports and propose solutions
• Evaluate and recommend software engineering tools
• Participate in system design and scheduling efforts
• Integrate and support factory automation protocols such as SECS/GEM
• Work closely with automation teams to ensure seamless equipment-factory communication

Requirements:

• BS Degree in Computer Science or related field. MS preferred.
• Strong software development skills in C#
• 5+ years’ experience as a generalist or mid-stack software developer
• Experience in the semiconductor industry
• Hands-on experience with factory automation systems
• Familiarity with SECS/GEM, GEM300, EDA/Interface A protocols
• Experience with AMHS (Automated Material Handling Systems)

What sets you apart

• 10+ years in software development and architecture
• Experience with:
  • Machine control software (especially for semiconductor equipment)
  • Windows and real-time operating systems
  • Multi-threaded and real-time applications
  • GUI development and device drivers
  • Networking, data communications, and EtherCAT
  • Dynamic scheduling algorithms with deadlock avoidance

Work Location
This role can be based out of the following hubs [Seattle, San Fran, Scottsdale, Atlanta, Sterling, Boston, NYC] and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Your Impact

As the Strategic Finance Manager, you will report directly to the Director of Strategic Finance. You will play a significant role in the Company’s three statement financial forecast, develop and present executive reporting packages, build & maintain financial models, and assist in the planning and implementation of ad hoc initiatives.

You will join a demanding environment that favors agility, initiative and creative thinking. We genuinely love what we do and are looking for those of you who share this passion. Come work with us in a dynamic environment in which you’ll use your passion, technical experience, and strong problem-solving skills.

What You’ll Do

• Assist in the management of the Axon’s P&L, Balance Sheet, and Cash
• Develop weekly, monthly and quarterly reporting packages and dashboards
• Ownership of our intra quarter forecast process and identify key risks & opportunities
• Identify and implement model enhancements to drive improved forecast accuracy
• Analyze financial results and provide insightful commentary on financial performance
• Assist with developing Board and C-Team presentations
• Participate in corporate FP&A meetings such as executive corporate forecast reviews and budget vs. actuals reviews
• You will assist with ad hoc FP&A projects that arise due to our rapid growth

What You Bring

• Advanced degree in Finance, Business Administration, Economics or Accounting
• Minimum of 4 years of finance experience including, but not limited to financial modeling, budgeting, forecasting, reporting and business analytics in a dynamic, high-growth environment
• Proven history of developing and maintaining three statement financial models
• Proven track record of driving cost controls and influencing EBITDA improvement
• Excellent analytical, oral and written communication skills for frequent interaction with financial and non-financial business leaders
• Superb attention to detail, strong planning and organization skills, and the ability to multi-task, prioritize and deliver in a fast-paced, dynamic environment
• Concern for high-quality deliverables and deadlines

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices
• Benefits listed herein may vary depending on the nature of your employment and the location where you work

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

As an Enterprise Account Executive, you will execute high-stakes sales cycles (averaging $500k+) using frameworks like MEDDPICC to drive revenue from large-scale regional accounts. You will lead a "virtual team" of SEs and executive sponsors while fostering deep VAR and MSP partnerships to scale your pipeline. Acting as a strategic advisor to CISOs, you will leverage deep competitive knowledge to articulate SentinelOne’s unique value proposition and differentiation.

What will you do?

The principal responsibilities for this position are to generate revenue from accounts across the region by following up on multiple lead sources, developing new clients and selling directly to customers while leveraging our channel community. In this position, you will:

• Run a sophisticated sales process from prospecting to closure in collaboration across the organization
• Partner with our channel team to drive both net-new and recurring revenue
• Partner with channel managers to build pipeline and grow revenue for the assigned territory
• Be an influential partner for customers within the cybersecurity industry and become an expert of SentinelOne products
• Stay well educated and informed about SentinelOne's competitive landscape and how to sell the value of our solutions and competitive differentiation
• Prepare and provide accurate forecasts to management on a weekly basis
• Consistently meet, or exceed sales quotas

What Skills and Knowledge Will You Bring?

• 5+ years of previous experience selling to Enterprise accounts, ideally in a MEDDPICC, business-to-business SaaS environment
• 5+ years of above-quota sales experience, preferably as a Sales Executive/Manager
• Strong communication and presentation skills, both internally and externally; ability to engage with a variety of technical and business leaders
• Experience closing deals with an average deal size of $500k+
• Passionate about sales, the cybersecurity industry, and technology
• Experience in a hypergrowth environment, preferred
• Experience building new pipeline of customers while fostering relationships with existing customers
• Deep understanding of the cybersecurity solutions sought by Enterprise customers, CISO and other C-Suite Officers
• Ability to identify and articulate competitve differentition and customer value proposition
• Superb organizational and reporting skills, Salesforce experience preferred
• Leadership skills that drive results -  Fostering an ecosystem of people including sales engineers, channel, marketing, executive sponsors, immediate management, procurement, etc. to effectively advance enterprise sales campaigns to close 
• "Whatever it takes" attitude and drive to deliver above-quota performance
• Self-motivated, constant learner, and ability to receive feedback
• Experience working with channel and alliance partners and a strong understanding of a channel-centric GTM approaches
• Receptive to feedback and eager to learn
• May require extensive travel

Why us? 

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events, including regular happy hours and team-building events

Your Impact

If you love to get close to your users to understand and solve their problems quickly, this is the place for you. If you thrive on working with other teams to drive solutions quickly on a brand-new product, this is the challenge for you. If you are interested in supporting a mission critical product used to save lives, this is the product for you.

Axon is seeking a high-energy, experienced Software Support Engineer with expertise in cloud solutions. This individual will play an instrumental role in supporting critical escalated issues and customer requests. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, thriving on resolving software issues, and building strong customer relationships.

What You’ll Do
Reports to: Manager, Technical Support

• Work closely with Law Enforcement customers to ensure a stellar experience with Axon products and services
• Provide front line support to Axon software customers while logging detailed notes on each customer interaction
• Collaborate with customers to determine the urgency of tickets/requests and identify their priority across engineering teams.
• Research, troubleshoot, diagnose customer issues and requests across all a variety of products and systems.
• Follow up with clients to ensure their systems are fully functional after troubleshooting
• Log & provide detailed notes on each customer interaction
• Develop knowledge base articles on top issues
• Participate in an on-call rotation for outage escalations
• Provide back-up support to other Axon Support teams and colleagues

What You Bring

• 3+ years of support experience for cloud-based products
• Track record of completing goals and driving initiatives to completion
• Experience working within the Law Enforcement/Public Safety space
• Forward Thinking and Task Driven
• Experience solving complex technical problems and leading support related projects
• Strong communication skills and the ability to communicate to both technical and non-technical customers/colleagues.
• Experience working with applications like JSON schemas, GitHub, python, VS Code, Azure Data Studio, SSMS.
• Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving outcomes.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions.

What You’ll Do

Location: Remote in one of our US based hubs (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)
Travel: up to 60%
Reports To: Manager, Business Analysis

• Work as member of the Software Services Team.
• Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
• Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
• Collaborate with the customer to configure the system to achieve their business outcomes.
• Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes.
• Design, administer, and document functional acceptance tests and training.

What You Bring

• Bachelor in Business, Operations, Computer Science, or Engineering.
• Experience managing process improvement or facilitating change management amongst teams.
• Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Demonstrated leadership experience
• Self-starter who thrives with problem-solving and embraces ambiguity
• Experience working with or in Law Enforcement preferred
• Some coding experience, particularly JSON preferred
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Role Summary

The Director, Operation Services position is a global operations leader responsible for the end-to-end delivery, scalability, and performance of ASM's operational service capabilities supporting semiconductor equipment manufacturing, installation, and lifecycle sales and services. Operating in a highly complex, customer-critical environment, this position will partner with Field Services, Manufacturing, Supply Chain, Engineering, and Commercial teams. 

This role owns the global operating model, ensuring consistent execution, operational excellence, and customer impact across ASM's worldwide footprint. 

Roles & Responsibilities 

Operational Strategy & Governance

• Define and execute the global Operations Services strategy aligned with ASM's business objectives, product roadmap, and installed base growth.
• Establish operating model that balances standardization with regional execution needs.
• Create governance, operating cadence, and performance management framework across regions.
• Strategic Advisor in operational scalability, risk, and service readiness. 

Service Delivery & Execution 

• Ownership of global delivery of operational services:
• Equipment manufacturing and configuration
• Tool installation and ramp readiness
• Installed base lifecycle support
• Customer and fab-site operational requirements
• Drive adherence to service standards, KPIs, SLAs, and customer commitments
• Ensure seamless handoffs from field leadership in the customer experience

Process Optimization & Continuous Improvement 

• Reduce variation and improve commonality within regional tool and workflow management for increased speed, quality, and scalability.
• Improve operational efficiencies through the identification of automation, digitization and technology solutions.
• Proactively manage operational risk, compliance and business continuity 

Financial & Resource Management 

• Ownership of operational budget, cost optimization initiatives, and productivity targets.
• Partner with Global planning to forecast demand, manage capability, and drive cost improvements ensuring effective resource planning across teams, regions, and service lines.

People Leadership & Capability Building 

• Lead, develop, and inspire a high-performing, diverse leadership team.
• Build and grow organizational capability through talent development, succession planning, and workforce planning.
• Foster accountability, collaboration, customer focus, and continuous improvement.
• Driver culture of safety and inclusion across operations. 

Cross-Functional & External Partnership 

• Partner closely with Product, Engineering, Supply Chain, Software, Customer Support, HR, and Finance.
• Act as the operational interface for key customers and supplier when needed.
• Ensure seamless handoffs across end -to-end value streams. 

Qualifications

• Bachelor's degree in Business, Engineering, Operations Management, or a related field; Master's degree preferred.
• 10+ years of progressive experience in operations, service delivery, and/or operational leadership roles in semiconductor equipment, high-tech capital services, or manufacturing.
• Proven experience leading large, global, and cross-functional teams.
• Strong track record of driving operational excellence, transformation, and scalable service models.
• Demonstrated financial acumen, including budgeting, cost management, and ROI analysis 

As a Manager, Software Engineering for our Scheduling Team, you’ll lead a group of talented engineers building advanced scheduling engines that power real-time control systems across global chipmaking fabs. Your leadership will directly influence the performance of cutting-edge hardware—from robotics to temperature controllers—used by the world’s leading semiconductor manufacturers.

What you will be working on

• Lead and mentor a team of software engineers focused on scheduling solutions for semiconductor manufacturing.
• Drive the design, development, testing, and deployment of scheduling engines for multiple platforms.
• Collaborate on software strategy, architecture, and innovation initiatives.
• Oversee troubleshooting of real-time control systems and coordinate resolution of complex software issues.
• Manage cross-functional collaboration with QA, Support, and Field Engineering teams.
• Ensure timely delivery of software development schedules and maintain alignment with business priorities.
• Review and approve system specifications, designs, and test plans.
• Evaluate software engineering tools and contribute to system design decisions.

What we are looking for

• Proven experience managing and developing software engineering teams.
• Strong software development skills in C#.
• Solid understanding of scheduling concepts involving multiple resources and jobs.
• Ability to work across mechanical, electrical, and software domains to resolve issues.
• Skilled in building software for Windows and Real-Time Operating Systems.
• Excellent problem-solving and communication skills.

What sets you apart

• Experience with machine control software, especially for semiconductor equipment.
• Familiarity with multi-threaded and real-time applications.
• Knowledge of GUI development, device drivers, and interrupt-driven software.
• Understanding of networking, data communications, and EtherCAT.
• Expertise in complex dynamic scheduling algorithms with deadlock avoidance.
• Ability to read and translate code functionality and produce clear documentation.

We are seeking an R&D Metrology Engineer to join our dynamic materials development labs. The ideal candidate will be self-motivated, hands-on, and a resourceful problem solver with a strong understanding of materials characterization equipment and methods. In this role, you will work closely with ALD and Epi process engineers to develop and optimize next-generation materials for advanced node semiconductor processing.

This position requires working the early morning shift (1^st shift), including weekend coverage, to ensure optimal utilization and uptime of metrology equipment in a fast-paced R&D environment

Key Responsibilities

• Apply advanced metrology techniques to support the company’s materials and process development roadmap.
• Troubleshoot metrology equipment issues and collaborate with vendors to resolve hardware/software malfunctions.
• Partner with process engineers to select appropriate characterization methods and assist in data interpretation.
• Acquire and analyze metrology data; summarize findings for engineering and management review.
• Maintain tool uptime by partnering with vendors and supporting lab operations during off-hours.
• Train engineers on metrology tools, develop SOPs, and create recovery procedures for tool-down scenarios.
• Monitor uptime data; contribute to tool efficiency and continuous improvement initiatives.
• Develop metrology recipes and applications to streamline operations and solve technical challenges.
• Provide on-call support and ensure smooth lab operations during night and weekend shifts.
• Maintain LEAN 6S standards and contribute to a clean, organized lab environment.
• Stay current with industry trends by attending conferences, seminars, and workshops.

Required Qualifications

• Ph.D. in Materials Science and Engineering (preferred), or other engineering fields, Chemistry, Physics, Engineering, or related field.
• Hands-on experience with TEM, STEM, EDS, EELS, SEM, and FIB.
• Familiarity with techniques such as XRR, XRD, XRF, TXRF, FTIR, SPV, four-point probe, Hall effect, and defect inspection tools.
• Solid understanding of semiconductor processing and device fabrication.
• Proficiency in MS Office and JMP; strong data analysis and reporting skills.
• Excellent communication skills and ability to work independently and collaboratively.
• Availability for night and weekend support as needed.

Preferred Qualifications

• Experience developing metrology recipes and turnkey solutions.
• Background in lab operations and equipment maintenance.
• Programming experience, particularly in scripting or automation for data acquisition, data analysis, and tool control.

Our Mission:

To actively connect people to their next great opportunity. 

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. 

Summary of Job:

As an Acquisition Account Executive, you’ll use your full-cycle selling skills to bring new subscribers onto the ZipRecruiter platform. You’ll be supported with market intelligence to identify and connect with employers who have never worked with ZipRecruiter before. This role requires a true new business acquisition mindset—handling everything from initial outreach and demoing the platform to managing free trials, developing proposals, and closing deals. 

ZipRecruiter’s world-class training program, known internally as Dev Bay, is designed to set you up for long-term success at ZipRecruiter and beyond.

We don’t just encourage development, we live it. Upon starting in a sales role, you’ll begin with one week of new-hire onboarding, followed by 7 weeks of in-depth, hands-on, and highly rigorous sales training. This includes structured learning, consistent role-playing, and live-call practice to ensure you’re building real-world skills from day one. The goal is to prepare you for a seamless transition into a full quota-carrying role within your department.

While you are eligible to earn commission during Dev Bay, the primary focus is on mastering a strong foundation of skills that will enable you to exceed your goals not just early on, but throughout your entire career.

Key Focuses

• Hit or exceed your monthly new business quota
• Seek and secure net new accounts via cold calling and emailing
• Drive revenue by prospecting and building a pipeline
• Schedule and run demos with clients
• Manage client funnels from free trials into paying accounts
• Develop and openly share best practices among your peers
• Make 50+ calls/day to assigned companies (SMB & Mid-Market)
• Execute a defined email cadence designed to deliver 100+ emails per day to prospects
• Meet and exceed activity and performance goals every 30-days
• Pursue both company-delivered accounts and self-prospected accounts
• Craft data-driven strategies for prospects based on job seeker insights
• Cultivate client relationships to accelerate new business sales            

Minimum Requirement

• 1+ year cold calling (preferred)
• 1+ year prospecting (preferred)
• Proven success as an Account Executive, winning net new business (preferred)
• High output activity (calls, emails, meetings, demos)
• Builds trust and rapport with prospects
• High need for achievement and competition; loves to win
• Enthusiastic, optimistic, unfazed by rejection
• Strong organization and time management
• Active listener, probes for customer needs
• Coachable and open-minded to feedback
• Strong interpersonal communication skills
• Thrives under pressure and deadlines
• Organized, reliable, detail-oriented
• Familiar with 30-45 day sales cycle
• Knowledge of the job board/HR industry (preferred)
• Prior B2B experience (preferred)
• Regular, reliable, and predictable attendance, along with consistent adherence to scheduled work hours, is an essential requirement of this position

 As part of our team, you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan

The US base pay for this position is $24.04 per hour. In addition to the base hourly rate, this role is eligible for a target commission of $27,000.00 annually (based on full-time hours and 100% quota attainment). Your actual compensation will vary based on performance against sales targets.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

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OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO's guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Tucson, AZ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness. 

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Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

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Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education, and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.  

• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency 

• Ensure engagement with customers and provide a friendly and easy to shop environment 

• Continue to build the client relationship daily with our customers 

• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities 

• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor 

• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and  

knowledge of all aspects and details 

• Leverages company tools, incentives, and strategies to support meeting store goals 

• Resolve client needs quickly & effectively ensuring customer satisfaction 

• Educates guests and staff on our product, community and culture 

• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership 

• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement  

and daily replenishment excellence 

• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures 

• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment 

• Passion for customer service and delivering exceptional experiences 

• Aligns with and embodies ALO’s Guiding Principles 

• Self-motivated with a desire to achieve results and excel individually, and as a team 

• Requires constant movement in and around all areas of store 

• Ability to lift, push, carry or otherwise move up to 50 pounds 

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 

• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

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OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

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OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies Alo’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

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#LI-2

#li-onsite

Engineer, Software Support

At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware.  

As a Software Support Engineer, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. 

Responsibilities:

• Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. 
• Troubleshoot and resolve software issues, including embedded software for control systems.  Able to triage mechanical, electrical, and software bugs. 
• Responsible for managing escalation calls with field support engineers 
• Create bug reports for the developer to use when fixing the bug. 
• Work with QA to add replicated bugs to the regression. 
• Travel to customer sites to support installations, training, and troubleshooting of ASM products. 
• Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. 
• The team will handle all issues until they are ready to send to the developer.  

Minimum Qualifications 

• BS+ 4 years experience or MS+ in Computer Science, Computer Engineering, or a related field. 
• Ability to read code and diagnose issues.  
• Software development or test (QA) experience. 
• Ability to travel 10-25% domestic and international.

Preferred Qualifications 

• Preferred expertise in C/C++, C#, Python, Gitlab/Github.
• Experience with semiconductor equipment preferred 
• Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software 

Senior Engineer, Software Support

At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware.  

As a Senior Software Support Engineer, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. 

Responsibilities:

• Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. 
• Troubleshoot and resolve software issues, including embedded software for control systems.  Able to triage mechanical, electrical, and software bugs. 
• Responsible for managing escalation calls with field support engineers 
• Create bug reports for the developer to use when fixing the bug. 
• Work with QA to add replicated bugs to the regression. 
• Travel to customer sites to support installations, training, and troubleshooting of ASM products. 
• Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. 
• The team will handle all issues until they are ready to send to the developer.  

Minimum Qualifications 

• BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field. 
• Ability to read code and diagnose issues.  
• Software development or test (QA) experience. 
• Ability to travel 10-25% domestic and international.

Preferred Qualifications 

• Preferred expertise in C/C++, C#, Python, Gitlab/Github.
• Experience with semiconductor equipment preferred 
• Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software 

Senior Solution Sales Engineer - 

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

 This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.

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